Oki Printer PAGE 18 User Manual

Quick  
Start  
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Every effort has been made to ensure that the information in  
this document is complete, accurate, and up-to-date. Okidata  
assumes no responsibility for the results of errors beyond its  
control. Okidata also cannot guarantee that changes in  
software and equipment made by other manufacturers and  
referred to in this guide will not affect the applicability of the  
information in it. Mention of software products manufactured  
by other companies does not necessarily constitute  
endorsement by Okidata.  
OKI and Okidata are registered trademarks/marques  
déposées/marcas registradas, and OkiLAN is a trademark, of  
Oki Electric Industry Company, Ltd.  
Adobe and PostScript are trademarks of Adobe Systems Inc.  
which may be registered in certain jurisdictions. ENERGY STAR  
is a registered trademark of the United States Environmental  
Protection Agency. Epson is a registered trademark of Epson  
America, Inc. Ethernet is a trademark of Digital Equipment  
Corporation. HP, LaserJet and PCL5 are registered trademarks  
of Hewlett-Packard Company. IBM and Proprinter are  
registered trademarks of International Business Machines  
Corp. Macintosh is a trademark of Apple Computer, Inc.,  
registered in the U.S. and other countries. Windows is either a  
registered trademark or a trademark of Microsoft Corporation  
in the United States and other countries.  
Copyright 1999 by Okidata. All rights reserved.  
First edition May, 1999.  
Written and produced by the Okidata Training &  
Publications Department. Please address any comments on  
this publication  
by mail to:  
Training & Publications Dept.  
Okidata  
2000 Bishops Gate Blvd.  
Mt. Laurel, NJ 08054-4620  
or by email to:  
For the latest product information, printer drivers, manuals,  
special offers, etc., we welcome you to visit our multilingual  
Quick Start  
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Overview  
Overview  
Here are the steps you need to perform to complete the  
installation of your printer:  
In addition, the following information is provided:  
Front Panel Summary, 40  
Need Support or Service?, 43  
No CD-ROM Drive?, 44  
1 Unpack, 6  
2 Prepare the Image Drum, 10  
3 Install the Toner, 12  
4 Make Connections, 14  
5 Load Paper, 20  
6 Print the Demo Page, 30  
7 Check the Settings, 31  
8 Install the Driver & Software, 34  
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Notes on Using This Quick Start  
Cautions, notes and cross reference information are set in  
bold italics and preceded by an exclamation mark. For  
example:  
Be careful not to touch the shiny green surface on the  
!
image drum.  
General information which is not part of the steps required  
for installation is set off with grey. For example:  
The paper tray gauge indicates the amount of paper left in  
Tray 1, eliminating the need to open the tray to check.  
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1 Unpack  
Overview  
2 Unpack the printer and place it on the surface you’ve  
Select a Suitable Location  
selected.  
Firm, level surface  
3 Peel the protective film off the front panel.  
Clearance to open the cover, paper tray, and rear paper exit  
extender  
Air circulation to prevent overheating (recommended  
minimum clearance of 4 inches in all directions)  
Nearby power source  
Room temperature of 50° to 90°F (10° to 32°C)  
Relative humidity of 20 to 80%  
No direct sunlight  
Remove Contents  
Save the packing materials in case you need to ship the  
printer. For instructions, see Repacking the Printer in  
the User’s Guide.  
1 Remove the cardboard tray.  
!
The printer weighs approximately 42 pounds: be careful  
!
when lifting it.  
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You should have:  
1 Printer  
Check the Contents  
2 Toner Cartridge  
3 Power Cord  
4 Driver/Software CD  
5 Light-Shield Bag (Keep this bag near the printer to protect  
the image drum in case you need to remove it from the printer  
or store it while shipping the printer.)  
6 Documentation  
Anything missing? Contact your dealer.  
You need to provide  
Print Media  
Interface Cable (see “Connect to the Computer”)  
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Before You Continue...  
Getting to Know Your Printer  
Front View  
1 Top exit path  
2 OPEN button  
3 Display  
4 Cover  
5 Control panel  
6 Front feeder  
7 Paper tray (Tray 1)  
8 Paper gauge  
9 ON/OFF switch  
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Rear View  
1 IEEE 1284 parallel port  
2 Rear paper exit  
3 Power cord socket  
4 RS232-C serial port  
5 Ethernet port (Model 18n only)  
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2 Prepare the Image Drum  
Overview  
1 Press.  
Be careful not to touch the shiny green surface on the  
image drum.  
!
3 Lift out the drum.  
2 Open the cover.  
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4 Remove the paper.  
5 Remove and discard the tape and shipping insert.  
6 Reinstall the drum.  
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3 Install the Toner  
Overview  
2 Shake.  
Prepare the Toner  
1 Unpack.  
3 Remove the tape.  
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3 Push the lever back as far as it will go.  
Install the Toner in the Printer  
1 Insert the hollow in the left end over the tab (1).  
4 Close the cover.  
2 Lower the right end.  
If you get toner on your clothing, brush it off with a dry  
!
cloth. Wash hands/clothing in cold water; hot water sets  
toner.  
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4 Make Connections  
Overview  
2 Connect to a grounded outlet or power strip.  
Connect to Power  
1 Attach the power cord.  
If you are using a power strip, be sure the total amperage  
!
rating of the strip does not exceed the total amperage of  
the equipment plugged into it.  
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3 Connect to the computer; tighten the screws.  
Connect to the Computer:  
PC Systems  
Be sure not to over-tighten the screws–this could damage  
!
the screw posts on your computer.  
4 Turn the printer and computer on.  
Parallel Port  
Cable Requirements  
Connection  
To comply with FCC regulations, the cable must be  
shielded with twisted pair conductors, and must be UL and  
CSA approved.  
Maximum length for standard bi-directional cable is 6 feet  
(1.8 meters). For lengths greater than 6 feet, use a cable  
marked IEEE 1284-compliant.  
For the best results, use a bi-directional parallel printer  
cable marked IEEE 1284-compliant.  
!
1 Printer and computer OFF.  
Printer connector is IEEE 1284-B receptacle (36 pins,  
0.085" center line).  
Port supports bi-directional IEEE 1284 communications  
(compatibility, nibble, and ECP modes).  
2 Insert the connector, secure with the clips.  
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Compatibility Modes  
Standard Parallel Interface Menu Settings  
The printer’s parallel port supports ECP mode and IEEE 1284 Parallel Speed = High  
bi-directional mode. If your computer’s parallel port is not  
compatible with one of these modes, the printer may not print  
at all or it may print corrupted data.  
Bi-Direction = Enable  
I-Prime = Off  
ECP = Enable  
To correct for this:  
To change the Parallel Speed, Bi-Direction or I-Prime  
1 Enter the printer’s Maintenance menu and change the ECP  
setting to Disable (see Changing the ECP Setting under  
Printer Menus in the Printer Control section of the  
User’s Guide).  
!
settings, see Changing Parallel Interface Menu Settings  
under Printer Menus in the Printer Control section of  
the User’s Guide. To change the ECP setting, see  
Changing the ECP Setting under Printer Menus in the  
Printer Control section of the User’s Guide.  
2 If there is still a problem, enter the printer’s Level-2 menu  
and change the Bi-Direction setting to Disable (see  
Changing Parallel Interface Menu Settings under  
Printer Menus in the Printer Control section of the  
User’s Guide).  
Serial Port  
Connection  
1 Printer and computer OFF.  
Parallel Interface Pin Assignments  
For parallel interface pin assignments, see Interface in the  
Specifications section of the User’s Guide.  
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2 Insert the connector; secure with the screws.  
Cable Requirements  
Cable must be shielded with twisted pair conductors and  
must be UL and CSA approved.  
Maximum length for serial cable is 6 feet (1.8 meters).  
Printer connector is Type 17LE-13250-27 (D4CC)  
receptacle (25 pins).  
Standard RS232-C Serial Menu Settings  
Flow Control = DTR Hi  
Baud Rate = 9600 Baud  
Data Bits = 8 Bits  
Parity = None  
Min. Busy = 200 mSeconds  
3 Attach to the computer and tighten the screws.  
Be sure not to over-tighten the screws–this could damage  
the screw posts on your computer.  
To change any of these settings, see Printer Menus in the  
Printer Control section of the User’s Guide.  
!
!
4 Turn the printer and computer on.  
For Serial Interface pin assignments, see Interface in the  
!
Specifications section of the User’s Guide.  
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Ethernet® Port (Model 18n only)  
Cable Requirements  
The cable for connecting to the network must have two  
twisted wire pairs and an RJ45 plug.  
Connection  
1 Plug the RJ45 connector into the Ethernet connector on the  
OkiLAN board.  
See your OkiLAN documentation for more information.  
!
2 Connect the opposite end of the cable into the network.  
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3 Insert the opposite end into the RJ45 port on the network  
Connect to the Computer:  
Macintosh® Systems  
card to which the Macintosh is connected.  
4 Turn the printer and the Macintosh back on.  
Model 18n (Network Version)  
Cable Requirements  
To connect to a Macintosh system, you will need a crossover  
UTP cable with RJ45 connectors at either end.  
Connection  
1 Turn the printer and Macintosh OFF.  
2 Attach one end of the cable to the Ethernet (RJ45)  
connector on the OkiLAN Print Server.  
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5 Load Paper  
Overview  
For detailed information on usable print media, see  
Print Media in the User’s Guide.  
Loading Paper  
1 Pull out Tray 1.  
!
The Paper Tray (Tray 1)  
The paper tray takes 530 sheets of 20-lb (75 g/m2) paper.  
Print media (including ink on preprinted forms) must  
!
be able to withstand 392°F (200°C) for 0.1 second.  
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2 Adjust the guides to fit the paper.  
4 Load Tray 1.  
Make sure paper is below tabs (1) on either side.  
Do not fill above PAPER FULL marks.  
!
3 Fan the paper.  
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5 Reinsert the tray until it locks in place.  
Selecting Paper Size & Media Type  
Factory settings:  
Paper Size: automatically determined by position of paper  
tray guides  
Media Type: optimized for printing on 20-lb. (75 g/m2)  
paper  
If you are consistently using another type of media in the  
paper tray, you can change the setting to match what you are  
using: see Changing Media Type for Tray 1 under Printer  
Menus in the Printer Control section of the User’s Guide.  
The Paper Tray Gauge  
The paper tray gauge indicates the amount of paper left in  
Tray 1, eliminating the need to open the tray to check.  
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Printing Using the Front Feeder  
1 In your software program:  
The Front Feeder  
a Enter the printer setup menu.  
b Select Front Feeder.  
c Select the media type, size and orientation.  
When you are done printing using the Front  
!
Feeder, re-enter the printer driver and change the  
Paper Tray setting back to the previous setting  
(normally Tray 1).  
2 Lower the Front Feeder.  
Print media (including ink on preprinted forms) must be  
!
able to withstand 392°F (200°C) for 0.1 second.  
Use the Front Feeder for the following types of media:  
Standard paper  
Envelopes  
Labels  
Transparencies  
Card stock (up to 36 lb, 105 g/m2)  
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3 Flip out the tray.  
5 Adjust the paper width guides.  
4 Pivot out the extender.  
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6 Load the print media.  
Envelopes  
Standard Paper  
Return address on lower left side; flap underneath  
Use Rear exit only.  
Use envelopes with squared-off flap, not v-flap:  
Face up; insert letterhead with top edge nosed into  
printer.  
Use Top or Rear exit.  
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7 For envelopes, labels, transparencies or card stock, lower  
Labels  
the rear exit tray and pull out the extenders.  
Sheet face up  
Use Rear exit only.  
Transparencies  
8 Send the print job.  
Side to be printed facing up  
Use Rear exit only.  
The software application overrides the printer menu  
settings.  
!
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Paper Exit Paths  
Selecting Paper Size & Media Type  
Factory settings:  
Paper Size: letter  
Media Type: optimized for printing on 20-lb. (75 g/m2)  
paper  
Top Exit  
Used for routine printing.  
If you consistently use another size paper or a different type  
of media in the front feeder, you can change the settings to  
match what you are using: see Changing Paper Size and/or  
Media Type for the Front Feeder under Printer Menus in  
the Printer Control section of the User’s Guide.  
Manual Feed Printing  
The Front Feeder can also be used for manual feed: see  
Loading Single Sheets under Front Feeder in the Print Media  
section of the User’s Guide.  
Pages feed face down into bin.  
Holds 250 sheets of 20-lb. (75 g/m2) paper.  
Pages stack in correct order.  
When the bin is full, STACKER FULL REMOVE THE  
PAPER appears on the display and printing stops until the  
stack is removed.  
Auto Switching  
You can set the printer to automatically switch to other paper  
feed sources when the paper tray runs out of paper: see  
Automatic Tray Switching in the Print Media section of the  
User’s Guide.  
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To use the top paper exit:  
Rear Exit  
Used for special types of print media, such as envelopes,  
labels, transparencies and card stock, to provide a  
straight-through path that eliminates curling, peeling, etc.  
1 Lift the paper catcher and pull it toward the front of the  
printer until it stops.  
2 Flip up the extender.  
Pages feed face up into the tray.  
Tray holds 100 sheets of 20-lb. (75 g/m2) paper.  
Pages stack in reverse order.  
To avoid paper jams, remove the paper when the tray is  
full.  
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To use the rear paper exit:  
2 Pivot out the extenders.  
Do not open the rear exit tray while printing: a paper  
!
jam may occur.  
1 Pull the tray down.  
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6 Print the Demo Page  
Overview  
1 Press ON LINE.  
The printer goes off line.  
2 Press and hold FORM FEED/Print Demo for several  
seconds, until PRINT DEMO PAGE appears on the  
display.  
3 To print the demo page for the HP LaserJet PCL5e  
emulation, press ENTER/Power Save. To print the Demo  
page for one of the other emulations, press /Reset until  
the emulation you want appears on the second line of the  
display.  
4 Press ENTER/Power Save.  
The demo page prints.  
5 Press ON LINE.  
The printer goes back on line, ready to receive data.  
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7 Check the Settings  
Overview  
Select the Language for the Front  
Panel Display  
Set the Power Save Delay & Quiet  
Mode  
The printer comes set for front panel display in English. To  
change it to another language:  
The Power Save Delay and Quiet Mode settings save energy  
and provide quieter operation when the printer is not printing.  
However, when these settings are engaged and a print job is  
received, the printer must warm up before printing.  
1 Press ON LINE.  
Printer goes off line.  
2 Press and hold MENU 1/Menu 2 until PRINT MODE  
For more information, see Adjusting the Warm-up  
appears on the display.  
!
Cycle under Printer Menus in the Printer Control  
section of the User’s Guide.  
3 Press MENU 1/Menu 2 repeatedly until LANGUAGE  
appears on the display.  
Factory settings: Power Save Delay = 5 minutes, Quiet Mode  
= ON.  
4 Press ENTER.  
5 Press /Reset repeatedly until the language you want  
appears on the display.  
6 Press ENTER.  
An asterisk appears next to the language.  
7 Press ON LINE.  
The printer saves the new setting and exits the menu.  
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For the fastest possible time to print, set the Power Save  
Delay to disabled and the Quiet Mode to OFF.  
If you are not changing the Quiet Mode setting, skip to  
step 11.  
!
!
To change these settings:  
7 Press MENU 1/Menu 2 repeatedly until QUIET MODE  
appears on the display.  
1 Press ON LINE.  
The printer goes off line.  
8 Press ENTER/Power Save.  
The current Quiet Mode setting appears on the display.  
2 Press and hold MENU 1/Menu 2 for 2 seconds.  
PRINT MODE appears on the display.  
9 Press /Reset to change the setting (ON or OFF).  
10 Press ENTER/Power Save.  
If you are not changing the Power Save Delay setting,  
skip to step 7.  
An asterisk appears next to the new setting.  
!
11 Press ON LINE.  
3 Press MENU 1/Menu 2 repeatedly until POWER  
The printer saves the new setting(s) and exits the menu  
SAVING appears on the display.  
4 Press ENTER/Power Save.  
The current Power Save Delay setting appears on the  
display.  
5 Press /Reset repeatedly until the setting you want  
appears on the display (0 SEC, 1, 5, 10, 15, 30, 60 or 120  
MIN, or disabled).  
6 Press ENTER/Power Save.  
An asterisk appears next to the new setting.  
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Set the Emulation  
Print the Font Page  
The printer comes from the factory set to automatically  
switch emulations, depending on what it detects in the  
incoming data.  
If you wish to print out a typeface list showing samples of the  
resident fonts available for the various emulations:  
1 Press ON LINE.  
If you prefer, you can set the printer for a specific emulation  
(HP® LaserJet® 5 PCL5e® HP LaserJet 5 PCLXL Adobe®  
PostScript® Level 2 IBM® Proprinter® III XL, or Epson® FX).  
For information on how to do this, see Select an Emulation  
under Printer Menus in the Printer Control section of the  
User’s Guide.  
The printer goes off line.  
2 Press and hold TRAY TYPE/Print Fonts until PRINT  
FONTS appears on the display.  
3 Press /Reset until the emulation for which you wish to  
print the font samples appears on the second line of the  
display.  
4 Press ENTER/Power Save.  
The typeface list for the selected emulation prints.  
5 Press ON LINE.  
The printer goes back on line, ready to receive data.  
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8 Install the Driver & Software  
Overview  
Available Choices for Macintosh Systems  
The OKIPAGE 18 CD  
Adobe PostScript Level 2 Driver  
Required to use all the printer features.  
No CD-ROM Drive?  
See the end of this Quick Start.  
Available Choices for PC Systems  
Drivers  
OKIPAGE 18 Driver (HP LaserJet 5 PCL5e emulation)  
OKIPAGE 18 PCL-XL Driver (HP LaserJet 5 PCLXL  
emulation)  
Adobe PostScript Level 2 Driver  
On-Line Registration (English only)  
For registering your printer online or by fax.  
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Available Registration Options  
You can register your printer in any of the following ways:  
Installation for PC Systems  
on-line at the Okidata web site: http://www.okidata.com  
via modem, using the on-line registration program  
(English only)  
via fax (314-827-5421), using the on-line registration  
program (English only) to fill in and print out the  
registration form, or using the printed registration form  
provided with the printer  
Available Installations  
Typical  
Select Typical to install the OKIPAGE 18 driver (PCL5e) and  
the on-line Registration Program (English only).  
Custom  
via mail, using the printed registration form provided with  
the printer  
Select Custom if you wish to select the components to be  
installed. You will be allowed to pick from a listing of all  
available components: make sure a check mark () appears  
in the box beside any component you wish to install.  
Quick Start  
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Installation for Windows® 95, 98, NT 4.0  
Running the Electronic Registration Program  
1 Click Start on the Windows taskbar.  
These instructions assume that D is your CD-ROM drive.  
!
2 Choose Programs  
OKIPAGE 18.  
1 Insert CD in CD-ROM drive.  
2 Click Start on the Windows taskbar, then select Run.  
3 Type D:\install.exe.  
3 From the submenu, click OKIPAGE 18 On-Line  
Registration.  
4 Follow the on-screen instructions.  
4 Click OK.  
5 Wait for the OKI Menu Installer Setup window to  
appear.  
6 Click Typical or Custom, depending on which  
components you wish to install.  
7 Follow the on-screen instructions to complete the  
installation.  
8 Print a test page:  
a Click Start on the Windows taskbar, then select  
Settings Printers.  
b Click the OKIPAGE 18 printer icon with the right  
mouse button, then select Properties.  
c Click Print Test Page on the General tab.  
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Installation for Windows 3.1x  
Running the Electronic Registration Program  
1 Double-click the OKIPAGE 18 program group from the  
Program Manager.  
These instructions assume that D is your CD-ROM drive.  
!
1 Insert CD in CD-ROM drive.  
2 Click File Run.  
3 Type D:\install.exe.  
4 Click OK.  
2 Double-click the OKIPAGE 18 On-Line Registration icon.  
3 Follow the on-screen instructions.  
5 Wait for the OKI Menu Installer Setup window to  
appear.  
6 Click Typical or Custom, depending on which  
components you wish to install.  
7 Follow the on-screen instructions to complete the  
installation.  
8 Print a test page: open Windows Notepad, type in a few  
words, then print the document.  
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Selecting the Printer  
1 Activate the Chooser from the Apple menu.  
The Chooser screen appears.  
Installation for Macintosh Systems  
Installing the Adobe PostScript Level 2  
Driver  
2 Locate and select the AdobePS icon.  
3 Highlight the OKI printer from the printer list, and click  
1 Insert the OKIPAGE 18 CD into your CD-ROM drive.  
Setup.  
2 Double-click the OKI icon (OKI24v200) that appears on  
The PostScript Printer Description (PPD) setup screen  
appears.  
the desktop.  
3 Double-click the MAC folder.  
4 Click Auto Setup to have the Adobe Printer Driver  
configure your printer automatically  
4 Double-click the PSDRV folder.  
OR  
5 Double-click the appropriate language folder.  
Click Select PPD to select a PPD file manually.  
6 Click the Okipage18 PS Installer icon.  
The AdobePS screen appears.  
5 Follow the instructions on your screen to complete the  
process.  
7 Click Continue.  
The License Agreement appears.  
8 If you agree to the terms, select Accept.  
The Okipage18 PS Installer screen appears.  
9 Double-click Install.  
The installation begins.  
10 When prompted, click Restart to complete the  
installation.  
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Uninstalling the Software  
For information on uninstalling the software, see  
Uninstalling the Printer Software in the User’s Guide.  
Quick Start  
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Front Panel Summary  
Overview  
For more information, see Control Panel under Printer Control in the User’s Guide.  
!
LED Display  
1 READY light: on = ready to receive data; blinking =  
receiving/printing data; off = offline, warming up  
2 ATTENTION light: On = toner low, or drum or fuser  
needs replacing; blinking = toner cartridge empty; off =  
normal state.  
3 Paper Size Indicators: light indicates which paper size is  
loaded in Tray 1  
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Buttons  
Press: In the menu mode, advances to the next item. Used  
with /Recover to generate a drum cleaning page.  
Press and hold 2-3 sec: Deletes the data in the buffer and  
executes an internal reset.  
Press: Enters the Level-1 menu. Once in the menu, press to  
move to the next menu item or hold to cycle backwards  
through the menu items.  
Press and hold 2-3 sec: Enters the Level-2 menu.  
Press: In the menu mode, sets the displayed item as the user  
default.  
Press and hold 2-3 sec: Enters the Power Save quick menu.  
Press: In menu mode, returns to the previous item. Press and  
hold to move backwards through items within a category.  
Used with /Reset to generate a drum cleaning page.  
Press and hold 2-3 sec: Clears error condition and returns the  
printer on-line.  
Press: Switches the printer back and forth between the  
receive data mode (online) and the local function mode  
(offline).  
Quick Start  
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Press: Enters the Paper Size quick menu.  
Press and hold 2-3 sec: Prints a listing of the current and  
default menu settings.  
Press: Enters the Tray Select quick menu.  
Press and hold 2-3 sec: Prints a sample of the installed printer  
fonts.  
Press: Ejects the current page. Any data held in the buffer is  
printed.  
Press and hold 2-3 sec: Prints the Demo page.  
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Need Support or Service?  
Overview  
Visit our multilingual web site at  
Contact your local Okidata dealer.  
In the U.S. and Canada only: to locate a sales or service  
dealer in your area, you can call 1-800-OKIDATA  
(1-800-654-3282) 24 hours a day, 7 days a week.  
U.S. and Canada only: call 1-800-OKIDATA  
(1-800-654-3282). Both automated support and support  
personnel are available 24 hours a day, 7 days a week.  
U.S. and Canada only: use the Okidata Faxable Facts  
automated document retrieval system by calling  
1-800-654-6651, 24 hours a day, 7 days a week. Request a  
catalog or a document and enter your fax number. Your  
information is faxed back to you in minutes.  
Quick Start  
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No CD-ROM Drive?  
Overview  
The printer software is supplied on a CD. If you do not have a  
CD-ROM drive, there are several options available to you:  
Request a set of diskettes: in the U.S. or Canada, call  
1-888-232-8350; in Brazil, call 55-11-5589-1518; in Latin  
America, call (525) 661-6860. Order the appropriate part  
number:  
Visit the Okidata web site at http://www.okidata.com  
and download the driver(s) of your choice  
Find someone who has a CD-ROM drive and make a set  
of diskettes using the Create Diskettes utility on the CD  
(these instructions assume D is your CD-ROM drive):  
1 Insert the OKIPAGE 18 CD in the CD-ROM drive.  
OKIPAGE 18 Driver (PCL5e)  
Operating System  
Windows 95/98  
Windows 3.1x  
Order #  
10518/0399  
10519/0399  
2 Windows 95/98/NT 4.0: Click Start on the Windows  
taskbar, then select Run.  
Adobe PostScript Level 2 Driver  
Operating System  
Macintosh  
Order #  
10520/0399  
Windows 3.1x: Click File, then select Run.  
3 Type D:\install.exe and click OK.  
4 Wait for the OKI Menu Installer Setup window to  
appear.  
5 Click Help, Support and Information.  
6 Click Create Diskettes and follow the on-screen  
instructions.  
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