Maytag Water System mwf4100aws User Manual

MAYTAG Whole Home Water Filtration System  
Owner’s Manual  
Models:  
MWF4100AWS  
MWF4200AWS  
MWF4300AWS  
Your Operation and Maintenance Guide  
Table of Contents  
Dealer and System Information.................................................................. 2  
IMPORTANT! READ THIS FIRST........................................ 3  
Safety Instructions....................................................................................... 3  
Certifications and Testing........................................................................... 7  
Service .......................................................................................................... 9  
Legal Disclaimer .......................................................................................... 9  
Trademarks................................................................................................. 10  
System Description ................................................................................... 11  
Replacement Parts..................................................................................... 11  
Startup of a new MAYTAG Whole Home Water Filtration System......... 12  
Sanitizing Your Household Distribution System .................................... 12  
Maintenance Schedule .............................................................................. 12  
Replacing/Cleaning the Internal Prefilter and Cleaning the System..... 15  
Replacing the External Sediment Prefilter Cartridge ............................. 19  
Setting the Controller ................................................................................ 22  
Choosing a Controller Program ............................................................... 23  
Winterization Procedure............................................................................ 24  
Annual Maintenance Checklist................................................................. 32  
Cleaning the Stainless Steel Casing........................................................ 32  
Frequently Asked Questions .................................................................... 32  
Troubleshooting......................................................................................... 37  
MAYTAG Whole Home Water Filtration System Operational  
Specifications............................................................................................. 39  
MAYTAG WHOLE HOME WATER FILTRATION SYSTEM Limited Warranty  
..................................................................................................................... 40  
Important: see safety warnings and cautions inside.  
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IMPORTANT! READ THIS FIRST  
Read this manual carefully prior to use.  
Permanently locate the manual near the water filtration system.  
Periodic checks of the MAYTAG Whole Home Water Filtration System are required to ensure safe and  
efficient operation.  
Annual maintenance by a MAYTAG Services Qualified Service Technician is required to validate the  
limited warranty.  
Cost of annual maintenance is the Owner’s responsibility.  
Many of the tools referenced are available through your MAYTAG Qualified Dealer.  
Maintenance on the MAYTAG Whole Home Water Filtration System will mean that your house will not  
have water during the maintenance procedure. If water is required for cleaning a component or any  
other use during the maintenance procedure, be sure to fill enough suitable water containers before  
beginning the maintenance procedure.  
Using this Manual …  
The following typographical conventions are used in this manual:  
Start by reviewing these important safety alert symbols. These safety symbols will alert you to  
the possibility of serious injury, death, or property damage.  
Italics are used for emphasis.  
Danger notices indicate the potential for severe injury, illness, death and/or property  
damage (ie. electrocution). Read and follow all instructions.  
Warnings indicate actions that could cause damage to equipment, water contamination,  
severe injury, illness, death and/or property damage.  
Safety Instructions  
The MAYTAG Whole Home Water Filtration System has been designed and tested to offer  
reliable service, provided it is installed by a MAYTAG Services Qualified Service Technician  
and is operated, maintained, and tested in strict accordance with the safety instructions contained  
in this manual.  
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Operational Safety  
The MAYTAG Whole Home Water Filtration System is under pressure during use and  
precautions must be taken.  
This device is designed to operate on a 120VAC/15 Amp/ 60Hz line. Do not modify the plug  
on the power cord. If the plug does not fit the electrical outlet, have a proper outlet installed  
by a qualified electrician.  
To avoid System damage: Ensure that a Stainless Steel Prefilter or Carbon Prefilter is in place  
during operation of the System. In the absence of an Internal Prefilter, abrasive damage to the  
System may occur. A damaged System may permit contaminated water to enter the household  
distribution system causing illness. Irreversible and premature fouling of the System may also  
occur resulting in System replacement at the owner’s expense.  
Service and Maintenance Safety  
To avoid electric shock: Disconnect the AC power from the MAYTAG Whole Home Water  
Filtration System before servicing the controller; do not remove the controller cover while  
System is in use. Only MAYTAG Services Qualified Service Technicians should attempt to  
service the controller.  
Important: The MAYTAG Whole Home Water Filtration System must be kept in a wetted  
condition. Once installed or during service and maintenance activities, do not allow the  
System to sit completely drained for extended periods (greater than 12 hours). Failure to do  
so may damage the System and cause contaminated water to enter the household.  
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The MAYTAG Whole Home Water Filtration System must be kept wet at all times after  
installation. Failure to do so may cause System to dry and become damaged, which may  
lead to personal injury, and/or physical damage and will void any warranty.  
Winter Storage  
The MAYTAG Whole Home Water Filtration System will be damaged if frozen. The System  
must be winterized according to the Winterization Procedure by a MAYTAG Services  
Qualified Service Technician.  
The MAYTAG Whole Home Water Filtration System must be winterized prior to  
temperatures falling below 0°C (32 F). Failure to do so may cause System to dry, freeze  
and become damaged, which may lead to personal injury, and/or physical damage and  
will void any warranty.  
Other Safety Precautions  
Do not plug in the Controller transformer if there is water on electrical wiring or the power  
supply.  
Always shut off water flow and release water pressure before cleaning or maintaining the  
System.  
The System is intended for indoor use only. The power supply and controller must not be  
exposed to weather elements.  
A MAYTAG Services Qualified Service Technician must perform an Integrity Test at least  
once a year.  
The MAYTAG Whole Home Water Filtration System must be;  
tested annually using the integrity test.  
operated with either a Carbon or Stainless Steel Prefilter.  
Failure to do so may cause System to become damaged, which may lead to personal  
injury, and/or physical damage and will void any warranty.  
Emergency Bypass Safety (if installed where required by local plumbing codes)  
Some Systems will have a bypass valve installed. If a bypass valve is installed, your System  
piping will look like Photo 1. Follow these safety precautions if your System has been installed  
with an emergency bypass valve.  
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Bypassing the MAYTAG Whole Home Water Filtration System will result in unfiltered  
water entering the household distribution system. This water may be biologically unsafe  
and drinking this water could result in illness or death. Exercise caution in bypassing the  
System. Do not drink water from the System while the System is in bypass mode.  
If the System has been operated in bypass mode and if water is being drawn from a well  
or surface water source, the household distribution system should be re-disinfected once  
returned to filtration mode.  
If the System is in bypass mode, the controller must be unplugged. Failure to do so  
may cause System to dry and become damaged, which may lead to personal injury,  
and/or physical damage and will void any warranty.  
Photo 1.  
A bypass system is not required for proper operation of the MAYTAG Whole Home Water  
Filtration System, however some local plumbing codes may require a bypass. If the System is to  
be equipped with a bypass, the procedure below may be followed to provide water in an  
emergency or System malfunction.1  
Photo 2b: Ball valve:  
closed position  
Photo 2a. Ball valve: open  
position  
1 System malfunction would include a possible water leak or failed integrity test.  
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Bypass Procedure  
1. Close the Inlet and Outlet ball valves (turn handles clockwise). Ball valves are in the  
closed position when the handle is positioned perpendicular to the water pipe. (See  
Photo 2a and 2b on previous page.)  
2. Open Bypass Valve (turn handle counter-clockwise).  
3. Unplug controller.  
4. To return to filtered water service, in the order listed;  
close bypass valve (turn handle clockwise)  
open inlet and outlet ball valves (turn handles counter-clockwise)  
plug in controller  
Certifications and Testing  
NSF (National Sanitation Foundation) Testing and Certification  
NSF International is the world’s leading testing and certification laboratory for water  
treatment products.  
Models MWF4200AWS and MWF4300AWS:  
System Tested and Certified by NSF International  
against NSF/ANSI 42 and 53 for:  
Cyst Reduction  
Turbidity Reduction  
Particulate Reduction - Class 1  
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Model MWF4100AWS:  
System Tested and Certified by NSF International against  
NSF/ANSI 42 and 53 for:  
Cyst Reduction  
Turbidity Reduction  
Particulate Reduction - Class 1  
Chlorine, Taste and Odour Reduction  
Chlorine Reduction Capacity Rating:  
396,000/105,000 (litres/gallons)  
Do not use the MWF4100AWS, with activated carbon filter  
option, with water that is microbiologically unsafe or of  
unknown quality unless adequate disinfection before or after the  
System. Models with activated carbon filter option certified for  
cyst reduction may be used on disinfected waters that may  
contain filterable cysts.  
The MAYTAG Whole Home Water Filtration System and MAYTAG Whole Home Water Filtration System with Activated Carbon Prefilter  
should only be installed where the System and the installation complies with state, provincial and local laws and regulations. The MAYTAG  
Whole Home Water Filtration System and MAYTAG Whole Home Water Filtration System with Activated Carbon Prefilter should only be used  
to filter water that is cold. The MAYTAG Whole Home Water Filtration System and MAYTAG Whole Home Water Filtration System with  
Activated Carbon Prefilter conforms with ANSI/NSF 42/53 for the specific performance claims as verified and substantiated by test data.  
The MAYTAG Whole Home Water Filtration System must be installed by a  
MAYTAG Services Qualified Service Technician and properly maintained in  
accordance with the Owner’s Manual. Failure to properly maintain the System will  
compromise performance and/or result in a failure to control water quality.  
The MAYTAG Whole Home Water Filtration System is not intended for the treatment  
of water that has an obvious contamination source (such as sewage or wastewater).  
Biofilm and pathogens in home piping systems could shed into water after it has been  
filtered through the MAYTAG Whole Home Water Filtration System. Exposure to  
microorganisms may also occur during daily activities.  
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Independent Laboratory Testing Results – Biovir Laboratories  
The following information is a summary of the MAYTAG Whole Home Water Filtration System  
and MAYTAG Whole Home Water Filtration System with Activated Carbon Prefilter  
Independent Laboratory Testing results.  
Independently Tested By BioVir Laboratories, Inc. ,  
Benicia, California  
The MAYTAG Whole Home Water Filtration System has been independently tested by BioVir Laboratories, a California  
Department of Health (CDH) Approved Laboratory. The test results were:  
Bacteria Reduction* - greater than 99.99999%  
Virus Reduction** - greater than 99.7%  
* Tested with Echerichia coli bacteria  
** Tested with Polio virus  
Service  
All service and maintenance is to be performed by a MAYTAG Services Qualified Service  
Technician.  
Should service be required during or after the warranty period, or should you have any questions  
regarding how to use your MAYTAG Whole Home Water Filtration System, please call  
MAYTAG Customer Care at 1-800-688-2002.  
Legal Disclaimer  
This manual attempts to outline some of the basic principles of household water collection,  
treatment and discharge and some of the features of the MAYTAG Whole Home Water  
Filtration System (the “System”). It is not intended to be a definitive dissertation on the  
principles set out above and is provided as a reference guide to homeowners. Any other reliance  
is expressly excluded herein.  
The MAYTAG Whole Home Water Filtration System must be installed by a MAYTAG Services  
Qualified Service Technician and properly maintained in accordance with the Operations and the  
Owner’s Manual. Failure to properly maintain the System will compromise performance and/or  
result in the failure to control water quality.  
See tables for Certifications and Laboratory test information.  
To reduce the risk of severe injury, illness, death and/or property damage, read and  
follow all instructions. Use only MAYTAG authorized parts where required to repair  
and service the MAYTAG Whole Home Water Filtration System.  
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All MAYTAG Whole Home Water Filtration Products must be installed in accordance  
with all local building and plumbing codes.  
The MAYTAG Whole Home Water Filtration System must be protected against freezing  
and less than 0°C (32 F) temperatures. Failure to do so may cause System to become  
damaged, which may lead to personal injury and/or physical damage.  
The MAYTAG Whole Home Water Filtration System must be installed on cold-water  
distribution systems only. Failure to do so may cause System damage, which may lead to  
personal injury and/or physical damage.  
The MAYTAG Whole Home Water Filtration System must be filled with water at all  
times after installation. Failure to do so may cause System to dry and become damaged,  
which may lead to personal injury and/or physical damage.  
Trademarks  
The following are registered trademarks:  
ZENON Environmental Inc.  
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System Description  
Figure 1. MAYTAG Whole Home Water Filtration System, components and dimensions  
AIR VENT  
CAP  
188cm  
(74”)  
MINIMUM  
PREFILTER HOUSING  
CLEARANCE  
REQUIRED  
INLET ¾” FNPT  
163cm  
(64”)  
MEMBRANE  
MODULE  
119cm  
DRAIN ¾” FNPT  
(46.75”)  
LOCK RING  
OUTLET ¾”  
FNPT  
64cm  
(25.25”)  
BACKPULSE TANK  
AIR BLADDER  
VALVE  
51cm  
(20”)  
STAND  
Replacement Parts  
Table 1 - Replacement parts used with the MAYTAG Whole Home Water Filtration System  
Part  
Description  
MWF 4100 AWS  
MWF 4200 AWS MWF 4300 AWS  
Number  
67500001  
Carbon Prefilter  
67500002  
67500008  
67500007  
Stainless Steel Prefilter  
8” Neoprene cap O – Ring  
System Replacement (includes cap,  
O-ring, 3 poly nipples and backpulse  
tank)  
67500010  
67500003  
67500004  
Cap Wrench  
External Prefilter Kit  
External Prefilter Replacement  
Cartridge  
67500025  
67500026  
67500005  
External Prefilter Wrench  
External Prefilter O-Ring  
Base Controller with batteries (2AA)  
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67500006  
Advanced Controller with batteries  
(2AA)  
67500011  
67500012  
67500013  
67500014  
67500015  
Cap  
Lockring  
Backpulse Tank  
Base  
Inlet or Outlet Pipe Assembly  
(Inlet may also  
require solenoid NO)  
67500016  
67500017  
Drain Pipe Assembly  
Installation Sub Assembly Kit (inlet,  
outlet, drain, air vent)  
Solenoid Valve NC (Normally Closed)  
Solenoid Valve NO (Normally Open)  
Hex Elbow, ¾”Mx5/8” Hose Barb  
(Inlet may also  
require solenoid NO)  
67500018  
67500019  
67500020  
67500021  
Air Vent Valve, automatic float, duo  
vent  
67500009  
67500023  
67500024  
O-Ring Lube – NSF Certified  
Pressure Test Gauge Assembly  
MAYTAG MC1 Cleaning Solution  
(for ground  
water only)  
Startup of a new MAYTAG Whole Home Water Filtration  
System  
Once the MAYTAG Services Qualified Service Installer has completed the new System  
installation, the owner should thoroughly flush the filtration system before using. Simply open a  
nearby water tap and allow to run for about 1 hour. Ensure that the drain is open and unobstructed  
and able to accommodate the flow. Do not leave flowing water tap unattended. This will remove  
any residual preservative from the new System.  
Sanitizing Your Household Distribution System  
If your new MAYTAG Whole Home Water Filtration System is being used to filter water from  
sources other than a municipal drinking water supply, your household drinking water distribution  
system should be sanitized prior to use. Please see your MAYTAG Services Qualified Service  
Installer or MAYTAG Customer Care for details.  
Maintenance Schedule  
All service and maintenance is to be performed by a MAYTAG Services Qualified Service  
Technician. An annual integrity test must also be performed by a MAYTAG Services Qualified  
Service Technician. This annual test is required as part of the 5 year limited prorated membrane  
warranty.  
If the MAYTAG Services Qualified Service Technician determines that the System has a high  
degree of debris causing a reduction in System flowrate, the number of visits per year may be  
increased by MAYTAG to ensure that the System stays within operational limitations set by  
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MAYTAG Whole Home Water Filtration System and to ensure the limited warranty protection  
remains in effect.  
Table 2 outlines the maintenance schedule that should be followed for each Model of the  
MAYTAG Whole Home Water Filtration System:  
Table 2 – MAYTAG Whole Home Water Filtration System Maintenance Schedule  
Required service  
Part No.  
Comments  
Every 12 Mo.  
Water sources with high levels  
of particulate, usage and/or  
chlorine will require more  
frequent changes.  
Carbon Prefilter  
67500001  
Replace  
System cleaning  
Integrity testing*  
--  
Clean  
Test  
--  
Backpulse Tank air  
pressure  
Adjust air pressure as  
required**  
67500013  
--  
Test  
Base Controller  
batteries: 2AA  
Check timer and program  
settings  
Replace  
Water sources having  
significant sediment will require Clean  
more frequent cleaning.  
Stainless Steel  
Prefilter  
67500002  
System cleaning  
Integrity testing*  
--  
Clean  
Test  
--  
Backpulse Tank air  
pressure  
Adjust air pressure as  
Test  
67500013  
--  
required**  
Base Controller  
batteries: 2AA  
Check timer and program  
Replace  
settings  
*MAYTAG Services Qualified Service Technician must conduct an Integrity Test annually in order  
to validate the limited warranty.  
**BP tank pressure setpoint is recorded on page 2.  
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Required service Part No.  
Comments  
Every 6 mo.  
Every 12 Mo.  
Water sources with high levels of  
67500002 particulate will require more frequent  
cleaning.  
Stainless Steel  
Prefilter  
Clean  
System cleaning  
--  
Clean  
Test  
Integrity testing*  
System  
--  
67500007  
Backpulse Tank  
air pressure  
67500013 Adjust air pressure as required**  
Test  
External Pre-filter  
cartridge  
Highly variable service rate, due to  
67500004  
Clean or  
replace  
variability in raw water quality.  
Advanced  
Controller  
--  
Check timer and program settings  
Check  
Replace  
batteries: 2AA  
Table 2 – MAYTAG Whole Home Water Filtration System Maintenance Schedule(cont.)  
*MAYTAG Services Qualified Service Technician must conduct an Integrity Test annually in order  
to validate the limited warranty.  
**BP tank pressure setpoint is recorded on page 2.  
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Replacing/Cleaning the Internal Prefilter and Cleaning the  
System  
All service and maintenance is to be performed by a MAYTAG Services Qualified Service Technician.  
These instructions describe the procedure  
for installing, replacing or cleaning the  
Handle  
End  
MAYTAG Whole Home Water Filtration  
System internal prefilter and cleaning of  
the System. Model MWF4100AWS is  
equipped with the Carbon Prefilter (Photo  
3a) and Models MWF4200AWS and  
MWF4300AWS are equipped with the  
Stainless Steel Prefilter (Photo 3b).  
Important: The System must not be  
operated without either an internal  
Stainless Steel Prefilter or Carbon  
Prefilter in place.  
Special tools are required to perform  
service. These instructions are provided  
for information purposes only. Please call  
your MAYTAG Customer Care at 1-800-  
688-2002 to arrange all service and  
maintenance work.  
Spigot  
End  
Photo 3a. Carbon prefilter  
(Model MWF4100AWS)  
Photo 3b. Stainless steel prefilter  
(Models MWF4200AWS and  
MWF4300AWS)  
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To reduce the risk of severe injury, illness, death, and/or property damage, read and  
follow all instructions. Use only Maytag Whole Home Water Filtration System  
authorized parts where required to repair and service the Maytag Whole Home Water  
Filtration System.  
All service and maintenance is to be performed by a MAYTAG Services Qualified Service  
Technician.  
Save enough water for cleaning the Stainless Steel Prefilter prior to beginning this procedure.  
Your entire house will be without water during this time. Wear clean waterproof gloves while  
completing this procedure.  
Shut off water  
1. Locate the inlet and outlet ball valves. Refer to Photo 1 (page 6).  
These should be labeled.  
2. Close the inlet and outlet ball valves by turning them clockwise.  
Lever handles indicate ‘off’ position when turned perpendicular to  
the water pipe as shown in Photo 2b (page 6).  
Clockwise  
3. If equipped with a bypass valve, keep the bypass valve closed  
during this operation. Failure to properly shut off the water may  
lead to serious injury and/ or flooding and/or property damage.  
Drain the System  
for 1 minute  
4. Base controller (Models MWF4100AWS and MWF4200AWS) and  
Advanced controller (Model  
MWF4300AWS): Press the Next button  
once until the ‘Manual’ indicator flashes.  
Press and hold the Manual Flush button  
for 10 seconds. This will open the drain  
valve and hold the drain valve open for 5  
minutes. You may hear water flowing  
down the drain as the valve opens. You  
may toggle the valve closed at any time  
during the flush by pressing the Manual Flush button once. Press  
the Manual Flush button once after 1 minute to close the valve  
and avoid draining the System for this step.  
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Remove the cap  
and internal prefilter  
from the System  
5. After allowing the System to drain for 1 minute, remove the System cap  
using the cap wrench (not supplied, available from MAYTAG). To  
remove, turn counter-clockwise as indicated on the top of the cap.  
Photo 4.  
Cap Removal  
6. Pull the internal prefilter straight up and out of the internal prefilter  
housing. The prefilter may be a Carbon Prefilter or a Stainless Steel  
Prefilter depending on your model. Place the prefilter in a clean pail or  
sink to allow draining. If you have a Carbon Prefilter, dispose in a plastic  
bag. If you have a Stainless Steel Prefilter, set it aside until step 9.  
7. Wipe out inside of cap and filter chamber with a clean cloth.  
8. Inspect System o-ring (located above the System threads for the System  
Cap) for any wear or damage. Very small nicks in the o-ring can result in  
leaks. If necessary replace o-ring and use a very small amount of NSF  
approved lube (available from your MAYTAG Qualified Dealer) to  
regrease the o-ring.  
During this procedure, DO NOT open the Bypass Valves, as this will allow potentially  
contaminated water into the household distribution system. Contaminated water may  
lead to personal injury and/or death.  
Cleaning the  
Stainless Steel  
Prefilter  
9.  
If you have a Stainless Steel Prefilter, the outer surface of the Stainless  
Steel Prefilter can be cleaned to remove accumulated grit or debris.  
Use a brush to loosen solid material and rinse with clean water. It may  
be necessary to use water from a point in the system upstream of the  
System’s shutoff valve or an alternate water source for rinsing.  
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Cleaning System  
using:  
This procedure is to be conducted after the internal prefilter has  
been removed from the System. Do not permit the Carbon  
Prefilter to come into contact with chlorine bleach or any other  
form of chlorine. During this procedure the water level in the  
System should be half way up the internal prefilter cavity. If  
necessary, add water by slightly opening the inlet ball valve while  
observing the water level.  
Chlorine bleach  
(surface and  
municipal water)  
MAYTAG MC1  
Cleaning  
Solution  
(ground water)  
Always wear safety glasses and protective clothing when handling  
cleaning chemicals.  
10. Add 500mL of household chlorine bleach to System (5.25% as Cl2)  
OR 250 mL of 12% chlorine pool bleach OR add the MAYTAG MC1  
Cleaning Solution following instructions in the package.  
Model  
Cleaning Chemical Used  
MWF4100AWS and  
MWF4300AWS, any non-  
well water  
Chlorine Bleach (5.25% as Cl2)  
Chlorine Pool Bleach (12% as  
Cl2)  
MWF4200AWS, well  
water only  
MAYTAG MC1 Cleaning  
Solution  
Never intentionally or unintentionally mix chlorine bleach and MC-1 cleaner as  
poisonous and corrosive chlorine gas may be formed.  
Chlorine bleach must be less than 3 months old. The active percentage reduces with  
time.  
After the System has soaked it must be flushed as the sanitizing solution in the water  
supply may irritate the skin or cause illness if ingested.  
Do not use hot water during maintenance of the System. It is possible that if a hot water  
tap is used, high levels of chlorine or MAYTAG MC1 Cleaning Solution will enter the  
hot water tank and cause personal injury, illness and/or death.  
Soak 60 min.  
11. Allow System to soak 60 minutes. Drain System for 5 minutes using the  
controller as described in step 4. At the end of 5 minutes the System  
Controller Manual indicator will turn off or the System Controller flashing  
light will go out.  
Re-install Internal  
Prefilter.  
12. Re-install Stainless Steel Prefilter or install a new Carbon Prefilter and  
replace System Cap. When installing a new replacement or a clean,  
used internal prefilter, the spigot end of the prefilter (refer to Photo 3a  
and 3b on page 15), is carefully fitted into the inlet on the bottom of the  
prefilter cavity.  
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13. Replace System Cap. Use Cap Wrench to tighten.  
Ensure that the cap is properly tightened and that the o-ring is clean and intact otherwise  
leaks may occur. Leaks may result in personal injury or property damage.  
Fill and Flush for 30  
min.  
14. Partially open inlet ball valve slowly and watch for leaks. Water will  
begin to enter and pressurize the System. The air vent mounted on the  
cap is designed to allow air to enter and exit the System. The small  
black cap on the air vent should be loose at all times to permit the free  
flow of air. Once the System is full of water you will no longer hear air  
escaping from the air vent. Fully open the inlet ball valve.  
15. Flush to drain using the controller for 5 minutes as described in Step 4.  
Open outlet ball valve. Turn on a high demand faucet in your house (ie. a  
bathtub tap) and flush the System to a drain for 30 minutes.  
16. Wash hands thoroughly after maintenance work.  
Replacing the External Sediment Prefilter Cartridge  
All service and maintenance is to be performed by a MAYTAG Services Qualified Service  
Technician. Some tools/parts are available from MAYTAG. Wear clean waterproof gloves  
during this procedure.  
When the water is being drawn from a lake or other surface water source,  
the MAYTAG Whole Home Water Filtration System is equipped with an  
External Sediment Filter. Not all Systems include this device.  
Only a MAYTAG Services Qualified Service Technician may service the  
External Prefilter. For service, call the phone number at the front of this  
manual (page 2).  
Failure to clean or replace the External Sediment Prefilter Cartridge may  
result in reduced household water pressure.  
Photo 5. External Sediment Prefilter  
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To reduce the risk of severe injury, illness, death, and/or property damage, read and  
follow all instructions. Use only MAYTAG Whole Home Water Filtration System  
authorized parts where required to repair and service the MAYTAG Whole Home Water  
Filtration System.  
Save enough water for cleaning the External Prefilter Housing prior to  
beginning this procedure.  
Shut off water  
1. Close inlet ball valve (refer to Inlet valve as indicated in Photo 1 on  
page 6) and/or switch ‘off’ pump upstream of the filter. (The house  
will be without water during this operation.)  
2. Close outlet ball valve on MAYTAG Whole Home Water Filtration  
System. (See Outlet Valve as indicated in Photo 1.)  
Relieve pressure  
in System for 1  
minute  
3. Relieve pressure by activating the manual flush function on the  
controller of the MAYTAG Whole Home Water Filtration System for  
1 minute.  
Note: This step must be followed to avoid personal injury and damage  
to the System.  
Base controller (Models MWF4100AWS and  
MWF4200AWS) and Advanced controller  
(Model MWF4300AWS)  
Press the Next button once until the ‘Manual’  
indicator flashes. Press and hold the Manual  
Flush button for 10 seconds. This will open the  
drain valve and hold the drain valve open for 5  
minutes. You may hear water flowing down the  
drain as the valve opens. You may toggle the valve closed at any  
time during the flush by pressing the Manual Flush button once.  
Press the Manual Flush button after 1 minute to close the valve and  
avoid draining the System for this step.  
Drain filter  
4. Drain External Sediment Filter housing by opening  
stopcock on the bottom. Water may be drained directly  
into a container or through a ¼” plastic hose attached  
to the stopcock. Press and hold the red button on the  
top of the housing to allow air to enter the housing and  
drain more quickly.  
Stopcock  
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Disassemble  
External Prefilter  
Housing  
5. Using the optional External Prefilter Housing Wrench (available from  
MAYTAG), turn the housing to the left (counter clockwise) to  
disassemble (Photo 6).  
Photo 6. Disassembling the External Prefilter Housing  
6. Remove the External Prefilter Cartridge from the External Prefilter  
Housing.  
7. The surface of the External Prefilter Housing may be cleaned with a  
brush and rinsed with water to remove grit and debris. Discard used  
External Prefilter Cartridge.  
8. Inspect O-Ring and the External Prefilter Housing for damage or  
wear, as shown in Photo 7. Replace if required.  
Photo 7. Inspecting o-ring.  
Install new  
cartridge and  
restart System  
9. Insert the new External Prefilter Cartridge into the External Prefilter  
Housing. Ensure that the spigot on the bottom of the housing lines  
up with the hollow core of the External Prefilter Cartridge. Be careful  
not to damage the External Prefilter Housing when reinstalling  
External Prefilter Cartridge.  
10. Tighten using the optional External Prefilter Housing Wrench.  
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11. Restart pump or slowly open the inlet ball valve. Water will begin to  
enter and repressurize the System.  
12. Press and hold the red button on the External Prefilter head to allow  
air to exit the External Prefilter Housing during filling.  
Note: Step 12 is important for the External Prefilter to function properly.  
13. If the System is equipped with bypass, ensure that the bypass valve  
is closed.  
14. Flush the MAYTAG Whole Home Water Filtration System for 1  
minute using the controller (refer to step 3) to purge air from the  
System. Open the MAYTAG Whole Home Water Filtration System  
outlet ball valve to return to service.  
Setting the Controller  
To reduce the risk of severe injury, illness, death, and/or property damage, read and  
follow all instructions. Use only Maytag Whole Home Water Filtration System  
authorized parts where required to repair and service the Maytag Whole Home Water  
Filtration System.  
The Controller is a timing device that automatically opens the automatic drain valve to provide daily flushing and  
prevent accumulation of solid material that would result in premature System fouling.  
The MAYTAG Whole Home Water Filtration System is equipped with either a Base Controller (Models  
MWF4100AWS and MFW4200AWS) or Advanced Controller (Model MWF4300AWS). The Advanced controller  
includes the added feature of automated inlet (solenoid) valve control. This feature provides the most thorough  
flushing by completely draining the system.  
See Table 5 or 6 Controller Program Selection for a description of the various program choices available  
with each Controller.  
Base Controller  
(Models MWF4100AWS and MWF4200AWS)  
Base Controller setup procedure- Models MWF4100AWS and MWF4200AWS  
1. Modes: Use ‘next’ button to toggle through modes.  
2. Manual flush: Press ‘next’ until ‘manual’ is flashing. Press ’manual flush’  
and hold. If held for longer than 10 seconds, drain valve remains open. Toggle  
drain valve closed by pressing ‘manual flush’ once.  
3. Setting time of day: Press ‘next’ until ‘set time’ appears. Press ‘enter’. Use  
up/down arrows to set time of day. Press ‘enter’ to set.  
4. Set time of flush: Press ‘next’ until ‘start time’ appears. Press ‘enter’. Use  
up/down arrows to set time of flush. Press ‘enter’ to set.  
5. Setting program choice: Press ‘next’ until ‘program’ appears. Press ‘enter’.  
Use up/down arrows to select program choice. Press ‘enter’ to set.  
(See Table 5 for programming choices.)  
Base controller  
Use with low  
turbidity waters,  
<0.5NTU, usually  
pretreated  
municipal water.  
Has one output  
terminal and  
controls only the  
drain valve  
Table 3-Base Controller Setup Procedure  
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Advanced Controller  
(Model MWF4300AWS)  
Advanced Controller setup procedure  
1. Modes: Use ‘next’ button to toggle through modes.  
Advanced Controller  
2. Manual flush: Press ‘next’ until ‘manual’ is flashing. Press ’manual flush’  
and hold. If held for longer than 10 seconds, drain valve remains open. Toggle  
drain valve closed by pressing ‘manual flush’ once.  
Use with waters  
having turbidity up  
to 5.0NTU,  
3. Setting time of day: Press ‘next’ until ‘set time’ appears. Press ‘enter’. Use  
up/down arrows to set time of day. Press ‘enter’ to set.  
4. Set time of flush: Press ‘next’ until ‘start time’ appears. Press ‘enter’. Use  
up/down arrows to set time of flush. Press ‘enter’ to set.  
5. Setting program choice: Press ‘next’ until ‘program’ appears. Press ‘enter’.  
Use up/down arrows to select program choice. Press ‘enter’ to set.  
(See Table 6 for programming choices.)  
Has two output  
terminals and  
controls the  
automated drain  
and inlet valve.  
Table 4-Advanced Controller Setup Procedure  
Choosing a Controller Program  
Base Controller  
Controller-  
Program  
Recommended  
household  
occupancy  
(persons)  
Source water  
turbidity  
(NTU)  
Daily household  
water consumption  
No.  
Flushes  
per cycle  
No.  
System  
drains  
Flush water used  
per day  
(flow at  
per cycle 7USGAL/min)  
Program 1  
Program 2  
Up to 4  
<0.5  
300Usgal/d  
(1135L/d)  
300Usgal/d  
2
3
--  
14USgal/d (53L/d)  
Up to 4  
<0.5Peaks to  
--  
21USgal/d (80L/d)  
1.0NTU, <5% (1135L/d)  
of time  
Program 3  
Up to 6  
<0.5 Peaks to  
1.0NTU, <5% (1510L/d)  
400Usgal/d  
4
--  
28USgal/d  
(106L/d)  
of time  
Table 5-MWF4100AWS and MWF4200AWS Controller Program Selection  
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Advanced Controller  
Program  
Recommended  
household  
occupancy  
(persons)  
(Raw) Source  
Daily household  
water turbidity water consumption  
(NTU)  
No.  
Flushes  
per cycle  
No.  
System  
drains  
Flush water used  
per day  
(flow at  
per cycle 7USGAL/min)  
Program 1  
Program 2  
Up to 4  
<0.5  
300Usgal/d  
(1135L/d)  
400Usgal/d  
(1510L/d)  
2
4
--  
--  
14Usgal/d (53L/d)  
Up to 6  
<0.5  
28Usgal/d  
(106L/d)  
Peaks to  
1.0NTU, <5%  
of time  
Program 3  
Program 4  
Up to 4  
Up to 6  
<1.0  
300Usgal/d  
(1135L/d)  
2
2
1
2
13Usgal/d (49L/d)  
18Usgal/d (68L/d)  
Peaks to  
5.0NTU, <5%  
of time  
<5.0  
400Usgal/d  
(1510L/d)  
Peaks to  
10.0NTU,  
<5% of time  
Table 6-MWF4300AWS Controller Program Selection  
Winterization Procedure  
All service and maintenance is to be performed by a MAYTAG Services Qualified Service  
Technician.  
Some of the necessary tools required are available for purchase from MAYTAG. If the Stainless  
Steel Prefilter requires cleaning, you may want to collect enough water in a suitable container  
from a tap for cleaning the Stainless Steel Prefilter prior to beginning this procedure. All water in  
the house will be shut off for the duration of this procedure. Be sure to wear clean waterproof  
gloves during this procedure and to read through the procedure first before beginning.  
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Never ever use any AUTOMOTIVE type antifreezes when winterizing drinking systems. This  
may result in serious injury or death.  
The use of cheaper ‘non-propylene glycol based’ plumbing or RV antifreezes may damage the  
System’s internal components voiding all warranties. Antifreeze used must be plumbing  
antifreeze, rated for –50 oC (-58 F), consisting primarily of propylene glycol and must not contain  
any ethanol or alcohols.  
Propylene glycol will provide protection of the System against freezing down to –40 oC (-40 F) as  
long as the proportion of preservative to water is correct. The amount and concentration of the  
preservative solution has been selected to take into account water that is not easily drained from  
the System. This procedure only protects the MAYTAG Whole Home Water Filtration System  
from freezing and does not protect the rest of the house.  
Do not use hot water during commissioning or maintenance of the System. It is possible that if a  
hot water tap is used, high levels of factory preservative, chlorine or MAYTAG MC1 Cleaning  
Solution will enter the hot water tank and cause personal injury, illness and/or death. It is  
recommended to close the hot water inlet valve during commissioning or maintenance of the  
System and to reopen the hot water inlet valve at the end of the procedure.  
When filling System, fill slowly and watch for leaks to avoid excessive water dripping onto floor.  
During this procedure DO NOT open the Bypass Valves as this will allow potentially  
contaminated water into the household distribution system. Contaminated water may lead to  
personal injury and/or death.  
Chlorine bleach must be less than 3 months old. The active percentage reduces with time.  
This procedure does not disinfect all of the household lines. It is strongly recommended that all  
of the lines are sanitized as water left in pipes may be microbially unsafe.  
When treating surface water sources a maximum prefilter mesh size of 30 micron is required.  
Failure to provide this level of prefiltration may lead to System damage. A damaged System will  
not perform effectively, endangering the homeowner or occupant through possible serious  
personal injury and/or even death.  
Do NOT allow the preservative (plumbing antifreeze) to drain onto the ground, into a septic bed,  
storm sewer or any body of water. Check the plumbing antifeeze manufacturers directions and  
warnings for more information.  
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Figure 2 Drain line components for all models.  
System  
Drain line  
Figure 3 Inlet and outlet line components for MWF4100AWS and MWF4200AWS.  
Inlet or Outlet  
Port on System  
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Figure 4 Inlet line components for MWF4300AWS.  
Figure 5 Outlet line components for MWF4300AWS.  
Before  
Winter  
Freeze-up:  
1. Close the inlet ball valve. If a bypass valve is installed, the bypass valve  
must remain closed.  
2. Completely drain the System and household piping. To drain the System  
use the controller and refer to procedure “Internal Prefilter  
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Replacement/Cleaning and System Cleaning Procedure” use the System  
controller and flush to drain for 5 minutes. To begin draining the  
household pipes, turn on a nearby cold water tap and leave it on until the  
tap only drips. Turn off the tap.  
3. Remove the drain line from the drain valve and insert a ¾” MNPT Hex  
PVC plug (available at most hardware stores) to prevent preservative from  
leaking. Remove hose clamp on drain line and remove elbow. (Refer to  
Figure 1 for location of drain line on your System and Figure 2 for drain  
line parts.)  
Photo 8. ¾” Plug in Automated  
Drain Valve  
4. Drain the pipes by disconnecting the outlet line on the side of the stainless  
steel flex hose furthest from the System. (Refer to Figure 1 for location of  
outlet line on your System and Figure 3 or 4 depending on your model for  
the outlet pipe assembly parts.) Drain into bucket for at least 10 minutes.  
5. Close the outlet ball valve. (Refer to Photo 1 for location.) Plug the  
disconnected outlet line on the System side with a ¾” MNPT Hex PVC  
plug at the end of the Stainless Steel flexhose.  
Photo 9. ¾” Plug in Stainless Steel  
Flex Hose in Outlet Line  
6. If using an External Prefilter, drain the External Prefilter Housing (refer to  
“Replacing the External Sediment Prefilter Cartridge” section), remove  
the External Prefilter Cartridge and discard the External Prefilter  
Cartridge. Replace the External Prefilter Housing without an External  
Prefilter Cartridge and close the stopcock on the bottom of the External  
Prefilter Housing.  
7. Remove System Cap using the Cap Wrench.  
8. Remove Stainless Steel Prefilter (Models MWF4200AWS and  
MWF4300AWS) or Carbon Prefilter (Model MWF4100AWS). If using a  
Carbon Prefilter, discard the Carbon Prefilter. If using a Stainless Steel  
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Prefilter, clean and set aside the Stainless Steel Prefilter.  
9. Fill the System with approximately 16 litres (4 US gallons) of –50 oC (-58  
F) propylene glycol based plumbing antifreeze to 2” below the top of the  
prefilter cavity.  
10. Unplug the outlet line on the System side to “open the outlet” by  
removing the ¾” PVC plug. Remove approximately 4 litres (1 US gallon)  
from the System into an empty propylene glycol based container. The  
fluid in the System must be 2” above the bottom of the prefilter cavity.  
Close the outlet line by replugging the outlet line with the ¾” PVC plug.  
Discard the collected fluid in accordance with the manufacturers  
directions and save the container.  
11. Save all empty antifreeze containers for the spring.  
12. If using a Stainless Steel Prefilter, replace the Stainless Steel Prefilter.  
13. Replace the System Cap using the Cap Wrench.  
14. Check the drain plug and the outlet plug are closed snug. Make sure there  
are no leaks. The System is ready for the winter.  
Note: The preservative will provide protection against freezing down to –40°C as  
long as the proportion of propylene glycol to water is correct. The amount and  
concentration of the propylene glycol solution has been selected to take into  
account water that is not easily drained from the System. This procedure does  
not protect the rest of the house from freezing, it only provides necessary  
precautions for the MAYTAG Whole Home Water Filtration System.  
Never mix MAYTAG MC1 Cleaning Solution with chlorine bleach.  
Spring  
startup  
and  
1. Drain the propylene glycol solution from the System by removing the  
outlet line plug. Drain into the saved antifreeze containers.  
cleansing  
2. Dispose of the propylene glycol solution in accordance with the  
manufacturers directions.  
3. Remove the drain plug from the drain valve.  
4. Reconnect the drain and outlet lines. (Refer to Figures 2, 3 and 4 if  
necessary.) Ensure the connections and the hose clamp on the drain hose  
are snug. Ensure there are no kinks in the drain line.  
5. Open the inlet ball valve and fill the System. Air will escape through the  
air vent on the System cap.  
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6. Open the outlet ball valve. Open the closest cold water high demand tap  
(ie. bathtub faucet) for 30 minutes.  
7. Open all cold taps one at a time for 1 minute. Flush all toilets once.  
8. Close the inlet ball valve. Partially drain System using the flush function  
for 1 minute to depressurize the System, refer to “Replacing/Cleaning the  
Internal Prefilter and Cleaning the System” use the System controller in  
step 4.  
9. Remove System Cap using the Cap Wrench.  
10. If using a Stainless Steel Prefilter, remove and set aside the Stainless Steel  
Prefilter in a clean pail or sink.  
11. Be sure the water level in the System is approximately ½ way up the  
prefilter cavity. Add more water using the inlet ball valve if necessary.  
Add 500 mL of unscented household chlorine bleach (approximately  
5.25% chlorine), maximum 3 months old, to the System.  
Note: Do not allow chlorine to come into contact with the Carbon  
Prefilter.  
12. Allow the System to soak for 15 minutes. Drain the System using the  
controller as in step 8 above.  
Note: If the winterization spring start up is combined with the annual  
maintenance sanitizing/cleaning procedure, the System must soak for 60 minutes.  
If the System is on well water, the chlorine must be substituted with MAYTAG  
MC1 Cleaning Solution instead of chlorine bleach. Never mix chlorine bleach  
with the MAYTAG MC1 Cleaning Solution.  
13. If using a Carbon Prefilter, install a new Carbon Prefilter. If using a  
Stainless Steel Prefilter, reinsert the Stainless Steel Prefilter.  
14. Replace the System Cap using the Cap Wrench.  
15. If using an External Prefilter, drain the External Prefilter Housing (refer to  
“Replacing the External Sediment Filter Cartridge” section) and insert a  
new External Prefilter Cartridge into the External Prefilter Housing.  
Close the External Prefilter stopcock.  
16. Partially open the inlet ball valve slowly and watch for leaks. The air vent  
will make a hissing noise as air escapes. If no noise is heard, open the  
small black cap on top of the air vent. Once the System is full of water,  
open the inlet ball valve fully.  
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17. Flush to drain for 5 minutes using the controller (refer to step 8 above).  
Open the outlet ball valve. Open a nearby cold water high demand tap for  
30 minutes.  
Note: The water may taste slightly different for the first few days but will not be  
harmful if procedures are followed. It is recommended that first thing in the  
morning for the first two days after this procedure is complete, leave a cold water  
tap on full for 30 minutes.  
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Annual Maintenance Checklist  
Required annually  
Integrity test  
Chlorine (or MAYTAG MC1) cleaning  
Test and record inlet minus outlet pressure and flow rate  
during test (TMP test)  
Test backpulse tank air pressure  
Change internal Activated Carbon filter (MWF4100AWS) or clean  
internal Stainless Steel filter (MWF4200AWS, MWF4300AWS)  
Change External sediment prefilter cartridge (MWF4300AWS)  
Record water meter reading  
Replace/ check controller batteries  
Check timer clock setting, flush time setting, program choice  
All service and maintenance is to be recorded on the Service Tag on the MAYTAG Whole Home  
Water Filtration System. This tag will be filled out by the MAYTAG Services Qualified Service  
Technician to maintain the limited warranty.  
Cleaning the Stainless Steel Casing  
The stainless steel surface of your MAYTAG Whole Home Water Filtration System requires no  
special maintenance. If required the surface may be cleaned using a mild soap solution. Do not  
use any other cleaners or abrasive materials on the stainless steel surface as these cleaners may  
damage the label. Wipe the System dry with a soft cloth afterward.  
Frequently Asked Questions  
What does the System do?  
The System has been specifically designed to physically block and remove bacteria, viruses and  
parasites including cryptosporidium and giardia (beaver fever) and to eliminate cloudiness from  
your drinking water.  
The Carbon Prefilter removes chlorine to improve taste and odours in municipal water.  
The System effectively filters all municipal, well and lake water.  
Where is the System installed?  
The System is installed at the point where water enters the house to provide filtered water from  
every tap. Water is available on demand with no wasted water during filtration.  
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Does the System require electricity?  
Filtration is accomplished with existing water pressure and no electricity is required to filter your  
water. Unless required for pump operation, the System will continue to filter water during a  
power failure. Electrical power is required to operate the automated drain and inlet (solenoid)  
valves that initiate automatic flushing of the System. If electrical power is not available the  
System will not conduct automatic flushing. Controller settings are saved by battery backup  
power.  
Does the System affect the water pressure?  
There is minimal effect on your existing water pressure. Under most circumstances, no change in  
water pressure will be noticed after the installation of a new System. There is no need for an  
additional water pump if the existing water pressure meets the minimum System requirements.  
Under normal operation in cloudy water the System may foul more quickly than in cleaner water,  
may require more frequent cleanings and may require alternate controller settings.  
What can be done to increase my water pressure?  
Table 5 outlines four reasons why your pressure may be lower than normal. Check as many as  
possible before calling MAYTAG Customer Care.  
Table 5 – Possible causes of low water pressure  
Problem  
Solution  
1. The city / pump pressure is low or  
your line is scaled.  
Call the city or check your pump.  
2. The External Prefilter Cartridge (if  
installed) is fouled.  
Call MAYTAG Customer Care to clean or change  
the External Prefilter Cartridge.  
3. The Internal Prefilter (Carbon or  
Stainless Steel) is fouled.  
Call MAYTAG Customer Care to clean or change  
the Carbon or Stainless Steel Prefilter.  
4. The MAYTAG Whole Home Water Initiate Manual Flush Function. If this does not  
Filtration System is fouled.  
resolve the low-pressure situation, call MAYTAG  
Customer Care for cleaning or possible System  
replacement.  
How often does the MAYTAG Whole Home Water Filtration System need to be  
replaced?  
The System is designed to last the life of the membrane, with regular maintenance.  
How long does the System last?  
The System will generally last over 10 years if used on municipal water and will last from 5 to 10  
years on surface/lake waters depending on the level of contamination in the incoming water.  
What do I need to do if I go away for an extended period of time?  
If you wish to shut off the water supply to your house while you are away you may simply close  
the outlet ball valve on the MAYTAG Whole Home Water Filtration System. The MAYTAG  
Whole Home Water Filtration System will continue to flush daily but water will be unavailable in  
the house. If you plan to turn off the inlet ball valve (not recommended), you must unplug the  
controller. When you return open the outlet ball valve (and ensure inlet ball valve is open and  
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controller is plugged in) and household pressure will be restored. It is recommended that you also  
turn each tap on for 10 minutes to flush out stagnant water before use.  
How do I bypass the MAYTAG Whole Home Water Filtration System?  
Bypassing the MAYTAG Whole Home Water Filtration System is not recommended unless  
there is an Emergency and your MAYTAG Whole Home Water Filtration System is not  
working properly. Contaminated water may enter your home, which can cause serious  
health problems, even death. See “Safety Instructions” section for Bypass Instructions and  
warnings.  
What happens if the power goes out?  
Nothing. The timer has a built in battery backup designed for power failure. The MAYTAG  
Whole Home Water Filtration System does not require power to filter water and your System will  
filter water provided adequate water pressure is available at the source. If the power goes out  
during a scheduled cleaning, the System will return to filtering water and wait for the next  
scheduled time for cleaning.  
How long does the automatic cleaning cycle take?  
The System backflushes itself daily to clean the System filter. It automatically flushes impurities  
down the drain at the homeowner’s pre-selected time. The cleaning cycle takes approximately 5-  
10 minutes and uses a minimal amount of water.  
How much water is used for flushing?  
Refer to Table 6 Operational Limits of the System in the “MAYTAG Whole Home Water  
Filtration Operational Specification” section.  
How do I set a new time for the daily backwash and cleaning?  
Refer to the instructions with the Controller on the wall to reprogram using the instruction sheet  
or refer to “Setting the controller” section for instructions.  
Is there a replaceable prefilter needed?  
If used, the Carbon Prefilter needs to be replaced every 12 months. Also, if the External Prefilter  
is used it will need to be replaced approximately every 6 months depending on water conditions.  
What are the maintenance requirements?  
An annual maintenance inspection, integrity test and Carbon Prefilter change is performed  
annually by a MAYTAG Services Qualified Service Technician. There is a nominal fee for the  
annual service. If an External Prefilter is used, this will also need to be checked approximately  
every 6 months.  
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How long does the Carbon Prefilter last?  
The Activated Carbon Prefilters are designed to filter over 100,000 US gallons (378,000 L). The  
average homeowner will find it necessary to change the activated carbon filter every 9-12 months.  
The quality of water, amount of chlorine, other contaminants in the water (chlorine), and the  
amount of water used determines the actual life of an activated carbon filter. Activated carbon  
filters have been designed for maximum life to eliminate the inconvenience of changing them.  
Can I water my lawn with the MAYTAG Whole Home Water Filtration System’s  
filtered water?  
You can use filtered water outside if you wish. You may choose to have a bypass installed if you  
use large amounts of water through your outside tap that does not need to be filtered. Call  
MAYTAG Customer Care or MAYTAG Technical Assistance for more details.  
Can it be shut down in winter?  
If the cottage or home is not winterized, refer to the Winterization Procedure on page 25 to drain,  
shutdown and fill the System with propylene glycol for the winter. In the spring the propylene  
glycol would be drained from the System and then sanitized for use during cottage or home  
opening.  
What happens if there is a boil water alert in my area?  
If you receive notice that there is a boil water alert in your area, there are extra precautions that  
you must take with your water supply. A boil water alert is a serious announcement made in the  
interest of protecting your health from water that may be contaminated.  
We would recommend you take extra precautions. Follow these steps during a boil water alert:  
Use household chlorine bleach to disinfect the aerators on each faucet in your home each day.  
Wash your hands frequently.  
Test your water for bacteria at the beginning of a boil water alert, and once a month thereafter  
to ensure your water supply has not become contaminated. Call your local government  
officials for local directions on water quality, testing, frequency of testing, and guidelines.  
If the bacteria test indicates that bacteria exists in your home, call MAYTAG Customer Care  
for assistance. If your water tests come back with results that show no bacteria in your water,  
continue to use your water supply. Continue checking the water for bacteria at least once a  
month.  
If my System came with a Stainless Steel Prefilter can I buy a Carbon Prefilter?  
Depending on the System application, an optional Carbon Prefilter may be purchased to replace  
the Stainless Steel Prefilter. Call MAYTAG Customer Care for support.  
My water is from the lake and it has a funny smell, can something be done?  
Smells like fish or algae that come from lake water are not harmful. Using a Carbon Prefilter  
instead of the Stainless Steel Prefilter may minimize these smells. However, if a Carbon Prefilter  
is used it will need to be replaced more frequently than once a year.  
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My lake water is quite dirty and the External Prefilter Cartridge requires  
replacement quite often. Can I increase the time between replacements of the  
External Prefilter Cartridge?  
Yes. In some cases two External Prefilters have been installed. With two External Prefilters, the  
time to replace the External Prefilter Cartridge is extended by more than twice the original time.  
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Troubleshooting  
The following section will help diagnose some of the problems that might occur with the  
MAYTAG Whole Home Water Filtration System. This guide is provided for information  
purposes only. Call your MAYTAG Customer Care for assistance if there are any concerns with  
the MAYTAG Whole Home Water Filtration System.  
Section of  
System  
General  
Problem/Situation  
Correction/Action  
A part is missing.  
Most standard hardware parts are available at the  
local hardware store or call MAYTAG Customer  
Care for a MAYTAG Whole Home Water  
Filtration System replacement part.  
Cap is not properly tightened.  
System leaks water.  
O-ring is not clean or intact.  
O-ring is not in place.  
Connections are not tight.  
Connections were too tight and part broke.  
Water is not adequately drained from System prior  
to removing cap.  
Teflon tape not used on thread.  
Checking  
Backpulse Tank  
Pressure is too high.  
Release some of the pressure until the desired  
pressure is reached.  
Pressure *(Must  
relieve water  
pressure from  
System before  
checking backpulse  
tank.)  
The pressure is too low.  
Add more pressure using a compressor or hand  
pump. Check the pressure again the next day. If  
the pressure drops call MAYTAG Customer Care.  
Connecting  
Piping  
Assemblies  
Threads are cross-threaded.  
A leak results.  
Replace the parts if possible. Add more Teflon tape  
and slowly thread the two parts together to attempt  
to fix the problem.  
Tighten connection.  
Loosen connection that is too tight.  
No Teflon tape was used, call MAYTAG Customer  
Care to reinstall part using Teflon tape.  
Air Vent  
Water spouts from top.  
Air relief port is not capped.  
Air vent is faulty.  
No water is flowing through  
System.  
Black air relief port cap must be loosened to 1 ½  
turns (to open).  
Removal of Cap Can not remove cap.  
System may be pressurized. Turn off inlet ball  
valve and drain System using controller.  
No cap wrench – call MAYTAG Customer Care.  
External  
Prefilter  
Does not drain fast enough.  
Press and hold the red button on the top of the  
housing to allow air to enter the housing and drain  
more quickly.  
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Section of  
System  
Problem/Situation  
Correction/Action  
Water is leaking from the  
bottom.  
Close the stopcock.  
Base Controller Drain does not function.  
Repeatedly push “Next” until the MANUAL  
indicator flashes. Press and hold the “manual flush”  
button for 10 seconds. The “Manual” indicator will  
appear on the screen. This will open the drain valve  
for 5 minutes. To toggle the valve closed at any  
time press the “manual flush” button once.  
If the valve still does not open, it is possible the  
valve may need to be replaced. Call MAYTAG  
Customer Care.  
Advanced  
Controller  
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MAYTAG Whole Home Water Filtration System Operational  
Specifications  
Table 6 indicates the operational limitations of the MAYTAG Whole Home Water Filtration  
System.  
Table 6 – Operational Limits of the System  
Recommended Max Flow Rate Per/min (LPM/USgpm)  
MWF4100AWS ………………………………………………….  
MWF4200AWS MWF 4300AWS…………………………………  
17/4.5  
34/9  
Pressure Drop at 34 LPM (kPa/psi)*  
MWF4100AWS …………………………………………………  
MWF 4200AWS MWF4300AWS ………………………………  
17/2.5  
41/6  
Maximum working pressure (kPa/psi)………………………  
Minimum working pressure (kPa/psi)………………………  
Rated Capacity (L/USgal per day)**…………………………  
690/100  
241/35  
1500/390  
Minimum Temp (C/F)…………………………………………  
Maximum Temp (C/F)…………………………………………  
Approx flush volume (L/USgal)………………………………  
System Efficiency……………………………………………..  
>0/32  
<38/100  
45/12  
97%  
Controller Voltage……………………………………………….  
Base Width (m/in.)……………………………………………….  
120V  
0.45x0.45/18x18  
Minimum height required (m/in.)………………………………  
1.88/74  
*At time of installation  
** Depends on water quality and flow rate  
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MAYTAG WHOLE HOME WATER FILTRATION SYSTEM Limited  
Warranty  
You have just purchased one of the leading whole home water treatment systems available. As an  
expression of our confidence in Maytag Whole Home Water Filtration System, your drinking water system is  
warranted to the original end user against defects in material and workmanship when:  
It has been installed in accordance with Maytag specifications by a Maytag Services Qualified Service  
Installer.  
Annual maintenance has been performed by a Maytag Services Qualified Service Technician. Proof of  
purchase (invoice) is required.  
For a period of one year after installation:  
All parts and labour on the complete System excluding consumables (e.g. Prefilters, cleaning solutions,  
batteries etc.) and labour required for the operation and maintenance of the MAYTAG WHOLE HOME  
WATER FILTRATION SYSTEM as specified in the owners manual.  
For a period of two years after installation:  
All parts used in the original installation of the MAYTAG WHOLE HOME WATER FILTRATION SYSTEM,  
are covered by warranty excluding consumables ( e.g. Prefilters, cleaning solutions, batteries, etc) required  
for the operation and maintenance of the MAYTAG WHOLE HOME WATER FILTRATION SYSTEM.  
Labour to install warranted parts and trip charges including mileage are the responsibility of the  
homeowner.  
For a period of 5 years from the date of original installation:  
Maytag will replace the original MAYTAG WHOLE HOME WATER FILTRATION SYSTEM Membrane  
Module when a Maytag Services Qualified Service Technician finds a membrane integrity breach, as  
defined by an integrity check, within the warranty period. Maytag reserves the right to examine membrane  
modules deemed by the Maytag Services Qualified Service Technician to have a membrane integrity  
beach, and provide the final opinion on whether the membrane module is defective. If the part is found to be  
defective, Maytag will pro rate the cost of a membrane module as follows:  
MAYTAG WHOLE HOME WATER  
FILTRATION SYSTEM Warranty Schedule  
Up to 24 months  
Pro-rated cost to the homeowner as a %  
of Suggested List  
0%  
25-36 months  
37-48 months  
49-60 months  
40%  
60%  
80%  
Labour to install warranted parts and trip charges including mileage are the responsibility of the  
homeowner.  
This warranty does not apply:  
to damage caused by accident, fire, flood, freezing, Acts of God, misuse, misapplication, neglect, alteration,  
installation or operation contrary to our printed instructions, or by the use of accessories or components  
which do not meet Maytag specifications.  
to the cost of installation or defects caused by improper storage or handling prior to installing the  
equipment.  
to any work done by anyone other than a Maytag Services Qualified Service Technician.  
to work done under normal maintenance, calibration or regular adjustments as specified in operating and  
maintenance instructions of this manual and or labour involved in moving adjacent objects to gain  
access to the MAYTAG WHOLE HOME WATER FILTRATION SYSTEM .  
to any System which has been damaged or defaced.  
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to Systems that have been subject to improper, abnormal or insufficient care or cleaning, or to modification,  
tampering, alteration, improper service, repair, assembly or disassembly by anyone other than a  
Maytag Services Qualified Service Technician.  
to damage or defects resulting from exposure to excessive heat or cold (including extremely hot or cold  
water), or use on improper electrical current or voltage. The System is not for use with hot water  
to Systems with which non - Maytag consumable items have been used  
to Systems that have been operated without the specified prefilter  
to Systems that have been operated without the necessary sediment prefilter on surface waters  
to Systems that have been subjected to freezing temperatures which have not been properly winterized as  
specified in the owners manual  
to Systems that have been left drained of water or without proper preservation fluids  
to membrane fouling  
if this filtration device is used for commercial and/or rental purposes. This water filtration device is designed  
for normal household use. Filter replacement due to fouling may vary with the quality and quantity of  
water.  
This limited warranty is provided only to the original consumer purchaser or gift recipient of the MAYTAG  
WHOLE HOME WATER FILTRATION SYSTEM resident in Canada or the United States and may be  
enforced only by such person. Any repair or replacement to the System under this warranty shall not extend  
the warranty period. All parts and products removed from the System under this warranty become the  
property of Maytag. The owner is responsible for any repairs or replacements that are not covered by this  
warranty.  
Maytag reserves the right to make changes in design or add any improvements on any product. The right is  
always reserved to modify equipment because of factors beyond our control and government regulations.  
Changes to update equipment do not constitute a warranty change. Charges involved as a result of these  
product changes do not include freight or foreign, excise municipal or other sales tax. All such freight and  
taxes are the responsibility of the consumer.  
The foregoing expressed warranties are in substitution for and exclude all other warranties of any kind  
whether arising under statute, and tort, or by implication of law or otherwise including, to the full extent as  
may be allowed by law, liability for any other representations respecting the MAYTAG WHOLE HOME  
WATER FILTRATION SYSTEM, statutory warranties or implied warranties or conditions as to its  
merchantability or fitness. No agent, employer, representative of Maytag or Maytag Qualified Dealer, nor  
any other person is authorized to modify this warranty in any respect.  
ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF  
MERCHANTABILITYAND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO  
THE PERIOD SPECIFIED ABOVE FOR THE PARTS DESCRIBED IN THIS LIMITED WARRANTY. As a  
manufacturer, we do not know the characteristics of your water supply. The quality of water supplies may  
vary seasonally or over a period of time. Your water usage may vary as well. Water characteristics can also  
change if your drinking water system is moved to a new location. For these reasons, we assume no liability  
for the determination of the proper equipment necessary to meet your requirements, and we do not  
authorize others to assume such obligations for us. MAYTAG’s OBLIGATIONS UNDER THIS  
WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT OF THE FAILED PARTS OF THIS  
WHOLE HOME WATER FILTRATION SYSTEM, AND WE ASSUME NO LIABILITY WHATSOEVER FOR  
DIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL OR OTHER DAMAGES.  
The above provisions do not preclude the operation of any applicable provincial or state statute or  
regulation, which in certain circumstances may not allow some of the limitations or exclusions described in  
these warranty coverage’s.  
Should service be required during or after the warranty period, or should you have any questions regarding  
how to use your MAYTAG WHOLE HOME WATER FILTRATION SYSTEM, please call 1-800-688-2002 or  
visit your Maytag Qualified Dealer.  
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The MAYTAG Whole Home Water Filtration System must be;  
kept wet at all times after installation.  
winterized prior to temperatures falling below 0°C (32 F).  
tested annually using the integrity test.  
operated with a prefilter.  
Failure to do so may cause System to dry and become damaged, which may lead to  
personal injury, and/or physical damage and will void any warranty.  
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