Lexmark Computer Monitor X500N User Manual
X500n, X502n  
User's Guide  
April 2007  
www.lexmark.com  
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.  
All other trademarks are the property of their respective owners.  
© 2007 Lexmark International, Inc.  
All rights reserved.  
740 West New Circle Road  
Lexington, Kentucky 40550  
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Contents  
Safety information.........................................................................................................9  
Learning about the printer..........................................................................................10  
Configured models............................................................................................................................10  
Understanding the control panel.......................................................................................................13  
Getting the printer ready to fax..........................................................................................................16  
Choosing a fax connection .........................................................................................................................16  
Using an RJ11 adapter...............................................................................................................................16  
Connecting directly to a telephone wall jack...............................................................................................19  
Connecting directly to a telephone wall jack in Germany...........................................................................20  
Connecting to a telephone..........................................................................................................................21  
Connecting to an answering machine ........................................................................................................22  
Connecting to a computer with a modem...................................................................................................24  
Setting the outgoing fax name and number................................................................................................25  
Setting the date ..........................................................................................................................................25  
Setting the time...........................................................................................................................................26  
Installing options.........................................................................................................27  
Installing a 530-sheet drawer............................................................................................................27  
Securing the 530-sheet drawer to the printer....................................................................................28  
Attaching cables................................................................................................................................29  
Loading paper and specialty media...........................................................................31  
Loading trays.....................................................................................................................................31  
Converting the standard tray to a legal-size tray...............................................................................34  
Setting the Paper Type......................................................................................................................37  
Setting up the standard exit bin.........................................................................................................37  
Linking trays......................................................................................................................................38  
Paper and specialty media guide...............................................................................39  
Paper guidelines................................................................................................................................39  
Paper characteristics..................................................................................................................................39  
Unacceptable paper ...................................................................................................................................40  
Selecting paper...........................................................................................................................................40  
Selecting preprinted forms and letterhead..................................................................................................40  
Using letterhead................................................................................................................................40  
Using transparencies.........................................................................................................................41  
Using envelopes................................................................................................................................41  
Using labels.......................................................................................................................................42  
Using card stock................................................................................................................................43  
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Storing paper.....................................................................................................................................43  
Supported paper sizes, types, and weights.......................................................................................44  
Supported paper sizes................................................................................................................................44  
Supported paper types ...............................................................................................................................45  
Supported paper weights............................................................................................................................46  
Paper capacities.........................................................................................................................................46  
Printing.........................................................................................................................48  
Installing printer software...................................................................................................................48  
Printing a document from Windows...................................................................................................48  
Printing a document from a Macintosh computer..............................................................................48  
Printing the configuration page..........................................................................................................48  
Printing the demo page.....................................................................................................................49  
Canceling a print job..........................................................................................................................49  
Canceling a print job from the control panel...............................................................................................49  
Canceling a print job from the Windows taskbar ........................................................................................49  
Canceling a print job from the Windows desktop .......................................................................................49  
Canceling a print job from Mac OS 9..........................................................................................................49  
Canceling a print job from Mac OS X .........................................................................................................50  
Copying.........................................................................................................................51  
Making a copy...................................................................................................................................51  
Customizing copy settings.................................................................................................................51  
Selecting a paper tray for copies................................................................................................................51  
Selecting a paper size for copies................................................................................................................52  
Reducing or enlarging copies.....................................................................................................................52  
Copying multiple pages onto a single sheet...............................................................................................53  
Adjusting copy quality.................................................................................................................................53  
Making a copy lighter or darker ..................................................................................................................53  
Collating copies ..........................................................................................................................................54  
Canceling a copy job.........................................................................................................................54  
Scanning.......................................................................................................................55  
Scanning a document using the computer........................................................................................55  
Scanning documents directly to other applications...........................................................................56  
Scanning text for editing....................................................................................................................56  
Customizing scan settings using the computer.................................................................................56  
Scanning clear images from magazines or newspapers...................................................................58  
Scanning to a computer over the network.........................................................................................58  
Setting up the scan directory.............................................................................................................59  
Searching the scan directory.............................................................................................................59  
Canceling a scan job.........................................................................................................................59  
Customizing scan settings from the control panel.............................................................................59  
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Changing the Document Size setting .........................................................................................................59  
Adjusting the scan resolution......................................................................................................................59  
Making a scanned image lighter or darker .................................................................................................60  
Faxing...........................................................................................................................61  
Sending a fax.....................................................................................................................................61  
Sending a fax using the ADF......................................................................................................................61  
Sending a fax using the scanner glass.......................................................................................................62  
Sending a broadcast fax.............................................................................................................................62  
Canceling a broadcast fax..........................................................................................................................62  
Sending a fax while listening to a call (On Hook Dial)................................................................................63  
Sending a fax at the end of a conversation ................................................................................................63  
Canceling a fax job.....................................................................................................................................63  
Receiving a fax..................................................................................................................................64  
Understanding the fax receive modes........................................................................................................64  
Setting the fax receive mode......................................................................................................................64  
Receiving a fax at the end of a conversation..............................................................................................64  
Receiving a fax from an extension telephone.............................................................................................65  
Adjusting fax activity report settings..................................................................................................65  
Printing fax activity reports................................................................................................................65  
Setting up Quick Dial numbers..........................................................................................................65  
Printing the Quick Dial list..................................................................................................................66  
Setting up Speed Dial numbers.........................................................................................................66  
Printing the Speed Dial list................................................................................................................66  
Understanding the dialing options.....................................................................................................67  
Customizing dial settings...................................................................................................................67  
Setting the dialing mode.............................................................................................................................67  
Adjusting the volume ..................................................................................................................................67  
Setting the number of rings before receiving a fax automatically...............................................................68  
Setting up to fax while behind a PBX .........................................................................................................68  
Customizing fax settings....................................................................................................................69  
Making a fax lighter or darker.....................................................................................................................69  
Changing the fax resolution........................................................................................................................69  
Setting up real time fax transmission..........................................................................................................70  
Selecting a paper tray for incoming faxes ..................................................................................................70  
Reducing the print size of an incoming fax.................................................................................................70  
Clearing jams...............................................................................................................71  
Avoiding jams....................................................................................................................................71  
Understanding jam messages and locations.....................................................................................71  
Clearing Tray 1 jams.........................................................................................................................73  
Clearing Tray 2 jams.........................................................................................................................75  
Clearing jams behind the rear door...................................................................................................76  
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Paper jam in the ADF........................................................................................................................77  
Understanding printer menus.....................................................................................81  
Menus list..........................................................................................................................................81  
Copy Settings menu..........................................................................................................................81  
Scan Settings menu..........................................................................................................................83  
Fax Settings menu.............................................................................................................................84  
Fax Directory menu...........................................................................................................................86  
Machine Settings menu.....................................................................................................................87  
Network Settings menu.....................................................................................................................90  
Reports Print menu............................................................................................................................90  
Admin Settings menu........................................................................................................................91  
Understanding printer messages...............................................................................94  
List of status and error messages.....................................................................................................94  
Maintaining the printer................................................................................................99  
Storing supplies.................................................................................................................................99  
Conserving toner...............................................................................................................................99  
Cleaning the printer...........................................................................................................................99  
Cleaning the exterior of the printer .............................................................................................................99  
Cleaning the scanner glass ......................................................................................................................100  
Cleaning the dust-proof glass...................................................................................................................101  
Ordering supplies............................................................................................................................106  
Ordering toner cartridges..........................................................................................................................106  
Ordering a fuser........................................................................................................................................107  
Ordering a photodeveloper cartridge........................................................................................................107  
Ordering a waste toner bottle ...................................................................................................................107  
Moving the printer............................................................................................................................107  
Before moving the printer .........................................................................................................................107  
Locking the scanner .................................................................................................................................108  
Removing the printer from the 530-sheet drawer.....................................................................................109  
Moving the printer to another location ......................................................................................................112  
Setting the printer up in a new location ....................................................................................................112  
Administrative support..............................................................................................114  
Locking the administrator menus.....................................................................................................114  
Changing the administrator menus password.................................................................................114  
Adjusting Power Saver....................................................................................................................114  
Restoring factory default settings....................................................................................................115  
Setting the Default mode.................................................................................................................115  
Turning on Auto Clear.....................................................................................................................116  
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Using the Embedded Web Server...................................................................................................116  
Troubleshooting.........................................................................................................117  
Online customer support.................................................................................................................117  
Checking an unresponsive printer...................................................................................................117  
Solving printing problems................................................................................................................117  
Multiple-language PDFs do not print ........................................................................................................117  
Control panel display is blank...................................................................................................................117  
Jobs do not print.......................................................................................................................................117  
Job takes longer than expected to print....................................................................................................118  
Tray linking does not work........................................................................................................................118  
Unexpected page breaks occur................................................................................................................118  
Solving copy problems....................................................................................................................119  
Copier does not respond ..........................................................................................................................119  
Scanner unit does not close .....................................................................................................................119  
Poor copy quality......................................................................................................................................119  
Partial document or photo copies.............................................................................................................120  
Solving scan problems....................................................................................................................121  
Scanner does not respond .......................................................................................................................121  
Scan was not successful ..........................................................................................................................121  
Scanning takes too long or freezes the computer ....................................................................................121  
Poor scanned image quality .....................................................................................................................121  
Partial document or photo scans..............................................................................................................122  
Cannot scan from a computer ..................................................................................................................122  
Solving fax problems.......................................................................................................................122  
Cannot send or receive a fax....................................................................................................................122  
Can send but not receive faxes................................................................................................................124  
Can receive but not send faxes................................................................................................................125  
Received fax has poor print quality ..........................................................................................................125  
Solving option problems..................................................................................................................126  
Option does not operate correctly or quits after it is installed...................................................................126  
Drawers ....................................................................................................................................................126  
Solving paper feed problems...........................................................................................................127  
Paper frequently jams...............................................................................................................................127  
Paper jam message remains after jam is cleared ....................................................................................127  
Solving print quality problems..........................................................................................................127  
Repeating defects.....................................................................................................................................127  
Color misregistration.................................................................................................................................128  
Light colored line, white line, or incorrectly colored line ...........................................................................128  
Smeared vertical print...............................................................................................................................128  
Streaked horizontal lines ..........................................................................................................................129  
Streaked vertical lines ..............................................................................................................................129  
Print is too light.........................................................................................................................................130  
Print irregularities......................................................................................................................................130  
Print is too dark.........................................................................................................................................131  
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Transparency print quality is poor ............................................................................................................131  
Gray background......................................................................................................................................131  
Uneven print density.................................................................................................................................132  
Ghost images ...........................................................................................................................................132  
Incorrect margins......................................................................................................................................132  
Skewed print.............................................................................................................................................132  
Blank pages..............................................................................................................................................133  
Clipped images.........................................................................................................................................133  
Solid color pages......................................................................................................................................134  
Paper curl .................................................................................................................................................134  
Toner specks............................................................................................................................................134  
Toner rubs off ...........................................................................................................................................135  
FAQ about color printing..................................................................................................................135  
Contacting Customer Support.........................................................................................................136  
Notices........................................................................................................................137  
Edition notice...................................................................................................................................137  
Power consumption.........................................................................................................................143  
Index............................................................................................................................146  
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Safety information  
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.  
Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched  
telephone network.  
Refer service or repairs, other than those described in the user documentation, to a professional service person.  
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark  
components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use  
of other replacement parts.  
CAUTION: Make sure that all external connections (such as Ethernet and telephone system connections) are  
properly installed in their marked plug-in ports.  
This product uses a laser.  
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may  
result in hazardous radiation exposure.  
This product uses a printing process that heats the print media, and the heat may cause the media to release  
emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting  
print media to avoid the possibility of harmful emissions.  
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental  
considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries  
Alliance: www.eiae.org.  
This symbol indicates the presence of a hot surface or component.  
CAUTION: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.  
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Learning about the printer  
Configured models  
Basic model  
The following illustrations show the basic printer model.  
1
Automatic Document Feeder (ADF)  
Paper guides  
2
3
ADF paper support  
Scanner cover  
4
5
Control panel  
6
Paper support  
7
Standard exit bin  
8
Standard 250-sheet tray (Tray 1)  
Scanner glass  
9
10  
Scanner lock  
10  
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11  
12  
13  
14  
15  
16  
17  
Rear hinges  
Power switch  
Power supply port  
Ethernet port  
USB port  
EXT port  
LINE port  
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Fully configured model  
The following illustration shows the fully configured printer model. The basic model can be fully configured by adding  
a 530-sheet drawer. The asterisk (*) indicates the drawer is optional.  
1
Optional 530-sheet drawer (Tray 2)*  
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Understanding the control panel  
Control panel item  
Description  
Quick access panel The buttons on the quick access panel provide direct access to pre-programmed fax  
numbers and scan destinations.  
1
• Up to 20 entries can be stored in the Quick Dial directory for one-touch access to  
fax numbers.  
Note: You can set up Quick Dial entries using the control panel.  
• Up to 20 entries can be stored in the One Touch Button directory for one-touch  
access to e-mail addresses, FTP destinations, or computer destinations.  
Note: You can set up One Touch Button entries using the Embedded Web Server.  
Redial / Pause  
2
• Dial the last fax number entered (redial).  
• Insert a three-second pause in the number to be dialed to wait for an outside line  
or get through an automated answering system.  
3
4
5
6
Hook  
Toggle the phone line on (for manual faxing) or off (for automatic faxing).  
Adjust the size of a copied document as compared to its original size (25%–400%).  
Increase or decrease the intensity of an image when copying or scanning.  
Activate Copy mode.  
Reduce / Enlarge  
Lighter / Darker  
Copy  
Scan  
Activate Scan mode.  
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Control panel item  
Description  
Fax  
Activate Fax mode.  
8
Note: The Fax function is not available on all models.  
9
Image quality  
Directory  
Access the copy, scan, and fax quality options.  
Access pre-programmed fax numbers and scan destinations.  
• Up to 50 entries can be stored in the Speed Dial directory.  
• Up to 20 entries can be stored in the Scan directory.  
10  
11 Shift  
Access Quick Dial numbers 11–20 by pressing the Shift button and then pressing the  
Quick Dial button that corresponds to the number you want to access.  
Control panel item  
Description  
12 Display  
Shows messages describing the current state of the printer and indicating possible  
printer problems you must resolve  
Keypad  
In Copy mode: Enter the number of copies or prints you want to make.  
In Fax mode:  
13  
• Enter fax numbers.  
• Select letters when creating a Speed Dial list.  
• Type numbers to enter or edit the date and time shown on the display.  
14 Stop / Clear  
Reset the printer when performing an action, or return the printer to Readywhen  
navigating the menus.  
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Control panel item  
Black Start  
Description  
Start copying or scanning in black and white.  
15  
16 Color Start  
Start copying or scanning in color.  
17 Select  
Accept menu selections and settings.  
Navigation buttons  
18  
• Press  
or  
to scroll through menu lists.  
• When Readyappears on the display, press  
or  
to enter the menus.  
19 Back  
Return to the previous menu.  
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Getting the printer ready to fax  
The following connection methods may not be applicable in all countries or regions.  
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical  
or cabling connections, such as the power supply cord or telephone, during a lightning storm.  
Choosing a fax connection  
You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem.  
Note: The printer is an analog device that works best when directly connected to the wall jack. Other devices (such  
as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the  
setup steps. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter)  
is required.  
You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and  
receive faxes.  
You can connect the printer to other equipment. See the following table to determine the best way to set up the  
printer.  
Equipment  
Benefits  
Send and receive faxes without using a computer.  
• The printer  
• A telephone cord  
• The printer  
• Use the fax line as a normal telephone line.  
• A telephone  
• Send and receive faxes without using a computer.  
• Two telephone cords  
Receive both incoming voice messages and faxes.  
Send faxes using the computer or the printer.  
• The printer  
• A telephone  
• An answering machine  
• Three telephone cords  
• The printer  
• A telephone  
• A computer modem  
• Three telephone cords  
Using an RJ11 adapter  
Country/region  
• United Kingdom  
• Ireland  
• Finland  
• Italy  
• Sweden  
• Netherlands  
• France  
• Norway  
• Denmark  
• Portugal  
To connect your printer to an answering machine, telephone, or other telecommunications equipment, use the  
telephone line adapter included in the box with the printer in some countries or regions.  
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Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly.  
1 Connect the adapter to the telephone cord that came with the printer.  
Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your  
location.  
2 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter.  
If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the  
equipment:  
1 Remove the plug from the EXT port  
on the back of the printer.  
Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the  
adapter, as shown, will not function properly.  
2 Connect your telecommunications equipment directly to the EXT port  
on the back of the printer.  
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Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.  
Country/region  
• Saudi Arabia  
• Israel  
• United Arab Emirates  
• Egypt  
• Bulgaria  
• Czech Republic  
• Belgium  
• Australia  
• Hungary  
• Poland  
• Romania  
• Russia  
• Slovenia  
• Spain  
• South Africa  
• Greece  
• Turkey  
To connect a telephone, an answering machine, or other telecommunications equipment to the printer:  
1 Remove the plug from the back of the printer.  
2 Connect your telecommunications equipment directly to the EXT port  
on the back of the printer.  
Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the  
adapter, as shown, will not function properly.  
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Country/region  
• Germany  
• Austria  
• Switzerland  
There is a plug installed in the EXT port  
printer.  
of the printer. This plug is necessary for the proper functioning of the  
Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones  
or answering machines) may not work.  
Connecting directly to a telephone wall jack  
Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a  
computer.  
1 Make sure you have a telephone cord and a telephone wall jack.  
2 Connect one end of the telephone cord into the LINE port of the printer.  
3 Connect the other end of the telephone cord into an active telephone wall jack.  
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Connecting directly to a telephone wall jack in Germany  
Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer.  
Note: In Germany (and some other countries), the printer ships with a special RJ-11 plug in the EXT port. Do not  
remove the RJ-11 plug. It is required for both the fax and telephone to work properly.  
1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack.  
2 Connect one end of the telephone cord into the LINE port of the printer.  
3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack.  
4 If you would like to use the same line for both fax and telephone communication, connect a second telephone  
line (not provided) between the telephone and the F slot of an active telephone wall jack.  
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5 If you would like to use the same line for recording messages on your answering machine, connect a second  
telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.  
Connecting to a telephone  
Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever  
your telephone is located to make copies or to send and receive faxes without using a computer.  
Note: Setup steps may vary depending on your country or region.  
1 Make sure you have the following:  
• A telephone  
• Two telephone cords  
• A telephone wall jack  
2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack.  
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3 Remove the protective plug from the EXT port  
of the printer.  
4 Connect the other telephone cord to a telephone, and then plug it into the EXT port  
of the printer.  
Connecting to an answering machine  
Connect an answering machine to the printer to receive both incoming voice messages and faxes.  
Note: Setup steps may vary depending on your country or region.  
1 Make sure you have the following:  
• A telephone  
• An answering machine  
• Three telephone cords  
• A telephone wall jack  
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2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall  
jack.  
3 Remove the protective plug from the EXT port  
of the printer.  
4 Connect a second telephone cord from the telephone to the answering machine.  
5 Connect a third telephone cord from the answering machine to the EXT port  
of the printer.  
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Connecting to a computer with a modem  
Connect the printer to a computer with a modem to send faxes from the software program.  
Note: Setup steps may vary depending on your country or region.  
1 Make sure you have the following:  
• A telephone  
• A computer with a modem  
• Three telephone cords  
• A telephone wall jack  
2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack.  
3 Remove the protective plug from the EXT port  
of the printer.  
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4 Connect a second telephone cord from the telephone to the computer modem.  
5 Connect a third telephone cord from the computer modem to the EXT port  
of the printer.  
Setting the outgoing fax name and number  
To have the designated fax name and fax number printed on outgoing faxes:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
or  
or  
or  
repeatedly until Admin Settingsappears, and then press  
.
repeatedly until User Settingsappears, and then press  
.
repeatedly until User Fax #appears, and then press  
.
5 Use the keypad to enter the fax number, and then press  
6 Press or repeatedly until User Nameappears, and then press  
7 Use the keypad to type the user name, and then press  
8 Press to return to the Readystate.  
.
.
.
Setting the date  
You can set the date so that the correct date is printed on every fax you send. If there is a power failure, you may  
have to reset the date. To set the date:  
1 From the control panel, press  
.
2 Press  
or  
repeatedly until Admin Settingsappears, and then press  
.
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3 Press  
4 Press  
5 Press  
6 Press  
7 Press  
or  
or  
or  
or  
repeatedly until Date/Time Setupappears, and then press  
repeatedly until Date Settingappears, and then press  
.
.
repeatedly until Year, Month, Date, or Date Formatappears, and then press  
.
repeatedly, or use the keypad, to adjust the date item selected, and then press  
.
to adjust another date item; otherwise, press  
to return to the Readystate.  
Setting the time  
You can set the time so that the correct time is printed on every fax you send. If there is a power failure, you may  
have to reset the time. To set the time:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
6 Press  
or  
or  
or  
or  
or  
repeatedly until Admin Settingsappears, and then press  
.
repeatedly until Date/Time Setupappears, and then press  
.
repeatedly until Time Settingappears, and then press  
repeatedly until Time Format, Hour, or Minuteappears, and then press  
repeatedly, or use the keypad, to adjust the time item selected, and then press  
.
.
.
7 To adjust another time item, press  
, otherwise press  
to return to the Readystate.  
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Installing options  
Installing a 530-sheet drawer  
The printer supports one optional drawer which allows an additional 530 sheets of paper to be loaded.  
CAUTION: If you are installing a 530-sheet drawer after setting up the printer, turn the printer off, and unplug  
the power cord before continuing.  
1 Unpack the 530-sheet drawer, and remove any packing material.  
2 Place the drawer in the location chosen for the printer.  
3 Align the printer with the 530-sheet drawer, and lower the printer into place.  
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Securing the 530-sheet drawer to the printer  
1 Align one bracket with the hole on the right side of the printer as shown. Press the bracket flat against the printer,  
and then tighten the thumbscrew.  
2 Starting at the front of the printer, push the right side cover onto the printer, fitting each slot on the cover over  
its corresponding tab on the drawer in order to cover the gap between the printer and the drawer.  
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3 Align the other bracket with the hole on the left side of the printer as shown. Press the bracket flat against the  
printer, and then tighten the thumbscrew.  
4 Starting at the front of the printer, push the left side cover onto the printer, fitting each slot on the cover over its  
corresponding tab on the drawer in order to cover the gap between the printer and the drawer.  
Attaching cables  
Connect the printer to the computer using a USB cable or an Ethernet cable.  
• A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the  
printer.  
• Connect the Ethernet cable to the Ethernet port shown.  
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Ethernet port  
USB symbol  
USB port  
1
2
3
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Loading paper and specialty media  
This section shows how to load the standard tray (250-sheet tray) and the optional 530-sheet tray which is part of  
the optional 530-sheet drawer. It also includes information about the standard exit bin.  
Loading trays  
The printer has two trays to select from: the standard tray (Tray 1), also known as the 250-sheet tray, and the optional  
530-sheet tray (Tray 2), which is part of the 530-sheet drawer and fits into the support unit. Load the paper or specialty  
media used for the majority of print jobs in Tray 1. Proper paper loading prevents jams and facilitates trouble-free  
printing.  
Note: Tray 1 can be used as a letter-size tray or may be extended to a legal-size tray.  
Load the standard tray or optional trays in the same way. The width and length guide tabs look different; however,  
all of them squeeze and move in the same manner.  
1 Grasp the handle, and pull the tray out. Remove the tray completely.  
Note: Do not remove trays while a job prints or while Please Waitblinks on the display. Doing so may cause  
a jam.  
2 Squeeze the length guide tabs together as shown. Slide the guide to the correct position for the paper size being  
loaded.  
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Note: Notice the size indicators on the bottom of the tray on both sizes of the guide. Use these indicators for  
help positioning the guide.  
This second illustration shows the tabs and size indicators for the optional 530-sheet tray.  
3 Squeeze the width guide tabs together as shown, and slide the width guide to the correct position for the paper  
size being loaded.  
Note: Notice the size indicators on the bottom left of the tray. Use these indicators for help positioning the guide.  
Notice the load line label on the side of the tray which indicates the maximum stack height for your paper.  
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This second illustration shows the tabs, the size indicators, and the load line for the optional 530-sheet tray.  
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten  
the edges on a level surface.  
5 Load the paper stack with the recommended print side faceup. Load the stack toward the back of the tray as  
shown.  
When loading preprinted letterhead, place the header toward the rear of the tray.  
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6 Align the tray, and insert it.  
Converting the standard tray to a legal-size tray  
The standard tray (Tray 1), also known as the 250-sheet tray, can be extended to make the 250-sheet legal-size  
tray (Tray 1).  
Note: Not all models come with a universal tray. You may need to purchase a legal-size tray separately.  
To extend the standard tray:  
1 Grasp the handle, and pull the tray out. Remove the tray completely.  
Note: Do not remove trays while a job prints or while Please Waitblinks on the display. Doing so may cause  
a jam.  
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2 Using a coin or a flat head screwdriver, unlock the tray on each side.  
3 Fully extend the tray until the locking tabs are in the LGL position.  
4 Lock the tray on each side.  
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5 Slide the paper guide to the legal position.  
6 Attach the dust cover.  
7 Load the paper stack with the recommended print side faceup, and close the dust cover.  
When loading preprinted letterhead, place the header toward the rear of the tray.  
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8 Align the tray, and insert it.  
Setting the Paper Type  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
4 Press  
5 Press  
6 Press  
7 Press  
8 Press  
or  
or  
or  
or  
or  
repeatedly until Machine Settingsappears, and then press  
.
repeatedly until Paper Settingsappears, and then press  
.
repeatedly until Paper Typeappears, and then press  
repeatedly to select either Tray1 Paperor Tray2 Paper, and then press  
repeatedly until the Paper Type you want appears, and then press  
.
.
.
to return to the Readystate.  
Setting up the standard exit bin  
The standard exit bin holds up to 250 sheets of 20 lb paper. It collects print jobs facedown.  
The standard exit bin collects every type of paper and specialty media the printer supports.  
To set up the standard exit bin:  
1 Grasp the edges of the paper support at the indentations in the exit bin.  
2 Lift the paper support.  
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3 Lower the paper support into place so that it is now at an angle.  
The paper support is inclined so the paper now remains in a neater stack in the standard exit bin.  
Note: Do not leave the paper support inclined if you are printing transparencies. Doing so may cause creases in the  
transparencies.  
Linking trays  
Tray linking enables the automatic linking feature for trays when the same size and type of paper is loaded in multiple  
sources. By linking trays, you can create a larger capacity for output. When Tray 1 is empty, paper automatically  
feeds from Tray 2 to finish printing.  
To set up tray linking:  
• Load both Tray 1 and Tray 2 with the same paper size and type.  
• From Print Properties, change the Paper source to Auto select.  
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Paper and specialty media guide  
Paper guidelines  
When printing on specialty media, use the printer control panel to set the correct Paper Type.  
Paper characteristics  
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating  
new paper stock.  
Weight  
The printer can automatically feed paper weights from 60 to 176 g/m2 (16 to 47 lb bond) grain long. Paper lighter  
than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 90 g/m2  
(24 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 or  
heavier paper.  
Curl  
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur  
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in  
hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause  
feeding problems.  
Smoothness  
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too  
smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;  
however, smoothness between 150 and 200 Sheffield points produces the best print quality.  
Moisture content  
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.  
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that  
can degrade its performance.  
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to  
48 hours before printing. Extend the time several days if the storage or transportation environment is very different  
from the printer environment. Thick paper may also require a longer conditioning period.  
Grain direction  
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of  
the paper, or grain short, running the width of the paper.  
For 60 to 90 g/m2 (16 to 24 lb bond) paper, use grain long fibers.  
Fiber content  
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the  
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper  
containing fibers such as cotton possesses characteristics that can negatively affect paper handling.  
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Unacceptable paper  
The following paper types are not recommended for use with the printer:  
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,  
carbonless copy paper (CCP), or no carbon required (NCR) paper  
• Preprinted papers with chemicals that may contaminate the printer  
• Preprinted papers that can be affected by the temperature in the printer fuser  
• Preprinted papers that require a registration (the precise print location on the page) greater than 2.3 mm  
( 0.9 in.), such as optical character recognition (OCR) forms  
In some cases, registration can be adjusted with a software application to successfully print on these forms.  
• Coated papers (erasable bond), synthetic papers, thermal papers  
• Rough-edged, rough or heavily textured surface papers, or curled papers  
• Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309  
• Paper weighing less than 60 g/m2 (16 lb)  
• Multiple-part forms or documents  
Selecting paper  
Using appropriate paper prevents jams and helps ensure trouble-free printing.  
To help avoid jams and poor print quality:  
• Always use new, undamaged paper.  
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on  
the paper package.  
• Do not use paper that has been cut or trimmed by hand.  
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.  
• Do not use coated papers unless they are specifically designed for electrophotographic printing.  
Selecting preprinted forms and letterhead  
Use these guidelines when selecting preprinted forms and letterhead:  
• Use grain long papers for best results for 60 to 90 g/m2 weights.  
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.  
• Avoid papers with rough or heavily textured surfaces.  
User papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to  
withstand temperatures up to 180°C (356°F) without melting or releasing hazardous emissions. Use inks that are  
not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex  
inks might not. When in doubt, contact the paper supplier.  
Preprinted papers such as letterhead must be able to withstand temperatures up to 180°C (356°F) without melting  
or releasing hazardous emissions  
Using letterhead  
Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser  
printers.  
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Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead:  
Paper source  
Print side  
Top of page  
Tray 1 (250-sheet tray)  
Letterhead faceup Letterhead goes toward the rear of the tray  
Note: Tray 1 can be adjusted to fit either letter-  
or legal-size paper.  
Tray 2 (Optional 530-sheet tray)  
Letterhead faceup Letterhead goes toward the rear of the tray  
Using transparencies  
Print samples on the transparencies being considered for use before buying large quantities.  
When printing on transparencies:  
• From Print Properties, or the control panel, set the Paper type to Transparency.  
Warning: Not setting the Paper type to Transparency could damage the printer.  
• Feed transparencies from the standard tray (Tray 1).  
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure  
transparencies are able to withstand temperatures up to 180°C (356°F) without melting, discoloring, offsetting,  
or releasing hazardous emissions.  
• Use transparencies that are 0.12–0.14 mm (4.8–5.4 mil) in thickness or 161–179 g/m2 in weight. Print quality  
and durability depend on the transparencies used.  
• To prevent print quality problems, avoid getting fingerprints on the transparencies.  
• Before loading transparencies, fan the stack to prevent sheets from sticking together.  
• We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for A4-size  
transparencies.  
Using envelopes  
You can load up to 10 envelopes in the standard tray. Print samples on the envelopes being considered for use  
before buying large quantities.  
When printing on envelopes:  
• From Print Properties or the control panel, set the Paper Size and Paper Type.  
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the  
envelopes can withstand temperatures up to 180°C (356°F) without sealing, wrinkling, curling excessively, or  
releasing hazardous emissions.  
• For the best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)  
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed 90 g/  
m2 (24 lb bond) weight.  
• Use only new envelopes.  
• If wrinkling or smeared print occurs, use the Print Properties to rotate the orientation of the envelope by 180  
degrees, and then try printing again.  
• To optimize performance and minimize jams, do not use envelopes that:  
– Have excessive curl or twist  
– Are stuck together or damaged in any way  
– Have windows, holes, perforations, cutouts, or embossing  
– Have metal clasps, string ties, or folding bars  
– Have an interlocking design  
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– Have postage stamps attached  
– Have any exposed adhesive when the flap is in the sealed or closed position  
– Have bent corners  
– Have rough, cockle, or laid finishes  
• Adjust the width guide to fit the width of the envelopes.  
• Load only one size of envelope at a time in the tray. Envelopes may only be loaded in the standard tray. Load  
them with the flap down and to the left of the tray.  
• Use only envelopes with a flap that covers the area where the seams come together. For more information, see  
the following illustrations:  
1
2
Envelope flap covering seams (supported)  
Exposed seams (unsupported)  
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.  
Using labels  
Print samples on the labels being considered for use before buying large quantities.  
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available  
on the Lexmark Web site at www.lexmark.com/publications.  
When printing on labels:  
• From Print Properties, or the control panel, set the Paper type to Labels.  
• Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding  
problems.  
• Use only letter-, A4-, and legal-size label sheets.  
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• Use labels designed specifically for laser printers, except vinyl labels. Check with the manufacturer or vendor  
to verify that label adhesives, face sheet (printable stock), and topcoats can withstand temperatures up to 180°  
C (356°F) and pressure up to 30 psi without delaminating, oozing around the edges, or releasing hazardous  
fumes. Do not use vinyl labels.  
• Do not use labels with slick backing material.  
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets  
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.  
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.  
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)  
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.  
• If zone coating of the adhesive is not possible, remove a 3 mm (0.125 in.) strip on the leading and driver edge,  
and use a non-oozing adhesive.  
• Portrait orientation works best, especially when printing bar codes.  
• Do not use labels with exposed adhesive.  
Using card stock  
Card stock is heavy, single-ply print media. Many of its variable characteristics, such as moisture content, thickness,  
and texture, can significantly impact print quality.  
Print samples on the card stock being considered for use before buying large quantities.  
When printing on card stock:  
• From Print Properties, or the control panel, set the Paper type to Light cardstock, Cardstock, or Heavy cardstock.  
Note: Use Heavy cardstock for card stock weighing more than 163 g/m2.  
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or  
other paper handling problems.  
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 180°C (356°  
F) without releasing hazardous emissions.  
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting  
introduces semi-liquid and volatile components into the printer.  
• Use grain long card stock when possible.  
Storing paper  
Use these paper storage guidelines to help avoid jams and uneven print quality:  
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label  
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity  
between 40 and 60%.  
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.  
• Store individual packages on a flat surface.  
• Do not store anything on top of individual paper packages.  
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Supported paper sizes, types, and weights  
The following tables provide information on standard and optional paper sources and the types of paper they support.  
Note: For an unlisted paper size, select the closest larger listed size.  
For information on card stock and labels, see the Card Stock & Label Guide  
Supported paper sizes  
Paper size  
Dimensions  
Standard 250-sheet 250-sheet  
Optional 530-sheet  
tray (Tray 2)  
letter-size tray  
(Tray 1)  
legal-size tray  
(Tray 1)  
210 x 297 mm  
(8.27 x 11.7 in.)  
A4  
A51  
148 x 210 mm  
(5.83 x 8.27 in.)  
X
X
JIS B5  
Letter  
182 x 257 mm  
(7.17 x 10.1 in.)  
215.9 x 279.4 mm  
(8.5 x 11 in.)  
Legal  
215.9 x 355.6 mm  
(8.5 x 14 in.)  
X
X
X
Executive  
Folio  
184.2 x 266.7 mm  
(7.25 x 10.5 in.)  
216 x 330 mm  
(8.5 x 13 in.)  
X
X
X
Statement1  
Universal2  
139.7 x 215.9 mm  
(5.5 x 8.5 in.)  
250-sheet letter-size  
tray: 104.8 x 210 mm to  
215.9 x 297 mm  
(4.125 x 8.27 in. to  
8.5 x 11.7 in.)2  
250-sheet legal-size  
tray: 104.8 x 210 mm to  
215.9 x 355.6 mm  
(5.83 x 8.27 in. to  
8.5 x 14 in.)3  
98.4 x 190.5 mm  
(3.875 x 7.5 in.)  
7 3/4 Envelope  
(Monarch)  
X
1 Recommended for occasional use only.  
2 This size setting formats the page or envelope for 215.9 x 297 mm (8.5 x 11.7 in.) for the 250-sheet letter-size  
tray or 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet legal-size tray based on which tray is installed, unless the  
size is specified by the software program.  
3 Measurements apply to simplex (one-sided) printing only.  
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Paper size  
Dimensions  
Standard 250-sheet 250-sheet  
Optional 530-sheet  
tray (Tray 2)  
letter-size tray  
(Tray 1)  
legal-size tray  
(Tray 1)  
Com 10 Envelope 104.8 x 241.3 mm  
X
X
X
X
X
(4.12 x 9.5 in.)  
110 x 220 mm  
(4.33 x 8.66 in.)  
DL Envelope  
C5 Envelope  
B5 Envelope  
Other Envelope2  
162 x 229 mm  
(6.38 x 9.01 in.)  
176 x 250 mm  
(6.93 x 9.84 in.)  
104.8 x 210 mm to  
215.9 x 355.6 mm  
(4.125 x 8.27 in. to  
8.5 x 14 in.)  
1 Recommended for occasional use only.  
2 This size setting formats the page or envelope for 215.9 x 297 mm (8.5 x 11.7 in.) for the 250-sheet letter-size  
tray or 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet legal-size tray based on which tray is installed, unless the  
size is specified by the software program.  
3 Measurements apply to simplex (one-sided) printing only.  
Supported paper types  
Paper type  
Standard 250-sheet  
letter-size tray (Tray 1)  
250-sheet legal-size  
tray (Tray 1)  
Optional 530-sheet tray  
(Tray 2)  
Paper  
Card stock  
X
X
X
X
X
Transparencies  
Paper labels*  
Envelopes  
Glossy paper  
* Vinyl labels are not supported.  
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Supported paper weights  
Paper type  
Standard 250-sheet  
letter-size tray (Tray 1)  
250-sheet legal-size tray Optional 530-sheet tray  
(Tray 1) (Tray 2)  
60 to 90 g/m2 grain long  
(16 to 24 lb bond)  
60 to 90 g/m2 grain long (16 60 to 90 g/m2 grain long  
Plain (xerographic or  
business) paper  
to 24 lb bond)  
(16 to 24 lb bond)  
Book—88 to 176 g/m2  
grain long (60 to 120 lb  
book)  
Book—88 to 176 g/m2  
grain long (60 to 120 lb  
book)  
Glossy papers  
X
Cover—162 to 176 g/m2  
grain long (60 to 65 lb  
cover)  
Cover—162 to 176 g/m2  
grain long (60 to 65 lb  
cover)  
Index Bristol—163 g/m2 Index Bristol—163 g/m2  
Card stock—maximum  
(grain long)1  
X
X
(90 lb)  
(90 lb)  
Tag—163 g/m2 (100 lb)  
Tag—163 g/m2 (100 lb)  
Cover—176 g/m2 (65 lb) Cover—176 g/m2 (65 lb)  
Index Bristol—199 g/m2 Index Bristol—199 g/m2  
Card stock—maximum  
(grain short)2  
(110 lb)  
(110 lb)  
Tag—203 g/m2 (125 lb)  
Tag—203 g/m2 (125 lb)  
Cover—216 g/m2 (80 lb) Cover—216 g/m2 (80 lb)  
138–146 g/m2 (37 to 39 lb 138–146 g/m2 (37 to 39 lb  
Transparencies  
X
X
X
bond)  
bond)  
Paper Labels—maximum2, 180 g/m2 (48 lb bond)  
180 g/m2 (48 lb bond)  
3
Envelopes4  
75 to 90 g/m2 (20 to 24 lb 75 to 90 g/m2 (20 to 24 lb  
bond)5, 6 bond)5, 6  
1 For 60 to 135 g/m2 paper, we recommend grain long fibers. For papers heavier than 135 g/m2, we recommend  
grain short.  
2 The pressure sensitive area must enter the printer first.  
3 Vinyl labels are not supported.  
4 Use sulfite, wood-free, or up to 100% cotton envelopes.  
5 Maximum weight for 100% cotton envelopes is 90 g/m2.  
6 105 g/m2 (28 lb bond) envelopes must not exceed 25% cotton content.  
Paper capacities  
Paper type  
Standard 250-sheet  
letter-size tray (Tray 1)  
Optional 250-sheet  
legal-size tray (Tray 1)  
Optional 530-sheet tray  
(Tray 2)  
250 sheets1  
30 sheets2  
250 sheets1  
30 sheets2  
530 sheets1  
Paper  
Card stock  
X
1 Based on 75 g/m2 (20 lb) paper.  
2 30 sheets of 163 g/m2 (90 lb) card stock or 25 sheets of 199 g/m2 (110 lb) card stock.  
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Paper type  
Standard 250-sheet  
letter-size tray (Tray 1)  
Optional 250-sheet  
legal-size tray (Tray 1)  
Optional 530-sheet tray  
(Tray 2)  
Labels  
80  
80  
X
X
X
50  
50  
Transparencies  
Envelopes  
10 of Com 10  
10 of Com 10  
1 Based on 75 g/m2 (20 lb) paper.  
2 30 sheets of 163 g/m2 (90 lb) card stock or 25 sheets of 199 g/m2 (110 lb) card stock.  
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Printing  
This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty  
media can affect how reliably documents print. For more information, see Avoiding jams and Storing print media.  
Installing printer software  
A printer driver is software that lets the computer communicate with the printer. The printer software is typically  
installed during the initial printer setup. For more information, see the Setup sheet or Setup Guide that shipped with  
the printer or click Install printer and software on the Software and Documentation CD.  
When Print is chosen from a software application, a dialog representing the printer driver opens. Click Properties,  
Preferences, Options, or Setup from the initial Print dialog to open Print Properties and see all of the available  
printer settings that may be changed. If a feature in Print Properties is unfamiliar, open the online Help for more  
information.  
Note: Print settings selected from the driver override the default settings selected from the control panel.  
Printing a document from Windows  
1 With a document open, click File Œ Print.  
2 Click Properties, Preferences, Options, or Setup.  
3 Adjust the settings.  
4 Click OK.  
5 Click OK or Print.  
Printing a document from a Macintosh computer  
1 With a document open, choose File Œ Print.  
2 From the Copies & Pages or General pop-up menu, adjust the settings.  
3 Click OK or Print.  
Printing the configuration page  
The configuration page lists information about the printer such as supply levels, printer hardware information, and  
network information.  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
or  
or  
repeatedly until Reports Printappears, and then press  
.
4 Press  
repeatedly until Configuration Pageappears, and then press  
.
After the Configuration Page prints, Readyappears.  
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Printing the demo page  
Print the demo page to isolate print quality problems.  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
or  
or  
repeatedly until Reports Printappears, and then press  
repeatedly until Demo Pageappears, and then press  
.
4 Press  
.
After the demo page prints, Readyappears.  
Canceling a print job  
There are several methods for canceling a print job. The following sections explain how to cancel a print job from  
the control panel, or from a computer depending on the operating system.  
Canceling a print job from the control panel  
To cancel a print job, press  
at any time.  
Note: If the print job continues to print, part of the job may have already been transmitted to the printer buffer before  
the stop command was sent. Cancel Print Jobappears on the display, and the remaining buffered pages are  
printed before the job is canceled.  
Canceling a print job from the Windows taskbar  
When you send a job to print, a small printer icon appears in the right corner of the taskbar.  
1 Double-click the printer icon.  
A list of print jobs appears in the printer window.  
2 Select a job to cancel.  
3 From the keyboard, press Delete.  
Canceling a print job from the Windows desktop  
1 Minimize all programs to reveal the desktop.  
2 Double-click the My Computer icon.  
3 Double-click the Printers icon.  
4 Double-click the printer icon.  
5 Select the job to cancel.  
6 From the keyboard, press Delete.  
Canceling a print job from Mac OS 9  
When you send a job to print, the printer icon for your selected printer appears on the desktop.  
1 Double-click the printer icon.  
A list of print jobs appears in the printer window.  
2 Choose a job to cancel.  
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3 Click the trash icon.  
Canceling a print job from Mac OS X  
1 Choose Applications Œ Utilities, and then double-click Print Center or Printer Setup Utility.  
2 Double-click the printer you are printing to.  
3 From the printer window, select the job to cancel.  
4 From the icon bar at the top of the window, click the Delete icon.  
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Copying  
Automatic Document Feeder (ADF)  
Scanner glass  
Use the Automatic Document Feeder (ADF) for  
multiple-page A4-, letter-, or legal-size documents.  
Use the scanner glass for single pages, small items  
(such as postcards or photos), transparencies, photo  
paper, or thin media (such as magazine clippings).  
Making a copy  
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
2 If you are loading a document into the ADF, adjust the paper guides.  
3 From the control panel, press  
4 Use the keypad to enter the number of copies.  
5 Press to start copying in black and white, or press  
.
to start copying in color.  
Note: To cancel the copy function, press  
at any time.  
Customizing copy settings  
Press  
to access copy options while in copy mode.  
Selecting a paper tray for copies  
To select a paper tray other than the current default tray:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Copy Settingsappears, and then press  
repeatedly until Paper Selectappears, and then press  
repeatedly until the tray you want appears, and then press  
.
.
.
to return to the Readystate.  
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Selecting a paper size for copies  
If you have more than one tray installed, you can load two different sizes of paper. This will allow you to select up  
to two different paper sizes for copies. To select a paper size other than the current default size (loaded in Tray 1):  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
or  
or  
or  
repeatedly until Copy Settingsappears, and then press  
repeatedly until Paper Selectappears, and then press  
repeatedly until the size you want appears, and then press  
.
.
.
Note: Only the paper sizes you have loaded in the trays will show up in the menu.  
5 Press  
to return to the Readystate.  
Reducing or enlarging copies  
To change the default size ratio for copies:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
or  
or  
or  
repeatedly until Copy Settingsappears, and then press  
.
repeatedly until Reduce/Enlargeappears, and then press  
.
repeatedly until the size ratio you want appears. The size ratios are:  
• 100%  
• 2in1 A4-LTR-LGL  
• 4in1 A4-LTR-LGL  
• 200%  
• 400%  
• Custom 25-400%  
• 25%  
• 50%  
• 78% LGL>LTR  
• 83% LGL>A4  
• 94% A4>LTR  
• 97% LTR>A4  
5 Press  
6 Press  
.
to return to the Readystate.  
Note: Copy size can also be temporarily changed by pressing the Reduce / Enlarge button on the control panel.  
When the printer power is reset, the printer returns to the default settings.  
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Copying multiple pages onto a single sheet  
In order to save paper, you can copy either two or four consecutive pages of a multiple-page document onto a single  
sheet of paper.  
Notes:  
• The Paper Size must be set to Letter, Legal, A4, or B5 JIS.  
• The Copy Size must be set to 100%.  
• This feature is available only when making copies using the ADF.  
1 Load an original document faceup, short edge first into the ADF.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF.  
2 Adjust the paper guides.  
3 From the control panel, press  
.
4 Use the keypad to enter the number of copies.  
5 Press  
6 Press  
7 Press  
8 Press  
9 Press  
10 Press  
11 Press  
.
or  
or  
or  
or  
repeatedly until Copy Settingsappears, and then press  
.
repeatedly until Reduce/Enlargeappears, and then press  
.
repeatedly until 2in1 A4-LTR-LGLor 4in1 A4-LTR-LGLappears, and then press  
.
repeatedly to choose the paper orientation, and then press  
.
to return to the Readystate.  
to start copying in black and white, or press  
to start copying in color.  
Adjusting copy quality  
Adjusting the copy quality setting changes the quality of the copies. Choose between Photo (best quality), Text  
(fastest speed), or Mixed (standard speed). To change the default quality setting:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Copy Settingsappears, and then press  
repeatedly until Qualityappears, and then press  
repeatedly until Mixed, Text, or Photoappears, and then press  
.
.
.
to return to the Readystate.  
Note: Copy quality can also be temporarily changed by pressing the Image Quality button on the control panel.  
When the printer power is reset, the printer returns to the default settings.  
Making a copy lighter or darker  
Adjusting the density setting makes the copies lighter or darker. To change the default density setting:  
1 From the control panel, press  
.
2 Press  
or  
repeatedly until Copy Settingsappears, and then press  
.
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3 Press  
4 Press  
5 Press  
or  
or  
repeatedly until Densityappears, and then press  
repeatedly to adjust the density, and then press  
.
.
to return to the Readystate.  
Note: Copy density can also be temporarily changed by pressing the Lighter/Darker button on the control panel.  
When the printer power is reset, the printer returns to the default settings.  
Collating copies  
If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies  
as groups of pages (not collated).  
Collated  
Not collated  
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
2 If you are loading a document into the ADF, adjust the paper guides.  
3 From the control panel, press  
.
4 Use the keypad to enter the number of copies.  
5 Press  
6 Press  
7 Press  
8 Press  
9 Press  
10 Press  
.
or  
or  
or  
repeatedly until Copy Settingsappears, and then press  
.
repeatedly until Sortappears, and then press  
.
repeatedly until Onappears, and then press  
.
to return to the Readystate.  
to start copying in black and white, or press  
to start copying in color.  
Canceling a copy job  
To cancel a copy job, press  
at any time.  
Note: If the copy job continues to print, part of the job may have already been transmitted to the printer buffer before  
the stop command was sent. Cancel Copy Jobappears on the display, and the remaining buffered pages are  
printed before the job is canceled.  
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Scanning  
Automatic Document Feeder (ADF)  
Scanner glass  
Use the Automatic Document Feeder (ADF) for  
multiple-page A4-, letter-, or legal-size documents.  
Use the scanner glass for single pages, small items  
(such as postcards or photos), transparencies, photo  
paper, or thin media (such as magazine clippings).  
Scanning a document using the computer  
1 Make sure the printer is connected to a computer, and both the printer and the computer are turned on.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 Click Start Œ Programs or All Programs Œ Lexmark Applications Œ Presto! PageManager.  
The Presto! Scan Buttons dialog appears.  
Note: If the Presto! Scan Buttons dialog does not appear, press F9.  
5 From the Presto! Scan Buttons toolbar, click the application to scan to.  
6 When the scan settings dialog appears, click Preview.  
Note: If you are using the ADF, the Preview function is not supported. If you are using the scanner glass, you  
can preview one page at a time.  
7 Adjust the scan settings, and then click Scan.  
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Scanning documents directly to other applications  
You can scan documents directly to applications that are TWAIN and WIA compliant. For more information, see the  
application help.  
Scanning text for editing  
Use the Optical Character Recognition (OCR) software feature to turn scanned images into text you can edit with a  
word-processing application.  
1 Make sure:  
• The printer is connected to a computer, and both the printer and the computer are on.  
• ABBYY Fine Reader is installed.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 Click Start Œ Programs or All Programs Œ ABBYY FineReader 6.0 Sprint Œ ABBYY FineReader 6.0  
Sprint.  
5 From the toolbar, click Scan&Read.  
6 When the scan settings dialog appears, click Preview.  
Note: If you are using the ADF, the Preview function is not supported. If you are using the scanner glass, you  
can preview one page at a time.  
7 For best results, select Editing Text (OCR), and then click Scan.  
8 Once the image loads, click Save.  
9 Select a destination you want to save to, and then click OK.  
10 Edit and save the document.  
Customizing scan settings using the computer  
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 Click Start Œ Programs or All Programs Œ Lexmark Applications Œ Presto! PageManager.  
5 From the Presto! Scan Buttons toolbar, click the application to scan to.  
Note: If the Scan Buttons dialog does not appear, press F9.  
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6 Click Preview. Wait for the image to appear on the screen.  
Note: If you are using the ADF, the Preview function is not supported. If you are using the scanner glass, you  
can preview one page at a time.  
7 If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of  
the preview image to scan.  
8 Select what document type is being scanned.  
9 Customize the scan settings from the General tab or the Advanced tab:  
General tab  
Options  
Scan Page For  
• Select the scanner IP Address.  
• Select the scan source (Reflective or Automatic Document Feeder).  
• Select a preset document type, or choose Custom.  
Scan Configuration  
• Select the mode (True Color, Grayscale, or Black and White).  
• Select the scan resolution.  
• Select a preset size, or use the dotted line box in the preview window to select a  
specific area of the preview image to scan.  
• Use the Scan task to remove any size adjustments made in the preview window or  
to select an auto-crop setting.  
Note: For more information, click Help at the bottom of the screen.  
Advanced tab  
Options  
Gamma / Sharpness  
• Adjust the color correction curve (gamma) of the overall image or of individual color  
channels.  
• Select whether to sharpen blurry edges.  
Brightness / Contrast Adjust the brightness of the overall image or of individual color channels.  
Saturation / Hue  
• Adjust the intensity of the colors in the image.  
• Adjust the hue of the image.  
Moire Reduction  
Remove image patterns from magazines, newspapers, or art printing (descreen).  
Note: For more information, click Help at the bottom of the screen.  
10 Click Scan.  
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Scanning clear images from magazines or newspapers  
Use the Moire Reduction feature to help remove wavy patterns from images scanned from magazines or  
newspapers.  
1 Make sure the printer is connected to a computer, and both the printer and the computer are turned on.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 Click Start Œ Programs or All Programs Œ Lexmark Applications Œ Presto! PageManager.  
The Presto! Scan Buttons dialog appears.  
Note: If the Presto! Scan Buttons dialog does not appear, press F9.  
5 From the Presto! Scan Buttons toolbar, click the application to scan to.  
6 When the scan settings dialog appears, click Preview.  
Note: If you are using the ADF, the Preview function is not supported. If you are using the scanner glass, you  
can preview one page at a time.  
7 Click the Advanced tab.  
8 Select Moire Reduction.  
9 Choose either Magazine, Newspaper, or Art Print, and then click Scan.  
Scanning to a computer over the network  
1 Make sure the printer is connected to the network through a print server, and the printer, the print server, and  
the computer receiving the scan are all turned on.  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 From the control panel, press  
.
5 Use the quick access panel to choose a scan destination (1–20), or press the Directory button to search for a  
stored name.  
6 Press  
to start scanning in black and white, or press  
to start scanning in color.  
Note: To cancel the scan function, press  
at any time.  
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Setting up the scan directory  
1 Open a Web browser.  
2 In the address bar, type the IP address of the printer, and then press Enter.  
If the Java applet screen appears, click Yes.  
3 Click Scan Destination.  
4 Under New Destination, from the drop-down menu, select Email,FTP, or PC.  
5 Enter your scan settings, and then click Submit.  
Note: If authorization is required, enter the administrator password before clicking Submit.  
Searching the scan directory  
1 From the control panel, press  
.
2 Press the Directory button.  
3 Use the keypad to type the name you are searching for, and then press  
.
Notes:  
• If you know the One Touch Button (1–20) assigned to the name, you can directly select the name using the  
quick access panel.  
• To return to Ready, press  
at any time.  
Canceling a scan job  
To cancel a scan job, press  
at any time.  
Customizing scan settings from the control panel  
Press  
to access scan settings while in scan mode.  
Changing the Document Size setting  
The Document Size setting defines the size of the original document being scanned.  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Scan Settingsappears, and then press  
.
.
repeatedly until Document Sizeappears, and then press  
repeatedly until the correct size appears, and then press  
.
to return to the Readystate.  
Adjusting the scan resolution  
1 From the control panel, press  
.
2 Press  
or  
or  
repeatedly until Scan Settingsappears, and then press  
.
3 Press  
repeatedly until Resolutionappears, and then press  
.
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4 Press  
or  
repeatedly until the resolution you want appears, and then press  
.
5 Press  
to return to the Readystate.  
Note: Scan resolution can also be temporarily changed by pressing the Image Quality button on the control panel.  
When the printer power is reset, the printer returns to the default settings.  
Making a scanned image lighter or darker  
Adjusting the density setting makes scanned images lighter or darker. To change the default density setting:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Scan Settingsappears, and then press  
repeatedly until Densityappears, and then press  
repeatedly to adjust the density, and then press  
.
.
.
to return to the Readystate.  
Note: Scan density can also be temporarily changed by pressing the Lighter/Darker button on the control panel.  
When the printer power is reset, the printer returns to the default settings.  
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Faxing  
Notes:  
• The Fax function is not available on all models.  
• Color faxing is not supported. Press  
to start a black and white fax job.  
Automatic Document Feeder (ADF)  
Scanner glass  
Use the Automatic Document Feeder (ADF) for  
multiple-page A4-, letter-, or legal-size documents.  
Use the scanner glass for single pages, small items  
(such as postcards or photos), transparencies, photo  
paper, or thin media (such as magazine clippings).  
Sending a fax  
Note: New Zealand telecom users: If a charge for local calls is unacceptable, do not use the “Dial” button for local  
calls. Only the seven digits of the local number should be dialed from your telephone. Do not dial the area code digit  
or the “0” prefix.  
Sending a fax using the ADF  
1 Make sure the printer is on and is connected to a working phone line.  
2 Load an original document faceup, short edge first into the ADF.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 Adjust the paper guides.  
4 From the control panel, press  
5 Enter a fax number using Quick Dial, Speed Dial, or manual dialing.  
6 Press to start the fax job.  
.
Note: If the memory is full, the document is sent in real time.  
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Sending a fax using the scanner glass  
1 Make sure the printer is on and is connected to a working phone line.  
2 Place the first page facedown on the scanner glass.  
3 From the control panel, press  
4 Enter a fax number using Quick Dial, Speed Dial, or manual dialing.  
5 Press to start the fax job.  
.
After the page is scanned, NEXT PAGE? 1. YES 2. NOappears.  
6 If you want to send a single page, press 2 to start the fax job.  
7 If you want to send more than one page, press 1 to scan the next page. Place the next page on the scanner  
glass, and then press  
.
8 Repeat step 7 for all necessary pages, and then press 2 to start the fax job.  
Note: If the memory is full, the document is sent in real time.  
Sending a broadcast fax  
You can send the same fax to more than one fax number. You can include Quick Dial numbers, Speed Dial numbers,  
and up to 50 manually dialed numbers in the same broadcast.  
1 Make sure the printer is on and is connected to a working phone line.  
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 From the control panel, press  
.
5 Enter a fax number using Quick Dial, Speed Dial, or manual dialing.  
6 Press  
after each number.  
to start the fax job.  
7 Press  
The pages are automatically scanned and sent in the order in which they were loaded.  
Canceling a broadcast fax  
1 From the control panel, press  
.
The name or the fax number being dialed appears.  
2 Press  
.
3 Press 1.  
4 Press  
to cancel the fax.  
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Sending a fax while listening to a call (On Hook Dial)  
The manual dialing feature lets you dial a fax number while listening to the call through a speaker on the printer. It  
is useful when you must navigate an automated answering system or enter a calling card number before sending a  
fax.  
1 Make sure the printer is on and is connected to a working phone line.  
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 From the control panel, press  
.
5 Pick up the handset of the external telephone and listen for a dial tone, or press Hook and listen for a dial tone.  
6 On the external telephone, dial the fax number you want to call. If you pressed Hook, dial the number using the  
keypad.  
7 When you hear a fax tone, press  
.
8 If you picked up the handset of an external telephone, replace it.  
Sending a fax at the end of a conversation  
At the end of a telephone conversation, you can send a fax to the other party before you both hang up.  
1 Make sure the printer is on and is connected to a working phone line.  
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 Ask the other party to wait for fax tones, and then to press their start or send button before hanging up.  
5 From the control panel, press  
6 Press  
.
.
7 If you placed the document on the scanner glass, press 1 to send the fax.  
8 Replace the external telephone handset.  
Canceling a fax job  
Press  
at any time if you want to cancel a fax while the printer is scanning, dialing, or sending the fax.  
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Receiving a fax  
Understanding the fax receive modes  
Fax receive mode  
Description  
Fax Only  
The printer automatically answers every call as a fax. Use this mode:  
• For dedicated fax lines  
• When no external or extension telephone is attached  
Fax Tad  
An external answering device (TAD) is connected. The TAD automatically  
answers every call. Voice messages are stored on the external TAD. If it is  
a fax call, the printer receives the fax. Use this mode when an answering  
machine is connected to the EXT port  
of the printer.  
Notes:  
• The external TAD setting works only with an external answering  
machine.  
• The printer needs to have the answer ring set to larger than the TAD,  
and the TAD needs to be 4 or less.  
Manual  
You control the phone line and must answer every call yourself unless you  
are using the Distinctive ring feature. Use this mode if:  
• You have very few fax messages.  
• Distinctive ring is being used or a computer is being used on the same  
line.  
Note: If you answer the telephone and hear fax tones, wait until the printer  
takes over the call, and then hang up.  
Setting the fax receive mode  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
6 Press  
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
.
repeatedly until RX Settingsappears, and then press  
.
repeatedly until RX Modeappears, and then press  
.
repeatedly until the fax receive mode you want appears, and then press  
.
to return to the Readystate.  
Receiving a fax at the end of a conversation  
At the end of a telephone conversation, you can ask the other party to fax you information before you both hang up.  
1 Before hanging up, ask the other party to press their start or send button.  
2 When you hear the fax tones of their fax machine, press  
3 Press 2 to receive the fax.  
.
4 Replace the external telephone handset.  
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Receiving a fax from an extension telephone  
If you answer a fax call on an extension telephone or an external telephone connected to the EXT port  
of the  
printer, you can make the printer take the call by using the Fax receive code. When you press the Fax receive code  
(51), the printer starts to receive the fax. Press 51 and wait for the beep or until Receivingappears on the display,  
and then hang up.  
Adjusting fax activity report settings  
The printer can be set to print an activity report automatically every 100 faxes (Auto Print), or manually after every  
fax (Not Printed). You can print reports of faxes sent and/or received.  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
6 Press  
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
.
repeatedly until Report Settingsappears, and then press  
.
.
repeatedly until Activity Reportappears, and then press  
repeatedly until Auto Printor Not Printedappears, and then press  
.
to return to the Readystate.  
Printing fax activity reports  
You can print reports of faxes sent and/or received.  
1 From the control panel, press  
.
2 Press  
or  
or  
repeatedly until Reports Printappears, and then press  
.
3 Press  
repeatedly until Activity Reportappears, and then press  
.
After the Activity Report prints, Readyappears.  
Setting up Quick Dial numbers  
There are 20 Quick Dial numbers where fax numbers for automatic dialing can be stored. To access Quick Dial  
numbers 1–10, press the Quick Dial button (1–10) that corresponds to the number you want to access. To access  
numbers 11–20, press the Shift button, and then press the Quick Dial button that corresponds to the number you  
want to access. To set up Quick Dial numbers:  
1 From the control panel,  
press  
2 Press  
3 Press  
4 Press  
.
or  
or  
repeatedly until Fax Directoryappears, and then press  
.
repeatedly until Quick Dial Entryappears, and then press  
.
or  
repeatedly to choose a Quick Dial number (1–20), or use the keypad to directly enter the number,  
.
and then press  
5 Press or  
6 Use the keypad to enter the fax number, and then press  
repeatedly until Fax # Entryappears, and then press  
.
.
7 Press  
or  
repeatedly until Fax Name Entryappears, and then press  
.
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8 Use the keypad to type the name, and then press  
9 Press to return to the Readystate.  
.
Note: You can edit or replace an existing Quick Dial name or number by following the same steps.  
Printing the Quick Dial list  
1 From the control panel, press  
.
2 Press  
or  
or  
repeatedly until Reports Printappears, and then press  
.
3 Press  
repeatedly until Quick Dial Listappears, and then press  
.
After the Quick Dial list prints, Readyappears.  
Setting up Speed Dial numbers  
There are 50 Speed Dial numbers where fax numbers for automatic dialing can be stored. To access Speed Dial  
numbers, press the Directory button followed by the Speed Dial entry (1–50).  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
or  
or  
or  
repeatedly until Fax Directoryappears, and then press  
.
repeatedly until Speed Dial Entryappears, and then press  
.
repeatedly to choose the Speed Dial number (1–50), or use the keypad to directly enter the  
number, and then press  
5 Press or repeatedly until Fax # Entryappears, and then press  
6 Use the keypad to enter the fax number, and then press  
7 Press or repeatedly until Fax Name Entryappears, and then press  
8 Use the keypad to type the name, and then press  
9 Press to return to the Readystate.  
.
.
.
.
.
Note: You can edit or replace an existing Speed Dial name or number by following the same steps.  
Printing the Speed Dial list  
Items in the Speed Dial list are printed in the order you specify. Choose to sort by Speed Dial number (No Sort) or  
to sort alphabetically by Speed Dial name (Sort By Name).  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
or  
or  
or  
repeatedly until Reports Printappears, and then press  
.
repeatedly until Speed Dial Listappears, and then press  
.
repeatedly until No Sortor Sort By Nameappears, and then press  
.
After the Speed Dial list prints, Readyappears.  
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Understanding the dialing options  
Dialing option  
Manual dialing  
Quick dialing  
Description  
Manually type the fax number using the keypad.  
Press the Quick Dial button that stores the number you want to call.  
Note: To dial Quick Dial numbers 11–20, press the Shift button, and then  
press the Quick Dial button that corresponds to the number you want to  
dial.  
Speed dialing  
Redial  
Press the Directory button, followed by a Speed Dial number.  
Note: If Not Registered #appears when you enter the Speed Dial  
number, then a number has not been stored at this location.  
If you are sending a fax manually and the line is busy, press Redial /  
Pause, and then press  
to try again.  
Note: If you are sending a fax automatically and the line is busy, the printer  
will automatically redial one time after five minutes.  
Customizing dial settings  
Setting the dialing mode  
Depending on the type of phone line being used, the printer can be set to Touch Tone or Pulse dialing. The factory  
default setting is Touch Tone.  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Admin Settingsappears, and then press  
.
repeatedly until TEL Line Typeappears, and then press  
.
repeatedly until the dialing mode you want appears, and then press  
.
to return to the Readystate.  
Adjusting the volume  
The volume can be adjusted for the keypad, telephone ring, line monitor, end tone, and alarm.  
Volume setting  
Keypad Volume  
Ring Volume  
Description  
Sets the volume of the beep that sounds when a key is pressed.  
Sets the ring volume.  
Line Mon. Vol  
Sets the dialing and on-hook volume.  
Sets whether the printer sounds a one-second end tone.  
Sets whether the printer sounds a four-second end tone.  
Sets the alarm volume.  
Job End Tone Vol  
Job Error Tone Vol  
Alarm Volume  
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To set the volume for any of the above settings:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
or  
repeatedly until Machine Settingsappears, and then press  
.
repeatedly until Speaker Volumeappears, and then press  
.
repeatedly until the volume setting you want appears, and then press  
repeatedly until the volume level you want appears, and then press  
.
.
Note: Volume levels range from 0–3, with 0 being silent and 3 being the loudest volume. The factory default  
setting is 0.  
6 Press  
to return to the Readystate.  
Setting the number of rings before receiving a fax automatically  
The Ring Count Delay sets the number of times the phone line rings before the printer answers in Fax Only mode.  
If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive  
Ring service, keep the Ring Count Delay setting at 4.  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
.
repeatedly until RX Settingsappears, and then press  
.
repeatedly until Ring Count Delayappears, and then press  
.
repeatedly to set how many times the phone line rings before the printer answers (0–99), and  
then press  
.
6 Press to return to the Readystate.  
When the number of rings you set is detected, the printer automatically receives the incoming fax. Set the Ring Count  
Delay to 0 to disable the line from ringing.  
Setting up to fax while behind a PBX  
If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone  
system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax  
number. However, this method of dialing may not work if the PBX telephone system uses a dial tone that is not  
recognizable to most fax machines. PBX Selection enables the printer to dial the fax number without waiting to  
recognize the dial tone.  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
6 Press  
or  
or  
or  
repeatedly until Admin Settingsappears, and then press  
.
repeatedly until PBX Selectionappears, and then press  
.
repeatedly until the type of PBX connection you want appears, and then press  
.
to exit the PBX selection menu.  
or  
repeatedly until PBX Access Digitappears, and then press  
.
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7 Press  
or  
repeatedly until the PBX access number (1–999) you want appears, and then press  
.
8 Press  
to return to the Readystate.  
Customizing fax settings  
Making a fax lighter or darker  
If the original document is very light or very dark, you may want to change the contrast.  
1 Make sure the printer is on and is connected to a working phone line.  
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 From the control panel, press  
.
5 Press  
6 Press  
7 Press  
8 Press  
9 Press  
10 Press  
.
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
.
repeatedly until TX Settingsappears, and then press  
.
repeatedly until Densityappears, and then press  
to adjust the contrast, and then press  
.
.
to return to the Readystate and fax as normal.  
Changing the fax resolution  
Adjusting the resolution setting changes the quality of the fax. Choose between Standard (fastest speed), Photo  
(slowest speed, best image quality), or Fine (slower speed, higher detail). To change the default resolution setting:  
1 Make sure the printer is on and is connected to a working phone line.  
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
3 If you are loading a document into the ADF, adjust the paper guides.  
4 From the control panel, press  
.
5 Press  
6 Press  
7 Press  
8 Press  
9 Press  
10 Press  
.
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
repeatedly until TX Settingsappears, and then press  
repeatedly until Resolutionappears, and then press  
.
.
.
repeatedly to adjust the resolution, and then press  
.
to return to the Readystate.  
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Setting up real time fax transmission  
When you are sending a fax, the printer ordinarily scans the documents into the memory before sending them. As  
soon as the phone line is free, the printer starts dialing and sending. However, if the memory is full, the printer sends  
the document immediately. Occasionally, you may want to send a document immediately, without waiting for memory  
transmission. You can set real time transmission to On for all faxes, or to Next Fax Only for the current fax.  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
6 Press  
7 Press  
.
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
.
.
until TX Settingsappears, and then press  
.
repeatedly until Immediate TXappears, and then press  
repeatedly until Onor Next Fax Onlyappears, and then press  
.
to return to the Readystate.  
Selecting a paper tray for incoming faxes  
The factory default setting of Auto lets the printer choose the paper from Tray 2 if Tray 1 is out of paper or if incoming  
faxes will fit best on the paper in Tray 2.  
To change the paper tray setting:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
6 Press  
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
repeatedly until Tray Settingsappears, and then press  
repeatedly until Tray Use: Faxappears, and then press  
.
.
.
repeatedly until the tray option you want appears, and then press  
.
to return to the Readystate.  
Reducing the print size of an incoming fax  
Auto Reduction enables the printer to automatically reduce an incoming fax to fit on one page of letter-, legal-, or  
A4-size paper. The reduction ratio is calculated by using the page size of the fax and the size of the paper in the  
tray.  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
6 Press  
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
.
repeatedly until RX Settingsappears, and then press  
.
repeatedly until Auto Reductionappears, and then press  
to turn Auto Reduction Onor Off, and then press  
.
.
to return to the Readystate.  
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Clearing jams  
Avoiding jams  
The following hints can help you avoid jams:  
• Use only recommended paper or specialty media.  
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at  
www.lexmark.com/publications.  
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.  
• Do not load wrinkled, creased, damp, or curled paper.  
• Flex, fan, and straighten paper before loading it.  
• Do not use paper that has been cut or trimmed by hand.  
• Do not mix paper sizes, weights, or types in the same stack.  
• Store the paper in an appropriate environment.  
• Do not remove trays while the printer is printing.  
• Push all trays in firmly after loading paper.  
• Make sure the guides in the trays are properly positioned, and are not pressing too tightly against the paper.  
• Make sure all printer cables are attached correctly. For more information, see the setup documentation.  
Understanding jam messages and locations  
Open doors and covers, and remove trays to access jam locations. The illustration shows possible jam locations.  
To resolve any jam message, you must clear all paper from the paper path.  
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Jam message  
Area name  
ADF Jam  
ADF door  
1
2
3
4
5
Open ADF Cover and Clear Jam  
Paper Jam C  
Rear door (top)  
Open Rear Cover and Clear Jam  
Paper Jam B  
Rear door (bottom)  
Open Rear Cover and Clear Jam  
Paper Jam A2  
Optional 530-sheet tray (Tray 2)  
Standard tray (Tray 1)  
Remove Tray2 and Clear Jam  
Paper Jam A1  
Remove Tray1 and Clear Jam  
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Clearing Tray 1 jams  
If the paper did not feed from Tray 1 correctly, the jam is in the tray. Paper Jam A1: Remove Tray1 and Clear  
Jamappears. Tray 1 could be the 250-sheet letter-size tray or the 250-sheet legal-size tray.  
1 Pull Tray 1 out. Remove the tray completely.  
2 Remove the jam. The jam could be in the tray or behind the tray area.  
• Jams in the tray—Locate the single piece of paper lying on top of the stack. Pull it straight out.  
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• Jams behind the tray area—Locate the jam on the bottom surface of the tray housing. You may have to  
reach far under the printer to locate the jam, as shown in the following illustration. Pull the jam straight out.  
3 Insert the tray.  
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Clearing Tray 2 jams  
If the paper did not feed from Tray 2 correctly, the jam is in the tray. Paper Jam A2: Remove Tray2 and Clear  
Jamappears.  
1 Pull Tray 2 out. Remove the tray completely.  
2 Remove the jam. The jam could be in the tray or behind the tray area.  
• Jams in the tray—Locate the single piece of paper lying on top of the stack. Pull it straight out.  
• Jams behind the tray area—Locate the jam on the bottom surface of the tray housing. You may have to  
reach far under the printer to locate the jam, as shown in the following illustration. Pull the jam straight out.  
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3 Insert the tray.  
Clearing jams behind the rear door  
If the paper is jammed behind the rear door, Paper Jam <x>appears. The affected area is indicated by the Jam  
<x>message. A Paper Jam Bmessage indicates the paper is jammed behind the rear door below the fuser. A  
Paper Jam Cmessage indicates the paper is jammed behind the rear door above the fuser.  
CAUTION: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.  
1 Push the rear door release latch.  
2 Gently lower the rear door.  
3 Pull the fuser pressure release levers to release tension on the paper.  
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1
Pressure release levers  
4 Grasp each side of the jammed paper.  
Paper Jam B  
Paper Jam C  
Pull paper to the rear of the printer and then out.  
Pull paper up and out.  
Note: Gently pull the paper out to avoid tearing it. Whenever possible, pull the paper towards the bottom of the  
printer to avoid contaminating the fuser.  
5 Close the rear door.  
Paper jam in the ADF  
If the paper is jammed in the ADF, ADF Jam: Open ADF Cover and Clear Jamappears.  
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Warning: Do not pull the jammed paper out until you lift the tension release lever that raises the pick roller assembly.  
Warning: Do not pull the jammed paper out from the bottom of the ADF.  
1 Open the ADF cover.  
2 Lift the tension release lever so that it is in the up position.  
Note: Do not completely remove the pick roller assembly. Doing so repeatedly may cause damage to the ADF.  
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3 Firmly grasp the paper, and gently pull it out.  
4 Lower the tension release lever back into place until it locks.  
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5 Close the ADF cover.  
6 Press  
.
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Understanding printer menus  
Menus list  
A number of menus are available to make it easy for you to change printer settings:  
Copy Settings  
Machine Settings  
Network Settings  
Reports Print  
Paper Select  
Sort  
Speaker Volume  
Paper Settings  
Job Timeout  
Ethernet  
Configuration Page  
Activity Report  
IP Configuration  
Quality  
Memory List  
Density  
Toner Saver Mode  
Supplies Info  
Quick Dial List  
Reduce/Enlarge  
Speed Dial List  
Scan Directory  
Scan Transmission Log  
Demo Page  
Scanner Carriage  
Maintenance Page  
Scan Settings  
Fax Settings  
Fax Directory  
Admin Settings  
Document Size  
TX Settings  
Quick Dial Entry  
Speed Dial Entry  
Date/Time Setup  
User Settings  
Multi Page in A Document  
Limitless Scan  
RX Settings  
Tray Settings  
Delete Document  
Comm Settings  
Report Settings  
TEL Line Type  
PBX Selection  
PBX Access Digit  
Default Mode  
Color Compressed Ratio  
Resolution  
Density  
Limitation Of Size Of Mail  
Auto Clear  
Power Saver  
Display Language  
Country Code  
Setting Default  
Admin Menu Lock  
Copy Settings menu  
Menu item  
Description  
Sets the paper source for copies  
Paper Select  
Auto  
Notes:  
Tray1  
Tray2  
• Auto is the factory default setting.  
• Tray2appears only if Tray 2 is installed.  
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Menu item  
Description  
Stacks the pages of a print job in sequence when printing  
multiple copies  
Sort  
Off  
On  
Notes:  
• Off is the factory default setting. No pages will be collated.  
• The On setting stacks the print job sequentially.  
• Both settings print the entire job the number of times  
specified by the Copy menu setting.  
Specifies the printed output quality  
Quality  
Mixed  
Text  
Note: Mixed is the factory default setting.  
Photo  
Density  
Lightens or darkens the printed output  
<level indicator>  
Note: 3 is the factory default setting.  
Reduce/Enlarge  
100%  
Reduces or enlarges the printed output  
Notes:  
2in1 A4-LTR-LGL  
4in1 A4-LTR-LGL  
200%  
400%  
Custom 25-400%  
25%  
• 100% is the factory default setting.  
• Choosing 4in1 A4-LTR-LGLor 2in1 A4-LTR-LGL  
specifies that multiple-page images be printed on one side  
of a sheet of paper. You can copy either four or two  
consecutive pages of a multiple-page document onto a  
single sheet of paper.  
50%  
• Multiple-page print is available only when making copies  
using the ADF.  
78% LGL>LTR  
83% LGL>A4  
94% A4>LTR  
97% LTR>A4  
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Scan Settings menu  
Menu item  
Description  
Document Size  
LGL 8.5X14  
LTR 8.5X11  
STMT 5.5X8.5  
EXEC 7.25X10.5  
A4 210X297  
B5 182X257  
A5 210X148  
Custom  
Sets the document size for scanning  
Note: LTR 8.5X11 or A4 210X297 is the factory default setting,  
depending on the country code.  
Inch  
Width 5.5->8.5  
Length 5.5->14  
mm  
Width 140->216  
Length 140->355  
MultiPage in a Document  
Sets whether multiple pages are scanned when using the  
ADF. This mode supports the following file types: PDF and  
TIFF.  
Yes  
No  
Note: Yes is the factory default setting.  
Limitless Scan  
Lets you scan two or more pages using the scanner glass  
Off  
On  
Note: Off is the factory default setting.  
Color Compressed Ratio  
Sets the color compression for scanning. A low color  
compression will result in a higher quality image, but the file  
size will be larger.  
Low  
Medium  
High  
Note: Medium is the factory default setting.  
Resolution  
100x100 dpi  
150x150 dpi  
200x200 dpi  
300x300 dpi  
400x400 dpi  
600x600 dpi  
Sets the scanning resolution  
Note: 300x300 dpi is the factory default setting.  
Lightens or darkens the scan  
Density  
<level indicator>  
Note: 3 is the factory default setting.  
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Menu item  
Description  
Sets the size limitation for scanned documents  
Limitation of size of mail  
1MB  
Note: 1MB is the factory default setting.  
2MB  
3MB  
4MB  
5MB  
No Limit  
Fax Settings menu  
Menu item  
Description  
TX Settings  
Immediate TX  
On  
Sets the outgoing fax transmission settings  
Notes:  
• Off is the factory default setting for Immediate TX.  
• Standard is the factory default setting for Resolution.  
• Normal is the factory default setting for Density.  
• On is the factory default setting for Auto Redial.  
• Set Immediate TX to On to send faxes immediately,  
without using memory.  
Off  
Next Fax Only  
Resolution  
Standard  
Fine  
Photo  
• Changing the Density lightens or darkens the outgoing  
fax.  
Density  
Light  
Normal  
Dark  
Pause Key Time  
xx sec  
Auto Redial  
Off  
On  
Transmitter Header  
Off  
On  
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Menu item  
Description  
Sets the incoming fax transmission settings  
RX Settings  
RX Mode  
Notes:  
Fax Only  
• FAX/TAD is the factory default setting for RX Mode.  
• 4 times is the factory default setting for Ring Count Delay.  
• 15 sec is the factory default setting for F/T Ring Time.  
• Off is the factory default setting for Auto Reduction.  
Manual  
FAX/TAD  
Auto Reduction  
Off  
• Use Auto Reduction to enable or disable automatic  
On  
reduction of faxes to fit the paper loaded in the paper tray.  
Ring Count Delay  
xx times  
F/T Ring Time  
xx sec  
• Set the Ring Count Delay to the number of rings before a  
fax call is answered. Settings for the ring count range from  
1–99.  
• Set the F/T Ring Time to change the length of time (in  
seconds) the machine rings before switching to a fax  
receive mode. The ring time settings range from 5–99  
seconds.  
Tray Settings  
Sets the default tray to use for incoming faxes  
Tray Use: Fax  
Auto  
Note: Auto is the factory default setting.  
Tray 1 Only  
Tray 2 Only  
Specifies which documents to clear from memory  
Delete Document  
Memory Job Clear  
Clear  
Notes:  
• Use Memory Job Clear to select an individual job to clear.  
• Use All Clear to clear all jobs from memory.  
Not Clear  
All Clear  
Clear  
Not Clear  
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Menu item  
Description  
Sets the fax communication settings  
Comm Settings  
ECM TX  
Off  
Notes:  
• On is the factory default setting for ECM TX.  
• On is the factory default setting for ECM RX.  
• 33.6 is the factory default setting for TX Speed.  
• 33.6 is the factory default setting for RX Speed.  
On  
ECM RX  
Off  
On  
• Change the TX Speed to select the speed at which the  
Dial Tone Detect  
Detection  
No Detection  
TX Speed  
33.6 kbps  
14.4 kbps  
9.6 kbps  
7.2 kbps  
4.8 kbps  
2.4 kbps  
RX Speed  
33.6 kbps  
14.4 kbps  
9.6 kbps  
7.2 kbps  
4.8 kbps  
2.4 kbps  
printer starts transmitting a fax.  
• Change the RX Speed to select the speed at which the  
printer starts receiving a fax.  
Specifies when a fax transmission report is printed  
Report Settings  
TX Report  
Notes:  
Error Only  
• Error Only Img is the factory default setting for TX Report.  
• Auto Print is the factory default setting for Activity Report.  
• Auto Print automatically prints an activity report every 100  
faxes sent or received.  
Error Only Img  
Always Printed  
Always Prt Img  
Not Printed  
Activity Report  
Auto Print  
Not Printed  
Fax Directory menu  
Menu item  
Description  
Sets a name and fax number for each Quick Dial number. Up  
to 20 names and numbers can be stored for one-touch Quick  
Dial access.  
Quick Dial Entry  
01= to 20=  
Fax # Entry  
Fax Name Entry  
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Menu item  
Description  
Sets a name and fax number for each Speed Dial number. Up  
to 50 names and numbers can be stored in the Speed Dial  
directory.  
Speed Dial Entry  
01= to 50=  
Fax # Entry  
Fax Name Entry  
Machine Settings menu  
Menu item  
Description  
Specifies the volume for the selected menu item  
Speaker Volume  
Keypad Volume  
0–3  
Notes:  
• 1 is the factory default setting for the Keypad Volume.  
• 2 is the factory default setting for all other volume settings.  
• Setting the volume to 0 turns the volume off.  
Ring Volume  
0–3  
Line Mon. Vol  
0–3  
Job End Tone Vol  
0–3  
Job Error Tone Vol  
0–3  
Alarm Volume  
0–3  
Paper Settings  
Paper Type  
Tray1 Paper  
Plain paper  
Thin paper  
Specifies the paper type loaded in each tray, and Tray 2  
margin settings  
Notes:  
• Plain Paper is the factory default setting for Tray 1 and  
Tray 2.  
Middle Thick  
Thick1  
Thick2  
• Tray2 Left Margin adjusts the left margin of Tray 2.  
• All Tray 2 menu items appear only if Tray 2 is installed.  
Label  
Special paper  
Transparency  
Tray2 Paper  
Plain paper  
Thin paper  
Middle Thick  
Tray2 Left Margin  
-3.5 mm – +3.5 mm  
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Menu item  
Description  
Sets the amount of time in seconds the printer waits to receive  
an end-of-job message before canceling the remainder of the  
print job  
Job Timeout  
USB  
Off  
Notes:  
On  
xxx sec  
• On (60 sec) is the factory default setting for USB.  
LAN  
Off  
On  
• On (270 sec) is the factory default setting for LAN.  
• When the timer expires, any partially printed page still in  
the printer is printed, and then the printer checks to see if  
any new print jobs are waiting.  
xxx sec  
Reduces the amount of toner used for graphics and images  
Toner Saver Mode  
Off  
On  
Note: Off is the factory default setting.  
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Menu item  
Description  
Displays the remaining life information for supplies, and allows  
supply life to be reset when supplies are replaced  
Supplies Info  
Toner  
Black Life  
Notes:  
Magenta Life  
Yellow Life  
Cyan Life  
Cartridge Type  
Black  
• The option to replace the photodeveloper belt and fuser  
appears only when the life information is low or empty.  
• The life information is displayed using a meter that shows  
one of five different levels (shown below). A full bar (five  
shaded boxes) indicates the supply item is new or full. An  
empty bar (five empty boxes) indicates the supply item is  
low or empty.  
Init. 1000 Pages  
Std. 2500 Pages  
High 5000 Pages  
Magenta  
Init. 1000 Pages  
Std. 1500 Pages  
High 5000 Pages  
Yellow  
Init. 1000 Pages  
Std. 1500 Pages  
High 5000 Pages  
Cyan  
Init. 1000 Pages  
Std. 1500 Pages  
High 5000 Pages  
Waste Toner Pack  
Waste Pack Life  
OPC Belt  
OPC Belt Life  
Replace OPC Belt  
Not Replaced  
Replaced  
Fuser Unit  
Fuser Unit Life  
Replace Fuser  
Not Replaced  
Replaced  
When you select Execute, the scanner is moved to the home  
position. Then, you can move the carriage switch (on the lower  
left corner of the scanner glass) to the Lock position for  
transportation.  
Scanner Carriage  
Move to Lock  
Not Execute  
Execute  
Note: Not Execute is the factory default setting.  
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Network Settings menu  
Menu item  
Description  
Ethernet  
Lets you view the current Ethernet information, and change  
the LINK settings.  
MAC  
Note: Auto is the factory default LINK setting.  
LINK Status  
LINK Setting  
Auto  
100M Full Duplex  
100M Half Duplex  
10M Full Duplex  
10M Half Duplex  
Lets you view or change the current TCP/IP address  
information and network settings.  
IP Configuration  
DHCP Activated  
Off  
Notes:  
On  
• On is the factory default DHCP setting.  
• 270 sec is the factory default TCP Idle Timeout.  
• Default IP is the factory default IP Source.  
• IP Address, Subnet Mask, and Gateway are four-field IP  
addresses.  
IP Address  
xxx.xxx.xxx.xxx  
Subnet Mask  
xxx.xxx.xxx.xxx  
Gateway  
xxx.xxx.xxx.xxx  
IP Source  
DHCP  
AUTO IP  
Manual  
Default IP  
Reports Print menu  
Menu item  
Description  
Configuration Page  
Prints a configuration page with printer information, settings  
information, supply information, and network information  
<none>  
Activity Report  
Prints a Fax activity report  
Prints a memory status report  
Prints the Quick Dial list  
<none>  
Memory List  
<none>  
Quick Dial List  
<none>  
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Menu item  
Description  
Prints the Speed Dial list  
Speed Dial List  
No Sort  
Notes:  
Sort by Name  
• No Sort prints the Speed Dial list in numerical order.  
• Sort by Name prints the Speed Dial list in alphabetical  
order.  
Scan Directory List  
Prints the Scan Directory list  
Prints a log of all scan activity  
Prints a demo page  
<none>  
Scan Transmission Log  
<none>  
Demo Page  
<none>  
Prints a maintenance page with printer statistics, maintenance  
information, and color quality troubleshooting  
Maintenance Page  
<none>  
Admin Settings menu  
Menu item  
Description  
Sets the date and time options  
Date/Time Setup  
Date/Time Setting  
Date Setting  
Year  
Month  
Day  
Date Format  
MM/DD/YYYY  
DD/MM YYYY  
YYYY MM/DD  
Time Setting  
24 Hours  
12 Hours  
User Settings  
User Fax #  
Sets the user's name and fax number  
Sets the telephone line type  
User Name  
TEL Line Type  
Tone  
Pulse 10PPS  
Pulse 20PPS  
Sets the network type of fax  
PBX Selection  
PSTN  
Note: PSTN is the factory default setting.  
PBX  
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Menu item  
Description  
Specifies an outside line dispatch number  
PBX Access Digit  
xxx  
Notes:  
• 9 is the factory default setting.  
• Any number from 1–999 can be used.  
Default Mode  
Copy  
Specifies whether the printer will be in Fax mode or Copy  
mode following either of these two events:  
• The printer is turned on.  
Fax  
• The Auto Clear setting times out.  
Note: Copy is the factory default setting.  
Auto Clear  
Off  
Sets whether the printer automatically returns to the Default  
Mode setting after the set amount of time if no operation is  
done during that time  
On  
Notes:  
30 sec  
1 min.  
2 min.  
3 min.  
5 min.  
10 min.  
• On (30 sec) is the factory default setting.  
• Off disables the Auto Clear function.  
Power Saver  
Sets the amount of time in minutes the printer waits after a job  
is printed before it goes into a reduced power state  
Off  
On  
Notes:  
Wait 1–240min  
• On (30 min.) is the factory default setting.  
• Lower settings conserve more energy, but may require  
longer warm-up times.  
• Select the lowest setting if the printer shares an electrical  
circuit with room lighting or you notice lights flickering in  
the room.  
• Select a high setting if the printer is in constant use. Under  
most circumstances, this keeps the printer ready to print  
with minimum warm-up time.  
Display Language  
ENGLISH  
Selects the language of the text appearing on the display  
FRENCH  
GERMAN  
ITALIAN  
SPANISH  
Country Code  
Sets the country or region where the printer is being used  
<list of country codes>  
Note: The Country Code must be set correctly for the fax  
function to work properly.  
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Menu item  
Description  
Sets the factory defaults for specific printer settings  
Setting Default  
Clear Menu Settings  
Note: Clear Menu Settings returns all settings to the factory  
default settings except the display language, country or  
region, date and time, network settings, and fax directory  
entries.  
Not Execute  
Execute  
Clear Network Settings  
Not Execute  
Execute  
Clear Fax Directory  
Not Execute  
Execute  
Clear Logs  
Not Execute  
Execute  
Admin Menu Lock  
Lets an administrator lock the Admin Settings menu, Fax  
Directory menu, and Network Settings menu to keep  
administrative menu settings from being changed  
Off  
On  
Notes:  
Password xxxx  
• Off is the factory default setting.  
• A 4-digit PIN number can be assigned to access the  
locked menus.  
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Understanding printer messages  
List of status and error messages  
<x> Toner Empty: Replace Toner <x>  
The specified toner cartridge is empty. Remove the specified cartridge, and then install a new one.  
<xx> Service Call: <message>  
1 Turn the printer off.  
2 Unplug the power cord from the wall outlet.  
3 Check all cable connections.  
4 Connect the power cord to a properly grounded outlet.  
5 Turn the printer back on.  
If the service message appears again, contact Customer Support, and report the message.  
ADF Cover Open: Close ADF Cover  
Close the ADF cover to clear the message.  
ADF Jam: Open ADF Cover and Clear Jam  
Clear the ADF to resume printing.  
Answering  
The printer is answering a fax call. Wait for the message to clear.  
Awaiting Redial  
The printer is preparing to redial a fax number after a failed dialing attempt or busy signal. Wait for the message to  
clear.  
Busy  
After a fax number was dialed, the printer received a busy signal. The fax number will be redialed.  
Calibrating  
Wait for the message to clear.  
Cannot Copy: Cancel 2in1/4in1-Copy to Exec/B5  
When you are using “2in1 A4-LTR-LGL” and “4in1 A4-LTR-LGL” copy options, executive and B5 paper sizes are  
not supported.  
Cannot Copy: Cancel Copy to Small Paper  
Small paper sizes are not supported for copy jobs. When copying, only A4, letter, legal, and B5 paper sizes are  
supported.  
Cover Open: Close Front Cover  
Close the front door to clear the message.  
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Cover Open: Close OPC Cover  
The door (OPC Cover) under the scanner unit is open. Close the OPC door to clear the message.  
Cover Open: Close Rear Cover  
Close the rear door to clear the message.  
Communication Error  
A network communication error has occurred. Check network settings and connections.  
Dial Fail  
The printer attempted to dial the fax number and send the fax several times but could not connect with the destination  
fax machine. Try sending the fax again.  
Dialing  
The printer is dialing a fax number. Wait for the message to clear.  
Duplicate IP: Duplicate IP Address Found  
The IP address has been duplicated.  
Disconnect the LAN cable, change the IP address using the Network Settings menu, and then reconnect the LAN  
cable.  
Email Size Over: Email Size Limit Exceeded  
The scan job is too large to send. Increase the Limitation Of Size Of Mail setting, and then scan the job again. If the  
message occurs again, lower the scan resolution to decrease the job size.  
Fail to Connect to Server: Server Connection Failed  
A network communication error has occurred. Check network settings and connections.  
Fuser Life: Replace Fuser  
1 Replace the fuser unit.  
2 From the Machine Settings menu, reset the fuser counter.  
Incoming Call  
The printer is preparing to answer a fax call. Wait for the message to clear.  
Initializing  
Initial diagnostics are running. Wait for the message to clear.  
Job #  
The scanner is busy. Wait for the message to clear.  
Memory Full  
There is insufficient memory to complete the current copy job. Cancel the job, and then try copying it again.  
Memory Near Full  
There may be insufficient memory to complete the current print job. If the job fails to print, cancel the job, and then  
try sending it again.  
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Missing: Install Fuser Unit  
The fuser unit is missing. Install the fuser unit.  
Missing: Install OPC Belt  
The photodeveloper cartridge is missing or not installed correctly. Install or reseat the photodeveloper cartridge.  
Missing: Install Toner <x>  
The specified toner cartridge is missing. Install the specified toner cartridge.  
Missing: Install Transfer Roller  
The transfer roller is missing or not installed correctly. Install or reseat the transfer roller.  
No Memory: Out of Memory  
There is insufficient memory to complete the current print job. Cancel the job, and then try sending it again.  
No Response  
A signal from the destination fax machine was not received. The fax number will be redialed.  
OPC Belt Life: Replace OPC Belt  
1 Replace the photodeveloper cartridge.  
2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter.  
OPC Exhausted: Replace OPC Belt  
1 Replace the photodeveloper cartridge.  
2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter.  
Paper Change: Load Tray<x> <paper type>  
The printer is set to print on a paper type that is different from what is loaded in Tray 1. Load Tray 1 with the correct  
paper type, or change the paper type settings in the Machine Settings menu or Print Properties to match what is  
loaded in Tray 1.  
Paper Empty: Load Tray <x> <paper type>  
The specified paper tray is empty, or an incorrect paper type is loaded. Load the specified tray with the specified  
paper type.  
Paper Error: Load Tray 1 <paper type>  
The printer is set to print on a paper type that is different from what is loaded in Tray 1. Load Tray 1 with the correct  
paper type, or change the paper type settings in the Machine Settings menu to match what is loaded in Tray 1.  
Paper Jam A1/Paper Jam A2/Paper Jam B/Paper Jam C  
Clear the paper path to resume printing.  
PC Printing  
Wait for the message to clear.  
PF<x> Kit Life: Replace PF Kit <x>  
The paper feed roller and separator pad in Tray <x> are near exhaustion. Replace the paper feed roller and separator  
pad for the specified tray.  
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Place Next Page: Then Press Set  
Place the next page to be scanned on the scanner glass, and then press  
.
Please Wait  
Wait for the message to clear.  
Printing  
The printer is printing a fax. Wait for the message to clear.  
Ready  
The printer is ready to receive print jobs.  
Receiving  
The printer is receiving a fax. Wait for the message to clear.  
RX Comm Error  
An incoming fax transmission error has occurred. Wait for the fax to be re-sent.  
Scan Calibration Error  
• Make sure the scanner lock is unlocked, and then reset the printer.  
• Check for debris on the scanner glass (which includes the document glass and the ADF glass), and then reset  
the printer.  
If the message appears again, contact Customer Support, and report the message.  
Scan Lock Error: Unlock Scanner  
The scanner is locked. Open the scanner cover, and then unlock the scanner.  
Scan Memory Near Full  
There may be insufficient memory to complete the current scan job. If the job fails to scan, cancel the job, and then  
try scanning it again.  
Scan Network Disconnect  
Check the network cable connection. Make sure the network cable is securely connected to the computer and the  
printer.  
Scan USB Disconnect  
Check the USB cable connection. Make sure the USB cable is securely connected to the computer and the printer.  
Scanning Page  
The scanner is busy. Wait for the message to clear.  
Send Email Notify: Send Email Notification  
An alert has been activated on the printer that requests an e-mail notification to be sent.  
Sending File  
The scanned image is being sent to the selected destination. Wait for the message to clear.  
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Set Correct Paper  
Not all paper sizes are supported for faxing. An unsupported paper size is loaded in the tray. Load a supported paper  
size.  
Sleep  
The printer is saving power while it waits for the next print job.  
TAD Answering  
An answering machine has answered the call. Wait for the message to clear.  
Toner Error: Install Supported Toner Cartridge  
An invalid toner cartridge is installed. Remove the toner cartridge, and then install a supported one.  
Transmitting  
The printer has connected with the receiving fax machine and is sending a fax. Wait for the message to clear.  
Toner Low <xxxx>  
The toner cartridge(s) of color “x”—K (black), M (magenta),Y (yellow), or C (cyan)—will soon be exhausted. The  
specified toner cartridge can print approximately 100–125 pages, depending on the coverage of the toner color, after  
this message first appears.  
When Toner Low <xxxx>appears or when the print becomes faded, follow these steps to extend the life of the  
toner cartridge(s):  
1 Remove the toner cartridge(s).  
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.  
3 Reinsert the toner cartridge(s) and continue printing.  
Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s).  
Tray <x> Missing: Insert Tray  
Tray 1 and/or Tray 2 is missing. Insert the specified tray(s) into the printer.  
TR Belt Life: Replace Transfer Belt  
The transfer belt is exhausted. Install a new transfer belt.  
TR Kit Life: Replace PQ Kit  
The transfer roller and transfer belt cleaning roller are exhausted. Install a new transfer roller and a new transfer belt  
cleaning roller.  
TX Comm Error  
An outgoing fax transmission error has occurred. Resend the fax.  
Warming up  
Wait for the message to clear.  
Waste Pack Full  
The waste toner bottle is full or missing. If it is full, replace it using the instruction sheet that came with the replacement  
waste toner bottle. If it is missing, install it.  
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Maintaining the printer  
Periodically, certain tasks are required to maintain optimum print quality.  
Storing supplies  
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until  
you are ready to use them.  
Do not expose supplies to:  
• Direct sunlight  
• Temperatures above 35°C (95°F)  
• High humidity above 80%  
• Salty air  
• Corrosive gases  
• Heavy dust  
Conserving toner  
Toner Saver mode enables you to conserve toner. When Toner Saver mode is enabled, print may appear lighter.  
To enable Toner Saver mode:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Machine Settingsappears, and then press  
.
.
repeatedly until Toner Saver Modeappears, and then press  
repeatedly until Onappears, and then press  
.
to return to the Readystate.  
Note: Toner Saver mode is not recommended when you are printing photos or grayscale images.  
Cleaning the printer  
If print quality problems such as streaking occur, follow these cleaning procedures.  
Warning: Do not put water directly on the printer or use ammonia-based cleaners or volatile solvents, such as  
thinner, on the printer.  
Cleaning the exterior of the printer  
1 Make sure that the printer is turned off and unplugged from the wall outlet.  
CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect  
all cables to the printer before proceeding.  
2 Remove paper from the paper support and paper exit tray.  
3 Dampen a clean, lint-free cloth with water.  
Warning: Do not use household cleaners or detergents, as they may damage the finish of the printer.  
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4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper  
exit tray.  
Warning: Using a damp cloth to clean the interior may cause damage to your printer.  
5 Make sure the paper support and paper exit tray are dry before beginning a new print job.  
Cleaning the scanner glass  
Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.  
1 Slightly dampen a soft, lint-free cloth or paper towel with water.  
2 Open the scanner cover.  
3 Wipe the scanner glass (which includes the document glass and ADF glass) until it is clean and dry.  
4 Wipe the white underside of the scanner cover and the white plastic input guides until they are clean and dry.  
Note: The white plastic input guides are located on the scanner cover underneath the ADF on the left side.  
5 Close the scanner cover.  
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Cleaning the dust-proof glass  
Clean the dust-proof glass if you encounter print quality problems.  
1 Turn the printer off.  
2 Pull the front door release latch forward, and gently lower the front door.  
3 Remove the toner cartridges one at a time.  
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4 Open the top door.  
5 Push the latches toward each other to release the photodeveloper cartridge.  
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6 Grasp the handle, and pull the photodeveloper cartridge straight up and out.  
7 Pull on the tabs to lift the dust-proof glass cover.  
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8 Gently wipe the dust-proof glass using a clean, dry, lint-free cloth.  
9 Push the dust-proof glass cover down.  
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10 Replace the photodeveloper cartridge.  
11 Push the latches away from each other to lock the photodeveloper cartridge into place.  
12 Close the top door.  
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13 Install the toner cartridges one at a time.  
14 Close the front door.  
15 Turn the printer on.  
Ordering supplies  
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies  
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the  
place where you purchased the printer.  
Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.  
Ordering toner cartridges  
When Toner Low <xxxx>appears, order the specified new toner cartridge(s). The toner cartridge(s) of color “x”—  
K(black), Y(yellow), M(magenta), or C(cyan)—will soon be exhausted. The specified toner cartridge can print  
approximately 100–125 pages, depending on the coverage of the toner color, after the message first appears.  
When Toner Low <xxxx>appears or when the print becomes faded, you may be able to extend the life of the  
toner cartridge(s):  
1 Remove the toner cartridge(s).  
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.  
3 Reinsert the toner cartridge(s) and continue printing.  
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s).  
The recommended toner cartridges specifically designed for your printer are:  
Part name  
Part number  
For printer(s)  
Cyan High Yield Toner Cartridge  
C500H2CG  
C500/X500/X502  
C500/X500/X502  
Magenta High Yield Toner Cartridge C500S2MG  
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Part name  
Part number  
C500H2YG  
C500H2KG  
C500S2CG  
C500S2MG  
C500S2YG  
C500S2KG  
For printer(s)  
Yellow High Yield Toner Cartridge  
Black High Yield Toner Cartridge  
Cyan Toner Cartridge  
C500/X500/X502  
C500/X500/X502  
C500/X500/X502  
C500/X500/X502  
C500/X500/X502  
C500/X500/X502  
Magenta Toner Cartridge  
Yellow Toner Cartridge  
Black Toner Cartridge  
Ordering a fuser  
When Fuser Life: Replace Fuserappears, replace the fuser immediately. For installation information, see  
the documentation that came with the fuser.  
Part name  
Part number  
Fuser  
C500X28G (120 V/50–60 Hz)  
C500X29G (220–240 V/50–60 Hz)  
Ordering a photodeveloper cartridge  
When OPC Belt Life: Replace OPCappears, replace the photodeveloper cartridge (OPC belt) immediately.  
For installation information, see the documentation that came with the photodeveloper cartridge.  
Part name  
Part number  
Photodeveloper cartridge  
C500X26G  
Ordering a waste toner bottle  
When Waste Pack Full: Replace Waste Toner Packappears, order a replacement waste toner bottle.  
Part name  
Part number  
Waste toner bottle  
C500X27G  
Moving the printer  
Before moving the printer  
CAUTION: The printer weighs 35 kg (77 lb); therefore, it requires at least three people to lift it safely. Use the  
handholds on the sides of the printer to lift it, and make sure your fingers are not under the printer when you  
set it down.  
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Follow these guidelines to avoid personal injury or printer damage:  
• Use at least two people to lift the printer.  
• Before moving the printer:  
– Turn it off using the power switch.  
– Unplug the power cord from the wall outlet.  
– Disconnect all cords and cables from the printer.  
– Remove all printer options.  
Warning: Damage to the printer caused by improper moving is not covered by the printer warranty.  
Locking the scanner  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
or  
repeatedly until Machine Settingsappears, and then press  
.
.
repeatedly until Scanner Carriageappears, and then press  
repeatedly until Move to Lockappears, and then press  
repeatedly until Executeappears, and then press  
.
.
The scanner moves to the home position.  
6 Press to return to the Readystate.  
7 Open the scanner cover.  
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8 Move the Scanner lock switch to the locked position.  
9 Close the scanner cover.  
Removing the printer from the 530-sheet drawer  
1 Turn the printer off, and then unplug the power cord from the wall outlet.  
2 Disconnect all cables from the back of the printer.  
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3 Remove the right side cover by starting at the back of the printer and gently pulling each of the four slots off of  
its matching tab as you work your way to the front of the printer.  
4 Remove the left side cover by starting at the back of the printer and gently pulling each of the four slots off of its  
matching tab as you work your way to the front of the printer.  
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5 Loosen the right thumbscrew, and remove the right bracket.  
6 Loosen the left thumbscrew, and remove the left bracket.  
7 Lift the printer off the drawer, and set the printer aside.  
CAUTION: The printer weighs 35 kg (77 lb), and requires at least three people to lift it safely. Use the handholds  
on the sides of the printer to lift it, and make sure your fingers are not under the printer when you set it down.  
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Moving the printer to another location  
The printer and options can be safely moved to another location by following these precautions:  
• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart  
used to move the options must have a surface able to support the dimensions of the options.  
• Keep the printer in an upright position.  
• Avoid severe jarring movements.  
Setting the printer up in a new location  
When the printer is set up, allow clearance around it as shown.  
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1
2
3
4
5
50 cm  
(8.0 in.)  
70 cm  
(28.0 in.)  
20 cm  
(8.0 in.)  
25 cm  
(10.0 in.)  
304.8 mm  
(12.0 in.)  
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Administrative support  
Locking the administrator menus  
Since many people often use a printer, a support person may choose to lock the Admin Settings menu, Fax Directory  
menu, and Network Settings menu so that administrative settings cannot be changed from the control panel.  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Admin Settingsappears, and then press  
.
repeatedly until Admin Menu Lockappears, and then press  
.
repeatedly until Onappears, and then press  
.
Note: On disables the use of the Admin Settings menu, and Off enables the use of the Admin Settings menu.  
If the Admin Settings menu is disabled, they can be accessed only with the use of a PIN.  
6 You are prompted to enter a password (PIN). Use the keypad to enter a 4-digit PIN, and then press  
7 Press to return to the Readystate.  
.
Changing the administrator menus password  
In order to change the administrator password (PIN), the administrator menus must already be locked. To change  
the password:  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
3 Press or repeatedly until Admin Settingsappears, and then press  
4 Type the current password, and then press  
.
.
.
5 Press  
or  
or  
repeatedly until Admin Menu Lockappears, and then press  
repeatedly to choose On, and then press  
.
6 Press  
.
7 Type the new password, and then press  
8 Press to return to the Readystate.  
.
Adjusting Power Saver  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Admin Settingsappears, and then press  
repeatedly until Power Saverappears, and then press  
.
.
repeatedly until Onappears, and then press  
.
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6 Using the keypad, enter the number of minutes for the printer to wait before it enters Power Saver mode.  
Available settings range from 1–240 minutes.  
7 Press  
.
8 Press  
to return to the Readystate.  
Restoring factory default settings  
Menu settings marked with an asterisk (*) indicate the active settings. You can restore the original printer settings,  
often referred to as the factory default settings.  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
4 Press  
5 Press  
6 Press  
or  
or  
or  
or  
repeatedly until Admin Settingsappears, and then press  
.
repeatedly until Setting Defaultappears, and then press  
.
repeatedly until Clear Menu Settingsappears, and then press  
repeatedly until Executeappears, and then press  
.
.
Executing...appears briefly.  
7 Press to return to the Readystate.  
Note: All settings return to the factory default settings except the display language, country or region, date and time,  
network settings, and fax directory entries.  
Setting the Default mode  
Setting the Default mode specifies whether the printer will be in Fax mode or Copy mode following either of these  
two events:  
• The printer is turned on.  
• The Auto Clear setting times out.  
Note: Auto Clear is off by default.  
To set the Default mode:  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
4 Press  
5 Press  
6 Press  
or  
or  
or  
repeatedly until Admin Settingsappears, and then press  
.
repeatedly until Default Modeappears, and then press  
.
repeatedly to choose Copyor Fax, and then press  
.
to return to the Readystate.  
Note: Copy is the factory default setting.  
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Turning on Auto Clear  
Auto Clear specifies whether the printer automatically returns to the Default Mode setting after the set amount of  
time if no operation is done during that time. To turn on Auto Clear and set the time-out duration:  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
4 Press  
5 Press  
6 Press  
7 Press  
or  
or  
or  
or  
repeatedly until Admin Settingsappears, and then press  
.
repeatedly until Auto Clearappears, and then press  
repeatedly until Onappears, and then press  
repeatedly to choose the time duration, and then press  
.
.
.
to return to the Readystate.  
Using the Embedded Web Server  
If the printer is installed on a network, the Embedded Web Server can be used for the following functions:  
• Checking the status of the printer  
• Checking the status of the printer supplies  
• Setting up the scan directory  
• Setting up the fax Speed Dial list  
• Configuring network settings  
• Creating an Embedded Web Server administrator password  
• Printing reports  
• Restoring the factory default settings of the printer  
• Backing up Embedded Web Server settings  
To access the Embedded Web Server:  
1 Open a Web browser.  
2 In the address bar, type the network printer or print server IP address, and then press Enter.  
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Troubleshooting  
Online customer support  
Customer support is available on the Lexmark Web site at www.lexmark.com  
Checking an unresponsive printer  
If your printer is not responding, make sure:  
• The power cord is plugged into the printer and a properly grounded electrical outlet.  
• The electrical outlet is not turned off by any switch or breaker.  
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.  
• Other electrical equipment plugged into the outlet is working.  
• The printer is turned on.  
• The printer cable is securely attached to the printer and the host computer, print server, option, or other network  
device.  
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem.  
Solving printing problems  
Multiple-language PDFs do not print  
The documents contain unavailable fonts.  
1 Open the document you want to print in Adobe Acrobat.  
2 Click the printer icon.  
The Print dialog appears.  
3 Select Print as image.  
4 Click OK.  
Control panel display is blank  
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.  
If Warming Upand Readydo not appear, turn the printer off and contact Customer Support.  
Jobs do not print  
These are possible solutions. Try one or more of the following:  
Make sure the printer is ready to print  
Make sure Readyor Power Saverappears on the display before sending a job to print. Press  
to return the  
printer to the Readystate.  
Check to see if the paper tray is empty  
Load paper in the tray.  
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Make sure the correct printer software is installed  
• Verify that you are using the correct printer software.  
• If you are using a USB port, make sure you are running Windows 98/ME, Windows 2000, Windows XP, or  
Windows Server 2003 and using Windows 98/ME, Windows 2000, Windows XP, or Windows Server 2003  
compatible printer software.  
Make sure the internal print server is installed properly and working  
• Make sure the internal print server is properly installed and that the printer is connected to the network. For more  
information about installing a network printer, click View User's Guide and Documentation on the Software  
and Documentation CD.  
• Print a network setup page and check that the status shows Connected. If the status is Not Connected, check  
the network cables, and then try printing the network setup page again. Contact your system support person to  
make sure the network is functioning correctly.  
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.  
Make sure you are using a recommended USB, serial, or Ethernet cable  
For more information, see the supplies section of the User's Guide, or contact the place where you bought the printer.  
Make sure printer cables are securely connected  
Check the cable connections to the printer and print server to make sure they are secure.  
For more information, see the setup documentation that came with the printer.  
Job takes longer than expected to print  
The job is too complex.  
Reduce the complexity of your print job by eliminating the number and size of fonts, the number and complexity of  
images, and the number of pages in the job.  
Tray linking does not work  
Make sure to do all of the following:  
• Load both Tray 1 and Tray 2 with the same paper size and type.  
• From Print Properties, change the Paper source to Auto select.  
Unexpected page breaks occur  
The job has timed out. Set the Job Timeout to a higher value:  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
4 Press  
5 Press  
6 Press  
7 Press  
or  
or  
or  
or  
or  
repeatedly until Machine Settingsappears, and then press  
.
repeatedly until Job Timeoutappears, and then press  
.
repeatedly until USBor Networkappears, and then press  
.
repeatedly until Onappears, and then press  
.
repeatedly to choose a value (in seconds), or use the keypad to directly enter the value, and  
then press  
.
8 Press to return to the Readystate.  
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Solving copy problems  
Copier does not respond  
These are possible solutions. Try one or more of the following:  
Are there any error messages on the display?  
Clear any error messages.  
Check the power  
Make sure the printer is plugged in, the power is on, and Readyappears.  
Scanner unit does not close  
Make sure there are no obstructions:  
1 Lift the scanner unit.  
2 Remove any obstruction keeping the scanner unit open.  
3 Lower the scanner unit.  
Poor copy quality  
These are some examples of poor copy quality:  
• Blank pages  
• Checkerboard pattern  
• Distorted graphics or pictures  
• Missing characters  
• Faded print  
• Dark print  
• Skewed lines  
• Smudges  
• Streaks  
• Unexpected characters  
• White lines in print  
These are possible solutions. Try one or more of the following:  
Are there any error messages on the display?  
Clear any error messages.  
Is the toner low?  
When Toner Low <xxxx>appears or when the print becomes faded, follow these steps to extend the life of the  
toner cartridge(s):  
1 Remove the toner cartridge(s).  
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.  
3 Reinsert the toner cartridge(s) and continue printing.  
Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s).  
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Is the scanner glass dirty?  
Clean the scanner glass with a clean, lint-free cloth dampened with water.  
Is the copy too light or too dark?  
Adjust the density of the copy:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Copy Settingsappears, and then press  
repeatedly until Densityappears, and then press  
repeatedly to lighten or darken the copy, and then press  
.
.
.
to return to the Readystate.  
Note: Copy density can also be temporarily changed by pressing the Lighter/Darker button on the control panel.  
When the printer power is reset, the printer returns to the default settings.  
Adjust the copy quality  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
repeatedly until Copy Settingsappears, and then press  
repeatedly until Qualityappears, and then press  
repeatedly until Mixed, Text, or Photoappears, and then press  
.
.
.
to return to the Readystate.  
Note: Copy quality can also be temporarily changed by pressing the Image Quality button on the control panel.  
When the printer power is reset, the printer returns to the default settings.  
Check the quality of the original document  
Make sure the quality of the original document is satisfactory.  
Check the document placement  
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.  
Partial document or photo copies  
These are possible solutions. Try one or more of the following:  
Check the document placement  
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.  
Check the Paper Size setting  
Make sure the Paper Size setting matches the paper loaded in the tray.  
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Solving scan problems  
Scanner does not respond  
These are possible solutions. Try one or more of the following:  
Are there any error messages on the display?  
Clear any error messages.  
Check the power  
Make sure the printer is plugged in, the power is on, and Readyappears.  
Check the cable connections  
Make sure the network or USB cable is securely connected to the computer and the printer.  
Scan was not successful  
These are possible solutions. Try one or more of the following:  
Check the cable connections  
Make sure the network or USB cable is securely connected to the computer and the printer.  
An error may have occurred in the program  
Turn off and then restart the computer.  
Scanning takes too long or freezes the computer  
These are possible solutions. Try one or more of the following:  
Do you have any other software programs running?  
Close all programs not being used.  
The scan resolution may be set too high  
Select a lower scan resolution.  
Poor scanned image quality  
These are possible solutions. Try one or more of the following:  
Are there any error messages on the display?  
Clear any error messages.  
Is the scanner glass dirty?  
Clean the scanner glass with a clean, lint-free cloth dampened with water.  
Adjust the scan resolution  
Increase the resolution of the scan for a higher quality output:  
1 From the control panel, press  
.
2 Press  
or  
repeatedly until Scan Settingsappears, and then press  
.
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3 Press  
4 Press  
5 Press  
or  
or  
repeatedly until Resolutionappears, and then press  
.
repeatedly to choose a higher resolution, and then press  
.
to return to the Readystate.  
Check the quality of the original document  
Make sure the quality of the original document is satisfactory.  
Check the document placement  
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.  
Partial document or photo scans  
These are possible solutions. Try one or more of the following:  
Check the document placement  
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.  
Check the Paper Size setting  
Make sure the Paper Size setting matches the paper loaded in the tray.  
Cannot scan from a computer  
These are possible solutions. Try one or more of the following:  
Are there any error messages on the display?  
Clear any error messages.  
Check the power  
Make sure the printer is plugged in, the power is on, and Readyappears.  
Check the cable connections  
Make sure the network or USB cable is securely connected to the computer and the printer.  
Solving fax problems  
Cannot send or receive a fax  
These are possible solutions. Try one or more of the following:  
Are there any error messages on the display?  
Clear any error messages.  
Check the power  
Make sure the printer is plugged in, the power is on, and Readyappears.  
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Check the printer connections  
Make sure the cable connections for the following hardware are secure, if applicable:  
• Telephone  
• Handset  
• Answering machine  
Check the telephone wall jack  
1 Plug a telephone into the wall jack.  
2 Listen for a dial tone.  
3 If you do not hear a dial tone, plug a different telephone into the wall jack.  
4 If you still do not hear a dial tone, plug a telephone into a different wall jack.  
5 If you hear a dial tone, connect the printer to that wall jack.  
Review this digital phone service checklist  
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services  
can be used.  
• If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port)  
on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN  
provider.  
• If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact  
your DSL provider.  
• If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX.  
If none exists, consider installing an analog telephone line for the fax machine.  
Is there a dial tone?  
• Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.  
• If the telephone line is being used by another device, wait until the other device is finished before sending a fax.  
• If you are using the On Hook Dial feature, turn up the volume to verify a dial tone.  
Temporarily disconnect other equipment  
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering  
machines, computers with modems, or telephone line splitters.  
Check for jams  
Clear any jams, and then make sure that Readyappears.  
Temporarily disable Call Waiting  
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone  
company to obtain the keypad sequence for temporarily disabling Call Waiting.  
Do you have Voice Mail service?  
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail  
and the printer to answer calls, you may want to consider adding a second telephone line for the printer.  
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Check the country code  
1 Make sure the printer is on and Readyappears.  
2 From the control panel, press  
.
3 Press  
or  
or  
repeatedly until Admin Settingsappears, and then press  
.
4 Press  
repeatedly until Country Codeappears, and then press  
.
5 Look down at the Country Codemenu item to see the user default setting indicated by an asterisk (*).  
6 If you want to change the county code:  
a Press  
or  
repeatedly until the country or region where you are operating the printer appears, and then  
press  
.
b Press  
to return to the Readystate.  
7 If you do not want to change the country code, press  
to return to the Readystate.  
Is the printer memory full?  
1 Dial the fax number.  
2 Scan the original document one page at a time.  
Can send but not receive faxes  
These are possible solutions. Try one or more of the following:  
Is there paper in the paper tray(s)?  
Make sure paper is loaded in the tray(s).  
Check the Ring Count Delay settings  
The Ring Count Delay sets the number of times the phone line rings before the printer answers in Fax Only mode.  
If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive  
Ring service, keep the Ring Count Delay setting at 4.  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
.
repeatedly until RX Settingsappears, and then press  
.
repeatedly until Ring Count Delayappears, and then press  
.
repeatedly to set how many times the phone line rings before the printer answers (0–99), and  
then press  
.
6 Press to return to the Readystate.  
When the number of rings you set is detected, the printer automatically receives the incoming fax. Set the Ring Count  
Delay to 0 to disable the line from ringing.  
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Is the toner low?  
When Toner Low <xxxx>appears or when you experience faded print, you may be able to extend the life of the  
toner cartridge(s):  
1 Remove the toner cartridge(s).  
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.  
3 Reinsert the toner cartridge(s) and continue printing.  
Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s).  
Can receive but not send faxes  
These are possible solutions. Try one or more of the following:  
Is the printer in Fax mode?  
From the control panel, press  
to put the printer in Fax mode.  
Is the document loaded properly?  
Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left  
corner.  
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine  
clippings) into the ADF. Place these items on the scanner glass.  
Make sure Quick Dial or Speed Dial is set up properly  
• Check to make sure Quick Dial or Speed Dial has been programmed for the number that you want to dial.  
• As an alternative, dial the telephone number manually.  
Received fax has poor print quality  
These are possible solutions. Try one or more of the following:  
Can the document be re-sent?  
Ask the person who sent you the fax to:  
• Check that the quality of the original document is satisfactory.  
• Resend the fax. There may have been a problem with the quality of the telephone line connection.  
• Increase the fax scan resolution, if possible.  
Is the toner low?  
When Toner Low <xxxx>appears or when you experience faded print, you may be able to extend the life of the  
toner cartridge(s):  
1 Remove the toner cartridge(s).  
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.  
3 Reinsert the cartridge(s) and continue printing.  
Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s).  
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Make sure the fax transmission speed is not set too high  
Decrease the incoming fax transmission speed:  
1 From the control panel, press  
.
2 Press  
3 Press  
4 Press  
5 Press  
6 Press  
7 Press  
.
or  
or  
or  
or  
repeatedly until Fax Settingsappears, and then press  
.
repeatedly until Comm Settingsappears, and then press  
.
repeatedly until RX Speedappears, and then press  
.
repeatedly until the fax speed you want appears, and then press  
.
to return to the Readystate.  
Solving option problems  
Option does not operate correctly or quits after it is installed  
These are possible solutions. Try one or more of the following:  
Reset the printer  
Turn the printer off, wait for about 10 seconds, and then turn the printer on.  
Check to see if the option is connected to the printer  
1 Turn the printer off.  
2 Unplug the printer.  
3 Check the connection between the option and the printer.  
Make sure the option is installed  
In Print Properties, verify that all the printer configuration settings are correct. If an option does not appear in Print  
Properties, it is not installed correctly.  
Make sure the option is selected  
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the  
Chooser.  
Drawers  
Make sure the paper is loaded correctly  
1 Open the paper tray.  
2 Check for paper jams or misfeeds.  
3 Make sure paper guides are aligned against the edges of the paper.  
4 Make sure the paper tray closes properly.  
5 Close the door.  
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Reset the printer  
Turn the printer off. Wait 10 seconds. Turn the printer back on.  
Solving paper feed problems  
Paper frequently jams  
These are possible solutions. Try one or more of the following:  
Check the paper  
Use recommended paper and other specialty media. For more information, see the chapter about paper and specialty  
media guidelines.  
Make sure there is not too much paper in the paper tray  
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the  
multipurpose feeder.  
Check the paper guides  
Move the guides in the tray to the correct positions for the paper size loaded.  
Has the paper absorbed moisture due to high humidity?  
• Load paper from a fresh package.  
• Store paper in its original wrapper until you use it.  
Paper jam message remains after jam is cleared  
The paper path is not clear. Clear paper from the entire paper path, and then close any open doors.  
Solving print quality problems  
The information in the following topics may help you solve print quality problems. If these suggestions still do not  
correct the problem, call Customer Support. You may have a printer part that requires adjustment or replacement.  
Repeating defects  
These are possible solutions. Try one or more of the following:  
Check to see if marks occur repeatedly only in one color and multiple times on a page  
Replace the toner cartridge if the defects occur every 35 mm (1.38 in.).  
Check to see if marks occur across the page repeatedly in all colors  
Replace the photodeveloper cartridge if the defects occur:  
• 35 mm (1.38 in.)  
• 95 mm (3.74 in.)  
• Once per page  
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Replace the fuser if the defects occur every:  
• 95 mm (3.74 in.)  
• 128 mm (5.04 in.)  
Color misregistration  
ABCDE  
ABCDE  
Color has shifted outside of the appropriate area or has been superimposed over another color area.  
• Remove and reinstall the toner cartridges.  
• Remove and reinstall the photodeveloper cartridge.  
Light colored line, white line, or incorrectly colored line  
These are possible solutions. Try one or more of the following:  
Clean the dust-proof glass  
The dust-proof glass may be dirty.  
Is a toner cartridge defective?  
Replace the toner cartridge causing the line.  
Is a photodeveloper cartridge defective?  
Replace the photodeveloper cartridge.  
Smeared vertical print  
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Make sure there is no paper jammed behind the photodeveloper cartridge:  
1 Press the button on the right side of the printer to release the scanner unit.  
2 Lift the scanner unit, and then open the top cover.  
3 Remove the photodeveloper cartridge.  
4 Remove any loose paper from the photodeveloper cartridge housing.  
5 Install the photodeveloper cartridge.  
6 Close the top cover, and then close the scanner unit.  
Note: A paper jam message may not occur if there is a jam behind the photodeveloper cartridge. Along with the  
smeared print, there may be paper scraping sounds coming from the photodeveloper cartridge housing.  
Streaked horizontal lines  
ABCDE  
ABCDE  
ABCDE  
These are possible solutions. Try one or more of the following:  
Is a toner cartridge defective or empty?  
Replace the toner cartridge causing the line.  
Is the fuser defective or worn?  
Replace the fuser.  
Streaked vertical lines  
ABCDE  
ABCDE  
ABCDE  
These are possible solutions. Try one or more of the following:  
Is the toner smeared?  
Try feeding from another tray.  
Is a toner cartridge defective?  
Replace the toner cartridge causing the streaks.  
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Print is too light  
These are possible solutions. Try one or more of the following:  
Make sure the Color Adjustment settings are not too light  
From Print Properties, select a different Color Adjustment setting before sending the job to print.  
Note: This solution applies to Windows users only.  
Check the Media Type setting  
From Print Properties, make sure the Media Type setting matches the paper loaded in the tray.  
Is the toner low?  
When Toner Low <xxxx>appears or when the print becomes faded, follow these steps to extend the life of the  
toner cartridge(s):  
1 Remove the toner cartridge(s).  
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.  
3 Reinsert the toner cartridge(s) and continue printing.  
Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s).  
Is a toner cartridge defective?  
Replace the toner cartridge.  
Print irregularities  
These are possible solutions. Try one or more of the following:  
Has the paper absorbed moisture due to high humidity?  
• Load paper from a fresh package.  
• Store paper in its original wrapper until you use it.  
Make sure the Media Type setting matches the paper loaded in the tray  
From Print Properties, change the Media Type setting to match the paper loaded in the tray.  
Check the paper  
Avoid textured paper with rough finishes.  
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Is the toner low?  
When Toner Low <xxxx>appears or when the print becomes faded, follow these steps to extend the life of the  
toner cartridge(s):  
1 Remove the toner cartridge(s).  
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.  
3 Reinsert the toner cartridge(s) and continue printing.  
Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s).  
Is the fuser defective or worn?  
Replace the fuser.  
Print is too dark  
These are possible solutions. Try one or more of the following:  
Make sure the Color Adjustment settings are not too dark  
From Print Properties, select a different Color Adjustment setting before sending the job to print.  
Note: This solution applies to Windows users only.  
Is a toner cartridge defective?  
Replace the toner cartridge.  
Transparency print quality is poor  
These are possible solutions. Try one or more of the following:  
Make sure the transparencies you are using meet the printer specifications  
Use only transparencies recommended by the printer manufacturer.  
Make sure the Media Type setting is set to Transparency  
From Print Properties, change the Media Type setting to Transparency.  
Gray background  
ABCDE  
ABCDE  
ABCDE  
A toner cartridge is defective. Replace the toner cartridge.  
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Uneven print density  
ABCDE  
ABCDE  
ABCDE  
These are possible solutions. Try one or more of the following:  
Is a toner cartridge defective?  
Replace the toner cartridge.  
Is the photodeveloper cartridge defective?  
Replace the photodeveloper cartridge.  
Ghost images  
These are possible solutions. Try one or more of the following:  
Is the photodeveloper cartridge defective?  
Replace the photodeveloper cartridge.  
Check the Media Type setting  
From Print Properties, change the Media Type setting to match the paper loaded in the tray.  
Incorrect margins  
Check to see if the paper guides in the selected tray are set for a different paper size than what is loaded in the tray.  
If so, move the guides in the tray to the proper positions for the size loaded.  
Skewed print  
Check the paper guides  
Move the guides in the tray to the correct positions for the paper size loaded.  
Check the paper  
Make sure you are using paper that meets the printer specifications.  
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Blank pages  
These are possible solutions. Try one or more of the following:  
Is the toner low?  
When Toner Low <xxxx>appears or when the print becomes faded, follow these steps to extend the life of the  
toner cartridge(s):  
1 Remove the toner cartridge(s).  
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.  
3 Reinsert the toner cartridge(s) and continue printing.  
Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s).  
Is the toner cartridge defective or empty?  
Replace the toner cartridge.  
Remove the packaging materials from the toner cartridge and reinstall it  
For more information, see the setup documentation that came with the printer.  
Clipped images  
These are possible solutions. Try one or more of the following:  
Check the paper guides  
Move the guides in the tray to the correct positions for the paper size loaded.  
Make sure the Media Type setting matches the paper loaded in the tray  
From Print Properties, change the Media Type setting to match the paper loaded in the tray.  
Check the Paper Size setting  
Make sure the Paper Size setting matches the paper loaded in the tray.  
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Solid color pages  
These are possible solutions. Try one or more of the following:  
Is a toner cartridge defective?  
Replace the toner cartridge.  
Does the printer need to be serviced?  
Contact Customer Support.  
Paper curl  
These are possible solutions. Try one or more of the following:  
Make sure the Media Type setting matches the paper loaded in the tray  
From Print Properties, change the Media Type setting to match the paper loaded in the tray.  
Has the paper absorbed moisture due to high humidity?  
• Load paper from a fresh package.  
• Store paper in its original wrapper until you are ready to use it.  
Toner specks  
These are possible solutions. Try one or more of the following:  
Is the toner low?  
When Toner Low <xxxx>appears or when the print becomes faded, follow these steps to extend the life of the  
toner cartridge(s):  
1 Remove the toner cartridge(s).  
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.  
3 Reinsert the toner cartridge(s) and continue printing.  
Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s).  
Is the fuser defective or worn?  
Replace the fuser.  
Is there toner in the paper path?  
If there is excess toner in the paper path, contact Customer Support.  
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Toner rubs off  
These are possible solutions. Try one or more of the following:  
Check the Media Type setting  
From Print Properties, change the Media Type setting to match the paper loaded in the tray.  
Is the fuser defective or worn?  
Replace the fuser.  
FAQ about color printing  
What is RGB color?  
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed  
in nature. For example, red and green can be combined to create yellow. Televisions and computer monitors  
create colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green,  
or blue needed to produce a certain color.  
What is CMYK color?  
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of  
colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet  
printers, and color laser printers create colors in this manner. CMYK color is a method of describing colors by  
indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.  
How is color specified in a document to be printed?  
Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they  
commonly let users modify the color of each object in a document. For more information, see the software program  
Help section.  
How does the printer know what color to print?  
When a user prints a document, information describing the type and color of each object is sent to the printer. The  
color information is passed through color conversion tables that translate the color into appropriate amounts of  
cyan, magenta, yellow, and black toner needed to produce the desired color. The object type information lets  
different color conversion tables be used for different types of objects. For example, it is possible to apply one  
type of color conversion table to text while applying a different color conversion table to photographic images.  
The printed page appears tinted. Can I slightly adjust the color?  
Sometimes a user may consider printed pages to appear tinted (for example, everything printed seems to be too  
red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these  
instances, changing the Color Adjustment from Print Properties may be used to create more preferable color.  
Color Adjustment provides the user with the ability to make subtle adjustments to the amount of toner being used  
in each color plane. Selecting positive (or negative) values for cyan, magenta, yellow, and black from the Color  
Adjustment section in Print Properties will slightly increase (or decrease) the amount of toner used for the chosen  
color. For example, if a user believes the overall printed page to be too red, then decreasing both magenta and  
yellow could potentially improve color preferences.  
My color transparencies seem dark when being projected. Is there anything I can do to improve the color?  
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain  
the highest projected color quality, transmissive overhead projectors are recommended. Make sure to print on the  
recommended type of color transparencies.  
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Contacting Customer Support  
When you call Customer Support, describe the problem you are experiencing, the message on the display, and the  
troubleshooting steps you have already taken to find a solution.  
You need to know your printer model type and serial number. For more information, see the label on the inside top  
front cover of the printer. The serial number is also listed on the menu settings page.  
In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at  
www.lexmark.com.  
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Notices  
Product name:  
Lexmark X500n  
Product name:  
Lexmark X502n  
Machine type:  
7100  
Model(s):  
010  
110  
Edition notice  
April 2007  
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK  
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR  
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this  
statement may not apply to you.  
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein;  
these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made  
at any time.  
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in  
all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product,  
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual  
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,  
except those expressly designated by the manufacturer, are the user’s responsibility.  
For Lexmark technical support, visit support.lexmark.com.  
For information on supplies and downloads, visit www.lexmark.com.  
If you don't have access to the Internet, you can contact Lexmark by mail:  
Lexmark International, Inc.  
Bldg 004-2/CSC  
740 New Circle Road NW  
Lexington, KY 40550  
© 2007 Lexmark International, Inc.  
All rights reserved.  
UNITED STATES GOVERNMENT RIGHTS  
This software and any accompanying documentation provided under this agreement are commercial computer software and  
documentation developed exclusively at private expense.  
Trademarks  
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other  
countries.  
All other trademarks are the property of their respective owners.  
Conventions  
Note: A Note identifies something that could help you.  
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Warning: A Warning identifies something that could damage your product hardware or software.  
CAUTION: A CAUTION identifies something that could cause you harm.  
CAUTION: This type of CAUTION indicates that you should not touch the marked area.  
CAUTION: This type of CAUTION indicates a hot surface.  
CAUTION: This type of CAUTION indicates a shock hazard.  
CAUTION: This type of CAUTION indicates a tipping hazard.  
Federal Communications Commission (FCC) compliance information  
statement  
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation.  
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in  
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult your point of purchase or service representative for additional suggestions.  
The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by  
unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to  
operate this equipment.  
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly  
shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded  
and grounded may result in a violation of FCC regulations.  
Any questions regarding this compliance information statement should be directed to:  
Director of Lexmark Technology & Services  
Lexmark International, Inc.  
740 West New Circle Road  
Lexington, KY 40550  
(859) 232–3000  
Industry Canada compliance statement  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.  
Avis de conformité aux normes de l’industrie du Canada  
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des  
interférences NMB-003.  
LAN connection cable notice  
To assure compliance with FCC and other regulations on electromagnetic interference for a Class B computing device, the LAN  
connection cable provided with the printer must be used if a LAN connection is installed. Failure to use this LAN connection cable may  
result in a violation of FCC or other electromagnetic emission regulations.  
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European Community (EC) directives conformity  
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 2006/95/EC, and 1999/5/EC on the  
approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment  
designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.  
Compliance is indicated by the CE marking.  
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support,  
Lexmark International, S. A., Boigny, France.  
This product satisfies the limits of EN 55022; safety requirements of EN 60950; and the EMC requirements of EN 55024.  
Česky  
Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky  
a dalšími příslušnými ustanoveními směrnice 1999/5/ES.  
Dansk  
Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i  
direktiv 1999/5/EF.  
Deutsch  
Ελληνική  
English  
Español  
Eesti  
Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden  
Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.  
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ  
ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.  
Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements  
and other relevant provisions of Directive 1999/5/EC.  
Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y  
cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.  
Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja  
nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.  
Suomi  
Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden  
sitä koskevien direktiivin ehtojen mukainen.  
Français  
Magyar  
Íslenska  
Italiano  
Latviski  
Lietuvių  
Malti  
Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales  
et autres dispositions pertinentes de la directive 1999/5/CE.  
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az  
1999/5/EC irányelv egyéb elõírásainak.  
Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar  
eru í tilskipun 1999/5/EC.  
Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle  
altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.  
Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem  
ar to saistītajiem noteikumiem.  
Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos  
nuostatas.  
Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma  
dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.  
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en  
de andere relevante bepalingen van richtlijn 1999/5/EG.  
Norsk  
Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige  
relevante krav i direktiv 1999/5/EF.  
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Polski  
Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz  
pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.  
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras  
disposições da Diretiva 1999/5/CE.  
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia  
smernice 1999/5/ES.  
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili  
direktive 1999/5/ES.  
Svenska  
Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav  
och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.  
Noise emission levels  
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.  
Note: Some modes may not apply to your product.  
1-meter average sound pressure, dBA  
Printing  
Scanning  
Copying  
Ready  
69 dBA  
61 dBA  
68 dBA  
53 dBA  
Values are subject to change. See www.lexmark.com for current values.  
Waste from Electrical and Electronic Equipment (WEEE) directive  
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We  
encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at  
www.lexmark.com for your local sales office phone number.  
Ozone emissions statement  
A standard for ozone emissions has been established by IEC 60950-1. This printer meets the standard.  
Federal Communications Commission (FCC) compliance information  
statement  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal  
Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format  
US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company.  
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.  
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC  
Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is  
designed to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information.  
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The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive  
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of  
RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total  
RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product  
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03  
is a REN of 0.3). For earlier products, the REN is shown separately on the label.  
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance  
of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You  
will also be advised of your right to file a complaint with the FCC.  
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this  
equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to  
maintain uninterrupted service.  
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at  
www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company  
may request that you disconnect the equipment until the problem is resolved.  
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the  
previous paragraph for contact information.  
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or  
corporation commission for information.  
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not  
disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a  
qualified installer.  
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment  
connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install  
an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one  
that is suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a  
recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning  
strikes and other electrical surges.  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including  
fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or  
on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual  
sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone  
number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)  
See your user documentation in order to program this information into your fax machine.  
Notice to users of the Canadian telephone network  
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of  
the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any  
combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem  
REN is located on the rear of the equipment on the product labeling.  
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment  
connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install  
an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one  
that is suitably rated, and certified by UL (Underwriter’s Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a  
recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning  
strikes and other electrical surges.  
This equipment uses CA11A telephone jacks.  
Avis réservé aux utilisateurs du réseau téléphonique du Canada  
Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro  
d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’interface téléphonique.  
En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils  
ne doit pas dépasser cinq. Le numéro REN du modem est indiqué sur l’étiquette produit située à l’arrière de l’équipement.  
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Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre, entraînent d'importants  
dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un problème majeur d’échelle nationale. En  
conséquence, il vous est recommandé de brancher un parasurtenseur dans la prise de courant à laquelle l’équipement est connecté.  
Utilisez un parasurtenseur répondant à des caractéristiques nominales satisfaisantes et certifié par le laboratoire d’assureurs UL  
(Underwriter’s Laboratories), un autre laboratoire agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de  
certification agréé dans votre région ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres  
surtensions électriques.  
Cet équipement utilise des prises de téléphone CA11A.  
Notice to users of the New Zealand telephone network  
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment  
indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no  
endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will  
work correctly in all respects with another item of telepermitted equipment of a different make or model, nor does it imply that any product  
is compatible with all of Telecom's network services.  
This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.  
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.  
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers.  
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this  
device. The associated equipment shall be set to operate within the following limits for compliance to Telecom's specifications:  
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation,  
and  
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the  
next call attempt.  
• The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds  
between the end of one call attempt and the beginning of another.  
New Zealand Telecom equipment notice  
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom  
will accept no responsibility should difficulties arise in such circumstances.  
South Africa telecommunications notice  
This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.  
Using this product in Switzerland  
This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives  
metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in  
Switzerland.  
Utilisation de ce produit en Suisse  
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) devant  
être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pour toute installation car ces  
impulsions existent sur toutes les lignes téléphoniques suisses.  
Verwendung dieses Produkts in der Schweiz  
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 14B5109 oder  
80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Lexmark  
Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind.  
Uso del prodotto in Svizzera  
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono  
impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in  
Svizzera.  
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ENERGY STAR  
Laser notice  
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and  
elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.  
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5  
milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system and printer are designed so there  
is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service  
condition.  
Laser advisory label  
A laser notice label may be affixed to this printer as shown:  
Power consumption  
Product power consumption  
The following table documents the power consumption characteristics of the product.  
Note: Some modes may not apply to your product.  
Mode  
Description  
Power consumption (Watts)  
Printing  
Copying  
Scanning  
Ready  
The product is generating hard-copy output from electronic inputs.  
600 W  
The product is generating hard-copy output from hard-copy original documents. 520 W  
The product is scanning hard-copy documents.  
The product is waiting for a print job.  
180 W  
170 W  
<22 W  
N/A  
Power Saver  
High Off  
The product is in energy-saving mode.  
The product is plugged into a wall outlet, but the power switch is turned off.  
Low Off (<1 W Off) The product is plugged into a wall outlet, the power switch is turned off, and the N/A  
product is in the lowest possible power consumption mode.  
Off  
The product is plugged into a wall outlet, but the power switch is turned off.  
N/A W  
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be  
substantially higher than the average.  
Values are subject to change. See www.lexmark.com for current values.  
Power Saver  
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.  
The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is  
automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout.  
Factory default Power Saver Timeout for this product (in minutes):  
30 minutes  
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By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power  
Saver Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Power Saver  
Timeout to a high value maintains a fast response, but uses more energy.  
Off mode  
If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption,  
disconnect the power supply cord from the wall outlet.  
Total energy usage  
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts,  
the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total  
product energy usage is the sum of each mode's energy usage.  
Statement of Limited Warranty  
Lexmark X500n  
Lexmark X502n  
Lexmark International, Inc., Lexington, KY  
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty  
information that came with your product.  
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark  
Remarketer, referred to in this statement as “Remarketer.”  
Limited warranty  
Lexmark warrants that this product:  
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts  
—Is, during normal use, free from defects in material and workmanship  
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at  
Lexmark's option).  
If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was  
intended. To obtain warranty service, you may be required to present the feature or option with the product.  
If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder  
of the warranty period. You should transfer proof of original purchase and this statement to that user.  
Limited warranty service  
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that  
the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents,  
are substantially used up, depleted, or consumed.  
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to  
the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of,  
or damage to, a product in transit to the Remarketer or the Lexmark designated location.  
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.  
The replacement may be a new or repaired item.  
The replacement item assumes the remaining warranty period of the original product.  
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty  
service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.  
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless  
directed otherwise by Lexmark).  
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the  
World Wide Web at http://support.lexmark.com.  
Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark  
warranty, technical support may not be available or only be available for a fee.  
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Extent of limited warranty  
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any  
product.  
Warranty service does not include repair of failures caused by:  
—Modification or unauthorized attachments  
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance  
—Unsuitable physical or operating environment  
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer  
—Operation of a product beyond the limit of its duty cycle  
—Use of printing media outside of Lexmark specifications  
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts  
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark  
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR  
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH  
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF  
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY  
NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES,  
EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES  
ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.  
Limitation of liability  
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of  
Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the  
following paragraph.  
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the  
damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property  
for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS,  
INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a  
Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.  
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and  
Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.  
Additional rights  
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or  
consequential damages, so the limitations or exclusions contained above may not apply to you.  
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.  
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Index  
Cannot Copy: Cancel Copy to Small  
Paper 94  
card stock  
guidelines 43  
changing the administrator menus  
password 114  
multiple pages on one sheet 53  
reducing a copy 52  
selecting a paper size for  
copies 52  
selecting a paper tray for  
copies 51  
Numerics  
530-sheet drawer  
installing 27  
530-sheet tray  
loading 31  
checking an unresponsive  
printer 117  
cleaning  
Cover Open: Close Front  
Cover 94  
Cover Open: Close OPC Cover 95  
Cover Open: Close Rear Cover 95  
Symbols  
<xx> Service Call: <message> 94  
dust-proof glass 101  
exterior of the printer 99  
scanner glass 100  
collating copies 54  
Communication Error 95  
configuration page, printing 48  
connecting  
using RJ11 adapter 16  
connecting the printer to  
answering machine 22  
computer modem 24  
telephone 21  
telephone wall jack 19  
telephone wall jack in  
Germany 20  
conserving toner 99  
contacting Customer Support 136  
control panel 13  
A
ADF Cover Open: Close ADF  
Cover 94  
D
demo page, printing 49  
descreening 58  
Dial Fail 95  
ADF Jam: Open ADF Cover and  
Clear Jam 94  
Answering 94  
attaching cables 29  
Auto Clear, turning on 116  
Awaiting Redial 94  
Dialing 95  
dialing mode  
Pulse 67  
Touch Tone 67  
dialing options, fax 67  
display troubleshooting  
display is blank 117  
display, control panel 13  
documents  
scanning text for editing 56  
documents, printing  
from Macintosh 48  
from Windows 48  
drawer, 530-sheet  
removing 109  
securing 28  
Duplicate IP: Duplicate IP Address  
Found 95  
dust-proof glass  
cleaning 101  
B
broadcast fax  
canceling 62  
sending 62  
Busy 94  
buttons, control panel 13  
C
locking the administrator  
menus 114  
unlocking the administrator  
menus 114  
converting the standard tray to a  
legal-size tray 34  
copy quality  
C Toner Empty: Replace Toner  
C 94  
cables, attaching  
Ethernet 29  
USB 29  
Calibrating 94  
calling card  
using while listening to call 63  
using with On Hook dial  
feature 63  
calling Customer Support 136  
canceling  
broadcast fax 62  
copy job 54  
fax job 63  
adjusting 53  
Copy Settings menu 81  
copy troubleshooting  
copier does not respond 119  
partial document or photo  
copies 120  
poor copy quality 119  
poor scanned image quality 121  
scanner unit does not close 119  
copying  
adjusting quality 53  
canceling a copy job 54  
collating copies 54  
enlarging a copy 52  
making a copy 51  
E
editing  
document text (OCR) 56  
Email Size Over: Email Size Limit  
Exceeded 95  
Embedded Web Server 116  
emission notices 138, 139, 140  
enlarging a copy 52  
envelopes  
guidelines 41  
Ethernet port 29  
exit bin  
scan job 59  
canceling a job  
from Mac OS 9 49  
from Mac OSX 50  
from the control panel 49  
from Windows desktop 49  
from Windows taskbar 49  
Cannot Copy: Cancel  
2in1/4in1-Copy to Exec/B5 94  
setting up 37  
exterior of the printer  
cleaning 99  
making a copy lighter or  
darker 53  
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setting up real time fax  
transmission 70  
setting up Speed Dial  
numbers 66  
setting volume 67  
understanding fax receive  
modes 64  
using the ADF 61  
using the scanner glass 62  
while listening to call 63  
FCC notices 138, 140  
fuser  
standard tray 31  
locking  
administrator menus 114  
scanner 108  
F
Fail to Connect to Server: Server  
Connection Failed 95  
FAQ about color printing 135  
fax  
M
receive modes 64  
resolution 69  
M Toner Empty: Replace Toner  
M 94  
Fax Directory menu 86  
Fax Settings menu 84  
fax troubleshooting  
can receive but not send  
faxes 125  
can send but not receive  
faxes 124  
cannot send or receive a fax 122  
received fax has poor print  
quality 125  
Machine Settings menu 87  
Memory Full 95  
Memory Near Full 95  
menus  
Copy Settings 81  
diagram of 81  
Fax Directory 86  
Fax Settings 84  
Machine Settings 87  
Network Settings 90  
Reports Print 90  
ordering 107  
Fuser Life: Replace Fuser 95  
G
guidelines  
card stock 43  
envelopes 41  
labels 42  
letterhead 40  
transparencies 41  
faxing  
adjusting fax activity report  
settings 65  
Scan Settings 83  
Settings 91  
canceling a broadcast fax 62  
canceling a fax job 63  
changing the fax resolution 69  
choosing a fax connection 16  
dialing options 67  
editing Quick Dial numbers 65  
editing Speed Dial numbers 66  
making a fax lighter or darker 69  
printing fax activity reports 65  
printing the Quick Dial list 66  
printing the Speed Dial list 66  
receiving a fax at the end of a  
conversation 64  
receiving a fax from an extension  
telephone 65  
reducing the print size of an  
incoming fax 70  
selecting a paper tray for incoming  
faxes 70  
sending a broadcast fax 62  
sending a fax at the end of a  
conversation 63  
Missing: Install Fuser Unit 96  
Missing: Install OPC Belt 96  
Missing: Install Toner <x> 96  
Missing: Install Transfer Roller 96  
moving the printer 107, 112  
multiple pages on one sheet 53  
I
Incoming Call 95  
Initializing 95  
installing printer software 48  
J
jams  
accessing 71  
avoiding 71  
behind rear door 76  
involving Tray 1 73  
involving Tray 2 75  
jams and misfeeds troubleshooting  
paper jam in ADF 77  
Job # 95  
N
network information, printing 48  
Network Settings menu 90  
No Memory: Out of Memory 96  
No Response 96  
noise emission levels 140  
notices 137, 138, 139, 140, 141,  
142, 143, 144  
O
OCR, editing document text 56  
On Hook Dial  
K
K Toner Empty: Replace Toner  
K 94  
using 63  
online customer support 117  
OPC Belt Life: Replace OPC  
Belt 96  
OPC Exhausted: Replace OPC  
Belt 96  
options  
530-sheet drawer 27  
ordering  
sending a fax while behind a  
PBX 68  
setting number of rings before  
answering 68  
L
labels  
guidelines 42  
legal-size tray  
loading 34  
letterhead  
guidelines 40  
light, indicator 13  
linking trays 38  
loading  
setting the date 25  
setting the dialing mode 67  
setting the fax receive mode 64  
setting the outgoing fax name and  
number 25  
setting the time 26  
setting up Quick Dial  
numbers 65  
fuser 107  
photodeveloper cartridge 107  
toner cartridges 106  
waste toner bottle 107  
530-sheet tray 31  
legal tray 34  
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print quality  
cleaning the dust-proof  
glass 101  
cleaning the scanner glass 100  
print quality troubleshooting  
blank pages 133  
clipped images 133  
color misregistration 128  
ghost images 132  
gray background 131  
light colored line, white line, or  
incorrectly colored line 128  
poor transparency quality 131  
print irregularities 130  
print is too dark 131  
print is too light 130  
repeating defects 127  
skewed print 132  
smeared vertical print 128  
solid color pages 134  
streaked horizontal lines 129  
streaked vertical lines 129  
toner rubs off 135  
Cannot Copy: Cancel  
2in1/4in1-Copy to Exec/B5 94  
Cannot Copy: Cancel Copy to  
Small Paper 94  
Communication Error 95  
Cover Open: Close Front  
Cover 94  
Cover Open: Close OPC  
Cover 95  
Cover Open: Close Rear  
Cover 95  
Dial Fail 95  
Dialing 95  
Duplicate IP: Duplicate IP Address  
Found 95  
Email Size Over: Email Size Limit  
Exceeded 95  
Fail to Connect to Server: Server  
Connection Failed 95  
Fuser Life: Replace Fuser 95  
Incoming Call 95  
Initializing 95  
Job # 95  
K Toner Empty: Replace Toner  
K 94  
M Toner Empty: Replace Toner  
M 94  
P
paper  
capacities 46  
characteristics 39  
letterhead 40  
preprinted forms 40  
selecting 40  
setting type 37  
storing 43  
unacceptable 40  
Paper Change: Load Tray<x>  
<paper type> 96  
Paper Empty: Load Tray 1 <paper  
type> 96  
Paper Empty: Load Tray 2 <paper  
type> 96  
Paper Error: Load Tray 1 <paper  
type> 96  
paper feed troubleshooting  
message remains after jam is  
cleared 127  
Paper Jam A1 96  
Paper Jam A2 96  
Paper Jam B 96  
Paper Jam C 96  
paper jams  
avoiding 71  
behind rear door 76  
involving Tray 1 73  
involving Tray 2 75  
paper sizes, supported 44  
paper types  
where to load 45  
paper weights, supported 46  
password  
administrator menus 114  
PC Printing 96  
PF1 Kit Life: Replace PF Kit 1 96  
PF2 Kit Life: Replace PF Kit 2 96  
photodeveloper cartridge  
ordering 107  
toner specks 134  
uneven print density 132  
print troubleshooting  
incorrect margins 132  
job takes longer than  
expected 118  
jobs do not print 117  
multiple-language PDFs do not  
print 117  
Memory Full 95  
Memory Near Full 95  
Missing: Install Fuser Unit 96  
Missing: Install OPC Belt 96  
Missing: Install Toner <x> 96  
Missing: Install Transfer  
Roller 96  
No Memory: Out of Memory 96  
No Response 96  
OPC Belt Life: Replace OPC  
Belt 96  
OPC Exhausted: Replace OPC  
Belt 96  
Paper Change: Load Tray<x>  
<paper type> 96  
Paper Empty: Load Tray 1 <paper  
type> 96  
Paper Empty: Load Tray 2 <paper  
type> 96  
Paper Error: Load Tray 1 <paper  
type> 96  
Paper Jam A1 96  
Paper Jam A2 96  
Paper Jam B 96  
Paper Jam C 96  
PC Printing 96  
PF1 Kit Life: Replace PF Kit 1 96  
PF2 Kit Life: Replace PF Kit 2 96  
paper curl 134  
paper frequently jams 127  
tray linking does not work 118  
unexpected page breaks  
occur 118  
printer  
configurations 10  
models 10  
moving 107, 112  
setting up in new location 112  
printer messages  
<xx> Service Call:  
<message> 94  
ADF Cover Open: Close ADF  
Cover 94  
ADF Jam: Open ADF Cover and  
Clear Jam 94  
Answering 94  
Awaiting Redial 94  
Busy 94  
C Toner Empty: Replace Toner  
C 94  
Place Next Page: Then Press  
Set 97  
Please Wait 97  
Power Saver  
adjusting 114  
print job  
canceling from Mac OS 9 49  
canceling from Mac OSX 50  
canceling from Windows  
desktop 49  
canceling from Windows  
taskbar 49  
Calibrating 94  
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Place Next Page: Then Press  
Set 97  
Please Wait 97  
Printing 97  
Ready 97  
directly from an application 56  
editing text 56  
from magazines and  
newspapers 58  
making a scanned image lighter or  
darker 60  
scanning to a computer 59  
scanning to a computer over a  
network 58  
R
Ready 97  
real time fax transmission 70  
Receiving 97  
receiving a fax  
at the end of a conversation 64  
from an extension telephone 65  
setting the fax receive mode 64  
recycling  
WEEE statement 140  
reducing a copy 52  
reports  
Receiving 97  
RX Comm Error 97  
Scan Calibration Error 97  
Scan Lock Error: Unlock  
Scanner 97  
Scan Memory Near Full 97  
Scan Network Disconnect 97  
Scan USB Disconnect 97  
Scanning Page 97  
Send Email Notify: Send Email  
Notification 97  
Sending File 97  
Set Correct Paper 98  
Sleep 98  
TAD Answering 98  
Toner error: Install supported  
toner cartridge 98  
Toner Low <xxxx> 98  
TR Belt Life: Replace Transfer  
Belt 98  
scanning to an e-mail  
address 59  
scanning to an FTP address 59  
searching the scan directory 59  
setting up the scan directory 59  
using the computer 55  
using the control panel 58  
Scanning Page 97  
Send Email Notify: Send Email  
Notification 97  
Sending File 97  
Set Correct Paper 98  
setting  
Default mode 115  
paper type 37  
Settings menu 91  
Sleep 98  
fax activity 65  
Quick Dial list 66  
Speed Dial list 66  
Reports Print menu 90  
reports, fax activity  
adjusting settings 65  
restoring factory default  
settings 115  
RJ11 adapter, using 16  
RX Comm Error 97  
S
safety information 9  
Scan Calibration Error 97  
Scan Lock Error: Unlock  
Scanner 97  
TR Kit Life: Replace PQ Kit 98  
Transmitting 98  
Speed Dial  
Tray 1 Missing: Insert Tray 98  
Tray 1_2 Missing: Insert Tray 98  
Tray 2 Missing: Insert Tray 98  
TX Comm Error 98  
Warming up 98  
Waste pack full 98  
Y Toner Empty: Replace Toner  
Y 94  
printer options troubleshooting  
drawers 126  
option not working 126  
Printing 97  
printing  
configuration page 48  
demo page 49  
from Macintosh 48  
from Windows 48  
installing printer software 48  
network information 48  
supply information 48  
Pulse dialing mode 67  
editing Speed Dial numbers 66  
setting up Speed Dial  
numbers 66  
standard exit bin  
setting up 37  
standard tray  
converting to a legal-size tray 34  
loading 31  
storing  
paper 43  
supplies 99  
supplies  
conserving toner 99  
storing 99  
supplies, ordering  
fuser 107  
photodeveloper cartridge 107  
toner cartridges 106  
waste toner bottle 107  
supply information, printing 48  
Scan Memory Near Full 97  
Scan Network Disconnect 97  
scan resolution  
adjusting 59  
Scan Settings menu 83  
scan troubleshooting  
cannot scan from a  
computer 122  
partial document or photo  
scans 122  
scan was not successful 121  
scanner does not respond 121  
scanner unit does not close 119  
scanning takes too long or freezes  
the computer 121  
Scan USB Disconnect 97  
scanner  
locking 108  
scanner glass  
cleaning 100  
scanning  
adjusting resolution 59  
canceling a scan 59  
changing the Document Size  
setting 59  
customizing settings using the  
computer 56  
T
Q
TAD Answering 98  
telecommunication  
notices 140, 141, 142  
toner  
Quick Dial  
editing Quick Dial numbers 65  
setting up Quick Dial  
numbers 65  
conserving 99  
149  
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toner cartridges  
ordering 106  
tray linking does not work 118  
unexpected page breaks  
occur 118  
troubleshooting, print quality  
blank pages 133  
clipped images 133  
color misregistration 128  
ghost images 132  
Y
Y Toner Empty: Replace Toner  
Y 94  
Toner error: Install supported toner  
cartridge 98  
Toner Low <xxxx> 98  
Touch Tone dialing mode 67  
TR Belt Life: Replace Transfer  
Belt 98  
TR Kit Life: Replace PQ Kit 98  
Transmitting 98  
transparencies  
gray background 131  
light colored line, white line, or  
incorrectly colored line 128  
poor transparency quality 131  
print irregularities 130  
print is too dark 131  
print is too light 130  
repeating defects 127  
skewed print 132  
guidelines 41  
Tray 1 Missing: Insert Tray 98  
Tray 1_2 Missing: Insert Tray 98  
Tray 2 Missing: Insert Tray 98  
tray linking 38  
troubleshooting  
checking an unresponsive  
printer 117  
contacting Customer  
Support 136  
smeared vertical print 128  
solid color pages 134  
streaked horizontal lines 129  
streaked vertical lines 129  
toner rubs off 135  
FAQ about color printing 135  
online customer support 117  
troubleshooting, copy  
copier does not respond 119  
partial document or photo  
copies 120  
poor copy quality 119  
poor scanned image quality 121  
scanner unit does not close 119  
troubleshooting, display  
display is blank 117  
troubleshooting, fax  
can receive but not send  
faxes 125  
toner specks 134  
uneven print density 132  
troubleshooting, printer options  
drawers 126  
option not working 126  
troubleshooting, scan  
cannot scan from a  
computer 122  
partial document or photo  
scans 122  
scan was not successful 121  
scanner does not respond 121  
scanner unit does not close 119  
scanning takes too long or freezes  
the computer 121  
can send but not receive  
faxes 124  
cannot send or receive a fax 122  
received fax has poor print  
quality 125  
turning on Auto Clear 116  
TX Comm Error 98  
U
troubleshooting, jams and  
misfeeds  
unlocking  
paper jam in ADF 77  
troubleshooting, paper feed  
message remains after jam is  
cleared 127  
administrator menus 114  
USB port 29  
using RJ11 adapter 16  
V
troubleshooting, print  
incorrect margins 132  
job takes longer than  
expected 118  
jobs do not print 117  
multiple-language PDFs do not  
print 117  
volume settings 67  
W
Warming up 98  
Waste pack full 98  
waste toner bottle  
ordering 107  
paper curl 134  
paper frequently jams 127  
150  
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