Lenovo Personal Computer Q180 Series User Manual

Machine type: 10087/3110

Lenovo

IdeaCentre Q180 Series

User Guide

Version 1.0

2011.09

31500665

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Important Safety Information

Before using this manual, it is important that you read and understand all of

the related safety information for this product. Refer to the Safety and Warranty

Guide you received with this product for the latest safety information. Reading

and understanding this safety information reduces the risk of personal injury and

damage to your product.

Danger: Beware of extremely hazardous or lethal situations.

Attention: Beware of possible damage to programs, devices, or data.

Note: Pay attention to this important information.

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Contents

Important Safety Information

CCapter C Using t C e Computer Hardwar e .............................. C

1.1 Front view................................................................................2

1.2 Rear view ................................................................................3

1.3 Computer stand instruction .....................................................4

1.4 Setting the display resolution ...................................................4

1.5 Connecting your compute r ......................................................5

CCapter C Using t C e Rescue System ...................................... 7

2.1 OneKey Recovery....................................................................8

2.2 Driver and Application Installation ............................................8

2.3 System Setup..........................................................................9

2.4 System Backu p .....................................................................10

2.5 System Recovery ..................................................................10

2.6 Create Recovery Dis c ............................................................10

CCapter C T roubles C ooting and Conﬁrming Setup.............. CC

3.1 T roubleshooting display problems..........................................12

3.2 T roubleshooting audio problem s ............................................13

3.3 T roubleshooting software problems .......................................14

3.4 T roubleshooting problems with Hard Disks ............................15

3.5 Special considerations for troubleshooting Windows .............16

Contents

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Chapter

Using tCe Computer Hardware

TCis cCapter contains tCe following

topics:

Computer hardware introduction



Information on computer connections

Note: The descriptions in this chapter may

vary from your computer setup, depending

on computer models and conﬁgurations.

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C.C Front view

Attention: Ensure that none of the air vents on the computer are blocked.

Blocked air vents can lead to overheating problems.

Power button

USB ports (2)

Hard disk drive indicator

Optical drive (selected models only)

Memory card reader

Headphone connector

Microphone connector

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C.C Rear view

SPDIF port

HDMI-out port

VGA connector

USB ports (5)

Ethernet connector

Power connector

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C.C Computer stand instruction

C.4 Setting tCe display resolution

• Set the refresh rate of your TV or monitor to less than 60 Hz to avoid damage to

your TV or monitor.

• If no image is displayed on the TV or monitor after setting a new refresh rate,

turn off your TV or monitor and wait for a moment before restarting.

• When connecting to a TV, please select the TV’s appropriate input channel.

• Lenovo recommends connecting the computer to a monitor using the VGA or

HDMI video connector.

• It is possible to connect the computer to a TV using the VGA or HDMI video

connector, but Lenovo is unable to guarantee that this will work effectively.

After the computer is connected and is operating normally, if a blank screen or

no image is displayed on the TV, this may be a problem with the TV settings.

Please consult with your TV supplier.

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C.5 Connecting your computer

1.5.1 Using S/P DIF output digital signals:

If you have external devices that support S/P DIF, you can use the S/P DIF port

output high deﬁnition audio signal. Do the following before using S/P DIF output:

1. Connect the external device to the S/P DIF port.

2. Click Start → Control Panel → Hardware and Sound → Manage audio devices,

from the pop up window choose the Playback tab, choose Digital Audio (S/P

DIF) as your playback device, click the Apply button to save the change.

Note: You may ﬁnd your computer has no sound if you switch to a different

external device that dose not support S/P DIF, follow step 2 to choose a

proper playback device.

1.5.2 Connect the power cables properly to earthed electrical

outlets.

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Chapter

Using tCe Rescue System

TCis cCapter contains tCe following

topics:

OneKey Recovery



Driver and Application Installation

System Setup

System Backup

System Recovery

Create Recovery Disc

Attention: Using this program will result in

a loss of data.

• You can recover the C drive of the computer

to the factory default settings or to the

last system backup status using OneKey

Recovery. With this operation, all of the

existing data on drive C will be lost, whereas

the content and format of the other partitions

of the hard disk drive will remain unchanged.

• If you want to install an operating system and

back it up with OneKey Recovery, you must

format the C partition in NTFS format and

install the operating system on the C partition.

Otherwise, the OneKey Recovery system

cannot run.

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Note about tCe service partition:

The ﬁles and relevant data used by the rescue system are saved in the service

partition. Deleting this partition will make the rescue system unusable. For more

detailed information, see the following instructions:

By selecting Control Panel → Administrative Tools → Computer Management →

Disk Management, you can see the service partition, which must not be deleted.

Note: The recovery ﬁles and relevant data used by the rescue system are

saved in the service partition. If the service partition is deleted or damaged

by someone other than authorized Lenovo servicers, Lenovo will not be

liable for any losses arising there from in any way.

C.C OneKey Recovery

OneKey Recovery is an easy-to use application. You can use it to restore your

computer to the system default or a previously backed up state.

Detailed Operation Procedure

1. Repeatedly press and release the F2 key once turning on the computer until the

Lenovo Rescue System open, then select OneKey Recovery.

Note: System Recovery will overwrite all of the data on drive C. To prevent

loss of data, be sure to back up relevant data before performing system

recovery.

2. Follow the onscreen instructions to select the backup task you want to restore

from and disk you want to install operation system, and press Next to start

restoration.

3. Please wait during the process of system recovery. Do not interrupt the

operation during the recovery process.

4. After the system is recovered successfully, the software prompts to restart the

computer. Restart the computer and enter the system.

C.C Driver and Application Installation

The Driver and Application Installation function in the rescue system provides a way

for the user to conveniently re-install all of the Lenovo applications and drivers that

were shipped with your Lenovo hardware.

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Method 1: Automatic Installation

Repeatedly press and release the F2 key once turning on the computer until the

Lenovo Rescue System open, then select Drivers and Application Installation.

Follow the screen prompts to install the Lenovo Drivers and Application Installation.

Click Install to start installing the Lenovo Drivers and Application Installation.

The system will restart. After the system has restarted, the installation process will

continue until completion.

Method 2: Manual Installation

In the Windows system, Click Start → All Programs → Lenovo → Lenovo

Drivers and Application Installation.

After starting the procedure, install all the drivers and software manually according

to the prompts.

Notes:

1. It is recommended not to install the software which is already on the

computer.

2. Before accessing the operating system, make sure that the Drivers and

Application installation has been installed automatically. After that, the

manual installation function can be used.

C.C System Setup

System Setup conﬁgures the network conﬁguration for the Lenovo Rescue

System to ensure your Rescue System can connect to internet. In addition, System

Setup sets and manages all passwords for the Lenovo Rescue system.

2.3.1 Launch

Repeatedly press and release the F2 key once turning on the computer until the

Lenovo Rescue System open, then select System Setup.

2.3.2 Network Settings

Depending on the network access mode of the computer, select “ADSL” or “LAN

Connection” in the network connection modes.

1. If you select “ADSL” input the username and password of the ADSL connection.

2. If you select “LAN connection” conﬁgure the IP address and proxy server of the

LAN.

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2.3.3 Password Management

Password Management allows you to set the password for Lenovo Rescue

System and manage it.

The default password is blank.

Set a password when you access the Password Management for the ﬁrst time.

If you don’t want to set a password, access the system directly and operate

accordingly.

C.4 System Backup

Back up your system partition to an image ﬁle. In case of a system failure, you can

restore your system from this image ﬁle.

In the Windows system, click Start → All Programs → Lenovo → Lenovo

Rescue System.

After starting the procedure, click System Backup to back up your system

partition according to the prompts.

C.5 System Recovery

Reboot your computer into the system recovery environment. You can choose to

restore to a system backup point or the initial state.

C.6 Create Recovery Disc

Create a bootable recovery disc from current system. These recovery discs are

used to boot your computer and will guide you through the entire restoration

process.

In the Windows system, click Start → All Programs → Lenovo → Lenovo

Rescue System.

After starting the procedure, click Create Recovery Disc to create a bootable

recovery disc from current system.

Follow the screen prompts to create recovery discs.

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TroublesCooting and

Conﬁrming Setup

Chapter

TCis cCapter contains tCe following

topics:

Troubleshooting and Problem Resolution



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Solving problems

Follow these tips when you troubleshoot your computer:

• If you added or removed a part before the problem started, review the

installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly

connected.

• If an error message appears on the screen, write down the exact message.

This message may help support personnel diagnose and ﬁx the problem(s).

• If an error message occurs in a program, view the program’s documentation.

Note: The procedures in this document were written for Windows in default

view mode, so they may not apply if you set your Lenovo® computer to

Windows Classic view.

C.C TroublesCooting display problems

Problem: Blank screen or no image is displayed on the monitor.

Troubleshooting and problem resolution:

1. Check that the monitor has been turned on; if not, press the Power button.

2. Check to see if the monitor power cable is loose; if so, securely plug the power

cable into the monitor.

3. Check that the signal cable to the monitor is securely connected to the

computer graphics card port; if not, shut down the computer then securely

connect the signal cable of the monitor.

Problem: You need to change the display property settings.

Setting display background and icon properties:

1. Right-click the desktop anywhere except over an icon, then select Personalize

from the pop-up menu.

2. From here, select the appropriate options to:

• Change the desktop background

• Select a screen saver

• Select colors and appearance options for icons and characters

• Set resolution and colors using the Display Settings options.

3. Select Display Settings to set the resolution and colors.

Use the Apply button to set the new resolution of your TV or monitor. If your TV

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or monitor does not support this new resolution, the system will recovery to the

original resolution within 20 seconds.

Set the refresh rate of your TV or monitor to less than 60 Hz to avoid damage to

your TV or monitor.

If there is no image displayed on the TV or monitor after setting a new refresh

rate, turn off your TV or monitor and wait for a moment before restarting. For TV,

you may switch the input style to another and then switch it back to make your

TV display normally.

Problem: Ripple on screen.

Troubleshooting and problem resolution:

1. Check for devices located less than one meter from the computer such as

refrigerators, electric fans, electric dryers, UPSs, regulators, ﬂuorescent lamps

or other computers that may be generating magnetic interference.

2. Move any interfering devices away from the computer.

3. If the problem persists, consult your display devices supplier.

C.C TroublesCooting audio problems

Problem: No sound from integrated speakers.

Troubleshooting and problem resolution:

• Adjust the Windows volume control — double-click the speaker icon in the

lower-right corner of your screen. Ensure that the volume is turned up and

that the sound is not muted. Adjust the volume, bass, and treble controls to

eliminate distortion.

• Reinstall the audio driver.

• Disconnect any headphones from the headphone socket — sound from the

speakers is automatically disabled when headphones are connected to the

computer’s side-panel headphone socket.

• Remove and reconnect the HDMI connector, restart the computer, and set the

HDMI as the audio output mode (for example via the control panel).

Note: IdeaCentre Q180 supports HDMI audio and video output. To learn

more about HDMI, go to the web site at: http://www.hdmi.com/

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Problem: No sound from headphones.

Troubleshooting and problem resolution:

• Check the headphone cable connection — ensure that the headphone cable is

securely inserted into the headphone socket.

• Adjust the Windows volume control — click or double-click the speaker icon in

the lower-right corner of your screen. Ensure that the volume is turned up and

that the sound is not muted.

• Change audio device — click Start → Control Panel → Hardware and Sound

→ Manage audio devices, a sound window will pop out, click the playback

tab to choose the proper playback device.

C.C TroublesCooting software problems

Problem: You are unable to exit a running program normally.

Troubleshooting and problem resolution:

1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same

time.

2. Select the Application tab, select the problematic program, and then click the

End Task button.

Problem: You need to install or uninstall a program.

Problem resolution:

During installation never abort the install process by powering the system off or

through other drastic means. This can cause system program disorder or even

failure during system initialization.

During the uninstall process, never directly delete individual ﬁles or folders. This

is harmful to the system, and might cause a system-wide malfunction.

Use the following procedure to properly uninstall programs:

1. Back up all documents and system settings related to the program before

removing it.

2. If the program has its own uninstaller, run it directly to uninstall the program.

3. If the program does not have its own uninstaller, then select Control Panel from

Start menu.

4. From the Control Panel, choose Programs → Programs and Features.

5. Find the applicable program in the Programs and Functions dialog box and then

select Uninstall/Change.

6. Follow the displayed instructions to uninstall the software.

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C.4 TroublesCooting problems witC Hard Disks

Problem: The capacity of the hard disk, as indicated by the system, is less than

the nominal capacity.

Troubleshooting and problem resolution: For computers equipped with the

OneKey Recovery feature, the system recovery feature needs to occupy some

hard disk space. This may account for the apparent hard disk capacity deﬁcit.

Further Technical Explanation: The nominal capacity of the hard disk is

expressed in the decimal system, 1000 bytes. But the actual hard disk capacity is

expressed in the binary system as 1024 bytes (For example, a nominal capacity of

1GB is 1000MB, while the actual capacity of 1GB is 1024MB).

The capacity of the hard disk shown in Windows can be worked out according to

the calculations in the following example:

The nominal capacity of the hard disk is 40GB, while its actual capacity

should be: 40 x 1000 x 1000 x 1000/(1024 x 1024 x 1024) = 37GB.

If the Service partition of 3GB - 3 x 1000 x 1000 x 1000/

(1024 x 1024 x 1024) = 2.79GB is subtracted, the capacity of the hard disk

shown in the system can be obtained.

The capacity of the hard disk as calculated using this method may be slightly

different from the actual capacity due to the rounding of totals.

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C.5 Special considerations for troublesCooting Windows

Record the following information that may be useful later when troubleshooting

system problems:

1. The serial number of the software. The serial number is shipped labeled on the

computer and is also provided separately by the manufacturer. The Help Center

is unable to retrieve this number.

2. The drivers for this computer model support Windows 7 systems.

3. When you use the Windows Media Center to watch TV, pay particular attention

to the following:

• In the following two situations, you must re-save the channel list:

a. When you change your TV signal from digital to analog, your saved

channel list for digital TV is deleted. When you want to watch digital TV

again, you must create and save a new channel list.

b. When you change your TV signal from analog to digital, your saved

channel list for analog TV is deleted. When you want to watch analog TV

again, you must create and save a new channel list.

• Before you can watch teletext programming, you must set the TV tuner input

signal to analog.

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