Dterm Series i / Dterm IP
USER GUIDE
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Table of Contents
Face Layout.........................................................1
To Place a Call on Hold ................................... 42
To Place a Call on Exclusive Hold.................. 42
To Transfer a Call............................................. 43
Conference ....................................................... 44
To Establish a Broker Call............................... 44
To Answer a Camped-on Call ......................... 45
Call Waiting – Originating ............................... 45
Call Park............................................................ 47
Call Pick-up (Group) ........................................ 48
Call Pick-up (Direct)......................................... 48
Outgoing Trunk Queuing................................. 49
Executive Override........................................... 50
Last Number Redial ......................................... 50
Call Forwarding – All Calls.............................. 51
Call Forwarding – Busy Line........................... 52
Call Forwarding – Don’t Answer..................... 54
Logged Out IP Station – Call Destination ...... 55
Call Back........................................................... 57
To Save and Repeat a Number ....................... 58
To Leave a Message ........................................ 59
To Answer a Message...................................... 59
Voice Mail System............................................ 60
Meet-me Paging................................................ 61
Paging Transfer................................................ 62
Boss/Secretary Transfer.................................. 63
Rear View ..........................................................12
Base View..........................................................15
Keys and Lamps...............................................16
Soft Keys...........................................................18
Terminal Setup with the Up/Down Key...........25
Terminal Setup with the Feature Key .............27
Login/Logout
(IP Enabled Dterm/Dterm IP Only)......................31
To Originate an Outside Call ...........................33
To Originate an Internal Call............................33
To Originate a Call Using Speed Calling
(One-touch Buttons).........................................34
To Originate a Call Using Speed Calling
(Individual/Group).............................................35
To Originate a Call Using
Speed Calling – System...................................35
Account Code ...................................................36
Forced Account Code ......................................36
Authorization Code ..........................................37
Voice Call ..........................................................37
To Answer a Voice Call Hands Free ...............38
Automatic Intercom..........................................39
Manual Intercom...............................................40
Dial Intercom.....................................................41
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Table of Contents
Boss/Secretary – MW Lamp Control...............64
Boss/Secretary Override..................................65
Do Not Disturb ..................................................66
Call Redirect......................................................67
Privacy...............................................................69
Privacy Release ................................................70
Index ..................................................................71
LCD Indication ..................................................73
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Face Layout
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D
2DT
(2-LINE NON DISPLAY)
Call Indicator Lamp
Programmable Keys
2
Feature
3
1
ABC
DEF
4
5
6
Recall
Conf
GHI
JKL
MNO
8
9
7
PQRS
WXYZ
TUV
Dedicated Function Keys
Redial
#
0
Mic
Answer
Speaker
Hold
Transfer
Microphone
Speaker
– 1 –
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D
4D IP
(4-LINE WITH DISPLAY)
DtermIP
Call Indicator Lamp
LCD (Liquid Crystal Display
)
Exit
Soft Keys
Help
1
2
3
Feature
ABC
DEF
4
5
6
Recall
Conf
GHI
JKL
MNO
Programmable Keys
8
9
7
TUV
WXYZ
PQRS
Redial
0
#
Mic
Answer
Dedicated Function Keys
Microphone
Speaker
Transfer
Hold
Lift
Speaker
– 2 –
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term
term
D
8D and D
8D IP
(8-LINE WITH DISPLAY)
Call Indicator Lamp
LCD (Liquid Crystal Display)
Help
Soft Keys
Exit
Programmable Keys
2
Feature
Mic
3
1
4
Recall
Conf
ABC
DEF
Directory
5
6
GHI
JKL
MNO
Message
Dedicated Function Keys
Redial
8
9
7
PQRS
WXYZ
TUV
Answer
0
#
OPER
Speaker
Microphone
Speaker
Hold
Transfer
– 3 –
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D
16D and D
16D IP
(16-LINE WITH DISPLAY)
Call Indicator Lamp
LCD (Liquid Crystal Display)
Help
Exit
Soft Keys
Programmable Keys
2
3
Feature
Mic
1
Recall
Conf
ABC
DEF
Directory
Message
4
5
6
GHI
JKL
MNO
Dedicated Function Keys
Microphone
Redial
8
9
7
PQRS
WXYZ
TUV
Answer
0
#
OPER
Speaker
Hold
Transfer
Speaker
– 4 –
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D
32D and D
32D IP
(32-LINE WITH DISPLAY)
1
2
Call Indicator Lamp
Lamp at top corner of D
call terminates to the terminal.
Lamp lights steadily when a message has been left.
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Display flashes when a
LCD (Note 1)
LCD (Liquid Crystal Display) provides D
information plus data, time and Soft Key Operation.
The LCD has 24-character, 3-line capability.
1
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activity
2
3
4
5
Help
Exit
3
4
Exit
The user can exit from the Help key mode by press-
ing this key.
6
7
Soft Keys
8
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling pro-
cess.
1
3
2
Feature
Mic
Recall
Conf
9
DEF
ABC
Directory
4
6
5
1
0
GHI
MNO
JKL
Message
7
1
1
1
1
2
3
9
Redial
8
PQRS
5
Help
WXYZ
TUV
Explanations of the Soft Keys can be called up on
the LCD by pressing this key.
Answer
0
#
OPER
Speaker
Hold
Transfer
1
1
4
5
1
6
19
18
17
– 5 –
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6
Programmable Keys
[Programmable by telephone system administrator
(Flexible Line/Feature Keys)]
13 Redial (Last Number Call/Speed Calling)
Press key to activate redial feature. Press redial
and scroll back through numbers that have been
dialed.
•
•
•
Station line access
Trunk line access
Feature access
Until the desired number is displayed.
Press the
or # (Note 4) key to activate dialing.
[Programmable by user (Flexible Line/One-Touch
Speed Dial)]
14 Microphone
Built-in microphone is used for hands free operation
with speakerphone.
<Flexible Line>
•
•
•
Station line access
Trunk line access
Feature access
15 Up/Down
DOWN UP)
(
Used to adjust LCD contrast, speaker/receiver vol-
ume, and ringer volume.
<One-Touch Speed Dial> (Note 2)
•
•
•
Any feature can be assigned.
Direct station selection
Station speed dial
•
•
•
LCD Contrast:
Press ( ) or ( ) key while idle.
Speaker/Receiver Volume:
Press ( ) or ( ) key during conversation.
Ringer Volume:
7
8
9
Recall
Press key to terminate established call and returns
to the internal dial tone.
Press ( ) or ( ) key during ringing.
Feature
16 Answer
When LED on this key is lit, press key to answer a
waiting call.
17 Speaker
Used to activate terminal setup functions and to
program One-Touch Speed Dial/Feature Keys.
Directory (Note 3)
Press key to activate speed calling - system fea-
ture.
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
LED on key lights when key is active.
* All standard IP versions include support for full
duplex handsfree mode. All TDM and IP enabled
versions are half duplex handsfree mode.
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* Not equipped on D
10 Message (Note 3)
Press key to access the voice mail system.
4D IP.
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* Not equipped on D
4D IP.
18 Transfer
11 Mic
Allows the station user to transfer established calls
to another station, without attendant assistance.
Press key to respond hands free. LED on this key
lights during speakerphone operation.
19 Hold
12 Conf
Press key to place an internal or external call on
hold.
Press key to establish a three-way conversation.
LED on key lights when key is active.
– 6 –
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20 D
IP Adapter
IP adapter can be attached to D
term
term
D
Series i
8D/16D/32D terminals. It supports the same tele-
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phony service as the original D
terminal.
20
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Note 1: Not applicable for D
8.
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Note 2: Not applicable for D
8/8D/16D.
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Note 3: Not available for D
65/D
Series III
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term
mode , D
75/D
Series E mode.
(These keys must be enabled in system pro-
gramming and must be used with the correct
Firmware.)
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term
D
Series III/D
Series E: North Amer-
ica
D
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65/D
75: Australia, Asia, Latin
America, Middle East, Russia
Note 4: A-law Countries [Australia, Russia, Latin
America, UK, Middle near East, other Asian
nations]: #
µ-law Countries [North America, Japan,
Hong Kong, Taiwan]:
– 7 –
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D
16LD and D
16LD IP
(16-LINE WITH MULTI-DISPLAY)
1
2
Call Indicator Lamp
Lamp at top corner of D
call terminates to the terminal.
Lamp lights steadily when a message has been left.
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Display flashes when a
LCD (Note 1)
LCD (Liquid Crystal Display) provides D
term
activity
information plus data, time and Soft Key Operation.
The LCD has 24-character, 3-line capability.
1
DtermSeries i
3
4
Exit
2
3
4
5
6
The user can exit from the Help key mode by press-
ing this key.
Exit
Help
Soft Keys
1
3
9
2
4
10
12
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling pro-
cess.
11
5
7
13
15
2
1
6
8
14
16
7
8
9
5
Help
20
Feature
Mic
2
1
3
Recall
Conf
ABC
DEF
Explanations of the Soft Keys can be called up on
the LCD display by pressing this key.
Directory
Message
4
5
6
1
0
1
GHI
JKL
MNO
1
Redial
7
8
9
PQRS
WXYZ
TUV
2
1
Answer
3
1
0
#
OPER
Speaker
Hold
Transfer
4
1
5
1
6
1
19
18
17
– 8 –
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6
Programmable Keys
Press the
or # (Note 4) key to activate dialing.
[Programmable by telephone system administrator
(Flexible Line/Feature Keys)]
14 Microphone
Built-in microphone is used for hands free operation
with speakerphone.
•
•
•
Station line access
Trunk line access
Feature access
15 Up/Down
DOWN UP)
(
[Programmable by user (Flexible Line)]
<Flexible Line>
Used to adjust LCD contrast, speaker/receiver vol-
ume, and ringer volume.
•
•
•
Station line access
Trunk line access
Feature access
•
•
•
LCD Contrast:
Press ( ) or ( ) key while idle.
Speaker/Receiver Volume:
Press ( ) or ( ) key during conversation.
Ringer Volume:
7
8
9
Recall
Press key to terminate established call and returns
to the internal dial tone.
Press ( ) or ( ) key during ringing.
Feature
16 Answer
When LED on this key is lit, press key to answer a
waiting call.
17 Speaker
Used to activate terminal setup functions and to
program One-Touch Speed Dial/Feature Keys.
Directory (Note 3)
Press key to activate speed calling - system fea-
ture.
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
LED on key lights when key is active.
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* Not equipped on D
10 Message (Note 3)
Press key to access the voice mail system.
4D IP.
18 Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
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* Not equipped on D
4D IP.
19 Hold
11 Mic
Press key to place an internal or external call on
hold.
Press key to respond hands free. LED on this key
lights during speakerphone operation.
20 Speakerphone
12 Conf
Controls the built in speaker which can be used for
handsfree dialing/monitoring LED on speaker key
lights when active.
* All standard IP version include support for fill
duplex handsfree. All TDM and IP enabled versions
are half duplex handsfree.
Press key to establish a three-way conversation.
LED on key lights when key is active.
13 Redial (Last Number Call/Speed Calling)
Press key to activate redial feature. Press redial
and scroll back through numbers that have been
dialed.
Until the desired number is displayed.
– 9 –
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21 16LD Display
Default status of display.
Exit
Help
Key No. Display
Feature Name
1
3
5
P I CK
FDN
9
7 8 9 0 6
S PD
1
2
PICK Call Pick-up
2
4
6
10
12
14
FDA
S PD
11
13
FDN Call Forwarding - Don't Answer
FDA Call Forwarding - All Calls
E-OVR Executive Override
VOICE Voice Call
E
OVR
S PD
VO I CE
S PD
MSG
S&R
R
S PD
3
S PD
7
15
LAST #
8
S
S P D
16
4
5
indicate the icon area. For more detailed
description, please refer to the next page.
6
MSG-R Message Reminder
S&R Save and Repeat a Number
LAST# Last Number Redial
78906 Prime Line
7
8
9
10
11
12
13
14
15
16
SPD Speed Dialing
SPD Speed Dialing
SPD Speed Dialing
SPD Speed Dialing
SPD Speed Dialing
SPD Speed Dialing
S-SPD Speed Calling - System
Note: - The contents of display can be changed by System
Data.
- Maximum of 8 characters per button.
term
- D 16LD phone may not be available in all
feature packages.
– 10 –
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Detailed Descriptions of User’s status and Icon:
F
l
ashing Pattern
U
se
r
’s St
a
t
u
s
I
con
• Idle
No Icon
-
• Call Hold
(Individual Hold/Individual Hold on Call Park Group)
Blink
N
ote
• Call Hold
(Other Party Hold/Other Party Hold on Call Park Group)
• Recall (Individual Hold/Exclusive Call Hold/Call Transfer/
Individual Hold on Call Park Group)
Blink
N
ote
• Recall (Other Party Hold/Other Party Hold on Call Park Group)
• Incoming Call
Blink
• Exclusive Call Hold
N
ote
• During Conversation (Individual Use)
• Call Transfer
• Conference
Steady Lit
• During Conversation (Other Party Use)
• Active Feature (Under a setting of feature key like a “Call Forwarding”)
N
o
t
e
:
The icon will blink per one second cycle.
– 11 –
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Rear View
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D
4D IP
Network Specification
Interface
: Ethernet: 10 Base T/100 Base TX <IEEE 802.3>, RJ45
Internet Layer: IPv4
Protocol
: Peer to Peer
Media type : Auto sensing and manual selection supported.
– 12 –
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D
8D IP, 16D IP, 16LD IP, 32D IP
PC(X)
Note: The PC connector on the IP terminal is exclusively for a PC connection, not a second IP terminal.
Network Specification
Interface
: Ethernet 10 Base T/100 Base TX <IEEE 802.3>, RJ45 * Multiport Switch
Internet Layer: IPv4
Protocol
: Peer to Peer only
Media type : Auto sensing and manual selection supported.
– 13 –
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D
4D IP
Adjustable
Removable Base
Quick Disconnect
Button
– 14 –
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Base View
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D
8D IP, 16D IP, 16LD IP, 32D IP
External AC Adapter
Optional Adapter
Power over
Ethernet Switch
Note: Adjustable/Removable base has been Removed
Power Method
Equipment to be used
IEEE 802.3 af Power Switch
Switch Position
Industry Standard
1
AC Adapter
<Default>
CISCO Discovery Protocol
• CISCO Catalyst Power Switch
• CISCO Power Patch Panel
2
Optional Adapter supported
Type
Description
PS(A)-R UNIT
Survivable adapter to provide local Dterm IP survivability.
AD(A)-2R UNIT Local recording capability.
– 15 –
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Keys and Lamps
Programmable Keys
term®
These are examples of D
features available by pressing the programmable keys. Some features may be pro-
grammed by the user. Others must be programmed by the telephone system administrator.
AICM
Press key to activate “Automatic Intercom”.
DICM
Press key to activate “Dial Intercom”.
DND (Do Not Disturb)
Press key to activate or cancel “Privacy” feature.
FDA
Press key to activate or cancel “Call Forwarding – All Calls” feature.
FDB
Press key to activate, verify, or cancel “Call Forwarding – Busy Line” feature.
FDN
Press key to activate, verify, or cancel “Call Forwarding – Don’t Answer” feature.
MICM
Press key to activate “Manual Intercom”.
MSG (Message)
Press key to leave message indication at station in no answer or busy condition.
MULTILINE APPEARANCE
A programmable extra extension key. Press this key to see status of extra extension.
MW-SET
Press key to leave message waiting indication on boss’ station from secretary’s station.
MW-OFF
Press key to cancel message waiting indication on boss’ station from secretary’s station.
P-RLS
Press key to release “Privacy” feature.
– 16 –
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S&R (Save and Repeat)
Press key to store a number or redial a stored number.
SIG
Press key to cause chime at predetermined station.
Lamps
Call Indicator Lamp
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Lamp at top of D
Display flashes when a call terminates to the terminal.
Lamp lights steadily when a message has been left.
LCD
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LCD (Liquid Crystal Display) provides D
activity information plus date, time and Soft Key operation.
LED
Some Feature keys have a built-in Light Emitting Diode (LED) that lights or flashes according to the activity of that
Feature key.
Function Key Activities
Feature + 0 = Side Tone On/Off. (for handset) (Note)
Feature + 1 = Turns microphone on or off.
Feature + 2 = Adjusts handset receiver volume
Feature + 3 = Selects ringer tone
Feature + 4 = Adjusts transmission/receiving volume
Feature + 5 = Activates hands-free operation
Feature + 6 = Deactivates hands-free operation
Feature + 7 = Turns call indicator lamp on or off for incoming call notification. (If turned off, this lamp will still
light to indicate message waiting.)
Feature + 8 = Turns Dynamic Dial Pad on or off.
term
Note:
Not available for D
IP.
– 17 –
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Soft Keys
4051
7:35 AM MON 18 JUL 2002
MIC DND
>>>
Exit
Help
Note: Soft Key function is available for the terminals with LCD.
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The Soft Keys on the D
Series i/D
IP provide a set of functions on the LCD that adapts to the changing state
of the telephone. While default Soft Key settings are provided, desired functions can be assigned to individual sta-
tions as required. The Soft Keys, at the bottom of the LCD, can display the names of available functions, names of
user-assigned functions and names of functions assigned by a specific Soft Key pattern. Displayed Soft Keys can
vary, depending on the state of the phone and/or when the Next/Previous button is pressed.
Exit Key
Press to exit the Help program.
Help Key
Press the Help Key, then press desired Soft Key for helpful information about that key.
MIC (Microphone)
Press the Soft Key below “MIC” to activate or deactivate the Microphone. LED on Mic key will illuminate when Mic is
on.
DND (Do Not Disturb)
Press the Soft Key to reject call termination to the preassigned station.
– 18 –
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Default Function Displays for Each Status
Default Soft Key settings are provided corresponding to particular functions. Different Soft Key settings are dis-
played at the bottom of the LCD depending on the status, as shown below.
Different patterns of Soft Key settings can be registered for individual call states and assigned to individual terminals
as required.
IDLE
4:26 PM TUE 13 APR 2004
MIC
DND
>>>
DIAL TONE/DIALING
(1)
(2)
4:26 PM TUE 13 APR 2004
MIC PICK FDA >>>
Push >>>
4:26 PM TUE 13 APR 2004
FDN FDB >>>
RINGING
4:26 PM TUE 13 APR 2004
MIC
VOICE
>>>
– 19 –
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BUSY
BUSY
2000
(1)
(2)
4:26 PM TUE 13 APR 2004
MIC
CB
CW
>>>
Push >>>
BUSY
2000
4:26 PM TUE 13 APR 2004
S&R >>>
CONNECTION
2000
4:26 PM TUE 13 APR 2004
MIC
DND
>>>
CONSULTATION HOLD
TRANSFER
2000
4:26 PM TUE 13 APR 2004
MIC CONF >>>
– 20 –
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Soft Key Features
When the Soft Key corresponding to a desired function name is operated, the selected function name starts to blink
on the LCD. The blinking display of available functions takes precedence over the display of functions specified by
the Soft Key pattern. (Note)
FDB (Call Forwarding – Busy Line)
Permits a call to a busy station to be immediately forwarded to a predesignated station.
FDA (Call Forwarding – All Calls)
Permits all calls destinated for a particular station to be routed to another station regardless of the busy or idle status
of the called station.
FDL (Logged Out IP Station – Call Destination)
Enables a system to transfer the call to appropriate station when D
DESTINATION has already been registered is in logout status.
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whose LOGGED OUT IP STATION – CALL
E-OVR (Executive Override)
Enables selected station users, upon encountering a busy condition at an internal station, to bridge into the busy
connection.
CW (Call Waiting)
Enables a busy station to receive a second incoming call. A camp-on indication tone is sent to the busy station, and
the user can use a switchhook flash to answer the second call.
CB (Call Back)
Provides the ability for a calling station to set a CALL BACK. The calling station will be rung as soon as the busy sta-
tion becomes available.
S&R (Save and Repeat)
Allows a station to save a specific dialed number and then redial that number later.
MWSET (Message Waiting – Set)
Allows a station to set a Message Waiting indication or lamp.
HOLD (Call Hold)
Permits a station user to hold a call in progress and to return to the previously held call.
MWOFF (Message Waiting – Cancel)
Allows a station to cancel a Message Waiting indication or lamp.
– 21 –
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PICK (Call Pickup – Group)
Permits a station user to answer any calls directed to other lines in the user’s preset Call Pickup Group.
CONF (Three-way Calling)
Enables a station user to establish a three-way conference by connecting an additional party to an already existing
conversation.
VOICE (Voice Call)
Enables the user to make a call to the called party’s built-in speaker. If the called party’s MIC is on, the called party
can converse on hands-free.
S-SPD (Speed Calling – System)
Allows a station user to call certain frequently dialed numbers using fewer digits (abbreviated call codes) than would
normally be required.
CAS (CAS-Switch Hook Flash)
Allows the user to send a switchhook flash while on an outside trunk.
UCDBO (UCD Busy Out)
Allows a station user to block UCD calls and to cancel Busy Out.
FLASH (Flash)
Provides the station with a switchhook flash.
FDN (Call Forward – No Answer)
Permits a call to an unanswered station to be forwarded to a predesignated station if the called station does not
answer within a predetermined period of time.
C-RPT (ISDN Malicious Call Trace)
Allows the user to initiate a Call Trace on ISDN calls only.
G-SPD (Speed Calling – Group)
Allows a station user to share a set of common Speed Calling numbers with other station users in the group.
P-RLS (Privacy Release)
Allows another station to depress a busy line button and enter the conversation of a station already engaged in com-
munication.
DND (Do Not Disturb)
Allows a station user to deny access to the station line for incoming calls.
– 22 –
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MIC (Microphone On/Off)
Allows the user to turn the microphone on and off for use with the speakerphone.
PAGE (Button Page)
Allows the user to assign two functions to each feature or speed key and to toggle between pages.
HSET (Headset)
Allows the user to go off- and on-hook when using the headset.
RLS (Release Key)
Allows the user to release the current call when using the headset, without waiting for the party to hang up.
SIG (Manual Signaling)
Permits station users to send a one-second ring to a predetermined station. If the signaled station is ringing from
another call, the manual intercom signal will interrupt that ringing.
CKEEP (Eight-Party Conference Retrain)
Allows all outside parties to stay on a conference when all internal parties hang up.
SCALL (Serial Call)
Allows the user to set Serial Call for the caller before extending the call, allowing the caller to receive an announce-
ment at the end of the call guiding the caller to dial the next number and subsequent numbers.
IZP (Internal Zone Paging)
Allows a user to make a voice call through the speakers of the designated group.
IDCHG (Call ID Change Display)
Allows the user to toggle between standard display and an alternate display.
GPICK (Call Pickup – Group Enhancement)
Allows the user to answer any ringing station within the user’s expanded call pickup group.
CHCNF (Call Hold – Conference)
Allows a station user to establish a conference connection by adding a third party, who is held on another line, to the
existing two-party connection.
– 23 –
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VISIT (Survivable Remote MGC)
Allows a station to indicate a status: when a user is in remote office, VISIT will be blinking. After recovering the main
office, VISIT will return to light.
RMUTE (Ringer Mute)
Allows a station user to mute or recover station ringing.
>>> (Display Function Next Page)
Allows the user to scroll to the next display screen.
<<< (Display Function Previous Page)
Allows the user to scroll to the previous display screen.
Note: The Soft Keys can be programmed in System Data to blink, remain steady, have no indication, or display a charac-
ter when either in use or idle.
– 24 –
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Terminal Setup with the Up/Down Key
term
term
term
term
Note: Not Displayed for D
65/D
Series III and D
Series E : North America
75 : Australia, Asia, Latin America, Middle East, Russia
75/D
Series E mode.
term
term
D
D
Series III/D
term
term
65/D
To adjust the handset receiver volume
Press the Up/Down key in the off-hook status or during the call.
LCD indication for North America, Latin America, Asia, Middle East and Russia.
HANDSET
LCD indication for Australia.
HANDSET
SPEAKER
RING
To adjust the speaker volume
Press the Up/Down key during speakerphone operation or engaged in a call.
To adjust ringer tone
Press the Up/Down key during ringing.
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Terminal Setup with the Feature Key
Microphone On/Off
LED on Mic key shows the status of the built-in microphone.
To change microphone status
Press Soft Key associated with the MIC Display or press Feature and 1.
To adjust initial receiving volume
Handset receiver volume can be changed.
To change the handset receiver volume
Press Feature and 2. The LCD displays the current volume status.
RCV VOL.
SMALL
4:26 PM TUE 13 APR 2004
Press Feature and 2 to alternate between Large and Small volume.
RCV VOL.
LARGE
4:26 PM TUE 13 APR 2004
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To select ringer tone
term
term
The D
Series i/D
IP has 10 kinds of ringer tones that you can select.
Press Feature and 3. The LCD displays the selected tone number (n=1 ~ 10).
RINGER TONE
n
4:26 PM TUE 13 APR 2004
Tone No.
Frequency (Hz)
520/660
Modulation (Hz)
1
2
16
8
520/660
3
1100/1400
660/760
16
16
4
5
Melody 1
6
Melody 2
Melody 3
Melody 4
Melody 5
Melody 6
7
8
9
10
Note:
Tone number 5, 6, 8~10 (Melody 1, 2, 4~6) will sound continuously.
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To adjust transmission/receiving volume
Handset volume can be changed.
Press Feature and 4. The LCD displays the current volume.
T/R VOL.
SMALL
4:26 PM TUE 13 APR 2004
Press Feature and 4 again to alternate between Small and Large volume.
T/R VOL.
LARGE
4:26 PM TUE 13 APR 2004
To activate hands-free
To set hands-free on:
Press Feature and 5. The LCD displays:
HANDS FREE
ON
4:26 PM TUE 13 APR 2004
To set hands-free off:
Press Feature and 6. The LCD displays:
HANDS FREE
OFF
4:26 PM TUE 13 APR 2004
Call Indicator lamp on/off
The user can choose to turn the call indicator lamp either on or off during ringing.
Press Feature and 7. The LCD displays:
INDICATOR
ON
4:26 PM TUE 13 APR 2004
INDICATOR
OFF
4:26 PM TUE 13 APR 2004
Note: The call indicator lamp lights when used as a Message Waiting Lamp, even when it is turned off by the above
operation.
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Dynamic Dial Pad on/off
The user can originate a call at first hand without lifting handset or pressing Speaker key.
Press Feature and 8. The LCD displays:
Direct Dial Pad ON
4:26 PM TUE 13 APR 2004
Direct Dial Pad OFF
4:26 PM TUE 13 APR 2004
Note: When this feature is ON, the user may initiate a call by immediately dialing the number and the station will go
term
hands-free off-hook automatically. Enabling this feature for a D
D
IP, restricts the terminals ability to enter the
term
IP User Menu. Please note when the features on the following pages are used in conjunction with Dynamic
Dial Pad, that the user does not have to press the Speaker key or lift the handset to receive dial tone.
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term term
Login/Logout (IP Enabled D
/D
IP Only)
To Login
When login mode is activated, following procedure is required.
Enter login code and press Set key.
(The station number is used as the Login code.)
Enter the password and press OK key.
If the login code is accepted, display changes to normal idle status.
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To Logout
Press the preassigned logout button on the terminal.
Note 1: This location is an example.
Note 2: Logout button is assigned by data setting at the ECP (Enter-
prise Communication Platform).
“LOGOUT?” is displayed on the LCD of the terminal.
Press the logout button on the terminal again.
term
Note: The following pages describe how to use the ECP (Enterprise Communication Platform) Features with the D
IP.
term
term
For detailed information pertaining to the D
UNIVERGE SV7000 Data Programming Guide.
IP only, please refer to feature [I-43] IP Enabled D
in the
– 32 –
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To Originate an Outside Call
Lift handset or press Speaker key, receive dial tone.
Dial the Central Office access code (i.e. 9).
Dial desired telephone number.
Use handset or MIC to converse.
Display indicates:
Elapsed
time
Trunk
type
Trunk
number
15:39
DDD
3
4:26 PM TUE 13 APR 2004
To Originate an Internal Call
Lift handset or press Speaker key.
Receive dial tone.
Dial desired station number. Display indicates digits dialed.
Use handset or MIC to converse.
Multiline Appearance
To originate
Press the MULTILINE APPEARANCE feature key.
Lift handset or press Speaker. Dial the Central Office access code (i.e.9).
Dial the destination.
To answer
Press the MULTILINE APPEARANCE feature key (ringing and flashing LED alert user to incoming call).
Lift handset or press Speaker.
Speak with incoming party.
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To Originate a Call Using Speed Calling (One-touch Buttons)
Press the desired Speed Call button, or press Speaker and Speed Call.
To program
term
(Available only on D
stations with speed calling keys.)
Press Feature button.
Press desired Speed Call button.
Enter desired telephone number or feature code on the keypad.
Display indicates digits dialed.
Press Feature again to save the number.
SPEED SET
4:26 PM TUE 13 APR 2004
To verify (with Dterm 4D/8D/16D/16LD/32D)
Press Feature button.
Press desired Speed Dial button.
Display indicates digits programmed.
Note 1: To program a hook switch for transfer or feature activation, press Recall key as first digit. (! displays on LCD.)
Note 2: To program a pause, press the Recall key as any digit other than the first digit. (– displays on LCD.)
Note 3: To program a Voice Call, press Transfer key after dialing station number. (V displays on LCD.)
Note 4: Speed calling for feature access:
Speed call keys may be used a feature key by storing the UNIVERGE SV7000 feature access code. The features
may be programmed on a system basis by the Telephony Server Admin.
Access codes may be stored in conjunction with telephone numbers. For example, one button can be pro-
grammed by the user to transfer to a certain extension.
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To Originate a Call Using Speed Calling (Individual/Group)
Press the Redial button.
Press the desired speed calling number.
LNR[ ]/SPD[_ _]
–X
XXXXXX
*
To Originate a Call Using Speed Calling – System
To program Speed Calling – System key (on one-touch speed calling key)
Press Feature key.
Press desired one-touch speed key. The LCD displays previously stored digits.
Dial the “Speed Calling – System” access code and the abbreviated call code.
Press Feature again.
SPEED SET
4:26 PM TUE 13 APR 2004
To operate from the Speed Calling – System key
Press the “Speed Calling – System” key.
XXXX
4:26 PM TUE 13 APR 2004
term
If the D
does not have the “Speed Calling – System” key, dial the “Speed Calling – System” access code,
then the abbreviated call code.
To operate from the Directory key
Press the Directory key.
Dial the abbreviated call code (maximum of 4 digits).
XXXX
4:26 PM TUE 13 APR 2004
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Account Code
To enter
Lift handset or press Speaker, receive dial tone.
Enter feature access code, receive service set tone.
Enter “Account Code” (up to 10 digits). (Note 1)
Receive dial tone and dial desired number.
To enter account code after authorization code
Lift handset or press Speaker, receive dial tone.
Enter feature access code for “Authorization Code”, receive service set tone.
Enter “Authorization Code”, receive second service set tone.
Enter “Account Code”, receive dial tone, and dial desired number.
Note: Authorization and Account Codes may be up to 20 digits combined (or 34 digits combined).
Forced Account Code
Lift handset or press Speaker, receive dial tone.
Enter feature access code, receive service set tone.
Enter “Forced Account Code” (up to 10 digits), receive dial tone. (Note 1)
Note 1: For North America, Account Codes can be up to 24 digits.
Note 2: For North America, Authorization and Account Codes can be up to 34 digits.
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Authorization Code
To enter without account code
Lift handset or press Speaker, receive dial tone.
Enter feature access code, receive service set tone.
Enter “Authorization Code” (up to 10 digits).
Receive dial tone, dial desired number.
- Or -
Lift handset, receive dial tone.
Dial desired number.
If an “Authorization Code” is required, caller hears special dial tone.
Enter “Authorization Code”, or call will be denied.
Note: This option is available only if system is programmed with Least Cost Routing.
To enter with account code (see above)
Service set tone is optional depending upon system programming.
Note: If a 4-, 8- 16- or 32-button display terminal is used, the display indicates all of the digits dialed.
Voice Call
Lift handset
Dial desired station number.
Press Voice.
VOICE
2000
4:26 PM TUE 13 APR 2004
Speak to called party.
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Using the Soft key
Lift handset
Dial desired station number; VOICE Soft Key appears while station is
ringing.
2000
4:26 PM TUE 13 APR 2004
MIC
VOICE
>>>
Press VOICE Soft Key. Speak to called party.
Note 1: A Voice Call may be programmed on a one-touch speed key by pressing Speed Dial button, dialing the exten-
term
sion, and pressing the Transfer key. (V displays if programming on an D
with LCD. Save by pressing Speed
Dial again.)
Note 2: If called party is on their line when a Voice Call is attempted, calling station’s display indicates:
VOICE BUSY
4:26 PM TUE 13 APR 2004
term
Note 3: A voice call is restricted if called party’s station is not a D
.
VOICE REST
4:26 PM TUE 13 APR 2004
Display indicates:
To Answer a Voice Call Hands Free
Receive incoming Voice Call.
Press the MIC Soft Key or Mic. LED lights.
Respond hands-free.
Calling station
VOICE
2001
4:26 PM TUE 13 APR 2004
Note: If privacy is required, lift handset.
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Automatic Intercom
To initiate
Lift handset or press Speaker key.
Press the AICM key.
Hear ringback tone.
Called party
ICM
2
4:26 PM TUE 13 APR 2004
To answer
Calling party
AICM key flashes red indicating an incoming intercom call.
ICM
1
4:26 PM TUE 13 APR 2004
Press AICM, lift handset or press Speaker. LED lights solid green.
If called station is engaged in a non-intercom call, the station may press AICM after placing original caller on hold
(with Hold key).
To bridge into an automatic intercom call
Note: Bridging is an optional feature.
Overriding party
Press the AICM key, lift handset or press Speaker.
OVERRIDE
1
4:26 PM TUE 13 APR 2004
A three-party conference is established.
CONF
4:26 PM TUE 13 APR 2004
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Manual Intercom
To initiate
Press MICM, lift handset or press Speaker, ringback tone is heard.
Called party
Press the SIG key if it is desired for the called station to hear ringing.
ICM
2
4:26 PM TUE 13 APR 2004
To answer
Calling party
MICM key flashes, indicating an incoming call. Ring tone may also be heard.
Press MICM.
Lift handset or press Speaker, LED lights solid green.
If called station is engaged in a non-intercom call, the station may press
MICM after placing original caller on hold (with Hold key).
ICM
1
4:26 PM TUE 13 APR 2004
To bridge into a manual intercom call
Note: Bridging is an optional feature.
Overriding party
Press MICM, lift handset or press Speaker.
OVERRIDE
1
4:26 PM TUE 13 APR 2004
A three-party conference is established.
CONF
4:26 PM TUE 13 APR 2004
Note 1: The SIG key signals the corresponding station when speaking over the intercom path is unnecessary.
Note 2: Two-button Manual Intercom provides one button for signalling and one for talking. A separate signalling button
can be used in many ways for the secretary to alert a boss, or vice versa.
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Dial Intercom
To initiate
Lift handset or press the Speaker key.
Press DICM key.
Called party
Dial desired intercom station number. Receive ringback tone.
ICM
2
4:26 PM TUE 13 APR 2004
To answer
DICM LED flashes, indicating an incoming intercom call.
Press DICM.
Calling party
Lift handset or press Speaker. LCD shows solid green.
If called station is engaged in a non-intercom call, the station may press
DICM after placing the original call on hold (with the Hold key).
ICM
2
4:26 PM TUE 13 APR 2004
To bridge into a dial intercom call
Note: Bridging is an optional feature.
Overriding party
Press the DICM key, lift handset or press Speaker.
OVERRIDE
3
4:26 PM TUE 13 APR 2004
A three-party conference is established.
CONF
4:26 PM TUE 13 APR 2004
Note: Dial intercom provides a Dial Intercom group where each member of the group may be called by a 1- or 2-digit
number without using their prime lines.
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To Place a Call on Hold
Held station
number
Press Hold. Held line flashes.
term
Note: If held line appears on other D
stations, the associated LED flashes
HOLD
2001
red slowly.
4:26 PM TUE 13 APR 2004
To retrieve
Lift handset or press Speaker.
Press held line. Use handset to converse.
Note: Any station with this line appearance can retrieve the call.
If unanswered
After preprogrammed time, Automatic Recall is initiated.
Visual and audible signal (rapid flash and ring burst) is sent to station that placed call on hold.
Note: Hold shows as a flashing green LED on your phone. The same line on other phones shows as a flashing red LED.
Recall shows as a flashing green LED on your phone and flashing red LED on other phones with the same line.
To Place a Call on Exclusive Hold
Held station
number
Press Hold twice. Line appearance indicates interrupted wink.
term
Note: If held line appears on other D
stations,
E_HOLD
2001
LED remains steadily lit red.
4:26 PM TUE 13 APR 2004
To retrieve
Lift handset or press Speaker.
Press held line. Use handset to converse.
term
Note: Only the D
that set Exclusive Hold option can retrieve the call.
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If unanswered
After preprogrammed time, Automatic Recall is initiated.
Visual and audible signal (rapid flash and ring burst) is sent to station which placed call on Exclusive Hold. Recall
shows as a flashing green LED on your phone, and solid red on other phones with same line.
Note: Exclusive Hold excludes any other phone from picking up your held call. Exclusive Hold shows as a flashing green
LED on your phone. The same line on other phones appears as a solid red LED.
To Transfer a Call
After conversing, ask party to hold.
Press Transfer. Receive interrupted dial tone.
TRANSFER
4:26 PM TUE 13 APR 2004
Transferred station
or trunk number
Dial destination station’s extension, hang up or wait for answer.
TRANSFER
2001
4:26 PM TUE 13 APR 2004
Transferring station
If transferring party hangs up, that station’s number appears in the center of
recipient’s display.
TRANSFER 2000
DDD 3
4:26 PM TUE 13 APR 2004
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Conference
With call in progress, ask party to hold.
Press Transfer, receive interrupted dial tone.
Dial desired number.
After call is answered, press Conf. Conf LED lights.
Three-way conference is established.
CONF
4:26 PM TUE 13 APR 2004
Using the Soft Key
With a call in progress, press Transfer and dial desired number.
After call is answered, press CONF Soft Key.
Three-way conference is established.
If one party hang up, other two remain connected. Conf LED goes out.
CONF
4:26 PM TUE 13 APR 2004
MIC
>>>
To Establish a Broker Call
While engaged in a call and wishing to consult a third party, press Transfer. Caller is automatically placed on
hold.
Dial desired party to consult.
Press Transfer to return to original caller. Third party is automatically placed on hold.
By repeating these steps, it is possible to alternate between calls.
Note: The display indicates connected station or trunk at any given time.
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To Answer a Camped-on Call
While engaged in a call, receive the camp-on indication (one short tone burst). Answer LED flashes.
Press Answer. Call in progress is placed on hold.
Connection to camped-on call is established.
Trunk
type
Trunk
number
Press Answer to return to original call. Camped-on call is placed on hold.
By repeating these steps, it is possible to alternate between calls. Display
indicates connected station or trunk at any given time.
CAMP ON DDD
4:26 PM TUE 13 APR 2004
3
Call Waiting – Originating
To program call waiting key (on one-touch speed calling key)
Press Feature.
Press desired one-touch speed key.
Press Recall. ! appears on LCD. (See Note.)
Dial “Call Waiting” feature access code.
Press Feature.
Note: To program a hook switch for transfer or feature activation, press Recall as first digit. ! displays on LCD.
To activate call waiting – originating
Called station
Dial desired station number, receive busy tone.
Press CALL WAITING.
Receive special ringback tone.
number
C WAIT
2000
4:26 PM TUE 13 APR 2004
Call waiting tone is sent to busy station.
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– Or –
Lift handset or press Speaker.
Dial “Call Waiting” access code, receive dial tone.
C WAIT
4:26 PM TUE 13 APR 2004
Dial busy station.
C WAIT SET
2000
4:26 PM TUE 13 APR 2004
Using the Soft Key
Called station
number
Dial desired station and receive busy tone.
Press CW Soft Key receive call waiting ringback tone.
C WAIT SET
2000
4:26 PM TUE 13 APR 2004
MIC
>>>
To answer a waiting call
Calling station
number
Call Waiting Tone is heard.
Press Answer.
C WAIT
4:26 PM TUE 13 APR 2004
2001
Waiting call is automatically connected. Original party is placed on hold.
By repeatedly pressing Answer, it is possible to alternate between calls.
Display indicates connected station or trunk at any given time.
Calling station
number
Using the Soft Key
Hear burst of tone Display indicates “C WAIT” and Answer button flashes.
Press Answer receive call waiting tone.
C WAIT
4:26 PM TUE 13 APR 2004
MIC >>>
2001
To disconnect
Press Recall. Station user is automatically connected to original party.
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Call Park
To program call park key (on one-touch speed calling key)
Press Feature.
Press one-touch speed key.
Press Recall. ! displays on LCD.
Dial “Call Park” access code.
Press Feature again.
Parked station
or trunk
To park a call
While connected to a station or trunk, press CALL PARK.
CALLPARK SET
DDD 3
4:26 PM TUE 13 APR 2004
To retrieve a parked call from originating station
Dial “Call Park” local retrieval code.
Elapsed time
Station user is connected to parked call.
10:01
DDD 2
4:26 PM TUE 13 APR 2004
To retrieve a parked call from a remote station
Dial “Call Park” remote retrieval code and the station number from which
the call was parked.
Station that
parked the call
Station user is connected to remotely parked call.
2000
DDD 2
4:26 PM TUE 13 APR 2004
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Call Pick-up (Group)
When station within pick-up group rings
Lift handset.
Press CALL PICK-UP or dial “Call Pick-up” access code (may be stored on one-touch speed calling key).
Connection to calling party is established.
If currently on a call, press Transfer and dial “Call Pick-up” access code.
Called
station
Calling
party
The original party is placed on hold.
PICK UP 2000 DDD
3
4:26 PM TUE 13 APR 2004
Using the Soft Key
Called
station
Calling
party
Lift handset and press PICK Soft Key.
Connection to calling party is established.
PICK UP 2000
2001
4:26 PM TUE 13 APR 2004
MIC >>>
Call Pick-up (Direct)
To program pick-up direct key (one-touch speed key)
Press Feature.
Press one-touch speed key.
Dial “Direct Call Pick-up” access code.
Press Feature again.
When a station within the system rings
Lift handset, receive dial tone.
Press PICK-DIRECT and dial the station number to be picked up.
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– Or –
Dial “Direct Call Pick-up” access code and the station number to be picked up.
Connection to calling party is established.
Called
station
Calling
party
If busy, original call must be placed on hold before new call can be picked
up.
PICK UP 2000 DDD
4:26 PM TUE 13 APR 2004
3
Outgoing Trunk Queuing
If trunk busy
Receive Trunk Busy indication. Press CALL BACK. Call is placed in queue for next available trunk.
When trunk is available, setting station is alerted by ringing and flashing red
LED.
Press Speaker or lift handset. Dial tone is heard or number is automatically
OG-Q SET
4:26 PM TUE 13 APR 2004
dialed if Least Cost Routing is provided.
Off-hook Trunk Queuing
Press Speaker, receive dial tone.
Dial desired telephone number. Encounter a trunk busy condition.
Station user receives service set tone and leaves speaker on.
The desired number is automatically dialed when a trunk becomes available.
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Executive Override
If called station is busy
Overridden station
Press OVERRIDE.
Interrupted parties receive warning tone.
OVERRIDE
2001
4:26 PM TUE 13 APR 2004
Three-way conference is initiated.
Conf LED lights.
CONF
4:26 PM TUE 13 APR 2004
Using the Soft Key
Press E-OVR Soft Key.
Interrupted parties receive warning tone and three-way conference is
initiated.
OVERRIDE
4:26 PM TUE 13 APR 2004
MIC >>>
2001
Note: Override may be programmed by the Telephony Server Admin. for one of the Programmable Line/Feature keys, or
may be programmed by the user on a one-touch speed calling key by storing the Recall and Override access code.
Last Number Redial
To Recall the Last Number Dialed
Press Redial. Last number dialed is displayed.
Press Redial key until desired number is displayed. Up to 5 previously
dialed numbers.
LNR[# or ]/SPD[_ _]
–X
XXXXXX
Press # or
(Note). The number on the display is automatically redialed.
When party has answered, lift handset or speak handsfree.
Note: A-law Countries [Australia, Russia, Latin America, UK, Middle near East, other Asian nations]: #
µ-law Countries [North America, Japan, Hong Kong, Taiwan]:
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Call Forwarding – All Calls
To set
Press Speaker. Receive dial tone.
If setting for another station, press MULTILINE APPEARANCE.
Press FWD or dial “Call Forwarding – All Calls” access code. Receive special dial tone.
Dial destination station or external telephone number. Receive service set tone.
term
FWD LED lights (at your station or at the D
are setting).
of the multiline station you
Forwarding
station
Press Speaker. Call Forwarding – All Calls is set.
FORWARD SET
2000
4:26 PM TUE 13 APR 2004
Using the Soft Key
Press FDA Soft Key. Receive special tone.
Dial destination; wait for service set tone.
“FORWARD SET” is displayed, call forwarding for all calls is set.
FORWARD SET
4:26 PM TUE 13 APR 2004
MIC
>>>
To verify (with Dterm 4D/8D/16D/16LD/32D)
Press FWD.
Display indicates the station number calls are forwarded to.
Forwarding
station
term
Note 1: If recipient station is a D 4D/8D/16D/16LD/32D, LCD displays:
FORWARD
2000
Note 2: With Soft Key operation, FDB flashes on the display.
4:26 PM TUE 13 APR 2004
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To cancel
Press Speaker. Receive dial tone. If cancelling for another station, press
MULTILINE APPEARANCE.
Press FWD or dial “Call Forwarding – All Calls” cancel code.
FORWARD CANCEL
4:26 PM TUE 13 APR 2004
Receive service set tone. LED goes out at your station
term
(or the D
of the multiline station).
Press Speaker. Call Forwarding – All Calls is cancelled.
Using the Soft Key
Press FDA Soft Key.
Receive service set tone and “FORWARD CANCEL” is displayed.
FORWARD CANCEL
4:26 PM TUE 13 APR 2004
MIC
>>>
Call Forwarding – Busy Line
To set
Press Speaker. Receive dial tone.
If setting for another station, press MULTILINE APPEARANCE.
Press FWD-BY or dial “Call Forwarding – Busy Line” access code. Receive special dial tone.
Dial destination station or external telephone number. Receive service set tone.
term
FWD-BY LED lights (at your station or at the D
of the multiline station you are setting).
Press Speaker. Call Forwarding – Busy Line is set.
FORWARD SET
4:26 PM TUE 13 APR 2004
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Using the Soft Key
Press FDB Soft Key. Receive special dial tone.
Dial destination; wait for service set tone.
“FORWARD SET” is displayed; Call Forwarding – Busy Line is set.
FORWARD SET
4:26 PM TUE 13 APR 2004
MIC
>>>
To verify (with Dterm 4D/8D/16D/16LD/32D)
Press FWD-BY.
Forwarding station
Display indicates the station number calls are forwarded to.
Note 1: If recipient station is a D 4D/8D/16D/16LD/32D, LCD displays:
FORWARD
4:26 PM TUE 13 APR 2004
2000
term
Note 2: With Soft Key operation, FDB flashes on the display.
To cancel
Press Speaker. Receive dial tone. If cancelling for another station, press
MULTILINE APPEARANCE.
Press FWD-BY or dial “Call Forwarding – Busy Line” cancel code.
FORWARD CANCEL
4:26 PM TUE 13 APR 2004
Receive service set tone. LED goes out at your station
term
(or the D
of the multiline station).
Press Speaker. Call Forwarding – Busy Line is cancelled.
Using the Soft Key
Press FDB Soft Key.
Receive service set tone and “FORWARD CANCEL” is displayed.
FORWARD CANCEL
4:26 PM TUE 13 APR 2004
MIC
>>>
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Call Forwarding – Don’t Answer
To set
Press Speaker. Receive dial tone.
If setting for another station, press MULTILINE APPEARANCE.
Press FWD-NA or dial “Call Forwarding – Don’t Answer” access code. Receive special dial tone.
Dial destination station or external telephone number. Receive service set tone.
term
FWD-NA LED lights (at your station or at the D
of the multiline station you are setting).
Forwarding
station
Press Speaker. Call Forwarding – Don’t Answer is set.
FORWARD SET
2000
4:26 PM TUE 13 APR 2004
Using the Soft Key
Press FDN Soft Key. Receive special dial tone.
Dial destination; wait for service set tone.
“FORWARD SET” is displayed; Call Forwarding – Don’t Answer is set.
FORWARD SET
4:26 PM TUE 13 APR 2004
MIC
>>>
To verify (with Dterm 4D/8D/16D/16LD/32D)
If verifying for another station, press MULTILINE APPEARANCE while idle.
Press FWD-NA.
Display indicates the station number calls are forwarded to.
Forwarding
station
term
Note 1: If recipient station is a D
4D/8D/16D/16LD/32D, LCD displays:
FORWARD
2000
4:26 PM TUE 13 APR 2004
Note 2: Call Forwarding for Busy Line and Don’t Answer may be combined depending upon system programming.
Note 3: With Soft Key operation, FDB flashes on the display.
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To cancel
Press Speaker. Receive dial tone. If cancelling for another station, press
MULTILINE APPEARANCE.
Press FWD-NA or dial “Call Forwarding – Don’t Answer” cancel code.
FORWARD CANCEL
4:26 PM TUE 13 APR 2004
term
Receive service set tone. LED goes out at your station (or the D
multiline station).
of the
Press Speaker. Call Forwarding – Don’t Answer is cancelled.
Logged Out IP Station – Call Destination
To set
Lift handset or press Speaker key.
Press the FDL Key or dial “Logged Out IP Station – Call Destination” access code.
Dial destination station number; receive service set tone.
Replace handset or press Speaker key.
FORWARD SET
XXXX
Logged Out IP Station – Call Destination is set.
4:26 PM TUE 13 APR 2004
Using the Soft Key
Press FDL Soft Key; receive special Dial Tone.
Dial destination station number.
Receive service set tone; “FORWARD SET” is displayed.
FORWARD SET
XXXX
4:26 PM TUE 13 APR 2004
To verify (with Dterm 4D/8D/16D/16LD/32D)
MIC
>>>
Press “Logged Out IP Station – Call Destination” feature key lit red or press
FDL.
Display indicates the station number calls are forwarded.
FORWARD
XXXX
4:26 PM TUE 13 APR 2004
Note: With Soft Key Operation, FDL flashes on the display.
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To cancel
Lift handset or press Speaker key; receive Dial Tone.
Press the FDL Key or dial “Logged Out IP Station – Call Destination” cancel code; receive service set tone.
Replace handset or press Speaker key. Logged Out IP Station – Call Desti-
nation is canceled.
FORWARD CANCEL
4:26 PM TUE 13 APR 2004
Using the Soft Key
Lift handset or press Speaker key; receive Dial Tone.
Press FDL Soft Key; receive service set tone.
Dial destination station number; receive service set tone.
“Logged Out IP Station – Call Destination” lamp goes off and FDL indication disappears on the LCD.
FORWARD CANCEL
4:26 PM TUE 13 APR 2004
MIC
>>>
– 56 –
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Call Back
If called station is busy
Called party
Press CALL BACK. Receive service set tone.
CALLBACK SET
2000
4:26 PM TUE 13 APR 2004
– Or –
Press the FLASH key and enter “Call Back” access code.
When both parties become idle, calling party’s phone rings. Calling party
would go off hook and hear ring back tone.
Called party
CALLBACK
2000
4:26 PM TUE 13 APR 2004
The called station would then be ringing.
Connection is established when the called party answers.
Called party
CALLBACK
2001
4:26 PM TUE 13 APR 2004
Note: Call Back may be programmed by the Telephony server admin. on a Pro-
grammable Line/Feature Key or by the user on a one-touch speed calling
key.
Using the Soft Key
Press CB Soft Key and receive service set tone.
“CALLBACK SET” is displayed and the CB Soft Key flashes on the display.
CALLBACK SET
4:26 PM TUE 13 APR 2004
MIC
>>>
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To Save and Repeat a Number
To save
Press Speaker.
Dial desired telephone number.
Press S&R. Dialed number is now stored. S&R LED lights.
– Or –
Receive internal call.
Press S&R. Number is stored in memory.
S&R LED lights.
Using the Soft Key
Press S&R. Number is stored in memory.
S&R LED lights.
To verify (with Dterm 4D/8D/16D/16LD/32D)
While idle, press S&R.
Display indicates digits sorted.
To repeat
Press Speaker.
term
Press S&R. D
automatically redials the programmed number.
S&R automatically cancelled. LED goes out.
Note: If saved number is busy or no answer is received, to save it again, press S&R again before hanging up.
Using the Soft Key
Press flashing S&R Soft Key. Stored number is automatically redialed. “S&R” disappears from display.
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To Leave a Message
Press Speaker. Receive dial tone.
Dial desired station number. Encounter no answer or busy condition.
Called station
term
Press MSG. Message is sent to called D
.
MESSAGE SET
2001
Called station MSG LED lights.
4:26 PM TUE 13 APR 2004
term
Note 1: Up to four messages can be stored in D
memory.
Note 2: If a fifth message is attempted, reorder tone is heard and display indi-
MESSAGE BUSY
4:26 PM TUE 13 APR 2004
cates:
Note 3: If station is not equipped to receive messages, reorder tone is heard and
MESSAGE REST
4:26 PM TUE 13 APR 2004
display indicates:
To Answer a Message
To display
MSG LED is lit. Station is idle.
Press MSG.
Calling
station
Re-press MSG to display additional messages in order received.
MSG 2001
12:28PM
4:26 PM TUE 13 APR 2004
To respond
While displaying desired message, press Speaker.
Press MSG. Station which left message is automatically redialed.
Message is erased.
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To erase
To erase a message without returning the call, press MSG to display
desired message.
Dial # or
while message displays. Message is erased.
MESSAGE CANCEL
4:26 PM TUE 13 APR 2004
Note: If station that left message is busy, callback or MSG may be set. If station
that left message does not answer, MSG may be set, notifying originating
party that a message return was attempted.
Voice Mail System
To set
Press Feature key.
Press Message key.
Dial desired “Voice Mail System” access code.
Press Feature again.
SPEED SET
4:26 PM TUE 13 APR 2004
To originate
Press Message key.
Hear ringback tone.
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Meet-me Paging
Example: Station A can page Station B. When Station B dials answer code, they are connected.
To page (station A)
Trunk number
Dial “Paging” access code, receive continuous ringback for one second.
Page station B.
Remain off hook or hang up.
PAGING
3
4:26 PM TUE 13 APR 2004
To answer (station B)
If station A remains off hook
Station B dials “Paging” answer code, and they are immediately connected.
PAGING
3
4:26 PM TUE 13 APR 2004
If station A hung up
term
Station B dial “Paging” answer code, and Station A D
When station A goes off-hook, they are connected.
rings.
term
term
Note: Paging function can not be supported with IP enabled D
and D
IP.
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Paging Transfer
Calling trunk
number
Example: Station A receives an important call for Station B who is not at a desk.
Station A can page Station B. When Station B dials the Paging
answer code, Station A can announce the call and transfer it to Sta-
tion B.
TRANSFER
DDD 3
4:26 PM TUE 13 APR 2004
Station A paging
Ask calling party to hold.
Press Transfer. Receive interrupted dial tone.
Dial “Paging” access code. Receive continuous ringback for one second.
Page Station B.
Remain off-hook or hang up.
To answer (Station B)
Stations A and B each display
the other’s number
If Station A remained off hook
Station B dials “Paging” answer code, and is connected
with Station A. Station A announces call.
TRANSFER
4:26 PM TUE 13 APR 2004
XXXX
Station A hangs up. Station B and the calling party
are connected.
DDD 3
4:26 PM TUE 13 APR 2004
If Station A hung up
Stations A and B each display
the other’s number, flashing
term
Station B dials “Paging” answer code. Station A D
rings.
TRANSFER
DDD 3
4:26 PM TUE 13 APR 2004
Station A picks up and announces call.
Station A hangs up. Station B and the calling party are connected.
Calling trunk number
DDD 3
4:26 PM TUE 13 APR 2004
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– Or –
(Dependent on System Programming)
Station B dials “Paging” answer code, and is immediately connected to the
calling party.
PAGING
4:26 PM TUE 13 APR 2004
DDD 3
Boss/Secretary Transfer
Secretary
Calling party
Lift handset, press boss’ ringing line. Ask calling party to hold.
DDD 3
4:26 PM TUE 13 APR 2004
Press boss’ line again. “Voice Call” is automatically established.
Announce the call to the boss.
Boss and secretary station each
display the other’s number
ICM
XXXX
4:26 PM TUE 13 APR 2004
If boss accepts call
Secretary replaces handset.
Boss lifts handset, presses flashing line.
If boss refuses call
Secretary presses boss’ line to return to calling party.
– 63 –
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Boss/Secretary – MW Lamp Control
To set MW at boss’ station
With caller on the line
Lift handset or press Speaker.
Press boss’ ringing line. Ask calling party to hold.
Press the MW-SET line/feature key. No service set tone is heard.
MW SET
4:26 PM TUE 13 APR 2004
Boss sees MW on display and can call secretary to receive message.
Without caller on the line
After taking message, press Recall and receive dial tone.
Press the MW-SET line/feature key. Receive service set tone.
MW SET
4:26 PM TUE 13 APR 2004
Note: The secretary can hang up after taking a message, and set a message
lamp at any time by going off-hook on the boss’ multiline and pressing the MW-SET key.
Without caller on the line
Lift handset or press Speaker. Receive dial tone.
Press Boss’ line appearance.
MW
CANCEL
With caller on line
While engaged in conversation on boss’ multiline, press MW-CANCEL key.
No service set tone is heard.
MW
CANCEL
4:26 PM TUE 13 APR 2004
– 64 –
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Boss/Secretary Override
Example: Station 2000 is boss, Station 2001 is secretary.
Boss is connected to Trunk A.
Incoming call on Trunk B connects to secretary, but is intended for boss.
To program boss/secretary override key
Press Feature.
Press a Speed Calling key.
Dial “Boss/Secretary Override” access code.
Press Recall. – displays on LCD.
Dial boss’ station number.
Press Feature again.
Secretary
Lift handset to answer Trunk B, ask caller to hold.
Press CALL HOLD feature key or Transfer and dial call hold access code.
Receive dial tone.
Press BOSS/SEC OVERRIDE.
Receive ringback tone.
Boss’ station
number
C WAIT
2000
4:26 PM TUE 13 APR 2004
Boss
Secretary’s station
number
Hear 3 bursts of tone. LCD display indicates:
C WAIT
2001
4:26 PM TUE 13 APR 2004
Option 1
Boss presses Answer and converses with secretary. Trunk A is placed on hold.
Secretary hangs up. Boss is connected to Trunk B.
Boss can alternate between the two parties by pressing Answer.
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Option 2
Boss presses Answer and converses with secretary. Trunk A is placed on hold.
Boss presses station 2001 key and converses with Trunk B. Boss presses Answer to reconnect to Trunk A.
Secretary hears reorder tone, hangs up.
Boss can alternate between the two parties by pressing Answer.
Option 3
If boss does not respond to 3 bursts of tone, secretary presses Recall.
Secretary is connected to Trunk B.
Option 4
Boss presses Answer and converses with Secretary. Trunk A is placed on hold.
Boss denies call, presses Transfer to return to Trunk A.
Secretary is returned to Trunk B.
Note: If boss has 4/8/16/16LD/32 button display terminal, display always indicates the connected station or trunk at any
given time.
Do Not Disturb
While idle (on hook)
Press DND. LED lights.
DND SET
4:26 PM TUE 13 APR 2004
Note: With Soft Key operation, “DND” flashes when set.
To cancel
Press DND. LED goes out.
DND CANCEL
4:26 PM TUE 13 APR 2004
Using the Soft Key
Press flashing DND Soft Key.
DND CANCEL
4:26 PM TUE 13 APR 2004
Note: DND must be programmed by the Telephony Server Admin. on a pro-
grammable feature key.
MIC DND
>>>
– 66 –
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Call Redirect
term
term
Example: D
Station A views on the D
display the Station Number or Caller ID of an Incoming Call and
immediately redirects the call by pressing a Function Key. The destination of the Call Redirect will be the
Call Forwarding-Don’t Answer Destination or the Recall Destination if the call is transferred without Call
Forwarding-Don’t Answer being set at the station.
Note: This feature is available in North America only.
Call Redirects to the Call Forward-Don’t Answer Destination:
Station A sets Call Forward-Don’t Answer to Station B.
Station C dials Station A, it rings and displays Station C’s number on the display.
Station A presses the Call Redirect Key.
REDIRECT is displayed on the LCD, and the call immediately forwards to Station B.
Using the Soft Key
Station A sets Call Forward-Don’t Answer to Station B.
Station C dials Station A, it rings and displays Station C’s number on the display.
Station A presses the REDIR Soft Key.
REDIRECT is displayed on the LCD, and the call immediately forwards to Station B.
- Or -
Call Redirects to the Recall Destination when call is transferred without Call Forwarding-Don’t
Answer being set.
Station B calls Station C.
Station C answers the call and transfers it to Station A and then releases the call.
Station A rings.
Station A presses the Call Redirect Key.
REDIRECTING is displayed on Station A and the call immediately recalls to Station C.
– 67 –
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Using the Soft Key
Station B calls Station C.
Station C answers the call and transfers it to Station A and then releases the call.
Station A rings.
Station A presses the REDIR Soft Key.
REDIRECTING is displayed on Station A and the call immediately recalls to Station C.
– 68 –
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Privacy
While off-hook
Press DND. LED lights.
Privacy feature prevents interruptions for the duration of the call.
PRIVACY SET
4:26 PM TUE 13 APR 2004
Using the Soft Key
Press flashing DND Soft Key. “DND” flashes when set.
Privacy feature prevents interruptions for the duration of the call.
PRIVACY SET
4:26 PM TUE 13 APR 2004
MIC
>>>
To cancel
Press DND. LED goes out.
PRIVACY CANCEL
4:26 PM TUE 13 APR 2004
– Or –
Replace handset. Privacy feature is automatically cancelled.
Note: DND must be programmed by the Telephony Server Admin. on a programmable feature key.
Using the Soft Key
Press flashing DND Soft Key.
PRIVACY CANCEL
4:26 PM TUE 13 APR 2004
MIC DND >>>
– 69 –
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Privacy Release
term
term
Example: D
Station B is engaged in a conversation, and allows D
Station A to enter the call in progress.
Station A lifts handset or presses Speaker.
Station A presses the line appearance of Station B.
Warning tone is sent to the interrupted parties (optional).
A three-way conference is established.
CONF
4:26 PM TUE 13 APR 2004
term
Note: Station A may also be a single-line station as long as it appears on the Station B D
.
– Or –
term
Example: D
Station A requests entrance into Station B’s call in progress.
Station A lifts handset or presses Speaker.
Station A presses the line appearance of Station B.
WAIT P-RLS?
4:26 PM TUE 13 APR 2004
Station B LCD indicates:
Station B may allow Station A to enter the conversation by pressing P-RLS.
Warning tone is sent to the interrupted parties (optional).
P-RLS?
4:26 PM TUE 13 APR 2004
A three-way conference is established.
CONF
4:26 PM TUE 13 APR 2004
term
Note 1: Station A can be a single-line station if it appears on the Station B D
.
Note 2: Up to six parties can break into a two-party conversation (additional device required).
– 70 –
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Index
A
E
Account Code ......................................................... 36
Answering a Camped-on Call ................................ 45
Answering a Message ............................................ 59
Answering a Voice Call Hands Free ...................... 38
Authorization Code ................................................. 37
Automatic Intercom ................................................ 39
Establishing a Broker Call ...................................... 44
Exclusive Hold ....................................................... 42
Executive Override ................................................ 50
Exit ....................................................................... 5, 8
F
Forced Account Code ............................................ 36
Function Keys and Lamps ..................................... 16
B
Boss/Secretary – MW Lamp Control ...................... 64
Boss/Secretary Override ........................................ 65
Boss/Secretary Transfer ........................................ 63
Broker Call, Establishing ........................................ 44
H
Headset Key .......................................................... 23
Help ..................................................................... 5, 8
Hold ..................................................................... 5, 8
C
Call Back ................................................................ 57
Call Forwarding – All Calls ..................................... 51
Call Forwarding – Busy Line .................................. 52
Call Forwarding – Don’t Answer ............................. 54
Call Park ................................................................. 47
Call Pick-up (Direct) ............................................... 48
Call Pick-up (Group) ............................................... 48
Call Redirect ........................................................... 67
Call Transfer ........................................................... 43
Call Waiting – Originating ....................................... 45
Camped-on Call, Answering .................................. 45
Conference ............................................................. 44
I
Internal Call Origination ......................................... 33
L
Last Number Redial ............................................... 50
Leave a Message .................................................. 59
Logged Out IP Station – Call Destination .............. 21
Login/Logout (IP Enabled D
term
Only) ................... 31
M
Manual Intercom .................................................... 40
Meet-me Paging .................................................... 61
Message, Answering ............................................. 59
Message, Leaving .................................................. 59
Microphone Key ..................................................... 18
Multiline Appearance ............................................. 33
D
Dial Intercom .......................................................... 41
Do Not Disturb ........................................................ 66
– 71 –
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N
Privacy Release ..................................................... 70
Number Save and Repeat ...................................... 58
S
O
Saving and Repeating a Number ........................... 58
Speed Calling – System ........................................ 35
Speed Calling Call Origination
(Individual/Group) .................................................. 35
Speed Calling Call Origination
Off-hook Trunk Queuing ......................................... 49
Originating a Call Using Speed Calling
(Individual/Group) ................................................... 35
Originating a Call Using Speed Calling
(One-touch Buttons) ............................................... 34
Originating an Internal Call ..................................... 33
Originating an Outside Call .................................... 33
Outgoing Trunk Queuing ........................................ 49
Outside Call Origination ......................................... 33
(One-touch Buttons) .............................................. 34
T
Terminal Setup with the Feature Key .................... 27
Terminal Setup with the Up/Down Key .................. 25
Transfer a Call ....................................................... 43
P
V
Paging Transfer ...................................................... 62
Placing a Call on Exclusive Hold ............................ 42
Placing a Call on Hold ............................................ 42
Privacy ................................................................... 69
Voice Call ............................................................... 37
Voice Call Hands Free, Answering ........................ 38
Voice Mail System ................................................. 60
– 72 –
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LCD Indication
15:39
DDD
X
D
Time elapsed, trunk type and number for outside call
Time elapsed for parked call
DND SET/CANCEL
Do Not Disturb set or cancelled
XXX
DDD
X
Direct Dial Pad ON/OFF
Dynamic Dial Pad status
Parked call retrieved from a remote station, showing
the number of the station that parked the call
E
C
E-HOLD
Station placed on Exclusive Hold
XXXX
CALLBACK
XXXX
Call Back is activated, showing called or calling num-
ber
F
CALLBACK SET
XXXX
Call Back set for busy called station
FORWARD
XXXX
Station displays forwarding destination
Call Forwarding – All Calls
Call Forwarding – Busy Line
Call Forwarding – Don’t Answer
Logged Out IP Station – Call Destination
CALLPARK SET
Incoming call is parked
X
X
CAMP ON
DDD
Camped on call placed on hold
FORWARD SET/CANCEL
CONF
Call Forwarding set or cancelled
Call Forwarding – All Calls
Call Forwarding – Busy Line
Call Forwarding – Don’t Answer
Logged Out IP Station – Call Destination
Three-party conference established
Conference for Executive Override
Conference for Privacy Release
C WAIT
C WAIT SET
XXXX or
XXXX
Call Waiting tone sent to or received at busy station
show in called or calling number
Call received on boss’ station from secretary’s station
H
HANDS FREE
Hands free status
ON/OFF
– 73 –
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LCD Indication (continued)
HOLD
Station placed on hold
XXXX
M
MSG XXXX HH:MMPM
Message waiting (calling station and time of mes-
sage)
I
ICM
X
MESSAGE BUSY
Intercom call with called or calling party number
Automatic Intercom
Called station message memory Busy – cannot store
addition messages
Manual Intercom
Dial Intercom
MESSAGE CANCEL
Boss Secretary Transfer
Message erased
INDICATOR O/OFF
MESSAGE REST
Indicator Lamp status
Called Station message receipt restricted – not
equipped to receive messages
MESSAGE SET
Message indication left and busy called station
XXXX
L
LNR[*]/SPD[_]-n
Prompt for last number called or
Speed Calling number
Stack Dial
MW SET/CANCEL
Message Waiting set or cancelled on boss’ station
from secretary’s station
Login
term
The IP Enabled D
becomes operational when the
user enters “Login Code” and “Password”.
O
OG-Q SET
Outgoing Trunk Queue – call placed in queue for next
available outgoing trunk
Logout
Press preassigned Logout button to logout.
– 74 –
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LCD Indication (continued)
OVERRIDE
Overriding intercom call through bridging
Automatic Intercom
X
S
SPEED SET
Speed Calling number saved in memory
Dial Intercom
Manual Intercom
T
OVERRIDE
XXXX
Executive Override
TRANSFER
Ready to transfer a call
P
TRANSFER
Transferred station or trunk number
Page Call Transfer
XXXX
PICK UP
XXXX
X
Call Pickup of station within group showing called and
calling stations
TRANSFER
Transferring station number
XXXX
X
PAGING
PAGING
X or
X
DDD
Ready to page station, page waiting or page call con-
nection
TRANSFER
Transferring page call to another station
3
P-RLS SET
Privacy Release set
T/R VOL. SMALL/LARGE
Transmission Receiving Volume status
P-RLS ?
Prompt requesting privacy release for incoming call
V
PRIVACY SET/CANCEL
VOICE
XXXX
Privacy set or cancelled
Voice Call showing called or calling station number
VOICE BUSY/REST
Voice Call station called is busy or restricted
R
RCV VOL. SMALL/LARGE
Receiver Volume status
W
RINGER TONE
Ready for Ringer tone selection
X
WAIT P-RLS?
Prompt when requesting privacy release at another
station
– 75 –
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The material contained herein is subject to change without prior notice at the sole
discretion of NEC Business Solutions Ltd.
Stock #: 4393914
Issue 2
Copyright ©2004 NEC Business Solutions Ltd
Document No. ND-91827(E)
October 2004
Doc ID: NEC-8695
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