LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Table of Contents
page 1
Table of Contents
Health and Safety Precautions....................................................................................................... 3
General Use Precautions .............................................................................................................. 3
1.Introduction.............................................................................................................. 4
1.1. Box Content ................................................................................................................................ 5
1.2. Minimum System Requirements ..................................................................................................... 6
1.3. Views of the LaCie Network Space................................................................................................. 7
2.Setting Up Your LaCie Network Space...................................................................... 8
2.1. Turn the Drive On........................................................................................................................ 9
2.2. Connect the Ethernet Cable ........................................................................................................ 10
2.3. Connect with LaCie Network Assistant.......................................................................................... 11
2.4. Configuring the LaCie Network Space on a Network Without a DHCP Server.................................. 13
2.5. Disconnecting the LaCie Network Space (Ethernet Connection)...................................................... 14
3.Accessing and Managing Files................................................................................ 15
3.1. Accessing Shared Folders ........................................................................................................... 15
3.2. Connecting External USB Hard Disks ........................................................................................... 17
3.3. FTP Access to Shares.................................................................................................................. 17
4.Administering Your LaCie Network Space .............................................................. 18
4.1. Accessing the NAS Administration Page ....................................................................................... 19
4.2. Configuration ............................................................................................................................ 20
4.2.1. Machine Name ............................................................................................................... 20
4.2.2. Windows Workgroup ....................................................................................................... 21
4.2.3. Date and Time ................................................................................................................ 21
4.2.4. Language ....................................................................................................................... 22
4.2.5. Network Configuration..................................................................................................... 22
4.2.6. Edit Accounts .................................................................................................................. 23
4.2.7. Blue Light........................................................................................................................ 24
4.3. Backup ..................................................................................................................................... 25
4.4. Disk.......................................................................................................................................... 26
4.4.1. Formatting the LaCie Network Space Disk ......................................................................... 26
4.4.2. Safely Removing an Attached External Disk ........................................................................ 27
4.5. Support..................................................................................................................................... 28
4.5.1. Enabling FTP Service........................................................................................................ 28
4.5.2. Media Server................................................................................................................... 28
4.5.3. System Log...................................................................................................................... 29
4.5.4. Restarting the Machine..................................................................................................... 29
5.Troubleshooting ..................................................................................................... 30
6.Contacting Customer Support................................................................................. 32
6.1. LaCie Technical Support Contacts ............................................................................................... 33
7.Warranty Information............................................................................................. 34
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Foreword
page 3
Health and Safety Precautions
✦ Only qualified persons are authorized
to carry out maintenance on this de-
vice.
Cie Network Space contains no user-
or personal injury.
serviceable parts. If it appears to be
malfunctioning, have it inspected by
a qualified LaCie Technical Support
representative.
✦ Make sure that the computer and
LaCie Network Space are electri-
cally grounded. If the devices are not
grounded, there is an increased risk
of electrical shock. Power require-
ments 100-240 V~, X.x A, 60-50
Hz, (Supply voltage fluctuations not
✦ Read this User Manual carefully and
follow the correct procedure when
setting up the device.
✦ Never expose your device to rain, or
use it near water, or in damp or wet
conditions. Never place objects con-
taining liquids on the LaCie Network
Space, as they may spill into its open-
ings. Doing so increases the risk of
electrical shock, short-circuiting, fire
✦ Do not open your LaCie Network
Space or attempt to disassemble or
modify it. Never insert any metallic
object into the drive to avoid any risk
of electrical shock, fire, short-circuit-
ing or dangerous emissions. Your La-
exceeding
10% of the nominal,
transient over-voltages according to
over-voltage category II).
General Use Precautions
✦ Do not expose the LaCie Network
Space to temperatures outside the
range of 5° C to 35° C (41° F to 95°
F); or to operational humidity beyond
5-80%, non-condensing, or non-
operating humidity beyond 10-90%,
non-condensing. Doing so may dam-
age the LaCie Network Space or dis-
figure its casing. Avoid placing your
LaCie Network Space near a source
of heat or exposing it to sunlight (even
through a window). Inversely, placing
your LaCie Network Space in an en-
vironment that is too cold or humid
may damage the unit. Because of
heat issues, LaCie recommends that
users do not stack more than two
LaCie disks together. When stacking
two disks, environment temperature
should not exceed 30°C (86°F).
✦ Always unplug the LaCie Network
Space from the electrical outlet if
there is a risk of lightning or if it will
be unused for an extended period of
time. Otherwise, there is an increased
risk of electrical shock, short-circuit-
ing or fire.
can affect the operation and stabil-
ity of your LaCie Network Space.
Do not place heavy objects on top of
the LaCie Network Space or use ex-
cessive force on it.
✦ Never use excessive force on your
LaCie Network Space. If you detect
a problem, see the Troubleshooting
section in this manual.
✦ Use only the power supply shipped
with the device.
✦ Do not use the LaCie Network Space
near other electrical appliances such
as televisions or radios. Doing so
may cause interference which will
adversely affect the operation of the
other products.
✦ DonotplacetheLaCieNetworkSpace
near sources of magnetic interference,
such as computer displays, televisions
or speakers. Magnetic interference
IMPORTANT INFO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under
no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly
recommends that you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either on your
internal hard disk, another external hard disk or some other form of removable storage media. LaCie offers a complete line of CD and
DVD drives. If you would like more information on backup, please refer to our website.
IMPORTANT INFO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available storage
capacity varies depending on operating environment (typically 10-15% less).
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Introduction
page 4
1. Introduction
Congratulations on your purchase of a LaCie Network Space, Design by Neil Poulton. Designed to satisfy the data sharing and backup
needs of home users, the LaCie Network Space sets up quickly and has easy-to-use browser-based administration.
Sharp Design
The clean lines, glossy black finish and cool blue glow of the LaCie Network Space are equally at home in the office or nestled in with an
entertainment center. The USB expansion port is located in the front for easy access and cooling vents on the underside ensure long-lasting
reliability and quiet operation.
Media Server
As soon as it is connected to your network, your LaCie Network Space can share your media files with compatible UPnP AV devices, includ-
ing computers using iTunes. Just drag media files into the openshare folder and enjoy your media on your network.
Easy Access & Administration
The new user-friendly LaCie Network Assistant (included) makes setup simple and enables you to access and configure the LaCie Network
Space or other LaCie drives on your network. The LaCie Network Space is compatible with Mac®, Windows® and Linux machines, making
it easy for anyone on the network to connect. Browser-based administration pages are straight-forward and easy to understand.
Quick Links
Click a topic:
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Introduction
page 5
1.1. Box Content
Your package contains the LaCie Network Space and an acces-
sories box containing items 2-5, listed below:
1
1. LaCie Network Space
2. Ethernet cable
3. Power supply
4. Utilities CD-ROM
5. Quick Install Guide
3
2
IMPORTANT INFO: Please save your packaging. In the
event that the LaCie Network Space should need to be repaired
or serviced, it must be returned in its original packaging.
4
5
network space v1.0
DESIGN BY NEIL POULTON
network space
DESIGN BY NEIL POULTON
User Manuals and LaCie Utilities
Quick Install Guide
re
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Introduction
page 6
1.2. Minimum System Requirements
Windows Users
✦ Windows 2000, Windows XP (SP1 & SP2) or Windows
Vista
✦ CD-ROM drive
✦ Ethernet router
✦ Web browser (Internet Explorer®, Safari™, Firefox™,
Opera)
Mac Users
✦ Mac OS X 10.3 or later
✦ CD-ROM drive
✦ Ethernet router
✦ Web browser (Safari™, Firefox™, Opera)
Linux Users
✦ Linux 2.4 or later
✦ CD-ROM drive
✦ Ethernet router
✦ Web browser (Firefox™, Opera, Konqueror)
IMPORTANT INFO: The LaCie Network Space’s perfor-
mance can be affected by such external forces as network ac-
tivity, hardware, distance and setup.
IMPORTANT INFO: For optimal performance, use a Giga-
bit Ethernet router and a Gigabit Ethernet board in your host
computer.
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Introduction
page 7
1.3. Views of the LaCie Network Space
Front View
USB Expansion and Backup Port
The USB port on the front of the LaCie Network Space is used
to connect another external USB hard drive or USB key. Using
the Backup menu on the administration page, you can to back
up shares on your LaCie Network Space to the external disk
or import data to the LaCie Network Space external hard disk.
It is also possible to use the LaCie Network Space to back up
an external USB hard drive. Connected hard disks are accessed
USB port
IMPORTANT INFO: Do not connect the LaCie Network
Space directly to your computer via the USB port. The USB port
is intended only for connection of other USB storage devices.
Rear View
1. Power switch
2. Power input connection
3. Ethernet port
1
2
3
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LaCie Network Space • DESIGN BY NEIL POULTON
Setup
User Manual
page 9
2.1. Turn the Drive On
The power supply kit is composed of two cables: one cable (A)
connects to the LaCie drive; and the other cable (B) connects to
a power outlet, such as a wall outlet or a surge protector.
1. Connect Cable A to the LaCie Network Space.
2. Connect Cable B to the power supply brick (C).
3. Connect Cable B to a surge protector or wall outlet.
B
4. Turn on the drive by moving the power switch on the back of
the drive to the “on” position.
The LaCie Network Space system may take up to 30 seconds to
boot up.
CAUTION: Only use the AC adapter supplied with your spe-
cific LaCie device. Do not use a power supply from another
LaCie device or another manufacturer. Using any other power
cable or power supply may cause damage to the device and
void your warranty.
C
A
Always remove the AC adapter before transporting your LaCie
drive. Failure to remove the adapter may result in damage to
your drive and will void your warranty.
TECHNICAL NOTE: You may use your LaCie drive when in a
foreign country thanks to its 100-240 Volt power supply. To be
able to use this feature, you may need to purchase an appro-
priate adapter or cord. LaCie accepts no responsibility for any
damage to the drive resulting from the use of an inappropriate
adapter. Using an adapter other than one authorized by LaCie
will void your warranty.
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LaCie Network Space • DESIGN BY NEIL POULTON
Setup
User Manual
page 10
2.2. Connect the Ethernet Cable
Unlike regular desktop hard drives, the LaCie Network Space is
only accessible when attached to your network with the Ethernet
cable and does not connect directly to your computer with a
USB cable.
To connect the Ethernet cable:
Router or hub
2. Connect the Ethernet cable to the Ethernet port on the back
of the LaCie Network Space.
3. Connect the other end of the Ethernet cable into an available
Ethernet “out” port on your router or hub (refer to your router
or hub’s documentation if necessary). Allow a few moments
for your network to recognize the drive.
IN
OUT
Now move on to step 3, section 2.3. Connect with LaCie Net-
Figure 2.2
IMPORTANT INFO: Do not connect the LaCie Network
Space directly to your computer via the USB port. The USB port
is intended only for connection of other USB storage devices.
Gigabit Ethernet Cables And Connectors
The Ethernet cable used to connect your LaCie Network
Space to your network device looks like this:
The ends of the Ethernet cable are the same and either
end can be connected to the LaCie Network Space or your
router.
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LaCie Network Space • DESIGN BY NEIL POULTON
Setup
User Manual
page 11
2.3. Connect with LaCie Network Assistant
LaCie Network Assistant detects all network attached storage de-
vices on your network and gives you easy ways to connect to or
configure them.
Once installed and running, Network Assistant will appear in
your task bar (Windows users, Fig. 2.3-A) or in the menu bar
(Mac users, Fig. 2.3-B) and automatically search for storage
devices on your network. When a new device is found, an info
bubble containing the name of the device will appear.
LaCie Network Assistant Icon
When Network Assistant finds your LaCie Network Space, you
can connect to any of the shares on the LaCie Network Space,
log in to the NAS administration page, or configure the LaCie
Network Space’s network settings, all from the Network Assistant
menu.
Install LaCie Network Assistant:
1. Insert the LaCie Network Space CD-ROM into your com-
puter’s CD-ROM drive.
2. Windows users, the CD should appear in My Computer. Mac
users, the CD should appear on the desktop. Double-click
the CD icon, then double-click “LaCie Network Assistant
Setup”.
Figure 2.3-A
3. Follow the Wizard to complete installation.
(continued on next page)
Figure 2.3-B
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LaCie Network Space • DESIGN BY NEIL POULTON
Setup
User Manual
page 12
Connect to the LaCie Network Space:
Windows Users
1. Select LaCie Network Assistant in Start/Programs. An Network
Assistant icon will appear in the system tray (Fig. 2.3-C) and
Network Assistant will automatically detect your LaCie Network
Space and any other storage devices on your network (Fig. 2.3-
D).
2. Click on the icon in the system tray and select Web access... from
the LaCie Network Space sub-menu. The LaCie Network Space
administration page will open in your default browser.
Figure 2.3-C
3. To log in to LaCie Network Space administration, enter:
Login: admin
Password: admin
NOTE: This password can be changed from the NAS Admin-
istration page.
Figure 2.3-D
4. Click Log on.
Mac Users
1. Select LaCie Network Assistant in your Applications folder.
An Network Assistant icon will appear in the menu bar and
the Assistant will automatically detect your LaCie Network
Space and any other LaCie storage devices on your network.
2. Click on the icon in the menu bar and select Web access... from
the LaCie Network Space sub-menu. The LaCie Network Space
administration page will open in your default browser.
Figure 2.3-E
3. To log in to LaCie Network Space administration (Fig. 2.3-
E), enter:
Login: admin
Password: admin
NOTE: This password can be changed from the NAS Admin-
istration page.
4. Click Log on.
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LaCie Network Space • DESIGN BY NEIL POULTON
Setup
User Manual
page 13
2.4. Configuring the LaCie Net-
work Space on a Network
Without a DHCP Server
Most home networking routers are DHCP servers, meaning the
router assigns an IP address to all devices on the network to
allow devices to find each other. If your network does not have
DHCP server, you may need to manually assign your LaCie Net-
work Space an IP address and other network information.
The easiest way to modify your LaCie Network Space’s network
configuration is to use the LaCie Network Assistant. See section
2.3. Connect with LaCie Network Assistant for information on
installing the network configuration software.
Fig. 2.4-A
2. Windows Users: Click on the LaCie Network Assistant icon in
the system tray and select Configuration Window... (Fig.
2.4-A). The LaCie Network Assistant Configuration window
opens.
Mac users: Click on the LaCie Network Assistant icon in the
menu bar and select Network Configuration.... The LaCie
Network Assistant Configuration window opens.
3. Click the Network tab.
4. Select Manual.
TECHNICAL NOTE: If the fields (IP address, Subnet mask,
etc.) are filled when Automatic (DHCP) is selected, you do
not need to make manual settings. Leave Automatic selected.
5. Modify the network settings to work with your network.
6. Click Apply.
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LaCie Network Space • DESIGN BY NEIL POULTON
Setup
User Manual
page 14
2.5. Disconnecting the LaCie Net-
work Space (Ethernet Connec-
tion)
Move the power switch to the off position. The system will shut
down and power off. When the shutdown process is complete,
you can safely remove the Ethernet cable. The shutdown pro-
cess can take more than 30 seconds to complete. When the
blue light turns off, the drive has shutdown.
IMPORTANT INFO: Any data transfers underway during
a shut down will be interrupted and data may be lost. Make
sure no users are connected or transferring data to or from the
LaCie Network Space before shutting down.
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 15
3. Accessing and Managing
Files
Access Summary
Admin Account
✦ Password can be modified
The LaCie Network Space has two permanent shares (similar to
folders) – a password-protected share called “myshare” and a
public one called “openshare” that anyone connected to the net-
work can access. You can also connect an external hard drive to
use as a backup for your LaCie Network Space or as additional
storage. External drives appear as separate shares and are ac-
cessible by anyone on the network.
✦ Required to access myshare
✦ Required to access both myshare and openshare via
FTP
User Account
✦ Username and password can be modified
Use LaCie Network Assistant to access your shared folders for
the first time.
✦ Required to access openshare via FTP
Myshare
3.1. Accessing Shared Folders
✦ Admin login required locally and remotely via FTP
When your computer is connected to your local area network,
LaCie Network Assistant will help you quickly connect to the
shared folders (“myshare” and “openshare”) on your LaCie
Network Space and, if you like, make those folders immediately
available every time to you log on to your computer.
Openshare
✦ Accessible to any user on the local network with no
login required
To access shared folders:
✦ User or admin login required for remote access via
FTP
1. Open LaCie Network Assistant (LNA). Click on the LNA icon
in the system tray (Windows users) or menu bar (Mac users).
2. Select openshare or myshare from the LNA menu. The list
of shares will open in a Windows Explorer or Mac Finder
window.
USB Share
✦ Accessible to any user on the local network with no
login required
✦ User or admin login required for remote access via
TECHNICAL NOTE: You may need to enter the username
and password for “myshare.” The defaults are:
FTP
Username: admin
Password: admin
Your system may remember this information and might not ask
for it during the same session. No password is required for
“openshare.”
the User account information.
3. Simply drag and drop files to and from this window, just like
a regular folder.
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 16
To Map Shared Folders (Windows Users)
1. In an Explorer window, in the menu bar, select Tools and
then Map Network Drive (Fig. 3.1-A).
2. Select MyShare.
3. Repeat process for other shares.
4. You will then have access to your share from an Explorer
window.
To Map Shared Folders (Mac OS X Users)
1. From the Apple icon in the menu bar, select System Prefer-
Fig. 3.1-A
ences > Accounts > Login Items.
2. Drag the share’s icon from your desktop into the list of ap-
plications (Fig. 3.1-B).
3. When you log on to the Mac OS, the share(s) will automati-
cally mount on your desktop.
TECHNICAL NOTE: It is recommended to map MyShare first
if you want to map both shares.
Fig. 3.1-B
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 17
3.2. Connecting External USB Hard
Disks
You can connect an external USB hard disk or USB key to back
up the data on your LaCie Network Space or as a way to add
storage capacity. Connected hard disks are accessed similarly
to shared folders.
TECHNICAL NOTE: External USB hard disks must be format-
ted in one of the supported systems to be compatible with the
LaCie Network Space: FAT32, NTFS, EXT3, REISERFS or XFS.
To connect an external hard disk:
1. Connect to your LaCie Network Space.
2. Turn on the external hard disk and connect its USB cable to
the USB port on the front of the LaCie Network Space.
3. In a few seconds, the disk should appear as a share in LaCie
Network Assistant. To access the files on the hard disk, con-
nect to it like a regular shared folder as described in section
3.3. FTP Access to Shares
The FTP protocol is used to transfer files from one computer to
another through a network, such as over the internet. This pro-
tocol allows you to exchange files with your friends or relatives
securely, as only people to whom you have provided the user
name and password will have access. FTP access also provides
you a way to access your files remotely.
TECHNICAL NOTE: By default, the username and password
for FTP access is ftp.
IMPORTANT NOTE: The FTP service is disabled by default,
to access your LaCie Openshare via FTP, enable the service as
To connect remotely via FTP, enter in your browser’s address
field:
Example: ftp://admin:admin@networkspace/
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 18
4. Administering Your LaCie
Network Space
The LaCie Network Space features an easy-to-use Web-based
tool for configuring the drive and administering users, referred
to here as the NAS (Network Attached Storage) Administration
Page.
Accessing the NAS Administration Page is easy using a browser
or LaCie Network Assistant.
When you log in as “admin”, you will see a series of blue naviga-
tion links on the left side of the page (Fig. 4) to help you navigate
and configure the LaCie Network Space:
to your LaCie Network Space to make changes
accounts and turn the blue light on and off
or from an external hard disk to the LaCie Network Space
tion, attached external hard disk information and format the
LaCie Network Space disk
Figure 4
the machine, rebuild and scan the media database, view/
download/clear the system log and access documentation
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 19
4.1. Accessing the NAS Administra-
tion Page
The NAS administration page can be accessed using LaCie Net-
work Assistant or by entering the IP address or name of the LaCie
Network Space in a browser.
NOTE: The IP address of your LaCie Network Space can be
found by clicking on the Network tab of the LaCie Network As-
sistant network configuration window.
Use LaCie Network Assistant
1. Click on the LaCie Network Assistant icon in the system tray
(Windows users) or menu bar (Mac users) and select Web
Access…
The LaCie Network Space login page will open in a new
browser window or tab. If your browser is not open, Network
Assistant will open it for you.
Figure 4.1-A
2. Click Login.
3. In the login dialog enter:
Username: admin
Password: admin
Use Your Browser
1. Open your Internet browser (Firefox, Internet Explorer, Safari,
etc.) and type the name of your LaCie Network Space in the
browser’s URL (web address) field. The default name of the
LaCie Network Space is Networkspace.
Figure 4.1-B
2. Click Login.
3. In the login dialog enter:
Username: admin
Password: admin
IMPORTANT INFO: The login name and password are
both set to “admin” by default. The admin password can be
changed, but not the login name. See section 4.2.6. Edit Ac-
counts for more information.
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 20
4.2. Configuration
The Configuration page (Fig. 4.2) displays basic information
about your LaCie Network Space. You can modify any of the
items on this page by clicking the corresponding oval “Modify”
button on the right.
Read the following sections to learn more about each of the
items on the Configuration page.
Figure 4.2
4.2.1. Machine Name
The Machine Name is the name of your LaCie Network Space
on your network. You can use this name to log in to the NAS
administration page by entering it in your brower’s URL field.
To modify the Machine Name:
1. Click the corresponding oval button on the Configuration
page.
2. On the “Change machine name“ page (Fig. 4.2.1), enter a
new name in the New machine name field, following the
guidelines stated below the field.
3. Click Apply.
Use this new machine name when accessing the LaCie Network
Space with your browser’s URL field. Be sure to enter the name
exactly as you did on the “Change machine name” page.
Figure 4.2.1
IMPORTANT INFO: Before changing the machine name, it
is advised that all users disconnect from MyShare and Open-
Share. Changing the machine name can take several minutes.
TECHNICAL NOTE: Changing the machine name will cause
the language setting to revert to the default (English).
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 21
4.2.2. Windows Workgroup
Windows users can access the LaCie Network Space as a Win-
dows workgroup computer. The Windows Workgroup listed on
the LaCie Network Space must match the name of the Windows
workgroup you want the LaCie Network Space to belong to.
To modify the Windows Workgroup:
1. Click the corresponding oval button on the Configuration
page.
2. On the “Change Workgroup“ page (Fig. 4.2.2), enter a new
name in the New workgroup name field, following the
guidelines stated below the field.
3. Click Apply.
The LaCie Network Space should now be accessible from My
Network Places > View Workgroup Computers > Network
Space.
Figure 4.2.2
NOTE: Mac users connected to a network with Windows com-
puters can also access shares this way by selecting in the Finder
Network > [Workgroup] > networkspace where “[Work-
group]” is the name of the Windows workgroup.
4.2.3. Date and Time
To modify the date and time of the LaCie Network
Space:
1. Click the oval button corresponding to Current Date.
2. Set the time and date:
✦ by entering them manually using the menus
✦ by selecting one of the “Synchronize time from network”
settings
3. Click Apply.
Figure 4.2.3
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 22
4.2.4. Language
To modify the LaCie Network Space admin page
language:
1. Click the oval button corresponding to “Language” on the
Configuration page.
2. On the “Select Language“ page (Fig. 4.2.4), select a lan-
guage from the dropdown menu.
3. Click Apply.
Figure 4.2.4
4.2.5. Network Configuration
If your LaCie Network Space is connected to a hub or switch that
is not a DHCP server you can make network settings manually.
IMPORTANT INFO: Do not make changes to the settings
on the Ethernet controller page if you are not familiar with their
meanings. If the fields on the Ethernet controller page are filled
when the “Obtain configuration from DHCP server” button is
selected, you do not need to make changes.
To change network settings:
1. Click the oval button corresponding to Network Configura-
tion on the Configuration page.
Figure 4.2.5
2. Click Edit.
3. Click the Configure Manually button and make changes
according to the configuration of your network.
4. Click Apply.
TECHNICAL NOTE: Changing the IP address will cause the
language setting to revert to the default (English).
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 23
4.2.6. Edit Accounts
There are two “accounts” associated with your LaCie Network
Space, each serving a different purpose. The Admin account
login is used to make changes to the NAS administration page
and to access your private Myshare. The User account is for us-
ers who want to remotely access the openshare via FTP (once
The password of the Admin account can be changed, but not
the username.
Both the username and password of the User account can be
changed.
To change the Admin password:
1. Click the oval button corresponding to Admin under “Edit
accounts.”
2. Enter the new password in the “New password” field, follow-
ing the guidelines stated below the field.
3. Enter the password again in the “Confirm password” field.
4. Click Apply.
NOTE: When the admin password has been changed, the ad-
ministration session is closed and you will need to log in again
with the new password.
Figure 4.2.6-A
To change the User username and password:
This login must be provided to anyone who wants to access the
LaCie Network Space remotely via FTP, and the administrator
must enable the FTP service to make this user login usable. See
TECHNICAL NOTE: By default, the username and password
for FTP and admin access is ftp.
1. Click the oval button corresponding to User under “Edit ac-
counts.”
2. Enter a new username and password in the corresponding
fields, following the guidelines stated below the fields.
Figure 4.2.6-B
3. Enter the password again in the “Confirm password” field.
4. Click Apply.
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 24
4.2.7. Blue Light
The blue LED at the front of the LaCie Network Space can be
turned off and on from the NAS administration page.
To turn the LED on and off:
1. Click the oval button corresponding to Activity.
2. If the light is on, click Disable to turn it off (Fig. 4.2.7-A),
or if the light is off, click Enable to turn it on (Fig. 4.2.7-B).
Figure 4.2.7-A
Figure 4.2.7-B
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 25
4.3. Backup
When an external USB hard disk is connected to your LaCie
Network Space, you can perform manual, bidirectional backups
of your files. Copy files from your LaCie Network Space to the ex-
ternal disk, or from the external disk to the LaCie Network Space.
To back up files:
1. Connect an external USB hard disk (see section 3.2. Con-
2. Log in to the LaCie Network Space NAS administration page
3. Click Backup on the Configuration page (Fig. 4.3-A).
4. To copy files from the LaCie Network Space to the attached
external disk, select Source from the menu on the left.
To copy files from the attached external disk to the LaCie
Network Space, select Destination from the menu on the
left.
Figure 4.3-A
NOTE: Each time you change the source/destination selection
on the left, the Source/Destination label over the menu on the
right changes to accommodate your selection.
5. Select the share you want to copy files to or from using the
lower menu on the left.
TECHNICAL NOTE: If copying a share to an external disk,
the entire contents of the share will be copied to a folder on the
external disk with the same name as the share.
Figure 4.3-B
6. Select the attached external disk to copy files to or from using
the menu on the right.
7. Click Start. An action bar will appear and the Start button
will change to Stop (Fig. 4.3-C) while the backup is in prog-
ress. When the backup is complete, the button will change
back to Start. Click Stop to end the backup, if necessary.
Figure 4.3-C
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 26
4.4. Disk
The Disk page of the LaCie Network Space NAS administra-
tion page gives you basic information about your LaCie Network
Space disk and any attached external USB hard disks.
The total, used and available capacity of each disk is listed.
You can also use this page to format (erase) your LaCie Network
Space disk and to safely remove an attached external USB disk
before disconnecting the USB cable or USB key.
4.4.1. Formatting the LaCie Network
Space Disk
CAUTION: Formatting the LaCie Network Space disk will de-
stroy all data saved on the disk. Back up important data before
formatting. Your Admin settings will be saved.
Figure 4.4.1-A
1. Log in to the LaCie Network Space NAS administration page
2. Click Disk on the Configuration page (Fig. 4.4.1-A).
3. Click Format under “LaCie Network Space drive.” Click OK.
4. Read the warning and click Format if you are sure you want
to proceed. Click OK.
5. A progress window will open (Fig. 4.4.1-B). Do not close this
window until the “The disk has been successfully formatted.”
message appears (Fig. 4.4.1-C).
Figure 4.4.1-B
6. Click Close Window. The main Disk page will refresh and
show the formatted capacity of the LaCie Network Space
disk.
Figure 4.4.1-C
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 27
4.4.2. Safely Removing an Attached Exter-
nal Disk
1. Log in to the LaCie Network Space NAS administration page
2. Click Disk on the Configuration page (Fig. 4.4.2-A).
3. Click Safely remove the drive under “External drive.” Click
OK. A progress window will appear (Fig. 4.4.2-B).
4. Click the Close Window button (Fig. 4.4.2-C) when it ap-
pears. It is now safe to disconnect the external disk’s USB
cable or USB key from the LaCie Network Space.
Figure 4.4.2-A
Figure 4.4.2-B
Figure 4.4.2-C
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 28
4.5. Support
The Support page of the NAS administration page displays the
current LaCie Network Space software version number, allows
you to enable/disable FTP service, scan or rebuild the media
server database, view/download/clear the system log, link to
LaCie’s support web site and restart the machine.
4.5.1. Enabling FTP Service
FTP service enables you to access the LaCie Network Space from
any computer connected to the Internet using either the Admin or
User login information (for details, see the chart under section 3.
Figure 4.5.1
If you prefer to connect to your LaCie Network Space using an
FTP client, you can enable FTP connection by clicking Enable
under “Software.” Click Disable to turn off the FTP service. See
Fig. 4.5.1.
TECHNICAL NOTE: By default, the username and password
for FTP access is ftp. These defaults can be modified, for de-
4.5.2. Media Server
Your LaCie Network Space also includes UPnP AV media server
functionality, allowing you to play your music or videos from any
UPnP AV-certified player connected to the local network.
Scan the Media Server Database
The LaCie Network Space automatically scans “openshare”
once per hour for media files. These files then appear in the list
of playable files on UPnP AV devices.
You can perform a manual scan at any time to cause UPnP AV
devices to immediately detect media files stored in the “open-
share” by clicking Scan on the Support page.
Rebuild the Media Server Database
Your LaCie Network Space should appear in iTunes under
“Shared” (Fig. 4.5.2). Any iTunes-compatible files on your LaCie
Network Space should appear in the library when your LaCie
Network Space is selected. If files do not appear in the iTunes
library, click Rebuild on the Support page (Fig. 4.5.1) to refresh
the list.
Figure 4.5.2
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Administration
page 29
4.5.3. System Log
If you are experiencing problems with your LaCie Network
Space, customer support may ask you to view or download the
System Log to help identify the issue.
4.5.4. Restarting the Machine
If you need to restart your LaCie Network Space, click Restart on
the Support page. Click OK.
NOTE: If a “server has shut down” message appears, don’t
panic. This is a normal part of the restart process.
Figure 4.5.3
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User Manual
Troubleshooting
page 30
5. Troubleshooting
In the event that your LaCie Network Space is not working cor-
rectly, please take a look at the Troubleshooting section on the
following pages and at the FAQs published on our web site –
www.lacie.com. One of these FAQs may provide an answer to
your specific question. You can also visit the downloads page,
where the most recent software updates will be available –
If you need further assistance, please contact your LaCie reseller
or LaCie Technical Support (see section 6. Contacting Customer
Support for details).
Manual Updates
LaCie strives to give you the most up-to-date, comprehensive
user manuals possible. It is our goal to provide you with a friend-
ly, easy-to-use format that will help you quickly install and utilize
the many functions of your new device.
If your manual does not reflect the configurations of the product
that you purchased, please check our website for the most cur-
rent version available.
System Log
The system log allows you to review the type, date, time, source
and event ID of activities on the LaCie Network Space. For more
information, refer to chapter 4.5.3. System Log
Problem
Question to Ask
Solution
The system is not
recognized by the
computer.
Does your computer’s configuration
meet the minimum system require-
ments?
Check section for more information.
Is the system’s power supply con-
nected and is the blue light on the
front of the drive on?
Make sure that the power supply is properly connected (see section 2.1.
moving the power switch on the back of the device to the ON position;
and that the outlet the power supply is connected to is powered on or
has a sufficient supply of power.
Is the blue light on the front of the
device flickering?
If the blue light is flickering or will not turn on, the power supply may
be defective. Please contact your LaCie reseller or LaCie Customer
Support.
Did you follow the correct installation
steps?
Space).
Are both ends of the Ethernet cable
firmly connected?
Disconnect the Ethernet cable, wait 10 seconds and then reconnect.
Ensure that the interface connectors are properly aligned. The Ethernet
cable can only be inserted one way. Make sure it is correctly oriented.
Check that the Ethernet connectors are straight and fully seated in the
Ethernet ports.
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User Manual
Troubleshooting
page 31
Problem
Question to Ask
Solution
The system
doesn’t appear on
the network.
By default the LaCie Network Space is configured to retrieve its IP address from a DHCP server. If your network
is managed by a DHCP server and you cannot access your LaCie Network Space, try checking your DHCP
server’s log. To get the IP address, run LaCie Network Assistant, which is located on the LaCie Storage Utilities
CD-ROM. If your network is NOT managed by a DHCP server, the LaCie Network Space uses its default IP ad-
dress, which is 192.168.xx.100. To change this IP address, use LaCie Network Assistant.
Is the IP address properly set?
For more information, please see section 3. Accessing and Managing
Is your network DHCP enabled?
If your network is DHCP enabled, please refer to sections 2.3. Connect
with LaCie Network Assistant. If your network is not DHCP enabled, you
will need to manually configure the address; please see section 2.4.
I cannot map
MyShare.
Did you already map OpenShare?
Mapping Openshare first can prevent the ability to map MyShare due
to the login requirement. To solve this problem, 1) Unmap OpenShare
in an explorer window; 2) map MyShare; finally, 3) map OpenShare.
A user does not
have FTP access
to the LaCie Net-
work Space.
Has the administrator provided the
correct User login?
In order for anyone to access the LaCie Network Space using FTP, three
conditions must be met: 1) the administrator must provide the correct
user login (username: ftp and password: ftp by default or the modi-
fied login) and the IP address of the LaCie Network Space; 2) the LaCie
Network Space must be turned on and connected to the network; and
3) FTP service must be enabled (for details, see section 4.5.1. Enabling
I cannot see the
media files stored
in the LaCie Net-
work Space on my
UPnP AV media
player or adapter.
Has the database been refreshed?
A refresh of the database is done automatically once per hour. If you
want to enjoy new content immediately you can refresh the database
of media files by clicking the Scan button on the Support page of the
administration pages.
Are the media files stored on the
“openshare”?
UPnP AV devices will only discover media files stored on “openshare.”
Files stored in “myshare” are not accessible to UPnP devices.
The USB drive
connected to my
LaCie Network
Space won’t
Is the capacity of your USB drive
more than 2 TB?
Drives with a capacity greater than 2TB cannot be connected to the
LaCie Network Space.
mount on my
computer.
I’ve noticed a
delay in accessing
the shares.
Are you transfering multiple files
simultaneously?
Access to a share can slow down during simultaneous file transfers.
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LaCie Network Space • DESIGN BY NEIL POULTON
User Manual
Contacting Customer Support
page 32
6. Contacting Customer Support
Before You Contact Technical Support
Read the User Manual and review the Troubleshooting section.
Try to isolate the problem. If possible, make the drive the only
external device on the CPU, and make sure that all of the cables
are correctly and firmly attached.
If you have asked yourself all of the pertinent questions in the
troubleshooting checklist, and you still can’t get your LaCie drive
to work properly, contact us via the contacts on the following
page. Before contacting us, make sure that you are in front of
your computer and that you have the following information on
hand:
Information
Where to Find Information
LaCie Network Space serial number
Located on a sticker at the back of drive or on the original packaging
Mac users: Select the hard drive icon and press Command + I, or press
the Control key and choose Get Info.
LaCie Network Space file format
Windows users: Right click the hard drive icon and select Properties.
Macintosh/PC model
Operating system version
Processor speed
Mac users: Click on the Apple icon in the menu bar and select About
this Mac.
Windows users: Right click My Computer and select Properties >
General.
Computer memory
Mac users: Click on the Apple icon in the finder bar and select About this
Mac. Select More Info... The Apple System Profiler will launch and will
list your internal and external peripherals.
The brands and models of other internal and external
peripherals installed on my computer
Windows users: Right click My Computer and select Properties >
Hardware.
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User Manual
Contacting Customer Support
page 33
6.1. LaCie Technical Support Contacts
LaCie Asia, Singapore, and Hong Kong
Contact us at:
LaCie Australia
Contact us at:
LaCie Belgium
LaCie Canada
Contact us at:
Contact us at:
http://www.lacie.com/be/contact/ (Français)
http://www.lacie.com/caen/contact/ (English)
LaCie Denmark
LaCie Finland
Contact us at:
Contact us at:
LaCie France
LaCie Germany
Contact us at:
Contact us at:
LaCie Italy
LaCie Japan
Contact us at:
Contact us at:
LaCie Netherlands
LaCie Norway
Contact us at:
Contact us at:
LaCie Spain
LaCie Sweden
Contact us at:
Contact us at:
LaCie Switzerland
Contact us at:
LaCie United Kingdom
Contact us at:
http://www.lacie.com/chfr/contact/ (Français)
LaCie Ireland
LaCie USA
Contact us at:
Contact us at:
LaCie International
Contact us at:
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User Manual
Warranty Information
page 34
7. Warranty Information
LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty
certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defec-
tive drive. This warranty is void if:
✦ The drive was operated/stored in abnormal use or maintenance conditions;
✦ The drive is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by LaCie;
✦ The drive was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident;
✦ The drive was installed improperly;
✦ The serial number of the drive is defaced or missing;
✦ The broken part is a replacement part such as a pickup tray, etc.
✦ The tamper seal on the drive casing is broken.
LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result.
LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of
property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions.
Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will
LaCie be held liable for the recovery or restoration of this data.
Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive.
To obtain warranty service, call LaCie Technical Support. You will be asked to provide your LaCie product’s serial number, and you may be
asked to furnish proof of purchase to confirm that the drive is still under warranty.
All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid.
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