Panasonic Answering Machine KX TG5838AL User Manual

Operating Instructions  
5.8 GHz Digital Cordless Answering System  
Model No.  
KX-TG5838AL  
5.8 GHz Digital Cordless Answering System  
with Dual Handsets  
Model No.  
KX-TG5839AL  
Model shown is KX-TG5838AL.  
This unit is compatible with Caller ID. To use this feature, you must  
subscribe to the appropriate service offered by your service provider.  
Charge the battery for 6 hours before initial use.  
Please read these Operating Instructions before using the unit and save  
for future reference.  
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Table of Contents  
Listening to messages . . . . . . . . . . . . . 44  
Listening to messages using the base  
unit . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Listening to messages using the  
handset . . . . . . . . . . . . . . . . . . . . . . 45  
Memory capacity . . . . . . . . . . . . . . . . . 46  
Remote operation. . . . . . . . . . . . . . . . . 47  
Using the answering system  
remotely . . . . . . . . . . . . . . . . . . . . . 47  
Answering system settings. . . . . . . . . . 48  
Remote code . . . . . . . . . . . . . . . . . 48  
Ring count . . . . . . . . . . . . . . . . . . . . 49  
Caller’s recording time . . . . . . . . . . . 50  
Message alert . . . . . . . . . . . . . . . . . 50  
Useful Information  
Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 51  
Headset (optional) . . . . . . . . . . . . . . . . 51  
Wall mounting. . . . . . . . . . . . . . . . . . . . 52  
Base unit . . . . . . . . . . . . . . . . . . . . . 52  
Charger (KX-TG5839AL only) . . . . . 55  
Error messages . . . . . . . . . . . . . . . . . . 56  
Troubleshooting . . . . . . . . . . . . . . . . . . 57  
General use . . . . . . . . . . . . . . . . . . 57  
Programmable settings . . . . . . . . . . 57  
Making/answering calls, Intercom . . 58  
Phonebook . . . . . . . . . . . . . . . . . . . 59  
Caller ID . . . . . . . . . . . . . . . . . . . . . 59  
Answering system . . . . . . . . . . . . . . 60  
Battery charge . . . . . . . . . . . . . . . . 60  
Power failure . . . . . . . . . . . . . . . . . . 61  
Instructions to customer . . . . . . . . . . . . 62  
Technical information . . . . . . . . . . . . . . 64  
Base unit . . . . . . . . . . . . . . . . . . . . . 64  
Handset . . . . . . . . . . . . . . . . . . . . . 64  
Charger (KX-TG5839AL only) . . . . . 64  
Index  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
3
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Introduction  
Thank you for purchasing a Panasonic cordless telephone.  
We recommend keeping a record of the following information for future reference.  
Serial No.  
Date of purchase  
(found on the bottom of the unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Your phone  
KX-TG5838AL  
KX-TG5839AL  
L References in these operating instructions to the charger and to the other handset are  
for KX-TG5839AL users only.  
4
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Introduction  
Accessory information  
Included accessories  
Quantity  
KX-TG5838AL KX-TG5839AL  
No. Accessory items  
1
2
3
4
5
6
7
8
AC adaptor for base unit  
Telephone line cord  
Telephone plug  
Wall mounting adaptor  
Battery  
1
1
1
1
1
1
1
1
1
1
1
2
2
2
1
1
Handset cover  
Belt clip  
Charger  
AC adaptor for charger  
1
5
2
3
7
4
8
6
Additional/replacement accessories  
Accessory items  
Order number  
Rechargeable nickel metal HHR-P104  
hydride (Ni-MH) battery  
Headset  
KX-TCA88AL  
5
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Introduction  
Incorrect reassembly can cause  
electric shock when the unit is  
subsequently used.  
Important safety  
instructions  
12. Unplug this unit from power outlets and  
refer servicing to an authorised service  
centre when the following conditions  
occur:  
When using this unit, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, or  
personal injury.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions  
marked on this unit.  
3. Unplug this unit from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners. Use a damp cloth for  
cleaning.  
4. Do not use this unit near water, for  
example near a bathtub, wash bowl,  
kitchen sink, etc.  
A. When the power cord is damaged  
or frayed.  
B. If liquid has been spilled into the  
unit.  
C. If the unit has been exposed to rain  
or water.  
D. If the unit does not work normally  
by following the operating  
instructions. Adjust only controls  
covered by the operating  
instructions. Improper adjustment  
may require extensive work by an  
authorised service centre.  
5. Place the unit securely on a stable  
surface. Serious damage and/or injury  
may result if the unit falls.  
E. If the unit has been dropped or  
physically damaged.  
6. Do not cover slots and openings on the  
unit. They are provided for ventilation  
and protection against overheating.  
Never place the unit near radiators, or  
in a place where proper ventilation is  
not provided.  
7. Use only the power source marked on  
the unit. If you are not sure of the type  
of power supplied to your home,  
consult your dealer or local power  
company.  
F. If the unit exhibits a distinct change  
in performance.  
13. During thunderstorms, avoid using  
telephones except cordless types.  
There may be a remote risk of an  
electric shock from lightning.  
14. Do not use this unit to report a gas  
leak, when in the vicinity of the leak.  
SAVE THESE  
INSTRUCTIONS  
8. Do not place objects on the power  
cord. Install the unit where no one can  
step or trip on the cord.  
9. Do not overload power outlets and  
extension cords. This can result in the  
risk of fire or electric shock.  
10. Never push any objects through slots  
in this unit. This may result in the risk of  
fire or electric shock. Never spill any  
liquid on the unit.  
CAUTION:  
Installation  
L Never install telephone wiring during a  
lightning storm.  
L Never install telephone jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
L Never touch uninsulated telephone  
wires or terminals unless the telephone  
line has been disconnected at the  
network interface.  
11. To reduce the risk of electric shock, do  
not disassemble this unit. Take the unit  
to an authorised service centre when  
service is required. Opening or  
removing covers may expose you to  
dangerous voltages or other risks.  
L Use caution when installing or modifying  
telephone lines.  
6
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Introduction  
L Do not touch the plug with wet hands.  
the unit in health care facilities if any  
regulations posted in the area instruct  
you not to do so. Hospitals or health care  
facilities may be using equipment that  
could be sensitive to external RF (radio  
frequency) energy.  
L The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the unit and is  
easily accessible.  
Battery  
To reduce the risk of fire or injury to  
persons, read and follow these  
instructions.  
Splash-resistant (handset only)  
The handset is designed to be splash-  
resistant.  
L Use only the battery(ies) specified.  
You can use the handset with wet hands.  
L Do not dispose of the battery(ies) in a  
fire. They may explode. Check with local  
waste management codes for special  
disposal instructions.  
L Do not immerse in water or leave under  
running water.  
L Keep the handset away from salt water.  
L Avoid exposure to prolonged high  
L Do not open or mutilate the battery(ies).  
Released electrolyte is corrosive and  
may cause burns or injury to the eyes or  
skin. The electrolyte may be toxic if  
swallowed.  
humidity.  
L Since water in headset jack may cause  
damage, close the headset jack cover  
when the optional headset is not in use.  
When the optional headset is  
L Exercise care when handling the  
battery(ies). Do not allow conductive  
materials such as rings, bracelets or  
keys to touch the battery(ies), otherwise  
a short circuit may cause the battery(ies)  
and/or the conductive material to  
overheat and cause burns.  
connected, do not use the handset with  
wet hands.  
L If the handset is wet, wipe with a soft dry  
cloth.  
L The base unit is not designed to be  
splash resistant. Do not place the  
handset on the base unit if the handset  
is wet.  
L Charge the battery(ies) provided with or  
identified for use with this product only in  
accordance with the instructions and  
limitations specified in this manual.  
Shock-resistant (handset only)  
The handset is designed to be shock-  
resistant, however, it should not be thrown  
or stepped on.  
WARNING:  
L To prevent the risk of fire or electrical  
shock, do not expose this product to rain  
or any type of moisture.  
Notice  
L Please ensure that a separate  
telephone, not dependent on local  
power, is available for emergency use.  
Medical  
L This equipment will be inoperable when  
mains power fails.  
L Consult the manufacturer of any  
personal medical devices, such as  
pacemakers or hearing aids, to  
determine if they are adequately  
shielded from external RF (radio  
frequency) energy. (The unit operates in  
the frequency range of 5.76 GHz to 5.84  
GHz, and the power output level can  
range from 0.25 to 0.5 watts.) Do not use  
L When a failure occurs which results in  
the internal parts becoming accessible,  
disconnect the power supply cord  
immediately and return this unit to an  
authorised service centre.  
L To minimise the possibility of lightning  
damage, when you know that a  
7
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Introduction  
thunderstorm is coming, we recommend  
that you:  
– Unplug the telephone line cord from  
the phone jack.  
– Unplug the power supply cord from  
the AC power outlet.  
For best performance  
Base unit location/noise  
The base unit and handset use radio  
waves to communicate with each other.  
For maximum distance and noise-free  
operation, we recommend the following:  
L No “000” or other calls can be made  
from this device during a mains power  
failure.  
L Placing the unit away from electrical  
appliances such as a TV, personal  
computer or another cordless phone.  
L The earcap on the handset is  
magnetised and may retain metallic  
objects.  
L Placing the base unit in a HIGH and  
CENTRAL location with no obstructions  
such as walls.  
L This equipment has been tested and  
found to comply with AS/NZS 3548:  
1995 limits for electromagnetic  
interference. Any modifications to any  
part of the system or to any peripherals  
may void the EMC compliance of the  
system or the peripherals.  
L Raising the antennas vertically.  
L If you use the handset near a microwave  
oven which is being used, noise may be  
heard. Move away from the microwave  
oven and closer to the base unit.  
L If you use the handset near another  
cordless phone’s base unit, noise may  
be heard. Move away from the other  
cordless phone’s base unit and closer to  
your base unit.  
Environment  
L Keep the unit away from electrical noise  
generating devices, such as fluorescent  
lamps and motors.  
L The unit should be kept free from  
excessive smoke, dust, high  
temperature and vibration.  
L The unit should not be exposed to direct  
sunlight.  
L Do not place heavy objects on top of the  
unit.  
L When you leave the unit unused for a  
long period of time, unplug this unit from  
power outlet.  
L The unit should be kept away from heat  
sources such as heaters, kitchen stoves,  
etc. It should not be placed in rooms  
where the temperature is less than 5 °C  
or greater than 40 °C. Damp basements  
should also be avoided.  
L The maximum calling distance may be  
shortened when the unit is used in the  
8
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Introduction  
following places: Near obstacles such as  
hills, tunnels, undergrounds, near metal  
objects such as wire fences, etc.  
L Operating near 5.8 GHz electrical  
appliances may cause interference.  
Move away from the electrical  
appliances.  
Routine care  
L Wipe the outer surface of the unit with a  
soft cloth. Do not use benzine, thinner or  
any abrasive powder.  
9
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Preparation  
Connections  
Base unit  
Fasten the AC adaptor cord.  
Raise the antennas.  
Hook  
To power outlet (230–240 V AC, 50/60 Hz)  
AC adaptor  
To socket  
Telephone line cord  
Charger (KX-TG5839AL only)  
To power outlet (230–240 V AC, 50/60 Hz)  
AC adaptor  
Note:  
L Base unit: Use only the included Panasonic AC adaptor PQLV1AL.  
L Charger: Use only the included Panasonic AC adaptor KX-TCA1AL.  
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel  
warm during use.)  
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.  
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the  
adaptor may cause it to become disconnected.  
L The unit will not work during a power failure. We recommend connecting a standard  
telephone to the same telephone line or to the same telephone jack using a telephone  
double adaptor.  
L The unit is not designed to be used with rotary (pulse dialling) services.  
10  
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Preparation  
If you subscribe to an ADSL service  
Battery installation  
L Please attach a noise filter (contact your  
ADSL provider) to the telephone line  
between the base unit and the telephone  
line jack in the event of the following:  
– Noise is heard during conversations.  
– Caller ID features (page 26) do not  
function properly.  
1 Release the battery cover latch and lift  
the cover open.  
To socket  
2 Insert the battery (1), and press it  
down until it snaps into the  
compartment (2).  
Telephone line cord  
Noise filter  
(For ADSL users)  
2
1
3 Close the handset cover.  
4 Fasten the battery cover latch.  
11  
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Preparation  
Battery strength  
You can confirm the battery strength on the  
handset display.  
Battery charge  
Place the handset on the base unit or  
charger for 6 hours before initial use.  
Battery icon  
5
Battery strength  
Fully charged  
Medium  
L The unit will beep once, the CHARGE  
indicator will light, and “Charging” will  
be displayed.  
6
7
Low  
L Charge completed” is displayed  
when the battery has been fully charged.  
The CHARGE indicator will remain lit.  
When flashing: needs  
to be recharged.  
8
Discharged  
Base unit  
Recharging the battery  
Recharge the battery when:  
– “Recharge battery” is displayed or  
7 flashes on the handset display.  
– the handset beeps intermittently while it  
is in use.  
Note:  
L Recharge the handset battery for more  
than 15 minutes, or the display will  
continue showing the indication.  
CHARGE indicator  
L If the battery has been discharged, the  
handset will display “Charge for 6h”  
and 8 when you place the handset  
on the base unit or charger.  
Charger (KX-TG5839AL only)  
CHARGE  
indicator  
Note:  
L To ensure the battery charges properly,  
clean the charge contacts of the  
handset, base unit, and charger with a  
soft, dry cloth once a month. Clean more  
often if the unit is subject to grease, dust,  
or high humidity.  
12  
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Preparation  
Battery performance  
Battery replacement  
After your Panasonic battery is fully  
charged, you can expect approximately  
the following performance:  
If battery performance diminishes, make  
sure you have cleaned the charge  
contacts and fully charged the battery. The  
battery needs to be replaced if any of the  
following are displayed after a few phone  
calls even when you have fully charged the  
battery.  
Operation  
Operating time  
While in use  
(talking)  
Up to 5 hours  
While not in use  
Up to 11 days  
Up to 3 hours  
*1  
(standby)  
– “Recharge battery”  
7 (flashing)  
– “Charge for 6h”  
8  
While using the  
Clarity Booster  
feature (page 21)  
*1 Handset is off the base unit or charger  
but not in use.  
L Use only the rechargeable Panasonic  
battery noted on page 5.  
Note:  
1 Release the battery cover latch and lift  
the cover open.  
L Battery power is consumed whenever  
the handset is off the base unit or  
charger, even when the handset is not in  
use. The longer you leave the handset  
off the base unit or charger, the shorter  
you can actually talk on the handset.  
Actual battery performance depends on  
a combination of how often the handset  
is in use and how often it is not in use.  
L Once the battery is fully charged, you do  
not have to charge it again until  
Recharge battery” is displayed or  
7 flashes. This will maximise the  
battery life.  
2 Replace the old battery with a new one,  
and close the cover (see page 11 for  
battery installation).  
13  
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Preparation  
Controls and displays  
Controls  
Base unit  
A
B
C
D
E
F G H I  
J
K
D
LOCATOR/INNTERCOM  
LOCATOR/INNTERCOM  
KX-TG5839AL KX-TG5838AL  
L
M N  
O
P
Q
R
A {LOCATOR/INTERCOM 1}  
B {LOCATOR/INTERCOM 2}  
C {LOCATOR/INTERCOM}  
D Antenna  
K {ANSWER ON}  
ANSWER ON indicator  
L Speaker  
M {<} (Repeat)  
N {>} (Skip)  
O MIC (Microphone)  
P {STOP}  
E Charge contacts  
F CHARGE indicator  
G VOL. (Volume) {<} {>}  
H {ERASE}  
Q Display  
R {MESSAGE}  
I {GREETING REC} (Recording)  
J {GREETING CHECK}  
MESSAGE indicator  
14  
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Preparation  
Handset  
Charger (KX-TG5839AL only)  
A
H
I
A
B
C
J
K
B
B
L
D
E
F
A Charge contacts  
M
B CHARGE indicator  
Using the navigator key  
The handset navigator key can be used to  
navigate through menus and to select  
items shown on the display, by pressing  
{^}, {V}, {<}, or {>}.  
N
O
G
P
A Speaker  
B Soft key  
C Headset jack  
D {C} (TALK)  
E Navigator key  
F {s} (SP-PHONE)  
G {PAUSE}{REDIAL}  
H Ringer indicator  
Message indicator  
I Receiver  
J Display  
K {MENU}  
L {OFF}  
M {MUTE} {CLEAR}  
N {HOLD} {INTERCOM}  
O Microphone  
P Charge contacts  
15  
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Preparation  
Soft keys  
Display  
The handset features 2 soft keys. By  
pressing a soft key, you can select the  
function displayed directly above it.  
Base unit display items  
Displayed  
Meaning  
item  
L The functions displayed will vary  
depending on how you are using the  
unit.  
E
Flashes when message  
L When a function does not appear above  
a soft key, the soft key has no function.  
memory is full.  
E
Flashes when the date and  
time need to be set.  
5
C
Base unit is on an intercom  
call, or handset is using the  
answering system.  
Rcvd  
calls  
Phone  
book  
K
L
When flashing: base unit is  
paging or is being paged.  
B
C
Line is in use.  
When flashing: a call is on  
hold or the answering  
system is answering a call.  
When flashing rapidly: a  
call is being received.  
Soft key examples:  
Display  
Action  
function  
Rcvd  
calls  
Enters caller list  
E
Greeting message  
recording error  
Conf  
Establishes a conference  
call  
9@  
Answering system is in  
greeting only mode (caller  
messages will not be  
recorded).  
*1  
*1 KX-TG5839AL only  
H1  
Handsetnumber;displayed  
when paging or being  
Backlit display and handset keypad  
The handset display and dialling buttons  
will light for a few seconds after pressing  
any of the handset’s controls or lifting the  
handset off the base unit or charger. They  
will also light when a call is being received.  
paged. (example shown  
*1  
here: handset 1)  
*1 KX-TG5839AL only  
Handset display items  
Displayed  
Meaning  
item  
J
5
Voice enhancer is on.  
Battery strength  
16  
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Preparation  
7 Press {OFF}.  
Setting the date and time  
Note:  
L If you make a mistake when entering the  
date and time, press {<}, {>}, {V}, or  
{^} to move the cursor, then make the  
correction.  
Set the date and time so that the unit will  
announce the day and time each message  
was recorded by the answering system  
(page 42) when you play back messages.  
L If a power failure occurs, E will flash to  
indicate the date and time must be set  
again.  
1 Press {MENU}.  
2 Scroll to “Date and time” by pressing  
{V} or {^}, then press {>} or {Select}.  
To confirm the date and time  
Repeat steps 1 and 2. Press {OFF} when  
finished.  
Date and time  
KBack dB SelectL  
Time adjustment (Caller ID subscribers  
only)  
When calls are received, Caller ID will  
automatically adjust the date and time  
(including daylight saving time).  
3 Enter the current day, month, and year  
by selecting 2 digits for each.  
Example: 15 June, 2005  
Press {1}{5} {0}{6} {0}{5}.  
Date:31.12.2005  
Time:12:00 AM  
L If you have not set the date and time  
manually, Caller ID will not adjust the  
date and time.  
KAM/PM  
SaveL  
L You can turn this feature off (page 39).  
4 Enter the current hour and minute (12-  
hour clock format) by selecting 2 digits  
for each.  
Example: 9:30 PM  
Press {0}{9} {3}{0}.  
Date:15.06.2005  
Time:12:00 AM  
K
AM/PM  
Save  
L
L
5 Select “AM” or “PM” by pressing {AM/  
PM}.  
Date:15.06.2005  
Time:09:30 AM  
KAM/PM  
Save  
6 Press {Save}.  
L When the date and time are set, E  
disappears from the base unit  
display.  
L If the handset beeps 3 times, the date  
and time were not set correctly. Enter  
the correct digits.  
17  
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Making/Answering Calls  
4 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
Making calls  
Note:  
L Talk alternately with the caller in a quiet  
room.  
L If the other party has difficulty hearing  
you, press {V} to decrease the speaker  
volume.  
Soft keys  
{OFF}  
L While on a call, you can switch from the  
receiver to the speakerphone by  
pressing {s}. To switch back to the  
receiver, press {C}.  
{C}  
{s}  
Navigator key  
{MUTE}  
{CLEAR}  
To adjust the speaker volume  
6 levels (high to low) are available.  
While using the speaker, press {V} or {^}  
repeatedly.  
{HOLD}  
{PAUSE}  
{REDIAL}  
Microphone  
1 Lift the handset and press {C}.  
L Talk” will be displayed.  
To dial after confirming the entered  
number  
2 Dial the phone number.  
1 Enter the phone number.  
3 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
Example:  
3334444  
KRecall  
CallL  
Note:  
L To correct a digit, press {<} or {>} to  
move the cursor, then press  
{CLEAR}. Enter the correct number.  
L Line in use” is displayed when  
someone is talking on the other handset  
(KX-TG5839AL only) or another phone.  
L If a pause is required when dialling,  
press {PAUSE} where needed (page  
21).  
To adjust the receiver volume  
3 levels (high/medium/low) are available.  
While using the receiver, press {V} or {^}  
repeatedly.  
L To cancel, press {OFF}.  
2 Press {C}, {s}, or {Call}.  
To use the speakerphone  
3 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
1 Lift the handset and press {s}.  
L SP-phone” will be displayed.  
To redial the last number dialled  
1 Press {C} or {s}.  
2 Dial the phone number.  
3 When the other party answers, speak  
into the microphone.  
2 Press {REDIAL}.  
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Making/Answering Calls  
To make a call using the redial list  
The last 5 phone numbers dialled are  
stored in the redial list.  
Answering calls  
When a call is being received, the ringer  
indicator flashes rapidly.  
1 Press {REDIAL}.  
L The last number dialled will be  
1 Lift the handset and press {C} or {s}.  
displayed.  
L You can also answer a call by  
pressing any button except {V}, {^},  
{<}, {>}, or {OFF}. (Any key talk  
feature)  
2 Press {V} or {^} repeatedly to display  
the desired number.  
L To delete the displayed number,  
press {CLEAR}.  
L To exit the list, press {OFF}.  
2 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
3 Press {C}, {s}, or {Call}.  
Auto talk  
This feature allows you to answer a call by  
simply lifting the handset off the base unit  
or charger. You do not need to press {C}.  
To activate this feature, see page 36.  
Temporary ringer off  
While the handset is ringing for an outside  
call, you can turn the ringer off temporarily  
by pressing {OFF}. The handset will ring  
the next time a call is received.  
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Making/Answering Calls  
To mute your voice, press {MUTE}.  
Example:  
Useful features during a  
call  
Talk  
00-00-30 <Mute>  
L <Mute>” will flash on the display.  
L To return to the conversation, press  
{MUTE}, {C}, or {s}.  
HOLD button  
This feature allows you to put an outside  
call on hold.  
Voice enhancer  
KX-TG5838AL:  
This feature can simulate a band signal  
above the normal bandwidth limitations,  
achieving a sound which is close to the  
actual voice. You can turn this feature on  
or off, depending on the circumstance.  
Press {HOLD} during an outside call.  
L Hold” will be displayed.  
L To return to the call, press {C} or {s}.  
KX-TG5839AL:  
1 Press {MENU} during an outside call.  
1 Press {HOLD} during an outside call.  
2 To turn this feature on or off, press {3}.  
L To transfer the call to the other  
L You can also select “V.E. on” or  
V.E. off” by pressing {V} or {^}  
then pressing {>}.  
handset, see page 32, step 2.  
2 Press {HOLD} again.  
L Hold” will be displayed.  
g3=V.E. on  
L To return to the call, press {C} or  
{s}.  
L When turned on, “J” will be  
displayed.  
L The other handset user can take the  
call by pressing {C} or {s}.  
Note:  
Note:  
L Once you turn voice enhancer on, it will  
be activated for all outside calls until  
turned off.  
L Line on hold” will be displayed on  
the other handset (KX-TG5839AL only).  
L If another phone is connected on the  
same line (page 10), you can also take  
the call by lifting its handset.  
L You can also turn this feature on or off by  
programming (page 36).  
L Depending on the condition and quality  
of your telephone line, this feature may  
emphasise existing line noise. If it  
becomes difficult to hear, turn this  
feature off.  
L If a call is kept on hold for more than 6  
minutes, an alarm tone will start to  
sound and the ringer indicator will flash  
rapidly. After 4 additional minutes on  
hold, the call will be disconnected.  
MUTE button  
You can mute your voice during a  
conversation. While mute is turned on you  
will be able to hear the other party, but the  
other party will not be able to hear you.  
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Making/Answering Calls  
Clarity booster  
PAUSE button (for PBX/long  
distance service users)  
A pause is sometimes required when  
making calls using a PBX or long distance  
service.  
For example, if you need to dial the line  
access number “9” when making outside  
calls with a PBX:  
This feature can improve sound clarity  
when the handset is used in an area where  
there may be interference. During an  
outside call, this feature will be turned on  
automatically when necessary. This  
feature will turn off when you hang up or  
put a call on hold. It will not turn off  
automatically during a call. You can also  
turn this feature on or off manually.  
1 Press {9}.  
1 Press {MENU} during an outside call.  
2 Press {PAUSE}, then dial the phone  
number.  
2 Press {2} to select “Booster on” or  
Example:  
Booster off”.  
9P0555666777  
L You can also select “Booster on” or  
Booster off” by pressing {V} or  
{^} then pressing {>}.  
K
Recall  
CallL  
3 Press {C}, {s}, or {Call}.  
1=Phonebook  
2=Booster on  
g
Note:  
L A 3.5 second pause is inserted each  
time {PAUSE} is pressed. Press  
repeatedly to insert longer pauses.  
L While this feature is turned on,  
BOOST” will flash on the display.  
Note:  
Recall button  
Pressing {Recall} allows you to use  
special features of your host PBX such as  
transferring an extension call, or accessing  
optional telephone services such as Call  
Waiting.  
L If this feature is turned off manually  
during a call, it will not be turned on  
automatically during the same call.  
L While this feature is turned on, battery  
operating time will be shortened (page  
13).  
Example:  
Talk  
00-00-20  
Recall  
Call share (KX-TG5839AL only)  
K
When the other handset is on an outside  
call, this feature allows you to join that call.  
To join a conversation, press {C} or {s}  
when the other handset is on an outside  
call.  
Note:  
L To change the recall time, see page 37.  
L Conference” will be displayed.  
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Phonebook  
7 Press {Save}.  
L To add other items, repeat from step  
2.  
Using the phonebook  
The handset phonebook allows you to  
make calls without having to dial manually.  
You can add 50 names and phone  
numbers to the handset phonebook and  
search for phonebook entries by name.  
8 Press {OFF}.  
Note:  
L Caller ID subscribers can use ringer ID  
and light-up ID features (page 26).  
Adding items to the phonebook  
To store emergency numbers  
Emergency numbers are numbers stored  
in the phonebook that can be dialled using  
the phonebook even when dial lock is  
turned on (page 38).  
1 Press {Phonebook}.  
Rcvd  
calls  
Phone  
book  
K
L
To store a number as an emergency  
number, add # at the beginning of the  
name (see “Adding items to the  
phonebook”).  
2 Press {Add}.  
L The display shows the number of  
items in the phonebook.  
Example:  
Phonebook  
7 items  
SearchL  
Character table  
The dial keys can be used to enter  
characters. To enter a character, press the  
appropriate dial key, repeatedly if  
necessary. To enter another character that  
is located on the same dial key, first press  
{>} to move the cursor to the next space.  
K
Add  
3 Enter the name (max. 16 characters).  
See the character table for entry.  
Enter name  
|
Back  
K
NextL  
Key  
{1}  
{2}  
{3}  
{4}  
{5}  
{6}  
{7}  
{8}  
{9}  
{0}  
{*}  
{#}  
Characters  
& ’  
(
)
,
.
/
1
4 Press {Next}.  
a
d
g
j
b
c
f
A B C 2  
D E F 3  
5 Enter the phone number (max. 32  
e
h
k
digits).  
i
G H I  
K L  
4
5
L If a pause is required when dialling,  
press {PAUSE} where needed (page  
21).  
l
J
m n  
o
r
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
Enter phone no.  
p
t
q
u
s
v
y
w x  
z
6 Press {Next}.  
0
Space  
L If you want to change the name and  
number, press {Edit}, then repeat  
from step 3.  
;
#
Example:  
Tom  
0555654321  
Edit  
{CLEAR} To delete a character or  
number  
K
SaveL  
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Phonebook  
L If there is no item corresponding to  
the letter you selected, the next item  
will be displayed.  
To edit/correct a mistake  
Press {<} or {>} to move the cursor to the  
character or number you wish to erase,  
then press {CLEAR}. Enter the  
appropriate character or number.  
3 Press {V} repeatedly to display the  
desired item.  
L To exit the phonebook, press {OFF}.  
L To dial the displayed number, press  
{C} or {s}.  
Note:  
L Press and hold {CLEAR} to erase all  
characters or numbers.  
Editing items in the phonebook  
Calling someone in the  
phonebook  
Phonebook items can be searched for  
alphabetically by scrolling through the  
phonebook items.  
1 Press {Phonebook}, then press  
{Search}.  
2 Press {V} or {^} repeatedly to display  
the desired item.  
1 Press {Phonebook}.  
3 Press {Edit}.  
L For quick search, you can skip to step  
3.  
4 Edit the name if necessary. See the  
character table on page 22 for  
character entry.  
2 Press {Search}.  
0-9=Name search  
dB=Scroll list  
5 Press {Next}.  
6 Edit the phone number if necessary.  
3 Press {V} or {^} repeatedly to display  
the desired item.  
7 Press {Next}, then press {Save}.  
L To exit the phonebook, press {OFF}.  
4 Press {C} or {s}.  
Note:  
L To edit other items, repeat from step  
2.  
8 Press {OFF}.  
L To view a phone number over 16 digits  
long, follow steps 1 to 3, then press  
{Edit} and {Next}. Press {OFF} when  
finished.  
Erasing items in the phonebook  
1 Press {Phonebook}, then press  
{Search}.  
To search for a name by initial  
2 Press {V} or {^} repeatedly to display  
the desired item.  
1 Press {Phonebook}, then press  
3 Press {CLEAR}.  
{Search}.  
4 Press {Yes}.  
2 Press the dialling button ({0} to {9},  
{#}, or {*}) which corresponds to the  
first letter you are searching for (see the  
character table, page 22).  
L To cancel erasing, press {No}.  
L To erase other items, repeat from  
step 2.  
Example: “LISA”  
Press {5} repeatedly to display any  
name with the initial “L”.  
5 Press {OFF}.  
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Phonebook  
Chain dial feature  
Copying phonebook  
items (KX-TG5839AL  
only)  
This feature allows you to dial phone  
numbers from the phonebook while you  
are on a call.  
Example: Using a long distance calling  
card  
You can copy one or all of the phonebook  
items of one handset to the phonebook of  
the other handset.  
1 Dial from the phonebook:  
18000123456 (Calling card access  
number).  
Important:  
2 When prompted, dial from the  
phonebook:  
L Make sure the destination handset is not  
in use.  
1234 (Calling card PIN).  
L Do not place your handset on the base  
unit or charger until copying has  
finished, otherwise copying will stop.  
3 When prompted, dial from the  
phonebook:  
15550123456 (the person you want to  
call).  
L If an outside call is received during the  
phonebook copy, copying will stop. You  
will need to copy the item(s) later.  
1 During an outside call, press  
{MENU}.  
L Ringer ID and light-up ID settings for  
phonebook items are not copied (page  
26).  
2 Press {1} to select “Phonebook”.  
3 Press {V} or {^} repeatedly to display  
the desired item.  
Copying an item  
4 Press {Call}.  
1 Press {MENU}.  
L Repeat from step 1 to dial other  
numbers.  
2 Scroll to “Copy phonebook” by  
pressing {V} or {^}, then press {>}.  
Note:  
3 Scroll to “Copy 1 item” by pressing  
L When storing a calling card access  
number and your PIN in the phonebook  
as one phonebook item, press {PAUSE}  
to add pauses after the number and PIN  
as necessary (page 21).  
{V} or {^}, then press {>}.  
4 Press {V} or {^} repeatedly to display  
the desired item.  
L To search for the item by initial, see  
page 23.  
5 Press {Send}.  
L When the item has been copied,  
Complete” will be displayed.  
L The destination handset display will  
show “Phonebook Receiving”,  
then “Phonebook Received”.  
L To copy another item, repeat from  
step 4.  
6 Press {OFF}.  
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Phonebook  
Copying all items  
1 Press {MENU}.  
2 Scroll to “Copy phonebook” by  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Copy all items” by  
pressing {V} or {^}, then press {>}.  
L When all items have been copied,  
Complete” will be displayed.  
L The destination handset display will  
show “Phonebook Receiving”,  
then “Phonebook Received”.  
4 Press {OFF}.  
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Caller ID Service  
Call waiting and Caller ID  
compatible  
If you subscribe to Caller ID service, your  
handset displays the 2nd caller’s  
information while talking. After you hear a  
call waiting tone, the caller’s phone  
number will be displayed.  
Using Caller ID service  
This unit is Caller ID compatible. To use  
Caller ID features, you must subscribe to  
your telephone company’s Caller ID  
service.  
Caller ID features  
You can answer the 2nd call, keeping the  
1st call on hold.  
Follow Telstra or your service provider  
instructions using {Recall}.  
When an outside call is being received, the  
calling party’s phone number will be  
displayed.  
Phone numbers for the last 50 different  
callers will be logged in the caller list,  
allowing you to return missed calls. Caller  
information is stored by the most recent  
call to the oldest.  
L If the phone number is stored in the  
phonebook with its name, the caller’s  
name will also be displayed.  
L Please contact Telstra or your service  
provider for details and availability in  
your area.  
L When Caller ID information is received  
and it matches a phone number stored  
in the phonebook:  
For Caller ID Type II users  
– The stored name will be displayed and  
logged in the caller list. (Private name  
display)  
– The handset will use the ringer tone  
and the ringer indicator colour you  
assigned to the caller. (Ringer ID and  
light-up ID)  
When you receive a 2nd call during a  
conversation, you will hear a signal tone  
following the call waiting tone and the  
conversation will be interrupted or  
muted for a short period of time. This is  
not fault of the product as these events are  
normal.  
L While listening to a message recorded  
by the answering system, using the  
handset, you can call back the caller  
without having to dial the phone number  
(page 46).  
L The tones are generated by the  
telephone company.  
Ringer ID and light-up ID  
This feature can help you identify who is  
calling by using different ringers and ringer  
indicator colours for different callers stored  
in the phonebook. You can assign a  
different ringer and indicator colour to each  
phonebook item. When a call is received  
from a caller stored in the phonebook, the  
ringer and indicator colour are used after  
Caller ID information is displayed.  
L If the unit cannot receive caller  
information, the following will be  
displayed:  
Out of area”: The caller dialled from  
an area which does not provide Caller ID  
service.  
Private caller”: The caller  
requested not to send caller information.  
L If the unit is connected to a PBX system,  
caller information may not be received  
properly. Consult your PBX supplier.  
L The ringer and indicator colour may be  
changed after the 2nd ring.  
L If the name display service is available in  
your area, the display will show callers’  
names. For further information, please  
contact your telephone company.  
Ringer ID  
You can assign a different ringer tone to  
each caller in the phonebook. If you select  
No Ringer ID”, the unit will use the  
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Caller ID Service  
ringer tone you set on page 35 when a call  
is received from that caller. The default  
setting is “No Ringer ID”.  
Caller list  
Caller information for the last 50 different  
callers will be logged in the caller list. You  
can use this list to return missed calls.  
1 Press {Phonebook}, then press  
{Search}.  
L Caller information includes phone  
numbers, the date and time of calls, and  
the number of times the caller called.  
2 Press {V} or {^} repeatedly to display  
the desired item.  
3 Press {Option}.  
Missed calls  
4 Press {1} to select “Ringer ID”.  
If a call is not answered, the unit treats the  
call as a missed call. The number of  
missed calls is shown on the handset  
display. This lets you know if you should  
view the caller list to see who called while  
you were out.  
5 Press {V} or {^} repeatedly to select  
the desired ringer tone.  
L You can also select the ringer tone by  
pressing {1} to {7}, or {0} (“No  
Ringer ID”).  
Example: Handset off the base unit or  
charger  
6 Press {Save}, then press {OFF}.  
10 missed calls  
Rcvd  
calls  
Light-up ID  
Phone  
book  
K
L
You can assign a different ringer indicator  
colour to each caller in the phonebook.  
Select “Color1-Default” (Amber),  
Color2” (Green), “Color3” (Red), or  
Multicolor”.  
Note:  
L When the unit has new messages, “New  
message” will be displayed in place of  
missed calls”.  
1 Press {Phonebook}, then press  
{Search}.  
Viewing the caller list and  
calling back  
2 Press {V} or {^} repeatedly to display  
the desired item.  
1 Press {V} or {^} to enter the caller list.  
3 Press {Option}.  
2 Press {V} to search from the most  
recent call, or press {^} to search from  
the oldest call.  
4 Press {2} to select “Light-up ID”.  
5 Press {V} or {^} repeatedly to select  
L To exit the caller list, press {OFF}.  
3 Press {C} or {s}.  
Note:  
the desired ringer indicator colour.  
L You can also select the colour by  
pressing {1} to {4}.  
6 Press {Save}, then press {OFF}.  
L You can also press {Rcvd calls} to  
enter the caller list.  
L Calling back will not be possible if the  
caller information does not include a  
phone number.  
L In some cases, you may have to edit the  
number before dialling.  
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Caller ID Service  
L If the caller’s name and phone number  
are stored in the phonebook, the caller’s  
name and phone number are displayed  
alternately.  
Editing a caller’s phone number  
before calling back  
You can edit a phone number in the caller  
list.  
Example:  
JACK SMITH  
3:10P 29JUN.  
1 Press {V} or {^} to enter the caller list.  
2 Press {V} or {^} repeatedly to display  
0555333444  
3:10P 29JUN.  
the desired item.  
3 Press {Edit}.  
L If an arrow () is displayed after the  
number, the whole phone number will  
not be shown. Press {*} to see the  
remaining numbers or to return to the  
previous display. Each time you press  
{*}, the display will change alternately.  
4 Add or erase digits to the beginning of  
the number as necessary.  
L To add a digit, press the desired dial  
key.  
L To erase a digit, press {CLEAR} or  
{#}.  
Example:  
222333344445555  
3:10P 29JUN.  
{*}  
5 Press {C} or {s} to call back.  
2223333444455556  
666  
Note:  
L The edited phone number will not be  
saved in the caller list.  
L KX-TG5839AL only:  
Each handset has its own caller list. If  
you viewed the caller list or answered a  
call on one handset, the same  
information in the other handset will be  
displayed as “missed calls”.  
Storing caller information into  
the phonebook  
Items in the caller list can be stored into  
each handset’s phonebook.  
Displayed symbols  
1 Press {V} or {^} to enter the caller list.  
L If the same caller calls more than once, it  
will be displayed with the number (“×2”  
to “×9”). Only the date and time of the  
most recent call will be stored.  
2 Press {V} or {^} repeatedly to display  
the desired item.  
L To edit the number, press {Edit}, then  
edit the number (see “Editing a  
caller’s phone number before calling  
back”, step 4).  
L A Q is displayed next to items which  
have already been viewed or answered  
on this handset.  
3 Press {Save}.  
L Enter name” will be displayed.  
L If the caller has name information, the  
name and phone number will be  
saved. Skip to step 6.  
4 Enter the name if necessary (see page  
22, step 3).  
5 Press {Next}, then press {Save}.  
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Caller ID Service  
Erasing caller information  
L To continue storing other items,  
repeat from step 2.  
6 Press {OFF}.  
Erasing a selected item  
Note:  
1 Press {V} or {^} to enter the caller list.  
L If the caller information does not include  
a phone number, you cannot store it in  
the phonebook.  
2 Press {V} or {^} repeatedly to display  
the desired item.  
3 Press {CLEAR}.  
L To erase other items, repeat from  
step 2.  
L To exit the caller list, press {OFF}.  
Erasing all items  
Make sure that you have no missed calls.  
1 Press {V} or {^} to enter the caller list.  
2 Press {All erase}.  
L To cancel erasing, press {No}.  
3 Press {Yes}.  
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Intercom Features  
From the base unit to the handset  
Intercom  
1 Base unit:  
Intercom calls can be made between a  
handset and the base unit (and between 2  
handsets, KX-TG5839AL only).  
Press {LOCATOR/INTERCOM}.  
L The handset will beep for 1 minute.  
L To stop paging, press {LOCATOR/  
INTERCOM}.  
Note:  
L If you have difficulty hearing the other  
party while using the speaker, decrease  
the speaker volume.  
2 Handset:  
Press {C}, {s}, or {INTERCOM} to  
answer the page.  
L If you receive a phone call while talking  
on the intercom, you will hear 2 tones  
(page 35). To answer the call, press  
{OFF}, then press {C} or {s}.  
3 Base unit:  
When the paged party answers, speak  
into the MIC.  
L You cannot change the ringer tone for  
intercom calls.  
4 Base unit:  
When finished talking, press  
{LOCATOR/INTERCOM}.  
For KX-TG5838AL users  
Note:  
L You can locate a misplaced handset by  
paging it. (Handset locator)  
From the handset to the base unit  
1 Handset:  
Press {INTERCOM}.  
L The base unit will beep for 1 minute.  
L To stop paging, press {OFF}.  
2 Base unit:  
Press {LOCATOR/INTERCOM} to  
answer the page.  
3 Handset:  
When finished talking, press {OFF}.  
Note:  
L During an intercom call, the handset  
user can switch to the speaker by  
pressing {s}. To switch back to the  
receiver, press {C}.  
L To adjust the base unit’s speaker  
volume, press {>} or {<} repeatedly. 8  
levels (high to low) are available.  
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Intercom Features  
From the base unit to a handset  
For KX-TG5839AL users  
Call the desired unit by selecting the  
extension number, shown in the upper  
right of each handset’s display. The base  
unit’s extension number is 0.  
1 Base unit:  
Press {LOCATOR/INTERCOM 1} or  
{LOCATOR/INTERCOM 2}.  
L The handset will beep for 1 minute.  
L To confirm the handset’s extension  
number ([1]or [2]), place the handset  
on the base unit or charger.  
L To stop paging, press either  
{LOCATOR/INTERCOM 1} or  
{LOCATOR/INTERCOM 2}.  
L The base unit will display the paging or  
paged handset number (H1 or H2).  
2 Handset:  
Press {C}, {s}, or {INTERCOM} to  
answer the page.  
From the handset to the base unit  
1 Handset:  
3 Base unit:  
Press {INTERCOM}, then press {0}.  
When the paged party answers, speak  
into the MIC.  
L You can also select the base unit by  
pressing {V} or {^} then pressing  
{>}.  
L The base unit will ring for 1 minute.  
L To stop paging, press {OFF}.  
4 Base unit:  
When finished talking, press either  
{LOCATOR/INTERCOM 1} or  
{LOCATOR/INTERCOM 2}.  
2 Base unit:  
Note:  
Press either {LOCATOR/INTERCOM  
1} or {LOCATOR/INTERCOM 2} to  
answer the page.  
L You can locate a misplaced handset by  
paging it. (Handset locator)  
From one handset to the other handset  
Example: When handset 1 calls handset 2.  
3 Handset:  
When finished talking, press {OFF} or  
place the handset on the charger.  
1 Handset 1:  
Press {INTERCOM}, then press the  
other handset number {2}.  
Note:  
L During an intercom call, the handset  
user can switch to the speaker by  
pressing {s}. To switch back to the  
receiver, press {C}.  
L You can also select the handset by  
pressing {V} or {^} then pressing  
{>}.  
L The paged handset will beep for 1  
minute.  
L To adjust the base unit’s speaker  
volume, press {>} or {<} repeatedly. 8  
levels (high to low) are available.  
L To stop paging, press {OFF}.  
2 Handset 2:  
Press {C}, {s}, or {INTERCOM} to  
answer.  
3 When finished talking, press {OFF} or  
place the handset on the base unit or  
charger.  
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Intercom Features  
Transferring a call (KX-  
TG5839AL only)  
Conference calls (KX-  
TG5839AL only)  
Outside calls can be transferred from one  
handset to the other.  
A conference call allows 2 handsets to  
speak together with an outside party.  
1 During an outside call, press  
1 During an outside call, press  
{INTERCOM}.  
{INTERCOM}.  
L The call will be put on hold.  
L The call will be put on hold.  
2 To page the other handset, press  
2 To page the other handset, press  
{handset[1]} or {handset[2]}.  
{handset[1]} or {handset[2]}.  
3 Wait for the paged party to answer.  
3 When the paged party answers, press  
{Conf} on your handset to establish a  
conference call.  
L The paged handset user can answer  
by pressing {C}, {s}, or  
{INTERCOM}.  
L Conference” will be displayed.  
L If there is no answer, press {C} or  
{s} to return to the outside call.  
L To leave the conference, press  
{OFF}. The other 2 parties can  
continue the conversation.  
4 To complete the transfer, press {OFF}.  
Note:  
Transferring a call without speaking to  
the paged party  
L The outside call can be put on hold by  
pressing {HOLD} during a conference  
call. Communications between  
extensions are not suspended. Only the  
person who placed the call on hold can  
resume the conference by pressing  
{Conf}.  
1 During an outside call, press  
{INTERCOM}, then press  
{handset[1]} or {handset[2]}.  
2 Press {OFF}.  
L The outside call rings at the other  
handset.  
Note:  
L If the paged party does not answer the  
call, press {C} or {s} to return to the  
call. If not answered within 1 minute, the  
call will ring at your handset again. If you  
still do not answer the call within 4  
minutes, the call will be disconnected.  
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Programmable Settings  
Guide to handset programming  
For your reference, a chart of all programmable functions is printed below. Details for each  
item can be found on the corresponding pages. To programme, press {MENU}, press {V}  
or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item  
or setting is displayed.  
Important:  
L Before programming, make sure the handset and base unit are not being used. The  
handset must be operated near the base unit and while off the base unit or charger.  
Main menu  
Sub-menu 1  
Sub-menu 2  
Page  
Message play  
Ringer setting  
Ringer volume  
Ringer tone  
Interrupt tone  
page 45  
page 34  
page 35  
page 35  
page 17  
page 36  
page 38  
page 24  
page 25  
page 49  
page 50  
page 48  
page 50  
page 36  
page 38  
page 36  
page 37  
page 39  
page 58  
page 37  
page 37  
page 38  
*1  
Date and time  
Voice enhancer  
*1  
Dial lock  
*2  
Copy phonebook  
Copy 1 item  
Copy all items  
Set answering  
*1  
Initial setting  
Ring count  
*1  
Recording time  
*1  
Remote code  
Message alert  
LCD contrast  
Key tone  
Auto talk  
Set area code  
Time adjustment  
Set tel line  
*1  
*1  
Set dial mode  
*1  
Set recall time  
*1  
Set line mode  
Registration  
*1 If you programme these settings using one of the handsets, you will not need to  
programme the same item using the other handset (KX-TG5839AL only).  
*2 KX-TG5839AL only  
Note:  
L To exit programming, press {OFF} at any time.  
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Programmable Settings  
L To go back to the previous menu, press  
{<} or {Back}, or press {>} or {Select}  
while “(Go back)” is displayed.  
Ringer settings  
Handset ringer volume  
4 levels (high/medium/low/off) are  
available. The default setting is HIGH.  
1 Press {MENU}.  
2 Scroll to “Ringer setting” by  
pressing {V} or {^}, then press {>}.  
Ringer setting  
3 Scroll to “Ringer volume” by pressing  
{V} or {^}, then press {>}.  
Ringer volume  
4 Press {V} or {^} repeatedly to select  
the desired volume.  
Ringer volume  
Low |||||| High  
KBack dB SaveL  
L To turn the ringer off, press {V}  
repeatedly until “Off ?” is displayed.  
5 Press {Save}.  
Note:  
L When the ringer volume is set to off, the  
handset will display “Ringer off”, and  
will not ring for outside calls. The  
handset will ring at the low level for  
intercom calls.  
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Programmable Settings  
Handset interrupt tone  
Handset ringer tone  
You can change the ringer tone heard  
when an outside call is received. There are  
3 tones and 4 melodies. The default  
setting is “Tone 1”.  
This tone lets you know when you receive  
a call while you are on an intercom call  
(page 30).  
2” (default): The tone will sound 2 times.  
On”: The tone will sound for as long as the  
line rings.  
1 Press {MENU}.  
Off”: Turns this feature off.  
2 Scroll to “Ringer setting” by  
pressing {V} or {^}, then press {>}.  
1 Press {MENU}.  
2 Scroll to “Ringer setting” by  
Ringer setting  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Ringer tone” by pressing  
3 Scroll to “Interrupt tone” by  
{V} or {^}, then press {>}.  
pressing {V} or {^}, then press {>}.  
4 Press {V} or {^} repeatedly to select  
Ringer tone  
the desired setting.  
5 Press {Save}, then press {OFF}.  
4 Press {V} or {^} repeatedly to select  
the desired setting.  
Ringer tone  
1=Tone 1  
KBack dB SaveL  
L You can also select the ringer tone by  
pressing {1} to {7}.  
L If the ringer volume has been turned  
off, the handset will not ring.  
5 Press {Save}, then press {OFF}.  
Note:  
L If you select one of the melody ringer  
patterns, the ringer will continue to  
sound for several seconds if:  
– the caller hangs up before you answer  
the call.  
– another person answers the call using  
another phone connected on the  
same line.  
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Programmable Settings  
Call options  
Display options  
Auto talk  
Handset LCD contrast  
When this feature is turned on, you can  
answer a call by lifting the handset off the  
base unit or charger without pressing  
{C}. The default setting is OFF.  
You can adjust the handset display  
contrast. There are 6 levels. The default  
setting is level 3.  
1 Press {MENU}.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
pressing {V} or {^}, then press {>}.  
3 Scroll to “LCD contrast” by pressing  
3 Scroll to “Auto talk” by pressing {V}  
{V} or {^}, then press {>}.  
or {^}, then press {>}.  
4 Press {V} or {^} repeatedly to select  
4 Press {V} or {^} repeatedly to select  
the desired setting.  
On” or “Off”.  
5 Press {Save}, then press {OFF}.  
5 Press {Save}, then press {OFF}.  
Note:  
L If you subscribe to Caller ID service and  
want to view the caller’s information on  
the handset display after lifting up the  
handset to answer a call, turn off this  
feature.  
Voice enhancer  
You can turn the voice enhancer feature on  
or off. The default setting is OFF.  
1 Press {MENU}.  
2 Scroll to “Voice enhancer” by  
pressing {V} or {^}, then press {>}.  
3 Press {V} or {^} repeatedly to select  
On” or “Off”.  
4 Press {Save}, then press {OFF}.  
L When turned on, “J” will be  
displayed.  
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Programmable Settings  
3 Scroll to “Set tel line” by pressing  
{V} or {^}, then press {>}.  
Telephone settings  
4 Scroll to “Set line mode” by pressing  
{V} or {^}, then press {>}.  
Recall time  
The recall time depends on your telephone  
exchange or host PBX.  
You can select: “90ms” (milliseconds),  
100ms” (default), “110ms”, “250ms”,  
300ms”, “400ms”, “600ms”, or “700ms”.  
5 Press {V} or {^} repeatedly to select  
the desired setting.  
6 Press {Save}, then press {OFF}.  
Storing your area code  
1 Press {MENU}.  
We recommend storing your area code  
before using Caller ID (page 26). Calls  
from the same area will be recorded in the  
caller list without the area code. You do not  
have to remove it before calling back the  
caller or storing in the phonebook.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
3 Scroll to “Set tel line” by pressing  
{V} or {^}, then press {>}.  
4 Scroll to “Set recall time” by  
1 Press {MENU}.  
pressing {V} or {^}, then press {>}.  
2 Scroll to Initial setting” by  
5 Press {V} or {^} repeatedly to select  
pressing {V} or {^}, then press {>}.  
the desired setting.  
3 Scroll to “Set area code” by pressing  
6 Press {Save}, then press {OFF}.  
{V} or {^}, then press {>}.  
Note:  
4 Enter your area code (max. 8 digits).  
L You can access Telstra’s “EASY CALL”  
service by having the recall time set at  
100 ms, and then follow Telstra’s “EASY  
CALL” instructions to operate this  
service.  
L To correct a digit, press {<} or {>} to  
move the cursor, then press  
{CLEAR}. Enter the correct number.  
5 Press {Save}, then press {OFF}.  
L If the unit is connected via a PBX, certain  
PBX functions (call transferring, etc.)  
may not work correctly. Consult your  
PBX supplier for the correct setting.  
To erase your area code  
Press and hold {CLEAR} in step 4, press  
{Save}, then press {OFF}.  
Line mode  
The line mode is preset to “B” and  
generally should not be adjusted. If “Line  
in use” on the handset is not displayed  
properly, the line mode selection is  
incorrect. Set line mode to “A”.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
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Programmable Settings  
To turn dial lock off  
Other options  
1 Press {MENU}.  
Dial lock  
This feature prohibits making outside calls.  
2 Scroll to “Dial lock” by pressing {V}  
or {^}, then press {>}.  
The default setting is OFF.  
3 Enter the same password that was  
Important:  
entered when dial lock was turned on.  
L When dial lock is turned on, only  
phone numbers stored in the  
phonebook as emergency numbers  
(numbers stored with a # at the  
beginning of the name) can be dialled  
using the phonebook (page 22). We  
recommend storing emergency  
numbers in the phonebook before  
using this feature.  
4 Press {Save}.  
5 Press {Yes}.  
L Dial lock off” will be displayed.  
6 Press {OFF}.  
Note:  
L If you forget the password, consult your  
nearest Panasonic service centre.  
L When dial lock is turned on, you cannot  
store, edit, or erase items in the  
phonebook.  
Handset key tone  
You can select whether or not key tones  
are heard when keys are pressed.  
Includes confirmation tones and error  
tones. The default setting is ON.  
To turn dial lock on  
1 Press {MENU}.  
2 Scroll to “Dial lock” by pressing {V}  
1 Press {MENU}.  
or {^}, then press {>}.  
2 Scroll to “Initial setting” by  
3 Enter a 4-digit password.  
pressing {V} or {^}, then press {>}.  
L This password is required when  
turning dial lock off. We recommend  
writing the password down.  
3 Scroll to “Key tone” by pressing {V} or  
{^}, then press {>}.  
4 Press {Save}.  
4 Press {V} or {^} repeatedly to select  
On” or “Off”.  
5 Press {Yes}.  
5 Press {Save}, then press {OFF}.  
L Dial lock on” will be displayed.  
6 Press {OFF}.  
Re-registering the handset  
If “No link to base. Move closer  
to base, try again.” is displayed  
even when the handset is near the base  
unit, you may need to re-register the  
handset to the base unit.  
Note:  
L If dial lock is turned on, the handset  
displays “Dial lock”. While there are  
missed calls, “Dial lock” is not  
displayed.  
Important:  
L Make sure the base unit is not being  
used.  
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Programmable Settings  
L Have the handset and base unit near  
each other when re-registering the  
handset.  
Time adjustment (Caller ID  
subscribers only)  
L KX-TG5839AL only:  
Confirm the extension number of the  
handset which has lost the  
communication by placing the handset  
on the base unit or charger.  
If you re-register the handset using the  
other handset’s extension number [1]  
or [2], the other handset will not  
function.  
Using this feature, the unit’s date and time  
setting will be automatically adjusted when  
caller information is received. To turn this  
feature on, select “Caller ID[auto]”  
(default). To turn off, select “Manual”.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
1 Handset:  
3 Scroll to “Time adjustment” by  
Press {MENU}.  
pressing {V} or {^}, then press {>}.  
2 Scroll to “Initial setting” by  
4 Press {V} or {^} repeatedly to select  
pressing {V} or {^}, then press {>}.  
Manual” or “Caller ID[auto]”.  
3 Scroll to “Registration” by pressing  
5 Press {Save}, then press {OFF}.  
{V} or {^}, then press {>}.  
Note:  
4 KX-TG5838AL base unit:  
Press and hold {LOCATOR/  
INTERCOM} until the CHARGE  
indicator flashes.  
L To use this feature, set the date and time  
manually first (page 17).  
KX-TG5839AL base unit:  
Press and hold the locator/intercom  
button that corresponds to the handset  
you want to re-register ({LOCATOR/  
INTERCOM 1} or {LOCATOR/  
INTERCOM 2}) until the registering  
handset number (H1 or H2) is  
displayed.  
L After the CHARGE indicator starts  
flashing, the rest of the procedure  
must be completed within 1 minute.  
5 Handset:  
Press {OK}, then wait until the handset  
beeps.  
L Registration is complete.  
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Programmable Settings  
Programming via direct commands  
You can also programme most features using “direct commands”—special codes that take  
you directly to the feature you wish to programme and allow you to select the desired  
setting. There is no need to scroll through the unit’s menus.  
Details of each feature can be found on the corresponding pages.  
1 Press {MENU}.  
2 Enter the desired feature code (shown below).  
3 Enter the desired setting code (shown below).  
L This step may vary depending on the feature being programmed.  
4 Press {Save}.  
5 Press {OFF} to exit programming mode.  
Direct commands chart  
Feature  
Feature code  
Setting code  
Page  
Ringer volume  
{1} {1}  
{1}: Low {2}: Medium  
page 34  
{3}: High {0}: Off  
Ringer tone  
{1} {2}  
{1}{3}: Tone pattern 1–3  
page 35  
{4}{7}: Melody pattern 1–4  
Interrupt tone  
Message play  
Date and time  
Voice enhancer  
Dial lock  
{1} {3}  
{2}  
{1}: On {2}: 2 times {0}: Off  
page 35  
page 45  
page 17  
page 36  
page 38  
page 36  
page 38  
page 36  
page 37  
page 58  
page 37  
{4}  
Go to step 3 on page 17.  
{1}: On {0}: Off  
Go to step 3 on page 38.  
{1}{6}: Level 1–6  
{1}: On {0}: Off  
{1}: On {0}: Off  
Go to step 4 on page 37.  
{5}  
{6}  
LCD contrast  
Key tone  
{0} {1}  
{0} {2}  
{0} {3}  
{0} {4}  
{0} {5} {1}  
{0} {5} {2}  
Auto talk  
Set area code  
Set dial mode  
Set recall time  
{1}: 700 ms {2}: 600 ms  
{3}: 400 ms {4}: 300 ms  
{5}: 250 ms {6}: 110 ms  
{7}: 100 ms {8}: 90 ms  
Set line mode  
Ring count  
{0} {5} {3}  
{1}: A {2}: B  
page 37  
page 49  
{0} {6} {1}  
{2}{7}: 2–7 rings  
{0}: Toll saver  
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Programmable Settings  
Feature  
Feature code  
Setting code  
Page  
Recording time  
{0} {6} {2}  
{1}: 1 minute  
page 50  
{2}: 2 minutes  
{3}: 3 minutes  
{0}: Greeting only  
Remote code  
{0} {6} {3}  
Go to step 5 on page 48.  
page 48  
page 39  
Time adjustment  
{0} {9}  
{1}: Caller ID[auto]  
{0}: Manual  
Handset registration  
Message alert  
{0} {0}  
{0} {#}  
{#} {1}  
Go to step 4 on page 38.  
{1}: On {0}: Off  
page 38  
page 50  
page 24  
Copy phonebook  
Go to step 4 on page 24.  
*1  
(1 item)  
Copy phonebook  
(all items)  
{#} {2}  
page 25  
*1  
*1 KX-TG5839AL only  
Note:  
L If you make a mistake or enter the wrong code, press {OFF} then start again by  
pressing {MENU}.  
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Answering System Features  
Answering system  
Recording your greeting  
message  
The unit contains an answering system  
which can answer and record calls for you  
when you are unavailable to answer the  
phone.  
For details about memory capacity, see  
page 46.  
You can record your own greeting  
message (max. 2 minutes) that will be  
played when the answering system  
answers a call. If you do not record a  
greeting message, a pre-recorded  
greeting message will be used.  
Important:  
Sample greeting message: This is (your  
name). We are unable to answer the  
phone right now. Please leave a message  
after the beep. Thank you.”  
L Only 1 person can access the answering  
system (listen to messages, record a  
greeting message, etc.) at a time.  
L When callers leave messages, the unit  
records the day and time of each  
message. Make sure the date and time  
have been set (page 17).  
{GREETING REC}  
{GREETING CHECK}  
L You can select the caller’s recording  
time (page 50).  
{STOP}  
MIC  
1 Press {GREETING REC}.  
L The unit announces “To record  
greeting, press record again.”  
2 Within 10 seconds, press {GREETING  
REC} again.  
3 After the unit beeps, speak clearly  
about 20 cm away from the MIC.  
L The display will show the elapsed  
recording time.  
4 To stop recording, press {GREETING  
REC} or {STOP}.  
Note:  
L If the greeting message is less than 1  
second long, the unit beeps 6 times and  
announces, “Your greeting was not  
recorded. Record your greeting again.”  
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Answering System Features  
To play back the greeting message  
Press {GREETING CHECK}.  
Turning the answering  
system on/off  
Erasing your greeting message  
Press {GREETING CHECK}, and then  
press {ERASE} while your greeting  
message is playing.  
{<}, {>}  
L If you do not re-record your greeting  
message, the unit will use a pre-  
recorded greeting message.  
ANSWER ON  
indicator  
{ANSWER ON}  
Pre-recorded greeting message  
If you do not record a greeting message,  
one of 2 pre-recorded messages will be  
played when a call is received depending  
on the caller’s recording time (page 50).  
Press {ANSWER ON}.  
L When the answering system is turned  
on, the ANSWER ON indicator lights  
and the unit announces “Answer set”  
and the day and time.  
– When the recording time is set to  
1min”, “2min”, or “3min”:  
Hello, we are not available now. Please  
leave your name and phone number  
after the beep. We will return your call.”  
L When the answering system is turned  
off, the ANSWER ON indicator turns off  
and the unit announces “Answer off”.  
– When the recording time is set to  
Greeting only”:  
Hello, we are not available now. Please  
call again. Thank you for your call.”  
To play back the pre-recorded greeting,  
press {GREETING CHECK}.  
Screening your calls  
While a caller is leaving a message, you  
can listen to the call through the base unit’s  
speaker. To adjust the speaker volume,  
press {>} or {<} repeatedly.  
You can answer the call by pressing {C}  
or {s}.  
To turn off the call screening feature  
Turn the base unit’s speaker volume off by  
pressing {<} until “0” is displayed.  
Note:  
L If you adjust the speaker volume while  
listening to messages or talking on the  
intercom, the speaker volume for call  
screening will be turned on again.  
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Answering System Features  
Note:  
L The display shows the message number  
during playback.  
Listening to messages  
When new messages have been  
recorded:  
L During playback, the unit will announce  
the day and time that each message  
was recorded. (Voice time/day stamp)  
– The MESSAGE indicator on the base  
unit will flash.  
L At the end of the last message, the unit  
– The message indicator on the handset  
will flash slowly if the message alert  
feature is turned on (page 50).  
announces “End of final message”.  
To adjust the speaker volume  
9 levels (high to off) are available. Press  
{>} or {<} repeatedly while using the  
answering system.  
The base unit display will show the number  
of messages (old and new) recorded by  
the answering system.  
Example: The total number of recorded  
messages is 10.  
Repeating a message  
Press {<} while listening to the  
message.  
L If pressed within the first 5 seconds of a  
message, the previous message will be  
played.  
Listening to messages using  
the base unit  
Skipping a message  
Press {>} to play the next message.  
Pausing message playback  
{<}, {>}  
Press {STOP}.  
L To resume playback, press  
{ERASE}  
{MESSAGE}.  
L To stop playback completely, press  
MESSAGE  
indicator  
{STOP} again.  
{MESSAGE}  
Erasing a specific message  
Press {ERASE} while listening to the  
message you want to erase.  
{STOP}  
{<}, {>}  
Press {MESSAGE}.  
Erasing all messages  
L The unit will announce the number of  
new messages and will play back the  
new messages.  
1 Press {ERASE} while the base unit is  
not being used.  
L The unit will announce “To erase all  
messages, press ERASE again.”  
L When you have no new messages, the  
unit will announce “No new messages.  
All message playback”, and will play  
back all messages.  
2 Within 10 seconds, press {ERASE}  
again.  
L The unit will announce “No  
messages”.  
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Answering System Features  
Note:  
L At the end of the last message, the unit  
announces “End of final message”.  
L Caller information for the erased  
messages will remain in the caller list.  
Voice guidance  
If you do not press any buttons after the  
last message is played back, the unit’s  
voice guidance starts. Operate the  
answering system by following the  
guidance as necessary.  
Listening to messages using  
the handset  
The unit will announce “Press 4 to play  
back new messages. Press 5 to play back  
all messages.”  
L You can press buttons for other  
playback options (see below) even if the  
voice guidance has started.  
{MENU}  
{Select}  
L If you do not press any button within 10  
seconds after the voice guidance, the  
handset returns to standby mode.  
{OFF}  
Answering system commands  
You can also operate the answering  
system by pressing dial keys.  
To use the following commands, press  
{MENU}, then press {Select} at  
Message play”.  
When new messages have been  
recorded, “New message” is displayed.  
1 Press {MENU}.  
Key  
Command  
2 Press {Select} at “Message play”.  
{1} or {<} Repeat message (during  
L The unit will announce the number of  
new messages, and will play back the  
new messages.  
*1  
playback)  
{2} or {>} Skip message (during  
playback)  
L To switch to the receiver and to listen  
to the messages with privacy, press  
{C}. You can switch back to the  
speaker by pressing {s}.  
L When you have no new messages,  
the unit will announce “No new  
messages. All message playback”,  
and will play back all messages.  
{4}  
{5}  
{8}  
{9}  
{0}  
Play new messages  
Play all messages  
Turn answering system on  
*2  
Stop playback  
Turn answering system off  
{CLEAR} Erase this message (during  
or {*}{4} playback)  
L After the last message is played  
back, the unit’s voice guidance starts.  
Follow the guidance as necessary.  
{*}{5}  
Erase all messages  
*1 If pressed within the first 5 seconds of a  
message, the previous message will be  
played.  
3 Press {OFF} when finished.  
Note:  
*2 To resume operation, press a command  
key within 15 seconds, or the voice  
guidance will start.  
L Adjust the speaker or receiver volume  
using {V} or {^}.  
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Answering System Features  
Calling back (Caller ID subscribers  
only)  
Memory capacity  
If Caller ID information was received for  
the call, you can call the caller back while  
listening to a message.  
The total recording capacity (including  
your greeting message and caller  
messages) is about 15 minutes. A  
maximum of 64 messages (including a  
greeting message) can be recorded.  
Press {Call} during playback.  
Note:  
L If message memory becomes full:  
– “E” flashes on the base unit.  
– the ANSWER ON indicator flashes  
rapidly (if the answering system is  
turned on).  
L To edit the number before calling back,  
press {Edit} and edit the number (page  
28). Press {Call}, {C}, or {s}.  
– the unit announces “Memory full”  
when operating the answering  
system.  
To record additional messages, erase  
unnecessary messages.  
L If less than 3 minutes of recording time is  
available, the unit will announce the  
remaining recording time when  
operating the answering system.  
L Messages are retained even if a power  
failure occurs. All messages are saved  
until you erase them. (Flash memory  
message backup)  
L The total recording capacity may be  
reduced by the calling party’s  
background noise.  
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Answering System Features  
Voice guidance  
Remote operation  
During remote operation, the unit’s voice  
guidance will prompt you to press {1} to  
perform a specific operation, or press {2}  
to listen to more available operations.  
Operations are presented by voice  
guidance in the following order:  
Using a touch tone phone, you can call  
your phone number from outside and  
access the unit to listen to messages. The  
unit’s voice guidance will prompt you to  
press certain dial keys to perform different  
operations.  
– Play back all messages  
– Play back new messages  
– Record a message  
Important:  
L In order to operate the answering  
system remotely, you must first set a  
remote code (page 48). This code must  
be entered each time you operate the  
answering system remotely.  
– Erase all messages  
Note:  
L If you do not press any dial keys within  
10 seconds after a voice guidance  
prompt, the unit will announce, “Thank  
you for your call” then disconnect your  
call.  
Using the answering system  
remotely  
L If less than 3 minutes of recording time is  
available, the unit will announce the  
remaining recording time after the last  
message is played back.  
1 Dial your phone number from a touch  
tone phone.  
L If the ring count is set to “Toll  
saver” (page 49), the number of  
rings you hear will indicate whether or  
not you have new messages.  
L If the unit announces “Memory full”,  
erase unnecessary messages.  
Remote commands  
2 After the greeting message starts, enter  
You can press dial keys to access certain  
answering system functions without  
waiting for the voice guidance to prompt  
you.  
your remote code.  
L The unit will announce the number of  
new messages, and will play back the  
new messages.  
Key  
Remote command  
3 After 3 seconds, the voice guidance will  
start. Follow the voice guidance as  
necessary.  
{1}  
Repeat message (during  
*1  
playback)  
{2}  
Skip message (during  
playback)  
4 When finished, hang up.  
{4}  
{5}  
{9}  
{0}  
Play new messages  
Play all messages  
Note:  
L When you press a key, press firmly.  
L You can hang up at any time.  
L You can ignore the voice guidance and  
control the unit using remote  
commands.  
*2  
Stop  
Turn answering system off  
{*}{4} Erase this message (during  
playback)  
{*}{5} Erase all messages  
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Answering System Features  
*1 If pushed within the first 5 seconds of a  
message, the previous message will be  
played.  
*2 To resume operation, enter a remote  
command within 15 seconds, or the  
voice guidance will start.  
Answering system  
settings  
Remote code  
A remote code must be entered when  
operating the answering system remotely.  
This code prevents unauthorised parties  
from listening to your messages remotely.  
Store any 2-digit number (00–99). The  
default setting is “11”.  
Turning on the answering system  
remotely  
If the answering system is off, you can turn  
it on remotely.  
1 Dial your phone number.  
1 Press {MENU}.  
2 Let the phone ring 15 times.  
L The unit will answer your call with the  
2 Scroll to “Initial setting” by  
greeting message.  
pressing {V} or {^}, then press {>}.  
L You can hang up, or if you call from a  
touch tone phone, you can enter your  
remote code and begin remote  
operation (page 47).  
3 Scroll to “Set answering” by pressing  
{V} or {^}, then press {>}.  
4 Scroll to “Remote code” by pressing  
{V} or {^}, then press {>}.  
Skipping the greeting message to leave  
a message  
You can leave a message just as any  
outside caller can. Call your phone  
number, then press {*} to skip the  
greeting message and record your  
message after the beep.  
5 Select the desired remote code by  
entering a 2-digit number (00–99).  
6 Press {Save}, then press {OFF}.  
Note:  
L To confirm the remote code, repeat  
steps 1 to 4. Press {OFF} when finished.  
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Answering System Features  
This will allow the Voice Mail to receive  
any messages.  
Ring count  
You can change the number of times the  
phone rings before the unit answers calls.  
You can select “2”, “3”, “4” (default), “5”,  
6”, “7”, or “Toll saver”.  
Toll saver”: The unit answers on the  
2nd ring when new messages have been  
recorded, and on the 4th ring when there  
are no new messages. If you call your  
phone from outside to listen to new  
messages (page 47), you will know that  
there are no messages when the phone  
rings for the 3rd time. You can then hang  
up without being charged for the call.  
This unit does not have a visual indicator  
to indicate if there are new messages in  
your Voice Mail service. Your Service  
Provider may use a “Stutter” dial tone to  
indicate that you have Voice Mail left.  
L To use the unit’s answering machine  
rather than the Voice Mail service  
provided by your Service Provider,  
please consult your Service Provider to  
have it removed or deactivated  
permanently or temporarily.  
Alternatively you can leave this service  
connected and change the “Ring  
count” to a shorter duration on your unit  
so your unit’s answering machine can  
pick up the call prior to the Voice Mail  
provided by your Service Provider.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
Note:  
3 Scroll to “Set answering” by pressing  
{V} or {^}, then press {>}.  
L Provider Voice Mail can capture  
messages that can be missed while the  
customer is on the Internet.  
4 Scroll to “Ring count” by pressing {V}  
or {^}, then press {>}.  
5 Press {V} or {^} repeatedly to select  
the desired setting.  
L You can also select the ring count by  
pressing {0} (“Toll saver”), or {2}  
to {7}.  
6 Press {Save}, then press {OFF}.  
For Telstra Homeline service  
subscribers  
To receive Voice Mail and use answering  
system properly, please note the following:  
L “Voice Mail” is a service provided by  
your Service Provider. You will need to  
first subscribe or activate this service  
through your Service Provider. Consult  
your Service Provider on how to operate  
this service and how you will be notified  
that you have messages on your Voice  
Mail.  
To use this service you will be required  
to leave your answering machine off on  
your unit.  
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Answering System Features  
Caller’s recording time  
Message alert  
You can change the maximum message  
recording time allotted to each caller.  
1min”, “2min”, or “3min” (default): Caller  
messages are limited to 1 minute to 3  
minutes.  
You can select whether or not the  
message indicator on the handset will  
flash when new messages have been  
recorded (page 44). The default setting is  
OFF.  
Greeting only”: The unit plays the  
greeting message but does not record  
caller messages.  
1 Press {MENU}.  
2 Scroll to “Initial setting” by  
pressing {V} or {^}, then press {>}.  
1 Press {MENU}.  
3 Scroll to “Message alert” by pressing  
2 Scroll to “Initial setting” by  
{V} or {^}, then press {>}.  
pressing {V} or {^}, then press {>}.  
4 Press {V} or {^} repeatedly to select  
3 Scroll to “Set answering” by pressing  
On” or “Off”.  
{V} or {^}, then press {>}.  
5 Press {Save}, then press {OFF}.  
4 Scroll to “Recording time” by  
pressing {V} or {^}, then press {>}.  
Note:  
L The message indicator will not flash for  
new messages while the handset is in  
use.  
5 Press {V} or {^} repeatedly to select  
the desired setting.  
L You can also select the recording  
time by pressing {1} to {3}, or {0}  
(“Greeting only”).  
L While message alert is on, battery  
operating time will be shortened (page  
13).  
6 Press {Save}, then press {OFF}.  
Note:  
L If message memory becomes full, the  
unit will automatically switch to the  
Greeting only” mode.  
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Useful Information  
Belt clip  
Headset (optional)  
You can hang the handset on your belt or  
pocket using the included belt clip.  
Connecting an optional headset to the  
handset allows hands-free phone  
conversations. Please use only a  
Panasonic headset. See page 5 for  
compatible headset and ordering  
information.  
To attach the belt clip  
To connect an optional headset to the  
handset  
Headset jack  
To remove the belt clip  
While pressing the top of the clip (1), pull  
the right edge in the direction of the arrow  
(2).  
Note:  
L Only telecommunications compliance  
labelled headsets should be plugged  
into the headset jack on the handset.  
2
1
L To switch to the speakerphone, press  
{s}. To return to the headset, press  
{C}.  
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Useful Information  
Wall mounting  
Base unit  
The base unit can be mounted on a wall.  
1 Connect the AC adaptor.  
Fasten the AC adaptor cord.  
Hook  
To power  
outlet  
2 Tuck the telephone line cord inside the wall mounting adaptor (1).  
Connect the telephone line cord (2).  
1
2
3 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base  
unit.  
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Useful Information  
4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until  
it clicks into place.  
5 Drive the screws (not included) into the wall using the wall mount template (see below).  
Connect the telephone line cord. Mount the unit, then slide it down.  
L Raise the antennas.  
Screws (not included)  
83 mm  
To telephone plug  
connected to socket  
Wall mount template for the base unit  
83 mm  
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Useful Information  
To remove the wall mounting adaptor  
While pushing down the release levers (1), remove the adaptor (2).  
2
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Useful Information  
Charger (KX-TG5839AL only)  
The charger can be wall mounted, as shown below.  
1 Connect the AC adaptor.  
2 Drive the screws (not included) into the wall using the wall mount template (see below).  
3 Mount the charger (1).  
4 Slide it down (2) and to the right (3) until it is secure.  
25.4 mm  
1
2
3
Screws  
To power  
outlet  
Wall mount template for the charger  
25.4 mm  
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Useful Information  
Error messages  
If the unit detects a problem, one of the following messages will be displayed on the  
handset.  
Display message  
Cause & solution  
*1  
Busy  
L The called handset is in use.  
L The handset you tried to copy phonebook items to is in  
*1  
use.  
*1  
L The handset you are calling is too far from the base unit.  
Error!!  
L When you tried to register the handset, the handset and  
the base unit could not link for some reason, such as  
interference from electrical appliances. Move the handset  
and the base unit away from the electrical appliances and  
try again.  
L The other handset tried to send phonebook items to you  
but there was an error. Have the other handset user re-  
*1  
send the items to you (page 24).  
L The entered password was wrong in programming dial  
lock. Enter the correct password.  
---Incomplete---  
Phonebook full  
L When the phonebook item(s) was(were) sent to another  
handset, the handset’s phonebook memory was full and  
copying stopped. Press {OFF} to exit. Erase items from  
the other handset’s phonebook (page 23). When  
phonebook memory is available, you can copy all  
phonebook items (page 25) or individual items one by one  
*1  
(page 24).  
No link to base.  
Move closer to  
base, try again.  
L The handset has lost communication with the base unit.  
Move closer to the base unit, and try again.  
L Confirm that the base unit’s AC adaptor is plugged in.  
L Raise the base unit antennas.  
L The handset’s registration may have been cancelled. Re-  
register the handset (page 38).  
Phonebook full  
No items stored  
L There is no space to store new items in the phonebook.  
Erase unnecessary items (page 23).  
L Your phonebook or redial list is empty.  
Please lift up  
and try again.  
L A handset button was pressed while the handset was on  
the base unit or charger. Lift the handset and press the  
button again.  
System is busy.  
Please try again  
later.  
L The handset has lost communication with the base unit.  
Move closer to the base unit and try again.  
*1  
L More than one unit is in use. Try again later.  
L Another user is listening to messages. Try again later.  
Dial locked  
L Dial lock is turned on. To turn it off, see page 38.  
*1 KX-TG5839AL only  
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Useful Information  
Troubleshooting  
General use  
Problem  
Cause & solution  
The unit does not work.  
L Make sure that the battery is installed correctly (page  
11).  
L Check the connections (page 10).  
L Fully charge the battery (page 12).  
L Clean the charge contacts and charge again (page 12).  
L Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
L Re-install the battery (page 11) and fully charge it.  
The display shows “No  
link to base. Move  
closer to base, try  
again.” and an alarm  
tone sounds.  
L The handset is too far from the base unit. Move closer  
and try again.  
L Plug in the base unit’s AC adaptor.  
L Raise the base unit antennas.  
L If the above remedies do not solve the problem, the  
handset may have lost communication with the base  
unit. Register the handset again (page 38).  
I cannot hear a dial tone.  
L Confirm that the telephone line cord is connected (page  
10).  
L Disconnect the unit from the telephone line and connect  
a known working telephone. If the working telephone  
operates properly, contact our service personnel to  
have the unit repaired. If the working telephone does  
not operate properly, contact your telephone company.  
Programmable settings  
Problem  
Cause & solution  
I cannot programme  
items.  
L Programming is not possible while the handset and  
base unit are being used.  
L Do not pause for over 1 minute while programming.  
L Move closer to the base unit.  
L While another user is listening to messages or the  
answering system is answering a call, you cannot  
programme. Try again later.  
While programming, the  
handset starts to ring.  
L A call is being received. Answer the call and start again  
from the beginning after hanging up.  
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Useful Information  
Making/answering calls, Intercom  
Problem  
Cause & solution  
Static is heard, sound  
cuts in and out.  
L Move the handset and the base unit away from other  
electrical appliances.  
Interference from other  
electrical units.  
L Move closer to the base unit.  
L Raise the base unit antennas.  
L Turn on the clarity booster feature (page 21).  
L If your unit is connected to a telephone line with ADSL  
service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your ADSL provider for details.  
The handset does not  
ring.  
L The ringer volume is turned off. Adjust it (page 34).  
I cannot make a call.  
L If the base unit (including answering system) or the  
other handset is in use, you may not be able to make a  
call. Try again later.  
L While listening to messages using the handset, you  
cannot make a call. Exit by pressing {OFF}.  
L Dial lock is turned on. To turn it off, see page 38.  
L If the above remedies do not solve the problem, set the  
dialling mode. Press {MENU} {0} {5} {1} {Save}  
{OFF}.  
L The unit is not designed to be used with rotary (pulse  
dialling) services.  
I cannot redial by  
pressing {REDIAL}.  
L If the last number dialled was more than 48 digits long,  
the number will not be redialled correctly.  
L If you press {REDIAL} after you have started dialling,  
this button functions as the {PAUSE} button. To redial,  
do not dial any numbers before pressing {REDIAL}.  
L Dial lock is turned on. To turn it off, see page 38.  
I cannot have a  
conversation using the  
headset.  
L Make sure that an optional headset is connected  
properly (page 51).  
L If “SP-phone” is displayed on the handset, press {C}  
to switch to the headset.  
L Use only the Panasonic KX-TCA88AL headset.  
I cannot page the  
L The called handset is too far from the base unit.  
handset or base unit.  
L The called unit is in use. Try again later.  
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Useful Information  
Phonebook  
Problem  
Cause & solution  
I cannot store an item in  
the phonebook.  
L You cannot store an item in the phonebook while the  
handset is in talk, speakerphone or intercom mode, or  
while listening to messages.  
L Do not pause for over 1 minute while storing.  
L Dial lock is turned on. To turn it off, see page 38.  
While storing an item in  
the phonebook, the  
L A call is being received. Answer the call and start again  
from the beginning after hanging up.  
handset starts to ring.  
Copying stopped with an  
item displayed.  
L The destination handset may have lost communication  
with the base unit, or the destination handset user may  
have pressed {C} or {s}.  
The displayed phonebook item was not copied to the  
handset. Press {OFF}. Confirm that the destination  
handset is in standby mode (i.e., not in use) and try  
again.  
The display exits the  
phonebook while  
searching.  
L The handset automatically exits after 1 minute of  
inactivity.  
Caller ID  
Problem  
Cause & solution  
The handset does not  
display the caller’s phone  
number.  
L You have not subscribed to Caller ID service. Contact  
your telephone company to subscribe.  
L If your unit is connected to any additional telephone  
equipment such as Caller ID box or wireless telephone  
jack, disconnect the unit from the equipment and plug  
the unit directly into the wall jack.  
L If your unit is connected to a telephone line with ADSL  
service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your ADSL provider for details.  
L Other telephone equipment may be interfering with this  
unit. Disconnect the other equipment and try again.  
L The caller requested not to send caller information  
(page 26).  
L If a call is being transferred to you, the caller information  
will not be displayed.  
The display exits the  
L The handset automatically exits after 1 minute of  
caller list while searching.  
inactivity.  
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Useful Information  
Answering system  
Problem  
Cause & solution  
I cannot listen to  
messages from a remote  
location.  
L A touch tone phone is required for remote operation.  
L Press the remote code correctly and press each key  
firmly (page 47).  
L The answering system is off. Turn it on (page 48).  
The other party  
complains that they  
cannot leave a voice  
message.  
L The recording time is set to “Greeting only”. Select  
1min”, “2min”, or “3min” (page 50).  
L The memory is full. Erase unnecessary messages  
(page 44).  
E” flashes and the  
ANSWER ON indicator  
flashes rapidly. No new  
messages are recorded.  
L Message memory is full. Erase unnecessary messages  
(page 44).  
I cannot operate the  
answering system.  
L Someone is operating the answering system.  
L If someone is talking on a conference call, you cannot  
operate the answering system. Try again later.  
During message  
L A call is being received. Answer the call and start again  
playback, the unit rings  
and cancels playback.  
from the beginning after hanging up.  
The message indicator  
on the handset flashes  
slowly.  
L New messages have been recorded. Listen to the new  
messages (page 44) or turn the message alert off (page  
50).  
When you play back  
messages or turn on the  
answering system, the  
base unit and handset  
announce the day and  
time incorrectly.  
L Set the date and time again (page 17).  
Battery charge  
Problem  
Cause & solution  
Recharge battery” is  
displayed, 7 flashes  
or the handset beeps  
intermittently.  
L Fully charge the battery (page 12).  
Charge for 6h” and  
8 are displayed and  
the handset does not  
work.  
L The battery has been discharged. Fully charge the  
battery (page 12).  
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Useful Information  
Problem  
Cause & solution  
I charged the battery fully,  
but “Recharge  
battery” is still  
L Clean the charge contacts and charge again (page 12).  
L The battery may need to be replaced (page 13). If you  
install a new battery, fully charge it (page 12).  
displayed and/or 7  
continues to flash, or  
Charge for 6h” and  
8 are displayed.  
The CHARGE indicator  
does not go out after the  
battery has been  
charged.  
L This is normal.  
The handset display is  
blank.  
L Confirm that the battery is properly installed.  
L Fully charge the battery (page 12).  
Power failure  
Problem  
Cause & solution  
The unit will not function.  
L This product is not designed to make calls in the event  
of a power failure. We recommend connecting a  
standard telephone to the same telephone line in the  
event that emergency calls need to be made during a  
power failure (page 10).  
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Useful Information  
Instructions to customer  
Installation  
Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted  
Attachment” which has been authorised to be connected to your telephone service.  
Conditions relating to connection and operation of this Permitted Attachment are  
contained in Telecommunications General By-Law 220 (5).  
You are authorised to install this Permitted Attachment yourself by plugging it into the line  
socket of any regular telephone. You may connect it in place of your existing telephone or  
to any spare telephone socket installed in your premises.  
To disconnect your existing telephone you must first remove its plug from the line socket.  
You can then insert the plug of your Permitted Attachment into the socket and use your  
equipment.  
If the plug of your existing telephone cannot be readily removed, you will have to remove  
the screw securing it. To do this proceed as follows:  
1. Loosen screw “A” sufficiently to remove the socket cover. (See Fig. 1.)  
2. Remove screw “B” and withdraw the plug. (See Fig. 2.)  
3. Replace screw “B”. (See Fig. 3.) Ensure that it screws completely into the socket  
recess. (If the screw is too long, increase the hole depth or replace the screw with one  
5 mm shorter.)  
4. Replace socket cover and tighten screw “A”. (See Fig. 4.)  
SOCKET  
PLUG  
SCREW  
“B”  
SCREW “A”  
Fig. 2  
Fig. 1  
TELEPHONE CORD  
Connect to the PLUG  
(
)
as shown in Fig. 1.  
SCREW “A”  
SCREW “B”  
SOCKET  
Fig. 4  
Fig. 3  
62  
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Useful Information  
If you are satisfied with the operation of your telephone service after plugging in your  
Permitted Attachment, your installation is completed.  
You will be unable to connect this Permitted Attachment if your telephone service consists  
only of a wall phone or an old style telephone which is not connected by means of a  
modern plug and socket. In such cases a new socket will need to be installed.  
Should the Permitted Attachment not operate when plugged into a socket, it is either faulty  
or unsuitable for operation with your telephone service. It should be returned to the store  
where purchased or an Authorised Service Centre.  
Service difficulties  
If at any time a fault occurs on your telephone service, carry out the following checks  
before you call for service:  
L Disconnect the Permitted Attachment and try using the service with the normal  
telephone.  
L If the telephone service then operates satisfactorily, the fault is in your Permitted  
Attachment. Leave the Permitted Attachment disconnected and report the fault to its  
supplier or agent to arrange for repair.  
L If when using the telephone the service is still faulty, report the fault to “Service  
Difficulties and Faults” for attention.  
You are required to keep this Permitted Attachment in good working order while it is  
connected to your telephone service. Its construction or internal circuit must not be  
modified in any way without permission.  
WARNING:  
This cordless telephone system does not incorporate provision for secrecy of  
conversations. Appropriately tuned radio equipment and other cordless telephone  
systems in close proximity may be used by a third party to monitor and possibly interrupt  
conversations in progress when this system is on radio operation.  
63  
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Useful Information  
Charger (KX-TG5839AL only)  
Technical information  
Operating environment:  
5 °C – 40 °C  
Base unit  
Dimensions:  
Approx. height 71 mm x width 89 mm x  
depth 105 mm  
Operating environment:  
5 °C – 40 °C  
Frequency:  
5.76 GHz – 5.84 GHz  
Mass (Weight):  
Approx. 130 g  
Dimensions:  
Approx. height 75 mm x width 185 mm x  
depth 119 mm  
Power consumption:  
Standby: Approx. 1.5 W  
Maximum: Approx. 3.5 W  
Mass (Weight):  
Approx. 395 g  
Power supply:  
AC adaptor (230–240 V AC, 50/60 Hz)  
Power consumption:  
Standby: Approx. 2.4 W  
Maximum: Approx. 5.5 W  
Note:  
L Design and specifications are subject to  
change without notice.  
Power supply:  
AC adaptor (230–240 V AC, 50/60 Hz)  
L The illustrations in these instructions  
may vary slightly from the actual  
product.  
Handset  
Operating environment:  
5 °C – 40 °C  
Frequency:  
5.76 GHz – 5.84 GHz  
Dimensions:  
Approx. height 178 mm x width 53 mm x  
depth 37 mm  
Mass (Weight):  
Approx. 190 g  
Power supply:  
Ni-MH battery (3.6 V, 830 mAh)  
Security codes:  
1,000,000  
64  
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Index  
G Greeting message: 42  
H Handset locator: 30, 31  
Headset, optional: 51  
Hold: 20  
Index  
A Accessories: 5  
Answering calls: 19  
Answering system: 42  
Area code: 37  
I
Installation  
AC adaptor: 10  
Base unit: 10  
Charger: 10  
Auto talk: 19, 36  
B Backlit display: 16  
Backlit handset keypad: 16  
Base unit location: 8  
Battery  
Telephone line cord: 10  
Intercom  
Call: 30  
Paging: 30  
Charge: 12  
Interrupt tone: 35  
Installation: 11  
K Key tone: 38  
Performance: 13  
Replacement: 13  
Strength: 12  
L
LCD contrast: 36  
Light-up ID: 27  
Line mode: 37  
Listening to messages  
Base unit: 44  
Handset: 45  
Touch tone phone: 47  
Belt clip: 51  
C Caller ID service: 26  
Caller list  
Calling back: 27  
Editing: 28  
Erasing: 29  
Storing: 28  
Viewing: 27  
Call screening: 43  
Call share: 21  
Call waiting Caller ID: 26  
Call waiting tone: 26  
Chain dial: 24  
Clarity booster: 21  
Conf (Conference): 32  
Conference calls: 32  
Controls: 14  
M Making calls: 18  
Memory capacity: 46  
Message alert: 50  
Microphone  
Base unit: 30, 42  
Handset: 18  
Mute: 20  
N Navigator key: 15  
Noise: 8  
P
Pause: 21  
Phonebook  
Adding: 22  
Calling: 23  
Copying: 24, 25  
Editing: 23  
Erasing: 23  
Names: 22  
Power failure: 10, 17, 61  
Copy phonebook: 24, 25  
D Date and time: 17  
Dial lock: 38  
Display  
Base unit: 16  
Handset: 16  
R Recall button: 21  
Recall time: 37  
E
F
Emergency numbers: 22  
Erasing all messages: 44, 45, 47  
Erasing a message: 44, 45, 47  
Error messages: 56  
Recording time: 50  
Redial: 18  
Redial list: 19  
Registration: 38  
Remote code: 48  
Remote operation: 47  
Extension number: 31  
Function menu  
Direct commands: 40  
Table: 33  
65  
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Index  
Ring count: 49  
Ringer  
Tone: 35  
Volume: 34  
Ringer ID: 26  
Ringer off: 19, 34  
S
T
Safety instructions: 6  
Soft keys: 16  
SP-phone: 18  
Technical information: 64  
Time adjustment: 39  
Toll saver: 49  
Transferring a call: 32  
Troubleshooting  
Answering system: 60  
Battery charge: 60  
Caller ID: 59  
General use: 57  
Making/answering calls, Intercom:  
58  
Phonebook: 59  
Power failure: 61  
Programmable settings: 57  
V
VE (voice enhancer): 20  
Voice enhancer: 20, 36  
Voice guidance: 45, 47  
Volume control  
Base unit: 44  
Handset receiver: 18  
Handset speaker: 18  
W Wall mounting  
Base unit: 52  
Charger: 55  
66  
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N52  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and may be  
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited  
without the written consent of Panasonic Communications Co., Ltd.  
© 2005 Panasonic Communications Co., Ltd. All Rights Reserved.  
Sales Department:  
Panasonic Australia Pty. Limited  
Austlink Corporate Park, 1 Garigal Road, Belrose NSW 2085, Australia  
Manufacturer:  
Panasonic Communications Co., Ltd.  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  
PQQX14657ZA DM0305PN0  
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