Maytag Washer MAH8700A User Manual

27” Front Load Washer - Technical Information  
MAH8700A*  
Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or  
repair of this unit.  
Refer to Service Manual 16026126 for detailed installation, operating, testing, troubleshooting, and disassembly  
instructions.  
CAUTION  
!
All safety information must be followed as provided in Service Manual 16026126.  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
Model  
MAH8700A*  
Power Source @ 120VAC  
Amperage  
Frequency  
10 Amp  
60 Hz  
Cabinet Dimensions  
Height  
Width  
38”  
27”  
Depth  
30.75”  
Features  
Wash Cycles  
Water Temperatures  
26  
6
Water Level  
Intellifill™  
Tumble Pattern  
Normal  
Hand Wash  
Spin Speed  
Max Extract Plus  
Medium  
Gentle  
Low  
Drain Only  
Weight lbs.  
Uncrated  
35 per minute  
5 per minute  
1100  
800  
600  
400  
0
191  
June 2006  
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Component Testing Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
Machine Control Board  
CN11  
CN3  
1
9
1
5
CN5  
3
1
2
2
1
CN8  
CN6  
CN7  
1
1
4
8
5
1
3
1
4
RY9  
CN10  
CN9  
MEMS Sensor  
Motor  
1
2
3
Normal resistance is approximately 3.0 between any 2 pins (1,2 or 3) on motor  
t
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Troubleshooting Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
“Component Testing Procedures”).  
At CN9, pins 1 & 3 = 3.0 ohms.  
Pins 1 & 2 = 3.0 ohms.  
Pins 2 & 3 = 3.0 ohms.  
Check belt.  
Faulty main control board.  
Faulty motor.  
Will Not Start  
Plug cord into live electrical outlet. Check for  
proper voltage.  
Check fuse or reset circuit breaker.  
Push any key to turn ‘ON’ the clothes washer  
and press the Rotary Cycle Selector knob to  
start the clothes washer.  
Close door and push the Rotary Cycle  
Selector knob to start the clothes washer.  
Check to see if the clothes washer is in a pause,  
soak or suds period in the cycle. Wait briefly  
and it may start. If washer is in suds period,  
SudS” will display, instead of the time  
remaining.  
Check for restricted drain system. If there is an  
electrical problem in the drain system, “nd” error  
will occur after 15 minutes.  
Will Not Spin  
Check to make sure the door is fully closed.  
Check for water left inside the clothes washer. If  
present, see Will Not Drain.  
See Board Output Test or Quick Spin Test.  
(Before test, make sure that the tumbler is  
empty.) If it doesn’t tumble after the test above,  
check unbalanced load scenario, machine  
control board, and motor.  
Check water supply.  
Check for loose connections at pressure switch,  
motor, tach harness, motor control and machine  
control board terminal connections CN8, CN9,  
CN3 (See “Component Testing Procedures”).  
Check motor windings resistance (See  
“Component Testing Procedures”).  
At CN9, pins 1 & 3 = 3.0 ohms.  
Check the line screen and water valve screen.  
Check for loose connections at machine control  
board terminal connections CN5 and CN6 (See  
“Component Testing Procedures”).  
Replace machine control board.  
Pins 1 & 2 = 3.0 ohms.  
Pins 2 & 3 = 3.0 ohms.  
Check belt.  
Leaking  
Make sure inlet hose connections are not  
leaking. Check for rubber gasket damage due to  
over-tightening.  
No Water Fill  
Check standpipe for leak. Wrap a dry rag  
around the standpipe opening. If rag becomes  
wet, leak is fault of home plumbing. Be sure the  
standpipe is capable of accepting the incoming  
flow of water from the clothes washer.  
Make sure end of drain hose is correctly  
inserted and secured to drain standpipe.  
Check internal hose connections (fill, drain  
systems, dispenser hoses & clamps).  
Check rubber boot. Remove, reposition and  
reinstall, if necessary.  
Test water fill. See Board Output Test.  
Check to make sure water supply is turned on  
fully.  
Check electrical circuit and connections at the  
water valve, and pressure switch.  
Check for kinks in inlet hoses.  
Check for clogged inlet screens.  
Visually check hot, cold, pre and bleach valves  
separately for fill.  
Check for low water pressure. May be  
dependent on pressure entering home.  
Variations may occur due to usage in the home  
at the time machine is used.  
Check for possible kinked dispenser to outer tub  
hose. Hot water pressurization may force door  
open.  
Check for frozen pipes and hoses.  
Check resistance of water valve coils (See  
“Component Testing Procedures”). Check pin  
#2 of CN7 with pin #1, 2, 3 or 4 of CN10.  
Normal is 1.18K ohms.  
Check for loose connections at the pressure  
switch or on the machine control board at CN3.  
(See “Component Testing Procedures”).  
No Tumble  
Start normal cycle with an empty machine and  
allow a fill to check tumble.  
See Board Output Test, or Quick Spin Test  
(Before test, make sure that the tumbler is  
empty.)  
Check for loose connections at machine control  
board, pressure switch, motor, tach harness and  
motor control.  
Check motor windings resistance (See  
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Troubleshooting Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
board and door lock switch.  
Tub Full of Suds  
Drain manually by removing drain hose clamp.  
Display shows “L0”. Press Power Off button to  
turn off the washer and unplug and reconnect  
washer. Press any key to turn ‘ON’ the washer.  
If “L0” is displayed, machine control board and  
door lock switch should be checked.  
Place washer into Service Mode and check for  
diagnostic codes 4,18 & 22. See Service Mode.  
Check electrical connections at door lock switch  
assembly and machine control board (CN10).  
(See “Component Testing Procedures”).  
Check door lock system. See Board Output  
Test. Check the output voltage of door lock coil.  
If 120 V present, change door lock switch. If 120  
V not present, change machine control board.  
(See “Component Testing Proceduress”).  
Check for restricted drain system. See Will Not  
Drain and Will Not Spin.  
Check for loose wire connections at control  
board and pump.  
Check to see if belt is off motor and pulley.  
Use high efficiency or low sudsing detergent  
specially formulated for front load washers.  
Reduce detergent amount for that specific load  
size and soil level. Towel loads have a minimal  
amount of soil present and typically create more  
suds.  
Use drain pump and cold water to empty tub.  
See Board Output Test.  
Run the clothes washer through another  
complete cycle using the coldest water,  
tablespoon of salt and no detergent.  
Will Not Drain  
Wet Clothes  
Check for restricted drain system.  
Very small clothes loads can cause unbalanced  
loads. Add additional towels.  
Excessive suds may have been present, due to  
not using high efficiency detergent. Reduce  
amount of detergent usage.  
See Will Not Spin.  
“Drain Only” or “Low” Spin Speed was selected.  
In cold climates check for frozen drain hose.  
Check for 120 V at the pump when a spin cycle  
is selected.  
Check pump motor winding resistance (See  
“Component Testing Proceduress”).  
Normal resistance is about 14.2 ohms (±7%).  
Check that the machine control correctly senses  
the water level in the washer. See Board Input  
Test.  
Will Not Lock  
Door not all the way closed or not properly  
aligned. Possible laundry load is too large to  
close door.  
Check drain pump. See Board Output Test.  
Check the machine control board connections at  
CN10 (Pin 6) for the pump. Should see 120 V.  
(See “Component Testing Procedures”).  
Check tub to pump hose for twist in hose.  
Place washer into Service Mode and check for  
diagnostic codes 4,18 & 22. See Service Mode.  
Check door lock system. See Board Output  
Test. Check the output voltage of door lock coil.  
If normal, change door lock switch. If not  
normal, change main control board. (See  
“Component Testing Procedures”).  
Check electrical connections at door lock switch  
assembly and machine control board (CN10),  
(See “Component Testing Procedures”).  
Wrong Water Temperature  
Check that both faucets are turned on fully.  
Make sure water heater is set to deliver a  
minimum of 120°F (49°C) hot water at the tap.  
Also check water heater capacity and recovery  
rate.  
If the water heater is located a long distance  
from washer, the water line may need to be  
purged prior to starting wash cycle.  
Too Hot/Too Cold: This washer uses a reduced  
amount of water, while the control board meters  
the incoming flow to regulate the actual  
temperature of the water in the tub. This may  
appear to be significantly warmer/cooler than  
expected.  
Will Not Unlock  
Push door closed to make sure nothing from  
inside is pressing against it, which may keep it  
from unlocking.  
Door locked from water level too high. Opening  
door will result in water draining from door  
opening.  
Check for water remaining in the drum. If water  
is present inside drum, see Will Not Drain.  
Check if temperature inside the drum is higher  
than 50°C/122°F. If there is no problem with  
temperature, check wiring of machine control  
Make sure the temperature selection is correct.  
Disconnect inlet hoses from the Water Valve  
and clean the valve screens of any debris.  
June 2006  
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Troubleshooting Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
Vibration/Walking/Noise  
Description  
LED  
Display  
Diagnostic  
code  
Check for proper load size and distribution.  
Check for proper installation.  
Verify unit has new motion sensor / control  
board.  
Door failed to unlock after  
3 attempts.  
2
3
LO  
nF  
Continuous fill of 12  
minutes. Total fill of 14  
minutes.  
Check vent flappers for foam present on  
flapper.  
Check for loose pump to bracket screws.  
Check for stripped pump mounting bolts.  
Check location of top suspension springs.  
Check console for broken plastic locating tabs,  
check for front panel noise - add foam as  
needed.  
Door failed to lock after 3  
attempts.  
4
8
FL  
LE  
Water sensor level fault.  
A fault is detected in the  
water level sensor. Data  
(frequency) shows the  
water level is at or above  
the overflow level.  
Check if debris is present in pump causing  
noise.  
OE  
E
Check dampers / inserts-front/grey, rear/green.  
Clean floor and check condition of rubber feet.  
Do Paper Test - Place paper strips under front  
feet of washer, pull them out while in Quick  
Spin Test at highest rpm. Adjust feet to hold  
paper.  
A key is sensed to be  
pressed more than 30  
seconds, the key will be  
assumed to be stuck.  
E2  
dc  
15  
10  
Never exceeded 400 rpm  
due to an unbalanced load.  
Rubber Feet Leaving Marks on Floor  
The door has not been  
opened after two complete  
wash cycles. Door switch  
was not seen open since  
the last two final spins.  
Use a pencil eraser to remove mark.  
Walk washer into location, do not drag.  
od  
17  
Additive Cups Full of Water  
A small amount of water in cups is normal.  
Remove and wash dispenser tray, removable  
cup, and rinse cap.  
Open door lock switch with  
motor running.  
dL  
dS  
18  
22  
Level washer.  
Door switch is read as  
open and the door locked  
switch is read as locked.  
Buttons do not Respond  
Option and Function buttons respond differently  
according to each cycle.  
Motor tach signal exists  
without motor running.  
bE  
tE  
25  
29  
Child Lock feature has been selected. To  
disable feature press and hold Wash/Rinse  
Temp and Spin Speed simultaneously until a  
beep is heard.  
When display shows “End”, only the Power Off  
button will function. Press Power Off and make  
new cycle selections.  
Abnormal high/low temp or  
ohm resistance seen.  
Machine control is  
attempting to drive the  
motor but is not seeing any  
tach response. Visual  
check shows motor is not  
moving. (Locked, Hall  
Sensor fault).  
E3  
2E  
Consumer Information Codes  
If the consumer observes codes on display, see table  
below.  
System Relay failure.  
Heater Relay failure  
Sr  
Hr  
34  
36  
Description  
LED  
Diagnostic  
Display  
code  
Over Current is detected.  
Motor won't turn.  
3E  
2E  
2E  
3E  
91  
The water level fails to  
drop below the Low Water  
level reset within 15  
minutes, before a spin  
begins.  
Voltage for motor control  
bus is over specified limit.  
nd  
1
Voltage for motor control  
bus is under specified limit.  
92  
16026882  
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Troubleshooting Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
Service Mode  
Test or Display  
To Start  
To Cancel  
(or Hold)  
(or resume)  
Service Mode enables service personnel to verify the  
operation of the washing machine and diagnose problems.  
Service Mode can be entered in the middle of any wash  
cycle without interrupting the cycle. While in Service  
Mode, the technician can cancel the current cycle, set a  
continuous running mode, start a variety of special service  
tests and view diagnostic displays.  
Quick  
Service  
Cycle  
Press Wash/Rinse  
Temp and Soil Level  
Press Power Off  
(also exits  
Service Mode)  
#
Hold Quick  
Service Cycle  
Step  
Press Rinse & Spin  
and Spin Only  
together  
Press Rinse &  
Spin and Spin  
Only  
Press Delay for 3  
seconds (then  
Press Power Off  
twice after  
Enter / Exit Service Mode  
To enter Service Mode press the Chime and Extra Rinse  
keys for 3 seconds or until the control beeps.  
NOTE: The washer must be ‘ON’ before Service Mode  
can be entered.  
The motor speed will be displayed when started (motor not  
running display will be “0”). The present state of the  
machine will not be changed (i.e., the current cycle in  
progress will not be interrupted and only the display will  
change). All LED’s will be turned ‘OFF’ except the Door  
Lock LED; it will continue to display the condition of the  
door lock.  
To exit Service Mode:  
1) Press Chime and Extra Rinse keys for 3 seconds  
again, or  
2) Press Power Off button, or  
3) Unplug the machine.  
individual buttons to  
test) Turn Rotary  
Cycle Selector  
clockwise, the LED’s  
around it will be  
starting test  
LED/Switch  
Test  
toggled. Turn Rotary  
Cycle Selector  
counterclockwise, the  
7-segment LED’s  
toggle. Press Rotary  
Cycle Selector, all of  
the LED’s around the  
Rotary Cycle  
Selector will be  
toggled.  
Board  
Input  
Press Spin Only  
Press Spin Only  
IN  
Test  
To pause while in Service Mode:  
Pressing the Rotary Cycle Selector knob while running a  
test will pause the individual test.  
Board  
Output  
Test /  
Press Spin Speed  
Press Power  
Off.  
System Check  
Access Service Tests and Diagnostic Features while in  
Service Mode.  
Press Rinse & Spin –  
Press Rinse &  
displays ‘d’  
Spin again  
The following table summarizes special tests and features  
available in Service Mode, along with methods of  
activation and cancellation. A more detailed description of  
each test can be found in the text following the table.  
Reference the text or symbol indicated in the “Test or  
Display” column, with the text and symbols indicated in the  
text following the quick reference table for a more detailed  
explanation.  
Diagnostic  
Code Display  
(Initial)  
All Diagnostic  
Codes  
Rotate Rotary Cycle  
Selector either  
direction  
N/A  
Cycle Count  
No. for  
Diagnostic  
Code  
Press and hold Rotary  
Cycle Selector, while  
diagnostic code is  
displayed  
Release Rotary  
Cycle Selector  
(returns to  
diagnostic code  
display)  
Test or Display  
To Start  
To Cancel  
(or Hold)  
(or resume)  
Clear All  
Diagnostic  
Codes  
Press Delay and  
Chime together while  
displaying diagnostic  
codes  
N/A  
Quick  
Spin Test  
Press Delay and  
Rinse & Spin  
Press Delay and  
Rinse & Spin or  
press Power Off  
Hold Quick  
Spin Test  
step  
Press Rotary Cycle  
Selector (during test)  
Press Rotary  
Cycle Selector  
Display  
Software  
Version  
Press Soil Level.  
Press Soil  
Level.  
Fast  
Time-  
Down  
Press Wash/Rinse  
Temp to start test.  
Press Wash/Rinse  
Temp during cycle to  
advance.  
Press Power Off  
Cycle Count  
Press Chime  
N/A  
Test / Advance  
to next step  
June 2006  
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Troubleshooting Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
the washer to next step if water is not connected to  
machine.  
Quick Spin Test  
While in Service Mode, press Delay and Rinse &  
Spin keys to start a Quick  
Spin Test. Quick Spin Test steps follow:  
6. Drain and spin to maximum speed. Machine will achieve  
maximum speed using the safest, fastest method.  
7. Display a “PA” (Passed) continuously for 5 seconds if no  
diagnostic codes were logged during the test. Washer will  
return to the normal Service Mode at the end of the 10  
second period.  
Start spinning, and after reaching a maximum spin  
speed.  
Stay at maximum spin speed for 2 minutes and stop  
Quick Spin Test.  
The “SC” in the display will blink as an indication of failure,  
and continue blinking until the Quick Service Cycle test has  
reached the end. Any diagnostic code logged during this test  
will result in failure of the test, but will not necessarily stop the  
test. During the Quick Service Cycle, pressing the Spin  
Speed key will advance to the next step. Pressing the Rinse  
& Spin and Spin Only keys will suspend the machine at the  
current step for up to 10 minutes or until Delay and Chime  
keys are pressed. All LEDs should flash ‘ON’ and ‘OFF’ while  
the system is suspended or on hold.  
Hold Quick Spin Step  
If the Rotary Cycle Selector knob is pressed  
during the Quick Spin Test, the machine will hold  
at the next highest index speed for 10 minutes (1 minute on  
early MAH8700’s). At the end of ‘Hold’ time, the machine will  
resume and finish the Quick Spin Test. To cancel the ‘Hold’  
and allow the Quick Spin Test to continue, press the Delay  
and Rinse & Spin keys.  
Fast Time Down Test  
LED/Switch Test  
While any test or cycle is running in Service  
¤
While in Service Mode, press the Delay key  
to start a LED/Switch Test. All the LED’s can be toggled or  
slewed by pressing the key associated with the LED or set of  
LED’s. All keys (including the Power Off button) must be  
pressed within 5 minutes for this test to pass. “PA” will be  
displayed for five (5) seconds once all keys have been  
pressed and the test is completed. Following 20 seconds of  
inactivity at any point, this test will exit without any display.  
The Power Off button must be pressed twice within 30  
seconds to cancel this test.  
Mode, pressing the  
Wash/Rinse Temp key will advance the program to the  
next cycle stage. Cycle stages are located at key  
locations in the machine operation. As the program is  
advanced it will index as follows: The end of each fill (the  
same as the beginning of a tumble session for Wash, or  
Rinse); at the beginning of a drain session; at the  
beginning of a spin session (at this position, check the  
water level, if over reset level, drain first before entering  
the spin function); at the beginning of a fill session; at the  
beginning of Bleach fill; at the beginning of Fabric  
Softener fill; and every 3 minutes during the tumble  
sessions (Wash and Rinses).  
Switch  
Action  
Delay  
Chime  
Press once  
Press 3 times  
Press once  
Press 3 times  
Press 6 times  
Quick Service Cycle  
While in Service Mode, pressing the  
#
Extra Rinse  
Soil Level  
Spin Speed  
Wash/Rinse  
Temp  
Rinse & Spin  
Spin Only  
Prewash  
Extended Spin  
Rotary Cycle  
Selector  
Rotary Cycle  
Selector  
Wash/Rinse Temp and Soil Level keys for  
3 seconds will start a Quick Service Cycle. This will be a  
quick check of all systems. If display shows “od” then open  
and close door. Pressing Spin Speed key will advance to the  
next cycle. The following steps are performed: Display shows  
SC”.  
1. Hot water for 5 seconds and then turn off.  
2. Cold water for 5 seconds and then turn off.  
3. Bleach valve for 5 seconds and then turn off.  
4. Softener dispenser using cold water and bleach water for  
5 seconds and then turn off.  
5. Turn ‘ON’ Cold valves until the control detects proper  
water level. During this time, tumble at 45 rpm for 5  
seconds in a clockwise direction, pause for 2 seconds,  
tumble at 45 rpm for 5 seconds in a counterclockwise  
direction, pause for 2 seconds. Continue pattern until the  
water level is detected.  
Press 6 times  
Press once  
Press once  
Press once  
Press once  
Rotate 1 full revolution clockwise  
1 position counterclockwise  
Rotary Cycle  
Selector  
Power Off  
Press once  
Press once  
Minimum time for this segment to be 5 seconds. After  
water height is achieved, continue tumble pattern for  
another 14 seconds. If the washer is equipped, turn ‘ON’  
heater for first 5 seconds of this tumble pattern. Advance  
16026882  
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June 2006  
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Troubleshooting Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
Board Input Test  
When the Rotary Cycle Selector knob is set to  
“Super Wash”, the LED lights up. Revolve Rotary  
Cycle Selector knob clockwise until all LED’s are  
‘OFF’, then press Rotary Cycle Selector knob to  
display frequency reading. “2560” means 25.60 Hz  
(washer empty).Frequency value drops as water  
rises.  
While in Service Mode, pressing the  
Spin Only key will begin the Board Input  
Test. This test turns on a specified output  
IN  
after a key press. Pressing the Spin Only key again  
cancels the test. (Display shows “in”).  
While in Service Mode follow chart to check respective  
function.  
While performing the Board Input Test in Service  
Mode, follow this quick reference chart to check  
respective functions.  
When the Rotary Cycle Selector knob is set to  
“Super Wash” and the Rotary Cycle Selector knob  
is pressed, the door position will be displayed: “0P” if  
open, “CL” if closed.  
When the Rotary Cycle Selector knob is set to  
“Normal” and the Rotary Cycle Selector knob is  
pressed, the Lock position will be displayed: “UL” if  
unlocked, “L0” if locked.  
When the Rotary Cycle Selector knob is set to  
“Whites” and the Rotary Cycle Selector knob is  
pressed, the High water level will be displayed: “0”  
if below level, “1” if above level. The High water  
level is defined as the over flow water level.  
When the Rotary Cycle Selector knob is set to  
“Wrinkle Control” and the Rotary Cycle Selector  
knob is pressed, the Medium water level will be  
displayed: “—0” if below level, “—1” if above level.  
The Medium water level is defined as the minimum  
water level needed such that the heater can be  
turned ‘ON’ (only MAH8700* and MAH9700* models  
have heaters).  
When the Rotary Cycle Selector knob is set to  
“Colors” and the Rotary Cycle Selector knob is  
pressed, the Low water level will be displayed: “_0” if  
below level, “_1” if above level. The Low water level  
is defined as the reset water level.  
When the Rotary Cycle Selector knob is set to  
“Hand Wash” and the Rotary Cycle Selector knob  
is pressed, the level of Tub unbalance will be  
displayed: “UC” if balanced, “U0” if unbalanced. “U0”  
will be displayed during the time when the machine  
is correcting for the unbalance; e.g. slowing down to  
redistribute the load or to get to a lower spin speed.  
Once the situation has been corrected (i.e. the load  
has begun tumbling or the lower speed has resulted  
in an acceptable amount of balance); “UC” will once  
again be displayed.  
When the Delay key is pressed, the water  
temperature will be displayed in Degrees F  
(Fahrenheit).  
When the Rotary Cycle Selector knob is set to  
“Delicates” and the Rotary Cycle Selector knob is  
pressed, the water temperature will be displayed in  
degrees C (Celsius).  
Selection  
Function  
Display  
Rotary Cycle  
Selector set to  
“Super Wash”.  
Press Rotary Cycle  
Selector.  
Rotary Cycle  
Selector set to  
“Normal”. Press  
Rotary Cycle  
Selector.  
Rotary Cycle  
Selector set to  
“Whites”. Press  
Rotary Cycle  
Selector.  
Rotary Cycle  
Selector set to  
“Wrinkle Control”.  
Press Rotary Cycle  
Selector.  
Rotary Cycle  
Selector set to  
“Colors”. Press  
Rotary Cycle  
Selector.  
Rotary Cycle  
Selector set to  
“Hand Wash”.  
Press Rotary Cycle  
Selector.  
Door position  
0P” or “CL”  
Lock state  
UL” or “L0”  
0” if below  
High water  
level  
level. “ 1” if  
above level.  
—0if below  
level. “—1” if  
above level.  
Medium water  
level  
_0” if below  
level. “_1” if  
above level.  
Low water level  
Tub balance  
UC” if  
Balanced. “U0”  
if Unbalanced  
Water  
temperature  
Press Delay key.  
Degrees F  
Degrees C  
Rotary Cycle  
Selector set to  
“Delicates”. Press  
Rotary Cycle  
Selector.  
Water  
temperature  
2560” (empty).  
Frequency  
drops as water  
rises.  
All cycle LEDs are  
off, press Rotary  
Cycle Selector  
Water Level  
Frequency(Hz)  
June 2006  
9
16026882  
©2006 Maytag Services  
RPL 16026127  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
to check the fabric softener fill. This output will remain  
‘ON’ until the Rotary Cycle Selector knob is pressed  
again to turn ‘OFF’ the output. The control will not allow  
the machine to fill past the High water level.  
Pressing the Rinse & Spin key will turn ‘ON’ the heater if  
the water level is above the Heater Safety Level. If the  
water level is below the Heater Safety Level, a warning  
beep will be given and the heater will not be turned ‘ON’.  
The heater output will remain ‘ON’ until the “Rinse &  
Spin” key is pressed again to turn ‘OFF’ the output.  
Board Output Test  
While in Service Mode, pressing the Spin  
Speed key will begin the Board Output Test.  
This test turns ‘ON’ a specified output after a  
key press. Pressing the Spin Speed key again  
cancels the test. Only one output can be ‘ON’ at any time. All  
outputs will be turned ‘OFF’ after five (5) minutes of inactivity.  
When the Rotary Cycle Selector knob is set to “Super  
Wash” and the Rotary Cycle Selector knob is pressed,  
the main relay will be toggled (either from ‘ON’ to ‘OFF’ or  
from ‘OFF’ to ‘ON’).  
When the Rotary Cycle Selector knob is set to “Normal”  
and the Rotary Cycle Selector knob is pressed, the hot  
water valve will be turned ‘ON’. This output will remain  
‘ON’ until the Rotary Cycle Selector knob is pressed  
again to turn ‘OFF’ the output. The control will not allow  
the machine to fill past the High water level.  
When the Rotary Cycle Selector knob is set to “Wrinkle  
Control” and the Rotary Cycle Selector knob is pressed,  
the cold water valve will be turned ‘ON’. This output will  
remain ‘ON’ until the Rotary Cycle Selector knob is  
pressed again to turn ‘OFF’ the output. The control will  
not allow the machine to fill past the High water level.  
When the Rotary Cycle Selector knob is set to  
“Delicates” and the Rotary Cycle Selector knob is  
pressed, the bleach valve will be turned ‘ON’. This output  
will remain ‘ON’ until the Rotary Cycle Selector knob is  
pressed again to turn ‘OFF’ the output. The control will  
not allow the machine to fill past the High water level.  
When the Rotary Cycle Selector knob is set to “Hand  
Wash” and the Rotary Cycle Selector knob is pressed,  
the pre wash valve will be turned ‘ON'. This output will  
remain ‘ON’ until the Rotary Cycle Selector knob is  
pressed again to turn ‘OFF’ the output. The control will  
not allow the machine to fill past the High water level.  
When the Rotary Cycle Selector knob is set to “Quick  
Wash” and the Rotary Cycle Selector is pressed, the  
drain pump will be turned ‘ON’. This output will remain  
‘ON’ until the Rotary Cycle Selector knob is pressed  
again to turn ‘OFF’ the output.  
While performing the Board Output Test in Service Mode,  
follow this quick reference chart to check respective function.  
Selection  
Component  
Function  
Rotary Cycle  
Selector set to “Super  
Wash”. Press Rotary  
Cycle Selector.  
Rotary Cycle  
Selector set to  
“Normal”. Press  
Rotary Cycle  
‘ON’ to ‘OFF’ or  
‘OFF’ to ‘ON’.  
Main Relay  
1st press valve  
‘ON’. 2nd press  
valve ‘OFF’.  
Hot Water  
Valve  
Selector.  
Rotary Cycle  
Selector set to  
“Wrinkle Control”.  
Press Rotary Cycle  
Selector.  
1st press valve  
‘ON’. 2nd press  
valve ‘OFF’.  
Cold Water  
Valve  
Rotary Cycle  
Selector set to  
“Delicates”. Press  
Rotary Cycle  
1st press valve  
‘ON’. 2nd press  
valve ‘OFF’.  
Bleach Valve  
Selector.  
Rotary Cycle  
1st press, valve  
‘ON’. 2nd press,  
valve ‘OFF’.  
Selector set to “Hand  
Wash”. Press Rotary  
Cycle Selector.  
Rotary Cycle  
Selector set to “Quick  
Wash”. Press Rotary  
Cycle Selector.  
Pre Wash  
Valve  
1st press Drain  
Pump ‘ON’. 2nd  
press Drain  
Pump ‘OFF’.  
1st press Motor  
on. 2nd press  
Motor ‘OFF’.  
1 Attempt to  
unlock.  
Drain Pump  
Motor  
Pressing the Delay key will turn ‘ON’ the motor and the  
Delay LED. This output and the LED will remain ‘ON’ until  
the Delay key is pressed again to turn ‘OFF’ the output.  
When activated, the machine will tumble for 5 seconds in  
the CW direction, pause for 2 seconds, tumble in the  
CCW direction for 5 seconds, pause for 2 seconds;  
repeating this pattern until Delay key is pressed again to  
turn ‘OFF’ the tumbling.  
Press Delay  
Press Chime  
Door Lock  
Door Lock  
Press Wash / Rinse  
Temp  
Note: All tumble speeds are assumed to be 45 rpm.  
Lock Door  
Rotary Cycle  
Selector set to  
“Whites”. Press  
Rotary Cycle  
Selector.  
1st press, Fabric  
Softener Fill. 2nd  
press, valves  
‘OFF’  
1st press, heater  
‘ON’ if water level  
high enough. 2nd  
press, heater  
Pressing the Chime key will unlock the door and turn  
‘ON’ all the LED’s above the Chime key. This output will  
attempt to unlock one time, if safe to do so.  
Pressing the Wash / Rinse Temp key will lock the door  
and all the Wash / Rinse Temp LED’s will turn ‘ON’.  
Pressing the Chime key will unlock the door and the all  
the Chime LED’s will turn ‘ON’.  
When the Rotary Cycle Selector knob is set to “Whites”  
and the Rotary Cycle Selector knob is pressed, the  
bleach valve and the cold water valve will be turned ‘ON'  
Bleach Valve  
and Cold  
Water Valve  
Press Rinse & Spin  
Heater  
‘OFF’.  
16026882  
10  
June 2006  
RPL 16026127  
©2006 Maytag Services  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
Trigger  
Action to be  
taken  
Display Diagnostic Codes  
Diag. Description  
Code  
The diagnostic code display can be toggled  
‘ON’ and ‘OFF’ from Service Mode by pressing the  
Rinse & Spin key and rotating the Rotary Cycle  
Selector knob. The display will show a “d”.  
Displays "FL".See  
Will Not Lock  
“Troubleshooting  
Procedures”.  
Door failed to  
lock after 3  
attempts  
The door/lid  
4
fails to lock  
Rotating the Rotary Cycle Selector knob in either  
direction will cycle through the list of codes one code at  
a time with no wrap. Once an initial direction is selected  
by the user (either Clockwise or Counterclockwise),  
subsequent movements of the knob in the same  
direction will show older codes. If the user changes  
direction and turns the Rotary Cycle Selector knob in  
the opposite direction, the more recent code will be  
displayed. If rotation is continued to the limits of the list,  
the display will remain at the top or the end of the list. A  
pair of dashes “- -” will be displayed at the end of the list  
of codes, when the control reaches the top, it will again  
show “d”.  
Not Used  
5-7  
Input signal from  
water level  
Displays "LE". See  
No Water Fill  
“Troubleshooting  
Procedures”.  
sensor is out of  
range, Washer  
will beep and  
pause the wash  
cycle.  
Water level  
sensor fault.  
8
9
Not Used  
Unbalance  
or cabinet  
hit detected  
during final  
spin, which  
prevented  
the spinner  
from  
A code generated during the current cycle will be  
displayed with the Spin Speed LED turned ‘ON’. If no  
cycle is currently running, a code generated during the  
previous cycle will be displayed with the Spin Speed  
LED turned ‘ON’.  
Will display “dc”  
See Wet Clothes  
"Troubleshooting  
Procedures".  
Never exceeded  
400 rpm due to  
an unbalanced  
load.  
10  
Access Other Features  
exceeding  
400 rpm  
While a diagnostic code is displayed, if the Rotary  
Cycle Selector knob is pressed and held, the machine  
will display the number of cycles since the diagnostic  
code occurred.  
Water level in  
the machine is  
believed to be  
above the  
overflow level.  
When this  
condition is  
detected, the  
machine will  
automatically  
begin pumping  
water out until it  
falls below the  
overflow level.  
First check to see  
that water valve is  
not stuck. If water  
valve is OK, check  
water level sensor.  
Clear Diagnostic Codes  
Water  
sensor level  
fault.  
To clear the diagnostic codes list, press the Delay and  
Chime keys for 3 seconds while viewing the list.  
E
Diagnostic Codes  
Trigger  
Action to be  
taken  
Diag. Description  
Code  
The water level  
fails to drop  
See Clear  
Diagnostic  
Codes.  
Displays "nd".  
below the Low  
Water level reset  
within 15  
See Will Not Drain  
“Troubleshooting  
Procedures”.  
1
No Drain  
Disconnect and  
reconnect the  
washer power cord  
at power supply  
outlet.  
If condition still  
exists, replace  
machine control  
board.  
Will not  
remember  
machine  
settings  
minutes, before  
a spin begins.  
Difficulty in  
reading memory  
11  
The door  
fails to  
unlock  
Displays "LO". See  
Will Not Unlock  
“Troubleshooting  
Procedures”.  
Door failed to  
unlock after 3  
attempts  
2
3
Displays "nF".  
Continuous fill of  
12 minutes.  
Total fill of 14  
minutes.  
See No Water Fill  
“Troubleshooting  
Procedures”.  
No Fill  
Not Used  
12-14  
June 2006  
11  
16026882  
©2006 Maytag Services  
RPL 16026127  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Troubleshooting Procedures  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
Trigger  
Action to be  
taken  
Trigger  
Action to be  
taken  
Diag. Description  
Code  
Diag. Description  
Code  
Display "E2". See  
LED/Switch Test.  
Check connection  
of keypad to  
control board.  
Replace console if  
necessary.  
Display “E3”  
A key is sensed  
to be pressed  
more than 30  
seconds, the key  
will be assumed  
to be stuck.  
Evaluate wire  
harness for loose  
or unhooked  
connections. If  
machine has  
separate motor  
control, perform  
self diagnostic  
motor test. See  
Board Output  
Test”.  
Machine control  
is attempting to  
drive the motor  
but is not seeing  
any tach  
response. Visual  
check shows  
motor is not  
15  
17  
Stuck Key  
Motor Drive  
failure  
(Locked, Hall  
2E  
sensor fault)  
The door has not  
been opened  
after two  
complete wash  
cycles. Door  
switch was not  
seen open since  
the last two final  
spins.  
Door/Lid  
switch was  
not seen  
open since  
the last two  
final spins  
moving.  
Will display "od". If  
door open sensed,  
error will clear.  
Machine control  
does not see  
Relay failure relay open when  
it should.  
Check door lock.  
Display "Sr".  
Replace machine  
control board.  
System  
34  
Check for loose  
wire connections.  
Clear the  
diagnostic code  
and recheck; if  
reoccurs, see  
Door Lock Test.  
Check door lock  
system. See  
Board Output  
Test. Check the  
output voltage of  
door lock coil. If  
normal, change  
door lock switch. If  
not normal, change  
Machine Control  
Board.  
Not Used  
35  
3E  
Displays  
"3E".Check the  
motor windings,  
the speed sensor,  
wiring connections,  
or Control Board.  
Motor failure Over Current is  
(Over  
current)  
detected. Motor  
won't turn.  
Detected  
door lock  
switch open  
during cycle  
when not  
Open door lock  
switch with  
motor running.  
18  
Not Used  
40-49  
91  
Display  
Voltage for  
motor control  
bus is over  
Voltage for motor  
control bus is  
over limit  
expected.  
"2E".Replace  
Machine Control  
Board.  
specified limit  
Display  
Voltage for motor  
control bus is "2E".Replace  
under specified  
Voltage for  
motor control  
specified limit  
92  
Machine Control  
Board.  
limit.  
Not Used  
19-21  
22  
Exit Service Mode  
Door/lid  
switch  
detected  
open during  
cycle (when  
not paused).  
Door switch is  
read as open  
and the door  
locked switch is  
read as locked.  
To exit:  
See Door Lock  
Test  
1) Press Chime and Extra Rinse keys for 3  
seconds again, or  
2) Press the Power Off key, or  
“Troubleshooting  
Procedures”.  
3) Unplug the machine. After five (5) minutes of  
inactivity (user key presses) in Service Mode,  
the machine will exit the Service Mode and  
resume normal operations. Pressing the Power  
Off key will completely exit Service Mode. If a  
cycle is running, cancel the cycle. Pressing the  
Rotary Selector knob while running a test will  
pause the individual test, while remaining in  
Service Mode. A power loss during Service  
Mode will cancel this mode.  
Not Used  
23-24  
25  
Tach signal  
exists without Displays "bE".  
torque command  
or when not  
expected.  
Motor tach  
signal exists  
without motor  
running.  
Replace Motor  
Control Board.  
Not Used  
26-28  
Displays " tE".  
- Loose or pinched  
wires.  
- Bad sump  
thermistor.  
Sump  
Abnormal  
thermistor high/low temp or  
29  
failure  
(Optional)  
ohm resistance  
seen  
Not Used  
30-33  
16026882  
12  
June 2006  
RPL 16026127  
©2006 Maytag Services  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Wiring Schematics  
WARNING  
!
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless  
testing requires power.  
NOTE: Series 10 – 11 do not have connector CN11 or MEMS PCB originally.  
Series 12  
June 2006  
13  
16026882  
©2006 Maytag Services  
RPL 16026127  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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