Series Twelve PC
INTELLIGENT ELECTRIC
WATER HEATER
Model Numbers
HRE21250PC
HRE21282PC
USER’S GUIDE
FOR POTABLE WATER
HEATING ONLY
GAMA certification applies to all residential
electric water heaters with capacities of 20 to
120 Gallons. Input rating of 12 Kw or less at a
voltage no greater than 250 V.
NOT SUITABLE FOR
SPACE HEATING
Caution:
WARNING
Read and Follow All
Safety Rules and
Operating Instructions
Before First Use of
This Product.
READ THE GENERAL SAFETY SECTION BEGINNING ON INSIDE
COVER AND THEN THIS ENTIRE MANUAL BEFORE INSTALLING OR
OPERATING THIS WATER HEATER.
Save this Manual for Future Reference.
Printed in the U.S.A. 0104
Part No. 66001714
184744-000
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Safety Instructions (cont’d)
WARNING
WATER HEATERS EQUIPPED FOR ONE VOLTAGE
ONLY: This water heater is equipped for one type
voltage only. Check the rating plate near the bot-
tom access panel for the correct voltage. DO NOT
use this water heater with any voltage other than
the one shown on the model rating plate. Failure to
use the correct voltage can cause problems which
can result in DEATH, SERIOUS BODILY INJURY, OR
PROPERTY DAMAGE. If you have any questions or
doubts consult your electric company.
WARNING
HYDROGEN GAS: Hydrogen gas can be produced in
a hot water system that has not been used for a
long period of time (generally two weeks or more).
Hydrogen gas is extremely flammable and explo-
sive. To prevent the possibility of injury under these
conditions, we recommend the hot water faucet be
opened for several minutes at the kitchen sink
before any electrical appliances which are connect-
ed to the hot water system are used (such as a dish-
washer or washing machine). If hydrogen gas is pre-
sent, there will probably be an unusual sound simi-
lar to air escaping through the pipe as the hot
water faucet is opened. There must be no smoking
or open flame near the faucet at the time it is open.
CAUTION
WATER HEATERS EVENTUALLY LEAK: Installation of
the water heater must be accomplished in such a
manner that if the tank or any connections should
leak, the flow of water will not cause damage to the
structure. For this reason, it is not advisable to install
the water heater in an attic or upper floor. When
such locations cannot be avoided, a suitable drain
pan should be installed under the water heater.
Drain pans are available at your local hardware
store. Such a drain pan must have a minimum diam-
eter of at least 13⁄4 inches greater than the water
heater diameter and must be piped to an adequate
drain.
CAUTION
Never use this water heater unless it is completely
full of water. To prevent damage to the tank and
heating element, the tank must be filled with water.
Water must flow from the hot water faucet before
turning “ON” power.
3
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Table of Contents
Safety Instructions
..........................................................................................................................................2, 3
Table of Contents.................................................................................................................................................4
Customer Information
Product Specifications
Accessories and Tools Needed..............................................................................................................6
Accessories............................................................................................................................................................................6
Tools .....................................................................................................................................................................................6
...................................................................................................................................5
....................................................................................................................................5
Instructions for Installation
................................................................................................................7-22
Removing the Old Water Heater..........................................................................................................................................7
Locating the New Water Heater ..........................................................................................................................................8
Typical Installation............................................................................................................................................................... 8
The Convertible Lower Element..........................................................................................................................................9
Water Piping.......................................................................................................................................................................10
T&P Valve and Pipe Insulation .......................................................................................................................................10
Temperature-Pressure Relief Valve .....................................................................................................................................11
Filling the Water Heater.....................................................................................................................................................12
Converting the Lower Element.....................................................................................................................................12-14
Wiring Diagram .................................................................................................................................................................15
Wiring ................................................................................................................................................................................16
Selecting Thermostat Location...........................................................................................................................................17
Routing Wire Harness to Location................................................................................................................................17
Thermostat Removal................................................................................................................................................17, 18
Remote Thermostat Wiring at Water Heater ..........................................................................................................18-20
Remote Thermostat Installation and Wiring.......................................................................................................... 20, 21
Installation Checklist ..........................................................................................................................................................22
Instructions for Operation
.................................................................................................................23-26
Temperature Regulation......................................................................................................................................................23
Temperature Conditions .....................................................................................................................................................23
Programming the Thermostat.......................................................................................................................................23-26
Service and Maintenance
....................................................................................................................27-31
Temperature-Pressure Relief Valve Operation....................................................................................................................27
Draining..............................................................................................................................................................................27
Anode Rod Inspection........................................................................................................................................................28
Element Cleaning and Replacement .............................................................................................................................28-30
Drain Valve Washer Replacement ......................................................................................................................................31
Service.................................................................................................................................................................................31
Troubleshooting
............................................................................................................................................32-35
Start Up Conditions............................................................................................................................................................32
Thermal Expansion........................................................................................................................................................32
Strange Sounds...............................................................................................................................................................32
Operational Conditions ................................................................................................................................................32, 33
Smelly Water..................................................................................................................................................................32
Air in Hot Water Faucets...............................................................................................................................................32
Rumbling Noise .............................................................................................................................................................32
High Temperature Shut Off System........................................................................................................................32, 33
Not Enough Hot Water.................................................................................................................................................33
Water is Too Hot ...........................................................................................................................................................33
Thermostat Diagnostics .................................................................................................................................................34
Leakage Checkpoints.....................................................................................................................................................35
Repair Parts List
............................................................................................................................................37-39
Warranty.......................................................................................................................................................................40
4
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Customer Information
NEC - National Electrical Code NFPA 70. This publica-
tion is available from your local government or public
library or electric company or by writing Underwriters
Laboratories Inc., 333 Pfingsten Road, Northbrook, IL
60062.
Thank You
for purchasing a Maytag water heater.
Properly installed and maintained, it should give you years of
trouble free service. It is strongly suggested that this new
water heater be professionally installed, call Maytag Customer
Service at 1-800-788-8899 for recommended installers.
• If after reading this manual you have any questions or do
not understand any portion of the instructions, call Maytag
Customer Service at 1-800-788-8899 for an authorized
servicer.
Abbreviations Found In This Instruction Manual
U.L. - Underwriters Laboratories Inc.
NEC - National Electrical Code
ANSI - American National Standards Institute
• Carefully plan the place where you are going to put the
water heater. Correct electrical wiring and connections are
very important in preventing death from possible electrical
shock and fires.
Examine the location to ensure the water heater complies
with the “Locating the New Water Heater” section.
• Read the “Safety Instructions” section, pages 2 and 3 of this
manual first and then the entire manual carefully. If you
don’t follow the safety rules, the water heater will not oper-
ate properly. It could cause DEATH, SERIOUS BODILY
INJURY AND/OR PROPERTY DAMAGE.
This manual contains instructions for the installation, oper-
ation, and maintenance of this electric water heater. It also
contains warnings throughout the manual that you must
read and be aware of. All warnings and all instructions are
essential to the proper operation of the water heater and
your safety. Since we cannot put everything on the first few
pages, READ THIS ENTIRE MANUAL BEFORE
ATTEMPTING TO INSTALL OR OPERATE THE
WATER HEATER.
• For California installation this water heater must be braced,
anchored, or strapped to avoid falling or moving during an
earthquake. See instructions for correct installation proce-
dures. Instructions may be obtained from the California
office of the State Architect, 400 P Street, Sacramento, CA
95814.
• Massachusetts Code requires this water heater to be
installed in accordance with Massachusetts 248-CMR 2.00:
State Plumbing Code and 248-CMR 5.00.
• The installation must conform with the instructions in this
manual; electric company rules; and Local Codes, or in the
absence of Local Codes, with the current edition of the
Product Specifications
Model
HRE21250PC
HRE21282PC
Tank Capacity
In Gallons
50
80
Element
Upper
3800
3800
Wattage
at 240 Volt
Lower 3800
Upper
5500
25
3800
17.3
5500
Recovery Rate
In Gals Per Hr.
@ 90°F Rise
17.3
17.3
Lower 17.3
25
1
2
Diameter
Height
22 / ″
26″
62″
57″
Maximum Fuse or
Circuit Breaker Size
20
12
30
10
20
12
30
10
Minimum
Wire Size (Gauge)*
*Wiring size based on standard 60°C copper wire. If distance from
fuse box to water heater is more than 90 feet, refer to your local
electrical code.
5
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Accessories and Tools Needed
Accessories
To simplify the installation Maytag has available the installa-
tion parts shown below. You may or may not need all of these
accessories depending on your type of installation. Call
Maytag Customer Service at 1-800-788-8899 for an autho-
rized installer.
DRAIN PANS AVAILABLE IN 22″ DIAMETER
(PART NUMBER 66001011) FOR WATER
HEATERS HAVING A DIAMETER 20″ OR LESS,
24″ DIAMETER (PART NUMBER 66001105) FOR
EXPANSION TANKS FOR THERMAL EXPANSION
WATER HEATERS HAVING A DIAMETER 22″ OR
CONDITIONS AVAILABLE IN 2 GALLON (PART
LESS AND AVAILABLE IN 28″ DIAMETER (PART
NUMBER 66001013) AND 5 GALLON (PART
NUMBER 66001012) FOR WATER HEATERS
HAVING A DIAMETER 26.25″ OR LESS
NUMBER 66001014) CAPACITY
ADDITIONAL TOOLS NEEDED
Tools
WHEN SWEAT SOLDERING
You may or may not need all of these tools, depending on your
• Tubing Cutters or Hacksaw
• Propane Torch
• Soft Solder
type of installation. These tools can be purchased at your local
Maytag store.
• Pipe Wrenches (2) 14″
• Screwdriver
• Solder Flux
• Emery Cloth
• 6 Foot Tape or Folding Rule
• Garden Hose
• Wire Brushes
• Drill
• Pipe dope or Teflon Tape
HACKSAW
6 FOOT TAPE
GARDEN HOSE
3/4″ WIRE BRUSH
SLOT-HEAD SCREW DRIVER
PIPE
WRENCH
1/2″ WIRE BRUSH
PHILLIPS SCREWDRIVER
PROPANE TORCH
TUBING CUTTER
ROLL OF LEAD FREE
SOFT SOLDER
PIPE DOPE
(SQUEEZE TUBE)
SOLDER FLUX
ROLL OF EMERY
CLOTH
ROLL OF TEFLON TAPE
(Use only on water connec-
tions)
DRILL
6
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Installation Instructions
Removing the Old Water Heater
Turn “OFF” electrical supply to the water heater.
a. If you have copper piping to the water heater, the two
copper water pipes can be cut with a hacksaw approxi-
mately four inches away from where they connect to
the water heater. This will avoid cutting off the pipes
too short. Additional cuts can be made later if neces-
sary. Disconnect the temperature-pressure relief valve
drain line. When the water heater is drained, discon-
nect the hose from the drain valve. Close the drain
valve. The water heater is now completely disconnect-
ed and ready to be removed.
1
5
Turn “OFF” the water supply to the
water heater at the water shutoff valve
or water meter.
2
2
5
1
4
Attach a hose to the water heater drain
valve and put the other end in a floor
drain or outdoors. Open the water
heater drain valve. Open a nearby hot
water faucet which will relieve pressure
in the water heater and speed draining.
3
b. If you have galvanized pipe to the water
5
heater, loosen the two galvanized pipes
with a pipe wrench at the union in each
line. Also disconnect the piping remain-
ing to the water heater. These pieces
should be saved since they may be needed
when reconnecting the new water heater.
Disconnect the temperature-pressure
relief valve drain line. When the water
heater is drained, disconnect the hose
from the drain valve. Close the drain
valve. The water heater is now completely
disconnected and ready to be removed.
WARNING
The water passing out of the drain
valve may be extremely hot. To
avoid being scalded, make sure all
connections are tight and that the
water flow is directed away from
any person.
3
Check again to make sure the electrical supply is turned
“OFF” to the water heater. Then disconnect the electri-
cal supply connection from the water heater junction
box.
4
CAUTION
Mineral buildup or sediment may have accumulated
in the old water heater. This causes the water
heater to be much heavier than normal and this
residue, if spilled out, could cause staining.
7
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Instructions for Installation (cont’d)
Locating The New Water
CAUTION
Heater
WATER HEATERS EVENTUALLY LEAK: Installation of
the water heater must be accomplished in such a
manner that if the tank or any connections should
leak, the flow of water will not cause damage to the
structure. For this reason, it is not advisable to install
the water heater in an attic or upper floor. When
such locations cannot be avoided, a suitable drain
pan should be installed under the water heater.
Drain pans are available at your local hardware
You should carefully choose an indoor location for the new
water heater, because the placement is a very important con-
sideration for the safety of the occupants in the building and
for the most economical use of the appliance. This water
heater is not intended for outdoor installation.
store. Such a drain pan must have a minimum diam-
3
Whether replacing an old water heater or putting the water
heater in a new location, the following critical points must be
observed.
4
eter of at least 1 / inches greater than the water
heater diameter and must be piped to an adequate
drain.
1. The location selected should be indoors as close to and as
centralized with the water piping system as possible. This
water heater, as well as all water heaters, will eventually
leak. Do not install without adequate drainage provisions
where water flow will cause damage.
CAUTION
INSTALLATION IN RESIDENTIAL GARAGES: The water
heater must be located and/or protected so it is not
subject to physical damage by a moving vehicle.
2. The location selection must provide adequate clearances for
servicing and proper operation of the water heater.
VACUUM RELIEF REQUIRED BY SOME CODES
(REFER TO LOCAL CODES)
SHUTOFF VALVE
Typical Installation
HOT WATER
COLD WATER INLET
OUTLET
CHECK ALL CONNECTIONS FOR LEAKS.
CONSULT THE LOCAL UTILITY COMPANY TO EXAM-
INE INSTALLATION FOR PROPRIETY AND SAFETY.
ELBOW
UNION
UNION
* WARNING
HOTTER WATER CAN SCALD: Water heaters are
intended to produce hot water. Water heated to a
temperature which will satisfy clothes washing,
dish washing, and other sanitizing needs can scald
and permanently injure you upon contact. Some
people are more likely to be permanently injured by
hot water than others. These include the elderly,
children, the infirm, or physically/mentally handi-
capped. If anyone using hot water in your home fits
into one of these groups or if there is a local code or
state law requiring a certain temperature water at
the hot water tap, then you must take special pre-
cautions. In addition to using the lowest possible
temperature setting that satisfies your hot water
needs, a means such as a mixing valve, should be
used at the hot water taps used by these people or
at the water heater. Mixing valves are available at
plumbing supply or hardware stores. Follow manu-
facturers instructions for installation of the valves.
Before changing the factory setting on the thermo-
stat, read the “Temperature Regulation” section in
this manual.
TEMPERED
WATER
OUTLET
*MIXING VALVE
PIPE INSULATION
PIPE INSULATION
TEMPERATURE-
PRESSURE
RELIEF VALVE
DISCHARGE PIPE
(Do not cap or
plug)
6″ AIR GAP
8
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Instructions for Installation (cont’d)
The Convertible Lower
Element
The Upper Element, is a conventional 3800 watt element
which only operates at its rated wattage on 240 volts.
(See rating plate on water heater).
The Lower Element of the water heater can be converted
from operation at 3800 watts to 5500 watts on a 240 volt
system.
Read and follow water heater warnings and instructions. If
after reading these instructions in this manual, if you do not
understand any portion, call Maytag Customer Service at
1-800-788-8899 for an authorized servicer.
WARNING
Before making the conversion to 5500 watts, check
the (1) power supply…must be 240 volts, (2)
wiring...10 gauge AWG @ Type TW, 60°C or equiva-
lent, and (3) Circuit breakers or fusing…capable of
30 amp loading. Also, the installation must conform
with this manual, local codes and electric utility
rules. Failure to comply can result in DEATH, SERI-
OUS BODILY INJURY, OR PROPERTY DAMAGE.
NOTE: Whether or not the element conversion is made the
model rating plate must be marked. Using a hard point ink
pen, check the appropriate block within the model rating
plate, which is located adjacent to the lower access panel.
9
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Instructions for Installation (cont’d)
Water Piping
SHUT-OFF
VALVE
COLD INLET
WATER LINE
HOT OUTLET TO
HOUSE
* WARNING
HOTTER WATER CAN SCALD: Water heaters are
intended to produce hot water. Water heated to a
temperature which will satisfy clothes washing, dish
washing, and other sanitizing needs can scald and
permanently injure you upon contact. Some people
are more likely to be permanently injured by hot
water than others. These include the elderly, children,
the infirm, or physically/mentally handicapped. If
anyone using hot water in your home fits into one of
these groups or if there is a local code or state law
requiring a certain temperature water at the hot
water tap, then you must take special precautions. In
addition to using the lowest possible temperature
setting that satisfies your hot water needs, a means
such as a mixing valve, should be used at the hot
water taps used by these people or at the water
heater. Mixing valves are available at plumbing sup-
ply or hardware stores. Follow manufacturers instruc-
tions for installation of the valves. Before changing
the factory setting on the thermostat, read the
“Temperature Regulation” section in this manual.
THREADED TO
THREADED TO
SWEAT COUPLING
SWEAT COUPLING
3/4″ THREADED
3/4″ THREADED
NIPPLE
NIPPLE
HOT
COLD
TEMPERATURE-
PRESSURE RELIEF
VALVE
*See illustration on page 8 for mixing valve usage.
DISCHARGE PIPE
(Do not cap or plug)
The illustration shows the attachment of the water piping to
the water heater. The water heater is equipped with 3⁄4 inch
water connections.
If a water heater is installed in a closed water supply system;
such as one having a back-flow preventer, check valve, water
meter with a check valve, etc. in the cold water supply;
means shall be provided to control thermal expansion.
Contact the local utility or call Maytag Customer Service at
1-800-788-8899 for an authorized servicer on how to con-
trol this situation.
6″ AIR GAP
FLOOR DRAIN
NOTE: If using copper tubing, solder tubing to an adapter
before attaching the adaptor to the cold water inlet connec-
tion. Do not solder the cold water supply line directly to the
cold water inlet. It will harm the dip tube and damage the
tank.
T&P Valve and
Pipe Insulation
Remove insulation for T&P Valve
and pipe connections from carton.
1. Look at the top cover of the water heater. The water outlet
is marked hot. Connect the hot water pipe to the hot water
outlet of the water heater.
Fit pipe insulation over the
incoming cold water line and the hot water line. Make sure that
the insulation is against the top cover of the heater.
2. Look at the top cover of the water heater. The cold water
inlet is marked cold. Connect the cold water pipe to the
cold water inlet of the water heater.
NOTE: Your water heater is super insulated to minimize
heat loss from the tank. Further reduction in heat loss can
be accomplished by insulating the hot water lines from the
water heater.
Fit T&P Valve insulation over valve. Make sure that the insula-
tion does not interfere with the lever of the T&P valve.
Secure all insulation using tape.
10
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Instructions for Installation (cont’d)
Temperature-Pressure Relief Valve
WARNING
WARNING
At the time of manufacture this water heater was provided
with a combination temperature-pressures relief valve cer-
tified by a nationally recognized testing laboratory that
maintains periodic inspection of production of listed equip-
ment or materials, as meeting the requirements for Relief
Valves and Automatic Gas Shutoff Devices for Hot Water
Supply Systems, and the current edition of ANSI Z21.22 •
CSA 4.4 and the code requirements of ASME. If replaced,
the valve must meet the requirements of local codes, but
not less than a combination temperature and pressure
relief valve certified as meeting the requirements for Relief
Valves and Automatic Gas Shutoff Devices for Hot Water
Supply Systems, ANSI Z21.22 • CSA 4.4 by a nationally rec-
ognized testing laboratory that maintains periodic inspec-
tion of production of listed equipment or materials.
The valve must be marked with a maximum set pressure
not to exceed the marked hydrostatic working pressure of
the water heater (150 lbs./sq. in.) and a discharge capacity
not less than the water heater input rate as shown on the
model rating plate. (Electric heaters - watts divided by
1000 x 3412 equal BTU/Hr. rate.)
The temperature-pressure relief valve must be manu-
ally operated at least once a year. Caution should be
taken to ensure that (1) no one is in front of or
around the outlet of the temperature-pressure relief
valve discharge line, and (2) the water manually dis-
charged will not cause any bodily injury or property
damage because the water may be extremely hot.
If after manually operating the valve, it fails to com-
pletely reset and continues to release water, immedi-
ately close the cold water inlet to the water heater,
follow the draining instructions, and replace the
temperature-pressure relief valve with a new one.
COLD
HOT
SHUT-OFF
VALVE
PIPE
INSULATION
PIPE
INSULATION
COLD
HOT
Your local jurisdictional authority, while mandating the use
of a temperature-pressure relief valve complying with ANSI
Z21.22 • CSA 4.4 and ASME, may require a valve model dif-
ferent from the one furnished with the water heater.
Compliance with such local requirements must be satisfied
by the installer or end user of the water heater with a
locally prescribed temperature-pressure relief valve
installed in the designated opening in the water heater in
place of the factory furnished valve.
CONDUIT
TEMPERATURE-
PRESSURE
RELIEF VALVE
DISCHARGE PIPE
(Do not cap or plug)
For safe operation of the water heater, the relief valve
must not be removed from it’s designated opening or
plugged.
The temperature-pressure relief valve must be installed
directly into the fitting of the water heater designated for
the relief valve. Position the valve downward and provide
tubing so that any discharge will exit only within 6 inches
above, or at any distance below the structural floor. Be
certain that no contact is made with any live electrical
part. The discharge opening must not be blocked or
reduced in size under any circumstances. Excessive length,
over 30 feet, or use of more than four elbows can cause
restriction and reduce the discharge capacity of the valve.
No valve or other obstruction is to be placed between the
relief valve and the tank. Do not connect tubing directly to
discharge drain unless a 6″ air gap is provided. To prevent
bodily injury, hazard to life, or property damage, the relief
valve must be allowed to discharge water in quantities
should circumstances demand. If the discharge pipe is not
connected to a drain or other suitable means, the water
flow may cause property damage.
6″ AIR GAP
FLOOR DRAIN
WARNING “RELIEF VALVE OPENING”
This water heater is provided with a combination Temperature-Pressure Relief Valve listed as complying with
the standard for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANS Z21.22
and the code requirements of ASME.
Your local jurisdictional authority, while mandating the use of a Temperature-Pressure Relief Valve complying
with ANS Z21.22 and ASME, may require a valve model different from the one furnished with the water heater.
Compliance with such local requirements must be satisfied by the installer or end user of the water heater with
a locally prescribed Temperature-Pressure Relief Valve installed in the designated opening in the water
heater.
TANK
JACKET
BRASS
COUPLING
TANK
FITTING
T&P RELIEF
TEMPERATURE-
PRESSURE
RELIEF VALVE
VALVE PROBE
MUST EXTEND
INTO TANK
The Discharge Pipe:
• Must not be smaller in size than the outlet pipe size of
the valve, or have any reducing couplings or other
restrictions.
(13/8" x 3
BRASS
/4")
T&P
SHANK
LENGTH
NIPPLE
• Must not be plugged or blocked.
●
If a short shank (less than 2") temperature-pressure relief valve is to be installed
(as shown), a nipple and coupling must be used.
If a long shank (2" or longer) is to be installed, do not use the nipple and coupling.
• Must be of material listed for hot water distribution.
• Must be installed so as to allow complete drainage of
both the temperature-pressure relief valve, and the dis-
charge pipe.
●
“Install Temperature-Pressure protective equipment required by local codes, but not less than a combina-
tion Temperature-Pressure Relief Valve certified as meeting the requirements for Relief Valves and
Automatic Gas Shutoff Devices for Hot-Water Supply Systems, ANS Z21.22 by a nationally recognized test-
ing laboratory that maintains periodic inspection of production of listed equipment or materials. The valve
must be oriented, provided with tubing, or otherwise installed so that discharge can exit only within 6 inches
above, or at any distance below the structural floor, and cannot contact any live electrical part.”
For safe operation of the water heater, the Relief Valve must not be removed or plugged.
• Must terminate at an adequate drain.
• Must not have any valve between the relief valve and
tank.
See manual heading - “Temperature-Pressure Relief Valve” for installation and maintenance of Relief
Valve, discharge pipe and other safety precautions.
11
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Instructions for Installation (cont’d)
Filling the Water Heater
To fill the water heater with water:
1. Close the water heater drain valve by turning the handle to
WARNING
Before making the conversion to 5500 watts, check
the right (clockwise). The drain valve is on the lower front
of the water heater.
2. Open the cold water supply valve to the water heater.
NOTE: The cold water supply valve must be left open
when the water heater is in use.
3. To insure complete filling of the tank, allow air to exit by
opening the nearest hot water faucet. Allow water to run
until a constant flow is obtained. This will let air out of the
water heater and the piping.
the (1) power supply…must be 240 volts, (2)
wiring...10 gauge AWG @ Type TW, 60°C or equiva-
lent, and (3) Circuit breakers or fusing…capable of
30 amp loading. Also, the installation must conform
with this manual, local codes and electric utility
rules. Failure to comply can result in DEATH, SERI-
OUS BODILY INJURY, OR PROPERTY DAMAGE.
CAUTION
Never use this water heater unless it is completely
full of water. To prevent damage to the tank and
heating element, the tank must be filled with
water. Water must flow from the hot water faucet
before turning “ON” power.
4. Check all new water piping for leaks. Repair as needed.
Converting the Lower
Element
These instructions only cover the conversion of the convert-
ible element, read this entire manual before attempting to
install or operate the water heater. The water heater is factory
set to operate at 3800 watts. The lower element can be con-
verted to operate at 5500 watts. Refer to “The Convertible
Lower Element” section.
NOTE: Whether or not the element conversion is made the
model rating plate must be marked. Using a hard point ink
pen, check the appropriate block within the model rating
plate, which is located adjacent to the lower access panel.
Necessary element conversion parts are located in a small bag
contained within the large plastic manual envelope attached
to the side of the water heater.
The Upper Element is a conventional 3800 watt element
which only operates at its rated wattage on 240 volts. (See rat-
ing plate on water heater).
CONVERSION PARTS
The Lower Element of the water heater can be converted
from operation at 3800 watts to 5500 watts on a 240 volt sys-
tem.
5500 W
SCREW
If after reading these instructions and this manual, if you do
not understand any portion, call Maytag Customer Service at
1-800-788-8899 for an authorized servicer.
BUSS BAR
12
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Instructions for Installation (cont’d)
Converting the Lower Element
(cont’d)
4. Remove the screws from terminal 2 of the element, and
move the looped end of the wire aside.
1. Before beginning the conversion turn “OFF” electric
power supply to the water heater.
5. The buss bar is labeled 5500 W. Place the buss bar over ter-
minals 2 and 3 with the 5500 W visible. Install the extra
screw provided into terminal 3.
WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing
any access panels or servicing the water heater,
make sure the electrical supply to the water heater
is turned “OFF”. FAILURE TO DO THIS COULD
RESULT IN DEATH, SERIOUS BODILY INJURY, OR
PROPERTY DAMAGE.
2. The convertible element is located behind the lower access
panel of the water heater. Remove the screw securing the
access panel, and remove panel.
5500 W
6. The wire removed from terminal 2 has a looped end. It
must remain looped and now be placed (as shown) on top
of the buss bar, over the opening of terminal 2, and secured
using the remaining screw.
3. Remove the insulation pad to expose the opening.
7. Tighten terminals 2 and 3 to ensure proper electrical con-
nection.
WARNING
Failure to tighten terminal screws can cause a fire
which can result in DEATH, SERIOUS BODILY INJURY,
OR PROPERTY DAMAGE.
13
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Instructions for Installation (cont’d)
Converting the Lower Element
(cont’d)
10. Complete wiring to the water heater, or if completed,
turn “ON” electric power to the water heater after filling
the tank with water.
8. Press the insulation pad back in place so that it completely
covers the thermister and element.
CAUTION
9. Replace the access panel.
Never use this water heater unless it is completely
full of water. To prevent damage to the tank and
heating element, the tank must be filled with water.
Water must flow from the hot water faucet before
turning “ON” power.
14
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Instructions for Installation (cont’d)
Wiring Diagram
STANDARD WIRING FOR
TO ELECTRIC
POWER SUPPLY
2 WIRE LEAD WATER HEATERS
NON-SIMULTANEOUS OPERATION
240 VOLT DOUBLE ELEMENT
PROGRAMMABLE
CONTROL UNIT
AC 240
60 HZ
HI-TEMP
LIMIT SWITCH
6-WIRE CABLE
UPPER
THERMISTOR
UPPER
HEATING
ELEMENT
6
5 4 3 2 1
TERMINAL CONNECTOR
BUSS BAR
FOR 5500 WATTS
RELAYS &
TRANSFORMER
BOARD
LOWER
THERMISTOR
FOR 3800 WATTS
LOWER
HEATING ELEMENT
15
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Instructions for Installation (cont’d)
Wiring
C. Flexible metal conduit or 3 metallic tubing shall be per-
CAUTION
mitted for grounding if all the following conditions are
met:
1. The length in any ground return path does not exceed
6 feet.
2. The circuit conductors contained therein are protected
by overcurrent devices rated at 20 amperes or less.
3. The conduit or tubing is terminated in fittings
approved for grounding.
Never use this water heater unless it is completely
full of water. To prevent damage to the tank and
heating element, the tank must be filled with
water. Water must flow from the hot water faucet
before turning on power.
You must provide all wiring of the proper size outside of the
water heater. You must obey local codes and electric company
requirements when you install this wiring.
For complete grounding details and all allowable exceptions,
refer to the current edition of the NEC, National Electrical
Code NFPA 70.
If you are not familiar with electric codes and practices, or if
you have any doubt, even the slightest doubt, in your ability to
connect the wiring to this water heater, obtain the service of a
competent electrician. Call Maytag Customer Service at
1-800-788-8899 for an authorized servicer.
4. A standard 1⁄2″ conduit opening has been made in the water
heater junction box for the conduit connection.
5. A wiring diagram (See “Wiring Diagram” Section) has been
supplied showing the connections between the water heater
and the power supply. You can easily see the connection by
removing the junction box cover on top of the water heater.
Connect red to red, black to black, and the ground wire to
the green ground screw in the junction box of the water
heater.
WARNING
WATER HEATERS EQUIPPED FOR ONE VOLTAGE
ONLY: This water heater is equipped for one type
voltage only. Check the rating plate near the bot-
tom access panel for the correct voltage. DO NOT
use this water heater with any voltage other than
the one shown on the model rating plate. Failure to
use the correct voltage can cause problems which
can result in DEATH, SERIOUS BODILY INJURY, OR
PROPERTY DAMAGE. If you have any questions or
doubts consult your electric company.
6. Use wire nuts and connect the power supply wiring to the
wires inside the water heater’s junction box.
7. The water heater must be electrically “grounded” by the
installer. A green ground screw has been provided on the
water heater's junction box. Connect ground wire to this
location.
CAUTION
If wiring from your fuse box or circuit breaker box
was aluminum for your old water heater, replace it
with copper wire. If you wish to reuse the existing
aluminum wire, have the connection at the water
heater made by a competent electrician. Call
Maytag Customer Service at 1-800-788-8899 for an
authorized servicer.
8. Replace the wiring junction cover using the screw provided.
WIRE
NUTS
CONDUIT
1. Provide a way to easily shut off the electric power when
working on the water heater. This could be with a circuit
breaker or fuse block in the entrance box or a separate dis-
connect switch.
2. Install and connect a circuit directly from the main fuse or
circuit breaker box. This circuit must be the right size and
have its own fuse or circuit breaker. Refer to the chart in
the “Product Specifications” section for the correct size
wire and fuse or circuit breaker.
GREEN
GROUND
SCREW
3. If metal conduit is used for the grounding conductor:
A. The grounding electrode conductor shall be of copper,
aluminum, or copperclad aluminum. The material shall
be of one continuous length without a splice or joint.
B. Rigid metal conduit, intermediate metal conduit, or
electrical metallic tubing may be used for the grounding
means if conduit or tubing is terminated in fittings
approved for grounding.
16
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Instructions for Installation (cont’d)
Selecting Thermostat Location
1. The programmable thermostat control module is shipped
attached to the front of the water heater, located behind the
hinged cover panel.
6. Probe for any obstruction in the partition. In a clear area drill
a 1⁄2″ hole through the wall at the selected location.
7. Through this hole in the wall, drop a light chain or short chain
attached to a strong cord. Snag the cord with a hooked wire
from the basement. (In a home with no basement, drop the
cord from ceiling and snag it at the thermostat hole location.)
8. Attach one end of the wiring harness to the cord. Pull the
cable through the hole in the wall so that 6 inches of cable
protrudes. Other end of cable is to be routed back to the junc-
tion box on top of the water heater (Step 21). Before proceed-
ing, turn “OFF” the electric power supply to the water heater.
If this thermostat location is acceptable to the homeowner,
proceed directly to the “Installation Checklist” on page 22 and
then to “Temperature Regulation” on page 23.
2. The thermostat control module can also be installed next to
the home’s heating or heating/cooling thermostat, or in
another convenient location remote from the water heater.
WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing
any access panels or servicing the water heater,
make sure the electrical supply to the water heater
is turned “OFF”. Failure to do this could result in
DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE.
THERMOSTAT REMOVAL
3. The remote location should be about 5 feet above the floor
on any wall with good air circulation at average room tem-
perature.
9. Holding fingers along the top and thumb on bottom, between
the thermostat and wall plate, gently remove thermostat from
the wall plate. The thermostat will be installed at the selected
remote location in Steps 32 and 33.
ROUTING WIRE HARNESS TO LOCATION
4. A wiring harness kit for up to 50 feet of wiring is available
(see Repair Parts list) from your Maytag Dealer.
5. Before drilling a hole in the wall at the selected location, take
up floor moulding (quarter round or other) and drill a small
guide hole for sighting. From the basement, drill a 3⁄4″ hole in
partition floor next to guide hole (in homes with no base-
ment, drill a 1⁄2″ hole through ceiling above the partition).
17
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Instructions for Installation (cont’d)
THERMOSTAT REMOVAL (cont’d)
10. Carefully disconnect wiring harness terminal connector
13. Press the end of the thermostat cable back into the insulating
from back of thermostat.
bushing. No other connections will be made to this end of
the cable.
BACK OF
THERMOSTAT
INSULATING
BUSHING
THERMOSTAT
CABLE
WIRING
HARNESS
TERMINAL
CONNECTOR
11. Remove the wall plate from the water heater by unscrewing
the two mounting screws. The wall plate will be installed at
the selected location in Steps 28 and 29.
14. Close and latch outer door.
REMOTE THERMOSTAT WIRING AT WATER HEATER
WALL PLATE
15. Remove mounting screw and right junction box cover. Also
lift up and remove black plug on left junction box cover.
Discard plug.
BLACK
PLUG
MOUNTING
SCREWS
12. Loosen each screw in the terminal connector and remove the
wire ends. The terminal connector will be installed at the
selected remote location in Step 31.
RIGHT JUNCTION
BOX COVER
WIRING
HARNESS
LEFT JUNCTION
BOX COVER
SCREW
SLOTS
TERMINAL
CONNECTOR
18
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Instructions for Installation (cont’d)
16. Find the loop of thermostat wiring cable (grey colored) inside
the junction box and pull it out.
19. Strip the thermostat cable outer insulation back 11⁄4 inches.
Strip the ends 1⁄4 inch on each of the six colored wires.
.250″
THERMOSTAT
WIRING LOOP
1.250″
20. A second terminal connector is provided in a small bag con-
tained within the large plastic manual envelope attached to
the side of the water heater. Loosen each screw in the termi-
nal connector. Insert the six colored wires of the thermostat
cable into the terminal connector and tighten each screw to
secure each wire. Be sure to arrange wires in exact color
sequence as shown.
17. Cut the thermostat wiring cable in half at the top of the loop.
6-WIRE CABLE
TERMINAL
CONNECTOR
6
5 4 3 2 1
THERMOSTAT
CABLE
TERMINAL
CONNECTOR
18. The wire side of the loop which does not have the red tape
strip on it should be cut off or pressed into the junction box
out of the way.
CAUTION
The six colored insulated wires must be installed in
the terminal connector exactly as shown for the
thermostat to operate correctly.
21. Locate the end of the remote thermostat cable routed to the
water heater in Step 8.
RED TAPE
STRIP
UNUSED
THERMOSTAT
CABLE HALF
ACTIVE THERMOSTAT
CABLE HALF
19
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Instructions for Installation (cont’d)
Selecting Thermostat Location (cont’d)
22. Guide the end of the remote thermostat cable through the
hole where the black plug was removed in the left junction
box cover.
25. Carefully press the terminal connector and connected wires
down into the water heater junction box.
26. A strain-relief bushing is also provided in the small bag that
contained the terminal connector. Open the bushing and
place it around the remote thermostat cable exiting the junc-
tion box. Press the bushing into the hole in the left junction
box cover.
REMOTE
THERMOSTAT
CABLE
INSULATING
STRAIN-RELIEF
BUSHING
REMOTE
THERMOSTAT
CABLE
LEFT JUNCTION
BOX COVER
TERMINAL
CONNECTOR
23. Strip the end of the remote thermostat cable outer insulation
back 11⁄4 inches. Strip the ends 1⁄4 inch on each of the six col-
ored wires.
.250″
27. Replace the right junction box cover using the screw provid-
ed. This completes the remote thermostat wiring at the water
heater.
1.250″
REMOTE THERMOSTAT INSTALLATION AND WIRING
28. Locate the 6 inches of remote thermostat cable protruding
through the wall opening (from Step 8). Using the wall plate
removed in Step 11, pull the cable through opening near cen-
ter of wall plate.
24. Loosen each screw in the terminal connector one at a time
and insert wire with the same color insulation into each
numbered slot. Tighten each screw securely making sure
both wires in each slot are tight.
WALL
PLATE
WALL
OPENING
TERMINAL
CONNECTOR
REMOTE
REMOTE
THERMOSTAT
CABLE
THERMOSTAT
THERMOSTAT
CABLE
CABLE FROM
WATER HEATER
20
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Instructions for Installation (cont’d)
29. Fasten wall plate loosely to the wall in position shown using
CAUTION
the three screws provided in the plastic bag. Wall anchors are
The six colored insulated wires must be installed in
recommended for drywall installation. Place a level on top of
the wall plate, adjust until level, and then tighten screws to
secure wall plate.
the terminal connector exactly as shown for the
thermostat to operate correctly.
32. Carefully plug the wired terminal connector to the mating
pins on the thermostat back. Connector will install in one
direction only as shown.
WALL
PLATE
REMOTE
THERMOSTAT
CABLE
BACK OF
THERMOSTAT
WALL
ANCHORS
THERMOSTAT
ORANGE/WHITE
CABLE
BLUE
MOUNTING
SCREWS
BLUE/WHITE
GREEN
ORANGE
GREEN/WHITE
30. Strip the remote thermostat cable outer insulation back 11⁄4
inches. Strip the ends 1⁄4 inch on each of the six colored wires.
TERMINAL
CONNECTOR
33. Place thermostat over wall plate, press firmly, and thermostat
will snap into place on the wall plate.
.250″
1.250″
31. Using the terminal connector removed in Step 12, insert the
six colored insulated wires in the remote thermostat cable
into the numbered slots in the terminal connector and tight-
en each screw to secure each wire. Be sure to arrange wires in
exact color sequence as shown.
34. Turn “ON” electric power to water heater.
6-WIRE CABLE
TERMINAL
CONNECTOR
6
5 4 3 2 1
35. Read Temperature Regulation Warning and Temperature
Settings, then proceed to Programming the Thermostat.
THERMOSTAT
CABLE
TERMINAL
CONNECTOR
21
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Instructions for Installation (cont’d)
Installation Checklist
1. Whether or not the element conversion is made, the
model rating plate must be marked. Using a hard point
ink pen, check the appropriate block within the model rat-
ing plate, which is located adjacent to the lower access
panel.
HOT
COLD
2. Is the fuse or circuit breaker size correct as shown in the
chart in the “Product Specifications” section?
COLD
HOT
CONDUIT
TEMPERATURE-
PRESSURE
RELIEF VALVE
3. Are the wires from the circuit breaker or fuse service to the
water heater’s junction box on the correct wire size (gauge)
as shown in the chart in the “Product Specifications” sec-
tion?
4. Is the new temperature-pressure relief valve properly
installed, and piped to an adequate drain? See
“Temperature-Pressure Relief Valve” in the “Instructions
for Installation” section.
DISCHARGE PIPE
(Do not cap or
plug)
5. Is the water heater completely filled with water? See
“Filling the Water Heater” instructions in the
“Instructions for Installation” section.
6. Will a water leak damage anything? See “Locating the
New Water Heater” in the “Instructions for Installation”
section.
6″ AIR GAP
FLOOR DRAIN
7. Are the cold and hot water lines connected to the water
heater correctly? See “Water Piping” instructions in the
“Instructions for Installation” section.
8. Is there adequate clearance for maintenance around the
water heater?
9. If the programmable thermostat has been moved to a
remote location, has the wiring been done correctly?
10. Do you need to call your electric company to check your
wiring?
MODEL RATING PLATE
22
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Instructions for Operation
Temperature Regulation
Programming the Thermostat
Before programming the settings on the thermostat, read
the “Temperature Regulation” section again.
WARNING
HOTTER WATER CAN SCALD: Water heaters are
intended to produce hot water. Water heated to a
temperature which will satisfy clothes washing,
dish washing, and other sanitizing needs can scald
and permanently injure you upon contact. Some
people are more likely to be permanently injured by
hot water than others. These include the elderly,
children, the infirm, or physically/mentally handi-
capped. If anyone using hot water in your home fits
into one of these groups or if there is a local code
or state law requiring a certain temperature water
at the hot water tap, then you must take special
precautions. In addition to using the lowest possi-
ble temperature setting that satisfies your hot
water needs, a means such as a mixing valve,
should be used at the hot water taps used by these
people or at the water heater. Mixing valves are
available at plumbing supply or hardware stores.
Follow manufacturers instructions for installation of
the valves.
This new programmable thermostat technology makes it pos-
sible for you to enjoy all the benefits of hot water whenever
you need it and save the cost of heating water when you don’t
need it.
Simple and easy to use, the programmable control has three
basic modes of operation:
1. Manual mode – a set and forget operation.
2. Vacation mode – for those occasions when the residence
is unoccupied and there is no need for hot water.
3. Programmable mode – can be programmed for up to 24
hour a day, 7 days a week with 4 set periods a day.
Override is an optional setting that allows for temperature
adjustments during a given time period. This setting reverts
back to the previous mode of operation upon completion of
the designated override time period.
WARNING
Never allow small children to use a hot water tap,
or to draw their own bath water. Never leave a
child or handicapped person unattended in a bath-
tub or shower.
Option menu is a mode to change the factory setting for the
time clock (12 hr. clock or 24 hr. military), temperature scale
(°F to °C), default heating setpoint, vacation setpoint and
maximum heating setpoint.
DATE AND TIME SETTING:
Temperature Conditions
Your new programmable control comes complete with a day of
the week and digital clock display. These settings are changed
using the day and time keys on the control pad. To adjust day
and/or time, depress the appropriate key button. The day of the
week scrolls left to right on the display as the “DAY” button is
depressed. The time setting can be adjusted by scrolling for-
ward or backward using the + and - of the “TIME” button.
The clock is based on a 24-hour rolling display with AM and
PM appearing below the hour and minute characters.
VERY LOW – The thermostat minimum setback tempera-
ture is 60°F.
HOT– A thermostat setting of 120°F will supply hot
water at the most economical temperatures.
VERY HOT– The thermostat maximum temperature is
160°F. It is recommended that the tempera-
ture be set lower whenever possible.
CONSTANT TEMPERATURE DISPLAY:
The constant display screen shows the water temperature
“WATER TEMP” inside the tank. It is continually on dis-
play until interrupted by a reprogram procedure, but reappears
after 20 seconds of inactivity.
NOTE: Water temperature range of 120°–140°F recom-
mended by most dishwasher manufacturers.
Time to Produce
2nd & 3rd Degree
MODE CHANGE
To change the mode-of-operation depress the “MODE” but-
ton at the bottom of the control. The mode display will change
by scrolling from top to bottom with the Auto mode appearing
on the top of the column, followed by the Manual mode in the
middle and finally the Vacation mode at the bottom. Continue
to change between mode settings by depressing the “MODE”
button until the desired setting is displayed.
Temperature Setting
Burns on Adult Skin
About 1/2 seconds
About 1-1/2 seconds
Less than 5 seconds
About 30 seconds
160°F
150°F
140°F
130°F
120°F
More than 5 minutes
23
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Instructions for Operation (cont’d)
Programming the Thermostat (cont‘d)
Program Display
Normal Display
PROGRAM
BUTTON
TIME
BUTTON
MANUAL MODE
The second period to program is Monday “Day” - the method
of setting the time and temperature are the same for all four
selected periods of the day. The second period designated “Day”
can be set to a reduced temperature (70°F or lower) due to the
lack of need for hot water, assuming no one is at home during
the day. If everyone leaves at 9:30 AM, this time can be entered
into the program and the heating elements would not activate
until the temperature in the tank dropped to 70°F.
The most basic operation of the Intelligent water heater ther-
mostat is the Manual Mode. With this mode the thermostat is
set at a desired temperature and the water heater operates to
maintain that temperature. The Intelligent Maytag water heater
utilizes a special sensing device in the control system that allows
for temperature accuracy to be maintained at plus or minus 1°F.
VACATION MODE
Vacation mode is used whenever the residency is unoccupied for
a considerable length of time (2-days or longer) and hot water is
not needed. By selecting the Vacation Mode the water heater
will maintain a reduced setting of 80 degrees until a new opera-
tion mode is selected.
The third period to program is Monday “Eve” - this period is
designated “Eve would usually begin when people arrive home
from their daily activities. The temperature for this period can
be adjusted to a normal hot water setting considering evening
demand like washing dishes or clothes. For example if 125°F is
the chosen temperature to have at 5:30 PM then these settings
would be entered into the program.
PROGRAMMABLE MODE
The Auto mode selection permits the water heater to be pro-
grammed for four periods a day, 24-hours a day and 7-days a
week. To begin programming, depress the “MODE” button
until the AUTO selection appears in the display. To activate
the Program Mode depress the “PROGRAM” button at the
top of panel. The programming mode should appear as the
next display.
The fourth period to program is Monday “Nite” - this period
is designated “Nite” and is usually the beginning of decreased
hot water needs as the residents retire for the night. In the
example the temperature would be set for 70°F or lower with
the begin time set at 11:00 PM.
Program Copy - The first day of programming has now been
completed. If each succeeding day of the workweek requires the
same desired settings as those just programmed for Monday,
these settings can be copied to the remaining four days of the
week by depressing and holding the “PROGRAM” button for
several seconds. In this manner the first day’s settings are
repeated to all four remaining weekdays.
The first period to program is Monday “Morn” - this period is
designated as “Morn”. By depressing the + or - of the “TIME”
button, the owner can choose the target time for the water to be
at a specific temperature. The heating elements will be activated
15 minutes before the target time to heat the water to the
desired temperature. For example, if 6:00 AM is the time the
occupant desires 130°F water for bathing, the time on the pro-
grammed display would be set for 6:00 AM. The next selection
to program is the desired water temperature to have for morning
activities. In this example the temperature would be set to 130°F
by depressing either the up ( ) arrow or the down ( ) arrow,
located next to the display panel, until the target temperature is
displayed.
Weekend programming - the weekend programming can be
set different than the weekday settings, if desired. Saturday and
Sunday can be separately programmed by advancing the pro-
gram selection to the day marked “SA” and/or “SU”. The steps
described above for programming the four periods per day can
be repeated for the weekend only using different times and tem-
peratures to provide desired water temperatures when needed on
the weekend.
24
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Instructions for Operation (cont’d)
ERASE is the option that can delete all the settings that had
been programmed previously. While in the programmable
mode, depressing the “ERASE” button will delete a particular
time period that is on display. Depressing and holding the
“ERASE” button down for several seconds will erase all the set-
tings for an entire week. This procedure should be adminis-
tered carefully, as erasing the entire week’s programmed set-
tings will necessitate a complete reprogramming procedure.
OPTIONAL SETTING CHANGES
There are five optional settings the owner can change in the
programmable control module. To advance to the Optional
Setting Mode, depress the “PROGRAM” and “MODE” but-
tons simultaneously for four seconds. Four zeros should appear
in the upper left hand corner (0000) and a large number 1
should appear in the bottom right-hand corner. This indicates
the optional menu is on the type of time setting.
OVERRIDE is an option that can be used to temporarily
adjust water temperature for a specific length of time. If for
example there is a need for higher water temperatures during a
specific number of hours or days, the “OVERRIDE” button
can be depressed. The first screen to be displayed is the
HOURS and DAYS time menu and DESIRED
TEMPERATURE. The default time period is 3 hours. This
time can be adjusted upward or downward by using the + or - of
the “TIME” button. After holding the + “TIME” button
beyond 24 hours the hours and days designation will appear.
The OVERRIDE can be adjusted for both days as well as
hours. The maximum number of days to OVERRIDE is 99.
The first optional mode (1) setting involves the type of time
that will appear on the clock display. The default setting is the
normal twelve-hour clock. For military time depress either + or
- of the “TIME” button until the description 0001 appears in
the upper-left hand corner. To change back to normal time in
optional setting 1 depress either (+ or -) of the time buttons
until 0000 appears in the upper left-hand corner.
Override Display
The second optional mode (2) setting involves the temperature
scale. To change to the temperature setting option, depress the
up or down arrow button until the large number 2 appears in
the lower right hand corner. The default setting is in the
Fahrenheit scale. To change to Centigrade, depress either + or
- of the “TIME” button until the description 0001 appears in
the upper-left hand corner. To change back to the Fahrenheit
scale, repeat the procedure until 0000 appears in the upper-left
hand corner.
OVERRIDE
BUTTON
After setting the time duration, the override temperature can
be adjusted by using the up ( ) arrow or the down (
)
arrow, located next to the display panel, until the target tem-
perature is displayed. For example, if guests arrive for the
weekend and warmer water temperatures are desired, the
occupant may adjust the temperature setting to 130°F for 2
days and 10 hours. This would control the target temperature
until the completion of the designated time and return the
thermostat to the program control that had been in operation
before the override was implemented.
25
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Instructions for Operation (cont’d)
Programming the Thermostat (cont‘d)
The third optional mode (3) setting involves the default tem-
perature set point for the control. To be in this mode, depress
the up ( ) arrow or the down ( ) arrow until a large number 3
appears in the lower right-hand corner. The default temperature
from the factory is 120°F. This will appear in the upper-left
hand corner as 0120. To change the default setting, depress
either + or - of the “TIME” button until the desired default
temperature is displayed in the upper left-hand corner. The
range for set point temperature is 80°F to 160°F.
To return to regular operation of the program control, depress
the “PROGRAM” and “MODE” buttons simultaneously
again until the normal display appears. All the optional settings
that were revised will remain until they are once again reset by
using the above prescribed procedures.
SCALD WARNING is a flashing display warning any time
the temperature is adjusted above 120°F. It represents an indus-
try warning that water temperatures above 120°F represent a
scald hazard when skin surface is exposed for a small amount of
time. This is a warning and can not be removed from the screen
display.
The fourth optional mode (4) setting involves the vacation tem-
perature setting. This is factory set at 80°F or 0080 in the upper
left-hand corner. To change the vacation default setting, make
sure the optional mode is in the number (4) setting by depress-
ing the up ( ) arrow or the down ( ) arrow button until a
large number 4 is displayed in the lower right-hand corner. To
change the vacation temperature default setting, depress either +
or - of the “TIME” button until the desired vacation tempera-
ture is achieved in the upper left-hand corner of the display.
The range for vacation default setting is 60°F to 120°F.
“PWR” (POWER) BUTTON is a button at the right-hand
bottom of the panel which will activate or deactivate the display
panel. It will not turn off the power to the water heater and
will not kill the power to the heating elements.
WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing
any access panels or servicing the water heater,
make sure the electrical supply to the water heater
is turned “OFF”. Failure to do this could result in
DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE.
ELECTRICAL POWER OUTAGES will not effect the
Intelligent programming or control settings. The unit has a bat-
tery backup that maintains the programmed settings until the
electrical power is restored. At the time power is restored the
program will again display the settings and information that had
been available before the loss of power.
The fifth optional mode (5) setting involves the maximum tem-
perature set point. To be this mode, depress the up ( ) arrow
or the down ( ) arrow while in optional setting sequence until
a large number 5 is displayed in the lower right-hand corner.
The default factory maximum set point is 160°F or 0160 in the
upper left-hand corner. To change this setting depress either +
or - of the “TIME” button until the desired maximum set point
is achieved in the upper left-hand corner. The range for maxi-
mum set point is 100°F to 160°F.
DRY FIRE PREVENTION is a feature that has been pro-
grammed into the Intelligent water heater. Should someone
install or service the water heater and forget to fill the tank, the
unit will sense a rapid heat cycle beyond normal expectations
and disable the energy. A message will be displayed on the
screen to add water, at which time the unit can be re-energized.
26
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Service and Maintenance
Temperature-Pressure Relief
Valve Operation
Draining
The water heater should be drained if being shut down during
freezing temperatures. Also periodic draining and cleaning of
sediment from the tank may be necessary.
The temperature-pressure relief valve must be manually oper-
ated at least once a year.
1. Before beginning turn “OFF” the electric power supply to
the water heater.
TEMPERATURE-PRESSURE
RELIEF VALVE
WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing
any access panels or servicing the water heater,
make sure the electrical supply to the water heater
is turned “OFF”. Failure to do this could result in
DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE.
DISCHARGE PIPE
2. CLOSE the cold water inlet valve to the water heater.
WARNING
3. OPEN a nearby hot water faucet and leave open to allow
for draining.
The temperature-pressure relief valve must be
manually operated at least once a year. Caution
should be taken to ensure that (1) no one is in front
of or around the outlet of the temperature-pres-
sure relief valve discharge line, and (2) the water
manually discharged will not cause any property
damage or bodily injury. The water may be
extremely hot.
4. Connect a hose to the drain valve and terminate to an ade-
quate drain or outdoors.
5. OPEN the water heater drain valve to allow for tank
draining.
If after manually operating the valve, it fails to
completely reset and continues to release water,
immediately close the cold water inlet to the water
heater, follow the draining instructions, and
replace the temperature-pressure relief valve with
a new one.
NOTE: If the water heater is going to be shut down and
drained for an extended period, the drain valve should be
left open with hose connected allowing water to termi-
nate to an adequate drain.
Failure to install and maintain a new properly listed tempera-
ture-pressure relief valve will release the manufacturer from
any claim which might result from excessive temperature or
pressure.
6. Close the drain valve.
7. Follow “Filling the Water Heater” instructions in the
“Instructions for Installation” section.
8. Turn “ON” power to the water heater.
WARNING
If the temperature-pressure relief valve on the
appliance weeps or discharges periodically, this
may be due to thermal expansion. Your water
heater may have a check valve installed in the
water line or a water meter with a check valve. Call
Maytag Customer Service at 1-800-788-8899 for an
authorized servicer. Do not plug the temperature-
pressure relief valve.
CAUTION
Never use this water heater unless it is completely
full water. To prevent damage to the tank and heat-
ing element, the tank must be filled with water.
Water must flow from the hot water faucet before
turning “ON” power.
27
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Service and Maintenance (cont’d)
Anode Rod Inspection
The anode rod is used to protect the tank from corrosion.
Most hot water tanks are equipped with an anode rod. The
submerged rod sacrifices itself to protect the tank. Instead of
corroding the tank, water ions attack and eat away the anode
rod. This does not affect the water’s taste or color. The rod
must be maintained to keep the tank in operating condition.
2. Turn off the water supply to the water heater at the water
shutoff valve or water meter.
Anode deterioration depends on water conductivity, not nec-
essarily water condition. A corroded or pitted anode rod indi-
cates high water conductivity and should be checked and/or
replaced more often than an anode rod that appears to be
intact. Replacement of a depleted anode rod can extend the
life of your water heater. Inspection should be conducted by a
qualified service technician, and at a minimum should be
checked annually after the warranty period.
3. Attach a hose to the water heater drain valve and put the
other end in a floor drain or outdoors. Open the water
heater drain valve. Open a nearby hot water faucet which
will relieve pressure in the water heater and speed draining.
Element Cleaning/
Replacement
NOTE: These instructions are written for element cleaning
and element replacement for the lower element. If it is nec-
essary to clean or replace the upper element, then repeat
these instructions.
WARNING
The water passing out of the drain valve may be
extremely hot. To avoid being scalded, make sure all
connections are tight and that the water flow is
directed away from any person.
To remove the element from your tank in order to clean or
replace it:
4. Remove the two screws securing the access panel, and
remove panel.
1. Before beginning turn “OFF” the electric power supply to
the water heater.
5. Remove the insulation pad to expose the opening.
WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing
any access panels or servicing the water heater,
make sure the electrical supply to the water heater
is turned “OFF”. Failure to do this could result in
DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE.
28
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Service and Maintenance (cont’d)
6. Upper Element Only - Lift out the tab as shown to unclip
the terminal cover from the high limit. The terminal cover
can now be removed from the high limit.
10. A new gasket should be used in all cases to prevent a pos-
sible water leak. (See Element Gasket in the Repair Parts
Chart). Place the new element gasket on the thread side
of the cleaned or new element and screw into tank, secur-
ing tightly using an element wrench.
11. Close the water heater drain valve by turning the handle
to the right (clockwise). The drain valve is on the lower
front of the water heater.
7. Disconnect the two wires on the element and unscrew the
old element from the tank.
12. Open the cold water supply valve to the water heater.
NOTE: The cold water supply valve must be left open
when the water heater is in use.
13. To insure complete filling of the tank, allow air to exit by
opening the nearest hot water faucet. Allow water to run
until a constant flow is obtained. This will let air out of
the water heater and the piping.
CAUTION
Never use this water heater unless it is completely
full of water. To prevent damage to the tank and
heating element, the tank must be filled with water.
Water must flow from the hot water faucet before
turning “ON” power.
8. Clean the area around the element opening. Remove any
sediment from or around the element opening and inside
the tank.
9. If you are cleaning the element you have removed, do so
by scraping or soaking in vinegar or a de-liming solution.
14. Check element for water leaks. If leakage occurs, tighten
element or repeat steps 2 and 3, remove element and
reposition gasket. Then repeat steps 11 through 15.
WARNING
Replacement elements must (1) be the same volt-
age and (2) no greater wattage than listed on the
model rating plate affixed to the water heater.
29
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Service and Maintenance (cont’d)
Element Cleaning/
Replacement (cont’d)
15. Reconnect the two wires to the element and then check
to make sure the high limit remains firmly against the
surface of the tank.
18. Replace access panel.
19. Turn “ON” electric power to water heater.
16. Upper High Limit Only - Replace terminal cover on
high limit making sure that the locking tabs on the ter-
minal cover are in place.
17. Press the insulation pad back in place so that it complete-
ly covers the thermistor, upper high limit and element.
30
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Service and Maintenance (cont’d)
Drain Valve Washer
Replacement
NOTE: For replacement, use a 17⁄32″ x 13⁄64″ x 1⁄8″ thick washer
available at your nearest hardware store. For ordering a
replacement washer, refer to the “Repair Parts” section.
1. Before beginning turn “OFF” the electrical power supply
to the water heater.
WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing
any access panels or servicing the water heater,
make sure the electrical supply to the water heater
is turned “OFF”. Failure to do this could result in
DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE.
2. Follow “Draining” instructions in the “Service and
Maintenance” section.
3. Turning counter clockwise, remove the hex cap below the
screw handle.
4. Remove the washer and put the new one in place.
5. Screw the handle and cap assembly back into the drain
valve and retighten using a wrench. DO NOT OVER
TIGHTEN.
6. Follow “Filling the Water Heater” instructions in the
“Instructions for Installation” section.
7. Check for leaks.
8. Turn “ON” electric power to the water heater.
HANDLE AND
CAP ASSEMBLY
WASHER
Service
Before calling for repair service, read the “Start Up
Conditions” and “Operational Conditions” found in the
“Troubleshooting” section of this manual.
If a condition persists or you are uncertain about the opera-
tion of the water heater, let a qualified person check it out.
Call Maytag Customer Service at 1-800-788-8899.
31
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Troubleshooting
Start Up Conditions
Smelly water may be eliminated or reduced in some water heater
models by replacing the anode(s) with one of less active material,
and then chlorinating the water heater tank and all hot water
lines. Call Maytag Customer Service at 1-800-788-8899 for an
authorized servicer for further information concerning an Anode
Replacement Kit #66001068 and this Chlorination Treatment.
THERMAL EXPANSION
Water supply systems may, because of such events as high line
pressure, frequent cut-offs, the effects of water hammer
among others, have installed devices such as pressure reducing
valves, check valves, back flow preventers, etc...to control
these types of problems. When these devices are not equipped
with an internal by-pass, and no other measures are taken, the
devices cause the water system to be closed. As water is heat-
ed, it expands (thermal expansion) and closed systems do not
allow for the expansion of heated water.
If the smelly water persists after the anode replacement and chlo-
rination treatment, we can only suggest that continuous chlorina-
tion and filtering conditioning equipment be considered to elimi-
nate the water problem.
The water within the water heater tank expands as it is heated
and increases the pressure of the water system. If the relieving
point of the water heater's temperature-pressure relief valve is
reached, the valve will relieve the excess pressure. The temper-
ature-pressure relief valve is not intended for the constant
relief of thermal expansion. This is an unacceptable condition
and must be corrected.
Do not remove the anode leaving the tank unprotected. By
doing so, all warranty on the water heater tank is voided.
“AIR” IN HOT WATER FAUCETS
WARNING
HYDROGEN GAS: Hydrogen gas can be produced in
a hot water system that has not been used for a
long period of time (generally two weeks or more).
Hydrogen gas is extremely flammable and explo-
sive. To prevent the possibility of injury under these
conditions, we recommend the hot water faucet be
opened for several minutes at the kitchen sink
before any electrical appliances which are connect-
ed to the hot water system are used (such as a dish-
washer or washing machine). If hydrogen gas is pre-
sent, there will probably be an unusual sound simi-
lar to air escaping through the pipe as the hot
water faucet is opened. There must be no smoking
or open flame near the faucet at the time it is open.
It is recommended that any devices installed which could create
a closed system, have a by-pass and/or the system have an
expansion tank to relieve the pressure built by thermal expan-
sion in the water system. Expansion tanks are available for
ordering through the Maytag Customer Service. Contact the
local water supplier and/or call Maytag Customer Service at
1-800-788-8899 for an authorized servicer for assistance in
controlling these situations.
STRANGE SOUNDS
Possible noises due to expansion and contraction of some
metal parts during periods of heat-up and cool-down do not
represent harmful or dangerous conditions.
RUMBLING NOISE
In some water areas, scale or mineral deposits will build up on
your heating elements. This buildup will cause a rumbling
noise. Follow “Element Cleaning/Replacement” instructions
to clean and replace the elements.
Operational Conditions
SMELLY WATER
HIGH TEMPERATURE SHUT OFF SYSTEM
In each glasslined water heater there is installed at least one anode
rod (see parts section) for corrosion protection of the tank.
Certain water conditions will cause a reaction between this rod
and the water. The most common complaint associated with the
anode rod is one of a “rotten egg smell”. This odor is derived from
hydrogen sulfide gas dissolved in the water. The smell is the result
of four factors which must all be present for the odor to develop:
The water heater has a high limit shut off system with a reset
button located above the upper element.
Follow the resetting instructions which refer to the high limit
behind the access panel.
a. a concentration of sulfate in the supply water.
b. little or no dissolved oxygen in the water.
c. a sulfate reducing bacteria within the water heater. (This
harmless bacteria is non-toxic to humans.)
d. an excess of active hydrogen in the tank. This is caused by
the corrosion protective action of the anode.
32
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Troubleshooting (cont’d)
Operational Conditions (cont’d)
HIGH TEMPERATURE SHUT OFF SYSTEM
NOT ENOUGH OR NO HOT WATER
1. Before beginning, turn “OFF” electrical power supply to
the water heater.
1. In a new installation, the water heater may not be proper-
ly connected. Make sure the cold water supply valve is
open. Review and check piping installation. Make sure
that the cold water line is connected to the cold water
inlet to the water heater and the hot water line to the hot
water outlet on the water heater.
2. Make sure the electrical supply to your water heater is
“ON”.
3. Check for loose or blown fuses in your water heater cir-
cuit. Circuit breakers weaken with age and may not han-
dle their rated load and should be replaced.
WARNING
HAZARD OF ELECTRICAL SHOCK! Before removing
any access panels or servicing the water heater,
make sure the electrical supply to the water heater
is turned “OFF”. Failure to do this could result in
DEATH, SERIOUS BODILY INJURY, OR PROPERTY
DAMAGE.
4. Make certain the disconnect switch, if used, is in the
“ON” position.
5. Check to see the electric service to your house has not
been interrupted. If this is the case, contact the electric
company.
2. Remove the two screws securing the upper access panel
and remove panel.
6. Is the programmable thermostat set to the desired tem-
perature? See “Temperature Regulation” section.
3. Remove the insulation pad to expose the opening.
4. Reset the high limit by pushing in the red button marked
“RESET”.
7. If you had experienced very hot water and now no hot
water, the problem may be due to the high temperature
shut off system. See “High Temperature Shut Off
System” in the “Troubleshooting” section.
RESET BUTTON
8. During very cold weather, the incoming water will also be
colder and it will require a longer time to become heated.
9. The hot water usage may exceed the capacity of the water
heater. If so, wait for water heater to recover after abnor-
mal demand. Also examine pipes and faucets for possible
water leaks.
5. Press the insulation pad back in place so that it completely
covers the high limit and element.
10. If you can not determine the problem, then call the
Maytag Service Department.
6. Replace the upper access panel.
WATER IS TOO HOT
7. Turn “ON” electric power to the water heater.
Adjust the thermostat to a lower setting. See the
“Temperature Regulation” section on page 23.
CAUTION
If the high limit must be reset again, call Maytag
Customer Service at 1-800-788-8899 for an autho-
rized servicer to find out why the high limit turned
“OFF” the electric power.
33
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Troubleshooting (cont’d)
Operational Conditions (cont’d)
4. Upper Element Failure – Tests after 90 minutes of contin-
THERMOSTAT DIAGNOSTICS
uous upper element heating without an increase in upper
water temperature. The thermostat turns off the upper ele-
ment and tries for 30 minutes to raise the temperature of
the upper sensor using the lower element. If the upper tem-
perature sensor rises using the lower element, the upper ele-
ment will again be tried. After 30 minutes, if the upper ele-
ment does not raise the upper water temperature on the
second attempt, then an upper element failure will be indi-
cated by displaying the “SERVICE” icon and the letters
“U” and “E”. The lower element will only be used to heat
the water until the upper element has been replaced.
The programmable thermostat will use the upper and lower
temperature sensors (thermistors) to determine when either
the upper or lower heating element is not functioning. It can
also detect a faulty temperature sensor. The thermostat will use
the service icon and its associated codes to indicate the specific
failure condition and will also save the last failure condition.
To display the last failure, depress and hold the up ( ) arrow
or the down ( ) arrow button for 4 seconds while in the nor-
mal run mode. Be Careful; depressing the “ERASE” button
while the last failure is displayed will erase the stored failure.
5. Lower Element Failure – After 120 minutes of continuous
lower element heating without an increase in lower water
temperature, lower element failure will be indicated by dis-
playing the “SERVICE” icon and the letters “L” and “E”.
Replace the lower heating element.
1. No Water/Dry Fire Warning – If the sensors indicate a
rise in temperature greater than 50°F in the first minute
after power-up, the control will display a “NO WATER”
icon indicating that there is no water in the tank. This will
immediately shut off power to both elements.
6. High Limit Device Failure – If a lower element failure
occurs when the upper element has also failed, the thermo-
stat will determine that the high limit device has failed.
High limit device failure will be indicated by displaying the
“SERVICE” icon and the letter “C”. Replace the high
limit device.
CAUTION
This will not discontinue power from the water
heater.
7. Re-Check – The system will run a failure event sequence
three (3) times before it assumes a final service code.
2. Upper Temperature Sensor Failure – If the upper sensor is
either open or shorted, the “SERVICE” icon and the let-
ters “U” and “S” will be displayed. The thermostat will
then use only the lower heating element and lower temper-
ature sensor to control the water temperature until the
upper sensor has been replaced.
3. Lower Temperature Sensor Failure – If the lower sensor is
either open or shorted, the “SERVICE” icon and the let-
ters “L” and “S” will be displayed. The thermostat will then
use only the upper heating element and upper temperature
sensor to control the water temperature until the lower sen-
sor has been replaced.
34
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Troubleshooting (cont’d)
Leakage Checkpoints
Use this guide to check a “Leaking” water heater. Many sus-
pected “Leakers” are not leaking tanks. Often the source of
the water can be found and corrected.
*NOTE: To check where threaded portion enters tank,
insert cotton swab between jacket opening and fitting. If
cotton is wet, follow “Draining” instructions in the
“Service and Maintenance” section and then remove fit-
ting. Put pipe dope or teflon tape on the threads and
replace. Then follow “Filling the Water Heater” instruc-
tions in the “Instructions for Installation” section.
If you are not thoroughly familiar with electric codes, the
water heater, and safety practices, contact your local utility or
call Maytag Customer Service at 1-800-788-8899 for an
authorized servicer to check the water heater.
* Condensation may be seen on pipes in humid
weather or pipe connections may be leaking.
A
CAUTION
B
* The primary anode rod may be leaking.
Read this manual first, then before checking the
water heater make sure the electric supply has been
turned “OFF”, and never turn the electric supply
“ON” before the tank is completely full of water.
Small amounts of water from temperature-pressure
relief valve may be due to thermal expansion or high
water pressure in your area.
C
* The temperature-pressure relief valve may be leaking
at the tank fitting.
D
E
B
A
A
The elements may be leaking at the tank fitting.
WARNING
HAZARD OF ELECTRICAL SHOCK! Before
removing any access panels or servicing the
water heater, make sure the electrical supply
to the water heater is turned “OFF”. Failure to
do this could result in DEATH, SERIOUS BODI-
LY INJURY, OR PROPERTY DAMAGE.
D
C
Turn electrical power “OFF”, remove access panels
and insulation pad. If leaking around elements, fol-
low proper draining instructions and remove ele-
ment. Reposition or replace gasket on element. Place
element into opening and tighten securely. Then fol-
low “Filling the Water Heater” instructions in the
“Instructions for Installation” section.
E
Water from drain valve may be due to the valve being
opened slightly.
F
E
* The drain valve may be leaking at the tank fitting.
G
H
* Water in the water heater bottom or on the floor may
be from condensation, loose connections or the tem-
perature-pressure relief valve. DO NOT replace the
water heater until a full inspection of all possible
water sources is made and necessary corrective steps
taken.
G
F
H
Leakage from other appliances, water lines, or
ground seepage should also be checked.
35
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Notes
36
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Repair Parts List
MAYTAG ELECTRIC WATER HEATERS
MAYTAG/STATE
PART NUMBER CONVERSION KEY
MAYTAG
66001010
66001011
66001012
66001013
66001014
66001021
66001053
66001054
66001055
66001056
66001061
66001068
66001105
66001106
66001107
66001353
66001354
66001355
66001356
66001357
66001358
66001701
66001702
66001703
66001708
66001709
66001714
66001727
66001739
66001745
66001746
66001747
STATE
9002403
9001609
9001608
ETC2X
ETC5X
9001584
9000308
9000309
9001591
9002439
9002408
9001453
9002769
9000225
9000396
9003034
9003035
9003036
9003037
9003038
9003039
9003929
9003919
9003900
9003717
9003716
184744-000
9003928
9003935
9003936
9003932
9004001
37
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Repair Parts List (cont’d)
MAYTAG ELECTRIC WATER HEATERS
MODEL NUMBERS
NOTE:
UPPER ELEMENT: These water heaters are equipped
with 3800 watt elements.
HRE21250PC
HRE21282PC
50 GALLON
80 GALLON
LOWER ELEMENT: These water heaters are equipped
with factory installed convertible elements, which can be
operated at 3800 watts or 5500 watts. Convertible elements
are not offered as replacement parts.
If a replacement 3800 watt, 240 volt element is needed,
order part no. 66001106 replacement element. If, at the time
of installation, the water heater was converted to operate at
5500 watts, order part number 66001107 replacement ele-
ment . (See model rating plate “If Converted” box).
6
3
2
4
5
25
3
9
22
21
1
24
23
20
19
15
16
18
17
13
12
10
11
8
7
14
38
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Repair Parts List (cont’d)
MAYTAG ELECTRIC WATER HEATERS
MODEL NUMBERS
HRE21250PC
HRE21282PC
50 GALLON
80 GALLON
MODEL NUMBERS
HRE21250PC HRE21282PC
NUMBERS
KEY PART
NO. DESCRIPTION
1.
2.
3.
4.
5.
6.
7.
8.
9.
Temperature-Pressure Relief Valve
66001010
66001745
66001708
66001702
66001727
66001739
66001747
66001021
66001709
66001053
66001010
66001745
66001708
66001701
66001746
66001739
66001747
66001021
66001709
66001053
Nipple w/Heat Traps
Pipe Insulation (2 each)
Dip Tube
Primary Anode
Secondary Anode/Nipple w/Heat Traps
Drain Valve
Drain Valve Washer (17⁄32″x 13⁄64″x 1
T&P Insulation
⁄8″ thick)*
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
#
Element Gasket
Lower Element
Buss Bar Kit
SEE NOTE ON PAGE 38
66001055
66001358
66001703
66001356
66001354
66001061
66001703
66001056
66001355
66001054
66001358
66001055
66001358
66001703
66001356
66001354
66001061
66001703
66001056
66001355
66001054
66001358
Lower Temperature Sensor
Lower Access Panel
Transformer/Relay Panel
Transformer/Relay Board
Panel
Upper Access Panel
Terminal Cover (Upper)
Hi Limit w/ECO
Hi Limit Bracket
Upper Temperature Sensor
Upper Element
Element Gasket
Programmable Thermostat
SEE NOTE ON PAGE 38
66001053
66001353
66001357
66001053
66001353
66001357
Remote Thermostat Cable (50 ft.)
Manual
#
66001714
*Also available at most hardware stores.
#Not Illustrated
Now that you have purchased this water heater, should a
need ever exist for repair parts or service, simply call Maytag
Customer Service at 1-800-788-8899 for an authorized ser-
vicer. Be sure to provide all pertinent facts when you call or
visit.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE
THE FOLLOWING INFORMATION:
Model Number
Serial Number
Part Description
Part Number
The model number of the water heater will be found on the
model rating plate located above the access panel.
THIS IS A REPAIR PARTS LIST, NOT A PACKING LIST.
39
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Warranty
FULL ONE YEAR WARRANTY
For One Year from the date of Original Retail Purchase, any part which fails in normal home use will be repaired or
replaced free of charge.
If a leak occurs in the Tank, a new water heater of the closest capacity and quality then available, will be replaced free
of charge.
The warranty of the replacement is the balance of the original water heater’s Warranty.
LIMITED PARTS WARRANTY
After the First year and through the Twelfth Year from the date of Original Retail Purchase, any Parts which fail due
to a defect in materials or workmanship, will be replaced or repaired free of charge for the part itself, with the owner
paying all other costs, including labor, mileage and transportation.
If the water heater is subjected to commercial, institutional, industrial or non-residential use, the above warranty cov-
erage for parts that are proved to be defective in material or workmanship is effective for one year from the date of
the Original Retail Purchase.
The warranty of the replacement is the balance of the original water heater’s Warranty, or twelve months from the
date of the part(s) purchase, whichever comes first.
The warranty is limited to the original owner of the water heater.
LIMITED TANK WARRANTY AGAINST LEAKS
After the First Year and through the Twelfth Year from the date of Original Retail Purchase, if a leak occurs in the
Tank, a new water heater of the closest capacity and quality then available, will be replaced free of charge for the
water heater, with the owner paying all other costs, including labor, mileage and transportation.
If the water heater is subjected to commercial, institutional, industrial or non-residential use, the above warranty cov-
erage for tanks that are proven to be defective in material or workmanship is effective for two years from the date of
the Original Retail Purchase.
The warranty of the replacement is the balance of the original water heater’s Warranty.
Please note: The Full and Limited Warranty applies only while this water heater is used in the United States of America.
The warranty is limited to the original owner of the water heater.
TO RECEIVE WARRANTY SERVICE
To locate an authorized service company in your area contact the Maytag dealer from whom your appliance was pur-
chased; or call Maytag Customer Service at the number listed below. Should you not receive satisfactory warranty
service, please call or write:
Maytag Customer Service
P. O. Box 2370
Cleveland, TN 37320-2370
U.S.A. 1-800-788-8899
When contacting Maytag Customer Service be sure to provide the Model and Serial Number of your appliance, The
Name and Address of the Dealer from whom you purchased the appliance and the Date of Purchase.
MAYTAG WATER HEATERS ARE MANUFACTURED AND THIS WARRANTY PROVIDED BY
STATE INDUSTRIES, INC., ASHLAND CITY, TN. MAYTAG IS A TRADEMARK OF MAYTAG
CORPORATION AND IS USED UNDER LICENSE TO STATE INDUSTRIES, INC.
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