NEC Telephone NDK 900 User Manual

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STATION BUSY/NO ANSWER OPTIONS .......  
7
GENERAL INFORMATION ....................  
1
1
Automatic Callback..........................  
CallbackRequest ...........................  
Step Call ....................................  
Tone/Voice Switching ........................  
Tone Override ...............................  
CustomizedMessage ........................  
7
DIGITAL TELEPHONE ETS ..............  
H
E
A
D
S
7
.
7
ANSWERING CALLS ..........................  
Internal Ringing Calls ........................  
Voice AnnouncedInternal Calls ..............  
OutsideRinging Calls .......................  
Call Pickup ..................................  
3
3
3
3
3
7
7
7
DND  
&
CALL FORWARD OPTIONS ............  
8
Do Not Disturb(DND) .......................  
8
8
8
8
PLACING CALLS ..............................  
3
Resetting FNC LED ............................  
Call Forward All Calls (CWA).................  
Call Forward No Answer (CF/NA) ............  
Call Forward Busy (CF/B) ....................  
Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . .  
3
Outside Calls ................................  
3
Station/System Speed Dial ..................  
3
8
Last Number Redial .........................  
Automatic Redial ............................  
Trunk Queuing ..............................  
4
4
4
PROGRAMMING ............................  
Station/System Speed Dial ..................  
FeatumAccess Keys ........................  
One Touch Keys .............................10  
System Date/TimeSetting ..................10  
9
9
9.  
PAGING OPTIONS ...........................  
Paging ......................................  
4
4
Answer a Page ..............................  
4
QUICK REFERENCE ........................... 11  
WITH A CALL IN PROGRESS ..................  
5
Holding Calls ..................................  
Retrieving HeldCalls ........................  
Conference ..................................  
5
5
5
TransferringCalls ............................  
Transfer (Camp On) a Call to a  
Busy Station .................................  
Answer a Camped On Call ..................  
5
-
5
6
-
NEC AUSTRALIA PTY LTD  
HEAD OFFICE  
635 FerntreeGully Road  
GlenWaverley Victoria 3150  
ACN 004 803 490  
Save  
Store  
&
&
Repeat ..............................  
6
Repeat ..............................  
6
6
6
HandsfreeMicrophone On/Off ..............  
HandsfreeMonitor a Call ...................  
Document No  
.
A6-ll7Ol-72-lO  
Volume Control ..............................  
6
Copyright 1996 NEC Australia Pty Ltd  
O
All Rights Reserved  
Issue 1. March96  
LCD Display Contrast ........................  
6
Contents of this guide are subject to change without notice  
.
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INTERNAL CALLS  
INTERNAL RINGING CALLS  
Lage LED flashing red  
Lift handset  
Lift handset OR press SPKR key  
Dial extension number  
Converse  
OR  
Press Feature Access key or One Touch key  
programmed for Direct StationSelection(DSS)  
NOTE: When calling a station that is not busy,  
dialling 1 after the station number will change  
ringing tone to voice or voice to ringing tone.  
VOICE ANNOUNCED INTERNAL CALLS  
Ensure MIC LED is lit  
Respond handsfree or lift handset  
OUTSIDE RINGING CALtS  
Large LED flashing green  
Press flashingANS key or Line key  
Lift handset  
OUTSIDE CALLS  
Lift handset OR press SPKR key  
Press CALL key OR an idle outside Line key  
Dial tele hone number  
p
Converse  
NOTE If Ringin ine Preference is set i.e.  
:
g L  
NOTE:If CALL key is preset (i.e. CALL key LED  
ANS key is preset (ANS key LED is tumed  
ON by ANS), then just lift handset  
is turned ON by  
C A L L ) , then just lift  
handset and dial telephone number.  
to answer outside ringing calls.  
STATION/SYSTEM SPEEDDIAL  
To dial an outside number from the  
Speed Dial Memory:  
CALL PICKUP  
Lift handset  
Dial Call Pickup code:  
Same Tenant  
0
Press LNR/SPD key and dial Speed Dial  
61  
(internal or transferred calls only)  
Other Tenant (outside calls only)  
Converse  
Memory location:  
60  
Station Speed Dial 90  
System Speed Dial 00  
OR  
-
-89  
99  
Press Feature Access key or One Touch key  
programmed for Station speed Dial  
Lift handset  
NOTE: 1000 System Speed Dial locations  
999 can be assigned if no individual  
StationSpeed Dial locations are allowed  
000  
-
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LAST NUMBER REDIAL  
To redial the last outside number called  
PAGING  
.
Lift handset  
Press LNR/SPD key  
Dial Paging code:  
All lnternalZones  
Internal Zone A  
Dial  
#
7
0
Lift handset  
71  
InternalZone  
InternalZone  
All External Zones 75  
External Zone A  
External Zone  
External Zone  
B
C
72  
73  
AUTOMATIC REDIAL  
After originating a busy or unanswered outside call  
on the handset  
76  
77  
78  
Press SPKR key  
Replace handset  
Press FNC key  
Press LNWSPD key  
B
C
Page  
Wait for Meet  
-Me Answer or replace handset  
Call is repeatedl dialled until answered,  
y
cancelled or the maximum number of redial  
attempts is reached  
Lift handset when the called party answers  
NOTE: Press SPKR key to cancel Automatic Redial  
ANSWER A PAGE  
During a Poge  
Lift handset  
DialMeet  
Internal  
-Me Answer code:  
TRUNK QUEUING  
When attempting to make an outside call but all  
outside lines are busy  
SET  
74  
79  
External  
Converse  
NOTE: External paging facility requires external  
paging equipment to be installed.  
Lift handset  
Dial 64  
Replace handset  
NOTE: When  
a
line is available, your telephone  
will ring, lift handset and place call.  
CANCEL  
Lift handset  
Dial65  
.
Replace handset  
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HOLDING CALLS  
NON EXCLUSIVE HOLD  
TRANSFERRING CALLS  
With a call In progress  
-
With a call in progress  
Press HOLD key  
Press the HOLD key  
Enter the desired station number  
Replace handset  
OR  
Press Feature Access key or One Touch key  
programmed for Direct Station Selection  
Announce the transfer when the party answers,  
press RECALL key and replace handset  
OR  
EXCLUSIVE HOLD  
With a call in progress  
Press FNC key  
Press HOLD key. Onlyyour station can  
retrievethis call  
Replace handset  
Press RECALL key and re lace handset to  
p
transfer unannounced.  
RETRIEVING HELDCALLS  
Lift handset  
T
RANSFE  
BUSY STATION  
R
(CAMP-ON)  
A
CALL TOA  
Press the green flashing held line key  
(outside call)  
OR  
After answering an outside call  
Press the HOLD key  
Enter the desired station number  
OR  
Press Feature Access key or One Touch key  
programmed for Direct Station Selection  
Receive Call Waiting tone from busy station  
Press RECALL key and replace handset  
Press CNF key (internal call)  
NOTE: After a preprogrammed time, the held call  
will recall to the originating station. To retrieve call,  
press the green flashing held Line key.  
CONFERENCE  
With a call in progress  
NOTE  
:
An unanswered camp-on or ring  
Press HOLD key  
Place second call (internal or external)  
Announce conference  
transferredcall will recall after a preprogmmmed  
time interval.  
NOTE 2: To retum to the original party, press  
green flashing Line key.  
Press CNF key to establish conference  
NOTE  
parties (up to  
:
Repeat proceedure to add additional  
parties with no more than  
4
2
outside parties).  
NOTE 2: For an unsupervised conference, place  
the conference call onHold with the HOLDkey.  
The parties on Hold may continue to talk in  
private (if theyare not both outside parties).  
Press flashing CNF key to retum to the conference.  
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ANSWER  
Receive camp  
on a call  
A
CAMPED  
-on tone through handset while  
-
ON CALL  
REPEAT  
To redialthe outside number stored  
press LNR/SPD key  
Hang up on present call. Telephone will  
then ring  
Lift handset and convenewith second party  
Dial  
*
Lift handset  
HANDSFREE MICROPHONE ON/OFF  
OR  
Press  
key  
Press HOLD key to place present call on Hold  
Dial  
1
Press the (camped-on)green flashing Line key  
NOTE  
:
Lit MlCLED indicates MICon.  
associated with the second party and convene  
NOTE: After ending call with second party or  
placing them on hold, press the associated (held)  
NOTE 2: MIC ON/OFF key may be assigned to  
a Feature Access key or One Touch key.  
flashing Line key to retrieve  
party from hold  
HANDSFREE MONITORA CALL  
While on a call on the handset  
Press SPKR key  
SAVE  
&
REPEAT  
SAVE  
Ensure MIC LED is lit  
Replace handset  
With an originatingoutside call in progress  
Press FNC key  
Press SPKR key to disconnect call  
NOTE: The handset may be picked up and used  
at any time during the conversation.  
Dial 9, called number is saved  
Replace handset  
REPEAT  
VOLUME CONTROL  
To redialthe outside number saved  
Press LNR/SPD key  
Press or to set desired level of:  
Handset volume while on a call  
Handsfree volume while handsfree  
Ringing volume while telephoneringing  
Dial  
*
Lift handset  
NOTE: Store  
&
Repeat and Save  
&
Repeat features  
LCD DISPLAY CONTRAST  
While telephoneidle  
can not be used simultaneously.  
STORE  
&
REPEAT  
Press or to set desired level.  
STORE  
With an originatingoutside call in progress  
press FNC key  
U
Dial  
7
Dial number to be stored  
Press FNC key  
Complete conversation and replace handset  
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TONE/VOlCE SWITCHING  
Whencalling a station that is not busy  
AUTOMATIC CALLBACK  
SET  
Dial  
1
to switch from tone ringing to voice or  
When calling a busy internal telephone  
voice to tone ringing.  
Dial  
Replace handset  
ANSWER  
0
TONE OVERRIDE  
SET  
While calling a busy digital telephone  
When both telephones are idle, originating  
telephone rings  
Dial  
*
Wait for signalledparty to answer  
Lift handset  
Call is placed automatically  
ANSWER  
CALLBACK REQUEST  
SET  
When calling a busy or unanswered digital  
telephone  
With a call in progress  
Receive tone overridesignal  
Press HOLDkey  
Converse with second party  
Dial  
Replace handset  
ANSWER  
#
NOTE  
:
Press A N Skey to switch between parties.  
NOTE 2: If handsfree, visual indication only will  
a
be provided on the telephone's display.  
Receive red flashing FNC key LED indication  
and/or LCD displayindicating the originator's  
extension number  
CUSTOMIZEDMESSAGE  
Can be received on a telephone display when  
calling a Station that has been set for Do Not  
Disturb. From your Station with handset in cradle.  
Lift handset  
Dial station number indicated on display OR  
Dial Access code (not set in default)  
Repeat above procedure to respond to  
additional messages  
SET  
Press FNC key  
Dial 70  
Dial  
selected  
Dial to enter a date and time (o tional)  
*
repeatedly until desired message  
NOTE: Requests are automaticallycancelledonce  
the originating station is called.  
#
p
Press FNC key  
Set Do Not Disturb  
STEP CALL  
When calling a busy station  
Dial  
2
to advance to the next station number in  
CANCEL  
that 10's group  
Press FNC key  
Dial79  
Press  
key  
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DO NOT DlSTURB(DND)  
With handset in cradle  
SET  
CALLFORWARD ALLCALLS(CWA)  
SET  
Lift handset  
Press FNC key  
Dial 60  
Press FNC key  
CANCEL  
Dial 6*  
Dial destinationstation number  
Replace handset  
CANCEL  
Press FNC key  
Dial69  
Press FNC key  
Lift handset  
Dial 6#  
Replace handset  
NOTE  
:
The FNCLED willflash intemittently  
CALL FORWARD NO ANSWER (CF/NA)  
when your telephone is set for Do NotDisturb  
or a CallForward.  
SET  
Lift handset  
NOTE 2:  
A
to activatingDo NotDisturb.  
customizedmessage can be set prior  
Dial 7*  
Dial destinationstationnumber  
Replace handset  
NOTE 3: Do NotDisturb or a CallForwardmust  
be cancelled from the same station it was set.  
NOTE4: IfCallForwardAllandDo NotDisturb  
CANCEL  
are both set, the feature set last is activated.  
NOTE 5: While set, CallForwardAllwill override  
CallForwardBusy andCallForwardNo Answer  
settings.  
Lift handset  
Dial 7#  
Replace handset  
CALL FORWARD BUSY (CF/B)  
SET  
Lift handset  
RESETTlNGFNC LED  
To cancel Call Forward, Do Not Disturb and  
Callback Request settings. With handset in cradle  
Press FNC key  
Dial 8*  
Dial destination station number  
Replace handset  
Dial99  
Press FNC key  
CANCEL  
Lift handset  
0
Dial 8#  
Replace handset  
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STATION/SYSTEM SPEED D W  
Each station can have 10 speed dial memories  
and can access the system's 90 Speed dial  
memories. With the handset in the cradle  
SET  
FEATURE ACCESS KEYS  
Onlyavailable for keys not designatedas Line keys  
or Call Park keys. With the handset in the cradle  
SET  
Press FNC key  
Press FNC key  
Press LNR/SPD key  
Dial Speed Dial Memory location:  
3
Press LNR/SPD key  
Dial Speed Dial Memory location90-99  
Press Feature Access key to be programmed  
Program one of the following:  
90  
00  
-
-
99 for your station only  
89 for numbers available system wide  
Dial trunk access code i.e  
OUTSIDE CALL  
i.e. then Dial number  
INTERNAL CALL Dial 1 and station number  
-
Dial  
0
and trunk access code  
0
0
Dial outside numbers to be stored (24 digits  
-
maximum)  
Press FNC key  
for Direct Station Select (DSS)  
FEATURE THAT DOESN'T USE FNC KEY  
-
Dial  
(eg. Paging All lntemalZones  
FEATURE THAT STARTS WITH FNC KEY  
Dial and feature access code  
(eg. Do Not Disturb Dial #60ANS FNC)  
Press FNC key  
1
and feature access code  
CHECK  
-
Dial 170)  
Press CNF key  
Press LNR/SPD key  
Dial Speed Dial Memory location 00-99  
-
#
-
CLEAR  
Press FNC key  
Press LNR/SPD key  
Dial Speed Dial Memory location 00-99  
Press FNC key  
CHECK  
Press FNC key  
Press programmed Feature Access key  
NOTE 1  
:
Only designated stations are allowed  
CLEAR  
to program or clear System Speed Dial locations.  
NOTE 2: Press LNR/SPD key to insert a pause or  
RECALL key to store a hookflash.  
Press FNC key  
Press LNWSPD key  
Press programmed Feature Access key  
NOTE 3: A name can be entered for each Speed  
Press FNC key  
Dial Number programmed refer to NDK 9000  
-
N0TE  
:
For outside calls only  
-
press LNR/SPD  
STATION OPERATIONS MANUAL  
key for a pause or RECALL key for a hookflash.  
NOTE 4: 1000 System Speed Dial locations  
000-999can be assigned if no individual  
Station Speed Dial locations are allowed.  
NOTE 2: For feature access codes FNC CNF,  
-
RECALL LNR/SPD, SPKR, ANS or HOLD keys can  
be entered by first pressing the ANS key  
NOTE 3: A name can be enteredfor outside  
numbers programmed  
STATION OPERATlONS MANUAL  
-
refer to NDK 9000  
-
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ONE TOUCH KEYS  
Only available for digital telephones with One  
Touch keys. With the handset in cradle  
SET  
From designated digital telephones only.  
With t h e handset in cradle  
Press FNC key  
Dial 9#. FNC LED flashes, changingthe mode  
to time adjustmentmode.  
Press FNC key  
Press LNR/SPD key  
Press One Touch key to be programmed  
Program one of the following:  
Adjust the hours and minutes with the dial pad.  
Dial# to move the display cursor to the right.  
Dial*to move the display cursor to the left.  
Press the HOLD key. Clock display is recorded,  
changing the date adiustmentmode.  
Adjust the day of the week using the  
RECALL key.  
CALL  
then Dial number  
Dial 1  
-
Dial  
0
and trunk access code  
i.e.  
0
INTERNAL CALL  
-
and station number  
for Direct Station Select (DSS)  
FEATURE THAT DOESN'T USE FNC KEY  
-
Dial  
(eg. Paging All Internal Zones  
FEATURE THAT STARTS WITH FNC KEY  
Dial and feature access code  
(eg. Do Not Disturb Dial # 6 0 ANS FNC)  
Press FNC key  
CHECK  
Press FNC key  
Press programmed One Touch key  
1
and feature access code  
Dial  
#
to move to the Day  
-
Dial 170)  
Adjust the Day with the dial pad  
Dial the Month using the RECALL key  
#
Dial  
#
to move to the Year  
-
Adjust the Year with the Dial pad  
Press FNC key to save the settings  
NOTE: To set the time only press the FNC key  
instead of the HOLD key after adjusting the time.  
CLEAR  
Press FNC key  
Press LNR/SPD key  
Press programmed One Touch key  
Press FNC key  
NOTE 1: For outside calls only press LNR/SPD  
key to insert a pause or RECALL key to store a  
hookflash.  
-
NOTE 2: For feature access codes FNC CNF,  
-
RECALL, LNR/SPD, SPKR, ANS or HOLD keys can  
be entered byfirst pressing the ANS key.  
NOTE 3:  
numbers programmed  
STATION OPERATIONSMANUAL  
A
name can be entered for outside  
-
refer to NDK 9000  
-
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