Linksys Network Cables EG1032 V3 User Manual

A Division of Cisco Systems, Inc.

10/100/1000

Gigabit

Network Adapter

User Guide

WIRED

Model No.

EG1032 v3

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10/100/1000 Gigabit Network Adapter

Table of Contents

Chapter 1: Introduction

Welcome

What’s in this Guide?

Chapter 2: Getting to Know the 10/100/1000 Gigabit Network Adapter

Port and LEDs

Chapter 3: Installing the 10/100/1000 Gigabit Network Adapter in Your PC

Hardware Installation

Chapter 4: Installing the Driver for Windows XP

Overview

Installing the Driver

Uninstalling the Adapter

Chapter 5: Installing the Driver for Windows 2000

Overview

Installing the Driver

Uninstalling the Adapter

Chapter 6: Installing the Driver for Windows Millennium or 98SE

Overview

Installing the Driver

Uninstalling the Adapter

Chapter 7: Configuring the 10/100/1000 Gigabit Network Adapter in Windows XP or 2000

Overview

Accessing the Adapter’s Configuration

Adapter Configuration

Chapter 8: Configuring the 10/100/1000 Gigabit Network Adapter in Windows Millennium or 98SE

Overview

Accessing the Adapter’s Configuration

Adapter Configuration

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter Diagnostic Utility

Overview

Installing the Diagnostic Utility

Using the Diagnostic Utility

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10/100/1000 Gigabit Network Adapter

Appendix A: Troubleshooting

Common Problems and Solutions

Appendix B: Windows Help

Appendix C: Glossary

Appendix D: Specifications

Appendix E: Warranty Information

Appendix F: Regulatory Information

Appendix G: Contact Information

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10/100/1000 Gigabit Network Adapter

List of Figures

Figure 2-1: Port and LEDs

Figure 3-1: Insert the Adapter into the PCI Slot

Figure 3-2: Set the Adapter Firmly in Place

Figure 3-3: Connect the Ethernet Network Cable

Figure 4-1: Welcome

Figure 4-2: Search This Location

Figure 4-3: Windows Logo Testing

Figure 4-4: Wizard Installing Driver

Figure 4-5: Driver Installation Complete

Figure 4-6: Device Manager for Windows XP

Figure 4-7: Confirm Device Removal

Figure 5-1: Welcome

Figure 5-2: Install Hardware Device Drivers

Figure 5-3: Locate Driver Files

Figure 5-4: Driver Location

Figure 5-5: Driver Files Search Results

Figure 5-6: Driver Installation Complete

Figure 5-7: Computer Management for Windows 2000

Figure 5-8: Confirm Device Removal

Figure 6-1: Add New Hardware Wizard

Figure 6-2: Enter Location of Driver

Figure 6-3: Driver Files Search Results

Figure 6-4: Driver Installation Complete

Figure 6-5: Restart Computer

Figure 6-6: Device Manager for Windows Me or 98SE

Figure 6-7: Confirm Device Removal

Figure 6-8: System Settings Change

Figure 7-1: Device Manager for Windows XP or 2000

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10/100/1000 Gigabit Network Adapter

Figure 7-2: General Tab for Windows XP or 2000

Figure 7-3: Advanced Tab for Windows XP or 2000

Figure 7-4: Driver Tab for Windows XP

Figure 7-5: Resources Tab for Windows XP or 2000

Figure 7-6: Power Management Tab for Windows XP

Figure 8-1: Device Manager for Windows Me or 98SE

Figure 8-2: General Tab for Windows Me or 98SE

Figure 8-3: Driver Tab for Windows Me or 98SE

Figure 8-4: Resources Tab for Windows Me or 98SE

Figure 8-5: Power Management Tab for Windows Me or 98SE

Figure 9-1: Select Windows Operating System

Figure 9-2: Welcome Screen

Figure 9-3: Destination Location

Figure 9-4: InstallShield Wizard Complete

Figure 9-5: Power Management Tab for Windows Me or 98SE

Figure 9-1: The Utility’s Icon

Figure 9-2: The Utility’s menu

Figure 9-3: Opening the Utility from the Programs menu

Figure 9-4: The Utility’s General screen

Figure 9-5: The Utility’s VLAN screen

Figure 9-6: The Utility’s Driver screen

Figure 9-7: The Utility’s Driver - 802.1p/Q Tagging - screen

Figure 9-8: The Utility’s Driver - Flow Control - screen

Figure 9-9: The Utility’s Driver - Jumbo Frame - screen

Figure 9-10: The Utility’s Driver - Link Speed/Duplex Mode - screen

Figure 9-11: The Utility’s Driver - Network Address - screen

Figure 9-12: The Utility’s Driver - Offload Checksum - screen

Figure 9-13: The Utility’s Driver - Offload TCP_Large Send - screen

Figure 9-14: The Utility’s Diagnostics screen

Figure 9-15: The Utility’s Diagnostics - Send and Receive test - screen

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Figure 9-16: The Utility’s Statistics screen

Figure 9-17: The Utility’s Cable screen

Figure 9-18: The Utility’s Wake on LAN screen

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10/100/1000 Gigabit Network Adapter

Chapter 1: Introduction

Welcome

Thank you for choosing the 10/100/1000 Gigabit Network Adapter. Built to run the fastest video, publishing, and

database network applications, the Gigabit Network Adapter is a high performance network adapter for PCI local

bus computers. Boasting an incredible maximum data throughput of 1000 megabits-per-second in full duplex

mode, it includes a 10BaseT/100BaseTX/1000BaseTX port, which means that you can begin integrating Gigabit

now—even if you don't plan on upgrading to a 1000Mbps network right away.

Full duplex: the ability of a networking

device to receive and transmit data

simultaneously.

The Gigabit Network Adapter is Windows Plug-and-Play compatible. Wake-On-LAN support is built in—you can

wake up your workstations from anywhere on the network! Built-in support for the widest range of PCI mother-

boards, networking hardware, and software means you don't have to worry about compatibility.

Use the instructions in this Guide to help you install the Gigabit Network Adapter in your PC, install its driver, and

configure it. These instructions should be all you need to get the most out of the Gigabit Network Adapter.

What’s in this Guide?

This user guide covers the steps for installing the Adapter, installing its driver, and configuring it.

•

Chapter 1: Introduction

This chapter describes the Adapter’s applications and this User Guide.

Chapter 2: Getting to Know the 10/100/1000 Gigabit Network Adapter

This chapter describes the physical features of the Adapter.

Chapter 3: Installing the 10/100/1000 Gigabit Network Adapter in Your PC

This chapter instructs you on how to install the Adapter inside your PC.

Chapter 4: Installing the Driver for Windows XP

This chapter explains how to install the Windows XP driver for the Adapter.

Chapter 5: Installing the Driver for Windows 2000

This chapter explains how to install the Windows 2000 driver for the Adapter.

Chapter 6: Installing the Driver for Windows Millennium or 98SE

This chapter explains how to install the Windows Millennium or 98SE driver for the Adapter.

Chapter 1: Introduction

Welcome

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10/100/1000 Gigabit Network Adapter

•

Chapter 7: Configuring the 10/100/1000 Gigabit Network Adapter in Windows XP or 2000

This chapter instruct you on how to configure the Adapter in Windows XP or 2000.

Chapter 8: Configuring the 10/100/1000 Gigabit Network Adapter in Windows Millennium or 98SE

This chapter instruct you on how to configure the Adapter in Windows Millennium or 98SE.

Appendix A: Troubleshooting

This appendix describes some potential problems and solutions regarding use of the Adapter.

Appendix B: Windows Help

This appendix describes how you can use Windows Help for instructions about networking, such as installing

the TCP/IP protocol.

•

Appendix C: Glossary

This appendix gives a brief glossary of terms frequently used in networking.

Appendix D: Specifications

This appendix provides the technical specifications for the Adapter.

Appendix E: Warranty Information

This appendix supplies the warranty information for the Adapter.

Appendix F: Regulatory Information

This appendix supplies the regulatory information regarding the Adapter.

Appendix G: Contact Information

This appendix provides contact information for a variety of Linksys resources, including Technical Support.

Chapter 1: Introduction

What’s in this Guide?

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10/100/1000 Gigabit Network Adapter

Chapter 2: Getting to Know the 10/100/1000 Gigabit Network

Adapter

Port and LEDs

The Adapter’s port and LEDs are located on the metal panel.

Figure 2-1: Port and LEDs

RJ-45 Port

The RJ-45 port is where you will connect your Ethernet network cable.

Gigabit LED

Green. The Gigabit LED lights up when the Adapter is operating at 1000Mbps. If the Gigabit

LED is not lit and the PC is powered on, the Adapter has automatically determined that your

network is operating at a slower speed and adjusted accordingly.

Link/Act LED

Orange. The Link/Act LED lights up when the Adapter is connected to a network. It flashes

when there is network activity.

Chapter 2: Getting to Know the 10/100/1000 Gigabit Network Adapter

Port and LEDs

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10/100/1000 Gigabit Network Adapter

Chapter 3: Installing the 10/100/1000 Gigabit Network Adapter

in Your PC

Hardware Installation

1. Power off your PC and any peripheral equipment attached to it. Unplug your PC’s power cord.

2. Open your PC’s case, and locate an available PCI slot on the motherboard. Check with your computer

manufacturer if you need instructions.

Figure 3-1: Insert the Adapter into the PCI Slot

3. Remove the metal PCI slot cover on the back of the PC.

4. Insert the Adapter into the PCI slot. Make sure that all of its pins are touching the slot’s contacts. You may

have to apply a bit of pressure to slide the Adapter all the way in.

5. After the Adapter is set firmly in place, secure its fastening tab to your PC’s chassis with a mounting screw.

Then close your PC’s case.

6. Connect one end of the Ethernet network cable to the RJ-45 port of the Adapter. (Category 5e or better

Figure 3-2: Set the Adapter Firmly in Place

Ethernet network cabling is required for Gigabit transmission speeds.)

7. Connect the other end of the Ethernet network cable to your network’s Gigabit switch port.

8. Reconnect your PC’s power cord, and then power on your computer.

Now that the hardware installation is complete, you will install the appropriate Windows driver for the Adapter.

Proceed to the chapter for your PC’s operating system.

For Windows XP, go to “Chapter 4: Installing the Driver for Windows XP.”

Figure 3-3: Connect the Ethernet Network Cable

For Windows 2000, go to “Chapter 5: Installing the Driver for Windows 2000.”

NOTE: For best results, use Category 5e or better

For Windows Millennium or 98SE, go to “Chapter 6: Installing the Driver for Windows Millennium or 98SE.”

Ethernet network cabling. This is the only cabling that

will work for Gigabit transfer speeds. (You can use

Category 5 Ethernet network cabling for 100Mbps or

lower speeds.) The cable run from the Adapter to the

network hub or switch should not exceed 328 feet

(100 meters).

Chapter 3: Installing the 10/100/1000 Gigabit Network Adapter in Your PC

Hardware Installation

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10/100/1000 Gigabit Network Adapter

Chapter 4: Installing the Driver for Windows XP

Overview

After physically installing the Adapter in your computer, follow these instructions to install the driver required for

Windows XP. If you need to uninstall the Adapter, refer to the “Uninstalling the Adapter” section at the end of this

chapter.

Installing the Driver

1. Power on your computer. Make sure you have administrative rights on your computer; otherwise you cannot

install the driver.

Figure 4-1: Welcome

2. Windows XP will automatically detect the presence of the Adapter in your computer. Insert the Driver CD into

your computer’s CD-ROM drive.

3. On the Welcome screen of the Found New Hardware Wizard, select Install from a list or specific location

(Advanced), and click the Next button.

4. After selecting Search for the best driver in these locations on the screen that appears, choose Include

this location in the search:, and enter D:\driver\WinXP in the field provided (if “D” is the letter of your CD-

Rom drive). Then, click the Next button.

Figure 4-2: Search This Location

5. A screen may appear informing you that the software has not passed Windows Logo testing. The software

does work with Windows XP. Click the Continue Anyway button.

Figure 4-3: Windows Logo Testing

Chapter 4: Installing the Driver for Windows XP

Overview

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10/100/1000 Gigabit Network Adapter

6. This screen will appear while the wizard installs the driver.

Figure 4-4: Wizard Installing Driver

7. When Windows XP has finished installing the driver, the Completing the Found New Hardware Wizard screen

will appear. Click the Finish button.

The Windows XP driver installation is complete. If you want to configure the Adapter, refer to “Chapter 7:

Configuring the 10/100/1000 Gigabit Network Adapter in Windows 2000 or XP” for more information. If

you want to share files or printers, refer to Windows Help.

If you need to uninstall the Adapter, proceed to the “Uninstalling the Adapter” section.

Figure 4-5: Driver Installation Complete

Chapter 4: Installing the Driver for Windows XP

Installing the Driver

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Uninstalling the Adapter

1. If you are using Windows XP, click Start. Select Settings and click Control Panel. Double-click System and

click the Hardware tab.

2. Click Device Manager and then the + sign next to Network adapters. Right-click the Gigabit Network

Adapter, and click Uninstall.

Figure 4-6: Device Manager for Windows XP

3. On the Confirm Device Removal screen, click the OK button.

Figure 4-7: Confirm Device Removal

Chapter 4: Installing the Driver for Windows XP

Uninstalling the Adapter

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10/100/1000 Gigabit Network Adapter

Chapter 5: Installing the Driver for Windows 2000

Overview

After physically installing the Adapter in your computer, follow these instructions to install the driver required for

Windows 2000. If you need to uninstall the Adapter, refer to the “Uninstalling the Adapter” section at the end of

this chapter.

Installing the Driver

1. Power on your computer. Make sure you have administrative rights on your computer; otherwise you cannot

install the driver.

Figure 5-1: Welcome

2. Windows 2000 will automatically detect the presence of the Adapter in your computer. Insert the Driver CD

into your computer’s CD-ROM drive.

3. On the Welcome screen of the Found New Hardware Wizard, click the Next button.

4. On the Install Hardware Device Drivers screen, select Search for a suitable driver for my device

(recommended). Then click the Next button.

5. On the Locate Driver Files screen, select Specify a location, and click the Next button.

Figure 5-2: Install Hardware Device Drivers

Figure 5-3: Locate Driver Files

Chapter 5: Installing the Driver for Windows 2000

Overview

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10/100/1000 Gigabit Network Adapter

6. In the field provided, enter D:\Driver\WIN2000 (if “D” is the letter of your hard drive). Then click the OK

button.

Figure 5-4: Driver Location

7. On the Driver Files Search Results screen, click the Next button.

Figure 5-5: Driver Files Search Results

8. When Windows 2000 has finished installing the driver, the Completing the Found New Hardware Wizard

screen will appear. Click the Finish button.

The Windows 2000 driver installation is complete. If you want to configure the Adapter, refer to “Chapter 7:

Configuring the 10/100/1000 Gigabit Network Adapter in Windows 2000 or XP” for more information. If you want

to share files or printers, refer to Windows Help.

If you need to uninstall the Adapter, proceed to the “Uninstalling the Adapter” section.

Figure 5-6: Driver Installation Complete

Chapter 5: Installing the Driver for Windows 2000

Installing the Driver

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10/100/1000 Gigabit Network Adapter

Uninstalling the Adapter

1. If you are using Windows 2000, click Start. Select Settings and click Control Panel. Double-click

Administrative Tools and then double-click Computer Management.

2. Click the Device Manager tab and then the + sign next to Network adapters.

3. Right-click the Gigabit Network Adapter, and click Uninstall.

Figure 5-7: Computer Management for Windows 2000

4. On the Confirm Device Removal screen, click the OK button.

Figure 5-8: Confirm Device Removal

Chapter 5: Installing the Driver for Windows 2000

Uninstalling the Adapter

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10/100/1000 Gigabit Network Adapter

Chapter 6: Installing the Driver for Windows Millennium or

98SE

Overview

After physically installing the Adapter in your computer, follow these instructions to install the driver required for

Windows Millennium or 98SE. If you need to uninstall the Adapter, refer to the “Uninstalling the Adapter” section

at the end of this chapter.

Installing the Driver

Figure 6-1: Add New Hardware Wizard

1. Power on your computer. Make sure you have administrative rights on your computer; otherwise you cannot

install the driver.

2. Windows Millennium or 98SE will automatically detect the presence of the Adapter in your computer. Insert

the Driver CD into your computer’s CD-ROM drive.

3. On the first screen of the Add New Hardware Wizard, select Specify the location of the driver (Advanced).

Then click the Next button.

4. Select Search for the best driver for my device. (Recommended). Select Specify a location:.

If your computer is running Windows Millennium, enter D:\Driver\WinME in the field provided (if “D” is the

letter of your hard drive).

Figure 6-2: Enter Location of Driver

If your computer is running Windows 98SE, enter D:\Win98 in the field provided (if “D” is the letter of your

hard drive).

Then click the Next button.

5. After Windows has found the driver, click the Next button.

Figure 6-3: Driver Files Search Results

Chapter 6: Installing the Driver for Windows Millennium or 98SE

Overview

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10/100/1000 Gigabit Network Adapter

6. When Windows Millennium or 98SE has finished installing the driver, click the Finish button.

Figure 6-4: Driver Installation Complete

7. The System Settings Change screen will appear and ask you if you want to restart your computer. If you want

to restart your computer now to finish the driver installation, click the Yes button. If you want to restart your

computer later, click the No button.

After you have restarted your computer, the Windows Millennium or 98SE driver installation will be complete. If

you want to configure the Adapter, refer to “Chapter 8: Configuring the 10/100/1000 Gigabit Network Adapter in

Windows Millennium or 98SE” for more information. If you want to share files or printers, refer to Windows Help.

If you need to uninstall the Adapter, proceed to the “Uninstalling the Adapter” section.

Figure 6-5: Restart Computer

Chapter 6: Installing the Driver for Windows Millennium or 98SE

Installing the Driver

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Uninstalling the Adapter

1. On your desktop, right-click My Computer and click Properties.

2. Click the Device Manager tab and then the + sign next to Network adapters.

3. Click the Gigabit Network Adapter, and click the Remove button.

4. On the Confirm Device Removal screen, click the OK button.

Figure 6-6: Device Manager for Windows Me or 98SE

Figure 6-7: Confirm Device Removal

Figure 6-8: System Settings Change

5. The System Settings Change screen will appear and ask you if you want to restart your computer. If you want

to restart your computer now to finish removing the Adapter, click the Yes button. If you want to restart your

computer later, click the No button.

Chapter 6: Installing the Driver for Windows Millennium or 98SE

Uninstalling the Adapter

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10/100/1000 Gigabit Network Adapter

Chapter 7: Configuring the 10/100/1000 Gigabit Network

Adapter in Windows XP or 2000

Overview

Linksys recommends that you use the default settings of the Adapter; however, if you wish to alter the default

settings, then follow these instructions to access the Adapter’s configuration in Windows XP or 2000.

Accessing the Adapter’s Configuration

1. If you are using Windows XP, click Start. Select Settings and click Control Panel. Double-click System and

click the Hardware tab. Proceed to step 2.

If you are using Windows 2000, click Start. Select Settings and click Control Panel. Double-click

Administrative Tools and then double-click Computer Management.

2. Click the Device Manager tab and then the + sign next to Network adapters. Right-click the Gigabit

Network Adapter, and click Properties.

Figure 7-1: Device Manager for Windows XP or 2000

3. The General tab will appear. Make changes to the Adapter’s configuration using this and four additional tabs.

Adapter Configuration

The Adapter offers five configuration tabs: General, Advanced, Driver, Resources, and Power Management.

General

You will be able to access the Device usage feature and start the troubleshooter from this tab. Click the OK button

to save any change.

Figure 7-2: General Tab for Windows XP or 2000

Chapter 7: Configuring the 10/100/1000 Gigabit Network Adapter in Windows XP or 2000

Overview

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10/100/1000 Gigabit Network Adapter

Advanced

In the Property window, you have several properties you can configure:802.1Q/1p VLAN Tagging, Flow Control,

Jumbo Frame, Link Speed/Duplex Mode, Network Address, Offload Checksum, and Offload TCP_LargeSend.

Select the Property you want, and select Enable or Disable from the Value drop-down menu. When you have

finished your changes, click the OK button to save your changes.

Figure 7-3: Advanced Tab for Windows XP or 2000

Driver

On this tab, click the Driver Details button to view details about the driver files. Click the Update Driver button

to update the driver. If the Adapter fails after you upgrade its driver, click the Roll Back Driver button to roll back

to the previously installed driver (the Roll Back Driver feature is not available in Windows 2000). To uninstall the

driver, click the Uninstall button. The Confirm Device Removal screen will appear and ask you to confirm that you

want to uninstall the Adapter. Click the OK button to uninstall.

When you have finished, click the OK button.

Figure 7-4: Driver Tab for Windows XP

Chapter 7: Configuring the 10/100/1000 Gigabit Network Adapter in Windows XP or 2000

Adapter Configuration

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10/100/1000 Gigabit Network Adapter

Resources

To change the setting of a resource, select a Resource type. Then click the Change Setting button. Select the

new setting, and click the OK button. If you want to use the automatic setting, click the checkbox next to Use

automatic settings, and click the OK button.

Figure 7-5: Resources Tab for Windows XP or 2000

Power Management

If you want to allow the computer to power down the Adapter for energy-saving purposes, click the checkbox

next to Allow the computer to turn off this device to save power.

If you want to allow the Adapter to bring the computer out of standby mode, then click the checkbox next to Allow

this device to bring the computer out of standby. If this feature is enabled and your computer is using Windows

XP, another feature will be available; click the checkbox next to Only allow management stations to bring the

computer out of standby if you want to enable this feature.

When you have finished, click the OK button to save any changes.

Figure 7-6: Power Management Tab for Windows XP

Chapter 7: Configuring the 10/100/1000 Gigabit Network Adapter in Windows XP or 2000

Adapter Configuration

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10/100/1000 Gigabit Network Adapter

Chapter 8: Configuring the 10/100/1000 Gigabit Network

Adapter in Windows Millennium or 98SE

Overview

Linksys recommends that you use the default settings of the Adapter; however, if you wish to alter the default

settings, then follow these instructions to access the Adapter’s configuration in Windows Millennium or 98SE.

Accessing the Adapter’s Configuration

1. On your desktop, right-click My Computer and click Properties.

2. Click the Device Manager tab and then the + sign next to Network adapters. Click the Gigabit Network

Adapter, and click the Properties button.

3. The General tab will appear. Make changes to the Adapter’s configuration using this and three additional

tabs.

Figure 8-1: Device Manager for Windows Me or 98SE

Adapter Configuration

The Adapter offers four configuration tabs: General, Driver, Resources, and Power Management.

General

You will be able to access the Device usage settings through this tab. Click the OK button to save any change.

Figure 8-2: General Tab for Windows Me or 98SE

Chapter 8: Configuring the 10/100/1000 Gigabit Network Adapter in Windows Millennium or 98SE

Overview

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10/100/1000 Gigabit Network Adapter

Driver

On this tab, click the Driver File Details button to view details about the driver files. Click the Update Driver

button to update the driver. When you have finished, click the OK button.

Resources

To change the setting of a resource, select a Resource type. Then click the Change Setting button. Select the

new setting, and click the OK button. If you want to use the automatic setting, click the checkbox next to Use

automatic settings, and click the OK button.

Figure 8-3: Driver Tab for Windows Me or 98SE

Figure 8-4: Resources Tab for Windows Me or 98SE

Chapter 8: Configuring the 10/100/1000 Gigabit Network Adapter in Windows Millennium or 98SE

Adapter Configuration

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10/100/1000 Gigabit Network Adapter

Power Management

If you want to allow the computer to power down the Adapter for energy-saving purposes, click the checkbox

next to Allow the computer to turn off this device to save power.

If you want to allow the Adapter to bring the computer out of standby mode, then click the checkbox next to Allow

this device to bring the computer out of standby.

When you have finished, click the OK button to save your changes.

Figure 8-5: Power Management Tab for Windows Me or 98SE

Chapter 8: Configuring the 10/100/1000 Gigabit Network Adapter in Windows Millennium or 98SE

Adapter Configuration

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10/100/1000 Gigabit Network Adapter

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter

Diagnostic Utility

Overview

Follow the instructions in this chapter to install and use the Diagnostic Utility.

Installing the Diagnostic Utility

1. Power on your computer.

2. Insert the Setup CD into your computer’s CD-ROM drive. After a few seconds, a screen will appear, showing

the Utility’s files. Select LinksysDiag_98_ME.exe if you are running Windows 98 or Window Me. Select

LinksysDiag_2k_XP if you are running Windows 2000 or Windows XP.

If this screen does not automatically appear after a few seconds, select Run from the Start menu and enter

d:\winutility in the field (if “D” is the letter of your CD-Rom drive).

Figure 9-1: Select Windows Operating System

3. The Welcome screen will appear to begin installing the Utility. To continue with the installation, click the Next

button. To close the installation program, click the Cancel button.

Figure 9-2: Welcome Screen

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter Diagnostic Utility

Overview

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10/100/1000 Gigabit Network Adapter

4. The Choose Destination Location screen will appear. To install the files in the default location, click the Next

button. To install the files in a different location, click the Browse button to select the location.

Figure 9-3: Destination Location

5. When installation is complete, click the Finish button to close the InstallShield Wizard.

Figure 9-4: InstallShield Wizard Complete

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter Diagnostic Utility

Installing the Diagnostic Utility

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10/100/1000 Gigabit Network Adapter

Using the Diagnostic Utility

After you’ve installed the Diagnostic Utility, an icon will appear in your Windows System Tray. Double-click the

icon to open the Utility or right-click the icon to open its menu and select Launch to open the Utility.

Figure 9-1: The Utility’s Icon

You can also run the Utility from the Programs menu by clicking Start, selecting Programs, selecting Linksys,

selecting GigaUtility, and clicking LinksysDiag.

This will open the Utility’s main screen. Click the Adapter (Linksys 1032 v3) to display the Adapter’s general

information.

Figure 9-2: The Utility’s menu

The main Utility screen will provide seven choices: General, VLAN, Driver, Diagnostics, Statistics, Cable, Wake on

LAN.

General

The General screen will display the Adapter’s current functions and settings.

This screen displays such settings as the Adapter’s MAC Address, IP Address, Link Speed, Duplex Speed and

others.

Figure 9-3: Opening the Utility from the Programs menu

Figure 9-4: The Utility’s General screen

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter Diagnostic Utility

Using the Diagnostic Utility

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10/100/1000 Gigabit Network Adapter

VLAN

The VLAN screen shows all VLANs established on the Adapter. VLAN ID is used when setting up virtual LANs on

your network. By assigning the ID, this PC will access other PCs within the VLAN. Up to 4,096 VLANs can be

identified by the Adapter.

The VLAN screen also allows you to add a VLAN, by clicking the Add button. You can also delete a VLAN, by

clicking the Delete button, and modify and VLAN ID, by clicking the Modify VID button.

Figure 9-5: The Utility’s VLAN screen

Driver

The Driver screen shows general information about the Adapter’s driver, including what version is running, the

version number, when it was installed, as well as other information. By clicking the + symbol to the left of Driver

in the menu, you can open the Advanced Settings screen.

The Advanced Settings screen is intended for Advanced users only and contains the following settings: 802.1p/Q

Tagging, Flow Control, Jumbo Frame, Linksys Speed/Duplex Mode, Network Address, Offload Checksum, Offload

TCP_Large Send.

Figure 9-6: The Utility’s Driver screen

802.1p/Q Tagging

Enabling this feature allows for quality of service packet tagging when connected to a network switch that

supports quality of service. Therefore, this feature should only be enabled when connecting to such a switch.

If connecting to a switch that does not support quality of service, disable this feature. To save your

modifications of this feature, click the Modify button.

Figure 9-7: The Utility’s Driver - 802.1p/Q Tagging - screen

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter Diagnostic Utility

Using the Diagnostic Utility

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10/100/1000 Gigabit Network Adapter

Flow Control

This allows for more efficient transfer of data and should only be selected when connected to networking

devices that support flow control. To save your modifications of this feature, click the Modify button.

Figure 9-8: The Utility’s Driver - Flow Control - screen

Jumbo Frame

This allows you to set frame sizes up to 7 Kbits and is disabled by default. The Adapter must be connected to

a switch port that allows for larger frame sizes. To save your modifications of this feature, click the Modify

button.

Figure 9-9: The Utility’s Driver - Jumbo Frame - screen

Link Speed/Duplex Mode

This allows you to choose the speed at which your network is running. If connecting to an auto-sensing

network, where data is transmitted at different speeds, select Auto-Negotiation. To save your modifications

of this feature, click the Modify button.

Figure 9-10: The Utility’s Driver -

Link Speed/Duplex Mode - screen

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter Diagnostic Utility

Using the Diagnostic Utility

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10/100/1000 Gigabit Network Adapter

Network Address

The Network Address selection is set to Not Present by default. This setting is the Adapter’s MAC Address

and should only be changed when no other device with the same MAC Address is present in the network. To

save your modifications of this feature, click the Modify button.

Figure 9-11: The Utility’s Driver - Network Address - screen

Offload Checksum

This feature allows the Adapter to perform all TCP Checksum handling, allowing for fast data transfer. To save

your modifications of this feature, click the Modify button.

Figure 9-12: The Utility’s Driver - Offload Checksum - screen

Offload TCP_Large Send

Performs some or all of the TCP processing for large files. To save your modifications of this feature, click the

Modify button.

Figure 9-13: The Utility’s Driver -

Offload TCP_Large Send - screen

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter Diagnostic Utility

Using the Diagnostic Utility

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10/100/1000 Gigabit Network Adapter

Diagnostics

From the Diagnostics screen, you can test the Adapter’s functionality. Simply check the function to be tested in

the checkbox beside the name and click the Start button to start the test. Then, click the Stop button to stop the

test. Check the Repeat box for repeated testing. The pass rate will appear under Pass/Fail on the right.

This tests the Registers of the MAC for such things as reading and writing to the MAC chip and

getting its feedback value and time.

Figure 9-14: The Utility’s Diagnostics screen

EEPROM

This reads and writes a value to the EEPROM, testing that the return value is not the same as the

writing value.

Loopback This tests the Adapter’s response to the built-in loopback address.

By clicking the + symbol to the left of Diagnostics in the menu, you can open the Send and Receive screen. The

Send and Receive test can only be run by two PCs, each equipped with a 10/100/1000 Gigabit Network Adapter

and each running the Utility. Select which is the Initiator and which is the Responder. Then, click the Start button

to start the test. Click the Stop button to stop the test when you are finished.

Figure 9-15: The Utility’s Diagnostics -

Send and Receive test - screen

Statistics

The Statistics screen displays the quality of your network connection in real time through the following values:

Throughput This displays the Adapter’s throughput speed, both sent and received as well as the total

throughput.

Packets

Errors

This displays how many packets are being sent and received via the Adapter.

This displays how many errors are occurring, both sent and received, with the Adapter.

Figure 9-16: The Utility’s Statistics screen

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter Diagnostic Utility

Using the Diagnostic Utility

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10/100/1000 Gigabit Network Adapter

Cable

The Cable screen will display the length and status of the network cable attached to the adapter. Cable status is

displayed as follows:

Normal - The cable is connected and functioning normally.

Open - The cable is either not connected or not functioning properly.

Short - There is a short in the cable.

The Cable screen provides information about the Cable analysis is invalid in 10 Mbps speed.

Figure 9-17: The Utility’s Cable screen

Wake on LAN

Wake on LAN allows you to remotely wake up your PC, after it has gone into “Sleep Mode”, from anywhere on the

network. The Wake on LAN screen allows you to perform Wake on LAN on any PC equipped with the Adapter and

using the Utility. Enter either the PC’s Ethernet (or MAC) address, IP address, or NetBIOS name, and click the

Wake Up button.

Figure 9-18: The Utility’s Wake on LAN screen

Chapter 9: Using the EG1032 Instant Gigabit Network Adapter Diagnostic Utility

Using the Diagnostic Utility

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10/100/1000 Gigabit Network Adapter

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This

appendix provides solutions to problems that may occur during the installation and operation of the Gigabit

Network Adapter. Read the description below to solve your problems. If you can't find an answer here, check the

Linksys website at www.linksys.com.

Common Problems and Solutions

1. Windows does not detect the Adapter installed, or it attempts to reinstall the Adapter each time you

restart your PC.

Go through this checklist until your problem is solved:

•

Make sure the Adapter is securely located in the appropriate PCI slot.

Insert the Adapter into an alternate PCI slot.

You may have previously aborted a new hardware setup. Go to Windows Help to learn how to reinstall all

of your Windows networking components.

•

The motherboard in your system might not be Plug-and-Play compatible, your PC’s Plug-and-Play

settings may not be enabled, or the motherboard may have Plug-and-Play options not supported by

Windows 98SE. If you are not sure, contact the manufacturer of your PC.

2. Windows cannot locate the driver for the Adapter.

Go through this checklist until your problem is solved:

•

Check the Driver CD you inserted into your PC’s CD-ROM drive.

The CD may be defective or files may be missing. Make sure the CD has files in D:\ starting with WIN.

3. The Windows logon screen doesn’t appear after I restart my computer.

Click Start, Shut Down, Close All Programs, and Logon as a Different User (in Windows 98SE, select Log

Off). If this doesn’t solve the problem, your PC’s manufacturer may have disabled Windows networking.

Contact the manufacturer for help.

Appendix A: Troubleshooting

Common Problems and Solutions

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10/100/1000 Gigabit Network Adapter

4. After entering a username and password, a window appear that reads, “No Domain Server could be

found to validate your Username and Password.”

Follow these instructions:

1. Click Start, Settings, and Control Panel.

2. Double-click Network.

3. Click the Configuration tab.

4. Under the Following Network Components are Installed box, highlight Client for Microsoft Networks

and click the Properties button.

5. When you are in the Client for Microsoft Networks Properties window, make sure that Log on to Windows

NT Domain is unchecked. Once you have made sure that it is unchecked, click the OK button.

6. Restart your computer.

5. On the Access Control tab, User Level Access is selected, but Shared Level Access is grayed out and

not accessible.

Go through this checklist until your problem is solved:

•

You previously had your primary network logon set to Client for NetWare Networks. On the Configuration

tab of the Network Properties window, ensure that your primary network logon is set to Client for

Microsoft Networks.

•

Your personal web server PC or Microsoft Front Page may require you to choose a user level for security

reasons.

6. In Network Neighborhood, I can only see my own computer and no other computers on the network.

Go through this checklist until your problem is solved:

•

Make sure all the cables are connected correctly. Make sure the Link/Act LEDs are active on both the

Adapter and your network switch or hub. Try a different Ethernet network cable that you know is good.

Your computer’s workgroup name may be different from the other computers on your network. Make sure

each computer on the network is using the same workgroup name and protocol.

Use the Find Computer function to search for other computers. Refer to Windows Help for more

information.

7. In Network Neighborhood, I can see all the other computers on the network but not my own

computer, and all other computers can see each other but not my own computer.

Go through this checklist until your problem is solved:

•

You may not have enabled File and Printer Sharing. Refer to Windows Help for instructions.

The Adapter might not be configured properly. Try reinstalling the Adapter’s driver. To clear your system of

the old installation, refer to Windows Help to learn how to reinstall all of your Windows networking

components.

Appendix A: Troubleshooting

Common Problems and Solutions

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10/100/1000 Gigabit Network Adapter

8. Network Neighborhood is empty.

Verify that your Microsoft Client is installed. Refer to Windows Help for instructions if you need to install

Microsoft Client. Then verify that you have logged in correctly. Refresh the screen by pressing F5 several

times.

9. I am receiving DHCP errors in Windows.

•

If you are connecting to a DHCP server, check your cabling connection. If your network requires TCP/IP,

check with your network administrator or Windows Help for proper settings.

•

If you do not have a DHCP server on your network and your network does not require TCP/IP, you may

remove the TCP/IP Protocol from Windows networking. Refer to Windows Help for specific instructions on

how to remove one of your computer’s network components, specifically TCP/IP.

10.In Network Neighborhood, I can only see computers running the same operating system as my own

computer (e.g., my PC is running Windows 98SE, and it can only see other Windows 98SE

computers).

Follow these instructions:

•

Select Start, Find, Computer, and enter the name of the computer in the Network Neighborhood window

that appear. Click Find Now.

•

Make sure you are using the same protocol(s) and workgroup name on the computers.

1. Click Start, Settings, and Control Panel on two computers running different Windows operating

systems.

2. Click the Network icon, choose the Configuration tab, and click the Identification tab for the

Workgroup name. Compare the protocols on both computers and make sure they are the same. If any

protocols are missing, refer to Windows Help to install any needed protocol(s).

If all computers are using the same protocol(s) and Workgroup name, and Windows 98SE computers can’t

see Windows Me computers, enable NetBIOS on all the computers using Windows 98SE and Windows Me.

Perform the following steps:

•

1. The IPX/SPX-compatible protocol should be installed on all Windows computers (refer to Windows

Help if you need to add this protocol).

2. Bring up the properties of the IPX/SPX-compatible protocol by clicking Start, Settings, and Control

Panel.

3. Double-click the Network icon.

4. Choose the Configuration tab and highlight IPX/SPX-compatible Protocol.

5. Click Properties.

6. To install NetBIOS, click the NetBIOS tab.

7. Check the box next to I want to enable NetBIOS over IPX/SPX.

8. Click the OK button, and click OK again.

9. Windows will copy the appropriate files to your computer. When asked to restart your PC, remove any

disks or CDs from your computer, and click OK.

10. Be sure to perform steps 1-9 for all computers that are having trouble seeing your entire network.

Appendix A: Troubleshooting

Common Problems and Solutions

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10/100/1000 Gigabit Network Adapter

11.The workgroup, protocols, cabling and driver are all working properly, but the PC uses an AMD

processor and it can only see itself in the Network Neighborhood.

In some instances with PCs using AMD processors, the IRQ assigned to the Adapter by the BIOS—as it gets

listed on the boot-up screens of most PCs—doesn’t correspond to the IRQ assigned by Windows. This can be

fixed by disabling the IRQ holder for PCI Steering in the Windows Device Manager. Refer to your PC’s

documentation for instructions or follow the suggested instructions below. (Keep in mind that this procedure

will vary depending on your computer’s configuration.)

1. Click Start, Settings, and Control Panel.

2. Double-click the System icon.

3. Click the Device Manager tab.

4. Open System Devices and PCI Bus.

5. Click the IRQ Steering tab. Remove the checkmark from Use IRQ Holder and click the OK button.

6. Windows will ask you to restart the computer. If it doesn’t ask you, then reboot the computer

manually.

7. After the computer boots up, Windows will try to re-detect the PCI Steering. Continue rebooting the

PC until Windows stops detecting new hardware and settings for PCI Steering. This normally takes a

total of four reboots.

Appendix A: Troubleshooting

Common Problems and Solutions

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10/100/1000 Gigabit Network Adapter

Appendix B: Windows Help

Most Linksys products require Microsoft Windows. Windows is the most used operating system in the world and

comes with many features that help make networking easier. These features can be accessed through Windows

Help and are described in this appendix.

TCP/IP

Before a computer can communicate with a network router, TCP/IP must be enabled. TCP/IP is a set of

instructions, or protocol, all PCs follow to communicate over a network. This is true for wireless networks as well.

Your PCs will not be able to utilize wireless networking without having TCP/IP enabled. Windows Help provides

complete instructions on enabling TCP/IP.

Shared Resources

If you wish to share printers, folder, or files over your network, Windows Help provides complete instructions on

utilizing shared resources.

Network Neighborhood/My Network Places

Other PCs on your network will appear under Network Neighborhood or My Network Places (depending upon the

version of Windows you're running). Windows Help provides complete instructions on adding PCs to your

network.

Appendix B: Windows Help

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10/100/1000 Gigabit Network Adapter

Appendix C: Glossary

Adapter - This is a device that adds network functionality to your PC.

Bit - A binary digit.

Boot - To start a device and cause it to start executing instructions.

Database - A collection of data that is organized so that its contents can easily be accessed, managed, and

updated.

DHCP (Dynamic Host Configuration Protocol) - A protocol that lets one device on a local network, known as a

DHCP server, assign temporary IP addresses to the other network devices, typically computers.

DNS (Domain Name Server) - The IP address of your ISP's server, which translates the names of websites into IP

addresses.

Domain - A specific name for a network of computers.

Download - To receive a file transmitted over a network.

DSL (Digital Subscriber Line) - An always-on broadband connection over traditional phone lines.

Dynamic IP Address - A temporary IP address assigned by a DHCP server.

Ethernet - An IEEE standard network protocol that specifies how data is placed on and retrieved from a common

transmission medium.

Full Duplex - The ability of a networking device to receive and transmit data simultaneously.

Gateway - A system that interconnects networks.

Half Duplex - Data transmission that can occur in two directions over a single line, but only one direction at a

time.

Hardware - The physical aspect of computers, telecommunications, and other information technology devices.

HTTP (HyperText Transport Protocol) - The communications protocol used to connect to servers on the World

Wide Web.

Appendix C: Glossary

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10/100/1000 Gigabit Network Adapter

Infrastructure - Currently installed computing and networking equipment.

IP (Internet Protocol) - A protocol used to send data over a network.

IP Address - The address used to identify a computer or device on a network.

IPCONFIG - A Windows 2000 and XP utility that displays the IP address for a particular networking device.

IPSec (Internet Protocol Security) - A VPN protocol used to implement secure exchange of packets at the IP layer.

ISP (Internet Service Provider) - A company that provides access to the Internet.

LAN (Local Area Network) - The computers and networking products that make up the network in your home or

office.

MAC (Media Access Control) Address - The unique address that a manufacturer assigns to each networking

device.

Mbps (Megabits Per Second) - One million bits per second; a unit of measurement for data transmission.

Network - A series of computers or devices connected for the purpose of data sharing, storage, and/or

transmission between users.

NNTP (Network News Transfer Protocol) - The protocol used to connect to Usenet groups on the Internet.

Packet - A unit of data sent over a network.

Ping (Packet INternet Groper) - An Internet utility used to determine whether a particular IP address is online.

POP3 (Post Office Protocol 3) - A standard protocol used to retrieve e-mail stored on a mail server.

Port - 1. The connection point on a computer or networking device used for plugging in a cable or an adapter. 2.

The virtual connection point through which a computer uses a specific application on a server.

PPPoE (Point to Point Protocol over Ethernet) - A type of broadband connection that provides authentication

(username and password) in addition to data transport.

RJ-45 (Registered Jack-45) - An Ethernet connector that holds up to eight wires.

Router - A networking device that connects multiple networks together, such as a local network and the Internet.

Server - Any computer whose function in a network is to provide user access to files, printing, communications,

and other services.

Appendix C: Glossary

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10/100/1000 Gigabit Network Adapter

SMTP (Simple Mail Transfer Protocol) - The standard e-mail protocol on the Internet.

SNMP (Simple Network Management Protocol) - A widely used network monitoring and control protocol.

Software - Instructions for the computer. A series of instructions that performs a particular task is called a

“program”.

Static IP Address - A fixed address assigned to a computer or device that is connected to a network.

Static Routing - Forwarding data in a network via a fixed path.

Subnet Mask - An address code that determines the size of the network.

Switch - 1. Device that is the central point of connection for computers and other devices in a network, so data

can be shared at full transmission speeds. 2. A device for making, breaking, or changing the connections in an

electrical circuit.

TCP/IP (Transmission Control Protocol/Internet Protocol) - A network protocol for transmitting data that requires

acknowledgement from the recipient of data sent.

Telnet - A user command and TCP/IP protocol used for accessing remote PCs.

TFTP (Trivial File Transfer Protocol) - A version of the TCP/IP FTP protocol that uses UDP and has no directory or

password capability.

Throughput - The amount of data moved successfully from one node to another in a given time period.

Topology - The physical layout of a network.

TX Rate - Transmission Rate.

Upgrade - To replace existing software or firmware with a newer version.

Upload - To transmit a file over a network.

URL (Uniform Resource Locator) - The address of a file located on the Internet.

Appendix C: Glossary

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10/100/1000 Gigabit Network Adapter

Appendix D: Specifications

Model

10/100/1000 Gigabit Network Adapter

One 10/100/1000Mbps, RJ-45 Port

Cat5e

Port

Cabling Type

Dimensions

(W x H x D)

4.72" x 0.71" x 6.65"

(120 mm x 18 mm x 169 mm)

Unit Weight

2.12 oz. (0.06 kg)

Power

5 W Maximum

Certifications

Operating Temp.

Storage Temp.

Operating Humidity

Storage Humidity

FCC Class B, CE Mark

32ºF to 122ºF (0ºC to 50ºC)

-4ºF to 158ºF (-20ºC to 70ºC)

10% to 85%, Non-Condensing

5% to 90%, Non-Condensing

Appendix D: Specifications

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10/100/1000 Gigabit Network Adapter

Appendix E: Warranty Information

LIMITED WARRANTY

Linksys warrants to the original end user purchaser (“You”) that, for a period of one year, (the “Warranty Period”) Your

Linksys product will be free of defects in materials and workmanship under normal use. Your exclusive remedy and

Linksys's entire liability under this warranty will be for Linksys at its option to repair or replace the product or refund Your

purchase price less any rebates.

If the product proves defective during the Warranty Period call Linksys Technical Support in order to obtain a Return

Authorization Number. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING. When returning a product,

mark the Return Authorization Number clearly on the outside of the package and include a copy of your original proof of

purchase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE. You are responsible for shipping

defective products to Linksys. Linksys pays for UPS Ground shipping from Linksys back to You only. Customers located

outside of the United States of America and Canada are responsible for all shipping and handling charges.

ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED

TO THE DURATION OF THE WARRANTY PERIOD. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND

WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED. Some jurisdictions do not

allow limitations on how long an implied warranty lasts, so the above limitation may not apply to You. This warranty gives

You specific legal rights, and You may also have other rights which vary by jurisdiction.

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL LINKSYS BE LIABLE FOR ANY LOST DATA, REVENUE OR PROFIT,

OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED REGARDLESS OF

THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF

LINKSYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL LINKSYS' LIABILITY EXCEED THE

AMOUNT PAID BY YOU FOR THE PRODUCT.

The foregoing limitations will apply even if any warranty or remedy provided under this Section fails of its essential

purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above

limitation or exclusion may not apply to You.

Please direct all inquiries to: Linksys, P.O. Box 18558, Irvine, CA 92623 USA.

Appendix E: Warranty Information

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10/100/1000 Gigabit Network Adapter

Appendix F: Regulatory Information

FCC STATEMENT

This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15

of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used according to the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which is found by turning the equipment off and on,

the user is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna

Increase the separation between the equipment or devices

Connect the equipment to an outlet other than the receiver's

Consult a dealer or an experienced radio/TV technician for assistance

INDUSTRY CANADA (CANADA)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

EC DECLARATION OF CONFORMITY (EUROPE)

In compliance with the EMC Directive 89/336/EEC, Low Voltage Directive 73/23/EEC, and Amendment Directive

93/68/EEC, this product meets the requirements of the following standards:

•

EN55022 Emission

EN55024 Immunity

Appendix F: Regulatory Information

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10/100/1000 Gigabit Network Adapter

Appendix G: Contact Information

Need to contact Linksys?

Visit us online for information on the latest products and updates

to your existing products at:

http://www.linksys.com or

ftp.linksys.com

Can't find information about a product you want to buy

on the web? Do you want to know more about networking

with Linksys products? Give our advice line a call at:

Or fax your request in to:

800-546-5797 (LINKSYS)

949-261-8868

If you experience problems with any Linksys product,

you can call us at:

800-326-7114

Don't wish to call? You can e-mail us at:

support@linksys.com

If any Linksys product proves defective during its warranty period,

you can call the Linksys Return Merchandise Authorization

department for obtaining a Return Authorization Number at:

(Details on Warranty and RMA issues can be found in the Warranty

Information section in this Guide.)

949-261-1288

Appendix G: Contact Information

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