Operating Instructions
Digital Cordless Phone
Model No.
KX-TG2711FX
KX-TG2712FX
Model shown is KX-TG2711.
Before initial use, see “Getting Started”
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
To use this unit in your country, first change the unit’s region setting to match
your country (page 20). Change the unit’s display language as needed
(page 12).
(For Czech and Slovakia)
This cordless telephone is possible to use according to General licence No.:
VO-R/8/08.2005-23 (for Czech), VPR-7/2001 (for Slovakia).
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Introduction
Model composition
Base unit
Part No.
Handset
Series
Model No.
Part No.
Quantity
KX-TG2711
series
KX-TG2711
KX-TG2712
KX-TG2711
KX-TG2711
KX-TGA277
KX-TGA277
1
2
R Intercom calls and the phonebook copy feature are only available for KX-TG2712.
R The suffix (FX) in the following model numbers will be omitted in these instructions:
KX-TG2711FX/KX-TG2712FX
Accessory information
Supplied accessories
Quantity
No.
Accessory item/Part number
KX-TG2711
KX-TG2712
A
AC adaptor/PNLV226CE
Telephone line cord
1
1
2
1
–
2
1
4
2
1
B
C
D
E
*1
Rechargeable batteries
*2
Handset cover
Charger
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
A
B
C
D
E
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Model number
*1
Rechargeable
batteries
HHR-4MVE or HHR-4MVT or HHR-4MRT
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
DECT repeater
KX-A405
General information
R This equipment is designed for use on the Czech and Slovakia analogue telephone network.
R In the event of problems, you should contact your equipment supplier in the first instance.
R For use in other countries, please contact your equipment supplier.
Declaration of Conformity:
R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are
available for download by visiting:
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R This product is unable to make calls when:
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Important Information
– the handset batteries need recharging or
have failed.
– there is a power failure.
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
Battery
R We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
For best performance
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Important safety
instructions
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
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Important Information
than 40 °C. Damp basements should also
be avoided.
products and batteries should not be mixed
with general household waste.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
For proper treatment, recovery and recycling
of old products and used batteries, please
take them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
For business users in the European
Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information on Disposal in other
Countries outside the European Union
These symbols (A, B, C) are only valid in
the European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the correct
method of disposal.
Information for Users on Collection
and Disposal of Old Equipment and
used Batteries
Note for the battery symbol
This symbol (B) might be used in
combination with a chemical symbol (C). In
this case it complies with the requirement set
by the Directive for the chemical involved.
1
2
3
Specifications
R Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
These symbols (A, B, C) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
GAP (Generic Access Profile)
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Important Information
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
220–240 V AC, 50/60 Hz
R Power consumption:
Base unit:
Standby: Approx. 0.52 W
Maximum: Approx. 2.7 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.
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Getting Started
Battery installation
Setting up
R USE ONLY Ni-MH batteries AAA (R03)
size.
Connections
R Use only the supplied Panasonic AC
adaptor PNLV226CE.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
,
).
R When mounting the unit on a wall, see
page 32.
n Base unit
Press plug firmly.
“Click”
Rechargeable Ni-MH ONLY
Hook
To power outlet
Use only the supplied
telephone line cord.
To telephone
line
R When the language selection is
DSL/ADSL filter*
“Click”
displayed, see page 12.
Correct
Incorrect
Battery charging
Charge for about 7 hours.
R When the batteries are fully charged,
“Fully charged” is displayed.
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
Confirm “Charging” is displayed.
n Charger
Hooks
To power outlet
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Getting Started
Icon
Battery level
Medium
Note when setting up
Low
Note for connections
Needs charging.
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
In continuous use
20 hours max.
Not in use (standby) 170 hours max.
During a power failure
Note:
The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack, if you have such a telephone jack in your
house.
R It is normal for batteries not to reach full
capacity at the initial charge. Maximum
battery performance is reached after a few
complete cycles of charge/discharge (use).
R Actual battery performance depends on
usage and ambient environment.
R Even after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
R The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least
7 hours.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 6.
R Wipe the battery ends (
,
) with a dry
cloth.
R Avoid touching the battery ends (
,
) or
the unit contacts.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon
Battery level
High
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Getting Started
MR/ECON
R: Recall/Flash
Controls
ECO: Eco mode shortcut key
N (Off/Power)
Handset
M
Microphone
Charge contacts
F
Navigator key
–
–
MDN, MCN, MFN, or MEN: Scroll through various
lists and items.
(Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
MFN ( : Caller list): View the caller list.
MEN (T: Redial): View the redial list.
G
H
–
–
A
I
B
Base unit
J
K
C
D
A
B
E
L
M
M
N (Locator)
A
Charge contacts
Speaker
M
M
M
N (Phonebook/Clear)
N (Speakerphone)
N (Talk)
Display
Handset display items
Item
Meaning
Dial keypad
Receiver
Display
Range status: The more
bars visible, the closer the
handset is to the base unit.
R When
Handset is searching
for base unit.
M
M
N (Menu/OK)
N (Mute/Pause)
is flashing:
(page 29)
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Getting Started
Item
Meaning
Region settings
Handset is accessing base
unit (intercom , paging,
changing base unit
settings, etc.).
You can set the unit to use settings that match
your country (page 20). The display
language and other settings will change
accordingly.
*1
Handset is on an outside
call.
Note:
R The display language only changes (to the
selected country’s default setting) for the
handset used to select the region setting.
You must change the display language for
all other handsets separately.
R When flashing slowly:
The call is put on hold.
R When flashing rapidly:
An incoming call is now
being received.
ECO
[P]
The base unit transmission
power is set to “Low”.
(page 13)
Display language
Important:
Battery level
R When the language selection is
displayed after installing the batteries for
the first time, perform step 5.
Alarm is on. (page 20)
*1
Privacy mode is on.
(page 19)
16 display languages are available.
New voice mail message
*2
received. (page 24)
[IN USE]
Someone is using the
line.
*1
*1 KX-TG2712
*2 Voice mail subscribers only
1
2
3
4
5
M
N
MbN: “Handset Setup” a M
MbN: “Display Setup” a M
MbN: “Select Language” a M
MbN: Select your desired language. a
N
Power on
N
Press M
N for about 1 second.
N
Power off
M
N a M
N
Press M
N for about 2 seconds.
Note:
R If you select a language you cannot read:
M
N a M
N a MDN 3 times a
M
N a MCN 3 times a M
N 2
Initial settings
times a MbN: Select your desired
language. a M
N a M
N
Symbol meaning:
Example: MbN: “Off”
Press MCN or MDN to select the words in
quotations.
Date and time
1
M
N
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Getting Started
– When the one touch eco mode is on: “Low”
is temporarily displayed and “ECO” is
shown on the handset display.
– When the one touch eco mode is off:
“Normal” is temporarily displayed and
“ECO” goes off from the handset display.
2
3
4
MbN: “Handset Setup” a M
N
MbN: “Set Date & Time” a M
N
Enter the current date, month, and year.
Example: 15 July, 2012
15 07 12
5
Enter the current hour and minute.
Example: 9:30
Note:
R When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
(KX-TG2712)
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
R If you set the repeater mode to “On” (page
21), one touch eco mode is cancelled.
09 30
R You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing *.
6
M
N a M
N
Note:
R The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Dialling mode
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1
2
3
4
M
N
MbN: “Base Unit Setup” a M
N
MbN: “Dial Mode” a M
N
MbN: Select the desired setting. a
N a M
M
N
One touch eco mode
When the handset is on the base unit, the
base unit transmission power is reduced up to
99.9 % if only one handset is registered.
Even when the handset is not on the base unit
or several handsets are registered, the base
unit transmission power in standby mode can
be reduced up to 90 % by activating one touch
eco mode.
You can turn on/off one touch eco mode by
just pressing MR/ECON. The default setting is
“Normal”.
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Making/Answering Calls
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 16).
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
Making calls
1
Lift the handset and dial the phone
number.
R To correct a digit, press M
N.
1
2
0 a M
N
2
3
M
N
Dial the phone number. a M
N
When you finish talking, press M
place the handset on the base unit or
charger.
N or
Note:
R A 3 second pause is inserted each time
N is pressed.
M
Using the speakerphone
1
Dial the phone number and press M N.
R Speak alternately with the other party.
When you finish talking, press M N.
Answering calls
2
Note:
1
Lift the handset and press M
when the unit rings.
N or M
N
R You can also answer the call by
pressing any dial key from 0 to 9,
*, or #. (Any key answer feature)
R For best performance, use the
speakerphone in a quiet environment.
R To switch back to the receiver, press M N/
M
N.
2
When you finish talking, press M
place the handset on the base unit or
charger.
N or
Adjusting the receiver or speaker
volume
Auto talk
Press MDN or MCN repeatedly while talking.
You can answer calls simply by lifting the
handset off the base unit or charger. You do
Making a call using the redial list
not need to press M
N. To turn this feature
The last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
on, see page 18.
1
2
3
MEN (T)
Adjusting the handset ringer volume
MbN: Select the desired phone number.
n While the handset is ringing for an
incoming call:
Lift the handset and press MDN or MCN
repeatedly to select the desired volume.
M
N
Erasing a number in the redial list
n Programming the volume beforehand:
1
2
MEN (T)
1
2
3
4
5
6
M
N
MbN: Select the desired phone number.
a M
M N: “Handset Setup” a M
M N: “Ringer Setup” a M
M N: “Ringer Volume” a M
MbN: Select the desired volume.
N
N
N 2 times
N
3
MbN: “Yes” a M
N a M
N
Pause (for PBX/long distance service
users)
M
N a M
N
A pause is sometimes required when making
calls using a PBX or long distance service.
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Making/Answering Calls
Temporary handset ringer off
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing
M
N.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
Useful features during a
call
Hold
This feature allows you to put an outside call
on hold.
1
2
Press MR/ECON to answer the 2nd call.
1
2
3
Press M
N during an outside call.
To switch between calls, press MR/ECON.
MbN: “Hold” a M
N
Note:
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
To release hold, press M
R Another handset user can take the call
by pressing M N. (KX-TG2712)
N.
Note:
R If a call is kept on hold for more than 9
minutes, the call rings at your handset
again. After 1 additional minute on hold, the
call is disconnected.
R If another phone is connected to the same
line, you can also take the call by lifting its
handset.
Temporary tone dialling (for
rotary/pulse service users)
You can temporarily switch the dialling mode
to tone when you need to access touch-tone
services (for example, answering services,
telephone banking services, etc.).
Press * before entering access numbers
which require tone dialling.
Mute
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
Call share
Available for:
1
2
Press M
To return to the conversation, press
N again.
N during conversation.
KX-TG2712
You can join an existing outside call.
To join the conversation, press M
M
N when
the other handset is on an outside call.
Recall/flash
Note:
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 19).
MR/ECON allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
R To change the recall/flash time, see
page 19.
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Phonebook
R If there is no entry corresponding to
the character you selected, the next
entry is displayed.
MbN: Scroll through the phonebook if
necessary.
Handset phonebook
The phonebook allows you to make calls
without having to dial manually. You can add
50 names and phone numbers.
3
4
M
N
Adding entries
Editing entries
1
2
3
M
N a M
MbN: “New Entry” a M
Enter the party’s name (16 characters
max.). a M
R You can change the character entry
mode by pressing M N (page 26).
Enter the party’s phone number (24 digits
N
1
Find the desired entry (page 16). a
N
M
N
2
3
MbN: “Edit” a M
Edit the name if necessary (16 characters
max.; page 26). a M
Edit the phone number if necessary (24
N
N
N
4
4
5
N
max.). a M
N
5
6
MbN: “Save” a M
N
MbN: “Save” a M
R To add other entries, repeat from step
N
M
N
3.
6
M
N
Erasing entries
1
Find the desired entry (page 16). a
Finding and calling from a
phonebook entry
M
N
2
3
MbN: “Erase” a M
N
MbN: “Yes” a M
N a M
N
Scrolling through all entries
1
2
M
N
MbN: Select the desired entry.
R You can scroll through the phonebook
entry by pressing and holding MCN or
MDN.
Copying phonebook
entries
3
M
N
Available for:
KX-TG2712
Searching by first character
You can copy phonebook entries between 2
handsets.
1
M
N
R Change the character entry mode if
necessary:
Copying an entry
M
N a MbN: Select the character
1
2
Find the desired entry (page 16). a
entry mode. a M
N
M
N
2
Press the dial key (0 to 9) which
contains the character you are searching
for (page 26).
MbN: “Copy” a M
N
R Press the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial key.
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Phonebook
3
4
Enter the handset number you wish to
send the phonebook entry to.
R When an entry has been copied,
“Completed” is displayed.
R To continue copying another entry:
MbN: “Yes” a M
N a MbN:
Select the desired entry. a M
N
M
N
Copying all entries
1
2
3
M
N a M
N
MbN: “Copy All” a M
N
Enter the handset number you wish to
send the phonebook entry to.
R When all entries have been copied,
“Completed” is displayed.
4
M
N
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Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
Scrolling through the display menus
1
2
3
M
N
Press MCN or MDN to select the desired main menu. a M
N
Press MCN or MDN to select the desired item in sub-menu 1. a M
N
R In some cases, you may need to select from sub-menu 2. a M
Press MCN or MDN to select the desired setting. a M
R This step may vary depending on the feature being programmed.
R To exit the operation, press M N.
Note:
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
N
4
N
Main menu
Sub-menu 1
Sub-menu 2
Caller List
–
–
22
25
16
17
12
20
*1
–
–
–
–
–
Intercom
Ph.Book Setup
Handset Setup
New Entry
*1
Copy All
*2
Set Date & Time
Alarm
<Off>
Ringer Setup
Display Setup
Register H.set
<Level 6>
14
–
*3, *4
Ringtone
<Ringtone 1>
*5
12
–
Select Language
<English>
Contrast
<Level 3>
–
–
31
–
*6
Keytones
<On>
*7
–
14
Auto Talk
<Off>
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Programming
Main menu
Sub-menu 1
Sub-menu 2
*2
*8
–
–
13
15
–
Base Unit Setup
First Ring
<On>
Dial Mode
<Tone>
–
–
–
*9, *10
*1, *11
Recall/Flash
<600 msec.>
Privacy Mode
<Off>
Base Unit PIN
–
31
21
Repeater Mode
<Off>
Country
–
20
<Other>
*1 KX-TG2712
same item using another handset. (KX-TG2712)
*3 The ringer tone may continue to play for several seconds even if the caller has already hung
*4 The preset melodies in this product are used with permission of © 2011 Copyrights Vision
Inc.
*5 The default display language will be as follows if you select the following regional codes
when changing the unit’s region setting (page 12):
“Other” = “English”
“Česká republika” = “Čeština”
“Slovensko” = “Slovenčina”
*6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
*8 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings two times or more by default, which
depends on your service provider/telephone company.
*9 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*10 The default setting will be as follows if you select the following regional codes when
changing the unit’s region setting (page 20):
“Česká republika” = “100 msec.”
“Slovensko” = “100 msec.”
*11 To prevent other users from joining your conversations with outside callers, turn this feature
on.
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Programming
Changing the unit’s region
setting/Resetting the base unit
Special programming
1
2
3
4
M
N
Alarm
MbN: “Base Unit Setup” a M
MbN: “Country” a M
MbN: Select the desired country. a
N
An alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each
handset.
N
Important:
M
N
R Set the date and time beforehand
“Other” = countries except Czech and
(page 12).
Slovakia
“Česká republika” = Czech
“Slovensko” = Slovakia
1
2
3
4
M
N
MbN: “Handset Setup” a M
MbN: “Alarm” a M
MbN: Select the desired alarm option. a
N
5
MbN: “Yes” a M
N a M
N
N
Note:
R The following items will be deleted or reset
to their default settings:
M
N
– Base unit settings (page 19)
– One touch eco mode (page 13)
– Caller list
“Off”
Turns alarm off. Go to step 8.
– Voice mail messages
“Once”
R The following items will be retained:
– Date and time
– Repeater mode
changed for the selected country’s default
settings:
– Recall/flash time (page 19)
– Display language (page 18)
R After changing the unit’s region setting/
An alarm sounds once at the set time.
“Daily”
An alarm sounds daily at the set time.
Go to step 6.
5
6
7
Enter the desired date and month.
Set the desired time. a M
N
MbN: Select the desired alarm tone. a
handset momentarily. This is normal and
the handset can be used once
flashing.
may flash on the
M
N
R We recommend selecting a different
ringer tone from the one used for
outside calls.
stops
8
M
N a M
N
R When the alarm is set,
is displayed.
Increasing the range of the base
unit
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 4. Contact your Panasonic dealer for
details.
Note:
R To stop the alarm, lift the handset and
press M N or place the handset on the
base unit or charger.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
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Programming
R Do not use more than one repeater at a
time.
Setting the repeater mode
1
2
3
4
M
N
MbN: “Base Unit Setup” a M
MbN: “Repeater Mode” a M
MbN: Select the desired setting. a
N
N
M
N a M
N
Note:
R After turning the repeater mode on or off,
may flash on the handset momentarily.
This is normal and the handset can be used
once stops flashing.
Registering the DECT repeater
(KX-A405) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
referring to the Installation Guide for the
DECT repeater.
1
Base unit:
Press and hold M N for about 5 seconds.
(No registration tone)
R The next step must be completed
within 90 seconds.
2
3
DECT repeater:
Connect the AC adaptor, then wait until
the
indicator and
indicator light
green.
Base unit:
To exit the registration mode, press M N.
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Caller ID Service
Phonebook name display
Using Caller ID service
Important:
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Caller list
Caller ID features
Important:
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R Only 1 person can access the caller list at a
time.
R Make sure the unit’s date and time setting
is correct (page 12).
R If the unit cannot receive caller information,
the following is displayed:
Viewing the caller list and calling
back
– “Out of Area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private Caller”: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
1
MFN (
)
Press MCN to search from the most recent
call, or press MDN to search from the
oldest call.
3
To call back, press M
To exit, press M
N.
N.
Missed calls
Note:
If a call is not answered, the unit treats it as a
missed call and “Missed Call” is displayed.
This lets you know if you should view the
caller list to see who called while you were
away.
R If the entry has already been viewed or
answered, “ ” is displayed, even if it was
viewed or answered using another handset.
Even if only one missed call in the caller list is
viewed (page 22), “Missed Call”
disappears from the display. When you
receive another new call, “Missed Call” is
displayed again.
Editing a caller’s phone number
before calling back
1
2
MFN (
)
MbN: Select the desired entry. a
M
Note:
N
R Even when there are unviewed missed
calls, “Missed Call” disappears from the
standby display if the following operation is
performed by one of the registered
handsets:
3
4
MbN: “Edit and Call” a M
N
Edit the number.
R Press dial key (0 to 9) to add,
M
N to delete.
– Being replaced on the base unit or
charger.
5
M
N
– Pressing M
N.
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Caller ID Service
Erasing caller information
1
2
MFN (
)
MbN: Select the desired entry. a
M
N
3
4
MbN: “Erase” or “Erase All” a
M
N
MbN: “Yes” a M
N a M
N
Storing caller information to the
phonebook
1
2
MFN (
)
MbN: Select the desired entry. a
M
N
3
4
MbN: “Add Phonebook” a M
N
To store the name, continue from step 3,
“Adding entries”, page 16.
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Voice Mail Service
Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone.
When you have new messages,
is
displayed on the handset if message
indication service is available. Please contact
your service provider/telephone company for
details of this service.
Important:
R If
still remains on the display even
after you have listened to new messages,
turn it off by pressing and holding # for 2
seconds.
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Intercom/Locator
Intercom
Transferring calls,
conference calls
Available for:
KX-TG2712
Available for:
KX-TG2712
Intercom calls can be made between
handsets.
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To
1
2
During an outside call, press M
N.
MbN: “Intercom” a M
N
R
flashes to indicate the outside call
is on hold.
answer the call, press M
N.
N, then press
M
3
4
Enter the desired handset number you
want to transfer to.
Making an intercom call
Wait for the paged party to answer.
R If the paged party does not answer,
1
2
3
M
N
press M
To complete the transfer:
Press M N.
N to return to the outside call.
MbN: “Intercom” a M
N
5
To page a specific handset, enter the
handset number.
R The outside call is being routed to the
destination unit.
R To stop paging, press M
N.
To establish a conference call:
Press 3.
4
When you finish talking, press M
N.
R To leave the conference, press
Answering an intercom call
M
N. The other 2 parties can
continue the conversation.
R To put the outside call on hold, press
M
M
1
2
Press M
N to answer the page.
When you finish talking, press M
N.
N. a MbN: “Hold” a
N
To resume the conference, press 3.
Handset locator
You can locate a misplaced handset by
paging it.
Answering a transferred call
Press M
N to answer the page.
1
Base unit: Press M N.
R All registered handsets beep for 1
minute.
2
To stop paging:
Base unit: Press M N.
Handset: Press M
N.
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Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 26).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press M
N to erase the character or number highlighted by the cursor. Press and hold
M
N to erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (
),
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
M
N a MbN: Select a character entry mode. a M
N
Note:
R
in the following tables represents a single space.
Alphabet character table (ABC)
Numeric entry table (0-9)
Greek character table (
)
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Useful Information
Extended 1 character table (
)
R The following are used for both uppercase and lowercase:
Extended 2 character table (
)
R The following are used for both uppercase and lowercase:
Cyrillic character table (
)
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Useful Information
Error messages
Display message
Cause/solution
Failed
R Phonebook copy failed (page 16). Confirm the other handset
(the receiver) is in standby mode and try again.
Incomplete
Memory Full
R The receiver’s phonebook memory is full. Erase the unwanted
phonebook entries from the other handset (the receiver) and
try again.
R The phonebook memory is full. Erase unwanted entries
(page 16).
No link to base.
Reconnect AC
adaptor.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 31).
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
handset.
General use
Problem
Cause/solution
The handset does not turn R Place the handset on the base unit or charger to turn on the
on even after installing
charged batteries.
handset.
The unit does not work.
R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 9).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit and turn
off the handset. Reconnect the adaptor, turn on the handset
and try again.
R The handset has not been registered to the base unit.
Register the handset (page 31).
The handset display is
blank.
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Useful Information
Problem
Cause/solution
I cannot hear a dial tone.
R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the intercom
or phonebook copy feature.
R These features are available between the handsets. Although
the handset displays “Intercom”, “Copy All”, or “Copy”,
these features are not available for single handset models.
Programmable settings
Problem
Cause/solution
The display is in a
R Change the display language (page 12).
language I cannot read.
I cannot activate the eco
mode.
R You cannot set eco mode when you set the repeater mode
“On”. If required, set the repeater mode to “Off” (page 21).
Battery recharge
Problem
Cause/solution
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 9).
flashes.
I fully charged the
batteries, but
R Clean the battery ends (
a dry cloth and charge again.
R It is time to replace the batteries (page 9).
,
) and the charge contacts with
–
still flashes or
– the operating time
seems to be shorter.
Making/answering calls, intercom
Problem
is flashing.
Cause/solution
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 31).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 13).
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Useful Information
Problem
Cause/solution
Noise is heard, sound cuts R You are using the handset or base unit in an area with high
in and out.
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume
(page 14).
I cannot make a call.
R The dialling mode may be set incorrectly. Change the setting
(page 13).
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
R Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or
later. Set the first ring to “Off” (page 19).
R Move closer to the base unit.
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
R Edit the phonebook entry name to fit in 1 line of text (page 16).
Liquid damage
Problem
Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the
unit does not work properly, contact an authorised service
centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Useful Information
Registering a handset to the base unit
1
Handset:
M
N
2
3
4
MbN: “Handset Setup” a M
MbN: “Register H.set” a M
Base unit:
N
N
Press and hold M N for about 5 seconds. (No registration tone)
R If all registered handsets start ringing, press M N again to stop, then repeat this step.
(KX-TG2712)
R The next step must be completed within 90 seconds.
5
Handset:
Wait until “Enter Base PIN” is displayed. a Enter the base unit PIN (default: “0000”).
a M
R If you forget your PIN, contact an authorised service centre.
R When the handset has been registered successfully, stops flashing.
N
Deregistering a handset
1
2
3
M
N
MbN: “Base Unit Setup” a M
335 a M
R All handsets registered to the base unit are displayed.
N
N
4
5
Enter the desired handset number you want to cancel. a M
N
MbN: “Yes” a M
N
R A confirmation tone sounds.
R The handset does not beep when cancelling its own registration.
6
M
N
Changing the base unit PIN (Personal Identification Number)
Important:
R If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to
you. If you forget your PIN, contact an authorised service centre.
1
2
3
4
5
M
N
MbN: “Base Unit Setup” a M
N
MbN: “Base Unit PIN” a M
N
Enter the current 4-digit base unit PIN (default: “0000”).
Enter the new 4-digit base unit PIN. a M N a M
N
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Useful Information
Wall mounting
Note:
R Make sure that the wall and the fixing method are strong enough to support the weight of the
unit.
R Drive the screws (not supplied) into the wall.
n Base unit
n Charger
50 mm
Screws
25 mm
Screws
Hooks
Hook
Space
(5 mm)
Space
Longer than
20 mm
(6 mm)
Longer than
20 mm
32
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Index
Troubleshooting: 28
V
Voice mail: 24
Volume
Receiver: 14
Ringer (Handset): 14, 18
Speaker: 14
Wall mounting: 32
Index
A
B
C
Alarm: 20
Answering calls: 14
Auto talk: 14, 18
Base unit
Resetting: 20
Battery: 9, 10
Call share: 15
W
Call waiting: 15
Caller ID service: 22
Caller list: 22
Caller list edit: 22
Character entry: 26
Conference calls: 25
E
Date and time: 12
Display
Contrast: 18
Language: 12
F
First ring: 19
H
Handset
Deregistration: 31
Locator: 25
Registration: 31
Hold: 15
I
K
M
Keytones: 18
Making calls: 14
Mute: 15
P
R
Pause: 14
Phonebook: 16
PIN: 31
Power failure: 10
Power on/off: 12
Privacy mode: 19
Recall/flash: 15
Redialling: 14
Region settings: 12, 20
Repeater: 20
Ringer tone: 18
T
Speakerphone: 14
Temporary tone dialling: 15
Transferring calls: 25
33
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Notes
34
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Notes
35
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Sales Department:
N Czech
N Slovakia
Thámova 289/13 (Palác Karlín)
186 00 Praha 8
Štúrova 11, 811 01 Bratislava,
Slovenská republika
telefon:
centrální fax:
+420-236 032 511
+420-236 032 411
Telefón:
Fax:
+421-2-2062-2211
+421-2-2062-2311
zákaznická linka: +420-236 032 911
e-mail: [email protected]
zákaznícka linka: +421-2-2062-2911
e-mail: [email protected]
N Romania
B-dul Preciziei, Nr. 24, West Gate Park,
Clădirea H3, Etaj 2, Sector 6,
București, 062204, Romania
Telefon:
Fax:
+40.21.316.31.61
+40.21.316.04.46
e-mail: [email protected]
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2012
*PNQX5392ZA*
*PNQX5392ZA*
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