User Guide
Types 8009, 8791, 8795, 8799
Types 8803, 8807, 8812
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User Guide
Types 8009, 8791, 8795, 8799
Types 8803, 8807, 8812
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Note
Before using this information and the product it supports, be sure to read the “Important safety information” on page v and
First Edition (June 2006)
© Copyright Lenovo 2005, 2006.
Portions © Copyright International Business Machines Corporation 2005.
All rights reserved.
U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule
contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is
unable to accept this Program under these terms, then we provide this Program under the provisions set forth in
Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in
Data-General, FAR 52.227.14 (Alternate III).
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Contents
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iii
iv User Guide
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Important safety information
Note
Please read the following important safety information first.
This information can help you safely use your desktop or notebook personal
computer. Follow and retain all information included with your computer. The
information in this document does not alter the terms of your purchase agreement
or the Lenovo™ Statement of Limited Warranty. For more information, refer to the
warranty and safety information that is provided with your computer.
Customer safety is important. Our products are developed to be safe and effective.
However, personal computers are electronic devices. Power cords, power adapters,
and other features can create potential safety risks that can result in physical injury
or property damage, especially if misused. To reduce these risks, follow the
instructions included with your product, observe all warnings on the product and
in the operating instructions, and review the information included in this
document carefully. By carefully following the information contained in this
document and provided with your product, you can help protect yourself from
hazards and create a safer computer work environment.
Note: This information includes references to power adapters and batteries. In
addition to notebook computers, some products (such as speakers and
monitors) ship with external power adapters. If you have such a product,
this information applies to your product. In addition, your computer
product contains a coin-sized internal battery that provides power to your
system clock even when the machine is unplugged, so the battery safety
information applies to all computers.
Conditions that require immediate action
Products can become damaged due to misuse or neglect. Some product damage
is serious enough that the product should not be used again until it has been
inspected and, if necessary, repaired by an authorized servicer.
As with any electronic device, pay close attention to the product when it is
turned on. On very rare occasions, you might notice an odor or see a puff of
smoke or sparks vent from your machine. Or you might hear sounds like
popping, cracking, or hissing. These conditions might merely mean that an
internal electronic component has failed in a safe and controlled manner. Or,
they might indicate a potential safety issue. However, do not take risks or
attempt to diagnose the situation yourself. Contact the Customer Support Center
for further guidance. For a list of Service and Support phone numbers, refer to
the warranty and safety information that is provided with your computer.
Frequently inspect your computer and its components for damage, wear, or signs
of danger. If you have any questions about the condition of a component, do not
use the product. Contact the Customer Support Center or the product
manufacturer for instructions on how to inspect the product and have it
repaired, if necessary.
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v
In the unlikely event that you notice any of the following conditions, or if you
have any safety concerns with your product, stop using the product and unplug
it from the power source and telecommunication lines until you can speak to the
Customer Support Center for further guidance.
v Power cords, plugs, power adapters, extension cords, surge protectors, or power
supplies that are cracked, broken, or damaged.
v Signs of overheating, smoke, sparks, or fire.
v Damage to a battery (such as cracks, dents, creases), discharge from a battery, or
a buildup of foreign substances on the battery.
v A cracking, hissing, or popping sound, or strong odor that comes from the
product.
v Signs that liquid has been spilled or an object has fallen onto the computer
product, power cord, or power adapter.
v The computer product, power cord, or power adapter has been exposed to
water.
v The product has been dropped or damaged in any way.
v The product does not operate normally when you follow the operating
instructions.
Note: If you notice these conditions with a product (such as an extension cord)
that is not manufactured for or by Lenovo, stop using that product until you
can contact the product manufacturer for further instructions, or until you
get a suitable replacement.
General safety guidelines
Always observe the following precautions to reduce the risk of injury and property
damage.
Service
Do not attempt to service a product yourself unless instructed to do so by the
Customer Support Center or your documentation. Only use a service provider who
is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. These
parts are referred to as Customer Replaceable Units, or CRUs. Lenovo
expressly identifies CRUs as such, and provides documentation with
instructions when it is appropriate for customers to replace those parts. You
must closely follow all instructions when performing such replacements.
Always make sure that the power is turned off and that the product is
unplugged from any power source before you attempt the replacement. For
more information on CRUs, refer to the warranty and safety information
that is provided with your computer. If you have any questions or concerns,
contact the Customer Support Center.
Although there are no moving parts in your computer after the power cord has
been disconnected, the following warnings are required for proper UL certification.
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Danger
Hazardous moving parts. Keep fingers and other body parts away.
Attention
Before replacing any CRUs, turn off the computer and wait three to five
minutes to let the computer cool before opening the cover.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product
manufacturer.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G,
0.75 mm2, or better. For other countries, the suitable types shall be used
accordingly.
Never wrap a power cord around the power adapter or other object. Doing so can
stress the cord in ways that can cause the cord to fray, crack, or crimp. This can
present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or
pinched by objects.
Protect the power cords and power adapters from liquids. For instance, do not
leave your power cord or power adapter near sinks, tubs, toilets, or on floors that
are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if
the power cord or power adapter have been stressed by misuse. Liquids can also
cause gradual corrosion of the power cord terminals and/or the connector
terminals on the power adapters which can eventually result in overheating.
Always connect power cords and signal cables in the correct order and ensure that
all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins and/or
shows signs of overheating (such as deformed plastic) at the ac input or anywhere
on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs
of corrosion or overheating or where the power cord appears to have been
damaged in any way.
Important safety information vii
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Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and
power strips that you use are rated to handle the electrical requirements of the
product. Never overload these devices. If power strips are used, the load should
not exceed the power strip input rating. Consult an electrician for more
information if you have questions about power loads, power requirements, and
input ratings.
Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer
equipment appears to be damaged or corroded, do not use the outlet until it is
replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer
to obtain a replacement.
Some products are equipped with a three-pronged plug. This plug fits only into a
grounded electrical outlet. This is a safety feature. Do not defeat this safety feature
by trying to insert it into a non-grounded outlet. If you cannot insert the plug into
the outlet, contact an electrician for an approved outlet adapter or to replace the
outlet with one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch circuit rating.
Consult an electrician for more information if you have questions about power
loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible,
and located close to the equipment. Do not fully extend power cords in a way that
will stress the cords.
Carefully connect and disconnect the equipment from the electrical outlet.
Batteries
All personal computers manufactured by Lenovo contain a non-rechargeable coin
cell battery to provide power to the system clock. In addition, many mobile
products, such as notebook computers, utilize a rechargeable battery pack to
provide system power when in portable mode. Batteries supplied by Lenovo for
use with your product have been tested for compatibility and should only be
replaced with approved parts.
Never attempt to open or service any battery. Do not crush, puncture, or incinerate
batteries or short circuit the metal contacts. Do not expose the battery to water or
other liquids. Only recharge the battery pack strictly according to instructions
included in the product documentation.
Battery abuse or mishandling can cause the battery to overheat, which can cause
gasses or flame to “vent” from the battery pack or coin cell. If your battery is
damaged, or if you notice any discharge from your battery or the buildup of
foreign materials on the battery leads, stop using the battery and obtain a
replacement from the battery manufacturer.
Batteries can degrade when they are left unused for long periods of time. For some
rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused
in a discharged state could increase the risk of a battery short circuit, which could
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shorten the life of the battery and can also pose a safety hazard. Do not let
rechargeable Lithium-Ion batteries completely discharge or store these batteries in a
discharged state.
Heat and product ventilation
Computers generate heat when turned on and when batteries are charging.
Notebook computers can generate a significant amount of heat due to their
compact size. Always follow these basic precautions:
v Do not leave the base of your notebook computer in contact with your lap or
any part of your body for an extended period when the computer is functioning
or when the battery is charging. Your computer produces some heat during
normal operation. Extended contact with the body could cause discomfort or,
potentially, a skin burn.
v Do not operate your computer or charge the battery near flammable materials or
in explosive environments.
v Ventilation slots, fans and/or heat sinks are provided with the product for safety,
comfort, and reliable operation. These features might inadvertently become
blocked by placing the product on a bed, sofa, carpet, or other flexible surface.
Never block, cover or disable these features.
You should inspect your desktop computer for dust accumulation at least once
every three months. Before inspecting your computer, turn off the power and
unplug the computer’s power cord from the electrical outlet; then remove any dust
from vents and perforations in the bezel. If you notice external dust accumulation,
you should also examine and remove dust from the inside of the computer
including heat sink inlet fins, power supply vents, and fans. Always turn off and
unplug the computer before opening the cover. If possible, avoid operating your
computer within 2 feet of high-traffic areas. If you must operate your computer in
or near a high-traffic area, you should inspect and, if necessary, clean your
computer more frequently.
For your safety and to maintain optimum computer performance, always follow
these basic precautions with your desktop computer:
v Keep the cover closed whenever the computer is plugged in.
v Regularly inspect the outside of the computer for dust accumulation.
v Remove dust from vents and any perforations in the bezel. More frequent
cleanings might be required for computers in dusty or high-traffic areas.
v Do not restrict or block any ventilation openings.
v Do not store or operate your computer inside furniture, as this might increase
the risk of overheating.
v Airflow temperatures into the computer should not exceed 35° C (95° F).
v Do not use non-desktop air filtration devices.
CD and DVD drive safety
CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or
otherwise physically damaged, it is possible for the disc to break apart or even
shatter when the CD and DVD drives are in use. To protect against possible injury
due to this situation, and to reduce the risk of damage to your machine, do the
following:
v Always store CD and DVD discs in their original packaging.
v Always store CD and DVD discs out of direct sunlight and away from direct
heat sources.
Important safety information ix
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v Remove CD and DVD discs from the computer when not in use.
v Do not bend or flex CD and DVD discs, or force them into the computer or their
packaging.
v Check CD and DVD discs for cracks before each use. Do not use cracked or
damaged discs.
Additional safety information
Danger
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation, maintenance,
or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to this
product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise
in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
To disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Lithium battery notice
Caution
Danger of explosion if battery is incorrectly replaced.
When replacing the lithium coin cell battery, use only the same or an equivalent
type that is recommended by the manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100° C (212° F)
v Repair or disassemble
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Dispose of the battery as required by local ordinances or regulations.
Modem safety information
Caution
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
To reduce the risk of fire, electrical shock, or injury when using telephone
equipment, always follow basic safety precautions, such as:
v Never install telephone wiring during a lightning storm.
v Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
v Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
v Use caution when installing or modifying telephone lines.
v Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
v Do not use the telephone to report a gas leak in the vicinity of the leak.
Laser compliance statement
Some personal computer models are equipped from the factory with a CD-ROM
drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM drives are also sold
separately as options. CD-ROM drives and DVD-ROM drives are laser products.
These drives are certified in the U.S. to conform to the requirements of the
Department of Health and Human Services 21 Code of Federal Regulations (DHHS
21 CFR) Subchapter J for Class 1 laser products. Elsewhere, these drives are
certified to conform to the requirements of the International Electrotechnical
Commission (IEC) 60825-1 and CENELEC EN 60825-1 for Class 1 laser products.
When a CD-ROM drive or a DVD-ROM drive is installed, note the following
handling instructions.
Caution
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Do not remove the drive covers. Removing the covers of the CD-ROM drive or
DVD-ROM drive could result in exposure to hazardous laser radiation. There are
no serviceable parts inside the CD-ROM drive or DVD-ROM drive.
Some CD-ROM drives and DVD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following statement.
Danger
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
Important safety information xi
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Power supply statement
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these components.
If you suspect a problem with one of these parts, contact a service technician.
xii User Guide
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Introduction
This User Guide contains the following information:
setting up your computer for comfort and the impact of light sources, air
circulation, and electrical outlets.
setting up your computer and software and operating system installation.
and options that are available for your computer.
use the ThinkVantage® Rescue and Recovery™ program to create product
recovery disks, back up data, recover software, and restore the entire contents of
your hard disk to a previously saved state.
view and change the configuration settings of your computer.
updating POST/BIOS and how to recover from a POST/BIOS update failure.
about basic troubleshooting and diagnostic tools for your computer.
information about the wide variety of helpful resources available from Lenovo.
manually programming your modem.
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Chapter 1. Arranging your workspace
To get the most from your computer, arrange both the equipment you use and
your work area to suit your needs and the kind of work you do. Your comfort is of
foremost importance, but light sources, air circulation, and the location of electrical
outlets also can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few
guidelines to help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can
make a big difference. The backrest and seat should adjust independently and
provide good support. The seat should have a curved front to relieve pressure on
the thighs. Adjust the seat so that your thighs are parallel to the floor and your
feet are either flat on the floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists
in a neutral, comfortable position. Try to keep a light touch on the keyboard and
your hands and fingers relaxed. You can change the angle of the keyboard for
maximum comfort by adjusting the position of the keyboard feet.
Viewing Distance
Lower
Back
Support
Seat
Height
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place
the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.),
and position it so you can view it without having to twist your body. Also position
other equipment you use regularly, such as the telephone or a mouse, within easy
reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights,
windows, and other light sources. Even reflected light from shiny surfaces can
cause annoying reflections on your monitor screen. Place the monitor at right
angles to windows and other light sources, when possible. Reduce overhead
lighting, if necessary, by turning off lights or using lower wattage bulbs. If you
install the monitor near a window, use curtains or blinds to block the sunlight. You
might have to adjust the brightness and contrast controls on the monitor as the
room lighting changes throughout the day.
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1
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare
filter placed over the screen might be helpful. However, these filters might affect
the clarity of the image on the screen; try them only after you have exhausted
other methods of reducing glare.
Dust buildup compounds problems associated with glare. Remember to clean your
monitor screen periodically using a soft cloth moistened with a nonabrasive liquid
glass cleaner.
Air circulation
Your computer and monitor produce heat. The computer has a fan that pulls in
fresh air and forces out hot air. The monitor lets hot air escape through vents.
Blocking the air vents can cause overheating, which might result in a malfunction
or damage. Place the computer and monitor so that nothing blocks the air vents;
usually, 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air is
not blowing on someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that
connect to the monitor, printer, and other devices might determine the final
placement of your computer.
When arranging your workspace:
v Avoid the use of extension cords. When possible, plug the computer power cord
directly into an electrical outlet.
v Keep power cords and cables neatly routed away from walkways and other
areas where they might get kicked accidentally.
For more information about power cords, see “Power cords and power adapters”
on page vii and the warranty and safety information that is provided with your
computer.
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Chapter 2. Setting up your computer
Before you begin, make sure you set up your computer in the best possible work
area that suits your needs and the kind of work you do. For more information,
computer. The precautions and guidelines will help you work safely.
Connecting your computer
Use the following information when connecting your computer. Look for the small
connector icons on the back of your computer.
If your computer cables and connector panel have color-coded connectors, match
the color of the cable end with the color of the connector. For example, match a
blue cable end with a blue connector or a red cable end with a red connector.
Note: Depending on your model type, your computer might not have all of the
connectors that are described in this section.
1. The power supply has automatic power detection and set up.
2. Connect the Universal Serial Bus (USB) keyboard cable to a USB connector.
Note: Some models will have keyboards with a fingerprint reader. After you
setup and turn on your computer, refer to the Access Help online help
system for information about your fingerprint reader. See “Access
Help” on page 54 for instructions on how to open the online help
system.
3. Connect the USB mouse cable to a USB connector.
4. Connect the monitor cable to the monitor connector on the computer.
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v If you have a Video Graphics Array (VGA) Standard monitor, connect the
cable to the connector as shown.
Note: If your model has two monitor connectors, be sure to use the
connector on the accelerated graphics port (AGP) adapter.
v If you have a digital video interface (DVI) monitor, connect the cable to the
connector as shown.
Note: Your computer must have an adapter installed that supports the DVI
monitor.
5. If you have a modem, connect the modem using the following information.
E
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ꢀ1ꢁ
ꢀ2ꢁ
This illustration shows the two connections on the back of the computer that are
needed to set up your modem.
In the United States and other countries or regions that use the RJ-11 telephone
outlet, attach one end of the telephone cable to the telephone and the other end to
the telephone connector on the back of the computer. Attach one end of the modem
cable to the modem connector on the back of the computer and the other end to the
telephone outlet.
ꢀ3ꢁ
In countries or regions that do not use RJ-11 telephone outlets, a splitter or converter
is required to attach the cables to the telephone outlet, as shown at the top of the
illustration. You also can use the splitter or converter without the telephone, as
shown at the bottom of the illustration.
Chapter 2. Setting up your computer
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5
6. If you have audio devices, attach them using the following instructions. For
ꢀ1ꢁ Audio line-in
ꢀ2ꢁ Audio line-out
ꢀ3ꢁ Microphone
ꢀ4ꢁ Headphone
This connector receives audio signals from an external audio device,
such as a stereo system.
This connector sends audio signals from the computer to external
devices, such as powered stereo speakers.
Use this connector to attach a microphone to your computer when
you want to record sound or if you use speech-recognition software.
Use this connector to attach headphones to your computer when you
want to listen to music or other sounds without disturbing anyone.
This connector might be located on the front of the computer.
7. If you have powered speakers with an ac adapter, use the following
instructions.
a. Connect the cable that runs between the speakers, if necessary. On some
speakers, this cable is permanently attached.
b. Connect the ac adapter cable to the speaker.
c. Connect the speakers to the computer.
d. Connect the ac adapter to the ac power source.
8. If you have unpowered speakers with no ac adapter, use the following
instructions.
a. Connect the cable that runs between the speakers, if necessary. On some
speakers, this cable is permanently attached.
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b. Connect the speakers to the computer.
9. Connect any additional devices that you have. Your computer might not have
all connectors that are shown.
1394
1
3
9
4
ꢀ1ꢁ USB
Use this connector to attach a device that requires a USB connection,
such as a keyboard, mouse, scanner, printer, or personal digital
assistant (PDA).
ꢀ2ꢁ Serial
Use this connector to attach an external modem, serial printer, or
other device that uses a 9-pin serial connector.
Use this connector to attach a television set that has an S-Video
connector. This connector is present on some high-performance video
adapters.
ꢀ3ꢁ S-video
ꢀ4ꢁ Parallel
Use this connector to attach a parallel printer or any other device that
requires a 25-pin parallel connection.
ꢀ5ꢁ Ethernet
Use this connector to attach the computer to an Ethernet-type local
area network or to a cable modem.
Important: To operate the computer within FCC limits when it is
connected to an Ethernet network, use a Category 5 Ethernet cable.
Use this connector to attach a joystick, gamepad, or a musical
instrument digital interface (MIDI) device such as a MIDI keyboard.
This connector is sometimes called Firewire because it transmits data
rapidly. There are two types of IEEE 1394 connectors: the 4-pin and
the 6-pin. IEEE 1394 offers connection to several types of consumer
electronics, including digital audio devices and scanners.
ꢀ6ꢁ MIDI/joystick
ꢀ7ꢁ IEEE 1394
10. Connect the power cords to properly grounded electrical outlets.
Chapter 2. Setting up your computer
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7
Note: Refer to the Access Help online help system for more information about
the online help system.
Turning on power
Turn on the monitor and other external devices first, and then turn on the
computer. When the power-on self-test (POST) is finished, the logo window closes.
If your computer has preinstalled software, the software installation program
starts.
If you experience any problems during startup, see Chapter 7, “Troubleshooting
telephone through the Customer Support Center. Refer to the warranty and safety
information that is provided with your computer for the Service and Support
worldwide telephone list.
Finishing the software installation
Important
Read the license agreements carefully before using the programs on this
computer. These agreements detail your rights, obligations, and warranties for
the software on this computer. By using these programs, you accept the terms
of the agreements. If you do not accept the agreements, do not use the
programs. Instead, promptly return the entire computer for a full refund.
After you start the computer for the first time, follow the instructions on the screen
to complete the software installation. If you do not complete the software
installation the first time the computer is turned on, unpredictable results might
occur. When the installation is complete, refer to the Access Help online help
instructions on how to open the online help system.
Note: Some models might have a multilingual version of Microsoft® Windows® XP
Pro preinstalled. If your computer has the multilingual version, you will be
prompted to choose a language during the initial installation process. After
installation, the language version can be changed through the Windows
Control Panel.
Completing important tasks
After you have set up your computer, perform the following tasks, which will save
you time and trouble later:
v Create a diagnostic CD image or diagnostic diskettes. Diagnostic programs are
used to test hardware components of your computer and report
operating-system-controlled settings that can cause hardware failures. Making a
diagnostic CD image or diagnostic diskettes ahead of time assures that you will
be able to run diagnostics if the Recovery and Recovery workspace becomes
inaccessible. For more information, see “PC-Doctor for DOS” on page 49.
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v Record your computer machine type, model, and serial number. If you need
service or technical support, you will probably be asked for this information. For
further information, see the warranty and safety information that is provided
with your computer.
Updating your operating system
Microsoft makes updates available for various operating systems through the
Microsoft Windows Update Web site. The Web site automatically determines what
Windows updates are available for your specific computer and lists those updates
only. Updates could include security fixes, new versions of Windows components
(such as media player), fixes to other portions of the Windows operating system,
or enhancements.
Refer to the Access Help online help system for more information about updating
open the online help system.
Installing other operating systems
If you install your own operating system, follow the instructions that come with
your operating system CDs or diskettes. Remember to install all device drivers
after you install your operating system. Installation instructions are usually
provided with the device drivers.
Updating your antivirus software
Your computer comes with the Symantec Client Security software you can use to
detect and eliminate viruses. You should run the LiveUpdate application to get the
latest updates from the Symantec Client Security Web site. LiveUpdate will
download the latest virus list and Symantec Client Security will use the new list
when it scans your computer the next time.
Refer to the Access Help online help system for more information about updating
open the online help system.
Shutting down the computer
When you are ready to turn off your computer, always follow the shutdown
procedure for your operating system. This prevents the loss of unsaved data or
damage to your software programs. To shut down the Microsoft Windows
operating system click Shut Down from the Start menu. Select Shut Down from
the drop down menu and click OK.
Chapter 2. Setting up your computer
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Chapter 3. Installing options
This chapter provides an introduction to the features and options that are available
for your computer. You can expand the capabilities of your computer by adding
memory or adapters. When installing an option, use these instructions along with
the instructions that come with the option.
Note: Use only parts provided by Lenovo.
Important
Before you install or remove any option, read “Important safety information”
Features
This section provides an overview of the computer features and preinstalled
software.
System information
The following information covers a variety of models. For information for
Microprocessor (varies by model)
v Intel® Pentium® 4 processor with HyperThreading Technology
v Intel Pentium D processor
v Intel Celeron® D processor
v Intel Core™ 2 Duo processor
v Internal cache (size varies by model)
Memory
v Support for two double data rate 2 (DDR2) dual inline memory modules
(DIMMs)
Internal drives
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v Internal hard disk drive
v Optical drive (some models)
Video subsystem
v An integrated graphics controller for a Video Graphics Array (VGA) monitor
Audio subsystem
v HD with ADI 1983HD Audio Codec
v Line in and line out connectors on the rear panel
v Microphone and headphone connectors on the front panel
v Mono internal speaker (some models)
Connectivity
v 10/100/1000 Mbps integrated Broadcom Ethernet controller that supports the
Wake on LAN® feature (some models)
v Soft modem V.90/V.44 (some models)
System management features
v Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP)
v Wake on LAN
v Wake on Ring (in the Setup Utility program, this feature is called Serial Port
Ring Detect for an external modem)
v Remote Administration
v Automatic power-on startup
v System Management (SM) BIOS and SM software
v Ability to store Power on self-test (POST) hardware test results
Input/output features
v 25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP)
v 9-pin serial connector
v Eight 4-pin, USB connectors (two on front panel and six on rear panel)
v Ethernet connector
v VGA monitor connector
v Four audio connectors (headphone and microphone on front panel and line in
and line out on rear panel)
Expansion
v Two drive bays
v One 32-bit peripheral component interconnect (PCI) adapter connector
Power
v Automatic 50/60 Hz input frequency switching
v Advanced Power Management support
v Advanced Configuration and Power Interface (ACPI) support
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Security features
v Keyboard with fingerprint reader (some models, see the Access Help online help
system for information)
v User and administrator passwords for BIOS access
v Support for the addition of an integrated cable lock (Kensington lock) to secure
the cover
v Startup sequence control
v Startup without diskette drive, keyboard, or mouse
v Unattended start mode
v Hard disk I/O control
v Serial and parallel port I/O control
v Security profile by device
v Cover presence switch (some models)
Preinstalled software
v Your computer might come with preinstalled software. If it does, an operating
system, device drivers to support built-in features, and other support programs
are included.
Operating systems, preinstalled (varies by model type)
Note: Not all countries or regions will have these operating systems.
v Microsoft Windows XP Home Edition
v Microsoft Windows XP Professional
Operating systems certified or tested for compatibility1
v Microsoft Windows 2000
v Linux®
1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press.
Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this
booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or
tested for compatibility, check the Web site of the operating system vendor.
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Specifications
This section lists the physical specifications for your computer.
Dimensions
Height: 89 mm (3.5 in.)
Width: 276 mm (10.9 in.)
Depth: 273 mm (10.7 in)
Weight
Minimum configuration as shipped: 6.3 kg (13.4 lb)
Maximum configuration: 6.4 kg (14.1 lb)
Environment
Air temperature:
Operating at 0 - 3000 ft (914.4 m): 10° to 35°C (50° to 95°F)
Operating at 3000 ft - 6562 ft (2000 m): 10° to 32°C (50° to 89.6°F)
Non-operating: 10° to 43°C (50° to 110°F)
Humidity:
Operating: 8% to 80%
Non-operating: 8% to 80%
Transit: 8% to 90%
Maximum altitude: 2000 m (6562 ft)
Electrical input
Input voltage:
Low range:
Minimum: 100 V ac
Maximum: 127 V ac
Input frequency range: 50/60 Hz
High range:
Minimum: 200 V ac
Maximum: 240 V ac
Input frequency range: 50/60 Hz
Input kilovolt-amperes (kVA) (approximate):
Minimum configuration as shipped: 0.09 kVA
Maximum configuration: 0.23 kVA
Available options
The following are some available options:
v External options
– Parallel port devices, such as printers and external drives
– Serial port devices, such as external modems and digital cameras
– Audio devices, such as external speakers for the sound system
– USB devices, such as printers, joysticks, and scanners
– Security device, such as an integrated cable lock
– Monitors
v Internal options
– System memory, called dual inline memory modules (DIMMs)
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– Peripheral component interconnect (PCI) adapters
– Optical drives, such as CD drives and DVD drives (some models)
For the latest information about available options, see the Lenovo Web site at
Supported operating positions
You can position your computer in one of the positions shown in the following
illustration.
Handling static-sensitive devices
Static electricity, although harmless to you, can seriously damage computer
components and options.
When you add an option, do not open the static-protective package containing the
option until you are instructed to do so.
When you handle options and other computer components, take these precautions
to avoid static electricity damage:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Always handle components carefully. Handle adapters and memory modules by
the edges. Never touch any exposed circuitry.
v Prevent others from touching components.
v When you install a new option, touch the static-protective package containing
the option to a metal expansion-slot cover or other unpainted metal surface on
the computer for at least two seconds. This reduces static electricity in the
package and your body.
v When possible, remove the option and install it directly in the computer without
setting the option down. When this is not possible, place the static-protective
package that the option came in on a smooth, level surface and place the option
on it.
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v Do not place the option on the computer cover or other metal surface.
Installing external options
This section shows the various external connectors on your computer to which you
can attach external options, such as external speakers, a printer, or a scanner. For
some external options, you must install additional software in addition to making
the physical connection. When adding an external option, use the information in
this section to identify the required connector, and then use the instructions that
come with the option to help you make the connection and install any software or
device drivers that are required for the option.
Locating the connectors on the front of your computer
The following illustration shows the locations of the connectors on the front of the
computer.
ꢀ1ꢁHeadphone connector
ꢀ3ꢁUSB connector
ꢀ2ꢁMicrophone connector
ꢀ4ꢁUSB connector
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Locating the connectors on the rear of your computer
The following illustration shows the locations of the connectors on the rear of the
computer.
ꢀ1ꢁPCI adapter connector
ꢀ2ꢁIntegrated cable lock
ꢀ3ꢁUSB connector
ꢀ8ꢁEthernet connector
ꢀ9ꢁUSB connectors
ꢀ10ꢁUSB connectors
ꢀ4ꢁUSB connector
ꢀ11ꢁAudio line out connector
ꢀ12ꢁAudio line in connector
ꢀ13ꢁDiagnostic LEDs
ꢀ5ꢁVGA monitor connector
ꢀ6ꢁParallel connector
ꢀ7ꢁSerial connector
ꢀ14ꢁPower cord connector
Note: Some connectors on the rear of the computer are color-coded to help you
determine where to connect the cables on your computer.
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Connector
Description
USB connectors
Used to attach a device that requires a Universal Serial Bus
(USB) connection, such as a USB mouse, USB keyboard, USB
scanner, or USB printer. If you have more than eight USB
devices, you can purchase a USB hub, which you can use to
connect additional USB devices.
Parallel connector
Serial connector
Used to attach a parallel printer, parallel scanner, or other
devices that use a 25-pin parallel connector.
Used to attach an external modem, serial printer, or other
devices that use a 9-pin serial connector.
Ethernet connector
Used to attach an Ethernet cable for a local area network
(LAN).
Note: To operate the computer within FCC Class B limits, use
a Category 5 Ethernet cable.
Audio line out connector
Audio line in connector
Used to send audio signals from the computer to external
devices, such as powered stereo speakers (speakers with
built-in amplifiers), headphones, multimedia keyboards, or the
audio line in connector on a stereo system or other external
recording device.
Used to receive audio signals from an external audio device,
such as a stereo system. When you attach an external audio
device, a cable is connected between the audio line out
connector of the device and the audio line in connector of the
computer.
Obtaining device drivers
You can obtain device drivers for operating systems that are not preinstalled at
instructions are provided in README files with the device driver files.
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Opening the cover
Important:
static-sensitive devices” on page 15 before opening the computer cover.
To open the computer cover:
1. Remove any media (DVDs, CDs, or tapes) from the drives, shut down your
operating system, and turn off all attached devices and the computer.
2. Unplug all power cords from electrical outlets.
3. Disconnect all cables attached to the computer. This includes power cords,
input/output (I/O) cables, and any other cables that are connected to the
computer.
4. Remove any locking devices such as a cable lock that secure the cover.
5. Press the buttons on the sides of the computer and pivot the cover upward to
open the computer as shown.
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Locating components
The following illustration will help you locate the various components in your
computer.
ꢀ1ꢁPCI riser
ꢀ6ꢁSystem fan
ꢀ2ꢁPower supply assembly
ꢀ3ꢁOptical drive eject button
ꢀ4ꢁOptical drive
ꢀ7ꢁInternal speaker
ꢀ8ꢁCable clip
ꢀ9ꢁRear fan bracket assembly
ꢀ5ꢁHard disk drive
Identifying parts on the system board
The system board (sometimes called the planar or motherboard) is the main circuit
board in your computer. It provides basic computer functions and supports a
variety of devices that are factory-installed or that you can install later.
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The following illustration shows the locations of parts on the system board.
ꢀ1ꢁBattery
ꢀ10ꢁInternal speaker connector
ꢀ11ꢁMemory connector 1
ꢀ12ꢁMemory connector 2
ꢀ13ꢁMicroprocessor fan connector
ꢀ14ꢁClear CMOS/Recovery jumper
ꢀ15ꢁTemperature sensor connector
ꢀ16ꢁSystem fan connector
ꢀ2ꢁSATA connector (hard drive cable)
ꢀ3ꢁOptical drive connector
ꢀ4ꢁPCI riser connector
ꢀ5ꢁFront panel connector
ꢀ6ꢁ12v power connector
ꢀ7ꢁPower connector
ꢀ8ꢁFront fan connector
ꢀ9ꢁMicroprocessor
ꢀ17ꢁCover presence switch
Installing memory
Your computer has two connectors for installing double date rate 2 dual inline
memory modules (DDR2 DIMMs) that provide up to a maximum of 4.0 GB of
system memory.
When installing memory modules, the following rules apply:
v Use 1.8 V, 240-pin, double data rate 2 synchronous dynamic random access
memory (DDR2 SDRAM).
v Use 256 MB, 512 MB, 1.0 GB, or 2.0 GB memory modules in any combination up
to a maximum of 4.0 GB.
Note: Only DDR2 SDRAM memory modules can be used.
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To install a memory module:
2. Pivot the drive bay assembly upward to gain access to the system board.
4. Open the retaining clips.
5. Make sure that the notch ꢀ1ꢁ on the memory module aligns correctly with the
connector key ꢀ2ꢁ on the system board. Push the memory module straight
down into the connector until the retaining clips close.
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What to do next:
v To work with another option, go to the appropriate section.
Installing a PCI adapter
This section provides information and instructions for installing a PCI adapter.
Your computer has a riser card with one PCI expansion connector.
To install an adapter:
2. Pivot the drive bay assembly upward to gain access to the system board.
4. Remove all cables from the cable clip.
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5. Pull upward on the blue handle provided to remove the PCI riser from the
computer.
6. Pivot the adapter latch ꢀ1ꢁ upward then remove the cover for the expansion
connector.
7. Remove the adapter from its static-protective package.
8. Install the adapter into the expansion connector in the PCI riser.
9. Pivot the adapter latch ꢀ1ꢁ down to retain the adapter.
10. Reinstall the PCI riser and the adapter.
What to do next:
v To work with another option, go to the appropriate section.
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Installing an optical drive
This section provides information and instructions for installing optical drives. You
can install an optical drive to read other types of media, such as CD drives and
DVD drives.
Note: These different drives are also referred to as integrated drive electronics
(IDE) drives.
When you install an optical drive, it is important to note the type of drive that you
are installing.
To install an optical drive, do the following:
3. Pull the eject bar.
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4. Slide the optical drive out of the front of the computer.
6. Slide the optical drive in the front of the computer until it is locked into
position.
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What to do next:
v To work with another option, go to the appropriate section.
Security features
To help prevent hardware theft and unauthorized access to your computer, several
security options are available. In addition to a physical lock, unauthorized use of
your computer can be prevented by a software lock that locks the keyboard until a
correct password is typed in.
Make sure that any security cables you install do not interfere with other computer
cables.
Integrated cable lock
With an integrated cable lock (sometimes referred to as a Kensington lock), you
can secure your computer to a desk, table, or other non-permanent fixture. The
cable lock attaches to a security slot at the rear of your computer and is operated
with a key. The cable lock also locks the buttons used to open the cover. This is the
same type of lock used with many laptop computers. You can order a cable lock
Kensington.
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Password protection
To deter unauthorized use of your computer, you can use the Setup Utility
program to set a password. When you turn on your computer you are prompted to
type the password to unlock the keyboard for normal use. For more information,
What to do next:
v To work with another option, go to the appropriate section.
Changing the battery
Your computer has a special type of memory that maintains the date, time, and
settings for built-in features, such as parallel-port assignments (configuration). A
battery keeps this information active when you turn off the computer.
The battery normally requires no charging or maintenance throughout its life;
however, no battery lasts forever. If the battery fails, the date, time, and
configuration information (including passwords) are lost. An error message is
displayed when you turn on the computer.
disposing of the battery.
To change the battery:
2. Pivot the drive bay assembly upward to gain access to the system board.
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6. Remove the old battery using the following illustration.
7. Install the new battery using the following illustration.
8. Reinstall the PCI riser.
Note: When the computer is turned on for the first time after you replace the
battery, an error message might be displayed. This is normal after
replacing the battery.
10. Turn on the computer and all attached devices.
11. Use the Setup Utility program to set the date and time and any passwords.
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Erasing a lost or forgotten password (clearing CMOS)
This section applies to lost or forgotten passwords. For more information about
lost or forgotten passwords, see the ThinkVantage Productivity Center program on
your desktop.
Note: If you are enrolled in the Hardware Password Reset program, refer to
“Using passwords” on page 41 to reset your password. If you do clear
CMOS or restore Setup Utility defaults, you will have to re-enroll in the
Hardware Password Reset program.
To erase a forgotten password:
1. Turn off the computer and any attached devices, such as printers, monitors,
and external drives.
2. Unplug all power cords from electrical outlets, and open the computer cover.
3. Pivot the drive bay assembly upward to gain access to the system board.
4. Locate the Clear CMOS/Recovery jumper on the system board. See
5. Move the jumper from the standard position (pins 1 and 2) to the
maintenance or configure position (pins 2 and 3).
7. Restart the computer, leave it on for approximately 10 seconds. Turn off the
computer by holding the power switch for approximately 5 seconds. The
computer will turn off.
9. Move the jumper back to the standard (pins 1 and 2).
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Closing the cover and connecting the cables
After working with options, you need to install any removed parts, close the
computer cover, and reconnect any cables, including telephone lines and power
cords. Also, depending on the option that is installed, you might need to confirm
the updated information in the Setup Utility program.
To close the computer cover and connect cables to your computer:
1. Ensure that all components have been reassembled correctly and that no tools
or loose screws are left inside your computer.
2. Clear any cables that might impede the replacement of the cover.
3. Lower the drive bay assembly.
4. Make sure all cables are routed correctly through the cable clip ꢀ1ꢁ.
5. Close the computer cover.
6. Install any locking devices such as a cable lock.
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Chapter 4. Recovering software
The Rescue and Recovery program is software aimed at helping users restore their
computer data and recover from software or hardware-related failures. In the event
of a computer failure, use the Rescue and Recovery program to restore the contents
of the primary hard drive to a previously saved state. This chapter will help you
become familiar with recovery solutions provided by Lenovo.
The Rescue and Recovery program has two components, Rescue and Recovery
(Windows environment) and Rescue and Recovery workspace. Recovery operations
can be launched from Windows or from a Rescue and Recovery workspace
environment that is independent of the Windows operating system.
If you encounter a problem, use the recovery tools from either the Windows
environment or from the Rescue and Recovery workspace to perform one of the
two recovery operations:
v Rescue files
v Restore your system or your individual files
two recovery operations.
Refer to the Access Help online help system for additional information about the
Rescue and Recovery program. For information on how to access the online help
Rescue and Recovery Windows environment.
Creating and using product recovery discs
If your computer is equipped with a recordable CD or DVD drive, you can create a
set of Product Recovery discs that enables you to restore the contents of the hard
disk to the same state as when the computer was originally shipped from the
factory. Product Recovery discs are useful if you transfer the computer to another
area, sell the computer, recycle the computer, or as a last resort put the computer
in an operational state after all other methods of recovery have failed. It is
important to create a set of Product Recovery discs as soon as possible.
Note: Your Microsoft Windows license permits you to create only one set of
Product Recovery discs, so it is important that you store the discs in a safe
place after you make them.
To create Product Recovery discs, do the following:
1. From the Windows desktop, click Start, select All Programs, select
ThinkVantage, click Create Recovery Media.
2. Follow the instructions on the screen.
To use Product Recovery discs, do the following:
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Attention: When you restore the factory contents from the Product Recovery
discs, all files currently on the hard disk will be deleted and replaced by the
original factory contents. During the restore process, you will be given the
opportunity to save one or more files currently on your hard disk drive to other
media before any data is removed.
1. Insert the Rescue and Recovery disc into your CD or DVD drive.
2. Restart your computer.
3. After a short delay, the Rescue and Recovery workspace opens.
Note: If the Rescue and Recovery workspace fails to open, you might not have
your startup device (CD drive or DVD drive) set correctly in your BIOS
startup sequence. See “Setting a rescue device in the startup sequence”
on page 38 for more information.
4. In the Rescue and Recovery menu, click Restore your system.
5. Follow the instructions on the screen. Insert the appropriate Product Recovery
disc when prompted.
Note: After restoring your hard disk to the original factory content, you might
have to reinstall some software or drivers. See “Using the Rescue and
Recovery workspace” on page 35 for details.
Backup and recovery
The Rescue and Recovery program enables you to back up your complete hard
disk contents including the operating system, data files, application programs, and
personal settings. You can designate where the Rescue and Recovery program
stores the backup:
v On a protected area of your hard disk
v On a second hard disk installed in your computer
v On an externally attached USB hard disk
v On a network drive
v On recordable CDs or DVDs (a recordable CD or DVD drive is required for this
option)
After you have backed up your hard disk, you can restore the complete contents of
the hard disk, restore selected files only, or restore only the Windows operating
system and applications.
To perform a backup operation from Rescue and Recovery, do the following:
1. From the Windows desktop, click Start, click All Programs, click
ThinkVantage, then click Rescue and Recovery. The Rescue and Recovery
program opens.
2. From the Rescue and Recovery main window, click Backup your hard drive to
select backup operation options.
3. Follow the instructions on the screen.
To perform a restore operation from Rescue and Recovery, do the following:
1. From the Windows desktop, click Start, click All Programs, click
ThinkVantage, then click Rescue and Recovery. The Rescue and Recovery
program opens.
2. From the Rescue and Recovery main window, click the Restore your system
from a backup icon.
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3. Follow the instructions on the screen.
For information about performing a restore operation from the Rescue and
Recovery workspace, see “Using the Rescue and Recovery workspace.”
Using the Rescue and Recovery workspace
The Rescue and Recovery workspace resides in a protected, hidden area of your
hard disk that operates independently from the Windows operating system. This
enables you to perform recovery operations even if the Windows operating system
cannot be started. You can perform the following recovery operations from the
Rescue and Recovery workspace:
v Rescue files from your hard disk or from a backup: The Rescue and Recovery
workspace enables you to locate files on your hard disk and transfer them to a
network drive or other recordable media, such as a USB hard disk drive or a
diskette. This solution is available, even if you did not back up your files or if
changes were made to the files since your last backup operation. You also can
rescue individual files from a Rescue and Recovery backup located on your local
hard disk, a USB device, or a network drive.
v Restore your hard disk from Rescue and Recovery backup: Once you perform
a backup operation using the Rescue and Recovery program, you can perform
restore operations from the Rescue and Recovery workspace, even if you cannot
start Windows.
v Restore your hard disk to the factory contents: The Rescue and Recovery
workspace enables you to restore the complete contents of your hard disk to the
same state as it was when originally shipped from the factory. If you have
multiple partitions on your hard disk, you have the option to restore the factory
contents to the C: partition and leave the other partitions intact. Because the
Rescue and Recovery workspace operates independently from the Windows
operating system, you can restore the factory contents even if you cannot start
Windows.
Attention: If you restore the hard disk from a Rescue and Recovery backup or
restore the hard disk to the factory contents, all files on the primary hard disk
partition (usually drive C) will be deleted in the recovery process. If possible, make
copies of important files. If you are unable to start Windows, you can use the
Rescue files feature in the Rescue and Recovery workspace to copy files from your
hard disk to other media.
To start the Rescue and Recovery workspace, do the following:
1. Turn off your computer.
2. Restart your computer.
3. Repeatedly press and release F11.
4. When you hear beeps or see a logo screen, release F11.
5. If you set a Rescue and Recovery password, type your password when
prompted. The Rescue and Recovery workspace opens after a short delay.
6. Do one of the following:
v To rescue files from your hard disk or from a backup, click Rescue files in
the Rescue and Recovery menu; then, follow the instructions on the screen.
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v To restore your hard disk from a Rescue and Recovery backup or to restore
your hard drive to the factory contents, click Restore your system in the
Rescue and Recovery menu; then, follow the instructions on the screen.
Note: After restoring your hard disk to the original factory content, you
might have to reinstall some software or drivers. Refer to the
following notes for more information.
v For information about other features of the Rescue and Recovery workspace,
click Help.
Notes:
1. After restoring a hard disk to the original factory contents you might have to
reinstall device drivers for some devices. See “Recovering or installing device
2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If
you need to recover or reinstall your Microsoft Office or Microsoft Works
applications, you must use the Microsoft Office CD or Microsoft Works CD. These
CDs are provided only with computers that come with Microsoft Office or
Microsoft Works preinstalled.
Solving recovery problems
If you are unable to access the Rescue and Recovery workspace or the Windows
environment, you can:
v Use your rescue media (CD, DVD, or USB hard disk) to gain access to the
details.
v Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or
repair a file needed to enter the Windows environment. See “Creating and using
a Recovery Repair diskette” on page 37 for details.
v If your intent is to restore the contents of the hard disk to its original factory
state, you can use a set of Product Recovery discs. See “Creating and using
It is important to create a Recovery Repair diskette, rescue media, and a set of
Product Recovery discs as soon as possible and store them in a safe place as a
precautionary measure.
If you are unable to access the Rescue and Recovery workspace or the Windows
environment from rescue media, a Recovery Repair diskette, or a set of Product
Recovery CDs, you might not have the rescue device, CD drive, DVD drive or USB
hard disk drive defined as a startup device in the BIOS startup sequence. See
“Setting a rescue device in the startup sequence” on page 38 for more information.
Creating and using rescue media
Rescue media such as a CD or USB hard disk drive enables you to recover from
failures that prevent you from gaining access to the Rescue and Recovery
workspace on your hard disk.
Note: The rescue disc, the first disc of the Product Recovery discs and the backup
discs are startable (bootable). They can be started in any type of CD or DVD
drive except for a DVD-RAM media.
To create rescue media, do the following:
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1. From the Windows desktop, click Start, click All Programs, click
ThinkVantage, then click Create Recovery Media.
2. In the Rescue Media area, select the type of rescue media you want to create.
You can create rescue media using a CD, USB hard drive, or an internal hard
drive.
3. Click OK.
4. Follow the instructions on the screen.
To use rescue media, do one of the following:
v Insert the rescue disc and restart your computer.
v Attach your USB hard disk drive to one of the USB connectors on your
computer, then turn on your computer.
When the rescue media starts, the Rescue and Recovery workspace opens. Help for
each feature is available from the Rescue and Recovery workspace. If your rescue
media fails to start, you might not have your rescue device (CD drive, DVD drive,
or USB device) set correctly in your BIOS startup sequence. See “Setting a rescue
device in the startup sequence” on page 38 for more information.
Creating and using a Recovery Repair diskette
If you are unable to access the Rescue and Recovery workspace or the Windows
environment, use a Recovery Repair diskette to repair the Rescue and Recovery
workspace or repair a file needed to enter the Windows environment. It is
important to create a Recovery Repair diskette as soon as possible and store it in a
safe place.
To create a Recovery Repair diskette, do the following:
1. Start your computer and operating system.
2. Using an Internet browser, go to the following Web address:
3. Insert a diskette into diskette drive A. Information on the diskette will be
erased and the diskette will be formatted appropriately.
4. Double-click on the Recovery Repair rnrrepair.exe file. The diskette is created.
5. Take out the diskette and label it Recovery Repair diskette.
To use the Recovery Repair diskette, do the following:
1. Shut down the operating system and turn off the computer.
2. Insert the Recovery Repair diskette into diskette drive A.
3. Turn on the computer and follow the instructions on the screen.
Note: If the repair operation finishes without error, you will be able to access the
Rescue and Recovery workspace by repeatedly pressing the F11 key while
you restart your computer. When you hear beeps or see a logo screen,
release F11. You will also be able to access the Windows environment after
the repair operation finishes.
If an error message appears during the repair operation and the repair operation
cannot be completed, you might have a problem with the partition that contains
the Rescue and Recovery workspace. Use your rescue media to access the Rescue
Chapter 4. Recovering software 37
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and Recovery workspace. For information about creating and using rescue media,
Recovering or installing device drivers
Before you can recover or install device drivers, your operating system must be
installed on your computer. Make sure that you have the documentation and
software media for the device.
Device drivers for factory-installed devices are located on the computer hard disk
(usually drive C) in the SWTOOLS\drivers folder. Other device drivers are on the
software media that come with individual devices.
The latest device drivers for factory-installed devices are also available on the
To reinstall a device driver for a factory-installed device, do the following:
1. Start your computer and operating system.
2. Use Windows Explorer or My Computer to display the directory structure of
your hard disk.
3. Open the C:\SWTOOLS folder.
4. Open the DRIVERS folder. Within the DRIVERS folder are several subfolders
that are named for various devices that are installed in your computer (for
example, AUDIO or VIDEO).
5. Open the appropriate device subfolder.
6. Use one of the following methods to reinstall the device driver:
v In the device subfolder, look for a README. TEXT or other file with the
.TXT extension. This file might be named after the operating system, such as
WIN98.TXT. The text file has information on how to reinstall that device
driver.
v If the device subfolder contains a file with an .INF extension, you can use the
Add New Hardware program (located in the Windows Control Panel) to
reinstall the device driver. Not all device drivers can be reinstalled using this
program. In the Add New Hardware program, when prompted for the
device driver that you want to install, click Have Disk and Browse. Then
select the appropriate device driver file from the device subfolder.
v In the device subfolder, look for a SETUP.EXE file. Double-click SETUP.EXE
and follow the instructions on the screen.
Setting a rescue device in the startup sequence
Before you start Rescue and Recovery from a CD, DVD, USB hard disk drive, or
any external device, you must first change the startup sequence in the Setup
Utility.
To view or change the startup sequence, do the following:
1. With the computer off, repeatedly press and release F1; then, turn on the
computer.
2. When the logo screen appears, or you hear a series of beeps, release F1.
3. If you are prompted for a password, type your current password.
4. From the Setup Utility main menu, use the right-arrow key to select Startup.
5. Arrange the startup sequence to meet your needs.
6. Press Esc twice to go to the Setup Utility exit menu.
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7. Use the down-arrow key to select Save and exit the Setup Utility, then press
Enter.
8. When the Setup Confirmation window appears, press Enter.
9. The computer restarts.
Note: If you are using an external device, you first must turn off your computer
before connecting the external device.
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Chapter 5. Using the Setup Utility
The Setup Utility program is stored in the electrically erasable programmable
read-only memory (EEPROM) of your computer. The Setup Utility program is used
to view and change the configuration settings of your computer, regardless of
which operating system you are using. However, the operating-system settings
might override any similar settings in the Setup Utility program.
Starting the Setup Utility program
To start the Setup Utility program, do the following:
1. If your computer is already on when you start this procedure, shut down the
operating system and turn off the computer.
2. Repeatedly press and release the F1 key while turning on your computer.
Note: If a user password or an administrator password has been set, the Setup
Utility program menu is not displayed until you type your password.
The Setup Utility might start automatically when POST detects that hardware has
been removed or new hardware has been installed in your computer.
Viewing and changing settings
The Setup Utility program menu lists items that identify system configuration
topics.
When working with the Setup Utility program menu, you must use the keyboard.
The keys used to perform various tasks are displayed at the bottom of each screen.
Using passwords
By using the Setup Utility program, you can set passwords to prevent
unauthorized persons from gaining access to your computer and data. The
following types of passwords are available:
v User Password
v Administrator Password
You do not have to set any passwords to use your computer. However, if you
decide to set any passwords, read the following sections.
Password considerations
A password can be any combination of up to twelve characters (a-z and 0-9) and
symbols. For security reasons, it is a good idea to use a strong password that
cannot be easily compromised. Strong passwords typically adhere to the following
rules:
v Have at least eight characters in length
v Contain at least one alphabetic character, one numeric character, and one symbol
v Contain at least one of the following symbols: , . / ` ; ' []
v You can also use the space bar
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v Setup Utility program and hard disk drive passwords are not case sensitive
v Not be your name or your user name
v Not be a common word or a common name
v Be significantly different from your previous password
User Password
When a User Password is set, the user is prompted to type a valid password each
time the computer is turned on. The computer cannot be used until a valid
password is typed from the keyboard.
Administrator Password
Setting an Administrator Password deters unauthorized persons from changing
configuration settings. If you are responsible for maintaining the settings of several
computers, you might want to set an Administrator Password.
After you set an Administrator Password, a password prompt is displayed each
time you try to access the Setup Utility program.
If both the user and administrator passwords are set, you can type either
password. However, to change any configuration settings, you must use your
administrator password.
Setting, changing, and deleting a password
To set, change, or delete a password, do the following:
Note: A password can be any combination of up to twelve characters (A- Z, a-z,
2. From the Setup Utility program menu, select Security.
3. Select Set Passwords. Read the information displayed on the right side of the
screen.
Selecting a startup device
If your computer does not start up (boot) from a device such as the CD-ROM,
diskette, or hard disk as expected, use one of the following procedures to select a
startup device.
Selecting a temporary startup device
Use this procedure to startup from any boot device.
Note: Not all CDs, hard disks, and diskettes are startable (bootable).
1. Turn off your computer.
2. Press and hold the F12 key then turn on the computer. When the Startup
Device Menu appears, release the F12 key.
Note: If you are using a USB keyboard and the Startup Device Menu does not
display using this method, repeatedly press and release the F12 key
rather than leaving it pressed when turning on the computer.
3. Select the desired startup device from the Startup Device Menu and press Enter
to begin.
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Note: Selecting a startup device from the Startup Device menu does not
permanently change the startup sequence.
Changing the startup device sequence
To view or permanently change the configured startup device sequence, do the
following:
2. Select Startup.
3. Select Startup Sequence. See the information displayed on the right side of the
screen.
4. Select the devices for the Primary Startup Sequence, the Automatic Startup
Sequence, and the Error Startup Sequence.
5. Select Exit from the Setup Utility menu and then Save Settings or Save and
exit the Setup Utility.
If you have changed these settings and want to return to the default settings, select
Load Default Settings on the Exit menu.
Advanced settings
On some computer models the Advanced settings menu includes a setting to
Enable/Disable HyperThreading. This feature works only with
HyperThreading-aware operating systems such as Microsoft Windows XP. The
default setting for HyperThreading is Enabled. However, if you select Set Defaults
and are using an operating system other than Windows XP, your computer
performance might be degraded. Therefore, you should always set
HyperThreading to Disabled unless you are sure your operating system supports
HyperThreading.
Exiting from the Setup Utility program
When you finish viewing or changing settings, press Esc to return to the Setup
Utility program menu (you might have to press Esc several times). If you want to
save the new settings, select Save Settings or Save and exit the Setup Utility.
Otherwise, your changes will not be saved.
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Chapter 6. Updating system programs
This chapter contains information about updating POST/BIOS and how to recover
from a POST/BIOS update failure.
Using system programs
System programs are the basic layer of software that is built into your computer.
They include the power-on self-test (POST), the basic input/output system (BIOS)
code, and the Setup Utility program. POST is a set of tests and procedures that is
performed each time you turn on your computer. BIOS is a layer of software that
translates instructions from other layers of software into electrical signals that the
computer hardware can understand. You can use the Setup Utility program to
view and change the configuration and setup of your computer.
Your computer system board has a module called electrically erasable
programmable read-only memory (EEPROM, also referred to as flash memory).
You can easily update POST, BIOS, and the Setup Utility program by starting your
computer using a flash update diskette or by running a special update program
from your operating system.
Lenovo might make changes and enhancements to the POST/BIOS. When updates
are released, they are available as downloadable files on the Lenovo Web site at
available in a .txt file that is included with the update files. For most models, you
can download either an update program to create a system-program-update (flash)
diskette or an update program that can be run from the operating system.
Note: You can download a self starting bootable CD image (known as an .iso
systems without a diskette drive.
Updating (flashing) BIOS from a diskette
To update (flash) the BIOS from a diskette, do the following:
1. Insert a system program update (flash) diskette into the diskette drive. System
World Wide Web.
2. Turn on the computer. If the computer is on already, you must turn it off and
back on again. The update begins.
3. Follow the instructions on the screen to complete the update.
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Chapter 7. Troubleshooting and diagnostics
This chapter describes some basic troubleshooting and diagnostic programs. If your
computer problem is not described here, see Chapter 8, “Getting information, help,
and service,” on page 53 for additional troubleshooting resources.
Basic troubleshooting
The following table provides information to help you troubleshoot your computer
problem.
Symptom
Action
The computer does not start
when you press the power
button.
Verify that:
v The power cord is plugged into the rear of the computer and into a working
electrical outlet.
v If your computer has a secondary power switch on the back of the computer,
ensure that it is switched on.
v The power indicator on the front of the computer is on.
If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.
The monitor screen is blank.
Verify that:
v The monitor cable is securely attached to the rear of the monitor and to the
rear of the computer.
v The monitor power cord is plugged into the monitor and into a working
electrical outlet.
v The monitor is turned on and the brightness and contrast controls are set
correctly.
v The monitor signal cable is securely connected to the monitor and to the
monitor connector on the computer.
Note: If your computer has two monitor connectors, verify that your monitor is
connected to the one in the AGP option connector rather than the one in the rear
of the system board. For more information, “Connecting your computer” on page
If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.
The keyboard does not work.
The computer does not respond
to the keyboard.
Verify that:
v The computer is turned on.
v The monitor is turned on and the brightness and contrast controls are set
correctly.
v The keyboard is securely connected to a USB connector on the front or rear of
the computer.
v No keys are stuck.
If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.
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Symptom
Action
The Enhanced Performance USB Verify that:
Keyboard does not work.
v The computer is turned on.
v The keyboard is securely connected to a USB connector on the front or rear of
the computer.
v No keys are stuck.
If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.
The mouse does not work. The
computer does not respond to
the mouse.
Verify that:
v The computer is turned on.
v The mouse is securely connected to a USB connector on the front or rear of the
computer.
information.
If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.
The operating system will not
start.
Verify that:
v There is no diskette in the diskette drive.
v The startup sequence includes the device where the operating system resides.
device” on page 42 for more information.
If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.
The computer beeps multiple
times before the operating
system starts.
Verify that no keys are stuck down.
If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.
Diagnostic programs
Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two diagnostic programs preinstalled on your computer to help you diagnose
problems: PC-Doctor for Windows and PC-Doctor for DOS.
Notes:
1. You can download the latest version of the diagnostic programs from
Quick Path field and click Go to find the downloadable files that are specific to
your computer.
2. If you are unable to isolate and repair the problem yourself after you run
PC-Doctor for Windows and PC-Doctor for DOS, save and print the log files
created by both diagnostic programs. You will need the log files when you
speak to a Lenovo technical support representative. (The log file created by
PC-Doctor for Windows is automatically saved in C:\PCDR\DETAILED.TXT.)
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PC-Doctor for Windows
PC-Doctor for Windows is a diagnostic program that works through the Windows
operating system. The PC-Doctor for Windows diagnostic program enables you to
view symptoms and solutions for computer problems, access the Lenovo
troubleshooting center, update system drivers, and review system information.
To open PC-Doctor for Windows, click Start from the Windows desktop, select All
Programs, select PC-Doctor for Windows, and click PC-Doctor for Windows.
Follow the instructions on the screen. For additional information about running the
diagnostic program, refer to the PC-Doctor for Windows help system.
If you still suspect a problem after PC-Doctor for Windows runs successfully, run
PC-Doctor for DOS to help you diagnose your computer problem.
PC-Doctor for DOS
The PC-Doctor for DOS diagnostic program is part of the Rescue and Recovery
workspace and runs independently of the Windows operating system. Use
PC-Doctor for DOS, if you are unable to start the Windows operating system or if
PC-Doctor for Windows has not been successful in isolating a possible problem.
You can run PC-Doctor for DOS from a diagnostic CD image or diagnostic
diskettes that you create. You can also run PC-Doctor for DOS from the Rescue and
Recovery workspace.
Note: Be sure to create a diagnostic CD image or diagnostic diskettes in case you
are unable to run PC-Doctor for DOS from the Rescue and Recovery
workspace.
Creating a diagnostic CD image
To create a diagnostic CD image, download a self-starting bootable CD image
(known as an .iso image) of the diagnostic program from http://
www.lenovo.com/support/. After you download the image, you can create the CD
using any CD burning software.
If your computer does not have a CD burner or you do not have Internet access,
Creating diagnostic diskettes
To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic
diskettes.
If you do not have Internet access, create the diagnostic diskettes using the
following procedure:
Note: You will need a diskette drive on your computer or a USB diskette drive to
complete this procedure.
1. Shut down the operating system and turn off the computer.
2. If you are using a USB diskette drive, plug it into the computer.
3. Repeatedly press and release the F11 key as you turn on the computer.
4. When you hear beeps or see a logo screen, stop pressing the F11 key. The
Rescue and Recovery workspace opens.
Note: For some models, press the Esc key to enter Rescue and Recovery.
5. From the Rescue and Recovery workspace, select Create diagnostic disks.
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6. Follow the instructions on the screen.
7. When prompted, insert a blank, formatted diskette into the diskette drive and
continue to follow the instructions on the screen.
8. When the operation is complete, remove the diskette and click Quit.
9. Insert another blank, formatted diskette into the diskette drive and continue to
follow the instructions on the screen.
10. When the operation is complete, remove the diskette and click Quit.
Running diagnostics from the CD or diskettes
To run diagnostics from the diagnostic CD image or diagnostic diskettes that you
created, use the following procedure:
1. Make sure your computer is turned off.
2. If you are running diagnostics from diskettes using a USB diskette drive, plug
in the USB device.
3. Insert the CD into the optical drive or the first diagnostic diskette into the
diskette drive.
4. Restart the computer.
Note: If the diagnostic program does not start, you might not have your optical
drive or diskette drive set as a startable device. See “Selecting a startup
device” on page 42 for instructions on how to change the startup device.
5. When the diagnostics program opens, follow the instructions on the screen.
Note: If you are running diagnostics from a diskette, when prompted, remove
the first diskette and insert the second diskette.
6. When the program finishes, be sure to remove the CD or diskette from the
drive.
7. Select the diagnostic test you want to run. Press the F1 key for additional help.
Running diagnostics from the Rescue and Recovery workspace
If you did not create a diagnostic CD image or diagnostic diskettes, you can run
the PC-Doctor for DOS diagnostic program from the Rescue and Recovery
workspace. To run diagnostics from the Rescue and Recovery workspace, use the
following procedure:
1. Shut down the operating system and turn off the computer.
2. Repeatedly press and release the F11 key as you turn on the computer.
3. When you hear beeps or see a logo screen, stop pressing the F11 key. The
Rescue and Recovery workspace opens.
Note: For some models, press the Esc key to enter Rescue and Recovery.
4. From the Rescue and Recovery workspace, select Diagnose hardware.
5. Follow the prompts on the screen. The computer will reboot.
6. When the computer restarts, the diagnostic program opens automatically. Select
the diagnostic test you want to run. Press the F1 key for additional help.
Cleaning the mouse
This section provides instructions on how to clean your mouse. The procedure will
be different depending on whether you have an optical or non-optical mouse.
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Optical mouse
An optical mouse uses a light-emitting diode (LED) and an optical sensor to
navigate the pointer. If the pointer on the screen does not move smoothly with the
optical mouse, you might need to clean the mouse. Use the following procedure to
clean the optical mouse:
1. Turn off your computer.
2. Disconnect the mouse cable from the computer.
3. Turn the mouse upside down to look at the lens.
a. If there is a smudge on the lens, gently clean the area with a plain
cotton-tipped swab.
b. If there is some debris in the lens, gently blow the debris away from the
area.
4. Check the surface on which you are using the mouse. If you have a very
intricate picture or pattern beneath the mouse it may be difficult for the digital
signal processor (DSP) to determine changes in the mouse position.
5. Reconnect the mouse cable to the computer.
6. Turn your computer back on.
Non-optical mouse
The non-optical mouse uses a ball to navigate the pointer. If the pointer on the
screen does not move smoothly with the mouse, you might need to clean the
mouse. Use the following procedure to clean the non-optical mouse:
Note: The following illustration might be slightly different from your mouse.
ꢀ1ꢁ Retainer ring
ꢀ2ꢁ Ball
ꢀ3ꢁ Plastic rollers
ꢀ4ꢁ Ball cage
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To clean a mouse with a ball, follow the instructions below:
1. Turn off your computer.
2. Disconnect the mouse cable from the computer.
3. Turn the mouse upside down. Twist the retainer ring ꢀ1ꢁ to the unlocked
position to remove the ball.
4. Place your hand over the retainer ring and ball ꢀ2ꢁ, and then turn the mouse
right-side up, so that the retainer ring and ball fall out into your hand.
5. Wash the ball in warm, soapy water then dry it with a clean cloth.
6. Blow air carefully into the ball cage ꢀ4ꢁ to dislodge dust and lint.
7. Look for a build up of dirt on the plastic rollers ꢀ3ꢁ inside the ball cage. This
build up usually appears as a stripe running across the middle of the rollers.
8. If the rollers are dirty, clean them by using a cotton swab soaked in isopropyl
(rubbing) alcohol. Turn the rollers with your finger and continue swabbing
them until all the dirt is removed. Be sure the rollers are still centered in their
channels after you clean them.
9. Remove any fibers from the swab that might be remaining on the rollers.
10. Replace the ball and the retainer ring. Twist the retainer ring to the locked
position.
11. Reconnect the mouse cable to the computer.
12. Turn your computer back on.
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Chapter 8. Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about products manufactured by Lenovo, you will find a wide variety of sources
available from Lenovo to assist you.
Information resources
This section provides information on how to access useful resources relating to
your computing needs.
Online Books folder
The Online Books folder provides publications to help you set up and use your
computer. The Online Books folder is preinstalled on your computer and requires
no Internet access to view the publications. In addition to this User Guide you are
reading, the Hardware Replacement Guide is also available in the Online Books
folder.
The Hardware Replacement Guide provides step-by-step instructions for replacing
Customer Replacement Units (CRUs) in your computer. CRUs are computer parts
that can be upgraded or replaced by the customer.
To view a publication, click Start, select All Programs, select Online Books, and
click Online Books. Double-click on the appropriate publication for your
computer. The publications also are available on the Lenovo Web site at
Notes:
1. These publications are in Portable Document Format (PDF) format, which
requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has
not yet been installed on your computer, a message will appear when you
attempt to view the PDF file and you will be guided through the Adobe
Acrobat Reader installation.
2. The publications that are preinstalled on your computer are available in other
support/.
3. If you want to install a different language version of Adobe Acrobat Reader
than the version provided on your computer, go to the Adobe Web site at
ThinkVantage Productivity Center
The ThinkVantage Productivity Center program guides you to a host of
information sources and tools designed to make computing simpler and more
secure while helping to reduce costs and increase productivity. The ThinkVantage
Productivity Center program helps you set up, understand, and enhance your
computer.
The ThinkVantage Productivity Center program provides information about your
computer and easy access to various technologies, such as:
v The Rescue and Recovery program
v Productivity Center
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v Client Security Solutions
v Factory Recovery
v System Updates
v Service and support
Note: ThinkVantage Technologies are only available on select Lenovo computers.
To access the ThinkVantage Productivity Center program, click Start, select All
Programs, select ThinkVantage, and click Productivity Center.
Access Help
The Access Help online help system provides information about getting started,
doing basic tasks, customizing settings for your personal preference, protecting
data, expanding and upgrading, and troubleshooting.
To open Access Help, click Start, select All Programs, select ThinkVantage, and
click Access Help. After you have opened Access Help, use the left panel to make
a selection from the Contents or Index tab, or use the Search tab to find a
particular word or phrase.
Warranty and safety
The warranty and safety information that is provided with your computer contains
information on safety, warranty, notices, and Customer Replacement Units (CRUs).
For more information on CRUs, see “Service” on page vi.
information and services to help you buy, upgrade, and maintain your computer.
You can access the most up-to-date information for your computer on the Lenovo
v Shop for desktop and notebook computers, monitors, projectors, upgrades and
accessories for your computer, and special offers.
v Purchase additional services, such as support for hardware, operating systems,
application programs, network setup and configuration, and custom
installations.
v Purchase upgrades and extended hardware repair services.
v Download the latest device drivers and software updates for your computer
model.
v Access the online manuals for your products.
v Access the Lenovo Statement of Limited Warranty.
v Access troubleshooting and support information for your computer model and
other supported products.
v Find the service and support phone number for your country or region.
v Find a service provider located near you.
Help and service
If you need help and service for your computer, you will find a wide variety of
sources available to help you.
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Using the documentation and diagnostic programs
Many computer problems can be solved without outside assistance. If you
experience a problem with your computer, see Chapter 7, “Troubleshooting and
diagnostics,” on page 47. For information on additional resources to help you
troubleshoot your computer problem, see “Information resources” on page 53.
If you suspect a software problem, see the documentation, including README
files and online help, that comes with the operating system or application program.
Most computers come with a set of diagnostic programs that you can use to help
you identify hardware problems. For instructions on using the diagnostic
programs, see “Diagnostic programs” on page 48.
The troubleshooting information or the diagnostic programs might tell you that
you need additional or updated device drivers or other software. Lenovo
maintains pages on the World Wide Web where you can get the latest technical
information and download device drivers and updates. To access these pages, go
Calling for service
If you have tried to correct the problem yourself and still need help, during the
warranty period you can get help and information by telephone through the
Customer Support Center. The following services are available during the warranty
period:
v Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
v Hardware repair - If the problem is determined to be caused by hardware under
warranty, trained service personnel are available to provide the applicable level
of service.
v Engineering Change management - Occasionally, there might be changes that
are required after a product has been sold. Lenovo or your reseller, if authorized
by Lenovo, will make selected Engineering Changes (ECs) available that apply
to your hardware.
Note: The following items are not covered:
v Replacement or use of parts not manufactured for or by Lenovo or
nonwarranted Lenovo parts
v Identification of software problem sources
v Configuration of BIOS as part of an installation or upgrade
v Changes, modifications, or upgrades to device drivers
v Installation and maintenance of network operating systems (NOS)
v Installation and maintenance of application programs
Refer to the warranty and safety information that is provided with your computer
for a full explanation of warranty terms. Be sure to retain your proof of purchase
to obtain warranty service.
For a list of service and support phone numbers for your country or region, go to
warranty and safety information provided with your computer.
Chapter 8. Getting information, help, and service 55
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Note: Phone numbers are subject to change without notice. If the number for your
country or region is not provided, contact your Lenovo reseller or Lenovo
marketing representative.
If possible, be at your computer when you call and have the following information
available:
v Machine type and model
v Serial numbers of your hardware products
v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information
Using other services
If you travel with your computer or relocate it to a country where your desktop or
notebook computer machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain warranty
service throughout the warranty period. Service will be performed by service
providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in
the servicing country. Service centers in certain countries might not be able to
service all models of a particular machine type. In some countries, fees and
restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
the screen.
For technical assistance with the installation of or questions related to Service
Packs for your preinstalled Microsoft Windows product, refer to the Microsoft
you can contact the Customer Support Center. Some fees might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such
as support for hardware, operating systems, and application programs; network
setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country
or region. For more information about these services, go to the Lenovo Web site at
56 User Guide
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Appendix A. Manual modem commands
This appendix provides commands for manually programming your modem.
Commands are accepted by the modem while it is in Command Mode. Your
modem is automatically in Command Mode until you dial a number and establish
a connection. Commands can be sent to your modem from a PC running
communication software or any other terminal devices.
All commands sent to the modem must begin with AT and end with ENTER. All
commands can be typed in either upper or lower case, but not mixed. To make the
command line more readable, spaces can be inserted between commands. If you
omit a parameter from a command that requires one, it is just like specifying a
parameter of 0.
Example:
ATH [ENTER]
Note: In the following tables, all default settings are printed in bold text.
Basic AT commands
Command
Function
A
Manually answer incoming call.
A/
Repeat last command executed. Do not
precede A/ with AT or follow with ENTER.
D_
0 - 9, A-D, # and *
last number redial
pulse dialing
L
P
Note: Pulse dialing is not supported for
Australia, New Zealand, Norway, and South
Africa.
T
W
,
touch-tone dialing
wait for second dial tone
pause
@
!
wait for five seconds of silence
flash
;
return to Command Mode after dialing
DS=n
E_
Dial one of the four telephone numbers
(n=0-3) stored in the modem non-volatile
memory.
E0
Commands are not echoed
E1
Commands are echoed
+++
Escape Characters - Switch from Data Mode
to Command Mode (T.I.E.S. Command)
H_
H0
Force modem on-hook (hang up)
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Command
I_
Function
H1
Force modem off-hook (make busy)
Note: H1 command is not supported for Italy
Display product-identification code
Factory ROM checksum test
Internal memory test
I0
I1
I2
I3
Firmware ID
I4
Reserved ID
L_
L0
L1
L2
L3
M0
M1
M2
M3
Low speaker volume
Low speaker volume
Medium speaker volume
High speaker volume
M_
Internal speaker off
Internal speaker on until carrier detected
Internal speaker always on
Internal speaker on until carrier detected and
off while dialing
N_
O_
Included for compatibility only, provides no
effect
O0
O1
Return to Data Mode
Return to Data Mode and initiate an equalizer
retrain
P
Set Pulse dial as default
Modem sends responses
Read and display value in register r.
Set register r to value n (n = 0-255).
Set Tone Dial as default
Numeric responses
Q_
Sr?
Sr=n
T
Q0
V_
V0
V1
W0
W1
Word responses
W_
X_
Report DTE speed only
Report line speed, error correction protocol,
and DTE speed.
W2
X0
Report DCE speed only
Hayes Smartmodem 300 compatible
responses/blind dialing.
X1
Same as X0 plus all CONNECT
responses/blind dialing
X2
X3
X4
Same as X1 plus dial tone detection
Same as X1 plus busy detection/blind dialing
All responses and dial tone and busy signal
detection
Z_
Z0
Z1
Reset and retrieve active profile 0
Reset and retrieve active profile 1
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Extended AT commands
Command
&C_
Function
&C0
&C1
&D0
&D1
Force Carrier Detect Signal High (ON)
Turn on CD when remote carrier is present
Modem ignores the DTR signal
&D_
Modem returns to Command Mode after DTR
toggle
&D2
Modem hangs up, returns to the Command
Mode after DTR toggle
&D3
&F
Resets modem after DTR toggle
Recall factory default configuration
Guard tone disabled
&F_
&G_
&G0
&G1
&G2
&K0
&K3
&K4
&K5
&K6
Guard tone disabled
1800 Hz guard tone
&K_
Disable flow control
Enable RTS/CTS hardware flow control
Enable XON/XOFF software flow control
Enable transparent XON/XOFF flow control
Enable both RTS/CTS and XON/XOFF flow
control
&M_
&P_
&M0
&P0
&P1
&P2
Asynchronous operation
US setting for off-hook-to-on-hook ratio
UK and Hong Kong off-hook-to-on-hook ratio
Same as &P0 setting but at 20 pulses per
minute
&P3
Same as &P1 setting but at 20 pulses per
minute
&R_
&S_
&R0
&R1
&S0
&S1
Reserved
CTS operates per flow control requirements
Force DSR Signal High (ON)
DSR off in command mode, on in on-line
mode
&T_
&T0
&T1
&T3
&T4
Ends test in progress
Perform Local Analog Loopback Test
Perform Local Digital Loopback Test
Grant Remote Digital Loopback Test request
by remote modem
&T5
&T6
&T7
Deny Remote Digital Loopback Test request
Perform a Remote Digital Loopback Test
Perform a Remote Digital Loopback Test and
Self-Test
&T8
&V0
Perform Local Analog Loopback Test and
Self-Test
&V
Displays Active and Stored Profiles
Appendix A. Manual modem commands 59
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Command
&W_
Function
&V1
&W0
&W1
%E0
%E1
Display Last Connection Statistics
Stores the active profile as Profile 0
Stores the active profile as Profile 1
Disable auto-retrain
%E_
Enable auto-retrain
+MS?
Displays the current Select Modulation
settings
+MS=?
Displays a list of supported Select Modulation
options
+MS=a,b,c,e,f
Select modulation where: a=0, 1, 2, 3, 9, 10, 11,
12, 56, 64, 69; b=0-1; c=300-56000; d=300-
56000; e=0-1; and f=0-1. A, b, c, d, e, f
default=12, 1, 300, 56000, 0, 0. Parameter “a”
specifies the modulation protocol desired
where: 0=V.21, 1=V.22, 2=V.22bis, 3=V.23,
9=V.32, 10=V.32bis, 11=V.34,
12=V.90,K56Flex,V.34......,56=K 56Flex,
V.90,V.34......, 64=Bell 103, and 69=Bell 212.
Parameter “b” specifies automode operations
where: 0=automode disabled, 1= automode
enabled with V.8/V.32 Annex A. Parameter
“c” specifies the minimum connection data
rate (300- 56000). Parameter “d” specifies the
maximum connection rate (300-56000);
Parameter “e” specifies the codec type (0=
Law, and 1=A-Law). Parameter “f” specifies
“robbed bit” signaling detection (0=detection
disabled 1=detection enabled)
MNP/V.42/V.42bis/V.44 commands
Command
Function
%C_
%C0
%C1
%C2
%C3
&Q0
&Q5
&Q6
Disable MNP Class 5 and V.42bis data compression
Enable MNP Class 5 data compression only
Enable V.42bis data compression only
Enable MNP Class 5 and V.42bis data compression
Direct data link only (same as \N1)
V.42 data link with fallback options
Normal data link only (same as \N0)
Disable V.44
&Q_
+DS44=0, 0
+DS44=3, 0
+DS44?
Enable V.44
Current values
+DS44=?
List of support values
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Fax Class 1 commands
+FAE=n
Data/Fax Auto Answer
Service Class
+FCLASS=n
+FRH=n
+FRM=n
+FRS=n
Receive data with HDLC framing
Receive data
Receive silence
+FTH=n
+FTM=n
+FTS=n
Transmit data with HDLC framing
Transmit data
Stop transmission and wait
Fax Class 2 commands
+FCLASS=n
+FAA=n
+FAXERR
+FBOR
+FBUF?
+FCFR
Services class.
Adaptive answer.
Fax error value.
Phase C data bit order.
Buffer size (read only).
Indicate confirmation to receive.
Service class.
+FCLASS=
+FCON
+FCIG
Facsimile connection response.
Set the polled station identification.
Report the polled station identification.
Capability to receive.
+FCIG:
+FCR
+FCR=
Capability to receive.
+FCSI:
Report the called station ID.
DCE capabilities parameters.
Report current session.
Current session results.
Report remote capabilities.
Current sessions parameters.
Begin or continue phase C receive data.
Data transmission.
+FDCC=
+FDCS:
+FDCS=
+FDIS:
+FDIS=
+FDR
+FDT=
+FDTC:
+FET:
Report the polled station capabilities.
Post page message response.
Transmit page punctuation.
Call termination with status.
Session termination.
+FET=N
+FHNG
+FK
+FLID=
+FLPL
Local ID string.
Document for polling.
+FMDL?
+FMFR?
Identify model.
Identify manufacturer.
Appendix A. Manual modem commands 61
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+FPHCTO
+FPOLL
+FPTS:
Phase C time out.
Indicates polling request.
Page transfer status.
Page transfer status.
Identify revision.
+FPTS=
+FREV?
+FSPT
Enable polling.
+FTSI:
Report the transmit station ID.
Voice commands
#BDR
#CID
Select Baud Rate
Enable Caller ID detection and reporting format
Select Data, Fax or Voice/Audio
Identify Model
#CLS
#MDL?
#MFR?
#REV?
#TL
Identify Manufacturer
Identify Revision Level
Audio output transmit level
Query Buffer Size
#VBQ?
#VBS
#VBT
#VCI?
#VLS
#VRA
#VRN
#VRX
#VSDB
#VSK
#VSP
#VSR
#VSS
#VTD
#VTM
#VTS
#VTX
Bits per sample (ADPCM or PCM)
Beep Tone Timer
Identify Compression Method
Voice line select
Ringback goes away timer
Ringback never came timer
Voice Receive Mode
Silence deletion tuner
Buffer skid setting
Silence detection period
Sampling rate selection
Silence deletion tuner
DTMF tone reporting capability
Enable timing mark placement
Generate tone signals
Voice transmit mode
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Attention Switzerland User:
If your Swisscom phone line does not have Taxsignal switched OFF, modem
function may be impaired. The impairment may be resolved by a filter with
the following specifications:
Telekom PTT SCR-BE
Taximpulssperrfilter-12kHz
PTT Art. 444.112.7
Bakom 93.0291.Z.N
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Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
Lenovo intellectual property right may be used instead. However, it is the user’s
responsibility to evaluate and verify the operation of any other product, program,
or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
500 Park Offices Drive, Hwy. 54
Research Triangle Park, NC 27709
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation
or other life support applications where malfunction may result in injury or death
to persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall
operate as an express or implied license or indemnity under the intellectual
property rights of Lenovo or third parties. All information contained in this
document was obtained in specific environments and is presented as an
illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
© Lenovo 2005, 2006. Portions © IBM Corp. 2005.
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65
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Television output notice
The following notice applies to models that have the factory-installed
television-output feature.
This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights owned
by Macrovision Corporation and other rights owners. Use of this copyright
protection technology must be authorized by Macrovision Corporation, and is
intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse engineering or disassembly is
prohibited.
Trademarks
The following terms are trademarks of Lenovo in the United States, other
countries, or both:
Lenovo
Rescue and Recovery
ThinkVantage
Wake on LAN is a trademark of International Business Machines Corporation in
the United States, other countries, or both.
Microsoft and Windows are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the
United States, other countries, or both.
Linux is a trademark of Linus Torvalds in the United States, other countries, or
both.
Other company, product, or service names may be trademarks or service marks of
others.
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Index
A
diagnostic diskettes
drives
adapters
E
B
C
changing
H
computer
I
installing
connector
installing options
cover
L
M
memory
D
device drivers
diagnostic
modem commands
diagnostic CD image
mouse, cleaning
© Lenovo 2005, 2006. Portions © IBM Corp. 2005.
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software (continued)
system board
N
O
operating system
options
T
U
P
updating
password
using
V
power
W
R
S
security
selecting
software
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Part Number: 41X6122
Printed in USA
(1P) P/N: 41X6122
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