OWNER’S MANUAL
Video Call Camera
Please read this manual carefully before operating your set and retain it for future
reference.
AN-VC500
(Brazil : www.lge.com)
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PREPARATION
OVERVIEW
Microphone
Lens
Microphone
USB Cable
Stand-Arm
Stand-Cable
holder
Stand-Bottom
Stand
Activity Indicator
NOTE:
► If the Skype app is not installed on the TV, download the app at the LG Store.
* For instructions regarding the LG Store, refer to the TV User Guide.
► For best results when using external speakers, only use the front right/left (stereo) speakers when using Skype.
► When making a video call with Skype using a PC, the Skype software version for Windows should be 4.2 or newer.
► Video calls can not be made to a Mac that runs Skype 2.8 or lower.
► Content can be changed or deleted depending on Content Provider.
► Please visit the content provider’s web site for specific information on their services.
► The software update screen will automatically appear when an update is available.
► For some models, you cannot use input devices such as a keyboard and mouse while using Skype (premium
content).
(Keyboard does not with
EA8 / EA9 / EC / JL / LA6 / LA7 / LA8 / LA9 / LB49 / LB57 / LB58 / LB61 / LB63 / LB65 / LB67 / LB68 / LB69 /
LB7 / LB8 / LN4 / LN5 / LN6 / MS5 / MS7 / MT9 / PB66 / PB69 / PH47 / PH66 / PH67 / PN47 / PN57 / PN67 /
UB / UC
)
► Before using the built-in camera, you must recognize the fact that you are legally responsible for the use or misuse
of the camera by the relevant national laws including criminal law.
► The relevant laws include the Personal Information Protection law which regulates the processing and transferring
of personal information and the law which regulates the monitoring by camera in a workplace and other places.
► When using the built-in camera, the user must gain consent from the data subjects. Please avoid using the
camera in the following manner.
(1) Using the camera in areas where the use of camera is generally prohibited such as restroom, locker
room, fitting room, and security area.
(2) Using the camera while causing the infringement of privacy.
(3) Using the camera while causing the violation of the relevant regulations or laws.
No emergency calls with Skype
Skype is not a telephone replacement service, and cannot
be used for emergency service dialing.
3
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PREPARATION
INSTALLING THE VIDEO CALL CAMERA
Unfold the stand and put it on the top center of
the TV set.
1
Video Call Camera
TV
Fold the stand.
2
(A) Firmly attach the TV stand to the back of the
3
(B)
(A)
TV set using the stand magnet.
(B) If you have difficulty attaching the stand or
want to prevent it from slipping off, use the
Velcro tape to secure it.
Velcro
Connect the USB cable to the side of the TV.
The camera may not work if it is connected
through the USB hub.
4
TV
NOTE
► For the best quality video and audio outputs, install the camera on the top-center of your TV.
► Set up with the television switched off.
► When using external speakers, allow sufficient space between the microphones and the speakers.
► The TV must be connected to a network for Skype to work.
4
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USING Skype (NetCast Smart TV)
START Skype
REGULAR REMOTE CONTROL
1
Press
SMART
2
OK
Start Skype.
NOTE:
► Skype must be connected to a network to operate.
MAGIC REMOTE CONTROL
1
Press
60$57
2
Start Skype.
CREATE ACCOUNT / SIGN IN
After selecting the Skype icon from the Premium
menu, enter your Skype name and password. Choose
“Sign me in when Skype starts” to sign in
Welcome to Skype
a
b
c
d
e
1
2
3
automatically when the TV is switched on.
Skype name
f
g
l
h
m
r
i
j
o
t
4
7
.
5
8
6
9
0
/
Password
NOTE:
k
p
u
n
s
Sign me in when Skype starts
q
@
_
► You can log in with your existing Skype account or a
Skype account that is merged with your Microsoft
account.
v
w
x
y
z
Sign in
Cancel
aA#
←
► To create a new Skype account that is already merged
with your Microsoft account, please refer to their
websites for further information.
Need help?
Createanewaccount
Sign in with a Microsoft account
Exit
Back
5
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Skype MENU
My Name
KRW 9.542.78
Contacts
Contacts
Call Phones
History
My Information
Settings
This is the list of contacts in your contact list. For
more details about how to make a call, refer to pages
9 and 10.
I don’t wear a watch.I like my arms to weigh the same...
1/5
Broman Bill
Sangjun koo
Zangsae
Unii2
Nicky
NOTE:
► The maximum number of contacts that can be stored
is limited by the storage capacity.
Option
► If there are more than 500 contacts, the list's
Add contact
Zoom
Conference call
Back
Exit
performance and stability may be affected.
My Name
KRW 9.542.78
Add Contact
When pressing the RED button on the remote control
while on the contact list, the following screen appears.
This allows you to search or add users.
Search for people on Skype
a
b
c
d
e
1
2
3
f
g
l
h
m
r
i
j
o
t
4
7
.
5
8
6
9
0
/
Find people on Skype and add them to your
contact list. Enter their Skype name, full name or
email address and click Find.
k
p
u
n
s
Press the “Find” button to start a search, or press the
“Cancel” button to return to the previous menu.
q
@
_
v
w
x
y
z
NOTE:
Find
←
Cancel
aA#
〕
► Search results will be in alphabetical order.
Back
Exit
My Name
KRW 9.542.78
Call Phones
Contacts
Call Phones
History
My Information
Settings
Select the country you would like to call and enter a
phone number. Now select “Call”.
NOTE:
► To use Call Phones, you will need Skype Credit. For
more details, visit the Skype homepage
(www.skype.com).
Call
Add to contacts
←
Add contact
Back
Exit
6
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Skype MENU
(CONTINUED)
My Name
KRW 9.542.78
History
History
Contacts
Call Phones
My Information
Settings
This lists All calls/Voicemails/Authorization requests.
By selecting ‘All calls,’ you can check your Incoming/
outgoing/missed calls.
You can check the received event list by selecting
‘Voice messages’ or ‘Contact requests’.
The numbers on the right side of each item indicate
the number of unchecked items.
All calls
Voice messages
Contact
requests
Back
Exit
My Name
KRW 9.542.78
My Information
My Information
Contacts
Call Phones
History
Settings
The information menu consists of ‘My status’, ‘Change
picture’, ‘My profile’ and ‘View account’.
NOTE:
► The maximum number of photos that can be saved
Online
My status
using Snapshot is limited.
Change picture
My profile
View account
Back
Exit
My Name
KRW 9.542.78
Settings
Settings
Contacts
Call Phones
History
My Information
The settings menu includes ‘Notification settings’, ‘Call
forwarding’, ‘Privacy settings’, ‘Video settings’ and
‘Change password’.
NOTE:
Notification
settings
Change
password
Call forwarding
Privacy settings
Video settings
► It may take several minutes for applying the new
setting value.
Back
Exit
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MAKE A VIDEO CALL TO THE CONTACT
My Name
KRW 9.542.78
Select a contact from your contact list.
Contacts
Call Phones
History
My Information
Settings
Press the “Video call” button.
I don’t wear a watch.I like my arms to weigh the same...
NOTE:
Broman Bill
Sangjun koo
Zangsae
Unii2
Nicky
► It can take from a few seconds to several minutes for
a call to be connected to the party.
Option
Add contact
Zoom
Conference call
Back
Exit
9
1
Inviting people / Add people : Add to call
02:34
Call with Michael
member.
2
Screen mode : Changes video window.
3
Camera zoom in / out : Zooms the video in or out.
4
Stop my video
Pointing zoom : The magnified image will be sent
5
6
Mute microphone
to the other party by using “the pointing zoom
feature”. The magnified image is only one square
of the nine part grid.
End Call
7
Hold Call
8
Inviting people
Screen mode
Camera zoom in /out
Pointing zoom
5
Stop my video : Your video disappears, and the
connected party cannot watch it either.
1
2
3
4
OR
6
Mute microphone : Mutes the microphone, and
the connected party cannot hear your voice either.
7
End Call : Ends the call.
8
Hold Call : Holds the call until the “Resume call”
button is pressed.
9
Call quality information : Video quality will be
affected by downstream network conditions.
5
6
7
Add people
Screen mode
Camera zoom in /out
Pointing zoom
2
3
4
1
■ Critical: Very slow internet access.
■ Low : Slow internet access.
■ Normal: Fast internet access.
Critical
Low
Normal
8
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MAKE A CALL (VOICE ONLY) TO A CONTACT
My Name
KRW 9.542.78
Select a contact from your contact list.
Press the “Call” button.
Contacts
Call Phones
History
My Information
Settings
I don’t wear a watch.I like my arms to weigh the same...
Once a contact’s phone number is registered, you can select
among the contact’s Skype name and phone numbers.
Broman Bill
Sangjun koo
Zangsae
Unii2
Nicky
NOTE:
► It can take from a few seconds to several minutes for a call to be
Option
connected to the party.
Add contact
Zoom
Conference call
Back
Exit
Call with Michael
00:20
1
Inviting people / Add people : Add to call member.
I don’t wear a watch.I like my arms to weigh
the same...
2
Screen mode : Changes video window.
3
Display dial pad / Dial pad : Opens a numerical keypad.
Start my video
Mute microphone
End Call
4
4
Start my video : Shares your video with the connected party.
5
6
7
5
Mute microphone : Mutes your audio. The connected party
can not hear your audio.
Hold Call
Screen mode
Inviting people
Display dial pad
6
1
2
3
End Call : Ends the call.
7
Hold Call : Holds the call until the “Resume call” button is
pressed.
OR
7
4
5
6
Screen mode
Add people
Dial pad
1
3
2
9
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RECEIVING A CALL
When someone calls while you are watching TV, a message
appears on the bottom right of the screen.
1
Answer with video : Receive the call with video (stops the TV).
2
Answer : Receive the call.
3
Decline : Do not receive the call, and continue watching TV.
Michael is calling
2
1
3
Answer with video
Answer
Decline
NOTE:
► Set your status to “do not disturb” to prevent Skype pop-ups.
► If the incoming call is a conference call, the “Answer with Video”
OR
option is not available.
1
Video call : Receive the call with video.
2
Voice Call: Receive the call with voice.
Michael is calling
2
1
3
3
Decline : Do not receive the call.
Video call
Voice Call
Decline
10
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USING Skype (webOS Smart TV)
START Skype
REGULAR REMOTE CONTROL
1
Press
SMART
2
OK
Start Skype.
NOTE:
► Skype must be connected to a network to operate.
MAGIC REMOTE CONTROL
1
Press
2
Start Skype.
CREATE ACCOUNT / SIGN IN
After selecting the Skype icon, enter your Skype
name and password. Choose “Sign me in when
Skype starts” to sign in automatically when the TV
is switched on.
Skype name
Create a new account
Password
NOTE:
Sign in with a
Microsoft account
► You can log in with your existing Skype account or a
Skype account that is merged with your Microsoft
account.
Sign me in when Skype starts Sign in
Need help?
► To create a new Skype account that is already merged
with your Microsoft account, please refer to their
websites for further information.
11
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Skype MENU
CONTACTS
This is the list of contacts in your contact list. For
more details about how to make a call, refer to
pages 14 and 16.
Main menu
CONTACTS
CALL PHONES
NOTE:
► The maximum number of contacts that can be
stored is limited by the storage capacity.
► If there are more than 500 contacts, the list’s
performance and stability may be affected.
ADD CONTACT
Main menu
CONTACTS
ADD CONTACT
Press 'ADD CONTACT' button on the 'CONTACTS'
screen.
Main menu Contacts
ADD CONTACT
Search by name, Skype name or e-mail address.
You can search for Skype users using the search
bar. From the search results, you can add a
contact you want.
NOTE:
► Search results will be in alphabetical order.
Call Phones
Main menu Contacts
Call Phones
Call
Select the country you would like to call and enter
a phone number. Now select ‘Call’.
NOTE:
► To use Call Phones, you will need Skype Credit. For
more details, visit the Skype homepage
(www.skype.com).
12
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Skype MENU
(CONTINUED)
HISTORY
Main menu
HISTORY
This lists ‘All calls’, ‘Voice Messages’, ‘Contact
Requests’.
By selecting ‘All calls,’ you can check your
Incoming/outgoing/missed calls.
You can check the received event list by selecting
‘Voice messages’ or ‘Contact requests’.
All calls
Voice Messages
Contact Requests
The numbers on the right side of each item
indicate the number of unchecked items.
MY PROFILE
Main menu
MY PROFILE
EDIT
The information menu consists of ‘Status’, ‘Mood
Message’ and ‘Profile’.
Status
Available
Invisible
Mood Message
"I am fine."
NOTE:
Profile
Skype Name
********
Full Name
*************
► You can use the ‘Snapshot’ from ‘Edit’ screen.
► The maximum number of photos that can be saved
using Snapshot is limited.
SETTINGS
The settings menu includes ‘Notification Settings’,
‘Call Forwarding’, ‘Privacy Settings’, ‘Video Settings’,
‘Change Password’ and ‘Sign Out’.
Main menu
SETTINGS
Notification Settings
Call Forwarding
Privacy Settings
Video Settings
Change Password
Sign Out
NOTE:
► It may take several minutes for applying the new
setting value.
13
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MAKE A VIDEO CALL TO THE CONTACT
Main menu Contacts
From your contacts list, select a person you want
to call.
VIEW PROFILE
VIDEO CALL
Press the ‘VIDEO CALL’ button.
Online
Skype Name
*********
Full name
*************
Birth date
**/**/****
Age
NOTE:
► It can take from a few seconds to several minutes for
a call to be connected to the party.
**
1
ADD PEOPLE
: Add to call member.
2
SCREEN MODE
: Changes video window.
3
CAMERA OFF
: Your video disappears, and the connected
party cannot watch it either.
1 2
3 4 5
6 7
4
MIC OFF
: Mutes the microphone, and the connected
party cannot hear your voice either.
OR
5
END CALL
: Ends the call.
6
CAMERA ZOOM IN / OUT
: Zooms the video in or out.
7
POINTING ZOOM
: The magnified image will be sent to the other
party by using “the pointing zoom feature”.
The magnified image is only one square of
the nine part grid.
1 2
3 4 5
6 7
14
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MAKE A CALL (VOICE ONLY) TO A CONTACT
Main menu Contacts
From your contacts list, select a person you want
to call.
VIEW PROFILE
VOICE CALL
Press the ‘VOICECALL’ button.
Online
Skype Name
*********
Full name
*************
Birth date
**/**/****
Age
NOTE:
► It can take from a few seconds to several minutes for
a call to be connected to the party.
**
1
ADD PEOPLE
: Add to call member.
2
SCREEN MODE
: Changes video window.
3
DIAL PAD
: Opens a numerical keypad.
4
CAMERA ON
: Shares your video with the connected party.
5
MIC OFF
1
2
3
4
5
6
: Mutes your audio. The connected party can
not hear your audio.
6
END CALL
: Ends the call.
15
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RECEIVING A CALL
When someone calls while you are watching TV, a
message appears on the bottom of the screen.
1
DECLINE : Do not receive the call, and continue
watching TV.
2
ANSWER : The Skype app launches and the
screen switches to the ‘Incoming
Call...’ screen.
Do you want to answer?
DECLINE
ANSWER
1
2
This is a screen that is displayed when you select
'ANSWER'.
1
Answer with video
: Receive the call with video.
Incoming Call...
2
Answer with audio
: Receive the call with voice.
3
Decline : Do not receive the call.
1
2
3
NOTE:
► If the incoming call is a conference call, the “Answer
with Video” option is not available.
16
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APPENDIX
TROUBLESHOOTING
For the problems listed below
If Skype doesn’t start
Check the following areas
■ Check whether the Video Call Camera is properly connected to the
USB port on the TV.
■ Check the network connection status.
If the Notification Window is
not displayed when a call is
received
■ Check that your status is not set as “Do not disturb”.
■ When using certain TV functions, incoming calls can’t be received
(e.g. during a software update, etc.).
■ Check ‘Privacy Settings’ is “Allow calls from people in my contact list
only”.
If there’s echo (e.g. when you
hear your own voice played
back through the speakers)
■ Position the Video Call Camera at the top-center of your TV.
■ Change the home theater audio setting to stereo rather than
surround.
■ Reduce the speaker volume.
■ Too much echo in the room can decrease audio quality.
■ Test microphone using the ‘Echo / Sound Test Service’.
If you’re not able to receive any ■ Internet or network congestion can degrade video quality.
video or if it is of low quality
■ Using wireless can also degrade video quality. We recommend using a
wired internet connection.
■ Screen quality can decrease when using Zoom-In. We recommend
you use minimum zoom during video calls.
■ Check whether the call quality information is marked as “critical”. If this
is the case, video quality can be degraded.
If the call ends abruptly
■ When certain TV functions are activated, the call may be
disconnected. (e.g. Sleep timer, etc.)
■ Do not unplug the Video Call Camera during a call.
If the Skype menu does not
appear on the Premium menu
■ Check whether your TV supports the Video Call Camera (see page 2).
■ Connect the camera to your TV, then update the software. For details
about how to update the software, refer to your TV manual.
Other issues
■ Issues may arise from network congestion of problems with the Skype
network.
17
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APPENDIX
PRODUCT SPECIFICATIONS
AN-VC500
(Video Call Camera)
MODELS
Dimensions (Width x Height x Depth)
Weight
112 mm x 56 mm x 38 mm (dongle only)
107.8 g
Focus
More than 100 cm
61.25° in diagonal
Lens
Field of Vision
Video
Effective pixels
Output format
Output Image
Microphone
1920 x 1080
H.264, MJPEG, YUV
Full-HD, HD, VGA, QVGA, QQVGA
2 microphones
USB
Audio
Interface
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
0 °C - 40 °C
0 % - 80 %
Environmental conditions
-20 °C - 70 °C
0 % - 90 %
■ Contents in this manual may be changed without prior notice due to upgrade of product functions.
■ The specifications shown above may be altered without prior notice to improve quality.
■ This product follows Skype Encoding Camera Specification (SECS) 2.1.
Video calls through an LG TV cannot be made using the following devices:
■ ASUS Skype Video Phone Touch SV1TS
■ ASUS Skype Videophone Touch SV1TW
■ AIGURU_SV1 Skype Video Phone
*The list of devices that are not supported may be amended without prior notification.
“Skype is a trademark of Skype or its related companies. Although this product has been tested and met our
certification standards for audio and video quality, it is not endorsed by Skype, Skype Communications S.a.r.l. or any of
their related companies.”
Copyright:
© 2003-2014, Skype
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