Lenovo Laptop 24684XU User Manual

User Guide  
ThinkPad L430 and L530  
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Contents  
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Presentations and multimedia.  
and indicators .  
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Right-side view.  
Left-side view .  
Accessibility and comfort  
Comfort .  
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Features .  
Specifications .  
Operating environment  
Accessibility information .  
Travel accessories  
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Using passwords. .  
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Windows key  
Using the fingerprint reader.  
or solid-state drive .  
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notification area  
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Power management  
system.  
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Security menu .  
drivers .  
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Restart menu  
system.  
66  
System management .  
Setting management features .  
Static electricity prevention.  
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Chapter 10. Troubleshooting  
Diagnosing problems .  
Troubleshooting .  
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Chapter 7. Enhancing your  
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Error messages .  
station .  
Networking problems .  
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station .  
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devices.  
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Security feature  
devices.  
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devices.  
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reader .  
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Main menu  
Config menu.  
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159  
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information . . . . . . . . . . . . . 153  
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antennas .  
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Union .  
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Export classification notice .  
and Canada.  
Federal Communications Commission  
155  
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information . . . . . . . . . . . . . 163  
statement .  
156  
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157  
157  
European Union RoHS  
165  
165  
165  
166  
166  
China RoHS.  
Turkish RoHS .  
Ukraine RoHS .  
Japan compliance statement for products  
India RoHS .  
phase  
Taiwan .  
157  
157  
Trademarks .  
168  
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Read this first  
Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.  
Failure to do so might lead to discomfort or injury, or cause your computer to fail.  
Protect yourself from the heat that your computer generates.  
When your computer is turned on or the battery is charging, the base, the palm  
rest, and some other parts may become hot. The temperature they reach  
depends on the amount of system activity and the level of charge in the battery.  
Extended contact with your body, even through clothing, could cause  
discomfort or even a skin burn.  
• Avoid keeping your hands, your lap, or any other part of your body in  
contact with a hot section of the computer for any extended time.  
• Periodically take hands from using the keyboard by lifting your hands from  
the palm rest.  
Protect yourself from the heat generated by the ac power adapter.  
When the ac power adapter is connected to an electrical outlet and your  
computer, it generates heat.  
Extended contact with your body, even through clothing, may cause a skin  
burn.  
• Do not place the ac power adapter in contact with any part of your body  
while it is in use.  
• Never use it to warm your body.  
Prevent your computer from getting wet.  
To avoid spills and the danger of electrical shock, keep liquids away from your  
computer.  
Protect the cables from being damaged.  
Applying strong force to cables may damage or break them.  
Route communication lines, or the cables of an ac power adapter, a mouse, a  
keyboard, a printer, or any other electronic device, so that they cannot be walked  
on, tripped over, pinched by your computer or other objects, or in any way  
subjected to treatment that could interfere with the operation of your computer.  
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Protect your computer and data when moving it.  
Before moving a computer equipped with a hard disk drive, do one of the  
following, and ensure that the power button is off or is blinking:  
Turn it off.  
• Put it in sleep mode.  
• Put it in hibernation mode.  
This will help to prevent damage to the computer, and possible loss of data.  
Handle your computer gently.  
Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on  
your computer, display, or external devices.  
Carry your computer carefully.  
• Use a quality carrying case that provides adequate cushioning and protection.  
• Do not pack your computer in a tightly packed suitcase or bag.  
• Before putting your computer in a carrying case, ensure that it is off, in sleep  
mode, or in hibernation mode. Do not put a computer in a carrying case while it  
is turned on.  
Important safety information  
Note: Read the important safety information first.  
This information can help you safely use your notebook computer. Follow and retain all information included  
with your computer. The information in this document does not alter the terms of your purchase agreement  
or the Lenovo® Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty,  
and Setup Guide that comes with your computer.  
Customer safety is important. Our products are developed to be safe and effective. However, personal  
computers are electronic devices. Power cords, power adapters, and other features can create potential  
safety risks that can result in physical injury or property damage, especially if misused. To reduce these  
risks, follow the instructions included with your product, observe all warnings on the product and in the  
operating instructions, and review the information included in this document carefully. By carefully following  
the information contained in this document and provided with your product, you can help protect yourself  
from hazards and create a safer computer work environment.  
Note: This information includes references to power adapters and batteries. In addition to notebook  
computers, some products (such as speakers and monitors) ship with external power adapters. If you have  
such a product, this information applies to your product. In addition, computer products contain a coin-sized  
internal battery that provides power to the system clock even when the computer is unplugged, so the  
battery safety information applies to all computer products.  
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Conditions that require immediate action  
Products can become damaged due to misuse or neglect. Some product damage is serious enough  
that the product should not be used again until it has been inspected and, if necessary, repaired by  
an authorized servicer.  
As with any electronic device, pay close attention to the product when it is turned on. On very rare  
occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you  
might hear sounds like popping, cracking or hissing. These conditions might merely mean that an  
internal electronic component has failed in a safe and controlled manner. Or, they might indicate  
a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself.  
Contact the Customer Support Center for further guidance. For a list of Service and Support phone  
numbers, see the following Web site:  
http://www.lenovo.com/support/phone  
Frequently inspect your computer and its components for damage or wear or signs of danger. If you  
have any question about the condition of a component, do not use the product. Contact the Customer  
Support Center or the product manufacturer for instructions on how to inspect the product and  
have it repaired, if necessary.  
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns  
with your product, stop using the product and unplug it from the power source and telecommunication  
lines until you can speak to the Customer Support Center for further guidance.  
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are  
cracked, broken, or damaged.  
• Signs of overheating, smoke, sparks, or fire.  
• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign  
substances on the battery.  
• A cracking, hissing or popping sound, or strong odor that comes from the product.  
• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord or  
power adapter.  
• The computer product, power cord, or power adapter has been exposed to water.  
• The product has been dropped or damaged in any way.  
• The product does not operate normally when you follow the operating instructions.  
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for  
or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions,  
or until you get a suitable replacement.  
Safety guidelines  
Always observe the following precautions to reduce the risk of injury and property damage.  
Service and upgrades  
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or  
your documentation. Only use a Service Provider who is approved to repair your particular product.  
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are  
referred to as options. Replacement parts approved for customer installation are referred to as Customer  
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for  
customers to install options or replace CRUs. You must closely follow all instructions when installing or  
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a  
product are zero. Before you remove the covers from a product equipped with a power cord, always make  
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sure that the power is turned off and that the product is unplugged from any power source. If you have  
any questions or concerns, contact the Customer Support Center.  
Although there are no moving parts in your computer after the power cord has been disconnected, the  
following warnings are required for your safety.  
CAUTION:  
Hazardous moving parts. Keep fingers and other body parts away.  
CAUTION:  
Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer  
cool before opening the cover.  
Power cords and power adapters  
DANGER  
Use only the power cords and power adapters supplied by the product manufacturer.  
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or  
better. For other countries, the suitable types shall be used accordingly.  
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in  
ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.  
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.  
Protect power cords and power adapters from liquids. For instance, do not leave your power cord  
or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers.  
Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed  
by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector  
terminals on a power adapter, which can eventually result in overheating.  
Ensure that all power cord connectors are securely and completely plugged into receptacles.  
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of  
overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.  
Do not use any power cords where the electrical contacts on either end show signs of corrosion or  
overheating or where the power cord appears to have been damaged in any way.  
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To prevent possible overheating, do not cover the power adapter with clothing or other objects  
when the power adapter is plugged into an electrical outlet.  
Extension cords and related devices  
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use  
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips  
are used, the load should not exceed the power strip input rating. Consult an electrician for more information  
if you have questions about power loads, power requirements, and input ratings.  
Plugs and outlets  
DANGER  
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be  
damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.  
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain  
a replacement.  
Do not share an electrical outlet with other home or commercial appliances that draw large amounts  
of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.  
Some products are equipped with a three-pronged plug. This plug fits only into a grounded  
electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into  
a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an  
approved outlet adapter or to replace the outlet with one that enables this safety feature. Never  
overload an electrical outlet. The overall system load should not exceed 80 percent of the branch  
circuit rating. Consult an electrician for more information if you have questions about power loads  
and branch circuit ratings.  
Be sure that the power outlet you are using is properly wired, easily accessible, and located close  
to the equipment. Do not fully extend power cords in a way that will stress the cords.  
Be sure that the power outlet provides the correct voltage and current for the product you are  
installing.  
Carefully connect and disconnect the equipment from the electrical outlet.  
Power supply statement  
DANGER  
Never remove the cover on a power supply or any part that has the following label attached.  
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Hazardous voltage, current, and energy levels are present inside any component that has this label  
attached. There are no serviceable parts inside these components. If you suspect a problem with  
one of these parts, contact a service technician.  
External devices  
CAUTION:  
Do not connect or disconnect any external device cables other than USB while the computer power is  
on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait  
at least five seconds after the computer is shut down to disconnect external devices.  
General battery notice  
DANGER  
Personal computers manufactured by Lenovo contain a coin cell battery to provide power to  
the system clock. In addition, many mobile products, such as notebook computers, utilize a  
rechargeable battery pack to provide system power when in portable mode. Batteries supplied by  
Lenovo for use with your product have been tested for compatibility and should only be replaced  
with approved parts.  
Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries or  
short circuit the metal contacts. Do not expose the battery to water or other liquids. Only recharge  
the battery pack strictly according to instructions included in the product documentation.  
Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame  
to “vent” from the battery pack or coin cell. If your battery is damaged, or if you notice any  
discharge from your battery or the buildup of foreign materials on the battery leads, stop using the  
battery and obtain a replacement from the battery manufacturer.  
Batteries can degrade when they are left unused for long periods of time. For some rechargeable  
batteries (particularly Lithium Ion batteries), leaving a battery unused in a discharged state could  
increase the risk of a battery short circuit, which could shorten the life of the battery and also can  
pose a safety hazard. Do not let rechargeable Lithium-Ion batteries completely discharge or store  
these batteries in a discharged state.  
Rechargeable battery notice  
DANGER  
Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an  
explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by  
Lenovo, or a disassembled or modified battery pack is not covered by the warranty.  
If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery  
pack contains a small amount of harmful substances. To avoid possible injury:  
• Replace only with a battery of the type recommended by Lenovo.  
• Keep the battery pack away from fire.  
• Do not expose it to water or rain.  
• Do not attempt to disassemble it.  
• Do not short-circuit it.  
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• Keep it away from children.  
• Do not drop the battery pack.  
Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery,  
comply with local ordinances or regulations.  
The battery pack should be stored at room temperature, charged to approximately 30 to 50%  
of capacity. We recommend that battery pack be charged about once per year to prevent  
overdischarge.  
Lithium coin cell battery notice  
DANGER  
Danger of explosion if battery is incorrectly replaced.  
When replacing the lithium coin cell battery, use only the same or an equivalent type that is  
recommended by the manufacturer. The battery contains lithium and can explode if not properly  
used, handled, or disposed of.  
Do not:  
• Throw or immerse into water  
• Heat to more than 100°C (212°F)  
• Repair or disassemble  
Dispose of the battery as required by local ordinances or regulations.  
The following statement applies to users in the state of California, U.S.A.  
California Perchlorate Information:  
Products containing manganese dioxide lithium coin cell batteries may contain perchlorate.  
Perchlorate Material - special handling may apply, See  
www.dtsc.ca.gov/hazardouswaste/perchlorate  
Heat and product ventilation  
DANGER  
Computers, ac power adapters, and many accessories can generate heat when turned on and when  
batteries are charging. Notebook computers can generate a significant amount of heat due to their  
compact size. Always follow these basic precautions:  
• When your computer is turned on or the battery is charging, the base, the palm rest, and some  
other parts may become hot. Avoid keeping your hands, your lap, or any other part of your  
body in contact with a hot section of the computer for any extended length of time. When you  
use the keyboard, avoid keeping your palms on the palm rest for a prolonged period of time.  
Your computer generates some heat during normal operation. The amount of heat depends on  
the amount of system activity and the battery charge level. Extended contact with your body,  
even through clothing, could cause discomfort or even a skin burn. Periodically take breaks  
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from using the keyboard by lifting your hands from the palm rest; and be careful not to use  
the keyboard for any extended length of time.  
• Do not operate your computer or charge the battery near flammable materials or in explosive  
environments.  
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and  
reliable operation. These features might inadvertently become blocked by placing the product on  
a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.  
• When the ac power adapter is connected to an electrical outlet and your computer, it generates  
heat. Do not place the adapter in contact with any part of your body while using it. Never use the  
ac power adapter to warm your body. Extended contact with your body, even through clothing,  
may cause a skin burn.  
For your safety, always follow these basic precautions with your computer:  
• Keep the cover closed whenever the computer is plugged in.  
• Regularly inspect the outside of the computer for dust accumulation.  
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be  
required for computers in dusty or high-traffic areas.  
• Do not restrict or block any ventilation openings.  
• Do not operate your computer inside furniture, as this might increase the risk of overheating.  
• Airflow temperatures into the computer should not exceed 35°C (95°F).  
Electrical current safety information  
DANGER  
Electric current from power, telephone, and communication cables is hazardous.  
To avoid a shock hazard:  
• Do not use your computer during a lightning storm.  
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration  
of this product during an electrical storm.  
• Connect all power cords to a properly wired and grounded electrical outlet.  
• Connect to properly wired outlets any equipment that will be attached to this product.  
• Whenever possible, use one hand only to connect or disconnect signal cables.  
• Never turn on any equipment when there is evidence of fire, water, or structural damage.  
• Disconnect the attached power cords, battery pack, and all the cables before you open the  
device covers, unless instructed otherwise in the installation and configuration procedures.  
• Do not use your computer until all internal parts enclosures are fastened into place. Never use  
the computer when internal parts and circuits are exposed.  
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DANGER  
Connect and disconnect cables as described in the following procedures when installing, moving,  
or opening covers on this product or attached devices.  
To connect:  
To disconnect:  
1. Turn everything OFF.  
1. Turn everything OFF.  
2. First, attach all cables to devices.  
3. Attach signal cables to connectors.  
4. Attach power cords to outlets.  
5. Turn devices ON.  
2. First, remove power cords from outlets.  
3. Remove signal cables from connectors.  
4. Remove all cables from devices.  
The power cord must be disconnected from the wall outlet or receptacle before installing all other  
electrical cables connected to the computer.  
The power cord may be reconnected to the wall outlet or receptacle only after all other electrical  
cables have been connected to the computer.  
Laser compliance statement  
CAUTION:  
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are  
installed, note the following:  
• Do not remove the covers. Removing the covers of the laser product could result in exposure to  
hazardous laser radiation. There are no serviceable parts inside the device.  
• Use of controls or adjustments or performance of procedures other than those specified herein  
might result in hazardous radiation exposure.  
DANGER  
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.  
Laser radiation when open. Do not stare into the beam, do not view directly with optical  
instruments, and avoid direct exposure to the beam.  
Liquid crystal display (LCD) notice  
CAUTION:  
The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can  
cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your  
hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are  
present after washing, get medical care.  
Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp  
in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.  
Using headphones or earphones  
If your computer has both a headphone connector and an audio-out connector, always use the headphone  
connector for headphones (also called a headset) or earphones.  
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CAUTION:  
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of  
the equalizer to maximum increases the earphone and headphone output voltage and the sound  
pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.  
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the  
output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The  
headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification  
limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against  
hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7  
limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN  
50332-2 can be dangerous due to excessive sound pressure levels.  
If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of  
the headphones or earphones and the computer already complies with the specifications of EN 50332-1.  
If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5  
Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to  
excessive sound pressure levels.  
Additional safety information  
DANGER  
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger  
of suffocation.  
Notice for tablet personal computer users  
Safety notice for users in Australia  
DANGER  
Do not connect phone line while using tablet mode.  
Notice for users in the U.S.A.  
Many personal computer products and accessories contain cords, cables or wires, such as power cords or  
cords to connect the accessory to a personal computer. If this product has such a cord, cable or wire, then  
the following warning applies:  
WARNING: Handling the cord on this product or cords associated with accessories sold with this product  
will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or  
other reproductive harm. Wash hands after handling.  
Save these instructions.  
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Chapter 1. Product Overview  
This chapter provides information about the locations of connectors, locations of important product labels,  
computer features, specifications, operating environment, and preinstalled ThinkVantage® Technologies  
and other software programs.  
This chapter contains the following topics:  
“Features” on page 12  
“Specifications” on page 13  
“Lenovo programs” on page 14  
Locating computer controls, connectors, features, and indicators  
This section introduces the computer hardware features to give you the basic information you will need  
to start using the computer.  
Front view  
Figure 1. ThinkPad L430 and L530 front view  
1 Integrated camera (on some models)  
3 Status indicators  
2 Built-in microphone (on some models)  
4 Power button  
5 TrackPoint® pointing stick  
6 Fingerprint reader (on some models)  
8 Touch pad buttons  
7 Bluetooth card  
9 Touch pad  
10 Trackpoint buttons  
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11 Fn key  
12 PCI Express Mini Card slot for wireless LAN/WiMAX  
card  
13 Volume control buttons  
1 Integrated camera (on some models)  
14 Black button  
Some models have an integrated camera. Use the camera to take pictures or hold a video conference. For  
more information about how to use the camera, see “Using the integrated camera” on page 42.  
2 Built-in microphone (on some models)  
The built-in microphones capture sound and voice when it is used with a program capable of handling audio.  
3 Status indicators  
Your computer has several status indicators. For the detailed information about the location and meaning of  
each indicator, see “Status indicators” on page 8.  
4 Power button  
Use the power button to turn on the computer.  
To turn off the computer, use the Start menu shutdown option on the Windows® 7 operating system. For  
the Windows 8 operating system, move the cursor to the top-right or bottom-right corner of the screen to  
display the charms. Then click Settings Power Shut down.  
If your computer stops responding and you cannot turn it off, press and hold the power button for four  
seconds or more. If the computer still is not responding, remove the ac power adapter and the battery  
to reset the computer.  
You also can program the power button so that by pressing the power button you can shut down the  
computer or put it into sleep or hibernation mode. To achieve this, you need to change your power plan  
settings. To access power plan settings, do the following:  
• For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on  
how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating  
system” on page 15.  
• For Windows 8: Click the battery status icon from the Windows notification area and click More power  
options. Then click Choose what the power buttons do.  
UltraNav® pointing device  
5 TrackPoint pointing stick  
8 Touch pad buttons  
9 Touch pad  
10 TrackPoint buttons  
The keyboard contains the Lenovo unique UltraNav pointing device. Pointing, selecting, and dragging are all  
part of a single process that you can perform without moving your fingers from typing position.  
For more information, see “Using the UltraNav pointing device” on page 26.  
6 Fingerprint reader (on some models)  
Some models have a fingerprint reader. The fingerprint authentication technology enables you to use your  
fingerprint to power on the computer, enter the ThinkPad Setup program, or enter the Windows® operating  
system. For details, see “Using the fingerprint reader” on page 56.  
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7 Bluetooth card  
If your computer is equipped with a Bluetooth card, use the Bluetooth feature to connect peripheral devices to  
your computer for data transfer or other operation. For more information, see “Using Bluetooth” on page 36.  
11 Fn key  
Use the Fn key to take advantage of ThinkPad® function keys, such as locking the computer, managing the  
wireless connections, and so on. For more information, see “Function key combinations” on page 23.  
12 PCI Express Mini Card slot for wireless LAN/WiMAX card  
Your computer might include a wireless local area network (LAN) card or a wireless combo card for LAN  
and Worldwide Interoperability for Microwave Access (WiMAX) in the PCI Express Mini Card slot for you to  
establish wireless LAN/WiMAX connections.  
Note: WiMAX is only supported on L530 models for Japan only.  
13 Volume control buttons  
The volume control buttons enable you to quickly adjust the sound volume, mute the speakers, or mute the  
microphones of your computer. For more information, see “Volume and mute buttons” on page 25.  
14 Black button  
When the operating system is working normally, pressing the black button launches the SimpleTap program  
on the Windows 7 operating system or the Lenovo PC Device Experience program on the Windows 8  
operating system.  
On the Windows 7 operating system, you also can use the black button to interrupt the startup sequence  
of your computer to start the Rescue and Recovery® workspace. To access the Rescue and Recovery  
workspace, turn on your computer and press the black button when the ThinkPad logo is displayed on  
the screen. For more information about the Rescue and Recovery Workspace, see “Using the Rescue  
and Recovery workspace” on page 63.  
Right-side view  
Figure 2. ThinkPad L430 and L530 right-side view  
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1 Security keyhole  
3 Optical drive  
2 Always On USB connector  
4 Combo audio jack  
5 Media card reader slot  
1 Security keyhole  
Purchase a security cable and lock that fit this keyhole to lock your computer to a stationary object to  
protect your computer from theft.  
2 Always On USB connector  
By default, the Always On USB connector enables you to charge some mobile digital devices and  
smartphones when your computer is in sleep or hibernation mode.  
If you want to charge these devices when your computer is turned off, do the following:  
1. Connect the computer to an ac power supply.  
2. Go to ThinkPad Setup and enable Always On USB Charge in off mode. For more information, see  
“Config menu” on page 112.  
3. Do one of the following:  
• For Windows 7: Start the Power Manager program and click the Global Power Settings tab. Then  
select the Enable Always On USB check box.  
• For Windows 8: Press the Windows key to go to the Start screen. Click Lenovo Settings Power.  
Then select the Enable when the computer is off check box.  
3 Optical drive  
Your computer has a slot for an optical drive. The optical drive reads or burns optical discs.  
4 Combo audio jack  
To listen to the sound from your computer, connect a headphone or a headset that has a 3.5 mm 4-pole  
plug to the combo audio jack.  
Notes:  
• If you are using a headset with a function switch, for example, a headset for an iPhone mobile digital  
device, do not press this switch while using the headset. If you press it, the headset microphone will be  
disabled, and the integrated microphones on the computer will be enabled instead.  
• The combo audio jack does not support a conventional microphone. For more information, see “Using  
5 Media card reader slot  
Your computer has a media card reader slot. For more information about the supported cards, see “Using an  
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Left-side view  
Figure 3. ThinkPad L430 and L530 left-side view  
1 Fan louvers  
2 Video graphics array (VGA) connector  
4 USB 3.0 connector  
3 Mini DisplayPort connector  
5 USB 2.0 connector  
6 ExpressCard slot (on some models)  
1 Fan louvers  
The internal fan and louvers enable air to circulate in the computer and cool the central processor.  
Note: To avoid impeding airflow, do not place any obstacle in front of the fan.  
2 Video graphics array (VGA) connector  
Attach a VGA compatible monitor or projector to your computer to display the computer output.  
Note: If you attach your computer to a docking station or port replicator, use the VGA connector on the  
docking station or port replicator, not the one on the computer.  
For details, see “Attaching an external monitor” on page 38.  
3 Mini DisplayPort connector  
Your computer has a Mini DisplayPort connector, a next-generation digital display interface that connects a  
compatible projector, an external monitor, or a High Definition Television (HDTV) to your computer.  
4 USB 3.0 connector  
The USB 3.0 connectors are used for connecting devices compatible with a USB interface, such as a  
USB printer or a digital camera.  
Note: When you attach a USB cable to the connector, ensure that the USB mark is to the upper side.  
Otherwise the connector might be damaged.  
5 USB 2.0 connector  
The USB 2.0 connectors are used for connecting devices compatible with a USB interface, such as a  
USB printer or a digital camera.  
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Note: When you attach a USB cable to the connector, ensure that the USB mark is to the upper side.  
Otherwise the connector might be damaged.  
6 ExpressCard slot (on some models)  
Your computer has an ExpressCard slot for a 54 mm-wide ExpressCard. For details, refer to the instructions  
Bottom view  
Figure 4. ThinkPad L430 and L530 bottom view  
1 Battery  
2 Subscriber Identification Module (SIM) card slot  
3 Docking station connector  
5 Memory upgrade slot  
4 Hard disk drive or solid-state drive  
6 PCI Express Mini Card slot for wireless WAN card or  
mSATA solid-state drive (on some models)  
1 Battery  
Use your computer with battery power whenever ac power is unavailable.  
2 Subscriber Identification Module (SIM) card slot  
If your computer has a wireless WAN feature, it might require a SIM card to establish a wireless WAN  
connections. Depending on the country of delivery, the SIM card might be already installed in the SIM  
card slot.  
3 Docking station connector  
Connect your computer to the supported docking station to extend the computer capabilities when you  
are in your office or at home.  
4 Hard disk drive or solid-state drive  
Depending on models, your computer might have a large-capacity, customer-upgradable hard disk drive  
that can meet a variety of storage demands.  
Some models are equipped with an solid-state drive for data storage. The cutting-edge technology of  
solid-state drive enables notebook computers to be lighter, smaller and faster.  
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Note: The hidden service partition is the reason why there is less free space than expected on your hard  
disk drive or solid-state drive. This reduction is more noticeable on the solid-state drive because of its  
smaller capacity.  
5 Memory-upgrade slot  
You can increase the amount of memory in your computer by installing a memory module in the  
memory-upgrade slot. Memory modules are available as options from Lenovo. For more information, see  
6 PCI Express Mini Card slot for wireless WAN or mSATA solid-state drive (on some models)  
Your computer might have a wireless wide area network (WAN) card installed in the PCI Express Mini  
Card slot for wireless WAN connections.  
For some models, an mSATA solid-state drive might be installed instead of the wireless WAN card for  
data storage.  
Rear view  
Figure 5. ThinkPad L430 and L530 rear view  
1 Ethernet connector  
2 Power jack  
3 Fan louvers  
1 Ethernet connector  
Connect your computer to a LAN with the Ethernet connector.  
DANGER  
To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.  
You can only connect an Ethernet cable to this connector.  
There are two indicators to show the status of the network connection. One is located to the upper right  
of the connector, and the other to the upper left. When your computer connects to a LAN and a network  
session is available, the upper left indicator is steady green. While data is being transmitted, the upper  
right indicator blinks yellow.  
Note: If you attach your computer to a docking station or port replicator, use the Ethernet connector on the  
docking station or port replicator to connect to a LAN, not the one on the computer.  
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2 Power jack  
Connect the ac power adapter to the power jack to provide ac power to the computer and charge the battery.  
3 Fan louvers  
The internal fan and louvers enable air to circulate in the computer and cool the central processor.  
Note: To avoid impeding airflow, do not place any obstacle in front of the fan.  
Status indicators  
Your computer has system-status indicators and power-status indicators. The status indicators show the  
current status of your computer.  
System-status indicators  
Your computer has system-status indicators. The following picture shows the location and the meaning  
of each indicator:  
1 Wireless LAN/WAN/WiMAX/Bluetooth status indicator  
Green: The wireless LAN, WAN, WiMAX or Bluetooth feature is on.  
Off: The wireless radio is turned off.  
2 Device access status indicator  
The hard disk drive, solid-state drive, optical drive or mSATA solid-state drive is reading or writing data.  
Note: When this indicator is blinking or lighting, do not put the computer into sleep mode or turn off the  
computer.  
3 Power on status indicator  
The power button stays lit whenever the computer is on, blinks when the computer is in sleep mode, and  
is off when the computer is turned off.  
Power status indicators  
The computer has power status indicators that show the mode (sleep, hibernation, or normal) and the battery  
status. The following shows the location and the meaning of the indicators.  
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1 Sleep status indicator  
Green: The computer is in sleep mode.  
Blinking green: The computer is entering sleep or hibernation mode, or is resuming normal operation.  
2 Battery status indicator  
Green: The battery charge level is 20% or more.  
Orange: The battery charge level is between 5% and 20%.  
Fast blinking orange: The battery charge level is 5% or less, or the battery is charging.  
Slow blinking orange: The battery is being charged. When the charge level reaches 20%, the blinking  
color changes to green.  
Slow blinking green: The battery charge level is between 20% and 80%, and charging is continuing.  
When the battery charge level reaches 80%, the battery status indicator stops blinking, but the charging  
might continue until the battery is 100% charged.  
Quick blinking orange: An error has occurred with the battery.  
Off: The battery is detached or the computer is powered off.  
Note: If the computer is operating on battery power, the battery status indicator does not work while the  
computer is turned off or is in sleep mode or hibernation mode.  
Note: If the computer is operating on battery power, the battery status indicator does not work while the  
computer is turned off or is in sleep or hibernation mode.  
Locating important product information  
This section provides information to help you locate your machine type and model label, FCC ID and IC  
Certification label, and the Windows Certificate of Authenticity (COA) label.  
Machine type and model label  
The machine type and model label identifies your computer. If you contact Lenovo for help, the machine  
type and model number will help support technicians to identify your computer and provide the highest  
level of service.  
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You can find the machine type and model of your computer in the label as shown below:  
FCC ID and IC Certification number label  
There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of  
your computer. The FCC ID and IC Certification number label is affixed on the card installed in the PCI  
Express Mini Card slot of your computer.  
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If no integrated wireless PCI Express Mini Card has been preinstalled in your computer, you can install one. To  
do this, follow the procedure in “Replacing the PCI Express Mini Card for wireless LAN/WiMAX connection”  
Certificate of Authenticity label  
The Windows Certificate of Authenticity label for the preinstalled operating system is attached. Printed on this  
label are the product ID and the product key information for your computer. Record this information and keep  
it in a safe place. You might need these numbers, to start your computer or reinstall the operating system.  
Note: The Certificate of Authenticity label applies only to computers preinstalled with the Windows 7  
operating system.  
The location of the Certificate of Authenticity label of your computer is shown as below:  
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Features  
This section provides information about the computer features.  
Processor  
To view the processor information of your computer, do the following:  
• For Windows 7: Click Start, right-click Computer. Then click Properties.  
• For Windows 8: Move the cursor to the top-right or bottom-right corner of the screen to display the  
charms. Then click Settings PC info.  
Memory  
Double data rate three synchronous dynamic random access memory (DDR3 SDRAM)  
Storage device  
• 2.5-inch (7 mm height or 9.5 mm height) hard disk drive  
• 2.5-inch (7 mm height) solid-state drive  
• mSATA solid-state drive (on some models)  
Display  
The color display uses the Thin Film Transistor (TFT) technology.  
• ThinkPad L430 models  
– Size: 14.0 inches  
– Resolution:  
– LCD: Up to 1366 x 768 or 1600 x 900, depending on the model  
– External monitor: Up to 2560 x 1600  
• ThinkPad L530 models  
– Size: 15.6 inches  
– Resolution:  
– LCD: Up to 1366 x 768 or 1600 x 900, depending on the model  
– External monitor: Up to 2560 x 1600  
• Integrated camera  
• Built-in microphone  
Keyboard  
• 84-key, 85-key, or 89-key  
• UltraNav pointing device (TrackPoint pointing device and touch pad)  
• Fn key function  
• Black button  
• Volume control buttons  
• Speaker mute button  
• Microphone mute button  
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Interface  
• External monitor connectors (VGA and Mini DisplayPort)  
• Combo audio jack (stereo headphone or headset)  
• USB connectors (USB 3.0 supported)  
• Always On USB connector  
• RJ45 Ethernet connector  
• 4-in-1 digital media card reader  
• ExpressCard slot (on some models)  
• Mini PCI ExpressCard slot for Wireless WAN card or mSATA solid-state drive (on some models)  
• Mini PCI ExpressCard slot for Wireless LAN  
• Docking station connector  
Optical drive  
• MultiBurner Drive (on some models)  
• DVD CD Multi Recorder (on some models)  
Wireless features  
• Integrated wireless LAN  
• Integrated Bluetooth (on some models)  
• Integrated wireless WAN (on some models)  
Security features  
Fingerprint reader (on some models)  
Specifications  
Size  
• ThinkPad L430 models  
– Width: 13.9 inches (354 mm)  
– Depth: 9.6 inches (243 mm)  
– Height: 1.2 inches to 1.2 inches (29.6 mm to 31.4 mm)  
• ThinkPad L530 models  
– Width: 15 inches (380 mm)  
– Depth: 9.7 inches (247 mm)  
– Height: 1.2 inches to 1.3 inches (31.7 mm to 33.4 mm)  
Heat output  
• 65 W (222 Btu/hr) maximum, or 90 W (307 Btu/hr) maximum (depending on the model)  
• 135 W (460 Btu/hr) maximum, or 170 W (580 Btu/hr) maximum (if your computer is connected to the  
docking station)  
Power source (ac power adapter)  
• Sine-wave input at 50 to 60 Hz  
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• Input rating of the ac power adapter: 100 to 240 V ac, 50 to 60 Hz  
Battery pack  
Lithium-ion (Li-Ion) battery pack  
Battery life  
For the percentage of remaining battery power, check the battery status icon in the Windows notification area.  
Operating environment  
This section provides information about operating environment of your computer.  
Environment  
• Maximum altitude without pressurization: 3048 m (10 000 ft)  
Temperature  
– At altitudes up to 2438 m (8000 ft)  
– Operating: 5.0°C to 35.0°C (41°F to 95°F)  
– Storage: 5.0°C to 43.0°C (41°F to 109°F)  
– At altitudes above 2438 m (8000 ft)  
– Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)  
Note: When you charge the battery pack, its temperature must be at least 10°C (50°F).  
• Relative humidity:  
– Operating: 8% to 80%  
– Storage: 5% to 95%  
If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.  
Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and  
microwave oven away from your computer because the strong magnetic fields generated by these  
appliances can damage the monitor and data on the hard disk or solid-state drive.  
Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilled on  
or in the computer or an attached device, a short circuit or other damage might occur.  
Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.  
Lenovo programs  
Your computer comes with Lenovo programs to help you work more easily and securely. Depending on  
the Windows operating system preinstalled, the programs might vary.  
To learn more about the programs and other computing solutions offered by Lenovo, go to  
http://www.lenovo.com/support.  
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Accessing Lenovo programs on the Windows 7 operating system  
On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ThinkVantage  
Tools program or from Control Panel.  
Accessing Lenovo programs from the Lenovo ThinkVantage Tools program  
To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start All Programs ➙  
Lenovo ThinkVantage Tools. Then double-click a program icon to access the program.  
Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it  
indicates that you need to install the program manually. To install the program manually, double-click the  
program icon. Then, follow the instructions on the screen. When the installation process completes, the  
program icon will be activated.  
Table 1. Programs in the Lenovo ThinkVantage Tools program  
Program  
Icon name  
Access Connections  
Active Protection System™  
Client Security Solution  
Communications Utility  
Fingerprint Software  
GPS Enabler  
Internet Connection  
Airbag Protection  
Enhanced Security  
Web Conferencing  
Fingerprint Reader  
GPS  
Lenovo Solution Center  
Mobile Broadband Connect  
Password Manager  
Power Manager  
System Health and Diagnostics  
3G Mobile Broadband  
Password Vault  
Power Controls  
Recovery Media  
Factory Recovery Disks  
Enhanced Backup and Restore  
SimpleTap  
Rescue and Recovery®  
SimpleTap  
Update and Drivers  
System Update  
Note: Depending on your computer model, some of the programs might not be available.  
Accessing Lenovo programs from Control Panel  
To access Lenovo programs from Control Panel, click Start Control Panel. Then depending on the  
program you want to access, click the corresponding section and then click the corresponding green text.  
Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools  
program navigation window and double-click the dimmed icon to install the program you need. Then,  
follow the instructions on the screen. When the installation process completes, the program icon will be  
activated, and you can find the program in Control Panel.  
The programs and the corresponding sections and green texts in Control Panel are listed in the following  
table.  
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Table 2. Programs in Control Panel  
Program  
Control Panel section  
Green text in Control Panel  
Lenovo - Internet Connection  
Lenovo - Airbag Protection  
Network and Internet  
Access Connections  
Active Protection System  
System and Security  
Hardware and Sound  
Client Security Solution  
Communications Utility  
Fingerprint Software  
System and Security  
Hardware and Sound  
Lenovo - Enhanced Security  
Lenovo - Web Conferencing  
Lenovo - Fingerprint Reader  
or  
System and Security  
Hardware and Sound  
Lenovo - Notebook Fingerprint  
Reader  
Network and Internet  
System and Security  
GPS Enabler  
Lenovo - GPS  
Lenovo Solution Center  
Lenovo - System Health and  
Diagnostics  
Programs  
Messages from Lenovo  
Message Center Plus  
Mobile Broadband Connect  
Password Manager  
Network and Internet  
Lenovo - 3G Mobile Broadband  
Lenovo - Password Vault  
System and Security  
User Accounts and Family Safety  
Power Manager  
Hardware and Sound  
System and Security  
Lenovo - Power Controls  
Recovery Media  
SimpleTap  
Lenovo - Factory Recovery Disks  
Lenovo - SimpleTap  
System and Security  
Programs  
Lenovo - Update and Drivers  
System Update  
Rescue and Recovery  
System and Security  
System and Security  
Lenovo - Enhanced Backup and  
Restore  
Note: Depending on your computer model, some of the programs might not be available.  
Accessing Lenovo programs on the Windows 8 operating system  
If your computer is preinstalled with the Windows 8 operating system, you can access Lenovo programs by  
doing either of the following:  
• Click the Lenovo QuickLaunch icon from the taskbar. A list of programs is displayed. Double-click a  
Lenovo program to launch it. If a desired program is not in the list, click the plus icon +.  
• Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find  
the program you need, move the cursor to the top-right or bottom-right corner of the screen to display the  
charms. Then click the Search charm to search for the desired program.  
Your computer supports the following Lenovo programs:  
• Active Protection System  
• Fingerprint Software  
• Lenovo Companion  
• Lenovo Settings  
• Lenovo Mobile Access  
• Lenovo Solution Center  
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• Lenovo QuickLaunch  
• Lenovo Support  
• Lenovo ThinkVantage Tools  
• Password Manager  
• System Update  
Note: The Password Manager program is not preinstalled on your Windows 8 computers. You can download  
it from the Lenovo Support Web site http://www.lenovo.com/support.  
For an introduction to these programs, see “An introduction to Lenovo programs” on page 17.  
An introduction to Lenovo programs  
This topic provides a brief introduction to some Lenovo programs.  
Note: Depending on your computer model, some of the programs might not be available.  
Access Connections  
The Access Connections program is a connectivity assistant program for creating and managing location  
profiles. Each location profile stores all the network and Internet configuration settings needed for  
connecting to a network infrastructure from a specific location such as a home or an office.  
By switching between location profiles as you move your computer from place to place, you can quickly  
and easily connect to a network with no need to reconfigure your settings manually and restart the  
computer each time.  
Active Protection System  
The Active Protection System program protects your hard disk drive when the shock sensor inside your  
computer detects a condition that could damage the drive, such as system tilt, excessive vibration, or  
shock. The hard disk drive is less vulnerable to damage when it is not operating. This is because when  
the hard disk drive is not operating, the system stops it from spinning, and might also move the read  
and write heads of the drive to areas that do not contain data. As soon as the shock sensor senses  
that the environment is stable again (minimal change in system tilt, vibration, or shock), it turns the  
hard disk drive on.  
Client Security Solution  
The Client Security Solution program protects your computer by securing client data and deflecting  
security breach attempts. It also can help manage your passwords, recover a forgotten password,  
monitor security settings on your computer, and suggest how to enhance your computer security.  
Communications Utility  
Use the Communications Utility program to configure settings for the integrated camera and audio devices.  
Fingerprint Software  
If your system comes with a fingerprint reader, the Fingerprint Software program enables you to enroll  
your fingerprint and associate it with your Windows password. As a result, the fingerprint authentication  
can replace your password and enable simple and secure user access.  
GPS Enabler  
If the PCI Express Mini Card installed in your computer supports GPS, your computer can receive signals  
from GPS satellites and determine its location. If your computer is connected to the Internet, you can find  
your location on a real-time map provided by Google Maps or Microsoft BingMaps.  
Lenovo Companion  
Through the Lenovo Companion program, you can get the information about the accessories for your  
computer, view bolgs and articles about your computer, and check for other recommended programs.  
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Lenovo Settings  
Use the Lenovo Settings program to enhance your computing experience by turning your computer into a  
portable hotspot, configuring camera and audio settings, optimizing your power settings, and creating  
and managing multiple network profiles.  
Lenovo Mobile Access  
The Lenovo Mobile Access program enables you to manage your mobile broadband connection. You  
can create an account, add money to the account, and purchase mobile broadband sessions using  
your account.  
Lenovo Solution Center  
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It  
combines diagnostic tests, system information collection, security status, and support information, along  
with hints and tips for maximum system performance.  
Lenovo QuickLaunch  
The Lenovo QuickLaunch program provides you with quick access to programs installed on your  
computer, including Lenovo programs, Microsoft programs, and other third party programs.  
Lenovo Support  
The Lenovo Support program enables you to register your computer with Lenovo, check the computer  
health condition and battery status, download and view user manuals for your computer, get the warranty  
information of your computer, and explore help and support information.  
Lenovo ThinkVantage Tools  
The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy  
access to various programs, such as Fingerprint Software, Lenovo Solution Center, and so on.  
Message Center Plus  
The Message Center Plus program automatically displays messages to inform you about important notices  
from Lenovo, such as alerts on system updates and alerts on conditions that require your attention.  
Mobile Broadband Connect  
The Mobile Broadband Connect program enables your computer to connect to the mobile broadband  
(3G) network through a supported wireless WAN card.  
Password Manager  
The Password Manager program automatically captures and fills in authentication information for  
Windows programs and Web sites.  
Power Manager  
The Power Manager program provides convenient, flexible, and complete power management for your  
computer. It enables you to adjust your computer power settings to achieve the best balance between  
performance and power saving.  
Recovery Media  
The Recovery Media program enables you to restore the contents of the hard disk drive to the factory  
default settings.  
Rescue and Recovery  
The Rescue and Recovery program is a one-button recovery and restore solution that includes a set of  
self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes,  
even if you cannot start the Windows operating system.  
SimpleTap  
The SimpleTap program provides you with a quick way to customize some basic computer settings such  
as muting the speakers, adjusting the volume, locking the computer operating system, launching a  
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program, opening a Web page, opening a file, and so on. You also can use the SimpleTap program to  
access the Lenovo App Shop, from which you can download various programs and computer software.  
To start the SimpleTap program in a quick way, do any of the following:  
– Click the red SimpleTap launch point on the desktop. The red launch point is available on the desktop  
after you have launched the SimpleTap program for the first time.  
– Press the black button on the keyboard (next to the volume control buttons).  
Note: The SimpleTap program is only available on certain models preinstalled with the Windows 7  
operating system. If your Windows 7 model is not preinstalled with the SimpleTap program, you can  
download it from http://www.lenovo.com/support.  
System Update  
The System Update program helps you keep the software on your computer up-to-date by downloading  
and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and  
other third party programs).  
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Chapter 2. Using your computer  
This chapter provides information on using some of the computer components. It contains the following  
topics:  
“Power management” on page 29  
“Connecting to the network” on page 34  
“Presentations and multimedia” on page 38  
Registering your computer  
When you register your computer, information is entered into a database, which enables Lenovo to contact  
you in case of a recall or other severe problem. After you registered your computer with Lenovo, you will  
also receive quicker service when you call Lenovo for help. In addition, some locations offer extended  
privileges and services to registered users.  
To register your computer with Lenovo, do one of the following:  
• Go to http://www.lenovo.com/register and follow the instructions on the screen to register your computer.  
• Connect your computer to the Internet and register your computer through a preinstalled registration  
program:  
– For Windows 7: The preinstalled Lenovo Product Registration program launches automatically after you  
have used your computer for a time. Follow the instructions on the screen to register your computer.  
– For Windows 8: Launch the Lenovo Support program. Then click Registration and follow the  
instructions on the screen to register your computer.  
Frequently asked questions  
Here are a few tips that will help you optimize the use of ThinkPad notebook computer.  
To ensure that you receive the best performance from your computer, browse the following Web page to find  
information such as aids for troubleshooting and answers to frequently asked questions:  
http://www.lenovo.com/support/faq  
Can I get my user guide in another language?  
To download the user guide in another language, go to http://www.lenovo.com/support. Then follow  
the instructions on the screen.  
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How can I use battery power more effectively?  
To conserve power, or to suspend operation without exiting programs or saving files, see “Power-saving  
modes” on page 31.  
To achieve the best balance between performance and power saving, change power plan settings.  
See “Managing your battery power” on page 31.  
• If your computer will be turned off for an extended period of time, you can prevent battery power from  
draining by removing the battery. See “Power management” on page 29.  
How do I securely dispose of data stored on the hard disk or solid-state drive?  
• Study Chapter 4 “Security” on page 49 to find out how you can protect your computer from theft and  
unauthorized use.  
• Before you dispose of the data on the hard disk or the solid-state drive, be sure to read “Notice on  
How do I get connected in different locations?  
To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq.  
Take advantage of the networking features provided by the Access Connections program (on the  
Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8  
operating system).  
To learn more about using the wireless features of your computer, see “Wireless connections” on page 34.  
To travel more confidently, be sure to check the tips in “Traveling with your computer” on page 47.  
• Press Fn+F5 to enable or disable the wireless features.  
How do I give presentations or attach an external monitor often?  
• Ensure that you follow the procedure in “Attaching an external monitor” on page 38.  
• With the Extend desktop function, you can display output on both the computer display and an external  
monitor.  
How do I attach or replace a device?  
• See Chapter 6 “Replacing devices” on page 69 for more information about replacing the devices of  
your computer.  
• See Chapter 7 “Enhancing your computer” on page 95 for more information about enhancing the features  
of your computer.  
I have been using my computer for some time, and it is getting slower. How do I make it faster?  
• Read the topic “General tips for preventing problems” on page 125.  
• Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems” on  
page 131.  
• Also “Performing backup and recovery operations” on page 62 is provided on your computer hard disk or  
solid-state drive. For more information, see Chapter 5 “Recovery overview” on page 61.  
Print the following sections and keep them with your computer in case you are unable to access this  
online help when necessary.  
“Power problems” on page 144  
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Special keys and buttons  
Your computer has several special keys and buttons to help you work more easily and effectively.  
Function key combinations  
To use the Fn key combinations, press and hold the Fn key 1 , then press one of the function keys 2 .  
Release both keys.  
Power conservation  
Fn+F4  
Put your computer into sleep mode. To return to normal operation, press the Fn key only.  
If you want to use the combination to put the computer into hibernation mode, you need to change your  
power plan settings. To access power plan settings, do the following:  
• For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on  
how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating  
system” on page 15.  
• For Windows 8: Right-click the battery status icon from the Windows notification area and click Power  
Options. Then click Change plan settings that is next to your power plan.  
Switching a display output location  
Fn+F7  
Switch between the computer display and an external monitor. The following display options might  
be available:  
Computer display only (LCD)  
Computer display and external monitor (same image)  
Computer display and external monitor (the Extend desktop function)  
External monitor only  
Enabling or disabling the wireless features  
Fn+F5  
Enable or disable the built-in wireless networking features.  
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Launching the camera and audio settings  
Fn+F6  
– For Windows 7: Open the Communications settings window, in which you can preview your video  
image, take a snapshot of your current image, and change the camera and audio settings.  
– For Windows 8: Start the Lenovo Settings program. To use the camera or change the camera settings,  
click Camera. To adjust the audio settings, click Audio.  
Adjusting the brightness level of the computer display  
Fn+F8: The computer display becomes dimmer.  
Fn+F9: The computer display becomes brighter.  
This function changes the brightness level temporarily. To change the default brightness level, change  
the settings through the Power Manager program.  
Multimedia controls  
Fn+F10: Previous track/scene  
Fn+F11: Play or pause  
Fn+F12: Next track/scene  
Other functions  
Fn+F3: Locks your computer.  
Fn+B: Has the same function as the Break key on a conventional keyboard.  
Fn+P: Has the same function as the Pause key on a conventional keyboard.  
Fn+S: Has the same function as the SysRq key on a conventional keyboard.  
Fn+K: Has the same function as the ScrLK key on a conventional keyboard.  
Fn+Spacebar: Not supported on your computer.  
Note: Though your keyboard comes with a ThinkLight icon on the space key, the ThinkLight light function  
is not available on ThinkPad L430 and L530 models.  
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Volume and mute buttons  
You can adjust the sound level of your computer by using the following three buttons:  
1 Speaker mute button: Press this key to mute the sound of your computer. If you mute the sound and  
then turn off your computer, the sound will remain muted when you turn on your computer again. To turn on  
the sound, press the speaker mute button again or press the volume control button.  
2 Volume control button: Press this key to quickly adjust the volume of the sound from your computer  
3 Microphone mute button: Press this key to mute or unmute all of the recording devices.  
Setting the volume  
To adjust the output volume or the recording volume on the windows 7 operating system, do the following:  
1. Go to Control Panel and click Hardware and Sound Sound. The Sound window opens.  
2. Click the Playback tab or Recording tab, and then click a device that you want to customize.  
3. Click the Properties button.  
4. Click the Levels tab, and then change the volume by moving the slider.  
You also can get access to the desktop volume control by clicking the volume icon in the Windows  
notification area. For details about controlling volume, refer to your Windows help information system.  
Setting the microphone mute button on the Windows 7 operating system  
By default, when you press the microphone mute button, all of the recording devices are set on mute  
or unmute.  
If you want to control only one of the recording devices using the microphone mute button, do the following:  
1. Press Fn+F6. The Communications settings window opens.  
2. Click the Manage Settings button. The Communications Utility window opens.  
3. On the VoIP Call Settings tab, click Microphone mute button settings. The Setting for Microphone  
Mute window opens.  
4. Select Only the recording device selected below:. Then select the recording device from the  
drop-down list box.  
5. Click OK.  
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Windows key  
On the Windows 7 operating system, press the Windows key to open the Start menu. On the Windows 8  
operating system, press the Windows key to switch between the current workspace and the Start screen.  
You can also use the Windows key together with another key to achieve other functions. For details, refer to  
the help information system of the Windows operating system.  
Using the UltraNav pointing device  
Your computer may come with the UltraNav pointing device. The UltraNav pointing device consists of the  
TrackPoint pointing device and the touch pad, each of which is itself a pointing device with both basic and  
extended functions. You can configure both devices by choosing the settings you prefer.  
Set both the TrackPoint pointing device and the touch pad as pointing devices.  
This setting enables the use of all the basic and extended functions of the TrackPoint pointing device  
and the touch pad.  
Set the TrackPoint pointing device as the main pointing device and the touch pad for extended  
functions only.  
This setting enables the use of all basic and extended functions with the TrackPoint pointing device while  
limiting the use of the touch pad to scrolling, tap zones, and slow-motion cursor functions.  
Set the TrackPoint pointing device as the main pointing device, and disable the touch pad.  
Set the touch pad as the main pointing device, and disable the TrackPoint pointing device.  
Changing the UltraNav pointing device settings  
To change your UltraNav pointing device settings, go to Control Panel and click Hardware and Sound ➙  
Mouse UltraNav. Then change the settings as desired.  
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Using the TrackPoint pointing device  
The TrackPoint pointing device consists of a pointing stick 1 on the keyboard and three click buttons at the  
bottom of the keyboard. To move the cursor 5 on the screen, you apply pressure to the nonslip cap on the  
pointing stick in any direction parallel to the keyboard; the pointing stick itself does not move. The speed at  
which the cursor moves depends on the pressure you apply to the pointing stick. The functions of the right  
2 and left 4 click buttons correspond to those of the left and right mouse buttons on a conventional mouse.  
The TrackPoint center button 3 , called the scroll bar, enables you to scroll Web pages or documents in any  
direction with no need to use the graphic scroll bars on the side of the window.  
If you are not familiar with the TrackPoint pointing device, read the instructions that will help you get started.  
1. Place your hands in the typing position, and press gently with either index finger on the pointing stick in  
the direction in which you want the cursor to move.  
To move the cursor, press the pointing stick away from you to move it up, toward you to move it down,  
to one side or the other to move it sideways.  
Note: The cursor might drift. This is not a defect. Stop using the TrackPoint pointing device for a few  
seconds, the cursor will stop moving.  
2. To select and drag as required by your software, press the left or right click button with either thumb  
and move the TrackPoint pointing stick.  
Customizing the settings of the TrackPoint pointing device  
You can customize the TrackPoint pointing device and its buttons as follows:  
• Switch the functions of the left and right buttons.  
• Change the sensitivity of the TrackPoint pointing device.  
To customize the settings of the TrackPoint pointing device, go to Control Panel and click Hardware and  
Sound Mouse UltraNav.  
Changing the cap  
The cap 1 on the end of the TrackPoint pointing stick is removable. You can replace it as shown in  
the drawing.  
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Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can  
keep the cap from your old keyboard and use it on the new one.  
Using the touch pad  
The touch pad of your computer supports multi-touch with which you can zoom in, zoom out, scroll or rotate  
on the screen while browsing the Internet or reading or editing a document.  
The touch pad consists of a pad 1 and two click buttons below the TrackPoint buttons at the bottom of the  
keyboard. To move the cursor 4 on the screen, slide your fingertip over the pad in the direction in which you  
want the cursor to move. The functions of the left 3 and right 2 click buttons correspond to those of the left  
and right mouse buttons on a conventional mouse.  
Customizing the touch pad  
To customize the settings of the TrackPoint pointing device, go to Control Panel and click Hardware and  
Sound Mouse UltraNav.  
Disabling the UltraNav pointing device and using an external mouse  
If you attach an external mouse to a USB connector, you can use the external mouse simultaneously with  
the TrackPoint pointing device and the touch pad.  
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Disabling the TrackPoint pointing device or the touch pad  
To disable the TrackPoint pointing device or the touch pad, do the following:  
1. Go to Control Panel and click Hardware and Sound Mouse UltraNav.  
2. To disable the TrackPoint pointing device, clear the check box for Enable TrackPoint.To disable the  
touch pad, clear the check box for Enable TouchPad.  
3. Click OK.  
Adding the UltraNav icon to the Windows notification area  
For easy access to the UltraNav properties, you can enable the display of the UltraNav in the Windows  
notification area.  
To enable the display the UltraNav icon in the Windows notification area, do the following:  
1. Go to Control Panel and click Hardware and Sound Mouse UltraNav.  
2. Select the check box for Show UltraNav icon on the system tray.  
3. Click OK. You can now change the properties of the UltraNav pointing device by clicking the UltraNav  
icon in the Windows notification area.  
Note: If you cannot see the UltraNav icon, click the triangular icon in the Windows notification area  
to show hidden icons.  
Power management  
When you need to use your computer away from electrical outlets, you depend on battery power to keep  
your computer running. Different computer components consume power at different rates. The more you  
use the power-intensive components, the faster you consume battery power.  
Checking battery status  
The battery status icon in the Windows notification area displays the percentage of battery power remaining.  
The rate at which you use battery power will determine how long you can use the battery of your computer  
between charges. Because each computer user has different habits and needs, it is difficult to predict how  
long a battery charge will last. There are two main factors:  
• How much energy is stored in the battery when you begin to work.  
• The way you use your computer. For example:  
– How often you access the hard disk drive.  
– How bright you make the computer display.  
– How often you use the wireless features.  
To check for detailed battery status information, do the following:  
• For Windows 7: Open the Power Manager program and click the Battery tab.  
• For Windows 8: Open the Lenovo Support program and click Battery Health, or open the Lenovo  
Settings program and click Power.  
Using the ac power adapter  
The power to run your computer can come either from the lithium-ion (Li-ion) battery pack provided with it,  
or from ac power through the ac power adapter. While you use ac power, the battery charges automatically.  
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The ac power adapter that comes with your computer has two basic components:  
1. The transformer pack that converts ac power for use with the computer.  
2. The power cord that plugs into the ac outlet and into the transformer pack.  
Attention: Using an improper power cord could cause severe damage to your computer.  
To use the ac power adapter, ensure to take these steps in the order they are given as follows:  
1. Plug the power cord into an electrical outlet.  
2. Connect the power cord to the transformer pack.  
3. Connect the ac power adapter to the power jack of the computer.  
Tips on using the ac power adapter  
You can check the status of your battery at any time by looking at the battery meter at the bottom of your  
display.  
• When the ac power adapter is not in use, disconnect it from the electrical outlet.  
• Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to  
the transformer.  
• Before you charge the battery, ensure that its temperature is at least 10°C (50°F).  
You can charge the battery when the ac power adapter is connected to the computer and the battery is  
installed. You need to charge it in any of the following conditions:  
– When you purchase a new battery  
– If the battery status indicator starts blinking  
– If the battery has not been used for a long time  
Charging the battery  
When you check battery status and find that the percentage of power remaining is low or when the power  
alarm alerts you that the remaining power is low, you need to charge your battery or replace it with a  
charged battery.  
If an ac outlet is convenient, plug the ac power adapter into it, and then insert the jack into the computer.  
The battery will be fully charged in about 3 to 6 hours. The charging time is affected by the battery size  
and the physical environment. You can check the battery charging status at any time by looking at the  
battery meter icon at the Windows notification area.  
Note: To increase the life of the battery, the computer does not start recharging the battery if the remaining  
power is greater than 95%.  
Maximizing battery life  
To maximize the life of the battery, do the following:  
• Use the battery until the charge is completely depleted; that is, use the battery until the battery status  
indicator starts blinking orange.  
• Recharge the battery completely before using it. The battery is fully charged if the battery indicator shows  
green when the ac power adapter is plugged in.  
• Always use power management features such as power modes, screen blank, sleep, and hibernation.  
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Managing your battery power  
To achieve the best balance between performance and power saving, adjust your power plan settings.  
To access power plan settings, do the following:  
• For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on  
how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating  
system” on page 15.  
• For Windows 8: Right-click the battery status icon from the Windows notification area and click Power  
Options. Then click Change plan settings that is next to your power plan.  
For more information about the Power Manager program, refer to the help information system.  
Power-saving modes  
There are several modes that you can use at any time to conserve power. This section introduces each  
mode and gives tips on the effective use of the battery power.  
Understanding the power-saving modes  
Screen blank (for the Windows 7 operating system only)  
The computer display requires considerable battery power. To put the computer into screen blank mode,  
right-click the battery gauge from the Windows notification area and select Power off display.  
Sleep  
In sleep mode, your work is saved to memory, and then the solid-state drive or the hard disk drive and the  
computer display are turned off. When your computer wakes up, your work is restored within seconds.  
To put your computer into sleep mode, press Fn+F4. To return from sleep mode, press Fn key.  
Depending on the computer model, your computer might support the 30 Day Standby function. When  
this function is enabled, the computer consumes even less power in the sleep mode and takes only  
seconds to resume normal operation when you press the power button. For more information about  
the 30 Day Standby function, do the following:  
– For Windows 7: Refer to the help information system of the Power Manager program. For instructions  
on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7  
operating system” on page 15.  
– For Windows 8: Open the Lenovo Settings program and click Power.  
Hibernation  
By using this mode, you can turn off your computer completely without saving files or exiting from any  
programs that are running. When the computer enters hibernation, all open programs, folders, and files  
are saved to the hard disk, and then the computer turns off.  
To put the computer into hibernation mode, change your power plan settings. To access power plan  
settings, do the following:  
– For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions  
on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7  
operating system” on page 15.  
– For Windows 8: Right-click the battery status icon from the Windows notification area and click Power  
Options. Then click Change plan settings that is next to your power plan.  
Wireless off  
When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off. This will  
help conserve power. To turn off the wireless features, press Fn+F5.  
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Enabling the wakeup function  
If you put your computer into hibernation mode, and the wakeup function is disabled (this is the default  
setting), the computer does not consume any power. If the wakeup function is enabled, it consumes a small  
amount of power. To enable the function, do the following:  
1. Go to Control Panel and click System and Security Administrative Tools.  
2. Double-click Task Scheduler. If you are prompted for an administrator password or confirmation, type  
the password or provide confirmation.  
3. From the left pane, select the task folder for which you want to enable the wakeup function. The  
scheduled tasks are displayed.  
4. Click a scheduled task, and then click the Conditions tab.  
5. Under Power, select the check box for Wake the computer to run this task.  
Enabling the battery alarm on the Windows 7 operating system  
For the Windows 7 operating system, you can program your computer so that when the battery power falls  
below a certain level, three events occur:  
• The alarm goes off.  
• A warning message is displayed.  
• The LCD is turned off.  
To enable the battery alarm, do the following:  
1. Start the Power Manager program.  
2. Click the Global Power Settings tab.  
3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set  
the action.  
Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message  
has not yet been displayed, the message will be displayed when the computer resumes. To resume normal  
operation, click OK.  
Handling the battery  
This system supports only batteries specially designed for this specific system and manufactured by Lenovo  
or an authorized builder. The system does not support unauthorized batteries or batteries designed for other  
systems. If an unauthorized battery or a battery designed for another system is installed, the system will  
not charge.  
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and  
provides no warranties for failures or damage arising out of their use.  
Note: If an unauthorized battery is installed, the following message will be displayed:  
“The battery installed is not supported by this system and will not charge. Please replace the battery  
with the correct Lenovo battery for this system.”  
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DANGER  
Do not attempt to disassemble or modify the battery pack.  
Attempting to do so can cause an explosion, or liquid leakage from the battery pack.  
A battery pack other than the one specified by Lenovo, or a disassembled or modified battery  
pack is not covered by the warranty.  
DANGER  
If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery  
pack contains a small amount of harmful substances. To avoid possible injury:  
• Replace only with a battery of the type recommended by Lenovo.  
• Keep the battery pack away from fire.  
• Do not expose it to excessive heat.  
• Do not expose it to water or rain.  
• Do not short-circuit it.  
• Store it in a cool dry place.  
• Keep it away from children.  
The battery pack is a consumable supply. If your battery begins to discharge quickly, replace the battery  
pack with a new one of the type recommended by Lenovo. For more information on replacing the battery  
pack, contact your Customer Support Center.  
DANGER  
Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can cause  
the battery to overheat, which can cause gasses or flame to “vent” from the battery pack or coin  
cell. If your battery is damaged, or if you notice any discharge from your battery or the buildup  
of foreign materials on the battery leads, stop using the battery and obtain a replacement from  
the battery manufacturer.  
DANGER  
Only recharge the battery pack strictly according to instructions included in the product  
documentation.  
DANGER  
Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery,  
comply with local ordinances or regulations and your company's safety standards.  
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DANGER  
There is a danger of an explosion if the backup battery is incorrectly placed. The lithium battery  
contains lithium and can explode if it is not properly handled, or disposed of. Replace only with a  
battery of the same type. To avoid possible injury or death, Do not: (1) throw or immerse into water,  
(2) allow it to heat to more than 100°C (212°F), or (3) attempt to repair or disassemble it. Dispose of  
it as required by local ordinances or regulations and your company's safety standards.  
Connecting to the network  
Your computer has one or more network adapters for connecting to the Internet and to your company's  
wired LAN or wireless LAN network.  
Note: Some ThinkPad notebook computers come with a built-in wireless WAN card enabling you to  
establish wireless connections over remote public or private networks.  
Ethernet connections  
You can connect to your local network or a broadband connection by use of the Ethernet feature built into  
your computer. If you are using the Windows 7 operating system, the Access Connections program also  
enables you to manage your location profiles. For more information, see “Accessing Lenovo programs  
DANGER  
Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect  
the telephone cable to the Ethernet connector.  
Wireless connections  
Wireless communication is the transfer of data without the use of cables but by means of radio waves only.  
Depending on the wireless device used in your computer, you might be able to connect to the following  
categories of wireless networks.  
Wireless LAN  
A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a  
house. Devices based on the 802.11 standards can connect to this network.  
Your computer comes with a built-in wireless network card and a configuration utility to help you make  
wireless connections and monitor the status of your connection, so that you can stay connected to your  
network while you are in the office, in a meeting room, or at home, with no need for a wired connection.  
Tips for using the wireless LAN feature  
To achieve the best connection, use the following guidelines:  
• Place your computer so that there are as few obstacles as possible between the wireless LAN access  
point and the computer.  
• Open your computer display to an angle of slightly more than 90 degrees.  
• If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth  
option, the data transmission speed can be delayed and the performance of the wireless feature can be  
degraded.  
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Wireless WAN  
Wireless Wide Area Network (wireless WAN), using cellular networks for data transmission, enables you  
to establish wireless connections over remote public or private networks. These connections can be  
maintained over a large geographical area, such as a city or an entire country, by use of multiple antenna  
sites or satellite systems maintained by wireless service providers.  
Some ThinkPad notebook computers come with a built-in wireless WAN card integrating some wireless  
WAN technologies, such as 1xEV-DO, HSPA, 3G, GPRS or LTE. By using the built-in wireless WAN card and  
the configuration utility that comes with your computer, you can establish wireless WAN connections and  
monitor the status of your connection.  
Note: Wireless WAN service is provided by authorized service providers in some countries.  
Tips for using the wireless WAN feature  
To achieve the best connection, use the following guidelines:  
• Keep your computer away from your body.  
• Place your computer on a flat surface and open your computer display to an angel of slightly more  
than 90 degrees.  
• Place your computer away from concrete or brick walls that might dampen cellular signals.  
• Best reception will be available near windows and other locations where cellular phone reception is the  
strongest.  
WiMAX  
Some ThinkPad notebook computers come with a built-in wireless LAN card integrating WiMAX technology.  
This long-range wireless data transmission technology based on the 802.16 standard is expected to provide  
the user a “last mile” broadband connectivity similar to that provided by cable or ADSL, but without the need  
to physically connect a cable to the personal computer.  
Bluetooth  
Bluetooth is one of a number of technologies used to create a wireless personal area network. Bluetooth  
can connect devices a short distance from one another, and is commonly used for connecting peripheral  
devices to a computer, transferring data between hand-held devices and a personal computer, or remotely  
controlling and communicating with devices such as mobile phones.  
Establishing a wireless connection  
To establish a wireless connection, do the following:  
1. Press Fn+F5 to turn on the wireless feature.  
2. Click the wireless network connection status icon in the Windows notification area. A list of available  
wireless networks is displayed.  
3. Double-click a network to connect to it. Provide required information if needed.  
If you need to connect to different wireless networks in different locations, use the following software to  
manage multiple network profiles so that the computer connects to an available network automatically when  
the location changes:  
• For Windows 7: Use the Access Connections program. For instructions on how to start the Access  
Connections program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 15.  
• For Windows 8: Open the Lenovo Settings program and click Location Awareness. See “Accessing  
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Attention:  
• If you want to use the wireless features on an airplane, check the wireless services with the airline before  
boarding the airplane.  
• If there are restrictions on the use of computer wireless features on an airplane, you need to disable your  
computer wireless features before boarding. To disable the wireless features, see “Enabling or disabling  
Using Bluetooth  
Some models are equipped with a Bluetooth card that is compliant with Bluetooth Specification 4.0.  
To enable the Bluetooth feature on the Windows 7 operating system, press Fn+F5 to open the wireless  
radio switchboard. Then turn on the Bluetooth radio. For the Windows 8 operating system, the Bluetooth  
feature is on by default.  
Sending data to a Bluetooth-enabled device  
To send data to a Bluetooth-enabled device, do the following:  
1. Enable the Bluetooth feature.  
2. Right-click the data that you want to send.  
3. Select Send To Bluetooth Devices.  
4. Select a Bluetooth device and then follow the instructions on the screen.  
Note: If you use the wireless feature (the 802.11 standard) of your computer simultaneously with a Bluetooth  
option, the data transmission speed can be delayed and the performance of the wireless feature can be  
degraded.  
For more information about using the Bluetooth feature, refer to the Windows help information system and  
the Bluetooth help information system.  
Checking the wireless network connection status  
You can check your computer wireless network connection status and wireless signal strength through the  
wireless network connection status icon in the Windows notification area. The more bars encompassed, the  
better the signal.  
For the Windows 7 operating system, you also can check the Access Connections gauge, the Access  
Connections status icon, or the Access Connections wireless network connection status icon in the  
Windows notification area.  
Access Connections gauge  
On the Windows 7 operating system, the Access Connections gauge in the Windows notification area  
displays the status and signal strength of your wireless connection.  
You can find more detailed information about the status and signal strength of your wireless connection  
by opening the Access Connections program or by right-clicking the Access Connections gauge in the  
Windows notification area and selecting View Status of Wireless Connection.  
• Access Connections gauge states: wireless LAN  
Power to the wireless radio is off or no signal.  
Power to the wireless radio is on. The signal strength of the wireless connection is poor. To  
improve the signal strength, move your computer closer to the wireless access point.  
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Power to the wireless radio is on. The signal strength of the wireless connection  
Power to the wireless radio is on. The signal strength of the wireless connection is  
is marginal.  
excellent.  
• Access Connections gauge states: wireless WAN  
No signal  
Signal level 1  
Signal level 2  
Signal level 3  
Access Connections status icon  
The Access Connections status icon displays general connection status.  
• Access Connections status icon states  
No location profile is active or none exists.  
Current location profile is disconnected.  
Current location profile is connected.  
Access Connections wireless status icon  
The Access Connections wireless status icon displays the status and signal strength of your wireless  
connection.  
You can find more detailed information about the status and signal strength of your wireless connection  
either by opening the Access Connections program or by double-clicking the Access Connections wireless  
status icon in the Windows notification area.  
• Wireless status icon states: wireless LAN  
Power to the wireless radio is off.  
Power to the wireless radio is on. No association.  
Power to the wireless radio is on. No signal.  
Power to the wireless radio is on. The signal strength of the wireless connection is excellent.  
Power to the wireless radio is on. The signal strength of the wireless connection is marginal.  
Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve  
the signal strength, move your computer closer to the wireless access point.  
• Wireless status icon states: wireless WAN  
Power to the wireless radio is off.  
No association  
No signal  
Signal level 1  
Signal level 2  
Signal level 3  
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Note: If you have trouble in making a connection, try moving your computer closer to your wireless access  
point.  
Enabling or disabling the wireless feature  
To enable or disable the wireless features, do the following:  
• For Windows 7: Press Fn+F5 to open the wireless radio switchboard. Turn on or turn off the wireless  
feature as desired.  
• For Windows 8: Press Fn+F5 to enable or disable the Airplane mode. When the Airplane mode is enabled,  
all of your wireless devices are turned off.  
Presentations and multimedia  
You can connect your computer to a projector to give presentations or you can connect your computer  
to an external monitor to expand your workspace.  
Changing display settings  
You can change the display settings, such as font size, display resolution and so on.  
To change the font size, do the following:  
1. Open Control Panel and click Appearance and Personalization.  
2. Click Display for further configuration.  
3. Click Apply. The change will take effect after you log off.  
Connecting a projector or external display  
This topic provides information about connecting a projector or an external monitor.  
Attaching an external monitor  
Your computer can support a maximum video resolution of up to 2048x1536 (with an external monitor  
attached to the VGA connector) or up to 2560x1600 (with an external monitor attached to the Mini  
DisplayPort connector), provided that the external monitor also supports that resolution. For more details,  
refer to the manuals provided with your monitor.  
You can set any resolution for either the computer display or the external monitor. When you use both at the  
same time, the resolution of both is the same. If you set a higher resolution for the computer display, you  
can see only part of the screen at a time. You can see other parts by moving the image with the TrackPoint  
pointing device or another pointing device.  
You can move the display output to the computer display, the external monitor, or both in the Display  
Settings window by pressing Fn+F7.  
Connecting an external monitor  
To attach an external monitor, do the following:  
1. Connect the external monitor to the VGA connector or the Mini DisplayPort connector.  
2. Connect the monitor to an electrical outlet.  
3. Turn on the external monitor.  
4. Change the display output location by pressing Fn+F7. This enables you to switch between viewing  
output on the external monitor, the computer monitor, and both monitors.  
Note: If your computer cannot detect the external monitor, right-click on the desktop, then select Screen  
resolution. Click the Detect button.  
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Setting the monitor types  
To set your monitor type, do the following:  
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical  
outlet.  
2. Turn on the external monitor.  
3. Right-click on the desktop, and click Screen resolution.  
Note: If your computer cannot detect the external monitor, click the Detect button.  
4. Select an external monitor and set Resolution.  
5. Click Advanced Settings.  
6. Click the Monitor tab. Check the monitor information window to ensure that the monitor type is correct.  
If it is, click OK to close the window; otherwise do the following.  
7. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP  
Monitor.  
8. Click Properties. If you are prompted for an administrator password or confirmation, type the password  
or provide confirmation.  
9. Click the Driver tab.  
10. Click Update Driver.  
11. Click Browse my computer for driver software, and then click Let me pick from a list of device  
drivers on my computer.  
12. Clear the Show compatible hardware check box.  
13. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on  
the list, stop the installation of this driver and use the driver shipped with your monitor.  
14. After updating the driver, click Close.  
15. For the Windows 7 operating system, to change the color settings, right-click on the desktop, and click  
Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors.  
16. Click OK.  
Considerations for attaching an external monitor  
• When installing an operating system, you must install the display driver for your monitor that is supplied  
with the computer, and the Monitor INF file that is supplied with the external monitor.  
• If you set a resolution higher than the resolution you are using on the panel, and use a panel that does not  
support that resolution, take advantage of the virtual screen function, which enables you to display only a  
part of the high-resolution screen image your computer produces. You can see other parts of the image  
by moving the screen with the TrackPoint pointing device or other pointing device.  
• If the external monitor you are using is outdated, the resolution and the refresh rate may be limited.  
Using the DVI monitor  
If your computer is attached to one of the following optional expansion units, you can connect a DVI monitor  
to your computer through the DVI connector of that unit:  
• ThinkPad Mini Dock Series 3  
• ThinkPad Mini Dock Series 3 with USB 3.0  
• ThinkPad Mini Dock Plus Series 3  
• ThinkPad Mini Dock Plus Series 3 with USB 3.0  
Notes:  
• The screen mode that can be used depends on the specifications of the DVI monitor.  
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• Before you attach the DVI monitor, ensure that the computer is attached to the expansion unit and  
the system works properly.  
To attach the DVI monitor, do the following:  
1. Turn off the computer.  
2. Connect the DVI monitor to the DVI connector of the expansion unit, and then connect the monitor  
to an electrical outlet.  
3. Turn on the DVI monitor and the computer. The system starts.  
If the computer output does not appear on the DVI monitor, do the following:  
• For a computer that supports NVIDIA Optimus Graphics:  
1. Right-click on the desktop and select NVIDIA Control Panel. The NVIDIA Control Panel window  
opens.  
2. In the Select a Task navigation pane at left under Display, click Set up multiple displays.  
3. Right-click Verify your display configuration, and then right-click the monitor icon and select  
either Clone Mode or Extended Mode.  
4. Click OK.  
• For a computer that supports the Intel® graphics card:  
– For Windows 7:  
1. Press Ctrl+Alt+F12. The Intel Graphics and Media Control Panel window opens.  
2. Select Advanced Mode and click OK.  
3. Select Multiple Displays.  
4. In the Operating Mode field, select any of the following options.  
Single Display: Depending on your configuration, the computer output is displayed on either  
the computer display or the DVI monitor.  
Clone Displays: The same computer output is displayed on both the computer display and  
the DVI monitor.  
Extended Desktop: Different computer output is displayed on the computer display and  
the DVI monitor.  
– For Windows 8:  
1. Move the cursor to the top-right or bottom-right corner of the screen and click the Devices charm.  
2. Click Second screen and select Duplicate, Extend, or Second Screen Only.  
Considerations for attaching a DVI monitor  
Connect the DVI monitor to the expansion unit, and turn it on, before you turn on the computer. Otherwise  
the system cannot recognize the DVI monitor. If the option for enabling the DVI monitor in the Display  
Properties window does not appear, try closing the window and opening it again. If the option still does  
not appear, ensure that the connector of the monitor is attached firmly, and repeat the procedure for  
attaching the monitor.  
Using the Mini DisplayPort connector  
Your computer has a Mini DisplayPort connector, a digital display interface for connection to various external  
devices, such as CRT monitors, projectors, or even high-definition televisions. This compact connector  
enables a plug-and-play setup and supports adapters that can plug into DVI, VGA, or HDMI connectors.  
The Mini DisplayPort connector of your computer supports audio as well as video streaming.  
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Setting up a presentation  
To display information and make presentations, you can attach a data projector to your computer through  
the VGA connector on your computer.  
Note: It may take several seconds before the projector displays the image. If you do not see your desktop  
displayed after 60 seconds, try pressing Fn+F7 to switch between different display output locations.  
Your projector might have one or more audio-input connectors. To project sound, you will need to attach the  
combo audio jack on your computer to these connectors, using an audio cable (commercially available).  
Using dual displays  
This section introduces the Extend desktop function that enables you to display output (the same or different)  
on both the computer display and an external monitor.  
Using the Extend desktop function  
Your computer supports a function named the Extend desktop. With it, you can display output on both the  
computer display and an external monitor. You can also display different desktop images on each monitor.  
You can use the Extend desktop function without changing any settings. If the function does not work, refer  
to “Enabling the Extend desktop function” on page 41 to enable it.  
Considerations for using the Extend desktop function  
• When a program using DirectDraw or Direct3D is played in full-screen mode, it is shown only on the  
primary display.  
• If you want to show DOS full-screen while in the Extend desktop mode, only the primary display shows  
DOS; the other display is blacked out.  
• If your computer has the Intel graphics card, you can designate the other display as the primary display  
by doing the following:  
1. Right-click on the desktop and select Screen Resolution.  
2. Click the desired display image and select the Make this my main display check box.  
3. Click OK.  
Enabling the Extend desktop function  
To enable the Extend desktop function, do the following:  
1. Connect the external monitor to the monitor connector, then connect the monitor to an electrical outlet.  
2. Turn on the external monitor.  
3. Press Fn+F7, then select Extend.  
To change the resolution for each monitor, do the following:  
1. Right-click on the desktop, and click Screen resolution.  
2. Click the Monitor-1 icon (for the primary display, the computer display).  
3. Set the Resolution of the primary display.  
4. Click the Monitor-2 icon (for the secondary display, the external display).  
5. Set the Resolution of the secondary display.  
6. Click Advanced settings and set up the color quality on the Monitor tab.  
7. Click OK to apply the changes.  
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Using the NVIDIA Optimus Graphics feature  
Some ThinkPad notebook computers support the NVIDIA Optimus Graphics feature.  
To achieve the best balance between the computer performance and a long battery life, depending on the  
graphics quality demand of the running program and the settings of the power plan that you use, the NVIDIA  
Optimus Graphics feature automatically switches between High Performance Graphics and Energy Saving  
Graphics, with no need to restart your computer, close programs, or intervene manually.  
Using audio features  
Your computer is equipped with the following:  
• Combo audio jack, 1/8 inch (3.5 mm) in diameter  
• Built-in stereo speakers  
• Built-in monaural digital microphone  
Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such as:  
• Recording and playback of PCM and WAV files  
• Playback of MIDI and MP3 files  
• Recording from various sound sources, such as a headset attached  
The following table shows which functions of the audio devices attached to the jacks on your computer or  
docking station are supported.  
Table 3. Audio feature list  
Audio device  
Headset with a 3.5 mm  
4-pole plug  
Conventional  
headphone  
Conventional  
microphone  
Headphone and  
microphone functions  
supported  
Headphone function  
supported  
Not supported  
Combo audio jack  
Headphone jack of the docking Only headphone function Headphone function  
Not supported  
station  
supported. Microphone  
function not supported  
supported  
Microphone jack of the  
docking station  
Not supported  
Not supported  
Microphone function  
supported  
Configuring for sound recording  
To configure the microphone for optimized sound recording, use the Realtek HD Audio Manager program. To  
start the program, go to Control Panel and click Hardware and Sound Realtek HD Audio Manager.  
Using the integrated camera  
If your computer has an integrated camera, you can use the camera to preview your video image and  
take a snapshot of your current image.  
To start the camera, do the following:  
• For Windows 7: Press Fn+F6 to open the Communications settings window.  
• For Windows 8: Press Fn+F6 to start the Lenovo Settings program. Then click Camera.  
When the camera is started, the green camera-in-use indicator turns on.  
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You also can use the integrated camera with other programs that provide features such as photographing,  
video capturing, and video conferencing. To use the integrated camera with other programs, open one of the  
programs and start the photographing, video capturing, or video conferencing function. Then, the camera  
will start automatically and the green camera-in-use indicator will turn on. For more information about using  
the camera with a program, refer to the help information system of the program.  
Configuring camera settings  
You can configure the camera settings to meet your needs, such as adjusting the quality of the video output.  
To configure the camera settings, do the following:  
• For Windows 7: Press Fn+F6. The Communications settings window opens. Click the Manage Settings  
button and configure the camera settings as desired.  
• For Windows 8, do one of the following:  
– Configure the camera settings directly from the program that is using the camera. For details, see the  
help information system of the program.  
– Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the  
screen to configure the camera settings as desired.  
Using the optical drive  
Your computer support MultiBurner drive and DVD-ROM drive.  
MultiBurner drive  
This drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs,  
such as CD-ROM discs, CD-RW discs, CD-R discs, and audio CDs. In addition, it can record on DVD-R  
discs, DVD-RW discs, type II DVD-RAM discs, CD-RW standard and high speed discs, and CD-R discs.  
Using an ExpressCard or a flash media card  
Depending on the model, your computer might have an ExpressCard slot for a 34 mm or 54 mm-wide card  
or a media card reader slot.  
If your computer has a media card reader slot, it supports the following cards:  
• Secure Digital (SD) card  
• Secure Digital High-Capacity (SDHC) card  
• Secure Digital eXtended-Capacity (SDXC) card  
• MultiMediaCard (MMC)  
Notes:  
Your computer does not support the Content Protection for Recordable Media (CPRM) feature for the SD  
card.  
• When transferring data to or from a flash media card, such as an SD card, do not put your computer in  
sleep or hibernation mode before the data transfer is complete. Failing to do so might cause damage to  
your data.  
Installing an ExpressCard or a flash media card  
Attention:  
• Before you start installing a card, touch a metal table or a grounded metal object. This action reduces any  
static electricity from your body. The static electricity could damage the card.  
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• Do not insert an ExpressCard while the computer is in sleep mode or hibernation mode. Otherwise, the  
computer might not respond when you try to resume using it.  
To install a card, do the following:  
1. Locate the appropriate type of slot for your card. See “Locating computer controls, connectors,  
2. Ensure that the card is correctly oriented:  
• For ExpressCard: The notched edge of the card is facing upward and pointing toward to the card slot.  
• For flash media card: The metal contacts are facing down and pointing toward the card slot.  
3. Press the card firmly into the card slot.  
If the plug-and-play feature is not enabled for the installed ExpressCard, or flash media card, do the  
following to enable the feature:  
1. Open Control Panel.  
2. Click Hardware and Sound.  
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the  
password or provide confirmation.  
4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts.  
5. Follow the instructions on the screen.  
Removing an ExpressCard or a flash media card  
Attention:  
• Before removing a card, stop the card first. Otherwise, data on the card might be corrupted or lost.  
• Do not remove a card while the computer is in sleep mode or hibernation mode. Otherwise, the system  
might not respond when you try to resume operation.  
To remove a card, do the following:  
1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the  
Safely Remove Hardware and Eject Media icon.  
2. Select the item you want to remove to stop the card.  
3. Press the card to eject it from your computer.  
4. Remove the card and store it safely for future use.  
Note: If you do not remove the card from your computer after you eject the card from the Windows operating  
system, the card can no longer be accessed. To access the card, you must remove it first, then insert it again.  
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Chapter 3. You and your computer  
This chapter provides information about accessibility, comfort, and traveling with your computer.  
“Accessibility and comfort” on page 45  
Accessibility and comfort  
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.  
Arrange your workplace and the equipment you use to suit your individual needs and the kind of work  
that you perform. In addition, use healthy work habits to maximize your performance and comfort while  
using your computer.  
The following topics provide information about arranging your work area, setting up your computer  
equipment, and establishing healthy work habits.  
Lenovo is committed to providing the latest information and technology to our customers with disabilities.  
Refer to our accessibility information which outlines our efforts in this area.  
Ergonomic information  
Working in the virtual office might mean adapting to frequent changes in your environment. For example,  
adapting to the surrounding light sources, proper seating, and the placement of your computer hardware  
can help you improve your performance and achieve greater comfort.  
This example shows someone in a conventional setting. Even when not in such a setting, you can follow  
many of these tips. Develop good habits, and they will serve you well.  
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused  
by long periods of working in the same position. Frequent, short breaks from your work also help to prevent  
minor discomfort associated with your working posture.  
Display: Position the display to maintain a comfortable viewing distance of 20-30 inches (510-760 mm).  
Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display  
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screen clean and set the brightness to levels that enable you to see the screen clearly. Press Fn+F8  
or Fn+F9 to adjust display brightness.  
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.  
Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to  
best suit your desired posture.  
Arm and hand position: If available, use chair arm rests or an area on your working surface to provide  
weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)  
position. Type with a soft touch without pounding the keys.  
Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.  
What if you are traveling?  
It might not be possible to observe the best ergonomic practices when you are using your computer  
while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as  
possible. Sitting properly and using adequate lighting, for example, will help you maintain desirable levels  
of comfort and performance.  
Questions about vision?  
The visual display screens of ThinkPad notebook computers are designed to meet the highest standards  
and to provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the  
eyes. Of course, any concentrated and sustained visual activity can be tiring. If you have questions on eye  
fatigue or visual discomfort, consult a vision care specialist for advice.  
Comfort  
Observe the following guidelines to achieve greater comfort and improve performance.  
Active sitting and rest breaks: The longer you sit and work with your computer, the more important it is to  
observe your working posture. Follow “Ergonomic information” on page 45 and practice “active sitting” to  
avoid discomfort associated with your working postures. Making minor voluntary postural changes and  
taking short frequent work breaks are the key ingredients for healthy computing. Your computer is light and  
mobile; you can easily reposition your working surface to accommodate many posture modifications.  
Work area setup options: Familiarize yourself with all of your office furniture so that you know how to  
adjust your work surface, seat, and other work tools to accommodate your preferences for comfort.  
If your work area is not in an office setting, be sure to take special note of employing active sitting  
and taking work breaks. Many ThinkPad product solutions are available to help you modify and expand  
your computer to best suit your needs. Access the following Web site to view some of these options:  
http://www.lenovo.com/accessories/services/index.html. Explore your options for docking solutions and  
external products that provide the adjustability and features that you want.  
Accessibility information  
Lenovo is committed to providing people with disabilities greater access to information and technology.  
As a result, the following information provides ways to help users that have hearing, vision, and mobility  
limitations get the most out of their computer experience.  
Assistive technologies enable users to access information in the most appropriate way. Some of these  
technologies are already provided in your operating system. Others can be purchased through vendors, or  
accessed through the World Wide Web http://www.lenovo.com/healthycomputing.  
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Assistive technologies  
Some accessibility technologies are available through the Accessibility Options program. Depending  
on your operating system, the number of accessibility options available varies. In general, accessibility  
options enhance the way users with hearing, vision, or mobility limitations navigate and use their computer.  
For example, some users might not have the fine motor skills required to use a mouse or select key  
combinations. Other users might require larger fonts or high-contrast display modes. In some cases,  
magnifiers and built-in speech synthesizers are available. For detailed information about each of these  
features, consult the Microsoft help information system.  
To use the Accessibility Options program, open Control Panel and click Ease of Access Ease of  
Access Center.  
Screen-reader technologies  
Screen-reader technologies are primarily focused on software program interfaces, help information systems,  
and a variety of online documents. However, in the case where a screen reader cannot read documents,  
the document must first go through a conversion process. One solution converts Adobe PDF files into a  
format that is read by the screen-reader programs. This solution is a Web-based service provided by Adobe  
Systems Incorporated. Through http://access.adobe.com, Adobe PDF documents can be converted to  
HTML or plain text in many languages. One conversion option converts PDF documents on the Internet. A  
second option enables users to submit the URL of an Adobe PDF file through e-mail to convert it to HTML or  
ASCII text. Adobe PDF files on a local hard disk drive, local CD-ROM, or LAN also can be converted by  
attaching the Adobe PDF file to an e-mail message.  
Traveling with your computer  
This topic provides information to help you work with your computer when you are traveling.  
Travel tips  
Use the following travel tips to travel more confidently and efficiently with your computer.  
• Although it is safe to allow your computer to go through the x-ray machines at airport security stations, it  
is important to keep your eyes on the computer at all times to prevent theft.  
• Consider bringing an electrical adapter for use in an airplane or automobile.  
• If you carry an ac power adapter, detach the ac cord from it to avoid damaging the cord.  
Travel tips on airplanes  
If you carry your computer into an airplane, take note of the following tips:  
• If you intend to use your computer or wireless services (such as Internet and Bluetooth), check with the  
airline for restrictions and availability of services before boarding the airplane. If there are restrictions  
on the use of computers with wireless features on the airplane, you must abide by those restrictions. If  
necessary, disable wireless features before boarding.  
• Be careful about the seat in front of you on airplanes. Angle your computer display so that it does not get  
caught when the person in front of you leans back.  
• When taking off, remember to turn off your computer or put it into hibernation mode.  
Travel accessories  
The following is a checklist of items to consider packing when you are going to travel:  
• ThinkPad ac power adapter  
• ThinkPad AC/DC combo adapter  
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• External mouse, if you are accustomed to using one  
• Ethernet cable  
• Extra battery, charged  
• A quality carrying case that provides adequate cushion and protection  
• External storage device  
If you are traveling to another country, you might want to consider an ac power adapter for the country to  
which you are traveling.  
To purchase travel accessories, go to http://www.lenovo.com/accessories.  
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Chapter 4. Security  
This chapter provides information about how to protect your computer from theft and unauthorized use.  
“Using passwords” on page 49  
“Understanding and using firewalls” on page 58  
Attaching a mechanical lock  
You can attach a mechanical lock to your computer to help prevent it from being removed without your  
permission.  
Attach a mechanical lock to the keyhole of the computer, then secure the chain on the lock to a stationary  
object. Refer to the instructions shipped with the mechanical lock.  
Note: You are responsible for evaluating, selecting, and implementing the locking device and security  
feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance  
of the locking device and security feature.  
Using passwords  
By using passwords, you can help prevent your computer from being used by others. Once you set a  
password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at  
the prompt. You cannot use the computer unless you type the correct password.  
Passwords and sleep mode  
If you have set passwords and you put your computer into sleep mode by pressing Fn+F4:  
You are not prompted to type the password when resuming operation.  
• If any hard disk drive or the solid-state drive has a hard disk password, it is unlocked automatically  
when you resume operation.  
Note: If a Windows password has been set, you will be prompted to enter it.  
Typing passwords  
If this icon is displayed, type a power-on password or a supervisor password.  
If this icon is displayed, type a user hard disk password. If you want to type a master hard disk  
password, do the following:  
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1. Press F1. The icon changes to this:  
2. Type the master hard disk password.  
Note: To return to the icon  
, press F1 again.  
Power-on password  
You can set a power-on password to help protect your computer against access by unauthorized users.  
If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the  
computer. You must enter the correct password to start using the computer.  
Setting a power-on password  
1. Print these instructions.  
2. Save all open files, and exit all programs.  
3. Turn your computer off and then turn it on again.  
4. When the logo screen is displayed, press F1. The ThinkPad Setup program main menu opens.  
5. Select Security, using the cursor directional keys to move down the menu.  
6. Select Password.  
7. Select Power-on Password.  
8. In the Enter New Password field, type a desired password, and press Enter.  
9. In the Confirm New Password field, retype the password and press Enter.  
Note: You might want to note down your power-on password in a safe place. Otherwise, if you  
forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have  
the password canceled.  
10. In the Setup Notice window that is displayed, press Enter to continue.  
11. Press F10. The Setup Confirmation window opens. Select Yes to save configuration changes and exit.  
Changing or removing the power-on password  
To change the power-on password, follow steps 1 through 7. Enter your current password. When the Enter  
New Password field is displayed, type a new password in the field and then retype it to verify. To remove  
the password, follow steps 1 through 7. Type your current password. When the Enter New Password field  
is displayed, leave it blank and press Enter twice.  
Hard disk passwords  
Two types of hard disk passwords help protect the information stored on the hard disk drive:  
• User hard disk password  
• Master hard disk password, which requires a user hard disk password  
If a user hard disk password has been set, but no master hard disk password has been, the user must enter  
the user hard disk password in order to gain access to files and programs on the hard disk drive.  
The master password can be set and used only by a system administrator. Like a master key, it enables the  
administrator to get access to any hard disk drive in a system. The administrator sets the master password;  
no one else knows it. Then the administrator sets a user password for each computer in the network, and  
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tells each user the password for his or her computer. The user can then change the user password as  
desired, but the administrator still can get access by using the master password.  
Note: When a master hard disk password is set, only the administrator can remove the user hard disk  
password.  
Setting a hard disk password  
1. Print these instructions.  
2. Save all open files, and exit all programs.  
3. Turn your computer off and then on again.  
4. When the logo screen is displayed, press F1. The ThinkPad Setup program main menu opens.  
5. Select Security, using the cursor directional keys to move down the menu.  
6. Select Password.  
7. Select Hard Disk 1 Password.  
8. A password window opens. You are prompted to select User or User + Master. Select User if you want  
to set only one hard disk password. If you are an administrator or supervisor, you can select User +  
Master to set two passwords. (The user can change the user password later.)  
• If you select User + Master, do the following:  
a. When a window for typing the new user hard disk password opens, type your new password in  
the Enter New Password field. Press Enter.  
b. In the Confirm New Password field, retype the password you just entered to verify it. Press Enter.  
c. A message window opens and prompts you to set the master hard disk password. Press Enter to  
continue.  
d. A window for typing the new master hard disk password opens. Type your new password in  
the Enter New Password field. Press Enter.  
e. In the Confirm New Password field, retype the password you just entered to verify it. Press Enter.  
• If you select User only, do the following:  
a. When a window for typing the new password opens, type your new password in the Enter New  
Password field. Press Enter.  
Notes:  
You can set the minimum length of a hard disk password through the Security menu.  
– If you set a hard disk password of over seven characters, the hard disk drive can be used only  
with a computer that can recognize a hard disk password of over seven characters. If you then  
install the hard disk drive in a computer that cannot recognize a hard disk password that  
contains more than seven characters, you cannot get access to the drive.  
b. In the Confirm New Password field, retype the password you just entered to verify it. Press Enter.  
Attention: You might want to note down your passwords and keep them in a safe place. Otherwise, if  
you forget the user password, or both user and master passwords, Lenovo cannot reset your passwords  
or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a  
marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee  
will be charged for parts and service.  
9. In the Setup Notice window that is displayed, press Enter to continue.  
10. Press F10. The Setup Confirmation window opens. Select Yes to save configuration changes and exit.  
The next time you turn on your computer, you will have to type the user or master hard disk password in  
order to start your computer and get access to your operating system.  
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Changing or removing a hard disk password  
Follow steps 1 through 7 in “Setting a hard disk password” on page 51, typing your password to get access  
to the ThinkPad Setup program.  
To change or remove the user hard disk password, do the following:  
To change the hard disk password, type the current password in the Enter Current Password field. Then  
type the new password in the Enter New Password field, and retype the password you just entered to  
verify it in the Confirm New Password field. Press Enter, and a Setup Notice window is displayed. Press  
Enter to exit from the Setup Notice window. The user hard disk password will be changed.  
To remove the hard disk password, type the current password in the Enter Current Password field. Then  
leave the Enter New Password and Confirm New Password fields blank, and press Enter. A Setup  
Notice window is displayed. Press Enter to exit from the Setup Notice window. The user hard disk  
password will be removed.  
To change or remove the User+Master hard disk passwords, select User HDP or Master HDP.  
If you choose User HDP, do the following:  
To change the user hard disk password, type the current user hard disk password or the current master  
hard disk password in the Enter Current Password field. Then type the new user hard disk password in  
the Enter New Password field, and retype the password you just entered to verify it in the Confirm New  
Password field. Press Enter, and a Setup Notice window is displayed. Press Enter to exit from the Setup  
Notice window. The user hard disk password is changed.  
To remove the user hard disk password, type the current master hard disk password in the Enter Current  
Password field. Then leave the Enter New Password and Confirm New Password fields blank, and  
press Enter. A Setup Notice window is displayed. Press Enter to exit from the Setup Notice window.  
The user hard disk passwords will be removed.  
If you choose Master HDP, do the following:  
To change the master hard disk password, type the current master hard disk password in the Enter  
Current Password field. Then type the new master hard disk password in the Enter New Password  
field, and retype the password you just entered to verify it in the Confirm New Password field. Press  
Enter, and a Setup Notice window is displayed. Press Enter to exit from the Setup Notice window. The  
master hard disk password is changed.  
To remove the master hard disk password, type the current master hard disk password in the Enter  
Current Password field. Then leave the Enter New Password and Confirm New Password fields blank,  
and press Enter. A Setup Notice window is displayed. Press Enter to exit from the Setup Notice window.  
Both the user and master hard disk passwords will be removed.  
Supervisor password  
The supervisor password protects the system information stored in ThinkPad Setup. Without it, no one can  
change the configuration of the computer. It provides the following security features:  
• If a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad Setup  
program. Unauthorized users cannot get access to configuration data.  
• The system administrator can use the supervisor password to get access to a computer even if the user of  
that computer has set a power-on password. The supervisor password overrides the power-on password.  
• If both a supervisor password and a power-on password are set, you can do the following only if you  
have the supervisor password:  
– Deleting the power-on password  
– Changing or deleting the supervisor password  
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– Enabling or disabling the Wake on LAN and Flash over LAN features  
– Enabling or disabling the Internal Network Option ROM feature  
– Changing date and time  
– Enabling or disabling the Lock UEFI BIOS Settings feature  
– Enabling or disabling the Password at unattended boot feature  
– Specifying the minimum length for power-on passwords and hard disk passwords  
– Changing the setting for the security chip  
– Enabling or disabling the Boot Device List F12 Option feature  
– Enabling or disabling the Boot Order Lock feature  
– Enabling or disabling the Flash BIOS Updating by End-Users feature  
– Enabling or disabling the internal network device  
– Enabling or disabling the internal wireless device  
– Enabling or disabling the internal Bluetooth device  
– Enabling or disabling the internal wireless WAN device  
– Enabling or disabling the Security mode  
– Enabling or disabling the fingerprint reader priority  
– Erasing the fingerprint data  
Notes:  
• The system administrator can set the same supervisor password on many ThinkPad notebook computers  
to make administration easier.  
• By enabling the Lock UEFI BIOS Settings feature on the Password menu when you set the supervisor  
password, you make it impossible for anyone but you to make changes.  
Setting, changing, or removing a supervisor password  
Only a system administrator can set, change, or remove a supervisor password.  
To set, change, or remove a supervisor password, do the following:  
1. Print these instructions.  
2. Save all open files, and exit all programs.  
3. Turn your computer off and then turn it on again.  
4. When the logo screen is displayed, press F1. The ThinkPad Setup program main menu opens.  
5. Select Security, using the cursor directional keys to move down the menu.  
6. Select Password.  
7. Select Supervisor Password.  
8. A window opens, prompting you to enter a new password. Depending on your needs, do one of the  
following:  
To set a password, do the following:  
a. In the Enter New Password field, type a desired password and press Enter.  
b. In the Confirm New Password field, retype the password and press Enter.  
To change a password, do the following:  
a. In the Enter Current Password field, type the current supervisor password and press Enter.  
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b. In the Enter New Password field, type the new supervisor password; then retype the password  
you just entered to verify it in the Confirm New Password field. Press Enter.  
To remove a password, do the following:  
a. In the Enter Current Password field, type the current supervisor password and press Enter.  
b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter.  
Attention: You might want to note down your password and keep it in a safe place. If you forget your  
supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo  
reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is  
required, and a fee will be charged for parts and service.  
9. In the Setup Notice window that is displayed, press Enter to continue.  
10. Press F10. The Setup Confirmation window opens. Select Yes to save configuration changes and exit.  
The next time you open the ThinkPad Setup program, you will be prompted to type your password to proceed.  
Hard disk security  
To protect passwords from unauthorized security attacks, several of the latest technologies and algorithms  
are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers.  
To maximize security, do the following:  
1. Set a power-on password as well as a hard disk password for your internal solid-state drive or hard disk  
drive. Refer to the procedures in “Power-on password” on page 50 and “Hard disk passwords” on page  
50. For security, a longer password is recommended.  
2. To provide reliable security for UEFI BIOS, use the security chip and a security program with a Trusted  
Platform Module (TPM) management feature. Refer to “Setting the security chip” on page 55.  
Note: The Microsoft Windows 7 and Windows 8 operating system support the TPM management  
feature.  
3. If a Disk Encryption hard disk drive and Encryption solid-state drive is installed in your computer,  
be sure to protect the contents of your computer memory from unauthorized access by use of drive  
encryption software, such as Microsoft Windows BitLocker® Drive Encryption, which is supported in the  
Ultimate and Enterprise editions of the Windows 7 operating system and Windows 8 operating system.  
4. Before you dispose of, sell, or hand over your computer, ensure to delete data stored on it. Refer to  
Using Windows BitLocker Drive Encryption  
To help protect your computer against unauthorized access, be sure to use drive encryption software, such  
as Windows BitLocker Drive Encryption.  
Windows BitLocker Drive Encryption is an integral security feature of Windows 7 and Windows 8 operating  
systems. It is supported in the Ultimate and Enterprise editions of the Windows 7 operating system and  
Windows 8 operating system. It can help you protect the operating system and data stored on your  
computer, even if your computer is lost or stolen. BitLocker works by encrypting all user and system files,  
including the swap and hibernation files.  
BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early  
boot component integrity. A compatible TPM is defined as a V1.2 TPM.  
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To check the BitLocker status, go to Control Panel and click System and Security BitLocker Drive  
Encryption.  
For details about Windows BitLocker Drive Encryption, see the help information system of the Windows  
operating system, or search for “Microsoft Windows BitLocker Drive Encryption Step-by-Step Guide” on  
the Microsoft Web site.  
Disk Encryption hard disk drive and Encryption solid-state drive  
Some models contain the Disk Encryption hard disk drive or Encryption solid-state drive. This feature  
helps to protect your computer against security attacks on media, NAND flash or device controllers by use  
of a hardware encryption chip. For the efficient use of the encryption feature, be sure to set a hard disk  
password for the internal storage device.  
Setting the security chip  
Strict security requirements are imposed on network client computers that transfer confidential information  
electronically. Depending on the options you ordered, your computer might have an embedded security chip,  
a cryptographic microprocessor. With the security chip and Client Security Solution, you can do the following:  
• Protect your data and system  
• Strengthen access controls  
• Secure communications  
Setting the security chip  
The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as  
follows:  
Security Chip: Activate, inactivate, or disable the security chip.  
Security Reporting Options: Enable or disable each security reporting option.  
Clear Security Chip: clear the encryption key.  
Physical Presence for Provisioning: Enable or disable the confirmation message when you change the  
settings of the security chip.  
Physical Presence for Clear: Enable or disable the confirmation message when you clear the security  
chip.  
Notes:  
1. Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change  
the settings for the security chip.  
2. If you are using Client Security Solution, handle the security chip by doing the following:  
• Do not clear the security chip. If you do, the functions assigned to the keys will be erased.  
• Do not disable the security chip. If you do, Client Security Solution will not work.  
3. If the security chip is removed or replaced, or a new one has been added, the computer will not start.  
You will hear four cycles of four beeps each.  
4. If the security chip is inactive or disabled, the Clear Security Chip option will not be displayed.  
5. When you clear the security chip, be sure to turn your computer off and then turn it on again after you  
set the security chip to Active. Otherwise, the Clear Security Chip option is not displayed.  
To set an item on the Security Chip submenu, do the following:  
1. Print these instructions.  
2. Save all open files, and exit all programs.  
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3. Turn your computer off and then turn it on again.  
4. When the logo screen is displayed, press F1. The ThinkPad Setup program main menu opens.  
5. Using the cursor keys, move to Security. The Security menu opens.  
6. Using the cursor keys, move to Security Chip, and press Enter. The Security Chip submenu opens.  
7. Using the cursor keys, move to an item you want to set. When the item is highlighted, press Enter.  
8. Set other items that you want to set.  
9. Press F10 to save changes and exit.  
10. Press Enter in the Setup Confirmation window to confirm the exit.  
To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen.  
Note: Client Security Solution is not preinstalled on Windows 7 and Windows 8 models. To configure  
the security chip, you need to download the latest version of Client Security Solution from the Lenovo  
Web site. To download Client Security Solution, go to http://www.lenovo.com/support. Then follow the  
instructions on the screen.  
Using the fingerprint reader  
Depending on the options you ordered, your computer may have an integrated fingerprint reader. By  
enrolling your fingerprint and associating it with a windows password, you can log on to the system by  
swiping your finger over the reader, without typing a password. Thus fingerprint authentication can replace  
passwords and enable simple and secure user access.  
Enrolling your fingerprint  
To use the integrated fingerprint reader, begin by enrolling your fingerprint as follows.  
1. Turn on your computer.  
2. Start ThinkVantage Fingerprint software, refer to “Lenovo programs” on page 14.  
3. Follow the instructions on the screen to enroll your fingerprint. For details, refer to the help information  
system of the program.  
Swiping your finger over the reader  
To swipe your finger over the reader, do the following:  
1. Place the ball of your finger, that is, the central part of the fingerprint, on the small circle above the  
reader. Ensure that the entire top joint of the finger is on the reader.  
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2. Apply light pressure and swipe your finger across the reader in one smooth motion.  
Logging on to the system  
After you enroll your fingerprint, log on to the system as follows:  
1. Turn your computer off and then on again.  
2. When prompted, swipe your finger over the reader.  
3. On request, type your windows password. The enrolled fingerprint is now associated with your windows  
password.  
The next time you start the computer, you can log on to the system by swiping your finger over the  
reader once.  
Attention: If you always use your fingerprint to log on to the system, you may forget your password. Write  
down your password, and keep it in a safe place.  
Maintaining the fingerprint reader  
The following actions could damage the fingerprint reader or cause it not to work properly:  
• Scratching the surface of the reader with a hard, pointed object.  
• Scraping the surface of the reader with your fingernail or anything hard.  
• Using or touching the reader with a dirty finger.  
If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free  
cloth:  
• The surface of the reader is dirty or stained.  
• The surface of the reader is wet.  
• The reader often fails to enroll or authenticate your fingerprint.  
If your finger has any of the following conditions, you may not be able to register or authenticate it:  
Your finger is wrinkled.  
Your finger is rough, dry, or injured.  
Your finger is very dry.  
Your finger is stained with dirt, mud, or oil.  
• The surface of your finger is very different from when you enrolled your fingerprint.  
Your finger is wet.  
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• A finger is used that has not been enrolled.  
To improve the situation, try the following:  
• Clean or wipe your hands to remove any excess dirt or moisture from the fingers.  
• Enroll and use a different finger for authentication.  
• If your hands are too dry, apply lotion to them.  
Notice on deleting data from your hard disk drive or solid-state drive  
As computers spread into every corner of life, they process more and more information. The data on your  
computer, some of which might be sensitive, is stored on a storage device, either a hard disk drive or the  
solid-state drive. Before you dispose of, sell, or hand over your computer, ensure to delete data stored on it.  
Handing your computer over to someone else without deleting the loaded software, such as operating  
systems and program software, may even violate License Agreements. You are advised to check the terms  
and conditions of those Agreements.  
There are methods that seem to delete the data:  
• Move the data to the recycle bin, and then choose the Empty recycle bin command.  
• Use the Delete command.  
• Format your hard disk drive or solid-state drive, using the software for initializing it.  
• Using the recovery program to set the hard disk drive or the solid-state drive back to factory-ship state.  
These operations, however, only change the file allocation of the data; they do not delete the data itself. In  
other words, the data retrieval processing is disabled under an operating system such as Windows. The  
data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of  
special software for data recovery. There is a risk that people of bad faith may read and misuse the critical  
data on hard disk drives or solid-state drives for unexpected purposes.  
To prevent leakage of data, it becomes very important that you take responsibility for deleting all the data  
from the hard disk drive or solid-state drive when you dispose of, sell, or hand over your computer. You can  
destroy the data physically by smashing the hard disk drive with a hammer, or magnetically by means of  
strong magnetic power, thus making the data unreadable. But we recommend that you make use of the  
software (payware) or service (pay service) specifically developed for the purpose.  
For disposing of data on the hard disk drive, Lenovo provides the Secure Data Disposaltool. To download  
the program, go to the Lenovo Web site http://www.lenovo.com/support.  
Note: Running the program will take a couple of hours.  
If an Encryption solid-state drive or a Disk Encryption hard disk drive is supported and installed in your  
computer, you can logically dispose of all the data on the drive in a very short time by erasing the  
cryptographic key. The data encrypted with the old key is not physically erased but remains on the drive;  
however, it cannot be decrypted without the old key. This feature is enabled by ThinkPad Setup Menu  
Extension Utility and is available as a menu item in ThinkPad Setup.  
Understanding and using firewalls  
If your system is preinstalled with a firewall program, it protects against computer Internet security threats,  
unauthorized accesses, intrusions, and Internet attacks. It also protects your privacy.  
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For more information about how to use the firewall program, refer to the help information system of the  
program.  
Protecting data against viruses  
Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses. The  
antivirus program is designed to help you detect and eliminate viruses.  
Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After  
30 days, you must renew the license to continue receiving the antivirus software updates.  
For more information about how to use your antivirus software, refer to the help system of your antivirus  
software.  
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Chapter 5. Recovery overview  
This chapter provides information about the recovery solutions.  
Recovery overview for the Windows 7 operating system  
This section provides information about the recovery solutions provided by Lenovo on the Windows 7  
operating system.  
Notes:  
• There are a variety of methods to choose from when considering how to recover in the event of a software-  
or hardware-related problem. Some methods vary depending on the type of your operating system.  
• The product on the recovery media might be used only for the following purposes:  
– Restore the product preinstalled on your computer  
– Reinstall the product  
– Modify the product using the Additional Files  
Notes: To prevent potential performance risks or unexpected behavior that might be caused by the new  
hard disk drive technology, it is recommended that you use one of the following back-up software programs:  
• ThinkVantage Rescue and Recovery version 4.3 or later  
• Symantec Norton Ghost version 15 or later  
Notes: To use this program, do the following:  
1. Click Start Run. The Run window opens.  
2. Type cmd in the field. Then click OK.  
3. Type ghost -align=1mb and press Enter.  
Acronis True Image 2010 or later  
Paragon Backup & Recovery 10 Suite or later, Paragon Backup & Recovery 10 Home or later  
Creating and using recovery media  
You can use recovery media to restore the hard disk drive to the factory default settings. Recovery media  
are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the  
computer in an operational state after all other methods of recovery have failed. As a precautionary measure,  
it is important to create recovery media as early as possible.  
Note: The recovery operations you can perform using recovery media vary depending on the operating  
system from which the recovery media were created. The recovery media might contain a boot medium  
and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is  
important that you store the recovery media in a safe place after you have made them.  
Creating recovery media  
This section provides instructions on how to create recovery media.  
To create recovery media, click Start All Programs Lenovo ThinkVantage Tools Factory Recovery  
Disks. Then, follow the instructions on the screen.  
Note: You can create recovery media using discs or external USB storage devices.  
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Using recovery media  
This section provides instructions on how to use recovery media.  
You can use recovery media to restore the computer to the factory default settings only. You can use  
recovery media to put the computer in an operational state after all other methods of recovery have failed.  
Attention: When you use recovery media to restore the computer to the factory default settings, all the files  
currently on the hard disk drive will be deleted and replaced by the factory default settings.  
To use recovery media, do the following:  
1. Depending on the type of your recovery media, connect the boot medium (memory key or other USB  
storage device) to the computer, or insert the boot disc into the optical drive.  
2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device  
Menu opens, release the F12 key.  
3. Select the desired startup device and press Enter. The restore process begins.  
4. Follow the instructions on the screen to complete the operation.  
Notes:  
1. After restoring your computer to the factory default settings, you might have to reinstall device drivers  
for some devices. See “Reinstalling preinstalled programs and device drivers” on page 65.  
2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover  
or reinstall your Microsoft Office or Microsoft Works programs, you must use the Microsoft Office CD  
or Microsoft Works CD. These discs are provided only with computers preinstalled with Microsoft  
Office or Microsoft Works.  
Performing backup and recovery operations  
The Rescue and Recovery program enables you to back up all your hard disk drive contents including the  
operating system, data files, software programs, and personal settings. You can designate where the  
Rescue and Recovery program stores the backup:  
• In a protected area of your hard disk drive  
• On an attached external USB hard disk drive  
• On a network drive  
• On recordable discs (a recordable optical drive is required for this option)  
After you have backed up the contents on the hard disk drive, you can restore the complete contents of the  
hard disk drive, restore only the selected files, or restore only the Windows operating system and programs.  
Performing a backup operation  
This section provides instructions on how to perform a backup operation using the Rescue and Recovery  
program on different operating systems.  
To perform a backup operation using the Rescue and Recovery program, do the following:  
1. From the Windows desktop, click Start All Programs Lenovo ThinkVantage Tools Enhanced  
Backup and Restore. The Rescue and Recovery program opens.  
2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.  
3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on  
the screen to complete the backup operation.  
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Performing a recovery operation  
This section provides instructions on how to perform a recovery operation using the Rescue and Recovery  
program on different operating systems.  
To perform a recovery operation using the Rescue and Recovery program, do the following:  
1. From the Windows desktop, click Start All Programs Lenovo ThinkVantage Tools Enhanced  
Backup and Restore. The Rescue and Recovery program opens.  
2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.  
3. Click the Restore your system from a backup icon.  
4. Follow the instructions on the screen to complete the recovery operation.  
For more information about performing a recovery operation from the Rescue and Recovery workspace, see  
Using the Rescue and Recovery workspace  
The Rescue and Recovery workspace resides in a protected, hidden area of your hard disk drive that  
operates independently from the Windows operating system. This enables you to perform recovery  
operations even if you cannot start the Windows operating system. You can perform the following recovery  
operations from the Rescue and Recovery workspace:  
Rescue files from your hard disk drive or from a backup  
The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer  
them to a network drive or other recordable media, such as a USB device or a disc. This solution is  
available even if you did not back up your files or if changes were made to the files since your last backup  
operation. You can also rescue individual files from a Rescue and Recovery backup located on your local  
hard disk drive, a USB device, or a network drive.  
Restore your hard disk drive from a Rescue and Recovery backup  
If you have backed up your hard disk drive using the Rescue and Recovery program, you can restore the  
hard disk drive from a Rescue and Recovery backup, even if you cannot start the Windows operating  
system.  
Restore your hard disk drive to the factory default settings  
The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive  
to the factory default settings. If you have multiple partitions on your hard disk drive, you have the option  
to restore the factory default settings to the C: partition and leave the other partitions intact. Because the  
Rescue and Recovery workspace operates independently from the Windows operating system, you can  
restore the factory default settings even if you cannot start the Windows operating system.  
Attention: If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk  
drive to the factory default settings, all files on the primary hard disk drive partition (usually drive C:) will be  
deleted in the recovery process. If possible, make copies of important files. If you are unable to start the  
Windows operating system, you can use the rescue files feature of the Rescue and Recovery workspace to  
copy files from your hard disk drive to other media.  
To start the Rescue and Recovery workspace, do the following:  
1. Ensure the computer is turned off.  
2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or  
see a logo screen, release the F11 key.  
3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue  
and Recovery workspace opens after a short delay.  
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 66.  
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4. Do one of the following:  
To rescue files from your hard disk drive or from a backup, click Rescue files and follow the  
instructions on the screen.  
To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive  
to the factory default settings, click Restore your system and follow the instructions on the screen.  
For more information about the features of the Rescue and Recovery workspace, refer to the help information  
system of the program.  
Notes:  
1. After restoring your hard disk drive to the factory default settings, you might have to reinstall device  
drivers for some devices. See “Reinstalling preinstalled programs and device drivers” on page 65.  
2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover  
or reinstall your Microsoft Office or Microsoft Works programs, you must use the Microsoft Office CD  
or Microsoft Works CD. These discs are provided only with computers preinstalled with Microsoft  
Office or Microsoft Works.  
Creating and using a rescue medium  
With a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failures  
that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive.  
Notes:  
1. The recovery operations you can perform using a rescue medium vary depending on the operating  
system.  
2. The rescue disc can be started in all types of optical drives.  
Creating a rescue medium  
This section provides instructions on how to create a rescue medium on different operating systems.  
To create a rescue medium, do the following:  
1. From the Windows desktop, click Start All Programs Lenovo ThinkVantage Tools Enhanced  
Backup and Restore. The Rescue and Recovery program opens.  
2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.  
3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens.  
4. In the Rescue Media area, select the type of the rescue medium you want to create. You can create a  
rescue medium using a disc, a USB hard disk drive, or a secondary internal hard disk drive.  
5. Click OK and follow the instructions on the screen to create a rescue medium.  
Using a rescue medium  
This section provides instructions on how to use the rescue medium you have created.  
• If you have created a rescue medium using a disc, use the following instructions to use the rescue medium:  
1. Turn off your computer.  
2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu  
opens, release the F12 key.  
3. On the Boot Menu, select the desired optical drive as the first boot device. Then, insert the rescue  
disc into the optical drive and press Enter. The rescue medium starts.  
• If you have created a rescue medium using a USB hard disk drive, use the following instructions to  
use the rescue medium:  
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1. Attach the USB hard disk drive to one of the USB connectors on your computer.  
2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu  
opens, release the F12 key.  
3. On the Boot Menu, select the USB hard disk drive as the first boot device and press Enter. The  
rescue medium starts.  
When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for  
each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete  
the recovery process.  
Reinstalling preinstalled programs and device drivers  
Your computer has provisions that enable you to reinstall selected factory-installed programs and device  
drivers.  
Reinstalling preinstalled programs  
To reinstall selected programs, do the following:  
1. Turn on your computer.  
2. Open the C:\SWTOOLS folder.  
3. Open the APPS folder. In it are several subfolders named for the various preinstalled programs.  
4. Open the subfolder for the program you are reinstalling.  
5. Double-click Setup, and then follow the on-screen steps to reinstall the program.  
Reinstalling preinstalled device drivers  
Attention: When you reinstall device drivers, you are changing the current configuration of your computer.  
Reinstall device drivers only when it is necessary to correct a problem with your computer.  
To reinstall a device driver for a factory-installed device, do the following:  
1. Turn on your computer.  
2. Open the C:\SWTOOLS folder.  
3. Open the DRIVERS folder. Within the DRIVERS folder are several subfolders named for the various  
devices installed in your computer (for example, AUDIO and VIDEO).  
4. Open the subfolder for the device.  
5. Reinstall the device driver by one of the following methods:  
• In the subfolder for the device, look for a text file (a file with the extension .txt). The text file contains  
information on how to reinstall that device driver.  
• If the subfolder for the device contains a file of setup information (a file with the extension .inf), you  
can use the Add New Hardware program (in the Windows Control Panel) to reinstall the device driver.  
Not all device drivers can be reinstalled by use of this program. In the Add New Hardware program,  
when prompted for the device driver you want to install, click Have Disk and Browse. Then select  
the device driver file from the device subfolder.  
• In the subfolder for the device, look for the file for the program (a file with the extension .exe).  
Double-click the file, and follow the instructions on the screen.  
Attention: If you need updated device drivers, do not download them from the Windows Update Web site.  
Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 126.  
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Solving recovery problems  
If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one  
of the following:  
• Use a rescue medium to start the Rescue and Recovery workspace. See “Using a rescue medium”  
on page 64.  
• Use recovery media if all other methods of recovery have failed and you need to restore the hard disk  
drive to the factory default settings. See “Using recovery media” on page 62.  
Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from  
a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a  
disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device  
sequence. You must first ensure that your rescue device is set as the first boot device in the startup device  
sequence in the ThinkPad Setup program. See “Startup menu” on page 119 for detailed information about  
temporarily or permanently changing the startup device sequence. For more information about the ThinkPad  
Setup program, see “ThinkPad Setup” on page 111.  
It is important to create a rescue medium and a set of recovery media as early as possible and store them  
in a safe place for future use.  
Recovery overview for the Windows 8 operating system  
This section provides information about the recovery solutions provided on computers preinstalled with the  
Windows 8 operating system.  
Refreshing your computer  
If your computer does not perform well and the problem might be caused by a recently installed program,  
you can refresh your computer without losing your personal files or changing your settings.  
Attention: If you refresh your computer, the programs that came with your computer and the programs that  
you installed from Windows Store will be reinstalled, but all other programs will be removed.  
To refresh your computer, do the following:  
1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms. Click  
Settings Change PC settings General.  
2. In the Refresh your PC without affecting your files section, click Get started.  
Resetting your computer to the factory default settings  
You can reset your computer to the factory default settings. Resetting the computer will reinstall the  
operating system, and reinstall all the programs and settings that came with your computer.  
Attention: If you reset your computer, all your personal files and settings will be deleted. To avoid data loss,  
make a backup copy of all the data that you want to keep.  
To reset your computer, do the following:  
1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms. Click  
Settings Change PC settings General.  
2. In the Remove everything and reinstall Windows section, click Get started.  
Advanced startup options  
Advanced startup options enable you to change the startup settings of your Windows operating system,  
start the computer from an external device, or restore the Windows operating system from a system image.  
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To use the advanced startup options, do the following:  
1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms. Click  
Settings Change PC settings General.  
2. In the Advanced startup section, click Restart now Troubleshoot Advanced options.  
3. Restart your computer following the instructions on the screen.  
For more details about the recovery solutions provided on computers preinstalled with the Windows 8  
operating system, refer to the help information system of the Windows 8 operating system.  
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Chapter 6. Replacing devices  
This chapter provides instructions on how to install or replace some hardware for your computer.  
“Static electricity prevention” on page 69  
“Replacing the battery” on page 69  
“Replacing the SIM card” on page 71  
“Replacing the keyboard” on page 74  
Static electricity prevention  
Static electricity, although harmless to you, can seriously damage computer components and options.  
Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or  
a customer replaceable unit (CRU), do not open the static-protective package containing the part until  
the instructions direct you to install it.  
When you handle options or CRUs, or perform any work inside the computer, take the following precautions  
to avoid static-electricity damage:  
• Limit your movement. Movement can cause static electricity to build up around you.  
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the  
edges. Never touch exposed circuitry.  
• Prevent others from touching components.  
• When you install a static-sensitive option or CRU, touch the static-protective package containing the  
part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two  
seconds. This reduces static electricity from the package and your body.  
• When possible, remove the static-sensitive part from the static-protective packaging and install the part  
without setting it down. When this is not possible, place the static-protective packaging on a smooth,  
level surface and place the part on it.  
• Do not place the part on the computer cover or other metal surface.  
Replacing the battery  
Before you start, print these instructions.  
This system supports only batteries specially designed for this specific system and manufactured by Lenovo  
or an authorized builder. The system does not support unauthorized batteries or batteries designed for other  
systems. If an unauthorized battery or a battery designed for another system is installed, the system will  
not charge.  
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and  
provides no warranties for failures or damage arising out of their use.  
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Note: If an unauthorized battery is installed, the following message will be displayed:  
“The battery installed is not supported by this system and will not charge. Please replace the battery  
with the correct Lenovo battery for this system.”  
Read the following prerequisites before you replace the battery.  
Prerequisites for the procedure  
DANGER  
If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery  
pack contains a small amount of harmful substances. To avoid possible injury:  
• Replace only with a battery of the type recommended by Lenovo.  
• Keep the battery pack away from fire.  
• Do not expose it to excessive heat.  
• Do not expose it to water or rain.  
• Do not short-circuit it.  
• Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can  
cause the battery to overheat, which can cause gasses or flame to “vent” from the battery  
pack or coin cell.  
To replace the battery, do the following:  
1. Turn off the computer. Then disconnect the ac power adapter and all cables from the computer.  
2. Close the computer display, and turn the computer over.  
3. Unlock the battery latch by sliding it to the unlocked position 1 . Holding the latch in the unlocked  
position, then remove the battery.  
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4. Insert a fully charged battery until it clicks into place 1 as shown, and then slide the battery latch to  
the locked position 2 .  
5. Turn the computer over again. Connect the ac power adapter and all cables to the computer  
Replacing the SIM card  
Before you start, print these instructions.  
Your computer may require a SIM card to establish a wireless WAN connections. Depending on the country  
of delivery, you might need to purchase a SIM card or a SIM card might already be installed in your computer  
or is part of the shipping contents that come with your computer.  
If you find a SIM card included in the shipping contents, a dummy card is installed in the SIM card slot. Then  
proceed with the following instructions.  
Note: The SIM card is identified by the IC chip mounted on one side of the card.  
To replace the SIM card, do the following:  
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer.  
2. Close the computer display, and turn it over.  
3. Remove the battery. See “Replacing the battery” on page 69.  
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4. Locate the SIM card slot inside the battery compartment. Gently push the card to remove it from the  
computer.  
5. Hold the new card with the metal contact facing upward and going into the slot first. Then, insert  
the card firmly into the slot until you hear a click.  
6. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and  
all cables.  
Replacing the hard disk drive or solid-state drive  
Before you start, print these instructions.  
When replacing the drive, be sure to follow the precautions.  
Attention: The hard disk drive or solid-state drive is very sensitive. Incorrect handling can cause damage  
and permanent loss of data. Observe the following guidelines:  
• Replace the hard disk drive or solid-state drive only if you upgrade it or have it repaired. The connectors  
and slot of the hard disk drive or solid-state drive are not designed for frequent changes, or drive  
swapping.  
• Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that  
absorbs any physical shocks.  
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• Do not apply pressure to the cover of the drive.  
• Do not touch the connector.  
• Before removing the hard disk drive, make a backup copy of all the information on it, and then turn  
the computer off.  
• Never remove the drive while the computer is operating, in sleep or hibernation mode.  
To replace the hard disk drive or solid-state drive, do the following:  
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer.  
2. Close the computer display, and turn the computer over.  
3. Remove the battery. See “Replacing the battery” on page 69.  
4. Loosen the screws that secure the cover of the slot, and remove the cover.  
5. Pull the hard disk drive or solid-state drive to the right as shown below.  
6. Remove the hard disk drive or solid-state drive by lifting its right side.  
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7. Insert the hard disk drive or solid-state drive into the slot.  
8. Slide the hard disk drive or solid-state drive firmly into place.  
9. Reinstall the cover of the slot, and tighten the screws.  
10. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and  
the cables.  
Replacing the keyboard  
Before you start, print these instructions.  
DANGER  
Electric current from power, telephone, and communication cables is hazardous. To avoid shock  
hazard, disconnect the cables before opening the cover of this slot.  
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Removing a keyboard  
To remove the keyboard, do the following:  
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Wait for  
three to five minutes to let the computer cool before you start the following procedures.  
2. Ensure to remove any card inserted in the Media card reader. Close the computer display, and turn the  
computer over.  
3. Remove the battery. See “Replacing the battery” on page 69.  
4. Loosen screws 1 and 2 and remove the cover.  
5. Remove the screws that secure the keyboard.  
6. Turn the computer over and open the display.  
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7. Push hard in the direction shown by the arrows 1 to unlatch the front side of the keyboard. The  
keyboard will be detached slightly.  
8. Carefully lift the keyboard until you can see how it is connected. Hold the keyboard above the computer,  
and then detach the connector.  
Installing the keyboard  
To install the keyboard, do the following:  
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1. Attach the connector.  
2. Insert the new keyboard. Ensure that the rear edge of the keyboard is under the frame.  
3. Slide the keyboard in the direction shown by the arrows.  
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4. Close the computer display, and turn the computer over. Reinstall the screws.  
5. Reinstall the cover back into place and tighten the screws.  
6. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and  
all cables.  
Replacing and installing a memory module  
Increasing memory capacity is an effective way to make programs run faster. You can increase the amount of  
memory capacity in your computer by installing a DDR3 SDRAM unbuffered small outline dual inline memory  
module (SO-DIMM), available as an option, in the memory slot of the computer.  
When installing or replacing a memory module, be sure to follow the precautions.  
Note: The operating speed of the memory module has dependency on the system configuration.  
Attention: Before you start installing a memory module, touch a metal table or a grounded metal object. This  
action reduces any static electricity from your body. The static electricity could damage the memory module.  
• Use either a PC3-10600 or a PC3-12800 DDR3 SDRAM memory module in your computer. If you install  
a memory module that is not supported by your computer, the computer might beep, and the system  
might not start or might not work properly. You can purchase the appropriate memory option from  
your Lenovo reseller or a marketing representative.  
• ThinkPad L430 and L530 have two memory slots, one under the keyboard and the other under the  
memory slot cover at the bottom side of the computer.  
To replace and install the memory module under the keyboard, do the following:  
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer.  
2. Close the computer display, and turn it over.  
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3. Remove the battery. See “Replacing the battery” on page 69.  
4. Remove the keyboard. See “Replacing the keyboard” on page 74.  
5. If a memory module is already installed in the memory slot, release the latches on both edges of the  
socket at the same time. Then remove it. Save the removed memory module for future use.  
6. Find the notch on the contact edge side of the new memory module you are installing.  
Attention: To avoid damaging the memory module, do not touch its contact edge.  
7. Ensure that the notch on the memory module aligns correctly with the key in the memory slot, then  
insert the memory module into the socket at an angle of about 20 degrees. Press it in firmly.  
Note: Insert the memory module into the socket at an angle of about 20 degrees.  
8. Pivot the memory module downward until it snaps into place.  
9. Ensure that the memory module is firmly fixed in the slot and does not move easily.  
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10. Reinstall the cover back in place, and tighten the screws.  
11. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and  
all cables.  
To replace the memory module under the memory slot cover, do the following:  
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer.  
2. Close the computer display, and turn it over.  
3. Remove the battery. See “Replacing the battery” on page 69.  
4. Loosen the two screws on the memory slot cover, and then remove the cover.  
5. If a memory module is already installed in the memory slot, press out on the latches on both edges of  
the socket at the same time. Then remove the memory module and save it for future use.  
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6. Find the notch on the contact edge side of the new memory module you are installing.  
Attention: To avoid damaging the memory module, do not touch its contact edge.  
7. Ensure that the notch on the memory module aligns correctly with the key in the memory slot, then  
insert the memory module into the socket at an angle of about 20 degrees. Press it in firmly.  
Note: Insert the memory module into the socket at an angle of about 20 degrees.  
8. Pivot the memory module downward until it snaps into place.  
9. Reinstall the memory slot cover back in place.  
10. Reinstall the battery back.  
11. Turn the computer over again. Connect the ac power adapter and all cables.  
Replacing the optical drive  
Before you start, print these instructions.  
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Replacing the optical drive for ThinkPad L530 models  
An optical drive is preinstalled in the optical drive bay. To replace it, do the following:  
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Wait for  
three to five minutes to let the computer cool before you start the following procedures.  
2. Remove the battery. See “Replacing the battery” on page 69.  
3. Close the computer display, and turn the computer over.  
4. Loosen the screw that secures the drive and remove it.  
5. Press the edge of the drive outwards, using the tip of a thin screwdriver as shown in the drawing and  
then pull out the optical drive.  
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6. Insert the optical drive into the optical drive bay, and then press it firmly into the connector.  
7. Reinstall the screw and tighten it.  
8. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and  
all cables.  
Replacing optical drive for ThinkPad L430 models  
An optical drive is preinstalled in the bay. To replace it, do the following:  
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Wait for  
three to five minutes to let the computer cool before you start the following procedures.  
2. Remove the battery. See “Replacing the battery” on page 69.  
3. Close the computer display, and turn the computer over.  
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4. Loosen the screw on the cover and remove the cover.  
5. Loosen the screw that secures the optical drive and remove it.  
6. Press the edge of the optical drive outwards, using the tip of a thin screwdriver as shown in the drawing  
and then pull out the optical drive.  
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7. Insert the optical drive into the optical drive bay, and then press it firmly into the connector.  
8. Reinstall the screw and tighten it.  
9. Reinstall the cover and tighten the screw.  
10. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and  
all cables.  
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Replacing the PCI Express Mini Card for wireless LAN/WiMAX  
connection  
Before you start, print these instructions.  
DANGER  
Electric current from power, telephone, and communication cables is hazardous. To avoid shock  
hazard, disconnect the cables before opening the cover of this slot.  
Attention: Before you start installing a PCI Express Mini Card, touch a metal table or a grounded metal  
object. This action reduces any static electricity from your body. The static electricity could damage the card.  
To replace the card, do the following:  
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Wait for  
three to five minutes to let the computer cool before you start the following procedures.  
2. Close the computer display, and turn the computer over.  
3. Remove the battery. See “Replacing the battery” on page 69.  
4. Remove the keyboard. See “Replacing the keyboard” on page 74.  
5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the  
cables from the card. If no such tool is included, disconnect the cables by picking up the connectors  
with your fingers and gently unplugging them.  
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6. Remove the screws and the card pops up.  
7. Remove the card.  
8. Align the contact edge of the new card with the corresponding socket contact of the computer.  
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9. Pivot the card until you can snap it into place by pressing the upper side of the connectors, and secure  
the card with the screw.  
10. Connect the cables to the new wireless LAN/WiMAX card. Be sure to attach the gray cable to the  
connector marked TR1 or Main on the card, and the black cable to the connector marked TR2 or Aux.  
11. Reinstall the keyboard. See “Replacing the keyboard” on page 74.  
12. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and  
the cables.  
Replacing or installing the PCI Express Mini Card for wireless WAN  
connection  
DANGER  
Electric current from power, telephone, and communication cables is hazardous. To avoid shock  
hazard, disconnect the cables before opening the cover of this slot.  
Attention: Before you start installing a PCI Express Mini Card, touch a metal table or a grounded metal  
object. This action reduces any static electricity from your body. The static electricity could damage the card.  
Replacing or installing the PCI Express Mini Card for wireless WAN connection  
To replace or install the PCI Express Mini Card, do the following:  
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1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Before  
you start the following procedures, wait for three to five minutes to let the computer cool.  
2. Close the computer display, and turn the computer over.  
3. Remove the battery. See “Replacing the battery” on page 69.  
4. Loosen the screw and remove the cover.  
5. If a tool for removing connectors is included in the package with the new card, use it to disconnect  
the antenna cables from the card. If no such tool is included, pick up the antenna cables with your  
fingers and gently unplug them.  
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6. Remove the screws and the card pops up.  
7. Remove the card.  
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8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket.  
9. Pivot the card until you snap it into place. Secure the card with the screw.  
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10. Connect the antenna cables to the new PCI Express Mini Card as shown in the drawing.  
Note: Depending on the model, the marking for the connectors on your card might look different from  
the one shown in the illustration above. Be sure to attach the red cable to the MAIN or M connector,  
and the blue cable to the AUX or A connector.  
11. Reinstall the slot cover and tighten the screw.  
12. Reinstall the battery and turn the computer over again. Then reconnect the ac power adapter and  
all cables.  
Replacing the backup battery  
Before you start, print these instructions.  
DANGER  
If the backup battery is incorrectly replaced, there is danger of an explosion. The backup battery  
contains a small amount of harmful substances. To avoid possible injury:  
• Replace only with a battery of the type recommended by Lenovo.  
• Keep the battery pack away from fire.  
• Do not expose it to excessive heat.  
• Do not expose it to water or rain.  
• Do not short-circuit it.  
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• Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can  
cause the battery to overheat, which can cause gasses or flame to “vent” from the battery  
pack or coin cell.  
To replace the backup battery, do the following:  
1. Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Wait  
three to five minutes to let the computer cool.  
2. Close the computer display, and turn the computer over.  
3. Remove the battery. See “Replacing the battery” on page 69.  
4. Remove the keyboard. See “Replacing the keyboard” on page 74.  
5. Detach the connector, and then remove the backup battery.  
6. Install the new backup battery and attach the connector.  
7. Reinstall the keyboard. See “Replacing the keyboard” on page 74.  
8. Reinstall the battery, and turn the computer over again. Connect the ac power adapter and all cables.  
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Chapter 7. Enhancing your computer  
This chapter provides instructions on installing hardware devices to expand your computer capabilities.  
Finding ThinkPad options  
If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and  
upgrades to meet your needs. Options include memory, storage, modems, networking adapters, docking  
stations and port replicators, batteries, power adapters, printers, scanners, keyboards, mice, and more.  
You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an  
Internet connection and a credit card.  
To shop at Lenovo go to:  
http://www.lenovo.com/accessories/services/index.html  
ThinkPad port replicator and docking station  
Depending on models, your computer might support the following port replicators or docking stations:  
• ThinkPad Port replicator Series 3  
• ThinkPad Mini Dock Series 3  
• ThinkPad Mini Dock Plus Series 3  
• Port replicator Series 3 with USB 3.0  
• Mini Dock Series 3 with USB 3.0  
• Mini Dock Plus Series 3 with USB 3.0  
Attach your computer to one of the port replicators or docking stations to expand the working capability.  
When the computer is attached to a port replicator or docking station, never pick up the assembly by taking  
hold of the computer alone. Always hold the whole assembly.  
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Front view  
ThinkPad Port Replicator Series 3 and Port Replicator Series 3 with USB 3.0  
1 Power button: Press this button to turn the computer on or off.  
2 Eject button: Press this button to release the computer from the port replicator.  
3 Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your  
computer as you attach the port replicator.  
4 Docking station connector: This is where you attach your computer.  
ThinkPad Mini Dock Series 3 and Mini Dock Series 3 with USB 3.0  
1 Power button: Press this button to turn the computer on or off.  
2 Key lock indicator: This indicator lights when the system lock key is in the locked position. When the  
system lock key is in the locked position, the eject button of the docking station is locked; you cannot  
attach or remove your computer.  
3 Docking station indicator: This indicator lights when your computer is docked.  
4 Eject button: Press this button to release the computer from the docking station.  
5 Sliding adjuster: Use the sliding adjuster as a guide to align the docking connector on your computer as  
you attach the docking station.  
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6 Docking station connector: This is where you attach your computer.  
7 System lock key: Use the system lock key to lock the eject button. When the eject button is locked, you  
cannot attach your computer to or remove it from the docking station.  
ThinkPad Mini Dock Plus Series 3 and Mini Dock Plus Series 3 with USB 3.0  
1 Power button: Press this button to turn the computer on or off.  
2 Key lock indicator: This indicator lights when the system lock key is in the locked position. When the  
system lock key is in the locked position, the eject button of the docking station is locked; you cannot  
attach or remove your computer.  
3 Docking station indicator: This indicator lights when your computer is docked.  
4 Eject button: Press this button to release the computer from the docking station.  
5 Sliding adjuster: Use the sliding adjuster as a guide to align the docking connector on your computer as  
you attach the docking station.  
6 Docking station connector: This is where you attach your computer.  
7 System lock key: Use the system lock key to lock the eject button. When the eject button is locked, you  
cannot attach your computer to or remove it from the docking station.  
8 Microphone jack: 1/8 inch (3.5 mm) in diameter. Use it to connect an external microphone.  
9 Headphone jack: 1/8 inch (3.5 mm) in diameter. Use it to connect an external stereo headphone.  
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Rear view  
ThinkPad Port Replicator Series 3 and Port Replicator Series 3 with USB 3.0  
1 Power jack: Connect the ac power adapter.  
2 Ethernet connector: Connect the port replicator to an Ethernet LAN. The indicator on the connector  
is the same as that on the computer.  
Notes:  
You cannot use the Token Ring cable for this connector.  
You can use this connector for a 10BASE-T/100BASE-TX/1000BASE-T Ethernet connection.  
Note: If you attach your computer to the port replicator and use an external monitor connector, use the  
external monitor connector on the port replicator, not the one on the computer.  
3 USB connectors: Connect USB 2.0 compatible devices.  
4 USB 2.0 connector (on the ThinkPad Port Replicator Series 3) or USB 3.0 connector (on the Port  
Replicator Series 3 with USB 3.0): Connect compatible USB devices.  
5 External monitor connector: Connect an external monitor.  
Note: If you attach your computer to the port replicator and use an external monitor connector, use the  
external monitor connector on the port replicator, not the one on the computer.  
6 Security keyhole: Use a security cable lock that fits this keyhole to lock your port replicator to a  
stationary object to protect it from theft.  
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ThinkPad Mini Dock Series 3 and Mini Dock Series 3 with USB 3.0  
1 Power jack: Connect the ac power adapter.  
2 DisplayPort connector: Connect a display device.  
3 DVI connector: Connect a monitor that supports Single-Link DVI.  
Note: The DVI connector provides a digital interface only. This connector can only be used with a computer  
that supports DVI connection established through docking stations.  
4 Headphone jack: 1/8 inch (3.5 mm) in diameter. Use it to connect an external stereo headphone.  
5 Microphone jack: 1/8 inch (3.5 mm) in diameter. Use it to connect an external microphone.  
6 Ethernet connector: Connect the docking station to an Ethernet LAN. The indicator on the connector  
is the same as that on the computer.  
Notes:  
You cannot use the Token Ring cable for this connector.  
You can use this connector for a 10BASE-T/100BASE-TX/1000BASE-T Ethernet connection.  
Note: If you attach your computer to the docking station and use an Ethernet connector, use the Ethernet  
connector on the docking station, not the one on the computer.  
7 USB connectors: Connect USB 2.0 compatible devices.  
8 USB 2.0 connector (on the ThinkPad Mini Dock Series 3) or USB 3.0 connector (on the Mini Dock Series  
3 with USB 3.0): Connect a compatible USB device.  
9 External monitor connector: Connect an external monitor.  
Note: If you attach your computer to the docking station and use an external monitor connector, use the  
external monitor connector on the docking station, not the one on the computer.  
10 Security keyhole: Use a security cable lock that fits this keyhole to lock your docking station to a  
stationary object to protect it from theft.  
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ThinkPad Mini Dock Plus Series 3 and Mini Dock Plus Series 3 with USB 3.0  
1 DisplayPort connector: Connect a display device.  
2 DVI connector: Connect a monitor that supports Single-Link DVI.  
Note: The DVI connector provides a digital interface only. This connector can only be used with a computer  
that supports DVI connection established through docking stations.  
3 DisplayPort connector: Connect a display device.  
4 DVI connector: Connect a monitor that supports Single-Link DVI.  
Note: The DVI connector provides a digital interface only. This connector can be used with a computer that  
supports DVI via docking only.  
5 Ethernet connector: Connect the docking station to an Ethernet LAN. The indicator on the connector  
is the same as that on the computer.  
Notes:  
You cannot use the Token Ring cable for this connector.  
You can use this connector for a 10BASE-T/100BASE-TX/1000BASE-T Ethernet connection.  
Note: If you attach your computer to the docking station and use an Ethernet connector, use the Ethernet  
connector on the docking station, not the one on the computer.  
6 USB connectors: Connect USB 2.0 compatible devices.  
7 Power jack: Connect the ac power adapter.  
8 eSATA connector or USB 3.0 connector: For ThinkPad Mini Dock Plus Series 3, this is an eSATA  
connector for connecting eSATA device. For the Mini Dock Plus Series 3 with USB 3.0, this is a USB 3.0  
connector for connecting a USB compatible device.  
9 External monitor connector: Connect an external monitor.  
Note: If you attach your computer to the docking station and use an external monitor connector, use the  
external monitor connector on the docking station, not the one on the computer.  
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10 Security keyhole: Use a security cable lock that fits this keyhole to lock your docking station to a  
stationary object to protect it from theft.  
Attaching a port replicator or docking station  
Notes:  
• Before you attach the computer to a supported port replicator or docking station, disconnect an ac power  
adapter from the computer.  
• If your computer is operating, ensure that it has finished any operations involving devices that are  
connected to a USB connector. Also ensure that any connection to an Ethernet connector has been  
disconnected.  
• The following illustrations are for the ThinkPad Mini Dock Series 3. The procedure is the same for other  
docking stations. For part replicators, start from step 2.  
To attach your computer to a port replicator or docking station, do the following:  
1. Ensure that the system lock key is in place and in the unlocked (horizontal) position and that the  
mechanical lock has been detached .  
2. Press the button 1 and pull the sliding adjuster in the direction shown by the arrow 2 .  
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3. Put your computer on the platform of the port replicator or docking station and ensure that the top-left  
corner of the computer is aligned to the guide plate on the docking station.  
4. Insert your computer into the port replicator or docking station along the surface, until you hear a click.  
The computer is attached to the port replicator or docking station.  
Note: If the port replicator or docking station indicator is not lighted after you attach the port replicator  
or docking station, your computer is not correctly connected to the port replicator or docking station.  
Check the ac power adapter of the port replicator or docking station, or disconnect and re-attach the ac  
power adapter. Then attach your computer to the port replicator or docking station.  
Notes:  
• If you attach the port replicator or docking station, but do not connect the ac power adapter of that  
attachment to the power jack, your computer goes into battery mode.  
• If your computer and the attached port replicator or docking station are connected to separate ac power  
adapters, your computer goes into battery mode first, and then shifts into ac power mode.  
• If in either of the two preceding situations the battery of your computer is detached, or has no battery  
charge, your computer shuts down.  
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Connecting an external display to the ThinkPad Mini Dock Plus Series 3 and Mini Dock Plus Series  
3 with USB 3.0  
Group 1 (top figure) and Group 2 (lower figure) are independent of each other. Each has a DisplayPort  
connector and a DVI connector. If you connect a display to a DisplayPort connector and a DVI connector  
that are in the same group, the DisplayPort connector is inactive.  
Detaching a port replicator or docking station  
To detach your computer from the port replicator or docking station, do the following:  
1. Ensure that:  
• The devices connected to USB connectors are not in use.  
• The connection to an Ethernet connector has been ended.  
• The system lock key of the docking station is in place and in the unlocked (horizontal) position for:  
– ThinkPad Mini Dock Series 3  
– ThinkPad Mini Dock Plus Series 3  
– Mini Dock Series 3 with USB 3.0  
– Mini Dock Plus Series 3 with USB 3.0  
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2. Press the eject button 1 until the computer moves up. Then, grasp both sides and remove the  
computer 2 .  
Security feature  
Use the security keyhole on the port replicator or docking station to attach a mechanical lock. By attaching  
a mechanical lock with cable there, you can secure the port replicator or docking station to a stationary  
object, such as a desk.  
If you use the ThinkPad port replicator, attach a mechanical lock and lock the eject button. Then the  
computer cannot be detached from the port replicator.  
If you use the ThinkPad docking station, attach a mechanical lock and then lock the eject button using the  
system lock key. Then the computer cannot be detached from the docking station.  
Note: You are responsible for evaluating, selecting, and implementing the locking device and security  
feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance  
of the locking device and security feature.  
Attach a mechanical lock to the ThinkPad Mini Dock Plus Series 3 or Mini Dock Plus Series 3 with USB 3.0  
as shown:  
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Attach a mechanical lock to the ThinkPad Mini Dock Series 3 or Mini Dock Series 3 with USB 3.0 as shown:  
Attach a mechanical lock to the ThinkPad Port Replicator Series 3 or Port Replicator Series 3 with USB 3.0  
as shown:  
Using the system lock key  
The system lock key has two positions, unlocked and locked.  
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When the key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3, ThinkPad Mini  
Dock Plus Series 3, Mini Dock Series 3 with USB 3.0 or Mini Dock Plus Series 3 with USB 3.0 is locked, and  
you cannot remove your computer. The key lock indicator lights when the eject button is locked.  
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Chapter 8. Advanced configuration  
While it is important to protect files, data, and settings that are on the hard disk drive, you also might  
need to install a new operating system, install new device drivers, update your system UEFI BIOS, or  
recover preinstalled software. This topic will help you handle your computer with proper care and keep it  
in top working shape.  
“Installing device drivers” on page 109  
“ThinkPad Setup” on page 111  
Installing a new operating system  
If you install a new operating system on your computer, you need to install the supplement files and  
ThinkPad device drivers for it at the same time.  
• If you install a new Windows 7 operating system, the necessary files are located in the following directories  
on your solid-state drive or hard disk drive:  
– The supplement files for the operating system supported are in the C:\SWTOOLS\OSFIXES directory.  
– The device drivers for the operating system supported are in the C:\SWTOOLS\DRIVERS directory.  
– The preloaded software programs are in the C:\SWTOOLS\APPS directory.  
Note: If you cannot find the supplement files, the device drivers, and program software you need on  
your hard disk drive, or if you want to receive updates and the latest information about them, go to  
http://www.lenovo.com/ThinkPadDrivers.  
• If you install a new Windows 8 operating system, go to http://www.lenovo.com/ThinkPadDrivers to  
download and install the latest device drivers.  
Note: The process of installing the new operating system deletes all the data on your hard disk drive,  
including backups or images that were stored in a hidden folder by use of the Rescue and Recovery program.  
Before you begin  
Note: If your computer is equipped with both a hard disk drive and an mSATA solid-state drive, you are not  
recommended to use the mSATA solid-state drive as a bootable device. The mSATA solid-state drive is  
designed and developed for “cache” function purpose only. If you use the mSATA solid-state drive as a  
bootable device, its reliability is not guaranteed.  
Before you install the operating system, do the following:  
• If you are going to install a new Windows 7 operating system, copy all the subdirectories and files in the  
C:\SWTOOLS directory to a removable storage device, to avoid losing files during the installation.  
• Print the instructions you will use. Go to the section for the operating system you are using:  
Notes:  
– The UEFI BIOS features are supported on the Windows 7 operating system (64-bit) and the Windows 8  
operating system (64-bit). Ensure that the UEFI/Legacy Boot setting in ThinkPad Setup is set to your  
preference to boot the desired operating system.  
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– After installing the operating system, you should not change the initial UEFI/Legacy Boot setting in  
ThinkPad Setup. The UEFI/Legacy Boot setting must be the same as it was when the Windows  
operating system image was installed. Otherwise, the operating system will not boot correctly.  
For the country or region code required in the installation, use one of the following:  
Country or region: Code  
China: SC  
Denmark: DK  
Finland: FI  
France: FR  
Germany: GR  
Italy: IT  
Japan: JP  
Netherlands: NL  
Norway: NO  
Spain: SP  
Sweden: SV  
Taiwan and Hong Kong: TC  
United States: US  
Installing the Windows 7 operating system  
Before you start, print these instructions.  
To install the Windows 7 operating system and its related software on your computer, do the following:  
1. Start ThinkPad Setup.  
2. Select Boot.  
3. Select UEFI/Legacy Boot.  
4. Do one of the following:  
• If you want to install the Windows 7 (32–bit) operating system, select Legacy Only or Both.  
• If you want to install the Windows 7 (64–bit) operating system in Legacy mode, select Legacy Only.  
• If you want to install the Windows 7 (64–bit) operating system in UEFI mode, select UEFI Only.  
5. Press F10.  
6. Insert the Windows 7 operating system installation DVD into the DVD drive, and restart the computer.  
7. Restore C:\SWTOOLS from the backup copy you made before starting the installation.  
8. Install the Intel Chipset Support for Windows 2000/XP/Vista/7/8. To do this, run SETUP.exe in  
C:\SWTOOLS\DRIVERS\INTELINF\infinst_autol.  
9. Install device drivers. See “Installing device drivers” on page 109.  
Installing Registry Patch for Windows 7  
Install the following Registry Patch:  
• Registry Patch for enabling Wake Up on LAN from Standby for Energy Star  
• Fix for Issue of HDD with HD Detection.  
Installing the Windows 7 fix modules  
The Windows 7 fix modules are in the following directory:  
C:\SWTOOLS\OSFIXES\  
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The name of each subfolder is the number of a fix module. For information about each fix module, go to  
the Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the number of the fix  
module you need in the search field, and click Search.  
To install a fix module, run the EXE file in a subfolder and follow the instructions on the screen.  
Note: If you remove the hard disk drive from the computer with a single-core processor and install it on a  
computer with a dual-core processor, you can get access to the hard disk drive. The opposite, however, is  
not true: If you remove the hard disk drive from a computer with a dual-core processor and install it on a  
computer with a single-core processor, you cannot get access to the hard disk drive.  
Installing the Windows 8 operating system  
Before you start, print these instructions.  
To install the Windows 8 operating system and its related software on your computer, do the following:  
1. Start ThinkPad Setup.  
2. Select Startup Boot.  
3. Change the boot priority order to boot your computer from the drive that contains the Windows  
8 operating system installer.  
4. Press F10.  
5. Connect the drive that contains the Windows 8 operating system installer to your computer, and  
restart the computer.  
6. Install the Intel Chipset Support for Windows 2000/XP/Vista/7/8.  
7. Install device drivers. See “Installing device drivers” on page 109.  
Installing the Windows 8 fix modules  
To download and install a Windows 8 fix module, go to the Microsoft Knowledge Base homepage at  
http://support.microsoft.com/, type the number of the fix module you need in the search field, and click  
Search.  
Installing device drivers  
The device drivers are available at http://www.lenovo.com/ThinkPadDrivers.Click your computer product  
name to view all the device drivers for your computer.  
Attention: Always go to http://www.lenovo.com/ThinkPadDrivers for the latest device drivers. Do not  
download them from the Windows Update Web site.  
Installing driver for the 4-in-1 Media card reader  
To use the 4-in-1 Media card reader, you need to download and install the Ricoh Multi Card Reader Driver  
from Lenovo Web site at:  
http://www.lenovo.com/ThinkPadDrivers  
Installing the driver for USB 3.0 on the Windows 7 operating system  
If your computer is installed with the Windows 7 operating system, it supports USB 3.0 functions. To use  
the USB 3.0 connectors, you need to download and install the USB 3.0 driver after you reinstalled the  
Windows 7 operating system by doing the following:  
1. Go to http://www.lenovo.com/support. Find your model and display the driver links.  
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2. Select the USB 3.0 driver for the 32-bit or 64-bit operating system and extract it to your local hard  
disk drive.  
3. Double-click the Setup.exe file in the C:\DRIVERS\WIN\USB3.0\ directory.  
4. Click Next. If the device driver is already installed, click Cancel. Follow the instructions on the screen  
until the installation is finished.  
Installing the ThinkPad monitor file for Windows 2000/XP/Vista/7/8 on  
the Windows 7 operating system  
ThinkPad Monitor File for Windows 7 is usually in the default directory C:\SWTOOLS\DRIVERS\MONITOR.  
Note: If you cannot find this directory on your hard disk drive or solid-state drive, download the ThinkPad  
Monitor File for Windows 7 from the ThinkPad Web site at:  
http://www.lenovo.com/ThinkPadDrivers  
Note: Before you install this file, ensure that the correct video driver has been installed.  
To install ThinkPad Monitor File for Windows 7, do the following:  
1. Right-click on the desktop, and click Personalize.  
2. Click Display at the left.  
3. Click Change display settings.  
4. Click Advanced Settings.  
5. Click the Monitor tab.  
6. Click Properties.  
7. Click the Driver tab.  
8. Click Update Driver.  
9. Select Browse my computer for driver software, and then click Let me pick from a list of device  
drivers on my computer.  
10. Click Have Disk.  
11. Specify the path where the monitor INF file is saved, then click Open.  
12. Click OK.  
13. Confirm the correct display type, then click Next.  
14. Windows has finished installing. Click Close.  
15. Click Close for Display Properties.  
16. Click OK in the Monitor tab.  
17. Click OK and close the Display Settings window.  
Installing other device drivers and software on the Windows 7 operating  
system  
The device drivers are provided in the C:\SWTOOLS\DRIVERS directory on your hard disk drive. You will also  
need to install program software, which is provided in the C:\SWTOOLS\APPS directory on your hard disk drive.  
To do this, refer to the instructions in “Reinstalling preinstalled programs and device drivers” on page 65.  
Note: If you cannot find the Supplement files, device drivers, and program software you need on  
your hard disk drive, or if you want to receive updates and the latest information about them, go to  
http://www.lenovo.com/ThinkPadDrivers.  
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ThinkPad Setup  
Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters.  
To start ThinkPad Setup, do the following:  
1. Turn on the computer. When the ThinkPad logo is displayed, press the F1 key. The ThinkPad Setup  
program main menu opens.  
Note: If you have set a supervisor password, the ThinkPad Setup program main menu will be displayed  
after you enter the password. You can start ThinkPad Setup by pressing Enter instead of entering the  
supervisor password. However, you cannot change the parameters that are protected by the supervisor  
password. For more information, refer to “Using passwords” on page 49.  
2. Using the cursor keys, move to an item you want to change. When the item is highlighted, press  
Enter. A submenu is displayed.  
3. Change the items you wish to change. To change the value of an item, do the following:  
• F6 or the combination of Shift and + : Change to a higher value.  
• F5 or – : Change to a lower value.  
If the item has a submenu, press Enter to display it.  
4. Press Esc to exit from the submenu.  
5. If you are on a nested submenu, press Esc repeatedly until you reach the ThinkPad Setup program  
main menu.  
Note: If you need to restore the settings to their original state as of the time of purchase, press F9 to  
load the default settings. You also can select an option on the Restart submenu to load the default  
settings or discard the changes.  
6. Select Restart. Move the cursor to the option you want for restarting your computer; then press Enter.  
Your computer restarts.  
Note: Depending on the operating system you are using, some menu items listed in this chapter might not  
be available on your computer, and some menu items might be slightly different from the actual menu items  
displayed on your computer.  
Main menu  
The Main menu is the first interface you see after you enter ThinkPad Setup. It displays the following  
configuration of your computer:  
• UEFI version  
• UEFI date  
• Embedded controller version  
• Machine type model  
• System-unit serial number  
• System board serial number  
• Asset tag  
• CPU type  
• CPU speed  
• Installed memory  
• UUID  
• MAC address (Internal LAN)  
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• Preinstalled operating system license  
• UEFI Secure Boot  
Config menu  
If you need to change the configuration of your computer, select Config from the ThinkPad Setup menu.  
The following table lists the Config menu items.  
Notes:  
• The default settings are already optimized for you. If you consider changing the computer configuration,  
proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results.  
• On each submenu, press Enter to show selectable options and select a desired option, or type desired  
values from the keyboard directly.  
• Some items are displayed on the menu only if the computer supports the corresponding features.  
Table 4. Config menu items  
Menu item  
Network  
Submenu item  
Selection  
Comments  
• Disabled  
AC only  
Enable the system to power on  
when the Ethernet controller  
receives a magic packet.  
Wake On LAN  
• AC and Battery  
If you select AC Only, the Wake on  
LAN function works only when the  
ac power adapter is attached.  
If you select AC and Battery, the  
Wake on LAN function works with  
any power sources.  
Notes:  
• The magic packet type Wake on  
LAN requires ac power.  
• The Wake on LAN function  
does not work when a hard disk  
password is set.  
• Disabled  
Ethernet LAN Option ROM  
(for Legacy only boot  
mode or Both with UEFI  
first)  
Load the Ethernet LAN Option ROM  
to enable startup from an integrated  
network device.  
Enabled  
• Disabled  
Enable or disable Internet Protocol  
Version 4 (IPv4) network stack for  
the UEFI environment.  
UEFI IPv4 Network Stack  
(for UEFI Only boot mode  
or Both with UEFI first)  
Enabled  
• Disabled  
Enable or disable Internet Protocol  
Version 6 (IPv6) network stack for  
UEFI environment.  
UEFI IPv6 Network Stack  
Enabled  
(for UEFI Only boot mode  
or Both with UEFI first)  
UEFI PXE Boot Priority  
• IPv6 First  
Select network stack priority for  
UEFI PXE boot.  
IPv4 First  
(for Both with UEFI first  
boot mode, and IPv6  
and IPv4 stacks are both  
enabled.)  
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Table 4. Config menu items (continued)  
Menu item  
USB  
Submenu item  
Selection  
Comments  
• Disabled  
Enabled  
Enable or disable boot support for  
USB storage devices, such as USB  
memory key and USB optical drive.  
USB UEFI BIOS Support  
• Disabled  
If you select Enabled, the external  
USB devices can be charged  
through USB connectors even  
when the computer is in low  
power mode (sleep, hibernate, or  
power-off).  
Always On USB  
Enabled  
Disabled  
If you select Enabled, the Always  
On USB connector enables you  
to charge some devices, such  
as iPod, iPhone and BlackBerry  
smartphones when the computer  
is turned off.  
Always On USB Charge in  
Off Mode  
• Enabled  
Auto  
USB 3.0 Mode  
The USB 3.0 function only works in  
the Windows 7 operating system.  
If you are using other Windows  
operating system rather than  
• Enabled  
• Disabled  
Windows 7, the USB 3.0 connector  
works as a USB 2.0 connector.  
Disabled  
If you select Enabled, the Fn key  
works as the Ctrl key, and the Ctrl  
key works as the Fn key.  
Keyboard/Mouse  
Fn and Ctrl Key swap  
• Enabled  
Note: Even when Enabled is  
selected, you need to press the Fn  
key to resume the computer from  
sleep mode to normal operation.  
Fn Key Lock  
Disabled  
If you select Enabled, you can  
press the Fn key to keep it in a  
pressed condition, and then press  
the desired function key. The  
action is equivalent to pressing  
the required key and the Fn key  
simultaneously. If you press the Fn  
key twice, the state is locked until  
you press the Fn key again.  
• Enabled  
Display  
Boot Display Device  
ThinkPad LCD  
Select the display device that is  
to be activated at boot time. This  
selection is effective for boot time,  
password prompt, and ThinkPad  
Setup.  
• Analog (VGA)  
• Digital on  
ThinkPad  
• Digital 1 on dock  
• Digital 2 on dock  
Digital on ThinkPad is the Mini  
DisplayPort connector on your  
computer.  
Digital 1 on dock and Digital 2 on  
dock is DisplayPort connector or  
DVI connector on a docking station.  
• Integrated  
Graphics  
Graphics Device  
Integrated Graphics will achieve  
longer battery life. NVIDIA Optimus  
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Table 4. Config menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
runs as Integrated Graphics mode  
and Discrete Graphics is enabled  
on demand.  
NVIDIA Optimus  
Note: NVIDIA Optimus should  
only be selected if you are using a  
Windows 7 model.  
• Disabled  
OS Detection for NVIDIA  
Optimus  
The system BIOS automatically  
switches the Graphics Device  
setting to NVIDIA Optimus if  
the operating system supports  
the feature, and to Integrated  
Graphics if the operating system  
does not support it.  
Enabled  
Intel SpeedStep®  
technology (Intel  
SpeedStep mounted  
models only)  
Select the mode of Intel SpeedStep  
technology at runtime.  
Power  
• Disabled  
Enabled  
Enabled: Always highest speed  
Disabled: Always lowest speed  
• High  
Optical Drive Speed  
Set the optical drive speed to the  
desired performance.  
Performance  
Normal  
• Silent  
• Disabled  
Enabled  
Enable or disable the power  
saving feature that stops the  
microprocessor clock automatically  
when there are no system activities.  
Normally, it is not necessary to  
change the setting.  
CPU Power Management  
• Disabled  
Enable or disable a feature that  
automatically adjusts power  
management when there is no PCI  
Express activity. Normally, it is not  
necessary to change the setting.  
PCI Express Power  
Management  
Enabled  
Express Card Speed  
• Generation 1  
Set the transfer speed of the  
ExpressCard to the desired level  
of performance. The Automatic  
option enables the ExpressCard  
to specify the transfer speed it  
supports.  
Automatic  
Disabled  
Enable or disable a feature that  
powers on the system when the ac  
power adapter is attached.  
Power On with AC Attach  
• Enabled  
If you select Enabled, the system  
is powered on when the ac power  
adapter is attached. When the  
system is in hibernate state, the  
system resumes.  
If you select Disabled, the system  
is not powered on nor resumed  
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Table 4. Config menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
when the ac power adapter is  
attached.  
• Disabled  
To use this feature, a special  
partition on the solid-state drive is  
required.  
Intel (R) Rapid Start  
Technology  
Enabled  
Enter after:  
• Immediately  
• 1 minute  
• 2 minutes  
• 5 minutes  
• 10 minutes  
• 15 minutes  
• 30 minutes  
• 1 hour  
When enabled, the computer  
enters a lower power state after the  
specified time in sleep state. And  
it takes only seconds to resume  
normal operation.  
• 2 hours  
3 hours  
Beep and Alarm  
Password Beep  
Keyboard Beep  
Disabled  
• Enabled  
Enable this option to have a beep  
sound when the system is waiting  
for a power-on, hard disk, or  
supervisor password. Different  
beeps will sound when the entered  
password matches or does not  
match the configured password.  
Enabled  
Enable or disable the keyboard  
beep when unmanageable key  
combinations are pressed.  
• Disabled  
Serial ATA (SATA)  
CPU  
SATA Controller Mode  
Option  
• Compatibility  
AHCI  
Select SATA controller operation  
mode.  
• Disabled  
Enabled  
Enable or disable additional  
execution core units within a CPU.  
Core Multi-Processing  
Note: If you are using a computer  
with a single-core processor, this  
item is not available.  
Intel Hyper-Threading  
Technology  
• Disabled  
Enable or disable additional logical  
processors within a processor core.  
Enabled  
Date/Time menu  
If you need to set the current date and time of your computer, select Date/Time from the ThinkPad Setup  
menu. The following submenu is displayed:  
• System Date  
• System Time  
To change the date and time, do the following:  
1. Using the up and down arrow keys to select the item to change the date or time.  
2. Press Tab, Shift+Tab, or Enter to select a field.  
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3. Type the date or time.  
Note: Another way to adjust the date and time is press the “–” or “+” key.  
Security menu  
If you need to set the security features of your computer, select Security from the ThinkPad Setup menu.  
The following table lists the Security menu items.  
Notes:  
• Default values are in boldface. The default settings are already optimized for you. If you consider  
changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly  
might cause unexpected results.  
• On each submenu, press Enter to show selectable options and select a desired option, or type desired  
values from the keyboard directly.  
• Some items are displayed on the menu only if the computer supports the corresponding features.  
Table 5. Security menu items  
Menu item  
Password  
Submenu item  
Selection  
Comments  
Disabled  
• Disabled  
Disabled  
• Enabled  
Supervisor  
Password  
See “Supervisor password” on page 52.  
Lock UEFI BIOS  
Settings  
Enable or disable the function that protects  
items in ThinkPad Setup from being  
changed by a user who does not have the  
supervisor password. By default, this is  
set to Disabled. If you set the supervisor  
password and enable this function, no one  
but you can change any items in ThinkPad  
Setup.  
Password at  
unattended Boot  
• Disabled  
If you select and enable Password at  
unattended boot, a password prompt is  
displayed when the computer is turned on,  
from either a power-off state or hibernation  
state, by an unattended event such as Wake  
on LAN. If you select Disabled, no password  
prompt is displayed; the computer goes  
ahead and loads the operating system. To  
prevent unauthorized access, set the user  
authentication on the operating system.  
Enabled  
Disabled  
Set Minimum  
Length  
Specify a minimum length for power-on  
passwords and hard disk passwords. If you  
set the supervisor password and specify a  
minimum length for passwords, no one but  
you can change the length.  
• x characters  
(4≤x≤12)  
Disabled  
• Enabled  
Disabled  
• Enabled  
Power-On  
Password  
See “Power-on password” on page 50.  
Hard Disk x  
Password  
Note: Hard Disk 1 means that the hard disk  
drive is built into your computer.  
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Table 5. Security menu items (continued)  
Menu item  
Submenu item  
Selection  
• Active  
Comments  
Security Chip  
Security Chip  
If you select Active, the security chip  
is functional. If you select Inactive, the  
security chip option is displayed but the  
security chip is not functional. If you select  
Disabled, the security chip option is hidden  
and the security chip is not functional.  
Inactive  
• Disabled  
Security  
Reporting  
Options  
Enable or disable the following Security  
Reporting Options:  
BIOS ROM String Reporting: BIOS text  
string  
ESCD Reporting: Extended system  
configuration data  
CMOS Reporting: CMOS data  
NVRAM Reporting: Security data stored  
in the Asset ID  
SMBIOS Reporting: SMBIOS data  
Enter  
Clear Security  
Chip  
Clear the encryption key.  
Note: The item is displayed only if you  
have selected Active for the Security Chip  
option.  
Physical  
Presence for  
Provisioning  
Disabled  
This option enables or disables the  
confirmation message when you change  
the settings of the security chip.  
• Enabled  
Physical  
Presence for  
Clear  
• Disabled  
This option enables or disables the  
confirmation message when you clear the  
security chip.  
Enabled  
• Disabled  
If you select Enabled, all users can update  
the UEFI BIOS. If you select Disabled,  
only the person who knows the supervisor  
password can update the UEFI BIOS.  
UEFI BIOS Update  
Option  
Flash BIOS  
Updating by  
End-Users  
Enabled  
Disabled  
If you select Disabled, end-user can flash  
older version of the UEFI BIOS. If you select  
Enabled, end-user can not flash older  
version of the UEFI BIOS.  
Secure RollBack  
Prevention  
• Enabled  
Memory Protection  
Virtualization  
Execution  
Prevention  
• Disabled  
Use the Data Execution Prevention feature  
to protect your computer against attacks  
from viruses and worms by selecting  
Enabled. If you find that the program does  
not run correctly after choosing Enabled  
select Disabled and reset the setting.  
Enabled  
Intel Virtualization Disabled  
Technology  
If you select Enabled, a Virtual Machine  
Monitor (VMM) can utilize the additional  
hardware capabilities provided by Intel  
Virtualization Technology.  
• Enabled  
Intel VT-d Feature Disabled  
Intel VT-d is Intel Virtualization Technology  
for Directed I/O. When enabled, a VMM can  
utilize the platform infrastructure for I/O  
virtualization.  
• Enabled  
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Table 5. Security menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
Ethernet LAN  
• Disabled  
Enabled  
• Disabled  
Enabled  
• Disabled  
Enabled  
• Disabled  
Enabled  
• Disabled  
Enabled  
• Disabled  
Enabled  
• Disabled  
Enabled  
• Disabled  
Enabled  
• Disabled  
Enabled  
If you select Enabled, you can use the  
Ethernet LAN device.  
I/O Port Access  
Wireless LAN  
WiMAX  
If you select Enabled, you can use the  
Wireless LAN device.  
If you select Enabled, you can use the  
WiMAX device.  
Wireless WAN  
Bluetooth  
If you select Enabled, you can use the  
Wireless WAN device.  
If you select Enabled, you can use the  
Bluetooth device.  
USB Port  
If you select Enabled, you can use the USB  
connectors.  
ExpressCard Slot  
Optical Device  
If you select Enabled, you can use the  
ExpressCard slot.  
If you select Enabled, you can use the  
optical drive.  
Memory Card  
Slot  
If you select Enabled, you can use  
the memory card slot (SD card or  
MultiMediaCard).  
Integrated  
Camera  
• Disabled  
If you select Enabled, you can use the  
integrated camera.  
Enabled  
Microphone  
• Disabled  
If you select Enabled, you can use the  
microphone (internal, external, or line-in).  
Enabled  
Fingerprint  
Reader  
• Disabled  
If you select Enabled, you can use the  
fingerprint reader.  
Enabled  
Anti-Theft  
Intel AT Module  
Activation  
• Disabled  
Enable or disable the UEFI BIOS interface  
to activate the Intel AT module, which is an  
optional anti-theft service from Intel.  
Enabled  
• Permanently Disabled  
Note: If you set the Intel AT module  
activation to Permanently Disabled, you  
will be unable to enable this setting again.  
Enter  
This option is displayed only when the  
anti-theft function is activated.  
Intel AT Suspend  
Computrace  
The Intel anti-theft suspend screen will be  
displayed at next boot to enter the suspend  
mode.  
• Disabled  
Enable or disable the UEFI BIOS interface  
to activate the computrace module.  
Computrace is an optional monitoring  
service from Absolute Software.  
Enabled  
• Permanently Disabled  
Note: If you set the computrace module  
activation to Permanently Disabled, you  
will be unable to enable this setting again.  
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Table 5. Security menu items (continued)  
Menu item  
Submenu item  
Selection  
Comments  
Disabled  
• Enabled  
Secure Boot  
Secure Boot  
Enable or disable the UEFI Secure  
Boot feature. Select Enable to prevent  
unauthorized operating systems from  
running at boot time. Select Disabled to  
allow any operating systems to run at boot  
time.  
Platform Mode  
• Setup Mode  
Specify the system operating mode.  
User Mode  
Secure Boot  
Mode  
Standard Mode  
Specify the Secure Boot mode.  
• Custom Mode  
This option is used to clear the current  
platform key and put the system into  
Setup Mode. You can install your own  
platform key and customize the Secure  
Boot signature databases in Setup Mode.  
Reset to Setup  
Mode  
Secure Boot mode will be set to Custom  
Mode.  
Restore Factory  
Keys  
This option is used to restore all keys and  
certificates in Secure Boot databases to  
factory defaults. Any customized Secure  
Boot settings will be erased, and the  
default platform key will be re-established  
along with the original signature databases  
including certificate for Windows 8 operating  
system.  
Startup menu  
To change the computer startup settings, select Startup from the ThinkPad Setup main menu.  
Attention:  
• After you change your startup sequence, you must be extremely careful not to specify a wrong device  
during a copy, a save, or a format operation. If you specify a wrong device, your data and programs  
might be erased or overwritten.  
• If you are using the BitLocker drive encryption, you should not change the startup sequence. BitLocker  
drive encryption detects the change of startup sequence and locks the computer from booting.  
Changing the startup sequence  
To change the startup sequence, do the following:  
1. Select Boot or Network, then press Enter. The default boot list is displayed, showing the order in which  
devices will be started up. Even devices that are not attached to or installed on your computer are listed.  
• Use the Boot submenu to specify the startup sequence that runs when you turn on the power.  
• Use the Network submenu to specify the startup sequence that runs when Wake on LAN is enabled.  
Wake on LAN is commonly used by LAN administrators in corporate networks to get remote access  
to your computer.  
2. Set the startup sequence by using the following keys:  
• Use cursor keys to select a device.  
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• Use F6 or the combination of Shift and + to move the device up to a higher priority.  
• Use F5 or – to move the device down to a lower priority.  
• Use the combination of Shift and ! to exclude or include a device.  
3. Press F10 to save the changes and restart the system.  
To change the startup sequence temporarily so that the system starts up from a different drive, do the  
following:  
1. Turn off the computer.  
2. Turn on the computer, then, while the ThinkPad logo is displayed, press F12.  
3. Select the device you want to start first.  
Note: The Boot menu will be displayed when the system cannot boot from any devices or the operating  
system cannot be found.  
The following table lists the Startup menu items.  
Notes:  
• Default values are in boldface.  
• On each submenu, press Enter to show selectable options and select a desired option.  
• Some items are displayed on the menu only if the computer supports the corresponding features.  
Table 6. Startup menu items  
Menu item  
Boot  
Selection  
Comments  
on page 119.  
Network Boot  
Select the boot device when the  
system wakes from LAN. If Wake  
on LAN is enabled, the network  
administrator can turn on all of the  
computers in a LAN remotely by use  
of network management software.  
Both  
UEFI/Legacy Boot  
Select system boot capability.  
UEFI/Legacy Boot Priority  
Both: Select priority of boot  
options between UEFI and Legacy.  
– UEFI First  
UEFI Only: The system will boot  
from the UEFI enabled operating  
system.  
Legacy First  
• UEFI Only  
• Legacy Only  
Legacy Only: The system will boot  
from any operating system other  
than the UEFI enabled one.  
CSM Support (for UEFI Only)  
Yes  
Note: If you select UEFI Only,  
the system cannot boot from the  
bootable devices that do not have the  
UEFI enabled operating system.  
• No  
Compatibility Support Module (CSM)  
is required for booting the legacy  
operating system. If you select UEFI  
Only, CSM Support is selectable.  
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Table 6. Startup menu items (continued)  
Menu item  
Selection  
Comments  
For Both or Legacy Only mood, CSM  
Support is not selectable.  
Boot Mode  
Quick  
Screen during POST:  
• Diagnostics  
Quick: The ThinkPad Logo screen  
is displayed.  
Diagnostics: Text messages are  
displayed.  
Note: You can also enter Diagnostic  
mode by pressing Esc during POST.  
• Disabled  
If you select Disabled, the “To  
interrupt normal startup, press Enter”  
message is not displayed during  
POST.  
Option Keys display  
Enabled  
• Disabled  
If you select Enabled, the F12 key  
is recognized and the Boot Menu  
window is displayed.  
Boot Device List F12 Option  
Boot Order Lock  
Enabled  
Disabled  
If you select Enabled, the boot  
priority order is locked for your future  
use.  
• Enabled  
Restart menu  
If you need to close the ThinkPad Setup and restart the system, select Restart from the ThinkPad Setup  
menu. The following submenu items are displayed:  
Exit Saving Changes: Restart the system after saving the changes.  
Exit Discarding Changes: Restart the system without saving the changes.  
Load Setup Defaults: Load the default setting that was in effect at the time of purchase.  
Enable OS Optimized Defaults to meet the Microsoft Windows 8 certification requirements. When you  
change this setting, some other settings are changed automatically. The affected settings are CSM  
Support, UEFI/Legacy Boot, Secure Boot, and Secure RollBack Prevention.  
Discard Changes: Discard the changes.  
Save Changes: Save the changes.  
Updating your system UEFI BIOS  
The Unified Extensible Firmware Interface (UEFI) BIOS is a part of the system programs that make up the  
basic layer of software built into your computer. The UEFI BIOS translates the instructions from other  
software layers.  
Your computer system board has a module called EEPROM, also referred to as flash memory. You can  
update the UEFI BIOS and the ThinkPad Setup program by starting your computer with a flash update  
optical disc or flash update program running in the Windows environment.  
In some instances when you add software, hardware, or a device driver, you might be informed that you  
need to update your UEFI BIOS in order for the new addition to work properly.  
To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen:  
http://www.lenovo.com/ThinkPadDrivers  
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Using system management  
This section is intended primarily for network administrators.  
Your computer is designed for manageability, so that you can redirect more of your resources to better  
meet your business objectives.  
This manageability, or “Total Cost of Ownership” (TCO), enables you to remotely operate client computers  
in the same way as you operate your own computer, such as turning on a client computer, formatting  
hard disk drive, and installing software.  
Once the computer is configured and operational, you can manage it by use of software and manageability  
features already integrated into the client system and the network.  
System management  
Read this topic to learn more about features of system management:  
Desktop Management Interface  
The system UEFI BIOS of your computer supports an interface called System Management BIOS Reference  
Specification (SMBIOS) V2.6.1 SMBIOS provides information about the hardware components of your  
system. It is the responsibility of the BIOS to supply this database with information about itself and the  
devices on the system board. This specification documents the standards for getting access to this BIOS  
information.  
Preboot eXecution Environment  
Preboot eXecution Environment (PXE) technology makes your computer more manageable (it is PXE  
2.1-compliant) by enabling it to boot (load an operating system or another executable image) from a  
server. Your computer supports the personal computer functions that PXE requires. For example, with the  
appropriate LAN card, your computer can be booted from the PXE server.  
Note: Remote Program Load (RPL) cannot be used with your computer.  
Wake on LAN  
A network administrator can use Wake on LAN to turn on a computer from a management console.  
When Wake on LAN is used with network management software, many functions, such as data transfer,  
software updates, and Flash updates of UEFI BIOS, can be performed remotely without remote attendance.  
This updating can be done after normal working hours and on weekends, to save time and increase  
productivity. Users are not interrupted during normal working hours, and LAN traffic is kept to a minimum.  
If a computer is turned on by the Wake on LAN function, the Network boot sequence is used.  
Asset ID EEPROM  
The Asset ID EEPROM contains information about the system, including its configuration and the serial  
numbers of key components. It also includes a number of blank fields in which you can record information  
about the end users in your network.  
Setting management features  
To enable the network administrator to control your computer remotely, you must configure the network  
interface by setting the system-management features in the ThinkPad Setup program. You can configure  
the following functions in the program:  
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• Wake on LAN  
• Network Boot sequence  
• Flash update  
If an administrator password (supervisor password) has been set, you will need to specify it when you start  
ThinkPad Setup to use these functions.  
Wake on LAN  
When the Wake on LAN feature is enabled on a computer that is connected to a LAN, a network administrator  
can start the computer remotely from a management console, using remote network-management software.  
When your computer is not under the network administrator's system management, you can disable Wake  
on LAN.  
To enable or disable Wake on LAN, do the following:  
1. Start ThinkPad Setup.  
2. Select Config. The Config submenu is displayed.  
3. Select Network. The Network item submenu is displayed.  
4. For Wake On LAN, select one of the following: AC Only, AC and Battery, or Disabled.  
5. Press F10 to save changes and exit.  
Network Boot sequence  
When your computer is turned on remotely, the system will try to boot from the device that is specified in the  
Network Boot setting, and then follow the boot order list on the Boot menu.  
To define a sequence, do the following:  
1. On the ThinkPad Setup program menu, select Startup. The submenu is displayed.  
2. Select Network Boot and press the Enter key. The boot device list is displayed.  
3. Select a boot device from the list to make it as the top boot priority.  
4. Press F10 to save changes and exit.  
Note: If you want to initialize the setting to return to the default startup sequence, press F9. The default  
settings are automatically reloaded.  
Flash update  
Your network administrator can remotely update the system programs on your computer from a management  
console. The following requirements must be met:  
Your computer must be started over the LAN.  
Your computer must be engaged in a Preboot eXecution Environment.  
• Network-management software must be installed on the remote administrator's computer.  
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Chapter 9. Preventing problems  
An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can  
avoid common problems. The following sections provide information that can help you to keep your  
computer running smoothly.  
General tips for preventing problems  
1. If your computer is equipped with both a hard disk drive and an mSATA solid-state drive, you are not  
recommended to use the mSATA solid-state drive as a bootable device. The mSATA solid-state drive is  
designed and developed for “cache” function purpose only. If you use the mSATA solid-state drive as a  
bootable device, its reliability is not guaranteed.  
2. Check the capacity of your hard disk drive from time to time. If the hard disk drive gets too full, the  
Windows operating system will slow down and might produce errors.  
To check the hard disk drive capacity, click Start Computer on the Windows 7 operating system. For  
the Windows 8 operating system, open Windows Explorer and click Computer.  
3. Empty your recycle bin on a regular basis.  
4. Use disk defragment tool regularly on your hard disk drive to improve data seek and read times.  
5. To free up disk space, uninstall unused programs.  
Note: You might also want to look for program duplication or overlapping versions.  
6. Clean out your Inbox, Sent, and Trash folders from your e-mail client program.  
7. At least once a week, make a point to back up your data. If critical data is present, it is a good idea  
to perform a daily backup. Lenovo has many backup options available for your computer. Rewritable  
optical drives are available for most machines and are easily installed.  
8. Use or schedule System Restore to take a system snapshot periodically. For more information about  
System Restore, see “Performing backup and recovery operations” on page 62.  
9. Update device drivers and UEFI BIOS when needed.  
10. Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and  
revisions.  
11. Ensure device drivers for non-Lenovo peripheral devices are kept up to date. You might want to read the  
device driver information release notes prior to updating for compatibility or known issues.  
12. Keep a log book. Entries might include major hardware or software changes, driver updates, minor  
issues you have experienced and how you resolved the minor issues.  
13. If you ever need to run a recovery on your computer to return the preload onto the machine, the  
following tips might help along the way:  
• Remove all external devices such as the printer, keyboard and so on.  
• Ensure that your battery is charged and that you have the ac power connected.  
• Boot into the UEFI BIOS and load the default settings.  
• Restart the computer and start the recovery operation.  
• If your computer uses discs as the recovery media, do not remove the disc from the drive until  
prompted to do so.  
14. For suspected hard disk drive issues, refer to “Diagnosing problems” on page 131 and run a diagnostic  
test of the drive before you call the Customer Support Center. If your computer does not start up,  
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download the files to create a bootable self-test media from the following Web site:  
http://www.lenovo.com/hddtest  
Run the test and record any messages or error codes. If the test returns any failing error codes or  
messages, call the Customer Support Center with the codes or messages and the computer in front of  
you. A technician will assist you further.  
15. If required, you can find your country's Customer Support Center at:  
http://www.lenovo.com/support/phone. When calling the Customer Support Center, please ensure  
that you have your machine model type, serial number and the computer in front of you. Also, if the  
computer is producing error codes, it is helpful to have the error screen on or the message written down.  
Making sure device drivers are current  
Device drivers are programs that contain instructions for the operating system about how to operate or  
“drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver.  
If you add a new component, the operating system needs to be instructed on how to operate that piece  
of hardware. After you install the driver, the operating system can recognize the hardware component  
and understand how to use it.  
Note: Because drivers are programs, like any other file on your computer, they are susceptible to corruption  
and might not perform properly if corruption occurs.  
It is not always necessary to download the latest drivers. However, you should download the latest driver  
for a component if you notice poor performance from that component or if you added a new component.  
This may eliminate the driver as the potential cause of the problem.  
Getting the latest drivers from the Web site  
You can download and install updated device drivers from the Lenovo Web site by doing the following:  
1. Connect to the Internet.  
2. Go to:  
http://www.lenovo.com/ThinkPadDrivers  
3. Find your computer entry and click it.  
4. Follow the directions on the screen and install the necessary software.  
Getting the latest drivers using ThinkVantage System Update  
The System Update program helps you keep the software on your system up-to-date. Update packages are  
stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages  
can contain programs, device drivers, UEFI BIOS flashes, or software updates. When the System Update  
program connects to the Lenovo Support Web site, the System Update program automatically recognizes  
the machine type and model of your computer, the installed operating system, and the language of the  
operating system to determine what updates are available for your computer. The System Update program  
then displays a list of update packages and categorizes each update as critical, recommended, and  
optional to help you understand the importance. You have complete control of which updates to download  
and install. After you select the update packages you want, the System Update program automatically  
downloads and installs the updates without any further intervention from you.  
The System Update program is preinstalled on your computer and is ready to run. The only prerequisite is  
an active Internet connection. You can start the program manually, or you can use the schedule feature  
to enable the program to search for updates automatically at specified intervals. You also can predefine  
scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates)  
so the list you choose from contains only those update types that are of interest to you.  
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For more information about how to use the ThinkVantage System Update, refer to the help information  
system of the program.  
Taking care of your computer  
Although your computer is designed to function reliably in normal work environments, you need to use  
common sense in handling it. By following these important tips, you will get the most use and enjoyment  
out of your computer.  
Be careful about where and how you work  
• Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic  
bags.  
• Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers  
(more than 5 inches or 13 cm).  
• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).  
• Some appliances, such as certain portable desktop fans or air purifiers, can produce negative ions. If a  
computer is close to such an appliance, and is exposed for an extended time to air containing negative  
ions, it may become electrostatically charged. Such a charge may be discharged through your hands  
when you touch the keyboard or other parts of the computer, or through connectors on I/O devices  
connected to it. Even though this kind of electrostatic discharge (ESD) is the opposite of a discharge from  
your body or clothing to the computer, it poses the same risk of a computer malfunction.  
Your computer is designed and manufactured to minimize any effects of electrostatic charge. An electrostatic  
charge above a certain limit, however, can increase the risk of ESD. Therefore, when using the computer  
close to an appliance that can produce negative ions, give special attention to the following:  
• Avoid directly exposing your computer to the air from an appliance that can produce negative ions.  
• Keep your computer and peripherals as far as possible from such an appliance.  
• Wherever possible, ground your computer to facilitate safe electrostatic discharge.  
Note: Not all such appliances cause a significant electrostatic charge.  
Be gentle with your computer  
• Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.  
Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees.  
Do not open the display beyond 180 degrees, as this might damage the computer hinge.  
• Do not turn your computer over while the ac power adapter is plugged in. This could break the adapter  
plug.  
Carry your computer properly  
• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect  
cords and cables.  
• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by  
the display.  
Handle storage media and drives properly  
• If your computer comes with an optical drive, do not touch the surface of a disc or the lens on the tray.  
• Wait until you hear the CD, or DVD click into the center pivot of the drive before closing the tray.  
• When installing the hard disk drive, solid-state drive, or optical drive, follow the instructions shipped with  
your hardware, and apply pressure only where needed on the device.  
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Turn off your computer if you are replacing the hard disk drive or solid-state drive.  
• When replacing the primary hard disk drive or solid-state drive, reattach the cover of the drive slot.  
• Store your external and removable hard disk or optical drives in the appropriate containers or packaging  
when they are not being used.  
• Before you install any of the following devices, touch a metal table or a grounded metal object. This action  
reduces any static electricity from your body. The static electricity could damage the device.  
– Memory module  
– Mini PCI ExpressCard  
– ExpressCard  
– Memory card, such as SD card, SDHC card, SDXC card and MultiMediaCard  
Note: Not all listed devices are included in your computer.  
This action reduces any static electricity from your body. The static electricity could damage the device.  
• When transferring data to or from a flash media card, such as an SD card, do not put your computer in  
sleep or hibernation mode before the data transfer is complete. To do so might cause damage to your  
data.  
Take care in setting passwords  
Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and  
you might have to replace your system board, or hard disk drive or solid-state drive.  
Care for the fingerprint reader  
The following actions could damage the fingerprint reader or cause it not to work properly:  
• Scratching the surface of the reader with a hard, pointed object.  
• Scraping the surface of the reader with your fingernail or anything hard.  
• Using or touching the reader with a dirty finger.  
If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free  
cloth:  
• The surface of the reader is dirty or stained.  
• The surface of the reader is wet.  
• The reader often fails to enroll or authenticate your fingerprint.  
Register your computer  
Register your ThinkPad computer with Lenovo. For more information, see “Registering your computer”  
on page 21.  
Be sure not to modify your computer  
• Only an authorized ThinkPad repair technician should disassemble and repair your computer.  
• Do not modify or tape the latches to keep the display open or closed.  
Cleaning the cover of your computer  
Occasionally clean your computer by doing the following:  
1. Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or  
strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent.  
2. Absorb the diluted detergent into a sponge.  
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3. Squeeze excess liquid from the sponge.  
4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip.  
5. Wipe the surface to remove the detergent.  
6. Rinse the sponge with clean running water.  
7. Wipe the cover with the clean sponge.  
8. Wipe the surface again with a dry, soft lint-free cloth.  
9. Wait for the surface to dry completely and remove any fibers from the cloth.  
Cleaning your computer keyboard  
To clean the keyboard, do the following:  
1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth.  
2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time,  
the cloth may hook onto an adjacent key and possibly damage it. Ensure that no liquid drips onto  
or between the keys.  
3. Allow to dry.  
4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush  
or cool air from a hair dryer.  
Note: Avoid spraying cleaner directly onto the display or the keyboard.  
Cleaning your computer display  
To clean the computer display, do the following:  
1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display,  
it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was  
pressed from the outside.  
2. Wipe or dust the stain gently with a soft, dry cloth.  
3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and  
water that does not contain impurities.  
4. Wring out as much of the liquid as you can.  
5. Wipe the display again; do not let any liquid drip into the computer.  
6. Be sure to dry the display before closing it.  
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Chapter 10. Troubleshooting computer problems  
This chapter provides information on what to do if you experience a problem with your computer.  
“Diagnosing problems” on page 131  
Troubleshooting” on page 131  
Diagnosing problems  
If you experience problems with your computer, use the Lenovo Solution Center program as a starting  
point for solving them.  
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It  
combines diagnostic tests, system information collection, security status, and support information, along  
with hints and tips for maximum system performance.  
Notes:  
• The Lenovo Solution Center program can be downloaded from http://www.lenovo.com/diags.  
• If you are using other Windows operating system rather than Windows 7 and Windows 8, go to  
http://www.lenovo.com/diagnose for the latest information on diagnostics for your computer.  
If your computer is installed with the Windows 7 operating system, when you are setting up your computer,  
the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore  
the hard disk drive to the factory default state. For more information, see “Creating and using recovery  
media” on page 61.  
To run the Lenovo Solution Center program, see “Lenovo programs” on page 14.  
For additional information, refer to the Lenovo Solution Center help system.  
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print  
the log files. You will need the log files when you speak to a Lenovo technical support representative.  
Troubleshooting  
If your computer has an error, it typically displays a message or an error code, or a beep sounds when  
you turn it on. When you experience a problem, refer to the corresponding sections in this topic to try to  
solve the problem by yourself.  
Computer stops responding  
Print these instructions now and keep it with your computer for reference later.  
If your computer is completely unresponsive (you cannot use the UltraNav pointing device or the keyboard),  
do the following:  
1. Press and hold the power button until the computer turns off. After the computer is turned off, restart by  
pressing the power button. If the computer does not turn on, continue with step 2.  
Note: Do not remove the battery and ac power adapter to reset the computer.  
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2. While the computer is turned off, remove all power sources from the computer (battery and the ac power  
adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the  
battery out of the computer. If the computer does not turn back on, continue with step 3.  
Note: Once the computer starts up and enters the Windows environment, use the proper shutdown  
procedure to turn the computer off. Once the computer is off, reattach the battery and restart the  
computer. If the computer does not start with the battery reattached, remove the battery and again  
start with step 2. If the computer starts with ac power but does not start when the battery is attached,  
call the Customer Support Center for support.  
3. While the computer is off, remove all sources of power (battery and the ac power adapter). Remove all  
external devices that are attached to your computer (keyboard, mouse, printer, scanner, and so on).  
Repeat step 2. If step 2 is unsuccessful, continue with step 4.  
Note: The following steps involve removing static sensitive components from your computer. Ensure  
that you are properly grounded and remove all sources of power attached to the computer. If you are  
uncomfortable or unsure about removing components please call the Customer Support Center for  
assistance.  
4. While the computer is off, remove all sources of power and external hardware. Remove any non-original  
memory module added to your computer. After removing the extra memory module and reseating the  
original memory module, repeat step 2. If the computer still does not turn on, consult the user manual  
for other customer-replaceable components that are attached to your computer.  
If the computer still does not start up, call the Customer Support Center and a Customer Support Specialist  
will assist you.  
Spills on the keyboard  
With a mobile computer, there are increased chances of spilling liquids on the keyboard. Because most  
liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentially  
causing irreparable damage to your computer.  
If you spill something on your computer:  
Attention: Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use).  
Although you might lose some data or work by turning off the computer immediately, leaving the computer  
on might make your computer unusable.  
1. Carefully unplug the ac power adapter immediately.  
2. Turn off the computer immediately. If the computer does not turn off, remove the battery. The more  
quickly you stop the current from passing through the computer the more likely you will reduce damage  
from short circuits.  
3. Wait until you are certain that all the liquid is dry before turning on your computer.  
Note: If you want to replace your keyboard, you can purchase a new one.  
Error messages  
Message: 0177: Bad SVP data, stop POST task.  
Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board  
should be replaced. Have the computer serviced.  
Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup  
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup  
to check security settings, Press F10 and then press Enter to restart the system. If you still have a  
problem, have the computer serviced.  
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Message: 0187: EAIA data access error  
Solution: Check Security settings. Press F10 and then press Enter to restart the system.  
Message: 0188: Invalid RFID Serialization Information Area  
Solution: Reset the Block # 0 and 1, for example, the box serial number, and/or the Block # 4 and 5,  
for example, the UUID. It could be done by using maintenance diskette or USB key. If you still have a  
problem, have the computer serviced.  
Message: 0189: Invalid RFID configuration information area  
Solution: The EEPROM checksum is not correct (block # 4 and 5). See Solution for 0188.  
Message: 0190: Critical low-battery error  
Solution: The computer turned off, because the battery is low. Connect the ac power adapter to the  
computer and charge the battery, or replace the battery with a fully charged one.  
Message: 0191: System Security - Invalid remote change requested  
Solution: Bad system configuration change request has been detected, the BootBlock update has failed,  
or unknown request packet has been detected. To clear the error, enter ThinkPad Setup.  
Message: 0199: System Security - Security password retry count exceeded.  
Solution: This message is displayed if you enter a wrong supervisor password more than three times.  
Confirm the supervisor password and try again. To clear the error, enter ThinkPad Setup.  
Message: 0251: System CMOS checksum bad - Default configuration used  
Solution: The system CMOS might have been corrupted or modified incorrectly by a program that  
changes data stored in CMOS. The computer uses the default settings. Run ThinkPad Setup to reconfigure  
the settings. If you still see the same error code, check the system battery or have the computer serviced.  
Message: 0271: Real Time Clock error - Check Date and Time settings.  
Solution: Neither the date nor the time is set in the computer. Set the date and time through ThinkPad  
Setup.  
Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.  
Solution: The Mini PCI Express network card is not supported on this computer. Remove it.  
Message: 2000: ThinkVantage Active Protection sensor diagnostics failed.  
Solution: ThinkVantage Active Protection sensor is not working correctly. Have the computer serviced.  
Message: 2100: Detection error on HDD0(Main HDD)  
Solution: The hard disk is not working. Have the hard disk serviced.  
Message: 2102: Detection error on HDD2(Mini SATA)  
Solution: The Mini SATA device is not working. Have the Mini SATA device serviced.  
Message: 2110: Read error on HDD0(Main HDD)  
Solution: The hard disk is not working. Have the hard disk serviced.  
Message: 2112: Read error on HDD2(Mini SATA)  
Solution: The Mini SATA device is not working. Have the Mini SATA device serviced.  
Message: 2200: Machine Type and Serial Number are invalid.  
Solution: POST warning message in case MTMSN is not set correctly. Have the computer serviced.  
Message: 2201: Machine UUID is invalid.  
Solution: POST warning message in UUID is not set correctly. Have the computer serviced.  
Message: Fan error  
Solution: Cooling fan has failed. Have the computer serviced.  
Message: Thermal sensing error.  
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Solution: The thermal sensor has a problem. Have the computer serviced.  
Message: This system supports only batteries specially designed for this specific system and  
manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or  
batteries designed for other systems. If an unauthorized battery or a battery designed for another system  
is installed, the system will not charge. Press the ESC key to continue.  
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and  
provides no warranties for failures or damage arising out of their use.  
Solution: Replace the battery with the correct Lenovo battery for this system. If you still see the same  
error message, contact with Lenovo service to have the computer serviced.  
Message: The battery installed is not supported by this system and will not charge. Please replace the  
battery with the correct Lenovo battery for this system. Press the ESC key to continue.  
Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same  
error message, contact Lenovo service to have the computer serviced.  
Errors without messages  
Problem: My screen keeps blanking when I do not want it to.  
Solution: If you system is preinstalled with the Windows 7 operating system, you can disable any system  
timers, such as the LCD turn-off timer or the blank timer by doing the following:  
1. Start Power Manager.  
2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans.  
Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not  
beep while starting up.  
Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the  
power button for four seconds or more. Turn it on and listen again.  
Solution: Ensure that:  
– The battery is installed correctly.  
– The ac power adapter is connected to the computer and the power cord is plugged into a working  
electrical outlet.  
– The computer is turned on. (Turn the power button on again for confirmation.)  
If a power-on password is set:  
– Press any key to display the prompt for the power-on password. If the brightness level of the screen  
is low, increase it by pressing Home.  
Type the correct password and press Enter.  
If these items are correctly set, and the screen remains blank, have the computer serviced.  
Problem: When I turn on the computer, only a white cursor is displayed on a blank screen.  
Solution: If you have modified a partition on your hard disk drive by using partition software, information  
about that partition, or the master boot record might have been destroyed.  
1. Turn off the computer, and then turn it on again.  
2. If you still see only the cursor on the screen, do the following:  
– If you have used the partition software, examine the partition on the hard disk drive by using the  
software, and recover the partition if required.  
– Use the recovery solutions to restore the system to the factory state.  
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If the problem persists, have the computer serviced.  
Problem: My screen goes blank while the computer is on.  
Solution: Your screen saver or power management might have been enabled. Do either of the following:  
Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver.  
– Press the power button to resume from sleep or hibernation.  
Beep errors  
Table 7. Beep errors  
Problem  
Solution  
One short beep, pause, three short beeps, pause, three  
more short beeps, and one short beep  
Ensure that memory modules are installed correctly. If  
they are, and you still hear the beeps, have the computer  
serviced.  
Three short beeps, pause, one short beep, pause, one  
more short beep, and three short beeps  
PCI resource allocation failure. Power off the computer  
and remove the device from the ExpressCard slot. If the  
beeps persist, have the computer serviced.  
One long and two short beeps  
Four cycles of four short beeps  
Five short beeps  
The video function has a problem. Have the computer  
serviced.  
The Security Chip has a problem. Have the computer  
serviced.  
The system board has a problem. Have the computer  
serviced.  
Five short beeps, pause, five short beeps, and pause  
Continue to boot immediately when the error was  
detected.  
Memory module problems  
Print these instructions now and keep it with your computer for reference later.  
If your memory module is not operating properly, check the following items:  
1. Verify that the memory module is installed and seated correctly in your computer.  
It might be necessary to remove all added memory modules to test the computer with only the  
factory-installed memory modules, and then reinstall the memory module one at a time to ensure a  
proper connection. For the procedures to remove and reinstall a memory module, refer to “Replacing  
and installing a memory module” on page 78.  
2. Check for error messages during startup.  
Follow the appropriate corrective actions for Power-on self-test (POST). See “Error messages” on  
page 132.  
3. Verify that the latest UEFI BIOS for your model has been installed.  
4. Verify the proper memory configuration and compatibility including the maximum memory size and the  
memory speed. For details, refer to the instructions in “Replacing and installing a memory module”  
on page 78.  
5. Run the Lenovo Solution Center program.  
Networking problems  
The following are the most common networking problems:  
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Ethernet problems  
Problem: Your computer cannot connect to the network.  
Solution: Ensure that:  
– The cable is installed properly.  
The network cable must be securely connected both to the Ethernet connector of your computer and  
to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is  
100 meters. If the cable is connected and the distance is within acceptable limits but the problem  
persists, try a different cable.  
You are using the correct device driver.  
1. Open Control Panel and click Hardware and Sound Device Manager. If you are prompted for  
an administrator password or confirmation, type the password or provide confirmation.  
2. If the exclamation mark is displayed next to the adapter name under Network adapters, you might  
not be using the correct driver or the driver might have been disabled. To update the driver,  
right-click the highlighted adapter.  
3. Click Update Driver Software, and then follow the instructions on the screen.  
– The switch port and the adapter have the same duplex setting.  
If you configured the adapter for full duplex, ensure that the switch port is also configured for full  
duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost  
connections.  
You have installed all networking software that is necessary for your network environment.  
Check with your LAN administrator for the necessary networking software.  
Problem: The adapter stops working for no apparent reason.  
Solution: The network driver files may be corrupt or missing. Update the driver by referring to the  
“Solution” description for the procedure to ensure that the correct device driver is installed in the  
preceding problem.  
Problem: If your computer is a Gigabit Ethernet model and you use the a speed of 1000 Mbps, the  
connection fails or errors occur.  
Solution:  
– Use Category 5 wiring and ensure that the network cable is securely connected.  
– Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).  
Problem: Your computer is a Fast Ethernet model and you use the speed of 100 Mbps, but the  
connection fails or errors occur.  
Solution:  
– Use Category 5 wiring and ensure that the network cable is securely connected.  
– Connect to a 100 BASE-TX hub/switch (not 100 BASE-T4).  
Problem: The Wake on LAN feature is not working.  
Solution:  
– Ensure that Wake on LAN is enabled in ThinkPad Setup.  
– If it is, check with your LAN administrator for the necessary settings.  
Problem: Your computer cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.  
Solution:  
Try another cable.  
– Ensure that the link partner is set to auto-negotiate.  
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– Ensure that the switch is 802.3ab-compliant (gigabit over copper).  
A wireless LAN problem  
Problem: You cannot connect to the network using the built-in wireless network card.  
Solution: Make sure that:  
Your wireless LAN driver is the latest version.  
• your computer is within range of a wireless access point.  
• The wireless radio is enabled.  
Make sure that the wireless radio is enabled by double-clicking the Access Connections icon in the Windows  
notification area.  
For Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use the  
Access Connections program to verify this case-sensitive information.  
A wireless WAN problem  
Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card.  
Solution: The WAN card is not supported on this computer. Remove it.  
Note: Depending on your computer, some models do not have a wireless WAN card.  
Bluetooth problems  
Note: Check your connection anytime and ensure that no other Bluetooth-enabled device is searching for  
the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.  
Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local  
speaker even though the headset/headphone is connected using Headset profile or AV profile.  
Solution: Do the following:  
1. Exit the program that uses the sound device (for example, Windows Media Player).  
2. Open Control Panel and click Hardware and Sound Sound Playback.  
3. If you are using Headset profile, select Bluetooth Hands-free Audio and click the Set Default  
button. If you are using AV profile, select Stereo Audio and click the Set Default button.  
4. Click OK to close the Sound window.  
Problem: PIM (Personal Information Manager) items sent from Windows 7 operating system cannot be  
received correctly into the address book of any other Bluetooth-enabled device.  
Solution: The Windows 7 operating system send PIM items in XML format, but most Bluetooth-enabled  
devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file  
through Bluetooth, a PIM item sent from the Windows 7 operating system might be saved as a file  
with the extension .contact.  
Problems with keyboard and other pointing devices  
The following are the most common keyboard and other pointing devices problems.  
UltraNav pointing device problems  
Problem: The cursor drifts when the computer is turned on or after it resumes normal operation.  
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Solution: The cursor might drift when you are not using the TrackPoint pointing device during normal  
operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Cursor  
drifting might occur for several seconds under the following conditions:  
– When the computer is turned on.  
– When the computer resumes normal operation.  
– When the TrackPoint pointing device is pressed for a long time.  
– When the temperature changes  
Problem: The TrackPoint pointing device or touch pad does not work.  
Solution: Ensure that the TrackPoint pointing device or touch pad is set to Enabled in the UltraNav  
Device Setting.  
A keyboard problem  
Problem: All or some keys on the keyboard do not work.  
Solution: If an external numeric keypad is connected:  
1. Turn off the computer.  
2. Remove the external numeric keypad.  
3. Turn on the computer and try using the keyboard again.  
If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard,  
making sure that you have seated the connectors properly.  
If the problem remains, ensure that the correct device driver is installed.  
1. Open Control Panel. Change the view of Control Panel from Category to Large icons or Small icons.  
2. Click Keyboard.  
3. Select the Hardware tab. In the Device Properties, ensure that the Device Status is This device  
is working properly.  
If keys on the keyboard still do not work, have the computer serviced.  
Problems with display and multimedia devices  
This topic includes the most common problems with displays and multimedia devices, including the  
computer display, the external monitor, audio devices, and the optical drive.  
Computer screen problems  
Problem: The screen is blank.  
Solution: Do the following:  
– Press Fn+F7 to bring up the image.  
– If you are using the ac power adapter, or using the battery and the battery status indicator is on (is  
green), press Fn+F9 to make the screen brighter.  
– If the sleep status indicator is on (is green), press Fn to resume from the sleep mode.  
– If the problem persists, follow the solution for the following problems.  
Problem: The screen is unreadable or distorted.  
Solution: Ensure that:  
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– The display device driver is installed correctly.  
– The screen resolution and color quality are correctly set.  
– The monitor type is correct.  
To check these settings, do the following:  
1. Right-click on the desktop, and click Personalize.  
2. Click Display at the left.  
3. Select Change display settings. Check whether the screen resolution is correctly set.  
4. Click Advanced Settings.  
5. Click the Adapter tab. Ensure that the correct device driver name is shown in the adapter information  
window.  
Note: The device driver name depends on the video chip that has been installed on your computer.  
6. Click the Properties button. If you are prompted for an administrator password or confirmation, type  
the password or provide confirmation. Check the Device status box and make sure that the device  
is working correctly. If not, click the Troubleshoot button and follow the instructions on the screen.  
7. Click the Monitor tab. Ensure that the correct device driver name is shown in the adapter information  
window.  
8. Click the Properties button. If you are prompted for an administrator password or confirmation, type  
the password or provide confirmation. Check the Device status box and make sure that the device  
is working correctly. If not, click the Troubleshoot button and follow the instructions on the screen.  
9. Click the Color Management tab. Check whether the color quality is correctly set, and ensure  
that the other information also is correct. If you are prompted for an administrator password or  
confirmation, type the password or provide confirmation. Check the Device status box and ensure  
that the device is working correctly. If not, click the Troubleshoot button and follow the instructions  
on the screen.  
Problem: Incorrect characters appear on the screen.  
Solution: Did you install the operating system or program correctly? If they are installed and configured  
correctly, have the computer serviced.  
Problem: The screen stays on even after you turn off your computer.  
Solution: Press and hold the power button for 4 seconds or over to turn off your computer, then turn  
it on again.  
Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.  
Solution: This is an intrinsic characteristic of the TFT technology. Your computer's display contains  
multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen  
might exist all the time.  
External monitor problems  
Problem: The external monitor is blank.  
Solution: To bring up the image, press Fn+F7 and select the desired monitor. If the problem persists,  
do the following:  
1. Connect the external monitor to another computer to ensure that it works.  
2. Reconnect the external monitor to your computer.  
3. Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that  
are supported.  
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– If the external monitor supports the same resolution as the computer display or a higher resolution,  
view output on the external monitor or on both the external monitor and the computer display.  
– If the external monitor supports a lower resolution than the computer display, view output on the  
external monitor only. (If you view output on the both the computer display and the external  
monitor, the external monitor screen will be blank or distorted.)  
Problem: You cannot set a higher resolution than the present one on your external monitor.  
Solution:  
– Ensure that monitor information is correct. Do the following:  
1. Right-click on the desktop, and click Screen resolution.  
Note: If your computer cannot detect the external monitor, click the Detect button.  
2. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).  
3. Click Advanced Settings.  
4. Click the Adapter tab.  
5. Ensure that the correct device driver name is shown in the adapter information window.  
Note: The device driver name depends on the video chip that has been installed on your computer.  
6. Click OK.  
If the information is incorrect, reinstall the device driver.  
– Check the monitor type and, if necessary, update the driver by doing the following:  
1. Connect the external monitor to the monitor connector, and then connect the monitor to an  
electrical outlet.  
2. Turn on the external monitor and the computer.  
3. Right-click on the desktop, and click Screen resolution.  
Note: If your computer cannot detect the external monitor, click the Detect button.  
4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).  
5. Click Advanced Settings.  
6. Click the Monitor tab. Check the monitor information window to ensure that the monitor type is  
correct. If it is, click OK to close the window; otherwise do the following.  
7. If more than one monitor type is displayed, select Generic PnP Monitor or Generic Non-PnP  
Monitor.  
8. Click Properties. If you are prompted for an administrator password or confirmation, type the  
password or provide confirmation.  
9. Click the Driver tab.  
10. Click Update Driver.  
11. Click Browse my computer for driver software, and then click Let me pick from a list of  
device drivers on my computer.  
12. Clear the Show compatible hardware check box.  
13. Select Manufacturer and Model for your monitor.  
14. After updating the driver, click Close.  
15. Set Resolution.  
Note: To change the color settings, select the Monitor tab, then set Colors.  
16. Click OK.  
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Problem: The screen is unreadable or distorted.  
Solution: Ensure that:  
– The monitor information is correct. (Refer to the “Solution” for setting a higher resolution on the  
external monitor.)  
– The appropriate monitor type is selected. (Refer to the “Solution” for setting a higher resolution on  
the external monitor.)  
Ensure that an appropriate refresh rate is selected by doing the following:  
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical  
outlet.  
2. Turn on the external monitor and the computer.  
3. Right-click on the desktop, and click Screen resolution.  
Note: If your computer cannot detect the external monitor, click the Detect button.  
4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).  
5. Click Advanced Settings.  
6. Click the Monitor tab.  
7. Select the correct screen refresh rate.  
Problem: Wrong characters appear on the screen.  
Solution: Did you follow the correct procedure in installing the operating system or program? If you  
did, have the external monitor serviced.  
Problem: The Extend desktop function does not work.  
Solution: Enable the Extend desktop function. See “Enabling the Extend desktop function” on page 41.  
Problem: Display switching does not work.  
Solution: If you use the Extend desktop function, disable it, and change the display output location. If  
a DVD movie or a video clip is playing, stop the playback, close the program, and then change the  
display output location.  
Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh  
rate on the secondary display.  
Solution: Change the resolution depth to lower settings for the primary display. Refer to the “Solution” for  
“The Extend desktop function does not work” above.  
Problem: The screen position on the external monitor is incorrect when that monitor is set for a high  
resolution.  
Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or  
right on the screen. To correct this, first ensure that your external monitor supports the display mode, that  
is, the resolution and the refresh rate, that you have set. If it does not, set a display mode that the monitor  
supports. If it does support the display mode you have set, go to the setup menu for the monitor itself  
and adjust the settings there. Usually the external monitor has buttons for access to the setup menu.  
For details, see the documentation that comes with the computer.  
Audio problems  
Problem: Wave or MIDI sound does not play correctly.  
Solution: Ensure the built-in audio device is configured correctly by doing the following:  
1. Open Control Panel.  
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2. Click Hardware and Sound.  
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the  
password or provide confirmation.  
4. Double-click Sound, video and game controllers.  
5. Ensure the following device is enabled and configured correctly:  
– Realtek High Definition Audio  
Problem: Recordings made by using the Microphone input are not loud enough.  
Solution: Ensure that Microphone Boost is turned on and set by doing the following:  
1. Open Control Panel.  
2. Click Hardware and Sound  
3. Click Sound.  
4. Click the Recording tab in the Sound window.  
5. Select Microphone, and click the Properties button.  
6. Click the Levels tab, and move the Microphone Boost slider upwards.  
7. Click OK.  
Notes:  
– The names of windows or fields are slightly different depending on the operating system you use.  
– For details about controlling volume, refer to your Windows online help.  
Problem: A volume or balance slider cannot be moved.  
Solution: The slider might be grayed out. This means that its position is fixed by the hardware and  
cannot be changed.  
Problem: The volume sliders do not stay in place when some audio programs are used.  
Solution: It is normal for the sliders to change position when certain sound programs are used. The  
programs are aware of the Volume Mixer window and are allowed to change the settings themselves. An  
example is the Windows Media Player. Usually the program has sliders available to control the sound  
from within the program.  
Problem: The balance slider cannot completely mute one channel.  
Solution: The control is designed to compensate for minor differences in balance and does not  
completely mute either channel.  
Problem: There is no volume control for MIDI sound on the Volume Mixer window.  
Solution: Use the hardware volume control.  
Problem: The sound cannot be turned off completely even if you set the Master volume control at  
minimum.  
Solution: You can still hear some sound even though you have set the Master volume control at minimum.  
To turn off the sound completely, go to the Master volume control and select Mute speakers.  
Problem: When you connect a headphone to your computer while playing sound, a speaker does not  
produce sound in the MULTI-STREAM mode at Realtek HD Audio Manager.  
Solution: Once the headphone is attached, the streaming is automatically redirected to it. If you want  
to listen to sound from the speakers again, be sure to set those speakers as the default device. The  
procedure is as follows:  
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1. Open Control Panel and click Hardware and Sound.  
2. Click the Realtek HD Audio Manager icon. The Realtek HD Audio Manager window opens.  
3. Look at the playback devices. If you have attached a headphone, the headphone will be automatically  
set as the default device, and the icon for that headphone will be checked.  
4. To set a different device as the default, just double-click the icon for those speakers. That icon  
will now have a check mark.  
5. Play any sound by use of a music program such as Windows Media Player. Ensure that sound  
comes from the speakers.  
For details, refer to the help information system for Realtek HD Audio Manager.  
Fingerprint reader problems  
Problem: The surface of the reader is dirty, stained, or wet.  
Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth.  
Problem: The reader often fails to enroll or authenticate your fingerprint.  
Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader  
with a dry, soft, lint-free cloth.  
For tips on how to maintain the fingerprint reader, refer to “Maintaining the fingerprint reader” on page 57.  
Battery and power problems  
This section tells what to do if you have battery and power problems.  
Battery problems  
Problem: The battery pack cannot be fully charged in the standard charge time when the computer is  
powered off.  
Solution: The battery pack might be over-discharged. Do the following:  
1. Turn off the computer.  
2. Ensure that the over-discharged battery pack is in the computer.  
3. Connect the ac power adapter to the computer and let it charge.  
If a quick charger is available, use it to charge the over-discharged battery pack.  
If the battery pack cannot be fully charged in 24 hours, use a new battery pack.  
Problem: Your computer shuts down before the battery status indicator shows empty, or your computer  
operates after the battery status indicator shows empty.  
Solution: Discharge and recharge the battery pack.  
Problem: The operating time for a fully charged battery pack is short.  
Solution: Discharge and recharge the battery pack. If your battery operating time is still short, use a  
new battery pack.  
Problem: The computer does not operate with a fully charged battery pack.  
Solution: The surge protector in the battery pack might be active. Turn off the computer for one minute to  
reset the protector; then turn on the computer again.  
Problem: The battery pack cannot be charged.  
Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the  
computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it  
still cannot be charged, have it serviced.  
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This system supports only batteries specially designed for this specific system and manufactured  
by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries  
designed for other systems. If an unauthorized battery or a battery designed for another system is  
installed, the system will not charge.  
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and  
provides no warranties for failures or damage arising out of their use.  
An ac power adapter problem  
Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the  
power adapter (power plug) icon is not displayed in the Windows notification area. Also the ac power  
indicator does not light up.  
Solution: Do the following:  
1. Ensure that the connection of the ac power adapter is correct. For instructions on connecting the ac  
power adapter, see Safety, Warranty and Setup Guide that comes with your computer.  
2. If the connection of the ac power adapter is correct, turn off the computer, then disconnect the ac power  
adapter and remove the main battery.  
3. Reinstall the battery and reconnect the ac power adapter, then turn on the computer.  
4. If the power adapter icon still is not displayed in the Windows notification area and the ac power  
indicator does not light up, have the ac power adapter and your computer serviced.  
Note: To display the power adapter (power plug) icon, click Show hidden icons in the Windows notification  
area.  
Power problems  
Print these instructions now and keep it with your computer for reference later.  
If your computer is getting no power at all, check the following items:  
1. Verify the power button. Refer to “System-status indicators” on page 8. The power button is illuminated  
whenever the computer is on. It is not illuminated in sleep or hibernation mode.  
2. Check all power connections. Remove any power strips and surge protectors to connect the ac power  
adapter directly to the ac power outlet.  
3. Inspect the ac power adapter. Check for any physical damage, and ensure that the power cable is firmly  
attached to the adapter brick and the computer.  
4. Verify the ac power source is working by attaching another device to the outlet.  
5. Remove the computer from the docking station or port replicator.  
6. Remove all devices and then test for system power with minimal devices attached.  
a. Disconnect the ac power adapter and all cables from the computer.  
b. Close the computer display, and turn the computer over.  
c. Remove the battery, memory module, Mini PCI ExpressCards, optical drive, hard disk drive or  
solid-state drive. See Chapter 6 “Replacing devices” on page 69.  
d. Wait for 30 seconds, and then reinstall the SO-DIMM and the known good battery or the ac power  
adapter to test the computer with minimal devices attached first.  
e. Reinstall each device one at a time that you have removed in the earlier steps.  
If your computer does not run on battery power, check the following items:  
1. Remove and reseat the battery to ensure that it is properly connected. Refer to “Replacing the battery”  
on page 69.  
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2. Swap batteries with another similar model, if available.  
If another similar ThinkPad model is available, then verify that the battery pack works in the other  
computer and that the battery pack for the other model works in this computer.  
3. Verify the battery-status indicator. Refer to “Power status indicators” on page 8.  
The battery-status indicator is normally illuminated whenever the battery is installed and the computer is  
on, or the ac power adapter is connected and the battery is charging. This indicator may be blinking or  
solid in either orange or green color depending on the status of the battery.  
A power button problem  
Problem: The system does not respond, and you cannot turn off the computer.  
Solution: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the  
system is still not reset, remove the ac power adapter and the battery.  
Boot problems  
Print these instructions now and keep them with your computer for reference later.  
If you receive an error message before the operating system loads, follow the appropriate corrective actions  
for POST error messages.  
If you receive an error message while the operating system is loading the desktop configuration after the  
POST is completed, check the following items:  
1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message.  
2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the  
error message.  
Sleep and hibernation problems  
Problem: The computer enters sleep mode unexpectedly.  
Solution: If the processor overheats, the computer automatically enter sleep mode to allow the computer  
to cool and to protect the processor and other internal components. Check the settings for sleep mode.  
Problem: The computer enters sleep mode (the sleep indicator turns on) immediately after Power-on  
self-test.  
Solution: Ensure that:  
– The battery is charged.  
– The operating temperature is within the acceptable range. Refer to “Operating environment” on page  
14.  
If the battery is charged and the temperature is within range, have the computer serviced.  
Problem: The “critical low-battery error” message appears, and the computer immediately turns off.  
Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it  
into an electrical outlet, or replace the battery with a charged one.  
Problem: The computer display remains blank after you press Fn to return from sleep mode.  
Solution: Check whether an external monitor was disconnected or turned off while the computer was  
in sleep mode. If you disconnected or turned off the external monitor, connect it or turn it on before  
resuming the computer from the sleep mode. When resuming the computer from the sleep mode without  
attaching the external monitor or turning it on, and the computer display remains blank, press Fn+F7 to  
bring up the computer display.  
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Problem: The computer does not return from sleep mode, or the sleep indicator stays on and the  
computer does not work.  
Solution: If the system does not return from sleep mode, it may have entered sleep or hibernation mode  
automatically because the battery is depleted. Check the sleep indicator.  
– If the sleep indicator is on, your computer is in sleep mode. Connect the ac power adapter to the  
computer, then press Fn.  
– If the sleep indicator is off, your computer is in hibernation mode or power-off state. Connect the ac  
power adapter to the computer, then press the power button to resume operation.  
If the system still does not return from sleep mode, your system may stop responding and you may not be  
able to turn off the computer. In this case, you need to reset the computer. If you have not saved your  
data, it may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the  
system is still not reset, remove the ac power adapter and the battery.  
Problem: Your computer does not enter sleep or hibernation mode.  
Solution: Check whether any option has been selected to disable your computer from entering sleep  
or hibernation mode.  
If your computer tries to enter sleep mode but the request is rejected, the device in the USB connector  
might be disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device.  
Problem: The battery discharges slightly while the computer is in hibernation mode.  
Solution: If the wakeup function is enabled, the computer consumes small amount of power. This is not  
a defect. For details, refer to “Power-saving modes” on page 31.  
Problems with drives and other storage devices  
This section includes hard disk drive problems and optical drive problems.  
Hard disk drive problems  
Problem: The hard disk drive makes a rattling noise intermittently.  
Solution: The rattling noise might be heard:  
– When the hard disk drive begins or finishes getting access to data.  
– When you carry the hard disk drive.  
When you carry your computer.  
This is a normal characteristic of a hard disk drive and is not a defect.  
Problem: The hard disk drive does not work.  
Solution: In the Boot menu in the ThinkPad Setup, ensure that the hard disk drive is included in the Boot  
priority order list. If it is included in the Excluded from boot order list, it is disabled. Select the entry for  
it in the list and press the x key. This moves the entry to the Boot priority order list.  
Problem: After setting a hard disk password on the hard disk drive of the computer, you moved the drive  
to another computer. Now you cannot unlock the hard disk password.  
Solution: Your computer supports an enhanced password algorithm. Computers older than yours may  
not support such a security function.  
A solid-state drive problem  
Problem: When you compress files or folders by use of the data compression function in Windows, and then  
decompress them, the process of writing to or reading from the files or folders is slow.  
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Solution: Apply the disk defragmentation tool in Windows for faster access to the data.  
Optical drive problems  
Problem: The optical drive, such as a CD, DVD, or CD-RW drive, does not work.  
Solution: Ensure that the computer is turned on and a CD, DVD, or CD-RW is properly loaded on the  
center pivot of the drive. (You should hear a click.)  
Ensure that the drive connector is firmly connected to the computer. If you use an option that has a bay  
for installing the drive, ensure that the option is firmly connected to the computer and works properly.  
Ensure that the drive tray is firmly closed.  
Ensure that the device drivers are correctly installed.  
Problem: You hear a noise from the drive when the CD, DVD, or CD-RW is spinning.  
Solution: If the disc is not properly loaded on the center pivot of the drive, it may rub against the drive  
cover and make a noise. Ensure that the disc is loaded properly in the drive.  
Problem: The disc tray of the optical drive does not come out at once when you press the eject button.  
Solution: The empty disc tray may not come out as quickly as you expect, but the delay is normal. When  
no disc is in the optical drive, the drive is automatically turned off to save energy. Then, when you press  
the eject button, it takes a little while to turn on the optical drive and pull out the disc tray. If you need to  
pull out the tray immediately, press the eject button again.  
Problem: The tray does not open even if you press the eject button.  
Solution: When your computer is not turned on, pressing the eject button does not cause the drive tray  
to open. Ensure that the computer is turned on and that the drive connector is firmly connected to the  
computer.  
If the tray still does not open, ensure that the computer is running, and insert the end of a straightened  
paper clip into the emergency eject hole. The tray will open.  
Problem: An optical medium, such as a CD, a DVD, or a CD-RW, cannot be read.  
Solution: Ensure that the disc is not dirty. If it is, clean it with a cleaner kit.  
Test another disc. If the computer can read the other disc, the first one might be defective.  
Ensure that the disc is loaded on the center pivot of the drive with the label side up. (You should hear a  
click.)  
Ensure that the format of the disc is in one of the following formats:  
– Music CD  
– CD-ROM or CD-ROM XA  
– Multisession photo CD  
– Video CD  
– DVD-ROM (DVD-video)  
Problem: The computer cannot play a CD, or the sound quality is not good.  
Solution: Ensure that the disk meets the standards for your country. Usually, a disk that meets the local  
standards is marked with a CD logo on the label. If you use a disc that does not meet these standards, we  
cannot guarantee that it will play, or that, if it does play, the sound quality will be good.  
A software problem  
Problem: A program does not run correctly.  
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Solution: Ensure that the problem is not being caused by the program.  
Check that your computer has the minimum required memory to run the program. Refer to the manuals  
supplied with the program.  
Check the following:  
• The program is designed to operate with your operating system.  
• Other programs run correctly on your computer.  
• The necessary device drivers are installed.  
• The program works when it is run on some other computer.  
If an error message appears while you are using the program, refer to the manuals supplied with the program.  
If the program still does not run correctly, contact your place of purchase or a service representative for help.  
Problems with ports and connectors  
The following are the most common problems with ports and connectors.  
A USB problem  
Problem: A device connected to the USB connector does not work.  
Solution: Open the Device Manager window. Ensure that the USB device setup is correct, and that the  
assignment of computer resource and the installation of the device driver are correct by doing the following:  
1. Click Start Control Panel.  
2. Click Hardware and Sound.  
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the  
password or provide confirmation.  
Refer to “Diagnosing problems” on page 131 and run a diagnostic test of the USB connector.  
Docking station or port replicator problems  
Problem: The computer does not start when you try to turn it on, and does not respond when you try  
to resume operation.  
Solution: Ensure that:  
– The ac power adapter is connected to the port replicator.  
– The computer is securely attached to the port replicator.  
Problem: Some functions of the port replicator do not work.  
Solution: Ensure that:  
– The ac power adapter is connected to the port replicator.  
– The computer is securely attached to the port replicator.  
– The port replicator attached to your computer is a ThinkPad Port Replicator Series 3, a ThinkPad Mini  
Dock Series 3, a ThinkPad Mini Dock Plus Series 3, a Port Replicator Series 3 with USB 3.0, a Mini  
Dock Series 3 with USB 3.0, or a Mini Dock Plus Series 3 with USB 3.0.  
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Chapter 11. Getting support  
This chapter provides information about getting help and support from Lenovo.  
Before you contact Lenovo  
Often, you can solve your computer problems by referring to the information in the explanations of error  
codes, running diagnostic programs, or by consulting the ThinkPad Web site.  
Registering your computer  
Register your computer with Lenovo. For more information, see “Registering your computer” on page 21.  
Download system updates  
Downloading updated software might resolve problems you experience with your computer.  
To download updated software, go to following Web site and follow the instructions on the screen:  
http://www.lenovo.com/support  
Record information  
Before you talk to a Lenovo representative, record the following important information about your computer.  
Record problem symptoms and details  
Collect the answers to the questions below before you call for help. Then, you will be able to get help  
as quickly as possible.  
• What is the problem? Is it continuous or intermittent?  
• Is there an error message that appears? What is the error code, if any?  
• What operating system are you using? Which version?  
• Which software programs were running at the time of the problem?  
• Can the problem be reproduced? If so, how?  
Record system information  
The serial number label is on the bottom of your computer. Record the machine type and the serial number.  
• What is the name of your Lenovo product?  
• What is the machine type?  
• What is the serial number?  
Getting help and service  
If you need help, service, technical assistance, or just want more information about Lenovo products, you  
will find a wide variety of sources available from Lenovo to assist you. This section contains information  
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about where to go for additional information about Lenovo and our products, what to do if you experience a  
problem with your computer, and whom to call for service should it be necessary.  
Information about your computer and preinstalled software, if any, is available in the documentation that  
comes with your computer. That documentation includes printed books, online books, readme files, and  
help files. In addition, information about Lenovo products is available on the World Wide Web.  
Microsoft Service Packs are the latest software source for Windows product updates. They are available  
through Web download (connection charges might apply) or through disc. For more specific information  
and links, please go to http://www.microsoft.com. Lenovo offers Up and Running technical assistance with  
installation of, or questions related to, Service Packs for your Lenovo-preloaded Microsoft Windows product.  
For information, please contact the Customer Support Center.  
Using diagnostic programs  
Many computer problems can be solved without outside assistance. If you experience a problem with your  
computer, the first place to start is the troubleshooting information of your computer documentation. If you  
suspect a software problem, see the documentation, including readme files and help information systems  
that comes with the operating system or program.  
ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify  
hardware problems. See “Diagnosing problems” on page 131 for instructions on using the diagnostic  
programs.  
The troubleshooting information or the diagnostic programs might tell you that you need additional or  
updated device drivers or other software. You can get the latest technical information and download device  
drivers and updates from the Lenovo Web site at http://www.lenovo.com/support.  
Lenovo Support Web site  
Technical support information is available on the Lenovo Support Web site at:  
http://www.lenovo.com/support  
This Web site is updated with the latest support information such as the following:  
• Drivers and software  
• Diagnostic solutions  
• Product and service warranty  
• Product and parts details  
• User guides and manuals  
• Knowledge base and frequently asked questions  
Calling Lenovo  
If you have tried to correct the problem yourself and still need help, during the warranty period, you can  
get help and information by telephone through the Customer Support Center. The following services are  
available during the warranty period:  
• Problem determination - Trained personnel are available to assist you with determining if you have a  
hardware problem and deciding what action is necessary to fix the problem.  
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,  
trained service personnel are available to provide the applicable level of service.  
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• Engineering change management - Occasionally, there might be changes that are required after a product  
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes  
(ECs) available that apply to your hardware.  
The following items are not covered:  
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts  
Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.  
• Identification of software problem sources  
• Configuration of UEFI BIOS as part of an installation or upgrade  
• Changes, modifications, or upgrades to device drivers  
• Installation and maintenance of network operating systems (NOS)  
• Installation and maintenance of programs  
For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product,  
refer to the Safety, Warranty, and Setup Guide that came with your computer.  
If possible, be near your computer when you make your call in case the technical assistance representative  
needs to help you resolve a computer problem. Please ensure that you have downloaded the most current  
drivers and system updates, run diagnostics, and recorded information before you call. When calling for  
technical assistance, please have the following information available:  
• Machine Type and Model  
• Serial numbers of your computer, monitor, and other components, or your proof of purchase  
• Description of the problem  
• Exact wording of any error messages  
• Hardware and software configuration information for your system  
Telephone numbers  
For a list of the Lenovo Support phone numbers for your country or region, go to  
http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with  
your computer.  
Phone numbers are subject to change without notice. The latest phone numbers are available at  
http://www.lenovo.com/support/phone. If the number for your country or region is not provided, contact  
your Lenovo reseller or Lenovo marketing representative.  
Purchasing additional services  
During and after the warranty period, you can purchase additional services, such as support for Lenovo  
and non-Lenovo hardware, operating systems, and programs; network setup and configuration service;  
upgraded or extended hardware repair services; and custom installations service. Service availability and  
service name might vary by country.  
For more information about these services, go to:  
http://www.lenovo.com/accessories/services/index.html  
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Appendix A. Regulatory information  
This section introduces regulatory information for users.  
Wireless related information  
Wireless interoperability  
The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that  
is based on DSSS, CCK, and/or OFDM radio technology, and is compliant to:  
• The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0 on Wireless LANs, as defined and approved by  
the Institute of Electrical and Electronics Engineers.  
• The WiFi certification as defined by the Wi-Fi Alliance.  
Your Bluetooth card is compliant with Bluetooth Specification 4.0 as defined by the Bluetooth Special  
Interest Group SIG. It supports the following profiles:  
• Advanced Audio Distribution Profile (A2DP)  
• Audio/Video Control Transport Protocol (AVCTP)  
• Audio/Video Distribution Transport Protocol (AVDTP)  
• A/V Remote Control Profile (AVRCP)  
• Basic Imaging Profile (BIP)  
• Basic Printing Profile (BPP)  
• Dial-Up Networking Profile (DUN)  
• File Transfer Profile (FTP)  
• Generic Access Profile (GAP)  
• Generic A/V Distribution Profile (GAVDP)  
• Hardcopy Cable Replacement Profile (HCRP)  
• Headset Profile (HSP)  
• Hands-Free Profile (HFP)  
• Human Interface Device Profile (HID)  
• Message Access Profile (MAP)  
• Object Exchange Protocol (OBEX)  
• Object Push Profile (OPP)  
• Personal Area Networking Profile (PAN)  
• Phone Book Access Profile (PBAP)  
• Service Discovery Protocol (SDP)  
• Synchronization Profile (SYNC)  
• Video Distribution Profile (VDP)  
• Generic Attribute Profile (GATT)  
• Proximity Profile  
• Find Me Profile  
• Immediate Alert Profile  
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• Battery Status Profile  
Usage environment and your health  
Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the  
level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like  
for example mobile phones.  
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety  
standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and  
recommendations reflect the consensus of the scientific community and result from deliberations of panels  
and committees of scientists who continually review and interpret the extensive research literature.  
In some situation or environment, the use of integrated wireless cards might be restricted by the proprietor  
of the building or responsible representatives of the organization. These situations and areas might for  
example include:  
• Using the integrated wireless cards on board of airplanes, in hospitals or near petrol stations, blasting  
areas (with electro-explosive devices), medical implants or body-worn electronic medical devices, such  
as pace makers.  
• In any other environment where the risk of interference to other devices or services is perceived or  
identified as harmful.  
If you are uncertain of the policy that applies to the use of wireless devices in a specific organization (such as  
airport or hospital), you are encouraged to ask for authorization to use integrated wireless cards prior to  
turning on the computer.  
Location of the UltraConnect wireless antennas  
ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception,  
enabling wireless communication wherever you are.  
The following shows the location of each built-in wireless antenna.  
1 Wireless LAN and WiMAX combo antenna (Main)  
The main antenna connected to the wireless LAN or WiMAX feature is located at the top left corner of  
the computer display.  
2 Wireless WAN antenna (Auxiliary)  
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If your computer comes with a wireless WAN feature, its auxiliary transmitter antenna is located at the  
top left side of the computer display.  
3 Wireless WAN antenna (Main)  
If your computer comes with a wireless WAN feature, its main transmitter antenna is located at the top right  
side of the computer display.  
4 Wireless LAN and WiMAX combo antenna (Auxiliary)  
The auxiliary antenna connected to the wireless LAN or WiMAX feature is located at the top right corner of  
the computer display.  
Locating wireless regulatory notices  
For more information about the wireless regulatory notices, refer to the ThinkPad Regulatory Notice shipped  
with your computer.  
If your computer is shipped without the ThinkPad Regulatory Notice, you can find it on the Web site  
http://www.lenovo.com/ThinkPadUserGuides.  
Export classification notice  
This product is subject to the United States Export Administration Regulations (EAR) and has an Export  
Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed  
countries in the EAR E1 country list.  
Electronic emission notices  
The following information refers to the ThinkPad L430 and L530, machine type 2464, 2465, 2466, 2468,  
2469, 2475, 2478, 2479, 2481, and 2485.  
Federal Communications Commission Declaration of Conformity  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult an authorized dealer or service representative for help.  
Lenovo is not responsible for any radio or television interference caused by using other than specified or  
recommended cables and connectors or by unauthorized changes or modifications to this equipment.  
Unauthorized changes or modifications could void the user's authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)  
this device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
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Responsible Party:  
Lenovo (United States) Incorporated  
1009 Think Place - Building One  
Morrisville, NC 27560  
Phone Number: 919-294-5900  
Industry Canada Class B emission compliance statement  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
European Union - Compliance to the Electromagnetic Compatibility  
Directive  
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the  
approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot  
accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended  
modification of the product, including the installation of option cards from other manufacturers.  
This product has been tested and found to comply with the limits for Class B Information Technology  
Equipment according to European Standard EN 55022. The limits for Class B equipment were derived  
for typical residential environments to provide reasonable protection against interference with licensed  
communication devices.  
EU Contact:Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia  
German Class B compliance statement  
Deutschsprachiger EU Hinweis:  
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit  
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur  
Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten  
und hält die Grenzwerte der EN 55022 Klasse B ein.  
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu  
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.  
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt  
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne  
Empfehlung der Lenovo gesteckt/eingebaut werden.  
Deutschland:  
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln  
Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“  
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der  
EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.  
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Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit  
von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische  
Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für  
Geräte der Klasse B.  
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen  
- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo  
(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.  
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:  
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.  
Korea Class B compliance statement  
Japan VCCI Class B compliance statement  
Japan compliance statement for products which connect to the power  
mains with rated current less than or equal to 20 A per phase  
Lenovo product service information for Taiwan  
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Appendix B. WEEE and recycling statements  
Lenovo encourages owners of information technology equipment to responsibly recycle their equipment  
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in  
recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site  
at http://www.lenovo.com/social_responsibility/us/en/.  
Important WEEE information  
The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example,  
European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011). Appliances are  
labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE).  
These regulations determine the framework for the return and recycling of used appliances as applicable  
within each geography. This label is applied to various products to indicate that the product is not to be  
thrown away, but rather put in the established collective systems for reclaiming these end of life products.  
Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of  
life EEE as unsorted municipal waste, but use the collection framework available to them for the return,  
recycle, and recovery of WEEE and to minimize any potential effects of EEE on the environment and  
human health due to the presence of hazardous substances. For additional WEEE information go to:  
http://www.lenovo.com/recycling  
Battery recycling information for Japan  
Collecting and recycling a disused Lenovo computer or monitor  
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property  
of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of  
Resources. Computers and monitors are categorized as industrial waste and should be properly disposed  
of by an industrial waste disposal contractor certified by a local government. In accordance with the Law  
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and  
Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,  
visit the Lenovo Web site at http://www.lenovo.com/services_warranty/jp/ja/recycle/pcrecycle/.  
Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of  
home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service  
is provided free of charge for home-used computers sold after October 1, 2003. For details, go to  
http://www.lenovo.com/services_warranty/jp/ja/recycle/personal/.  
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Disposing of a Lenovo computer components  
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other  
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit  
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.  
Disposing of disused lithium batteries from Lenovo computers  
A button-shaped lithium battery is installed on the system board of your Lenovo computer to provide power  
to the computer clock while the computer is off or disconnected from the main power source. If you want to  
replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If  
you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape,  
contact your place of purchase, and follow their instructions. If you use a Lenovo computer at home and  
need to dispose of a lithium battery, you must comply with local ordinances and regulations.  
Disposing of a disused battery pack from Lenovo notebook computers  
Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack. If  
you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery  
pack, contact the proper person in Lenovo sales, service, or marketing, and follow that person's instructions.  
You also can refer to the instructions at http://www.lenovo.com/jp/ja/environment/recycle/battery/.  
If you use a Lenovo notebook computer at home and need to dispose of a battery pack, you  
must comply with local ordinances and regulations. You also can refer to the instructions at  
http://www.lenovo.com/jp/ja/environment/recycle/battery/.  
Battery recycling information for Brazil  
Declarações de Reciclagem no Brasil  
Descarte de um Produto Lenovo Fora de Uso  
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de  
coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas  
especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de  
acordo com a legislação local.  
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua  
um produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:  
[email protected], informando o modelo, número de série e cidade, a fim de enviarmos as instruções  
para o correto descarte do seu produto Lenovo.  
Battery recycling information for Taiwan  
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Battery recycling information for the European Union  
Notice: This mark applies only to countries within the European Union (EU).  
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC  
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the  
framework for the return and recycling of used batteries and accumulators as applicable throughout the  
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown  
away, but rather reclaimed upon end of life per this Directive.  
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate  
that they are to be collected separately and recycled at end of life. The label on the battery may also  
include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for  
cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted  
municipal waste, but use the collection framework available to customers for the return, recycling, and  
treatment of batteries and accumulators. Customer participation is important to minimize any potential  
effects of batteries and accumulators on the environment and human health due to the potential presence of  
hazardous substances. For proper collection and treatment, go to:  
http://www.lenovo.com/recycling  
Battery recycling information for the United States and Canada  
Appendix B. WEEE and recycling statements 161  
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Appendix C. ENERGY STAR model information  
ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department  
of Energy aimed at saving money and protecting the environment through energy efficient products and  
practices.  
Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. Lenovo  
computers of the following machine type, if the ENERGY STAR mark is affixed, have been designed and  
tested to conform to the ENERGY STAR program requirements for computers.  
2464, 2465, 2466, 2468, 2469, 2475, 2478, 2479, 2481, and 2485  
By using ENERGY STAR qualified products and taking advantage of the power-management features  
of your computer, you can help reduce the consumption of electricity. Reduced electrical consumption  
can contribute to potential financial savings, a cleaner environment, and the reduction of greenhouse gas  
emissions.  
For more information about ENERGY STAR, go to: http://www.energystar.gov  
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To  
help in this endeavor, Lenovo has preset the following power-management features to take effect when your  
computer has been inactive for a specified length of time:  
Power plan: Energy Saver (settings when plugged into ac power)  
Turn off the display: After 10 minutes  
• Put the computer into sleep: After 20 minutes  
• Advanced power settings:  
Turn off hard disks: After 15 minutes  
– Hibernate: Never  
To awaken your computer from sleep mode, press the Fn key on your keyboard. For more information about  
these settings, see the Windows Help and Support information on your computer.  
The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the  
setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN  
enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the  
time in sleep mode, by disabling the setting of Wake on LAN for sleep mode. To disable the setting of  
Wake on LAN for sleep mode, do the following:  
1. Open Control Panel.  
2. Click Hardware and Sound Device Manager.  
3. In the Device Manager window, expand Network adapters.  
4. Right-click your network adapter device, and click Properties.  
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5. Click the Power Management tab.  
6. Clear the Allow this device to wake the computer check box.  
7. Click OK.  
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Appendix D. Restriction of Hazardous Substances Directive  
(RoHS)  
European Union RoHS  
Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive  
2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic  
equipment (“RoHS recast” or “RoHS 2”).  
For more information about Lenovo progress on RoHS, go to:  
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf  
China RoHS  
Turkish RoHS  
The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use  
of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).  
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Ukraine RoHS  
India RoHS  
RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.  
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Appendix E. Notices  
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult  
your local Lenovo representative for information on the products and services currently available in your  
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that  
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service  
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's  
responsibility to evaluate and verify the operation of any other product, program, or service.  
Lenovo may have patents or pending patent applications covering subject matter described in this  
document. The furnishing of this document does not give you any license to these patents. You can send  
license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS  
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow  
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply  
to you.  
This information could include technical inaccuracies or typographical errors. Changes are periodically  
made to the information herein; these changes will be incorporated in new editions of the publication.  
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
The products described in this document are not intended for use in implantation or other life support  
applications where malfunction may result in injury or death to persons. The information contained in this  
document does not affect or change Lenovo product specifications or warranties. Nothing in this document  
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo  
or third parties. All information contained in this document was obtained in specific environments and is  
presented as an illustration. The result obtained in other operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without  
incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in  
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of  
the materials for this Lenovo product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled environment. Therefore, the result  
obtained in other operating environments may vary significantly. Some measurements may have been  
made on development-level systems and there is no guarantee that these measurements will be the same  
on generally available systems. Furthermore, some measurements may have been estimated through  
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their  
specific environment.  
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Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries, or both:  
Access Connections  
Active Protection System  
Lenovo  
Rescue and Recovery  
Secure Data Disposal  
ThinkPad  
ThinkVantage  
TrackPoint  
UltraNav  
UltraConnect  
Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in  
the United States and other countries.  
Bing, BitLocker, Microsoft, and Windows are trademarks or registered trademarks of the Microsoft group of  
companies.  
BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names and logos are the  
property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the  
world. Used under license from Research In Motion Limited.  
Other company, product, and service names may be trademarks or service marks of others.  
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Part Number:  
Printed in  
(1P) P/N:  
*1P*  
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