Multitech Server MTPSR1 202ST User Manual

ISDN ProxyServer  
Model MTPSR1-202ST  
Quick Start Guide  
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Quick Start Guide  
82076801 Revision B  
ISDN ProxyServer (Model No MTPSR1-202ST)  
This publication may not be reproduced, in whole or in part, without  
prior expressed written permission from Multi-Tech Systems, Inc. All  
rights reserved.  
Copyright © 1998, by Multi-Tech Systems, Inc.  
Multi-Tech Systems, Inc. makes no representations or warranties  
with respect to the contents hereof and specifically disclaims any  
implied warranties of merchantability or fitness for any particular  
purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right  
to revise this publication and to make changes from time to time in  
the content hereof without obligation of Multi-Tech Systems, Inc. to  
notify any person or organization of such revisions or changes.  
Record of Revisions  
Revision  
Description  
A
Manual released. All pages at revision A.  
(1/12/98)  
B
Manual revised to include version 2.01 software.  
(7/7/98)  
Patents  
This Product is covered by one or more of the following U.S.  
Patent Numbers: 5.301.274; 5.309.562; 5.355.365; 5.355.653;  
5.452.289; 5.453.986. Other Patents Pending.  
TRADEMARK  
Trademark of Multi-Tech Systems, Inc. are the Multi-Tech logo.  
Windows is a registered trademark of Microsoft.  
Multi-Tech Systems, Inc.  
2205 Woodale Drive  
Mounds View, Minnesota 55112  
(612) 785-3500 or (800) 328-9717  
Fax 612-785-9874  
Tech Support (800) 972-2439  
Internet Address: http://www.multitech.com  
Fax-Back (612) 717-5888  
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Contents  
Introduction ...........................................................................7  
Related Documentation.........................................................8  
Safety Warnings ....................................................................9  
Unpacking your ProxyServer ................................................9  
Cabling your ProxyServer ...................................................10  
Before You Start Loading your Software .............................12  
Network Configuration...................................................12  
Call Control Parameters ................................................13  
Data Control ..................................................................14  
Loading your Software .......................................................16  
IP Port Configuration .....................................................19  
Limited Warranty .................................................................24  
Service ..........................................................................24  
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ISDN ProxyServer Quick Start Guide  
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Introduction  
Introduction  
Welcome to Multi-Tech's new ISDN ProxyServer model number  
MTPSR1-202ST, a single, secure gateway that provides multiple  
LAN users with high performance Internet access. The ISDN  
ProxyServer functions as a TCP/IP proxyserver that resides on the  
outer edge of your firewall and provides Basic Rate ISDN Service  
using its internal 2B+D terminal adapter. The ISDN ProxyServer  
features a 10BaseT port for local LAN connection, Command Port  
for configuration, and an internal 2B+D ISDN terminal adapter for  
64K bps per channel or 128K bps effective bandwidth when  
software BONDing (Bandwidth ON Demand) is employed. System  
management is provided through the command port using bundled  
Windows® software which provides easy-to-use configuration  
menus.  
Figure 1. ISDN ProxyServer  
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ISDN ProxyServer Quick Start Guide  
Related Documentation  
The ISDN ProxyServer Quick Start Guide is intended to be used  
by qualified systems administrators and network managers. This  
quick start guide provides the necessary information for a qualified  
person to unpack, cable, load software, and configure the unit for  
proper operation.  
A detailed User Guide is also provided with your ISDN ProxySer-  
ver. This user guide provides in-depth information on the features  
and functionality of Multi-Tech’s Proxy Server. The User Guide is  
provided in diskette form and is also available from our Web site.  
A ProxyServer Client Setup User Guide is provided to enable LAN  
users to configure their Windows 95 PCs to access the Internet  
through a ProxyServer. This User Guide is also provided on the  
Manuals diskette and at Multi-Tech’s Web site.  
The diskette media is produced using Adobe Acrobat for viewing  
and printing the user guide. To view or print your copy of a user  
guide, load Adobe Acrobat Reader on your system. Adobe Acrobat  
Reader can be downloaded from Adobe’s Web site at:  
Launch the Reader and select the .pdf file from the diskette.  
Viewing and printing a user guide from The Web also requires that  
you have the Adobe Acrobat Reader loaded on your system. The  
ISDN ProxyServer User Guide is also available on Multi-Tech’s  
Web site at:  
From the MTS home page, click Support | Manuals | ProxySer-  
ver and choose the User Guide for your Model MTPSR1-202ST  
which will download the .pdf file.  
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Safety  
Safety Warnings  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in wet locations unless  
the jack is specifically designed for wet locations.  
3. Never touch uninsulated telephone wires or terminals  
unless the telephone line has been disconnected at the  
network interface.  
4. Use caution when installing or modifying telephone  
lines.  
5. Avoid using a telephone (other than a cordless type)  
during an electrical storm. There may be a remote risk  
of electrical shock from lightning.  
6. Do not use the telephone to report a gas leak in the  
vicinity of the leak.  
Unpacking your ProxyServer  
Remove all items from the box.  
Quick Start Guide  
MultiExpress  
Figure 2. Unpacking  
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ISDN ProxyServer Quick Start Guide  
Cabling your ProxyServer  
Cabling your ProxyServer involves making the proper Power,  
Command Port, Ethernet, and WAN connections. Figure 3 shows  
the back panel connectors and the associated cable connections.  
Table 1 details the procedures for connecting the cables to your  
ProxyServer.  
COMMAND PORT  
ON  
ISDN  
PHONE  
10BASE T  
POWER  
OFF  
Power  
Connection  
Telco  
Connection  
PC  
Connection  
Ethernet  
Connection  
Figure 3. Cable Connections  
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Cabling  
Table 1. Cabling Procedure  
Procedure  
Step  
1
Connect one end of the power supply to a live AC outlet  
and connect the other end to the ProxyServer as shown in  
Figure 3. The power connector is a 6-pin circular DIN  
connector.  
2
Connect the ProxyServer to a PC by using the short  
RJ45 to DB25 (female) cable provided with your unit. Plug  
the RJ45 end of the cable into the Command Port of the  
ProxyServer and the other end into the RS232 cable from  
the PC serial port. See Figure 3.  
3
4
5
To make the network connection, connect one end of an  
RJ45 (UTP) cable to the 10 BASE-T connector on the back  
of the ProxyServer as shown in Figure 3. Connect the other  
end of the cable to your LAN.  
Connect one end of an RJ45 cable to the ISDN  
connector on the back of the unit and connect the other  
end to the ISDN Telephone Network (Telco wall jack) as  
shown in Figure 3.  
Turn on power to the ProxyServer by placing the ON/OFF  
switch on the back panel to the ON position.  
Wait for the Fail LED on the ProxyServer to go OFF  
before proceeding. This may take a couple minutes to  
go off.  
At this time your ProxyServer is completely cabled. Proceed  
to the next section to load your ProxyServer software.  
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ISDN ProxyServer Quick Start Guide  
Before You Start Loading your Software  
Consider the following choices before you configure your Proxy-  
Server and record your selections on the following pages; then  
refer to them while loading your software.  
Network Configuration  
ü Network Switch Type_______________________________  
Select the network switch type your ISDN service provider uses  
at its local central office. You can set the ProxyServer to NET3  
(DSS1), 1TR6, VN4, INS64, NI-1, AT&T 5ESS, or DMS-100. If  
you do not know the switch type, you can get the information  
from your ISDN service provider.  
ü DataTEI__________________________________________  
The Data TEI is the TEI that is assigned to the data channel.  
You can select “Auto TEI,” a fixed TEI (from 0 to 63), or “Dis-  
abled.” A TEI (terminal endpoint identifier) is a number used by  
the central office switch to uniquely identify each device that is  
connected to the network. When it uses dynamic TEI assign-  
ments (Auto TEI), the central office switch assigns a TEI each time  
the ProxyServer connects to the network. However, the ISDN  
service provider may assign a fixed TEI at subscription time, in  
which case you must configure the ProxyServer with the fixed TEI  
number. You can also disable the channel, which may be useful  
when multiple ProxyServers are attached to a network termina-  
tor bus.  
ü VoiceTEI_________________________________________  
The Voice TEI is the TEI assigned to the voice channel. You  
have the same choices as for the Voice TEI: “Auto TEI,” a fixed  
TEI number (from 0 to 63), or “Disabled.”  
ü DataSPID________________________________________  
The ProxyServer must be configured with the Service Profile  
Identifier (SPID). The data SPID is assigned by the local phone  
company and is for the specific BRI line to which the ProxyServ-  
er will be attached. The data SPID string can have up to 20  
characters. The data SPID is not used if the switch type is set  
to NET3.  
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Software  
Note: For DMS-100 switches, any ASCII character except the  
underline (_) character is valid. For NI-1 and AT&T switches,  
only the digits 0-9 are valid.  
ü VoiceSPID________________________________________  
The voice SPID is assigned by the local phone company and is  
for the specific BRI line to which the ProxyServer will be at-  
tached. The voice SPID string can have up to 20 characters.  
The data SPID is not used if the switch type is set to NET3.  
Note: For DMS-100 switches, any ASCII character except the  
underline (_) character is valid. For NI-1 and AT&T switches,  
only the digits 0-9 are valid.  
ü Data Directory Number______________________________  
The data Directory Number (DN) is a telephone number that is  
assigned to the ProxyServer at subscription time by the ISDN  
service provider. The DN is a string of up to 24 characters;  
valid characters are 0-9, the * character, and the # character.  
ü Voice Directory Number______________________________  
The voice Directory Number (DN) is a telephone number that is  
assigned to the ProxyServer at subscription time by the ISDN  
service provider. The DN is a string of up to 24 characters;  
valid characters are 0-9, the * character, and the # character.  
Call Control Parameters  
ü Persistent DTR Dialing______________________________  
A high DTR (Data Terminal Ready) signal on the Command port  
indicates that your computer or terminal is ready to communi-  
cate with your ProxyServer. DTR normally goes high when a  
communication program starts or is ready to dial. Persistent  
DTR dialing enables the ProxyServer to automatically redial the  
number stored in memory location 0 whenever DTR is high and  
the serial port does not have an active call. You may enable or  
disable this feature.  
ü Calling Line Identification___________________________  
Identifies whether the two endpoints of a connection are en-  
abled or disabled. Since RING messages only appear for  
ISDN data calls, the CLI feature does not define a means of  
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ISDN ProxyServer Quick Start Guide  
conveying Calling Party information to the terminal for ISDN  
voice calls. The CLI information is only included with the first  
RING message for a given incoming call, and appears as fol-  
lows:  
RING  
FM: 5552000 TO: 5551000  
If the Calling Party Number information is not included in the  
incoming SETUP message, the RING message appears as  
follows:  
RING  
TO: 5551000  
If the Called Party Number information is not included in the  
incoming SETUP message, the RING message will appear as  
follows:  
RING  
FM: 5552000  
If neither the Called Party Number, nor the Calling Party Num-  
ber is included in the incoming SETUP message, the RING  
message will contain no additional information.  
ü Auto Protocol Detection - Always Unchecked (Disabled)  
Identifies that automatic protocol detection is enabled or dis-  
abled for an ISDN data call. The default setting is 0, which dis-  
ables the Auto-Protocol Detection function.  
ü Auto Answer Data Calls _________ Rings to Answer____  
Select Auto Answer if you want your ProxyServer to automati-  
cally answer all incoming data calls (this option does not affect  
the analog port). The Rings to Answer number, in the range of  
1 to 255, selects the number of rings the ProxyServer waits  
before answering an incoming call. The default is one ring.  
Data Control  
ü DataProtocol_____________________________________  
The data protocol, also known as the B-channel protocol and  
the rate adaption protocol, is the “language” that is spoken over  
each 64K bps channel between two ISDN devices. The devices  
on both ends of the ISDN link must use identical data protocols.  
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MLPPP Protocol  
The MLPPP (Multi-Link PPP) protocol provides rates up to 64K  
bps per channel. This protocol uses both B channels at once,  
providing an aggregate data transmission speed of 128K bps.  
ü Dialing Method _____________________________________  
Select either the “Enbloc” or the “Overlap” dialing method for  
use when establishing a data call. Your ISDN service provider  
determines the dialing method. The en bloc method is used for  
most ISDN dialing; however, you can select the overlap method  
if you are working with a private network.  
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ISDN ProxyServer Quick Start Guide  
Loading your Software  
The following loading procedure does not provide every screen or  
option used in the process of installing the ProxyServer software.  
The assumption is that a technical person with a thorough knowl-  
edge of Windows and the software loading process is doing the  
installation. Additional information on the ProxyServer software is  
provided in the User Guide.  
1. Run Windows on the PC that is connected to the  
Command Port.  
2. Insert ProxyServer Version 2.01 Disk 1 into the disk  
drive on the PC that is connected to the ProxyServer.  
3. Win3.1 users - access Run by clicking on the File  
menu in the Program Manager and then clicking on  
Run. In the Run dialog box, type a:\setup or b:\setup  
(depending on the drive letter of your floppy disk drive)  
in the Command Line field and then click on OK.  
Win95 users - click on the Start box and then click on  
Run. In the Run dialog box, click on the down arrow  
and choose a:\setup or b:\setup (depending on the  
drive letter of your floppy disk drive) in the Command  
Line field and then click on OK.  
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4. Follow the on-screen instructions to install the Proxy-  
Server software.  
5. The following dialog box selects the COM port of your PC  
that is connected to the Command Port of the  
ProxyServer. From the Select Port list box, click on the  
down arrow and choose the COM port of your PC.  
6. Click on OK to continue.  
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7. Click on the Finish button to continue.  
8. The “Do you want to download default setup?” dialog  
box is displayed.  
9. Click on Yes to download the default setup. Clicking on the  
No button prevents the defaults from being downloaded to  
the ProxyServer.  
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IP Port Configuration  
This dialog allows for the configuration of IP parameters that are  
generally applicable to IP Proxying on all ports.  
10. The default LAN IP address has to be changed to  
your unique LAN address. Change the default IP  
address, 192.168.0.1, to your unique LAN IP address.  
11. If your ISP dynamically assigns the WAN port IP  
address, do nothing and proceed to the next step.  
If a static WAN IP address needs to be assigned,  
highlight WAN in Port Selection, then click on the ISP  
assigns Dynamic Address check box to disable the  
feature, and click on the IP Address field and enter  
your IP WAN address. Also, ensure that the Net Mask  
for your WAN is correct.  
12. Click on the OK button.  
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ISDN ProxyServer Quick Start Guide  
13. Click on the Default Configuration supplied by your  
local ISDN service provider. Refer to your entry in  
Network Switch Type in Before You Start Loading Your  
Software in this chapter.  
14. Click on the ISDN Dial Number field and enter the  
telephone number supplied by your ISDN service  
provider. The telephone number can be a standard  
local number or it can include a long distance prefix.  
Note: Some ISDN service providers require only that  
you enter the phone number you call for ISDN service.  
15. If the phone number is all your ISDN service provider  
requires, click on the OK button then go to step 25 to  
continue loading your software. However, if your ISDN  
service providers requires that you enter additional  
parameters, continue to step 16.  
16. Click on the Data TEI field in Network Parameters.  
Refer to your Data TEI entry in the Network  
Configuration section in Before You Start Loading Your  
Software. If the Data TEI is different, click on the drop-  
down list arrow and click on the selection that  
corresponds to the Data TEI supplied by ISDN service  
(i.e., Disabled, Auto TEI, or zero to 63).  
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17. Click on the Voice TEI field in Network Parameters.  
Refer to your Voice TEI entry in the Network  
Configuration section in Before You Start Loading Your  
Software. If the Voice TEI is different, click on the  
drop-down list arrow, then click on the selection that  
matches the Voice TEI supplied by your ISDN service  
(i.e., Disabled, Auto TEI, or zero to 63).  
18. If your ISP or Remote Access Server (RAS) uses  
Point-to-Point Protocol (ppp), click on the User Name  
field in the Authentication group and enter your user  
name. If SLIP protocol is used by your ISP or RAS,  
authentication is provided in script form.  
19. If your ISP or RAS uses Point-to-Point Protocol (ppp),  
click on the Password field in the Authentication  
group and enter your password. If SLIP protocol is  
used by your ISP or RAS, authentication is provided in  
script form.  
20. Depending on your default configuration, the US  
Parameters group or the Europe Parameters group  
will be active.  
If the US Parameters are active, enter the Data SPID  
supplied by your local phone company and you re-  
corded in Before You Start Loading Your Software.  
If the Europe Parameters are active, enter the Data  
ISDN number supplied by your local telephone com-  
pany and you recorded in Before You Start Loading  
Your Software.  
21. If US Parameters are active, enter the Voice SPID.  
If Europe Parameters are active, enter the Voice  
ISDN.  
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22. If US Parameters are active, enter the Data Directory  
Num(ber) supplied by your local telephone company  
and you recorded.  
If Europe Parameters are active, enter the Data Sub  
Address supplied by your local telephone company  
and you recorded.  
23. If US Parameters are active, enter the Voice Direc-  
tory Num(ber) supplied by your local telephone  
company and you recorded.  
If Europe Parameters are active, enter the Voice Sub  
Address supplied by your local telephone company  
and you recorded.  
24. Click on the OK button to continue loading your  
software.  
25. Turn on power to your ProxyServer and the Checking  
ProxyServer dialog box is displayed.  
The Setup utility is "Ready to Download default Setup  
Choose OK to proceed." Click on OK to proceed.  
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26. The Writing Setup dialog box is displayed as the  
setup configuration is written to the ProxyServer.  
27. Check to ensure that the Fail LED on the ProxyServer  
is Off after the download is complete and the Proxy-  
Server is rebooted.  
28. Win3.1 users - you are returned to your Program  
Manager where the Proxy Server Program Group and  
Program Item (Windows icons) have been created.  
Win95 users - you are returned to your ProxyServer  
folder which will be visible on your desktop.  
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ISDN ProxyServer Quick Start Guide  
Limited Warranty  
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be  
free from defects in material or workmanship for a period of two  
years from the date of purchase, or if proof of purchase is not  
provided, two years from date of shipment. MTS MAKES NO  
OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.  
This warranty does not apply to any products which have been  
damaged by lightning storms, water, or power surges or which  
have been neglected, altered, abused, used for a purpose other  
than the one for which they were manufactured, repaired by the  
customer or any party without MTS’s written authorization, or used  
in any manner inconsistent with MTS’s instructions.  
MTS’s entire obligation under this warranty shall be limited (at  
MTS’s option) to repair or replacement of any products which  
prove to be defective within the warranty period, or, at MTS’s  
option, issuance of a refund of the purchase price. Defective  
products must be returned by Customer to MTS’s factory transpor-  
tation prepaid.  
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES  
AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EX-  
CEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.  
Service  
Multi-Tech has an excellent staff of technical support personnel  
available to help you get the most out of your Multi-Tech product.  
Refer to your ISDN ProxyServer User Guide for Warranty and  
Service information.  
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82076801  
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