Operating instructions
for Washing machine
W 3370 Edition 111
en - GB
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 09 491 720
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Contents
Caring for our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warning and Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating the washing machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Washing environmentally and economically . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Energy and water consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Choosing the correct Extra option (Short, Soak, Pre-wash) . . . . . . . . . . . . . . . 16
When drying with a tumble dryer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
How to wash correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Spinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Final spin speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Rinse and interim spin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
To omit the final spin (Rinse hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
To omit the spin between rinses and the final spin . . . . . . . . . . . . . . . . . . . . . 22
Delay start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Programme chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Extras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Short. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pre-wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Water plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Garment care label symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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Contents
Changing the programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cancelling a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Interrupting a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Making changes to a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adding or removing laundry after a programme has started . . . . . . . . . . . . . . . . 32
Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The correct detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Water softeners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Washing with several components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Fabric conditioners and liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Automatic dispensing of fabric conditioner or liquid starch to laundry at the end
of a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Adding fabric conditioner or starch separately . . . . . . . . . . . . . . . . . . . . . . . . 36
Colour run and dye removers / dyes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning the drum (Hygiene info) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
External casing and fascia panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning the detergent dispenser drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
The programme does not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
The wash programme stops and a fault indicator light comes on. . . . . . . . . . . . . 41
A maintenance light comes on but the wash programme continues as normal.. . 42
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
An unsatisfactory wash result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
The drum door does not open when you press the Door button. . . . . . . . . . . . . . 45
Opening the drum door in the event of a blocked drain outlet and/or power failure
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Blocked drain outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Future updates (PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Optional spare parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
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Contents
Installation and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installation surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Installing the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Re-fitting the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Levelling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Screwing out and adjusting the feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Building under a continuous worktop/in a kitchen run . . . . . . . . . . . . . . . . . . . 55
Washer and Dryer stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
The Miele water protection system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connection to the water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connection to the drainage system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Notes for test institutes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Programmable functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Water plus system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Gentle action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Suds cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Memory function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Soak duration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Optional accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
CareCollection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
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Warning and Safety instructions
This washing machine conforms to current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the washing
machine, please read these instructions carefully before using it
for the first time. They contain important information on its
installation, safety, use and maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future owner.
Correct application
This washing machine is not designed for commercial use. It is
~
intended for use in domestic households and in similar working and
residential environments.
The washing machine is not intended for outdoor use.
~
It must only be used as a domestic appliance to wash items
~
which are specified by the manufacturer as being washable on the
care label.
Any other usage is not supported by the manufacturer and could be
dangerous. Miele cannot be held liable for damage resulting from
incorrect or improper use or operation of the washing machine.
The washing machine can only be used by people with reduced
~
physical, sensory or mental capabilities, or lack of experience and
knowledge, if they are supervised whilst using it or have been shown
how to use it in a safe way and understand the hazards involved.
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Warning and Safety instructions
Safety with children
Children 8 years and older may use, clean or maintain the
~
washing machine without supervision only if they have been shown
how to do so in a safe way and understand the hazards involved.
Children under 8 years of age must be kept away from the
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machine unless they are constantly supervised.
The washing machine is not a toy! To prevent the risk of injury, do
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not allow children to play with it or near it, or to play with the
controls.
For machines with a 'porthole' door, remember that the porthole
~
glass will be hot when washing at high temperatures
Do not let children touch it.
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Warning and Safety instructions
Technical safety
Before setting up the washing machine, check it for any externally
~
visible damage.
Do not install or use a damaged washing machine.
Before connecting the washing machine, ensure that the
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connection data on the data plate (voltage and frequency) match
the mains electricity supply. If in any doubt, consult a qualified
electrician.
The electrical safety of this washing machine can only be
~
guaranteed when correctly earthed. It is most important that this
basic safety requirement is observed and regularly tested, and
where there is any doubt the household wiring system should be
inspected by a qualified electrician. The manufacturer cannot be
held liable for the consequences of an inadequate earthing system
(e.g. electric shock).
Do not connect the washing machine to the mains electricity
~
supply by an extension lead. Extension leads do not guarantee the
required safety of the machine (e.g. danger of overheating).
Faulty components must only be replaced by genuine Miele
~
original spare parts. Only when these parts are fitted can the safety
standards of the machine be guaranteed.
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Warning and Safety instructions
Unauthorised repairs could result in unforeseen dangers for the
~
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele approved service technician.
If the connection cable is faulty it must only be replaced by a
~
Miele approved service technician to protect the user from danger.
The machine must be isolated from the electricity supply in the
~
event of a fault and during installation, maintenance and repair work.
This washing machine must only be connected to the on-site
~
water supply using a new hose kit. Old hoses must not be re-used.
In areas which may be subject to infestation by cockroaches or
~
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the guarantee.
This machine must not be used in a non-stationary location (e.g.
~
on a ship).
Do not make any alterations to the washing machine, unless
~
authorised to do so by Miele.
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Warning and Safety instructions
Correct use
Do not install your washing machine in rooms where temperatures
~
below freezing may occur. Frozen hoses may burst or split. The
reliability of the electronic control unit may be impaired at
temperatures below freezing point.
Before using the washing machine for the first time, check that
~
the transit bars at the rear of the machine have been removed (see
section on "Installation and connection"). During spinning, a transit
bar which is still in place may result in damage to both the machine
and adjacent furniture or appliances.
Turn off the stopcock if the machine is to be left for any length of
~
time (e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
Flooding danger.
~
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins,
~
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
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Warning and Safety instructions
If the correct amount of detergent is dispensed, the machine
~
should not need to be descaled. If, however, you do wish to descale
the machine only use proprietary non-corrosive descaling agents
and strictly observe the instructions on the packaging. A special
descaling agent is available to order from the Miele Spare Parts
Textiles which have been pre-treated in solvent based cleaning
~
agents must be thoroughly rinsed in clean water before being
washed in the machine.
Do not use solvent based cleaning agents, e.g. those containing
~
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
Do not use solvent based cleaning agents, e.g. those containing
~
benzine, to clean the outside surfaces of this machine. They can
cause damage to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
~
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
Colour run and dye removers contain sulphur compounds which
~
can cause damage such as corrosion. Do not use these products in
this machine.
If detergent comes into contact with the eyes, rinse them
~
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label
for reference. Those with skin problems or sensitive skin should
avoid their skin coming into contact with detergent.
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Warning and Safety instructions
Accessories
Accessory parts may only be fitted when expressly approved by
~
Miele. If other parts are used, guarantee, performance and product
liability claims will be invalidated.
Miele cannot be held liable for damage caused by
non-compliance with these Warning and Safety instructions.
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Operating the washing machine
Control panel
aDisplay
See the following page for more
information.
fProgramme selector
For selecting the wash programme
and temperature for that programme.
The programme selector can be
turned clockwise or anti-clockwise.
bStart button
– For delaying the start of a
programme
gProgramme sequence indicator
lights
– Starts the wash programme
Show which section of the wash
programme has been reached.
cExtra option buttons
Extra options can be added to the
basic programme.
hMaintenance/check lights
iButton K
For switching the washing machine
Use the top button to select either
the Short, Pre-wash, or Soak option.
Use the lower button to select the
Water plus option.
on and off.
To save energy, the washing
machine will switch itself off
automatically 15 minutes after the
end of the programme/anti-crease
phase or after being switched on, if
no other selection is made.
Indicator light on = option selected
Indicator light off = option not
selected
dIndicator lights for spin speed,
Rinse hold or Without spin.
jDoor button
Opens the machine door.
eSpin button
For selecting the final spin speed,
Rinse hold or Without spin.
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Operating the washing machine
Display
Delay start
The display shows:
The delay start time selected will
appear in the display.
– the programme duration (Time left
display)
After the machine has started, the delay
start time counts down. If the delay start
time is more than 10 hours, it will count
down by the hour. If it is less than 9
hours and 59 minutes it will count down
minute by minute.
– delay start
– the programmable functions
Programme duration
After the start of a programme, the
estimated programme duration will
appear in the display in hours and
minutes.
Once the delay start time has finished,
the programme begins and the
estimated programme duration shows
in the display.
When delay start is being used, the
programme duration will appear after
the delay start time has elapsed.
Programmable functions
The programmable functions can be
used to tailor washing programmes to
suit your individual requirements. In
programming mode, the display will
show the function selected.
During the first 10 minutes the washing
machine measures how much water is
being absorbed by the laundry and
uses this to calculate the load. The
programme duration may be longer or
shorter depending on this absorbency
rate.
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Before using for the first time
Before using the machine for the first
time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of leaks
during use.
This washing machine has
undergone a complete functional test
at the factory and there will be some
residual water in the drum from this
process.
For safety reasons, spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function you must
run a wash programme without laundry
and without detergent.
Using detergent could result in an
excessive build-up of foam.
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus making
maximum use of the detergent.
^ Open the stopcock.
^ Press the K button.
^ Turn the programme selector to
Cottons 60°C.
^ Press the Start button.
^ At the end of the programme switch
the machine off.
The washing machine is now ready for
use.
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Washing environmentally and economically
Energy and water consumption
Detergent
– Water consumption and energy
usage are determined by the size of
the load.
– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.
– Adjust the dosage to the degree of
soiling of the laundry.
– Reduce the amount of detergent with
smaller loads (approx. 1/3 less than
the amount recommended can be
used when washing a half load).
– When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
Choosing the correct Extra option
(Short, Soak, Pre-wash)
Select:
– Use the Express 20 programme for
– A wash programme together with the
Short extra option for light soiling
where there are no obvious marks.
small loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g
20°C). Washing using lower
temperature settings will save
energy.
– A wash programme without any extra
options for normal to heavy soiling
with visible staining.
– A wash programme together with the
Soak extra option for very heavily
soiled laundry.
– To maintain the hygiene of the
washing machine, carry out a hot
wash (60°C or above) using powder
detergent at regular intervals. The
Hygiene Info maintenance light will
remind you to carry out a hot wash.
– The Pre-wash extra option for laundry
with large amounts of dirt (e.g. dust,
sand).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
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How to wash correctly
Brief instructions
,If you use a solvent-based
The headings numbered A, B, C, . . .
show the operating sequence and can
be used as brief instructions.
cleaning agent (e.g. one containing
benzene) to pre-treat a stain, make
sure that any plastic parts (e.g.
buttons) are protected, and that the
cleaning agent is rinsed off before
washing the garment in the machine.
ASort the laundry
,Do not use solvent-based
cleaning agents in or on this machine.
^ Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load. Always wash whites and
coloureds separately.
^ Empty all pockets.
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
– Curtains: Remove lead weights first
or place in a laundry bag.
components in the machine.
– Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
^ Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
– Knitted garments, trousers and
jeans, T-shirts and sweat shirts: Turn
inside out, if recommended by the
manufacturer.
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains ask your dry cleaner for advice.
– Close any zips, fasten hooks and
eyes etc before washing.
– Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label. (h symbol)
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How to wash correctly
BSwitch on the washing machine
DSelect Delay start (if required)
CLoad the drum
Make sure that the programme
selector is at the , Finish position.
^ Press the Door button to open the
drum door.
^ Press the Start button to set the delay
^ Unfold the laundry and load loosely
into the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
start time.
ESelect a programme
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
Make sure that items do not get
caught between the drum door and
the seal.
^ Turn the programme selector to the
required programme.
If delay start has not been selected, the
estimated programme duration will
appear in the display.
^ Shut the door with a gentle swing.
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How to wash correctly
FSelect any Extra option(s)
GSelect a spin speed
Each press of the top button selects the
Extra options in the following order:
Short, Pre-wash, Soak or no option.
Use the lower button to select the Water
plus Extra option.
^ Press the "Spin" button repeatedly
until the indicator light for the spin
speed you want comes on.
^ Select the Extra option you require.
Not all Extra options are suitable for use
with every programme.
You can only select Extra options
which are compatible with the
programme being used.
19
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How to wash correctly
HAdd detergent
It is important to dispense the correct
amount, because . . .
. . . too little detergent results in:
– Laundry not getting properly clean
and and in time becoming grey and
hard to the touch.
– Greasy particles clinging to the
laundry.
– Limescale deposits on the heater
elements.
^ Pull out the detergent drawer and
place detergent in the compartments
as follows:
. . . too much results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
i
Detergent for the pre-wash (divide
the total recommended amount as
follows: add 1/3 to compartment i
and 2/3 to compartment j).
– Higher water consumption (an
additional rinse cycle will
automatically switch in).
j
– A burden to the environment.
Detergent for the main wash,
including Soak if selected
§
Fabric conditioners or liquid starch
^ Close the detergent drawer.
See "Detergent" for further information.
20
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How to wash correctly
IStart the programme
^ Press the flashing Start button.
If a delay start time has been selected,
then this will count down in the display.
At the end of the delay start time or im-
mediately after the programme has
started (if a delay start time has not
been selected) the estimated
programme duration will appear in the
display. During the first 10 minutes the
machine measures how much water is
being absorbed by the laundry. The
programme duration may be longer or
shorter depending on this absorbency
rate.
^ Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
^ Switch the washing machine off with
the K button and turn the
programme selector to Finish.
JUnload the drum
When the programme has finished, the
Anti-crease/Finish indicator light will
come on.
^ Close the drum door. Otherwise there
is the danger of objects being placed
inadvertently in the drum. If these
remained unnoticed and were
washed in the next load, they could
damage the laundry.
The washing machine will switch off
automatically 15 minutes after the
end of the anti-crease phase. You will
need to press the K button to switch
it back on again.
^ Press the Door button to open the
drum door.
^ Remove the laundry.
Check that all items have been
removed from the drum. Items left in
the drum could discolour other items
in the next wash or become
discoloured themselves.
21
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Spinning
Final spin speed
To omit the final spin (Rinse hold)
^ Press the "Spin" button repeatedly
until the Rinse hold indicator light
comes on. The laundry will not be
spun and will remain suspended in
the final rinse water. This reduces
creasing if the laundry is not going to
be removed from the drum immedi-
ately after the end of the programme.
Programme
Cottons
rpm
1400
1200
900
Minimum iron
Automatic plus
Dark garments / Denim
Express 20
1200
1400
600
Shirts
– To start the final spin:
Woollens /
Delicates
1200
600
Use the "Spin" button to select the
spin speed you want. The final spin
will then begin.
Drain/Spin
1400
1200
Separate rinse/Starch
– To end the programme:
You can reduce the final spin speed.
However, you cannot select a final spin
speed higher than that shown in the
chart above.
Press the Door button. The water will
drain away. Press the Door button
again to open the door.
Rinse and interim spin
To omit the spin between rinses and
the final spin
There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed. If a spin speed of
less than 700 rpm is selected for a
Cottons programme, an additional rinse
is introduced.
^ Press the "Spin" button repeatedly
until the Without spin indicator light
comes on. The laundry is not spun
after the final rinse. The water will
drain away and the machine will go
straight into the anti-crease stage.
With some programmes an additional
rinse is introduced if this setting is
selected.
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Delay start
With Delay start you can choose when
you want the programme to start. The
start of a programme can be delayed
from 30 minutes up to a maximum of 24
hours, allowing you to make use of
night-time economy electricity rates, for
example.
To alter Delay start
It is not possible to alter the Delay start
time after the programme has been
selected.
To cancel Delay start
Press the Start button again when 24 ^
To select Delay start
is showing in the display.
Make sure that the programme
To cancel Delay start after you have
selector is at the , Finish position.
pressed the Start button:
You will have to cancel the programme.
See "Changing the programme
sequence".
The , Delay start indicator will flash in
the display.
You can now use the Start button to
enter the start time you want.
^ Press the Start button. Each press on
the button increases the start time:
– in 30 minute steps up to 10 hours,
– in 1 hour steps from 10 hours
upwards.
If you keep the Start button pressed in,
the time will continue to count up to 24
hours.
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Programme chart
Cottons 9876*
30°C to 90°C
Max. load 7.0 kg
Use for
Cotton, linen or cotton mix fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.
Note
The 60°/40°C programmes differ from the r/s programmes
as follows:
– Shorter programme duration
– Longer temperature holding times
– Higher energy consumption
Where particularly high levels of hygiene are required please
select a temperature of 60°C or higher.
Cottons
Use for
Note
r/s
Max. load 7.0 kg
Normally soiled cotton garments
– These settings are the most efficient in terms of energy and
water consumption for washing cottons.
– With r the actual wash temperature reached will be lower
than 60°C although the wash performance is the same as with
the standard Cottons 60°C programme.
Note for test institutes:
The test programme conforms to EN 60456 and the energy label with
Directive 1061/2010.
Minimum iron
20°C to 60°C
Max. load 3.5 kg
43218E76*
Use for
Synthetic, mixed fibre and easy care cotton. If fabrics have a high
proportion of man-made fibres it is advisable to programme the
machine for "Gentle action".
Note
Reduce the spin speed for fabrics which crease easily.
Automatic plus 72*
40°C
Max. load 5.0 kg
Use for
Mixed loads of garments suitable for the Cottons and Minimum
iron programmes. Sort according to colour.
Note
The wash parameters (e.g. water level, wash rhythm and spin
speed) are adjusted automatically in this programme to ensure the
best possible care and wash result for each item.
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Programme chart
Dark garments / Denim
40°C
Max. load 3.0 kg
Use for
Notes
Black and dark garments made from cotton, mixed fibre or denim.
– Wash inside out.
– Denim often contains excess dye and may run during the first
few washes. Wash light and dark coloured items separately.
Express 20 7*
40°C
Max. load 3.0 kg
Use for
Cotton and minimum iron garments that have hardly been worn or
are only very lightly soiled.
Note
The Short extra option will be activated automatically.
Shirts
Notes
40°C
Max. load 2.0 kg
– Pre-treat collars and cuffs if necessary.
– Wash silk garments in the Silks programme.
Woollens /c*
cold to 30°C
Max. load 2.0 kg
Use for
Machine-washable or hand-washable wool or wool blend fabrics.
If the care label does not specify a temperature, wash using the
cold setting.
Note
Reduce the spin speed for items which crease easily.
Delicates 21ac*
cold to 40°C
Max. load 2.0 kg
Use for
Delicate garments made from synthetic fibre, mixed fibre, rayon
and easy care cotton.
Curtains, including net curtains, specified as machine-washable
by the manufacturer.
Note
– Dust in curtains usually makes using a programme with
pre-wash advisable.
– Deselect the spin for items which crease easily.
* Please note that the "buckets" represent garment care label symbols. See
"Garment care label symbols".
25
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Programme chart
Drain/Spin
Notes
– Drain only: Select Without spin.
– Make sure you select the appropriate spin speed.
Separate rinse/Starch
Max. load 7.0 kg
Use for
– Rinsing hand-washed items.
– Starching table cloths, serviettes and workwear
Notes
– Reduce the spin speed for fabrics which crease easily.
– Items for starching should be freshly laundered but not treated
with fabric conditioner.
– You can achieve a particularly good rinse result with two rinses
by activating the Water plus extra option. For this, option P3 or
P4 of the Water plus system programmable function must be
activated (see "Programmable functions" at the end of this
booklet).
26
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Extras
You can use the extra option buttons to The following extra options can be
augment the basic wash programmes.
selected in addition to the
programme:
Short
Only one of the following can be
selected at a time: Short, Pre-wash or
Soak.
For light to normal soiling with no visible
staining.
This shortens the programme running
time.
Pre-wash
For laundry with large amounts of dirt
e.g. dust, sand.
Cottons
X
X
X
X
X
X
X
X
Soak
Minimum iron
Automatic plus
For heavily soiled and stained items
with protein stains (e.g. blood, fats and
oils, cocoa).
Dark garments /
Denim
X
X
X
– A length of time of between 30
minutes and 2 hours can be
programmed in 30 minute
Express 20
Shirts
X1)
X
X
increments for the soak process.
X
X
X
X
– The default setting is 2 hours.
Woollens !
Delicates
Drain/Spin
To programme in a different soak
period see "Programmable functions –
Soak".
X
Separate rinse/
Starch
X
Water plus
X1) This extra option is activated
automatically as part of the
programme.
The water level in the main wash and
the rinses will be increased.
You can select other settings for Water
plus. These are described in
"Programmable functions".
27
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Programme sequence
Main wash
Rinses
Spinning
Water
level
Wash
Water Rinses Interim
Final
spin
rhythm
level
(
e
e
d
spin
L
Cottons
d
(
(
(
a
c
2-41)2)
2-33)
2-33)
3
L
L
L
L
Minimum iron
Automatic plus
L
abc
b
L
Dark garments /
Denim
–
Express 20
Shirts
d
e
e
e
–
b
c
f
d
–
d
e
e
e
–
1-33)
L
–
L
L
L
L
L
L
2
2
3
–
1
Woollens /
Delicates
L
–
Drain/Spin
–
Separate rinse/Starch
–
–
e
–
Please see next page for description of the symbols
28
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Programme sequence
d = Low water level
( = Medium water level
e = High water level
Special features in the programme
sequences:
Anti-crease:
At the end of the programme, the drum
continues to turn at intervals for up to
30 minutes to help prevent creasing.
Exception: There is no anti-crease
phase in the Woollens programme.
The door can be opened and laundry
removed at any time during the
anti-crease phase.
a
b
c
d
e
f
= Intensive rhythm
= Normal rhythm
= Gentle rhythm
= Sensitive rhythm
= Ultra sensitive rhythm
= Handwash rhythm
1)
A second rinse is carried out when a
This machine has fully electronic
controls with automatic load
temperature of 60°C to 90°C has
been selected. A third rinse is
carried out when a temperature
below 60°C is selected.
recognition. It takes in the right amount
of water required for the programme
depending on the amount of laundry
and its absorbency rate. This means
that programme cycles and durations
can vary.
2)
An third or fourth rinse is carried out
if:
– there is too much foam in the drum
The programme sequences outlined in
the chart are based on the basic
programme with a full load. Extra
options which can be selected have not
been taken into account.
– a spin speed lower than 700 rpm has
been selected
– Without spin has been selected
3)
A third rinse is carried out if:
The display shows the stage the
programme has reached.
Without spin has been selected
29
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Garment care label symbols
Washing
Ironing
The figure quoted in the bucket is the
maximum temperature the garment
can be washed at. The number of
bars under the symbol indicates the
level of agitation permitted.
The number of dots indicates the
ironing temperature
I
H
G
Hot iron (max sole plate temp.
approx. 200°C)
Medium hot iron (max sole
plate temp. approx. 150°C)
9
4
c
/
No bar under the symbol: =
normal agitation
Cool iron (max sole plate
temp. approx. 110°C). Do not
steam iron garments carrying
this symbol.
One bar under the symbol: =
reduced agitation
Two bars under the symbol: =
much reduced agitation
J
Do not iron
Hand wash (if no temperature
is specified use the lowest
temperature or cold)
Professional cleaning
f
p
Dry clean only. The letters
indicate the type of cleaning
agent required.
h
Do not wash
w
Professional Wet Clean only
Do not dry clean
Drying
D
The number of dots indicates the
drying temperature
Bleaching
q
r
s
Normal temperature
Low temperature
Do not tumble dry
x
{
Any oxidising bleaching
agent can be used
Only use an oxygen based
bleach or a non-chlorine
bleach
z
Do not bleach
30
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Changing the programme sequence
Cancelling a programme
Making changes to a
programme
You can cancel a programme at any
time after it has started.
After the start of a programme it is no
longer possible to select a different
programme.
^ Turn the programme selector to ,
Finish.
The programme has been cancelled
when the Anti-crease/Finish indicator
light comes on.
Temperature
It is possible to select a different
temperature up to 6 minutes after the
programme has started.
If you want to select a different
programme:
Spin speed
^ Switch the washing machine off and
then back on again with the K
button.
It is possible to change the spin speed
at any time.
^ Check that there is still detergent in
the detergent drawer. Add detergent,
if necessary.
Extra options
It is possible to select or deselect the
Water plus Extra option up to 6 minutes
after the programme has started.
^ Select and start a new programme.
If you want to remove the laundry:
^ Turn the programme selector to
Drain/Spin. Make sure the spin speed
is appropriate for the laundry.
^ Press the Start button.
The suds will be pumped away.
^ Press the Door button.
Interrupting a programme
^ Switch the machine off with the K
button.
To continue with the same programme:
^ Switch the machine on with the K
button.
31
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Changing the programme sequence
Adding or removing laundry
after a programme has started
^ Press the Door button in until the
drum door springs open.
^ Add or remove items.
^ Close the door.
The programme will continue
automatically.
Please note:
Once a programme has started the
machine cannot recognise any
adjustment to the load.
For this reason, if laundry is added or
removed after the start of a programme,
the machine will always complete the
programme cycle assuming a full load
which can lead to an increase in the
programme duration shown in the
display.
The door cannot be opened, if:
– the suds temperature is above 55°C.
– the water is above a certain level.
– the programme has reached the
Final spin stage.
32
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Detergent
The correct detergent
All modern detergents produced for automatic washing machines are suitable.
Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets
are suitable for full loads, but note that it may be impractical to reduce tablets for
smaller loads. Some tablets do not dissolve as rapidly as others, and may not be
suitable for programmes with short durations.
Do not use biological detergents on silk as the enzymes may damage the silk!
Instructions for use and recommended dosage amounts are given on the
detergent packaging.
See "Optional accessories" at the end of this booklet for details of Miele
branded care products including detergents and fabric conditioner.
33
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Detergent
Universal Detergent Detergent Specialist Proofing
Fabric
detergent
for
for
detergent* agent** conditioner
coloureds delicates
Cottons
X
X
X
X
X
X
X
X
–
–
–
X
–
–
–
–
–
–
–
–
X
X
X
X
Minimum iron
Automatic plus
Dark garments /
Denim1)
Express 201)
Shirts
X
X
–
X
X
–
–
–
–
X
–
–
–
–
X
–
–
X
–
–
–
–
–
–
X
X
X
X
–
Woollens /
Delicates
Drain/Spin
X
–
X
–
Separate rinse/
Starch
–
–
X
1)
Liquid detergent
For programmes with a pre-wash you will need to purchase a special container
from the Miele Spare Parts Department which sits in the main wash
compartment j. Add liquid detergent to this container for the main wash and
to compartment i for the pre-wash
2)
Use powder detergent
* Specialist detergent
Detergent designed specifically for the wash programme or type of fabric.
** Only use proofing agents containing fluorochemical compounds which are
stated by the manufacturer as being "suitable for use on membrane textiles".
Do not use proofing agents which contain paraffin. Add proofing agents to
compartment §.
34
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Detergent
The right amount to dispense will
depend on the following:
Refill packs of detergent
When purchasing detergent buy refill
packs wherever possible. This helps
reduce the amount of waste packaging.
– The quantity of laundry.
– The soiling level of the laundry.
Lightly soiled
Water softeners
No visible dirt or stains. Possibly
slight body odour.
A water softener can be used to cut
down on the use of detergents in hard
water areas. Dispense according to the
amount specified on the packaging.
First add detergent and then the water
softener.
Normally soiled
Visibly dirty and/or just a few slight
stains.
Heavily soiled
Visible dirt and stains and/or dried on
soiling.
Miele branded water softening tablets
are available from the Miele Spare Parts
Department or via the internet at
– The water hardness level.
Check with your local water supplier
if you do not know the hardness level
in your area.
Use a quantity of detergent as for soft
water.
Water hardness levels
Washing with several
components
Hardness
scale
Hardness level
mmol/l
German
°d
If you wash using several components
(e.g. special application detergents),
we recommend always dispensing the
agents into compartment j in the
following order:
I (soft)
II (medium)
III (hard)
0 - 1.5
1.5 - 2.5
Above 2.5
0 - 8.4
8.4 - 14
Above 14
1. Detergent
2. Water softener
3. Stain remover
This way the agents are distributed
more evenly.
35
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Detergent
Fabric conditioners and liquid
starch
If starching frequently, the dispenser
compartment and especially the
siphon tube and fabric conditioner
channel will need regular cleaning to
remove any residual starch. See
"Cleaning the detergent dispenser
drawer". Do not add powder starch
formulations or viscous liquid starch
to the § compartment as it will clog
up. See below.
Fabric conditioners make garments soft
to handle and help prevent static cling
when tumble drying.
Starch stiffens and gives body to items
of laundry, e.g. shirts, tablecloths and
bed linen.
Automatic dispensing of fabric
conditioner or liquid starch to
laundry at the end of a programme
Adding fabric conditioner or starch
separately
^ Dispense in accordance with
manufacturer's instructions on the
packaging.
^ Add powder or viscous starch to
compartment i.
^ Add the fabric conditioner or liquid
starch to compartment §.
^ Turn the programme selector to
Separate rinse/Starch
^ Select a spin speed.
^ Add the fabric conditioner or liquid
starch to compartment §. Do not
exceed the maximum level mark.
^ Press the Start button.
Colour run and dye removers /
dyes
It will be automatically dispensed in the
last rinse. At the end of the programme
a small amount of water remains in the
fabric conditioner compartment §.
^ Do not use colour run or dye
removers in this washing machine.
^ Dyes suitable for use in domestic
washing machines can be used.
However, please note that the salt
used in the dyeing process can
cause corrosion to stainless steel
components in the machine if you
dye frequently. Always observe the
manufacturer's instructions carefully.
36
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Cleaning and care
A range of Miele branded cleaning
agents and conditioning products is
available to order from the Miele Spare
parts department or online at
,Do not use solvents, abrasive
cleaners, glass cleaners or
multi-purpose cleaning agents.
These could damage plastic
surfaces and other parts.
Cleaning the drum (Hygiene
info)
Cleaning the detergent
dispenser drawer
Washing at low temperatures and/or
using liquid detergent can cause
bacteria and unpleasant odours to
build up in the machine. In order to
clean the drum and also to prevent
unpleasant odours building up, run a
wash programme of at least 60°C with
powder detergent once a month or
when the Hygiene info maintenance
light comes on.
The pre-wash and main wash
compartments of the detergent
dispensing drawer are self-cleaning.
For hygiene reasons, clean the entire
drawer at regular intervals.
External casing and fascia
panel
,Disconnect the machine from the
mains electricity supply and
withdraw the plug from the socket
before cleaning the machine.
^ Pull out the detergent dispenser
drawer until a resistance is felt. Press
down the release catch and at the
same time pull the drawer right out of
the machine.
,The machine must not be hosed
down.
^ Clean the casing using a Miele
E-cloth or with a mild non-abrasive
cleaning agent or soap and water
using a well wrung-out cloth. Wipe
dry with a soft cloth.
^ Clean the drawer with hot water.
^ The drum can be cleaned with a
proprietary stainless steel cleaning
agent, following the manufacturer's
instructions on the packaging.
37
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Cleaning and care
Cleaning the detergent dispenser
drawer housing
^ Clean the siphon.
1. Remove the siphon from
compartment § and rinse under hot
running water. Clean the siphon tube
in the same way.
^ Use a bottle brush to remove
detergent residues and limescale
from the jets inside the detergent
dispenser drawer housing.
2. Replace the siphon.
If starching frequently, thoroughly
clean the siphon and siphon tube
regularly. A build-up of liquid starch
will cause them to get clogged.
38
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Cleaning and care
Cleaning the water inlet filters
To clean the filter in the water inlet
valve:
The washing machine has two filters to
protect the inlet valves.
^ Using pliers, carefully loosen the
ribbed plastic nut on the inlet valve
and unscrew.
These filters should be checked every
six months or so, or more often if there
are frequent interruptions to the water
supply.
To clean the filter in the union in the
open end of the inlet hose:
^ First turn off the stopcock.
^ Unscrew the inlet hose from the
stopcock.
^ Use pointed nose pliers to withdraw
the plastic filter by the bar (see
illustration). Clean, put back and
secure.
The two filters must be put back in
place after cleaning.
^ Remove rubber seal 1 from the
recess.
^ Using pointed pliers, take hold of
plastic filter bar 2, remove the filter
and clean it.
^ Put the filter and seal back in the
reverse order and reconnect the
hose.
^ Turn on the stopcock and check the
connection is watertight. If it leaks,
tighten the connection.
39
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Problem solving guide
With the help of the following notes, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be put right
without contacting the Service Department.
,Repair work to electrical appliances should only be carried out by a
suitably qualified person in strict accordance with current local and national
safety regulations. Repairs and other work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised work.
The programme does not start
Problem
Possible cause
Remedy
Check whether
The Anti-crease/Finish
There is no power to
indicator light is not on, the machine.
or the indicator light for
the Start button is not
flashing.
– the mains plug is
plugged in and switched
on.
– the fuse or circuit breaker
has tripped.
– the drum door is closed
properly.
The washing machine Switch the machine back on
has turned itself off
automatically to save
energy.
again with the K button.
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Problem solving guide
The wash programme stops and a fault indicator light comes
on.
Problem
Possible cause
Remedy A
The Check drain light The water outlet is
Clean the drain filter and the
drain pump as described in
"Problem solving guide –
flashes and "– – –"
appears in the
display.
blocked.
Opening the drum door in the
event of a blocked water
outlet and/or a power failure".
The drain hose has
been fixed too high.
The maximum delivery head
is 1 m.
The Check inlet light The water inlet is
Open the stopcock.
flashes and "– – –"
appears in the
display.
blocked.
The filter in the water
inlet hose is dirty
Clean the filter.
The Check inlet and
The water protection
Call Miele Service.
Check drain lights are system has reacted.
flashing and "– – –"
appears in the
display.
The Soak/Pre-wash or There is a fault.
Rinses indicator light
is flashing and
Start the programme again. If
the fault indicator occurs
again, contact Miele Service.
"– – –" appears in the
display.
ATo switch off the fault indicator: Switch the washing machine off with the K
button and turn the programme selector to Finish.
41
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Problem solving guide
A maintenance light comes on but the wash programme
continues as normal.
Problem
Possible cause
Remedy A
The Hygiene Info
maintenance light
comes on.
A programme using a In order to prevent bacteria and
temperature above
60°C has not been
run for a long time.
unpleasant odours building up in
the machine, run a Cottons 90°C
programme using powder
detergent.
The Excess detergent Excessive foam has Use less detergent next time
maintenance light
comes on.
built up during
washing.
and follow the manufacturer's
instructions on dosage given on
the packaging.
The Main wash or
The washing machine Start the programme again. If
the fault indicator occurs again,
fault during the wash contact Miele Service.
Rinse indicator light has encountered a
is flashing in the
programme sequence programme.
display.
The Anti-crease /
The position of the programme selector was altered
Finish indicator light after the start of the programme. Turn the programme
flashes in the
programme sequence
display.
selector back to the programme previously chosen.
ATo switch off the fault indicator: Switch the washing machine off with the K
button and turn the programme selector to Finish.
The maintenance lights come on at the end of the programme and when the
washing machine is switched on.
42
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Problem solving guide
General problems
Problem
Possible cause
Remedy
The machine shakes
during the spin cycle.
The machine feet are Level the machine (see
not level. "Installation and
connection").
The laundry has not
The machine detected Include both large and
been spun properly and an imbalance during
small items in the load as
this will give better
is still wet.
the final spin and
reduced the spin
speed automatically.
distribution during spinning.
The laundry has not
The spin speed
Select a higher spin speed
been spun satisfactorily. selected was too low. next time.
The pump makes
strange noises.
This is not a fault. These noises occur at the end of a
pump sequence as a normal part of the operation.
Large amounts of
The water pressure is – Clean the filter in the
detergent residue remain too low.
in the detergent
water inlet.
– Select Water plus.
dispenser drawer.
Powder detergent
– Clean the detergent
drawer.
used with water
softeners can become
sticky.
– Add washing powder and
then add the water
softener.
Fabric conditioner is not The siphon tube is not Clean the siphon (see
completely dispensed or correctly positioned or "Cleaning and care -
too much water remains is clogged up.
Cleaning the detergent
dispenser drawer").
in the § compartment.
When laundry is dry it
feels hard to the touch.
Too vigorous wash
action.
Programme in gentle action
and more water.
Not enough detergent Increase detergent dose to
used. prevent limescale build up
in laundry.
No fabric conditioner. Use fabric conditioner in
last rinse.
43
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Problem solving guide
An unsatisfactory wash result
Problem
Possible cause
Remedy
Liquid detergent
does not give the
required result.
Liquid detergents usually – Use a general purpose
contain no bleaching
agents. They do not
remove fruit, coffee and
tea stains.
detergent containing a
bleaching agent.
– Add stain removers into
compartment j of the
detergent dispenser drawer
and liquid detergent into a
dispenser ball.
– Never put stain removers
and liquid detergent together
in the dispenser drawer.
Grey, greasy
Insufficient amounts of
detergent were used to
break down the particles
of grease in heavily
soiled laundry.
– Use more detergent.
particles cling to
washed laundry.
– Before washing the next load
run a Cottons programme at
60°C or above with powder
detergent but without a load.
White residues
which look like
powder detergent
are seen on dark
textiles after
The detergent contained – Try and brush off the
compounds (zeolites) to
aid water softening
residues with a soft brush
once the laundry is dry.
which are not soluble in
water. They have ended
up on the laundry.
– Wash dark textiles using a
detergent which contains no
zeolites. Liquid detergents
usually contain no zeolites.
washing.
– Use the Dark garments /
Denim programme for dark
coloured laundry.
44
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Problem solving guide
The drum door does not open when you press the Door button
Possible cause
Remedy
The washing machine is
not connected to the
electricity supply and/or is
not switched on.
Insert the plug in the socket and switch on and / or
switch the machine on with the K button.
Power cut.
Open the drum door as described in "Opening the
drum door in the event of a blocked drain outlet
and/or power failure".
The door was not
correctly engaged.
Press hard against the lock side of the drum door
and then press the Door button.
There is still water in the
drum and the machine is
unable to drain.
Clean the drain filter and the drain pump.
For safety reasons the drum door cannot be opened if the suds temperature is
higher than 55°C.
45
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Problem solving guide
Opening the drum door in the
event of a blocked drain outlet
and/or power failure
,Caution: if laundry has been
washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!
^ Switch the washing machine off.
There is a lever behind the detergent
drawer fascia panel.
Procedure for draining the machine
Be careful not to release too much
water at once. If the flow of water is
too strong, some water can seep
into the washing machine base and
activate the water protection system
float switch. This will prevent the
washing machine from functioning.
^ Remove the lever.
^ Place a suitable container under the
access flap.
When draining water from the
machine, do not unscrew the drain
filter completely or take it right out.
^ Use it to open the access flap.
^ Slowly and carefully unscrew the
drain filter to let the water out.
Blocked drain outlet
If you need to interrupt the flow of
water:
If the drain outlet is blocked, up to
25 litres of water will be retained in the
machine.
^ Tighten the drain filter back up again.
46
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Problem solving guide
Once the flow of water ceases:
,Make sure the drain filter is
securely tightened. Otherwise there
is a risk of water leakage during use.
To avoid loss of detergent, pour
approx. 2 litres of water into the
detergent dispenser drawer after
cleaning the drain filter. Excess water
will be pumped out automatically
before the next wash programme.
Opening the drum door
,Always make sure that the drum
is stationary before reaching into the
machine to remove laundry.
^ Remove the drain filter completely.
^ Clean it thoroughly.
Reaching into a moving drum is
extremely dangerous.
^ Remove any foreign objects (e.g.
buttons, coins, etc.) and fluff from the
filter housing. Turn the impeller by
hand to check that it rotates freely.
Any foreign object causing an
^ Pull the emergency release
downwards (see illustration). The
drum door will open.
obstruction should be removed.
^ Put the drain filter back in place and
secure.
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After sales service
In the event of any faults which you
cannot remedy yourself, please
contact:
Future updates (PC)
The indicator light marked PC is the
interface used by Miele service
technicians during servicing work for
testing purposes and for updating the
machine's programme data.
– your Miele Dealer or
– Miele (see back cover for contact
details).
When contacting your Dealer or Miele,
please quote the model and serial
number of your machine, both of which
are shown on the data plate visible
above the porthole glass when the door
is open.
Guarantee
For information on the appliance
guarantee specific to your country
please contact Miele. See back cover
for contact details.
In the U.K. your appliance is
guaranteed for 2 years from the date of
purchase. However, you must activate
your cover by calling 0845 365 6640 or
Optional spare parts and accessories
Optional spare parts and accessories
for this washing machine are available
from your Miele Dealer, the Miele Spare
Parts Department or via the internet at
Please note that telephone calls may
be monitored and recorded for
training purposes.
N.B. A call-out charge will be applied
for service visits where the problem
could have been resolved as
described in these instructions.
48
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Installation and connection
Front view
aInlet hose (tested to withstand
pressure of at least 7,000 kPa)
hDetergent dispenser drawer
iDrum door
bElectricity supply cable
jAccess to drain filter, drain pump
and emergency release
c - f Flexible drain hose (with
detachable swivel elbow)
kHandle recesses for moving the
machine
gControl panel
lFour height adjustable feet
49
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Installation and connection
Rear view
aProtruding lid for holding when
moving the machine
eTransit bar covers
fRestraining clip for inlet hose and
drain hose
bElectricity supply cable
cInlet hose (tested to withstand
pressure of at least 7,000 kPa)
gRestraining clips for transit bars
when removed
dDrain hose
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Installation and connection
Installation surface
Installing the washing machine
A concrete floor is the most suitable
installation surface for a washing
machine, being far less prone to
vibration during the spin cycle than
wooden floorboards or a carpeted
surface.
To manoeuvre the machine out of its
packing case to its installation site hold
it by the edge of the lid where it
protrudes to the rear of the washing
machine as well as by the handle
recesses at the front.
Please note the following points:
,Ensure that the machine feet and
the floor are dry to prevent the
machine from slipping during the
spin cycle.
^ The machine must be level and
securely positioned.
^ To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.
Removing the transit bars
If installing on a wooden joist floor:
^ We recommend a plywood base
(at least 59x52x3 cm). The base
should span several joists and be
bolted to the joists and not only to the
floorboards. Check for the presence
of pipes and cables.
If possible, install the machine in a
corner, as this is usually the most stable
part of the floor.
,If the machine is installed on a
raised plinth, it has to be secured
against slippage during spinning
using retaining clips (available from
the Miele Spare Parts Dept).
Otherwise there is a danger of the
machine moving and falling off the
plinth.
^ To remove the left and right covers
1. Use a screwdriver to prise out the
cover as illustrated.
2. Pull the cover forwards to remove.
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Installation and connection
^ Using the spanner supplied turn the
^ Turn the right-hand transit bar 90°,
left-hand transit bar 90°, then
then
^ withdraw the transit bar.
^ withdraw the transit bar.
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Installation and connection
,To avoid the risk of injury the
holes for the transit bars must be
covered after the transit bars have
been removed.
^ Secure the transit bars to the back of
the washing machine. Make sure that
holes b are fitted over retainers a.
,The washing machine must not
be moved without the transit bars in
place.
^ Fit the covers on to the two holes.
Then plug the holes as shown with
the caps.
Store them as shown or keep them
in a safe place for future use. They
must be re-fitted if the machine is to
be moved again (e.g.when moving
house).
Re-fitting the transit bars
Re-fitting is carried out by reversing the
procedure.
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Installation and connection
Levelling the machine
The machine must stand perfectly level
on all four feet to ensure safe and
proper operation.
Incorrect installation may increase
electricity and water consumption and
may cause the machine to move about.
Screwing out and adjusting the feet
The four adjustable screw feet are used
to level the machine. All four feet are
screwed in when the machine is
delivered.
^ Use a spirit level to check the
machine is standing level.
^ Hold foot 1 securely with a pipe
wrench. Turn counternut 2 again
using the spanner supplied until it
sits firmly up against the housing.
,All four counternuts must be
firmly up against the housing. Please
also check this for the feet which did
not need adjustment. Otherwise
there is the danger of the machine
moving about.
^ Using the spanner supplied turn
counternut 2 in a clockwise direction.
Then turn counternut 2 together with
foot 1 to unscrew.
54
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Installation and connection
Washer and Dryer stack
The fitting of building-under kits*
and stacking kits* must only be
undertaken by qualified and
competent persons, in accordance
with the instructions supplied with
the kit.
A Miele tumble dryer can be stacked
with the washing machine. A "WTV"
stacking kit* is necessary.
Please note:
Building under a continuous
worktop/in a kitchen run
If you wish to push your machine under
a worktop and there is space to do this
without removing the lid, the
conversion kit is not necessary.
Otherwise the conversion kit is
essential.
– A special building-under conversion
kit* is required.
To ensure electrical safety, the
washing machine lid must be
replaced by the cover plate supplied
with the conversion kit.
– For installation under a work surface
900/910 mm from the floor, a raising
kit* is required.
a Safety distance to wall:
at least 2 cm
– Connections for electricity, water and
drainage should be installed in such
a way that they remain accessible
when the machine is in place.
b Height:
Stacking kit with pull-out shelf:
approx. 169 cm
Stacking kit without pull-out shelf:
approx. 170 cm
Fitting instructions are supplied with the
conversion kit.
All parts marked* are available from
your Dealer, the Miele Spare Parts
Department or via the internet at
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Installation and connection
The Miele water protection
system
– Overflow protection
This prevents the washing machine
taking in too much water. If the water
level exceeds a certain level, the
drain pump switches in and pumps
the excess water away.
The Miele water protection system
protects the washing machine from
water damage.
The system consists of three main
components:
3) Drain hose
1) the inlet hose
The drain hose is protected by a
ventilation system which prevents the
washing machine from being
emptied completely.
2) the electronic unit and the washing
machine housing
3) the drain hose
1) Inlet hose
The inlet hose is tested to withstand
pressure of more than 7,000 kPa.
2) Electronic unit and washing
machine housing
– Sump
Any leaking water is collected in a
sump in the base of the machine. A
float switches off the safety valves,
preventing any more water flowing
into the machine and water in the
suds container is pumped away.
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Installation and connection
Connection to the water
supply
In order to protect the water inlet
valve, the two dirt filters - one in the
open end of the inlet hose, one at
the inlet point in the machine - must
not be removed.
The machine should be connected to a
mains water supply in accordance with
local and national safety regulations.
The German authorities do not require it
to have a non-return valve as the
Extension hose
washing machine has been designed
to comply with DIN regulations.
– Longer hoses 2.5 or 4.0 m in length
are available from your Miele dealer
or the Miele Spare Parts Department
as optional extras.
The machine is designed to operate
with a flow pressure of between
100 kPa and 1,000 kPa. If it is higher
than 1,000 kPa it is essential to fit a
pressure reducing valve.
Connection to the mains water supply
should incorporate a mains stopcock
with 3/4" thread. The stopcock should
be fitted by a qualified plumber.
,The connection point is subject
to mains water pressure. Turn on the
stopcock slowly and check for leaks.
Correct the position of the washer
and union if appropriate.
The washing machine is not suitable
for connection to a hot water supply.
Maintenance and care
Only use a genuine Miele hose should
you ever need a replacement or
extension. These are tested to
withstand pressure of at least
7,000 kPa.
57
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Installation and connection
Connection to the drainage
system
Please note:
The machine drains via a drain pump
with a delivery head of 1 metre*. The
drain hose must not be kinked as this
restricts drainage. The swivel elbow at
the end of the hose can be turned in
either direction, or can be detached if
required, with a sharp twist and pull.
If required, the drain hose can be
extended to a length of 5 m. The
necessary parts can purchased from
the Miele Spare Parts Department or
your Miele dealer.
aAdapter
* For a delivery head of more than 1 m
(up to a max. of 1.8 m) a replacement
drain pump will need to be fitted.
Please contact the Miele Spare Parts
Department or your Miele Dealer.
bNut
cHose clip
dEnd of the hose
^ Fit adapter a to the sink drain outlet
using nut b.
Drain hose connection:
1. Direct into a sink or basin:
Please note the following:
^ Attach the end of the hose d to
adapter a.
^ Use a screwdriver to tighten hose
– Hook the hose over the edge and
secure.
clip c up close to the nut.
– Make sure that the water can drain
away freely without hindrance.
Otherwise there is a risk of water
overflowing or of some of the drained
water being sucked back into the
machine.
2. Connected securely to a plastic
drain pipe with a rubber nipple.
There is no need to use a non-return
valve.
3. Connected securely to a standpipe.
4. Connected securely to a floor gully.
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Installation and connection
Electrical connection U.K.
Non-rewireable plugs BS 1363
All electrical work should be carried out The fuse cover must be refitted when
by a suitably qualified and competent
person, in strict accordance with
current national and local safety
regulations (BS 7671 in the UK).
changing the fuse, and if the fuse cover
is lost, the plug must not be used until a
suitable replacement is obtained. The
colour of the correct replacement cover
is that of the coloured insert in the base
of the plug, or the colour that is
Ensure power is not supplied to the
appliance until after installation work
has been carried out.
embossed in words on the base of the
plug (as applicable to the design of
plug fitted).
The appliance is supplied with a mains
cable with moulded plug ready for
connection to a 230-240V mains
supply.
Replacement fuses should be ASTA
approved to BS 1362 and have the
correct rating. Replacement fuses and
fuse covers may be purchased from
your local electrical supplier.
Please ensure the connection data
quoted on the data plate match the
household mains supply.
WARNING: THIS APPLIANCE
MUST BE EARTHED
Connection should be made via a
suitable switched socket which is easily
accessible after installation.
For extra safety it is advisable to protect
the machine with a suitable residual
current device (RCD). Contact a
qualified electrician for advice.
Do not connect via an extension lead.
Extension leads do not guarantee the
required safety of the appliance (e.g.
danger of overheating).
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Consumption data
Load
Consumption data
Energy
in kWh
2.20
Water
in litres
52
Duration
Residual
moisture
Cottons
90°C
60°C
60°C
r*
7.0 kg
7.0 kg
3.5 kg
7.0 kg
2 h 29 min
1 h 59 min
1 h 59 min
2 h 59 min
2 h 59 min
2 h 29 min
2 h 29 min
52%
52%
52%
52%
52%
52%
52%
1.33
52
1.00
45
0.95
52
r*
40°C
40°C
s
s*
40°C
3.5 kg
7.0 kg
3.5 kg
7.0 kg
3.5 kg
3.5 kg
0.82
45
0.84
67
0.73
45
0.58
0.56
45
50
2 h 59 min
1 h 52 min
52%
30%
Minimum iron
Automatic plus
40°C
5.0 kg
3.0 kg
3.0 kg
2.0 kg
2.0 kg
2.0 kg
0.52
0.60
0.32
0.95
0.23
0.35
62
52
30
59
39
69
1 h 29 min
1 h 12 min
20 min
–
–
–
–
–
–
Dark garments / Denim 40°C
Express 20
Shirts
40°C
60°C
30°C
30°C
1 h 11 min
39 min
Woollens /
Delicates
59 min
Notes for test institutes:
* The test programme conforms to EN 60456 and the energy label with
Directive 1061/2010.
Consumption data can vary from the nominal values given depending on water
pressure, water hardness, water inlet temperature, room temperature, type and
volume of load, fluctuations in the electricity supply and any extra options
selected.
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Technical data
Height
850 mm
Width
595 mm
Depth
580 mm
Depth with door open
Height for building under
Width for building under
Depth for building under
Weight
975 mm
820 mm
600 mm
600 mm
98 kg
Capacity
7 kg dry laundry
see data plate
see data plate
Voltage
Connected load
Fuse rating
see data plate / plug
see "Consumption data"
100 kPa (1 bar)
1000 kPa (10 bar)
1.60 m
Consumption data
Water flow pressure minimum
Water flow pressure maximum
Inlet hose length
Drain hose length
Mains connection cable length
Delivery head max.
Maximum drainage length
Test certificates awarded
1.50 m
1.60 m
1.00 m
5.00 m
see data plate
Power consumption when switched off 0.3 W
Power consumption 2.0 W
when not switched off
61
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Programmable functions
Follow steps A to G to programme
and store in memory.
The programmable functions can be
used to tailor washing programmes
to suit your individual requirements.
Programmable functions can be
altered at any time.
Before you begin, ensure that:
– The washing machine is switched off.
– The machine door is closed properly.
– The programme selector is at Finish.
The programmable functions are
accessed via the Start button and the
programme selector.
APress the Start button and keep it
pressed in whilst carrying out steps
B-C.
Water plus system
BSwitch the machine on with the K
button.
This setting is used to specify one of
three options for the Water plus
button.
CWait until the indicator light for the
Start button lights up constantly.
P2:
D. . . and then release the Start
button.
(Factory default)
The water level is increased in the wash
and rinse stages.
ETurn the programme selector to
Cottons 60°C:
P3:
A P will flash in the display alternating
An extra rinse is carried out.
with the number 2, 3 or 4.
P4:
FEach subsequent press on the Start
button selects a different setting.
The water intake is increased in the
wash and rinse stages and an extra
rinse is carried out.
The number flashing in the display
indicates the option selected.
GSwitch the washing machine off
using the K button.
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Programmable functions
Gentle action
Follow steps A to G to programme
and store in memory.
Activating Gentle action reduces the
drum action and is suitable for
washing slightly soiled items more
gently. It should be activated for
garments with a single bar under the
"bucket" in the care label and for
articles which feel too hard after they
have been dried.
Before you begin, ensure that:
– The washing machine is switched off.
– The machine door is closed properly.
– The programme selector is at Finish.
APress the Start button and keep it
pressed in whilst carrying out steps
B-C.
Gentle action can be activated for the
Cottons and the Minimum iron
programmes.
BSwitch the machine on with the K
button.
The washing machine is delivered with
the Gentle action setting deactivated.
CWait until the indicator light for the
Start button lights up constantly.
D. . . and then release the Start
button.
ETurn the programme selector to
Cottons r:
A P will flash in the display alternating
with the number 0 or 1.
0 = deactivated
1 = activated
FEach subsequent press on the Start
button selects a different setting.
The number flashing in the display
indicates the option selected.
GSwitch the washing machine off
using the K button.
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Programmable functions
Suds cooling
Follow steps A to G to programme
and store in memory.
When this is activated, additional
water flows into the drum at the end
of the main wash to cool the suds
down. Hot suds can damage plastic
drainage pipes.
Before you begin, ensure that:
– The washing machine is switched off.
– The machine door is closed properly.
– The programme selector is at Finish.
Suds cooling takes place when the
APress the Start button and keep it
pressed in whilst carrying out steps
B-C.
Cottons 90°C programme is selected.
Suds cooling should be activated:
– to prevent the danger of scalding if
the drain hose is hooked over the
edge of a sink or basin.
BSwitch the machine on with the K
button.
CWait until the indicator light for the
Start button lights up constantly.
– where the drainage pipes do not
comply with DIN 1986.
D. . . and then release the Start
button.
The machine is delivered with Suds
cooling deactivated.
ETurn the programme selector to
Cottons 40°C:
A P will flash in the display alternating
with the number 0 or 1.
0 = deactivated
1 = activated
FEach subsequent press on the Start
button selects a different setting.
The number flashing in the display
indicates the option selected.
GSwitch the washing machine off
using the K button.
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Programmable functions
Memory function
Follow steps A to G to programme
and store in memory.
If an extra option is selected for a
programme, and / or the spin speed
is altered, the machine stores these
changes in memory at the start of a
programme.
Before you begin, ensure that:
– The washing machine is switched off.
– The machine door is closed properly.
– The programme selector is at Finish.
When that particular programme is
chosen again, the washing machine will
display the extra option(s) and / or spin
speed which have been stored for that
programme in the memory.
APress the Start button and keep it
pressed in whilst carrying out steps
B-C.
BSwitch the machine on with the K
button.
The machine is delivered with the
memory function deactivated.
CWait until the indicator light for the
Start button lights up constantly.
D. . . and then release the Start
button.
ETurn the programme selector to
Cottons s:
A P will flash in the display alternating
with the number 0 or 1.
0 = deactivated
1 = activated
FEach subsequent press on the Start
button selects a different setting.
The number flashing in the display
indicates the option selected.
GSwitch the washing machine off
using the K button.
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Programmable functions
Soak duration
Follow steps A to G to programme
and store in memory.
A length of time of between 30 minutes
and 2 hours can be programmed in
30 minute increments for the soak
process.
Before you begin, ensure that:
– The washing machine is switched off.
– The machine door is closed properly.
– The programme selector is at Finish.
If the Soak option is pressed, the
selected soak time will be carried out
for the period selected before the wash
programme is run.
APress the Start button and keep it
pressed in whilst carrying out steps
B-C.
The machine is delivered with a two
hour soak time set as standard.
BSwitch the machine on with the K
button.
CWait until the indicator light for the
Start button lights up constantly.
D. . . and then release the Start
button.
ETurn the programme selector to
Cottons 30°C:
A P will flash in the display alternating
with the number 1, 2, 3 or 4.
1 = the soak time is 2 hours
(default setting)
2 = the soak time is 1 hour 30 minutes
3 = the soak time is 1 hour
4 = the soak time is 30 minutes
FEach subsequent press on the Start
button selects a different setting.
The number flashing in the display
indicates the option selected.
GSwitch the washing machine off
using the K button.
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Optional accessories
Miele washing machines offer perfect
care for your laundry and feature a
wide range of special programmes
designed to suit the fabric being
CareCollection
Miele specialist detergents
"Outdoor wear"
washed. Miele have also developed a
range of specialist CareCollection
detergents and conditioning products
to offer you a complete package for
cleaning and caring for your laundry.
This specialist detergent will clean your
water-repellent outerwear with care.
"Sportswear"
The Miele CareCollection detergents
and conditioning products are listed
below. You can order these and many
other useful products via the internet at:
The Miele Sportswear detergent is
designed to clean sportswear and
remove odours whilst taking care of the
special microfibres used in these
garments.
"Down Items"
This special-purpose detergent
contains a mild tenside and has been
specially formulated to keep down-filled
items supple and to give them bounce.
All the products can also be ordered
via the Miele Customer Contact Centre
(see back cover for contact details).
Miele proofing agent
This special finishing agent reproofs
garments against wind and water and
provides a dirt-repellent finish whilst
retaining elasticity and breathability.
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Optional accessories
"UltraWhite" detergent
Liquid detergent "For Delicates"
This multi-purpose powder detergent
has excellent stain removal properties
and is suitable for white and light
coloured laundry as well as heavily
soiled coloured items.
This liquid detergent is ideal for the
gentle treatment of delicate fabrics,
such as wool and silk. Its special
formulation cleans effectively at
temperatures as low as 20°C, while
protecting the colour of your delicate
garments.
"UltraColor" detergent for coloured
garments
Fabric conditioner
This liquid detergent is particularly
suitable for cleaning coloured and dark The Miele fabric conditioner will give
garments. The special formulation
offers effective stain removal, even at
low temperatures, while helping to
prevent colours fading.
your laundry a fresh, natural fragrance.
It makes garments soft to handle and
prevents static build-up during tumble
drying.
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