Oricom Telephone TP29 User Manual

TP29 Caller ID Speakerphone  
Keep this user guide for future reference  
Always retain your proof of purchase in case of warranty service  
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-Operation-  
1 General Information  
Warnings  
The telephone is designed for indoor use only. Do not install the telephone in areas where  
there is the risk of an explosion, excessive exposure to smoke, dust, vibrations, chemicals,  
moisture and heat.  
Do not install in damp locations such as a bathroom or laundry, do not expose the unit to  
direct sunlight.  
Do not use your telephone during an electrical thunderstorm as it is possible to get an  
electric shock. Refer to information contained in Telstra White pages directory.  
The earpiece of the handset may attract small metal objects such as staples and pins.  
Care should be taken when placing the handset near these items.  
Quick connection information  
Before installing or changing the battery, make sure that the telephone is not  
connected to the telephone network.  
First install the battery supplied, connect the curly cord to the phone and the  
handset. Connect the line cord to the bottom of the phone and then to the wall  
socket using the plug supplied. Lift the handset and check for dial tone.  
LOCATION  
Do not position the unit in the immediate vicinity of other electronic equipment  
such as microwave or hi-fi units as this can lead to mutual interference. The  
location has a deciding influence on the trouble-free operation of the telephone.  
Stand the telephone on a flat, non-slip surface. The telephone feet do not  
normally leave any marks on the surface. However, on account of the multitude  
of varnishes and surface finishes used, surface marks caused by the feet of the  
unit cannot be ruled out. Do not use the unit in areas where there is the risk of an  
explosion. Excessive exposure to smoke, dust, vibrations, chemicals, moisture,  
heat or the direct rays of the sun must be avoided.  
DISPOSAL  
If the useful life of the complete equipment has expired, please dispose of these  
carefully in accordance with the statutory requirements and in a manner friendly  
to the environment.  
Temperature and ambient conditions  
The telephone is designed for indoor use (temperature range of -10 °C to 50 °C).  
Do not install the telephone in areas where there is the risk of an explosion,  
excessive exposure to smoke, dust, vibrations, chemicals, moisture, and heat. The  
unit must not be installed in damp locations such as a bathroom or laundry, do  
not expose the unit to direct sunlight.  
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-Operation-  
Cleaning and care  
The surface of the case can be cleaned with a dry, soft, lint-free cloth. Never use  
cleaning agents, particularly aggressive solvents. Apart from occasional cleaning  
of the case, no other care is necessary. The rubber feet of the base station are not  
resistant to all cleaning agents. The telephone feet do not normally leave any  
marks on the surface. However, on account of the multitude of varnishes and  
surface finishes used, surface marks caused by the feet of the unit cannot be  
ruled out. The manufacturer can therefore not be held responsible for possible  
damage to furniture or the like.  
NOTES FOR OPERATION IN NEW ZEALAND  
Only that Telecom has accepted that the item complies with the minimum  
conditions for connection to its network. It indicates no endorsement of the  
product by Telecom, nor does it provide any sort of warranty. Above all, it  
provides no assurance that any item will work correctly in all respects with  
another item of Telepermitted equipment of a different make or model, nor does it  
imply that any product is compatible with all of Telecom’s network services. This  
device may be subject to ringing or bell tinkle when certain other devices are  
connected to the same line. If this occurs, the problem should not be referred to  
the Telecom Faults service.  
This equipment shall not be set to make automatic calls to the Telecom “111”  
Emergency Service. This equipment may not provide for the effective hand-over  
of a call to another device connected to the same line.  
REN (RN for New Zealand)  
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to  
connect more than 1 telephone to your telephone line. A standard telephone line  
has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3(5) devices  
with a REN of 1 (RN of 1) with no degradation to the product’s performance.  
Exceeding this limit may cause the volume of the ringer in any phone to decrease  
or not ring at all.  
Caller ID  
Customers using non Telecom toll services should not use the dial back feature for  
local calls as this will incur a charge only the 7 digit number should be dialled.  
Some of the CID services listed may not be available in New Zealand.  
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-Operation-  
2 Operating Functions  
1
2
3
4
5
6
7
8
9
One touch buttons A1, A2 to A10  
Memory button  
Dial/Menu button  
Book button  
Clear button  
d button  
c button  
Message indicator  
Redial/Pause button  
10 Store button  
11 Recall button  
12 Mute button with indicator  
13 Handsfree button with indicator  
14 Volume adjustment  
15 Hanger for handset  
16 Connection for Headset cable  
17 Speaker/Headset selection switch  
Lower surface of the telephone  
Ringer adjustment switch  
PBX message waiting selection switch  
Slots for desk support  
Connection for handset curly cord  
Connection for telephone cable connection  
Battery compartment  
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-Operation-  
3 Installation  
3.1 Safety information  
NOTE! Before installation, it is essential that you read the general information at  
the beginning of this user guide.  
3.2 Check contents of pack  
The following items are supplied in this pack:  
One telephone base  
One handset  
One telephone line cord  
One modular adaptor plug (Aus only)  
One desk support  
One curly cord  
This user guide  
Three AAA batteries  
One warranty card  
3.3 Installing the batteries  
Install the 3 AAA batteries (supplied) before connecting your telephone to the  
telephone network. The battery is required for the display, handsfree and other  
functions of the telephone.  
1. Make sure that the telephone is not connected to the telephone network.  
2. Locate the battery compartment on the underside of your telephone.  
3. Open the battery compartment with a pen tip or a pointed object.  
4. Insert the battery, ensuring that the polarity is correct.  
5. Close the battery compartment.  
The LCD display may not display until you are connected to a telephone line and  
pick up the receiver. This is for protecting the telephone memory while replacing  
battery. See section 3.5 for procedure of connecting the phone line.  
The battery should be changed when the  
icon is displayed on the LCD. If  
the battery becomes completely discharged, you could lose the stored numbers.  
Do not use rechargeable batteries, as these could possibly lead to a short circuit.  
When replacing the batteries use only AAA 1.5V alkaline batteries.  
WARNING  
Do not throw batteries into fire or immerse in water. Do not dispose of  
old or faulty batteries with the normal household waste.  
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-Operation-  
3.4  
Connecting the telephone handset  
After unpacking your telephone, you must first connect the telephone handset to  
the base unit. First take the short end of the curly cord and plug it into the socket  
on the handset. Turn the telephone base over and plug the long end into the  
socket marked with a handset  
cable through the cable channel.  
symbol located on the right hand side. Feed the  
3.5 Connecting to the phone line  
Connect the telephone cable supplied to the telephone wall socket and to the  
socket marked with a  
symbol on the base of the phone. Then feed the cable  
out of the telephone housing either upwards or downwards through the cable  
guide. Clip the cable firmly in the cable channel.  
3.6  
Connecting a headset (not supplied)  
Make sure that your headset is fitted with a RJ type connector before connecting  
to the unit. The RJ type connector is the same as the telephone handset curly  
cord. To install a headset, please turn the right side of the telephone base up and  
plug the headset cord into the headset jack marked with a symbol. After the  
headset jack is connected, move the Speaker/Headset selection switch, which is  
adjacent to the headset jack, to Headset position. Return the unit to the upright  
position, replace the handset and press the Handsfree button  
to see whether  
the headset is working. If headset does not work properly, try the next headset  
position of the Speaker/Headset selection switch. Please note that once you  
select headset operation the Handsfree button  
only. The speakerphone operation is disabled.  
will work for the headset  
To disconnect the headset, check the Speaker/Headset selection switch to the  
speaker position. The Handsfree button  
The headset operation is then disabled.  
will work for the speakerphone only.  
3.7 Recall button  
You can use the Recall button on your telephone when using your network  
operator’s services such as call waiting etc. A subscription may apply for these  
services, contact your network operator for more information. If this is not  
working correctly check the country option of the phone menu and select Australia  
or New Zealand option. For Australia it should be set to 100ms and for New  
Zealand is 600ms.  
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-Operation-  
3.8  
Fitting the desk support  
If you intend to use your telephone on a desk, then the desk support supplied  
must be fitted. To do this, turn the telephone over. Now insert the two upper  
hooks into the openings provided and push the desk support firmly home.  
If you ever need to remove the support, press gently on the middle clips on the  
upper edge and then pull the desk support off.  
In the handset rest there is a small hanging device, which is used when the  
telephone is wall mounted. This hanging device is not required when the  
telephone is used on a desk, as it impedes lifting of the handset. Using a small  
screwdriver, turn this hanging device until the screw is completely flush and its  
upper end does not protrude at all.  
3.9 Wall mounting  
Your telephone is also suitable for wall mounting. Use two screws for fixing. Drill  
two holes horizontally side by side, 70mm apart, and leave the screws  
protruding from the wall by 5mm. Now place the telephone over the screws and  
push it slightly downwards.  
There is a small hanging device in the handset rest to prevent the handset from  
falling when it is placed on the rest with the telephone mounted on the wall.  
Using a small screwdriver, turn this hanging device until a small hook appears  
at the upper end.  
If you are using the telephone fitted to the wall, you can hang the handset on  
the telephone without hanging up. You will find a small hook for this purpose at  
the upper end of the handset rest.  
3.10 Adjusting display contrast  
To adjust the display to suit the local lighting conditions, please proceed as  
follows:  
1. Press the DIAL/MENU button for 3 seconds. The display shows  
“OPTIONS cd”.  
2. Press the c buttons until the display shows “LCD CONTRAST”.  
3. Press the DIAL/MENU button to enter setup mode.  
4. Now select the desired contrast between 0 to 7 using the d and c  
buttons.  
5. Confirm with DIAL/MENU button.  
6. Press RECALL button to exit menu.  
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-Operation-  
3.11 Setting the time/date  
If you want to reset the time or change a time already entered, proceed as  
follows:  
1. Press the DIAL/MENU button for 3 seconds. The display shows  
“OPTIONS cd”.  
2. Press the c buttons until the display shows “TIME/DATE”.  
3. Press the DIAL/MENU button. The hour display will flash.  
4. Press the d and c button until the correct number of hour appears in the  
display.  
5. Press the DIAL/ MENU button. The minutes display will flash.  
6. Press the d and c button until the correct number of minute appears in  
the display.  
7. Press the DIAL/ MENU button. The month display will flash.  
8. Press the d and c button until the correct number of month appears in  
the display.  
9.  
10. Press the DIAL/ MENU button. The date display will flash.  
11. Press the d and c button until the correct number of date appears in the  
display.  
12. Press the DIAL/ MENU button. The setting is completed  
13. Press the RECALL button to exit.  
Note: If you have subscribed to your service providers Caller ID service. The  
time and date is updated using the caller ID information from your service  
provider.  
3.12 Call Duration Display  
The call duration is shown in the display in minutes and seconds during a call.  
The indication starts after the number has been dialled. The call duration is  
displayed for a few seconds after the call has ended.  
3.13 Adjustable Ringer Volume  
You can use the  
(loud) or (soft) to adapt the ringer volume to your requirements. Should  
you not want to be disturbed, select (off).  
slide switch underneath the telephone to select the settings  
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-Operation-  
3.14 Last Number Redial  
If a connection that you have dialled is engaged or you were unable to get  
through, simply replace the receiver. The last number dialled will be saved in  
the telephone automatically. To use the redial facility, proceed as follows:  
1. Lift the receiver or press the handsfree button  
.
2. Press the REDIAL/PAUSE button the saved redial number will now be  
dialled  
3.15 Auto Redial  
If a connection that you have dialled is engaged or you were unable to get  
through to anybody, simple press the DIAL/MENU button when you are on  
the handsfree or headset mode. The last number dialled will be saved in the  
telephone automatically. To use the auto redial facility, proceed as follows:  
1. Press the handsfree button  
.
2. Dial the required telephone number or press the DIAL/MENU button to  
dial the saved last number.  
3. If the number cannot get through, press the DIAL/MENU button. The  
phone will automatically try the number continuously until the call is get  
through or the number is tried ten times.  
4. When the call is getting through, the phone will play several beep sound.  
After the beep sound, you can talk on the phone.  
4
Operation  
4.1 Making a call using the receiver, handsfree and  
headset feature  
A: Making a call using the receiver  
1.  
2.  
Lift the receiver and wait until you hear a dialling tone.  
Now dial the required telephone number. The display shows the number  
dialled. If the number dialled is longer than 32 digits, only the last 32 digits  
will be saved in the redial memory.  
3.  
4.  
If the receiver volume is too quiet or too loud, you can change this to suit  
your requirements. Adjusted the volume with the + and - buttons.  
To end the call, replace the receiver.  
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-Operation-  
B: Making a call using the handsfree facility  
1.  
Press the handsfree button  
. The LED above the button will come on  
and you will hear the dial tone from the speaker.  
2.  
Now dial the required telephone number. The display shows the number  
dialled. If the number dialled is longer than 32 digits, only the last 32  
digits will be saved in the redial memory.  
3.  
When the other party accepts the call, his voice will be heard over the  
speaker. When using the handsfree facility always speak loudly and clearly  
towards the telephone.  
4.  
5.  
Adjust the speaker volume with the + and - buttons.  
To end the call, press the handsfree button  
.
Tip! If you want to change during a call from the receiver to the handsfree press  
the button and replace the receiver.  
C: Making a call using the headset facility  
The headset works only when a (optional) headset is installed. To see how to  
install for a headset please see section 3.6.  
1.  
Press the handsfree button  
. The LED above the button will come on  
and you will hear the dial tone from the headset.  
2.  
Now dial the required telephone number. The display shows the number  
dialled. If the number dialled is longer than 32 digits, only the last 32  
digits will be saved in the redial memory.  
3.  
When the other party accepts the call, his voice will be heard over the  
headset. When using the headset facility always speak clearly towards the  
microphone of the headset.  
4.  
5.  
Adjust the headset volume with the + and - buttons.  
To end the call, press the handsfree button  
.
Tip! If you want to change during a call from the receiver to the headset press  
the button and replace the receiver.  
D: Dialling a phone number while the phone is on-hook  
1.  
2.  
Press the required telephone number when the phone is on-hook. The  
display shows the number dialled. If the number dialled is longer than this,  
only the last 32 digits will be displayed.  
To dial the entered number, simply pick up the receiver or press the  
handsfree button  
.
Tip! If you enter the wrong number, you can use the CLEAR button to edit the  
number.  
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-Operation-  
E: Receiving Calls  
Calls can be accepted either by using the receiver or by using the handsfree  
facility. Lift the receiver or use the handsfree facility by pressing the handsfree  
button.  
To end the call, replace the receiver or press the handsfree button  
.
F: Muting the microphone  
When on a call you can talk to someone in the same room without the caller  
hearing you.  
1. To mute the microphone, press the MUTE button once while a call is being  
made. The indicator light in the button will be turn on.  
2. To switch the microphone on again, press the MUTE button once more.  
The indicator light will go out and you will be able to continue your call as  
normal.  
5
Storing telephone numbers  
You can store 119 numbers in your telephone. Ten numbers can be stored under  
the one touch memory buttons A1, A2 to A10. Ten additional numbers under  
the speed dial buttons. The numbers 0 to 9 on the keypad are used as speed dial  
buttons. The last 99 numbers can be stored under the phonebook memory which  
is accessed by the BOOK button. The phonebook memory is organized in  
alphabetical order. The name in the phonebook will be display when the caller’s  
number matches the telephone number in the phonebook.  
5.1 Saving a number under a one touch dial button  
1. Press the Store button. The display shows “ENTER NUMBER”.  
2. Enter the required telephone number with a maximum of 22 digits  
using the number pad.  
Note: If you enter the wrong number, you can use the CLEAR button to  
edit the number.  
3. Now press one of the ten one touch dial button A1, A2 to A10.  
5.2 Saving numbers under the speed dial buttons  
1. Press the Store button. The display shows “ENTER NUMBER”.  
2. Enter the required telephone number with a maximum of 22 digits using the  
number pad.  
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-Operation-  
Note: If you enter the wrong number, you can use the CLEAR button to edit  
the number.  
3. Now select a speed dial storage location by pressing MEMORY button and a  
number between 0 and 9 on the number pad.  
Tip!  
To erase a stored number simply store a new number in the storage location that  
you want to erase. The storage locations can be written on the index card for  
quick reference. Remove the protective transparent cover using a ballpoint pen or  
a small pin.  
5.3 Saving numbers in the phonebook  
1. Press the BOOK button. The display shows “SEARCH ADD” with “SEARCH”  
flashing.  
2. Press the c buttons until the “ADD” is flashing.  
3. Press the BOOK button again to confirm.  
4. Enter the name characters (maximum 15 chars) using the number buttons.  
5. Press the BOOK button to advance to telephone number.  
6. Enter the telephone number (maximum 15 digits) using the number buttons.  
7. Press the BOOK button to store the number in phonebook.  
8. If you want to enter the next telephone number, press the RECALL button  
back to step 2.  
Tip!  
If you enter the wrong number, you can use the CLEAR, d and c buttons to  
edit the number.  
5.4 Making a call using the one touch dial buttons  
1. Lift the receiver or press the handsfree button  
.
2. Now press the required one touch dial button A1, A2 to A10. The stored  
number will now be dialled automatically.  
3. To end the call, replace the receiver or press the handsfree button  
.
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-Operation-  
5.5 Making a call using the speed dial buttons  
1. Lift the receiver or press the handsfree button  
.
2. Press the MEMORY button  
3. Now press the required storage location between 0 and 9 on the keypad. The  
stored number will now be dialled automatically.  
4. To end the call, replace the receiver or press the handsfree button  
.
5.6 Making a call using the phonebook number  
1. Press the BOOK button. The display shows “SEARCH ADD” with “SEARCH”  
flashing.  
2. Press the BOOK button to search a phone number.  
3. Press the number buttons to search the name field in alphabet order. Press  
the d and c buttons to continue the search.  
4. After the telephone number is displayed. Lift the receiver or press the  
handsfree button  
.
5. To end the call, replace the receiver or press the handsfree button  
.
Tip!  
You can make calling via multiple telephone network providers considerably  
easier. Save their access numbers and the telephone numbers separately in  
different storage locations. First dial the memory location for the network provider  
and then the memory location for the required telephone number or dial the  
required telephone number manually.  
6 Caller Number Display (CID)  
If you subscribe to your telephone network operators Caller ID service, numbers  
of the incoming calls will be displayed on the display and stored in the call log. All  
calls are saved in a caller list with date and time so that you will not miss any  
calls. Up to 60 numbers are saved in the caller list. When the list is full, the oldest  
number is always deleted from the list.  
If calls are registered during you will see in the display “TOTAL 43 NEW 05”  
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-Operation-  
This indication in the display shows that there is a total of 34 calls in the caller list.  
There are 5 new calls in the caller list that have not yet been checked. In addition,  
when there are new calls, the NEW Call indicator flashes.  
6.1 Viewing the Caller List  
While the phone display “TOTAL XX NEW XX”, press the d or c button the caller  
list appears in the display. The first display is the last call received.  
12:34AM 12/24  
58  
The first line shows the time/data and the storage  
24775520  
location in the caller list. If the symbol  
appears, then the call has not yet been checked in the  
list.  
JOHN SMITH  
You can look through the caller list using the d or c button. When you reach the  
last storage location in the list, the display shows the message “END OF LIST”.  
If the caller list appears no name or no number, the caller has either suppressed  
the transmission of his number or the number could not be transferred.  
6.2 Phonebook name matching display  
If the telephone number of the caller is appeared in the list of the phonebook, the  
name in the phonebook will be displayed.  
6.3 Call waiting display  
Call waiting is an optional service from your telephone service provider. If this  
service is not available, the call waiting will be display even you have caller ID  
service. Please ask your telephone service provider for further information. Call  
waiting is received during you are having a call. You can hear a special tone at  
the receiver and come with the display shortly.  
12:00AM 11/20  
PETER  
60  
24883540  
The icon  
will display with the caller number. If  
you decide to switch to the new caller, you can press  
the RECALL button. If your want to switch back to the first caller, press the  
RECALL button again.  
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-Operation-  
6.4 Select Language  
ENGLISH, FRANCAIS, ESPANOL, DEUTSCH, ITALIANO, PORTUGUES, TURKISH,  
DANSK prompts for caller I.D. message display can be selected. Please proceed  
as follows:  
1. Press the DIAL/MENU button for 3 seconds. The display shows “OPTIONS  
cd”.  
2. Press the c buttons until the display shows “LANGUAGE”.  
3. Press the DIAL/MENU button.  
1. Use d and c button to select the preferred language.  
2. Confirm with DIAL/ MENU button.  
3. Press RECALL button to exit menu.  
6.5 Setting the Local Area Code  
1. Press the DIAL/MENU button for 3 seconds. The display shows “OPTIONS  
cd”.  
2. Press the c buttons until the display shows “LOCAL AREA CODE”.  
3. Press the DIAL/MENU button. The display shows “-----“  
4. Use d and c button to select the number.  
5. Press the DIAL/MENU button to advance a digit. If you finish the digit,  
press the DIAL/MENU button.  
6. Press RECALL button to exit menu.  
6.6 Select country option  
The country option defines the phone settings so that the phone works for  
different country networks.  
1. Press the DIAL/MENU button for 3 seconds. The display shows “OPTIONS  
cd”.  
2. Press the c buttons until the display shows “COUNTRY”.  
3. Press the DIAL/MENU button. The display shows “AUSTRALIA“  
4. Use d and c button to select either AUSTRALIA or NEW ZEALAND.  
5. Press the DIAL/MENU button to confirm the setting.  
6. Press RECALL button to exit menu.  
6.7 Deleting numbers from the caller list  
1. Press d and c button to select the required call number on the display.  
2. Press CLEAR button. Display shows “DELETE CALL?”  
3. Press CLEAR button again to confirm.  
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-Operation-  
6.8 Deleting the entire caller list  
1. Press d or c button to display the caller list.  
2. Press and hold CLEAR button for 5 seconds. Display shows “DEL ALL  
CALLS?”  
3. Press CLEAR button again to confirm.  
6.9 Dialling a telephone number directly from the Caller  
List  
You can dial telephone numbers directly from the caller list.  
1. Press d and c button to select the required call number on the display.  
2. Now press DIAL/MENU button, the display show area code filtered number.  
If you want to select the number format with area code and long distance  
code, press the DIAL/MENU button again. After the selected number is  
show on the display, the number will be dialled automatically after 2 seconds.  
The handsfree LED indicator will illuminate.  
Note!  
If your selected country option be New Zealand, the phone will  
automatically recognise whether the number is long distance. If the number is a  
long distance number it will add the long distance code “0” in font of the  
telephone number and will show on the display.  
6.10 Saving a number from the Caller List to the  
telephone memory  
A telephone number stored in the caller list can be saved directly to the telephone  
memory.  
1. Press d and c button to select the required call number on the display.  
2. Press STORE button. Display shows “ENTER LOCATION”  
3. Enter memory location that the number to be stored. The location can be  
A1, A2, A10 or MEMORY 0 to 9.  
6.11 Message Waiting Indication  
Message Waiting is an optional service from your telephone service provider. If  
this service is not available, the MSG indicator will not operate. Please ask your  
telephone service provider for further information. When the message waiting  
signal is received the  
on.  
icon as well as the MESSAGE indicator light are turned  
Usually, the message waiting status will be cleared when you retrieve your  
messages. If this does not happen you can clear the MESSAGE indicator  
manually. Simply press and hold CLEAR button for 2 seconds. The MESSAGE  
indicator will turn off.  
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-Operation-  
7 Using phone on a PBX (phone System)  
7.1 Pause function when using phone on a PBX  
Note! The pause function between the code for the outside line (usually 0 or 9)  
and the dialling tone described in this chapter is only necessary on older private  
exchanges.  
With some private exchanges, there is a short pause between the code for the  
outside line (usually 0 or 9) and the dialling tone. This pause can be entered when  
dialling manually and when dialling from the phone book so that the following  
numbers are not dialled too quickly.  
Entering the pause when dialling manually  
Press the REDIAL/PAUSE button once between the code for the outside line and  
the actual telephone number. After an outside line has been obtained, you  
telephone will wait for 2 seconds before dialling the actual telephone number.  
Storing the pause with the number  
Simply press the REDIAL/PAUSE button after the code for the outside line and  
before the actual telephone number when storing the number. When dialling from  
the phone book, a pause of three seconds will then be automatically inserted after  
the code for the outside line.  
7.2 Recall function when connected to a PBX  
If you have connected your telephone to a PBX, you can use all the facilities such  
as call transfer, automatic recall, etc. The RECALL button provides access to  
these facilities.  
7.3 PBX Message waiting indicator  
When the MSG (message) indicator turned on solidly, the indicator is activated by  
some PBX’s. The TP29 offers two types of PBX message wait indication.  
Use the Message Setting Switch located at the lower side of the unit to select  
the setting to suit your PBX the default setting is OFF. Choose either Line polarity  
reversal select (LR) or high DC voltage, select (HV).  
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-Operation-  
8 Important Information  
8.1  
Troubleshooting  
If you feel this product is not working correctly please consult the user guide and  
ensure that you are using the product in accordance with the instructions.  
Remove all extra telephone equipment and connect only this telephone directly to  
the telephone socket.  
If the fault is still present, connect another telephone (if available) to the  
telephone socket. The results will show you whether the fault lies with this unit or  
with the telephone line. If the product is working correctly the fault is on the  
telephone line. Please contact your network operator for assistance  
In the case of technical problems with this product please consult our website for  
further information or send us an email for a prompt response to your enquiry.  
8.2  
Warranty Information  
This product is covered by a 12 month warranty against defective workmanship or  
parts, effective from the date of purchase.  
NOTE: The warranty does not extend to damage caused by misuse, negligence,  
excessive voltage, faults on the telephone line or lightning. This guarantee in no  
way affects your statutory rights. Full details of the warranty are contained in the  
enclosed warranty card.  
In the unlikely event of a fault during this period, please contact us for  
assistance. If the product is then found to be faulty you will be asked to  
return it directly to us with a copy of the purchase receipt.  
Australia  
New Zealand  
Oricom International Pty Ltd  
ABN 46 086 116 369  
Locked Bag 658  
Atlas Gentech (NZ) Limited  
Private Bag 14927,  
Panmure,  
South Windsor, NSW 2756  
Auckland  
Customer support  
Fax: (02) 4574 8898  
Customer support  
Fax: (09) 574 2722  
Ph: 1300 889 785  
Ph: 0900 50 025 (Toll Call)  
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