BCM 4.0 for BCM1000 Installation and
Maintenance Guide Addendum
BCM 4.0
Business Communications Manager
Document Status: Standard
Document Version: 02
Part Code: N0060603
Date: June 2006
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SOFTWARE LICENSE
NORTEL NETWORKS INC. (“NORTEL NETWORKS”) TELECOMMUNICATION PRODUCTS
THIS LEGAL DOCUMENT IS A LICENSE AGREEMENT ("License") BETWEEN YOU, THE END-USER
("CUSTOMER") AND NORTEL NETWORKS. PLEASE READ THIS LICENSE CAREFULLY BEFORE USING
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THE TERMS OF THIS LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, RETURN THE
UNUSED SOFTWARE AND THE ASSOCIATED DOCUMENTATION TO NORTEL NETWORKS THROUGH A
NORTEL NETWORKS AUTHORIZED DISTRIBUTOR WITHIN FIVE (5) DAYS OF YOUR ACQUISITION OF
THE SOFTWARE FOR A REFUND.
Subject to the terms hereinafter set forth, NORTEL NETWORKS grants
to CUSTOMER and/or its representatives, with a "need to know," a
personal, non-exclusive license (1) to use the licensed software,
proprietary to NORTEL NETWORKS or its suppliers and (2) to use the
associated documentation. CUSTOMER is granted no title or ownership
rights, in or to the licensed software, in whole or in part, and CUSTOMER
acknowledges that title to and all copyrights, patents, trade secrets and/or
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and associated documentation are and shall remain the property of
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terminal numbers assigned, number of users, or some similar measure.
Expansion beyond the specified usage level may require payment of an
incremental charge or another license fee.
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Affix to each copy of licensed software made by it, in the same form
and location, a reproduction of the copyright notices, trademarks, and
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and/or NORTEL NETWORKS’ suppliers, appearing on the original
copy of such licensed software delivered to CUSTOMER; and retain
the same without alteration on all original copies; and
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Issue instructions to each of its authorized employees, agents and/or
representatives to whom licensed software is disclosed, advising
them of the confidential nature of such licensed software and to
provide them with a summary of the requirements of this License; and
Return the licensed software and all copies through an Authorized
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CUSTOMER chooses to permanently cease using it.
NORTEL NETWORKS considers the licensed software to contain "trade
secrets" of NORTEL NETWORKS and/or its suppliers. Such "trade
secrets" include, without limitation thereto, the specific design, structure
and logic of individual licensed software programs, their interactions with
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programming techniques employed therein. In order to maintain the "trade
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the licensed software is being delivered to CUSTOMER in object code
form only.
CUSTOMER shall not:
•
•
•
•
Use licensed software (i) for any purpose other than CUSTOMER’s
own internal business purposes and (ii) other than as provided by this
License; or
Allow anyone other than CUSTOMER’s employees, agents and/or
representatives with a "need to know" to have physical access to
licensed software; or
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property rights in any licensed software, and/or any third party owning
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software was derived, are intended third party beneficiaries of the License.
All grants of rights to use intellectual property intended to be
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rights shall be inferred or shall arise by implication.
Make any copies of licensed software except such limited number of
object code copies in machine readable form only, as may be
reasonably necessary for execution or archival purposes only; or
Make any modifications, enhancements, adaptations, or translations
to or of licensed software, except as may result from those
CUSTOMER interactions with the licensed software associated with
normal use and explained in the associated documentation; or
CUSTOMER warrants to NORTEL NETWORKS that CUSTOMER is
not purchasing the rights granted by this License in anticipation of
reselling those rights.
•
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Attempt to reverse engineer, disassemble, reverse translate,
decompile, or in any other manner decode licensed software, in order
to derive the source code form or for any other reason; or
CUSTOMER shall:
Make full or partial copies of any documentation or other similar
printed or machine-readable matter provided with licensed software
unless the same has been supplied in a form by NORTEL
NETWORKS intended for periodic reproduction of partial copies; or
•
Hold the licensed software in confidence for the benefit of NORTEL
NETWORKS and/or NORTEL NETWORKS’ suppliers using no
less a degree of care than it uses to protect its own most confidential
and valuable information; and
•
Export or re-export licensed software and/or associated
documentation by downloading or otherwise from the fifty states of
the United States and the District of Columbia.
•
•
Keep a current record of the location of each copy of licensed
software made by it; and
Install and use each copy of licensed software only on a single CPU
at a time (for this purpose, single CPU shall include systems with
redundant processing units); and
PLEASE REFER TO THE NEXT PAGE
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Except for Java Product (as defined herein below), CUSTOMER may
assign collectively its rights under this License to any subsequent owner
of the associated hardware, but not otherwise, subject to the payment of
the then current license fee for new users, if any. No such assignment shall
be valid until CUSOMTER (1) has delegated all of its obligations under
this License to the assignee; and (2) has obtained from the assignee an
unconditional written assumption of all such obligations; and (3) has
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and assumption; and (4) has transferred physical possession of all licensed
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acquired by CUSTOMER through this License are assignable. Any
attempted assignment of rights and/or transfer of licensed software not
specifically allowed shall be void and conclusively presumed a material
breach of this License.
The rights and obligations arising under this License shall be construed in
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court of competent jurisdiction finds any provision of this License or
portion thereof to be unenforceable, that provision of the License shall be
enforced to the maximum extent permissible so as to effect the intent of
the parties and the remainder of this License shall continue in full force
and effect.
This License constitutes the entire agreement between the parties with
respect to the use of the licensed software and the associated
documentation, and supersedes all prior or contemporaneous
understandings or agreements, written or oral, regarding such subject
matter. No amendment to or modification of this License will be binding
unless in writing and signed by a duly authorized representative of
NORTEL NETWORKS.
If NORTEL NETWORKS (i) claims a material breach of this License, and
(ii) provides written notice of such claimed material breach to
CUSTOMER and (iii) observes that such claimed material breach remains
uncorrected and/or unmitigated more than thirty (30) days following
CUSTOMER’s receipt of written notice specifying in reasonable detail
the nature of the claimed material breach, then CUSTOMER
acknowledges that this License may be immediately terminated by
NORTEL NETWORKS and CUSTOMER further acknowledges that any
such termination shall be without prejudice to any other rights and
remedies that NORTEL NETWORKS may have at law or in equity.
EXPRESS LIMITED WARRANTIES FOR ANY ITEM OF LICENSED
SOFTWARE, IF ANY, WILL BE SOLELY THOSE GRANTED
DIRECTLY TO CUSTOMER BY DISTRIBUTOR. OTHER THAN AS
SET FORTH THEREIN, THIS LICENSE DOES NOT CONFER ANY
WARRANTY TO CUSTOMER FROM OR BY NORTEL NETWORKS.
THE LICENSED SOFTWARE IS PROVIDED BY NORTEL
NETWORKS "AS IS" AND WITHOUT WARRANTY OF ANY KIND
OR NATURE, WRITTEN OR ORAL, EXPRESS OR IMPLIED,
INCLUDING
(WITHOUT
LIMITATION)
THE
IMPLIED
WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A
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THIS LIMITATION OF WARRNATIES WAS
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MATERIAL
FACTOR IN THE ESTABLISHMENT OF THE LICENSE FEE
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IN NO EVENT WILL NORTEL NETWORKS AND/OR NORTEL
NETWORKS’ SUPPLIERS AND THEIR DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS BE LIABLE TO OR THROUGH
CUSTOMER
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BUSINESS INFORMATION, BUSINESS INTERRUPTION, OR
OTHER ECONOMIC DAMAGE, AND FURTHER INCLUDING
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USE THE LICENSED SOFTWARE OR BREACH OF ANY
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OF WHETHER NORTEL NETWORKS AND/OR NORTEL
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TO KNOW, OR IN FACT KNEW OF THE POSSIBILITY THEREOF.
Restricted Rights. Use, duplication or disclosure by the United States
government is subject to the restrictions as set forth in the Right in
Technical Data and Computer Software Clauses in DFARS
252.227-7013(c) (1) (ii) and FAR 52.227-19(c) (2) as applicable.
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Contents
How to use this addendum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What’s new in BCM 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
General changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Page 23, MSC IP call processing hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Page 44, Analog station modules and analog devices . . . . . . . . . . . . . . . . . . . . . . . . 12
Page 55, Chapter 3, Auxiliary equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Page 64, Explaining double density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Page 64, Setting offsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Page 69, Environment checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Page 110, Shutting down the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Pages 126–131, Setting initial system configurations . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pages 131, Entering the software keycodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pages 160–161, New chapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Shutting down the system hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Page 171, Software restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Page 184, Initializing the hard disk (single-disk system BCM 3.01
and newer systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Page 196, Controlling and monitoring mirroring operations . . . . . . . . . . . . . . . . . . . . 18
Page 229, Determining the status of a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Page 233, Appendix A, Defining region-based defaults . . . . . . . . . . . . . . . . . . . . . . . 20
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Contents
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Data parameter requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the default BCM system IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting the crossover connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting through Ethernet crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting through the serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Null modem cable setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
To display the configuration menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Software keycode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Initial parameters overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configuring the initial parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring the initial parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Next step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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Configuring the media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring modem settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Checking for software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configuring voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Customizing security policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Performing a backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Market profile attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Media bay module availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
FEM MBM–Norstar trunk cartridge combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Time zones and language information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Time and date format based on language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Core parameters for market profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Global analog trunk parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
ISDN line services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Analog and digital trunk types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
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Contents
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Chapter 1
About this document
The purpose of this addendum is to provide updates to the BCM1000 Installation and Maintenance
Guide (N0008587 01) for the release of BCM 4.0 software.
For information on upgrading to BCM 4.0 software, refer to the Upgrade Guide for BCM 4.0.
How to use this addendum
To perform installation and maintenance of a BCM1000 system running BCM 4.0 software, use
the BCM1000 Installation and Maintenance Guide (N0008587 01) for BCM 3.7 as the main
document. Then refer to this addendum for updates and changes to the installation and
maintenance information for BCM 4.0 software.
What’s new in BCM 4.0
The primary changes from BCM 3.7 to BCM 4.0 are:
•
Operating system: A Linux operating system (OS) replaces Windows NT® Embedded for
BCM 4.0 systems.
•
Element Manager: Element Manager replaces Unified Manager as the primary BCM
management tool. Use Element Manager to configure a BCM 4.0 system; Unified Manager
does not function with a BCM 4.0 system. If you need to configure a pre-BCM 4.0 system (for
example, BCM 3.6/3.7), then you must use Unified Manager; Element Manager does not
function with a pre-BCM 4.0 system.
•
•
•
New IP Phone support: BCM 4.0 supports the following new IP Phones: 1120, 1140, 2007,
2033, WLAN handset 2212, and the IP Phone KEM.
Administrator account: In a BCM 4.0 system, the default administrator account is nnadmin,
instead of ee_admin, and the password is PlsChgMe!.
Keycode functionality: You no longer require a keycode for each feature; you now require
only one keycode to enable software features on the BCM 4.0 system. The single keycode is
generated from multiple feature selections using the Nortel keycode retrieval system (KRS).
•
Market profiles and software loads: In BCM 4.0, there are only three software loads (instead
of the five for BCM 3.7); T1 CT2 and E1 CALA are removed. If the BCM 3.6/3.7 system was
running a T1 CT2+ load then it is upgraded with a T1 Etiquette load and if it was running an
E1 CALA load, then it is upgraded with an E1 Global load. These changes are automatically
implemented as part of the upgrade process; no user intervention is required.
•
•
Telset administration: BCM 4.0 supports Telset administration (see BCM 4.0 Telset
Administration Guide).
USB support: BCM 4.0 adds support for USB ports on the BCM200/400 systems (not
supported on BCM1000). This support includes file loading and UPS connection through the
USB port.
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10 Chapter 1 About this document
•
•
UPS support over USB: UPS connectivity through the USB port is supported in BCM 4.0 for
the BCM200/400 system for graceful shutdown (not supported on BCM1000).
Multimedia Contact Center: All custom files (html and txt) are case sensitive and must
match the format shown in default interface folder in CallPilot Manager after upgrading to
BCM 4.0. All custom interfaces created in BCM 3.6/3.7 are also case sensitive and must match
the format shown in CallPilot Manager after upgrading to BCM 4.0.
Note: The Startup Profile is not available for BCM1000 systems.
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Chapter 2
Documentation updates for BCM 4.0
This section provides updates to the BCM1000 Installation and Maintenance Guide
(N0008587 01).
General changes
The following changes apply throughout the document, even if not specifically identified:
•
Replace references to Unified Manager with Element Manager. Any related procedures are
documented, since Element Manager functions differently than Unified Manager.
•
The Programming Operations Guide for BCM 3.7 does not exist in BCM 4.0. The content can
be found in the BCM 4.0 Administration Guide and the BCM 4.0 Networking Configuration
Guide.
You can also refer to the online Help within Element Manager for information on using
Element Manager to configure and maintain your system.
•
The Quick Start wizard (available in BCM 3.7) is not supported in BCM 4.0. The initial
configuration of the system is done using Element Manager.
Page 3, Preface
Page 22, Data networking components
The sentence, “Modem card (North American systems only) — a V.90 modem that sends and
receives data using the public telephone system,”
should be, “Modem card (North American systems only) — a (V.90 or V.92) modem that sends
and receives data using the public telephone system.”
Page 23, MSC IP call processing hardware
The first bullet should be replaced with the following information.
•
DS30 buses are internal communication paths controlled by the MSC. Each DS30 bus
provides a possible 32 signaling channels (B1 and B2) and 32 media channels. In BCM 3.0
software, the B2 channels were reconfigured as B1 channels for station modules. As a result,
DS30 02 to 07 were configured to support 32 telephones on each bus configured with
DSM16+, DSM32+ modules set to double density. The ASM 8 module could also be
supported on all four offsets as of that software release.
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12 Chapter 2 Documentation updates for BCM 4.0
Page 33, Chapter 2, Telephony hardware
The following information should be deleted.
BCM 3.0 software introduced the concept of Full Double Density (FDD) and Partial Double
Density (PDD). On the default system, DS30 02 to 05 were defaulted to FDD, which provides 32
new ports for connecting digital telephones. To use the FDD feature, DSM16+, DSM32+ media
bay modules are configured to double density. DS30 06 and 07 default to PDD, but can be
configured to FDD.
Warning: Changing DS30 06 and 07 to FDD
Once you change DS30 06 and 07 to FDD, Companion telephones can no longer
be supported. This change cannot be reversed.
Page 44, Analog station modules and analog devices
Table 6, Analog engineering specifications, should be replaced with the table below:
Table 6 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 1 of 2)
Specification
ATA2
ASM8
ASM8+
GASM8
GASI
Ringing frequency
(North America)
20 Hz 1 Hz
20 Hz 1 Hz
20 Hz 1 Hz
20 Hz 1 Hz
20 Hz 1 Hz
Ringing frequency
(Europe)
25 Hz 1 Hz
25 Hz 1 Hz
25 Hz 1 Hz
25 Hz 1 Hz
25 Hz 1 Hz
Ringing voltage (North 80 V rms 10% 55 V rms 10% 65 V rms 10% 65 V rms 10% 65 V rms 10%
America)
Ringing voltage
(Europe)
75 V rms +/-
10%
N/A
65 V rms 10% 65 V rms 10% 65 V rms 10%
Loop current
20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum
-48 V dc 10% -48 V dc 10% -29 V dc 10% -48 V dc 10% -48 V dc 10%
Battery feed voltage
FIC code
OL13ABC
3
N/A
1
N/A
2
N/A
2
N/A
2
Ringer equivalency
number
ATA2 to BCM loop
135 ohms
N/A
N/A
N/A
N/A
resistance (cable only) (800 m of
0.5-mm wire or
2600 ft of 24
AWG wire)
Analog loop resistance 1300 ohms
250 ohms (1538 200 ohms (1231 200 ohms (1231 200 ohms (1231
m of 0.5-mm m of 0.5-mm m of 0.5-mm m of 0.5-mm
wire or 5000 ft of wire or 4000 ft of wire or 4000 ft of wire or 4000 ft of
24 AWG wire) 24 AWG wire) 24 AWG wire) 24 AWG wire)
on terminal side for
voice applications
(cable only)
(7200 m of
0.5-mm wire or
26000 ft of 24
AWG wire)
Analog loop resistance 200 ohms (1231 250 ohms (1538 200 ohms (1231 200 ohms (1231 200 ohms (1231
on terminal side for
data applications
(cable only)
m of 0.5-mm
wire or 4000 ft of wire or 5000 ft of wire or 4000 ft of wire or 4000 ft of wire or 4000 ft of
24 AWG wire) 24 AWG wire) 24 AWG wire) 24 AWG wire) 24 AWG wire)
m of 0.5-mm
m of 0.5-mm
m of 0.5-mm
m of 0.5-mm
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Chapter 2 Documentation updates for BCM 4.0 13
Table 6 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 2 of 2)
Specification
ATA2
ASM8
ASM8+
GASM8
GASI
Input impedance at tip 600 ohms
and ring
600 ohms
600 ohms
600 ohms
600 ohms
Return loss
> 20 dB for 200 > 20 dB for 200 > 20 dB for 200 > 20 dB for 200 > 20 dB for 200
to 3400 Hz
(when
to 3400 Hz
(when
to 3400 Hz
(when
to 3400 Hz
(when
to 3400 Hz
(when
terminated with terminated with terminated with terminated with terminated with
600 ohms)
600 ohms)
600 ohms)
600 ohms)
600 ohms)
Insertion loss on an
internal call
ATA2 to BCM
ATA2 to BCM
ATA2 to BCM
ATA2 to BCM
ATA2 to BCM
loss 3.0 dB 0.5 loss 3.0 dB 0.5 loss 3.0 dB 0.5 loss 3.0 dB 0.5 loss 3.0 dB 0.5
dB
dB
dB
dB
dB
Insertion loss on an
external call
ATA2 to BCM
loss 2.2 dB +/-
ASM to BCM
loss 3.0 dB +/-
ASM to BCM
loss 3.0 dB +/-
ASM to BCM
loss 3.0 dB +/-
ASM to BCM
loss 3.0 dB +/-
1.0 dB; BCM to 1.0 dB; BCM to 1.0 dB; BCM to 1.0 dB; BCM to 1.0 dB; BCM to
ATA2 loss 0.5 dB ASM loss 0.5 dB ASM loss 0.5 dB ASM loss 0.5 dB ASM loss 0.5 dB
1.0 dB
1.0 dB
1.0 dB
1.0 dB
1.0 dB
MWI type (see Note)
Stutter tone
Stutter tone
Stutter tone/
/ Voltage MWI
(CO: 120 V)
Stutter tone/
Reverse polarity/ Reverse polarity/
Voltage MWI
(CO: 120 V)
Stutter Tone/
Voltage MWI
(PBX: 90 V)
Disconnect
supervision types
N/A
N/A
OSI EIA/TIA 464 OSI EIA/TIA 464 N/A
section
section
4.5.10.2.4/
4.5.10.2.5.1
4.5.10.2.4/
4.5.10.2.5.1
Note: The MWI type depends on the country profile, and the MWI voltage shown is a maximum value.
Page 52, Legacy mobility equipment
This section should be removed.
The listed equipment, NetVision, Companion, and DECT, is not supported in BCM 4.0 (DECT is
still supported in European markets).
Page 55, Chapter 3, Auxiliary equipment
The first two paragraphs should be removed and replaced with the following information:
You require a personal computer to run Element Manager. You use Element Manager to configure
and manage the BCM system through a connection between your computer and the BCM system
(either through the LAN or using an Ethernet crossover cable). To work with Element Manager,
you require the correct version of Element Manager installed on your computer.
The computer you will use to run Element Manager must meet the following requirements:
•
•
•
•
Operating system: Windows 98SE, Windows 2000, Windows XP
RAM: minimum 256 MB (512 MB recommended)
Disk space: 150 MB
Browser: Internet Explorer (IE) 5.5 or IE 6.0 (recommended)
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14 Chapter 2 Documentation updates for BCM 4.0
•
Element Manager access is also supported through a Citrix server
For information on downloading and installing Element Manager, refer to “Using Element
Page 64, Explaining double density
The paragraph at the top of page 64 should be deleted, since Companion is not supported and PDD
is not required.
Default BCM 3.0 and newer systems are configured as Partial Double Density (PDD) systems, in
that they maintain DS30 06 and 07 in the original configuration of 16 DNs per bus. This
accommodates those systems which use Companion. The system can be set to Full Double Density
(FDD) at system startup or once the system is setup. When the system is set to FDD, DS30 06 and
07 allow access to the second set of DNs, and they are no longer available for Companion
operation.
Page 64, Setting offsets
The following paragraph should be changed as follows:
For station modules, each bus supports 16 telephones or telephony devices for station modules that
support single density, or which are set to single density in the case of the DSM16+ and DSM32+,
or on DS30 06 and 07 if the system remains set to Partial Double Density (PDD). On each bus that
supports double density, DSM16+ and DSM32+ modules set to double density have access to
eight telephones per offset, for a total of 32 telephones per DS30 bus if the offsets are fully loaded.
Page 69, Environment checklist
The fourth bullet should be replaced with the following:
•
within the temperature ranges of 0°C and 40°C (32°F and 104°F)
Page 70, Electrical requirements
The second bullet should be replaced with the following:
•
The supplied power must be 100/240 V AC, 50/60 Hz, and 10 A minimum service with a
third-wire safety ground. The third-wire safety ground provides shock protection and prevents
electromagnetic interference.
Page 88, Double density example
Figure 38 should be deleted.
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Chapter 2 Documentation updates for BCM 4.0 15
Page 110, Shutting down the system
The procedure about how to shut down the system should be replaced with the following section.
Performing a system shutdown
If there is a need to perform maintenance, the system may already be powered down. If this is the
If the system is still operating, perform the following procedures:
•
•
To shut down the system software
1
2
Check for a recent backup of the BCM system programming.
If there is no recent backup, use Element Manager to back up the system data. For information
about backing up the system data, refer to the BCM 4.0 Administration Guide.
3
4
5
In Element Manager, from the Administration tab, click the Utilities folder to expand it.
From the Utilities folder, select Reset.
Click Shutdown System to prepare the system for power disconnect.
This action will stop all services. All Element Manager sessions will be disconnected from the
system. The BCM system can be restored to service only by powering the BCM system off and
back on again.
6
7
Click Ok.
The progress update dialog box appears and the BCM system begins the shutdown process.
When the shutdown process is complete, the final warning dialog box appears, and the LEDs
enter the flashing state.
Click Ok to disconnect Element Manager.
When the shutdown Element Manager is disconnected, the system gives an audible beep. The
LEDs remain in the flashing state until the hardware is shutdown (see “To shutdown the
If the system hardware is not shutdown within about 15 minutes, it automatically boots up
again.
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To shutdown the system hardware
Warning: Remove all of the connections to the BCM system before you power down the
system.
Failure to disconnect lines before you power down the system can cause damage to the
system.
1
Remove the DS256 cables from the front of the BCM main unit and, if present, the expansion
unit. This includes the data connections on the MSC.
Mark the cables to ensure correct reconnection.
Warning: You must disconnect power from the main unit after you have performed an
Element Manager shutdown. The main unit cannot start operating again until after power
has been disconnected and then reconnected.
2
3
4
Turn off the power switch located at the back of the BCM main unit and expansion unit.
Disconnect the BCM main unit and expansion unit power cords from the AC outlet.
Ensure you have room to access the part you are working on. Remove the BCM main unit
from the rack, if necessary.
Pages 126–131, Setting initial system configurations
This section should be removed. The initial system configuration will be done after the rest of the
equipment is installed.
Pages 131, Entering the software keycodes
This section should be removed. The keycode feature is discussed in another section of the
addendum.
Pages 144-146, Telephone port and DN cross-reference
The Note on page 144 should be modified as follows.
Note: The following table is based on a system with three-digit DNs, with a start
DN of 221. If your system has longer DNs, the system automatically adds a repeat
of the first digit for each additional DN length unit. i.e. 221 becomes 2221. Also,
note on the tables below that DN numbering differs between systems that were
upgraded from BCM 2.5 software and systems that were new with BCM 3.0 or
newer software.
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Chapter 2 Documentation updates for BCM 4.0 17
In Tables 37 and 38 on page 145 and 146 respectively, the references to PDD should be deleted.
Pages 160–161, New chapters
The following chapters should be inserted between Chapter 13, “Installing optional telephony
equipment” and Chapter 14, “Troubleshooting.” These chapters are located at the back of this
addendum (the chapters should be viewed in the order given):
•
•
•
•
•
Pages 168–169, Shutting down the system software and
Shutting down the system hardware
These sections should be replaced with the information in this section,“Page 110, Shutting down
Page 171, Software restart
This procedure should be changed to:
If you did not shut down the system, restart the software:
1
2
3
In Element Manager, from the Administration tab, click the Utilities folder to expand it.
From the Utilities folder, select Reset.
Click Reboot BCM System to reboot the system.
Warning: When you restart the system, all IP clients, voice mail, and VoIP ports
are not available until the system services restart.
If you have a mirrored disk system, once the services restart, the system
automatically ensures the mirrored disk is updated.
Page 179, Initializing the hard disk (single-disk system BCM
2.5/2.5.1)
This section should be removed.
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Page 182, Initializing the hard disk (single-disk system BCM
3.0)
This section should be removed.
Page 184, Initializing the hard disk (single-disk system BCM
3.01 and newer systems)
This section should be removed and replaced with the following information.
Initializing the hard disk
The BCM system is normally initialized prior to shipment. However, if you have to replace the
hard disk in a standard single-disk system, use this procedure to initialize the BCM software.
After initialization, you must restore the configuration data to the BCM. Use the backup and
restore utility (BRU) to restore configuration data. Nortel recommends that you maintain a current
configuration backup. If you do not have a current backup, enter the configuration data manually.
Note: When you replace a hard disk, IP configuration data is lost. The BCM system IP
address defaults to 10.10.10.1.
Perform the following procedures after you replace the hard disk and the system has booted up.
To initialize the hard disk in a single disk configuration
1
Ensure the Power (LED 1), Temp (LED 9), and Fan (LED 10) LEDs on the BCM main unit are
lit.
2
3
Connect to the BCM system.
Do one of the following:
•
•
Manually reenter configuration data.
Restore system and data information (except Telephony and Registry) from your backup data.
For information on how to restore data to your system from a backup, refer to the BCM 4.0
Administration Guide.
Note: Perform a backup only on similar software versions.
Page 196, Controlling and monitoring mirroring operations
This section should be replaced with the following information:
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Chapter 2 Documentation updates for BCM 4.0 19
You can monitor and control disk mirroring through a control screen in Element Manager.
Under Administration > System Status > Disk mirroring, you can access a screen that allows
you to control the mirroring operation from your desktop, as well as display the status of the hard
Table 1 Disk mirroring settings
Tab
Field
Functions
Description
Settings
Version
Read-only field
Primary Master
Shows the current version of mirroring firmware.
Operation Mode
Mirror mode is disabled. The Primary disk is the
operating disk.
Mirror Master
Mirror mode is disabled. The Mirrored disk is now
the operating disk.
Mirror Mode
Auto
The system is in Mirror mode.
Ultra UDMA
The interface speed to the hard disk is set
automatically. This is the default.
Mode
The interface speed to the hard disk is set to a
specific timing.
Note: Changing the speed from auto could
significantly affect system performance.
Beep Timing
Disable
The failure tone is disabled.
Continuous
The audible tone will beep continuously if a failure
occurs.
XX seconds/minutes
The audible tone will beep for the period chosen if
a failure occurs.
Default: BEEP_30Seconds.
Status
DuplWin Dll version
<current version number>
N/A
Shows the version or N/A if no version is found.
Primary Master Status Good, Bad, or N/A
Indicates the current status of the primary hard
disk.
Mirror Master Status
Initialization Status
Good, Bad, or N/A
Indicates the current status of the secondary hard
disk.
Started, Finished, Failed,
Shutdown, or N/A
Indicates current status of the initialization
process.
Configuration menu item
Set Buzzer ON
If turned on, you can control the module buzzer
remotely.
Set Buzzer OFF
If turned off, the module buzzer can only be
controlled from the front of the controller.
Report menu item
Status Screen
Launches a new browser window that displays
mirroring summary. The summary shows which
hard disks are installed, where they are placed,
and which is the active hard disk.
Drive Status
Refresh
Displays a status bar to indicate process of
mirroring.
View
Use this to update the status screen.
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Page 229, Determining the status of a telephone
The procedure, “To find out the status of a set,” should be modified as follows.
To find out the status of a set
1
2
3
4
5
6
Open Element Manager and connect to your BCM system.
From the Configuration tab, click the Telephony folder to expand it.
From the Telephony folder, select Sets.
From the Sets subfolder, select Active Sets.
In the Active Sets panel, select the desired telephone.
Use the various tabs and the Details panel to view the status of the telephone.
Page 230, Moving telephones
The sentence, “You can move a Business Communications Manager digital telephone to a new
location within the system without losing its programmed settings if the telephone has been
enabled with Set relocation in system programming under Feature programming,”
should be, “You can move a BCM digital telephone to a new location within the system without
losing its programmed settings if the system has been enabled with Set relocation (Configuration
> Telephony > Global Settings > Feature Settings).”
Page 233, Appendix A, Defining region-based defaults
This appendix should be removed and replaced with the chapter, “Market profile attributes” on
Page 254, Set DNs and port numbers
In Table 64 on page 254, the references to PDD should be deleted.
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21
Appendix A
Getting started
About this guide
The BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum describes how to
install, configure, and maintain the BCM200 and BCM400 hardware running Business
Communications Manager (BCM) 4.0 software.
The concepts, operations, and tasks described in this guide relate to the hardware of the BCM
system. This guide provides task-based information on how to install the hardware components
and perform basic configuration tasks.
Use Element Manager, Startup Profile, and Telset Administration to configure various BCM
parameters.
In brief, the information in this guide explains:
•
•
•
•
Installing hardware components
Starting and initializing the system hardware
Replacing components
Testing the system
Audience
The BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum is directed to
installers responsible for installing, configuring, and maintaining BCM 4.0 systems.
To use this guide, you must:
•
•
•
be an authorized BCM 4.0 installer or administrator within your organization
know basic Nortel BCM terminology
be knowledgeable about telephony and IP networking technology
Acronyms
The following is a list of acronyms used in this guide.
Table 1 Acronyms (Sheet 1 of 3)
Acronym
Description
ACU
AIS
Audio conference unit
Alarm indication system
American Power Conversion
APC
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22 Appendix A Getting started
Table 1 Acronyms (Sheet 2 of 3)
Acronym
Description
ASM
ATA
Analog station module (analog station media bay module)
Analog terminal adapter
BCM
BRIM
CAP
CFA
Business Communications Manager
Basic rate interface module (basic rate interface media bay module)
Central answering position
Carrier failure alarm
CLID
CO
Calling line identification
Central office
CSU
CTM
DDIM
DECT
DIMM
DMC
DSM
DSP
DSU
DTE
DTM
FEM
FRU
GASM
GATM
KEM
KIM
Channel service unit
Caller ID trunk module (caller ID trunk media bay module)
Digital drop and insert MUX
Digital enhanced cordless telecommunications
Dual in-line memory module
Digital mobility controller
Digital station module (digital station media bay module)
Digital signal processor
Data service unit
Data terminal equipment
Digital trunk module (digital trunk media bay module)
Fiber expansion module
Field replaceable unit
Global analog station module (global analog station media bay module)
Global analog trunk module (global analog trunk media bay module)
Key expansion module
Key indicator module
KRS
LAN
Keycode retrieval system (Nortel keycode retrieval system)
Local area network
LIU
Line isolation unit
MBM
MSC
MWI
NIC
Media bay module
Media services card
Message waiting indication
Network interface card
ONS
OSI
on-premise station
Open switch interval
PCI
Peripheral component interface
Processor expansion card
PEC
PSTN
Public switched telephone network
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Appendix A Getting started 23
Table 1 Acronyms (Sheet 3 of 3)
Acronym
Description
PSU
QoS
RAI
Power supply unit
Quality of service
Remote alarm indication
Redundant array of independent disks
Ringer equivalence number
Redundant feature option
Redundant power supply
Station auxiliary power supply
Safety extra low voltage
System status display
RAID
REN
RFO
RPS
SAPS
SELV
SSD
UPS
USB
VMWI
VoIP
WAN
Uninterruptable power supply
Universal serial bus
Visual message waiting indicator
Voice over Internet protocol
Wide area network
Symbols and conventions used in this guide
These symbols are used to highlight critical information for the BCM system.
Caution: Alerts you to conditions where you can damage the equipment.
Danger: Alerts you to conditions where you can get an electrical shock.
Warning: Alerts you to conditions where you can cause the system to fail or work
improperly.
Note: Alerts you to important information.
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24 Appendix A Getting started
Tip: Alerts you to additional information that can help you perform a task.
Security Note: Indicates a point of system security where a default should be
changed, or where the administrator needs to make a decision about the level of
security required for the system.
!
Warning: Alerts you to ground yourself with an antistatic grounding strap
before performing the maintenance procedure.
Warning: Alerts you to remove the BCM main unit and expansion unit power
cords from the AC outlet before performing any maintenance procedure.
These conventions and symbols are used to represent the Business Series Terminal display and
dialpad.
Convention
Example
Used for
Word in a special font (shown in
the top line of the display)
Command line prompts on display telephones.
Pswd:
Underlined word in capital letters
(shown in the bottom line of a
two-line display telephone)
Display option. Available on two-line display
telephones. Press the button directly below the
option on the display to proceed.
PLAY
Dialpad buttons
Buttons you press on the dialpad to select a
particular option.
£
These text conventions are used in this guide to indicate the information described:
Convention
Description
bold Courier
text
Indicates command names and options and text that you must enter.
Example: Use the infocommand.
Example: Enter show ip{alerts|routes}.
italic text
Indicates book titles.
plain Courier
text
Indicates command syntax and system output (for example, prompts
and system messages).
Example: Set Trap Monitor Filters
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Appendix A Getting started 25
Convention
Description
FEATURE
HOLD
RELEASE
Indicates that you press the button with the coordinating icon on
whichever set you are using.
Related publications
This section provides a list of additional documents referred to in this guide. There are two types
Technical Documents
System Installation
Upgrade Guide (N0060597)
BCM 4.0 Installation Checklist and Quick Start Guide (N0060602)
BCM1000 BCM 3.7 Installation and Maintenance Guide (N0008587 01)
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum (N0060603)
Keycode Installation Guide (N0060625)
System Programming
BCM 4.0 Administration Guide (N0060598)
BCM 4.0 Device Configuration Guide (N0060600)
BCM 4.0 Networking Configuration Guide (N0060606)
BCM 4.0 Telset Administration Guide (N0060610)
Telephones and Peripherals
BCM 4.0 Telephony Device Installation Guide (N0060609)
Digital Mobility
DECT Deployment and Demonstration Tool
Digital Mobility System Installation and Configuration Guide (N0000623)
T7406 Cordless Handset Installation Guide (P0606142)
IP Telephony
WLAN IP Telephony Installation and Configuration Guide (N0060634)
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26 Appendix A Getting started
Call Pilot
CallPilot Manager Set Up and Operation Guide (N0027247)
CallPilot Telephone Administration Guide (N0060618)
User Guides
There are no references to specific user guides.
How to get help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel Technical Support
Web site:
This site provides quick access to software, documentation, bulletins, and tools to address issues
with Nortel products. More specifically, the site enables you to:
•
•
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base for answers to
technical issues
•
•
sign up for automatic notification of new software and documentation for Nortel equipment
open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical Support Web site, and have a
Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number for your region:
Getting Help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)
to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for
your product or service, go to:
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Appendix A Getting started 27
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.
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Appendix B Initializing the system 29
Appendix B
Initializing the system
After you start the BCM system, you are ready to set the initial configuration parameters.
The initial configuration defines your BCM system to the network. It also gives the system a
unique identity and initial parameters. From that point, you can continue with the specific
configurations for your system, which are described in the BCM 4.0 Administration Guide and the
other user guides for each optional application you choose to add to your system.
Data parameter requirements
Obtain the following parameter values from an Internet service provider (ISP) or corporate
network administrator.
•
•
•
•
•
•
•
•
initial IP address and netmask for each network interface
primary (and optional secondary) DNS servers
default next-hop router
fractional T1 channel numbers (if you are using fractional TI)
system name
WAN link protocol
frame relay DLCI/CIR (if applicable)
V.90 or V.92 modem settings (North America only)
Using the default BCM system IP address
All BCM systems are shipped with this default address:
•
•
IP address: 10.10.10.1
Subnet: 255.255.255.0
If you can use the default IP address, you can connect the BCM system to the LAN. This enables
you to configure the BCM system, through Element Manager, from any PC connected to the LAN.
You can also connect to the BCM system using an Ethernet crossover cable (see “Using the
Warning: Before using the default address on your network, check with your system
administrator. If this address conflicts with the LAN settings, you can cause network
damage if you connect to the network without changing the IP address.
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30 Appendix B Initializing the system
If you must change the IP address (due to a conflict with your network), connect to the BCM
address using Telset Administration.
Using the Ethernet crossover cable
You use an Ethernet crossover cable connected to a computer with a network card to connect your
computer to the LAN card in the BCM main unit. With this connection, you can use Element
Manager to configure the BCM system when you are unable to immediately connect your system
to the LAN card or your system does not have a network connection.
You use this type of connection in these situations:
•
•
•
The computer you are using does not have access to the BCM system through the network.
The BCM system is not connected to a LAN or WAN.
You have to change the IP address and netmask for the BCM system before you connect it to
the network.
Setting the crossover connections
To connect to the BCM system using an Ethernet crossover cable, you need a computer equipped
required.
Figure 1 Ethernet crossover cable
3TD+
6TD-
1RD+
2RD-
3TD+
6TD-
1RD+
2RD-
Connecting through Ethernet crossover cable
Use the following two procedures to connect the Ethernet crossover cable and configure your
computer to connect to the BCM system.
To connect the Ethernet crossover cable
1
2
3
Shut down the computer.
Attach one end of the Ethernet crossover cable to the LAN card on the BCM main unit.
Connect the other end of the cable to the network interface card on your computer.
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Appendix B Initializing the system 31
4
Start the computer.
To configure your computer
Note: The steps below may differ slightly depending on the operating system of your
computer. The task in this section is to specify the IP address and subnet mask for the
computer.
1
2
3
4
5
6
From the Start menu, choose Settings then choose Control Panel.
Double-click the Network icon.
Select your TCP/IP adapter, and then click the Properties button.
Click the IP Address tab.
Click the Specify an IP address option.
In the IP Address field, enter the IP address of the BCM system (if using the default IP
address, enter 10.10.10.2).
7
In the Subnet Mask field, enter the subnet mask of the BCM system (if using the default, enter
255.255.255.0).
8
9
Click OK.
Click OK.
Your computer is now configured to connect to the BCM system.
Connecting through the serial port
You can also connect to the BCM system through the serial port using a null modem cable. You
can then change the IP address of the BCM system and perform other basic configuration tasks.
You can use Element Manager to perform more detailed configuration of your system.
You must use a null modem cable connection to the BCM main unit if the default IP address is not
compatible with your LAN or WAN network.
Required equipment:
•
•
null modem cable
VT100-compatible terminal or a computer that has a terminal program such as Hyperterminal
Warning: Your terminal must be VT100-compatible and must support the VT100
National Character set. If the terminal does not support the National Character set, the text
displays incorrectly.
You can enable or disable the serial port through Element Manager. This functionality is helpful
for diagnostics and to make the system more secure. By default the serial port is enabled.
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32 Appendix B Initializing the system
Null modem cable setup
Table 3 Serial port pinout
Pin
Signal
Pin
Signal
1
2
3
4
5
Data Carrier Detect (DCD)
* Serial data in (RX)
* Serial data out (TX)
Data Terminal Ready (DTR)
* Ground
6
7
8
9
Data Set Ready (DSR)
Request to Send (RTS)
Clear to Send (CTS)
Ring Indicator (RI)
* required connections
Figure 2 Serial pinout
1
2
3
4
5
6
7
8
9
Transmission parameters:
•
•
•
•
•
9600 bits per second
8 data bits
no parity
1 stop bit
hardware flow control
Note: For instructions about how to set the transmission parameters, refer to the terminal
or terminal emulation program documentation. The BCM system supports carriage return.
To display the configuration menus
1
Attach the null modem cable to the serial port on the BCM main unit.
Note: The location of the transmit (TX) and receive (RX) pins on your terminal can vary.
Refer to your terminal or computer documentation to confirm pin locations.
2
3
4
Attach the other end of the null modem cable to the serial port on the terminal or computer.
Ensure that the BCM main unit and your terminal or computer are turned on.
Access the BCM main unit using one of the following methods:
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Appendix B Initializing the system 33
a
b
If using a terminal emulation program (Hyperterminal), attach a configuration computer to
the BCM main unit serial port (recommended method).
If you are accessing the BCM main unit through your local area network through SSH
(secure socket shell), use the default IP address 10.10.10.1.
5
When prompted for a User ID, type:
nnadmin
6
7
When prompted for a Domain, press <ENTER>.
When prompted for a Password, type:
PlsChgMe!
8
Figure 3 Configuration main menu screen
Note: If the Initialization Menu screen appears instead of the Main Menu shown above,
your BCM system is not initialized correctly.
9
Enter the number of the parameter you want to configure.
Warning: Changing this information on an existing system completely erases the
telephony programming and disables the telephony system. It also reboots the BCM
system.
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34 Appendix B Initializing the system
Software keycode
You require a keycode to enable software features on the BCM system. You receive only one
keycode whether you purchase one feature or a bundle of features.
To generate a keycode, you require an authorization code for each feature you purchase.
For example, if you have one feature, you receive one authorization code and you will generate
one keycode. If you purchase four features, you receive four authorization codes, however, you
will still generate only one keycode.
To generate a keycode through the Nortel Keycode Retrieval System (KRS), you require:
•
•
•
Username and password for the KRS (http://www.nortel.com/servsup/krs)
BCM 4.0 feature authorization code for each feature
BCM 4.0 system ID
You can apply a keycode file using:
•
•
For more information on keycodes, refer to the Keycode Installation Guide.
Regenerating a keycode after system replacement
If you replace your media services card (MSC), you must regenerate your keycode file to reflect
the new system identification. Apply the keycode file after you perform your system data restore.
For more information, refer to the Keycode Installation Guide.
Next step
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Appendix C Configuring the BCM system 35
Appendix C
Configuring the BCM system
This section provides information on configuring the basic BCM parameters. You can configure
more advanced parameters using Element Manager or Telset Administration after the BCM
system is operational.
Figure 4 shows an overview of configuring the basic BCM parameters.
Figure 4 Overview of configuring the basic BCM parameters
For simplicity, the task of configuring the basic BCM parameters is divided into two parts:
•
•
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36 Appendix C Configuring the BCM system
Initial parameters overview
The initial parameters are the required parameters that can be configured using Telset
Table 4 Initial parameters
Parameters
Keycode
Telset Administration
Element Manager
Feature 9*8 > Feature codes
Configuration > System >
Keycodes
IP address:
Feature 9*8 > IP Address
Configuration > Resources >
Network Interface
•
•
•
Obtain dynamically
IP address
IP subnet mask
Modem:
Feature 9*8 > Modem
Feature **PROFILE
Feature **STARTUP
Configuration > Resources >
Network Interface
•
Enable/disable modem
System:
Administration > Utilities > Reset
> Cold Reset Telephony Services
•
Region
Telephony startup:
Administration > Utilities > Reset
> Cold Reset Telephony Services
•
•
Template
Start DN
Voice mail:
Feature 983
Configuration > Applications >
Voice Messaging/Contact Center
•
•
•
•
•
•
Attendant DN
UI style
Language
From Line
To Line
Number of rings
User account:
Feature 9*8 > User Accounts
Configuration > Administrator
Access > Accounts and Privileges
> View by Accounts tab
•
•
Telset user ID (numeric)
Telset password (numeric)
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Appendix C Configuring the BCM system 37
Startup parameters overview
The startup parameters are the remaining required parameters that cannot be configured using
Telset Administration. These parameters must be configured using Element Manager. See Table 5
for a list of the startup parameters.
Table 5 Startup parameters
Parameters
System:
Telset Administration
Element Manager
N/A
Configuration > System >
Identification
•
System name
(ID set automatically)
System:
N/A
N/A
Configuration > System >
Keycodes
•
System ID
(View ID - it is set automatically
and cannot be changed)
Time:
Configuration > System > Date
and Time
•
•
•
•
Date and Time source
NTP server address
Date and time
Time zone
DHCP server:
N/A
N/A
Configuration > Data Services >
DHCP Server > Subnets tab
•
•
•
•
•
Enable/disable server
IP domain name
Primary DNS
Secondary DNS
Default gateway
IP Phones:
Configuration > Resources >
Telephony Resources
•
•
•
•
•
Enable registration
Enable global pwd
Global pwd
Auto-assign DNs
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SNMP Agent:
N/A
N/A
Configuration > Administrator
Access > SNMP > General tab
•
•
•
Enable/disable SNMP agent
Minimum security
SNMP version support
SNMP community:
Configuration > Administrator
Access > SNMP > Community
strings tab
•
•
Community string
Type of access
SNMP manager:
Manager IP address
User account:
N/A
N/A
Configuration > Administrator
Access > SNMP > General tab
•
Configuration > Administrator
Access > View by Accounts tab
•
•
•
•
User ID
Group
Description
Callback number
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38 Appendix C Configuring the BCM system
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