To contact LG Electronics, 24 hours a day,
7 days a week:
1-800-243-0000
Or visit us on the Web at: us.lge.com
Pour contacter LG Electronics, 24 heures par
jour, 7 jours par semaine:
1-800-243-0000
Ou visitez notre site Web à l’adresse: us.lge.com
Para comunicarse con LG Electronics,
24 horas al día, 7 días a la semana:
1-800-243-0000
O visítenos en la Web en: us.lge.com
Please read this guide
thoroughly before
operating and keep it handy
for reference at all times.
Veuillez lire ce guide attentivement
avant la mise en service de l’appareil
et gardez-le à portée de main
pour le consulter en cas de besoin.
Lea detenidamente estas
instrucciones antes utilizar
el frigorífico y guárdelas como
referencia para el futuro.
LFX25971**, LFX21971**
P/No. MFL37933507
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BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all
safety messages.
w
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others or cause damage to the product. All safety messages will be preceded by the safety
alert symbol and the hazard signal word DANGER, WARNING, or CAUTION. These words mean:
wDANGER
wWARNING
wCAUTION
You might be killed or seriously injured if you don’t follow instructions.
You can be killed or seriously injured if you don’t follow instructions.
Indicates an imminently hazardous situation which, if not avoided, may
result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
wWARNING
To reduce the risk of fire, electric shock, or
injury to persons when using your product,
basic safety precautions should be followed,
including the following.
• Before replacing a burned-out light bulb, unplug the
refrigerator or turn off power at the circuit breaker
or fuse box in order to avoid contact with a live wire
filament. (A burned-out light bulb may break when
being replaced.)
NOTE: Some models have LED interior lighting and
service should be performed by a qualified
technician.
Read all instructions before using this appliance.
• NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug firmly and pull it
straight out from the outlet.
NOTE: Setting either or both controls to the OFF
position does not remove power to the light circuit.
• Repair or replace immediately all electric service
cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks or
abrasion damage along its length or at either the
plug or connector end.
• When you are finished, reconnect the refrigerator to
the electrical source and reset the control
(Thermostat Refrigerator Control, or Freezer
Control, or Freezer Control, depending on the
model) to the desired setting.
• When moving your refrigerator away from the wall,
be careful not to roll over or damage the power cord.
• This refrigerator must be properly installed in
accordance with the Installer Instructions that
were taped to the front of the refrigerator.
• DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
• After your refrigerator is in operation, do not touch
the cold surfaces in the freezer compartment when
hands are damp or wet. Skin may adhere to the
extremely cold surfaces.
• DO NOT allow children to climb, stand, or hang on
the refrigerator doors or shelves in the refrigerator.
They could damage the refrigerator and seriously
injure themselves.
• In refrigerators with automatic icemakers, avoid
contact with the moving parts of the ejector
mechanism or with the heating element that
releases the cubes. DO NOT place fingers or hands
on the automatic icemaking mechanism while the
refrigerator is plugged in.
• Keep fingers out of pinch point areas; clearances
between the doors and cabinet are necessarily
small. Be careful closing doors when children are
in the area.
• Unplug your refrigerator before cleaning or making
any repairs.
NOTE: Service should be performed by a qualified
technician.
• Do not modify or extend the power cord length.
It will cause electric shock or fire.
3
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BASIC SAFETY PRECAUTIONS (CONT.)
• DO NOT refreeze frozen foods which have
thawed completely. The United States
Department of Agriculture in Home and Garden
Bulletin No. 69 says:
Even partial thawing and refreezing reduces the
quality of foods, particularly fruits, vegetables,
and prepared foods. The eating quality of red
meats is affected less than that of many other
foods. Use refrozen foods as soon as possible
to save as much of their quality as you can.
…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 40°F (4°C).
…Thawed ground meats, poultry, or fish that have
any off-odor or off-color should not be refrozen
and should not be eaten. Thawed ice cream
should be discarded. If the odor or color of any
food is poor or questionable, dispose of it. The
food may be dangerous to eat.
wDANGER
Risk of Child Entrapment
Discarded or abandoned refrigerators are
dangerous, even if they will sit for just a few
days. If you are disposing of your old refrigerator,
please follow the instructions below to help prevent
accidents.
Before you throw away your old refrigerator or
freezer:
• Take off the doors.
• Leave the shelves in place so that children may
not easily climb inside.
CFC DISPOSAL
Your old refrigerator may have a cooling system
that used CFCs (chlorofluorocarbons). CFCs are
believed to harm stratospheric ozone.
If you are throwing away your old refrigerator,
make sure the CFC refrigerant is removed for
proper disposal by a qualified servicer. If you
intentionally release this CFC refrigerant, you can
be subject to fines and imprisonment under
provisions of environmental legislation.
4
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HOW TO CONNECT ELECTRICITY
IMPORTANT: Please read carefully.
wWARNING
Electrical Shock Hazard
For personal safety, this appliance must be
properly grounded. Have the wall outlet and
the circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
RECOMMENDED GROUNDING METHOD
USE OF EXTENSION CORDS
The refrigerator should always be plugged into
its own individual properly grounded electrical
outlet rated for 120 volts, 60 Hz, AC only, and
fused at 15 or 20 amperes. This provides the
best performance and also prevents overloading
house wiring circuits which could cause a fire
hazard from overheated wires. It is
Because of potential safety hazards under
certain conditions, we strongly recommend
against the use of an extension cord.
However, if you still elect to use an extension
cord, it is absolutely necessary that it be a UL-listed
(USA), 3-wire grounding-type appliance
extension cord having a grounding-type plug
and outlet and that the electrical rating of the
cord be 15 or 20 amperes (minimum) and 120 volts.
recommended that a separate circuit serving
only this appliance be provided.
Use a receptacle which cannot be turned off with
a switch or pull chain. Do not use an extension
cord. Where a standard two-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a properly
grounded three-prong wall outlet.
Use of an extension cord will increase the
clearance needed for the back of the
refrigerator.
Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord.
Do not use an adapter plug.
NOTE: Some models have LED interior lighting and
service should be performed by a qualified technician.
When you are finished, reconnect the refrigerator to
the electrical source and reset the control
(Thermostat, Refrigerator Control, or Freezer Control,
depending on the model) to the desired setting.
SAVE THESE INSTRUCTIONS
5
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SPECIAL FEATURES
CONTROL PANEL LED DISPLAY SCREEN
1
2
Simple electronic controls are user-friendly.
The LED screen shows refrigerator and freezer
temperatures, displays water filter status,
dispenser information, and more.
1
2
3
4
ICE PLUS
When this feature is activated, the freezer section
will run at the coldest temperature for a 24- hour
period to increase ice production by about 20
percent.
3 FILTERED WATER AND ICE DISPENSER
The water dispenser offers fresh, chilled, filtered
water through the door. The ice dispenser offers
cubed or crushed ice.
DOOR ALARM
4
5
A warning alarm sounds at 30-second intervals
when the refrigerator or freezer door is left open
for more than 60 seconds.
IN-DOOR ICE BIN
The icemaker automatically produces 80–130
ice cubes in a 24-hour period to keep the ice
dispenser fully supplied. The in-door design
creates more shelf space.
5
6
CRISPERS
6
LG’s crispers preserve humidity and
help vegetables stay crisp.
6
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KEY PARTS AND COMPONENTS
In addition to the special features and
components outlined in the Special Features
section, there are several other important
components that are referenced in this manual.
1 ADJUSTABLE REFRIGERATOR SHELVING
4 LED INTERIOR LAMPS
The refrigerator compartment shelves are
adjustable to allow flexibility for storage needs.
Two separate LED arrays light the freezer and
refrigerator interiors.
MODULAR DOOR BINS
Three interchangeable bins can be arranged to
suit your storage needs.
TILTING DOOR BIN
FIXED DOOR BIN
2
3
5
6
REMOVABLE ICE STORAGE BIN
The ice storage bin can be removed to fill ice
buckets, coolers, or pitchers.
4
1
2
5
3
6
4
7
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CHOOSE THE PROPER LOCATION
wWARNING
• To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.
Excessive Weight Hazard
Two or more people are required when
moving and unpacking the appliance.
• Select a place where a water supply can be
easily connected for the automatic icemaker
and dispenser.
• Store and install the refrigerator where it will not
be exposed to temperatures below freezing or
exposed to outdoor weather conditions.
• Unstable installation may cause vibration and
noise. If the floor is not even, make the
refrigerator level by rotating the height adjusting
screws.
• Install this appliance in an area where the
temperature is between 55°F (13°C) and 110°F
(43°C). If the temperature around the appliance
is too low or too high, cooling ability may be
adversely affected.
• Properly ground the refrigerator to conform with
all governing codes and ordinances.
• If this refrigerator is installed where the
temperature is above 110°F (43°C), the
freezing capacity is compromised and the cost
of electricity used increases.
wCAUTION
Avoid placing the unit near heat sources,
direct sunlight, or moisture.
CLEARANCES
• Too small a distance from adjacent items may
result in lowered freezing capability and
increased electricity consumption charges.
Allow at least 24 in. (61 cm) in front of the
refrigerator to open the doors.
NOTE: For complete dimensions and specifications,
see page 40.
1" (2.54 cm)
8
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FLOORING
• To minimize noise and vibration, the refrigerator
MUST be installed on a solidly constructed
floor.
• Carpeting and soft tile surfaces are not
recommended.
• Never install the refrigerator on a platform or
weakly supported structure.
• To avoid vibration, the unit must be level. If
required, adjust the leveling legs to compensate
for unevenness of the floor. The front should be
slightly higher than the rear to aid in door
closing. The leveling legs can be turned easily
by pushing against the top of the refrigerator to
take the weight off the feet. Turn the leveling
legs clockwise to raise the unit or
NOTE: When moving the refrigerator for cleaning
or service, be sure to protect the floor. Always
pull the refrigerator straight out when moving it.
Do not wiggle or walk the refrigerator when trying
to move it; floor damage could occur.
counterclockwise to lower it.
NOTE: It is recommend that the doors be removed when it is necessary to move the refrigerator through a
narrow opening.
HANDLE REMOVAL
To move the refrigerator through a house door, it
may be necessary to remove the refrigerator
door handles.
wCAUTION
• Use special care when removing handles to
prevent scratching the doors.
NOTE: Handle appearance may vary from
illustrations on this page.
• The handle could be damaged if you hit it with
a hammer while removing or attaching.
• When you assemble or disassemble a handle,
you must push or pull with reasonable force.
Mounting
Fasteners
Set Screw
Allen Wrench
1
Loosen the set screws with a 2.5 mm (3/32")
Allen wrench and remove the handle.
2
Loosen the set screws located on the lower
side of the handle with a 2.5 mm (3/32") Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a 1/4" Allen
wrench.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a 1/4" Allen
wrench.
9
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HANDLE REMOVAL (CONT.)
HANDLE REINSTALLATION
Mounting
Fasteners
1
Place the handle on the door by aligning
handle footprints to fit mounting fasteners and
tighten the set screws with a 2.5 mm (3/32
2
Place the handle on the door by aligning
handle footprints to fit mounting fasteners and
tighten the set screws on the bottom of the
")
Allen wrench.
handle with a 2.5 mm (3/32
") Allen wrench.
NOTE: If the handle mounting fasteners need
NOTE: If the handle mounting fasteners need
to be tightened or removed use a 1/4
wrench
"
Allen
to be tightened or removed use a 1/4
wrench.
"
Allen
DOOR AND DRAWER REMOVAL
DOOR REMOVAL
wWARNING
Electric Shock Hazard
Collet
• Disconnect electrical supply to the refrigerator
before installing. Failure to do so could result in
death or serious injury.
• Do not put hands or feet or metal sticks into the air
vents, base grille, or bottom of the refrigerator. You
may be injured or receive an electrical shock.
• Be careful when you work with the hinge, base
grille, and stopper. You may be injured.
Before you begin, remove food and bins from the
doors.
If your entrance door is too narrow for the refrigerator
to pass through, remove the refrigerator door and
move the refrigerator sideways through the doorway.
1
To remove the left refrigerator door:
Pull the water tube out of the fitting while
pressing the release ring on the fitting.
NOTE : When you pull out the tube, first you
have to push the collet by opposite direction
of arrow in the upper picture and pull the tube
out by direction of arrow.
10
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DOOR AND DRAWER REMOVAL (CONT.)
DOOR REMOVAL (CONT.)
(1)
(2)
(2)
(1)
(4)
(5)
(3)
(5)
(6)
(4)
(3)
(6)
(7)
(8)
2
• Open the door. Remove the top hinge cover
screw (1 ).
3
To remove the right refrigerator door:
• Open the door. Remove the top hinge cover
screw (1 ). Lift up the cover (2).
• Use a flat-head screwdriver to pry back the
hooks (not shown) on the front underside of
the cover (2). Lift up the cover.
• Remove the cover.
• Disconnect the wire harness (3).
• Remove the cover. Pull out the tube (3).
• Disconnect all the wire harnesses (4).
• Remove the grounding screw(5)
• Rotate the hinge lever (4) clockwise and
remove. Lift the top hinge (5) free of the
hinge lever latch (6).
• Rotate hinge lever (6) counterclockwise and
remove. Lift the top hinge (7) free of the
hinge lever latch (8).
IMPORTANT: When lifting the hinge free of
the latch, be careful that the door does not fall
forward.
IMPORTANT: When lifting the hinge free of
the latch, be careful that the door does not fall
forward.
• Lift the door from the middle hinge pin and
remove the door.
• Place the door, inside facing up, on a non-
scratching surface.
• Lift the door from the middle hinge pin and
remove the door.
• Place the door, inside facing up, on a non-
scratching surface.
11
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DOOR AND DRAWER REMOVAL (CONT.)
DOOR REINSTALLATION
(5)
(6)
(3)
(2)
(1)
(4)
1
Install the right-side door first.
2
• Fit the top hinge (1) over the hinge lever
latch (2) and into place. Insert the hinge
lever (3) under the lever latch. Rotate the
lever counterclockwise to secure the hinge.
• Lower the door onto the middle hinge pin as
shown.
• Connect the wire harness (4).
• Hook the tab on the door-switch side of the
cover (5) under the edge of the wire opening
in the cabinet top. Position the cover into
place. Insert and tighten the cover screw (6).
(4)
(2)
(5)
(1)
(3)
3
Install the left-side door.
4
• Fit the top hinge (1) over the hinge lever
latch (2) and into place. Insert the hinge
lever (3) under the lever latch. Rotate the
lever clockwise to secure the hinge.
• Lower the door onto middle hinge pin.
• Install the grounding screw (4) and connect
all the wire harnesses (5).
12
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DOOR AND DRAWER REMOVAL (CONT.)
DOOR REINSTALLATION (CONT.)
Cover Screw
Cover
(6)
5
• Push the water supply tube (6) into the hole
on the top case and pull it through the
backplate.
6
Insert the water supply tube into the
connector.
• Insert the tube at least 5/8 in. (15 mm) into
the connector.
• Hook the tab on the door-switch side of the
cover under the edge of the wire opening in
the cabinet top. Position the cover into
place. Insert and tighten the cover screw.
wCAUTION
Collet
Tube
Insert Line
Clip
1. Insert the tube until you can see only one of the lines printed on the tube.
2. After inserting, pull the tube to ascertain that it is secure.
3. Assemble the clip.
Correct
Incorrect
13
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DOOR AND DRAWER REMOVAL (CONT.)
FREEZER DRAWER REMOVAL
wCAUTION
• To avoid possible injury or product / property
damage, you will need two people to perform the
following instructions.
• When you remove the drawer, do not hold the
handle. It may come off and could cause injury.
• When laying the drawer down, be careful not to
damage the floor or hurt your feet with the sharp
edges on the hinge side.
1
To remove the freezer drawer, pull the drawer
open to full extension. Remove the lower
DuraBase ® basket by lifting the basket from
the rail system.
2
Separate the left and right rail cover
3
Remove the screws of the rail on
both sides.
4
With both hands, hold both sides of the door
and pull it up to separate it from the rails.
5
With both hands, flex the center bar enough
to allow the gears on both ends to release
from the track.
w
w
CAUTION: When you remove the drawer, do not hold the handle. If it may come off and it could cause personal injury.
CAUTION: When laying the drawer down, be careful not to damage the floor or hurt your feet by the sharp edges on hinge side.
14
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DOOR AND DRAWER REMOVAL (CONT.)
FREEZER DRAWER REINSTALLATION
wCAUTION
wDANGER
• To avoid possible injury or product / property
damage, you will need two people to perform the
following instructions.
Risk of Child Entrapment
• To prevent accidental child and pet entrapment
or suffocation risk, DO NOT allow them to play
inside of the freezer drawer.
• DO NOT step or sit on the freezer drawer.
1
2
1
3
5
To reinstall the freezer drawer, hold the center
bar with both hands and pull it out until both
rails are fully extended.
2
Hook door supports (1) into rail tabs (2).
Right
Rail Cover
Assembly Hole
Left
Rail Cover
Lower door into final position and tighten the
screws (3). Make sure you have a right rail
cover for each side.
4
Align the top holes of the rail cover with the
top holes of the door supports to assemble
the rail covers.
wWARNING: To prevent accidental child and
pet entrapment or suffocation risk.
DO NOT allow them to play inside
of drawer.
wWARNING: DO NOT step or sit down on freezer.
With the drawer pulled out to full extension,
insert the lower basket in the rail assembly.
15
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CONNECTING THE WATER SUPPLY
Tools Required
• Standard screwdriver
wWARNING
Connect to safe drinking water supply
only.
• 7/16-in. and 1/2-in. open-end wrenches or two
adjustable wrenches
• The water pressure must be between 21 and
121 p.s.i. (1.5~8.5 kgf/cm2 ) on models without a
water filter and between 43 and 121 p.s.i.
(3~8.5 kgf/cm2) on models with a water filter.
• 1/4-in. nut driver
• 1/4-in. drill bit
• Hand drill or electric drill (properly grounded)
NOTE: Refrigerator dealers offer a kit with a 1/4-in.
saddle-type shutoff valve, a union, and copper
tubing. Before purchasing, make sure a saddle-
type valve complies with local plumbing codes.
• If water pressure does not reach 21 psi
(1.5kgf/cm2) or falls below, it is necessary to
purchase a separate pressure pump for normal
automatic icemaker and water dispensing
operation.
Do not use a piercing-type or 3/16-in. saddle
valve which reduces water flow and clogs more
easily.
• It is recommended that the total length of the
water feed tube does not exceed 26 ft. (8 m).
NOTE: The Commonwealth of Massachusetts
Plumbing Code 248CMR shall be adhered to.
• Install the water supply line where it will not be
affected by heat.
Saddle valves are illegal and use is not permitted in
Massachusetts. Consult with your licensed plumber.
IMPORTANT: Read all directions thoroughly
before you begin.
Cold Water Supply
• The icemaker water valve contains a flow washer
which is used as a water pressure regulator.
• If operating the refrigerator before installing the
water connection, turn the icemaker to the OFF
position to prevent operation without water.
• The icemaker needs to be connected to a cold
water line with water pressure between 21~121
psi (1.5~8.5 kgf/cm2) on models without a water
filter and between 43 and 121 p.s.i. (3~8.5kgf/cm2)
on models with a water filter.
• All installations must be in accordance with local
plumbing code requirements.
• Use copper tubing and check for leaks.
• Install tubing only in areas where temperatures
will remain above freezing.
• It may take up to 24 hours for the icemaker to
begin producing ice.
CONNECTING THE WATER LINES
IMPORTANT: Before connecting the tubing to
the water line, unplug the refrigerator or
disconnect the power.
• To determine the length of copper tubing you
will need, measure from the connection on the
lower left rear of the refrigerator to the water
pipe. Add 7 ft. (2.1 m) to allow for moving the
refrigerator for cleaning. Use 1/4-in. O.D.
(outside diameter) copper tubing. Be sure both
ends of the copper tubing are cut square.
• Turn off the main water supply and open the
nearest faucet to relieve pressure in the line.
Opening an outside faucet may help drain
water from the line in the house.
• Using a drill, drill a 1/4-in. hole in the cold water
pipe you have selected.
• Find a 1/2-in. vertical COLD water pipe near
the refrigerator.
NOTE: A horizontal pipe will work, but the
following precaution must be taken: drill on the
top of the pipe, not the bottom. This will help
keep water away from the drill and also keep
normal sediment from collecting in the valve.
16
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CONNECTING THE WATER LINES (CONT.)
• Fasten the shutoff valve to the cold water pipe
with the pipe clamp. Be sure the outlet end is
solidly in the 1/4-in. drilled hole in the water
pipe and the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp
screws carefully and evenly so the washer
makes a watertight seal. Do not overtighten or
you may crush the copper tubing, especially if
soft (coiled) copper tubing is used. Now you are
ready to connect the copper tubing.
• Place the free end of the tubing into a container
or sink, and turn on the main water supply.
Flush out the tubing until the water is clear.
Turn off the shutoff valve on the water pipe.
Coil the copper tubing as shown below.
Cold Water Pipe
Packing
Nut
Pipe Clamp
Coil of Polyethelyne
or Copper Tubing
• Slip the compression sleeve and the
compression nut onto the copper tubing as
shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw
the compression nut onto the outlet end with a
wrench. A flare nut wrench works best, but an
open-end wrench will suffice. Do not
overtighten.
Shutoff
Valve
Compression
Sleeve
Compression
Nut
IMPORTANT: Before connecting the tubing to the
refrigerator, be sure the refrigerator power cord is
not plugged into the wall outlet.
• Insert the end of the copper tubing into the
connection as far as possible. While holding the
tubing, tighten the fitting.
NOTE: If your refrigerator is equipped with an
internal water filter, an external in-line water filter
should not be used.
IMPORTANT: Tighten any connections that leak.
Open the water at the shutoff valve.
• Plug in the refrigerator.
• Arrange the coil of copper tubing behind the
refrigerator so it does not vibrate against the
back of the refrigerator or against the wall.
1
/
4"
Tubing
Clamp
Tubing
• Check for leaks.
• Before connecting the water line to house, purge
house line for 2 minute.
1
/
4"
NOTE: It may take a few seconds for water to
begin to flow as the internal tank fills and air clears
from the lines.
Compression
Nut
Ferrule
(Sleeve)
• Push the refrigerator back to the wall.
Water
valve
• Set the icemaker switch to the ON position.
NOTE: The icemaker will not begin to operate until
it reaches its operating temperature of 15°F (-9°C).
It will then begin operation automatically.
Refrigerator
Connection
NOTE: Throw away the first few batches of ice
(about 20 pieces).
• Remove the plastic flexible cap from the water
valve.
• Place the compression nut and ferrule (sleeve)
onto the end of the tubing as shown.
17
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LEVELING THE REFRIGERATOR DOORS
wWARNING
wCAUTION
• To avoid possible injury or product or property
damage, you will need two people to perform the
following instructions.
Electrical Shock Hazard
• Be careful when you work with the hinges,
base grille, and stopper. You may be injured.
• Do not put hands, feet, or metal items into
the air vents, base grille, or the bottom of the
refrigerator. You may be injured or receive
an electrical shock.
Leveling
After installing, secure the product with the LEG
not to move left or right.
Your refrigerator has two front leveling legs—
one on the right and one on the left. Adjust the
legs to alter the tilt from front to back or side to
side. If your refrigerator seems unsteady or you
want the doors to close more easily, adjust the
refrigerator’s tilt using the following instructions:
2
Level the refrigerator by using an 11/32 inch
(8mm) wrench or a flat blade screw driver.
Turn the leveling legs (CCW) to raise or (CW)
to lower the height of the front of the
refrigerator.
NOTE: The front of the refrigerator should be
slightly higher than the back.
NOTE: If someone pushes backward against
the top of the refrigerator, weight is lifted off of
the leveling legs, which makes adjustment
easier.
Kick Plate
Open both doors to make sure they close
easily. If not, raise the leveling legs higher by
turning both clockwise the same amount.
1
Plug the power cord into a 3-prong grounded
outlet, and move the refrigerator into its final
position. Remove the kick plate screws and
then the kick plate.
Once the refrigerator is level, replace the kick-
plate.
NOTE: Your new refrigerator is uniquely
designed with two fresh food doors. Either
door can be independently opened or closed.
• Open the Freezer Drawer.
• Once the drawer is open, there is sufficient
clearance to remove the screws on top of
the kick plate.
You will have to exert slight pressure on the
doors to close them completely.
NOTE: In order not to move the refrigerator
back and forth, fix it with the 'Adjust' to the
floor to install and use.
NOTE: To replace the kick plate, place it into
position, and then insert and tighten the
screws.
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LEVELING THE REFRIGERATOR DOORS (CONT.)
DOOR ALIGNMENT
1
If the space between your doors is uneven,
follow the instructions below to align the
doors:
• With one hand, lift up the door you want to
raise at middle hinge.
• With other hand, use pliers to insert snap
ring as shown.
• Insert additional snap rings until the doors
are aligned.
(Three snap rings are provided with the
refrigerator.)
STARTING
Before loading your refrigerator with fresh foods:
• Install accessories such as the ice cube bin,
drawers, and shelves, in their proper places.
They are packed together to prevent possible
damage during shipment.
• Remove tape and any temporary labels from
your refrigerator before using. To remove any
remaining adhesive residue, rub the area briskly
with your thumb, or rub a small amount of liquid
dish soap over the adhesive with your fingers.
Wipe with warm water and dry. Do not use sharp
instruments, rubbing alcohol, flammable fluids,
or abrasive cleaners to remove tape or glue.
• Adjust the desired temperature for the
refrigerator and freezer (see Adjusting the
Temperature and Functions).
• Let your refrigerator run for at least 2 or 3 hours
before putting food in it. Check the flow of cold
air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.
NOTE: Do not remove any warning-type labels,
the model and serial number label, or the tech
sheet that is taped to the back of the refrigerator.
• Thoroughly clean your refrigerator and wipe off all
dust that may have accumulated during shipping.
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CONTROL PANEL FEATURES
For complete details on button functions, see pages 22–24.
1
LED DISPLAY
The LED display shows the temperature
settings, dispenser options, water filter,
door alarm, and locking status messages.
ICE TYPE
2
3
ICE TYPE BUTTON
The ICE TYPE button is used to select Cubed Ice or
Crushed Ice.
FREEZER BUTTON
Press the FREEZER button to adjust the temperature
in the freezer compartment.
NOTE: When pressed simultaneously with the
REFRIGERATOR button for more than five seconds,
the temperature display will change from Fahrenheit
to Celsius or vice versa.
4 REFRIGERATOR BUTTON
Press the REFRIGERATOR button to adjust the
temperature in the refrigerator compartment.
NOTE: When pressed simultaneously with the
FREEZER button for more than five seconds, the
temperature display will change from Fahrenheit to
Celsius or vice versa.
ICE TYPE
FREEZER
5
ICE PLUS BUTTON
Press this button to turn on the ICE PLUS. feature,
which increases icemaking capabilities up to about 20
percent.
REFRIGERATOR
ICE PLUS
6 LIGHT/FILTER BUTTON
The LIGHT/FILTER button controls the lamp in the
dispenser.
The LIGHT/FILTER button resets the water filter
replacement indicator when the water filter has been
replaced.
LIGHT / FILTER
ALARM / LOCK
3SECS
7
ALARM/LOCK BUTTON
Press this button to control the door-open alarm.
Press this button to lock or unlock all the other
function buttons on the control panel, including
operation of the dispenser.
20
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THE LED DISPLAY
The LED display shows the temperature settings,
dispenser options, water filter, door alarm, and
locking status messages.
ICE TYPE
1
DISPENSER SELECTION INDICATOR
Shows Cubed ice or Crushed Ice selection
that will be dispensed when the push switch
is pressed.
FREEZER TEMPERATURE
Indicates the set temperature of the freezer
compartment in Celsius or Fahrenheit.
2
3
4
REFRIGERATOR TEMPERATURE
Indicates the set temperature of the refrigerator
compartment in Celsius or Fahrenheit.
ICE PLUS
When the ICE PLUS button is pressed,
the display will indicate the selected function
has been activated.
7 WATER FILTER STATUS
5
6
DISPENSER LIGHT INDICATOR
This indicator shows the current status for
the water filter. See Resetting the Filter Indicator.
When the LIGHT button is pressed,
the display will indicate the selected function:
The dispenser light is on, this indicator will
appear on the display panel.
8 LOCK STATUS
This indicator shows the current status for
the control panel functions is set to LOCK.
DOOR ALARM INDICATOR
This indicator shows that the door-open
warning alarm is activated.
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ADJUSTING THE TEMPERATURES AND DISPLAY
Adjust Freezer Temperature
To adjust the temperature in the freezer
compartment, press the FREEZER button to cycle
through the the range of available settings.
FREEZER
REFRIGERATOR
FREEZER
Adjust Refrigerator Temperature
Temperature Display
To adjust the temperature in the refrigerator
compartment, press the REFRIGERATOR button to
cycle through the range of available settings.
To change the temperature display from Fahrenheit
to Celsius:
• Simultaneously press and hold the FREEZER and
REFRIGERATOR buttons for more than 5 seconds.
• Do the same to convert back to Fahrenheit.
REFRIGERATOR
NOTE: The actual inner temperature varies
depending on the food status, since the indicated
temperature setting is the target temperature and not
the actual temperature within the refrigerator.
Initially set the REFRIGERATOR CONTROL at 37
degrees F and the FREEZER CONTROL at 0
degrees F. Leave them at these setting for 24 hours
(one day) to stabilize. Then adjust the compartment
temperature as illustrated above.
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OPERATING THE DISPENSER
DISPENSING CRUSHED ICE
DISPENSING WATER
Press the ICE TYPE
Press the push water switch
button to illuminate the
Crushed Ice icon.
or active water button with a
glass or other container and
chilled water will be dispensed.
ICE TYPE
Press the push ice switch
with a glass or other
container and crushed ice
will be dispensed.
When the water switch or active water switch is
pressed, the light will be illuminated.
NOTE: When operating the Water
Button, it does not work when you
press both ends and not the center.
It only works when you press
the center of the button.
DISPENSING CUBED ICE
Press the ICE TYPE
button to illuminate the
Cubed Ice icon.
ICE TYPE
CONTROLLING THE DISPENSER LIGHT
Press the push switch
with a glass or other
container and cubed ice
will be dispensed.
Press the LIGHT/FILTER
button to turn the dispenser
light on and off.
LIGHT / FILTER
NOTE: Hold the glass or other container in place
for a couple of seconds after dispensing ice or
water to catch the last few cubes or drops. The
dispenser is designed to not operate while either
refrigerator door is open.
ACTIVE WATER BUTTON
WATER SWITCH
ICE SWITCH
wCAUTION
When filling the container with a small opening, use it near the opening of the water or ice dispenser
as close as possible.
Incorrect
Correct
Water
Ice
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SETTING THE FUNCTIONS
Press the button for the desired function to view and
select other settings.
SETTING THE DISPENSER LOCK
RESETTING THE FILTER INDICATOR
Press and hold the
ALARM/LOCK
button for three seconds
to lock the dispenser and
all of the other control panel
functions. Press and hold
again for 3 seconds to
unlock.
Press and hold the
LIGHT/FILTER button for more
than 3 seconds to reset
the filter indicator after the
water filter has been
replaced.
LIGHT / FILTER
ALARM / LOCK
3SECS
NOTE: It is recommended that you replace the filter
when the water filter indicator light reaches 0 or
whenever the water or ice cube taste deteriorates
noticeably.
SETTING THE DOOR ALARM
The ALARM/LOCK button
also controls the door
alarm that sounds three
times in 30-second
intervals when a
compartment door is
left open for more than
60 seconds. The alarm
stops sounding when
the door is closed.
ACTIVATING ICE PLUS
ALARM / LOCK
3SECS
Press the ICE PLUS button
once to activate the ICE PLUS
function. The ICE PLUS icon on
the display panel will illuminate
when activated.
ICE PLUS
The ICE PLUS function runs the
freezer compartment at the
coldest setting for a 24-hour
period to increase icemaking by
up to about 20%, and then turns
off automatically.
Press the ALARM/LOCK button once to activate
and deactivate the door alarm function.
NOTE: Contact your local service center
if the alarm continues to sound after the
doors are closed.
NOTE: Press the button again to cancel
the ICE PLUS function.
DIAGNOSTIC FAILURE DETECTION
The diagnostic function automatically detects problems with your refrigerator, and a diagnostic code will
appear in the display. NOTE: If a diagnostic code appears in the display during use, note the code and
then call 1-800-243-0000 (24 hours per day/7 days per week) and select the option to locate an
authorized servicer.
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IN-DOOR ICE BIN
wCAUTION
• Keep hands and tools out of the ice bin door
and dispenser chute. You could break
something or injure yourself.
NOTE: Storing cans or other items in the ice bin may
damage the icemaker.
Keep the ice bin door closed tightly. If the ice bin door
is not closed tightly, the cold air in the ice bin will
freeze food in the refrigerator compartment. This
could also cause the icemaker to not produce ice.
The icemaker will stop producing ice when the ice bin
is full. If you need more ice, empty the ice bin into the
extra ice bin in the freezer compartment so the
icemaker can keep producing ice.
NOTE: If the On/Off switch on the icemaker is set to
Off for an extended time, the ice compartment will
gradually warm up to the temperature of the
refrigerator compartment. To prevent ice cubes from
melting and leaking from the dispenser, ALWAYS
empty the ice bin when the icemaker is set to Off for
more than a few.
Shake the ice bin occasionally to level the ice in it.
Sometimes the ice piles up near the icemaker,
causing the icemaker to misread the amount of ice
cubes and stop producing ice.
Push on the latch firmly where noted to close the
ice bin door; it will make a clicking sound when it
is closed completely.
To remove the in-door ice bin, grip the front
handle, slightly lift the lower part, and slowly pull
out the bin as shown.
Automatic
shutoff Arm
To reinstall the in-door ice bin, slightly slant the
bin during replacement to avoid contact with the
icemaker.
Avoid touching the automatic shutoff arm when
replacing the ice bin. See the label on the ice bin
door for details.
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AUTOMATIC ICEMAKER
Ice is made in the automatic icemaker and sent to
the dispenser. The automatic icemaker can make 6
ice cubes at a time, 80–130 cubes per 24-hour
period. This quantity may vary by circumstance,
including freezer compartment temperature, room
temperature, number of door openings, freezer load,
and other operating conditions.
wWARNING
Personal Injury Hazard
• Avoid contact with the moving parts of the
ejector mechanism or with the heating element
that releases the cubes.
• DO NOT place fingers or hands on the automatic
• It takes about 12 to 24 hours for a newly installed
refrigerator to make ice.
icemaking mechanism while the refrigerator is
plugged in.
• Icemaking stops when the ice storage bin is full.
lcemaker
• To turn off the automatic icemaker, set the
icemaker switch to OFF (O). To turn on the
automatic icemaker, set the switch to ON (I).
• The cube size will vary depending on the Water
Amount Selection Setting, as well as the water
pressure of the connected water line.
• You can regulate the cube size by pressing the
Water Amount Selection Button.
Automatic
Shutoff Arm
NOTE: It is normal that a noise is produced when
ice drops into the ice storage bin.
Water
Water
Amount
Indicator
Lights
ON/OFF
Switch
Amount
Selection
Button
• Even when the water pipe is not connected and
the Ice Maker is turned on, the water valve
operates. The noise is generated because the
water pipe is not connected, which does not
mean the icemaker is defective.
NOTE: Raising the automatic shutoff arm does
not turn off the icemaker.
wCAUTION
• Never use thin crystal glass or crockery to
collect ice. Such glasses or containers may
break, and glass fragments could be in the ice.
• The first ice and water may include particles or
odor from the water supply line or the water tank.
• Throw away the first few batches of ice (about
20 pieces) and purge the water line for 2 minutes
after installation to eliminate air and odd tastes.
• Dispense ice into a glass before filling it with
water or other beverages. Splashing may occur
if ice is dispensed into a glass that already
contains liquid.
• This is also necessary if the refrigerator has not
been used for a long time.
• Never use a glass that is exceptionally narrow
or deep. Ice may jam in the ice passage and
refrigerator performance may be affected.
• Never store beverage cans or other foods in the
ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the
containers may burst.
• Keep the glass at a proper distance from the
ice outlet. A glass held too close to the outlet
may prevent ice from dispensing.
• If discolored ice is dispensed, check the water
filter and water supply. If the problem continues,
contact an Authorized Service Center. Do not
use the ice or water until the problem is corrected.
• To avoid personal injury, keep hands out of
the ice door and passage.
• Never remove the icemaker cover.
• Keep children away from the dispenser.
Do not allow children to play in or around dispenser.
• If you find ice or water dispensed unexpectedly,
turn off the water supply and contact an Authorized
Service Center. Call 1-800-243-0000 (24 hours
a day, 365 days a year) and select the option to
locate an authorized servicer.
• The ice passage may also become blocked
with frost if only crushed ice is used. Remove
the frost that accumulates.
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STORING FOODS
• Store fresh food in the refrigerator compartment.
Freezer compartment
• How food is frozen and thawed is an important
factor in maintaining freshness and flavor.
• Do not store glass bottles in the freezer
compartment; glass may break when the contents
are frozen.
• Do not store food that spoils easily, such as
bananas and melons, at low temperatures.
• Do not refreeze food that has been thawed.
This causes loss of flavor and nutrition.
• Allow hot food to cool prior to storing; placing hot
food in the refrigerator could spoil other food and
lead to higher energy consumption.
• Do not touch cold foods or containers, especially
those made of metal, with wet hands or place glass
products in the freezer compartment.
• When storing food, cover it with vinyl wrap or store
in a container with a lid. This prevents moisture from
evaporating and helps food to keep its flavor and
nutrition.
• Do not use the egg box as an ice bin in the freezer.
The egg box will break easily if it freezes.
• Do not block air vents with food or containers.
Smooth circulation of chilled air keeps the
refrigerator temperatures even.
Refrigerator compartment
• Avoid placing moist food on the top refrigerator
shelves; it could freeze from direct contact with
chilled air.
• Do not open the doors frequently. Opening the
doors allows warm air to enter the refrigerator and
freezer compartments, which causes temperatures
to rise.
• Always clean food prior to refrigeration.
Vegetables and fruits should be washed and wiped
and packed food should be wiped to prevent
adjacent food from spoiling.
• Never overload the door racks; overloading may
push against the inner racks and prevent the doors
from closing correctly.
NOTE: If you keep the refrigerator in a hot and humid
place, frequent opening of the door or storing a lot of
vegetables in the refrigerator may cause
condensation to form. Wipe the condensation with a
clean cloth or a paper towel.
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LOCATION OF FOODS
4
5
1
2
3
1
4
REFRIGERATOR COMPARTMENT SHELVES
DAIRY CORNER
Store larger food items, platters, and containers
on the expansive refrigerator compartment
shelves.
Store milk products such as butter and cheese.
5 MODULAR REFRIGERATOR DOOR BINS
Store small packed food or beverages such as
condiments, salad dressings, baby foods, milk, or
juice.
CRISPERS
2
3
Store vegetables or fruits with humidity control.
FREEZER PULL-OUT DRAWER
Store small packed frozen food, or store meat,
fish, and chicken after wrapping them with thin
foil. Store dry.
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SHELF HEIGHT ADJUSTMENT
The shelves in your refrigerator are adjustable to
meet your individual storage needs.
NOTE: Glass shelves are heavy. Use special care
when removing them to avoid dropping them.
Storing similar food items together in your
refrigerator and adjusting the shelves to fit
different heights of items will make finding the
exact item you want easier; it will also reduce
the amount of time the refrigerator door is open,
saving energy.
Adjusting Shelves
Remove shelves from the shipping position and
place shelves in the position you want.
wCAUTION
IMPORTANT: Do not clean glass shelves with warm
water when they are cold. Shelves may break if
exposed to sudden temperature changes or impact,
such as bumping. For your protection, glass shelves
are made with tempered glass, which will shatter into
small, pebble-sized pieces.
Make sure that shelves are level from one side to the
other. Failure to do so may result in the shelf falling or
spilling food.
Remove Shelf
Reinstall Shelf
Tilt up the front of the shelf. Lift up the back
and pull out the shelf.
Tilt up the front of the shelf and guide the shelf
hooks into the slots at a desired height. Then
lower the front of the shelf so that the hooks drop
into the slots.
Folding Shelf
You can store taller items such as a gallon
container or bottles by simply pushing the front
half of shelf underneath back half of shelf.
Pull toward you to returm to a full shelf.
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REMOVING AND REPLACING COMPONENTS
NOTE: When reinstalling components, reverse
wCAUTION
the order of steps for removal. To prevent damage,
never use excessive force when removing or
reinstalling components.
• Personal injury can occur if the door bins are not
firmly assembled.
NOTE: DO NOT adjust a loaded bin.
• DO NOT allow children to play with baskets.
The sharp corners on the baskets could cause
injury.
Dairy Bin
Modular Door Bin
To remove the dairy bin, simply lift it and pull
straight out. To replace the dairy bin, slide it into
place and push down until it stops.
The door bins are removable for easy cleaning
and adjusting. Simply lift the bin and pull it straight
out to remove it. To replace the bin, slide it in
above the desired support button and push down
until it stops.
NOTE: The dairy bin will only fit in the top space
on the right-hand door.
Dispenser Drip Tray
The dispenser drip tray has no self-draining function. It should be cleaned regularly. Remove the cover by
pressing and pulling the tray. Dry it with a cloth. To reinstall the tray, slightly tilt the front of the tray and
snap the ribs into the holes.
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REMOVING AND REPLACING COMPONENTS (CONT.)
Crisper humidity control
To remove the glass
You can control the amount of humidity in the
moisture-sealed crispers. Store vegetables or
fruits requiring more or less humidity in separate
crispers. Adjust the control to any setting
between HIGH and LOW.
• Lift up the glass under the crisper cover.
• Pull the glass up and out.
Glide‘N’Serve
• LOW lets moist air out of the crisper for best
storage of fruits.
• HIGH keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
CAUTION : The glass shelf over the crisper is not
firmly secured. Be careful when tilting.
Removing crisper
The Glide‘N’Serve provides storage space with a
variable temperature control that keeps the
compartment colder than refrigerator.
This drawer can be used for large party trays, deli
items, or beverages.
Controls
The control regulates the air temperature in the
drawer. Set control level to COLD (print on
surface) to provide normal refrigerator
• To remove, pull the drawer out to full extension.
temperature. Use the COLDER (print on surface)
setting for meats or other deli items.
• Lift the front of the crisper up, then pull it straight
out.
NOTE: Cold air directed to the Glide‘N’Serve can
decrease refrigerator temperature. Refrigerator
control may need to be adjusted.
• To install, slightly tilt up the front and insert the
drawer into the frame and push it back into
place.
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REMOVING AND REPLACING COMPONENTS (CONT.)
To replace Glide‘N’Serve
1
• To remove, pull the drawer out to full extension.
• Lift the front of the drawer up, then pull it straight
out.
• To install, slightly tilt up the front and insert the
drawer into the frame and push it back into
place.
wCAUTION
wWARNING
• Pinch hazard! Keep hands and feet clear of the
bottom of the door when opening and closing.
Child Entrapment Hazard
• When the divider of the freezer drawer is removed,
children may crawl inside.
Ice Bin
DuraBase ® Divider
Drawer
To separate the ice bin, pull out the drawer to full
extension. Gently lift and pull out the ice bin.
To reinstall, simply set the ice bin in its correct
position.
The DuraBase divider organizes the DuraBase
area into sections. Pull the divider upward in a
straight motion to remove it. To reinstall it, hook
the top corners of the divider over the top edge of
the DuraBase.
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REMOVING AND REPLACING COMPONENTS (CONT.)
Tilt-Out Door Basket
1
To remove the tilt-out door basket, press in on
the end bracket, then pull up on the end of the
basket to remove.
2
To replace the tilt-out door basket, insert the
bracket into one side and hook one end of the
basket into the bracket. Next, hook the other
basket end into the other bracket and push
the bracket downward into place.
NOTE: Be sure the back of the basket is
positioned behind the retention tab on each
bracket.
Pull-Out Drawer
Bracket
1
To remove the drawer, push the tabs located
on the front inside surface of each rail. Next,
gently lift the rear left and right sides of the
drawer and pull it out.
2
To reinstall, pull out both rails to full
extension. Insert the end of rib in the bracket
at left and right. Making sure that the guides
at the front are lined up properly, gently push
down on both sides.
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CLEANING THE REFRIGERATOR
Cleaning the Exterior
wWARNING
For models with a stainless steel exterior, use a
commercially available stainless steel cleaner in
accordance with the manufacturer’s instructions.
Explosion Hazard
• Use nonflammable cleaner.
You may also use a clean sponge or soft cloth and
a mild detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft cloth.
• Failure to do so can result in death,
explosion, or fire.
IMPORTANT: Do not use cleaning waxes,
concentrated detergents, or cleaners containing
petroleum on plastic refrigerator parts such as door
liners or gaskets.
Both the refrigerator and freezer sections defrost
automatically. However, clean both sections about
once a month to prevent odors. Wipe up spills
immediately.
• Unplug the refrigerator.
Care and Cleaning of the Interior
NOTE: Allow the freezer to warm so the cleaning
• Remove all removable parts, such as shelves and
crispers.
cloth will not stick.
• Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive or
harsh cleaners.
To help remove odors, you can wash the inside of
the refrigerator with a mixture of baking soda and
warm water. Mix 2 tbsp. baking soda to 1 qt. of water
(26 g soda to 1 L of water). Be sure the baking soda
dissolves completely so it does not scratch the
surfaces of the refrigerator.
• Hand wash, rinse, and thoroughly dry all surfaces.
• Plug in the refrigerator.
NOTE: Window sprays, abrasive cleaners, or
flammable fluids can scratch or damage plastic
covers or panels.
IMPORTANT: Do not use a spray nozzle to clean
the interior.
GENERAL INFORMATION
Storage
Power Failure
During average-length vacations, you will
probably find it best to leave the refrigerator in
operation. Place freezable items in the freezer for
longer life.
Most power failures that are corrected within an
hour or two will not affect your refrigerator
temperatures. However, you should minimize the
number of door openings while the power is off.
When you plan to store the refrigerator, remove
all food, disconnect the power cord, clean the
interior thoroughly, and block the doors open to
prevent mold and mildew. Be certain the stored
refrigerator does not present a child entrapment
danger.
Water may drip from the ice bin during a power
outage. To prevent this, remove the ice bin, discard
all of the ice, towel dry them, and replace them.
Moving
Unload the refrigerator to move it. (This is probably
not necessary when pulling it out to clean behind it.)
Be sure to let the refrigerator warm up to room
temperature, and dry the inside before closing the
doors to pack it for moving. To avoid damaging the
height-adjusting screws, turn them all the way into the
base.
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REPLACING THE WATER FILTER
It is recommended that you replace the filter when
the water filter indicator reaches 0 or the water
dispenser or icemaker noticeably decreases
production.
1
Rotate the knob of the old cartridge
counterclockwise. When the cartridge is
released, you will feel it click out of place.
2
Remove the old cartridge. Take the new
cartridge out of its packaging, and remove the
protective cover from the o-rings. Hold the
cartridge handle in its vertical position, and
firmly push the new filter cartridge into place
until it stops.
NOTE: Replacing the filter causes a small
amount of water (around 1 oz. or 25 cc) to
drain. Place a cup under the filter hole to
contain it.
After replacing the filter, dispense for 2 minutes from
the water dispenser to purge the water system.
Check the filter for leaks.
LIGHT / FILTER
When the water filter indicator displays the
message 0 Filter Month, Hold 3 Seconds,
reset the water filter status display and indicator
light by pressing and holding the LIGHT/FILTER
button for more than 3 seconds.
1
Use the handle to twist the cartridge
clockwise about one turn, until the handle is in a
horizontal position. You will feel the filter click
into place.
To purchase replacement water filter cartridges,
visit your local appliance dealer or parts distributor.
You can also call 1-877-714-7486.
NOTE: If the filter will not turn from side to
side, it isn’t fully inserted.
The replacement water filter cartridge’s part
number is 5231JA2006A.
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BEFORE CALLING FOR SERVICE
Before calling for service, review this list. It may save you both time and expense. This list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem
Possible Causes
Solutions
Refrigerator
compressor does
not run.
• Refrigerator control is off.
• Set the refrigerator control.
• Refrigerator is in defrost
cycle.
• This is normal for a fully automatic defrosting
refrigerator. The defrost cycle occurs periodically.
• Plug at the wall outlet is
disconnected.
• Make sure the plug is tightly pushed into the
outlet.
• Power outage. Check house
lights.
• Call the local electric company.
Refrigerator runs
too frequently or
too long.
• Refrigerator is larger than the
previous one you owned.
• This is normal. Larger, more efficient units run
longer.
• The room or the outdoor
weather is hot.
• It is normal for the refrigerator to work longer
under these conditions.
• Refrigerator was recently
disconnected for a while.
• It takes a few hours for the refrigerator to reach
cooling temperatures.
• Large amounts of warm or
hot food may have been
stored recently.
• Warm food will cause the refrigerator to run longer
until the desired temperature is reached.
• Doors are opened too
frequently or for too long.
• Warm air entering the refrigerator causes it to run
more. Open the door less often.
• Refrigerator or freezer door
may be slightly open.
• Make sure the refrigerator is level. Keep food and
containers from blocking the door.
• Refrigerator control is set too
cold.
• Adjust the refrigerator control to a warmer setting
until the refrigerator temperature is satisfactory.
• Refrigerator or freezer gasket
is dirty, worn, cracked, or
poorly fitted.
• Clean or change the gasket. Leaks in the door
seal will cause the refrigerator to run longer in
order to maintain desired temperatures.
Refrigerator
compressor
cycles on and off.
• The thermostat is keeping the
refrigerator at a constant
temperature.
• This is normal. The refrigerator cycles on and off
to keep the temperature constant.
Temperature in
the freezer is too
cold, but the
• Freezer control is set too
cold.
• Adjust the freezer control to a warmer setting until
the freezer temperature is satisfactory.
refrigerator
temperature is
satisfactory.
Temperature in
the refrigerator is
too cold, but the
freezer
• Refrigerator control is set too
cold.
• Adjust the refrigerator control to a warmer setting.
temperature is
satisfactory.
36
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BEFORE CALLING FOR SERVICE (CONT.)
Problem
Possible Causes
Solutions
Food stored in
refrigerator
• Refrigerator control is set too
cold.
• Adjust the refrigerator to a warmer setting.
drawers freezes.
Temperatures in
the refrigerator or
freezer are too
warm.
• Freezer or refrigerator control
is set too warm.
• Adjust the freezer or refrigerator control to a
colder setting until the freezer or refrigerator
temperature is satisfactory.
• Doors are opened too
frequently or for too long.
• Warm air enters the refrigerator/freezer whenever
the door is opened. Open the door less often.
• Door is slightly open.
• Close the door completely.
• Large amounts of warm or
hot food may have been
stored recently.
• Wait until the refrigerator or freezer has had a
chance to cool food to the set temperature.
• Refrigerator has recently
been disconnected for a
period of time.
• It takes a few hours for the refrigerator to reach
the set temperatures.
Temperature in
the refrigerator
is too warm,
• Refrigerator control is set too
warm.
• Adjust the refrigerator control to a colder setting.
but the freezer
temperature is
satisfactory.
Louder sound
levels when
compressor
comes on.
• Refrigerator operates at
higher pressures during the
start of the ON cycle.
• This is normal.
Vibrating or
rattling noise.
• Floor is uneven or weak. The
refrigerator rocks on the floor
when it is moved slightly.
• Be sure floor is level and solid and can adequately
support the refrigerator.
• Items placed on the top of the
refrigerator are vibrating.
• Remove items.
• Dishes are vibrating on the
shelves in the refrigerator.
• It is normal for dishes to vibrate slightly. Move
dishes slightly. Make sure refrigerator is level and
firmly set on floor.
• The refrigerator is touching
the wall or cabinets.
• Move the refrigerator so that it does not touch the
wall.
Moisture collects
on the inside walls
of the refrigerator.
• The weather is hot and humid
which increases the rate of
frost buildup and internal
sweating.
• This is normal.
• Door is slightly open.
• Close the door.
• Door is opened too often or
for too long.
• Open the door less often.
Moisture forms on
the outside of the
refrigerator or
• Weather is humid.
• This is normal in humid weather. When humidity is
lower, the moisture should disappear.
• Door is slightly open.
• Close the door completely.
between the doors.
37
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BEFORE CALLING FOR SERVICE (CONT.)
Problem
Possible Causes
Solutions
Moisture forms
on the dispenser.
• Moisture may form when the
temperature or humidity are
high.
• Wipe off the moisture.
Odors in the
refrigerator.
• Interior needs to be cleaned.
• Clean interior with sponge, warm water, and
baking soda. Be sure the soda is completely
dissolved so it will not act as an abrasive
compound.
• Food with strong odor is in
the refrigerator.
• Cover food completely.
• Some containers and
wrapping materials produce
odors.
• Use a different container or brand of wrapping
materials.
The door(s) will
not close.
• Food package is keeping the
door open.
• Move the packages that keep the door from
closing.
• Door was closed too hard,
causing other door to open
slightly.
• Gently close both doors.
• Refrigerator is not level. It
rocks on the floor when it is
moved slightly.
• Adjust the height-adjusting screw.
• Floor is uneven or weak. The
refrigerator rocks on the floor
when it is moved slightly.
• Be sure the floor is level and can adequately
support the refrigerator. Contact a carpenter to
correct sagging or sloping floor.
• Refrigerator is touching the
wall or the cabinets.
• Move the refrigerator.
Drawers are
difficult to move.
• Food is touching the shelf on
top of the drawer.
• Keep less food in the drawer.
• Clean the drawer and the track.
• The drawer track is dirty.
The dispenser
will not dispense
water.
• The household water-line
valve is not open.
• Open the household water-line valve.
• Be sure both doors are closed.
• The refrigerator or freezer
door is not closed.
• When a installed tube is bent.
• When a filter is old.
• Check the installed tube.
• Replace with a new filter.
Water has an odd
taste and/or odor.
• The water has been in the
tank for too long.
• Dispense for 2 minutes and discard to freshen the
supply. Dispense and discard for an additional 2
minutes to rinse the tank completely.
• The unit is not properly
connected to cold water line.
• Connect the unit to a cold water line that supplies
water to the kitchen faucet.
• When a filter is old.
• Replace with a new filter.
38
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BEFORE CALLING FOR SERVICE (CONT.)
Problem
Possible Causes
Solutions
The dispenser
will not dispense
ice.
• The ice storage bin is empty.
• When the first supply of ice is dropped into the
bin, the dispenser should operate.
• The household water line
valve is not open.
• Open the household water line valve and allow
sufficient time for ice to be made. When ice is
made, the dispenser should operate.
• The refrigerator or freezer
door is not closed.
• Be sure both of the doors are closed.
• Ice has melted and frozen
around the auger due to
infrequent use, temperature
fluctuations, and/or power
outages.
• Remove the ice storage bin and thaw the
contents.
Clean the bin, wipe it dry, and replace it in its
proper position. When new ice is made, the
dispenser should operate.
• Ice cubes are jammed
between the icemaker arm
and the back of the bin.
• Remove the ice cubes that are jamming the
dispenser.
• Ice cubes are frozen
together.
• Use the dispenser often to prevent the cubes from
freezing together.
• Ice cubes that have been
purchased or made in some
other way have been used in
the dispenser.
• Only the ice cubes made by the icemaker should
be used with the dispenser.
• Water input tube is bent.
• Check the installed tube
• Replace with a new filter.
• Filter is old or needs
changing
Sound of ice
dropping.
• A batch of ice has been
released into the ice bin.
• This sound is made when automatically made ice
is dropped into the ice storage bin. The volume
may vary according to the location of the
refrigerator.
Sound of water
trickling.
• The icemaker is being
supplied with water.
• This sound is normally made when the icemaker
is supplied with water after dropping the
automatically made ice.
• If this sound lasts more than 10 seconds, check
for a leak.
Other
Please thoroughly read the Automatic Icemaker and Operating the Dispenser sections in
this manual.
39
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KEY DIMENSIONS AND SPECIFICATIONS
The appearance and specifications listed in this guide may vary due to constant product improvements.
Bottom-Freezer Refrigerator Model LFX25971
French Door Refrigerator
115 VAC @ 60 Hz
Description
Electrical Requirements
Min / Max. Water Pressure
21~121 PSI (1.5~8.5 kgf/cm2)
3
1
3
1
/
/
/
/
35 4" (W) X 34 4" (D) X 69 4" (H), 46 2" (D w/ door open)
Dimensions
908 mm (W) X 870 mm (D) X 1772 mm (H), 1181 mm (D w/ door open)
324 lb. (147 kg)
17.6 cu. ft.
Net Weight
Refrigerator Storage Capacity
Freezer Storage Capacity
7.1 cu. ft.
Bottom-Freezer Refrigerator Model LFX21971
French Door Refrigerator
Description
115 VAC @ 60 Hz
Electrical Requirements
Max. Water Pressure
21~121 PSI (1.5~8.5 kgf/cm2)
3
1
3
1
/
/
/
/
35 4" (W) X 30 4" (D) X 69 4" (H), 42 4" (D w/ door open)
Dimensions
908 mm (W) X 768 mm (D) X 1772 mm (H), 1073 mm (D w/ door open)
288 lb. (131 kg)
14.7 cu. ft.
Net Weight
Refrigerator Storage Capacity
Freezer Storage Capacity
5.8 cu. ft.
40
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LG ELECTRONICS, INC.
LG BOTTOM-FREEZER REFRIGERATOR LIMITED WARRANTY – USA
Your LG Refrigerator will be repaired or replaced, at LG’s option, if it proves to be defective in material or workmanship
under normal use, during the warranty period ("Warranty Period") set forth below, effective from the date ("Date of
Purchase") of original consumer purchase of the product. This warranty is good only to the original purchaser of the
product and effective only when used in the United States, including Alaska, Hawaii, and U.S. Territories.
WARRANTY PERIOD:
HOW SERVICE IS HANDLED:
REFRIGERATOR/FREEZER
In-Home Service:
Please retain dealer’s dated bill of sale or delivery
ticket as evidence of the Date of Purchase for proof of
warranty, and submit a copy of the bill of sale to the
service person at the time warranty service is
provided.
LABOR: One Year from the Date of Purchase.
PARTS: One Year from the Date of Purchase.
SEALED SYSTEM
(Compressor, Condenser, and Evaporator)
LABOR: One Year from the Date of Purchase.
Please call 1-800-243-0000 and choose the
appropriate option to locate your nearest LG
Authorized Service Center.
PARTS: Seven years from the Date of Purchase.
Replacement Units and Repair Parts are warranted for
the remaining portion of the original unit’s warranty
period.
Or visit our website at: http://us.lgservice.com
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE
EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS
WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE
FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE,
INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not
apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
•
Service trips to your home to deliver, pick up, and/or install the product, instruct, or replace house fuses or correct wiring, or
correction of unauthorized repairs.
•
Damages or operating problems that result from misuse, abuse, operation outside environmental specifications or contrary to the
requirements of precautions in the Operating Guide, accident, vermin, fire, flood, improper installation, acts of God, unauthorized
modification or alteration, incorrect electrical current or voltage, or commercial use, or use for other than intended purpose.
•
•
•
Repairs when your LG refrigerator is used in other than normal, single-family household use.
Damages caused during and/or after delivery.
Display, discount, or refurbish units purchased with scratches, dents, or defects.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
Proof of purchase is required and must be provided to LG in order to validate warranty.
CUSTOMER INTERACTIVE CENTER NUMBERS
To obtain Customer Assistance, Product Information, or
Dealer or Authorized Service Center location:
Call 1-800-243-0000 (24 hours a day, 365 days a year)
and select the appropriate option from the menu.
Or visit our Web site at http://us.lgservice.com
TO CONTACT LG ELECTRONICS BY MAIL:
LG Customer Interactive Center
P. O. Box 240007
Product Registration Information
Model:
Serial Number:
Date of Purchase:
The model and serial number can be located on the inner
case or back of the refrigerator compartment.
201 James Record Road
Huntsville, Alabama 35813
ATTN: CIC
41
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LG ELECTRONICS, INC.
LG BOTTOM-FREEZER REFRIGERATOR LIMITED WARRANTY – CANADA
LG Electronics will repair or at its option replace, without charge, your product which proves to be defective in material or
workmanship under normal use, during the warranty period listed below from the date of original purchase.
This warranty is good only to the original purchaser of the product during the warranty period as long as it is in
any Canadian Province.
WARRANTY PERIOD:
HOW SERVICE IS HANDLED:
REFRIGERATOR/FREEZER
Call 1-888-542-2623 (1-888-LG-CANADA) and
choose the appropriate prompt. Please have product
type (refrigerator) and Postal Code ready.
LABOR: One Year from the Date of Purchase.
PARTS: One Year from the Date of Purchase.
See our Web site at www.lg.ca
SEALED SYSTEM
(Compressor, Condenser, and Evaporator)
This warranty provides in-home service.
LABOR: One Year from the Date of Purchase.
NOTE: To prove warranty covers, retain your Sales
Receipt to prove date of purchase. A copy of your Sales
Receipt must be submitted at the time warranty service
is provided.
PARTS: Seven Years from the Date of Purchase.
No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTY OF MERCHANTABILITY, INC. IS LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY HEREIN. LG ELECTRONICS CANADA, INC. SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF
THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING
OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS
PRODUCT. Some provinces do not allow the exclusion or limitation of incidental or consequential damages or limitations
on how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which vary from province to province.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
•
Service trips to your home to deliver, pick up, and/or install the product, instruct, or replace house fuses or correct wiring, or
correction of unauthorized repairs.
•
Damages or operating problems that result from misuse, abuse, operation outside environmental specifications or contrary to the
requirements of precautions in the Operating Guide, accident, vermin, fire, flood, improper installation, acts of God, unauthorized
modification or alteration, incorrect electrical current or voltage, or commercial use, or use for other than intended purpose.
•
•
•
Repairs when your LG refrigerator is used in other than normal, single-family household use.
Damages caused during and/or after delivery.
Display, discount, or refurbish units purchased with scratches, dents, or defects.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
Proof of purchase is required and must be provided to LG in order to validate warranty.
CUSTOMER ASSISTANCE NUMBERS
To obtain Customer Assistance, Product
Information, or Dealer or Authorized Service
Center location:
Call 1-888-542-2623 (1-888-LG-CANADA) and
choose the appropriate prompt. Please have your product type
(refrigerator) and Postal Code ready.
Or visit our Web site at www.lg.ca.
TO CONTACT LG ELECTRONICS BY MAIL:
LG Customer Interactive Center
P. O. Box 240007
Product Registration Information
Model:
Serial Number:
Date of Purchase:
The model and serial number can be located on the inner
case or back of the refrigerator compartment.
201 James Record Road
Huntsville, Alabama 35813
ATTN: CIC
42
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43
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