Palm PDAs Smartphones 405 5566A US User Manual

Connect and charge  
Set up  
Start Here  
1
2
a. Plug the power adapter into your Zire 31 handheld and into an outlet.  
Do not connect the HotSync cable to your handheld until instructed to  
do so.  
a. (Optional) Unplug the power adapter from your handheld.  
b. Press the power button.  
Here’s what you’ll do with  
this guide:  
Charge and set up your handheld.  
Install Palm® Desktop software and  
software for photos, music, and more.  
Important! Already use a  
Palm OS® handheld?  
Before going on to step 1, synchronize  
your current handheld with your  
computer so that the information  
is up-to-date.  
c. Remove the stylus.  
b. Charge for four hours. Make sure to fully charge your handheld before  
Stylus  
going on to the next step.  
d. Follow the instructions onscreen.  
Synchronize your handheld with  
your computer.  
For more information on upgrading, go  
Power button  
USB HotSync® cable  
Power adapter  
palmOneZire31 handheld  
Software installation CD  
Problems? See Troubleshooting below.  
Install software and connect handheld to computer  
Learn More  
3
Learn the basics  
When instructed during installation, connect your handheld to your computer.  
To install Palm Desktop software and software for other features like  
photos and music, insert the CD into your computer’s CD drive.  
Start with a tour. If you haven’t done it already, take the Quick Tour  
a. Plug the HotSync cable into a USB port on your computer.  
on your handheld, and practice Graffiti® 2 writing.  
Mac:  
Windows:  
b. Plug this cable into your handheld.  
Take the interactive tutorial on the CD. Learn how to create an  
appointment, set up your handheld’s multimedia features,  
synchronize your info, and much more.  
Double-click the CD icon, and  
then double-click the Palm  
Desktop Installer icon.  
Follow the installation instructions  
that appear on your computer  
screen.  
Get more detail  
Get more with Getting Started. This guide gives you step-by-step  
info, tips, and links to more info on the web. Open Palm Desktop  
software on your computer. Then click the Help menu and select  
Getting Started.  
USB  
Take Getting Started with you. Go to the Additional Software  
section on the CD and follow instructions to transfer this guide to  
your handheld.  
Master your handheld  
Explore the User Guide. This guide has everything from Getting Started,  
and more: all the steps, all the details, all the tips. Follow the links in  
Getting Started on your computer to the User Guide on the web. Or go  
Already use a Palm OS handheld?  
Want to synchronize with Microsoft  
Outlook? Select “Change your  
synchronization method” at the end  
of the installation process on the CD.  
Expand your know-how  
Visit My Handheld on the palmOne web site. For great tips, software,  
Find answers to questions. If you can’t solve your problem with Getting  
Done  
Problems? See Troubleshooting below.  
Troubleshooting  
Synchronization does not begin  
Be sure the HotSync cable is connected to your handheld and to a working USB port on  
your computer. Follow these steps to check both your computer and your handheld:  
Your handheld does not turn on, or does not respond when you tap it  
1. Try turning it on by pressing the Calendar or Contacts application button.  
Check your handheld:  
Make sure your handheld is on, and then try the following:  
1. Tap Home  
, and then tap HotSync in the application list.  
2. In the HotSync application, make sure of the following:  
– Local is highlighted. If it isn’t highlighted, tap Local.  
Check your computer:  
Windows:  
1. Make sure the HotSync icon appears in the group of icons in the lower-right part of  
your screen.  
2. Perform a soft reset: Use the tip of an unfolded paper clip (or similar object  
without a sharp tip) to gently press the reset button inside the hole on the back  
of the handheld.  
3. Make sure the power adapter is firmly connected to the handheld and to a working  
electric outlet. Charge for another four full hours.  
HotSync icon  
Note: There is no light that indicates charging.  
– The phrase Cradle/Cable appears. If not,  
tap whatever word is there, and then tap  
Local  
If not:  
Cradle/Cable in the pick list.  
Palm Desktop Installer does not start when you put the CD into the drive  
Windows:  
1. Click the Start button and select Run.  
2. Click Browse to locate the drive with the Palm Desktop software CD.  
3. Double-click autorun.exe on the CD.  
Mac:  
HotSync icon  
a. Click the Start button and select Programs.  
b. Select Palm Desktop, and then select HotSync Manager.  
2. Check the connection type:  
Cradle/Cable  
a. Disconnect and then reconnect the HotSync cable.  
3. To start synchronization, tap the HotSync icon in the middle of the screen.  
b. Make sure there is a checkmark next to Local USB.  
If not, click Local USB.  
1. Double-click the CD icon on the Mac desktop.  
2. Double-click the Palm Desktop Installer icon.  
Mac:  
Already use a Palm OS handheld?  
1. Make sure the HotSync Manager is enabled:  
a. Double-click the HotSync Manager icon in the palmOne folder.  
b. In the HotSync Controls tab, click Enabled.  
2. Make sure the USB connection is working:  
a. Disconnect and then reconnect the HotSync cable.  
b. Restart your computer.  
Did you load any third-party applications on your previous Palm OS handheld?  
You’ll have to update them if they are not compatible with your new handheld.  
If any of the following symptoms occur on your new handheld after you  
synchronize, remove these applications and contact the vendor for updated  
versions: handheld freezes or resets when you open an application; slow  
performance; unusual screen display; difficulties using handheld features;  
uneven sound quality.  
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IR (infrared)  
port  
Stylus  
Expansion  
card slot  
31  
Headphone  
jack  
palmOne, Inc.  
400 N. McCarthy Blvd.  
Milpitas, CA 95035  
Power  
HotSync® application  
When handheld is  
on, tap here to  
connector  
Copyright  
© 2003 palmOne, Inc. All rights reserved.  
palmOne, the palmOne logo, Zire, the Zire logo, and “Z” (Stylized) are among the trademarks or registered trademarks owned by or  
exclusively licensed to palmOne, Inc. or its subsidiaries. Palm OS, the Palm logo, Graffiti, HotSync, Palm, the Palm Powered logo, and the  
HotSync logo are trademarks owned by or licensed to PalmSource, Inc. All other brand and product names are or may be trademarks of,  
and are used to identify products or services of their respective owners.  
synchronize  
Mini-USB  
connector  
Find  
Disclaimer and Limitation of Liability  
palmOne, Inc. assumes no responsibility for any damage or loss resulting from the use of this guide.  
palmOne, Inc. assumes no responsibility for any loss or claims by third parties which may arise through use of this software. palmOne,  
Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs.  
Be sure to make backup copies of all important data on other media to protect against data loss.  
Home  
Contacts  
Tap to go to  
Press to turn on  
handheld and  
open Contacts  
IMPORTANT  
Home screen  
Please read the End User Software License Agreement with this product before using the accompanying software program(s).  
Using any part of the software indicates that you accept the terms of the End User Software License Agreement.  
Software Download Available  
Palm® Desktop software is available on CD. Check www.palmOne.com for updates and new versions of the software.  
5-way navigator  
Menu  
Agency Compliance Information  
Product regulatory and compliance information can be found in the User Guide at www.palmOne.com/zire31-userguide.  
Calendar  
Power button  
Press to turn  
handheld on/off  
Press to turn on  
handheld and  
open Calendar  
PN: 405-5566A-US  
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