occur and the location of each jam. Open doors and covers, and
remove trays to access jam locations.
Jam
numbers
Area name
Instructions
Lexmark™ X94x
Clearing Jams Guide
5
250
Multipurpose
feeder
1
Remove all paper
from the
multipurpose
feeder.
2
3
Flex and stack the
paper.
Clearing jams
Reload the
multipurpose
feeder.
4
Adjust the paper
guide.
Avoiding jams
The following hints can help you avoid jams:
6
7
280–282
Cover F
Open Cover F, and
then remove the jam.
• Use only recommended paper or specialty media.
(Horizontal
Transport Unit)
For more information, see the Card Stock & Label Guide
available on the Lexmark Web site at
283–284
287–288
289
Door G
Open Door G, and
then remove the jam.
• Do not load too much paper. Make sure the stack height does
not exceed the indicated maximum height.
For staple jams,
remove the paper
from the accumulator.
Remove the staple
cartridge, and then
clear the staple jam.
• Do not load wrinkled, creased, damp, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Store the paper in an appropriate environment.
8
9
284–286
290–295
Door H
Open Door H, and
then remove the jam.
• Donotremovetrayswhiletheprinterisprinting. WaitforLoad
tray <x>or Readyto appear before removing a tray.
Door H is located
between the finisher
output bins.
• Do not load the manual feeder while the printer is printing.
Wait for Load Manual feeder with <x>to appear.
Jam
numbers
Area name
Door A
Instructions
ADF cover
Open the ADF cover,
and then remove the
jam.
• Push all trays in firmly after loading paper.
1
2
200–203
230–231
OpenDoorA, andthen
remove the jam.
• Make sure the guides in the trays are properly positioned, and
are not pressing too tightly against the paper.
Door B
Open Doors A and B,
and then remove any
jams.
• Make sure all paper sizes and paper types are set correctly in
the control panel menu.
200–203 paper jams
• Make sure all printer cables are attached correctly. For more
information, see the setup documentation.
1 Open Door A by lifting the release latch and lowering the door.
3
4
241
Door C
Door D
Open Door C, and then
remove the jam.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Open Tray 1, and then
remove any jams.
Understanding jam numbers
and locations
Whenajamoccurs, amessageindicatingthejamlocationappears.
The following illustration and table list the paper jams that can
242–244
Open Door D, and
then remove the jam.
Open Trays 2–4, and
then remove any jams.
1
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6 Remove the jammed paper.
2 Pull the paper down and toward you.
242–244 paper jams
1 Open Door D.
Note: Make sure all paper fragments are removed.
3 Close Door C.
4 Open Tray 1, and then remove any crumpled paper from the
tray.
7 Close Door B.
8 Touch Continue.
2 Pull the paper down and away from the printer.
5 Close the tray.
241 paper jam
1 Open Door C.
6 Touch Continue.
Note: Make sure all paper fragments are removed.
3 Close Door D.
3
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4 Clear crumpled paper from Trays 2–4.
e
Open Tray 4, and then remove any crumpled paper.
250 paper jam
1 Remove the paper from the multipurpose feeder.
a
Open Tray 2, and then remove any crumpled paper.
f
Open the inside cover, and then remove any jammed
paper.
2 Flex the sheets of paper back and forth to loosen them, and
then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
3 Load the paper into the multipurpose feeder.
b
c
Close Tray 2.
4 Slide the paper guide toward the inside of the tray until it
lightly rests against the edge of the paper.
Open Tray 3, and then remove any crumpled paper.
g
Close the inside cover, and then close Tray 4.
5 Touch Continue.
5 Touch Continue.
d
Close Tray 3.
4
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1 Open Door G.
280–282 paper jams
1 Open Cover F.
283–284 and 287–288 paper
jams
2 Remove the jammed paper.
2 Lift both Cover G1 levers, and then remove any jammed paper.
3 Move Cover G2 to the right, and then remove any jammed
paper.
Note: If the paper is jammed in the rollers, rotate Knob G3
counterclockwise.
4 Move Cover G4 down, and then remove any jammed paper.
5 MoveCoverG7totheleft,andthenremoveanyjammedpaper.
6 Pull Handle G9 until the tray is completely open.
Covers, knobs, and handles located behind
finisher Door G
Cover, knob, or handle name
Note: If the paper jam on the right is difficult to remove, rotate
the knob clockwise.
1
2
3
4
5
6
7
Cover G1
Cover G2
Knob G3
Cover G4
Cover G7
Knob G8
Handle G9
3 Close Cover F.
4 Touch Continue.
5
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7 Lift the inside cover. If the paper is jammed in the rollers, rotate
Knob G8 clockwise, and then remove the jammed paper.
2 Remove the jammed paper.
2 Slide the G5 stapler toward the front of the finisher.
3 Close Door H.
4 Touch Continue.
3 Lift the lever, and then remove the staple cartridge.
8 Close Door G.
289 staple jam
1 Open Door G.
9 Touch Continue.
284–286 paper jams
1 Open Door H.
6
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4 Open the staple cover.
6 Place the staple cartridge into the upper stapler.
8 Remove the staple cartridge identified on the display.
7 Open the lower staple drawer.
9 Remove the jammed staples, and then place the staple
cartridge into the stapler.
5 Remove the jammed staple, and then close the cover.
7
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10 Close the staple drawer.
5 Open the scanner cover, and then remove any jammed pages.
11 Close Door G.
12 Touch Continue.
290–295 paper jams
1 Remove all original documents from the ADF.
4 Close the ADF cover.
2 Open the ADF cover, and then remove any jammed paper.
6 Close the scanner cover.
7 Touch Continue.
3 Raise the sheet guard, and then remove any jammed paper.
Note: If the jammed paper cannot be remove easily, rotate
the paper advance wheel to the left.
8
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