Installation and User Guide
ThinkServer RD210 Types 3795, 3796, 3818, and 3819
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ThinkServer RD210 Types 3795, 3796, 3818, and 3819
Installation and User Guide
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Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 171
and the Warranty and Support Information document on the ThinkServer Documentation DVD.
First Edition (June 2009)
© Copyright Lenovo 2008, 2009.
Portions © Copyright International Business Machines Corporation 2007, 2008.
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights
to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.
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Contents
© Lenovo 2008, 2009. Portions © IBM Corp. 2007, 2008.
iii
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iv ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
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Contents
v
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vi ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
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Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Lenovo 2008, 2009. Portions © IBM Corp. 2007, 2008.
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Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
For example, if a caution statement is labeled “Statement 1,” translations for that
caution statement are in the Safety Information document under “Statement 1.”
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
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Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect:
To Disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety ix
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Statement 2:
CAUTION:
When replacing the lithium battery, use only the battery recommended by the
manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
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Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
`
Appareil A Laser de Classe 1
Safety xi
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Statement 4:
≥ 18 kg (39.7 lb)
≥ 32 kg (70.5 lb)
≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
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Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
This server is suitable for use on an IT power-distribution system whose maximum
phase-to-phase voltage is 240 V under any distribution fault condition.
Safety xiii
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Chapter 1. Introduction
The Lenovo® ThinkServer™ RD210 Types 3795, 3796, 3818, and 819 server is a
1-U-high rack model server for-volume network transaction processing. The
high-performance, dual-core, or quad-core server is ideally suited for networking
environments that require superior microprocessor performance, input/output (I/O)
flexibility, and high manageability.
Performance, ease of use, reliability, and expansion capabilities were key
considerations in the design of the server. These design features make it possible
for you to customize the system hardware to meet your needs today and provide
flexible expansion capabilities for the future.
The server comes with a limited warranty. For information about the terms of the
warranty and getting service and assistance, see the Warranty and Support
Information document.
You can obtain up-to-date information about the server and other Lenovo server
products at http://www.lenovo.com/thinkserver.
The server comes with the ThinkServer EasyStartup DVD to help you configure the
hardware, install device drivers, and install the operating system.
This server supports six 2.5-inch hot-swap Serial Attached SCSI (SAS) hard disk
drives. The illustrations in this document might differ slightly from your model.
Record information about the server in the following table.
Product name
Machine types
Model number
Serial number
ThinkServer RD210
3795, 3796, 3818, and 3819
_____________________________________________
_____________________________________________
The model number and serial number are on the ID label on the ID label on the
bezel ꢀ1ꢁ, as shown in the following illustration.
Note: The illustrations in this document might differ slightly from your hardware.
The server comes with the ThinkServer EasyStartup DVD to help you configure the
hardware and install the operating system.
For a list of supported optional devices for the server, see http://www.lenovo.com/
© Lenovo 2008, 2009. Portions © IBM Corp. 2007, 2008.
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Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the Lenovo ThinkServer Documentation
DVD. Each statement is numbered for reference to the corresponding statement in
the Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Related documentation
The Lenovo ThinkServer Documentation DVD contains documentation for the
server in Portable Document Format (PDF). The Lenovo ThinkServer
Documentation DVD requires the following minimum hardware and software:
v Adobe® Acrobat Reader 5.0 (or later) or xpdf, which comes with Linux® operating
systems
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The following table describes the content and location of documentation that is
provided with your server.
Document
Description
Location
Read Me First
This document directs you to the
ThinkServer Documentation DVD for
printed, provided
in server
complete warranty and support information. packaging
Important Notices
This document includes safety and legal
notices that you are expected to read
before using the server.
printed, provided
in server
packaging
Rack Installation instructions This document provides instructions on
how to install your server in a rack.
English is printed
and provided in
server
packaging.
Additional
languages are
provided on the
ThinkServer
Documentation
DVD and on the
Lenovo Support
Web site.
Hardware Maintenance
Manual
This document provides diagnostic
information, parts listing, and replacement Web site:
Lenovo Support
procedures for all field replaceable units
(parts replaced by trained service
personnel) as well as all customer
replaceable units (CRUs).
Warranty and Support
Information
This document includes the warranty
statement and information about how to
contact Lenovo Support.
Available on the
ThinkServer
Documentation
DVD.
Safety Information
This document includes translations of all
of the safety statements used in the
ThinkServer documentation.
Available on the
ThinkServer
Documentation
DVD.
Chapter 1. Introduction
3
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Chapter 2. Server setup roadmap
The installation process varies depending on the configuration of the server when it
was delivered. In some cases, the server is fully configured and just needs to be
installed in the rack, connected to power and the network, and started. In other
cases, the server needs to have hardware features installed, requires hardware and
firmware configuration, and required the operating system to be installed.
Task
Where to find information
Unpack
Install hardware
features
Install in the rack
Rack Installation Instructions (printed and on ThinkServer
Documentation DVD
and power cords to
network and power
connectors
Review UEFI settings
and customize as
needed.
Configure RAID
controllers and arrays
and basic drivers
Install any additional
drivers needed for
added features
Refer to the instructions that came with the hardware option.
Configure Ethernet
settings in operating
system
See the operating system help. This step is not required if the
operating system was installed using the ThinkServer EasyStartup
program.
Check for firmware and See the Lenovo Support Web site:
driver updates.
2. Enter your product number (machine type and model number)
or select Servers and Storage from the Select your product
list.
3. From Family list, select ThinkServer RD210, and click
Continue.
4. Click Downloads and drivers to download firmware updates.
Test Integrated
Management
Module(requires the
presence of the IMM
Premium option)
Install integrated
management
applications
Install applications
Refer to the documentation that accompanies the applications that
you want to install.
© Lenovo 2008, 2009. Portions © IBM Corp. 2007, 2008.
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Chapter 3. What is included with your server
The RD210 server package includes the server, rail kit and rail kit instructions, as
well as printed documentation, the ThinkServer Documentation DVD, and software
media.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Power cord
Cable management arm
Rail kit
Server
Features and technologies
The server uses the following features and technologies:
v UEFI-compliant server firmware
UEFI replaces the basic input/output system (BIOS) and defines a standard
interface between the operating system, platform firmware, and external devices.
The server design combines the UEFI capabilities and features with legacy BIOS
compatibility. UEFI-compliant servers are capable of booting UEFI-compliant
operating systems, BIOS-based operating systems, and BIOS-based adapters as
well as UEFI-compliant adapters.
Note: This server does not support DOS.
v Dual-core or quad-core processing
The server supports up to two Xeon™ dual-core or quad-core microprocessors.
The server comes with only one microprocessor installed.
v Integrated Management Module
The Integrated Management Module (IMM) combines service processor
functions, video controller, and (when IMM Premium is installed) remote presence
function in a single chip. The IMM provides advanced service-processor control,
monitoring, and alerting function. If an environmental condition exceeds a
threshold or if a system component fails, the IMM lights LEDs to help you
diagnose the problem, records the error in the event log, and alerts you to the
problem. Optionally, the IMM Premium also provides a virtual presence capability
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for remote server management capabilities. The IMM provides remote server
management through the following industry-standard interfaces:
– Intelligent Platform Management Interface (IPMI) version 2.0
– Simple Network Management Protocol (SNMP) version 3
– Common Information Model (CIM)
– Web browser
v Remote presence capability and blue-screen capture
IMM Premium is required to enable the remote presence and blue-screen
capture features. The remote presence feature provides the following functions:
– Remotely viewing video with graphics resolutions up to 1280 x 1024 at 75 Hz,
regardless of the system state
– Remotely accessing the server, using the keyboard and mouse from a remote
client
– Mapping the CD or DVD drive, diskette drive, and USB flash drive on a
remote client, and mapping ISO and diskette image files as virtual drives that
are available for use by the server
– Uploading a diskette image to the IMM memory and mapping it to the server
as a virtual drive
The blue-screen capture feature captures the video display contents before the
IMM restarts the server when the IMM detects an operating-system hang
condition. A system administrator can use the blue-screen capture to assist in
determining the cause of the hang condition.
v Large system-memory capability
The memory bus supports up to 128 GB of system memory. The memory
controller supports error correcting code (ECC) for up to 16 industry-standard
PC3-10600R-999 (single-rank or dual-rank), 800, 1067, and 1333 MHz, DDR3
(third-generation double-data-rate), registered, synchronous dynamic random
access memory (SDRAM) dual inline memory modules (DIMMs).
v Integrated network support
The server comes with an integrated dual-port Broadcom Gigabit Ethernet
controller, which supports connection to a 10-Mbps, 100-Mbps, or 1000-Mbps
network. For more information, see “Configuring the Gigabit Ethernet controllers”
v Integrated Trust Platform Module
This integrated security chip performs cryptographic functions and stores private
and public secure keys. It provides the hardware support for the Trusted
Computing Group (TCG) specification.
v Large data-storage capacity and hot-swap capability
The server supports a maximum of six 2.5-inch hot-swap Serial Attached SCSI
(SAS) hard disk drives or hot-swap Serial ATA (SATA) hard disk drives.
With the hot-swap feature, you can add, remove, or replace hard disk drives
without turning off the server.
v EasyLED diagnostics
EasyLED diagnostics provides LEDs to help you diagnose problems. For more
information about the EasyLED, see “EasyLED diagnostics panel” on page 17.
v PCI adapter capabilities
The server has two PCI interface slots (one supports low-profile cards and one
supports half-length, full-height cards). Both slots can support PCI Express
information.
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v Redundant connection
The addition of an optional Ethernet daughter card provides failover capability to
a redundant Ethernet connection with the applicable application installed. If a
problem occurs with the primary Ethernet connection and the optional Ethernet
daughter card is installed on the server, all Ethernet traffic that is associated with
the primary connection is automatically switched to the optional redundant
Ethernet daughter card connection. If the applicable device drivers are installed,
this switching occurs without data loss and without user intervention.
v Redundant cooling and optional power capabilities
The server supports a maximum of two 675-watt hot-swap power supplies and
six hot-swap fans, which provide redundancy and hot-swap capability for a typical
configuration. The redundant cooling by the fans in the server enables continued
operation if one of the fans fails. The server comes with one 675-watt hot-swap
power supply and five fans. You can order the second optional power supply with
the additional fan.
v RAID support
The RAID adapter provides hardware redundant array of independent disks
(RAID) support to create configurations. The standard RAID adapter provides
RAID levels 0, 1, and 1E. An optional RAID adapter is available for purchase that
provides RAID levels 0, 1, 5, 6, 10, 50, and 60.
v Systems-management capabilities
The servers comes with an Integrated Management Module (IMM). When the
IMM is used with the systems-management software that comes with the server,
you can manage the functions of the server locally and remotely. The IMM also
provides system monitoring, event recording, and network alert capability. The
system-management connector provides additional security by physically
separating the management network traffic from the production network. You can
use the Setup utility to configure the server to use a dedicated
systems-management network or a shared network.
v TCP/IP offload engine (TOE) support
The Ethernet controllers in the server support TOE, which is a technology that
offloads the TCP/IP flow from the microprocessor and I/O subsystem to increase
the speed of the TCP/IP flow. When an operating system that supports TOE is
running on the server and TOE is enabled, the server supports TOE operation.
See the operating-system documentation for information about enabling TOE.
Note: The Linux operating system does not support TOE.
v Preboot diagnostics program
The preboot diagnostics programs are stored on the integrated USB memory.
They collect and analyze system information to aid in diagnosing server
problems. The diagnostic programs collect the following information about the
server:
– System configuration
– Network interfaces and settings
– Installed hardware
– EasyLED status
– Service processor status and configuration
– Vital product data, firmware, and UEFI (formerly called BIOS) configuration
– Hard disk drive health
– RAID controller configuration
– Event logs for RAID controllers and service processors
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The diagnostics programs create a merged log that includes events from all
collected logs. The information is collected into a file that you can send to service
and support. Additionally, you can view the information locally through a
generated text report file. You can also copy the log to a removable media and
view the log from a Web browser.
For additional information about diagnostics, see the Hardware Maintenance
Manual.
v EasyStartup DVD
The ThinkServer EasyStartup program guides you through the configuration of
the RAID controller and the installation of the operating system and device
v EasyManage DVD
The ThinkServer EasyManage program helps you manage and administer your
servers through remote problem notification as well as monitoring and alerting.
Specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
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Table 1. Features and specifications
Microprocessor:
Size:
Heat output:
v
v
v
v
Height: 43 mm (1.69 inches, 1 U)
v
Supports up to two Intel® Xeon™
microprocessors, dual-core (two cores
per microprocessor with 4 MB shared
among cores) or quad-core (four cores
per microprocessor with 8 MB shared
among cores)
Approximate heat output in British thermal
units (Btu) per hour:
Depth: 711 mm (28 inches)
Width: 440 mm (17.3 inches)
Maximum weight: 15.4 kg (34 lb) when
fully configured
v
Minimum configuration: 662 Btu per hour
(194 watts)
v
Maximum configuration: 2302 Btu per
hour (675 watts)
Integrated functions:
v
v
v
Level-2 cache
Integrated Management Module (IMM),
which provides service processor
control and monitoring functions, video
controller, and (when IMM Premium is
installed) remote keyboard, video,
mouse, and remote hard disk drive
capabilities
Broadcom BCM5709 Gb Ethernet
controller with TCP/IP Offload Engine
(TOE)
Electrical input:
QuickPath Interconnect (QPI) links
speed up to 6.4 GT per second
v
Sine-wave input (47-63 Hz) required
Input voltage low range:
v
Note:
–
–
Minimum: 100 V ac
Maximum: 127 V ac
v
Use the Setup Utility program to
determine the type and speed of the
microprocessors.
v
v
Input voltage high range:
–
–
Minimum: 200 V ac
Maximum: 240 V ac
v
v
For a list of supported microprocessors,
click on the Options & Software tab.
Input kilovolt-amperes (kVA),
approximately:
v
v
Five Universal Serial Bus (USB) 2.0
ports
–
–
Minimum: 0.194 kVA
Maximum: 0.700 kVA
Memory:
Four Ethernet ports (two on system
board and two additional ports when
the optional Dual-Port 1 Gb Ethernet
Daughter Card is installed)
v
v
v
Minimum: 1 GB
Maximum: 128 GB
Video controller (integrated into IMM):
v
Matrox G200 (two analog ports - one
front and one rear that can be connected
at the same time)
Type: PC3-10600R-999 (single-rank or
double-rank) or PC3-8500R-777
(quad-rank), 800, 1067, and 1333 MHz,
ECC, DDR3 registered SDRAM DIMMs
only
Slots: 16 dual inline
Supports 1 GB, 2 GB, 4 GB, and 8 GB
(when available) DIMMs
v
One System Management RJ-45 on
the rear to connect to a systems
management network. This system
management connector is dedicated to
the IMM functions. This connector is
active with or without IMM Premium.
Note: The maximum video resolution is
1280 x 1024 at 75 Hz.
–
–
SVGA compatible video controller
DDR2 250 MHz SDRAM video
memory controller
v
v
–
–
Avocent Digital Video Compression
Video memory is not expandable
v
One serial port
SATA optical drives (depending on your
model):
RAID controllers:
Notes:
v
A ServeRAID-BR10i SAS/SATA
Controller that provides RAID levels 0,
1, and 1E (comes standard on some
hot-swap SAS and hot-swap SATA
models).
v
CD-RW/DVD-ROM combo (on standard
models)
1. Power consumption and heat output
vary depending on the number and type
of optional features installed and the
power-management optional features in
use.
v
v
DVD-ROM (optional)
Multi-burner (Rambo) (optional)
v
An optional ServeRAID-MR10i
SAS/SATA Controller that provides
RAID levels 0, 1, 1E, 5, 6, and 10 can
also be ordered.
Hard disk drive expansion bays
(depending on the model):
2. These levels were measured in
controlled acoustical environments
according to the procedures specified by
the American National Standards
Institute (ANSI) S12.10 and ISO 7779
and are reported in accordance with ISO
9296. Actual sound-pressure levels in a
given location might exceed the average
values stated because of room
v
Six 2.5-inch hot-swap SAS or hot-swap
SATA hard disk drive bays
Acoustical noise emissions:
PCI expansion slots:
v
Sound power, idling: 6.1 bels maximum
Sound power, operating: 6.1 bels
maximum
v
Supports two PCI riser slots:
v
Slot 1 supports low-profile cards (PCI
Express Gen2 x16 )
Slot 2 supports half-length, full-height
cards (PCI Express Gen2 x16)
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers will
operate.
Environment:
v
v
Air temperature:
–
Server on: 10° to 35°C (50.0° to
95.0°F); altitude: 0 to 914 m (2998.7
ft)
Power supply:
v
v
One power supply standard
–
Server off: -40° to 60°C
(-104° to 140°F); maximum altitude:
2133 m (6998.0 ft)
Maximum of two 675-watt ac (110 or
220 V ac auto-sensing) hot-swap power
supplies for redundancy support
v
Humidity:
–
–
Server on: 8% to 80%
Server off: 8% to 80%
Hot-swap fans:
The server comes standard with six
hot-swap fans.
Chapter 3. What is included with your server 11
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Software
Lenovo provides software to help get your sever up and running.
EasyStartup
The ThinkServer EasyStartup program simplifies the process of configuring your
RAID controllers and installing supported Windows and Linux operating systems
and device drivers on your server. The EasyStartup program is provided with your
server on DVD. The DVD is self starting (bootable). The User Guide for the
EasyStartup program is on the DVD and can be accessed directly from the
EasyManage
The ThinkServer EasyManage Core server provides centralized hardware and
software inventory management and secure automated system management
through a centralized console. The ThinkServer EasyManage Agent enables other
clients on the network to be managed be the centralized console. The ThinkServer
EasyManage Core Server is supported on 32-bit Windows Server 2003 and 32-bit
Windows Server 2008 products. The ThinkServer EasyManage Agent is supported
on 32-bit and 64-bit Windows Red Hat and SUSE operating systems.
Reliability, availability, and serviceability
Three important computer design features are reliability, availability, and
serviceability (RAS). The RAS features help to ensure the integrity of the data that
is stored in the server, the availability of the server when you need it, and the ease
with which you can diagnose and correct problems.
Your server has the following RAS features:
v 1-year parts and 1-year labor or 3-year labor and 3-year labor limited warranty
v Automatic error retry and recovery
v Automatic restart on nonmaskable interrupt (NMI)
v Automatic restart after a power failure
v Backup basic input/output system switching under the control of the Integrated
Management Module (IMM)
v Built-in monitoring for fan, power, temperature, voltage, and power-supply
redundancy
v Cable-presence detection on most connectors
v Advanced ECC memory protection
v Diagnostic support for RAID and Ethernet adapters
v Error codes and messages
v Error correcting code (ECC) L2 cache and system memory
v Hot-swap cooling fans with speed-sensing capability
v Hot-swap hard disk drives
v Information and EasyLED Diagnostics LED panels
v Integrated Management Module (IMM)
v Menu-driven setup, system configuration, and redundant array of independent
disks (RAID) configuration programs
v Microprocessor built-in self-test (BIST), internal error signal monitoring,
configuration checking, and microprocessor and voltage regulator module failure
identification through EasyLED
v Memory mirroring support Redundant Ethernet capabilities with failover support
v Parity checking on the small computer system interface (SCSI) bus and PCI
buses
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v Power management: Compliance with Advanced Configuration and Power
Interface (ACPI)
v Power-on self-test (POST)
v Hardware Failure Protection alerts on memory, microprocessors, SCSI hard disk
drives, fans, and power supplies
v Redundant hot-swap power supplies and redundant hot-swap fans (some
models)
v Redundant Network Interface Card (NIC) support
v Remind button to temporarily turn off the system-error LED
v Remote system problem-determination support
v ROM-based diagnostics
v ROM checksums
v Serial Presence Detection (SPD) on memory, VPD, power supply, and hard disk
drives backplane
v Single-DIMM isolation of excessive correctable error or multi-bit error by the
Unified Extensible Firmware Interface (UEFI - formerly called BIOS)
v Standby voltage for system-management features and monitoring
v Startup (boot) from LAN through remote initial program load (RIPL) or dynamic
host configuration protocol/boot protocol (DHCP/BOOTP)
v System auto-configuring from the configuration menu
v System-error logging (POST and IMM)
v System-management monitoring through the Inter IC protocol
v Upgradeable POST, Unified Extensible Firmware Interface (UEFI), diagnostics,
IMM firmware, and read-only memory (ROM) resident code, locally or over the
LAN
v Vital product data (VPD) on microprocessors, system board, power supplies,
SAS/SATA (hot-swap-drive) backplane, and power backplane
Chapter 3. What is included with your server 13
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Chapter 4. Server controls, LEDs, and power
This section describes the controls and light-emitting diodes (LEDs) and how to turn
the server on and off.
Note: The illustrations in this document show the 3.5-inch hard disk drive models,
unless specifically indicated otherwise.
Front view
The following illustration shows the controls, light-emitting diodes (LEDs), and
connectors on the front of the server.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
Hard disk drive activity LED (green)
Hard disk drive status LED (amber)
Drive bay 0
Drive bay 2
Drive bay 4
Power-control button and LED
Operator information panel
Operator information panel release
latch
ꢀ11ꢁ Rack release latch
ꢀ12ꢁ USB 2 connector
ꢀ13ꢁ Optical drive eject button
ꢀ14ꢁ Optical drive activity LED
ꢀ15ꢁ Optical drive bay
ꢀ16ꢁ Drive bay 5
ꢀ17ꢁ Drive bay 3
ꢀ18ꢁ Drive bay 1
ꢀ9ꢁ
Video connector
ꢀ19ꢁ Rack release latch
ꢀ10ꢁ USB 1 connector
v Hard disk drive activity LEDs: This LED is used on SAS or SATA hard disk
drives. Each hot-swap hard disk drive has an activity LED, and when this LED is
flashing, it indicates that the drive is in use.
v Hard disk drive status LEDs: This LED is used on SAS or SATA hard disk
drives. When this LED is lit, it indicates that the drive has failed. If an optional
RAID controller is installed in the server, when this LED is flashing slowly (one
flash per second), it indicates that the drive is being rebuilt. When the LED is
flashing rapidly (three flashes per second), it indicates that the controller is
identifying the drive.
v Operator information panel: This panel contains controls and LEDs that
provides information about the status of the server.
v Operator information panel release latch: Slide the blue release latch to the
left to pull out the EasyLED panel and view the EasyLED LEDs and buttons. See
“EasyLED diagnostics panel” on page 17 for more information about the
EasyLED.
v Video connector: Connect a monitor to this connector. The video connectors on
the front and rear of the server can be used simultaneously.
v USB connectors: Connect a USB device, such as a USB mouse, keyboard, or
other device to any of these connectors.
© Lenovo 2008, 2009. Portions © IBM Corp. 2007, 2008.
15
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v Rack release latches: Press the latches on each front side of the server to
remove the server from the rack.
v CD-RW/DVD eject button: Press this button to release a DVD or CD from the
CD/DVD drive.
v CD-RW/DVD drive activity LED: When this LED is lit, it indicates that the
CD-RW/DVD drive is in use.
Operator information panel
The following illustration shows the controls and LEDs on the operator information
panel.
ꢀ1ꢁ Power-control button cover ꢀ6ꢁ Release latch
ꢀ2ꢁ Ethernet icon LED
ꢀ3ꢁ Ethernet activity LEDs
ꢀ4ꢁ Information LED
ꢀ7ꢁ Locator button/locator LED
ꢀ8ꢁ Ethernet activity LEDs
ꢀ9ꢁ Power-control button/power-on LED
ꢀ5ꢁ System-error LED
v Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is
transmitting to or receiving signals from the Ethernet LAN that is connected to
the Ethernet port.
v System-locator button/LED: Use this blue LED to visually locate the server
among other servers. This LED is controlled by the IMM.
v System-information LED: When this amber LED is lit, it indicates that a
noncritical event has occurred. Check the error log for additional information. See
the Hardware Maintenance Manual for more information about error logs.
v System-error LED: When this amber LED is lit, it indicates that a system error
has occurred. A system-error LED is also on the rear of the server. An LED on
the EasyLED panel on the operator information panel is also lit to help isolate the
error. This LED is controlled by the IMM.
v Power-control button and power-on LED: Press this button to turn the server
on and off manually or to wake the server from a reduced-power state. The
states of the power-on LED are as follows:
Off: AC power is not present, or the power supply or the LED itself has failed.
Flashing rapidly (4 times per second): The server is turned off and is not
ready to be turned on. The power-control button is disabled. This will last
approximately 1 to 3 minutes.
Flashing slowly (once per second): The server is turned off and is ready to
be turned on. You can press the power-control button to turn on the server.
Lit: The server is turned on.
Fading on and off: The server is in a reduced-power state. To wake the
server, press the power-control button or use the IMM Web interface. See
“Logging on to the Web interface” on page 138 for information on logging on
to the IMM Web interface.
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EasyLED diagnostics panel
The EasyLED diagnostics panel is located on the top of the operator information
panel.
Note: The system service label on the underside of the cover also provides
information about the location of the EasyLED.
To access the EasyLED diagnostics panel, slide the blue release button on the
operator information panel to the left. Pull forward on the unit until the hinge of the
operator panel is free of the server chassis. Then pull down on the unit, so that you
can view the EasyLED panel information.
Note: When you slide the EasyLED diagnostics panel out of the server to check
the LEDs or checkpoint codes, do not run the server continuously with EasyLED
diagnostics panel outside of the server. The panel should only be outside of the
server a short time. The EasyLED panel must remain in the server when the server
is running to ensure proper cooling.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
Release latch
EasyLEDs
Operator information panel
The following illustration shows the LEDs and controls on the EasyLED panel.
v Remind button:This button places the system-error LED on the front panel into
Remind mode. In Remind mode, the system-error LED flashes rapidly until the
problem is corrected, the system is restarted, or a new problem occurs.
Chapter 4. Server controls, LEDs, and power 17
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By placing the system-error LED indicator in Remind mode, you acknowledge
that you are aware of the last failure but will not take immediate action to correct
the problem. The remind function is controlled by the IMM.
v NMI button: Press this button to force a nonmaskable interrupt to the
microprocessor. You might have to use a pen or the end of a straightened paper
clip to press the button. It allows you to blue screen the server and take a
memory dump (use this button only when directed by service personnel).
v Checkpoint code display: This display ꢀ1ꢁ provides a checkpoint code that
indicates the point at which the system stopped during the boot block and POST.
A checkpoint code is either a byte or a word value that is produced by UEFI. The
display does not provide error codes or suggest components to be replaced.
Checkpoint codes can be used by service and support for more in-depth
troubleshooting. By using the checkpoint code display, you do not have to wait
for the video to initialize each time you restart the server.
There are two types of checkpoint codes: field programmable gate array (FPGA)
hardware checkpoint codes and UEFI checkpoint codes. The UEFI checkpoint
codes might change because of code sequence and timing changes or when the
server firmware is updated.
v Reset button: Press this button to reset the server and run the power-on
self-test (POST). You might have to use a pen or the end of a straightened paper
clip to press the button. The Reset button is in the lower-right corner of the
EasyLED panel.
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The following table lists the LEDs on the EasyLED diagnostics panel and suggests
actions to solve the detected problems.
Table 2. EasyLED diagnostics
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED
Description
Action
None, but the
An error has occurred and cannot Use the UEFI Setup Utility program to check the system error
system error LED be isolated. The error is not
log for information about the error.
is lit.
represented by a path.
OVER SPEC
The power supplies are using
more power than their maximum
rating.
If the OVER SPEC LED on the EasyLED panel is lit, or any of
the six 12V channel error LEDs (A, B, C, D, E, or AUX) on the
system board are lit, follow the instructions below.
If the 12V channel A error LED is lit, complete the following
steps:
1. Turn the server off and disconnect the power from the
server.
2. Remove the optical drive, fans, hard disk drives, and hard
disk drive backplane.
3. Restart the server to see if the problem remains.
4. Reinstall each device that was removed in step b one at a
time, starting the server each time, to isolate the failing
device.
5. Replace any failing device.
6. (Trained service technician only) Replace the system
board.
If the 12V channel B error LED is lit, complete the following
steps:
1. Turn the server off and disconnect the power from the
server.
2. Remove the PCI riser card in connector 1, all DIMMs, and
the microprocessor in socket 2.
3. Restart the server to see if the problem remains.
4. Reinstall each device that was removed in step b one at a
time, starting the server each time, to isolate the failing
device.
5. Replace any failing device.
6. (Trained service technician only) Replace the system
board, if the problem remains.
(Continued on the next page)
Chapter 4. Server controls, LEDs, and power 19
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Table 2. EasyLED diagnostics (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED
Description
Action
OVER SPEC
(Continued)
The power supplies are using
more power than their maximum
rating.
If the 12V channel C error LED is lit, complete the following
steps:
1. Turn the server off and disconnect the power from the
server.
2. Remove the SAS/SATA RAID riser card, DIMMs in
connectors 1 through 8, and the microprocessor in socket
1.
Note: The server will not power-on when the
microprocessor in socket 1 is not installed in the server.
You will need to toggle the switch block (SW3) to pin 6 to
power-on the server.
3. Restart the server to see if the problem remains.
4. Reinstall each device that was removed in step b one at a
time, starting the server each time, to isolate the failing
device.
5. Replace any failing device.
6. (Trained service technician only) Replace the system
board, if the problem remains.
If the 12V channel D error LED is lit, complete the following
steps:
1. Turn the server off and disconnect the power from the
server.
2. Remove the microprocessor in socket 1.
Note: The server will not power-on when the
microprocessor in socket 1 is not installed in the server.
You will need to toggle the switch block (SW3) to pin 6 to
power-on the server.
3. Restart the server to see if the problem remains.
4. Reinstall the microprocessor in socket 1 and restart the
server.
5. Replace any failing device.
6. (Trained service technician only) Replace the system
board, if the problem remains.
(Continued on the next page.)
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Table 2. EasyLED diagnostics (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED
Description
Action
OVER SPEC
(Continued)
The power supplies are using
more power than their maximum
rating.
If the 12V channel E error LED is lit, complete the following
steps:
1. Turn the server off and disconnect the power from the
server.
2. Remove the PCI riser card from PCI riser connector 2
and the microprocessor in socket 2.
3. Restart the server to see if the problem remains.
4. Reinstall each device that was removed in step b one at a
time, starting the server each time, to isolate the failing
device.
5. Replace any failing device.
6. (Trained service technician only) Replace the system
board, if the problem remains.
If the 12V AUX channel error LED is lit, complete the following
steps:
1. Turn the server off and disconnect the power from the
server.
2. Remove all PCI Express cards, all PCI riser cards, the
operator information panel, and the Ethernet daughter
card (if installed).
3. Restart the server to see if the problem remains.
4. Reinstall each device that was removed in step b one at a
time, starting the server each time, to isolate the failing
device.
5. Replace any failing device.
6. (Trained service technician only) Replace the system
board, if the problem remains.
LOG
An error occurred.
Check the IMM System Event log and the system-error log for
information about the error. Replace any components
identified in the error logs.
LINK
PS
Reserved.
Power supply 1 or 2 has failed.
1. Make sure that the power supplies are seated correctly.
2. Remove one of the power supplies to isolate the failed
power supply.
3. Replace the failed power supply.
Chapter 4. Server controls, LEDs, and power 21
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Table 2. EasyLED diagnostics (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED
Description
Action
PCI
An error has occurred on a PCI
bus or on the system board. An
additional LED will be lit next to a
failing PCI slot.
1. Check the LEDs on the PCI slots to identify the
component that caused the error.
2. Check the system-error log for information about the error.
3. If you cannot isolate the failing adapter using the LEDs
and the information in the system-error log, remove one
adapter at a time from the failing PCI bus; then, restart the
server after each adapter is removed.
4. If the problem remains, replace the following components,
in the order shown, restarting the server each time:
v PCI riser card
v (Trained service technician only) Replace the system
board, if the problem remains.
SP
The service processor has failed.
1. Remove power from the server; then, reconnect the server
to power and restart the server.
2. Update the IMM firmware.
3. (Trained service technician only) Replace the system
board, if the problem remains.
FAN
A fan has failed, is operating too
slowly, or has been removed. The
TEMP LED might also be lit.
1. Reseat the fan.
2. Replace the failing fan, which is indicated by a lit LED
next to the fan.
TEMP
The system temperature has
exceeded a threshold level. A
failing fan can cause the TEMP
LED to be lit.
1. Determine whether a fan has failed. If it has, replace it.
2. Make sure that the room temperature is not too high. See
3. Make sure that the air vents are not blocked.
MEM
An invalid memory configuration
or a memory error has occurred
(both the MEM LED and the
CNFG LED might be lit).
1. If the MEM LED and the CNFG LED are lit, the system
issues an invalid memory configuration error. Complete
the following steps to correct the problem:
a. Make sure that the DIMM configuration is supported.
b. Replace the DIMMs with a supported configuration.
2. If the CNFG LED is not lit, the system might detect a
memory error. Complete the following steps to correct the
problem:
a. Run the memory test to isolate the problem.
b. If the test indicates that a memory error has occurred,
replace the failing DIMM, which is indicated by the lit
DIMM latch on the system board (the DIMM LED is
underneath the DIMM latch).
NMI
A machine check error has
occurred or the NMI button was
pressed.
Check the system-error log for information about the error.
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Table 2. EasyLED diagnostics (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED
Description
Action
CNFG
A hardware configuration error
has occurred.
1. If the CNFG LED and the CPU LED are lit, complete the
following steps to correct the problem:
a. Check the microprocessors that were just installed to
make sure that they are compatible with each other
microprocessor requirements).
b. (Trained service technician only) Replace the
incompatible microprocessor.
c. Check the system-error logs for information about the
error. Replace any components that are identified in
the error log.
2. If the CNFG LED and the MEM LED are lit, complete the
following steps:
a. Make sure that the DIMM configuration is supported.
b. Replace the DIMMs with a supported configuration.
CPU
An invalid microprocessor
1. If the CNFG LED is lit, the system issues an invalid
microprocessor configuration error. Complete the following
steps to correct the problem:
configuration or a microprocessor
has failed (both the CP LED and
the CNFG LED might be lit).
a. Check the microprocessors that were just installed to
make sure that they are compatible with each other
microprocessor requirements) and use the Setup utility
and select System Information → System Summary
→ Processor Details to verify the microprocessors
information.
b. (Trained service technician only) Replace the
incompatible microprocessor.
c. Check the system-error logs for information about the
error. Replace any components that are identified in
the error log.
2. If a microprocessor failure occurs, complete the following
steps:
a. (Trained service technician only) Make sure that the
failing microprocessor, which is indicated by a lit LED
information about installation and requirements.
VRM
Reserved.
Chapter 4. Server controls, LEDs, and power 23
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Table 2. EasyLED diagnostics (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED
Description
Action
DASD
A hard disk drive error has
occurred.
1. Check the LEDs on the hard disk drives for the drive with
a lit status LED and reseat the hard disk drive.
2. Reseat the hard disk drive backplane.
4. If the error remains, replace the following components in
the order listed, restarting the server after each:
a. Replace the hard disk drive.
b. Replace the hard disk drive backplane.
5. If the error remains, replace the following components one
at a time, in the order listed, restarting the server after
each:
a. Replace the hard disk drive.
b. Replace the hard disk drive backplane.
RAID
BRD
Reserved.
An error has occurred on the
system board.
1. Check the LEDs on the system board to identify the
component that caused the error. The BRD LED can be lit
due to any of the following reasons:
v Battery
v Missing PCI riser-card assembly
v Failed voltage regulator
2. Check the system-error log for information about the error.
3. Replace any failed or missing replacement components,
such as the battery or PCI riser-card assembly.
4. If a voltage regulator has failed, (trained service technician
only) replace the system board.
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Rear view
The following illustration shows the LEDs on the rear of the server.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
Slot 1, PCI Express
Ethernet activity LED
Ethernet link LED
Video connector
Slot 2, PCI Express
USB 4 connector
AC LED (green)
ꢀ11ꢁ USB 3 connector
ꢀ12ꢁ Serial connector
ꢀ13ꢁ System-error LED (amber)
ꢀ14ꢁ System-locator LED (blue)
ꢀ15ꢁ Power-control button LED (green)
ꢀ16ꢁ Ethernet 2 connector
ꢀ17ꢁ Ethernet 1 connector
ꢀ18ꢁ Ethernet connectors 3 and 4 (with
optional 2-port Ethernet card)
ꢀ19ꢁ System management Ethernet
connector
DC LED (green)
ꢀ9ꢁ
Power supply error LED (amber)
ꢀ10ꢁ Power cord connectors
v PCI slot 1: Insert a low-profile PCI Express adapter into this slot. Standard
models of the server come with two PCI Express rise assemblies installed.
v PCI slot 2: Insert a half-length, full-height PCI Express adapter into this slot.
Standard models of the server come with two PCI Express rise assemblies
installed.
v AC power LED: Each hot-swap power supply has an ac power LED and a dc
power LED. When the ac power LED is lit, it indicates that sufficient power is
coming into the power supply through the power cord. During typical operation,
both the ac and dc power LEDs are lit. For any other combination of LEDs, see
the Hardware Maintenance Manual.
v DC power LED: Each hot-swap power supply has a dc power LED and an ac
power LED. When the dc power LED is lit, it indicates that the power supply is
supplying adequate dc power to the system. During typical operation, both the ac
and dc power LEDs are lit. For any other combination of LEDs, see the
Hardware Maintenance Manual.
v Power connector: Connect the power cord to this connector.
v Power-on LED: When this LED is lit and not flashing, it indicates that the server
is turned on. The states of the power-on LED are as follows:
Off: AC power is not present, or the power supply or the LED itself has failed.
Flashing rapidly (4 times per second): The server is turned off and is not
ready to be turned on. The power-control button is disabled. This will last
approximately 1 to 3 minutes.
Flashing slowly (once per second): The server is turned off and is ready to
be turned on. You can press the power-control button to turn on the server.
Lit: The server is turned on.
Fading on and off: The server is in a reduced-power state. To wake the
server, press the power-control button or use the IMM Web interface.
v System-error LED: When this LED is lit, it indicates that a system error has
occurred. An LED on the EasyLED panel is also lit to help isolate the error.
Chapter 4. Server controls, LEDs, and power 25
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v System-locator LED: Use this LED to visually locate the server among other
servers.
v Video connector: Connect a monitor to this connector. The video connectors on
the front and rear of the server can be used simultaneously.
v Serial connector: Connect a 9-pin serial device to this connector. The serial port
is shared with the integrated management module (IMM). The IMM can take
control of the shared serial port to redirect serial traffic, using Serial over LAN
(SOL).
v USB connectors: Connect a USB device, such as a USB mouse, keyboard, or
other device to any of these connectors.
v Ethernet link LEDs: When these LEDs are lit, they indicate that there is an
active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX
interface for the Ethernet port.
v Ethernet connectors: Use either of these connectors to connect the server to a
network. When you use the Ethernet 1 connector, the server's network can be
shared with the IMM using a single network cable.
v Systems-management Ethernet connector: Use this connector to manage the
server using a dedicated management network. By using this connector, IMM
cannot be accessed directly from production network. A dedicated management
network provides additional security by physically separating the management
network traffic from the production network. You can use the UEFI Setup Utility to
configure the server to use a dedicated systems management network or a
shared network.
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System-board internal connectors
The following illustration shows the internal connectors on the system board.
ꢀ1ꢁ
ꢀ2ꢁ
Battery
ꢀ12ꢁ Fan 4 connector
ꢀ13ꢁ Fan 5 connector
Optional two-port Ethernet card
connector
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
PCI riser connector
DIMM connectors
Microprocessor 1
ꢀ14ꢁ Fan 6 connector
ꢀ15ꢁ Fan 4 connector
ꢀ16ꢁ Hot-swap SAS/SATA power connector
Operator information panel connector ꢀ17ꢁ Hot-swap SAS/SATA configuration
cable connector
ꢀ7ꢁ
Optical drive connector
ꢀ18ꢁ Auxillary power for PCI Express
graphics adapter connector
ꢀ8ꢁ
ꢀ9ꢁ
Front video/USB connector
Fan 1 connector
ꢀ19ꢁ Microprocessor 2
ꢀ20ꢁ PCI riser connector 2
ꢀ21ꢁ Virtual media key connector
ꢀ10ꢁ Fan 2 connector
ꢀ11ꢁ Fan 3 connector
Chapter 4. Server controls, LEDs, and power 27
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System-board external connectors
The following illustration shows the external connectors on the system board.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
USB 2 connector
USB 1 connector
Serial connector
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
Ethernet 2 connector
Ethernet 1 connector
System management Ethernet
connector
ꢀ4ꢁ
Video connector
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System-board optional-device connectors
The following illustration shows the connectors for user-installable optional devices.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
ꢀ9ꢁ
Battery
DIMM 9
ꢀ14ꢁ DIMM 2
ꢀ15ꢁ DIMM 3
ꢀ16ꢁ DIMM 4
ꢀ17ꢁ DIMM 5
ꢀ18ꢁ DIMM 6
ꢀ19ꢁ DIMM 7
ꢀ20ꢁ DIMM 8
ꢀ21ꢁ SAS/SATA RAID riser-card connector
ꢀ22ꢁ Power supply 2 connector
ꢀ23ꢁ Power supply 1 connector
ꢀ24ꢁ Microprocessor 2
DIMM 10
DIMM 11
DIMM 12
DIMM 13
DIMM 14
DIMM 15
DIMM 16
ꢀ10ꢁ PCI riser connector 1
ꢀ11ꢁ Optional two-port Ethernet card
connector
ꢀ12ꢁ Microprocessor 1
ꢀ13ꢁ DIMM 1
ꢀ25ꢁ PCI riser connector 2
ꢀ26ꢁ Virtual media key connector
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Jumper name
Jumper setting
ꢀ1ꢁ UEFI boot recovery jumper
v Pins 1 and 2: Normal (default) Loads the primary UEFI
(J29)
(formerly called BIOS) firmware ROM page.
v Pins 2 and 3: Loads the secondary (backup) UEFI
firmware ROM page.
ꢀ2ꢁ IMM recovery jumper
v Pins 1 and 2: Normal (default) Loads the primary IMM
(J147)
firmware ROM page.
v Pins 2 and 3: Loads the secondary (backup) IMM
firmware ROM page.
ꢀ3ꢁ SW4 switch block
(reserved)
ꢀ4ꢁ SW3 switch block
Notes:
1. If no jumper is present, the server will respond as if the pins are set to 1 and 2.
2. Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and
3 before the server is turned on will alter which flash ROM page is loaded. Do not
change the jumper pin position after the server is turned on. This can cause an
unpredictable problem.
The following table describes the functions of the SW3 switch block.
Table 3. SW3 switch block definition
Switch
number
Default position
Description
1
Off
Clear CMOS. When this switch is
toggled to On, it clears the CMOS
data, which clears the power-on
password.
2
3
4
5
Off
Off
Off
Off
Reserved.
Reserved.
Reserved.
Power-on password override.
Changing the position of this switch
bypasses the power-on password
check the next time the server is
turned on and starts the UEFI Setup
Utility program so that you can
change or delete the power-on
password. You do not have to move
the switch back to the default
position after the power-on password
in overridden.
Changing the position of this switch
does not affect the administrator
password check if an administrator
password is set.
additional information about
passwords.
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Table 3. SW3 switch block definition (continued)
Switch
number
Default position
Description
6
Off
When you toggle this switch to On,
this causes a forced power-on which
overrides the power-on and
power-off button on the server and
they become nonfunctional.
7
8
Off
Off
Reserved.
Reserved.
Important:
1. Before you change any switch settings or move any jumpers, turn off the server;
then, disconnect all power cords and external cables. See safety information in
2. Any system-board switch or jumper blocks that are not shown in the illustrations
in this document are reserved.
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System-board LEDs
The following illustration shows the light-emitting diodes (LEDs) on the system
board.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
ꢀ9ꢁ
Slot 2 missing PCI riser card LED
Enclosure manager heartbeat LED
Battery LED
ꢀ13ꢁ Fan 6 error LED
ꢀ14ꢁ Power channel A error LED
ꢀ15ꢁ Power channel B error LED
ꢀ16ꢁ Power channel C error LED
ꢀ17ꢁ Power channel D error LED
ꢀ18ꢁ Power channel E error LED
ꢀ19ꢁ Power channel F error LED
ꢀ20ꢁ 240 VA error LED
ꢀ21ꢁ SAS/SATA RAID riser card LED
ꢀ22ꢁ System error LED
ꢀ23ꢁ Microprocessor 2 error LED
IMM heartbeat LED
Slot 1 missing PCI riser card LED
Microprocessor 1 error LED
DIMM 1-8 error LEDs
Fan 1 error LED
Fan 2 error LED
ꢀ10ꢁ Fan 3 error LED
ꢀ11ꢁ Fan 4 error LED
ꢀ12ꢁ Fan 5 error LED
Chapter 4. Server controls, LEDs, and power 33
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Power-supply LEDs
The following illustration shows the location of the power-supply LEDs on the rear
of the server. See the Hardware Maintenance Manual for additional information on
solving power supply problems.
Table 4.
ꢀ1ꢁ AC LED (green)
ꢀ2ꢁ DC LED (green)
ꢀ3ꢁ Power supply error LED (amber)
System pulse LEDs
The following LEDs are on the system board and monitors the system power-on
and power-off sequencing and boot progress (see “System-board LEDs” on page
33 for the location of these LEDs):
Table 5. System pulse LEDs
LED
Description
Action
Enclosure manager heartbeat
power-on and power-off sequencing.
1. If the LED blinks at 1Hz, it is
functioning properly and no action
is necessary.
2. If the LED is not blinking, (trained
service technician only) replace
the system board.
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Table 5. System pulse LEDs (continued)
LED
Description
IMM heartbeat boot process.
Action
IMM heartbeat
The following steps describe the
different stages of the IMM heartbeat
sequencing process.
1. When this LED is blinking fast
(approximately 4Hz), this
indicates, that the IMM code is in
the loading process.
2. When this LED goes off
momentarily, this indicates that
the IMM code has loaded
completely.
3. When this LED goes off
momentarily and then starts
blinking slowing (approximately
1Hz), this indicates that IMM is
fully operational. You can now
press the power-control button to
power-on the server.
4. If this LED does not blink within
30 seconds of connecting a power
source to the server, complete the
following steps:
a. (Trained service technician
only) use the IMM recovery
jumper to recover the firmware
b. (Trained service technician
only) replace the system
board.
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except for the service processor
(the Integrated Management Module) is shut down; however, the server can
respond to requests to the service processor, such as a remote request to turn on
the server. The power-on LED flashes to indicate that the server is connected to ac
power but is not turned on.
Turning on the server
Approximately 5 seconds after the server is connected to ac power, one or more
fans might start running to provide cooling while the server is connected to power
and the power-on button LED will blink quickly. Approximately 1 to 3 minutes after
the server is connected to ac power, the power-control button becomes active (the
power-on LED will blink slowly), and one or more fans might start running to provide
cooling while the server is connected to power. You can turn on the server by
pressing the power-control button.
The server can also be turned on in any of the following ways:
v If a power failure occurs while the server is turned on, the server will restart
automatically when power is restored.
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Note: When 4 GB or more of memory (physical or logical) is installed, some
memory is reserved for various system resources and is unavailable to the
operating system. The amount of memory that is reserved for system resources
depends on the operating system, the configuration of the server, and the
configured PCI options.
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to requests to the service processor, such as a remote request to turn on
the server. While the server remains connected to ac power, one or more fans
might continue to run. To remove all power from the server, you must disconnect it
from the power source.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
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Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will turn off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v The integrated management module (IMM) can turn off the server as an
automatic response to a critical system failure.
Chapter 4. Server controls, LEDs, and power 37
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Chapter 5. Installing optional devices and replacing customer
replaceable units
This chapter provides detailed instructions for installing optional hardware devices in
the server.
Installation guidelines
Before you install optional devices, read the following information:
work safely.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, complete the
following steps:
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select
Servers and Storage from the Select your product list.
3. From Family list, select ThinkServer RD210, and click Continue.
4. Click Downloads and drivers to download firmware updates.
v Before you install optional hardware, make sure that the server is working
correctly. Start the server, and make sure that the operating system starts, if an
operating system is installed, or that a I9990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see the Hardware
Maintenance Manual for diagnostic information.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
v If you must start the server while the is removed, make sure that no one is near
the server and that no tools or other objects have been left inside the server.
v Do not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
– To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
v Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v You do not have to turn off the server to install or replace hot-plug Universal
Serial Bus (USB) devices.
© Lenovo 2008, 2009. Portions © IBM Corp. 2007, 2008.
39
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v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v When you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
System reliability guidelines
To help ensure proper system cooling and system reliability, make sure that the
following requirements are met:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v If the server has redundant power, each of the power-supply bays has a power
supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2.0 in.) of open space around the
front and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before you turn on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan within 48 hours.
v You have replaced a hot-swap drive within 2 minutes of removal.
Working inside the server with the power on
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to halt, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when you work inside the server with the
power on.
You might be instructed to turn on the server while the cover is off, to look at
system-board LEDs. Follow these guidelines when you work inside a server that is
turned on:
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before working inside the server; do not wear cuff links while you are working
inside the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
v Remove items from your shirt pocket, such as pens and pencils, that could fall
into the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
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Handling static-sensitive devices
Attention: Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v The use of a grounding system is recommended. For example, wear an
electrostatic-discharge wrist strap, if one is available.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal part of the server for at least 2 seconds. This drains static electricity from
the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when you handle devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
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Major components of the server
The following illustrations show the major components in the server. The
illustrations in this document might differ slightly from your hardware.
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ꢀ1ꢁ
Cover
ꢀ10ꢁ 2.5 inch hot-swap hard disk drive filler
panel
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
ꢀ9ꢁ
DIMM air baffle
ꢀ11ꢁ SAS/SATA backplane
ꢀ12ꢁ Fans
ꢀ13ꢁ System board
ꢀ14ꢁ Retainer bracket
ꢀ15ꢁ Microprocessor
ꢀ16ꢁ Heat sink
Slot 2, PCI riser card assembly
Slot 1, PCI riser card assembly
Power supply filler
Power supply
Optical drive
Operator information panel
2.5 inch hard disk drive
ꢀ17ꢁ Microprocessor 2 air baffle
Removing and replacing the cover
Important: Before you install optional hardware, make sure that the server is
working correctly. Start the server, and make sure that the operating system starts,
if an operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see the Hardware
Maintenance Manual for diagnostic information.
Removing the cover
To remove the server cover, complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables, if necessary.
Note: When you disconnect the power source from the server, you will lose the
ability to view the LEDs because the LEDs will not be lit with the power source
removed. Before disconnecting the power source, make a note of which LEDs
are lit, including the LEDs that are lit on the operation information panel, the
EasyLED panel, and LEDs that are lit inside the server on the system board;
then, see the Hardware Maintenance Manual for information on how to solve
the problem.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
Cover
Tab
Tab
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3. If the server has been installed in a rack, slide the server out from the rack
enclosure. See the Rack Installation Instructions that come with the server for
information about removing the server from the rack.
4. Press down firmly on the two blue tabs on the top (near the front of the server)
of the cover and slide the cover toward the rear of the server until the cover has
disengaged from the chassis.
5. Lift the server cover off the server and set it aside.
Replacing the cover
Attention: For proper cooling and airflow, replace the server cover before you
turn on the server.
To replace the server cover, complete the following steps:
1. Align the cover ꢀ1ꢁ over the server (toward the rear of the server) until the
cover edges slip in position over the chassis.
2. Press down on the two blue tabs ꢀ2ꢁ and ꢀ3ꢁ on the front of the cover, while
sliding the cover forward toward the front of the server until the cover is
completely closed.
Internal cable routing and connectors
The following illustration shows the internal routing and connectors for the two SAS
signal cables (in server models with eight SAS drive bays).
Notes:
1. To connect the SAS signal cables, make sure that you first connect the signal
cable, and then the power cable and signal cable.
2. To disconnect the SAS signal cables, make sure that you first disconnect the
power cable, and then the signal cable and configuration cable.
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ꢀ1ꢁ
ꢀ2ꢁ
ServeRAID™- MR10i SAS/SATA controller
SAS signal cables
The SATA cable is a combination power and signal cable with a shared connector
on both ends. The following illustration shows the internal routing and connector for
the SATA cable ꢀ1ꢁ.
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The following illustration shows the internal routing and connector for the operator
information panel cable.
ꢀ1ꢁ
ꢀ2ꢁ
Top cover latch receptacle
Operator panel cable
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The following illustration shows the internal routing and connector for the USB/video
cable.
Note: The USB cable is routed under the video cable and then both the USB and
video cables are routed under the cable retention tab and the top cover latch
receptacle.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Top cover latch receptacle
Cable retention tab
Video cable
USB cable
Removing and installing the microprocessor 2 air baffle
To remove and install the microprocessor 2 air baffle, complete the steps in this
section.
Removing the microprocessor 2 air baffle
To remove the microprocessor 2 air baffle, complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables, if necessary; then, remove the cover (see “Removing and
3. Lift the air baffle ꢀ2ꢁ up, making sure that the tab ꢀ1ꢁ comes out of the hole ꢀ3ꢁ
on the side of the power-supply cage; then, remove it from the server and set it
aside.
Attention: For proper cooling and airflow, replace the air baffle before you
turn on the server. Operating the server with the air baffle removed might
damage server components.
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Installing the microprocessor 2 air baffle
To install the microprocessor 2 air baffle (if you removed it), complete the following
steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables, if necessary.
3. Align the microprocessor 2 air baffle tab with the hole on the side of the
power-supply cage; then insert the tab into the hole on the cage (make sure
that the front end of the air baffle is lined up with the blue press point tab on the
left of fan 6). Press the air baffle down until the it is securely seated.
5. Reconnect the power cords and any cables that you removed.
6. Turn on the peripheral devices and the server.
Removing and installing the DIMM air baffle
To remove and install the DIMM air baffle, complete the steps in this section.
Removing the DIMM air baffle
To remove the DIMM air baffle, complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables.
Note: When you disconnect the power source from the server, you will lose the
ability to view the LEDs because the LEDs will not be lit with the power source
removed. Before disconnecting the power source, make a note of which LEDs
are lit, including the LEDs that are lit on the operation information panel, the
EasyLED panel, and LEDs that are lit inside the server on the system board;
then, see the Hardware Maintenance Manual for information on how to solve
the problem.
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3. Grasp the DIMM air baffle ꢀ2ꢁ and lift the baffle up, making sure that the pin ꢀ1ꢁ
comes out of the pin hole ꢀ3ꢁ on the system board to the left of DIMM
connector 8.
4. Remove it from the server and set it aside.
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Installing the DIMM air baffle
Attention: For proper cooling and airflow, replace the air baffle before you turn on
the server. Operating the server with the air baffle removed might damage server
components.
To install the DIMM air baffle, complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables, if necessary.
3. Align the DIMM air baffle over the DIMMs so that the baffle pin on the left side
of the air baffle aligns with the pin hole next to DIMM connector 8 on the system
board and lower it into the server.
Removing and installing a hot-swap hard disk drive
The following notes describe the type of internal drives that the server supports and
other information that you must consider when installing a drive. For a list of
Options & Software tab.
v Locate the documentation that comes with the drive and follow those instructions
in addition to the instructions in this chapter.
v Make sure that you have all the cables and other equipment that are specified in
the documentation that comes with the drive.
v Select the bay in which you want to install the drive.
v Check the instructions that come with the drive to determine whether you have to
set any switches or jumpers on the drive. If you are installing a SAS or SATA
hard disk drive, be sure to set the SAS or SATA ID for that device.
v The server supports six 2.5-inch hot-swap SAS or hot-swap SATA hard disk
drives.
v All hot-swap drives in the server should have the same throughput speed rating.
Mixing hard disk drives with different speed ratings will cause all drives to
operate at the lower throughput speed.
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v Do not mix SAS and SATA hard disk drives in the same system.
v The electromagnetic interference (EMI) integrity and cooling of the server are
protected by having all bays and PCI and PCI Express slots covered or
occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC
shield and filler panel from the bay or PCI or PCI Express adapter slot cover in
the event that you later remove the device.
v For a complete list of supported optional devices for the server, go to
To remove and install a hot-swap hard disk drive, complete the steps in this section.
Removing a hot-swap hard disk drive
To remove a hot-swap hard disk drive, complete the following steps.
Attention:
v To avoid damage to the hard disk drive connectors, make sure that the server
cover is in place and fully closed whenever you install or remove a hard disk
drive.
v To make sure that there is adequate system cooling, do not operate the server
for more than 2 minutes without either a hard disk drive or a filler panel installed
in each bay.
ꢀ1ꢁ
ꢀ2ꢁ
Drive-tray assembly
Drive handle
2. Slide the release latch (orange) gently to the left to unlock the drive handle.
3. Grasp the handle and slide the drive out of the drive bay.
4. If you are instructed to return the drive assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing a hot-swap hard disk drive
The following notes describe the type of hard disk drives that the server supports
and other information that you must consider when you install a hard disk drive. For
a list of supported hard disk drives, see www.lenovo.com/thinkserver.
v Locate the documentation that comes with the hard disk drive and follow those
instructions in addition to the instructions in this chapter.
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v Make sure that you have all the cables and other equipment that are specified in
the documentation that comes with the drive.
v Select the bay in which you want to install the drive.
v Check the instructions that come with the drive to determine whether you have to
set any switches or jumpers on the drive. If you are installing a SAS or SATA
device, be sure to set the SAS or SATA ID for that device.
v The server supports six 2.5-inch hot-swap SAS or hot-swap SATA hard disk
drives.
v You can mix SAS and SATA hard disk drives in the same server as long as they
are not on the same array.
v The electromagnetic interference (EMI) integrity and cooling of the server are
protected by having all bays and PCI and PCI Express slots covered or
occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC
shield and filler panel from the bay or PCI or PCI Express adapter slot cover in
the event that you later remove the device.
v For a complete list of supported optional devices for the server, see
To install a 2.5-inch hot-swap SAS or SATA hard disk drive, complete the following
steps:
2. Remove the filler panel ꢀ1ꢁ from the empty drive bay.
3. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and place
it on a static-protective surface.
4. Install the hard disk drive in the drive bay.
a. Make sure that the tray handle ꢀ2ꢁ is in the open (unlocked) position.
b. Align the drive assembly ꢀ3ꢁ with the guide rails in the bay.
c. Gently push the drive assembly into the bay until the drive stops.
d. Rotate the tray handle to the closed (locked) position.
e. Check the hard disk drive status LED to verify that the hard disk drive is
operating correctly. If the amber hard disk drive status LED for a drive is lit
continuously, that drive is faulty and must be replaced. If the green hard disk
drive activity LED is flashing, the drive is being accessed.
Note: If the server is configured for RAID operation using a RAID adapter,
you might have to reconfigure your disk arrays after you install hard disk
drives. See the RAID adapter documentation for additional information about
RAID operation and complete instructions for using the RAID adapter.
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5. If you are installing additional hot-swap hard disk drives, do so now.
6. Turn on the peripheral devices and the server.
IDs for hot-swap hard disk drives
The hot-swap-drive ID that is assigned to each drive is printed on the front of the
server. The following illustration shows the location of the IDs of the hard disk
drives. The ID numbers and the drive bay numbers are the same.
ꢀ1ꢁ Hard disk drive activity LED (green)
ꢀ2ꢁ Hard disk drive status LED (amber)
ꢀ3ꢁ Drive bay 0
ꢀ4ꢁ Drive bay 2
ꢀ5ꢁ Drive bay 4
ꢀ6ꢁ Drive bay 5
ꢀ7ꢁ Drive bay 3
ꢀ8ꢁ Drive bay 1
Removing and installing a PCI riser-card assembly
To remove and install a PCI riser-card assembly, complete the steps in this section.
Removing a PCI riser-card assembly
To remove a PCI riser-card assembly, complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables.
Note: When you disconnect the power source from the server, you will lose the
ability to view the LEDs because the LEDs will not be lit with the power source
removed. Before disconnecting the power source, make a note of which LEDs
are lit, including the LEDs that are lit on the operation information panel, the
EasyLED panel, and LEDs that are lit inside the server on the system board;
then, see the Hardware Maintenance Manual for information on how to solve
the problem.
4. If an adapter is installed in the riser-card assembly, disconnect any cables that
are connected to the adapter.
5. Grasp the rear of the riser-card assembly from the rear and lift it out of the PCI
riser-card slot on the system board.
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ꢀ1ꢁ PCI riser-card assembly (full-height, full-length adapters)
ꢀ2ꢁ PCI riser-card assembly (low-profile adapters)
ꢀ3ꢁ PCI riser connector 1
ꢀ4ꢁ PCI riser connector 2
6. Remove the adapter, if one is present, from the riser-card assembly.
7. Set the adapter and riser-card assembly aside.
Installing a PCI riser card assembly
To install a PCI riser-card assembly, complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables.
4. Install the adapter in the new PCI riser-card assembly.
5. Set any jumpers or switches on the adapter as directed by the adapter
manufacturer.
6. Align the PCI riser-card assembly with the PCI slot connector on the system
board: then, press down firmly until the riser-card assembly in seated correctly
in the connector on the system board.
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ꢀ1ꢁ PCI riser-card assembly (full-height, full-length adapters)
ꢀ2ꢁ PCI riser-card assembly (low-profile adapters)
ꢀ3ꢁ PCI riser connector 1
ꢀ4ꢁ PCI riser connector 2
Removing and installing an adapter
The following describe the types of adapters that the server supports and other
information that you must consider when installing an adapter:
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this section.
v The server provides two PCI riser slots on the system board. Each slot comes
with a PCI riser assembly with a bracket installed. The following information
indicates the riser card slots and the type of adapters that the riser cards
support:
– Standard models of the server comes with two PCI Express riser-card
assemblies installed.
– A PCI Express riser card assembly has a black connector and supports PCI
Express adapters.
– PCI riser slot 1 (this slot is the farthest slot away from the power supplies).
This slot supports only low-profile adapters.
– PCI riser slot 2 (this slot is the closest slot to the power supplies). This slot
supports only full-height, half-length adapters.
v Do no set the maximum digital video adapter resolution above 1600 x 1200 at 60
Hz for an LCD monitor. This is the highest resolution that is supported for any
add-on video adapter that you install in the server.
v Any high-definition video-out connector or stereo connector on any add-on video
adapter is not supported.
v The server does not support full-length adapters.
v When you install any PCI adapter, the power cords must be connected form the
power source before you remove the PCI Express riser-card assembly.
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Otherwise, the active power management event signal will be disabled by the
system-board logic, and the WAN feature might not work. However, after the
server is powered on locally, the active power manager active power
management event signal will be enabled by the system-board logic.
v If you switch the PCI adapter from slot 1 riser assembly to slot 2, you will need to
remove the screw from the standard bracket and then replace the standard
bracket with the low-profile bracket.
v The server provides two PCI riser-card slots
v To install any PCI adapter, both the AC and DC power cords must be
disconnected from the power source before you remove the PCI Express riser
assembly. Otherwise, this will cause the active power management event signal
to become disabled by hardware. However, after the server is powered-on locally,
the active power manager active power management event signal will be enabled
by hardware.
Removing an adapter
To remove an adapter, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords; then,
remove the cover (see “Removing and replacing the cover” on page 43).
3. Disconnect any cables from the adapter.
4. Grasp the riser-card assembly at the rear edge and lift to remove the riser-card
assembly.
5. Place the riser-card assembly on a flat, static-protective surface.
6. Carefully grasp the adapter by its top edge or upper corners, and pull the
adapter from the riser-card assembly.
ꢀ1ꢁ Adapter
ꢀ2ꢁ Expansion slot cover
ꢀ3ꢁ PCI riser-card assembly
ꢀ4ꢁ PCI riser-card connector
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7. If you are instructed to return the adapter, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Installing an adapter
To install an adapter, complete the following steps:
Notes:
1. The instructions in this section apply to any PCI adapter (for example, video
graphics adapters or network adapters).
2. Do not set the maximum digital video adapter resolution above 1600 x 1200 at
60 Hz for an LCD monitor. This is the highest resolution that is supported for
any add-on video adapter that you install in the server.
3. Any high-definition video-out connector or stereo connector on any add-on video
adapter is not supported
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables; then, remove the server cover (see “Removing and replacing
3. Follow the cabling instructions, if any come with the adapter. Route the adapter
cables before you install the adapter.
4. Insert the adapter into the riser-card assembly, aligning the edge connector on
the adapter with the connector on the riser-card assembly. Press the edge of
the connector firmly into the riser-card assembly. Make sure that the adapter
snaps into the riser-card assembly securely.
Attention: When you install an adapter, make sure that the adapter is
correctly seated in the riser-card assembly and that the riser-card assembly is
securely seated in the riser-card connector on the system board before you turn
on the server. An incorrectly seated adapter might cause damage to the system
board, the riser-card assembly, or the adapter.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
Adapter
Expansion slot cover
PCI riser card assembly
6. Perform any configuration tasks that are required for the adapter.
If you have other options to install or remove, do so now. Otherwise, go to
Removing and installing a memory module (DIMMs)
To remove and install a memory module, complete the steps in this section.
Removing a memory module (DIMMs)
To remove a dual inline memory module (DIMM), complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Disconnect any cables that impede access to the DIMMs.
6. Carefully open the retaining clips ꢀ2ꢁ on each end of the DIMM connector and
remove the DIMM ꢀ1ꢁ.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
7. If you are instructed to return the DIMM, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Installing a memory module (DIMMs)
The following notes describe the types of DIMMs that the server supports and other
information that you must consider when you install DIMMs :
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v The server supports only industry-standard double-data-rate 3 (DDR3), 800,
1066, or 1333 MHz, PC3-10600R-999 (single-rank or dual-rank), registered,
synchronous dynamic random-access memory (SDRAM) dual inline memory
modules (DIMMs) with error correcting code (ECC).
– The specifications of a DDR3 DIMM are on a label on the DIMM, in the
following format.
ggg eRxff-PC3-wwwwwm-aa-bb-cc
where:
ggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB)
e is the number of ranks
1 = single-rank
2 = dual-rank
4 = quad-rank
ff is the device organization (bit width)
4 = x4 organization (4 DQ lines per SDRAM)
8 = x8 organization
16 = x16 organization
wwwww is the DIMM bandwidth, in MBps
6400 = 6.40 GBps (PC3-800 SDRAMs, 8-byte primary data bus)
8500 = 8.53 GBps (PC3-1066 SDRAMs, 8-byte primary data bus)
10600 = 10.66 GBps (PC3-1333 SDRAMs, 8-byte primary data bus)
12800 = 12.80 GBps PC3-1600 SDRAMs, 8-byte primary data bus)
m is the DIMM type
E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus)
R = Registered DIMM (RDIMM)
U = Unbuffered DIMM with no ECC (x64-bit primary data bus)
aa is the CAS latency, in clocks at maximum operating frequency
bb is the JEDEC SPD Revision Encoding and Additions level
cc is the reference design file for the design of the DIMM
d is the revision number of the reference design of the DIMM
v The server supports a maximum of 16 single-rank or dual-rank DIMMs.
Note: To determine the type of a DIMM, see the label on the DIMM. The
information on the label is in the format xxxxx nRxxx PC3-xxxxx-xx-xx-xxx. The
numeral in the sixth numerical position indicates whether the DIMM is single-rank
(n=1) or dual-rank (n=2).
v The server supports three single-rank or dual-rank DIMMs per channel. The
following table shows an example of the maximum amount of memory that you
can install using ranked DIMMs:
Table 6. Maximum memory installation using ranked DIMMs
Number of DIMMs
DIMM type
DIMM size
4 GB
Total memory
64 GB
16
16
16
Single-rank DIMMs
Dual-rank DIMMs
Dual-rank DIMMs
4 GB
64 GB
8 GB (if available)
128 GB
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v The DIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8
GB (when available). The sever supports a minimum of 1 GB and a maximum of
128 GB of system memory.
Note: The amount of usable memory is reduced depending on the system
configuration. A certain amount of memory must be reserved for system
resources. To view the total amount of installed memory and the amount of
configured memory, run the Setup utility.
v A minimum of one DIMM must be installed for each microprocessor. For
example, you must install a minimum of two DIMMs if the server has two
microprocessors installed. However, to improve system performance, install a
minimum of three DIMMs for each microprocessor.
v The maximum operating speed of the server is determined by the slowest DIMM
installed in the server.
DIMM installation sequence
v The server comes with a minimum of two 1 GB DIMMs, installed in connectors 3
and 6. When you install additional DIMMs, install them in the order shown in the
following table to optimize system performance. In non-mirroring mode, all three
channels on the memory interface for each microprocessor can be populated in
any order and have no matching requirements.
Table 7. Non-mirroring (normal) mode DIMM installation sequence
Installed microprocessors DIMM connector population sequence
Microprocessor socket 1
Microprocessor socket 2
3, 6, 8, 2, 5, 7, 1, 4
11, 14, 16, 10, 13, 15, 9, 12
Memory mirroring
v The server supports memory mirroring (mirroring mode):
– Memory-mirroring mode replicates and stores data on two pairs of DIMMs
within two channels simultaneously. If a failure occurs, the memory controller
switches from the primary pair of memory DIMMs to the backup pair of
DIMMs. To enable memory mirroring through the Setup utility, select System
Settings → Memory. When you use the memory mirroring feature, consider
the following information:
- When you use memory mirroring, you must install a pair of DIMMs at a
time. One DIMM must be in channel 0, and the mirroring DIMM must be in
the same slot in channel 1. The two DIMMs in each pair must be identical
in size, type, and rank (single or dual) , and organization, but not in speed.
The channels run at the speed of the slowest DIMM in any of the channels.
- Channel 2, DIMM connectors 8 ,7, 15, and 16 are not used in
memory-mirroring mode.
- The maximum available memory is reduced to half of the installed memory
when memory mirroring is enabled. For example, if you install 64 GB of
memory, only 32 GB of addressable memory is available when you use
memory mirroring.
The following diagram shows the memory channel interface layout with the DIMM
installation sequence for mirroring mode. The numbers within boxes indicate the
DIMM population sequence in pairs within the channels, and the numbers next to
the boxes indicate the DIMM connectors within the channels. For example, the
following illustration shows the first pair of DIMMs (indicated by ones (1) inside
the boxes) should be installed in DIMM connectors 3 on channel 0 and DIMM
connector 6 on channel 1 DIMM connectors 7, 8, 15, and 16 on channel 2 are
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not used in memory-mirroring mode.
The following table lists the DIMM connectors on each memory channel.
Table 8. Connectors on each memory channel
Memory channel
Channel 0
DIMM connectors
1, 2, 3, 9, 10, 11
4, 5, 6, 12, 13, 14
7, 8, 15, 16
Channel 1
Channel 2
The following illustration shows the memory connector layout that is associated
with each microprocessor. For example, DIMM connectors 9, 10, 11, 12, 13, 14,
15, and 16 (DIMM connectors are shown underneath the boxes) are associated
with microprocessor 2 slot (CPU2) and DIMM connectors 1, 2, 3, 4, 5, 6, 7, and
8 are associated with microprocessor 1 slot (CPU1). The numbers within the
boxes indicates the installation sequence of the DIMM pairs. For example, the
first DIMM pair (indicated within the boxes by ones (1)) should be installed in
DIMM connectors 3 and 6, which is associated with microprocessor 1 (CPU1).
Note: You can install DIMMs for microprocessor 2 as soon as you install
microprocessor 2; you do not have to wait until all of the DIMM slots for
microprocessor 1 are filled.
The following table shows the installation sequence for installing DIMMs in
memory-mirroring mode:
Table 9. Memory-mirroring mode DIMM population sequence
Number of installed
DIMMs
microprocessors
DIMM connector
First pair of DIMMs
Second pair of DIMMs
1
1
3, 6
2, 5
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Table 9. Memory-mirroring mode DIMM population sequence (continued)
Number of installed
DIMMs
microprocessors
DIMM connector
1, 4
Third pair of DIMMs
Fourth pair of DIMMs
Fifth pair of DIMMs
Sixth pair of DIMMs
1
2
2
2
14, 11
13, 10
12, 9
Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode.
v When you install or remove DIMMs, the server configuration information
changes. When you restart the server, the system displays a message that
indicates that the memory configuration has changed.
The following illustration shows the location of the DIMMs connectors on the system
board.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
ꢀ9ꢁ
DIMM 1 connector
DIMM 2 connector
DIMM 3 connector
DIMM 4 connector
DIMM 8 connector
DIMM 7 connector
DIMM 6 connector
DIMM 5 connector
DIMM 9 connector
ꢀ10ꢁ DIMM 10 connector
ꢀ11ꢁ DIMM 11 connector
ꢀ12ꢁ DIMM 12 connector
ꢀ13ꢁ DIMM 13 connector
ꢀ14ꢁ DIMM 14 connector
ꢀ15ꢁ DIMM 15 connector
ꢀ16ꢁ DIMM 16 connector
Installation steps
To install a DIMM, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Disconnect any cables that impede access to the DIMMs.
6. Carefully open the retaining clips ꢀ2ꢁ on each end of the DIMM connector and
remove the DIMM ꢀ1ꢁ.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
7. Touch the static-protective package that contains the DIMM to any unpainted
metal surface on the outside of the server. Then, remove the DIMM from the
package.
8. Turn the DIMM so that the DIMM keys align correctly with the connector.
9. Insert the DIMM into the connector by aligning the edges of the DIMM with the
slots at the ends of the DIMM connector.
10. Firmly press the DIMM straight down into the connector by applying pressure
on both ends of the DIMM simultaneously. The retaining clips snap into the
locked position when the DIMM is firmly seated in the connector.
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Note: If there is a gap between the DIMM and the retaining clips, the DIMM
has not been correctly inserted; open the retaining clips, remove the DIMM,
and then reinsert it.
11. Reconnect the power cord and any cables that you removed.
13. Turn on the peripheral devices and the server.
Removing and installing the IBM ServeRAID-BR10i SAS/SATA
Controller
To remove and install the IBM ServeRAID-BR10i SAS/SATA Controller, complete
the steps in this section.
Removing the IBM ServeRAID-BR10i SAS/SATA Controller
To remove the IBM ServeRAID-BR10i SAS/SATA controller from the system board,
complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords.
Note: When you disconnect the power source from the server, you will lose the
ability to view the LEDs because the LEDs will not be lit with the power source
removed. Before disconnecting the power source, make a note of which LEDs
are lit, including the LEDs that are lit on the operation information panel, the
EasyLED panel, and LEDs that are lit inside the server on the system board;
4. Disconnect the signal cables that are attached to the drive backplane from the
connectors on the controller.
5. Grasp the SAS/SATA controller near the end next to the power-supply cage and
press the black plastic tab (next to the power supply) that is holding the
controller in place toward the power supply.
6. Pull up on the SAS/SATA controller until the RAID riser card assembly
disengages from the connector on the system board.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
USB embedded connector
RAID controller connector
Riser card error LED
SAS/SATA RAID riser card
7. Grasp the SAS/SATA controller and pull it out of the connector on the RAID riser
card assembly.
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ꢀ1ꢁ
ꢀ2ꢁ
SAS/SATA riser card
ServeRAID-BR10i controller
8. If you are instructed to return the SAS/SATA controller, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing the IBM ServeRAID-BR10i SAS/SATA Controller
Some server models come with the IBM ServeRAID-BR10i SAS/SATA Controller
installed. The adapter can be installed only in the dedicated slot on the SAS/SATA
RAID riser card assembly on the system board (see “System-board internal
connectors” on page 27 for the location of the connector). Use the connector on the
SAS/SATA RAID riser card assembly for the RAID controllers. The IBM
ServeRAID-BR10i SAS/SATA controller enables integrated RAID levels 0, 1, and 1E
capability on hot-swap hard disk drives. To install the adapter if your server model
did not come with this adapter installed, complete the following steps to install the
IBM ServeRAID-BR10i SAS/SATA Controller:
Attention: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables, if necessary.
Note: When you disconnect the power source from the server, you will lose the
ability to view the LEDs because the LEDs will not be lit with the power source
removed. Before disconnecting the power source, make a note of which LEDs
are lit, including the LEDs that are lit on the operation information panel, the
EasyLED panel, and LEDs that are lit inside the server on the system board;
problem.
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4. Touch the static-protective package that contains the new ServeRAID-BR10i
SAS/SATA controller to any unpainted surface on the outside of the server; then,
grasp the adapter by the top edge or upper corners of the controller and remove
it from the package.
5. Align the ServeRAID-BR10i SAS/SATA controller so that the keys align correctly
with the connector on the SAS/SATA RAID riser card assembly.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
USB embedded connector
RAID controller connector
Riser card error LED
SAS/SATA RAID riser card
6. Insert the SAS/SATA controller ꢀ2ꢁ into the connector on the SAS/SATA RAID
riser card assembly ꢀ1ꢁ until it is firmly seated.
Attention: Incomplete insertion might cause damage to the server or the
controller.
7. Tilt the SAS/SATA RAID riser-card assembly slightly and insert the end of the
adapter in the slot on the retention bracket as shown in the following illustration.
Make sure that the SAS/SATA RAID riser-card assembly keys align correctly
with the connector on the system board and press down on the assembly until it
is seated firmly into the connector on the system board.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
SAS/SATA RAID front retention bracket
SAS/SATA RAID riser card
ServeRAID-BR10i adapter
Alignment post
Plastic tab
8. Route the signal cables from the drive backplane over the blue adapter
retention bracket as shown in the following illustration.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Connector for drive bays 0-3 signal cable
Connector for drive bays 4-5 signal cable
SAS/SATA RAID riser-card
ServeRAID-BR10i adapter
9. Take the signal cable that is attached to the drive backplane for drive bays 4
and 5 and connect it to the RAID controller connector that is closest to the
power supply cage. Connect the other signal cable so that is attached to the
drive backplane for drive bays 0 through 3 and connect it to the other connector
on the controller. The following illustration show how to route the signal cables.
Note: When you restart the server, you will be prompted to import the existing
RAID configuration to the new ServeRAID controller.
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If you have other devices to install or remove, do so now. Otherwise, go to
Removing and installing the optional IBM ServeRAID-MR10i SAS/SATA
Controller
To remove and install the optional IBM ServeRAID-MR10i SAS/SATA Controller,
complete the steps in this section.
Removing the optional IBM ServeRAID-MR10i SAS/SATA Controller
To remove the IBM ServeRAID-MR10i SAS/SATA controller, complete the following
steps:
2. Turn off the server and peripheral devices and disconnect the power cords.
Note: When you disconnect the power source from the server, you will lose the
ability to view the LEDs because the LEDs will not be lit with the power source
removed. Before disconnecting the power source, make a note of which LEDs
are lit, including the LEDs that are lit on the operation information panel, the
EasyLED panel, and LEDs that are lit inside the server on the system board;
4. Disconnect the signal cables that are attached to the existing SAS/SATA
controller from the connectors on the controller.
5. Grasp the SAS/SATA controller near the end next to the power-supply cage and
press the black plastic tab (next to the power supply) that is holding the
controller in place toward the power supply.
6. Pull up on the SAS/SATA controller until the RAID riser card assembly
disengages from the connector on the system board.
7. Grasp the SAS/SATA controller and pull it out of the connector on the RAID riser
card assembly.
8. If you are instructed to return the SAS/SATA controller, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing the optional IBM ServeRAID-MR10i SAS/SATA Controller
An optional IBM ServeRAID-MR10i SAS/SATA controller can also be purchased. It
can be installed only in the dedicated slot on the SAS/SATA RAID riser card
assembly on the system board (see “System-board internal connectors” on page 27
for the location of the connector). Use the connector on the SAS/SATA RAID riser
card assembly to install the RAID controllers.
To install the IBM ServeRAID-MR10i SAS/SATA controller, complete the following
steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables, if necessary.
Note: When you disconnect the power source from the server, you will lose the
ability to view the LEDs because the LEDs will not be lit with the power source
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removed. Before disconnecting the power source, make a note of which LEDs
are lit, including the LEDs that are lit on the operation information panel, the
EasyLED panel, and LEDs that are lit inside the server on the system board;
problem.
4. Touch the static-protective package that contains the new ServeRAID-MR10i
SAS/SATA controller to any unpainted surface on the outside of the server; then,
grasp the adapter by the top edge or upper corners of the controller and remove
it from the package.
5. Align the ServeRAID-MR10i SAS/SATA controller so that the keys align correctly
with the connector on the SAS/SATA RAID riser card assembly.
6. Insert the SAS/SATA adapter into the connector on the SAS/SATA RAID
riser-card until it is firmly seated.
Attention: Incomplete insertion might cause damage to the server or the
adapter.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
USB embedded connector
RAID adapter connector
Riser card error LED
SAS/SATA RAID riser card
ꢀ1ꢁ
ꢀ2ꢁ
SAS/SATA RAID riser-card
ServeRAID-MR10i adapter
7. Tilt the SAS/SATA RAID riser-card assembly slightly and insert the end of the
adapter in the slot on the retention bracket as shown in the following illustration.
Make sure that the SAS/SATA RAID riser-card assembly keys align correctly
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with the connector on the system board and press down on the assembly until it
is seated firmly into the connector on the system board.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
SAS/SATA RAID front retention bracket
SAS/SATA RAID riser card
ServeRAID-MR10i adapter
Plastic tab
Alignment post
8. Route the signal cables from the drive backplane over the blue adapter
retention bracket as shown in the following illustration.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Connector for drive bays 0-3 signal cable
Connector for drive bays 4-5 signal cable
SAS/SATA RAID riser card
ServeRAID-MR10i controller
9. Take the signal cable that is attached to the drive backplane for drive bays 4
and 5 and connect it to the RAID controller connector that is closest to the
power supply cage. Connect the other signal cable so that is attached to the
drive backplane for drive bays 0 through 3 and connect it to the other connector
on the controller. The following illustration show how to route the signal cables.
Note: When you restart the server, you will be prompted to import the existing
RAID configuration to the new RAID controller.
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Removing and installing a microprocessor and heat sink
To remove and install a microprocessor and heat sink, follow the instructions in this
section.
Removing a microprocessor and heat sink
Attention:
v Do not allow the thermal grease on the microprocessor and heat sink to come in
contact with anything. Contact with any surface can compromise the thermal
grease and the microprocessor socket.
v Do not touch the microprocessor contacts; handle the microprocessor by the
edges only. Contaminants on the microprocessor contacts, such as oil from your
skin, can cause connection failures between the contacts and the socket.
To remove a microprocessor and heat sink, complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables, if necessary.
4. Disconnect any cables that impede access to the heat sink and
microprocessor.
5. Open the heat sink release lever to the fully open position.
6. Lift the heat sink out of the server. After removal, place the heat sink on its
side on a clean, flat surface.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Heat sink release lever
Microprocessor
Retainer bracket
Lock tab
7. Release the microprocessor retention latch by pressing down on the end,
moving it to the side, and releasing it to the open (up) position.
8. Open the microprocessor bracket frame by lifting up the tab on the top edge.
Keep the bracket frame in the open position.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
Microprocessor bracket frame
Microprocessor
Microprocessor release lever
9. Carefully lift the microprocessor straight up and out of the socket, and place it
on a static-protective surface.
10. If you are instructed to return the microprocessor, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing a microprocessor and heat sink
The following notes describe the type of microprocessor that the server supports
and other information that you must consider when you install a microprocessor and
heat sink:
v The server supports up to two Intel Xeon™ dual-core or quad-core
microprocessors.
v Do not mix dual-core and quad-core microprocessors in the same server.
v The upgrade of microprocessors are not supported on this server. For example, if
the server came with a 2.0 GHz microprocessor, you cannot upgrade the
microprocessor to a 2.3 GHz microprocessor, it is not supported.
v The first microprocessor must always be installed in microprocessor socket 1 on
the system board.
v When one microprocessor is installed, a heat sink filler is not required for
microprocessor socket 2, however, the microprocessor 2 air baffle and the DIMM
air baffle must be installed to provide proper system cooling.
v Do not remove the first microprocessor from the system board when you install
the second microprocessor.
v When you install the second microprocessor, you must also install additional
memory.
v To ensure proper server operation when you install an additional microprocessor,
use microprocessors that have the same QuickPath Interconnect (QPI) link
speed, integrated memory controller frequency, core frequency, power segment,
internal cache size, and type.
v Mixing microprocessors of different stepping levels within the same server model
is supported.
v When mixing microprocessors with different stepping levels within the same
server model, you do not have to install the microprocessor with lowest stepping
level and features in microprocessor socket 1.
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v Both microprocessor voltage regulator modules are integrated on the system
board.
v If you have to replace a microprocessor, call for service.
v Read the documentation that comes with the microprocessor, so that you can
determine whether you have to update the server firmware. To download the
latest level of server firmware and other code updates for your server, complete
the following steps:
2. Enter your product number (machine type and model number) or select
Servers and Storage from the Select your product list.
3. From Family list, select ThinkServer RD210, and click Continue.
4. Click Downloads and drivers to download firmware updates.
v The microprocessor speeds are automatically set for this server; therefore, you
do not have to set any microprocessor frequency-selection jumpers or switches.
v If the thermal-grease protective cover (for example, a plastic cap or tape liner) is
removed from the heat sink, do not touch the thermal grease on the bottom of
the heat sink or set down the heat sink. For more information about applying or
working with thermal grease, see “Thermal grease” on page 75.
Note: Removing the heat sink from the microprocessor destroys the even
distribution of the thermal grease and requires replacing the thermal grease.
v To order an additional optional microprocessor, contact your marketing
representative or authorized reseller.
To install an additional microprocessor and heat sink, complete the following steps:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details about handling these devices, see
2. Install the microprocessor:
a. Press down and out on the release lever on microprocessor socket and lift
up the microprocessor release lever until it stops in the fully open position.
b. Lift the hinged microprocessor bracket frame into an open position and
remove the microprocessor dust cover, tape, or label from the surface of the
microprocessor socket, if one is present. Store the dust cover in a safe
place.
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling these
devices, see “Handling static-sensitive devices” on page 41.
c. Touch the static-protective package that contains the new microprocessor to
any unpainted metal surface on the server; then, remove the microprocessor
from the package.
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Attention:
v Do not touch the microprocessor contacts; handle the microprocessor by
the edges only. Contaminants on the microprocessor contacts, such as oil
from your skin, can cause connection failures between the contacts and
the socket.
v Handle the microprocessor carefully. Dropping the microprocessor during
installation or removal can damage the contacts.
v Do not use excessive force when you press the microprocessor into the
socket.
v Make sure that the microprocessor is oriented and aligned and positioned
in the socket before you try to close the lever.
d. Align the microprocessor with the socket (note the alignment mark and the
position of the notches); then, carefully place the microprocessor on the
socket and close the microprocessor bracket frame.
Note: The microprocessor fits only one way on the socket.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Microprocessor bracket frame
Microprocessor
Alignment marks
Microprocessor release level
e. Carefully close the microprocessor release lever to the closed position to
secure the microprocessor in the socket.
3. Install the heat sink:
a. Clean the grease from the heat sink and apply new grease on the
microprocessor.
b. Align the heat sink on top of the microprocessor.
c. Lower the rear flange of the heat-sink into the opening in the retainer
bracket and press down firmly on the front of the heat-sink until it is seated
securely.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Heat sink release lever
Lock tab
Retainer bracket
Microprocessor
d. Rotate the heat-sink release lever to the closed position and hook it
underneath the lock tab.
Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed
from the top of the microprocessor and is going to be reused or when debris is
found in the grease.
When you are installing the heat sink on the same microprocessor that is was
removed from, make sure that:
v The thermal grease on the heat sink and microprocessor is not contaminated.
v Additional thermal grease is not added to the existing thermal grease on the heat
sink and microprocessor.
Note:
To replace damaged or contaminated thermal grease on the microprocessor and
heat sink, complete the following steps:
1. Place the heat sink on a clean work surface.
2. Remove the cleaning pad from its package and unfold it completely.
3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat
sink.
Note: Make sure that all of the thermal grease is removed.
4. Use a clean area of the cleaning pad to wipe the thermal grease ꢀ1ꢁ from the
microprocessorꢀ2ꢁ; then, dispose of the cleaning pad after all of the thermal
grease is removed.
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5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL
each on the top of the microprocessor. The outermost dots must be within
approximately 5 mm of the edge of the microprocessor, this is to ensure uniform
distribution of the grease.
Note: If the grease is properly applied, approximately half of the grease will
remain in the syringe.
6. Install the heat sink onto the microprocessor.
If you have other options to install or remove, do so now. Otherwise, go to
Removing and installing a hot-swap power supply
This procedure is used when either installing an optional hot-swap power supply or
replacing a defective power supply. The removal procedure is used only when
replacing a power supply.
This procedure applies only to server models that have hot-swap power supplies.
When you remove or install a hot-swap power supply, observe the following
precautions.
v The server comes with one 675-watt hot-swap 12-volt output power supply. The
input voltage is 110 V ac or 220 V ac auto-sensing.
v You can install an optional 675-watt hot-swap 12-volt output power supply for
redundancy.
v These power supplies are designed for parallel operation. In the event of a
power-supply failure, the redundant power supply continues to power the system.
The server supports a maximum of two power supplies.
Statement 5:
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CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Removing a hot-swap power supply
To remove a hot-swap power supply, complete the following steps:
2. If only one power supply is installed, turn off the server and peripheral devices
and disconnect all power cords.
3. If the server is in a rack, at the back of the server, pull back the
cable-management arm to gain access to the rear of the server and the power
supply ꢀ1ꢁ.
4. Press and hold the release tab ꢀ2ꢁ to the left. Grasp the handle and pull the
power supply out of the server.
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5. If you are instructed to return the power supply, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Installing a hot-swap power supply
The following notes describe the type of power supply that the server supports and
other information that you must consider when installing a power supply:
To install a hot-swap power supply, complete the following steps:
2. Touch the static-protective package that contains the hot-swap power supply ꢀ2ꢁ
to any unpainted metal surface on the server; then, remove the power
supplyꢀ2ꢁ from the package and place it on a static-protective surface.
3. If you are installing a hot-swap power supply into an empty bay, remove the
power-supply filler panel ꢀ3ꢁ from the power-supply bay.
4. Grasp the handle on the rear of the power supply and slide the power supply
forward into the power-supply bay until it clicks. Make sure that the power
supply connects firmly into the power-supply backplane.
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5. Route the power cord through the handle so that it does not accidentally
become unplugged.
6. Connect the power cord for the new power supply to the power-cord connector
on the power supply.
7. Connect the other end of the power cord to a properly grounded electrical
outlet.
8. Make sure that the ac power LED and the dc power LED on the power supply
are lit, indicating that the power supply is operating correctly. The two green
LEDs are to the right of the power-cord connector.
Removing and installing a hot-swap fan assembly
The server supports up to six hot-swap cooling fans.
Removing a hot-swap fan assembly
Attention: To ensure proper server operation, replace a failed fan within 30
seconds.
To remove a hot-swap-fan, complete the following steps:
LED near the connector of the failing fan assembly is lit.
3. Disconnect the cable of the failing fan from the connector.
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ꢀ1ꢁ Fan tabs
ꢀ2ꢁ Fan connector on the
system board
ꢀ6ꢁ
ꢀ7ꢁ
Fan 4
Fan 5
ꢀ3ꢁ Fan 1
ꢀ4ꢁ Fan 2
ꢀ8ꢁ
ꢀ9ꢁ
Fan 6
Fan connector
ꢀ5ꢁ Fan 3
ꢀ10ꢁ Fan (side view)
4. Grasp the orange fan tabs on both ends of the fan and pull it up out of the
server. If you are removing fans 3 and 4, you need to first remove the DIMM air
Attention: To ensure proper operation, replace a failed fan as soon as
possible.
5. If you are instructed to return the fan, follow all of the packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Installing a hot-swap fan assembly
To install an additional hot-swap fan, complete the following steps:
3. Touch the static-protective package that contains the new fan to any unpainted
metal surface on the server. Then, remove the new fan from the package.
4. If you are replacing a fan, grasp the orange fan tabs ꢀ1ꢁ on both ends of the
existing fan and pull it up out of the server. If you are replacing fans 3 and 4,
you will need to remove the DIMM air baffle first (see “Removing and installing
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ꢀ1ꢁ Fan tabs
ꢀ2ꢁ Fan connector on the
system board
ꢀ6ꢁ
ꢀ7ꢁ
Fan 4
Fan 5
ꢀ3ꢁ Fan 1
ꢀ4ꢁ Fan 2
ꢀ8ꢁ
ꢀ9ꢁ
Fan 6
Fan connector
ꢀ5ꢁ Fan 3
ꢀ10ꢁ Fan (side view)
Attention: To ensure proper operation, replace a failed fan as soon as
possible.
5. Orient the new fan over the fan slot in the fan assembly bracket so that the fan
cable connector aligns with the fan connector on the system board.
6. Insert the fan into the fan slot in the fan assembly bracket and press it down
until it is seated correctly in the slot and the fan cable is seated correctly in the
fan connector on the system board.
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If you have other options to install or remove, do so now. Otherwise, go to
Removing and installing the SAS/SATA RAID riser-card assembly
To remove and install the SAS/SATA RAID riser-card assembly, complete the steps
in this section.
Removing the SAS/SATA RAID riser-card assembly
To remove the SAS/SATA RAID riser-card assembly, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords; then,
remove the cover (see “Removing and replacing the cover” on page 43).
3. Disconnect the cables from the connectors on the SAS/SATA controller; then,
grasp the controller and pull it out of the connector on the RAID riser-card
assembly.
4. Remove the flash device from the SAS/SATA RAID riser card ꢀ1ꢁ, if one is
installed.
ꢀ1ꢁ
ꢀ2ꢁ
SAS/SATA riser card
ServeRAID-BR10i controller
5. If you are instructed to return the RAID riser-card assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing the SAS/SATA RAID riser-card assembly
To install the SAS/SATA RAID riser-card assembly, complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables; then, remove the server cover (see “Removing and
3. Reinstall the SAS/SATA adapter, if one was removed.
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4. Reinstall the flash device, if it was removed.
5. Align the SAS/SATA RAID riser-card assembly keys correctly with the
connector on the system board and press down on the assembly until it is
seated firmly into the connector on the system board.
6. Connect the signal cables to the SAS/SATA adapter.
7. Install the cover.
8. Slide the server into the rack.
9. Reconnect the power cord and any cables that you removed.
10. Turn on the peripheral devices and the server.
Removing and installing the battery
To remove and install the battery, complete the steps in this section.
Removing the battery
To remove the system-board battery, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords; then,
remove the cover (see “Removing and replacing the cover” on page 43).
4. Locate the battery ꢀ1ꢁ on the system board.
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5. Remove the system-board battery:
a. Use one finger to push the battery horizontally out of its housing.
b. Use your thumb and index finger to lift the battery from the socket.
6. Dispose of the battery as required by local ordinances or regulations. See the
Safety and Warranty Guide for more information.
Installing the battery
The following notes describe information that you must consider when replacing the
system-board battery in the server.
v When replacing the system-board battery, you must replace it with a lithium
battery of the same type from the same manufacturer.
v After you replace the system-board battery, you must reconfigure the server and
reset the system date and time.
v To avoid possible danger, read and follow the following safety statement.
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Statement 2:
CAUTION:
When replacing the lithium battery, use only an equivalent type battery
recommended by the manufacturer. If your system has a module containing a
lithium battery, replace it only with the same module type made by the same
manufacturer. The battery contains lithium and can explode if not properly
used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
To install the replacement system-board battery, complete the following steps:
1. Follow any special handling and installation instructions that come with the
replacement battery.
2. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket on the side opposite
the battery clip.
b. Press the battery down into the socket until it clicks into place. Make sure
that the battery clip holds the battery securely.
4. Slide the server into the rack.
5. Reconnect the external cables; then, reconnect the power cords and turn on the
peripheral devices and the server.
6. Start the UEFI Setup Utility program and reset the configuration.
v Set the system date and time.
v Set the power-on password.
v Reconfigure the server.
Removing and installing the PCI riser-card assembly
To remove and install the PCI riser-card assembly, complete the steps in this
section.
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Removing the PCI riser-card assembly
To remove a PCI riser-card assembly, complete the following steps:
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables.
Note: When you disconnect the power source from the server, you will lose the
ability to view the LEDs because the LEDs will not be lit with the power source
removed. Before disconnecting the power source, make a note of which LEDs
are lit, including the LEDs that are lit on the operation information panel, the
EasyLED panel, and LEDs that are lit inside the server on the system board;
4. If an adapter is installed in the riser-card assembly, disconnect any cables that
are connected to the adapter.
5. Grasp the rear of the riser-card assembly from the rear and lift it out of the PCI
riser-card slot on the system board.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
PCI riser-card assembly (full-height, full-length adapters)
PCI riser-card assembly (low-profile adapters)
PCI riser connector 1
PCI riser connector 2
6. Remove the adapter, if one is present, from the riser-card assembly.
7. Set the adapter and riser-card assembly aside.
Installing the PCI riser-card assembly
To replace a PCI riser-card assembly, complete the following steps:
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2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables.
5. Set any jumpers or switches on the adapter as directed by the adapter
manufacturer.
6. Align the PCI riser-card assembly with the PCI slot connector on the system
board: then, press down firmly until the riser-card assembly in seated correctly
in the connector on the system board.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
PCI riser-card assembly (full-height, full-length adapters)
PCI riser-card assembly (low-profile adapters)
PCI riser connector 1
PCI riser connector 2
Removing and installing the hot-swap SAS/SATA hard disk drive
backplane
To remove and install the hot-swap SAS/SATA hard disk drive backplane, complete
the steps in this section.
Removing the hot-swap SAS/SATA hard disk drive backplane
To remove the hot-swap SAS/SATA hard disk drive backplane, complete the
following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Pull the hard disk drives out of the server slightly to disengage them from the
backplane.
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5. Disconnect the power cable from the power backplane.
6. Disconnect the signal cable from the system board.
7. Lift up to remove the backplane from the slots.
8. Push backwards on the backplane until it is clear of the slots.
9. Lift the backplane out of the server.
10. Disconnect the power cable and the signal cable from the disk drive
backplane.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Backplane tabs
Hard disk drive backplane
Backplane tabs
Backplane bracket slots
11. If you are instructed to return the backplane, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Installing the hot-swap SAS/SATA hard disk drive backplane
To install the replacement hot-swap SAS/SATA hard disk drive backplane, complete
the following steps:
2. Connect the power cable and signal cable to the replacement backplane.
3. Insert the backplane into the drive cage.
4. Align the tabs on the backplane with the slots on the left and right brackets.
5. Push down firmly until the backplane is fully seated and the locking tabs snaps
into place.
6. Reconnect the power cable and the signal cable from the disk drive backplane.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Backplane tabs
Hard disk drive backplane
Backplane tabs
Backplane bracket slots
8. Replace the hard disk drives.
9. Slide the server into the rack.
10. Reconnect the power cords and any cables that were removed.
11. Turn on the peripheral devices and the server.
Removing and installing the operator information panel assembly
To remove and install the operator information panel assembly, complete the steps
in this section.
Removing the operator information panel assembly
To remove the operator information panel, complete the following steps.
2. Turn off the server and peripheral devices and disconnect all power cords; then,
remove the cover (see “Removing and replacing the cover” on page 43).
3. Disconnect the cable from the back of the operator information panel assembly
ꢀ1ꢁ.
4. Push the blue release latch ꢀ2ꢁ to the left until it unlatches.
5. Reach inside the server and push the assembly toward the front of the server.
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6. From the front of the server, carefully pull the assembly out of the server while
moving it slightly side to side.
7. If you are instructed to return the operator information panel assembly, follow all
packaging instructions, and use any packaging materials for shipping that are
supplied to you.
Installing the operator information panel assembly
To install the operator information panel, complete the following steps.
2. From the front of the server, slide the operator information panel ꢀ1ꢁ into the
server until it clicks into place.
3. Inside the server, connect the cable to the rear of the operator information panel
assembly.
The following illustration shows the cable routing for the operator information
panel:
Note: The operation information panel cable should go in between the
Video/USB cable (on the bottom) and the CD/DVD cable (on the top) when all
three cables are installed in the server.
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ꢀ1ꢁ
ꢀ2ꢁ
Operator information panel connector
Operator information panel cable
5. Slide the server into the rack.
6. Reconnect the power cords and any cables that were removed.
7. Turn on the peripheral devices and the server.
Removing and installing the system board
To remove and install the system board, complete the steps in this section.
Removing the system board
To remove the system board, complete the following steps.
Notes:
1. When you replace the system board, make sure that you remove IMM Premium
and place it on the new system board. For information about the location of the
2. When you replace the system board, you must either update the server with the
latest firmware or restore the pre-existing firmware that the customer provides
on a diskette or CD image. Make sure that you have the latest firmware or a
copy of the pre-existing firmware before you proceed.
2. Turn off the server and peripheral devices and disconnect all power cords;
then, remove the cover (see “Removing and replacing the cover” on page 43).
Note: When you replace the system board, you must either update the server
with the latest firmware or restore the pre-existing firmware that the customer
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provides on a diskette or CD image. Make sure that you have the latest
firmware or a copy of the pre-existing firmware before you proceed.
4. Remove the SAS/SATA RAID riser-card assembly and then remove the base
5. Remove the microprocessor 2 and DIMM air baffles from the system board
6. Remove all heat sinks and microprocessors, and set them aside on a
static-protective surface for reinstallation.
7. Remove the memory modules and set them aside on a static-protective
surface for reinstallation (see “Removing and installing a memory module
Note: Make a note of the location of each DIMM as you remove it, so that you
can later reinstall it in the same connector.
8. Remove IMM Premium from the system board and set it aside. You will have
to install IMM Premium on the new system board.
9. Disconnect all cables from the system board. Make a list of each cable as you
disconnect it; you can then use this as a checklist when you install the new
system board.
11. Press the fan brackets release latches (one is to the left of fan 6 and one is to
the right of fan 1) inward toward the fans and rotate the fan assembly brackets
up toward the front of the server.
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12. Lift up the system board and carefully remove it from the server, being careful
not to damage any surrounding components.
13. If you are instructed to return the system board, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing the system board
Notes:
1. When reassembling the components in the server, be sure to route all cables
carefully so that they are not exposed to excessive pressure.
2. When you replace the system board, you must either update the server with the
latest firmware or restore the pre-existing firmware that the customer provides
on a diskette or CD image.
Important: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code
To install the system board, complete the following steps:
2. Grasp the fan assembly brackets and rotate them down toward the chassis.
3. Grasp the fan assembly brackets and rotate them down toward the chassis.
5. Reinstall the microprocessor and heat sink.
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9. Reinstall the PCI riser-card assemblies and adapters, if any were installed (see
11. Reconnect to the system board the cables that you disconnected.
13. Slide the server into the rack.
14. Reconnect the power cords and any cables that you removed.
15. Turn on the peripheral devices and the server.
Important: Perform the following updates:
v Either update the server with the latest RAID firmware or restore the pre-existing
firmware from a diskette or CD image.
v Update the UUID.
v Update the DMI/SMBIOS.
Removing and installing a CD/DVD drive
To remove and install a CD/DVD drive, complete the steps in this section.
Removing a CD/DVD drive
To remove a CD/DVD drive, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Press and hold the release tab ꢀ1ꢁ down as you push the drive ꢀ2ꢁ from the
rear to slide it out of the bay.
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5. Slide the drive-retention clip ꢀ1ꢁ from the side of the drive ꢀ2ꢁ. Save the clip to
use when you install the replacement drive.
ꢀ1ꢁ
ꢀ2ꢁ
Drive-retention clip
Alignment pins
6. If you are instructed to return the CD/DVD drive, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing a CD/DVD drive
The following notes describe the type of drives that the server supports and other
information that you must consider when you install a hard disk drive.
v Locate the documentation that comes with the drive and follow those instructions
in addition to the instructions in this chapter.
v Make sure that you have all the cables and other equipment that are specified in
the documentation that comes with the drive.
v The server supports one ultra-slim SATA optical drive. The server comes
standard with a CD/DVD-ROM installed.
If you need to replace a CD/DVD drive, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Disconnect the drive cable from the system board.
5. Locate the blue release tab ꢀ1ꢁ on the rear of the drive; then, while you press
the tab, push the drive ꢀ2ꢁ toward the front of the server.
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6. Install the retention clip to the side of the drive.
ꢀ1ꢁ
ꢀ2ꢁ
Drive-retention clip
Alignment pins
Note: If you are installing a drive that contains a laser, observe the following
safety precaution.
Statement 3:
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CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices,
or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B
laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
`
Appareil A Laser de Classe 1
7. Slide the drive through the front of the server.
8. Touch the static-protective package that contains the new optical drive to any
unpainted metal surface on the server; then, remove the drive from the
package and place it on a static-protective surface.
9. Follow the instructions that come with the drive to set any jumpers or switches.
10. Attach the drive retention clip that you removed from the previous drive to the
side of the new drive.
11. Align the drive in the drive bay and slide the drive into the CD/DVD drive bay
until the drive clicks into place.
12. Connect the drive cable to the system board.
The following illustration shows the cable routing for the CD/DVD drive:
Note: The CD/DVD cable should go on the top of the operation information
panel cable (in the middle) and the Video/USB cable (on the bottom) when all
three cables are installed in the server.
13. Reconnect the power cord and any cables that you removed.
14. Turn on the peripheral devices and the server.
Removing a CD/DVD cable
To remove the CD/DVD cable, complete the following steps:
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2. Turn off the server and peripheral devices and disconnect all power cords.
5. Remove the CD/DVD drive.
6. From the front of the server, grasp the cable connector latch ꢀ1ꢁ and slide it up
toward the fan bracket; then, press the spring latch ꢀ2ꢁ (right of the cable
connector) and slide the cable connector to the right.
7. Remove the cable from the optical drive cage connector and set it aside.
8. If you are instructed to return the CD/DVD drive, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing the CD/DVD cable
To install the CD/DVD cable, complete the following cable:
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Align the cable connector with the connector on the rear of the optical drive
cage and press the cable connector into the optical drive cage connector until
it is firmly seated.
4. Pull the cable connector latch up and hold it there while you slide the cable
connector to the left; then, slide the cable connector latch down to lock the
cable in place.
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ꢀ1ꢁ
ꢀ2ꢁ
Cable connector latch
Spring latch on CD/DVD drive cage
The following shows cable routing for the CD/DVD cable:
ꢀ1ꢁ
ꢀ2ꢁ
CD/DVD optical drive connector
CD/DVD drive cable
Note: The CD/DVD cable should be routed over the top of the operation
information panel cable (in the middle) and the USB/Video cable (on the
bottom) when all three cables are installed in the server.
6. Reinstall the fans
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7. Replace the cover
8. Slide the server into the rack.
9. Reconnect the power cord and any cables that you removed.
10. Turn on the peripheral devices and the server.
Removing and installing the virtual media key
To remove and install the virtual media key, complete the steps in this section.
Removing the virtual media key
To remove the virtual media key, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Grasp the virtual media key and gently slide it up and off of the mounting tab.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Virtual media key (front)
Mounting bracket (rear)
Mounting tab
Virtual media key connector
5. If you are instructed to return the virtual media key, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing the virtual media key
To install the virtual media key, complete the following steps:
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3. Align the virtual media key with the mounting tab and slide it down the tab onto
the connector on the system board. Press the virtual media key down into the
connector until it is firmly seated on the system board.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Virtual media key (front)
Mounting bracket (rear)
Mounting tab
Virtual media key connector
5. Slide the server into the rack.
6. Reconnect the power cord and any cables that you removed.
7. Turn on the peripheral devices and the server.
Removing and installing the optional two-port Ethernet adapter
To remove and install the optional two-port Ethernet adapter, complete the steps in
this section.
Removing the optional two-port Ethernet adapter
To remove the optional two-port Ethernet adapter, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
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4. Remove the PCI riser-card assembly from PCI riser connector 1 (see
5. Press the retention tabs away from the adapter.
6. Grasp the Ethernet adapter and disengage it from the connector on the system
board; then, slide it out of the slot on the rear of the chassis and lift it out of the
server.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
Ethernet adapter
Ethernet adapter connector
Adapter bracket
7. If you are instructed to return the Ethernet adapter, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing the optional two-port Ethernet adapter
To install the Ethernet adapter, complete the following steps:
3. Touch the static-protective package that contains the Ethernet adapter to any
unpainted metal surface on the server. Then, remove the Ethernet adapter
from the package.
4. Remove the Ethernet adapter filler panel on the rear of the chassis (if it has
not been removed already).
5. Attach the Ethernet adapter bracket to the Ethernet adapter (if the bracket is
not already installed on the system board).
6. Align the adapter with the Ethernet adapter connector on the system board.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Ethernet adapter filler panel
Ethernet adapter
Adapter bracket
Ethernet adapter connector
7. Lower the adapter onto the connector and press it firmly into the connector on
the system board until it is seated firmly.
10. Slide the server into the rack.
11. Reconnect the power cord and any cables that you removed.
12. Turn on the peripheral devices and the server.
Removing and installing the PCI riser-card bracket from the riser card
To remove and install the PCI riser-card bracket from the riser card, complete the
steps in this section.
Removing the PCI riser-card bracket from the riser card
To remove the PCI riser-card bracket from the riser-card, complete the following
steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Remove the PCI riser-card assembly from PCI riser connector 1 (see
5. Press the retention tabs away from the adapter.
6. Remove the screw that attaches the PCI riser card to the PCI bracket.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
PCI riser-card bracket
Screw
PCI riser-card
7. If you are instructed to return the PCI bracket, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Installing the PCI riser- card bracket from the riser card
To install the PCI riser-card bracket to the riser card, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Align the holes on the PCI riser card and the PCI bracket and install the screw
that attaches the PCI riser-card to the PCI bracket.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
PCI riser-card bracket
Screw
PCI riser-card
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7. Reconnect the cables for the adapter.
9. Slide the server into the rack.
10. Reconnect the power cords and any cables that you removed.
11. Turn on the peripheral devices and the server.
Removing and installing a remotely installed RAID adapter battery
To remove and install a remotely installed RAID adapter battery, complete the steps
in this section.
Removing a remotely installed RAID adapter battery
If a RAID adapter battery is installed remotely on the microprocessor 2 air baffle
and you need to replace it, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. From the top of the microprocessor 2 air baffle, remove the battery retention clip
that holds the battery in place. Press the release tab toward the front of the
server and remove the battery retention clip.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
Microprocessor 2 air baffle
Battery retention clip
Battery
Release tab
5. Disconnect the remote battery cable from the remote battery cable connector on
the battery carrier and lift the battery and battery carrier from the slot. See the
following illustration for the location of the connectors on the battery carrier.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
Battery cable
Remote battery cable connector
Battery
Battery carrier
Battery connector
6. Disconnect the battery cable from the battery cable connector on the battery
carrier.
7. Remove the three screws that attaches the battery carrier to the battery and
remove the battery from the battery carrier.
Note: If your battery ꢀ1ꢁ and battery carrier ꢀ2ꢁ are attached with a clip,
squeeze the clip on the side of the battery carrier to remove the battery from the
battery carrier.
If you are instructed to return the RAID adapter battery, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to you.
Installing a RAID adapter remotely in the server
When you install any RAID adapter that come with batteries in the PCI slot 1 and
PCI slot 2, it is sometimes necessary to install the batteries in another location in
the server to prevent the batteries from overheating. The batteries must be installed
only on top of the microprocessor 2 air baffle. To install the RAID adapter battery in
the server, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Route the remote battery cable through the notches on the microprocessor 2 air
baffle.
Attention: Make sure that the cable is not pinched and does not cover any
connectors or obstruct any components on the system board.
5. Install the battery on the microprocessor 2 air baffle:
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v Connect the battery cable to the battery cable connector on the battery
carrier.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
Battery cable
Remote battery cable connector
Battery
Battery carrier
Battery connector
v Place the battery carrier in the battery mounting slot on the microprocessor 2
air baffle and ensure that battery carrier posts align with the rings on the
battery mounting slot so that the battery carrier is secure in the slot.
Note: The positioning of the remote battery depends on the type of remote
battery that you install.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
Battery retention clip
Battery
Posts
Battery mounting slots
Rings
Microprocessor 2 air baffle
Posts
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v Take the battery retention clip and place it underneath the other tab while
pressing release tab toward the front of the server; then, press it down until it
snaps in place to hold the battery carrier firmly in place.
7. Slide the server into the rack.
8. Reconnect the power cords and all external cables, and turn on the server and
peripheral devices.
Removing and installing the bezel
To remove and install the bezel, complete the steps in this section.
Removing the bezel
To remove the bezel, complete the following steps:
2. Turn off the server and peripheral devices and disconnect all power cords.
3. Remove the hard disk drives and filler panels from the hard disk drive bays (see
4. Remove the screws ꢀ1ꢁ from the bezel ꢀ2ꢁ.
5. Remove the screws from the video connector ꢀ3ꢁ.
6. Pull the top of the bezel out slightly; then, rotate it downward until the tabs on
the bottom of the bezel disengages from the chassis and set it aside.
Installing the bezel
To install the bezel, complete the following steps:
1. Insert the tabs on the bottom of the bezel into the holes on the chassis.
2. Rotate the bezel ꢀ2ꢁ upward to the server and reinstall the bezel screws ꢀ1ꢁ.
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3. Reinstall the screws on the video connector ꢀ3ꢁ.
4. Reinstall the hard disk drives and drive bay filler panels into the drive bays.
6. Reconnect the power cords and any cables that you removed.
7. Slide the server into the rack.
8. Turn on the peripheral devices and the server.
Removing and installing the operator information panel assembly
To remove and install the operator information panel, complete the steps in this
section.
Removing the operator information panel assembly
To remove the operator information panel, complete the following steps.
2. Turn off the server and peripheral devices and disconnect all power cords.
4. Disconnect the cable from the back of the operator information panel ꢀ1ꢁ
assembly.
5. Use an object to push down on the release tab; hold down the release tab ꢀ2ꢁ
and push the blue push point on the rear of the panel to the front of the server.
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6. From the front of the server, carefully pull the assembly out of the server while
you move it slightly from side to side.
7. If you are instructed to return the operator information panel assembly, follow all
packaging instructions, and use any packaging materials for shipping that are
supplied to you.
Installing the operator information panel assembly
To install the operator information panel, complete the following steps.
2. From the front of the server, slide the operator information panel into the server
until it clicks into place.
3. Inside the server, connect the cable to the rear of the operator information panel
ꢀ1ꢁ assembly.
The following illustration shows the cable routing for the operator information
panel:
Note: The operation information panel cable should go in between the
Video/USB cable (on the bottom) and the CD/DVD cable (on the top) when all
three cables are installed in the server.
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ꢀ1ꢁ
ꢀ2ꢁ
Operator information panel cable
Operator information panel connector
5. Slide the server into the rack.
6. Reconnect the power cords and any cables that you removed.
7. Turn on the peripheral devices and the server.
Completing the installation
To complete the installation, complete the following steps:
3. Install the server in the rack cabinet (see the Rack Installation Instructions that
come with the server for instructions).
4. Reconnect the cables and power cords.
6. Slide the server back into the rack, if necessary.
Connecting the cables
The following illustration shows the locations of the input and output connectors on
the front of the server.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
Hard disk drive activity LED (green)
Hard disk drive status LED (amber)
Drive bay 0
Drive bay 2
Drive bay 4
Power-control button and LED
Operator information panel
Operator information panel release
latch
ꢀ11ꢁ Rack release latch
ꢀ12ꢁ USB 2 connector
ꢀ13ꢁ Optical drive eject button
ꢀ14ꢁ Optical drive activity LED
ꢀ15ꢁ Optical drive bay
ꢀ16ꢁ Drive bay 5
ꢀ17ꢁ Drive bay 3
ꢀ18ꢁ Drive bay 1
ꢀ9ꢁ
Video connector
ꢀ19ꢁ Rack release latch
ꢀ10ꢁ USB 1 connector
The following illustration shows the LEDs on the rear of the server.
ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
ꢀ5ꢁ
ꢀ6ꢁ
ꢀ7ꢁ
ꢀ8ꢁ
Slot 1, PCI Express
Ethernet activity LED
Ethernet link LED
Video connector
Slot 2, PCI Express
USB 4 connector
AC LED (green)
ꢀ11ꢁ USB 3 connector
ꢀ12ꢁ Serial connector
ꢀ13ꢁ System-error LED (amber)
ꢀ14ꢁ System-locator LED (blue)
ꢀ15ꢁ Power-control button LED (green)
ꢀ16ꢁ Ethernet 2 connector
ꢀ17ꢁ Ethernet 1 connector
ꢀ18ꢁ Ethernet connectors 3 and 4 (with
optional 2-port Ethernet card)
ꢀ19ꢁ System management Ethernet
connector
DC LED (green)
ꢀ9ꢁ
Power supply error LED (amber)
ꢀ10ꢁ Power cord connectors
You must turn off the server before you connect or disconnect cables.
See the documentation that comes with any external devices for additional cabling
instructions. It might be easier for you to route cables before you connect the
devices to the server.
Cable identifiers are printed on the cables that come with the server and optional
devices. Use these identifiers to connect the cables to the correct connectors.
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ꢀ1ꢁ
ꢀ2ꢁ
USB cable release lever
USB cable
There are release levers on the Ethernet and systems management connectors. To
disconnect a cable from one of these connectors, pull up on the lever to release the
cable.
ꢀ1ꢁ
ꢀ2ꢁ
Ethernet activity
LED
Ethernet port
ꢀ3ꢁ
ꢀ4ꢁ
Ethernet speed LED
Ethernet cable release lever
Updating the server configuration
When you start the server for the first time after you add or remove an internal
option or external device, you might receive a message that the configuration has
changed. The UEFI Setup Utility program starts automatically so that you can save
the new configuration settings.
Some options have device drivers that you must install. For information about
installing device drivers, see the documentation that comes with each option.
If the server has an optional RAID adapter and you have installed or removed a
hard disk drive, see the documentation that comes with the RAID adapter for
information about reconfiguring the disk arrays.
For information about configuring the integrated Gigabit Ethernet controller, see
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Chapter 6. Configuring the server
The following configuration programs come with the server:
v Configuration/Setup Utility program
The Configuration/Setup Utility program is part of the UEFI. Use it to configure
serial port assignments, change interrupt request (IRQ) settings, change the
startup-device sequence, set the date and time, and set passwords.
v Boot Manager program
The Boot Manager program is part of the server firmware. Use it to override the
startup sequence that is set in the Setup utility and temporarily assign a device to
be first in the startup sequence.
v LSI Configuration Utility program
Use the LSI Configuration Utility program to configure the integrated SAS/SATA
controller with RAID capabilities and the devices that are attached to it. For
information about using this program, see “Using the LSI Configuration Utility
v ThinkServer EasyStartup program
This program simplifies the process of configuring your RDID controller and
device drivers. It is on the ThinkServer EasyStartup DVD provided with your
v Broadcom Gigabit Ethernet Utility program
Use this program to specify where the network startup option is displayed in the
startup sequence.
v ThinkServer EasyManage products
ThinkServer EasyManage Core Server and ThinkServer EasyManage Agent work
together to provide centralized hardware and software inventory management
and secure automated system management through a single console. See
v Integrated Management Module
Use the integrated management module (IMM) for configuration, to update the
firmware and sensor data record/field replaceable unit (SDR/FRU) data, and to
remotely manage a network.
v Remote presence capability and blue-screen capture
The remote presence and blue-screen capture feature are integrated into the
integrated management module (IMM). IMM Premium is required to enable the
remote presence functions. When IMM Premium is installed in the server, it
activates the remote presence functions. Without IMM Premium, you will not be
able to access the network remotely to mount or unmount drives or images on
the client system. However, you will still be able to access the Web interface
without IMM Premium. You can order IMM Premium, if one did not come with
your server.
v Ethernet controller configuration
For information about configuring the Ethernet controller, see “Configuring the
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Using the Setup Utility
The Setup Utility program is part of the UEFI. You can use it to perform the
following tasks:
v View configuration information
v View and change assignments for devices and I/O ports
v Set the date and time
v Set and change passwords
v View and change the startup characteristics of the server and the order of startup
devices (startup-drive sequence)
v View and change settings for advanced hardware features
v View and clear the event and error logs
v Change interrupt request (IRQ) settings
v Resolve configuration conflicts
Starting the Setup utility
To start the Setup utility, complete the following steps:
1. Turn on the server.
Note: Approximately 1 to 3 minutes after the server is connected to ac power,
the power-control button becomes active.
2. When the prompt <F1> Setup is displayed, press F1. If you have set an
administrator password, you must type the administrator password to access the
full Setup utility menu. If you do not type the administrator password, a limited
Setup utility menu is available.
3. Select settings to view or change.
UEFI Setup Utility menu choices
The following choices are on the Setup utility main menu for the UEFI. Depending
on the version of the firmware, some menu choices might differ slightly from these
descriptions.
v System Information
Select this choice to view information about the server. When you make changes
through other choices in the Setup utility, some of those changes are reflected in
the system information; you cannot change settings directly in the system
information. This choice is on the full Setup utility menu only.
– System Summary
Select this choice to view configuration information, including the ID, speed,
and cache size of the microprocessors, machine type and model of the server,
the serial number, the system UUID, and the amount of installed memory.
When you make configuration changes through other options in the Setup
utility, the changes are reflected in the system summary; you cannot change
settings directly in the system summary.
– Product Data
Select this choice to view the system-board identifier, the revision level or
issue date of the firmware, the integrated management module and
diagnostics code, and the version and date.
This choice is on the full Setup utility menu only.
v System Settings
Select this choice to view or change the server component settings.
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– Processors
Select this choice to view or change the processor settings.
– Memory
Select this choice to view or change the memory settings.
– Devices and I/O Ports
Select this choice to view or change assignments for devices and input/output
(I/O) ports. You can configure the serial ports; configure remote console
redirection; enable or disable integrated Ethernet controllers, the SAS/SATA
adapter, SATA optical drive channels, and PCI slots; and view the system
Ethernet MAC addresses. If you disable a device, it cannot be configured, and
the operating system will not be able to detect it (this is equivalent to
disconnecting the device).
– Power
Select this choice to view or change power capping to control consumption,
processors, and performance states.
– Legacy Support
Select this choice to view or set legacy support.
- Force Legacy Video on Boot
Select this choice to force INT video support, if the operating system does
not support UEFI video output standards.
- Rehook INT
Select this choice to enable or disable devices from taking control of the
boot process. The default is Disable.
- Legacy Thunk Support
Select this choice to enable or disable UEFI to interact with PCI mass
storage devices that are non-UEFI compliant.
– Integrated Management Module
Select this choice to view or change the settings for the integrated
management module.
- POST Watchdog Timer
Select this choice to view or enable the POST watchdog timer.
- POST Watchdog Timer Value
Select this choice to view or set the POST loader watchdog timer value.
- Reboot System on NMI
Enable or disable restarting the system whenever a nonmaskable interrupt
(NMI) occurs. Disabled is the default.
- Disallow commands on USB Interface
Select this choice to enable or disable the Ethernet over USB interface on
IMM.
- Network Configuration
Select this choice to view the system management network interface port,
the IMM MAC address, the current IMM IP address, and the host name;
define the static IMM IP address, subnet mask, and gateway address;
specify whether to use the static IP address or have DHCP assign the IMM
IP address; save the network changes; and reset the IMM.
- Reset IMM to Defaults
Select this choice to view or reset IMM to the default settings.
- Reset IMM
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Select this choice to reset IMM.
– System Security
Select this choice to view or configure Trusted Platform Module (TPM)
support.
– Adapters and UEFI Drivers
Select this choice to view information about the UEFI 1.10 and UEFI 2.0
compliant adapters and drivers installed in the server.
– Network
Select this choice to view or configure the network device options, such as
iSCSI, PXE, and network devices.
Note: The configuration forms for UEFI 2.1 and greater compliant add-on
network devices might be located here.
– Storage
Select this choice to view or configure the storage device options.
Note: The configuration forms for UEFI 2.1 and greater compliant add-on
storage devices might be located here.
– Video
Select this choice to view or configure the video device options.
Note: The configuration forms for UEFI 2.1 and greater compliant add-on
video devices might be located here.
v Date and Time
Select this choice to set the date and time in the server, in 24-hour format
(hour:minute:second).
This choice is on the full Setup utility menu only.
v Start Options
Select this choice to view or change the start options, including the startup
sequence, keyboard NumLock state, PXE boot option, and PCI device boot
priority. Changes in the startup options take effect when you start the server.
The startup sequence specifies the order in which the server checks devices to
find a boot record. The server starts from the first boot record that it finds. For
example, you can define a startup sequence that checks for a disc in the
CD-RW/DVD drive, then checks the hard disk drive, and then checks a network
adapter.
This choice is on the full Setup utility menu only.
v Boot Manager
Select this choice to view, add, delete, or change the device boot priority, boot
from a file, select a one-time boot, or reset the boot order to the default setting.
v System Event Logs
Select this choice to enter the System Event Manager, where you can view the
error messages in the system event logs. You can use the arrow keys to move
between pages in the error log.
The system event logs contain all event and error messages that have been
generated during POST, by the systems-management interface handler, and by
the system service processor. Run the diagnostic programs to get more
information about error codes that occur.
Important: If the system-error LED on the front of the server is lit but there are
no other error indications, clear the IMM system-event log. Also, after you
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complete a repair or correct an error, clear the IMM system-event log to turn off
the system-error LED on the front of the server.
– POST Event Viewer
Select this choice to enter the POST event viewer to view the POST error
messages.
– System Event Log
Select this choice to view the IMM system event log.
– Clear System Event Log
Select this choice to clear the IMM system event log.
v User Security
information.
This choice is on the full and limited Setup utility menu.
– Power-on Password
Select this choice to set or change a power-on password. See “Power-on
password” on page 120 for more information.
– Administrator Password
Select this choice to set or change an administrator password. An
administrator password is intended to be used by a system administrator; it
limits access to the full Setup utility menu. If an administrator password is set,
the full Setup utility menu is available only if you type the administrator
password at the password prompt. For more information, see “Administrator
v Save Settings
Select this choice to save the changes that you have made in the settings.
v Restore Settings
Select this choice to cancel the changes that you have made in the settings and
restore the previous settings.
v Load Default Settings
Select this choice to cancel the changes that you have made in the settings and
restore the factory settings.
v Exit Setup
Select this choice to exit from the Setup utility. If you have not saved the
changes that you have made in the settings, you are asked whether you want to
save the changes or exit without saving them.
Passwords
From the System Security choice, you can set, change, and delete a power-on
password and an administrator password. The System Security choice is on the
full Configuration/Setup Utility menu only.
If you set only a power-on password, you must type the power-on password to
complete the system startup; you have access to the full Configuration/Setup Utility
menu.
An administrator password is intended to be used by a system administrator; it
limits access to the full Configuration/Setup Utility menu. If you set only an
administrator password, you do not have to type a password to complete the
system startup, but you must type the administrator password to access the
Configuration/Setup Utility menu.
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If you set a power-on password for a user and an administrator password for a
system administrator, you can type either password to complete the system startup.
A system administrator who types the administrator password has access to the full
Configuration/Setup Utility menu; the system administrator can give the user
authority to set, change, and delete the power-on password. A user who types the
power-on password has access to only the limited Configuration/Setup Utility menu;
the user can set, change, and delete the power-on password, if the system
administrator has given the user that authority.
Power-on password
If a power-on password is set, when you turn on the server, the system startup will
not be completed until you type the power-on password. You can use any
combination of up to seven characters (A - Z, a - z, and 0 - 9) for the password.
If a power-on password is set, you can enable the Unattended Start mode, in which
the keyboard and mouse remain locked but the operating system can start. You can
unlock the keyboard and mouse by typing the power-on password.
If you forget the power-on password, you can regain access to the server in any of
the following ways:
v If an administrator password is set, type the administrator password at the
Configuration/Setup Utility program and reset the power-on password.
v Remove the battery from the server and then reinstall it. For instructions for
removing the battery, see the Hardware Maintenance Manual on the Lenovo
Support Web site.
v Change the position of the clear CMOS jumper on the system board to bypass
information.
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ꢀ1ꢁ
ꢀ2ꢁ
ꢀ3ꢁ
ꢀ4ꢁ
UEFI boot recovery jumper (J29)
IMM recovery jumper (J147)
SW4 switch block (reserved)
SW3 switch block
Attention: Before you change any switch settings or move any jumpers, turn off
the server; then, disconnect all power cords and external cables. See the safety
change settings or move jumpers on any system-board switch or jumper block that
is not shown in this document.
Administrator password
If an administrator password is set, you must type the administrator password for
access to the full Setup utility menu. You can use any combination of up to seven
characters (A - Z, a - z, and 0 - 9) for the password.
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Attention: If you set an administrator password and then forget it, there is no way
to change, override, or remove it. You must replace the system board.
Using the Boot Manager program
The Boot Manager program is a built-in, menu-driven configuration utility program
that you can use to temporarily redefine the first startup device without changing
settings in the Setup utility.
To use the Boot Manager program, complete the following steps:
1. Turn off the server.
2. Restart the server.
3. When the prompt <F12> Select Boot Device is displayed, press F12. If a
bootable USB mass storage device is installed, a submenu item (USB
Key/Disk) is displayed.
4. Use the Up arrow and Down arrow keys to select an item from the Boot
Selection Menu and press Enter.
The next time the server starts, it returns to the startup sequence that is set in the
Setup utility.
Configuring RAID controllers
The following table lists the various utilities available to configure RAID controllers
before an operating system is installed.
Table 10. RAID utilities
RAID configuration
utility
Where to find more
information
Description
Location
EasyStartup RAID
configuration utility
EasyStartup DVD
v For use with all
factory-supported
RAID controllers
v Automatically
detects hardware
and lists all
supported RAID
configurations
v Configures one
disk array per
controller using all
drives currently
attached to the
controller
v Created a RAID
response file that
can be used to
configure RAID
controllers on
similarly configured
Lenovo servers.
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Table 10. RAID utilities (continued)
RAID configuration
utility
Where to find more
information
Description
Location
MegaRAID BIOS
Configuration Utility
(WebBIOS)
For:
In system firmware.
To access:
v ServeRAID-MR10i
controller
v Use UEFI Setup
Utility.
v
ServeRAID-MR10is v Press Ctrl + H at
controller
the WebBIOS
prompt during
startup.
v
ServeRAID-MR10m
controller
LSI Logic MPT Setup For:
Utility
In system firmware.
To access:
v ServeRAID-BR10i
controller
v Use UEFI Setup
Utility.
v ServeRAID-BR10ie
controller
v Press Ctrl + C at
the LSI prompt
during startup.
Using the LSI Configuration Utility program
Use the LSI Configuration Utility program to configure and manage redundant array
of independent disks (RAID) arrays. Be sure to use this program as described in
this document.
v Use the LSI Configuration Utility program to:
– Perform™ a low-level format on a hard disk drive
– Create an array of hard disk drives with or without a hot-spare drive
– Set protocol parameters on hard disk drives
The integrated SAS/SATA controller with RAID capabilities supports RAID arrays.
You can use the LSI Configuration Utility program to configure RAID 1 (IM), RAID
1E (IME), and RAID 0 (IS) for a single pair of attached devices. If you install a
different type of RAID adapter, follow the instructions in the documentation that
comes with the adapter to view or change settings for attached devices.
When you are using the LSI Configuration Utility program to configure and manage
arrays, consider the following information:
v The integrated SAS/SATA controller with RAID capabilities supports the following
features:
– Integrated Mirroring (IM) with hot-spare support (also known as RAID 1)
Use this option to create an integrated array of two disks plus up to two
optional hot spares. All data on the primary disk can be migrated.
– Integrated Mirroring Enhanced (IME) with hot-spare support (also known as
RAID 1E)
Use this option to create an integrated mirror enhanced array of three to eight
disks, including up to two optional hot spares. All data on the array disks will
be deleted.
– Integrated Striping (IS) (also known as RAID 0)
Use this option to create an integrated striping array of two to eight disks. All
data on the array disks will be deleted.
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v Hard disk drive capacities affect how you create arrays. The drives in an array
can have different capacities, but the RAID controller treats them as if they all
have the capacity of the smallest hard disk drive.
v If you use an integrated SAS/SATA controller with RAID capabilities to configure
a RAID 1 (mirrored) array after you have installed the operating system, you will
lose access to any data or applications that were previously stored on the
secondary drive of the mirrored pair.
v If you install a different type of RAID controller, see the documentation that
comes with the controller for information about viewing and changing settings for
attached devices.
Starting the LSI Configuration Utility program
To start the LSI Configuration Utility program, complete the following steps:
1. Turn on the server.
Note: Approximately 3 minutes after the server is connected to ac power, the
power-control button becomes active.
2. When the prompt <F1> Setup is displayed, press F1. If you have set an
administrator password, you must type the administrator password to access the
full Setup utility menu. If you do not type the administrator password, a limited
Setup utility menu is available.
3. Select System Settings → Adapters and UEFI drivers.
4. Select Please refresh this page first and press Enter.
5. Select the device driver that is applicable for the SAS controller in the server.
For example, LSI Logic Fusion MPT SAS Driver.
6. To perform storage-management tasks, see the SAS controller documentation.
When you have finished changing settings, press Esc to exit from the program;
select Save to save the settings that you have changed.
Formatting a hard disk drive
Low-level formatting removes all data from the hard disk. If there is data on the disk
that you want to save, back up the hard disk before you perform this procedure.
Note: Before you format a hard disk, make sure that the disk is not part of a
mirrored pair.
To format a drive, complete the following steps:
1. From the list of adapters, select the controller (channel) for the drive that you
want to format and press Enter.
2. Select SAS Topology and press Enter.
3. Select Direct Attach Devices and press Enter.
4. To highlight the drive that you want to format, use the Up Arrow and Down
Arrow keys. To scroll left and right, use the Left Arrow and Right Arrow keys or
the End key. Press Alt+D.
5. To start the low-level formatting operation, select Format and press Enter.
Creating a RAID array of hard disk drives
To create a RAID array of hard disk drives, complete the following steps:
1. From the list of adapters, select the controller (channel) for which you want to
create an array.
2. Select RAID Properties.
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3. Select the type of array that you want to create.
4. In the RAID Disk column, use the Spacebar or Minus (-) key to select [Yes]
(select) or [No] (deselect) to select or deselect a drive from a RAID disk.
5. Continue to select drives, using the Spacebar or Minus (-) key, until you have
selected all the drives for your array.
6. Press C to create the disk array.
7. Select Save changes then exit this menu to create the array.
8. Exit the Setup utility.
Using the WebBIOS utility
The WebBIOS configuration utility enables you to create and manage RAID
configurations on LSI SAS controllers. The WebBIOS utility resides in the SAS
controller BIOS and operates independently of the operating system. The WebBIOS
utility provides a configuration wizard to guide you through the configuration of
virtual disks and physical arrays.
Starting the WebBIOS utility
Perform the following steps to start the WebBIOS utility and access the main menu:
1. After you turn on the power and when the computer is starting, you are
prompted to press Ctrl + H when the following message is displayed:
Copyright© LSI Logic Corporation
Press <Ctrl><H> for WebBIOS
2. Select an adapter from the list.
3. Click Start. The main WebBIOS utility interface is displayed. You can toggle
between the physical view and logical view of the storage devices that are
connected to the controller. Click Physical View or Logical View on the menu
in the left pane to change the view.
Main menu of the WebBIOS utility
The main menu includes the following options:
Adapter Properties
From this view, you can display and modify the properties of the SAS
adapter that is currently selected.
Scan Devices
From this view, you can re-scan the physical and virtual disks for any
changes in the drive status or physical configuration.
Virtual Disks
From this view, you can display and modify the virtual disk properties,
delete virtual disks, initialize disks, and perform other tasks.
Physical Drives
From this view, you can view the physical drive properties, create hot spare
disks, and perform other tasks.
Configuration Wizard
Select this to start the Configuration Wizard and create a new storage
configuration, clear a configuration, or add a new configuration.
Adapter Selection
From this view, you can select a different SAS adapter. Then, you can view
information about the adapter and the drives connected to it, or create a
new configuration for the adapter.
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Physical View or Logical View
Select this to toggle between the Physical View and Logical View.
Events
From this view, you can display the system events in the Event Information
page.
Exit
Select this to exit the WebBIOS utility and continue with the system boot.
Creating a storage configuration using the Configuration Wizard
Follow these steps to start create a storage configuration:
1. Click Configuration Wizard to start the wizard.
2. Select a configuration option:
Attention: If you select Clear Configuration or New Configuration, all
existing data in the configuration is deleted. Make a backup copy of any data
that you want to keep before selecting these options.
Clear Configuration
Clears the existing configuration.
New Configuration
Clears the existing configuration and lets you create a new
configuration.
Add Configuration
Retains the existing storage configuration and adds new drives to it (this
does not cause any data loss).
3. Click Next.
4. Select a configuration mode from the following options:
Custom Configuration
In this mode, you can control all attributes of the new storage
configuration.
Auto Configuration and Redundancy
This mode automatically creates an optimal RAID 1 or RAID 5
configuration, providing data redundancy.
Auto Configuration without Redundancy
This mode automatically created a non-redundant RAID 0 configuration.
5. Click Next to continue.
Viewing and changing adapter properties
You can view information for one LSI SAS adapter at a time. If your system has
multiple LSI SAS adapters, you can view information for a different adapter, click
Adapter Selection on the main view. To view the properties for the currently
selected adapter, click Adapter Properties on the main WebBIOS screen.
Viewing and changing virtual disk properties
On the WebBIOS main screen, select a virtual disk from the list and click Virtual
Disk.
The Properties panel displays the RAID level, state, size, and stripe size.
The Policies panel lists the virtual disk policies that were defined when the storage
configuration was created. To change any of these policies, select a policy from the
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menu and click Change. The Operations panel lists operations that can be
performed on the virtual disk. Select the operation and click Go. Then choose from
the following operations:
v Select Del to delete this virtual disk.
v Select Locate and the LEDs flash on the physical drives used by this virtual disk.
v Select Fast or Slow to initialize this virtual disk.
Attention: Before you run an initialization, back up any data on the virtual disk
that you want to save. All data on the virtual disk is lost when you initialize it.
Using the EasyStartup DVD
The EasyStartup DVD simplifies the process of configuring your RAID controller and
installing an operating system. The program works in conjunction with your
Windows or Linux operating-system installation disc to automate the process of
installing the operating system and associated device drivers.
If you did not receive an EasyStartup DVD with your server, you can download an
image from the Lenovo Support Web site at http://www.lenovo.com/support.
The EasyStartup program has the following features:
v Self-booting DVD
v Easy-to-use, language-selectable interface
v Integrated help system
v Automatic hardware detection
v RAID configuration utility
v Device drivers (based on the server model and detected devices)
v Selectable partition size and file system type
v Support for Windows, Red Hate, and SUSE Server operating systems
v Installs the operating system and device drivers in an unattended mode to save
time
v Creates a reusable response file that can be used with similarly configured
Lenovo servers to make future installations even faster.
Before you use the EasyStartup DVD
Functionality and supported operating systems can vary with different versions of
the EasyStartup program. To learn more about the version you have, do the
following:
1. Insert the EasyStartup DVD and restart the server.
2. Advance to the Home screen.
3. Click Compatibility notes. The compatibility notes feature provides detailed
information about the operating systems and server configurations supported by
that version of the EasyStartup program.
4. Click User Guide. The User Guide provides an overview of the various
functions provided by that version of the EasyStartup program.
Before using the EasyStartup program to install an operating system, make sure
any external storage devices and fiber channels are configured correctly.
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Configuring RAID
The RAID configuration feature that is part of the EasyStartup program enables you
to view and change RAID settings for supported RAID controllers. Through this
feature, you have the ability to select one RAID level for each installed controller,
and the program automatically will use the discs currently attached to the controller
to support that RAID level. This method satisfies most users' needs.
If you have a need to assign a primary and secondary RAID on the same controller
and assign some of your discs to the primary RAID and some to the secondary
RAID, you can use either of the following methods:
v Manually remove the drives that you do not want included in your primary
array before you configure your RAID controller through the EasyStartup
program.
This method enables you to use the EasyStartup program to configure your RAID
controller and install the operating system. After the operating system is installed,
reinstall the drives and use the RAID configuration utility provided in the firmware
to configure the secondary RAID.
v Configure the controller using the RAID configuration utility provided in the
firmware before you use the EasyStartup program.
your RAID controller is configured, start the EasyStartup program and install your
operating system.
EasyStartup overview
The EasyStartup program requires a supported Lenovo server with an enabled,
startable (bootable) DVD drive. In addition to the EasyStartup DVD, you also must
have the operating-system installation CD or DVD and the product key or
installation number for the operating system (if provided).
The EasyStartup program performs the following tasks:
v Detects installed hardware devices
v Guides you through the process of configuring one or more RAID controllers
v Guides you through the process of creating a response file for the unattended
installation of the operating system
v Enables you to create scripts or commands that run at the end of the operating
system installation process
v Facilitates the installation of the ThinkServer EasyManage products and
DVD-burning software (Windows installation only)
v Prepares the hard disk for installation
v Prompts you to insert the operating-system installation disc
v Initiates an unattended installation of the operating system and device drivers
Setup and configuration
When you start the EasyStartup DVD, you will be prompted for the following:
v Select the language in which you want to view the program.
v Select the language of the keyboard you will be using with the program.
Note: The following language keyboards are supported: English, French, German,
Spanish, Japanese, Korean, Turkish, Italian, and Dutch.
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You will then see one or more reminders about configuring storage devices, and
then you will be presented with the Lenovo License Agreement. Read the license
agreement carefully. You must agree with terms in order to continue.
After agreeing to the license agreement, you will be given the following choices:
v Continue to the main program interface
v Use a shortcut to install an operating system based a response file that you
previously created using the EasyStartup program
v Use a short cut to configure RAID controllers based on a RAID response file that
you previously created using the EasyStartup program
If you continue to the main program interface, you will have the following selectable
options:
v Compatibility notes: This selection provides information about the operating
systems and server configurations supported by that version of the EasyStartup
program.
v User Guide: This selection provides information about the features provided by
that version of the EasyStartup program.
v Hardware list: This selection displays a list of hardware devices detected by the
EasyStartup program.
v Configure RAID: This selection enables you to view the current RAID
configuration for each installed RAID controller and make changes if needed.
v Install operating system: This selection displays a series of choices and
prompts to collect information required for installation, prepares the hard disk for
installation, and then initiates the installation process using the user-provided
operating-system installation CD or DVD.
v About: This selection displays version information and legal notices.
Typical operating system installation
When you select Install operating system, you will be prompted for information
required for the installation. The prompts vary depending on the operating system
selected. This section describes the tasks associated with a typical Windows
operating system installation. Each task must be completed in order before moving
to the next task.
Note: Ensure that your RAID controller is correctly configured before you select an
operating system to install.
v Select operating system: This task enables you to select the operating system
that you will be installing.
v Select disk: This task enables you to select the disk where you want to install
the operating system.
Note: The disk that you select must be set as the boot disk in UEFI.
v Partitions options: This task enables you to choose whether you want to
repartition the selected drive or use an existing partition.
v Partition settings: This task enables you to choose the file system type and
define the partition size.
v Installation settings: This task prompts you for user and system settings, the
operating system product key, and the administrator password.
v Network settings: This task prompts you for domain and workgroup settings,
Ethernet controller type, IP address settings, DNS settings, and WINS address
settings.
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v Install applications: This task enables you to run custom commands or scripts
at the end of the installation process. It also facilitates the installation of
DVD-burning software and ThinkServer EasyManage software products.
v Install Windows components: This task enables you to install optional
Windows components such as IIS, ASP.NET, and SNMP.
v Confirm settings: This task enables you to review all of the information you
provided.
v
Save response file: This task gives you the option of saving the information on
a diskette or USB device as a response file for future installations on similarly
configured Lenovo servers.
v Start installation: This task starts the actual installation process. First, the disk
is prepared using the disk and partition information you specified. Then you are
prompted to insert the operating system disk, and the operating system is
installed using the information that you specified.
Installing your operating system without using EasyStartup
If you have already configured the server hardware and you are not using the
EasyStartup program to install your operating system, complete the following steps
to download the latest operating-system installation instructions from the Lenovo®
Support Web site:
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select Servers
and Storage from the Select your product list.
3. From Family list, select ThinkServer RD210, and click Continue.
4. Select the operating system that you want from the Operating system list, and
click Continue.
5. Click Operating system installation to download instructions to install the
operating system.
Enabling the Broadcom Gigabit Ethernet Utility program
The Broadcom Gigabit Ethernet Utility program is part of the server firmware. You
can use it to configure the network as a startable device, and you can customize
where the network startup option appears in the startup sequence. Enable and
disable the Broadcom Gigabit Ethernet Utility program from the Setup utility.
Updating the firmware
The firmware in the server is periodically updated and is available for download on
latest level of firmware, such as unified extensible firmware interface (UEFI) code,
vital product data (VPD) code, device drivers, and service processor firmware.
When you replace a device in the server, you might have to either update the
server with the latest version of the firmware that is stored in memory on the device
or restore the pre-existing firmware from a diskette or CD image.
v UEFI code is stored in ROM on the system board.
v IMM firmware is stored in ROM on the baseboard management controller on the
system board.
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v Ethernet firmware is stored in ROM on the Ethernet controller.
v ServeRAID firmware is stored in ROM on the SAS controller.
v SAS firmware is stored in ROM on the integrated RAID controller on the system
board.
v Major components contain vital product data (VPD) code. You can select to
update the VPD code during theUEFI code update procedure.
The following items are downloadable at http://www.lenovo.com/support:
v Diagnostics programs
v IMM firmware
v Ethernet firmware
Using the EasyUpdate Firmware Updater tool
ThinkServer EasyUpdate Firmware Updater is a software application that enables
you to maintain your system firmware up to date and helps you avoid unnecessary
outages. Firmware Updater updates the server firmware in two steps, by updating
system and adapter firmware and updating hard disk drive (HDD) firmware.
To update your system, first go the Lenovo Support Web site and obtain the ISO
file.
2. Enter your product number (machine type and model number) or select Servers
and Storage from the Select your product list.
3. From Family list, select ThinkServer RD210, and click Continue.
4. Click Downloads and drivers to download firmware updates.
5. Download the ThinkServer fimrware update media ISO file.
6. Burn the ISO image to CD or DVD.
7. Insert the media in the server CD/DVD drive, and boot the server to that drive.
8. After DOS starts, the master application starts automatically. Hardware detection
runs, and a list of applicable firmware updates is displayed.
9. Select the firmware updates that you want to install.
Before distributing the firmware update to other servers, ensure that your server can
restart successfully without encountering hardware problems.
Starting the backup server firmware
The system board contains a backup copy area for the server firmware. This is a
secondary copy of the server firmware that you update only during the process of
updating the server firmware. If the primary copy of the server firmware becomes
damaged, use this backup copy.
To force the server to start from the backup copy, turn off the server; then, place the
J29 jumper in the backup position (pins 2 and 3).
Use the backup copy of the server firmware until the primary copy is restored. After
the primary copy is restored, turn off the server; then, move the J29 jumper back to
the primary position (pins 1 and 2).
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Recovering the UEFI firmware
If the UEFI firmware has become damaged, such as from a power failure during an
update, you can recover the UEFI firmware using the boot block jumper and a UEFI
recovery diskette.
The system board contains a backup copy area for the server firmware. This is a
secondary copy of the server firmware that you update only during the process of
updating the server firmware. If the primary copy of the server firmware becomes
damaged, use this backup copy.
To force the server to start from the backup copy, turn off the server; then, place the
J29 jumper in the backup position (pins 2 and 3).
Use the backup copy of the server firmware until the primary copy is restored. After
the primary copy is restored, turn off the server; then, move the J29 jumper back to
the primary position (pins 1 and 2).
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Using the integrated management module
The integrated management module (IMM) is a second generation of the functions
that were formerly provided by the baseboard management controller hardware. It
combines service processor functions, video controller, and (when IMM Premium is
installed) remote presence function in a single chip.
The IMM supports the following basic systems-management features:
v Environmental monitor with fan speed control for temperature, voltages, fan
failure, and power supply failure.
v EasyLED diagnostics LEDs indicators to report errors that occur with fans, power
supplies, microprocessor, hard disk drives, and system errors.
v DIMM error assistance. The Unified Extensible Firmware Interface (UEFI)
disables a failing DIMM that is detected during POST, and the IMM lights the
associated system error LED and the failing DIMM error LED.
v System event log (SEL).
v ROM-based IMM firmware flash updates.
v Auto Boot Failure Recovery (ABR).
v IMM Premium, which enables remote presence support (remote video, remote
keyboard/mouse, and remote storage).
v Automatic microprocessor disable on failure and restart in a two-microprocessor
configuration when one microprocessor signals an internal error. When one of the
microprocessors fail, the server will disable the failing microprocessor and restart
with the other microprocessor.
v Nonmaskable interrupt (NMI) detection and reporting.
v Automatic Server Restart (ASR) when POST is not complete or the operating
system hangs and the operating system watchdog timer times-out. The IMM
might be configured to watch for the operating system watchdog timer and reboot
the system after a timeout, if the ASR feature is enabled. Otherwise, the IMM
allows the administrator to generate a nonmaskable interrupt (NMI) by pressing
an NMI button on the system board for an operating-system memory dump. ASR
is supported by IPMI.
v Intelligent Platform Management Interface (IPMI) Specification V2.0 and
Intelligent Platform Management Bus (IPMB) support.
v Invalid system configuration (CNFG) LED support.
v Serial port redirection over telnet or ssh.
v Serial over LAN (SOL).
v Active Energy Manager.
v Query power-supply input power.
v PECI 2 support.
v Power/reset control (power-on, hard and soft shutdown, hard and soft reset,
schedule power control).
v Alerts (in-band and out-of-band alerting, PET traps - IPMI style, SNMP, e-mail).
v Operating-system failure blue screen capture.
v Command-line interface.
v Configuration save and restore.
v PCI configuration data.
v Boot sequence manipulation.
The IMM also provides the following remote server management capabilities:
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v Command-line interface (IPMI Shell)
The command-line interface provides direct access to server management
functions through the IPMI 2.0 protocol. Use the command-line interface to issue
commands to control the server power, view system information, and identify the
server. You can also save one or more commands as a text file and run the file
as a script.
v Serial over LAN
Establish a Serial over LAN (SOL) connection to manage servers from a remote
location. You can remotely view and change the UEFI settings, restart the server,
identify the server, and perform other management functions. Any standard Telnet
client application can access the SOL connection.
IBM Advanced Settings Utility program
The IBM Advanced Settings Utility (ASU) program is an alternative to the UEFI
Setup Utility program for modifying UEFI settings. Use the ASU program online or
out of band to modify UEFI settings from the command line without the need to
restart the system to access the UEFI Setup Utility program.
You also can use the ASU program to configure the optional remote presence
features or other IMM settings. The remote presence features provide enhanced
systems-management capabilities.
In addition, the ASU program provides limited settings for configuring the IPMI
function in the IMM through the command-line interface.
Use the command-line interface to issue setup commands. You can save any of the
settings as a file and run the file as a script. The ASU program supports scripting
environments through a batch-processing mode.
Installing ThinkServer EasyManage software
You can install the ThinkServer® EasyManage Core Server program from the
ThinkServer EasyManage CD or you can download and install the program from
http://www.lenovo.com/support. After one instance of the ThinkServer EasyManage
Core Server has been installed, you can use the ThinkServer EasyManage Agent
installer to install the agent on other servers and clients on the network.
Also, the ThinkServer EasyStartup™ program provides an option to either install the
ThinkServer EasyManage Agent as part of the operating system installation process
or install a desktop icon to assist with the installation of the ThinkServer
EasyManage Core Server after the operating system has been installed.
Installation requirements
Before installing ThinkServer EasyManage software on your server, your
environment must meet the following requirements:
v Microsoft® Windows Server 2003 or Windows Server 2008 is installed on the
server where you intend to install the Core Server.
v The original Windows Server operating system installation CDs are available in
case files are needed while installing the prerequisites.
v The server has Internet access to obtain prerequisites and to activate the
software after the installation is complete.
v The server has a static IP address.
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v The server is not a domain controller. However, it is recommended to have the
server join a domain.
v The account that you use to log in and to install the Core Server has
Administrator privileges on the server with full read/write access. Ideally, this
account is also a Domain Administrator account. This account will be used to
create the initial administrator-level account used to log in to the ThinkServer
EasyManage console.
v Any previous agent from EasyManage or LANDesk must be removed prior to
installing the Core Server and Management Console.
Installation order
The order in which you install the operating system and Windows Components is
critical to install ThinkServer EasyManage software successfully. To ensure a clean,
working installation of ThinkServer EasyManage software, use the following
installation order:
1. Install Microsoft Windows Server 2003 or Microsoft Windows Server 2008 32-bit
with the latest Service Pack.
3. Use Windows Update to install all available critical updates.
4. (For Windows Server 2003 only) Download Microsoft .NET Framework 2.0
Service Pack 1 or newer from the following Web site: http://www.microsoft.com/
&DisplayLang=en. Install the software using the default settings.
5. (For both Windows Server 2003 and 2008) Download Microsoft Web Services
Enhancement 2.0 Service Pack 3 (LANDesk Process Manager only) from the
following Web site: http://www.microsoft.com/downloads/
&DisplayLang=en. Install the software using the default settings.
Note: This specific version is required.
6. Use Windows Update to install all available critical updates.
7. Launch the EasyManage installation.
8. After ThinkServer EasyManage is installed, enable Security and Patch Manager
to obtain the LANDesk 8.8 Software Updates. In the console application, click
Help -> LANDesk -> Security Updates for a guide to configuring Security and
Patch Manager.
9. Install Adobe Flash Player 9 if you plan to use the Management Console
functions from the same server on which the Core Server is installed. You can
obtain Adobe Flash Player 9 from the Adobe Web site: http://www.adobe.com/
Installing Windows 2003 components on the Core Server
To install IIS, ASP.Net, and SNMP on the Core Server, do the following procedure
for each component:
1. In the Windows Control Panel, double-click Add or Remove Programs.
2. In the toolbar on the left, click Add/Remove Windows Components to launch
the Windows Components Wizard.
3. Select from the Components list:
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v When installing IIS and ASP.NET, click Application Server; then, click
Details.
v When installing SNMP, click Management and Monitoring Tools; then, click
Details.
4. Select the component that you want to install:
v When installing IIS, select Internet Information Services (IIS); then, click
OK.
v When installing ASP.NET, select ASP.NET; then, click OK.
v When installing SNMP, select Simple Network Management Protocol; then,
click OK.
5. Click Next to continue the wizard.
6. If prompted, insert the original Windows operating system CD. If the autorun
launches when you insert the CD, close it. The Windows Components Wizard
will automatically detect and install the necessary files.
7. Click Finish.
Installing Windows 2008 32-bit components
To install the Windows Server 2008 32-bit components necessary for a ThinkServer
EasyManage core server installation, complete the steps in this section.
Installing Web Server Role (IIS)
To install the Web Server Role (IIS), complete the following steps:
1. Click Start -> Server Manager.
2. Under Roles Summary, click Add Roles. The Add Roles wizard appears.
3. Click Next.
4. Select the checkbox next to Web Server (IIS). A dialog box displays the
additional features that are required.
5. Click Add Required Features, then click Next. In the list of additional role
services that can be installed, ensure that the follow are checked:
v HTTP Redirection
v Static Content
v ASP.NET
v ASP
v CGI
v Server Side Includes
v Windows Authentication
v IIS 6 Metabase Compatibility
Note: When you select ASP.Net or ASP, a dialog box displays the additional
role services required. Click Add Required Role Services.
6. Click Install.
Note: If IIS is already installed and certain Role Services are still required,
expand Roles in the tree view on the left in Server Manager and click on Web
Server (IIS), then click on Add Role Services. Select the necessary role
services and click Install.
Installing Microsoft SNMP services
To install Microsoft SNMP services, complete the following steps:
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1. Click Add Features in the Features Summary section on the main page of
Server Manager.
2. Select the SNMP Services checkbox.
3. Click Next, then Install.
Uninstalling the LANDesk Software Agent
If the Core Server has LANDesk agents on it from a previous Management Suite
release, it will fail the autorun prerequisite check. You must remove the old agents
by running uninstallwinclient.exe from the \Program Files\LANDesk\
ManagementSuite folder.
Using the remote presence capability and blue-screen capture
The remote presence and blue-screen capture features are integrated functions of
the integrated management module (IMM). When IMM Premium is installed in the
server, it activates the remote presence functions. IMM Premium is required to
enable the integrated remote presence and blue-screen capture features. Without
IMM Premium, you will not be able to access the network remotely to mount or
unmount drives or images on the client system. However, you can still access the
Web interface without the key.
After IMM Premium is installed in the server, it is authenticated to determine
whether it is valid. If the key is not valid, you receive a message from the Web
interface (when you attempt to start the remote presence feature) indicating that the
hardware key is required to use the remote presence feature.
IMM Premium has an LED. When this LED is lit and green, it indicates that the key
is installed and functioning correctly. When the LED is not lit, it indicates that the
key might not be installed correctly.
The remote presence feature provides the following functions:
v Remotely viewing video with graphics resolutions up to 1280 x 1024 at 75 Hz,
regardless of the system state
v Remotely accessing the server, using the keyboard and mouse from a remote
client
v Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote
client, and mapping ISO and diskette image files as virtual drives that are
available for use by the server
v Uploading a diskette image to the IMM memory and mapping it to the server as a
virtual drive
The blue-screen capture feature captures the video display contents before the IMM
restarts the server when the IMM detects an operating-system hang condition. A
system administrator can use the blue-screen capture to assist in determining the
cause of the hang condition.
Enabling the remote presence feature
To enable the remote presence feature, complete the following steps:
1. Install IMM Premium into the dedicated slot on the system board (see
2. Turn on the server.
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Note: Approximately 1 to 3 minutes after the server is connected to ac power,
the power-control button becomes active.
Obtaining the IP address for the IMM
To access the Web interface, you need the IP address for the IMM. You can obtain
the IMM IP address through the Setup utility. The server comes with a default IP
address for the IMM of 192.168.70.125. To locate the IP address, complete the
following steps:
1. Turn on the server.
Note: Approximately 1 to 3 minutes after the server is connected to ac power,
the power-control button becomes active.
2. When the prompt <F1> Setup is displayed, press F1. (This prompt is displayed
on the screen for only a few seconds. You must press F1 quickly.) If you have
set both a power-on password and an administrator password, you must type
the administrator password to access the full Setup utility menu.
3. From the Setup utility main menu, select System Settings.
4. On the next screen, select Integrated Management Module.
5. On the next screen, select Network Configuration.
6. Find the IP address and write it down.
7. Exit from the Setup utility.
Logging on to the Web interface
To log on to the Web interface to use the remote presence functions, complete the
following steps:
1. Open a Web browser and in the address or URL field, type the IP address or
host name of the IMM to which you want to connect.
Note: The IMM defaults to DHCP. If a DHCP host is not available, the IMM
assigns a static IP address of 192.168.70.125.
2. On the Login page, type the user name and password. If you are using the IMM
for the first time, you can obtain the user name and password from your system
administrator. All login attempts are documented in the event log.
Note: The IMM is set initially with a user name of USERID and password of
PASSW0RD (passw0rd with a zero, not a the letter O). You have read/write
access. You must change the default password the first time you log on.
3. On the Welcome page, type a timeout value (in minutes) in the field that is
provided. The IMM will log you off of the Web interface if your browser is
inactive for the number of minutes that you entered for the timeout value.
4. Click Continue to start the session. The System Health page provides a quick
view of the system status.
Configuring the Gigabit Ethernet controllers
The Ethernet controllers are integrated on the system board. They provide an
interface for connecting to a 10 Mbps, 100 Mbps, or 1 Gbps network and provide
full-duplex (FDX) capability, which enables simultaneous transmission and reception
of data on the network. If the Ethernet ports in the server support auto-negotiation,
the controllers detect the data-transfer rate (10BASE-T, 100BASE-TX, or
1000BASE-T) and duplex mode (full-duplex or half-duplex) of the network and
automatically operate at that rate and mode.
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Note: The Ethernet controller for Ethernet connector 1 supports Serial over LAN
(SOL).
You do not have to set any jumpers or configure the controllers. However, you must
install a device driver to enable the operating system to address the controllers. To
find updated information about configuring the controllers, complete the following
steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
2. Enter your product number (machine type and model number) or select Servers
and Storage from the Select your product list.
3. From Family list, select ThinkServer RD210, and click Continue.
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Chapter 7. Solving problems
This chapter describes the diagnostic tools that are available to help you solve
problems that might occur in the server.
If you cannot locate and correct the problem using the information in this chapter,
see the Hardware Maintenance Manual for more information.
Diagnostic tools
The following tools are available to help you diagnose and solve hardware-related
problems:
v Diagnostics DVD
The Diagnostics DVD provided with your server contains the diagnostic programs
for testing the major components of the server. For additional information about
the Diagnostics DVD, see the Hardware Maintenance Manual.
v Troubleshooting tables
These tables list problem symptoms and actions to correct the problems. See
“Troubleshooting tables” on page 144 for more information.
v EasyLED
Use EasyLED to diagnose system errors quickly. See “EasyLED diagnostics
panel” on page 17 for more information.
v Preboot diagnostic programs
The diagnostic programs provide problem isolation, configuration analysis, and
error log collection. The diagnostic programs are the primary method of testing
the major components of the server and are stored in integrated USB memory.
The diagnostic programs collect the following information about the server:
– System configuration
– Network interfaces and settings
– Installed hardware
– EasyLED status
– Service processor status and configuration
– Vital product data, firmware, and UEFI configuration
– Hard disk drive health
– RAID controller configuration
– Controller and service processor event logs, including:
- System error logs
- Temperature, voltage, and fan speed information
- Systems management analysis and reporting technology (SMART) data
- Machine check registers
- USB information
- Video and monitor configuration information
- Video memory test results
- PCI slot information
The diagnostic programs create a merged log that includes events from all
collected logs. The information is collected into a file that you can send to the
Lenovo Support Center. Additionally, you can view the server information locally
through a generated text report file. You can also copy the log to removable
media and view the log from a Web browser.
v Checkpoint codes
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Checkpoint codes track the progress of POST routines at system startup or
reset. Checkpoint codes are shown on the checkpoint code display on the
EasyLED panel.
POST
When you turn on the server, it performs a series of tests to check the operation of
the server components and some optional devices in the server. This series of tests
is called the power-on self-test, or POST.
If a power-on password is set, you must type the password and press Enter, when
prompted, for POST to run.
If POST detects a problem, one or more beeps might sound, or an error message
Error logs
The POST error log contains the three most recent error codes and messages that
were generated during POST. The IMM system event log contains messages that
were generated by the IMM. The system event log is a combined log that contains
messages that were generated during POST and all system status messages from
the service processor (IMM).
The system event log and IMM system event log are limited in size. When each log
is full, new entries will not overwrite existing entries; therefore, you must periodically
clear these logs through the UEFI Setup Utility program. When you are
troubleshooting an error, be sure to clear both the logs so that you can find current
errors more easily.
Important: After you complete a repair or correct an error, clear the IMM system
event log to turn off the system-error LED on the front of the server.
Entries that are written to the system event log during the early phase of POST
show an incorrect date and time as the default time stamp; however, the date and
time are corrected as POST continues.
Each system event log entry appears on its own page. To move from one entry to
the next, use the Up Arrow and Down Arrow keys.
You can view the contents of the POST error log, the system event log, and the
system event/error log from the UEFI Setup Utility program.
When you are troubleshooting PCI Express slots, note that the error logs report the
PCI Express buses numerically. The numerical assignments vary depending on the
configuration. You can check the assignments by running the UEFI Setup Utility
program.
Viewing error logs from the UEFI Setup Utility program
To view the error logs, complete the following steps:
1. Turn on the server.
2. When the prompt Press F1 for Setup appears, press F1. If you have set both a
power-on password and an administrator password, you must type the
administrator password to view the error logs.
3. Use one of the following procedures:
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v To view the POST error log, select System Event Logs, and then select
POST Error Log.
v To view the IMM system event log, select System Event Logs --> IMM
System Event Log
Clearing the error logs
To clear the error logs, complete the following steps:
Note: The POST error log is automatically cleared each time the server is
restarted.
1. Turn on the server.
2. When the prompt Press F1 for Setup appears, press F1. If you have set both a
power-on password and an administrator password, you must type the
administrator password to view the error logs.
3. Use one of the following procedures:
v To clear the IMM system event log, select System Event Log --> IMM
System Event Log. Select Clear IMM System Event Log; then, press Enter
twice.
v To clear the combined system event/error log, select Event/Error logs, and
then select System Event/Error Log. When any log entry is displayed, press
Enter (Clear event/error logs is highlighted on each entry page).
POST error codes
The following table describes the POST error codes and suggested actions to
correct the detected problems.
Table 11. Abbreviated list of POST error messages
POST
message
Failing device or
problem found
Suggested action
161
The real-time clock
battery has failed.
1. Reseat the battery.
2. Replace the battery or call for service.
162
A device configuration v Run the Configuration/Setup Utility program,
has changed.
select Load Default Settings, and save the
settings.
v Make sure that optional devices are turned on
and installed correctly.
163
The time of day has
not been set.
Run the Configuration/Setup Utility program and set
the date and time.
289
A failing DIMM was
disabled.
Make sure that the DIMMs are supported by the
server and that they are installed correctly.
301, 303
1810
Keyboard and
keyboard controller
Make sure that the keyboard cable is connected
and that nothing is resting on the keyboard keys.
PCI device error
Make sure that all PCI adapters are installed
correctly. In the Configuration/Setup Utility program,
make sure that all PCI devices are enabled.
Disable option ROMs and integrated devices that
are not needed and set the PCI device boot priority
to ensure that the boot device option ROM is able
to load.
1962
POST could not find
an operating system.
Install an operating system.
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Table 11. Abbreviated list of POST error messages (continued)
POST
message
Failing device or
problem found
Suggested action
00019xxx
Microprocessor x is
not functioning or
failed the built-in
self-test.
Make sure that microprocessor x is installed
correctly. (Trained service technician only) If the
problem remains, replace microprocessor x.
012980xx
Data for
Download and install the latest level of BIOS code.
microprocessor x
012981xx
Troubleshooting tables
Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms.
If you have just added new software or a new optional device and the server is not
working, complete the following steps before using the troubleshooting tables:
1. Check the system-error LED on the operator information panel; if it is lit, check
the EasyLED LEDs (see “EasyLED LEDs” on page 159).
2. Remove the software or device that you just added.
3. Run the diagnostic tests to determine whether the server is running correctly.
4. Reinstall the new software or new device.
EasyStartup problems
Table 12. EasyStartup DVD
v Follow the suggested actions in the order in which they are listed in the Action Column until the problem
is resolved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU’s) and which fields are field replaceable units (FRUs).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The EasyStartup DVD
will not start.
v Make sure that the server supports the EasyStartup program and has a startable
(bootable) CD or DVD drive.
v If the startup (boot) sequence settings have been changed, make sure that the CD or
DVD drive is first in the startup sequence.
v If more than one CD or DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The operating-system
installation program
continuously loops.
Make more space available on the hard disk.
The EasyStartup
Make sure that the operating-system media is supported by the EasyStartup program.
program will not start the See the EasyStartup User Guide for a list of supported operating-system versions.
operating-system media.
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CD/DVD drive problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The CD-ROM/DVD-ROM drive
is not recognized.
1. Make sure that:
v The IDE channel to which the CD or DVD drive is attached (primary or
secondary) is enabled in the UEFI Setup Utility program.
v All cables and jumpers are installed correctly.
v The correct device driver is installed for the CD or DVD drive.
2. Run the CD or DVD drive diagnostic programs.
3. Reseat the following components:
a. CD or DVD drive
b. CD or DVD drive cable
4. Replace the components listed in step 3 one at a time, in the order shown,
restarting the server each time.
5. (Trained service technician only) Replace the system board.
A CD or DVD is not working
correctly.
1. Clean the CD or DVD.
2. Run the CD or DVD drive diagnostic programs.
3. Reseat the CD or DVD drive.
4. Replace the CD or DVD drive.
The CD or DVD drive tray is not
working.
1. Make sure that the server is turned on.
2. Insert the end of a straightened paper clip into the manual tray-release
opening.
3. Reseat the CD or DVD drive.
4. Replace the CD or DVD drive.
General problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
A cover lock is broken, an LED If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
is not working, or a similar
problem has occurred.
Trained service technician.
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Hard disk drive problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
Not all drives are recognized by Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
the hard disk drive diagnostic
test (the Fixed Disk test).
drive diagnostic test again. If the remaining drives are recognized, replace the drive
that you removed with a new one.
The server stops responding
during the hard disk drive
diagnostic test.
Remove the hard disk drive that was being tested when the server stopped
responding, and run the diagnostic test again. If the hard disk drive diagnostic test
runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not
detected while the operating
system was being started.
Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
tests again.
A hard disk drive passes the
diagnostic Fixed Disk Test, but
the problem remains.
Run the diagnostic for SCSI Attached Disks.
Note: This test is not available on server models that use any of the available
optional RAID controllers. For these server models, check the system error log for
confirm correct disk drive setup (see “Using the Setup Utility” on page 116).
A hard disk drive that you are
Make sure that the type of drive is correct for this server (see the Safety and
installing does not fit correctly in Warranty Guide).
the cage.
Intermittent problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
A problem occurs only
occasionally and is difficult to
diagnose.
1. Make sure that:
v All cables and cords are connected securely to the rear of the server and
attached devices.
v When the server is turned on, air is flowing from the fan grille. If there is no
airflow, the fan is not working. This can cause the server to overheat and
shut down.
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The server resets (restarts)
occasionally.
1. If the reset occurs during POST and the POST watchdog timer is enabled (click
System Settings --> Integrated Management Module --> POST Watchdog
Timer in the UEFI Setup Utility program to see the POST watchdog setting),
make sure that sufficient time is allowed in the watchdog timeout value (POST
2. If the reset occurs after the operating system starts, disable any automatic
server restart (ASR) utilities or ASR devices that may be installed.
Note: ASR utilities operate as operating-system utilities and are related to the
IPMI device driver. If the reset continues to occur after the operating system
starts, the operating system might have a problem; see “Software problems” on
3. If neither condition applies, check the system-error log or IMM system event log
(see “POST” on page 142).
If the problem remains, call for service.
Keyboard, mouse, or pointing-device problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
All or some keys on the
keyboard do not work.
1. Make sure that:
v The keyboard cable is securely connected.
v If you are using a PS/2 keyboard, the keyboard and mouse cables are not
reversed.
v The server and the monitor are turned on.
2. If you are using a USB keyboard, run the UEFI Setup Utility program and
enable keyboardless operation to prevent the 301 POST error message from
being displayed during startup.
3. If you are using a USB keyboard and it is connected to a USB hub, disconnect
the keyboard from the hub and connect it directly to the server.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Keyboard
b. (Trained service technician only) System board
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The mouse or pointing device
does not work.
1. Make sure that:
v The mouse or pointing-device cable is securely connected to the server.
v If you are using a pointing device, the keyboard and mouse or
pointing-device cables are not reversed.
v The mouse or pointing-device device drivers are installed correctly.
v The server and the monitor are turned on.
v The mouse option is enabled in the UEFI Setup Utility program.
2. If you are using a USB mouse or pointing device and it is connected to a USB
hub, disconnect the mouse or pointing device from the hub and connect it
directly to the server.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Mouse or pointing device
b. (Trained service technician only) System board
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Memory problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The amount of system memory
that is displayed is less than the
amount of installed physical
memory.
1. Make sure that:
v No error LEDs are lit on the operator information panel.
v Memory mirroring does not account for the discrepancy.
v The memory modules are seated correctly.
v You have installed the correct type of memory.
v If you changed the memory, you updated the memory configuration in the
UEFI Setup Utility program.
v All banks of memory are enabled. The server might have automatically
disabled a memory bank when it detected a problem, or a memory bank
might have been manually disabled.
2. Check the POST error log for error message 289:
v If a DIMM was disabled by a systems-management interrupt (SMI), replace
the DIMM.
v If a DIMM was disabled by the user or by POST, run the UEFI Setup Utility
program and enable the DIMM.
4. Make sure that there is no memory mismatch when the server is at the
minimum memory configuration (two 1 GB DIMMs).
5. Add one pair of DIMMs at a time, making sure that the DIMMs in each pair
match.
6. Reseat the DIMM.
7. Restart the server.
Multiple rows of DIMMs in a
branch are identified as failing.
1. Reseat the DIMMs; then, restart the server.
2. Remove the lowest-numbered DIMM pair of those that are identified and
replace it with an identical pair of known good DIMMs; then, restart the server.
Repeat as necessary. If the failures continue after all identified pairs are
replaced, go to step 4.
3. Return the removed DIMMs, one pair at a time, to their original connectors,
restarting the server after each pair, until a pair fails. Replace each DIMM in the
failed pair with an identical known good DIMM, restarting the server after each
DIMM. Replace the failed DIMM. Repeat step 3 until you have tested all
removed DIMMs.
4. Replace the lowest-numbered DIMM pair of those identified; then, restart the
server. Repeat as necessary.
5. (Trained service technician only) Replace the system board.
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Microprocessor problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The server emits a continuous
beep during POST, indicating
that the startup (boot)
microprocessor is not working
correctly.
2. Make sure that the server supports all the microprocessors and that the
microprocessors match in speed and cache size.
3. (Trained service technician only) Make sure that microprocessor 1 is seated
correctly.
4. Reseat the following components:
a. (Trained service technician only) Microprocessor 1
b. Microprocessor tray
5. (Trained service technician only) If there is no indication of which
microprocessor has failed, isolate the error by testing with one microprocessor
at a time.
6. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. (Trained service technician only) Microprocessor 1
b. (Trained service technician only) Microprocessor tray
7. (Trained service technician only) If multiple error codes or EasyLED LEDs
indicate a microprocessor error, reverse the locations of two microprocessors to
determine whether the error is associated with a microprocessor or with a
microprocessor socket.
v If the error is associated with a microprocessor, replace the microprocessor.
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Monitor problems
Some monitors have their own self-tests. If you suspect a problem with your
monitor, see the documentation that comes with the monitor for instructions for
testing and adjusting the monitor. If you cannot diagnose the problem, call for
service.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
Testing the monitor.
1. Make sure that the monitor cables are firmly connected.
2. Try using a different monitor on the server, or try using the monitor that is being
tested on a different server.
3. Run the diagnostic programs. If the monitor passes the diagnostic programs,
the problem might be a video device driver.
4. (Trained service technician only) Replace the system board.
The screen is blank.
1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it
as a possible cause of the problem: connect the monitor cable directly to the
correct connector on the rear of the server.
2. Make sure that:
v The monitor cables are connected correctly.
v The monitor is turned on and the brightness and contrast controls are
adjusted correctly.
v No beep codes sound when the server is turned on.
Important: In some memory configurations, the 3-3-3 beep code might sound
during POST, followed by a blank monitor screen. If this occurs and the Boot
Fail Count option in the Start Options of the UEFI Setup Utility program is
enabled, you must restart the server three times to reset the configuration
settings to the default configuration (the memory connector or bank of
connectors enabled).
3. Make sure that the correct server is controlling the monitor, if applicable.
5. Observe the checkpoint LEDs on the system board; if the codes are changing,
go to step 6.
The monitor works when you
turn on the server, but the
screen goes blank when you
start some application
programs.
1. Make sure that:
v The application program is not setting a display mode that is higher than the
capability of the monitor.
v You installed the necessary device drivers for the application.
2. Run video diagnostics.
v If the server passes the video diagnostics, the video is good; see
v (Trained service technician only) If the server fails the video diagnostics,
replace the system board.
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The monitor has screen jitter, or
the screen image is wavy,
unreadable, rolling, or distorted.
1. If the monitor self-tests show that the monitor is working correctly, consider the
location of the monitor. Magnetic fields around other devices (such as
transformers, appliances, fluorescents, and other monitors) can cause screen
jitter or wavy, unreadable, rolling, or distorted screen images. If this happens,
turn off the monitor.
Attention: Moving a color monitor while it is turned on might cause screen
discoloration.
Move the device and the monitor at least 305 mm (12 in.) apart, and turn on
the monitor.
Notes:
a. To prevent diskette drive read/write errors, make sure that the distance
between the monitor and any external diskette drive is at least 76 mm (3
in.).
2. Reseat the monitor cable.
3. Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time:
a. Monitor cable
b. Monitor
c. (Trained service technician only) Replace the system board.
Wrong characters appear on the
screen.
Setup Utility” on page 116) with the correct language.
2. Reseat the monitor cable.
3. Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time:
a. Monitor cable
b. Monitor
c. (Trained service technician only) Replace the system board.
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Optional-device problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
An optional device that was just
installed does not work.
1. Make sure that:
v The device is designed for the server.
v You followed the installation instructions that came with the device and the
device is installed correctly.
v You have not loosened any other installed devices or cables.
v You updated the configuration information in the UEFI Setup Utility program.
Whenever memory or any other device is changed, you must update the
configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
An optional device that worked
previously does not work now.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. If the failing device is a SCSI device, make sure that:
v The cables for all external SCSI devices are connected correctly.
v The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
v Any external SCSI device is turned on. You must turn on an external SCSI
device before you turn on the server.
4. Reseat the failing device.
5. Replace the failing device.
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Power problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The power-control button does
not work, and the reset button
does work (the server does not
start).
1. Make sure that the power-control button is working correctly:
a. Disconnect the server power cords.
b. Reconnect the power cords.
Note: The power-control button
will not function until 20
c. (Trained service technician only) Reseat the operator information panel
cables, and then repeat steps 1a and 1b.
seconds after the server has
been connected to ac power.
v (Trained service technician only) If the server starts, reseat the operator
information panel. If the problem remains, replace the operator
information panel.
v If the server does not start, bypass the power-control button by using the
force power-on jumper (see “System-board switches and jumpers” on
page 30). If the server starts, reseat the operator information panel. If the
problem remains, replace the operator information panel.
2. Make sure that the reset button is working correctly:
a. Disconnect the server power cords.
b. Reconnect the power cords.
c. (Trained service technician only) Reseat the EasyLED panel cable, and
then repeat steps 1a and 1b.
v (Trained service technician only) If the server starts, replace the
EasyLED panel.
v If the server does not start, go to step 3.
3. Make sure that:
v The power cords are correctly connected to the server and to a working
electrical outlet.
v The type of memory that is installed is correct.
v The DIMMs are fully seated.
v The LEDs on the power supply do not indicate a problem.
v The microprocessors are installed in the correct sequence.
4. Reseat the following components:
a. DIMMs
b. (Trained service technician only) Power switch connector
c. (Trained service technician only) Power backplane
5. Replace the components listed in step 4 one at a time, in the order shown,
restarting the server each time.
6. If you just installed an optional device, remove it, and restart the server. If the
server now starts, you might have installed more devices than the power supply
supports.
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The server does not start.
Check the four 12-volt power LEDs (A, B, C, and D) on the system board. See
“System-board switches and jumpers” on page 30 for the LED locations.
1. If the Channel A power LED is lit, check components in the following order.
a. Remove all PCI adapters and riser cards. Try restarting the server. If the
server starts, reinstall the PCI adapters and riser cards, one at a time, to
isolate the defective adapter.
b. (Trained service technician only) System board
c. (Trained service technician only) Power backplane.
2. If the Channel B power LED is lit, check components in the order listed below.
a. Fans 1 and 2
b. (Trained service technician only) Remove microprocessor 2 (if present). Try
restarting the server.
c. (Trained service technician only) System board
d. (Trained service technician only) Power backplane
3. If the Channel C power LED is lit, check components in the following order.
a. Fans 3 and 4
b. (Trained service technician only) System board
c. (Trained service technician only) Power backplane
d. (Trained service technician only) Microprocessor 1
4. If the Channel D power LED is lit, check components in the following order.
a. Remove all DIMMs. Try restarting the server, listening for any memory error
beep codes. If the server restarts, reinstall the DIMMs, one pair at a time, to
isolate the defective DIMM (“Removing and installing the DIMM air baffle”
b. Fans 5 and 6
c. (Trained service technician only) System board
d. (Trained service technician only) Power backplane
The server does not turn off.
1. Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, complete the following steps:
a. Press Ctrl+Alt+Delete.
b. Turn off the server by pressing the power-control button for 5 seconds.
c. Restart the server.
d. If the server fails POST and the power-control button does not work,
disconnect the ac power cord for 20 seconds; then, reconnect the ac power
cord and restart the server.
2. If the problem remains or if you are using an ACPI-aware operating system,
suspect the system board.
down, and the LEDs on the
operator information panel are
not lit.
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Serial-device problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
The number of serial ports that
are identified by the operating
system is less than the number
of installed serial ports.
1. Make sure that:
v Each port is assigned a unique address in the UEFI Setup Utility program
and none of the serial ports is disabled.
v The serial-port adapter (if one is present) is seated correctly.
2. Reseat the serial port adapter.
3. Replace the serial port adapter.
A serial device does not work.
1. Make sure that:
v The device is compatible with the server.
v The serial port is enabled and is assigned a unique address.
2. Reseat the following components:
a. Failing serial device
b. Serial cable
3. Replace the components listed in step 2 one at a time, in the order shown,
restarting the server each time.
4. (Trained service technician only) Replace the system board.
Software problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
You suspect a software
problem.
1. To determine whether the problem is caused by the software, make sure that:
v The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software. If
you have just installed an adapter or memory, the server might have a
memory-address conflict.
v The software is designed to operate on the server.
v Other software works on the server.
v The software works on another server.
2. If you received any error messages when using the software, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
3. Contact the software vendor.
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Universal Serial Bus (USB) port problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom
Action
A USB device does not work.
2. Make sure that:
v The correct USB device driver is installed.
v The operating system supports USB devices.
v A standard PS/2 keyboard or mouse is not connected to the server. If it is, a
USB keyboard or mouse will not work during POST.
3. Make sure that the USB configuration options are set correctly in the UEFI
information).
4. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
Video problems
EasyLED
EasyLED is a system of LEDs on various external and internal components of the
server. When an error occurs, LEDs are lit throughout the server. By viewing the
LEDs in a particular order, you can often identify the source of the error.
When LEDs are lit to indicate an error, they remain lit when the server is turned off,
provided that the server is still connected to power and the power supply is
operating correctly.
Before working inside the server to view EasyLED LEDs, read the safety
If an error occurs, view the EasyLED LEDs in the following order:
1. Look at the operator information panel on the front of the server.
v If the information LED is lit, it indicates that information about a suboptimal
condition in the server is available in the IMM system event log or in the
system-error log.
v If the system-error LED is lit, it indicates that an error has occurred; go to
step 2.
The following illustration shows the operator information panel.
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2. To view the EasyLED panel, slide the latch to the left on the front of the
EasyLED drawer. This reveals the EasyLED panel. Lit LEDs on this panel
indicate the type of error that has occurred.
The following illustration shows the EasyLED panel:
Note any LEDs that are lit, and then close the drawer.
Look at the system service label on the top of the server, which gives an
overview of internal components that correspond to the LEDs on the EasyLED
provide enough information to diagnose the error.
3. Remove the server cover and look inside the server for lit LEDs. Certain
components inside the server have LEDs that will be lit to indicate the location
of a problem.
Remind button
You can use the remind button on the EasyLED panel to put the system-error LED
on the operator information panel into Remind mode. When you press the remind
button, you acknowledge the error but indicate that you will not take immediate
action. The system-error LED flashes while it is in Remind mode and stays in
Remind mode until one of the following conditions occurs:
v All known errors are corrected.
v The server is restarted.
v A new error occurs, causing the system-error LED to be lit again.
EasyLED switch
The EasyLED switch allows you to review error indications after the server has
been powered down. Press and hold the EasyLED switch, located on the system
board, to see the LEDs that were lit before you removed power from the server.
The LEDs will remain lit for as long as you press the switch, to a maximum of 25
seconds.
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EasyLED LEDs
The following table describes the LEDs on the EasyLED panel and suggested
actions to correct the detected problems.
Note: Check the system-error log or IMM system event log for additional
information before replacing a FRU.
Table 13. EasyLED panel LEDs
LED
Description
Action
None, but the An error has occurred and Use the UEFI Setup Utility program to check the
system error cannot be isolated. The
system error log for information about the error.
LED is lit.
error is not represented by
a path.
OVER SPEC The power supplies are
using more power than
If the OVER SPEC LED on the EasyLED panel
is lit, or any of the six 12V rail error LEDs (A, B,
C, D, E, or AUX) on the system board are lit,
follow the instructions below.
their maximum rating.
If the 12V channel A error LED is lit, complete
the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove the optical drive, fans, hard disk
drives, and hard disk drive backplane.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
If the 12V channel B error LED is lit, complete
the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove the PCI riser card in connector 1,
all DIMMs, and the microprocessor in socket
2.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
(Continued on the next page)
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Table 13. EasyLED panel LEDs (continued)
LED Description
OVER SPEC The power supplies are
Action
If the 12V channel C error LED is lit, complete
the following steps:
(Continued)
using more power than
their maximum rating.
1. Turn the server off and disconnect the
power from the server.
2. Remove the SAS/SATA RAID riser card,
DIMMs in connectors 1 through 8, and the
microprocessor in socket 1.
Note: The server will not power-on when
the microprocessor in socket 1 is not
installed in the server. You will need to
toggle the switch block (SW3) to pin 6 to
power-on the server.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
If the 12V channel D error LED is lit, complete
the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove the microprocessor in socket 1.
Note: The server will not power-on when
the microprocessor in socket 1 is not
installed in the server. You will need to
toggle the switch block (SW3) to pin 6 to
power-on the server.
3. Restart the server to see if the problem
remains.
4. Reinstall the microprocessor in socket 1 and
restart the server.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
(Continued on the next page.)
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Table 13. EasyLED panel LEDs (continued)
LED Description
OVER SPEC The power supplies are
Action
If the 12V channel E error LED is lit, complete
the following steps:
(Continued)
using more power than
their maximum rating.
1. Turn the server off and disconnect the
power from the server.
2. Remove the PCI riser card from PCI riser
connector 2 and the microprocessor in
socket 2.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
If the 12V AUX channel error LED is lit,
complete the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove all PCI Express cards, all PCI riser
cards, the operator information panel, and
the Ethernet daughter card.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
LOG
An error occurred.
Reserved.
Check the IMM system event log and the
system-error log for information about the error.
Replace any components identified in the error
logs.
LINK
PS
Power supply 1 or 2 has
failed.
1. Make sure that the power supplies are
seated correctly.
2. Remove one of the power supplies to isolate
the failed power supply.
3. Replace the failed power supply.
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Table 13. EasyLED panel LEDs (continued)
LED
Description
Action
PCI
An error has occurred on
a PCI bus or on the
system board. An
additional LED will be lit
next to a failing PCI slot.
1. Check the LEDs on the PCI slots to identify
the component that caused the error.
2. Check the system-error log for information
about the error.
3. If you cannot isolate the failing adapter
using the LEDs and the information in the
system-error log, remove one adapter at a
time from the failing PCI bus; then, restart
the server after each adapter is removed.
4. If the problem remains, replace the following
components, in the order shown, restarting
the server each time:
v PCI riser card
v (Trained service technician only) Replace
the system board, if the problem remains.
SP
The service processor has
failed.
1. Remove power from the server; then,
reconnect the server to power and restart
the server.
2. Update the IMM firmware.
3. (Trained service technician only) Replace
the system board, if the problem remains.
FAN
A fan has failed, is
operating too slowly, or
has been removed. The
TEMP LED might also be
lit.
1. Reseat the fan.
2. Replace the failing fan, which is indicated by
a lit LED next to the fan.
TEMP
The system temperature
has exceeded a threshold
level. A failing fan can
cause the TEMP LED to
be lit.
1. Determine whether a fan has failed. If it has,
replace it.
2. Make sure that the room temperature is not
the server temperature information.
3. Make sure that the air vents are not
blocked.
MEM
NMI
A memory error has
occurred.
Replace the failing DIMM, which is indicated by
the lit DIMM latch on the system board (the
DIMM LED is underneath the DIMM latch).
A machine check error
has occurred or the NMI
button was pressed.
Check the system-error log for information about
the error.
CNFG
A hardware configuration
error has occurred.
1. Check the microprocessors that were just
installed to make sure that they are
compatible with each other.
2. (Trained service technician only) Replace
the incompatible microprocessor.
3. Check the system-error logs for information
about the error. Replace any components
identified in the error log.
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Table 13. EasyLED panel LEDs (continued)
LED
Description
Action
CPU
A microprocessor has
failed.
1. Make sure that the failing microprocessor,
which is indicated by a lit LED on the
system board, is install correctly.
2. (Trained service technician only) Replace
the microprocessor.
DASD
RAID
A hard disk drive error has
occurred.
1. Check the LEDs on the hard disk drives and
replace the hard disk drive with the lit LED.
2. Replace the hard disk drive backplane.
A RAID controller error
has occurred.
1. Make sure that a RAID controller is installed
correctly.
2. Check the system-error log for information
about the error.
BRD
An error has occurred on
the system board.
1. Check the LEDs on the system board to
identify the component that caused the error.
2. Check the system-error log for information
about the error.
Diagnostic programs and messages
The diagnostic programs are the primary method of testing the major components
of the server. As you run the diagnostic programs, text messages are displayed on
the screen and are saved in the test log. A diagnostic text message indicates that a
problem has been detected and provides the action you should take as a result of
the text message. Please see the Hardware Maintenance Manual for additional
information on diagnostic programs and messages.
Power-supply diagnostics
The following minimum configuration is required for the dc LED on the power supply
to be lit:
v Power supply
v Power cord
The following minimum configuration is required for the server to start:
v One microprocessor in microprocessor socket 1
v One 1 GB DIMM on the system board
v One power supply
v Power cord
v Six cooling fans
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The following illustration shows the locations of the power-supply LEDs.
ꢀ1ꢁ AC LED (green)
ꢀ2ꢁ DC LED (green)
ꢀ3ꢁ Power supply error LED (amber)
The following table describes the problems that are indicated by various
combinations of the power-supply LEDs and the power-on LED on the operator
information panel and suggested actions to correct the detected problems.
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Power-supply
LEDs
Power-supply
error LED
AC
DC
Description
Action
Off
Off
Off
No power to the
server, or a problem
with the ac power
source.
1. Check the ac power to the server.
2. Make sure that the power cord is connected to a
functioning power source.
3. Remove one power supply at a time.
Off
Off
On
No power to the
server, or an internal
power supply
v Make sure that the power cord is connected to a
functioning power source.
v Replace the power supply.
problem.
Off
Off
On
On
On
Off
Off
On
Off
Power supply
problem.
Replace the power supply.
Power supply
problem.
Replace the power supply.
DC source power
problem.
1. Reseat the power supply.
2. If the problem remains, check the 240v Aux channel
error LED on the system board and do the
following:
a. If the LED is lit, (trained service technician only)
replace the system board.
b. If the LED is not lit, replace the power supply.
Replace the power supply.
On
On
Off
On
On
Off
Power supply
problem.
Standby power
problem.
1. View the event log (see the Hardware Maintenance
Manual for information about error logs).
2. Remove one power supply at a time.
Replace the power supply.
On
On
On
On
On
Power supply
problem, but still
operational.
Flashing
System power-on
problem.
1. View the system-error log (see the Hardware
Maintenance Manual for information about error
logs).
2. Press the power-control button on the operator
information panel.
3. (Trained service technician only) Use the
force-power-on jumper as a debugging aid (see the
Hardware Maintenance Manual to determine
whether the information panel switch and cable are
faulty).
4. (Trained service technician only) Replace the
microprocessor.
On
On
Off
The power is good.
No action is necessary.
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Appendix A. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information
about Lenovo products, you will find a wide variety of sources available from
Lenovo to assist you. This section contains information about where to go for
additional information about Lenovo and Lenovo products, what to do if you
experience a problem with your system, and whom to call for service, if it is
necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system and any optional
devices are turned on.
v Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system. Information about diagnostic tools is
in the Hardware Maintenance Manual .
hints, tips, and new device drivers or to submit a request for information.
You can solve many problems without outside assistance by using the information
available on the Lenovo support site or by following the troubleshooting procedures
that Lenovo provides in the documentation that is provided with your Lenovo
product. The documentation that comes with Lenovo systems also describes the
diagnostic tests that you can perform. Most systems, operating systems, and
programs come with documentation that contains troubleshooting procedures and
explanations of error messages and error codes. If you suspect a software problem,
see the documentation for the operating system or program.
Using the documentation
Information about your Lenovo system and preinstalled software, if any, or optional
device is available in the documentation that comes with the product. That
documentation can include printed documents, online documents, readme files, and
help files. Most of the documentation for your server is on the ThinkServer
Documentation DVD provided with your server. See the troubleshooting information
in your system documentation for instructions for using the diagnostic programs.
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. Lenovo maintains
pages on the World Wide Web where you can get the latest technical information
and download device drivers and updates. To access these pages, go to
http://www.lenovo.com/support and follow the instructions.
Getting help and information from the World Wide Web
On the World Wide Web, the Lenovo Web site has up-to-date information about
Lenovo systems, optional devices, services, and support. For general information
about Lenovo products or to purchase Lenovo products, go to
http://www.lenovo.com. For support on Lenovo products, go to
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Calling for service
During the warranty period, you can get help and information by telephone through
the Customer Support Center.
These services are available during the warranty period:
v Problem determination - Trained personnel are available to assist you with
determining a hardware problem and deciding what action is necessary to fix the
problem.
v Hardware repair - If the problem is caused by hardware under warranty, trained
service personnel are available to provide the applicable level of service.
v Engineering Change management - There might be changes that are required
after a product has been sold. Lenovo or your reseller will make selected
Engineering Changes (ECs) available that apply to your hardware.
These items are not covered by the warranty:
v Replacement or use of parts not manufactured for or by Lenovo or
non-warranted Lenovo parts
v Identification of software problem sources
v Configuration of BIOS as part of an installation or upgrade
v Changes, modifications, or upgrades to device drivers
v Installation and maintenance of network operating systems (NOS)
v Installation and maintenance of application programs
Refer to the safety and warranty information that is provided with your computer for
a complete explanation of warranty terms. You must retain your proof of purchase
to obtain warranty service.
For a list of service and support phone numbers for your country or region, go to
and warranty information provided with your computer.
Note: Phone numbers are subject to change without notice. If the number for your
country or region is not provided, contact your Lenovo reseller or Lenovo marketing
representative.
If possible, be at your computer when you call. Have the following information
available:
v Machine type and model
v Serial numbers of our hardware products
v Description of the problem
v Exact working of any error messages
v Hardware and software configuration information
Using other services
If you travel with a Lenovo notebook computer or relocate your computer to a
country where your desktop, notebook, or server machine type is sold, your
computer might be eligible for International Warranty Service, which automatically
entitles you to obtain warranty service throughout the warranty period. Service will
be performed by service providers authorized to perform warranty service.
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Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in the
servicing country. Service centers in certain countries might not be able to service
all models of a particular machine type. In some countries, fees and restrictions
might apply at the time of service.
To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
screen.
For technical assistance with the installation of, or questions related to, Service
Packs for your preinstalled Microsoft Windows® product, refer to the Microsoft
Product Support Services Web site at http://www.support.microsoft.com/directory/,
or you can contact the Customer Support Center. Some fees might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for hardware, operating systems, and application programs; network setup
and configuration; upgraded or extended hardware repair services; and custom
installations. Service availability and service name might vary by country or region.
For more information about these services, go to the Lenovo Web site at
Lenovo product service
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Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document
in all countries. Consult your local Lenovo representative for information on the
products and services currently available in your area. Any reference to a Lenovo
product, program, or service is not intended to state or imply that only that Lenovo
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this
statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication
at any time without notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights
of Lenovo or third parties. All information contained in this document was obtained
in specific environments and is presented as an illustration. The result obtained in
other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
© Lenovo 2008, 2009. Portions © IBM Corp. 2007, 2008.
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estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries,
or both:
Lenovo
Lenovo logo
ThinkServer
The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:
v IBM
v ServeRAID
Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other
countries, or both.
Microsoft and Windows are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States, other
countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks and
logos are trademarks or registered trademarks of Red Hat, Inc., in the United States
and other countries.
Other company, product, or service names may be trademarks or service marks of
others.
Important notes
Processor speed indicates the internal clock speed of the microprocessor; other
factors also affect application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often
less than the possible maximum.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for
1 073 741 824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible
capacity can vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives that are available from Lenovo.
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Maximum memory might require replacement of the standard memory with an
optional memory module.
Lenovo makes no representations or warranties with respect to non-Lenovo
products. Support (if any) for the non-Lenovo products is provided by the third party,
not Lenovo.
Some software might differ from its retail version (if available) and might not include
user manuals or all program functionality.
Compliance with Republic of Turkey Directive on the Restriction of
Hazardous Substances
Meets requirements of the Republic of Turkey Directive on the Restriction of the
Use of Certain Hazardous Substances In Electrical and Electronic Equipment
(EEE).
Lenovo ürünü Turkiye cumhuriyeti'nin Elektrikli ve elektronik
eşyalardaki zararli madde kullaniminin sinirlandirilmasi
hakkindaki direktif şartlarina uygundur (EEE).
EEE Yönetmeliğine Uygundur.
Product recycling and disposal
This unit must be recycled or discarded according to applicable local and national
regulations. Lenovo encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. Lenovo offers a
variety of product return programs and services in several countries to assist
equipment owners in recycling their IT products. Information on Lenovo product
recycling offerings can be found on Lenovo’s Internet site at:
Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la
normativa nacional o local aplicable. Lenovo recomienda a los propietarios de
equipos de tecnología de la información (TI) que reciclen responsablemente sus
equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de
programas y servicios de devolución de productos en varios países, a fin de ayudar
a los propietarios de equipos a reciclar sus productos de TI. Se puede encontrar
información sobre las ofertas de reciclado de productos de Lenovo en el sitio web
de Lenovo
Notice: This mark applies only to countries within the European Union (EU) and
Norway.
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This appliance is labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various products
to indicate that the product is not to be thrown away, but rather reclaimed upon end
of life per this Directive.
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne
et à la Norvège.
L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de
Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les
dispositions de retour et de recyclage applicables aux systèmes utilisés à travers
l’Union européenne. Conformément à la directive, ladite étiquette précise que le
produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin
de vie.
In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling, and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due to
the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local Lenovo representative.
Battery return program
This product may contain a lithium or lithium ion battery. Consult your user manual
or service manual for specific battery information. The battery must be recycled or
disposed of properly. Recycling facilities may not be available in your area. For
information on disposal or batteries outside the United States, go to
http://www.lenovo.com/lenovo/environment or contact your local waste disposal
facility.
For Taiwan: Please recycle batteries.
For the European Union:
Notice: This mark applies only to countries within the European Union (EU).
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Batteries or packaging for batteries are labeled in accordance with European
Directive 2006/66/EC concerning batteries and accumulators and waste batteries
and accumulators. The Directive determines the framework for the return and
recycling of used batteries and accumulators as applicable throughout the European
Union. This label is applied to various batteries to indicate that the battery is not to
be thrown away, but rather reclaimed upon end of life per this Directive.
Les batteries ou emballages pour batteries sont étiquetés conformément aux
directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs
en usage et aux batteries et accumulateurs usés. Les directives déterminent la
marche à suivre en vigueue dans l'Union Européenne pour le retour et le recyclage
des batteries et accumulateurs usés. Cette étiquette est appliquée sur diverses
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt
récupérée en fin de cycle de vie selon cette norme.
In accordance with the European Directive 2006/66/EC, batteries and accumulators
are labeled to indicate that they are to be collected separately and recycled at end
of life. The label on the battery may also include a chemical symbol for the metal
concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users
of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers
for the return, recycling, and treatment of batteries and accumulators. Customer
participation is important to minimize any potential effects of batteries and
accumulators on the environment and human health due to the potential presence
of hazardous substances. For proper collection and treatment, go to
http://www.lenovo.com/lenovo/environment.
For California:
Perchlorate material - special handling may apply. See http://www.dtsc.ca.gov/
hazardouswaste/perchlorate/.
The foregoing notice is provided in accordance with California Code of Regulations
Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate
Materials. This product/part may include a lithium manganese dioxide battery which
contains a perchlorate substance.
German Ordinance for Work gloss statement
The product is not suitable for use with visual display work place devices according
to clause 2 of the German Ordinance for Work with Visual Display Units.
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.
Electronic emissions notices
Federal Communications Commission (FCC) statement
This section includes electronic emissions notices and the FCC statement.
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
Appendix B. Notices 175
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accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Lenovo is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-Lenovo option cards
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
176 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
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German Class A compliance statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen
Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG
(früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die
elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die
Grenzwerte der EN 55022 Klasse A ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu
installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo
empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung
für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung
der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von
Betriebsmittein
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit
von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische
Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie
2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die
elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli
2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten),
bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der
Klasse A.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die
Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland)
GmbH, Gropiusplatz 10, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022
Klasse A.
Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung
kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom
Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür
aufzukommen.”
Nach dem EMVG: “Geräte dürfen an Orten, für die sie nicht ausreichend entstört
sind, nur mit besonderer Genehmigung des Bundesministers für Post und
Telekommunikation oder des Bundesamtes für Post und Telekommunikation
betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.” (Auszug aus dem EMVG, Paragraph 3, Abs. 4).
Appendix B. Notices 177
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Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der
entsprechenden Kostenverordnung (Amtsblatt 14/93) kostenpflichtig.
Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in
den Handbüchern angegeben, zu installieren und zu betreiben.
Japanese Voluntary Control Council for Interference (VCCI) statement
Japanese recycling statements
178 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
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180 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
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Index
connector (continued)
video
connectors
A
remote battery
controller
Ethernet
controls and LEDs
air baffle
creating
CRUs, replacing
B
backup firmware
D
diagnostic
bezel
blue-screen capture feature
boot manager program
DIMM installation sequence
drive, CD/DVD
C
cabling
DVD drive
CD drive
CD-RW/DVD
CD/DVD drive
completing
configuration programs
connector
E
EasyLED panel
EasyStartup
© Lenovo 2008, 2009. Portions © IBM Corp. 2007, 2008.
181
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enclosure manager heartbeat
error codes and messages
hard disk drive (continued)
SCSI
error symptoms
heat sink
hot-swap
hot-swap drive
I
IBM Advanced Settings Utility program
IMM heartbeat
IMM IP address
errors
Ethernet activity
installation, options
installing
F
fan
fan, hot-swap
formatting
G
IP address
H
J
hard disk drive
182 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
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K
N
network operating system (NOS) installation
L
LED
O
obtaining
operator information panel
optical drive
order of installation
system-locator
LED,
LEDs
P
password
PCI
PCI riser card bracket
PCI riser-card assembly
M
memory
POST
memory installation sequence
memory mirroring
power
menu choices
power features
microprocessor
power-on
LED
microprocessor 2 air baffle
problems
Index 183
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problems (continued)
S
SAS/SATA
server
server , backup firmware
server configuration
server firmware
R
ServeRAID-BR10i controller
ServeRAID-MR10i controller
Setup utility
slots
starting
RAID
RAID array
redundant
Redundant
redundant array of independent disks (RAID)
remote battery, RAID adapter
system
remote presence feature
removing
system-error LED
System
system board
removing/replacing
system-locator
LED
replacing
systems-management
riser-card assembly
184 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
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T
U
updating
USB
using
Utility program
utility, Setup
V
video connector
video controller, integrated
W
Web site
Index 185
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186 ThinkServer RD210 Types 3795, 3796, 3818, and 3819: Installation and User Guide
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Part Number: 46U1926
Printed in USA
(1P) P/N: 46U1926
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