Nokia Telephone BT DIVERSE 5100 User Manual

Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
At a glance  
Display  
Option buttons  
Displays the status of  
your handset.  
Lets you select from  
the menu options shown  
on the display.  
Right hand side  
Takes you into  
the calls list.  
Left hand side  
To access list of internal  
handsets registered to  
the base.  
Left hand side  
Takes you into  
the redial list.  
Right hand side  
Takes you into the  
menu options.  
Directory  
Used to store and  
dial numbers in the  
directory.  
Red phone  
To end a call, return to  
idle and turn the power  
off and on.  
Green phone  
For making and  
answering calls.  
Star/Bell  
Keypad  
Switches the handset  
ringer on and off.  
Hash/Keyguard  
R
Switches the keypad  
guard on and off.  
For use with  
switchboards and certain  
Network Services.  
Extra Directory  
Used to store  
10 additional names  
and numbers.  
Microphone  
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1
Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May 03 ~ 5352  
Please open this page for an ‘At a glance’ guide to your  
BT Diverse 5200 Additional Handset and Charger.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
In this guide  
At a glance  
1
4
6
Caller Display and  
other BT Calling Features  
Caller Display  
23  
23  
23  
26  
27  
27  
28  
28  
Menu structure  
Quick guide  
Calls list  
Call Waiting  
Call Divert  
Withhold number  
Ring Back  
Quick guide to handset  
display icons  
7
8
Introduction  
Voice Mail  
Unpacking your Diverse 5100  
Additional Handset and Charger  
For your records  
8
8
Handset settings  
30  
32  
Keyguard  
Safety information  
9
Help  
33  
Setting up  
10  
General information  
Guarantee  
34  
34  
35  
Registering and charging  
the handset  
10  
Technical information  
Using the telephone  
Making and ending calls  
Call timer  
15  
15  
16  
16  
18  
19  
20  
20  
Index  
36  
Name and number directory  
Extra directory  
Redial  
Secrecy  
Paging and Internal calls  
Helpline  
Hints and tips boxes  
If you experience any difficulties with  
your Diverse 5100 Additional Handset  
and Charger, please call the BT Diverse  
Helpline on 08457 908 070.  
In this user guide, we’ve included  
helpful tips and important notes.  
They are shown in boxes like this.  
BT Diverse Helpline – 08457 908 070  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Menu Structure  
Please note that you will only see all the below menu options if you are  
registered to a BT Diverse 5110 base station.  
Sel Services  
Withhold No.  
Call Waiting  
Ringback Off  
Call Divert  
Audio Set  
Base Set  
H/Set Vol  
Ringer  
set  
set  
set  
Melody  
Date/Time  
Date Set  
Clock Set  
Clock Mode  
24H  
12H  
System PIN  
Base Reset  
Add Features  
enter  
default  
Dial Mode  
Tone  
Pulse  
tbr  
100 MS  
120 MS  
180 MS  
250 MS  
300 MS  
600 MS  
on/off  
Barge In  
enter  
Mailbox  
Set Key 1  
PIN  
Register hs  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Menu structure for directory, redial list, extra directory  
Opens directory  
Edit entry  
Opens extra directory  
New entry  
Show entry  
Delete  
(On display)  
Redial list  
Edit entry  
Copy to dir.  
Messages  
Press  
to get to your Mailbox and access your voicemail and Calls list.  
Calls  
Delete  
Copy to dir  
Time  
Status  
Delete list  
IMPORTANT  
If you make a mistake, you can return to the previous menu by pressing the RED  
PHONE button. If you keep pressing the RED PHONE button you will return to the  
idle screen.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Quick guide  
Commonly used handset functions and settings  
Page  
no.  
Hold down  
Switch handset on/off  
15  
32  
30  
15  
15  
19  
Switch keyguard on/off  
Hold down  
Switch handset  
Hold down  
ringer on/off  
Make an external call  
To end a call  
Redial a number  
Select one of last 5 numbers  
To store a name and  
MENU  
NEW ENTRY OK  
OK SAVED  
OK  
Enter number  
16  
number in the directory  
Enter name  
Dial from the directory  
Dial from the Calls list  
Handset earpiece volume  
Make internal call  
17  
24  
31  
20  
21  
CALLS OK  
MENU  
INT  
AUDIO SET OK H/SET VOL OK  
OK SAVED  
Call all or  
Transfer call to handset  
INT  
Handset no. (e.g. 2)  
MENU  
BASE SET OK DATE/TIME OK DATE SET OK  
OK  
Set date  
Set time  
14  
14  
Enter the date  
MENU  
OK  
BASE SET OK DATE/TIME OK  
OK AM/PM OK  
CLOCK SET  
Enter time  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Quick guide to handset  
display icons  
Redial, lists up to the last 5 dialled number.  
Flashes to indicate new messages (if a mailbox service is used) or missed calls.  
For calling other handsets.  
Opens the menu.  
Shows the status of the handset battery.  
Scroll through the menu.  
Confirms the function displayed.  
Scroll left and right when entering numbers or messages.  
Deletes numbers/characters (from left to right).  
Do not disturb/Ringer off.  
Handset locked.  
Shows the number of the handset and is displayed in top left hand corner.  
eg.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Introduction  
Unpacking your BT Diverse  
5100 Additional Handset and  
Charger  
For your records  
Date of purchase:  
Place of purchase:  
If anything is missing, please contact  
your place of purchase immediately.  
For guarantee purposes proof of  
purchase is required so please keep  
your receipt.  
One BT Diverse 5100  
Charger  
BT Accessories and  
Replacement Items  
One BT Diverse 5100  
handset  
For a full range of accessories and  
replacement items for BT products  
please call 0870 240 5522, or visit:  
One power supply  
for the charger  
Two AAA rechargeable  
batteries  
Battery  
compartment cover  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Safety information  
General  
Cleaning  
Only use the power supply included  
with the product. Using an  
unauthorised power supply will  
invalidate your guarantee and may  
damage the telephone. Power supply  
number is C39280-Z4-C478.  
Simply clean the handset and charger  
with a damp (not wet) cloth, or an  
anti-static wipe. Never use household  
polish as this will damage the product.  
Never use a dry cloth as this may cause  
a static shock.  
For the handset use only nickel-metal  
hydride (NiMH) AAA rechargeable  
batteries. Never use other batteries or  
conventional alkaline batteries. They  
could lead to a short circuit or destroy  
the battery casing. The batteries should  
have a power rating of at least 700mAh  
1.2V. Batteries and accessories are  
available from withandwithoutwires.com  
or call 0870 240 5522.  
Environmental  
Do not expose to direct sunlight.  
The product may heat up when the  
batteries are being recharged. This is  
normal. However, we recommend that  
you do not place the product on  
antique/veneered wood to avoid damage.  
Do not stand your product on carpets or  
other surfaces which generate fibres, or  
place it in locations preventing the free  
flow of air over its surfaces.  
If the Keyguard is switched on, it is  
NOT possible to make calls, including  
emergency numbers (999/112).  
Do not submerge any part of your  
product in water and do not use it in  
damp or humid conditions, such as  
bathrooms.  
Do not open the charger or handset  
(other than to change batteries). This  
could expose you to high voltages or  
other risks.  
Do not expose your product to fire,  
explosive or other hazardous conditions.  
Radio signals transmitted between the  
handset and base may cause interference  
to hearing aids.  
There is a slight chance that your phone  
could be damaged by an electrical storm.  
We recommend that you unplug the  
power and telephone line cord during an  
electrical storm.  
This product should not be used near  
emergency/intensive care medical  
equipment and should not be used by  
people with pacemakers.  
Never dispose of batteries in a fire. There  
is a serious risk of explosion and/or the  
release of highly toxic chemicals.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Setting up  
2 Plug the power supply unit  
into the wall socket  
IMPORTANT  
Please note that your handset is NOT  
registered to a base station. The BT  
Diverse 5100 handset will be easily  
registered once you complete the steps  
1 to 3 below.  
Plan the location  
Situate your product close enough to  
a mains power socket so that the cable  
will reach.  
3 Registering and charging  
the handset  
Make sure it is at least 1 metre away  
from other electrical products to avoid  
interference.  
The display is protected by a plastic  
film. You can remove this protective  
plastic film from the display.  
Do not situate the product in the  
bathroom or other humid areas.  
1 Connect the charger  
Plug the power supply cable into the  
power socket at the back of your charger.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Insert the batteries  
Registering the handset  
Insert the two batteries supplied, as  
indicated inside the battery  
compartment and slide the battery  
compartment cover shut.  
To register your handset to a BT Diverse  
5110 base station, place it in the main BT  
Diverse 5110 base station with the display  
facing upward. After approx. one minute,  
the handset's internal number is  
displayed (e.g. 2). Successful registration  
is signalled by a confirmation tone.  
Replace the newly registered handset  
into the charger and leave to charge for  
approximately 16 hours. The charging  
status icon flashes on the handset to  
indicate that the batteries are being  
charged.  
When the handset is registered the  
display will show:  
The battery cover may be found in the  
packaging with the batteries.  
WARNING  
If the icons on the display  
flash continuously...  
Under no circumstances should  
non-rechargeable batteries be used.  
Using incorrect batteries will invalidate  
your guarantee and may damage the  
telephone.  
It means that the handset is not  
registered with the base station.  
Ensure you have correctly carried out  
step 3 above. If the product is still not  
registered see Registering Manually  
on page 12.  
All additional handsets you purchase  
will need to be individually registered  
with the base station before they  
will work.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Leave the handset for approx. 16 hours  
To de-register a handset  
in the base station to charge the  
batteries, as they are not charged in the  
factory. The battery status icon flashes  
on the handset to indicate that the  
batteries are being charged.  
INT  
Press the INT options button.  
Press the UP or DOWN button  
to select the handset to be  
de-registered (1-6).  
MENU  
Press the MENU options button.  
To manually register a  
BT Diverse 5100 handset to  
another base station  
Press the DOWN button until  
the display shows DE-REG H/SET.  
OK  
Press the OK button. Display  
If you want to register your  
handset to another base  
station you will need to  
manually register it.  
will show PIN ****.  
Enter your 4-digit PIN  
(original setting 0000).  
OK  
Press the OK button. Display  
shows DE-REGISTER?  
On the handset to be registered:  
MENU  
Press the MENU options button.  
OK  
Press the OK button to confirm.  
SAVEDis displayed.  
Press the DOWN button until  
the display shows REGISTER HS.  
Press the RED PHONE button  
until you reach the idle screen.  
OK  
Press the OK button. Display  
show PIN.  
Enter your 4-digit Pin (original  
setting 0000).  
Battery level icons  
When the batteries are almost flat a  
beep sounds and the display shows the  
empty battery icon. You will need to  
recharge your handset before you can  
use it. The various states of charge are  
shown below:  
OK  
Press the OK button. Display  
flashes REGISTER HS.  
Following the user guide for  
the base station you are  
registering to place the base  
into registration mode.  
Batteries fully charged  
Batteries at 66%  
Batteries at 33%  
Batteries empty  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Battery performance  
Out of range?  
Batteries and case may become warm  
during charging. This is normal.  
If you go out of range of a base station  
for a long time while your handset is  
switched ON, it may take more than  
20 minutes to ‘find’ the base station  
again when you come back within  
range. However, by simply switching  
the handset OFF for a moment, then  
ON again, it will find the base station  
within a few seconds.  
Under ideal conditions, the handset  
batteries should give about 13 hours  
talktime or 170 hours standby time on  
a single charge. However, new NiMH  
batteries do not reach their full  
capacity until they have been in  
normal use for several days.  
The charge capacity of rechargeable  
batteries will reduce with time as they  
wear out, so reducing the talk/standby  
time of the handset. Eventually they  
will need to be replaced. New batteries  
are available from  
or call 0870 240 5522.  
If you replace the handset batteries  
with ones that have been fully  
charged, the battery indicator will not  
show full until the next charge cycle  
has been completed. Charge the  
handset until the batteries register full  
again. From then on the display will  
be correct.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Setting the date and time  
Please note  
If you subscribe to a Caller Display  
Service the time and date will be set  
with the first incoming call. However,  
the year setting will have to be  
MENU  
Press the MENU options  
button.  
Press the DOWN button until  
the display shows BASE SET.  
changed manually, see opposite.  
OK  
OK  
OK  
Press the OK button. The  
display will show DATE/TIME.  
To set the time mode  
(12 or 24-hour clock)  
Press the OK button.  
The display will show DATE SET.  
Press the OK button.  
The handset’s default setting is  
12-hour clock. To change the  
clock to the 24-hour setting:  
Use the keypad to enter the  
date (DD/MM/YY).  
OK  
OK  
Press the OK button.  
MENU  
Press the MENU options  
button.  
Press the DOWN button until  
the display shows CLOCK SET.  
Press the DOWN button until  
the display shows BASE SET.  
Press the OK button.  
Use the keypad to enter the  
time in 12-hour clock format  
(HH/MM).  
Press the DOWN button until  
the display shows DATE/TIME.  
OK  
Press the OK button.  
After entering the time in the  
12-hour clock format, press  
the OK button.  
Press the DOWN button until  
the display shows CLOCK MODE.  
OK  
OK  
Press the DOWN button to  
choose AMor PM.  
OK  
Press the OK button.  
Press the DOWN button to  
switch between 24 Hand 12 H  
settings.  
Press the OK button.  
Press the RED PHONE button  
until you return to the idle  
screen.  
OK  
Press the OK button to  
confirm the setting you want.  
Press the RED PHONE button  
until you reach the idle screen.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Using the telephone  
Your BT Diverse 5100 Handset and  
Making and ending calls  
Charger has a menu driven display.  
The OPTION buttons below the display  
allow you to select options within each  
menu and make adjustments to their  
settings. When the phone is in idle  
mode, press the MENU button to enter  
the main menu. During a call, if you  
press the MENU button it will open the  
menu for that particular situation.  
To make an external call  
Ensure the handset is  
switched ON.  
Press the GREEN PHONE  
button. You will hear the dial  
tone.  
Note  
Dial the number.  
To quit a menu at any time, press the  
RED PHONE button. This will take  
you back one step. Keep pressing the  
RED PHONE button to get back to the  
idle screen.  
Preparatory dialling  
Enter the phone number first.  
If you make a mistake press  
the DELETE button to remove  
any incorrect digits.  
To switch the handset power  
on and off  
Press the GREEN PHONE  
button to dial the number.  
Press and hold the RED  
PHONE button to switch the  
handset off.  
To end a call  
Press and hold the RED  
PHONE button to switch the  
handset on again.  
Press the RED PHONE button.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Call timer  
Name and number directory  
Your handset automatically times the  
duration of all external calls, showing it  
on the display during your call and for  
a few seconds after it is finished.  
You can store up to 20 of your most  
frequently used names (up to 12 letters)  
and numbers (up to 22 digits long).  
To receive an external call  
To store a name and number in  
the directory  
Press the GREEN PHONE  
button to answer the call.  
Press the DIRECTORY button.  
Or  
MENU  
OK  
Press the MENU options button.  
If the handset is on the base,  
simply lift it up and speak.  
You do not need to press the  
GREEN PHONE button.  
Press the DOWN button until  
the display shows NEW ENTRY.  
Press OK to confirm.  
Enter the telephone number  
you want to store.  
This is called auto-talk. You  
can switch autotalk off so you  
always have to press the  
GREEN PHONE button to  
answer a call, see page 31.  
OK  
Press OK to confirm.  
Entering names  
Enter the name using the  
letters on the keypad.  
(See ‘Character map’ on the  
following page for how to  
enter special characters).  
For example, to enter the  
name TOM:  
Press the 8 button until T  
appears on the display.  
TUV  
8
Press the 6 button until the  
MNO  
6
display shows O  
Then press 6 until the display  
shows M  
.
MNO  
6
.
OK  
Press OK to confirm.  
The display will show SAVED  
and TOM.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Press the GREEN PHONE  
button to dial the number.  
To edit a directory entry  
Or  
Press the DIRECTORY button.  
Press the RED PHONE button  
until you reach the idle screen.  
A B C  
Use the keypad to enter the  
first letter of the name you  
wish to edit.  
Character map  
When the name you wish to  
edit is displayed, press the  
MENU options button.  
Press the DOWN button until  
SHOW ENTRYis displayed.  
As well as the standard letters and  
numbers you can include special  
characters in the directory entry.  
MENU  
Press  
1
0
#
OK  
OK  
Press the OK button.  
1st press Space  
+
0
-
*
/
---  
| |  
Edit the number.  
2nd press  
3rd press  
4th press  
5th press  
6th press  
1
Press the OK button.  
<NAME>is displayed.  
(
If the name is correct, press  
the OK button.  
|
)
OK  
OK  
?
–-–  
,
Or  
If you wish to edit the name,  
enter a new name now.  
Press the OK button.  
The display will show SAVED.  
To dial a number from the  
directory  
You can either press the  
GREEN PHONE button to  
dial the number or the  
RED PHONE button until  
you reach the idle screen.  
Press the DIRECTORY button.  
A B C  
If you wish, you can use the  
keypad to enter the first letter  
of the name, for example to  
find TOM, press the 8 button.  
TUV  
8
Press the DOWN button to  
scroll to the entry you want.  
Press the GREEN PHONE  
button to dial the number.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Extra directory  
To delete an entry from the  
directory  
This is an additional directory where  
you are able to store up to 10 additional  
names and numbers.  
Press the DIRECTORY button.  
A B C  
Use the keypad to enter the  
first letter of the name.  
To store names and numbers in  
the Extra directory  
Or  
Use the DOWN button to find  
the entry you want.  
Press the EXTRA DIRECTORY  
button.  
MENU  
OK  
Press the MENU options button.  
Press the DOWN button to  
display DELETE.  
MENU  
Press the MENU button.  
The structure for this directory  
menu is the same as the main  
name and number directory.  
Press the OK button to confirm.  
The number is deleted.  
Press the RED PHONE button  
until you reach the idle screen.  
You can follow the instructions  
starting on page 16 for storing,  
dialling, editing and deleting  
numbers in this directory.  
Note  
To cancel any procedure, press the  
RED PHONE button until the display  
returns to the idle screen.  
Note  
This Extra directory does not ‘name  
and number match’ when used with  
Caller Display.  
To delete all entries from the  
directory  
Press the DIRECTORY button.  
MENU  
Press the MENU options button.  
Press the 6 button,  
DELETE? is displayed.  
MNO  
6
OK  
Press the OK button to  
confirm. All directory  
numbers are deleted.  
Press the RED PHONE button  
until you reach the idle screen.  
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Enter the name to the number  
you want to copy into the  
directory.  
Redial  
Your handset automatically saves the  
last five telephone numbers dialled into  
a redial list.  
OK  
Press OK to confirm.  
The display will show SAVED  
and the name of the entry.  
To dial a number in the  
redial list  
You can dial this number by  
pressing the GREEN PHONE  
button or return to the idle  
screen by pressing the RED  
PHONE button.  
Press the REDIAL options  
button. The last number  
dialled will be displayed.  
Press the DOWN button to  
scroll through the redial list.  
To delete the redial list  
Press the GREEN PHONE  
button to dial the number.  
Press the REDIAL options  
button.  
MENU  
Press the MENU options  
button. Display shows EDIT  
ENTRY.  
To copy numbers shown in the  
redial list to the directory  
Press the 6 button. Display  
shows DELETE?  
MNO  
6
Press the REDIAL options  
button.  
OK  
Press OK to confirm  
deletion of the list. You hear  
a confirmation tone.  
Press the DOWN button until  
the number you want is  
displayed.  
Press the RED PHONE button  
until you reach the idle screen.  
MENU  
Press the MENU button.  
Press the DOWN button until  
the display shows COPY TO DIR.  
Note  
OK  
To cancel any procedure, press the  
RED PHONE button until the display  
returns to the idle screen.  
Press the OK button.  
The number is shown on the  
display.  
OK  
Press OK to confirm.  
NAMEis displayed.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Secrecy  
Paging and internal calls  
When on a call you can talk to someone  
in the same room, without your caller  
hearing.  
You can alert handset users that they  
are wanted, or locate a missing handset.  
If you have multiple handsets registered  
to the base you can make internal calls  
between handsets.  
To switch secrecy on/off  
INT  
Press the INT button.  
During a call:  
Use the DOWN ARROW on  
the options button to find the  
handset number you want to  
page or call.  
INT  
Press the INT options button.  
The call is put on hold and  
your caller will hear music.  
Press the GREEN PHONE  
button to call the handset.  
To resume the call:  
MENU  
Press the MENU options  
button. Display shows GO  
BACK.  
If you want to page all the  
handsets registered to the  
base, highlight CALL ALLon  
the display and press the  
GREEN PHONE button.  
Press OK to confirm. You can  
now speak to your caller again.  
OK  
You can also page all handsets  
by pressing the PAGE button  
on the base station  
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To transfer an external call  
between handsets  
To switch 3-way conversation  
function on/off  
You can transfer an external call  
to another handset registered  
to the base.  
You can allow your BT Diverse  
5110 to hold 3-way calls between  
handsets.  
INT  
Press the INT options button.  
MENU Press the MENU options  
button.  
Enter the number of the  
handset to which you wish to  
transfer the call, or scroll to  
find using the UP or DOWN  
option buttons. When the  
other handset answers you can  
tell them you are transferring  
the call and press the RED  
PHONE button. The call is  
transferred and the original  
handset shows LINE IN USEon  
the display.  
Press the DOWN options  
button until the display shows  
BASE SET.  
OK  
Press the OK options button.  
Press the DOWN options  
button until the display shows  
ADD FEATURES.  
OK  
Press the OK options button.  
Press the DOWN options  
button until the display shows  
BARGE IN.  
OK  
Press the OK options button to  
switch the function on.  
To return to an external call  
if the internal call is not  
transferred  
SAVEDis displayed BARGE INis  
then displayed with a tick next  
to it.  
To speak to your external caller  
again:  
OK  
Press the OK options button  
again to switch off, tick is  
deleted.  
MENU  
Press the MENU options  
button. Display shows GO BACK.  
Press the RED PHONE button  
until you reach the idle screen.  
OK  
Press the OK options button.  
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To hold a 3-way conversation  
You can talk to one external  
caller and another internal caller  
at the same time on your BT  
Diverse 5110 handset.  
While another handset user is  
talking to an external caller  
the display shows LINE IN USE.  
Press the GREEN PHONE  
button to join the conversation.  
Display shows LISTENING IN.  
A tone is heard by all three  
parties when one party enters  
or leaves the call.  
Press the RED PHONE button  
to end your call.  
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Diverse 5100 Handset & Charger ~ 1st Edition ~ 8th April ’03 ~ 5352  
Caller Display and other  
BT Calling Features  
IMPORTANT  
Please note  
To use Caller Display and Call  
Waiting you must first subscribe to the  
Services from your Network Provider.  
For more information on  
Calls that are ‘withheld’, ‘unavailable’  
or ‘international’ are not stored in the  
Calls list, as there is no telephone  
number sent via the network.  
BT’s Calling Features call BT free  
on 0800 800 150.  
Calls list  
If you subscribe to a Caller Display  
Service you can see who is calling you  
on your handset display, as well as the  
date and time of their call (unless the  
number has been withheld).  
The Calls list contains the telephone  
numbers of your last 10 callers.  
The caller’s details are stored in  
the Calls list. You can display, scroll  
through and dial numbers in the list  
and copy them into the directory.  
If you have stored a name to go with  
the number in your handset directory,  
the name will be displayed instead.  
Please ensure that you have stored the  
full telephone number, including the area  
code, otherwise the name will not match  
the number stored in the directory.  
If a call is received when the Calls list is  
full then the oldest entry will be  
deleted automatically.  
If the caller has withheld their number,  
the display will show WITHHELD.  
If you call from another handset, the  
display shows the handset number  
and INT.  
Please note  
If you have a new call in your Calls  
list, the  
icon will flash.  
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Display the time of the call:  
To view the Calls list  
MENU Press the MENU options  
button.  
Press the ENVELOPE options  
Press the DOWN button to  
highlight TIME.  
button. A flashing envelope  
indicates new calls. New calls  
are displayed immediately.  
OK  
Press the OK options button.  
The date and time of the call  
are displayed.  
If there are no new entries,  
continue to open the Calls list.  
To return to the beginning  
of the calls list, press the RED  
PHONE button repeatedly  
until it is displayed.  
The display will show the type  
of calls you have received in  
your Calls list, e.g. CALLS  
02/06means you have  
received 2 new calls and have  
6 old calls.  
Display the status of the call:  
MENU Press the MENU options  
OK  
Press the OK button to display  
the most recent number to call  
you.  
button.  
Press the DOWN button to  
highlight STATUS.  
Press the UP and DOWN  
buttons to scroll backwards and  
forwards through the Calls list.  
OK  
Press the OK button.  
NEW  
= New call.  
When you have found the  
entry you want, you have the  
options to:  
OLD  
= Previously viewed.  
Press the RED PHONE button  
until you reach the idle screen.  
Call a number from the  
Calls list:  
Remember  
When the number you wish to  
call is displayed, press the  
GREEN PHONE button.  
The number will be dialled  
automatically.  
If you have missed a call the  
icon will flash on the display.  
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Store a number from the Calls  
Press the DOWN button to  
list into the directory:  
highlight DELETE LIST.  
When the number you want to  
store is displayed:  
Press the OK button.  
The display shows NO CALLS.  
OK  
MENU  
Press the MENU options  
Press the RED PHONE button  
button.  
until you reach the idle screen.  
Press the DOWN button to  
highlight COPY TO DIR.  
OK  
OK  
Press the OK button. The  
number is displayed.  
Press the OK button again.  
Enter a name, see page 16 for  
instructions.  
OK  
Press the OK button.  
The display shows SAVED. You  
can either copy another entry  
from the Calls list or press the  
RED PHONE button until you  
reach the idle screen.  
Delete a number from the  
Calls list.  
When the number you want to  
delete is displayed.  
MENU  
OK  
Press the MENU options  
button.  
DELETEis displayed.  
Press the OK button to  
confirm. The display shows  
DELETED.  
Delete the whole Calls list:  
When any number is displayed,  
press the MENU options button.  
MENU  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Call Waiting  
To switch Call Waiting on/off  
If you also subscribe to a Call Waiting  
Service, when you are on a call and  
another person tries to call you, the  
second caller’s number will appear on  
the handset display and you will hear an  
intermittent beep through the handset.  
This is to alert you to the other caller  
waiting to speak to you.  
You can choose whether to  
have your Call Waiting service  
switched on or off depending  
on what you are doing i.e. if  
you are using the Internet via  
your PC and do not want Call  
Waiting to interrupt you.  
MENU  
Press the MENU options button,  
SEL SERVICESis displayed.  
To accept a waiting call  
OK  
OK  
Press the OK options button.  
During a call when you hear  
the Call Waiting beeps:  
Press the DOWN until the  
display shows CALL WAITING.  
The number (or name if stored  
in the directory) of the second  
caller will flash on the display.  
Press the OK options button.  
Use the UP or DOWN button  
to select whether you want the  
service on or off.  
MENU  
Press the MENU options  
button. Display shows ACCEPT.  
OK  
Press the OK options button.  
OK  
Press the OK options button.  
You will hear a Network  
message confirming your  
divert request.  
Your current call is put on hold  
and you are connected to the  
second caller.  
Press the RED PHONE button  
until you reach the idle display.  
Press the RECALL button to  
toggle between callers.  
R
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Select your required option  
and press the OK options  
button, ONis displayed.  
Call Divert  
OK  
OK  
You can divert all incoming calls to  
another number where you can be  
reached.  
Press the OK options button  
again.  
Enter the phone number  
where you want the calls to be  
diverted to.  
Please note  
Call Divert requires subscription from  
your Network provider. You may be  
charged a subscription fee.  
OK  
Press the OK options button.  
You will hear a Network  
message confirming your  
divert request.  
To divert calls  
Press the RED PHONE button  
until you reach the idle  
display.  
MENU  
Press the MENU options  
button, SEL SERVICESis  
highlighted.  
Withhold number  
OK  
Press the OK options button.  
Your number appears on the display of  
the person you call if they subscribe to  
a Caller Display service. You are able to  
withhold your telephone number from  
the next call you make if you wish.  
Use the DOWN arrow on the  
options button until CALL  
DIVERTis highlighted.  
OK  
Press the OK options button.  
You now have a choice of  
when you want calls to be  
diverted:  
To withhold your number from  
being sent  
AUTOMATIC– calls are put  
straight through to the  
number you have set.  
MENU  
Press the MENU options  
button, SEL SERVICESis  
displayed.  
NO ANSWER– calls are diverted  
if your phone is not answered.  
OK  
Press the OK options button,  
WITHHOLD NOis displayed.  
IF BUSY– calls are forwarded  
if your phone is engaged.  
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OK  
OK  
Press the OK options button.  
Voice Mail  
Enter the telephone number  
you want to call.  
If you have a Voice Mail message  
service ie. Call Minder or Meridian  
Mail on your telephone line you can set  
the 1 button to access your messages  
directly via one button.  
Press the OK options button,  
the number will be dialled but  
your number will not be sent  
to your caller.  
To set up quick access to your  
Voice Mail service  
Ring Back  
If you want to make a call and the  
number is engaged you can set your  
telephone to ring you back when the  
caller has finished their call by pressing  
the 5 button. To switch this service off  
before your call is returned i.e. if you  
have to go out before your caller has  
returned your call.  
MENU  
Press the MENU options  
button.  
Press the DOWN options  
button. Display shows MAILBOX.  
OK  
Press OK.  
Display shows SET KEY 1.  
OK  
Press the OK button.  
To switch Ring Back off if set  
Enter the telephone number  
of your messaging service.  
For example, 1571 to access  
‘BT Answer’ voice mail service.  
MENU  
Press the MENU options  
button, SEL SERVICESis  
highlighted.  
OK  
Press OK.  
The display shows SAVED.  
OK  
Press the OK options button.  
Use the DOWN arrow on the  
options buttton until RINGBACK  
OFFis highlighted.  
Press the RED PHONE button  
until you reach the idle screen.  
OK  
Press the OK options button.  
This will cancel your ringback  
call.  
You will hear a Network  
message confirming your  
divert request.  
Press the RED PHONE button  
until you reach the idle display.  
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To set up quick access to your  
Please note  
Voice Mail service when  
behind a switchboard eg.  
Meridian Mail.  
If you store your security PIN as part  
of the quick access number, anyone  
with access to the handset will be able  
to retrieve your messages.  
Follow the steps on the  
previous page, but when you  
come to enter the telephone  
number of your messaging  
service, you will need to follow  
the example below:  
To retrieve messages from  
your Voice Mail service  
Enter the access number  
for your messaging service,  
e.g. 7000.  
Press and hold down the  
1 button.  
1
When set up as opposite this  
will take you into your  
message service. If during the  
set up you entered your  
security PIN as well as the  
telephone number you will be  
taken quickly into your  
messages. If the security PIN  
was not included you will have  
to enter this number now.  
Press and hold the RECALL  
button to enter a pause in the  
R
dialling sequence, P  
.
Enter your extension number,  
followed by a hash, e.g. 1234#.  
Press and hold the RECALL  
button to enter another pause  
R
in the dialling sequence, P  
.
Enter your PIN followed by a  
hash, e.g. 000000#.  
OK  
Press the OK button.  
You will be taken into your  
messages.  
The entire number should  
look like this:  
7000P1234nP000000n  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Handset settings  
To adjust the handset ringer  
volume  
Shortcut button  
If you want to switch the handset  
ringer off quickly you can also press  
You can choose from 5 levels  
(15), a ‘crescendo’ ring (6)  
that increases in volume, or  
you can switch the ringer off  
altogether (0).  
and hold the  
button. The  
icon is displayed. To turn the handset  
ringer back on press and hold down  
button again and the symbol  
will disappear.  
the  
MENU  
Press the MENU options button.  
Use the DOWN button to  
highlight AUDIO SET.  
To adjust the handset ringer  
melody  
OK  
OK  
Press the OK button.  
Press the DOWN button to  
highlight RINGER.  
There are 10 melodies to  
choose from (110).  
Press the MENU options button.  
MENU  
Press the OK button.  
Press the DOWN button to  
highlight AUDIO SET.  
You hear the current volume  
level and the level is shown on  
the display.  
Press the OK button.  
OK  
Press the UP/DOWN button to  
Press the DOWN button to  
select the level you want.  
highlight MELODY.  
OK  
Press the OK button.  
OK  
Press the OK button to confirm.  
SAVEDis displayed.  
You hear the current melody  
and its number is shown on  
the display.  
Press the RED PHONE button  
until you reach the idle screen.  
Press the DOWN button to  
select the melody you want.  
Press the OK button.  
OK  
Press the RED PHONE button  
until you reach the idle screen.  
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To adjust the earpiece volume  
To switch autotalk on and off  
There are 3 volume levels to  
choose from and you can even  
adjust the volume during a call.  
If autotalk is switched on you  
do not need to press the  
GREEN PHONE button to  
answer a call you can simply  
pick the handset up from the  
charger.  
MENU  
Press the MENU options button.  
Press the DOWN button to  
highlight AUDIO SET.  
If you switch autotalk off you  
always have to press the  
GREEN PHONE button to  
answer a call.  
OK  
OK  
Press OK to confirm. The  
display show H/SET VOL.  
Press OK to confirm.  
The default setting for autotalk  
is on.  
You hear the current volume  
and the level is displayed.  
MENU  
Press the MENU options button.  
Select the required level.  
To switch autotalk on:  
Press the 9 button.  
Press the 1 button.  
Press the 1 button again.  
To switch autotalk off:  
Press the 9 button.  
Press the 1 button.  
Press the 0 button.  
OK  
Press OK to confirm. SAVEDis  
displayed.  
WXYZ  
9
Press the RED PHONE button  
until you reach the idle screen.  
1
1
WXYZ  
9
1
0
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Keyguard  
To reset your handset to the  
original settings  
You can lock the keypad so that it cannot  
be used accidentally while carrying it  
around.  
MENU Press the MENU options button.  
WXYZ  
9
Press the 9 button.  
To switch keyguard on  
Press the 3 button.  
The display shows RESET?.  
DEF  
3
Press and hold the button to  
switch keyguard on. You hear  
a confirmation tone.  
#
OK  
Press OK to confirm.  
This will reset:  
Earpiece volume  
Ringer volume  
Ringer melody  
Autotalk  
1
The keypad is now locked and  
you cannot dial out. You can  
answer calls as normal by  
pressing the GREEN PHONE  
button.  
5
1
ON  
Battery low beep ON  
To switch keyguard off, press  
and hold the button again.  
#
Redial list  
DELETED  
You hear a confirmation  
tone and the handset is now  
unlocked.  
This will not delete the  
directory or Calls list.  
This will not reset:  
IMPORTANT  
Handset PIN  
If the keyguard is active, the  
emergency numbers 999 and 112 can  
Registration to the base station.  
NOT be dialled.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Help  
Problem  
Possible cause  
Solution  
Handset not registering.  
The charger is not powered.  
There are no batteries in the  
handset.  
Make sure that the power supply  
is plugged in at the charger and  
switched on. Make sure that the  
rechargeable batteries (included) are  
fitted in the handset correctly. Switch  
the handset off and then back on  
again, place the handset on to the  
charger again and leave for approx.  
1 minute to try registering again.  
You have forgotten your base  
station PIN number.  
You have changed the PIN.  
Try entering the default PIN (0000).  
If you have changed the PIN and  
cannot remember the number you will  
need to contact the BT Diverse Helpline  
on 08457 908070.  
No display  
Handset not switched on.  
Batteries exhausted.  
Hold down the RED PHONE button for  
1 second.  
Charge or replace batteries.  
When you press a button, nothing  
happens.  
Keyguard may be switched on.  
Hold down the  
#
button for 1 second.  
No radio signal to the base – all  
displays flashing.  
Handset out of range.  
Handset not registered.  
Move closer to the base.  
Register the handset (see page 11).  
Handset in charger doesn’t charge.  
Make sure that the power supply is in  
at the charger and the power source is  
switched on. Check that the batteries  
are fitted correctly.  
Charger is not connected to the  
power supply.  
Handset does not ring.  
Ringer is switched off.  
Switch ringer back on, see page 30.  
Your caller cannot hear you.  
The INT button has been pressed,  
muting the microphone.  
Select GO BACK option via the  
MENU button to switch the  
microphone back on.  
Caller’s number is not displayed even The number has been withheld.  
though you have subscribed to Caller  
Display.  
Callers can stop their number being  
sent over the network.  
The error beep – a descending tone – You have pressed the wrong button.  
is played.  
Retry. If necessary, check the  
instructions.  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
General information  
Within the 12-month guarantee period:  
Guarantee  
If you experience difficulty using the  
product, prior to returning your  
product, please read the Help section  
beginning on page 33, or contact the  
BT Diverse Helpline on 08457 908070  
for assistance.  
Your BT Diverse 5100 Additional  
Handset and Charger is guaranteed  
for a period of 12 months from the  
date of purchase.  
Subject to the terms listed below the  
guarantee will provide for the repair of,  
or at BT’s or its agent’s discretion the  
option to replace the BT Diverse 5100  
Handset and Charger, or any component  
thereof, (other than batteries), which is  
identified as faulty or below standard,  
or as a result of inferior workmanship  
or materials. Products over 28 days old  
from the date of purchase may be  
In the unlikely event of a defect  
occurring, please follow the Helpline’s  
instructions for replacement or repair.  
Outside the 12-month guarantee period:  
If your product needs repair after the  
guarantee period has ended, the repair  
must meet the approval requirements  
for connection to the telephone  
network. We recommend that you call  
the Helpline on 08457 908070 and  
ask for details of our recommended  
repair agents.  
replaced with a refurbished product.  
The conditions of this guarantee are:  
• The guarantee shall only apply to  
defects that occur within the 12 month  
guarantee period.  
• Proof of purchase is provided.  
• The equipment is returned to point  
of purchase.  
• This guarantee does not cover any  
faults or defects caused by accidents,  
misuse, fair wear and tear, neglect,  
tampering with the equipment, or  
any attempt at adjustment or repair  
other than through approved agents.  
• This guarantee does not affect your  
statutory rights.  
BT Accessories and  
Replacement Items  
For a full range of accessories and  
replacement items for BT products  
please call 0870 240 5522, or visit:  
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Technical information  
How many telephones can you have?  
All items of telephone equipment have  
a Ringer Equivalence Number (REN),  
which is used to calculate the number  
of items that may be connected to any  
one telephone line. The BT Diverse  
5110 base station (with up to 6  
handsets) has a REN of 1. Any other  
instrument provided by BT may be  
assumed to have a REN of 1 unless  
stated otherwise.  
A total REN of 4 is allowed. (For  
example: if BT Diverse 5110 is used  
in conjunction with three extension  
telephones, each with a REN of 1,  
the total REN is 4.)  
Only use approved power supply item  
code: C39280-Z4-C478.  
R&TTE  
This product is intended for use within  
the UK for connection to the public  
telephone network and compatible  
switchboards.  
This equipment complies with the  
essential requirements for the Radio  
Equipment and Telecommunications  
Terminal Equipment Directive  
(1999/5/EC). In demonstration with  
the Essential Requirement for the  
efficient use of the radio spectrum, the  
product complies with TBR6.  
If you would like a copy of the  
Declaration of Conformity please  
contact the BT Diverse Helpline.  
BT Diverse Helpline – 08457 908 070  
35  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Index  
Autotalk on/off  
31  
Date set  
Delete  
14  
Batteries  
all directory entries  
calls list  
directory entry  
redial list  
18  
25  
18  
19  
12  
16  
18  
18  
17  
17  
18  
16  
7
charging  
11  
11  
13  
12  
12  
installing  
performance  
replacing  
De-register handset  
Directory  
warning beeps  
delete an entry  
delete all entries  
dial a number  
edit an entry  
Call divert  
Call timer  
Call Waiting  
Caller Display  
Calls list  
27  
16  
26  
23  
23  
25  
24  
24  
24  
25  
24  
extra directory  
store name and number  
Display icons  
delete  
dialling a number  
display status of call  
display time of call  
store number to directory  
view  
Earpiece volume  
Ending calls  
External calls  
Extra directory  
31  
15  
15  
18  
Calls  
end  
external  
holding  
internal  
making  
on hold  
receiving  
redial  
15  
15  
21  
20  
15  
22  
16  
19  
20  
21  
21  
17  
Guarantee  
34  
Handset  
display  
2
15  
32  
30  
30  
6
33  
3
21  
20  
on/off  
reset  
ringer melody  
ringer volume  
Handset quick guide  
Help  
Helpline  
Holding calls  
Internal calls  
secrecy  
three-way  
transferring  
Character map  
BT Diverse Helpline – 08457 908 070  
36  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Keyguard  
32  
15  
Technical information  
Three-way conversation  
Time set  
35  
21  
14  
21  
Making calls  
Melody  
Transferring calls  
handset  
Menu structure  
Music on hold  
30  
4
20  
Voice Mail  
Volume  
28  
earpiece  
handset ringer  
31  
30  
On/off  
auto talk  
31  
15  
32  
20  
Withhold number  
27  
handset power  
keyguard  
secrecy  
Page a handset  
Power connection  
Preparatory dialling  
20  
10  
15  
Quick guide  
display icons  
handset settings  
7
6
Range warning  
Receiving calls  
Redial  
copy to directory  
delete  
dial number in redial list  
Registering handset  
Registration – manual  
13  
16  
19  
19  
19  
19  
11  
12  
REN, how many phones can I have? 35  
Reset  
handset settings  
Ring back  
Ringers on/off  
32  
28  
30  
Safety information  
Secrecy  
Setting up  
9
20  
10  
BT Diverse Helpline – 08457 908 070  
37  
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Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352  
Offices worldwide  
The telecommunications services described in this publication  
are subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British  
Telecommunications plc’s respective standard conditions of contract.  
Nothing in this publication forms any part of any contract.  
© British Telecommunications plc 2003.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
Diverse 5100 Handset & Charger (05/03) 4  
Designed by The Art & Design Partnership Limited.  
0682  
Siemens number: A31008-A002-P001-1-7619  
CE compliant to R&TTE Directive (1999/5/EC)  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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