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Chapter 7: Troubleshooting
o SkyMagic Icon Indicators
ꢁ Enabling SkyMagic to use Skype
24
24
25
27
30
o Your Computer Audio Settings
o Contacting NexoTek
ꢀ Appendices
31
o Appendix A: Managing Skype Contacts
ꢁ Adding a Skype Contact
31
31
34
35
37
41
ꢁ Removing a Skype Contact
o Appendix B: Assigning a Speed Dial Number
o Appendix C: Purchasing Skype Credit
o Appendix D: Updating SkyMagic
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CHAPTER 1: INTRODUCTION
1
What is Skype?
Skype is a program that essentially turns your computer into a phone and allows you to
make calls over the Internet to other Skype users. Because the connection is established
over the Web, Skype-to-Skype calls are completely free of charge, and this is why phone
companies do not want you to know about Skype. You can use Skype to call people as
close by as your neighbors or as far away as someone on the opposite side of the globe.
It’s simple, efficient, and gets rid of long-distance calling costs.
What about my NexoTek phone?
Your NexoTek phone has been designed to be used with Skype for a more convenient
Internet calling experience. The NT-P600S USB Internet Easy Phone provides you with
all the basic necessities of an Internet phone at an affordable price, and it is as
comfortable to use as your regular home phone. It is a versatile product that supports
Windows 2000 or XP, Macintosh OS X, and Linux platforms, and its compact size and
changeable face slip make it both a practical and personal model for a variety of users.
Additionally, it has hold, call waiting, and mute functions for your convenience. The
phone will ring for all of your incoming calls, and it includes five different ring styles
each at two volume levels. NexoTek’s noise reduction and echo cancellation technology
ensure that you will have only the best quality calls.
Product Features
• Supported by Windows 2000 or XP, Macintosh OS X, and Linux platforms
• Changeable face slip for a sleek, personalized look
• Mute, hold, and call waiting functions
• Easy to use and inexpensively priced
• Rings for all incoming calls
• Five different ring styles each at two volume levels
• Noise reduction and echo cancellation technology deliver clear, high-quality calls
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CHAPTER 1: INTRODUCTION
2
Package Contents
Your NT-P600S box contains the following items:
ꢂ NexoTek NT-P600S Internet Easy Phone
ꢂ SkyMagic installation CD
ꢂ Quick Start Guide
ꢂ User Manual on CD
ꢂ Changeable face slip
System Requirements
In order to use your phone and the necessary software that accompanies it, your computer
must have the following:
ꢂ One (1) of the following compatible platforms:
o Windows 2000
o Windows XP
o Macintosh OS X
o Linux (Fedora Core 3)
ꢂ Minimum 400 MHz processor
ꢂ 128 MB RAM
ꢂ 15 MB free disk space
ꢂ One (1) of the following compatible USB ports:
o USB 1.1
o USB 2.0
ꢂ Broadband Internet connection: cable, DSL
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CHAPTER 2: SETTING UP SKYPE
3
How do I set up Skype?
In order to use your phone, you will need the Skype program installed on your computer.
If you already have Skype installed, please skip to Chapter 3.
There are three main parts of the Skype setup process. First, you must download the
program for free from the Internet and install it to your computer. Then you will create a
Skype account by picking out a user name and password. Finally, you will make a test
call to ensure that Skype is running successfully on your computer.
Download and Installation
The first part of setting up Skype involves downloading the program from the Skype Web
site and installing it on your computer. You must be connected to the Internet to do this.
1. To begin, open your Web browser. In the address bar, type in the URL for the
2. When the Skype Web page has fully loaded, click on the link that says
Download Skype.
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CHAPTER 2: SETTING UP SKYPE
4
3. On the next page that loads, press the Download button.
4. Another page will load. Press the Download button once again.
5. When the download window opens, choose the Run option.
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CHAPTER 2: SETTING UP SKYPE
5
6. Your computer will now download a file called SkypeSetup.exe. This may
take a few seconds.
7. When the download finishes, you will see a window asking what you want to do
with the file. Again, press the button that says Run.
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CHAPTER 2: SETTING UP SKYPE
6
8. A window containing the Skype End User License Agreement will
appear. Check the box that says Yes, I accept the EULA and I have
read the Privacy Statement. Then click Install. The Skype files
will now be copied to your computer.
9. You will now see the sign-in window, signifying that you have completed the
download and installation of the program. If you already have a Skype account,
sign in and skip to Chapter 3. If you do not, continue to the next part of the setup,
creating a new account.
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CHAPTER 2: SETTING UP SKYPE
7
Creating a New Skype Account
1. Now you will begin the second part of setting up Skype, creating a new account.
You will make a user name and a password to log in and use the program. This is
the name exclusive to you that you will use to talk to other people in the Skype
community. To set up a new account, begin by clicking on the link in the sign-in
window that says Don’t have a Skype Name?
2. When you do this, a new window titled Create a New Skype Account
will appear. Enter the required information, taking note to remember what you
choose to put in Choose Skype Name and Password. This is the account
name you will use to talk to other Skype users, and you need the password to sign
into your account. Check the box indicating that you accept the Skype End User
License Agreement and the Skype Privacy Statement. Then hit Next>.
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CHAPTER 2: SETTING UP SKYPE
8
3. In the next window, you have the option of entering your e-mail address and
country or region and city of residence. This information is optional. If you
choose to give your e-mail address, you also have the option of receiving news
and special offers from Skype. You may also choose whether or not you want
Skype to sign you in automatically when the program is run. When you have
finished configuring your preferences, press the Sign In button.
4. You should now be successfully logged in to the Skype program. The Skype icon
– a white checkmark on a green background – should appear in your system tray
to indicate that Skype is connected to the Internet and that you are signed in.
If the Skype icon has a white ‘X’ on a grey background, please check your
Internet connection and make sure that you have signed into Skype.
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CHAPTER 2: SETTING UP SKYPE
9
5. When you sign in, your main Skype window will appear.
6. A Getting Started window will also pop up. Check the box that says Do
not show this guide at startup and then close the window. Now
you have finished the second of the Skype setup process. Please proceed to the
last step, making a test call.
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CHAPTER 2: SETTING UP SKYPE
10
Making a Test Call
1. You are on the final part of the Skype setup process. To confirm that Skype works
properly, you can make a test call to its automated user, Echo123. This account
name is in your Contacts tab as Skype Test Call. Select the user by
single-clicking on it. Then press the green phone to send the call.
2. The automated voice guides you through making the test call by prompting you to
record a message and then playing it back to you. On your screen, you should see
a tab for the Skype Test Call.
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CHAPTER 2: SETTING UP SKYPE
11
3. When the call is finished, you will be brought back to the Contacts tab of your
Skype window. If you were able to hear your message played back to you, then
you have successfully finished setting up Skype.
If you were not able to hear the message you left, there may be something wrong
with your computer’s audio devices. Please refer to the Skype Web site for help
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CHAPTER 3: INSTALLING SKYMAGIC
12
What is SkyMagic?
SkyMagic is a piece of software that NexoTek created to be used with Skype. It comes in
your phone package on a CD and essentially builds the bridge between your phone and
Skype, allowing them to work together so you can make Internet calls with the
convenience of your phone.
Installing the Software
Before installing, please be sure that Skype is running and you are signed in. You should
see the green Skype icon in your system tray.
If you do not know how to set up Skype and sign in, please refer to Chapter 2.
1. Remove the SkyMagic CD from the package and place it into your computer’s
CD drive. Your Internet browser should open with the SkyMagic window. Click
on the option that says Install SkyMagic Software.
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CHAPTER 3: INSTALLING SKYMAGIC
13
2. If a window asking you about running the CD on your computer appears, press
the Yes button.
3. When the download window appears, choose the Run option.
4. A security warning may appear. Again, press the Run button.
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CHAPTER 3: INSTALLING SKYMAGIC
14
5. When the Installing SkyMagic window appears, you may choose where
on your computer you want to save the program files. Then click Next>.
6. Next, configure your options about how you would like SkyMagic to run. Then
click Next>.
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CHAPTER 3: INSTALLING SKYMAGIC
15
7. Installation should take a few seconds. When a window telling you that SkyMagic
has been installed successfully appears, press the Finish button.
8. After you close this window, SkyMagic will begin running automatically, and a
window will pop up saying Another program wants to use Skype.
Choose the first option that says Allow this program to use Skype
and then press OK. If you accidentally select the wrong option, please see the
Enabling SkyMagic to use Skype portion of Chapter 7.
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CHAPTER 3: INSTALLING SKYMAGIC
16
9. The SkyMagic icon should appear in your system tray as a red phone on a light
green background. You have now completed installation of SkyMagic and can
proceed to connect your phone. You may remove the SkyMagic CD from your
computer.
If the SkyMagic icon has a red phone on a grey background, please make sure that
Skype is running. If not, log in and run the program. If you are logged in to Skype
and the background is still gray, please refer to the Enabling SkyMagic to use
Skype portion of Chapter 7.
10. Please check the NexoTek Web site to obtain the latest version of SkyMagic.
Having the most upgraded version of our software will allow you to enjoy the
latest features of your phone. For instructions about how to download the most
recent version of SkyMagic, see Appendix D.
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CHAPTER 4: CONNECTING YOUR PHONE
17
How do I connect my phone?
Once you have Skype and SkyMagic up and running, you can hook your phone up to
your computer. The phone’s cord is designed to plug into an open USB port. Connecting
your phone will take only a matter of seconds.
1. Take the cord of the phone and make sure it is oriented correctly to plug into an
open USB port on your computer. Then carefully insert it into the port.
2. You will see balloons appear near your system tray indicating that your computer
has detected the phone and installed the drivers. This is normal. If you have used
a NexoTek phone before, the balloons might not appear because the necessary
drivers are already installed.
3. Wait until a balloon appears that says Your new hardware is
installed and ready to use.
4. You will see the SkyMagic icon become a green phone against a light green
background.
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CHAPTER 5: GETTING TO KNOW YOUR PHONE
18
What should I know before using my phone?
Once your phone is plugged into your computer and has successfully connected to Skype
and SkyMagic, you should take some time to briefly learn about the basics of the keypad
buttons before using it. This will enable you to make calls with more efficiency and less
confusion.
Keypad Buttons
Scroll arrows
Ring tone button
Skype tab button
Clear button
Mute button
RING
MUTE
Dial button
Hang-up button
Numerals
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CHAPTER 6: USING YOUR PHONE
19
What can I do with my phone?
Before you can use your phone, you must have Skype and SkyMagic installed and
running. Make sure you are logged into Skype and your phone is plugged in. Please refer
to Chapters 2 through 4 to learn how to set up these programs and connect your phone.
Your phone can make and receive free Skype-to-Skype calls. You can also use your
phone to make SkypeOut calls to any phone number in the world at a lower rate than
what phone companies charge.
In addition, you can also utilize the hold, call waiting, and mute functions when making
Internet calls. You might also like to choose your ring tone and change the face slip.
General Operation
Choosing Your Ring Tone
Your phone comes equipped with five different ring tones, and each one has a loud or
soft volume option. If you want to change the ring tone that your phone plays when it
is receiving a call, you can do so with the press of a button.
1. On your phone, press the RING button. The ring tone that your phone is currently
set to will play.
2. Press the same button again to play the phone’s different ring tones. When you
have found one that you like, simply stop cycling through them.
Changing the Face Slip
The NT-P600S comes with a face slip already attached and one changeable face slip
of a different color. This allows you to personalize the phone and give it a stylish
look. Changing the face slip is a quick and easy process.
1. Gently remove the phone’s current face slip by detaching it first at the top of the
phone, then at the bottom.
2. Carefully secure the new face slip by snapping it into place at the top and bottom
of the phone.
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CHAPTER 6: USING YOUR PHONE
20
Making and Receiving Calls
Skype-to-Skype calls are completely free of charge. Making and receiving calls is easy,
especially with your NT-P600S because it behaves like your home phone.
Remember that during any call, you can press
to control the phone’s volume.
Answering and Refusing Skype Calls
If it is properly connected and if SkyMagic is running, your phone will always ring
when you have an incoming Skype call. You then have the option of either answering
the phone and talking to the caller, or refusing it if for some reason you do not want
to take the call. This simply hangs up on the caller.
Press
Press
to answer the call.
to refuse the call.
Calling From Your Contact List
In order to call someone from your contact list, you must first add his or her Skype
name to your contact list. For instructions about how to add Skype users, refer to
Appendix A.
1. Press
to open up the Skype window on the computer screen.
until you switch to the Contacts tab of your Skype window.
to select a contact.
2. Press
3. Scroll with
4. Press
to place a call to the desired Skype user.
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CHAPTER 6: USING YOUR PHONE
21
Calling From Your Call History
If you want to call a Skype contact to whom you spoke recently, you can call him or
her from your call history rather than having to scroll through all of the people on
your contact list.
1. Press
to open up the Skype window on the computer screen.
until you switch to the History tab of your Skype window.
to select an entry.
2. Press
3. Scroll with
4. Press
to place a call to the desired Skype user.
Calling Using Speed Dial
If there are Skype contacts to whom you talk frequently, using speed dial is the most
convenient way of calling them. Speed dial works on your phone like it does on a
mobile or home phone. To call someone using speed dial, you must first assign him
or her a speed dial number. For instructions about how to do this, see Appendix B.
1. Use the numbers on your phone to dial the speed dial number of the Skype
contact whom you want to call. Your Skype window will open on your computer.
2. Press
to place a call to the desired Skype user.
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CHAPTER 6: USING YOUR PHONE
22
Making SkypeOut Calls
SkypeOut is a paid service provided by Skype that lets you call any phone number in
the world. Because it uses an Internet connection instead of a phone line, long-
distance calling rates are significantly lower. You might want to use SkypeOut if your
friends do not have Skype, if they are offline, or if you want to save money on your
long-distance calls. To buy Skype Credit to make SkypeOut calls, refer to Appendix
C.
1. On your phone, use the button to dial + and then the
the country code and phone number you are trying to reach.
buttons to dial in
If you accidentally dial an incorrect digit, you may press
you have input.
to erase the number
2. Press
to send the call.
For example, to call someone in Edinburgh in the United Kingdom with the phone
number (123) 456-7890, you would dial +441234567890 as follows:
+
44
1234567890
Country Code
Number
As another example, say you wanted to call someone with the phone number
(123) 456-7890 in Taiwan. You would dial +8861234567890 as follows:
+
886
1234567890
Country Code
Number
⇒ If you do not know the country code of the number you wish to contact, visit the
Skype Dialing Wizard by opening your Web browser and typing
address bar. This will guide you through making a SkypeOut call.
⇒ Even if you are calling someone in the same country or area code region, you still
need to dial the country code and full phone number of your SkypeOut contact.
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CHAPTER 6: USING YOUR PHONE
23
Advanced Features
The Hold Function
If you are talking on Skype but need to put your call on hold because you have
something else to do, your phone gives you the option of doing so.
Press
to place your call on hold.
To un-hold your call, press the same button again
The Call Waiting Function
If you are talking on Skype and want to stay on the line but also take an incoming
call, your phone gives you the option of doing so with the call waiting function.
1. Press
to take the incoming call. This answers the incoming call and
automatically puts your first call on hold.
2. To switch back to the first call, first press
hold.
to put the second call on
3. Now press to switch to your first call. Press again to take that
call off hold. You will now have resumed your original call.
The Mute Function
You may want to mute the phone during a call. This means that the person to
whom you are speaking will not be able to hear you until you un-mute the phone.
To mute your current Skype call, press MUTE during the call.
To un-mute your phone, press the same button again.
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CHAPTER 7: TROUBLESHOOTING
24
The Normal SkyMagic Icon
If your SkyMagic icon is a dark green phone on a light green background, your
phone and the Skype and SkyMagic software are working properly.
SkyMagic Icon Indicators
If your system tray has one of these SkyMagic icons, the program is telling you that there
is something wrong with your phone and/ or your Skype connection. Please follow the
corresponding instructions to solve the problem.
ꢂ Make sure your phone is properly connected to your computer
ꢂ Check your Internet connection
ꢂ Make sure Skype is running and you are logged in
⇒ If you are already logged in and the gray background persists, see the
Enabling SkyMagic to use Skype instructions on the next page.
ꢂ Make sure your phone is properly connected to your computer
ꢂ Check your Internet connection
ꢂ Make sure Skype is running and you are logged in
⇒ If you are already logged in and the gray background persists, see the
Enabling SkyMagic to use Skype instructions on the next page.
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CHAPTER 7: TROUBLESHOOTING
25
Enabling SkyMagic to use Skype
1. Click on Tools in your Skype window and go down to Options.
2. When that window opens, choose Privacy on the left-hand side and then click
the Manage other programs’ access to Skype link.
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CHAPTER 7: TROUBLESHOOTING
26
3. A window titled Manage API Access Control will appear. Select
SKYMAGIC.EXE and press the Change button to allow SkyMagic to use Skype.
4. Another window will pop up asking you to choose what to do with
SKYMAGIC.EXE. Choose the first option that says Allow this program
to use Skype and then press OK.
5. Click the OK button in the remaining open windows and the Save button in the
Skype Options window. The SkyMagic icon in your system tray should now
have a light green background. This indicates that Skype and SkyMagic have
made a successful connection.
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CHAPTER 7: TROUBLESHOOTING
27
Your Computer Audio Settings
If your phone is working properly, you should be able to make Skype calls at the same
time other sounds are coming from your computer. This means that if you are listening to
music, watching movies, or playing games on your computer, the sounds from those
activities should be coming from your speakers, and you can simultaneously have a
Skype call on your phone.
How do I stop sounds from my music, movies, and games from coming through the
phone?
1. Go to the Start menu of your computer and click on Control Panel.
2. Double-click on the Sounds and Audio Devices icon.
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CHAPTER 7: TROUBLESHOOTING
28
3. Under the Audio tab in the window that appears, set Sound playback and
Sound recording to your computer’s sound card, not the USB audio device.
Then press OK. The problem should be solved.
When I make calls, my friend’s voice comes from my computer, not my phone. How
do I fix this?
1. In your Skype window, click on Tools and then go down to Options.
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CHAPTER 7: TROUBLESHOOTING
29
2. In the Options window, choose Sound Devices on the left side. Where you
see Audio In, Audio Out, and Ringing, change the setting to USB
Audio Device. Then click the Save button. The problem should now be
solved.
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CHAPTER 7: TROUBLESHOOTING
30
Contacting NexoTek
If for some reason you are not entirely satisfied with your NexoTek product or have
further questions or comments to share, please do not hesitate to contact us.
United States
Address:
NexoTek
1212 John Reed Court
City of Industry, CA 91745
E-mail:
Web site:
China
Address:
NexoTek Ji-Da International
Suite 1102 #807
Zhao Jia Bang Road
Shanghai 200032
86-21-64278437
86-21-64274571
Tel:
Fax:
E-mail:
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APPENDICES
31
Appendix A: Managing Skype Contacts
In order to talk to people through Skype, you need to add their user names to your list of
contacts. This keeps your contacts organized, and when you are logged in, it allows you
to see whether or not your friends are online and able to talk to you. You can also delete
contacts from your list if you no longer speak to them.
Adding a Skype Contact
1. If you are not already logged into Skype, run the program and sign in with your
user name and password. You should see the main Skype window. Click on the
button in the upper left corner that says Add Contact.
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APPENDICES
32
2. A window titled Add a Contact will appear, asking for the Skype name, full
name, or e-mail address of the person you would like to add. Enter the appropriate
information that you know about the contact you want to add. Then press
Search.
3. Multiple results may appear when you search. Select the correct contact by single-
clicking on his or her row and press the button that says Add Selected
Contact.
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APPENDICES
33
4. You then have the option of sending a greeting message to the contact. Write
something if you desire, then press OK. You may close the Add a Contact
search window.
5. Now that Skype user has been added to your contact list and should appear on
your Contacts tab. This contact must authorize you to view his or her
information before you can call him or her.
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APPENDICES
34
Removing a Skype Contact
1. To remove a Skype user from your contacts list, make sure you are on the
Contacts tab of the Skype window. Find the user you want to remove from the
list and right-click on his or her name. Go down to Remove from Contacts.
2. Press the Remove button when a window titled Remove Contact? appears.
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APPENDICES
35
Appendix B: Assigning a Speed Dial Number
Speed dial works on Skype like it does on a home or mobile phone and is especially
helpful if you make frequent Skype calls. Before assigning a speed dial number to a
Skype user, he or she must be on your contacts list. Please refer to the Appendix A for
instructions about adding Skype contacts.
1. When you are logged into Skype, go to the Contacts tab in the main Skype
window. Right-click on the name of the user whom you want to place on speed
dial and go down to Set Speed-Dial.
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APPENDICES
36
2. When the window titled Set Speed Dial Number appears, enter the
number you would like to assign to that contact. It must be a number between 1
and 99 Then press OK.
3. Now, when you look at your Skype Contacts tab, you should see the speed dial
logo – a small lightning bolt – and the speed dial number across from your
contact’s name.
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APPENDICES
37
Appendix C: Purchasing Skype Credit
In order to use the SkypeOut service, which lets you call any phone number in the world
from your computer, you first have to purchase Skype Credit. This is done on the Skype
Web site.
address bar. Then press your Enter key. This brings you to the Skype home
page.
2. Scroll down the page. On the left side, you will see a button that says Buy
Skype Credit. Click on this link.
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APPENDICES
38
3. The Skype site will ask you to sign in. Do this by entering your Skype user name
and password, then pressing Sign me in.
4. Proceed through the Skype Credit purchasing process by accepting the amount of
Skype Credit. Click on the Buy this link.
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APPENDICES
39
5. On the next page that loads, enter your e-mail address and Skype password at the
top of the page. Then you may change the currency that you plan to use to pay for
your Skype Credit if desired.
6. When you go down to the bottom of the Web page, check the box that says I
agree to the Skype Terms of Service and click the Submit
button.
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APPENDICES
40
7. You will then be asked for your billing address. Fill in the appropriate
information.
8. Next, select your payment method. This is how you will pay for the Skype Credit
that you are purchasing. When you have chosen, press the Continue button.
9. Depending on your payment method, you will finish your purchasing by entering
further personal information such as your name, address, credit card number, etc.
Now you have successfully purchased Skype Credit and can make SkypeOut
calls.
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APPENDICES
41
Appendix D: Updating SkyMagic
In order for you to enjoy the full features of your phone, you will want to make sure that
you have the latest version of SkyMagic. Checking your SkyMagic version takes a few
clicks of your mouse. If in doing so you find that NexoTek has a more recently updated
version, you can download it from our Web site.
1. To check your SkyMagic version, you do not have to have Skype or SkyMagic
running. Simply find the SkyMagic icon in your system tray and right-click on it.
Then go to About.
2. In the window that appears, you will see it say the SkyMagic version you have.
3. Now, you need to see if NexoTek has released a newer version. Do this by typing
http://www.nexotek.com/download.html in your Internet browser
and pressing Enter.
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APPENDICES
42
4. On the Web page that loads, you will see the latest version of SkyMagic that
NexoTek has made available for download.
5. If this version matches the version of SkyMagic that you have, then you do not
need to update your software. You may stop reading. If this is a higher version
than you have, you will want to download it. Begin the download by clicking on
the version link. When a download window appears, press Open.
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APPENDICES
43
6. After you wait a few seconds, a window will appear with the SkyMagic program.
The icon will say SkyMagic and its version number. Double-click on this icon.
7. When a security warning window comes up, choose Run.
8. Your computer will let you choose where you want to save the SkyMagic files.
When you have made a decision, click Next>.
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APPENDICES
44
9. Installation should take a few seconds. When a window telling you that SkyMagic
has been installed successfully appears, press the Finish button.
10. Now your computer will prompt you to restart in order for the installation to be
complete. Click Yes, and after your computer restarts, you will be able to use the
latest version of SkyMagic.
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