Nortec Humidifier NH Series User Manual

NH  
TM  
Series  
NHTC / NHPC  
ELECTRODE  
STEAM HUMIDIFIER  
Installation Manual  
2522381-C  
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TABLE OF CONTENTS  
Subject  
Page  
10-00 INTRODUCTION  
1.  
PREINSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
RECEIVING & UNPACKING EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
PACKAGING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
HUMIDIFIER AND CONTROLS BOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
DISTRIBUTOR BOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
ACCESSORIES BOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
PREINSTALLATION EQUIPMENT VERIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
A.  
2.  
A.  
B.  
C.  
D.  
3.  
A.  
10-10 INSTALLATION PROCEDURES  
1.  
HUMIDIFIER INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
LOCATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
MOUNTING WITH KEYHOLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
MOUNTING WITH WALL BRACKET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
WATER SUPPLY LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
DRAIN LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
STEAM RUNS AND CONDENSATE RETURNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
ELECTRICAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
CONTROL WIRING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
OPTIONAL OUTDOOR TEMPERATURE RESET FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
HUMIDITY TRANSDUCER SIGNAL INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
NETWORKING NHTCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
NORTEC ONLINE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
A.  
B.  
C.  
D.  
E.  
F.  
G.  
H.  
I.  
J.  
K.  
L.  
10-20 OPERATION  
1.  
NHTC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
A.  
B.  
C.  
D.  
E.  
F.  
G.  
H.  
I.  
NHTC COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
HUMIDIFIER START-UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
BASIC STEAM PRODUCTION METHOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
CYLINDER LIFE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
SOFTWARE INITIAL SELF-TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
SOFTWARE FLOW CHART WITH DEFINITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
SELF-HELP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
SYSTEM MESSAGES AND LIGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
DOUBLE UNIT OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
STEAM DISTRIBUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
STEAM DISTRIBUTOR OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
SAM-E OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
BLOWER PACK OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
CONTROLS AND REMOTE COMMUNICATION (OPTIONAL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
DIGITAL CONTROL OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
DIGITAL TRANSDUCER OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
REMOTE CONNECTIONS (OPTIONAL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
NORTEC LINKS OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
NORTEC ONLINE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
2.  
3.  
A.  
B.  
C.  
A.  
B.  
C.  
D.  
E.  
10-30 MAINTENANCE PROCEDURES  
1.  
NH ELECTRODE STEAM HUMIDIFIERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
WHEN TO REPLACE THE STEAM CYLINDER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
EXTENDED SHUT-DOWN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
COMPONENTS OF THE STEAM CYLINDER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
A.  
B.  
C.  
D.  
2008-08-28  
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E.  
F.  
G.  
HOW TO REMOVE THE STEAM CYLINDER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52  
MANDATORY CLEANING OF THE DRAIN VALVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53  
HOW TO INSTALL THE REPLACEMENT CYLINDER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54  
10-40 TROUBLESHOOTING  
1.  
TROUBLESHOOTING NH ELECTRODE STEAM HUMIDIFIERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
A.  
B.  
C.  
PREPARATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
STARTING POINT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
NHTC/NHPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
TROUBLESHOOTING DISTRIBUTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
TROUBLESHOOTING ATMOSPHERIC DISTRIBUTORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
SAM-E TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
BLOWER PACKS TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
DIGITAL ON/OFF HUMIDISTAT SENSOR CALIBRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
0-10V DIGITAL HUMIDISTAT SENSOR CALIBRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
2.  
3.  
4.  
5.  
6.  
A.  
A.  
A.  
A.  
A.  
10-50 TECHNICAL  
1.  
WIRING AND TERMINALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68  
A.  
B.  
HUMIDIFIER CONTROL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68  
NH WIRING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69  
CHECK LISTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
PRE-NORTEC ONLINE START UP CHECKLIST WIRING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
PRE-NORTEC LINKS START-UP CHECKLIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
HUMIDIFIER MANDATORY PRE-START UP CHECKLIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72  
HUMIDIFIER MANDATORY START-UP CHECKLIST AND QUICK REFERENCE . . . . . . . . . . . . . . . .73  
PERIODIC MAINTENANCE CHECKLIST AND QUICK REFERENCE . . . . . . . . . . . . . . . . . . . . . . . . .74  
SPARE PARTS AND EXPLODED VIEWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76  
ASD, BSD, CSD DISTRIBUTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76  
SAM-E SPARE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76  
NH SERIES HUMIDIFIER SPARE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
2.  
A.  
B.  
C.  
D.  
E.  
3.  
A.  
B.  
C.  
WARRANTY  
2008-08-28  
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LIST OF FIGURES  
Figure  
Page  
10-00 INTRODUCTION  
Figure 1.  
Figure 2.  
Figure 3.  
Figure 4.  
Figure 5.  
Figure 6.  
NHTC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Humidifier Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Distributor Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
SAM-e Distributor Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Remote Mounted Blower Pack Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Typical NHTC Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7  
10-10 INSTALLATION PROCEDURES  
Figure 1.  
Figure 2.  
Figure 3.  
Figure 4.  
Figure 5.  
Figure 6.  
Figure 7.  
Figure 8.  
Figure 9.  
Figure 10.  
Figure 11.  
Figure 12.  
Figure 13.  
Clearances and Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Mounting with Keyholes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Mounting with Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Drain Water and Supply Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Steam Run and Condensate Return Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Steam Run and Condensate Return Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Primary Voltage Supply Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
On-Off Control Guidelines and Low Voltage Terminal Strip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
NORTEC Control Guidelines and Wiring (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Setpoint Versus Outdoor Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
NORTEC Humidity Transducer Guidelines and Wiring (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Networking NHTCs (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
NORTEC OnLine Installation Guidelines (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
10-20 OPERATION  
Figure 1.  
Figure 2.  
Figure 3.  
Figure 4.  
Figure 5.  
Figure 6.  
Figure 7.  
Figure 8.  
Figure 9.  
Figure 10.  
Figure 11.  
Figure 12.  
Figure 13.  
NHTC Components (Front View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
NHTC Components (Side View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Humidifier Start-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Drain Rate Versus Water Conductivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Capacity Setting and Cylinder Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Basic Steam Production Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Software Flow Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Steam Distributor Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
SAM-e Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Blower Pack Operation and Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
NORTEC Digital Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Difference from Setpoint in Relation to Demand Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Duct and Wall Mounted Transducer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
10-30 MAINTENANCE PROCEDURES  
Figure 1.  
Figure 2.  
Figure 3.  
Figure 4.  
Cylinder Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Cylinder Removal Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Drain Valve Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Cylinder Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
10-50 TECHNICAL  
Figure 1.  
Figure 2.  
Figure 3.  
Figure 4.  
Figure 5.  
Figure 6.  
NHTC/NHPC Double Unit Wiring Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
NHTC/NHPC Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Distributor Exploded View and Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
SAM-e Exploded View and Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
NHTC/NHPC Plumbing Compartment Exploded View and Spare Parts . . . . . . . . . . . . . . . . . . . . . 77  
NHTC/NHPC Electrical Compartment Exploded View and Spare Parts . . . . . . . . . . . . . . . . . . . . . 80  
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LIST OF TABLES  
Table  
Page  
10-10 INSTALLATION PROCEDURE  
Table 1.  
Table 2.  
Table 3.  
Table 4.  
Table 5.  
Table 6.  
Maximum Recommended Length of Steam Runs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Steam Line Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Recommended Material and Size for Steam Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Recommended Condensate Line at Distributor(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
Equivalent Length Elbow and T-Fittings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
Humidifier and Distributor Inlet/Outlet Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
10-20 OPERATION  
Table 1.  
Table 2.  
Table 3.  
Table 4.  
NHTC / NHPC Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29-30  
Self-Test Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32  
Signal Light Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Status Messages with LED State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
10-40 TROUBLESHOOTING  
Table 1.  
Table 2.  
Table 3.  
Table 4.  
Troubleshooting Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57  
Ensuring A Demand Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
NH System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60  
Term Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
10-50 TECHNICAL  
Table 1.  
Table 2.  
Table 3.  
Controller and Sensor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68  
NHTC/NHPC Plumbing Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78  
NHTC/NHPC Electrical Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  
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10-00  
INTRODUCTION  
10-00  
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Figure 1. NHTC  
10-00  
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1. PRE-INSTALLATION  
A. RECEIVING & UNPACKING EQUIPMENT  
(1) Check packing slip to ensure ALL material has been delivered.  
(2) All material shortages are to be reported to NORTEC within 48 hours from receipt  
of goods. NORTEC assumes no responsibility for any material shortages beyond  
this period.  
(3) Inspect shipping boxes for damage and note damages on shipping waybill  
accordingly.  
(4) After unpacking, inspect equipment for damage and if damage is found, notify the  
shipper promptly.  
(5) All NORTEC products are shipped on an FOB factory basis. Any and all damage,  
breakage or loss claims are to be made directly to the shipping company.  
2. PACKAGING  
A. GENERAL  
(1) The equipment packaging is standardized in that each box in the shipment will  
always have the same contents. The following paragraphs identify the contents of  
each box.  
B. HUMIDIFIER AND CONTROLS BOX  
(1) The typical equipment found in the humidifier and controls box is shown in Figure  
2. The contents of the box are listed on the box. If controls are ordered they will be  
listed and small accessories that fit into the box will also be listed on the box.  
C. DISTRIBUTOR BOX  
(1) Depending on the equipment ordered any of the following distributor box  
configurations may be received:  
a.  
For equipment received if an ASD, BSD, CSD distributor(s) is ordered refer to  
Figure 3.  
b.  
c.  
For equipment received if a SAM-e distributor is ordered refer to Figure 4.  
For equipment received if a RMBP is ordered refer to Figure 5.  
D. ACCESSORIES BOX  
(1) Additional accessories such as DWC, DWSP, Filter, and Fill cup extension kits are  
shipped in a separate box. Smaller accessories that would fit in the humidifier box  
are put in the humidifier box and the box is identified as containing such.  
10-00  
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HUMIDIFIER  
BAG WITH  
MANUAL,  
CLAMPS,  
HOSE SECTION  
STEAM HOSE  
SECTION (NOT  
SUPPLIED IF BUILT  
ON BLOWER PACK  
ORDERED)  
CONTROLS  
(IF ORDERED  
ONLY)  
BOX WITH  
ABBREVIATED  
INSTRUCTIONS  
AND BOX  
CONTENT  
STICKERS  
Figure 2. Humidifier Box  
Figure 3. Distributor Box  
Figure 4. SAM-e Distributor Box  
Figure 5. Remote Mounted Blower Pack Box  
10-00  
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3. PREINSTALLATION EQUIPMENT VERIFICATION  
A. GENERAL  
(1) Ensure that available voltage and phase corresponds with humidifier voltage and  
phase as indicated on humidifier’s specification label.  
(2) Ensure that the dedicated external fuse disconnect is of sufficient size to handle  
the rated amps as indicated on the specification label. Refer to local codes.  
(3) Report any discrepancy immediately to the site engineer.  
(4) Location and mounting is described in Chapter 10-10.  
(5) Typical installation (See Figure 6.) shows the references to the appropriate  
chapter of the manual.  
10-00  
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Figure 6. Typical NHTC Installation (Sheet 1 of 2)  
10-00  
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Figure 7. Typical NHTC Installation (Sheet 2 of 2)  
10-00  
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THIS PAGE INTENTIONALLY LEFT BLANK  
10-00  
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10-10  
INSTALLATION  
10-10  
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1. HUMIDIFIER INSTALLATION  
A. LOCATION  
(1) The NORTEC NHTC series humidifier is designed to mount on a suitable wall or  
vertical surface. Do not sit the unit on the floor due to clearances required for  
plumbing and electrical connections. The clearance dimensions shown in this  
manual are for reference only and are the minimum required for maintenance on  
the humidifier. Local and national codes should be consulted before final location  
and installation of the humidifier. NORTEC cannot accept responsibility for  
installation code violations. See Figure 1 Clearances and Operating Conditions.  
(2) The location of the humidifier should be below the steam distributor. DO NOT  
locate the humidifier any further then absolutely necessary from the steam  
distributor location as net output will be reduced as a result of heat loss through the  
steam line.  
(3) When possible, mount the NHTC humidifier at a height convenient for servicing.  
B. MOUNTING WITH KEYHOLES  
(1) The NHTC series humidifier is wall mounted using keyholes located on the back of  
the unit’s cabinetry. The keyholes are spaced 16 inches apart center to center for  
large units and 10.7 inches apart for small as per UL certification standard stud  
spacing dictates.  
(2) Use #12 x 3 in. screws. 2 screws are needed for a single unit (NHTC 010 to 100  
lbs/hour). 3 screws are needed for a double unit (NHTC 150 to 200 lbs/hour). Insert  
the screw 16 in. apart. Be sure the screws are level to each other. Proceed to  
insert the screws into the studs until there is 1/4 in. of screw exposed. Ensure the  
screws are properly anchored to the wall.  
(3) Raise the unit. Align the keyholes on the back of the unit with the screws. Place the  
screws through the keyholes. Make sure the unit is level then tighten the screws to  
secure the unit in place.  
(4) Once the unit is securely fixed to the wall, install the “L” shaped brackets into the  
same studs the unit is attached to. Place the brackets on top of the unit, inline with  
the studs. Using the appropriate sized wood screw fasten the “L” brackets to the  
studs securing the unit from any upward motion. See Figure 2 Mounting with  
keyhole.  
C. MOUNTING WITH WALL BRACKET  
(1) For NHTC units that mount using a Wall mounting bracket 3 x #12 3.0 inch wood  
screws are to be used.  
(2) Wall mounting bracket provided should be securely attached horizontally with open  
edge upwards, using field-supplied fasteners. Be sure the bracket is mounted level  
See Figure 3.  
(3) If humidifiers are mounted on a roof, a thermostatically ventilated weather proof  
cabinet should be used. Consult factory.  
10-10  
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D. WATER SUPPLY LINE  
(4) All water supply and drain line connections should be installed in accordance with  
local plumbing codes.  
(5) For installation details see Figure 5 & 6.  
E. DRAIN LINE  
CAUTION  
DRAIN WATER FROM HUMIDIFIER CAN BE VERY HOT.  
(1) The drain line should not end in a sink used frequently by personnel, or  
where plumbing codes prohibit it. Route to a floor drain or equivalent for  
safety reasons.  
(2) For installation details see Figure 4.  
F. STEAM RUNS AND CONDENSATE RETURNS  
(1) Tables 1 through 6 indicate what material and recommended length to use when  
installing atmospheric steam lines. The lengths mentioned are equivalent feet and  
therefore the full length of tubing with the addition of equivalent feet of elbows and  
tees.  
(2) Figure 5 illustrates the guidelines for installation, routing and trapping of steam  
runs and condensate returns.  
(3) Table 6 indicates steam outlet size of humidifier and steam inlet size of distributors.  
10-10  
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Figure 1. Clearances and Operating Conditions  
Figure 2. Mounting with Keyholes  
Figure 3. Mounting with Mounting Bracket  
10-10  
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Figure 4. Drain Water and Supply Connection  
10-10  
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Table 1. Maximum Recommended Length of Steam Line  
Unit Size  
NH-005  
NH-010  
NH-020  
NH-030  
NH-050  
NH-075  
NH-100  
NH-150  
NH-200  
Steam Output  
5 lbs/hr  
Distance  
8 feet  
Possible Loss  
1.0 lbs/hr  
Steam Line Size  
3/4  
3/4  
10 lbs/hr  
20 lbs/hr  
30 lbs/hr  
50 lbs/hr  
75 lbs/hr  
15 feet  
1.5 lbs/hr  
20 feet *  
25 feet *  
40 feet **  
50 feet **  
50 feet **  
2.0 lbs/hr  
3/4  
2.5 lbs/hr  
3/4  
4.0 lbs/hr  
1 ½”  
1 ½”  
1 ½”  
1 ½” cyl  
1 ½” cyl  
5.0 to 10.0 lbs/hr  
5.0 to 10.0 lbs/hr  
100 lbs/hr  
150 lbs/hr  
200 lbs/hr  
50ft/cylinder ** 5.0 to 10.0 lbs/hr  
50ft/cylinder ** 5.0 to 10.0 lbs/hr  
* Use one inch copper steam line for longer runs.  
** Use two inch copper steam line for longer runs.  
Notes:  
1. This table gives the maximum recommended steam run by unit size.  
2. The use of steam line other then copper, stainless steel tube or Nortec supplied steam line will void the  
warranty and may adversely effect the operation of the humidifier  
3. The NH-150 and NH-200 are dual units.  
Table 2. Steam Line Materials  
Stainless Steel Tube  
NORTEC Steam Line Copper Tube (Potable)  
(RO or DI)  
Short Run < 10 feet (3m)  
Long Run > 10 feet (3m)  
yes  
no  
yes  
yes  
yes  
yes  
NOTE  
Do not use plastic, steel, or black iron. Long runs affect accuracy of humidifier and its ability to quickly  
respond to changes in demand when tight control is required.  
Table 3. Recommended Materials and Sizes for Steam Runs  
Unit Size  
lbs/hr kg/hr  
0-13 0-10 0-3  
0-13 30+ 3+  
0-13 0-10 0-3  
0-13 30+ 3+  
Steam Run  
Steam Line Material  
Steam Line Description  
ft  
m
0-30  
0-30  
0-30  
0-30  
Copper Tube  
Copper Tube  
0.750 in MED-L Tubing (0.875 inch OD)  
1.0 inch MED-L Tubing (1.125 inch OD)  
0.875 inch Tube x 0.049 inch thick  
1.125 inch Tube x 0.049 inch thick  
1.500 in MED-L Tubing (1.625 inch OD)  
2.0 inch MED-L Tubing (2.125 inch OD)  
1.750 inch Tube x 0.065 inch thick  
2 inch Tube x 0.065 inch thick  
Stainless Steel Tube  
Stainless Steel Tube  
Copper Tube  
50-100 22-45 0-20 0-6  
50-100 22-45 20+ 6+  
50-100 22-45 0-20 0-6  
50-100 22-45 20+ 6+  
Copper Tube  
Stainless Steel Tube  
Stainless Steel Tube  
NOTE  
Options show in bold-italic font require that reducers be used at both ends. These extra large sizes are  
to allow for better condensation removal in long steam runs. These sizes do not permit the use of hose  
couplings to connect either humidifier or distributors.  
Insulate steam lines with 1” pipe insulation.  
10-10  
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Figure 5. Steam Run and Condensate Return Installation Guidelines (Sheet 1 of 2)  
10-10  
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Figure 6. Steam Run and Condensate Return Installation Guidelines (Sheet 1 of 2)  
10-10  
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Table 4. Recommended Condensate Line at Distributor(s)  
Stainless Steel Tube  
(RO or DI)  
Dispersion Method  
Condensate Hose  
Copper Tube (Potable)  
0.375 inch  
NORTEC 132-8840  
0.375 inch  
0.250 inch. MED-L Tubing  
(0.375 inch OD)  
1 x Steam Distributor  
0.375 Tube 0.049 inch thick  
0.650 Tube 0.049 inch thick  
0.500 inch. MED-L Tubing  
(0.875 inch OD)  
3 x Steam Distributor  
NORTEC 132-8840  
Note: *When using more then 1 steam distributor, the condensate line must be trapped before it is  
joined together. See figure 4  
Table 5. Equivalent Lengths of Elbows and Tee Fittings  
Nominal Tube  
Diameter  
Standard 90degree  
Elbow  
Standard 45 degree  
Elbow  
Side Outlet Tee  
0.750 / 0.875 in.  
1.500 / 1.750 in.  
2.000 / 2.500 in.  
2 ft.  
1 ft.  
4 ft.  
7 ft.  
3 ft. 6 in.  
4 ft. 6 in.  
1ft. 9 in.  
2 ft. 3 in.  
10 ft.  
Table 6. Humidifier and Distributor Inlet/Outlet Sizes  
Humidifier  
NH 5-30  
Steam Outlet  
0.875 in. OD  
1.75 in. OD  
Distributor  
ASD, BSD  
CSD  
Steam Inlet  
0.875 inch OD  
1.75 inch OD  
NH 50-100  
0.875 inch OD or  
1.75 inch OD  
Blower Pack  
NH 150-200  
Two 1.75 in. OD  
SAM-e  
1.75 inch OD*  
mini SAM-e  
0.875 or 1.75 inch OD**  
NOTE: * SAM-e may have multiple 1.75 in. inlets depending on order.  
** mini SAM-e inlet is determined on order and may have two 1.75 in. OD inlets.  
10-10  
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Figure 7. Primary Voltage Supply Wiring  
10-10  
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G. ELECTRICAL  
(1) Primary Voltage Supply Wiring to Humidifier  
(a) Local electrical codes should always be followed when installing a NORTEC  
Humidifier. Direct wiring to the high voltage terminal is shown in Figure 7.  
H. CONTROL WIRING  
(1) Controls are available from NORTEC as accessories. If controls were not ordered  
with humidifier, they must be purchased or supplied by others. The following  
information is relevant to all controls, factory supplied or otherwise.  
CAUTION  
REGARDLESS OF SELECTING ON/OFF OR MODULATING CONTROL  
METHOD, NORTEC HUMIDIFIERS MUST HAVE A CLOSED CIRCUIT  
ACROSS ITS ON/OFF SECURITY LOOP CONTROL TERMINAL TO  
OPERATE. NORTEC HIGHLY RECOMMENDS THE USE OF A HIGH  
LIMIT HUMIDISTAT AND AN AIR PROVING SWITCH IN SERIES FOR  
THIS FUNCTION.  
(a) On-Off Controls  
The method and guidelines for installing on/off controls are displayed in  
Figure 8. It can be combined with all control methods.  
(b) Demand Signal Controls Installation  
Figure 9 uses the Nortec optional Controllers to demonstrate the typical  
demand signal installation.  
10-10  
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Figure 8. On/Off Control Guidelines and Low Voltage Terminal Strip  
10-10  
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Figure 9. NORTEC Control Guidelines and Wiring (Optional)  
10-10  
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I. OPTIONAL OUTDOOR TEMPERATURE RESET FUNCTION  
NOTE  
Order outdoor temperature sensor separately, Part #252-0263.  
(1) Each humidistat and controller is equipped with an integrated reset function that  
will limit the setpoint during cold weather operation. This will prevent condensation  
on windows and building structures. Figure 10 illustrates how the setpoint reset  
feature operates.  
(2) This feature is enabled by removing the jumper from terminals 8 and 1 on the  
humidistat and wiring the outdoor temperature sensor to these terminals.  
(3) When the outdoor temperature setback feature is in effect, the humidistat will  
normally display the calculated setpoint limit based on the outdoor air temperature.  
A snowflake will also be displayed to indicate cold weather operation. When any  
key on the controller is pressed, the LCD screen will display the customer specified  
setpoint for a short duration.  
Figure 10. Setpoint Versus Outdoor Temperature  
10-10  
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J. HUMIDITY TRANSDUCER SIGNAL INSTALLATION  
(1) Figure 11 displays the NORTEC optional humidity transducer installation.  
K. NETWORKING NHTC  
(1) The wiring of master/slave networks are explained in Figure 12. It allows operation  
of multiple NHTCs with one control signal.  
L. NORTEC ONLINE INSTALLATION  
(1) An abbreviated recommended installation of NORTEC OnLine and its components  
are shown in Figure 13.  
10-10  
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Figure 11. NORTEC Humidity Transducer Guidelines and Wiring (Optional)  
10-10  
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Figure 12. Networking NHTCs (Optional)  
10-10  
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Figure 13. NORTEC OnLine Installation Guidelines (Optional)  
10-10  
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10-20  
OPERATION  
10-20  
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1. NHTC  
A. NHTC COMPONENTS  
(1) Refer to Figures 1 and 2 when reading Table 1.  
B. HUMIDIFIER START-UP  
(1) Figure 3 describes the method for powering up a humidifier and the cautions to take.  
C. BASIC STEAM PRODUCTION METHOD  
(1) Figure 6 describes the method the NH Series humidifier uses to produce pure clean  
steam. The NORTEC NH electrode steam humidifier uses NORTEC’s patented Auto-  
Adaptive cycle to calculate drains to maintain optimal performance. Figure 4 Drain Rate  
vs Water Conductivity depicts an indication of drain amounts.  
D. CYLINDER LIFE  
(1) The output of all NH Series humidifiers is pure, clean steam; minerals originally in the  
incoming water are left behind. These minerals will eventually coat the cylinder  
electrodes. Therefore, the mineral content of the incoming water, the unit running time  
and output capacity setting ultimately determine cylinder life. NORTEC’s cylinder life is  
up to 2,000 hours of operation. Water chemistry and capacity can affect cylinder life.  
(See Figure 5.) See Table 4 to identify the message which indicates when the cylinder  
is at the end of its life.  
Figure 1. NHTC Components (Front View)  
Figure 2. NHTC Components (Side View)  
10-20  
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Table 1. NHTC/NHPC Components  
Item Number  
Component Name  
Steam Connector  
Description  
1
Used to allow easy replacement of cylinders without disconnecting  
the steam line.  
2
3
Condensate Return  
Fill Cup  
This inlet is to return condensate to the unit.  
The fill cup allows isolation from the fill line by supplying an air gap.  
It will also overflow any water that cannot enter the cylinder to drain.  
4
5
Float Chamber (Optional)  
Manual Drain Button  
Detection OPTION – Used with the advanced foam detection  
setting.  
By pushing this button, manual drain is initiated with software  
support. Software support supplies drain cooling if enabled and will  
disable manual drain after 10 minutes.  
6
Door Interlock  
The door interlock prevents the unit from running when the front  
door is off. For startup and troubleshooting, pulling this interlock will  
overide this safety feature.  
7
8
Back-up Drain  
Fill Valve  
Back-up drain switch allows the draining of the cylinder without  
electronic support.  
The fill valve allows water to flow up to the fill cup. In units with  
Drain Water Cooling to 120 degrees option, this valve is a dual  
valve. The second valve is wired in parrallel with the drain valve to  
quench the water with fresh cold water everytime the drain is  
activated.  
9
Drain Canal  
Drain Valve  
The drain canal allows all drainable water to accumulate into one  
location to then be drained away.  
10  
Drain valve when energized will allow water to flow down to the  
drain canal. When not energized, water flowing from the fill cup will  
flow up into the cylinder.  
11  
12  
Transformer  
The transformer converts the primary supply voltage to the required  
24 VAC to the unit electronics. It is protected by a fuse to ensure  
that the 24 VAC electronics are protected from surges or shorts.  
On/Off Switch  
Turns the unit power on and off. Be aware that high voltage will still  
enter the unit even though the 24VAC electronic are disabled. The  
contactor will not be energized. Main shut-off should be open before  
any servicing is performed.  
13  
14  
Graphical Display and Menu  
Buttons  
The graphical display and buttons are used to navigate through the  
software. Use software flowchart as a reference.  
Remote Relay Board (Optional)  
The remote relay board is a set of 4 dry contacts, rated for 24 VAC  
1A, which activate in conjunction with humidifier on, steam  
production, service and error conditions.  
15  
NORTEC Cylinder  
The NORTEC disposable cylinder contains electrodes that become  
energized when the contactor is closed. This allows current to pass  
through the water from one electrode to another, generating heat  
within the water. The water then boils and the output is clean pure  
steam.  
10-20  
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Table 1. NHTC/NHPC Components (cont)  
Item Number  
Component Name  
Cylinder Plug  
Description  
17  
Cylinder plugs are press fit on cylinder electrode pins. These color  
coded connections should fit snuggly, on same color pins. Replace  
if loose or frayed.  
18  
19  
Low Voltage Terminal Strip  
Driver Board  
The low voltage terminal strip is the location at which all controls are  
connected. See Installation for details.  
The driver board(s) is the housing of all fuses and relays. It is  
connected to the total controller, and monitor and activate all  
humidifier states.  
20  
21  
Contactor  
The contactor(s) when energized allow main power to energize the  
cylinder electrodes, allowing current to pass, boiling the water.  
NORTEC OnLine Module  
(Optional)  
NORTEC ONLINE OPTION NHTC ONLY. This module allows the  
NHTC to be connected to the internet and communicate information  
to NORTEC via the internet. See NORTEC OnLine operation for  
details. NHTC only  
22  
23  
Links Module  
(Optional)  
NORTEC LINKS OPTION NHTC ONLY This module allows the  
NHTC to communicate with a BMS system using the  
communication protocol requested at order. See NORTEC Links  
operation for details. NHTC only  
Network Terminal Strip  
The network terminal strip allows up to 13 NHTC units to be  
connected on one Links module and eight OnLine modules. See  
Installation of NORTEC Links and OnLine for details on wiring  
humidifier networks.  
24  
25  
26  
Fuse Holder  
OPTIONAL FUSE PACKAGE provides protection of individual high  
voltage lines in the humidifier and does not replace fuse and  
external disconnect.  
High Voltage Terminal Strip  
Total Controller  
Connection point of main power lines to the humidifier from the  
underside of the strip. It is accompanied by a ground terminal which  
grounds the cabinet.  
The total controller board (hidden in this view) is part of the  
graphical display. It is the microcomputer that sends and collects  
information from the driver boards, network modules and any other  
humidifier connected to it.  
10-20  
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Figure 3. Humidifier Start-Up  
Figure 4. Drain Rate Versus Water  
Conductivity  
Figure 5. Capacity Setting and Cylinder Life  
10-20  
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Figure 6. Basic Steam Production Method  
10-20  
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E. SOFTWARE INITIAL SELF-TEST  
Table 2. Self-Test Messages  
Graphic Display  
NHTC START-UP:  
INIT CYLINDER  
Explanation/Comments (What You Read)  
The unit is beginning its bootup routine, along with powering up the EEPROM on the  
SMART Cylinder  
NHTC START-UP:  
READING CYLINDER DATA  
The unit reads the type of cylinder to provide maximum control of operation. If it  
unable to do so it will skip the rest of the self-test and fault out.  
SELF TEST CYLINDER  
Inlet Valve  
Unit energizes the fill valve for 1 second.  
ESC  
SELF TEST CYLINDER  
Drain Valve  
Unit energizes the drain valve for 2 seconds.  
ESC  
SELF TEST CYLINDER  
Heat Cont.  
Unit closes the contactor for 2 seconds.  
ESC  
SELF TEST CYLINDER  
Unit activates the pump (if present) for 2 seconds.  
Pump  
ESC  
SELF TEST CYLINDER  
Bleed Valve  
ESC  
Unit activates the bleed valve (if present) for 2 seconds.  
Unit activates the steam relay for remote fault indication package and green light.  
Unit activates the service relay for remote fault indication package and yellow light.  
Unit activates the error relay for remote fault indication package and red light.  
Unit activates the unit on relay.  
SELF TEST REMOTE  
Steam Relay  
ESC  
SELF TEST REMOTE  
Service Relay  
ESC  
SELF TEST REMOTE  
Error Relay  
ESC  
SELF TEST REMOTE  
Oper. Relay  
ESC  
F. SOFTWARE FLOW CHART WITH DEFINITIONS  
(1) The flow chart in Figure 7 depicts the software logic and definitions.  
G. SELF-HELP  
(1) The microcomputer applies corrective actions whenever its self-diagnostics identifies a  
problem that it is able to correct by itself. If the corrective action is not successful then  
it displays a system message. If the corrective action requires a service person, then  
the microcomputer’s only resort is to stop the unit and display a system message. The  
unit never stops unless it has to.  
(2) After three days of no call from either the on/off controls or the modulating controls,  
when active, the three-day drain active feature is automatically activated long enough  
to drain all water from the steam cylinder. This NORTEC feature will prolong the life of  
the cylinder. (User selectable, default is ON.)  
10-20  
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Figure 7. Software Flow Chart (Sheet 1 of 7)  
10-20  
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Figure 7. Software Flow Chart (Sheet 2 of 7)  
10-20  
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Figure 7. Software Flow Chart (Sheet 3 of 7)  
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Figure 7. Software Flow Chart (Sheet 4 of 7)  
10-20  
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Figure 7. Software Flow Chart (Sheet 5 of 7)  
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Figure 7. Software Flow Chart (Sheet 6 of 7)  
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Figure 7. Software Flow Chart (Sheet 7 of 7)  
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H. SYSTEM MESSAGES AND LIGHTS  
(1) Table 3 describes general signal light status meanings.  
Table 3. Signal Light Status  
Yellow  
Green  
Red  
OFF  
OFF  
OFF  
Unit is on standby or humidifier has just been energized but has not sensed  
production of steam yet.  
OFF  
ON  
ON  
OFF  
OFF  
Humidifier senses production of steam.  
OFF  
An attention state exists that should not prevent the unit from producing steam  
when the controls call for it. Check the message on the screen to try to correct it.  
ON  
ON  
OFF  
Prepare to replace cylinder or normal startup operation. May also indicate an  
attention during operation. Check the message on the screen to try to correct it.  
BLINK  
OFF  
OFF  
BLINK  
OFF  
OFF  
OFF  
ON  
Manual Drain On with software drain switch.  
Unit sees a demand, but safeties are open.  
Operation fault (unit will not run).  
OFF  
(2) Table 4 describes common status messages and the lights displayed for each and their  
meaning. For a list of warnings and faults, see Chapter 10-40 Troubleshooting.  
I. DOUBLE UNIT OPERATION  
(1) The unit will report only one cylinder at a time if the unit was ordered without coupled  
circuits. You will notice on the screen the indication of which cylinder you are  
monitoring and in the lower right the option to monitor the alternate cylinder.  
10-20  
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Table 4. Status Messages with LED State  
NHTC Display Message  
LED state  
None  
System Action  
Unit is made idle.  
Idle  
Humidifying  
GRN (after steam The unit has closed the contactor and is sending  
production starts) current to the cylinder to humidify.  
MANUAL DRAIN: ON  
SAFETY LOOP; OPEN  
YEL (blink)  
The drain valve is activated.  
Steam production stopped.  
GRN  
(blink)  
LEVEL SENSOR; ON  
None  
Deactivates the fill valve to prevent overfilling.  
KEEP WARM ACTIVATED  
W19: Cylinder spent  
None  
Keep Warm feature activated, it has closed the  
contactor to warm the water.  
YEL, GRN  
YEL, RED  
None  
The electronics allow the cylinder to be reset up  
to four times before locking out the humidifier.  
E19: Cylinder spent  
Humidifier interrupts operation and the fault relay  
is activated.  
FOAM: FULL TANK FLUSHING  
The unit will initiate a flush of the cylinder and  
resume operation.  
10-20  
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Symptom Diagnosed  
Probable Cause  
Corrective Action  
Normal Operation  
Unit is awaiting a demand or  
control signal.  
This is normal when there is no need for  
humidity. If you believe there is a need for  
humidity, and the unit should not be idle,  
refer to troubleshooting  
The unit is now boiling water in This is normal when there is a need for  
Normal Operation  
the cylinder and filling as  
necessary.  
humidity. If you believe there is no need for  
humidity, and the unit should idle, refer to  
troubleshooting  
This is not a fault or warning. It  
is an indication that the manual  
drain switch has been activated.  
Manual drain switch has been activated.  
Press Manual Drain button again to  
stop the drain action.  
Safety loop circuit (terminal 1  
and 2) is open.  
One or more of the safety devices is open  
as the result of a device failure, improper  
Determine which device is preventing  
continuity of the safety loop circuit, and  
installation or an unsafe condition has been verify that it is functioning properly and  
detected.  
is properly installed and calibrated.  
Water has reached the top of  
the cylinder and has activated  
the high water sensor. This is  
not an error or fault, but is  
normal on start-up and at the  
end of a cylinder life span.  
1. Normal on start-up with a new cylinder  
or a cylinder that has been completely  
drained because of an extended off  
period. This condition can last several  
If foaming is determined to be the  
cause of the high water indication,  
consult your local representative about  
possible adjustment and/or a foam  
hours until the water in the cylinder has detection kit. If not foaming, consider it  
concentrated or the electrodes can no  
longer provide rated capacity or  
adjusted capacity. Water level  
normal operation unless water level is  
not at the top of the cylinder.  
automatically rises to meet the demand.  
2. Foaming can also cause an invalid high  
water indication.  
Keep Warm feature is enabled  
Unit is entering the Keep Warm cycle. The Normal for unit with Keep Warm setting  
and proceeding to a Keep Warm unit has been inactive for a given period  
activated.  
Cycle.  
and is keeping the water warm.  
Electronics have determined  
cylinder is spent. Within the next same type and model.  
72 hours the humidifier will stop.  
The cylinder must be replaced with the  
When ordering a new cylinder, quote  
the model number presently installed in  
the humidifier.  
Electronics have determined  
that the cylinder is spent.  
The cylinder must be replaced with the  
same type and model.  
When ordering a new cylinder, quote  
the model number presently installed in  
the humidifier.  
The electronics has detected  
foaming within the cylinder (only within the cylinder.  
for units with the optional Foam  
The unit has detected a foaming condition  
The unit will initiate corrective action on  
its own.  
Detection Package).  
10-20  
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2. STEAM DISTRIBUTION  
A. STEAM DISTRIBUTOR OPERATION  
(1) Figure 8 describes the method by which the steam distributor releases pure clean  
steam into the duct while collecting condensate and removing it by the condensate  
return.  
B. SAM-e OPERATION  
(1) Figure 9 describes the method by which the Short Absorption Manifold releases pure  
clean steam into the duct while collecting condensate, removing it by condensate  
return and ensuring short absorption distance.  
C. BLOWER PACK OPERATION  
WARNING  
DURING AND FOLLOWING OPERATION OF THE HUMIDIFIER, THE  
STEAM AND COMPONENTS IN CONTACT WITH THE STEAM ON THE  
BLOWER PACK CAN BECOME HOT AND CAN BURN IF TOUCHED.  
(1) Figure 10 describes the method by which the blower pack distributes the pure clean  
steam directly into the space required. It also describes the adjustments that can be  
made to conform to the specific situation.  
Figure 8. Steam Distributor Operation  
10-20  
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Figure 9. SAM-e Operation  
Figure 10. Blower Pack Operation and Adjustments  
10-20  
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3. CONTROLS AND REMOTE COMMUNICATION (OPTIONAL)  
A. DIGITAL CONTROL OPERATION  
(1) Figure 11 shows the components of the NORTEC Controller and how to adjust the  
setpoint.  
(2) In the case of a modulating NORTEC Controller, Figure 12 shows the relation between  
the difference from setpoint to %rh in the room and the 0-10 V DC demand signal sent  
out. From this basis the NORTEC Controller uses its PI algorithm to adjust its demand  
signal in accordance with the history of the environment. This type of control allows for  
tighter and more precise control.  
B. DIGITAL TRANSDUCER OPERATION  
(1) The NORTEC digital transducers, shown in Figure 13, are designed to sense humidity  
in duct or in room respectively, and report it back to a controller or the NHTC directly.  
Required humidifier output is determined by controller or humidifier.  
C. REMOTE CONNECTIONS (OPTIONAL)  
CAUTION  
NORTEC DOES NOT RECOMMEND USING THE DRY RELAY  
CONTACTS WITH ANYTHING MORE THAN 24 VAC, 1 AMP.  
(1) The NHTC reports the signal light status, in Table 3, by closing the supplied dry contact  
relays which can be wired back to a BMS or monitoring station. This method of  
monitoring is not as informative as the actual display, but alerts you to the general  
status of the unit.  
Figure 11. NORTEC Digital Controller  
10-20  
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D. NORTEC LINKS 2 OPERATION  
(1) NORTEC LINKS 2 is an option that can be integrated with the NHTC. This allows a  
BMS to monitor and in the right configuration, control the humidifier. For additional  
information about NORTEC Links and its operation and configuration, go to  
www.humidity.com and look up the NORTEC LINKS 2 manual.  
(2) Table 5 contains a list of NORTEC LINKS 2 variable definitions. For a complete list,  
contact the factory.  
E. NORTEC ONLINE OPERATION  
(1) NORTEC OnLine is an option that can be integrated with the NHTC. This allows a user  
to log onto the internet, go to www.norteconline.com and log in to allow them to monitor  
their unit from any computer with an internet connection. (See Figure 14)  
(2) After initially logging into the NORTEC OnLine server the user will be presented with a  
list of humidifiers currently registered with the Server program. Each humidifier will be  
listed with a unit type identifier, a serial number and an address descriptor.  
(3) By clicking on the humidifier name, the user will then be brought to a status screen with  
an image of the selected humidifier.  
(4) Figure 14 shows a typical NORTEC OnLine Monitoring Screen. Use this manual in  
combination with NORTEC OnLine to be able to monitor and understand the settings  
possible through the NORTEC OnLine Interface.  
Figure 12. Difference from Setpoint in  
Relation to Demand Signal  
Figure 13. Duct and Wall Mounted  
Transducer  
10-20  
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10-20  
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10-30  
MAINTENANCE  
PROCEDURES  
10-30  
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MAINTENANCE PROCEDURES  
1. NH ELECTRODE STEAM HUMIDIFIERS  
Typical tools required for any maintenance procedure:  
- Slotted Screwdriver  
- Small Slotted Screwdriver  
- Phillips Screwdriver  
- Needle-Nose Pliers  
- Wrench  
A. MAINTENANCE  
WARNING  
DISCONNECT MAIN POWER BEFORE ANY SERVICING.  
WARNING  
THE PLUMBING AND ELECTRICAL COMPARTMENTS CONTAIN HIGH  
VOLTAGE COMPONENTS AND WIRING. ACCESS SHOULD BE  
LIMITED TO AUTHORIZED PERSONNEL ONLY.  
(1) The NHTC and its components are a very low maintenance system. The only  
maintenance normally required is to change the cylinder, clean out the drain valve  
assembly, clean out the inlet valve screen and know the procedure for extended shut-  
down and start-up.  
B. WHEN TO REPLACE THE STEAM CYLINDER  
(1) The steam cylinder is disposable and must be replaced at end of cylinder life. Cylinder  
life is dependent on water supply conditions and humidifier usage. Failure to replace  
the cylinder at the end of cylinder life will cause the unit to lock out. NORTEC is not  
responsible for any damages resulting from, or attributed to, the failure to replace a  
spent cylinder (see Manufacturer’s Warranty). There are many indications, each of  
which signifies the end of cylinder life. See 10-20 Operation, Table 4, for details on how  
the unit functions and determines end of cylinder life.  
C. EXTENDED SHUT-DOWN  
(1) As long as the NHTC is powered, it will automatically drain the cylinder when there has  
not been a call for humidity for an extended period of time. This feature will reduce or  
prevent the possibility of corrosion of the electrodes and the accumulation of algae and  
bacteria growing in the cylinder. The cylinder will remain empty until there is a call for  
humidity at which time the fill valve will open and refill the cylinder. The unit will go  
through its normal process for optimum operation.  
(2) Should it be required to disconnect power to the humidifier for a period of extended  
shut-down, always drain the cylinder first. Leave the switch in the OFF position and  
‘open’ the main external fused disconnect to stop power to the humidifier. Close the  
shut-off valve in the water supply line feeding the humidifier.  
10-30  
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D. COMPONENTS OF THE STEAM CYLINDER  
(1) Consult Figure 1 for NORTEC cylinder components.  
Figure 1. Cylinder Components  
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E. HOW TO REMOVE THE STEAM CYLINDER  
(1) Consult Figure 2 for removal of the steam cylinder.  
Figure 2. Cylinder Removal Procedure  
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F. MANDATORY CLEANING OF THE DRAIN VALVE  
(1) Always clean the drain valve before installing a new cylinder since the valve port may  
be as dirty as the used cylinder. Figure 3 describes the process of removing and  
cleaning the drain valve. Perform paragraph E. before proceeding.  
Figure 3. Drain Valve Maintenance  
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G. HOW TO INSTALL THE REPLACEMENT CYLINDER  
(1) Consult Figure 4 to install the replacement cylinder.  
Figure 4. Cylinder Replacement Procedure  
10-30  
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10-40  
TROUBLESHOOTING  
10-40  
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1. TROUBLESHOOTING NH ELECTRODE STEAM HUMIDIFIERS  
A. PREPARATION  
(1) Ensure the installation detail conform to installation requirements.  
(2) Understanding the Principle of Operation and the software menus is an asset when  
troubleshooting. This information is found in chapter 10-20 Operation and can be  
elaborated on by your local representative.  
(3) When contacting your local representative or NORTEC for troubleshooting assistance,  
please ensure the serial number has been obtained for reference purposes.  
(4) Whenever the troubleshooting steps indicate a problem with the main pc-board, first  
check all connections at the main PCB (including the ribbon cable connections at the  
center of the main PCB) before ordering replacements.  
B. STARTING POINT  
(1) Table 1 checkpoints will allow for faster troubleshooting. Ensuring that all these steps  
are taken is good practice when beginning to troubleshoot the NH series humidifier.  
Check your symptom and verify all points before ordering any replacement parts or  
contacting your local representative. Use the wiring diagram when necessary for  
clarification.  
NOTE  
Wiring diagrams on unit supersedes diagrams in this manual.  
WARNING  
BE AWARE, WHEN TROUBLESHOOTING, THAT THE HUMIDIFIER IS  
POWERED BY HIGH VOLTAGE AND FAMILIARITY WITH BOTH GOOD  
PRACTICES AND WIRING OF THE HUMIDIFIER IS RECOMMENDED.  
ANY TROUBLESHOOTING THAT REQUIRES OPENING THE CABINET  
SHOULD BE DONE BY QUALIFIED PERSONNEL.  
C. NHTC/NHPC  
(1) The self-diagnostic system built into the NHTC is continually checking the status of the  
electrical circuits to the fill valve, drain valve, primary voltage contactor, high water  
sensor and steam cylinder. The modulating signals from external humidistat and  
reduced manual capacity settings are taken into consideration. When problem  
symptoms are found, the NHTC/NHPC will take self-corrective actions, if applicable. It  
will, if necessary, respond by shutting itself down. Table 3 describes some of the  
conditions the NH unit can detect and warn or protect itself against. Table 4 contains a  
definition of the terms used in this section.  
10-40  
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Table 1. Troubleshooting Symptoms  
System  
What to Check  
Why  
Nothing is happening when the Main power is on and matches the  
No, or improper voltage can cause the  
on/off switch is turned on  
specified voltage on the specification label. electronics or components not to respond.  
24 VAC output from the step-down  
transformer. Check high and low voltage.  
24 VAC is required to power nearly all the  
components of the humidifier, including the  
electronics.  
Ensure that fuses in the humidifier and on The fuses are in place to prevent damage  
the electronic boards are good. Ensure  
that 24 VAC is getting to the main board.  
to the electronics. If there was a surge the  
fuse may have blown to prevent damage  
to the unit.  
Door interlock open.  
The door interlock has malfunctioned.  
The unit will not fill or fills very  
slowly (less then 1” per minute) between 30 to 80 psig  
Water supply is on and water pressure is  
The proper water volume and pressure  
must be available as the valves in the NH  
unit rely on its pressure to control volume  
and operation. NORTEC recommends 55  
to 60 PSIG.  
Unit is getting a demand signal or the unit The unit will not activate the fill valve  
is producing the required steam capacity.  
See ensuring demand Table 2.  
without a demand for humidity. It will also  
only fill as necessary once there is a  
demand. Once it reaches the requested  
demand, it will stop filling.  
No leak at drain valve or around cylinder.  
Check for water coming out of the drain.  
Check the fill valve inlet.  
The cylinder is held in by gravity and  
sealed by an O-ring. If not properly seated,  
it could leak and prevent the unit from  
filling.  
Check fill valve strainer.  
Check optional inline filter.  
Drain stuck open  
Pressure in the steam line could also  
prevent filling causing the water in the fill  
cup to overflow to drain.  
Strainer is clogged.  
Fill valve may also be restricted after  
capturing debris in its filter.  
Unit will not humidify or is not  
reaching requested capacity.  
Unit is getting a demand signal. Refer to  
Table 2.  
Unit will not send power to the cylinder  
without a demand and safeties met.  
Capacity is manually limited.  
The unit will not surpass the capacity  
dictated by the user in the software.  
Cylinder is full.  
The unit will not fill further than a full  
cylinder. Operation requires it to try to  
concentrate the conductivity, which may  
take several hours, before it reaches full  
capacity.  
Unit has faulted or has a  
warning  
Check Table 3, Faults and Warning Codes Each code is identified and each has  
individual causes and solutions.  
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Table 2. Ensuring A Demand Signal  
Check  
Why and How  
Safety Loop (terminal 1  
and 2) is closed  
The safety loop is checked to ensure that it is safe to operate. Checking to see 24 VAC from  
terminal 1 to ground, and terminal 2 to ground should indicate whether is closed.  
If found to be open, isolate which component in the safety loop is open to solve the issue. If  
suspect, confirm that it is connected and operating properly.  
Channel 1 has a signal.  
Whether for on/off or modulating, a voltage potential signal must be present between  
terminal 3 and 4 for the humidifier temperature.  
If on/off there should be 5 VDC.  
If VDC modulating, at least 25% of total possible signal must be present.  
If mA controlled, at least 25% of total possible signal must be present.  
If Transducer signals, the unit setpoint must be higher then the sensed room RH signal.  
Only applicable if configured to accept dual channel input.  
Channel 2 has a signal  
If VDC modulating, at least 25% of total possible signal must be present.  
If mA controlled, at least 25% of total possible signal must be present.  
If Transducer signals, the high limit setpoint must be higher than the sensed RH signal.  
2. TROUBLESHOOTING DISTRIBUTORS  
CAUTION  
KEEP IN MIND WHEN TROUBLESHOOTING DISTRIBUTORS THAT  
THEY ARE BEING USED WITH STEAM AND THEREFORE, ARE AND  
CAN REMAIN VERY HOT DURING THE TROUBLESHOOTING  
PROCESS.  
A. TROUBLESHOOTING ATMOSPHERIC DISTRIBUTORS  
(1) If the distributor is spitting out water, ensure that the distributor is installed level and  
check the condensate return for proper slope, check head above the trap, and check  
the trap that it is clear of obstructions.  
(2) If the distributor is condensing inside the duct, make sure the installation clearances  
are as indicated in Chapter 10-10 Installation, and make sure that the design conditions  
have not changed. If over humidification of the duct results, check controls and safeties  
(ensure safeties are properly installed and functioning).  
3. SAM-e TROUBLESHOOTING  
A. PROCEDURE  
(1) If the SAM-e is spitting out water, ensure that the distributor is installed per instructions  
in Chapter 10-10 Installation and check the condensate return for proper slope and trap  
and that it is clear of obstructions. The condensate return must be the lowest point of  
the SAM-e header.  
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(2) If the SAM-e is condensing inside the duct, make sure that the design conditions have  
not changed.  
(3) If grommets leak, make sure the tubes are firmly inserted, if cracks or damage are  
found, replace grommet.  
4. BLOWER PACKS TROUBLESHOOTING  
A. PROCEDURE  
(1) An optional blower pack (BP), ensure power supplied to blower pack either from  
humidifier or other source, if present, gets its primary voltage from inside the humidifier.  
This way, only one external power source has to be connected to the equipment.  
Confirm this power source before troubleshooting the blower pack.  
(2) Ensure blower pack is installed per Chapter 10-10 Installation.  
(3) If fans are not functioning, confirm safety is not open. Fans are only ON when steam is  
being discharged.  
5. DIGITAL ON/OFF HUMIDISTAT SENSOR CALIBRATION  
A. PROCEDURE  
(1) The humidity sensor is factory calibrated, however, it can be field recalibrated.  
(a) The calibration routine can be accessed by pressing and holding down the option  
button for five seconds. A new screen will appear with the calibration adjustments.  
(b) Press the up  
or down  
buttons until the text calH appears on the LCD screen.  
button. The screen should load to  
(c) To adjust the calibration press the Option  
display the current calibration trim. The calibration trim can be adjusted by  
pressing the up or down buttons to the desired level and then pressing the option  
button to confirm the settings.  
(d) Press the Power  
button to return to the normal display.  
NOTE  
A properly calibrated hygrometer should be used in conjunction with any calibration  
procedure.  
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Table 3. NH System Messages  
NHTC Display Message  
LED state  
System Action  
Symptom Diagnosed  
E5: Cylinder B Controller  
missing  
RED  
RED  
RED  
GRN  
Humidifier is in standby until  
problem corrected.  
On power up, the controller cannot  
detect the driver board for cylinder B.  
E6: Extendet Missing  
E7: CPU CRC fault  
Humidifier activates its fault  
relay and interrupts its operation with the master unit. Master unit  
until communication is fixed.  
The slave unit is not in communication  
powered?  
Humidifier activates its fault  
relay and interrupts operation.  
Problem with the processor hardware  
or software.  
W11: Safety Loop Open  
W12: Cylinder Max Level  
Humidifier goes on standby.  
Fill valve interrupted.  
ON/OFF controls wired between  
terminal 1 and 2 are open.  
NONE  
RED  
Water at top of cylinder.  
E12: Cylinder max Level no  
current  
Humidifier activates its fault  
relay and interrupts its  
operation.  
The high water sensor is activated but  
no current is measured in cylinder.  
W13: Fill Timeout  
E13: Fill: Timeout  
W15: Over current  
E15: Over Current  
GRN  
blink  
The humidifier will attempt to  
clear any debris by pulsing the  
drain valve.  
The fill valve has been activated for an  
extended period of time but water has  
not reached the sensor.  
RED  
YEL  
RED  
The fill valve has been activated Humidifier stops operation and the  
for an extended period of time  
but has not reached the sensor.  
fault relay is activated.  
The drain is activated to  
decrease the water level in the  
cylinder.  
Measured current in the cylinder has  
exceeded 115% of rated output.  
Humidifier interrupts operation  
and the fault relay is activated.  
Measured current in the cylinder has  
exceeded 115% of rated output.  
W16: Excess Current  
E16: Excess Current  
YEL  
Humidifier interrupts operation  
and the fault relay is activated.  
Measured current in the cylinder has  
exceeded 115% of rated output.  
RED  
Humidifier interrupts operation  
and the fault relay is activated.  
Measured current in the cylinder has  
exceeded 130% of rated output.  
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Probable Cause  
1. The driver board is damaged.  
Corrective Action  
1. Replace the driver board.  
2. Controller is not configured correctly.  
2. Verify that the humidifier is a double unit.  
3. Check that the driver board ribbon cable is connected  
to the main board.  
1. The master unit is not configured correctly.  
2. Is the RJ12 cable damaged?  
1. Verify configuration settings for the units.  
2. Replace the RJ12 cable.  
3. Is an incorrect RJ12 cable used?  
3. Replace with correct cable.  
4. J2 ports on driver boards are not connected.  
4. Check all connections to the processor board.  
The electronics of the main PCB have diagnosed the main Reset humidifier and monitor display. If Error reoccurs  
PCB (itself) as defective.  
within one minute of resetting the unit, the problem is with  
the main PCB. If the Error is not repeated, the primary  
power to the unit is suspect.  
1. Current measurement core loose on driver board?  
2. Primary wire not looped through CT core?  
3. High water sensor plug is on an electrode pin.  
1. Connect CT core.  
2. Interrupt main power and rewire CT core.  
3. Install high water plug on shrouded pin.  
1. Is the drain stuck open?  
2. Check system backpressure.  
3. Is the water supply closed?  
4. Drain leaking?  
1. Clean drain valve or replace.  
2. Install fill cup extension kit if required.  
3. Open water supply.  
4. Clean drain valve.  
1. Is the water supply closed?  
2. Is the drain leaking?  
1. Open water supply.  
2. Clean drain valve.  
3. Check the system backpressure.  
3. Clean drain valve or replace.  
4. Install fill cup extension kit if required.  
1. Is the drain blocked?  
1. Clean the drain line.  
2. Is the cylinder filling too fast?  
3. Was the wrong fill valve supplied?  
4. Is there scale in the cylinder?  
5. Is the water too conductive?  
6. Is the wrong cylinder supplied?  
7. Is the cylinder spent?  
2. Replace the fill valve.  
3. Replace the fill valve.  
4. Rinse the cylinder.  
5. Change water supply.  
6. Install the correct type of cylinder.  
7. Replace the cylinder.  
1. Is the drain blocked?  
2. Is the drain restricted?  
1. Clean the drain line.  
2. Clean the drain line.  
3. Replace the fill valve.  
4. Replace the fill valve.  
5. Rinse the cylinder.  
3. Is the cylinder filling too fast?  
4. Was the wrong fill valve supplied?  
5. Is there scale in the cylinder?  
6. Is the water too conductive?  
7. Was the wrong cylinder supplied?  
6. Change the water supply.  
7. Install correct cylinder type.  
1. Is the drain blocked?  
2. Is the drain restricted?  
3. Is the cylinder filling too fast?  
4. Was the wrong fill valve supplied?  
5. Is there scale in the cylinder?  
6. Is the water too conductive?  
1. Clean the drain line.  
2. Clean the drain line.  
3. Replace the fill valve.  
4. Replace the fill valve.  
5. Rinse the cylinder.  
6. Change the water supply.  
1. Is the drain blocked?  
2. Is the drain restricted?  
3. Is the cylinder filling too fast?  
4. Was the wrong fill valve supplied?  
5. Is there scale in the cylinder?  
6. Is the water too conductive?  
1. Clean the drain line.  
2. Clean the drain line.  
3. Replace the fill valve.  
4. Replace the fill valve.  
5. Rinse the cylinder.  
6. Change the water supply.  
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Table 3. NH System Messages (cont)  
NHTC Display Message  
LED state  
System Action  
Symptom Diagnosed  
E17: Req off current  
RED  
Humidifier interrupts operation  
and the fault relay is activated.  
With no system demand, current is  
detected in the cylinder.  
W18: Foam  
YEL  
RED  
YEL  
System will activate selected  
foam algorithm. (See Figure 7.) attempt to self correct if foam mode is  
active.  
System has detected foaming and will  
E18: Foam  
System will activate selected  
foam algorithm. (See Figure 7.) attempt to self correct if foam mode is  
active.  
System has detected foaming and will  
W19: Cylinder spent  
The electronics allow the  
cylinder to be reset up to four  
times before locking out the  
humidifier.  
Electronics have determined cylinder  
is spent. Within the next 72 hours the  
humidifier will stop.  
E19: Cylinder spent  
YEL, RED  
YEL  
Humidifier interrupts operation  
and the fault relay is activated.  
Electronics have determined that the  
cylinder is spent.  
W20: Conductivity too low  
Humidifier will continue to  
operate on this water supply.  
Water conductivity is determined to be  
less than optimum.  
W23: Control sensor broken  
E23: Control sensor broken  
W24: Limit sensor broken  
E24: Limit sensor broken  
YEL  
RED  
YEL  
RED  
Humidifier put on standby. After Electronics cannot detect the control  
a timeout period, this warning  
becomes a fault.  
RH sensor connected to the  
humidifier.  
Humidifier interrupts operation  
and the fault relay is activated.  
Electronics cannot detect the control  
RH sensor connected to the  
humidifier.  
Humidifier put on standby. After Electronics cannot detect the limit RH  
a timeout period, this warning  
becomes a fault.  
sensor connected to the humidifier.  
Humidifier interrupts operation  
and the fault relay is activated.  
Electronics cannot detect the limit RH  
sensor connected to the humidifier.  
W25: 3-day idle drain  
activated  
YEL  
YEL  
The humidifier drains the  
cylinder after three days of  
inactivity.  
This safety feature drains standing  
water.  
W26: 3-day forced drain  
activated  
The humidifier drains the  
cylinder after three days of  
operation.  
This customer selected feature drains  
the cylinder to remove minerals.  
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Probable Cause  
Corrective Action  
1. Replace the contactor.  
1. Is the contactor closed but not energized?  
2. Does the processor board display capacity output but  
contactor is open?  
2. Replace the driver board.  
1. Back pressure?  
2. Organics present in water?  
3. Insufficient drain or over concentration.  
1. Verify drain is functioning and clean.  
2. Verify steam line installation.  
3. Check optional inline filter.  
1. Back pressure?  
2. Organics present in water?  
3. Insufficient drain or over concentration.  
1. Verify drain is functioning and clean.  
2. Verify steam line installation.  
3. Check optional inline filter.  
The cylinder must be replaced with the same type and  
model.  
When ordering a new cylinder, quote the model number of  
cylinder presently installed in the humidifier or serial  
number of humidifier.  
The cylinder must be replaced with the same type and  
model.  
When ordering a new cylinder, quote the model number  
presently installed in the humidifier.  
1. Is the drain leaking?  
2. Adjust drain factor.  
1. Clean the drain valve.  
2. Set drain factor to 0.7.  
3. Check the system backpressure.  
4. Is salt required?  
3. Install a fill cup extension kit if required.  
4. Add one teaspoon of table salt.  
1. Is the sensor powered?  
2. Is the sensor wiring correct?  
3. Is the sensor defective?  
4. Is the RH less than 5%?  
1. Use a multimeter to check that the sensor is powered.  
2. Verify wiring is correct as per wiring instructions.  
3. Replace the sensor.  
4. RH values under 5% are interpreted as a broken  
sensor.  
1. Is the sensor powered?  
2. Is the sensor wiring correct?  
3. Is the sensor defective?  
4. Is the RH less than 5%?  
1. Use a multimeter to check that the sensor is powered.  
2. Verify wiring is correct as per wiring instructions.  
3. Replace the sensor.  
4. RH values under 5% are interpreted as a broken  
sensor.  
1. Is the sensor powered?  
2. Is the sensor wiring correct?  
3. Is the sensor defective?  
4. Is the RH less than 5%?  
1. Use a multimeter to check that the sensor is powered.  
2. Verify wiring is correct as per wiring instructions.  
3. Replace the sensor.  
4. RH values under 5% are interpreted as a broken  
sensor.  
1. Is the sensor powered?  
2. Is the sensor wiring correct?  
3. Is the sensor defective?  
4. Is the RH is less than 5%?  
1. Use a multimeter to check that the sensor is powered.  
2. Verify wiring is correct as per wiring instructions.  
3. Replace the sensor.  
4. RH values under 5% are interpreted as a broken  
sensor.  
---  
---  
To disable this feature, consult the programming manual  
shipped with the humidifier.  
To disable this feature, consult the programming manual  
shipped with the humidifier.  
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Table 3. NH System Messages (cont)  
NHTC Display Message  
LED state  
System Action  
Symptom Diagnosed  
W27: Safety loop instability  
YEL  
The safety loop is interrupting  
humidifier operation.  
A security control is causing the safety  
loop to switch on and off too rapidly.  
W28: demand signal instability YEL  
The demand signal is swinging The demand signal is unstable.  
from low demand to high  
demand too quickly.  
W29: limit signal instability  
YEL  
The limit signal is swinging from The limit signal is unstable.  
low demand to high demand too  
quickly and the humidifier  
cannot respond.  
W30: Modbus remote disable YEL  
The humidifier is being  
controlled via the network, not  
locally.  
The humidifier has been disabled by a  
network message.  
W43: Keep warm active  
YEL  
YEL  
This is a customer selectable  
feature to keep the cylinder  
water warm.  
The humidifier is in standby mode.  
The cylinder may energize at any  
time.  
W44: Demand signal short  
cycling  
The cylinder automatically  
reduces the humidifier output to off too frequently.  
stabilize operation.  
The demand signal is cycling on and  
W45: safety loop short cycling YEL  
The cylinder automatically  
The demand signal is cycling on and  
reduces the humidifier output to off too frequently.  
stabilize operation.  
W46: RH high warning  
W47: RH low warning  
YEL  
YEL  
An alarm indication is  
generated.  
RH levels higher than the limit set  
have been detected. The humidifier  
should not be operational with this  
warning activated.  
The humidifier is operating and RH levels lower than the limit set have  
an alarm indication is  
generated.  
been detected. The humidifier should  
be operational with this warning  
activated.  
W49: wrong cylinder installed YEL  
E50: Modbus Timeout RED  
An alarm indication is  
generated.  
The cylinder installed is not the  
recognized type for the humidifier.  
Systems shuts down.  
Time window for Modbus has elapsed.  
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Probable Cause  
Corrective Action  
1. The high limit is too close to the distributor.  
2. Is there loose wiring?  
1. Relocate high limit 10 feet from the steam  
distributor.  
3. Are there defective controls?  
4. Is the safety high limit set point is too low?  
2. Check all wires at the safety controls.  
3. Replace any defective device.  
4. Change high limit set point to 85% or more.  
1. The high limit is too close to the distributor.  
2. Is the controller defective?  
1. Relocate high limit 10 feet from the steam  
distributor.  
3. Are the P and I settings incorrect?  
2. Replace the controller.  
3. Adjust the P and I constants.  
1. The high limit is located too close to the distributor.  
2. Is the controller defective?  
1. Relocate high limit 10 feet from the steam  
distributor.  
3. Are the P and I settings incorrect?  
4. Safety high limit set point is set too low.  
2. Replace the controller.  
3. Adjust the P and I constants.  
4. Change high limit set point to 85% or more.  
---  
---  
Contact the system administrator to override the remote  
command.  
To disable this feature, consult the programming manual  
shipped with the humidifier.  
1. Is the humidifier oversized?  
2. Check the sensor location.  
3. Are the P and I settings incorrect?  
1. Reduce manual capacity setting by 50%.  
2. The sensor should be located away from doors and  
drafts.  
3. Adjust the P and I constants.  
1. Is the humidifier oversized?  
2. Is the high limit located too close to the distributor?  
3. Are the safety controls damaged?  
1. Reduce manual capacity setting by 50%.  
2. Relocate the high limit to 10 feet from the steam  
distributor.  
3. Replace any damaged controls.  
1. Is the humidifier still operating?  
2. Is the humidifier oversized?  
1. Verify that the RH setpoint is less than the RH high limit  
setting.  
2. Reduce the manual capacity setting by 50%.  
1. Is the humidifier still operational?  
2. Is the humidifier oversized?  
1. Verify that the RH setpoint is greater than the RH low  
limit setting.  
2. Set the manual capacity setting to 100%.  
3. Add more humidifiers.  
---  
Verify that the replacement cylinder is the same as the old  
cylinder.  
1. Loose wire.  
1. Verify cables.  
2. Electronics damaged.  
3. Electromagnetic Interference.  
2. Replace electronics or contact factory.  
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Table 4. Term Definitions  
Term  
Definition  
RATED AMPS  
Refers to amps listed on the humidifier specification label.  
SHORT CYCLING When the ‘on time’ of the humidifier is less than ten minutes upon a call for humidity. To correct  
short cycling, all humidifiers have a capacity adjustment which allows the output of the humidifier to  
be reduced as low as 20% of rated output, thus extending the ‘on time’ required to maintain output.  
FOAMING  
This phenomenon can occur in water when the impurities, already in the water, reach an excess  
concentration as result of boiling away pure water, and the continued boiling action agitating the  
contained water. The humidifier electronics are designed to prevent this occurrence, although in  
extreme cases water will foam with little concentration making it necessary to have the drain time of  
the water, contained in the cylinder, increased. Foaming is normally caused by short cycling, a  
restricted drain, or back pressure. The foam generated in these instances, is conductive and may  
lead to a false full cylinder indication if the level of the foam approaches the top of the cylinder.  
BACK PRESSURE This can be caused by restriction of steam flow caused by long steam runs; improperly sloped  
steam lines; elbows changing the direction of the steam flow from horizontal to vertical without a  
drain leg, any plumbing detail allowing the accumulation of condensate; undersized steam line;  
improper steam distributor; downward air flow onto the distributor creating excess static pressure at  
the steam outlets; or high static pressure ducts (not probable). To overcome excess static pressure  
in the duct, a fill cup extension kit should be used. In downflow applications, a downflow distributor  
should be used but in some cases the fill cup extension will also be required.  
RESET UNIT  
(HUMIDIFIER)  
To reset the humidifier, the ON/OFF switch at the front of the humidifier should be switched to the  
OFF position for a minimum of five seconds and then switched back to the ON position.  
MONITORED LEG Refers to the primary wire to the cylinder which loops through the current sensing device on the  
driver PCB. This wire is terminated at the red cylinder plug at the cylinder. Units with six primary  
wires to the cylinder will monitor only one of the two wires, terminating with red plugs.  
CONDENSATE  
Refers to steam that has condensed to a liquid.  
6. 0-10V DIGITAL HUMIDISTAT SENSOR CALIBRATION  
A. PROCEDURE  
(1) The humidity sensor is factory calibrated, however, it can be field recalibrated. The  
calibration routine can be accessed by pressing and holding down the option button for  
five seconds. A new screen will appear with the calibration adjustments.  
(a) Press the up  
or down  
buttons until calH appears on the LCD screen.  
(b) To adjust the calibration press the Option  
display the current calibration trim.  
button. The screen should load to  
(c) The calibration trim can be adjusted by pressing the up or down buttons to the  
desired level and then pressing the option button to confirm the settings.  
(d) Press the Power  
button to return to the normal display.  
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TECHNICAL  
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1. WIRING AND TERMINALS  
A. HUMIDIFIER CONTROL INFORMATION  
(1) See Figure 7 and Figure 9 in Chapter 10-10 for Controller and Transducer terminal  
definitions. See Figure 6 in Chapter 10-10 for low voltage terminal strip terminal  
definitions.  
Table 1. Controller and Sensor Specifications  
Power Supply  
Signal Inputs  
Operating Voltage  
24 VAC ± 10%  
50/60 Hz  
Power Consumption  
Internal Rectification  
Max. 3 VA  
Half-wave rectified  
Analog Input  
Input Signal  
Resolution  
Accuracy  
AI1  
2-10 VDC  
39 mV, 0.078 mA  
± 2%  
Temperature Input  
Range  
External Thermistor  
-40° to 140°C (-40° to 284°F)  
Humidity Input:  
Range  
0 to 100 %RH  
± 3.0% at 25°C (77°F)  
± 0.5%  
Accuracy  
Repeatability  
Signal Outputs  
Environment  
Digital Outputs  
Maximum Load  
DO1  
24 VAC 2A max.  
Operation  
Temperature  
Humidity  
0° to 50°C(32° to 122°F)  
<95%RH  
Housing Materials  
Cover, back  
Mounting Plate  
Fire proof ABS plastic  
Galvanized Steel  
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B. NH WIRING  
(1) See Figure 1and 2 for the NHTC/NHPC Single and Double Unit Wiring diagrams.  
Figure 1. NHTC/NHPC Double Unit Wiring Diagram  
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Figure 2. NHTC/NHPC Wiring Diagram  
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2. CHECK LISTS  
A. PRE-NORTEC ONLINE START UP CHECKLIST WIRING  
(1) Humidifier-to-Humidifier  
Connection:  
(4) Start-Up Procedure:  
Ensure power is being supplied  
to the humidifier and Nortec  
Online Module.  
Each individual Humidifier linked  
to lead Unit.  
Connection can be direct or  
daisy-chained to other units.  
Verify power to NetBiter (Power  
LED should be lit).  
(2) Network Connection:  
After power-up, verify network  
communication.  
Lead Unit wired to Local Network  
(Ethernet, GPRS, Dial-up).  
Verify variable operation after  
mapping is complete.  
Network activity verified.  
Perform regular humidifier  
start-up check.  
(3) Controls Wired:  
Directly to humidifiers.  
B. PRE-NORTEC LINKS START-UP CHECKLIST  
(1) Humidifier-to-Humidifier  
Connection:  
(4) Start-Up Procedure:  
Verify power to NORTEC Links  
module.  
Each individual Humidifier linked  
to lead Unit.  
Verify power to I/O-Controller.  
Connection can be direct or  
daisy-chained to other units.  
Adjust Network address dials to  
desired address (BACnet/IP  
address is preset at factory).  
(2) Network Connection:  
Lead Unit wired to Local BMS.  
Network activity verified.  
(3) Controls Wired:  
After power-up, verify network  
communication.  
Map desired network variables to  
BMS.  
Directly to humidifiers.  
Verify variable operation after  
mapping is complete.  
Perform regular humidifier start-  
up check.  
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C. HUMIDIFIER MANDATORY PRE-START UP CHECKLIST  
Unit Serial #: _________________No. of humidifiers: _______ Tag: _______________  
Unit type: _______ __________Voltage: _____V/___ph  
Steam output: ____lbs/hr  
Customer/Job: ______________ Address: _____________________________  
Inspected by: ________________Date of inspection: ____/____/____  
WATER QUALITY:  
Well water ___  
City water ___  
Softened water ___  
RO / DI water ___  
Conductivity: _______ mhmos  
Hardness: _____ gr.  
HUMIDIFIER MOUNTING:  
Clearances around the unit  
– Front (door opens freely?)  
Top (steam lines)  
Acceptable  
Obstruction  
3 ft min. ______________________  
2 ft min. ______________________  
2 ft min. ______________________  
2 ft min. ______________________  
– Bottom (fill, drain, controls)  
– Right (main pwr)  
STEAM LINES:  
CONDENSATE LINES:  
– Slope up 2 in. per 12 in. ___  
– Slope down 0.500 in. per 12 in. ___  
– Traps ___  
– Insulated ___  
– Length/Size _____/_______  
– Sloped back to drain ___  
– Trapped 2 in. more than static  
duct pressure ___  
– Size _______  
– Stainless steel ___ or plastic ___  
– ____% Vertical ____% Horizontal  
– 90 degree elbows ___ qty: ____ – 45 degree Elbows ___ qty: ____  
– Can condensate be trapped anywhere in the steam line? yes ___ no ___  
WATER LINES:  
– 0.050 in. at max 4ft from the unit ___– 3/8 in. connection at fill G  
– Water pressure: 30-80 psig ___ – PVC ___ – Stainless steel ___  
DRAIN LINES:  
– Air gap located within 3 ft of the unit ___ – Sloped to drain ___  
CYLINDER:  
– Cylinder properly installed and sitting upright  
WIRING:  
– No loose wires around the unit or on the PC board? yes ___ no ___  
CONTROLS:  
Installed Location / Wiring /Setting  
– Size:________  
Installed Location / Wiring /Setting  
– High limit: ___ ____________________ – Air proving: ___ ____________________  
– Mod controller: ___ ________________– Other: ___ ________________________  
POWER:  
– Voltage, amperage rating and fuse correspond to Spec Label: ___  
– Disconnect switch located close to humidifier: ___  
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D. HUMIDIFIER MANDATORY START-UP CHECKLIST AND QUICK REFERENCE  
Unit Serial #: _________________No. of humidifiers: _______ Tag: _______________  
Unit type: ___________________Voltage: _____V/___ph  
Steam output: ____lbs/hr  
Customer/Job: ______________ Address: ______________________________________  
Inspected by: ________________Date of inspection: ____/____/____  
1. PRELIMINARY:  
– Pre-start-up checklist completed? yes ___ no ___  
If no, return to Pre-Start-up Checklist before going on with start-up procedure.  
2. START-UP PROCEDURE:  
The prerequisites for getting power and water into the steam cylinder are as follows:  
– check that main breaker is on and power is at the unit.  
– check that main water shut-off valve is open.  
– on/off/drain switch must be switched on.  
– control circuit 1-2 must be made.  
– modulation humidistat, if present, must be calling.  
– door interlock switch must be made (interlock switch can be pulled out to operate unit).  
The unit will undergo a self-test to ensure integrity of all the components:  
– NHTC Start-Up Unit Cylinder  
– Reading Cylinder Data  
– Inlet Valve  
– Drain Valve  
– Heat Controller  
– Pump  
– Bleed Valve  
– Steam Relay  
– Service Relay  
– Error Relay  
– Operation Relay  
It will then start filling the cylinder and begins normal operation. Most water does not  
contain enough conductivity for full boil on initial start-up. Units will need to concentrate  
the water over a time period (hours to days).  
Remarks:  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
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E. PERIODIC MAINTENANCE CHECKLIST AND QUICK REFERENCE (PAGE 1 OF 2)  
Unit Serial #: _________________No. of humidifiers: _______ Tag: _______________  
Unit type: ___________________Voltage: _____V/___ph  
Steam output: ____lbs/hr  
Customer/Job: ______________ Address: ______________________________________  
Inspected by: ________________Date of inspection: ____/____/____  
WHEN TO REPLACE THE CYLINDER:  
NHTC/NHPC light indication and LCD display:  
1.  
Yellow and Green light with W19: Cylinder Spent indicates the cylinder must be  
replaced in the next 72 hours.  
2.  
Red and Yellow light with E19: Cylinder Spent indicates the cylinder is at the end of  
its life and must be replaced.  
CYLINDER REPLACEMENT PROCEDURE:  
1.  
2.  
3.  
4.  
5.  
Turn off water supply to unit.  
Activate drain to completely empty water content (less than 10 minutes)  
When drained, stop drain and turn off unit.  
Also open the main electrical disconnect switch and open plumbing.  
Remove the cylinder plugs by pulling vertically. The plugs are press-fitted over the  
electrode pins protruding from the top of the cylinder.  
6.  
7.  
Using a slotted screwdriver, loosen the steam line clamp(s) and pull steam line off  
the cylinder vertically.  
Using a small slotted screwdriver, depress tab on the re-usable cable tie, if present,  
around the middle of the cylinder. This will loosen the cable tie to come apart for re-  
use later on.  
8.  
The cylinder is now ready to be removed from the unit.  
CAUTION: Cylinder and any remaining water might still be HOT.  
9. Always clean the drain valve before installing a new cylinder. (see further below)  
10. Remove the used cylinder and replace by a new one. Do not re-use cylinder.  
MANDATORY CLEANING OF THE DRAIN VALVE  
1.  
Note that ring terminal for drain valve green ground wire is sandwiched between  
drain valve body and drain pan.  
2.  
Remove two screws securing drain valve body to drain pan. Disconnect the two  
slip-on terminals from the two tabs on the (24 VAC) drain valve coil.  
3.  
4.  
Remove hose clip and hose connection from drain valve body.  
Drain valve assembly is now free to be taken to a sink for disassembly and cleaning.  
Important: Tapered end of spring must be installed toward the solenoid.  
5.  
Clean out the end of the hose, and then reconnect it to the drain valve body with the  
clamp.  
6.  
Fit mounting screws through drain valve body, one through ring terminal on green  
ground wire.  
WARNING: To prevent the possibility of electrical shock the green ground wire must be  
reinstalled before power is restored. Push the two slip-on terminals back onto  
the two tabs on the coil. The terminals, although not identical, are reversible.  
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E. PERIODIC MAINTENANCE CHECKLIST AND QUICK REFERENCE (PAGE 2 OF 2)  
Unit Serial #: _________________No. of humidifiers: _______ Tag: _______________  
Unit type: ___________________Voltage: _____V/___ph  
Steam output: ____lbs/hr  
Customer/Job: ______________ Address: ______________________________________  
Inspected by: ________________Date of inspection: ____/____/____  
HOW TO INSTALL THE REPLACEMENT CYLINDER  
1.  
2.  
3.  
Reverse procedure should be followed to install new cylinder. Main disconnect is to  
be left open until cylinder is completely installed and reconnected.  
Ensure that the re-usable cable tie and mounting brackets, within the unit, secure the  
cylinder properly.  
The cylinder plug wires are colour-coded in accordance with coloured dots beside  
the electrode pins on top of the cylinder.  
4.  
5.  
This colour coding must be adhered to when replacing cylinder plugs on pins.  
With cylinders having six primary voltage cylinder plugs, it should be noted that there  
are two of each colour.  
6.  
7.  
Care must be taken so that cylinder leads of the same color are always directly  
opposite each other as indicated by the dot formation on the top of the cylinder.  
The white cylinder plug on all units is for the high water sensor electrode, which  
always goes on the single pin surrounded by a plastic shoulder.  
8.  
9.  
Ensure that cylinder plugs fit snugly on the pins.  
If cylinder plugs become loose, it is best to obtain a new replacement plug. Consult  
factory.  
EXTENDED SHUTDOWN:  
1.  
Before disconnecting power to the humidifier for a period of extended shutdown,  
ALWAYS DRAIN the cylinder first.  
2.  
3.  
‘Open’ the main external fused disconnect to stop power to the humidifier.  
Close the shut-off valve in the water supply line feeding the humidifier.  
ACCESS SHOULD BE LIMITED TO AUTHORIZED PERSONNEL ONLY.  
4.  
NHTC 3 day drain: As long as the NHTC is powered, it will automatically drain the  
cylinder when there has not been a call for humidity for an extended period of time.  
5.  
The cylinder will remain empty until there is a call for humidity at which time the fill  
valve will open and refill the cylinder.  
This feature will reduce the possibility of corrosion of the electrodes and the possible  
accumulation of algae and bacteria growing in the cylinder.  
Remarks:  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
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3. SPARE PARTS AND EXPLODED VIEWS  
A. ASD, BSD, CSD DISTRIBUTOR  
(1) See Figure 3 for the ASD, BSD, CSD Distributor exploded view and spare parts.  
Figure 3. Distributor Exploded View and Spare Parts  
B. SAM-e SPARE PARTS  
(1) See Figure 4 for the SAM-e exploded view and spare parts.  
Figure 4. SAM-e Exploded View and Spare Parts  
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C. NH SERIES HUMIDIFIER SPARE PARTS  
(1) See Figure 5 for the NHTC/NHPC plumbing compartment exploded view and spare  
parts and Table 2 for the parts list. See Figure 6 for the NHTC/NHPC electrical  
compartment exploded view and spare parts and Table 3 for the parts list.  
Figure 5. NHTC/NHPC Plumbing Compartment Exploded View and Spare Parts  
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6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 1 5 5  
4 8 0 1 - / 1 4 4  
0 / 1 3 8  
7 / 1 2 7  
2 4 0 0 - / 1 2 2  
8 / 1 2 0  
6 0 0 0 - / 1 5 5  
4 8 0 0 - / 1 4 4  
0 / 1 3 8  
7 / 1 2 2  
2 4 0 0 - / 1 2 2  
8 / 1 2 0  
0
1 2 0 1 - 1  
H P S T / L V O  
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6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 1 5 5  
4 8 0 1 - / 1 4 4  
0 / 1 3 8  
7 / 1 2 7  
2 4 0 0 - / 1 2 2  
8 / 1 2 0  
6 0 0 0 - / 1 5 5  
4 8 0 0 - / 1 4 4  
0 / 1 3 8  
7 / 1 2 2  
2 4 0 0 - / 1 2 2  
8 / 1 2 0  
0
1 2 0 1 - 1  
H P S T / L V O  
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Figure 6. NHTC/NHPC Electrical Compartment Exploded View and Spare Parts  
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6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 1 5 5  
4 8 0 1 - / 1 4 4  
0 / 1 3 8  
7 / 1 2 7  
2 4 0 0 - / 1 2 2  
8 / 1 2 0  
6 0 0 0 - / 1 5 5  
4 8 0 0 - / 1 4 4  
0 / 1 3 8  
7 / 1 2 2  
2 4 0 0 - / 1 2 2  
8 / 1 2 0  
0
1 2 0 1 - 1  
H P S T / L V O  
S H O N W O N T  
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6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 3 5 5  
4 8 0 0 - / 3 4 4  
0 / 3 3 8  
2 4 0 0 - / 3 2 2  
8 / 3 2 0  
6 0 0 0 - / 1 5 5  
4 8 0 1 - / 1 4 4  
0 / 1 3 8  
7 / 1 2 7  
2 4 0 0 - / 1 2 2  
8 / 1 2 0  
6 0 0 0 - / 1 5 5  
4 8 0 0 - / 1 4 4  
0 / 1 3 8  
7 / 1 2 2  
2 4 0 0 - / 1 2 2  
8 / 1 2 0  
0
1 2 0 1 - 1  
H P S T / L V O  
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WARRANTY  
(1) Walter Meier Inc. and/or Walter Meier Ltd. (hereinafter collectively referred to as THE  
COMPANY), warrant for a period of two years after installation or 30 months from  
manufacturer’s ship date, whichever date is earlier, that THE COMPANY’s  
manufactured and assembled products, not otherwise expressly warranted (with the  
exception of the cylinder), are free from defects in material and workmanship. No  
warranty is made against corrosion, deterioration, or suitability of substituted materials  
used as a result of compliance with government regulations.  
(2) THE COMPANY’s obligations and liabilities under this warranty are limited to furnishing  
replacement parts to the customer, F.O.B. THE COMPANY’s factory, providing the  
defective part(s) is returned freight prepaid by the customer. Parts used for repairs are  
warranted for the balance of the term of the warranty on the original humidifier or  
90 days, whichever is longer.  
(3) The warranties set forth herein are in lieu of all other warranties expressed or implied  
by law. No liability whatsoever shall be attached to THE COMPANY until said products  
have been paid for in full and then said liability shall be limited to the original purchase  
price for the product. Any further warranty must be in writing, signed by an officer of  
THE COMPANY.  
(4) THE COMPANY’s limited warranty on accessories, not of the companies manufacture,  
such as controls, humidistats, pumps, etc. is limited to the warranty of the original  
equipment manufacturer from date of original shipment of humidifier.  
(5) THE COMPANY makes no warranty and assumes no liability unless the equipment is  
installed in strict accordance with a copy of the catalog and installation manual in effect  
at the date of purchase and by a contractor approved by THE COMPANY to install  
such equipment.  
(6) THE COMPANY makes no warranty and assumes no liability whatsoever for  
consequential damage or damage resulting directly from misapplication, incorrect  
sizing or lack of proper maintenance of the equipment.  
(7) THE COMPANY makes no warranty and assumes no liability whatsoever for damage  
resulting from freezing of the humidifier, supply lines, drain lines, or steam distribution  
systems.  
(8) THE COMPANY makes no warranty and assumes no liability whatsoever for  
equipment that has failed due to ambient conditions when installed in locations having  
climates below 14°F (-10°C) during January or above 104°F (40°C) during July. (See  
Table 1: Weather Design Data above).  
(9) THE COMPANY retains the right to change the design, specification and performance  
criteria of its products without notice or obligation.  
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INSTALLATION DATE (MM/DD/YYYY)  
MODEL #  
SERIAL #  
CYLINDER #  
Cylinder Replacement Date (MM/DD/YYYY)  
Authorized Agent:  
U.S.A.  
CANADA  
Walter Meier (Climate USA) Inc.  
Walter Meier (Climate Canada) Ltd.  
826 Proctor Avenue  
2740 Fenton Road  
Ogdensburg, NY 13669  
Ottawa, ON K1T 3T7  
TEL: 1-866-NORTEC-1  
FAX: (613) 822-7964  
TEL: 1-866-NORTEC-1  
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