Nortel Networks Water System NN10043 113 User Manual

[Standard Level - Nortel Networks Confidential]  
Version MCP 1.1 FP1 (02.02)  
Part No. NN10043-113  
April 2003  
SIP Provisioning Client User  
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iii  
Nortel Networks Inc. software license agreement  
This Software License Agreement (“License Agreement”) is between you, the end-user (“Customer”) and Nortel  
Networks Corporation and its subsidiaries and affiliates (“Nortel Networks”). PLEASE READ THE FOLLOWING  
CAREFULLY. YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND/OR USE THE  
SOFTWARE. USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE  
AGREEMENT. If you do not accept these terms and conditions, return the Software, unused and in the original shipping  
container, within 30 days of purchase to obtain a credit for the full purchase price.  
“Software” is owned or licensed by Nortel Networks, its parent or one of its subsidiaries or affiliates, and is copyrighted  
and licensed, not sold. Software consists of machine-readable instructions, its components, data, audio-visual content  
(such as images, text, recordings or pictures) and related licensed materials including all whole or partial copies. Nortel  
Networks grants you a license to use the Software only in the country where you acquired the Software. You obtain no  
rights other than those granted to you under this License Agreement. You are responsible for the selection of the  
Software and for the installation of, use of, and results obtained from the Software.  
1. Licensed Use of Software. Nortel Networks grants Customer a nonexclusive license to use a copy of the Software  
on only one machine at any one time or to the extent of the activation or authorized usage level, whichever is applicable.  
To the extent Software is furnished for use with designated hardware or Customer furnished equipment (“CFE”),  
Customer is granted a nonexclusive license to use Software only on such hardware or CFE, as applicable. Software  
contains trade secrets and Customer agrees to treat Software as confidential information using the same care and  
discretion Customer uses with its own similar information that it does not wish to disclose, publish or disseminate.  
Customer will ensure that anyone who uses the Software does so only in compliance with the terms of this Agreement.  
Customer shall not a) use, copy, modify, transfer or distribute the Software except as expressly authorized; b) reverse  
assemble, reverse compile, reverse engineer or otherwise translate the Software; c) create derivative works or  
modifications unless expressly authorized; or d) sublicense, rent or lease the Software. Licensors of intellectual property  
to Nortel Networks are beneficiaries of this provision. Upon termination or breach of the license by Customer or in the  
event designated hardware or CFE is no longer in use, Customer will promptly return the Software to Nortel Networks  
or certify its destruction. Nortel Networks may audit by remote polling or other reasonable means to determine  
Customer’s Software activation or usage levels. If suppliers of third party software included in Software require Nortel  
Networks to include additional or different terms, Customer agrees to abide by such terms provided by Nortel Networks  
with respect to such third party software.  
2. Warranty. Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer,  
Software is provided “AS IS” without any warranties (conditions) of any kind. NORTEL NETWORKS DISCLAIMS  
ALL WARRANTIES (CONDITIONS) FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING,  
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT. Nortel Networks is not obligated to  
provide support of any kind for the Software. Some jurisdictions do not allow exclusion of implied warranties, and, in  
such event, the above exclusions may not apply.  
3. Limitation of Remedies. IN NO EVENT SHALL NORTEL NETWORKS OR ITS AGENTS OR SUPPLIERS BE  
LIABLE FOR ANY OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY CLAIM; b) LOSS OF,  
OR DAMAGE TO, CUSTOMER’S RECORDS, FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS),  
WHETHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF YOUR  
USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS, ITS AGENTS OR SUPPLIERS HAVE BEEN  
ADVISED OF THEIR POSSIBILITY. The forgoing limitations of remedies also apply to any developer and/or supplier  
of the Software. Such developer and/or supplier is an intended beneficiary of this Section. Some jurisdictions do not  
allow these limitations or exclusions and, in such event, they may not apply.  
4. General  
a. If Customer is the United States Government, the following paragraph shall apply: All Nortel Networks  
Software available under this License Agreement is commercial computer software and commercial computer  
software documentation and, in the event Software is licensed for or on behalf of the United States  
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Government, the respective rights to the software and software documentation are governed by Nortel  
Networks standard commercial license in accordance with U.S. Federal Regulations at 48 C.F.R. Sections  
12.212 (for non-DoD entities) and 48 C.F.R. 227.7202 (for DoD entities).  
b. Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails to  
comply with the terms and conditions of this license. In either event, upon termination, Customer must either  
return the Software to Nortel Networks or certify its destruction.  
c. Customer is responsible for payment of any taxes, including personal property taxes, resulting from Customer’s  
use of the Software. Customer agrees to comply with all applicable laws including all applicable export and  
import laws and regulations.  
d. Neither party may bring an action, regardless of form, more than two years after the cause of the action arose.  
e. The terms and conditions of this License Agreement form the complete and exclusive agreement between  
Customer and Nortel Networks.  
f. This License Agreement is governed by the laws of the country in which Customer acquires the Software. If the  
Software is acquired in the United States, then this License Agreement is governed by the laws of the state of  
New York.  
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What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix  
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx  
Selecting a time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Creating a new time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Modifying or Deleting a time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Changing the admin password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Exiting the SIP Provisioning Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
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vi Contents  
System administrator provisioning role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Listing provisioning roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Setting up ban list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Defining user device status reasons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Viewing status reasons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Chapter 4  
IPCMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
What is an IPCM? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
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Assigning and modifying IPCMs to a domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Provisioning a Line-based voice mail server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Assigning a user to a provisioned voice mail server . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Assigning services to a service package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Listing/modifying/deleting service packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87  
Assigning service packages to domains and subdomains . . . . . . . . . . . . . . . . . . . . . . 89  
Upgrading and downgrading service packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
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viii Contents  
Setting up rules for the conference server route . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Listing/modifying/deleting users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Adding an i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Listing a telephony route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Setting up an interworking profile with the Communications Server 2000 (CS2000) . 133  
Chapter 11  
Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Introduction to gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
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Listing a gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
Listing a gateway route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
Listing a gateway trunk group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142  
Provisioning Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Step 2: Create the COS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161  
Step 3: Create the subscribers and assign the COS . . . . . . . . . . . . . . . . . . . . . . 162  
Step 4: Create gateways, gateway routes and trunk groups . . . . . . . . . . . . . . . . 165  
Step 5: Create the telephony routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166  
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Adding a private route to subdomain rich.abc.com . . . . . . . . . . . . . . . . . . . . 167  
Adding a gateway route to abc.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172  
911 Emergency Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181  
Adding an OSN subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192  
Using the SIP Personal Agent to route 911 emergency notifications . . . . . . . . . . . . . 192  
Setting up a route list for the emergency subscriber . . . . . . . . . . . . . . . . . . . . . . 192  
Setting up a rule for the emergency notification route . . . . . . . . . . . . . . . . . . . . . 193  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195  
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Figure 25 Modify IPCM window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Figure 26 IPCM Domain Relation window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Figure 27 IPCM Delete confirmation dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Figure 28 Listing physical IPCMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Figure 29 Delete physical IPCM confirmation dialog box . . . . . . . . . . . . . . . . . . . . . 48  
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xii Figures  
Figure 60 Conference user - route added . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Figure 61 Customize service package link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Figure 62 List Users window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Figure 63 List users search results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Figure 64 User details window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
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Figure 95 SIP Application Module routing stages . . . . . . . . . . . . . . . . . . . . . . . . . . 152  
Figure 96 Route list redirect (domain to domain) . . . . . . . . . . . . . . . . . . . . . . . . . . 153  
Figure 97 Route list redirect (between subdomains) . . . . . . . . . . . . . . . . . . . . . . . 154  
Figure 98 Domains/subscribers used for the sample dial plan . . . . . . . . . . . . . . . . 156  
Figure 99 Parent domain provisioning menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160  
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xiv Figures  
Figure 130 Restricted route trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180  
Figure 131 Creating a COS for the 911 notification . . . . . . . . . . . . . . . . . . . . . . . . . 185  
Figure 132 Adding a new gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
Figure 133 List of gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
Figure 134 Creating a new gateway route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
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Figure 137 Change parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188  
Figure 138 Creating a new route list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189  
Figure 139 Create gateway telephony route to PSAP . . . . . . . . . . . . . . . . . . . . . . . 190  
Figure 140 Gateway route options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190  
Figure 141 Add user - emergency subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
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xvi Figures  
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Tables  
Example dial plan data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157  
Dial plan for abc.com and xyz.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157  
Association between COS and Routes . . . . . . . . . . . . . . . . . . . . . . . . . 158  
Subscribers in rich.abc.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166  
Data for SIP routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169  
Table 13  
Table 22  
Table 23  
Table 24  
Table 25  
Table 26  
Table 27  
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xviii Tables  
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xix  
Welcome  
The Session Initiation Protocol (SIP) Provisioning Client is a web-based  
Graphical User Interface (GUI) for service providers to complete administrative  
tasks, for example, provisioning administrators, domains, IP Client Managers  
(IPCMs) and IPCM clusters.  
Overview  
Service providers access the SIP Provisioning Client with any web browser. Being  
a web-based system, the SIP Provisioning Client provides the service providers  
with an highly efficient access from anywhere capability.  
Note: The provisioning abilities visible to an administrator in the SIP  
Provisioning Client GUI depends on the level of authority assigned to  
their account.  
Audience  
This guide is intended for service providers and administrators (with varying  
levels of privileges) assigned to manage customer domains.  
What is not covered  
This document does not cover  
Configuration  
System Management Console  
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xx Welcome  
Text and graphic conventions  
This guide uses the following text and graphic conventions:  
bold text  
Indicates a menu option, link, or command key you  
need to click. Example: Click Ok.  
italic text  
Indicates  
a domain name or subdomain name  
a document title  
a variable name  
separator ( > )  
Shows menu paths.  
Example: Gateway > Add Gateway  
Indicates a top level menu item in the SIP Provisioning  
Client menu hierarchy.  
Indicates a sub menu item in the SIP Provisioning  
Client menu hierarchy.  
Indicates a form in the SIP Provisioning Client menu  
hierarchy.  
Acronyms  
This guide uses the following acronyms  
CAS  
Channel Associated Signalling  
CPL  
Call Processing Language  
Class of Service  
COS  
CS2000  
DSL  
Communication Server 2000  
Digital Subscriber Line  
Greenwich Mean Time  
GMT  
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Welcome xxi  
DHCP  
DIGMAN  
GUI  
Dynamic Host Configuration Protocol  
Digit Manipulation  
Graphical User Interface  
Internet Protocol  
IP  
IPCM  
MAddr  
MCP  
MSD  
MWI  
Internet Protocol Client Manager  
Media Access Control Address  
Multimedia Communications Portfolio  
Most Significant Digit  
Message Waiting Indicator  
Partial Dial  
PDIL  
PRI  
Primary Rate Interface  
PSEIZ  
PSTN  
SA  
Permanent Seizure  
Public Switched Telephone Network  
System Administrator  
SIP  
Session Initiation Protocol  
Simplified Message Desk Interface  
Time Division Multiplex  
SMDI  
TDM  
UNIStim  
URI  
Unified Network IP Stimulus  
Uniform Resource Identifier  
Uniform Resource Locator  
Voice Mail Server  
URL  
VMS  
VPN  
Virtual Private Network  
Related publications  
SIP Personal Agent Getting User Guide (Part No. NN10039-112)  
SIP Multimedia Web Client User Guide (Part No. NN10040-112)  
SIP Multimedia PC Client User Guide (Part No. NN10041-112)  
i2004 Internet Telephone User Guide (Part No. NN10042-113)  
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xxii Welcome  
You can print selected technical manuals and release notes free, directly from the  
Internet. Go to the www.nortelnetworks.com/documentation URL. Find the  
product for which you need documentation. Then locate the specific category and  
model or version for your hardware or software product. Use Adobe* Acrobat  
Reader* to open the manuals and release notes, search for the sections you need,  
and print them on most standard printers. Go to Adobe Systems at the  
www.adobe.com URL to download a free copy of the Adobe Acrobat Reader.  
How to get help  
If you purchased a service contract for your Nortel Networks product from a  
distributor or authorized reseller, contact the technical support staff for that  
distributor or reseller for assistance.  
If you purchased a Nortel Networks service program, contact Nortel Networks  
Technical Support. To obtain contact information online, go to the  
Technical Support.  
From the Technical Support page, you can open a Customer Service Request  
online or find the telephone number for the nearest Technical Solutions Center.  
If you are not connected to the Internet, you can call 1-800-4NORTEL  
(1-800-466-7835) to learn the telephone number for the nearest Technical  
Solutions Center.  
An Express Routing Code (ERC) is available for many Nortel Networks products  
and services. When you use an ERC, your call is routed to a technical support  
person who specializes in supporting that product or service. To locate an ERC for  
your product or service, go to the http://www.nortelnetworks.com/help/contact/  
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1
Chapter 1  
Getting Started  
Topics in this section:  
“SIP Provisioning Client overview” on page 1  
“SIP Provisioning Client features” on page 2  
“System requirements” on page 2  
“Using the online help” on page 5  
“Setting up time zones” on page 5  
“Changing the admin password” on page 9  
“Exiting the SIP Provisioning Client” on page 9  
SIP Provisioning Client overview  
The SIP Provisioning Client is a web-based GUI that you use to perform the  
following administrative and provisioning tasks:  
define administration roles and privileges  
manage (list add, modify, or delete) users and devices  
define multiple service packages  
assign services to service packages  
assign service packages to domains  
assign translation information specific to a domain or subdomain  
provision voice mail servers  
provision 911 emergency notification  
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Chapter 1 Getting Started  
2
SIP Provisioning Client features  
The SIP Provisioning Client gives service providers the capability to create and  
set security, access, and permissions for the following components and roles of the  
user framework:  
administration  
domains and subdomains (users, devices, telephony routes)  
gateways  
IPCM clusters  
voice mail servers  
services  
system  
Note: The provisioning capabilities visible to an administrator in the SIP  
Provisioning Client menu depend on the level of authority (rights)  
assigned to their account.  
System requirements  
The following section describes the minimum and recommended hardware and  
software requirements for the SIP Provisioning Client.  
Minimum hardware and software requirements  
200MHz Pentium class or equivalent processor  
No additional free RAM is required. (The minimum memory requirements of  
your browser must be met. See your browser documentation for more  
information.)  
No additional harddrive space is required. (Local caching of web pages is  
performed by your web browser. See your browser documentation for  
information on the minimum disk space requirements.)  
Mouse (optional)  
640x480 @8bpp (256 colors) VGA graphics card  
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Chapter 1 Getting Started  
3
Microsoft* Windows* 98 Second Edition (SE), Microsoft Windows  
Millennium Edition (Me), Microsoft Windows 2000, Microsoft XP, or  
Microsoft Windows NT* 4.0 with Service Pack 5 (SP5)  
28.8Kbps modem  
Netscape* Communicator 4.77 or Internet Explorer 5.0  
Cookies and javascript enabled  
Recommended hardware and software requirements  
300MHz (or higher) Pentium class  
No additional free RAM is required. (The minimum memory requirements of  
your browser must be met. See your browser documentation for more  
information.)  
No additional harddrive space is required. (Local caching of web pages is  
performed by your web browser. See your browser documentation for more  
information on the minimum disk space requirements.)  
Mouse (required)  
800x600 or higher @16bpp (65,536 colors) VGA or better video graphics  
card  
Microsoft Windows 98 Second Edition (SE), Microsoft Windows 2000,  
Microsoft XP, or Microsoft Windows NT 4.0 with Service Pack 5 (SP5)  
56Kbps modem or other high speed connection (For example, cable modem,  
Digital Subscriber Line (DSL) modem, 10baseT ethernet, an so forth)  
Netscape Communicator 4.77 or greater, or Internet Explorer 5.0 or greater  
Cookies and javascript enabled  
Starting the SIP Provisioning Client  
To start the SIP Provisioning Client from your PC  
1
2
Start any supported web browser.  
Enter the Uniform Resource Locator (URL) for the SIP Provisioning Client.  
The SIP Provisioning Client Login window appears (Figure 1).  
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Figure 1 SIP Provisioning Client login window.  
3
4
Enter your username and password in the respective fields.  
Click LOG IN NOW to log in. Upon a successful login, the SIP Provisioning  
Client Welcome window appears.  
Figure 2 SIP Provisioning Client welcome window  
If the SIP Provisioning Client GUI is inactive for a period of time, your session  
will expire. The following message appears:  
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Figure 3 Session inactivity message  
To restart the SIP Provisioning Client, click on the link to login again. Contact  
your service provider to request a change to the session expiration time limit.  
Using the online help  
There are several ways that you can access SIP Provisioning Client help:  
online help - from the SIP Provisioning Client screen, click the Help button to  
view a task-based help system. The online help provides:  
— help pages containing forward and backward navigation icons  
— procedures that help you use the SIP Provisioning Client  
— a Table of Contents with hypertext links  
— an Index with hypertext links  
question mark help. Click the question mark icon to display a description and  
possible values for parameter fields on a form.  
Setting up time zones  
The SIP Provisioning Client allows you to define and manage as many time zones  
as you require to meet your needs, and to create your own time zones for easy  
reference. Time zones define the time zone from which a subscriber normally  
accesses the system (that is, the subscribers’s local time zone). Time zones are  
used in the SIP Personal Agent Call Manager function to set a screening rule that  
applies during a certain time. This time is dependent on the time zone selected.  
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The SIP Provisioning Client is initially set up with the standard 24 time zones:  
plus or minus 12 hours from the Greenwich Mean Time (GMT) format. However,  
there are more than 300+ time zones. What defines a time zone is not just the  
offset from the GMT. It is also whether or not the time zone uses Daylight Saving  
Time, when Daylight Saving Time occurs, and what the offset is.  
Setting up times zones in the United States  
As an example, the time zones you would set up across the United States from  
East to West are listed in the following table:  
Zone  
Standard Time  
Daylight Saving Time  
Atlantic  
Eastern  
Central  
Mountain  
Pacific  
AST  
EST  
CST  
MST  
PST  
AKST  
HST  
ADT  
EDT  
CDT  
MDT  
PDT  
Alaska  
Hawaii  
AKDT  
Not Observed  
Selecting a time zone  
To select a time zone  
1
2
Click the System menu option.  
Click the Timezones form. The Timezone details window appears.  
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Figure 4 Time Zone details window  
3
4
Select a zone from the list of time zones.  
From the drop down list, select a time zone.  
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Click Save.  
5
Creating a new time zone  
To create a new time zone  
1
2
3
Click the System menu option.  
Click the Timezones form. The Timezone details window appears.  
In the Add new timezone box, enter a meaningful name for the time zone in  
the Name field. (This field is visible to subscribers.) Both the name and the  
time zone need to be unique.  
Figure 5 Add new time zone  
4
Click Save to save the new time zone. Click View details to see the list of  
time zones.  
Modifying or Deleting a time zone  
The SIP Provisioning Client is preloaded with a number of default times zones.  
You may wish to modify or delete a time zone to prevent the time zone from  
showing up in the drop down list that is available when creating or modifying a  
user.  
To modify or delete a time zone  
1
2
3
Click the Services menu option.  
Click the Timezones form. The Timezone details window appears.  
Select the time zone that you wish to delete. Click the Delete link next to any  
time zone that you do not need. In the confirmation dialog box, Click Ok to  
permanently delete the time zone or Cancel to abort the action.  
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Tip: You cannot modify or delete a time zone that is currently in use.  
Changing the admin password  
To change the admin password  
1
2
Click the System menu option.  
Click the icon for the Change Password form. The Change Admin Password  
window appears.  
3
4
5
6
Enter your new password.  
Confirm your new password.  
Enter your current password.  
Click Save. Your new password is activated upon your next login.  
Exiting the SIP Provisioning Client  
To close the SIP Provisioning Client window and exit the SIP Provisioning Client,  
click the Logout menu option.  
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Chapter 2  
Topics in this section:  
“Introduction” on page 11  
“SIP Provisioning roles, rights, and tasks” on page 12  
“Understanding provisioning roles and rights” on page 15  
Introduction  
In the SIP Provisioning Client, a provisioning role is defined as a collection of  
access rights and privileges that allow an administrator to perform various  
provisioning tasks. As a System Administrator, you can create any number of  
administrator roles, depending on your particular needs. For example, you can add  
a provisioning role to allow an administrator to perform multiple tasks, however,  
giving them the rights to only a subset of everything available.  
After logging in to the SIP Provisioning Client, you will see a menu list on the left  
side of your screen. This list varies based on the privileges available to you. The  
types of tasks you can perform as an administrator is based on the scope of your  
defined role.  
Note: The provisioning abilities visible to an administrator in the SIP  
Provisioning Client GUI depends on the rights assigned to their  
provisioning role.  
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