LaCie Computer Drive 2big triple User Manual

2big triple  
Professional 2-disk RAID  
USB 2.0 | FireWire 400 | FireWire 800  
user manual  
manuel utilisateur  
manual de instrucciones  
gebruikershandleiding  
guída utente  
handbuch  
ユ ーザー マニ ュ アル  
用户手册  
용자 설명서  
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LaCie 2big Triple  
User Manual  
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which can be determined by turning  
the equipment off and on, the user is  
encouraged to try and correct the in-  
terference by one or more of the fol-  
lowing measures:  
Copyrights  
Japan Compliance Statement  
is is a Class B product based on  
the standard of the Voluntary Control  
CouncilforInterferencefromInforma-  
tion Technology Equipment (VCCI).  
If this is used near a radio or television  
receiver in a domestic environment, it  
may cause radio interference. Install  
and use the equipment according to  
the instruction manual.  
Copyright © 2007 LaCie. All  
rights reserved. No part of this publi-  
cation may be reproduced, stored in a  
retrieval system, or transmitted in any  
form or by any means, electronic, me-  
chanical, photocopying, recording or  
otherwise, without the prior written  
consent of LaCie.  
Reorient or relocate the receiving  
antenna.  
Increase the separation between the  
equipment and receiver.  
Trademarks  
Connect the equipment into an out-  
let on a circuit different from that to  
which the receiver is connected.  
Apple,Mac,and Macintosh are reg-  
istered trademarks of Apple Inc. Mi-  
crosoft,Windows 98,Windows 98 SE,  
Windows 2000,Windows Millennium  
Edition, Windows XP and Windows  
Vista are registered trademarks of Mi-  
crosoft Corporation. Other trademarks  
mentioned in this manual are the prop-  
erty of their respective owners.  
LaCie 2big Triple Hard Drive  
Tested to comply with FCC  
standards for home or office use  
Consult the dealer or an experienced  
radio/TV technician for help.  
Modifications to this product not  
authorized by LaCie could void the  
FCC & Industry Canada regulations  
and negate your authority to operate  
the product.  
FCC Statement  
is device complies with Part 15  
of the FCC Rules. Operation is subject  
to the following conditions:  
1. e devices may not cause harmful  
Changes  
interference  
CAUTION: Modifications not  
authorized by the manufacturer  
may void the user’s authority to  
operate this device.  
e material in this document is  
for information only and subject to  
change without notice. While reason-  
able efforts have been made in the  
preparation of this document to assure  
its accuracy, LaCie assumes no liability  
resulting from errors or omissions in  
this document, or from the use of the  
information contained herein. LaCie  
reserves the right to make changes or  
revisions in the product design or the  
product manual without reservation  
and without obligation to notify any  
person of such revisions and changes.  
2. e devices must accept any inter-  
ference received, including inter-  
ference that may cause undesired  
operation.  
NOTE: is equipment has been  
tested and found to comply with the  
limits for a Class B digital device, pur-  
suant to Part 15 of the FCC Rules.  
ese limits are designed to provide  
reasonable protection against harmful  
interference in a residential installa-  
tion. is equipment generates, uses  
and can radiate radio frequency en-  
ergy and, if not installed and used in  
accordance with the instructions, may  
cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not oc-  
cur in a particular installation. If this  
equipment does cause harmful inter-  
ference to radio or television reception,  
Manufacturer’s Declara-  
tion for CE Certification  
We, LaCie, solemnly declare that this  
product conforms to the following Eu-  
ropean standards: Class B EN60950,  
EN55022, EN55024, EN61000-3-2:  
2000, EN61000-3-3: 2001  
With reference to the following  
conditions: 73/23/EEC Low Voltage  
Directive; 89/336/EEC EMC Direc-  
tive  
Canada Compliance Statement  
is Class B digital apparatus  
meets all requirements of the Cana-  
dian Interference-Causing Equipment  
Regulations.  
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User Manual  
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is symbol on the prod-  
tion point for the recycling of waste  
electrical and electronic equipment.  
e separate collection and recycling  
of your waste equipment at the time of  
disposal will help to conserve natural  
resources and ensure that it is recy-  
cled in a manner that protects human  
health and the environment. For more  
information about where you can drop  
off your waste equipment for recycling,  
please contact your local city office,  
your household waste disposal service,  
or the shop where you purchased the  
product.  
uct or on its packaging  
indicates that this prod-  
uct must not be disposed  
of with your other household waste.  
Instead, it is your responsibility to  
dispose of your waste equipment by  
handing it over to a designed collec-  
Health and Safety Precautions  
Only qualified persons are autho-  
rized to carry out maintenance on  
this device.  
shipped with your LaCie 2big  
contain no user-serviceable parts.  
If it appears to be malfunction-  
ing, have it inspected by a qualified  
LaCie Technical Support represen-  
tative.  
trical shock, short-circuiting, fire or  
personal injury.  
Make sure that the computer and  
LaCie 2big are electrically ground-  
ed. If the devices are not grounded,  
there is an increased risk of electri-  
cal shock. Power requirements 100-  
240 V~, 1.5 A, 60-50 Hz, (Supply  
voltage fluctuations not exceeding  
10% of the nominal, transient over-  
voltages according to over-voltage  
category II).  
Read this User Manual carefully  
and follow the correct procedure  
when setting up the device.  
Never expose your device to rain, or  
use it near water, or in damp or wet  
conditions. Never place objects con-  
taining liquids on the LaCie 2big,  
as they may spill into its openings.  
Doing so increases the risk of elec-  
Do not open a disk drive or attempt  
to disassemble or modify it. Never  
insert any metallic object into the  
drive to avoid any risk of electrical  
shock, fire, short-circuiting or dan-  
gerous emissions. e disk drives  
General Use Precautions  
Power requirements 100-240 V~, 1.5  
A, 50-60 Hz, (supply voltage fluc-  
tuations not exceeding 10% of the  
nominal and transient over-voltages  
according to over-voltage category II).  
disfigure its casing. Avoid placing your  
LaCie 2big near a source of heat or  
exposing itto sunlight (even through a  
window).Inversely,placing your LaCie  
2big in an environment that is too cold  
may damage the unit.  
there is an increased risk of electrical  
shock, short-circuiting or fire.  
Use only the power supply shipped  
with the device.  
Do not use the LaCie 2big near other  
electrical appliances such as televisions,  
radios or speakers. Doing so may cause  
interference which will adversely affect  
the operation of the other products.  
Do not expose the LaCie 2big to tem-  
peratures outside the range of 5° C to Rated cooling for altitudes up to 2000  
35° C (41° F to 95° F); or to operation-  
al humidity beyond 5-80%, non-con-  
densing, or non-operating humidity  
beyond 10-90%, non-condensing. Do-  
ing so may damage the LaCie 2big or  
meters.  
Always unplug the LaCie 2big from  
the electrical outlet if there is a risk of  
lightning or if it will be unused for an  
extended period of time. Otherwise,  
Do not place the LaCie 2big near  
sources of magnetic interference, such  
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LaCie 2big Triple  
User Manual  
Forward  
page ꢃ  
as computer displays, televisions or  
speakers.  
the device, increasing the risk of  
damage or malfunction.  
CAUTION: e LaCie 2big  
warranty may be void as a result  
of the failure to respect the pre-  
cautions listed above.  
Magnetic interference can affect the  
operation and stability of your La-  
Cie 2big.  
Never use benzene, paint thinners,  
detergent or other chemical prod-  
ucts to clean the outside of the La-  
Cie 2big. Such products will disfig-  
ure and discolor the casing. Instead,  
use a soft, dry cloth to wipe the  
device.  
Do not place heavy objects on top  
CAUTION: Drive warranty  
will be void if you replace a de-  
fective drive with a drive not pur-  
chased from LaCie.  
of the LaCie 2big.  
Never use excessive force on your  
LaCie 2big. If you detect a problem,  
consult the Troubleshooting section  
in this manual.  
Please replace defective hard drives  
only with a new drive provided by  
LaCie. For drive removal process,  
see section 3.4 Removing and In-  
stalling Drives.  
Protect your LaCie 2big from ex-  
cessive exposure to dust during use  
or storage. Dust can build up inside  
ImpOrTANT INfO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of  
the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data.To help prevent the  
loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard drive,  
for instance, and a second copy either on your internal hard drive, another external hard drive or some other form of remov-  
able storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup,  
please refer to our website.  
ImpOrTANT INfO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available  
storage capacity varies depending on operating environment (typically 5-10% less).  
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LaCie 2big Triple  
User Manual  
Introduction  
page ꢄ  
1. Introduction  
Congratulations on the purchase of your new LaCie  
Features  
2big Triple. is high-performance, extremely flexible  
RAID (Redundant Array of Independent/Inexpensive  
Disks) subsystem is ideally suited for integration with  
databases, imaging systems and e-mail and Web serv-  
ers.  
Huge capacity, speed & security on demand  
Customizable – 6 easy to configure RAID modes:  
FAST, BIG, JBOD, SAFE 100  
High-performance storage  
RAID technology is one of the best means to pro-  
tect your data, while providing greater data integrity  
and availability than standard hard disk storage. With  
the ability to provide single error detection and redun-  
dant information to recover the original if a disk fails, a  
RAID system is an ideal means to safe-guard valuable  
data while also stream-lining performance.  
Hi-Speed USB 2.0, FireWire 400 and FireWire  
800  
Easy plug & play installation on PC or Mac  
e LaCie 2big is the ultimate approach to a flex-  
ible RAID solution, with its ability to manage various  
RAID levels for a wide range of applications.  
Quick Links  
Click to jump to a section:  
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LaCie 2big Triple  
User Manual  
Introduction  
page ꢅ  
1.1. Minimum System Requirements  
Windows Users  
Mac Users  
Windows 2000,Windows XP,Windows Server  
Mac OS X 10.2.8 or later  
G4, G5, Intel Core Duo or Intel Core 2 Duo  
512MB RAM or greater  
2003 or Windows Vista  
500MHz Pentium III or higher (or equivalent  
processor)  
Available USB 2.0, FireWire 400 or FireWire  
512MB RAM or greater  
800* interface port  
Available USB 2.0, FireWire 400 or FireWire  
800* interface port  
*Most computers do not come from the factory with  
FireWire 800 ports, so you may need to purchase a PCI,  
PCI-X or PCI-Express card to be able to connect your  
LaCie 2big via FireWire 800 interface. LaCie offers a  
wide selection of PCI cards. Visit the LaCie website at  
TeChNICAl NOTe: To achieve USB 2.0  
speeds, your drive must be connected to a USB  
2.0 host port. If it is connected to a USB 2.0 port,  
your drive will operate at USB 2.0 speeds.  
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LaCie 2big Triple  
User Manual  
Introduction  
page ꢆ  
1.2. Box Content  
Your LaCie 2big package contains the system tower  
and an accessories box containing the items listed be-  
low.  
LaCie 2big RAID system tower with two hot-  
swappable hard drives  
1
1
Hi-Speed USB 2.0 cable  
FireWire 400 cable  
2
3
4
5
6
7
8
9
FireWire 800 cable  
External power supply  
LaCie Utilities CD-ROM  
LaCie Shortcut Button CD-ROM  
Quick Install Guide  
3
2-in-1 RAID mode change and drive removal  
tool  
4
ImpOrTANT INfO: Please save your pack-  
aging. In the event that the drive should need to  
be repaired or serviced, it must be returned in its  
original packaging.  
5
6
7
8
2big eSATA & USB  
2-Disk RAID System  
Windows:  
EMC® Retrospect® Express HD 2.0 with Shortcut Button  
for Windows XP, Windows 2000  
Mac:  
EMC® Retrospect® Express HD with Shortcut Button  
for Mac OS 10.2.8 or higher  
Quick Install Guide  
9
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LaCie 2big Triple  
User Manual  
Introduction  
page ꢇ  
1.3. Views of the Drive  
1.3.1. Front View  
e blue button (A) on the front of the LaCie 2big  
serves as an LED drive status indicator and the LaCie  
Shortcut Button.  
See the LaCie Shortcut Button User Manual on the  
Shortcut Button CD-ROM for more information.  
See troubleshooting section 4.2. LED Indicators for  
more information.  
Fig. 1.3.1  
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LaCie 2big Triple  
User Manual  
Introduction  
page ꢈ  
1.3.2. 2big Triple Rear View  
RAID selection switch  
off/auto/on power switch  
USB 2.0 port  
1
2
1
3
FireWire 800 ports  
FireWire 400 port  
Power input connection  
Drive lock  
4
big  
jbod  
fast  
10  
9
5
safe100  
off auto on  
6
2
7
Drive tray handle  
8
8
7
Left drive status LED  
Right drive status LED  
9
3
4
10  
5
6
Fig. 1.3.2  
CAUTION: To avoid overheating, the LaCie  
2big should be installed in a well-ventilated area  
and in such a way as to maintain sufficient airflow  
across the controller chips. Also ensure that the  
Ventilation Fan is not obstructed.  
Please use the included plastic stands and rubber  
feet which elevate the Two Big and allow for better  
heat dissipation.  
Environmental Requirements:  
Temperature: 0 – 35° C (32 – 95° F)  
Operation Humidity: 20 – 80%, non-condensing  
Storage Humidity: 10 – 90%, non-condensing  
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LaCie 2big Triple  
User Manual  
Introduction  
page ꢀ0  
1.4. Cables and Connectors  
1.4.2. FireWire  
1.4.1. Hi-Speed USB 2.0  
FireWire 400, also known as IEEE 1394, is a high-  
speed serial input/output technology for connecting  
peripheral devices to a computer or to each other, and  
FireWire 800 is the implementation of the new IEEE  
1394b standard.  
FireWire 800 offers increased bandwidth and ex-  
tended distance between devices. FireWire 800 is ideal  
for bandwidth-intensive applications, such as audio,  
video and graphics.  
USB is a serial input/output technology for connect-  
ing peripheral devices to a computer or to each other.  
Hi-Speed USB 2.0 is the latest implementation of this  
standard, and it provides the necessary bandwidth and  
data transfer rates to support high speed devices such as  
hard drives, CD/DVD drives and digital cameras.  
USB 2.0 Cables  
Your LaCie drive is shipped with a Hi-Speed USB  
2.0 cable to ensure maximum data transfer performance  
when connected to a Hi-Speed USB 2.0 port.e cable  
will also work when connected to a USB 2.0 port, but  
drive performance will be limited to USB 2.0 transfer  
rates.  
FireWire Cables  
ere are two categories of FireWire cables on the  
market: FireWire 800 cables, which feature the 9-to-9-  
pin, 9-to-6-pin, and 9-to-4-pin cables; and the original  
FireWire cables which feature the 6-to-6-pin and 6-to-  
4-pin cables.  
USB 2.0 Cable Ends  
FireWire 800 Cable Ends  
FireWire 400 Cable Ends  
TeChNICAl NOTe: To achieve USB 2.0  
speeds, your drive must be connected to a USB 2.0  
host port. If it is connected to a USB 2.0 port, your  
drive will operate at USB 2.0 speeds.  
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LaCie 2big Triple  
User Manual  
Setup  
page ꢀꢀ  
2. Setting Up Your LaCie 2big  
is section covers the installation and configuration  
of your LaCie 2big. Follow the steps below to power on  
and configure your LaCie 2big:  
Step 1  
Step 2  
Step 3  
2.1. Connecting the Interface Cable  
2.2.Turning the Drive On  
Page 12  
Page 13  
2.3. Formatting – Format the drives to suit your storage needs. For more informa- Page 14  
tion about file system formats, see section 2.3.1. File System Formats.  
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LaCie 2big Triple  
User Manual  
Setup  
page ꢀꢁ  
2.1. Connecting the Interface Cable  
1. Plug one end of the interface cable (USB or FireWire)  
into the corresponding port on your host computer  
(Fig. 2.1-A).  
2. Connect the other end of the cable to the matching  
USB  
port on the 2big (Fig. 2.1-B).  
FireWire 400  
If two interfaces are connected at the same time, the  
first one connected remains active and the second will  
not work.  
FireWire 800  
Fig. 2.1-A  
big  
jbod  
fast  
safe100  
off auto on  
FireWire 800  
FireWire 400  
USB  
Fig. 2.1-B  
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LaCie 2big Triple  
User Manual  
Setup  
page ꢀꢂ  
2.2. Turning the Drive On  
e power supply kit is composed of two cables: one  
cable (A) connects to the LaCie drive; and the other  
cable (B) connects to a power outlet, such as a wall out-  
let or a surge protector.  
off auto on  
D
C
Fig. 2.2  
1. Connect Cable A to your LaCie Drive.  
2. Connect Cable B to the power supply brick (C).  
3. Connect Cable B to a surge protector or wall outlet.  
4. Turn on the drive by moving the power switch on the back of the drive to the “Onposition (D). During drive initial-  
ization, the front led blinks blue and red. e 2big Triple is ready to use when the LEDs are solid blue. e volumes  
will appear in My Computer (Windows) or on the desktop (Mac).  
TeChNICAl NOTe: When the power switch is in the AUTO position, the 2big Triple turns off and on with your  
computer.  
CAUTION: Only use the AC adapter supplied with your specific LaCie drive. Do not use a power supply from another  
LaCie drive or another manufacturer. Using any other power cable or power supply may cause damage to the device and  
void your warranty. Always remove the AC adapter before transporting your LaCie drive. Failure to remove the adapter  
may result in damage to your drive and will void your warranty.  
TeChNICAl NOTe: You may use your LaCie drive when in a foreign country thanks to its 100-240 Volt power supply.  
To be able to use this feature,you may need to purchase an appropriate adapter or cord.LaCie accepts no responsibility for  
any damage to the drive resulting from the use of an inappropriate adapter. Using an adapter other than one authorized  
by LaCie will void your warranty.  
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LaCie 2big Triple  
User Manual  
Setup  
page ꢀꢃ  
2.3. Formatting  
e 2big Triple comes pre-formatted in HFS+ (optimized for Mac OS X). Please read the following information on  
file system formats for Windows and Mac operating systems to determine if you need to reformat the 2big’s disks. See  
sections 2.3.2 and 2.3.3 for formatting instructions.  
2.3.1. File System Formats  
Windows Users  
Guidelines for Choosing FAT 32 Or NTFS  
e 2big Triple comes pre-formatted in HFS+ (op-  
Use FAT 32 if:  
timized for Mac OS X). For use with both Mac and PC,  
you will need to reformat to FAT 32.  
You want to access your data on any operating  
system - FAT 32 is compatible with Windows  
98 SE, Me, 2000, XP,Vista, NT, Mac OS 9.x and  
Mac OS X 10.x.  
FAT 32  
FAT is an acronym for File Allocation Table, which  
dates back to the beginnings of DOS programming.  
Originally, FAT was only 16 bits, but after the second  
release of Windows 95 it was upgraded to 32 bits, hence  
the name FAT 32. In theory, FAT 32 volume sizes can  
range from less than 1MB all the way to 2TB. It is the  
native file system of Windows 98 and Windows Me,  
and is supported by Windows 2000, Windows XP and  
Windows Vista. When FAT 32 is used with Windows  
2000, Windows XP and Windows Vista though, vol-  
ume size is limited to 32GB (by the Windows partition  
utility, i.e. Disk Manager), and the individual file size is  
limited to 4GB.  
You will be dual booting with an operating system  
other than Windows NT or Windows 2000.  
You may need the ability to dual boot down the  
line. Once you have converted a volume from  
NTFS, there is no going back. You can convert  
from FAT 32 to NTFS, but not the other way  
around.  
Use NTFS if:  
You want to optimize drive performance un-  
der Windows 2000, Windows XP or Windows  
Vista.  
NTFS  
is acronym stands for New Technology Filing  
System, and it is the native file system for Windows  
NT, Windows 2000, Windows XP and Windows Vista.  
NTFS offers several features that are not available with  
FAT 32; i.e. file compression, encryption, permissions,  
and auditing, as well as the ability to mirror drives and  
RAID 5 capabilities. e minimum supported volume  
size for NTFS is 10MB, with a maximum of 2TB, with  
no limit to file size. Volumes created in NTFS can only  
be directly accessed (not through shares) by Windows  
NT, Windows 2000, Windows XP and Windows Vista  
without resorting to help from third-party products.  
You want to encrypt files, assign permissions to  
files, or want to audit files for access.  
You will be formatting partitions larger than  
32GB.  
You need to store individual files that are larger  
than 4GB.  
You need a filing system that can be mirrored or  
structured like a RAID 5 configuration.  
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LaCie 2big Triple  
User Manual  
Setup  
page ꢀꢄ  
Mac Users  
e LaCie 2big Triple comes preformatted in  
HFS+ for optimum performance with Mac OS X.  
Mac OS X Users:  
You may customize the drive by reformatting and/or  
partitioning the drive with separate file system formats.  
For optimal performance in Mac OS environments, for-  
mat and partition the drive as one large Mac OS Ex-  
tended volume.  
Mac OS Extended (HFS+)  
Mac OS Extended refers to the file system used by  
Mac OS X. HFS+ represents an optimization of the  
older HFS file system by using hard disk space more ef-  
ficiently.With HFS+, you are no longer limited by block  
size.  
MS-DOS File System (FAT 32)  
is is the Microsoft file system, more typically  
known as FAT 32. is is the file system to use if you  
are going to be using your LaCie Hard Drive between  
Macs and Windows operating systems.  
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LaCie 2big Triple  
User Manual  
Setup  
page ꢀꢅ  
2.3.2. Formatting for Windows Users  
e process of formatting a drive on a computer  
running Windows 2000, Windows XP or Windows  
Vista consists of two steps: (1) installing a signature on  
the drive, and (2) formatting the drive. ese steps will  
erase anything that is on the disk.  
CAUTION: Following these steps will erase  
everything from the 2big. If you have informa-  
tion that you want to protect or continue to use,  
back up this information before performing these  
steps.  
1. Connect the drive to the computer via the interface  
port.  
2. Right-click My Computer and select Manage.  
3. From the “Computer Management” window, select  
Disk Management (located below the Storage  
group). See Fig. 2.3.2.A.  
4. If the “Initialize and Convert Disk Wizard” window  
appears, click Cancel.  
5. Windows will list the Hard Disks that are installed  
on the system. Locate the drive that is represented  
by the  
icon. Right-click the icon and select  
Initialize.  
6. In the box to the right that says Unallocated,  
Fig. 2.3.2.A  
right-click and select New Partition…  
7. On the first page of the “New Partition Wizard,”  
click Next. See Fig. 2.3.2.B.  
(continued on next page)  
Fig. 2.3.2.B  
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LaCie 2big Triple  
User Manual  
Setup  
page ꢀꢆ  
8. Click Next.  
9. Click Next.  
10. Click Next.  
11. Click Next.  
12. On the Format Partition window, select Quick  
Format. Click Next.  
Fig. 2.3.2.C  
13.Click Finish to begin the formatting process.  
14.Windows Disk Management will format and parti-  
tion the disk according to your settings (Fig.2.3.2.D.),  
and your drive will appear in My Computer, ready  
to use.  
Fig. 2.3.2.D  
ImpOrTANT INfO: Please refer to section  
2.3.1. File System Formats, for a more detailed  
comparison of the various file system formats.  
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LaCie 2big Triple  
User Manual  
Setup  
page ꢀꢇ  
2.3.3. Formatting for Mac Users  
1. Connect the drive to the computer and turn on the  
drive.  
CAUTION: Following these steps will erase  
everything from the 2big. If you have informa-  
tion that you want to protect or continue to use,  
back up this information before performing these  
steps.  
2. Select Utilities from the Go menu in the Finder  
menu bar.  
3. In the Utilities folder, double-click Disk Utility.  
4. e Disk Utility window will open.Select the volume  
labeled LaCie Hard Disk from the list of available  
hard disks on the left side of the window.  
5. Select the Partition tab.  
6. From the Volume Scheme: menu, choose the  
number of partitions you want to divide the drive  
into (Mac OS X gives you the option of dividing the  
drive into at most 16 partitions). You can adjust the  
size of each partition using the slide bar between the  
partitions in the Volume Scheme: area.  
7. In the Volume Information section, enter a name  
for each volume (partition), choose the volume for-  
mat.  
8. Once you have finalized the volume options, click  
Partition. Click Partition again when the alert  
message appears to continue.  
Fig. 2.3.3.  
9. Mac Disk Utility will format and partition the disk  
according to your settings, and your drive will be  
ready to use.  
ImpOrTANT INfO: Please refer to section  
2.3.1. File System Formats, for a more detailed  
comparison of the various file system formats.  
ImpOrTANT INfO: Apple recommends that  
unless you have a specific reason to use the UNIX  
File System (UFS), you should use the Mac OS  
Extended format because it provides a more famil-  
iar experience to Macintosh users.  
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LaCie 2big Triple  
User Manual  
Setup  
page ꢀꢈ  
2.4. Installing New Firmware (Upgrade)  
LaCie may periodically offer firmware updates for  
the 2big.Visit LaCie’s Web site, www.lacie.com, for the  
latest firmware update. For the procedure, please contact  
LaCie technical support.  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁ0  
3. RAID  
3.1. About 2big Triple RAID Modes  
is section will help you decide which RAID mode  
is right for your application.  
TeChNICAl NOTe: Capacity varies depend-  
ing upon RAID mode.  
Fast (RAID 0), Section 3.1.1  
Big, Section 3.1.2  
Big, Fast and JBOD = total accessible capacity  
Safe 100 (RAID 1) = 50% capacity  
JBOD, Section 3.1.3  
Safe 100 (RAID 1), Section 3.1.4  
3.1.1. FAST (RAID 0)– Preconfigured mode of the 2big  
In Fast mode, the two physical disks are striped  
together (RAID 0) so that one larger logical volume  
mounts on the desktop, offering the maximum possible  
capacity like in Big mode (the available capacities of  
each disk are cumulated) yet with greater speed than the  
Big mode (the speed of each disk are cumulated to a  
certain level).  
One Fast volume  
ImpOrTANT INfO: If one physical disk fails, the  
data of both disks become inaccessible.  
Characteristics and Advantages  
disk 1  
disk 2  
Offers the maximum possible capacity  
Fig. 3.1.1  
Greater speed (than Big mode)  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁꢀ  
3.1.2. BIG (Concatenation)  
In Big mode, the two physical disks are combined  
(concatenation) so that one single yet larger logical vol-  
ume mounts on the desktop, offering maximum possible  
capacity (the available capacities of each disk are cumu-  
lated).  
ImpOrTANT INfO: If one physical disk fails, the  
One Big volume  
data of both disks become inaccessible.  
Offers the maximum possible capacity by combining  
the capacities of two drives into one large volume.  
disk 1  
disk 2  
Fig. 3.1.2  
3.1.3. JBOD  
In JBOD mode (Just a Bunch of Disks), the two  
physical disks work as two independent hard drives in  
one single housing so that two logical volumes mount  
on the desktop.  
ImpOrTANT INfO: If one physical disk fails, its data  
are become inaccessible, but the second disk continues  
to work independently.  
Twoindependent  
volumes  
In certain configuration, using a powerful computer  
with under-exploited resources, JBOD mode can be  
faster than Fast mode when using the native RAID 0  
software of the computer operating system.  
disk 1  
disk 2  
Fig. 3.1.3  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁꢁ  
3.1.4. SAFE 100 (RAID 1)  
In Safe 100 mode, the two physical disks are  
mirrored together (RAID 1) so that one single logical  
volume mounts on the desktop.  
All of the data (100%) are saved simultaneously  
on each disk (the available capacity cannot exceed the  
available capacity of the lowest-capacity single disk).  
ImpOrTANT INfO: If one physical disk fails, the  
data are available immediately on the second disk. No  
data are lost if one disk fails.  
One Safe volume  
Characteristics and Advantages  
disk 1  
disk 2  
Fig. 3.1.4  
Maximum data safety  
Safe 100 reduces the total available capacity by  
50% because two copies of the data are saved.  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁꢂ  
3.2. Changing the RAID Mode  
Before you change the RAID mode of the LaCie  
2big, familiarize yourself with the 2big’s RAID modes.  
See section 3.1. About 2big Triple RAID Modes.  
CAUTION: Your LaCie 2big comes precon-  
figured in Fast (RAID 0) mode. Fast mode al-  
lows access to the whole storage capacity but  
does not provide any security. If a drive fails,  
all data will be lost. If you are concerned about  
ImpOrTANT INfO: Changing the RAID mode de-  
stroys data stored on the LaCie 2big. If you have saved  
data on the drives, back up data before following these  
steps.  
data security, LaCie highly recommends  
a
RAID 1 (Safe 100) configuration. See section  
3.1. About 2big Triple RAID Modes, for more  
information.  
CAUTION: Disk drives must be inserted correctly in  
the 2big before configuration can be changed.  
To change the RAID mode:  
1. If there is data on the 2big you want to save, back it  
up to another device.  
2. Unmount/safely remove the 2big and turn it off.  
b
jbo
safe100  
fast  
3. Insert a small, flat-blade screwdriver into the groove  
on the rotary switch and turn the screwdriver to the  
left or right to select a different mode (Fig. 3.2).  
off auto on  
4. Turn on the 2big.  
ImpOrTANT INfO: You must partition the disk  
drives after changing the storage policy configuration.  
See section 3.3. Partitioning the LaCie 2big Disks.  
Fig. 3.2  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁꢃ  
3.3. Partitioning the Disks  
You must partition the drives after changing the 2big configuration mode (SAFE, FAST, BIG, etc). During this pro-  
cess, you will format the drives. For more information about file system formats, see section 2.3.1. File System Formats.  
ImpOrTANT INfO: e disks shipped with the 2big Triple are formatted HFS+. To use the drives with Mac operat-  
ing systems or for cross-platform use between Mac and PC, the drives must be reformatted. For more information, see  
section 2.3.1. File System Formats.  
3.3.1. Windows Users  
ImpOrTANT INfO: Do not partition the virtual  
disk that initially mounts on your OS.  
is example illustrates the Fast storage policy,  
which optimizes the LaCie 2big for performance.  
1. Right click the My Computer icon on your desk-  
top and select Manage from the pop-up window  
(Fig. 3.3.1-A).  
2. Select Disk Management under Storage to open  
the Windows Disk Manager (Fig. 3.3.1-B).  
Fig. 3.3.1-A  
Fig. 3.3.1-B  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁꢄ  
3. Right click the configured disk’s unallocated space  
and select New Partition. If the New Partition op-  
tion is not available, select the disk and initialize it  
first (Fig. 3.3.1-C).  
Fig. 3.3.1-C  
Fig. 3.3.1-D  
Fig. 3.3.1-E  
4. Click Next to start the Partition Wizard  
(Fig. 3.3.1-D).  
5. Select the Primary or Extended option and click  
Next (Fig. 3.3.1-E).  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁꢅ  
6. Specify the partition size. By default, the partition  
occupies the entire volume. Click Next (Fig. 3.3.1-  
F).  
Fig. 3.3.1-F  
Fig. 3.3.1-G  
Fig. 3.3.1-H  
7. Assign a drive letter or mount path and click Next  
(Fig. 3.3.1-G).  
8. Name and format the partition and click Next  
(Fig. 3.3.1-H).  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁꢆ  
9. Review the settings and click Finish to create the  
logical partition (Fig. 3.3.1-I).  
Fig. 3.3.1-I  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁꢇ  
3.3.2. Mac Users  
ImpOrTANT INfO: Do not partition the virtual  
disk that initially mounts on your OS.  
is example illustrates the JBOD RAID mode,  
which optimizes the LaCie 2big for performance when  
configured as a software RAID 0 on the host computer.  
1. Launch Disk Utility from the Applications / Utili-  
ties folder (Fig. 3.3.2-A).  
2. Select a configured disk and click the Partition tab  
(Fig. 3.3.2-B, red boxes).  
Fig. 3.3.2-A  
3. Select 1 Partition from the Volume Scheme  
drop-down list (Fig. 3.3.2-B, green box).  
4. Enter a name for the volume in the Name field (Fig.  
3.3.2-B, yellow box).  
5. Select Mac OS Extended (journaled) from the  
Format drop-down list (Fig. 3.3.2-B, orange box).  
6. Specify the size of the partition in the Size field (Fig.  
3.3.2-B, light blue box).  
TeChNICAl NOTe: e size of the partitions can  
only be changed if multiple partitions have been cre-  
ated.  
7. Click the Partition button (Fig. 3.3.2-B, dark blue  
box).  
Fig. 3.3.2-B  
8. Click Partition to acknowledge the warning (Fig.  
3.3.2-C). Disk Utility mounts the created partition  
and represents it with an icon on the desktop. e  
icon is labeled with the partition name.  
Fig. 3.3.2-C  
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LaCie 2big Triple  
User Manual  
RAID  
page ꢁꢈ  
3.4. Removing and Installing Drives  
In the event that an individual hard disk fails in  
the LaCie 2big, please contact your LaCie reseller or  
LaCie Customer Support. Please replace a defec-  
tive hard drive only with a new drive provided by  
LaCie. For drive removal and replacement process,  
please follow the steps below.  
ImpOrTANT INfO: Drive warranty will be  
void if you replace the defective drive with a drive  
not provided by LaCie. Drives purchased from  
LaCie are shipped pre-installed in drive trays with  
handles.  
CAUTION: After continuous use of the LaCie 2big,  
drives may be hot. Use caution when removing.  
To Remove a Drive:  
1. Turn off and unplug the LaCie 2big.  
2. e drive tray may be locked.To unlock it, insert the  
round end of the provided 2-in-1 tool into the slot  
on the drive lock and turn the lock until the slot is  
vertical (Fig. 3.4-A).  
3. Draw out the drive tray by inserting your finger into  
the space behind the drive tray handle and pulling to  
disengage the drive (Fig. 3.4-B).  
Fig. 3.4-A  
Fig. 3.4-B  
Fig. 3.4-C  
4. Grasp the drive tray handle and carefully extract the  
drive (Fig. 3.4-C).  
5. Turn the drive on to continue using the remaining  
drive.  
To Install a Drive:  
1. Turn off and unplug the LaCie 2big.  
2. Carefully insert the drive tray into an empty drive  
bay. When the drive tray is most of the way in and  
you feel resistance, press the drive tray handle firmly  
until you feel the drive snap into place and the drive  
tray handle is flush with the back of the 2big.  
3. Use the 2-in-1 tool to lock the drive lock. Turn the  
locks until the grooves are oriented vertically. e  
drives are locked when both locks are vertical.  
TeChNICAl NOTe: Data are still accessible during a  
RAID 1 rebuild.e 2big can be disconnected from the  
workstation during the rebuild; only the power must be  
connected.  
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LaCie 2big Triple  
User Manual  
Troubleshooting  
page ꢂ0  
4. Troubleshooting  
In the event that your LaCie 2big is not working  
Manual Updates  
correctly, please refer to the following checklist to find  
out where the problem is coming from. If you have  
gone through all of the points on the checklist and your  
drive is still not working correctly, please have a look at  
the FAQs that are regularly published on our Web site  
www.lacie.com. One of these FAQs may provide an  
answer to your specific question. You can also visit the  
drivers pages, where the most recent software updates  
will be available.  
LaCie is constantly striving to give you the most up-  
to-date, comprehensive user manuals available on the  
market.  
It is our goal to provide you with a friendly, easy-to-  
use format that will help you quickly install and utilize  
the many functions of your new device. If your manual  
does not reflect the configurations of the product that  
you purchased, please check our Web site for the most  
current version available.  
If you need further assistance, please contact your  
LaCie reseller or LaCie Technical Support (see section  
5. Contacting Customer Support for details).  
4.1. Fan  
e 2big Triple’s system fan does not run continu-  
ously; it is activated at certain temperatures. If the fan is  
not running, verify that the power connections are active  
and that the 2big is on.  
If the fan has malfunctioned, the front led blinks  
blue/red. e LED starts blinking when the board  
reaches a critical temperature level.  
Please contact your LaCie Reseller.  
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LaCie 2big Triple  
User Manual  
Troubleshooting  
page ꢂꢀ  
4.2. LED Indicators  
e LaCie 2big Triple has three LED indicators – one on the front of the drive and two on the back (one for each  
drive) which can indicate the current state of the 2big or problems it may be experiencing.  
In normal use:  
Front LED is solid blue.  
Rear LEDs are solid blue when the 2big is inactive and blinking during drive activity.  
If the front LED blinks red and blue:  
1. e fan may be malfunctioning.  
2. A drive may be improperly inserted.  
a. Look at the drive LEDs on the back.  
b. If one of the drive LEDs is also blinking red and blue, make sure the drive is properly inserted. Follow the steps  
in section 3.4. Removing and Installing Drives to remove and re-insert the drive.  
c. If the drive LED continues to blink red and blue after it has been re-inserted, the drive may be defective. Contact  
LaCie Customer Support (section 5. Contacting Customer Support).  
3. In RAID 1 mode (SAFE 100) a data rebuild may be in progress.  
a. Look at the drive LEDs on the back.  
b. If a data rebuild is in progress, the drive being rebuilt will blink red and the drive being read will blink blue.  
c. After the rebuild, the rebuilt drive will blink blue rapidly while the 2big checks the rebuild.  
4. RAID is not functioning or the 2big cannot determine the RAID setting.  
a. action  
b. action  
c. action  
In JBOD mode:  
If the front LED is solid blue, but either of the drive LEDs on the back is off, the drive may be incorrectly inserted  
or may have failed.  
1. Follow the steps in section 3.4. Removing and Installing Drives to remove and re-insert the drive.  
2. If the drive LED continues to be OFF after it has been re-inserted, the drive may be defective. Contact LaCie Cus-  
tomer Support (section 5. Contacting Customer Support).  
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LaCie 2big Triple  
User Manual  
Troubleshooting  
page ꢂꢁ  
4.3. LaCie 2big Host Connection  
Problem  
Solution  
Verify the System LED status to confirm power.  
Verify HBA BIOS recognizes empty 2big.  
Turn off PCI bus power save mode in the host BIOS.  
Verify the USB connection and try a different USB cable.  
Connect to a different USB port.  
e LaCie 2big  
is not recognized  
when USB is  
plugged-in.  
Verify HBA BIOS recognizes empty LaCie 2big.  
Operating system  
does not recognize  
LaCie virtual drives.  
Before reconfiguring the mode of operation, use the operating system’s Disk Manager to delete partitions on  
the volume.  
Ensure the HBA driver is current.  
Troubleshoot driver:  
Verify driver active status. For Windows, the Device Manager should show the SCSI icon next to the  
HBA. For Mac OS X, the Disk Utility should show a SCSI Connection ID for the virtual disks on the  
physical hard disk drives. Error messages during the driver installation would have indicated issues.  
Resolve resource conflicts (IRQ, DMA, or I/O).  
Verify port multiplier (PM) support in the HBA.  
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LaCie 2big Triple  
User Manual  
Contacting Customer Support  
page ꢂꢂ  
5. Contacting Customer Support  
Before You Contact Technical Support  
1. Read the manuals and review section 4.Troubleshooting.  
2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of  
the cables are correctly and firmly attached.  
If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your  
LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your  
computer and that you have the following information on hand:  
Information  
Where to Find Information  
1. LaCie hard drive serial number  
3. Macintosh/PC model  
4. Operating system version  
5. Processor speed  
Located on a sticker at the back of drive or on the original packaging  
Mac users: Click on the Apple icon in the menu bar and select  
About This Mac.  
Windows users: Right click My Computer and select Properties  
> General.  
6. Computer memory  
7. e brands and models of other internal and external  
peripherals installed on your computer  
Mac users: Click on the Apple icon in the finder bar and select  
About This Mac. Select More Info... e Apple System Profiler  
will launch and will list your internal and external peripherals.  
Windows users: Right click My Computer and select Properties  
> Hardware.  
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LaCie 2big Triple  
User Manual  
Contacting Customer Support  
page ꢂꢃ  
LaCie Technical Support Contacts  
LaCie Asia, Singapore, and Hong Kong  
Contact us at:  
LaCie Australia  
Contact us at:  
LaCie Belgium  
Contact us at:  
LaCie Canada  
Contact us at:  
LaCie Denmark  
Contact us at:  
LaCie Finland  
Contact us at:  
LaCie France  
Contact us at:  
LaCie Germany  
Contact us at:  
LaCie Italy  
Contact us at:  
LaCie Japan  
Contact us at:  
LaCie Netherlands  
Contact us at:  
LaCie Norway  
Contact us at:  
LaCie Spain  
Contact us at:  
LaCie Sweden  
Contact us at:  
LaCie Switzerland  
Contact us at:  
LaCie United Kingdom  
Contact us at:  
LaCie Ireland  
Contact us at:  
LaCie USA  
Contact us at:  
LaCie International  
Contact us at:  
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LaCie 2big Triple  
User Manual  
Warranty Information  
page ꢂꢄ  
6. Warranty  
LaCie warrants your LaCie 2big against any defect  
LaCie and its suppliers accept no liability for any  
loss of data during the use of this device, or for any of  
the problems caused as a result.  
LaCie will not, under any circumstances, be liable  
for direct, special or consequential damages such as, but  
not limited to, damage or loss of property or equipment,  
loss of profits or revenues, cost of replacement goods,  
or expense or inconvenience caused by service interrup-  
tions.  
in material and workmanship, under normal use, for the  
period designated on your warranty certificate. In the  
event this product is found to be defective within the  
warranty period, LaCie will, at its option, repair or re-  
place the defective LaCie 2big.  
In the event of a drive failure please contact your  
LaCie reseller or LaCie customer support for drive re-  
placement procedure.  
is warranty is void if:  
Any loss, corruption or destruction of data while us-  
ing a LaCie drive is the sole responsibility of the user,  
and under no circumstances will LaCie be held liable for  
the recovery or restoration of this data.  
Under no circumstances will any person be entitled  
to any sum greater than the purchase price paid for the  
drive.  
To obtain warranty service, call LaCie Techni-  
cal Support. You will be asked to provide your LaCie  
product’s serial number,and you may be asked to furnish  
proof of purchase to confirm that the drive is still under  
warranty.  
All systems returned to LaCie must be securely  
packaged in their original box and shipped with postage  
prepaid.  
e LaCie 2big was operated/stored in abnormal use  
or maintenance conditions;  
e LaCie 2big is repaired, modified or altered, un-  
less such repair,modification or alteration is expressly  
authorized in writing by LaCie;  
e LaCie 2big was subjected to abuse, neglect,  
lightning strike, electrical fault, improper packaging  
or accident;  
e LaCie 2big was installed improperly;  
e serial number of the LaCie 2big or an individual  
Drive Bay is defaced or missing;  
e broken part is a replacement part such as a pick-  
up tray, etc.  
e tamper seal on the LaCie 2big or an individual  
Drive Bay casing is broken.  
ImpOrTANT INfO: Register online for free  
technical support: www.lacie.com/register  
One or two of the hard disks have been removed and  
replaced by any hard disk other than a drive provided  
by LaCie. For drive removal/replacement process,  
see section 4, Removing and Installing Drives.  
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