®
NEAX 2400IPX
Internet Protocol eXchange
DTERM®
SERIES i
DTERM®
IP
USER GUIDE
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TABLE OF CONTENTS
KEYS AND LAMPS
SOFT KEYS
2
4
TERMINAL SETUP WITH THE UP/DOWN KEY
TERMINAL SETUP WITH THE FEATURE KEY
10
11
CALL PARK
33
34
34
35
36
36
37
38
39
41
43
45
46
47
48
49
49
50
52
53
54
56
57
58
60
63
70
CALL PICK-UP (GROUP)
CALL PICK-UP (DIRECT)
OUTGOING TRUNK QUEUING
OFF-HOOK TRUNK QUEUING
EXECUTIVE OVERRIDE
LAST NUMBER REDIAL
CALL FORWARDING – ALL CALLS
CALL FORWARDING – BUSY LINE
CALL FORWARDING – DON’T ANSWER
LOGGED OUT IP STATION – CALL DESTINATION
CALL BACK
TO SAVE AND REPEAT A NUMBER
TO LEAVE A MESSAGE
TO ANSWER A MESSAGE
VOICE MAIL SYSTEM
MEET-ME PAGING
PAGING TRANSFER
BOSS/SECRETARY TRANSFER
BOSS/SECRETARY – MW LAMP CONTROL
BOSS/SECRETARY OVERRIDE
DO NOT DISTURB
PRIVACY
PRIVACY RELEASE
INDEX
LCD DISPLAYS
FACE LAYOUT
LOGIN/LOGOUT
(IP ENABLED DTERM/DTERM IP ONLY)
14
16
16
17
TO ORIGINATE AN OUTSIDE CALL
TO ORIGINATE AN INTERNAL CALL
MULTILINE APPEARANCE
TO ORIGINATE A CALL USING SPEED CALLING
(ONE-TOUCH BUTTONS)
17
18
TO ORIGINATE A CALL USING SPEED CALLING
(INDIVIDUAL/GROUP)
TO ORIGINATE A CALL USING SPEED CALLING –
SYSTEM
19
20
20
21
22
23
23
24
25
26
27
28
29
30
30
31
ACCOUNT CODE
FORCED ACCOUNT CODE
AUTHORIZATION CODE
VOICE CALL
TO ANSWER A VOICE CALL HANDS-FREE
AUTOMATIC INTERCOM
MANUAL INTERCOM
DIAL INTERCOM
TO PLACE A CALL ON HOLD
TO PLACE A CALL ON EXCLUSIVE HOLD
TO TRANSFER A CALL
CONFERENCE
TO ESTABLISH A BROKER CALL
TO ANSWER A CAMPED-ON CALL
CALL WAITING – ORIGINATING
1
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KEYS AND LAMPS
FWD-A
PROGRAMMABLE KEYS
Press key to activate, verify or cancel “Call
Forwarding – Don’t Answer” feature.
These are examples of Dterm® features available by pressing
the programmable keys. Some features may be programmed
by the user. Keys must be programmed by the telephone
system administrator.
MICM
Press key to activate “Manual Intercom.”
AICM
Press key to activate “Automatic Intercom.”
DICM
Press key to activate “Dial Intercom.”
MULTILINE APPEARANCE
A programmable extra extension key. Press this
key to see status of extra extension.
DND (Do Not Disturb)
Press key to activate or cancel “Privacy” feature.
FWD
Press key to activate or cancel “Call Forwarding
– All Calls” feature.
2
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LCD
Liquid Crystal Diode (LCD) display provides
Dterm activity information plus date, time and
Soft Key operation.
LED
Some Feature keys have a built-in Light
Emitting Diode (LED) that lights or flashes
according to the activity of that Feature key.
LAMPS
Call Indicator Lamp
Lamp at top of Dterm Display flashes when a
call terminates to the terminal. Lamp lights
steadily when a message has been left.
3
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FUNCTION KEY ACTIVITIES
SOFT KEYS
Feature + 1 = Turns microphone on or off.
®
Feature + 2 = Adjusts handset receiver volume.
The Soft Keys on the Dterm Series i/Dterm IP
provide a set of functions on the LCD that
adapts to the changing state of the telephone.
While default Soft Key settings are provided,
desired functions can be assigned to individual
stations as required. The Soft Keys, at the bottom
of the LCD, can display the blinking names of
available functions, names of user-assigned
functions and names of functions assigned by a
specific Soft Key pattern. The Soft Keys displayed
can vary, depending on the state of the phone
and/or when the Next/Previous button is pressed.
Feature + 3 = Selects ringer tone.
Feature + 4 = Adjusts transmission/receiving
volume.
Feature + 5 = Activates hands-free operation.
Feature + 6 = Deactivates hands-free operation.
Feature + 7 = Turns call indicator lamp on or off
for incoming call notification. (If
turned off, this lamp will still light
to indicate message waiting.)
Note: Soft Key functionality is optional and may
not be available on your Dterm Series i/Dterm IP
telephone.
Feature + 8 = Turns Dynamic Dial Pad on or off.
4
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DEFAULT FUNCTION DISPLAYS FOR EACH
STATUS
4051
7:35 AM MON 18 JUL 2002
MIC DND
>>>
Exit
Help
Default Soft Key settings are provided
corresponding to particular functions. Different
Soft Key settings are displayed at the bottom of
the LCD depending on the state of the call, as
shown below.
Exit Key
Press the Exit key to exit the Help program.
Different patterns of Soft Key settings can be
registered for individual call states and assigned
to individual terminals as required.
Help Key
Press the Help key. Press desired Soft Key for
helpful information about that key.
IDLE
(Time Display)
MIC (Microphone)
>>>
MIC DND
Press the Soft Key below “MIC” to activate or
deactivate the Microphone. LED on Mic key
will illuminate when Mic is on.
DIAL TONE/
DIALING
(Time Display)
>>>
>>>
MIC PICK FDA
DND (Do Not Disturb)
Press the Soft Key to allow denying access to
the station line for incoming calls.
(1)
(2)
(Time Display)
FDN FDB
5
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SOFT KEY FEATURES
RINGING
BUSY
When the Soft Key corresponding to a desired
function name is operated, the selected function
name starts to blink on the LCD. The blinking
display of available functions takes precedence
over the display of functions specified by the
Soft Key pattern.
(Time Display)
>>>
MIC VOICE
BUSY
2000
>>>
(Time Display)
MIC CB CW
(1)
(2)
BUSY
2000
>>>
FDB (Call Forwarding – Busy)
Permits a call to a busy station to be immediately
forwarded to a predesignated station.
(Time Display)
S&R
CONNECTION
2000
>>>
FDA (Call Forwarding – All Calls)
(Time Display)
Permits all calls destined for a particular station
to be routed to another station regardless of the
busy or idle status of the called station.
MIC DND
CONSULTATION
HOLD
TRANSFER
2000
>>>
(Time Display)
MIC CONF
6
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HOLD (Call Hold)
Permits a station user to hold a call in progress
and to return to the previously held call.
CW (Call Waiting)
Enables a busy station to receive a second
incoming call. A camp-on indication tone is sent
to the busy station, and the user can use a
switchhook flash to answer the second call.
PICK (Call Pickup – Group)
Permits a station user to answer any call directed
to other lines in the user’s preset Call Pickup
Group.
CONF (Three-way Calling)
Enables a station user to establish a three-way
conference by connecting an additional party to
an already existing conversation.
VOICE (Voice Call)
Enables the user to make a call to the called
party’s built-in speaker. If the called party’s MIC
is on, the called party can converse hands-free.
7
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S-SPD (Speed Calling – System)
Allows a station user to call certain frequently
dialed numbers using fewer digits (abbreviated
call codes) than would normally be required.
CAS (CAS – Switch Hook Flash)
Allows the user to send a switchhook flash while
on an outside trunk.
FLASH (Flash)
Provides the station with a switchhook flash.
DND (Do Not Disturb)
Allows a station user to deny access to the
station line for incoming calls.
FDN (Call Forward – No Answer)
Permits a call to an unanswered station to be
forwarded to a predesignated station if the
called station does not answer within a
predetermined period of time.
MIC (Microphone On/Off)
Allows the user to turn the microphone on
and off for use with the speakerphone.
8
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HSET (Headset)
Allows the user to go off- and on-hook when
using the headset.
RLS (Release Key)
Allows the user to release the current call when
using the headset, without waiting for the party
to hang up.
GPICK (Call Pickup – Group
Enhancement)
Allows the user to answer any ringing station
within the user’s expanded call pickup group.
CKEEP (Eight-Party Conference
Retrain)
Allows all outside parties to stay on a
conference when all internal parties hang up.
9
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CHCNF (Call Hold – Conference)
TERMINAL SETUP WITH
THE UP/DOWN KEY
Allows a station user to establish a conference
connection by adding a third party, who is held
on another line, to the existing two-party
connection.
Note: Not Displayed for Dterm 65/Dterm Series III
and Dterm 75/Dterm Series E mode.
Dterm Series III/Dterm Series E : North America
Dterm 65/Dterm 75 : Australia, Asia, Latin America,
Middle East, Russia
>>> (Display Function Next Page)
Allows the user to scroll to the next display
screen.
TO ADJUST THE HANDSET RECEIVER VOLUME
N Press the LorM key in the off-hook status or
engaged in a call.
<<< (Display Function Previous Page)
LCD display for
North America,
Latin America, Asia,
Allows the user to scroll to the previous display
screen.
- - - - - - - - - - - - - - - - -
HANDSET
HANDSET
Middle East and Russia.
LCD display for
Australia.
- - - - - - - - - - - - -
10
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TO ADJUST THE SPEAKER VOLUME
TERMINAL SETUP WITH
THE FEATURE KEY
N Press the LorM
key during
speakerphone
- - -
SPEAKER
operation or engaged in a call.
MICROPHONE ON/OFF
TO ADJUST RINGER TONE
LED on Mic key shows the status of the built-in
microphone.
N Press the LorM
key during ringing.
- - - - - - - - - -
RING
To change microphone status:
N Press Soft Key associated with the MIC
Display or press Feature and 1.
TO ADJUST LCD
CONTRAST
N Press the LorM
key in the on-hook
status.
TO ADJUST INITIAL RECEIVING VOLUME
- - - - - - - - - - - - - - -
LCD
Handset receiver volume can be changed.
To change the handset receiver volume:
N Press Feature and 2.
The LCD displays
the current volume
status.
RCV VOL.
SMALL
(Time Display)
11
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TONE NO.
FREQUENCY (HZ)
MODULATION (HZ)
N Press Feature and 2
to alternate between
Large and Small
volume.
RCV VOL.
LARGE
(Time Display)
1
2
3
4
5
6
7
8
9
520/660HZ
520/660HZ
1100/1400HZ
660/760HZ
16HZ
8HZ
16HZ
16HZ
TO SELECT RINGER TONE
The Dterm Series i/Dterm IP has nine kinds of
ringer tones that you can select.
MELODY 1
MELODY 2
MELODY 3
MELODY 4
MELODY 5
N Press Feature and 3.
The LCD displays
the selected tone
RINGER TONE
n
(Time Display)
number (n=1 ~ 9).
Note: Tone number 5~9 may not be available in all
feature packages.
12
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TO ADJUST TRANSMISSION/
CALL INDICATOR LAMP ON/OFF
RECEIVING VOLUME
The user can choose to turn the call indicator
lamp either on or off during ringing.
Handset volume can be changed.
N Press Feature and 4.
The LCD displays
the current volume.
N Press Feature and 7.
The LCD displays:
Direct Dial Pad
ON
T/R VOL.
SMALL
LARGE
(Time Display)
(Time Display)
N Press Feature and 4
again to alternate
between Small and
Large volume.
INDICATOR
OFF
T/R VOL.
(Time Display)
(Time Display)
Note: The call indicator lamp lights when used as a
Message Waiting Lamp, even when it is turned off
by the above operation.
TO ACTIVATE HANDS-FREE
To set hands-free on:
N Press Feature and 5.
The LCD displays:
HANDS FREE
ON
(Time Display)
To set hands-free off:
N Press Feature and 6.
The LCD displays:
HANDS FREE
OFF
(Time Display)
13
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TO ORIGINATE AN
INTERNAL CALL
TO ORIGINATE AN
OUTSIDE CALL
N Lift handset or press Speaker key.
N Lift handset or press Speaker key, receive dial
tone.
N Receive dial tone.
N Dial the Central Office access code, e.g. 9.
N Dial desired telephone number.
N Dial desired station number. Display indicates
digits dialed.
N Use handset or MIC to converse.
N Use handset or MIC to converse.
Elapsed
time
Trunk
type
Trunk
N Display indicates:
number
15:39
DDD
(Time Display)
3
16
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MULTILINE APPEARANCE
TO ORIGINATE A CALL
USING SPEED CALLING
(ONE-TOUCH BUTTONS)
TO ORIGINATE
N Press the MULTILINE APPEARANCE feature key.
N Press the desired Speed Call button, or press
Speaker and Speed Call.
N Lift handset or press Speaker, receive Central
Office or distant PBX dial tone.
TO PROGRAM
N Dial the destination.
Note: Available only on Dterm stations with speed
calling keys.
TO ANSWER
N Press the MULTILINE APPEARANCE feature key
(ringing and flashing LED alert user to
incoming call).
N Press Feature button.
N Press desired Speed
Call button.
SPEED SET
(Time Display)
N Lift handset or press Speaker.
N Enter desired
telephone number or feature code on the
keypad. Display indicates digits dialed.
N Speak with incoming party.
N Press Feature again to save the number.
17
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TO VERIFY (WITH DTERM 8D/16D/32D)
N Press Feature button.
TO ORIGINATE A CALL
USING SPEED CALLING
(INDIVIDUAL/GROUP)
N Press desired Speed Dial button.
N Display indicates digits programmed.
Note 1: To program a hook switch for transfer or
feature activation, press Recall key as first digit.
(! displays on LCD.)
N Press the Redial button.
N Press the desired
speed calling
number.
LNR[ ]/SPD[
]
-X
XXXXXX
*
Note 2: To program a pause, press the Recall key as
any digit other than the first digit. (– displays on LCD.)
Note 3: To program a Voice Call, press Transfer
key after dialing station number. (V displays on LCD.)
Note 4: Speed calling for feature access:
Speed call keys may use a feature key by storing the
NEAX2400 IPX feature access code. The feature may
be programmed on a system basis by the PBX engineer.
Access codes may be stored in conjunction with
telephone numbers. For example, one button can be
programmed by the user to transfer to a certain
extension.
18
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TO OPERATE FROM THE SPEED CALLING –
TO ORIGINATE A CALL
USING SPEED CALLING –
SYSTEM
SYSTEM KEY
XXXX
N Press the “Speed
Calling – System”
key.
(Time Display)
N If the Dterm does not have the “Speed Calling
– System” key, dial the “Speed Calling –
System” access code, then the abbreviated
call code.
TO PROGRAM SPEED CALLING – SYSTEM
KEY (ON ONE-TOUCH SPEED CALLING KEY)
N Press Feature key.
TO OPERATE FROM THE DIRECTORY KEY
N Press desired one-
touch speed key.
The LCD displays
SPEED SET
(Time Display)
N Press the
XXXX
(Time Display)
Directory key.
previously stored digits.
N Dial the
N Dial the “Speed Calling – System” access code
and the abbreviated call code.
abbreviated call code (maximum of 4 digits).
N Press Feature again.
19
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Note 1: A Voice Call may be programmed on a
one-touch speed key by pressing Speed Dial button,
dialing the extension and pressing the Transfer key.
(V displays if programming on an LCD Display
Dterm. Save by pressing Speed Dial again.)
VOICE CALL
N Lift handset.
Note 2: If called party
is on their line when a
Voice Call is attempted,
calling station’s display
N Dial desired station number.
N Press Voice.
VOICE
2000
(Time Display)
indicates:
VOICE BUSY
N Speak to called
(Time Display)
party.
USING THE SOFT KEY
Note 3: A voice call is
restricted if called party’s
station is not a Dterm.
N Lift handset.
Display indicates:
VOICE REST
N Dial desired station
number; VOICE Soft
Key appears while
station is ringing.
2000
>>>
(Time Display)
(Time Display)
MIC VOICE
N Press VOICE Soft Key. Speak to called party.
22
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TO ANSWER A VOICE
CALL HANDS-FREE
AUTOMATIC INTERCOM
TO INITIATE
N Receive incoming Voice Call.
N Lift handset or press Speaker key.
Called party
N Press the MIC Soft Key
or Mic. LED lights.
N Press the AICM key.
ICM
2
(Time Display)
Calling station
N Hear ringback
tone.
N Respond hands-free.
VOICE
2001
(Time Display)
NOTE: If privacy is
required, lift handset.
TO ANSWER
Calling party
N AICM key flashes
red indicating an
incoming intercom
call.
ICM
1
(Time Display)
N Press AICM, lift handset or press Speaker. LED
lights solid green.
N If called station is engaged in a non-intercom
call, the station may press AICM after placing
23
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original caller on hold (with HOLD key).
MANUAL INTERCOM
TO INITIATE
Called party
N Press MICM, lift
handset or press
Speaker, ringback
tone is heard.
ICM
2
(Time Display)
N Press the SIG key if it is desired for the called
station to hear ringing.
TO ANSWER
Calling party
N MICM key flashes,
indicating an
ICM
1
(Time Display)
incoming call. Ring
tone may also be
heard.
N Press MICM.
24
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N Lift handset or press Speaker, LED lights
solid green.
DIAL INTERCOM
N If called station is engaged in a non-intercom
call, the station may press MICM after placing
original caller on hold (with Hold key).
TO INITIATE
N Lift handset or press the Speaker key.
Called party
N Press DICM key.
ICM
2
(Time Display)
N Dial desired
intercom station
number. Receive ringback tone.
TO ANSWER
Calling party
N DICM LED flashes,
indicating an
incoming intercom
call.
ICM
2
(Time Display)
N Press DICM.
N Lift handset or press Speaker. LCD shows
solid green.
25
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N If called station is engaged in a non-intercom
call, the station may press DICM after placing
the original call on hold (with the Hold key.)
TO PLACE A CALL ON
HOLD
Held station
number
N Press Hold.
Held line wink
flashes.
HOLD
2001
(Time Display)
Note: If held line appears on other Dterm stations,
the associated LED flashes red slowly.
TO RETRIEVE
N Lift handset or press Speaker.
N Press held line. Use handset to converse.
Note: Any station with this line appearance can
retrieve the call.
26
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IF UNANSWERED
TO PLACE A CALL ON
EXCLUSIVE HOLD
N After preprogrammed time, Automatic Recall
is initiated.
Held station
N Visual and audible signal (rapid flash and ring
number
burst) is sent to station that placed call on hold.
N Press Hold twice.
Line appearance
indicates
E_HOLD
2001
(Time Display)
Note 1: A transfer or conference call may be placed
on hold depending on software level of the
NEAX2400 IPX.
interrupted wink.
Note: If held line appears on other Dterm stations,
LED remains steadily lit red.
Note 2: Hold shows as a flashing green LED on
your phone. The same line on other phones shows
as a flashing red LED. Recall shows as a flashing
green LED on your phone and flashing red LED on
other phones with the same line.
TO RETRIEVE
N Lift handset or press Speaker.
N Press held line. Use handset to converse.
Note: Only the Dterm that set Exclusive Hold
option can retrieve the call.
27
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IF UNANSWERED
TO TRANSFER A CALL
N After preprogrammed time, Automatic Recall
is initiated.
N After conversing, ask party to hold.
N Visual and audible signal (rapid flash and ring
burst) is sent to station which placed call on
Exclusive Hold. Recall shows as a flashing
green LED on your phone, and solid red on
other phones with same line.
N Press Transfer.
Receive interrupted
dial tone.
TRANSFER
(Time Display)
Transferred station
or trunk number
Note: Exclusive Hold excludes any other phone
from picking up your held call. Exclusive Hold
shows as a flashing green LED on your phone. The
same line on other phones appears as a solid red LED.
N Dial destination
station’s extension,
hang up or wait for
answer.
TRANSFER
2001
(Time Display)
Transferring station
N If transferring party
hangs up, that
TRANSFER 2000
DDD 3
(Time Display)
station’s number
appears in the center
of recipient’s display.
28
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USING THE SOFT KEY
CONFERENCE
N With a call in progress, press Transfer and dial
desired number.
N With call in progress, ask party to hold.
N Press Transfer, receive interrupted dial tone.
N Dial desired number.
N After call is
answered, press
CONF Soft Key.
CONF
MIC
(Time Display)
>>>
N Three-way conference is established.
N After call is
answered, press
Conf. Conf LED
lights.
CONF
(Time Display)
N If one party hangs up, other two remain
connected. Conf LED goes out.
N Three-way conference is established.
29
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TO ESTABLISH A
BROKER CALL
N While engaged in a call and wishing to
consult a third party, press Transfer. Caller is
automatically placed on hold.
N Dial desired party to consult.
N Press Transfer to return to original caller.
Third party is automatically placed on hold.
N By repeating these steps, it is possible to
alternate between calls.
Note: The display indicates connected station or
trunk at any given time.
30
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USING THE SOFT KEY
CALL PICK-UP (GROUP)
N Lift handset and press PICK Soft Key.
Called
Calling
party
N Connection to
calling party is
established.
station
WHEN A STATION WITHIN PICK-UP
GROUP RINGS
PICK UP 2000
2001
>>>
(Time Display)
MIC
N Lift handset.
N Press CALL PICK-UP or dial “Call Pick-up”
access code (may be stored on one-touch
speed calling key).
CALL PICK-UP (DIRECT)
N Connection to calling party is established.
Called
Calling
TO PROGRAM PICK-UP DIRECT KEY
(ONE-TOUCH SPEED KEY)
N If currently on a call,
press Transfer and
dial “Call Pick-up”
access code. The
original party is
station
party
PICK UP 2000 DDD
3
(Time Display)
N Press Feature.
N Press one-touch speed key.
N Dial “Direct Call Pick-up” access code.
N Press Feature again.
placed on hold.
34
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WHEN A STATION WITHIN THE
SYSTEM RINGS
N Lift handset, receive dial tone.
N Press PICK-DIRECT and dial the station number
to be picked up.
– OR –
N Dial “Direct Call Pick-up” access code and the
station number to be picked up.
Called
Calling
party
N Connection to
calling party
is established.
station
PICK UP 2000 DDD
3
(Time Display)
N If busy, original
call must be placed on hold before new call
can be picked up.
35
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OFF-HOOK TRUNK
QUEUING
N Press Speaker, receive dial tone.
N Dial “Off-hook Queuing” access code.
N Dial desired telephone number. Encounter a
trunk busy condition.
N Station user receives service set tone and
leaves speaker on.
N The desired number is automatically dialed
when a trunk becomes available.
36
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LAST NUMBER REDIAL
TO RECALL THE LAST NUMBER DIALED
N Press Redial. Last number dialed is displayed.
N Press Redial key until desired number is
displayed. Up to 5 previously dialed numbers.
_ _
LNR[# or ]/SPD[
]
-X
XXXXXX
N Pres ✽ (Note)
The number on
the display is
*
automatically redialed.
N When party has answered, lift handset or
speak hands-free.
Note:
µ-law Countries: ✻
37
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USING THE SOFT KEY
CALL FORWARDING –
ALL CALLS
N Press FDA Soft Key. Receive special tone.
N Dial destination; wait for service set tone.
N “FORWARD SET”
is displayed, Call
Forwarding for all
calls is set.
FORWARD SET
TO SET
(Time Display)
>>>
MIC
N Press Speaker. Receive dial tone.
N If setting for another station, press
MULTILINE APPEARANCE.
TO VERIFY (WITH DTERM 8D/16D/32D)
N Press FWD.
N Press FWD or dial “Call Forwarding – All
Calls” access code. Receive special dial tone.
N Display indicates the station number calls are
N Dial destination station or external telephone
number. Receive service set tone.
forwarded to.
Forwarding
station
Note 1: If recipient
FORWARD
2000
station is a Dterm
8D/16D/32D,
LCD displays:
N FWD LED lights (at your station or at the
Dterm of the multiline station you are setting).
(Time Display)
Forwarding
N Press Speaker.
station
Note 2: With Soft Key operation, FDB flashes on
the display.
Call Forwarding –
All Calls is set.
FORWARD SET
2000
(Time Display)
38
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TO CANCEL
CALL FORWARDING –
BUSY LINE
N Press Speaker. Receive dial tone. If cancelling
for another station, press MULTILINE
APPEARANCE.
N Press FWD or dial
“Call Forwarding –
All Calls” cancel
FORWARD CANCEL
TO SET
(Time Display)
N Press Speaker. Receive dial tone.
code. Receive service set tone. LED goes out
at your station (or the Dterm of the multiline
station).
N If setting for another station, press
MULTILINE APPEARANCE.
N Press FWD-BY or dial “Call Forwarding – Busy
Line” access code. Receive special dial tone.
N Press Speaker. Call Forwarding – All Calls is
cancelled.
N Dial destination station or external telephone
number. Receive service set tone.
USING THE SOFT KEY
N Press FDA Soft Key.
N FWD LED lights (at your station or at the
Dterm of the multiline station you are
setting).
N Receive service set
tone and
FORWARD CANCEL
(Time Display)
>>>
“FORWARD
CANCEL” is
displayed.
MIC
N Press Speaker.
Call Forwarding –
Busy Line is set.
FORWARD SET
(Time Display)
39
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USING THE SOFT KEY
TO CANCEL
N Press FDB Soft Key. Receive special dial tone.
N Press Speaker. Receive dial tone. If canceling
for another station, press MULTILINE
APPEARANCE.
N Dial destination; wait for service set tone.
FORWARD SET
N “FORWARD SET”
is displayed; Call
Forwarding – Busy
Line is set.
N Press FWD-BY or
dial “Call
Forwarding – Busy
Line” cancel code. Receive service set tone.
LED goes out at your station (or the Dterm of
the multiline station).
FORWARD CANCEL
(Time Display)
(Time Display)
>>>
MIC
TO VERIFY (WITH DTERM 8D/16D/32D)
N Press FWD-BY.
N Press Speaker. Call Forwarding – Busy Line is
cancelled.
N Display indicates the station number calls are
forwarded to.
USING THE SOFT KEY
Forwarding station
Note 1: If recipient
station is a Dterm
8D/16D/32D,
N Press FDB Soft Key.
FORWARD
2000
(Time Display)
N Receive service set FORWARD CANCEL
tone and
“FORWARD
CANCEL” is displayed.
LCD displays:
(Time Display)
>>>
MIC
Note 2: With Soft Key operation, FDB flashes on
the display.
40
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Forwarding
station
N Press Speaker.
Call Forwarding –
Don’t Answer is set.
CALL FORWARDING –
DON’T ANSWER
FORWARD SET
2000
(Time Display)
TO SET
USING THE SOFT KEY
N Press Speaker. Receive dial tone.
N Press FDN Soft Key. Receive special dial tone.
N If setting for another station, press MULTILINE
APPEARANCE.
N Dial destination; wait for service set tone.
FORWARD SET
N “FORWARD SET”
is displayed; Call
Forwarding –
N Press FWD-NA or dial “Call Forwarding –
Don’t Answer” access code. Receive special
dial tone.
(Time Display)
>>>
MIC
Don’t Answer is set.
N Dial destination station or external telephone
number. Receive service set tone.
TO VERIFY (WITH DTERM 8D/16D/32D)
N FWD LED lights (at your station or at the
Dterm of the multiline station you are
setting).
N If verifying for another station, press
MULTILINE APPEARANCE while idle.
N Press FWD-NA.
41
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N Display indicates the station number calls are
TO CANCEL
forwarded to.
Forwarding
N Press Speaker. Receive dial tone. If cancelling
for another station, press MULTILINE
APPEARANCE.
station
Note 1: If recipient
FORWARD
2000
station is a Dterm
8D/16D/32D,
LCD displays:
(Time Display)
FORWARD CANCEL
N Press FWD-NA or
dial “Call
Forwarding – Don’t
Answer” cancel code. Receive service set tone.
LED goes out at your station (or the Dterm of
the multiline station).
(Time Display)
Note 2: Call Forwarding for Busy Line and Don’t
Answer may be combined depending upon system
programming.
Note 3: With Soft Key operation, FDB flashes on
the display.
N Press Speaker. Call Forwarding – Don’t Answer
is cancelled.
42
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USING THE SOFT KEY
TO CANCEL
N Lift handset or press Speaker key; receive Dial
Tone.
N Lift handset or press Speaker key; receive Dial
Tone.
N Press FDL Soft Key; receive service set tone.
N Dial “Logged Out IP Station – Call
Destination” cancel code; receive service set
tone.
N Dial destination station number; receive
service set tone.
FORWARD CANCEL
N Replace handset or
press Speaker key.
Logged Out IP
FORWARD CANCEL
(Time Display)
MIC
N “Logged Out IP
Station – Call
Destination” lamp
(Time Display)
>>>
Station – Call Destination is canceled.
goes off and FDL indication disappears on the
LCD.
44
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Option 4
DO NOT DISTURB
N Boss presses Answer and converses with
Secretary. Trunk A is placed on hold.
N Boss denies call, presses Transfer to return to
Trunk A.
WHILE IDLE (ON-HOOK)
N Press DND. LED
lights.
DND SET
N Secretary is returned to Trunk B.
(Time Display)
Note: If boss has 8/16/32 button display terminal,
display always indicates the connected station or
trunk at any given time.
Note: With Soft Key
operation, “DND” flashes when set.
TO CANCEL
N Press DND. LED
goes out.
DND CANCEL
(Time Display)
USING THE SOFT KEY
N Press flashing
DND Soft Key.
DND CANCEL
MIC DND
>>>
Note: DND must be
programmed by the PBX engineer on a programmable
feature key.
56
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Note 1: Station A can be a single-line station if it
appears on the Station B Dterm.
Note 2: Up to six parties can break into a two-party
conversation (additional hardware required).
59
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C
INDEX
Call Back
45
38
39
41
33
34
34
28
31
30
29
Call Forwarding – All Calls
Call Forwarding – Busy Line
Call Forwarding – Don’t Answer
Call Park
Call Pick-up (Direct)
Call Pick-up (Group)
Call Transfer
Call Waiting – Originating
Camped-on Call, Answering
Conference
A
Account Code
20
30
48
23
21
23
Answering a Camped-on Call
Answering a Message
Answering a Voice Call Hands-free
Authorization Code
Automatic Intercom
B
D
Boss/Secretary – MW Lamp Control
Boss/Secretary Override
Boss/Secretary Transfer
53
54
52
30
Dial Intercom
Do Not Disturb
25
56
Broker Call, Establishing
E
Establishing a Broker Call
Exclusive Hold
Executive Override
Exit
30
27
36
5
60
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Message, Answering
Message, Leaving
Microphone Key
48
47
5
F
Forced Account Code
Function Keys and Lamps
20
2
Multiline Appearance
17
H
N
Headset Key
Help
9
5
Number Save and Repeat
46
Hold
26
O
Off-hook Trunk Queuing
Originating a Call Using Speed Calling
(Individual/Group)
Originating a Call Using Speed Calling
(One-touch Buttons)
Originating a Call Using Speed Calling –
System
Originating an Internal Call
Originating an Outside Call
Outgoing Trunk Queuing
Outside Call Origination
36
18
17
I
Internal Call Origination
16
L
Last Number Redial
Leave a Message
Logged Out IP Station – Call Destination
Login/Logout (IP Enabled Dterm Only)
37
47
43
14
19
16
16
35
16
M
Manual Intercom
Meet-me Paging
24
49
61
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P
V
Paging Transfer
50
27
26
57
58
Voice Call
Voice Call Hands-free, Answering
Voice Mail System
22
23
49
Placing a Call on Exclusive Hold
Placing a Call on Hold
Privacy
Privacy Release
S
Saving and Repeating a Number
Speed Calling – System
46
19
Speed Calling Call Origination
(Individual/Group)
Speed Calling Call Origination
(One-touch Buttons)
18
17
T
Terminal Setup with the Feature Key
Terminal Setup with the Up/Down Key
Transfer a Call
11
10
28
62
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CALLBACK SET
XXXX
LCD DISPLAYS
Call Back set for busy called station.
CALLPARK SET
X
X
15:39
DDD
X
Incoming call is parked.
Time elapsed, trunk type and number for outside
call. Time elapsed for parked call.
CAMP ON DDD
XXX
DDD
X
Camped on call placed on hold.
Parked call retrieved from a remote station,
showing the number of the station that parked
the call.
CONF
Three-party conference established.
Conference for Executive Override.
Conference for Privacy Release.
C
CALLBACK
XXXX
Call Back is activated, showing called or calling
number.
63
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C WAIT
OR
XXXX
XXXX
E
E-HOLD
XXXX
Station placed on Exclusive Hold.
C WAIT SET
Call Waiting tone sent to or received at busy
station show in called or calling number.
F
FORWARD
Station displays forwarding destination.
XXXX
Call received on boss’ station from secretary’s
station.
Call Forwarding – All Calls.
D
Call Forwarding – Busy Line.
DND SET/CANCEL
Call Forwarding – Don’t Answer.
Logged Out IP Station – Call Destination.
Do Not Disturb set or canceled.
Direct Dial Pad ON/OFF.
Dynamic Dial Pad status.
FORWARD SET/CANCEL
Call Forwarding set or canceled.
64
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Call Forwarding – All Calls.
Automatic Intercom.
Manual Intercom.
Dial Intercom.
Call Forwarding – Busy Line.
Call Forwarding – Don’t Answer.
Logged Out IP Station – Call Destination.
Boss Secretary Transfer.
INDICATOR O/OFF
H
Indicator Lamp status.
HANDS-FREE
ON/OFF
XXXX
Hands-free status.
L
HOLD
LNR[*]/SPD[_]-N
Station placed on hold.
Prompt for last number called or Speed Calling
number.
I
Stack Dial.
ICM
X
Intercom call with called or calling party number.
65
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LOGIN
MESSAGE CANCEL
The IP Enabled Dterm becomes operational
when the user enters “Login Code” and
“Password.”
Message erased.
MESSAGE REST
Called Station message receipt restricted – not
equipped to receive messages.
LOGOUT
Press preassigned Logout button to logout.
MESSAGE SET
XXXX
M
Message indication left and busy called station.
MSG XXXX HH:MMPM
MW SET/CANCEL
Message waiting (calling station and time of
message).
Message Waiting set or canceled on boss’
station from secretary’s station.
MESSAGE BUSY
O
Called station message memory Busy – cannot
store addition messages.
OG-Q SET
Outgoing Trunk Queue – call placed in queue
for next available outgoing trunk.
66
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OVERRIDE
X
PAGING
OR
X
X
Overriding intercom call through bridging.
Automatic Intercom.
PAGING
DDD
Dial Intercom.
Ready to page station, page waiting or page call
connection.
Manual Intercom.
P-RLS SET
OVERRIDE
XXXX
X
Privacy Release set.
Executive Override.
P-RLS ?
P
Prompt requesting privacy release for
incoming call.
PICK UP
XXXX
Call Pickup of station within group showing
called and calling stations.
PRIVACY SET/CANCEL
Privacy set or canceled.
67
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R
TRANSFER
XXXX
Transferred station or trunk number.
RCV VOL. SMALL/LARGE
Page Call Transfer.
Receiver Volume status.
TRANSFER XXXX
X
3
RINGER TONE
X
Transferring station number.
Ready for Ringer tone selection.
TRANSFER
S
Transferring page call to another station.
SPEED SET
T/R VOL. SMALL/LARGE
Speed Calling number saved in memory.
Transmission Receiving Volume status.
T
V
TRANSFER
VOICE
XXXX
Ready to transfer a call.
Voice Call showing called or calling station
number.
68
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VOICE BUSY/REST
Voice Call station called is busy or restricted.
W
WAIT P-RLS?
Prompt when requesting privacy release at
another station.
69
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FACE LAYOUT
1 CALL INDICATOR LAMP
• Trunk line access
• Feature access
<One-Touch Speed Dial> (Note 2)
• Any feature can be assigned.
• Direct station selection
• Station speed dial
Lamp at top corner of Dterm Display flashes when a
call terminates to the terminal. Lamp lights steadily
when a message has been left.
2 LCD(NOTE1)
Liquid Crystal Diode (LCD) display provides Dterm
activity information plus date, time and Soft Key
Operation. The LCD display has 24-character, 3-line
capability.
7 RECALL
Press key to terminate established call and return to the
internal dial tone.
3 EXIT
8 FEATURE
The user can escape from the Help key mode by
pressing this key.
Used to activate terminal setup functions and to
program One-Touch Speed Dial/Feature Keys.
4 SOFT KEYS
9 DIRECTORY (NOTE 3)
Any feature shown at the bottom of the LCD display is
available. The appropriate feature key is displayed on
the screen according to the call handling process.
Press key to activate speed calling – system feature.
10 MESSAGE (NOTE 3)
Press key to access the voice mail system.
5 HELP
Explanations of the Soft Keys can be called up on the
LCD display by pressing this key.
11 MIC
Press key to respond hands free. LED on this key lights
during speakerphone operation.
6 PROGRAMMABLE KEYS
[Programmable by telephone system administrator
(Flexible Line/Feature Keys)]
• Station line access
12 CONF
Press key to establish a three-way conversation. LED
on key lights when key is active.
• Trunk line access
13 LNR/SPD (LAST NUMBER CALL/SPEED CALLING)
Press key to activate redial feature. Press redial and
scroll back through numbers that have been dialed until
the desired number is displayed. Press the ❉ or # (Note
4) key to activate dialing.
• Feature access
[Programmable by user (Flexible Line/One-Touch
Speed Dial)]
<Flexible Line>
• Station line access
70
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Note 1: Not applicable for Dterm 8.
14 MICROPHONE
Built-in microphone is used for hands free operation
with speakerphone.
Note 2: Not applicable for Dterm 8/8D/16D.
Note 3: Not available for Dterm 65/Dterm Series III and
Dterm 75/Dterm Series E mode.
Dterm Series III/Dterm Series E: North America
Dterm 65/Dterm 75: Australia, Asia, Latin America, Middle
East, Russia
15 UP/DOWN
( M DOWN L UP)
Used to adjust LCD contrast, speaker/receiver volume,
and ringer volume.
• LCD Contrast:
Note 4: A-law Countries: #
µ-law Countries: ✻
Press (M) or (L) key while idle.
• Speaker/Receiver Volume:
Press (M) or (L) key during conversation.
• Ringer Volume:
(USA uses µ-law)
Press (M) or (L) key during ringing.
16 ANSWER
When LED on this key is lighted, press key to answer a
waiting call.
DTERM16D (16-LINE WITH DISPLAY)
1
17 SPEAKER
Controls the built-in speaker which can be used for
Hands-free dialing/monitoring. LED on key lights
when key is active.
2
Help
4
Exit
6
18 TRANSFER
Allows the station user to transfer established calls to
another station, without attendant assistance.
2
3
Feature
Mic
1
Recall
Conf
ABC
DEF
Directory
Message
4
5
6
GHI
JKL
MNO
19 HOLD
DedicatedKeys
Redial
7
8
9
PQRS
WXYZ
TUV
Press key to place an internal or external call on hold.
Answer
0
#
OPER
20 DTERM IP ADAPTER
Speaker
14
Hold
Transfer
Dterm IP adapter can be attached to Dterm Series i
8D/16D/32D terminals. It supports the same telephony
service as the original Dterm terminal.
Speaker
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DTERM 32D (32-LINE WITH DISPLAY)
1
2
3
4
5
Help
Exit
6
7
8
2
1
Feature
Mic
3
Recall
Conf
9
ABC
DEF
Directory
4
5
6
10
GHI
JKL
MNO
Message
11
12
13
Redial
8
9
7
PQRS
WXYZ
TUV
Answer
0
#
OPER
Speaker
Hold
Transfer
14
15
16
19
18
17
20
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DTERM8 (8-LINE NON DISPLAY)
DTERM8D (8-LINE WITH DISPLAY)
1
2
Cl dcoap
1
6
Help
Exit
4
6
2
3
Feature
Mic
1
Recall
Conf
2
3
Feature
Mic
1
Recall
Conf
ABC
DEF
ABC
DEF
Directory
Directory
Message
4
5
6
4
5
6
GHI
JKL
MNO
GHI
JKL
MNO
Message
DedicatedKeys
14
Redial
Dedicated Keys
7
8
9
Redial
7
8
9
PQRS
WXYZ
TUV
PQRS
WXYZ
TUV
Answer
Answer
0
#
0
#
OPER
Speaker
Hold
Transfer
Speaker
14
Hold
Transfer
Speaker
Speaker
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For more information contact:
NEC America, Inc.
Corporate Networks Group
6555 N. State Highway 161
©NEC America, Inc. 2003
Irving Texas 75039
NEAX and Dterm are registered trademarks of
NEC Corporation.
FPO BAR CODE
188301
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