Operating and Installation
Instructions
Washer
W 4840
en - US, CA
To prevent accidents and
machine damage,
read these instructions
before installation or use.
M.-Nr. 06 982 281
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Contents
Using the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adding/removing laundry during a wash program . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cleaning the exterior and control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cleaning the drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cleaning the detergent drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
A wash program cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
The display shows a fault message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
General problems with the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Unsatisfactory wash results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
The drum door cannot be opened. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Removing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Leveling the washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Plumbing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Water connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Help protect our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3
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IMPORTANT SAFETY INSTRUCTIONS
Before connecting the machine,
~
,WARNING - To reduce the risk of
fire, electric shock or injury to
persons while using your appliance
follow basic safety precautions,
including the following:
ensure that the connection data on the
data plate (fusing, voltage and
frequency) match the mains electrical
supply. If in doubt contact an
electrician.
Do not use an extension cord to
~
Read all instructions before using
~
connect this appliance to the power
supply. Extension cords do not
the appliance.
GROUNDING INSTRUCTIONS
guarantee the required safety of the
appliance (e.g. danger of overheating).
~
This appliance must be grounded. In
the event of malfunction or breakdown,
grounding will reduce the risk of
Do not install your washing machine
~
in rooms where temperatures below
freezing may occur. Frozen hoses may
burst under pressure. The reliability of
the electronic control unit may be
impaired at temperatures below
freezing.
electric shock by providing a path of
least resistance for electric current. This
appliance is equipped with a cord
having an equipment- grounding
conductor and a grounding plug. The
plug must be plugged into an
appropriate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
Do not install or store this appliance
~
where it will be exposed to the weather.
This appliance is not designed for
~
WARNING - Improper connection of
maritime use or for use in mobile
installations such as recreational
vehicles or aircraft. However, under
certain conditions it may be possible for
an installation in these applications.
Please contact the Miele Technical
Service Dept. with specific
~
the equipment-grounding conductor
may result in a risk of electric shock.
Check with a qualified electrician if you
are in doubt as to whether the
appliance is properly grounded.
Do not modify the plug provided
~
requirements.
with the appliance - if it will not fit the
outlet, have a proper outlet installed by
a qualified electrician.
Do not install or use a washer with
~
visible damage.
Do not repair or replace any part of
~
the appliance or attempt any servicing
unless specifically recommended in
these operating instructions.
4
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IMPORTANT SAFETY INSTRUCTIONS
Faulty components must only be
Only use the washing machine to
~
~
replaced with genuine Miele spare
wash items which are specified by the
manufacturer to be machine washable
on the fabric care label. Any other
applications may be dangerous. The
manufacturer cannot be held
parts.
If the power cord is damaged it
~
must only be replaced by a Miele
Service technician with a genuine Miele
power cord.
responsible for damage caused by
improper use of the appliance.
Under certain conditions, hydrogen
~
Do not wash articles that have been
~
gas may be produced in a hot water
system that has not been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has
not been used for such a period, turn
on all hot water faucets and let the
water flow from each for several
minutes before using the washing
machine. This will release any built-up
hydrogen gas. Do not smoke or use an
open flame during this time, the gas is
flammable.
previously cleaned, washed, soaked or
spotted with gasoline, dry-cleaning
solvents or other flammable
substances. These articles give off
vapors that could ignite or explode. Do
not add these items to the wash load.
Do not add gasoline, dry-cleaning
~
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors which could ignite or explode.
Before the appliance is removed for
Do not use cleaning solvents on or
~
~
service or discarded, remove the door.
near the machine or the controls.
Contact with cleaning solvents will
damage the surface.
Use
Do not reach into the appliance if
~
Do not allow children to play on or in
~
the drum is moving.
the appliance. Close supervision is
necessary when the appliance is used
near children.
Do not tamper
~
with the controls.
The drum door glass will be hot
~
The control panel must only be
~
when washing at very high
temperatures.
exchanged or removed by an
authorized Miele Service Technician. If
the control panel is not professionally
exchanged there is a danger of electric
shock and the machine may be
damaged.
Do not touch the glass. Danger of
burns! Keep children away from the
washer when in use.
SAVE THESE
INSTRUCTIONS
5
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Guide to the washer
Control panel
a Program buttons
To select a wash program.
eDisplay with menu buttons
See "Display function" for more
information.
b Option buttons
Special features to enhance a wash
program.
fStart
Starts the selected wash program.
c PC Indicator
Allows a service technician to check
and update the wash programs.
g Pause button
Pauses or cancels a program.
d Delay Start button
To delay the start of a program.
6
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Guide to the washer
Display function
"Menu" buttons
The display allows you to operate and
select various functions of the washer.
Various settings can be made with the
"Menu" buttons.
The values above the vertical line can
be adjusted and/or confirmed.
Selection and display of program
settings
Example:
– Temperature selection
– Spin speed selection
– Delay start
Duration:
1:02 h
MG G P G G GM MG G G G P GM
– Display of an approximate program
running time
Warm
High spin
Pressing the left menu button "Warm"
allows to adjust the temperature. The
"High spin" button allows you to adjust
the spin speed.
Program selection using the display
By pressing the "MasterCare" button,
you can select from the following
programs:
Example:
MasterCare
Extra White
– Extra White
– Delicates
– Denim / Jeans
– Dress shirts
– Comforters
– Outerwear
– Table linens
– Beach towels
– Express
+
OK
With the "+" button additional
programs can be selected and
confirmed with the "OK" button.
– Drain / Spin
– Quick rinse
7
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Before using for the first time
Shipping strut reminder
The appliance must be correctly
installed and connected before the
first use. Please see the "Installation
instructions."
The shipping struts must be
removed before the first use to avoid
machine damage.
^ Confirm that the shipping struts have
been removed by pressing "OK".
This washing machine has
undergone thorough functional
testing in the factory, there may be
some residual water in the drum
from this process.
The washer is now ready for the first
use.
Starting the first wash program
Running a spin cycle before the first
use is, for safety reasons, not possible.
To activate the spin cycle a wash
program must be run without laundry
or detergent.
Select program
^ Turn on the water supply.
^ Press the program button "Sanitize".
The Welcome screen shows once the
washer is turned on for the first time.
^ Press the "Start" button.
Once the program has finished the first
use is complete. The washer can be
used.
The Welcome screen will not show
after the washer has run for more than 1
hour.
The display now shows the language
setting.
Setting the display language
The default setting for the display
language is German. The display
language can be adjusted.
Language
english
+
OK
^ Select the desired language by
pressing the left menu button "+".
Confirm the setting with the right
"OK" button.
8
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Using the washer
1. Prepare and sort the laundry Sort the laundry
^ Only wash items that are labeled
machine washable by the
manufacturer. Most garments have a
fabric care label in the collar or side
seam.
^ Sort the laundry by care label and
color.
General tips
– Dark fabrics often bleed the first few
times they are washed. They should
be washed separately several times
before being included in a mixed
load.
^ Empty all pockets.
,Foreign objects left in pockets
(e.g. nails, coins, paper clips, etc.)
can cause damage to clothes and
the machine.
– Curtains: Remove any lead weights
or strips before washing.
– Loose bra underwires should be
removed or sewn in place before
washing.
Pretreat stains
^ Tough stains (blood, egg, coffee, tea,
etc.) or badly soiled areas (collars
and cuffs) should be pretreated with
a stain remover or a paste made from
powder detergent and warm water.
Dab stains with a damp light colored
cloth. Do not rub!
– Woolens, knitted garments, jeans,
pants and sweat shirts should be
turned inside out.
– Close zippers, hooks and eyelets
before washing.
– Comforter covers and pillowcases
should be fastened to prevent small
items from rolling inside of them.
,Do not use chemical solvents in
the machine.
– Do not wash items with the h
symbol on the fabric care label.
9
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Using the washer
2. Load the laundry
^ Close the drum door. To prevent
damage make sure that there are no
clothes caught between the drum
door and seal.
^ Open the drum door.
^ Load the laundry loosely in the drum.
For best results, wash mixed loads of
small and large items. This will
improve washing effectiveness and
help distribute the load evenly.
^ Close the drum door.
10
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Using the washer
Loading a comforter
Comforter loaded correctly
"Full size" comforters can be washed up
to 84" x 88" / 213 x 224 cm.
Make sure to load the comforter
correctly to avoid damage.
Comforter loaded incorrectly
^ Fold the comforter and load into the
washer.
^ Turn the comforter in the drum so that
a smooth surface forms facing the
door when the comforter is
completely loaded.
,Make sure that the comforter
does not touch the rubber door seal
and that all corners are tucked in.
11
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Using the washer
3. Select a program
4. Select a temperature and/or
spin speed
The preselected temperature and/or
spin speed can be adjusted if the
program allows for it. See the "Program
guide".
Duration:
1:02 h
MG G P G G GM MG G G G P GM
Warm
High spin
By pressing the left menu button
"Warm", the temperature will be
adjusted. Pressing the right menu
button "High spin" will adjust the spin
speed.
^ Press the button of the desired
program.
The indicator of the selected
program lights.
If "MasterCare" is selected a list will
appear in the display.
MasterCare
Extra White
+
OK
^ With the left menu button "+"
additional programs can be selected
and then confirmed with the right
menu button "OK".
Duration:
1:12 h
Extra White
Hot
Max spin
^ If desired and allowed by the
program, adjust the temperature with
the left menu button and spin speed
with the right menu button.
12
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Using the washer
Program guide
Temperature
Final spin
Item / Tip
Normal
Hot
Options: Heavy Soil, Extended, Sensitive, Buzzer
D
C
B
A
Items made from cottons, linen or mixed
fabrics.
Very Warm
Warm
High spin
Important:
Fill the drum only 3/4 of the way. Items
need room to move otherwise they
might get caught in the drum door seal.
Cold
No Heat
Wrinkle free
Hot
Options: Heavy Soil, Extended, Sensitive, Buzzer
J
I
H
G
Items made from synthetics, mixed
fabrics or wrinkle free cottons.
Very Warm
Warm
High spin
Med spin
Cold
No Heat
Sanitize
Sanitize
Hot
Options: Heavy Soil, Extended, Sensitive, Buzzer
E
D
Max spin
Items which have skin contact or for
special hygienic requests.
High spin
Handwash
Warm
Options: Heavy Soil, Extended, Sensitive, Buzzer
N
M
Hand washable items which do not
contain wool or silk.
Med spin
Cold
No Heat
The default settings are highlighted in bold.
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Using the washer
Temperature
Final spin
Options: Sensitive, Buzzer
Item / Tip
Woolens
Warm
B
A
High spin
Med spin
Slow spin
Hold
Items made from washable wool or
mixed woolens.
Cold
No Heat
No spin
Silk
Options: Buzzer
Slow spin
Cold
M
Silk and hand washable items which do
not contain wool.
No Heat
Custom
Sanitize
Hot
Options: Heavy Soil, Extended, Sensitive, Buzzer
E
D
C
B
A
Max spin
High spin
Med spin
Slow spin
Hold
All options are selectable for "Sanitize"
and "Normal" programs.
Very Warm
Warm
No spin
Cold
No Heat
Extra White
Hot
Options: Heavy Soil, Extended, Sensitive, Buzzer
D
C
Max spin
For white items without special
hygienic requests.
High spin
Very Warm
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Using the washer
Temperatures
Delicates
Warm
Final spin
Item / Tip
Options: Extended, Sensitive, Buzzer
N
M
Med spin
Slow spin
Hold
For delicate items made from
synthetics.
Cold
No heat
No spin
Denim/Jeans Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm
B
A
High spin
All items made from denim.
Before washing denim items turn them
inside out.
Med spin
Cold
No heat
Dress shirts
Warm
Options: Heavy Soil, Sensitive, Buzzer
B
A
Med spin
Slow spin
Hold
Pretreat collars and cuffs depending on
soiling.
Cold
No heat
No spin
Comforters
Warm
Options: Heavy Soil, Extended, Sensitive, Buzzer
B
A
High spin
Med spin
Slow spin
Comforters and pillows
Cold
No heat
Outerwear
Cold
Options: Buzzer
Med spin
B
Close all zippers.
Do not use fabric softener.
Table linens
Warm
Options: Heavy Soil, Extended, Sensitive, Buzzer
B
A
High spin
Med spin
Slow spin
Hold
For tablecloths and napkins.
Cold
No heat
No spin
15
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Using the washer
Temperature
Final spin
Item / Tip
Beach towels Options: Buzzer
No Heat
A
Max spin
Program to rinse sand from beach
towels.
Do not use detergent.
Express
Warm
Options: Buzzer
B
A
Max spin
Small loads of mixed items for the
programs "Normal" and "Wrinkle free".
High spin
Med spin
Slow spin
Hold
Cold
No Heat
No Spin
Drain / Spin
Options: Buzzer
Max spin
High spin
Med spin
Slow spin
No Spin
Quick rinse
Options: Buzzer
High spin
Med spin
Slow spin
Hold
No Spin
16
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Using the washer
Final spin speed
Rinse spin
Program
Normal
The laundry is spun after the main wash
and between the rinse cycles.
High spin
High spin
Max spin
Med spin
High spin
Slow spin
Max spin
Max spin
Med spin
High spin
Med spin
High spin
Med spin
High spin
Max spin
Max spin
Max spin
High spin
Reducing the final spin speed will also
reduce the rinse spin speeds.
Wrinkle-free
Sanitize
Handwash
Woolens
Hold
^ Select "Hold".
Silk
Custom
The laundry is not spun and remains
soaking in water. This will prevent
wrinkles if the laundry is not removed
immediately at the end of the wash
program.
Extra White
Delicates
Denim/Jeans
Dress shirts
Comforters
Outerwear
Table linens
Beach towels
Express
– Selecting/Starting the final spin
The washer is set default to the
maximum spin speed of the wash
program. You can select a lower spin
speed if desired.
Drain/Spin
Quick rinse
^ Press "Start" to start the final spin.
– To finish the program
The final spin speed can be reduced, if
the program allows changes. The
^ Press and hold the "Pause" button
until the program ends.
selection of a final spin speed higher
than that shown above is not possible.
No spin
(Deselect rinse spin and final spin)
^ Select "No spin". The laundry is not
spun after the final rinse, but the
water is drained away. After the drain
cycle the washer goes immediately
into the anti-crease cycle.
17
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Using the washer
5. Select an option
Heavy Soil
For heavily soiled laundry or stubborn
dried on stains.
A pre-wash takes place and the wash
time for the main wash is extended.
Extended
For laundry with normal to heavy soiling
or stains.
The main wash cycle time for the wash
program is extended.
^ Select the desired Option with the
respective button. Once an Option is
selected, the indicator lights.
Sensitive
An additional final rinse washes away
detergent residue and scents.
See the "Program Guide" to determine
which Option is selectable for each
program.
An additional rinse takes place.
Buzzer
If an Option cannot be selected, the
wash program does not permit it.
A buzzer signals the end of the wash
program or after "Hold". The buzzer
sounds until the washer is turned off.
The buzzer volume can be adjusted.
Adjusting the buzzer volume
No program is selected.
^ Press the "Buzzer" button until the
display shows:
Volume setting
MG G G P G GM
)
OK
^ Press the left menu button ")" to
adjust the buzzer volume. Confirm
with "OK".
18
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Using the washer
6. Add detergent
Too little detergent may cause:
– Ineffective cleaning of laundry;
fabrics may become gray and stiff
over time.
Front loading washing machines
require significantly less detergent
than traditional top loaders. Closely
follow the requirements of the
detergent manufacturer.
– Grease stains on the laundry.
– Hard water deposits on the heating
element.
Use detergent according to the laundry
soiling and water hardness.
Too much detergent may cause:
Light soiling
– Oversudsing with minimal drum
movement; poor wash, rinse and
spin results.
No soiling or stains are visible.
Normal soiling
Some visible soiling or a few light
stains.
– Higher water consumption through
an automatic, additional rinse cycle.
Heavy soiling
– Higher environmental burden.
Very visible soiling or stains.
Use the "Heavy soil" function and add
detergent in the Heavy soil
compartment as described.
19
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Using the washer
^ Add detergent to the desired
compartments.
– Main wash
Detergent for the main wash
– Heavy Soil
Detergent for the pre-wash
– Bleach
Bleach used as described by the
manufacturer; placed in the bleach
compartment
– Softener
^ Pull out the detergent dispenser
drawer.
Fabric softener or liquid starch
^ Add detergent to the Main Wash
compartment at the beginning of
each wash program.
^ Only add detergent (1/4 total
recommended amount) to the "Heavy
Soil" compartment, if the "Heavy Soil"
option was selected.
^ Close the detergent drawer.
^ If you do not use bleach, please
remove the insert from the main wash
compartment.
20
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Using the washer
Detergents
You can use all high efficiency detergents which are formulated for household
washing machines. Closely follow the requirements of the detergent manufacturer.
Universal
Color
Delicate
Bleach
Normal
X
X
X
X
X
X
X
X
Wrinkle-free
Sanitize
Handwash
Woolens
X
Detergent for wool
Silk
X
Custom
X
X
X
X
X
X
X
X
X
X
X
Extra White
Delicates
Denim/Jeans
Dress shirts
Comforters
Outerwear
Table linens
Beach towels
Express
X
X1)
X
X
X
X
X
Do not use detergent with this program
X
X
1) only liquid detergent
21
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Using the washer
Fabric after care
Bleach
To remove difficult to clean stains
Fabric softener
Makes fabrics feel softer and reduces
static cling in the dryer.
Mild liquid starch
A synthetic starch wash that gives
fabrics some stiffness.
Starch
Gives the fabrics stiffness and volume.
^ Pour bleach into the bleach
compartment.
During the Main Wash the bleach will
be automatically rinsed from the
compartment and added to the cycle.
Dyes / Dye removers
The use of dyes in the washer is
recommended only to a degree of
usual household use. The salt used for
dying may corrode the stainless steel
with frequent use.
^ Add the fabric softener or mild liquid
starch to the "Softener" compartment.
Do not exceed the maximum fill
level marked inside the
^ Use as directed by the manufacturer.
compartment.
,Do not use dye removers in
this washer!
The fabric softener / liquid starch will be
dispensed during the final rinse.
A small amount of water will remain in
the compartment at the end of the
program.
If starching frequently, clean the
dispenser compartment and
especially the siphon tube.
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Using the washer
7. Select Delay Start
(if desired)
Start in:
0:30 h
Delay start allows you to delay the start
of a program from 30 minutes to a
maximum of 24 hours.
MG G P G G GM MG G G G P GM
Warm
High spin
^ With every touch of the "Delay"
button, the start is delayed longer.
Hold to speed up the count.
– For a delay less than 10 hours, the
delay time extends in 30 minute
increments.
– For a delay more than 10 hours, the
delay time extends in 1 hour
increments.
Cancel
^ Press the "Pause" button.
^ Press the "Delay" button.
Adjust
^ To adjust the "Delay Start" time
cancel then reset.
23
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Using the washer
8. Start the program
9. Activate the Child Lock
(if desired)
The Child Lock prevents a program
from being canceled.
^ Press and hold the "Heavy Soil"
button until the display shows:
Locked
X
Deactivate the Child Lock
^ Press the flashing "Start" button.
^ Press and hold the "Heavy Soil"
button until the display shows:
If a delay start is set, the remaining
times elapses in the display. Once the
delayed start time has elapsed or
immediately after the program starts,
the approximate program running time
is displayed. The washer calculates the
water absorbency of the laundry in the
first 8 minutes. The overall program
time may be shortened or lengthened.
Ready to use
W
Once the program has finished, the
Child Lock must be deactivated.
Additionally the sequence cycle is
displayed. The washer shows the
current program step.
The drum door will be locked and the
drum light will turn off once the program
starts.
,If a program was started without
detergent, cancel the program first.
Add detergent, then select and start
a program again.
24
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Using the washer
10. Program end
The "Anti-crease" program displays
Anti-crease
alternating with:
End
^ Check the folds of the door seal for
any small articles.
^ Open the drum door and remove the
laundry.
^ Close the drum door.
^ Activate the Child Lock so children or
animals do not find their way into the
drum.
Check the drum for any missed
pieces of laundry. Items inad-
vertently left in the washer may be
damaged (e.g. shrink or discolor)
during the next wash cycle.
^ Shut off the water supply if the
washer will not be used for a longer
period of time, e.g. vacationing.
25
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Using the washer
Canceling a program
Interrupting a program
A program can be canceled any time
after the program start.
^ Press the "Pause" button briefly.
The washer interrupts the program and
unlocks the door.
To continue:
^ Press the "Start" button.
Changing a program
A program change is not possible once
the program has started. The program
must be canceled.
Adjusting the temperature
The temperature can be changed up to
6 minutes after the program start.
^ Press and hold the "Pause" button
until the display shows:
Cancel
Adjusting the spin speed
The spin speed can be adjusted
anytime up to the beginning of the final
spin.
The wash water will be drained away.
Adjusting the options
To add or remove laundry
The options "Extended" or "Sensitive"
can be selected or deselected up to
6 minutes after the program start.
^ Open the drum door.
To select another program
The "Buzzer" option can be selected or
deselected at any time.
The display requests the program
selection.
^ Select the desired program.
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Quick guide
Remove this guide for easy
reference
Please read all
instructions, especially
the "Important Safety Instructions",
before using the washer.
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Quick guide
1. Sort the laundry
3. Select a program
^ Empty all pockets.
^ Press the button of the desired
program.
^ Sort the laundry by fabric care label
and color.
The indicator of the selected program
lights.
^ Pretreat stains.
4. Select a temperature
2. Load the laundry
The preselected temperature and/or
spin speed can be adjusted if the
program allows.
Example:
Duration:
1:02 h
MG G P G G GM MG G G G P GM
Warm
High spin
By pressing the left menu button
"Warm", the temperature will be
adjusted. Pressing the right menu
button "High spin speed" will adjust the
spin speed.
^ Open the drum door and load the
laundry.
^ Close the drum door.
To prevent damage, make sure that no
clothing is caught between the drum
door and seal.
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Quick guide
5. Select an Option
7. Select Delay Start
(if desired)
^ Press the "Delay" button.
Duration:
1:02 h
MG G P G G GM MG G G G P GM
Warm
High spin
^ With every touch of the "Delay"
button, the start is delayed longer.
8. Start a program
^ Press the flashing "Start" button.
^ Select the desired Option with the
respective button. Once an Option is
selected the indicator lights.
9. Activate the Child Lock
(if desired)
^ Press the "Heavy soil" button until the
display shows:
6. Add detergent
Locked
X
program has finished.
^ Deactivate the Child Lock after the
10. Unload the laundry
^ Open the drum door.
^ Remove the laundry.
^ Add detergent to the appropriate
compartments.
^ Shut off the water supply if the
washer will not be used for a longer
period of time, e.g. vacationing.
Check the drum for any missed
pieces of laundry. Items
inadvertently left in the washer may
be damaged (e.g. shrink or discolor)
during the next wash cycle.
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Quick guide
Program guide
Normal
X
X
X
X
X
X
X
X
X
X
X
X
Wrinkle-free
X
X
X
Sanitize
X
X
Handwash
Woolens
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Silk
Custom
X
X
X
X
X
X
X
X
X
X
Extra White
Delicates
Denim/Jeans
Dress Shirts
Comforters
Outerwear
Table linens
Beach towels
Express
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Drain/Spin
Quick rinse
Selectable Options except for buzzer
Heavy Soil
Extended
Sensitive
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
The default settings are highlighted in bold.
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Using the washer
Adding/removing laundry
during a wash program
The drum door cannot be opened if:
– the water temperature is greater than
130°F (55°C).
^ Press the "Pause" button briefly.
– the water level is too high.
The washer interrupts the program and
unlocks the door.
– the program has reached the "Final
Spin".
^ Open the drum door.
– The Child Lock function is activated.
^ Add or remove laundry.
^ Close the door.
If you attempt to open the door while
the washer is in one of the above
statuses "Machine locked" will appear
in the display.
^ Press the "Start" button.
The program continues automatically.
Note: Once the program has started
the washer can not make
X
Machine locked
adjustments of the load size.
27
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Cleaning and Care
Cleaning the drum
,Before cleaning or maintenance,
disconnect the power supply by
unplugging the unit or manually
"tripping" the circuit breaker.
Miele suggests running a
"maintenance cycle" approx. once a
month to ensure that your washing
machine remains clean and free of any
soil buildup or odors.
,Do not hose the washer down.
^ Do not add laundry to the drum.
^ Select the "Sanitize" program.
Cleaning the exterior and
control panel
^ Add 1/4 cup of detergent and/or
bleach to the respective
^ Clean the exterior of the washer with
a mild solution of non-abrasive
detergent or soap and water, and
wipe dry with a soft cloth.
compartment (if desired).
^ Run the program as normal through
to completion.
^ Clean the drum with a stainless steel
cleaner specially formulated for use
in a washing machine, available from
Miele.
Desclaing the washer
If the correct amount of detergent is
dispensed, the machine should not
need to be descaled.
,Do not use chemical solvents,
abrasive cleaners, glass or all
purpose cleaners!
If the washer needs to be descaled,
use a descaling agent with corrosion
protection. These special descaling
agents can be purchased from Miele.
Use as directed on the packaging.
They will damage the surface.
28
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Cleaning and Care
Cleaning the detergent drawer
Siphon tube and channel
1. Remove the siphon tube from the
"Softener" compartment and rinse
under warm water. Also clean the
pipe that the siphon tube is attached
to.
^ Pull out the detergent drawer as far
as it will go. Press down on the red
release lever and pull the drawer out
of the machine.
^ Clean the detergent drawer with
warm water.
2. Replace the siphon tube.
Clean detergent residue regularly.
^ Clean the fabric softener channel
with warm water and a brush.
Clean the siphon tube and fabric
softener channel more often when
frequently using liquid starch. Liquid
starch tends to stick.
29
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Cleaning and care
Cleaning the water inlet filters
The washer has two water inlet filters to
protect each inlet valve. These filters
should be checked and cleaned if
necessary every 6 months. This may
need to be done more frequently with
some water supplies.
^ Turn off the water supply.
^ Unscrew the inlet hose from the valve
by turning the connector counter-
clockwise using a wrench if
necessary.
^ Remove the rubber seal, 1, from the
connector.
^ Using needle nose pliers, grasp the
plastic filter, 2, and pull it out of the
hose connector.
^ Clean the filter under running water
and carefully remove any large
particles.
^ Replace the filter and seal then
reconnect the hose.
^ Slowly turn on the valve and check
for leaks. If water leaks, tighten the
bolt.
Both filters must be put back in
place after cleaning.
30
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Frequently asked questions
, Repairs to electrical appliances must only be carried out by a qualified
and trained person in accordance with local and national safety regulations.
Repairs and other work by unqualified persons could be dangerous. The
manufacturer cannot be held responsible for unauthorized work.
The following section will help you avoid placing a service call by identifying
issues you may encounter while operating the machine:
A wash program cannot be started
Issue
Possible cause
Solution
The display stays
The washer has no
Check to determine if:
blank and no indicator power.
illuminates.
– the washer is plugged in.
– the circuit breaker has
tripped.
Immediately after the
program start the
washer cancels the
program.
The "child entrapment ^ Open the drum door.
sensor" has reacted.
^ Check the drum.
^ Restart the program.
31
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Frequently asked questions
The display shows a fault message
Issue
Possible fault
Fix 1)
Drain fault
Check drain
q
p
– The drain is
blocked.
– Clean the drain filter and
the drain pump.
– The drain hose is too – The maximum drain
high.
pump height is 3 ft (1m).
Water inlet fault
– The water intake is
blocked.
Possible fault:
Open water faucet
– check if the water supply
is open all the way.
– the inlet hose is kinked.
Waterproof system
activated
o
The waterproof system Call Technical Service.
has activated.
Technical fault
,
There is a fault.
Restart the program.
If the fault message
appears again contact
Technical Service.
Call Technical Service
In the display flashes
The machine has
oversudsed.
Use less detergent in the
next wash program, and
follow the recommended
amount on the detergent
packaging.
Anti-crease
alternating with
Check detergent
1) To turn off the fault message:
^ To turn the fault message off: Open the drum door or press the "Pause" button
until the fault message goes out.
32
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Frequently asked questions
General problems with the washer
Issue
Possible cause
The four feet are not resting Level the machine (see
evenly on the floor. "Leveling the washer").
There is no fault. Lapping sounds at the beginning
and end of the drain process are normal.
Solution
The washer shakes
during the spin cycle.
There are unusual
sounds coming from
the drain pump.
Large residues of
The water pressure is too
Clean the water intake
hose filter under running
water and carefully
remove any large
particles.
detergent remain in the low.
dispenser drawer.
Water softeners tend to
Clean the detergent
drawer. In the future
add the detergent first
then the water softener.
clump.
The fabric softener is
not completely
The siphon tube is either
positioned incorrectly or
Clean the siphon tube,
see "Cleaning and care
- Cleaning the detergent
drawer".
dispensed or too much clogged.
water remains in the
"Softener"
compartment.
The display shows a
foreign language.
The display language was Select the display
adjusted.
language. See "Setting
the display language".
33
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Frequently asked questions
Unsatisfactory wash results
Issue
Possible cause
Solution
The laundry is not Liquid detergents do not – Use powder detergents
clean enough when contain bleaching
using liquid agents. Fruit, coffee and
detergent. tea stains may not be
removed.
containing bleach.
– Pre-treat stains
Laundry has a gray – Not enough detergent – Add more detergent to
sticky residue.
was used to dissolve
greasy deposits on
heavily soiled laundry.
laundry with grease stains or
use a liquid detergent.
– Run the "Sanitize" program
without laundry using liquid
detergent to clean the
washer before using it for
laundry again.
– The laundry was
soiled with grease,
e.g. oils, lotions, etc.
There is white
The detergent has not
completely dissolved
because of hard water.
These residues are
difficult to remove.
– After drying, remove white
residues with a clothes
brush.
detergent residue
on dark laundry.
– In the future add a water
softener to the detergent.
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Frequently asked questions
The drum door cannot be opened
Possible cause
The door is locked during Press the "Pause" button. The door lock opens.
the wash cycles.
Solution
The Child Lock is
activated.
Deactivate the Child Lock as described in the
chapter "Using the washer - Activate the Child
Lock".
Power failure
Open the door as described on the following
page.
There is still water in the
drum and the washer
cannot drain the water.
Clean the drain filter and drain pump. See
"Cleaning and Care - Cleaning the drain pump
and lint trap".
As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 130°F (55°C).
35
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Frequently asked questions
Opening the drum door during a
power failure or when the drain is
blocked
If the drain is clogged there will be
water in the machine (max. 9.25 gal
[35 l]).
,Make sure the machine is turned
off and the drum has stopped
turning. A moving drum is
dangerous.
,Pull the plug from the electrical
outlet before cleaning the washer!
^ Open the detergent dispenser
drawer and remove the tool.
^ Place a container under the drain
tube.
^ Open the drain filter until water runs
out, but do not take it out completely.
^ If the container becomes too full,
interrupt the water flow by tightening
the drain filter.
^ Discard the water and continue.
^ Open the lint trap door.
36
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Frequently asked questions
Once the flow of water stops:
,If the drain filter is not securely
tightened water will leak out when
the machine is used.
Opening the drum door
,Make sure the machine is turned
off and the drum has stopped
turning. A moving drum is
dangerous.
^ Remove the drain filter.
^ Clean out any foreign objects or lint
from the filter.
^ Pull out the detergent drawer.
^ Insert a screw driver into the slot of
the emergency opener and pull
upwards. The door will now open.
^ Check that the drain pump impeller
(in the back of the chamber) rotates
freely by spinning it with your hand.
^ Return the drain filter and tighten it
into place.
37
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After sales service
Repairs
MieleCare
In the event of a fault which you cannot
fix yourself, please contact the service
number on the back of this manual.
(only USA)
MieleCare, our Extended Service
Contract program; gives you the
assurance of knowing that your
When contacting the Service
Department, please quote the model
and serial number of your appliance.
This information can be found on the
data plate located at the door hinge.
appliance investment is covered by 5
years of worry free ownership.
MieleCare is the only Extended Service
Contract in the industry that guarantees
repairs by a Miele Authorized Service
Provider using genuine Miele parts.
Only genuine Miele parts installed by
factory trained professionals can
guarantee the safety, reliability and
longevity of your Miele appliance.
Please note that unless expressly
approved in writing by the Miele
Service department, Extended Service
Contracts offered by other providers for
Miele products will not be recognized
by Miele. Our goal is to prevent
unauthorized (and untrained) service
personnel from working on your Miele
products, possibly doing further
damage to them, you and/or your
home.
PC Update
The indicator marked PC allows a
technician to make use of new
technology. When, for example, new
programs are developed or new fabrics
are introduced, a service technician will
be able to modify existing program
cycles accordingly.
To learn more about MieleCare
Extended Service Contracts, please
contact your appliance dealer or visit
us online at:
Miele will provide information when
such possibilities become available.
Optional accessories
Optional accessories are available
through your Miele dealer or Miele.
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Installation Instructions
To prevent accidents
and machine damage
read these instructions
before
installation or use.
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Installation
Front view
aHigh pressure intake hose,
red mark for hot water
hControl panel
iDetergent dispenser drawer and
door opener in case of power failure
bHigh pressure intake hose,
blue mark for cold water
jDrum door
cPower cord
kAccess panel to lint trap and drain
pump
d - g Flexible drain hose with
detachable swivel elbow (drain
options shown)
lFour height-adjustable feet
40
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Installation
Rear view
a Electrical connection
f Drain hose
b W-LAN communication module
c Rear access with grip for transport
g Shipping struts
h Brackets for intake and drain hoses
d Water intake hose cold water
(blue stripes)
e Water intake hose hot water
(red stripes)
41
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Installation
Installation site
Installation
For best performance front loading
washers should be installed on the
ground floor or basement of the
building.
^ Use the front washer feet and the
rear excess end to transport the
washer from its shipping pallet to the
installation site.
Do not lift the washer by the drum
door!
A concrete or reinforced floor is the
most suitable surface for the washer.
These floors are less prone to vibration
during the spin cycle.
,Ensure that the machine’s feet
and the floor are dry to prevent
slippage during the spin cycle.
If the installation must be on a wooden
joist floor:
– the corner of a room where the
stability of the floor is at its greatest is
the best place to install the washer.
– the machine must be leveled and
securely positioned.
– to avoid vibration while spinning, the
machine should not be installed on
soft floor coverings.
^ Install the unit on a 1 1/4" (32 mm)
thick, 28" x 31" (71x78 cm) wide
plywood base. Ideally the base
should be large enough to span
several joists and should be
anchored to the joists and not just the
floor boards.
,If the machine is installed on a
raised platform it must be secured
with retaining clips available from
your dealer or Miele.
If installed on a masonry or concrete
base, the base should have a ½"
(13 mm) to ¾" (19 mm) high rim.
This must be done to prevent the
washer from vibrating off the stand
during the spin cycle.
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Installation
Removing the shipping struts
^ Withdraw the two struts together with
the support plate.
^ Turn the left shipping strut
counterclockwise 90°.
^ Cover the two holes with the provided
plugs.
^ Turn the right shipping strut
counterclockwise 90°.
,Movement of the washer without
the shipping struts in place should
be kept to a minimum. The struts
must be reinstalled before the
machine is moved. The shipping
struts should be stored in a safe
place for future use.
^ Reinstall the struts by reversing the
above procedure.
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Installation
Leveling the washer
^ Loosen the locking ring, 2, with the
supplied wrench.
To ensure smooth operation the washer
must be level.
^ Unscrew each of the four feet as
much as necessary by turning both
the foot, 1, and locking ring, 2, to the
left.
Failure to level the machine can result
in increased water and energy
consumption, loud noises during the
spin cycle or "walking" across the floor
during use.
^ Remove the support and stand the
machine on its feet.
^ Check that the machine stands level.
Adjust the four leveling feet
^ Repeat the above procedure until the
machine stands level.
The washer is leveled by adjusting the
four feet. The machine is delivered with
all four feet completely screwed in.
^ Once level, hold the foot, 1, immobile
with a wrench. At the same time, turn
the locking ring, 2, to the right using
another wrench.
^ Tip the machine slightly and place a
support, such as a block of wood,
underneath it.
,All four locking rings must be
tight against the bottom of the
machine. In addition, check to see
that the feet were not inadvertently
unscrewed while tightening the
rings. Operating a machine that is
not level or whose feet are not tight
may cause damage to both the
machine and its surroundings.
,CAUTION: The washer is
extremely heavy. When tipping the
machine be careful that it does not
slip.
44
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Plumbing
The washing machine can be
,The bolted connection is under
water pressure. Open the water
supply slowly to check for leaks.
Adjust the rubber seal and the
bolted connection if necessary.
connected to a portable water supply.
A non-return valve is not needed unless
required by building code.
The washing machine has ½" (13 mm)
pressure hoses with 3/4" (19 mm) female
hose thread connections. If there is no
water hookup, contact a plumber to
install a connection. Make sure that the
sealing ring is seated properly on the
hose connector.
To protect the inlet valve, the two
filters (one at the pressure hose /
valve connection and one at the inlet
connection to the solenoid valve)
must not be removed.
Replace the hose only with a genuine
Miele hose, or with a hose able to
withstand up to 145 psi (10 bar)
pressure. The water valve connector
must also be able to withstand 145 psi
(10 bar).
Hose extension (optional accessory)
Hose extensions with a length of
8’ 2 7/16" to 13’ 1 ½" (2.5 to 4 m) are
available from your Miele dealer or
Miele.
45
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Plumbing
Water connection
Tips for a hot water connection
^ Connect the cold water intake hose
(blue mark) to the cold water valve
and the hot water intake hose (red
mark) to the hot water valve.
The hot water temperature from the hot
water valve must not exceed 140°F
(60°C); the ideal temperature is 130°F
(55°C).
If the machine is being connected only If there is no water pressure at the hot
to a cold water supply, both the hot and water inlet, the unit will automatically
cold water intake hoses must be
attached to the cold water valve
through the use of a Y adapter
(available at a hardware store). Both
hoses must be connected to a water
source or the machine will not function
properly.
switch to cold water after several
minutes.
Do not connect the washer to hot
water only.
^ Turn on the valve(s) and check for
leaks. The water pressure must be
within 15 -145 psi (1 -10 bar). If the
water pressure is greater that 145 psi
(10 bar) a pressure reducer must be
installed. If the water pressure is
below 15 psi (1 bar) there will not be
enough water available for a
complete fill.
The water intake hoses are equipped
with screen filters. Do not remove these
filters except for cleaning.
46
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Plumbing
Drainage
^ The machine drains using a pump
with a maximum delivery height of
4 feet (1.2 m).
The 5 foot (1.5 m) drain hose may be
connected as follows:
^ Make sure there are no kinks in the
drain hose.
1. Directly into a sink: hook the hose
over the edge of the sink and secure
it firmly (e.g. by tying the hose to the
water faucet).
If desired, the drain hose may be
extended to run a maximum of 16 feet
(4.9 m), as long as the 4 foot (1.2 m)
height is not exceeded. Hose
extensions are available from your
Miele dealer or Miele.
2. To a stand pipe: place the drain
hose into a 1 ½" (4 cm) stand pipe
and secure it firmly.
3. To a floor drain: The machine is
equipped with an air gap /
anti-siphoning system so that no
minimum drain height is required.
47
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Electrical connection
The washing machine is supplied with a
5’ (1.5 m) long, 3 wire cord, with a
NEMA 5-15 P plug, ready for
connection to a 120 V, 15 A, 60 Hz, AC
power supply.
GROUNDING INSTRUCTIONS
This appliance must be grounded.
In the event of a malfunction or
breakdown, grounding will reduce
the risk of electric shock by
^ Plug the machine into a proper outlet.
providing a path of least resistance
for electric current. This appliance is
equipped with a cord having an
equipment-grounding conductor
and a grounding plug. The plug
must be plugged into an appropriate
outlet that is properly installed and
grounded in accordance with all
local codes and ordinances.
^ If the plug does not fit, have a proper
outlet installed by a qualified
electrician.
WARNING – Improper connection of
the equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
service representative if you are in
doubt as to whether the appliance is
properly grounded.
Do not modify the plug provided
with the appliance; if it will not fit the
outlet, have a proper outlet installed
by a qualified electrician.
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Setting the display language
The display language can be changed
at any time as long as no program is
running.
^ Press the "Extended" button until the
display shows:
Language
english B
+
OK
^ Select the desired language by
pressing the left menu button "+".
Confirm with "OK".
The display is shown in the selected
language.
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Help protect our environment
Disposal of the packing
material
Disposal of an appliance
Old appliances may contain materials
that can be recycled. Please contact
your local recycling center about the
possibility of recycling these materials.
The cardboard box and packing
materials protect the appliance during
shipping. They have been designed to
be biodegradable and recyclable.
Ensure that the appliance presents no
danger to children while being stored
for disposal. Before discarding an
appliance, unplug it from the outlet, cut
off its power cord and remove any
doors to prevent hazards.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of children, as
they pose a danger of suffocation.
50
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M.-Nr. 06 982 281 / 02
For the most updated manual see the Miele web site.
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