LG Electronics Computer Monitor HCS6600 User Manual

HCS6600 CodePlus™ Series  
Cable HD Transcoder  
MPEG-2  
Installation & Setup Guide  
Warranty  
Part No: 206-4119  
© Copyright 2010, LG Electronics U.S.A., Inc.  
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IMPORTANT SAFETY INSTRUCTIONS  
Important safeguards for you and your new product  
THIS PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH SAFETY IN  
MIND. IMPROPER USE, HOWEVER, CAN RESULT IN POTENTIAL ELECTRICAL  
SHOCK OR FIRE HAZARDS. TO AVOID DEFEATING THE SAFEGUARDS THAT  
HAVE BEEN BUILT INTO THIS PRODUCT, PLEASE READ AND OBSERVE THE  
FOLLOWING SAFETY POINTS WHEN INSTALLING AND USING THIS PRODUCT.  
1. Read these instructions.  
9. Outdoor Use  
Warning: To prevent fire or shock  
Read all the safety and operating instructions  
before operating the product.  
hazards, do not expose this product  
to rain or moisture.  
2. Keep these instructions.  
Retain the safety and operating instructions  
for future reference.  
10. Wet Location  
The apparatus shall not be exposed to drip-  
ping or splashing and no objects filled with  
liquids, such as vases, shall be placed on  
the apparatus.  
3. Heed all warnings.  
Adhere to all warnings on the product and in  
the operating instructions.  
11. Test Equipment  
4. Follow all instructions.  
In some cases, LG has supplied or recom-  
mended the use of test equipment and  
devices for the setup and testing of the  
equipment. The operation and maintenance  
of test equipment is described in their asso-  
ciated instruction manuals. Please refer to  
these manuals for explicit instructions  
regarding the safe use and handling of the  
equipment.  
Follow all operating and use instructions.  
5. Do not use this apparatus near water.  
Do not use this product near water or mois-  
ture or in an area, such as a basement, that  
might become flooded.  
6. Clean only with dry cloth.  
Unplug this product before cleaning. Do not  
use liquid cleaners or aerosol cleaners.  
12. Replacement Parts  
7. Refer all servicing to qualified service per-  
sonnel.  
When replacement parts are required, be  
sure the service technician uses replace-  
ment parts specified by the manufacturer or  
that have the same characteristics as the  
original parts. Unauthorized substitutions  
may result in fire, electric shock, or other  
hazards.  
Servicing is required when the apparatus has  
been damaged in any way, liquid has been  
spilled or objects have fallen into the appara-  
tus, the apparatus has been exposed to rain  
or moisture, does not operate normally, or  
has been dropped.  
8. Object and Liquid Entry  
Never push objects of any kind into this prod-  
uct through openings as they may touch dan-  
gerous voltage points or short-out parts that  
could result in a fire or electric shock. Never  
spill liquid of any kind on the product.  
(Continued on next page)  
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IMPORTANT SAFETY INSTRUCTIONS  
(Continued from previous page)  
14. Servicing  
Caution: These servicing instruc-  
13. Damage Requiring Service  
tions are for use by qualified  
service personnel only. To reduce  
the risk of electrical shock, do not per-  
form any servicing other than that  
described in the operating instructions  
unless you are qualified to do so.  
Unplug this product from the wall power out-  
let and refer servicing to qualified service  
personnel under the following conditions:  
a. If liquid has been spilled, or objects have  
fallen into the product.  
15. Safety Check  
b. If the product has been exposed to rain or  
water.  
Upon completion of any service or repairs to  
this product, ask the service technician to  
perform safety checks to determine that the  
product is in proper operating condition.  
c. If the product does not operate normally by  
following the operating instructions. Adjust  
only those controls that are covered by the  
operating instructions, as an improper  
adjustment of other controls may result in  
damage and will often require extensive  
work by a qualified technician to restore  
the product to its normal operation.  
d. If the product has been dropped or the  
cabinet has been damaged.  
e. If the product exhibits a distinct change in  
performance.  
Caution: Refer all servicing to qualified  
service personnel.  
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Table of Contents / Setup Information  
Table of Contents  
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . 2  
Important Safety Instructions. . . . . . . . . . . . 34  
Table of Contents / Setup Information. . . . . . . 5  
HCS6600 Product Description . . . . . . . . . . . . 6  
Transcoder Product Description . . . . . . . . . . . 7  
Card Description . . . . . . . . . . . . . . . . . . . . . . . 8  
Installing CodePlus Transcoder Cards. . . . . . . 9  
Cable TV STB Receiver & HCS6600  
Initialization & Setup Connections . . . . . . . . . 10  
System Setup . . . . . . . . . . . . . . . . . . . . . .1112  
Configuration Options . . . . . . . . . . . . . . . 1315  
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 16  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . 17  
Document Revision History / Notes . . . . . . . 18  
Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover  
Setup Information  
This document provides installation and setup support only for an HCS6600 transcoder card. Cable  
TV service and a Cable TV STB receiver must be installed and operating before you can proceed to  
set up the HCS6600. LG recommends that the system be professionally installed.  
Check the items listed below before you begin the HCS6600 installation and setup procedures.  
Cable Set-top Box (STB)  
HCS6600  
__ Refer to the documentation provided with the  
Cable TV STB, and carefully follow the sys-  
tem setup procedures. (The Cable TV STB  
receiver provides the IEEE-1394 signal input  
for the HCS6600.)  
__ If the HCS6600 will be used with a unique  
feature card (Example: HCS6300) in the  
card frame CONTROLLER slot, you will also  
need a copy of the Installation & Setup  
Guide for the feature card in order to com-  
plete the HCS6600 system setup.  
__ Authorization is required for HD channels.  
Contact your local Cable TV provider to get  
subscription programming authorization for  
the Cable TV STB receiver.  
__ For HCS6600 Service Port connections, you  
must use an FTDI TTL-USB cable (P/N TTL-  
232R-5V-AJ).  
ASI Output (Optional)  
__ If applicable, install the DTV modulator and  
upconverter that will receive the ASI output  
signal from the HCS6600. Refer to the man-  
ufacturer's documentation.  
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HCS6600 Product Description  
The HCS6600 is one of the LG CodePlus™ series of transcoder cards. Pairing an HCS6600 card, in  
the appropriate CodePlus card frame, with a suitable Cable TV STB receiver will provide one chan-  
nel of Cable TV content.  
Features  
• Part of modular system, easily scaled for each application  
• Transcodes Cable DTV content to ATSC-compatible MPEG-2  
®
• Built-in Pro:Idiom content protection  
• DVB-ASI output available to connect to external MUX or modulator  
• Transcoded output supports Closed Captions and V-Chip (Parental Control) *  
• Short 3U height profile to minimize rack-space usage  
HCS6600  
SERVICE  
PORT  
RESET  
STATUS  
1
I
E
E
E
39
4
B
1
3
9
4
A
I
E
E
E
ASI OUT  
* If included in the signal source.  
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Transcoder Product Description  
Typical Cable HD Transcoder System Overview  
The LG HCS6600 Cable HD transcoder represents a single-channel HDTV solution for commercial  
and institutional MATV systems (hotels, hospitals, etc.).  
A typical Cable HD Transcoder system includes:  
• An HCS6600 Cable HD transcoder for each HD program offered in the commercial facility MATV  
system.  
• A CodePlus series card frame (Example: HCS6100R) specified for the HCS6600.  
Purchased separately:  
• Cable TV service feed.  
• Cable TV STB receiver for each transcoder/HD program.  
• VSB or QAM modulator with ASI input (for each transcoder) or LG CodePlus-series unique feature  
card (Example: HCS6300). Multiplexers can be used in front of the modulator if multiple programs  
are desired and 256-QAM is used.  
• (For each modulator, if applicable) Upconverter compatible with digital modulation.  
• 19-inch rack for mounting.  
• Miscellaneous cables and installation hardware (see also HCS6600 setup information on page 5).  
The elements of such a system combined can:  
• Receive a selected HD channel from Cable TV service using a Cable TV STB receiver.  
• Transcode the digital video and audio stream to an ATSC A/53E compatible transport stream.  
• Encrypt the received digital data stream.  
• Modulate the stream in 64-QAM or multiplexed 256-QAM.  
A Pro:Idiom-compatible television with a QAM/VSB tuner is required to view premium HD content.  
The HCS6600 changes the Cable TV encryption scheme to a Pro:Idiom encryption scheme. A proper  
session ID must be set at the TV in order for Pro:Idiom decryption to be enabled. LG’s Pay-Per-View  
(PPV) partners can properly set up this session through their interface. An LG Free-to-Guest (FTG)  
card is substituted for the supplied Multiple Protocol Interface (MPI) card and can set the session to  
allow decryption.  
Note: Design and specifications subject to change without prior notice.  
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Card Description  
Retaining Screw  
Install after inserting  
HCS6600 card  
HCS6600  
Service Port  
SERVICE  
TTL-USB serial port  
connection (use FTDI  
TTL-232R-5V-AJ cable)  
PORT  
RESET  
STATUS  
1
Reset  
Reboots card  
I
IEEE-1394 In  
To Cable TV STB  
1394 Out  
39
4
B
E
E
E
Note: Always use  
the IEEE-1394A port  
for the Cable TV  
STB connection.  
Status  
Blinking pattern indicates  
condition of card  
1
3
9
4
A
I
E
E
E
ASI Out  
DTV signal output  
ASI OUT  
Retaining Screw  
Install after inserting  
HCS6600 card  
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Installing CodePlus Transcoder Cards  
Slots  
3 & 4  
CONTROLLER  
Slot  
HCS6600  
Slot 1 Slot 2  
Slot 7 Slot 8 Slot 9 Slot 10 Slot 11 Slot 12  
Slot 5 Slot 6  
HCS6600  
HCS6600  
HCS6600  
HCS6300  
HCS6600  
HCS6600  
HCS6600  
HCS6600  
HCS6600  
HCS6600  
SERVICE  
PORT  
ETHERNET  
SERVICE  
PORT  
SERVICE  
PORT  
SERVICE  
PORT  
SERVICE  
PORT  
SERVICE  
PORT  
SERVICE  
PORT  
SERVI
PORT  
SERVICE  
SERVICE  
PORT  
PORT  
RESET  
RESET  
RESET  
RESET  
RESET  
RESET  
RESET  
RESET  
RESET  
RESET  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
STATUS  
1
3
9
4
B
1
3
9
4
B
1
3
9
4
B
1
3
9
4
B
1
3
9
4
B
1
3
9
4
B
1
3
9
4
B
1
3
9
4
B
1
3
9
4
B
I
I
I
I
I
I
I
I
I
SERVICE  
PORT  
1
I
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
39
4
B
E
E
E
RESET  
1
3
9
4
A
1
3
9
4
A
1
3
9
4
A
1
3
9
4
A
1
3
9
4
A
1
3
9
4
A
1
3
9
4
A
1
3
9
4
A
1
3
9
4
A
I
I
I
I
I
I
I
I
I
STATUS  
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
1
3
9
4
A
I
RF OUT  
E
E
E
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
ASI OUT  
CONTROLLER Slot  
The card in this slot may vary  
depending on system features.  
Note: All cards used in the card frame  
must be inserted and removed by  
qualified service personnel only.  
1. Unpack the HCS6600 unit(s) and all accessories.  
Accessories provided: IEEE-1394 Cable  
(Length = 1 meter)  
Note: Use extreme care when handling an  
HCS6600 card. Always observe proper  
precautions with respect to static electric-  
ity and mechanical shock. When not installed  
in a card frame, return the HCS6600 card to the  
anti-static bag in which it was shipped.  
2. Select the slot(s) in the card frame in which to  
install the HCS6600. Note: All cards must be  
used in an LG-approved card frame for this  
product.  
3. Remove the AC power cord for the card frame  
from the power outlet.  
Note: The CodePlus series products are  
NOT designed to be hot-swappable!!!  
Power must be removed to the card  
frame before any CodePlus transcoder cards  
are inserted or removed.  
4. Remove the blank cover plate from each slot  
into which a card is to be inserted.  
5. Without using force, slide each new card into  
its designated slot, and ensure that it is fully  
inserted.  
Note: The card slots in the card frame  
are NOT all identical!!! An HCS6600 card  
can only be installed in Slots 1 to 6 and  
7 to 12. The CONTROLLER slot between Slots  
6 and 7 is dedicated for optional feature cards  
and is not compatible with HCS6600 cards.  
6. Engage and tighten the top and bottom  
thumbscrews securely. Note that the thumb-  
screws should only be finger tight; overtighten-  
ing may damage the assembly.  
Note: When installing cards, remove  
blank cover plates and insert new cards  
as applicable. For ports that will not be  
used, leave the blank cover plates in place  
for proper ventilation and FCC and safety  
agency compliance.  
7. Refer to the diagram on page 10 for cable  
connections, and complete the system instal-  
lation and test procedure on page 11.  
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Cable TV STB Receiver & HCS6600  
Initialization & Setup Connections  
Laptop  
PC  
RF Feed  
Cable TV  
STB  
from Cable TV  
Provider  
. . . . .  
. . . . .  
Power Outlet  
TELLITE IN  
SA  
SW1  
(120V 60Hz AC)  
1
3
9
4
.
.
.
.
.
.
)
Y
LAN  
VICE ONL  
(SER  
TTL-USB  
Service Port  
Connection  
R
-
UDIO  
-A  
O
L/MONO  
V
A
VIDEO  
HCS6600  
In Card Frame  
Chassis  
Composite  
Video  
1394  
Link  
and L/R Audio  
to NTSC Monitor  
HCS6600  
HCS6600  
HCS
SER  
VICE  
PO  
RT  
RES  
ET  
ST  
A
TUS  
1
3
9
4
B
I
E
E
E
T
SER  
POR  
RESE  
ik  
T  
T
1
3
9
4
B
I
E
E
E
VICE  
1
3
9
4
A
I
E
E
E
C
t  
600  
1
3
9
4
A
I
E
E
E
P
T
t  
HCS6600  
u  
o  
HCS660  
0
t  
SER  
POR  
RESE  
T
VICE  
HCS6600  
I  
1
3
X
4
B
I
I  
t
t
T
AS  
I
OU  
T
SER  
VI  
CE  
POR  
ST  
T
HCS6600  
I
ST  
A
T
A
TU  
S
R
E
SER  
POR  
I
E
E
E
SE  
TUS  
T
VICE  
ST  
TUS  
A
T
E
E
E
1
3
9
4
B
RESE  
I
E
E
E
SER  
VI  
POR CE  
T
R
ESE  
T
I T  
X  
X
ST  
A
T
US  
1
I
SE  
RVI  
9
X
3
T
C
E
I
E
E
E
E
P
O
X  
ST  
A
R
T
X
9
TUS  
1
3
9
4
B
R
ESE  
R  
E
4
B
I
E
E
E
T
1
3
9
4
A
X  
I
E
E
E
X
ST  
A
A  
T
US  
X
1
3
9
4
B
I
E
E
E
1
3
9
4
A
I
E
E
E
1
3
9
4
A
I
E
E
E
ASI OU  
I
E
E
E
1
3
9
4
A
T
ASI  
O
UT  
I
1
3
9
4
A
ASI OUT  
HD  
E
E
E
ASI  
O
UT  
ASI OUT  
Channel  
.
.
.
.
.
.
ASI OUT  
AC  
Power  
Cord  
ASI Out  
from HCS6600  
Power Outlet  
(120V 60Hz AC)  
NTSC Monitor  
RF  
Room  
Distribution  
Grid  
Rec  
eiv  
er  
Modulator  
Room  
Rec  
eiv  
er  
Combiner  
Upconverter  
Room  
Rec  
eiv  
er  
Room  
Note: This diagram shows setup connections  
where a unique feature card is NOT installed  
in the card frame CONTROLLER slot.  
Rec  
eiv  
er  
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System Setup  
Typical HCS6600 System Installation & Test  
(see also Typical Setup Flow Chart on page 12)  
1. Verify that the Cable TV STB receiver is set  
up and functioning (i.e., check that the STB is  
connected to an NTSC monitor [for tuning pur-  
poses], that it is powered up, that initialization  
is complete, and that the NTSC monitor is  
displaying the default channel properly—refer  
to the STB documentation).  
5. If your installation includes a separate modula-  
tor and upconverter, connect an RF coaxial  
cable between IF OUT on the modulator and  
IF IN on the upconverter, and then check the  
modulator and upconverter for correct settings  
(QAM type, channel number, etc.).  
6. Repeat steps 1 to 5 for each of the Cable TV  
STB/transcoder pairs.  
2. On the Cable TV STB, tune to the appropri-  
ate channel using the controls on the front  
panel or the IR remote control.  
7. Plug in power to the CodePlus card frame  
containing the newly installed HCS6600  
card(s). The green Status LED will blink at an  
approximately 1 Hz rate while the HCS6600  
card boots up. The boot-up process for an  
HCS6600 may take up to two minutes, and  
there is no ASI output (if applicable) during  
boot-up.  
3. Connect the IEEE-1394 cable between the  
Cable TV STB and the HCS6600 IEEE-  
1394A port.  
4. Perform one of the following per your  
installation:  
• If the HCS6600 will NOT be used with a  
unique feature card in the card frame  
CONTROLLER slot, connect a 75 ohm  
BNC-to-BNC coaxial cable between ASI  
OUT on the transcoder and ASI IN on the  
modulator. Then, continue with step 5.  
When the boot-up is complete, the green  
Status LED will be lit continuously.  
8. If applicable, connect the RF output on the  
upconverter to the combiner.  
9. Check one or more room receivers to make  
sure all channels are properly tuned,  
mapped, and operating.  
Note: The BNC cable must be less  
than 30 feet (9.2 meters) in length.  
• If the HCS6600 will be used with a unique  
feature card in the CONTROLLER slot, the  
cable to the ASI OUT port may not be  
required. Refer to the Installation & Setup  
Guide for the feature card for further instruc-  
tion before you continue this setup procedure.  
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System Setup (Cont.)  
Typical Setup Flow Chart for a Single HD Channel  
Cable TV Service Feed  
RF Cable  
RF In  
Access  
Card  
Cable TV  
STB  
A/V  
Cables  
(for monitor only)  
1394 Out  
1394 In  
HCS6600  
Combiner  
ASI Out  
ASI  
IF In  
ASI In  
VSB or QAM  
Modulator  
NTSC  
Monitor  
DTV  
RF  
Cable  
RF  
Coaxial  
Cable  
Upconverter  
IF Out  
RF Out  
Note: This diagram shows setup connections  
where a unique feature card is NOT installed  
in the card frame CONTROLLER slot.  
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Configuration Options  
The HCS6600 contains several internal registers for different configuration options. These can either  
be left at their default values or configured by the user.  
There are two methods available for configuration purposes:  
• Service Port Method  
• Controller Card Method  
This document describes configuration procedures using the Service Port Method, which requires that  
you connect a PC directly to the transcoder Service Port. For configuration procedures using the  
Controller Card Method, refer to the Installation & Setup Guide for the feature card installed in the card  
frame CONTROLLER slot.  
You now have access to the HCS6600 configu-  
ration Main Menu. Refer to the following sections  
for information on user-configurable options.  
Connect a PC to the HCS6600 Service  
Port and Access the HCS6600 Main Menu  
1. Follow the directions in the Installation and  
Test sections of this manual. The Cable TV  
STB and the HCS6600 must be installed and  
operating before you proceed.  
Disable the Content Advisory Descriptor  
For legacy systems using LST5600 Set-back  
Box receivers, it is necessary to disable the  
Content Advisory Descriptor in the PMT of the  
HCS6600’s Transport Stream output. All other  
products will operate normally with the Content  
Advisory Descriptor enabled. The default setting  
is Content Advisory Descriptor Enabled.  
2. Connect the PC to the HCS6600 Service Port  
using the FTDI TTL-USB cable (P/N TTL-  
232R-5V-AJ):  
• Plug the USB end of the cable into an open  
USB port on your PC. If necessary, install  
the device driver.  
Note: Disabling the Content Advisory  
Descriptor will disable the Parental  
Control (V-Chip) feature of all room receiv-  
ers for this channel.  
• Plug the other end of the cable into the  
Service Port jack on the HCS6600 front  
panel.  
3. Using HyperTerminal or an equivalent terminal  
emulation program on the PC, configure the  
COM port as follows:  
Use the following procedure if you wish to dis-  
able V-Chip.  
1. Connect your PC to the HCS6600 Service  
Port, and access the Main Menu as described  
previously.  
• Baud = 115200  
• Data bits = 8  
• Parity = None  
• Stop bits = 1  
2. With the Main Menu on display, type the  
number corresponding to the Toggle Content  
Advisory option, and press Enter.  
• Flow Control = None  
The system will print out the new state of the  
Content Advisory Descriptor option. This state  
will be stored in non-volatile storage and remain  
in that state until changed by a user.  
Then, initiate communication with the  
HCS6600.  
4. Press Enter to refresh the menu display in  
the terminal.  
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Configuration Options (Cont.)  
Change or Renew the Pro:Idiom  
Encryption Key  
Note: The process of updating the  
encryption key will synchronize the  
decryption key in any receiver tuned to this  
card's output. If the target receiver is turned  
off or viewing a different card, the synchroni-  
zation will not occur, and the output will be  
scrambled. Ensure that all encrypters and  
decrypters in a system are synchronized to  
the same key.  
The Pro:Idiom encrypter built into the HCS6600  
contains a default encryption key. When first  
installed, the HCS6600 will use this key to  
encrypt content.  
Note: In order for a Pro:Idiom  
encrypted channel to be displayed,  
the following conditions are required:  
• The receiver must contain a Pro:Idiom  
decrypter.  
View the Pro:Idiom Key Checksum  
Use the following procedure if you wish to dis-  
play the Pro:Idiom Key checksum.  
• The MPI control card in the receiver must  
be configured to allow decryption of the  
desired channel.  
1. Connect your PC to the HCS6600 Service  
Port, and access the Main Menu as described  
previously.  
If it becomes necessary to change or renew the  
encryption key, use the following procedure.  
2. With the Main Menu on display, type the num-  
ber corresponding to the Read PI Key  
Checksum option, and press Enter.  
1. Connect your PC to the HCS6600 Service  
Port, and access the Main Menu as described  
previously.  
The system will display the following:  
2. With the Main Menu on display, type the  
number corresponding to the Setup PI  
option, and press Enter.  
PI key checksum is xxxxxxxxxx  
where xxxxxxxxxx identifies the set of Pro:Idiom  
Key files installed on the transcoder.  
3. The system will request a key file. Transfer  
the new Pro:Idiom key file using Xmodem  
protocol.  
Note: All transcoder cards in the card  
frame must have the same Pro:Idiom  
Key files installed.  
For example, in HyperTerminal, select  
Transfer and then Send File.... In the Send  
File window, enter or select the appropriate  
Pro:Idiom key file in the Filename field, and  
select Xmodem in the Protocol field.  
View System Information  
Use the following procedure if you wish to dis-  
play system data, including HCS6600 hardware  
and software information.  
The system will then print out the result of the  
update process. Note that the new key will be  
stored in non-volatile storage regardless of pro-  
cess results.  
1. Connect your PC to the HCS6600 Service  
Port, and access the Main Menu as described  
previously.  
(Continued on next page)  
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Configuration Options (Cont.)  
(Continued from previous page)  
1. Connect your PC to the HCS6600 Service  
Port, and access the Main Menu as described  
previously.  
2. With the Main Menu on display, type the  
number corresponding to the System Info  
option, and press Enter.  
2. With the Main Menu on display, type the  
number corresponding to the Update  
Firmware option, and press Enter.  
The system will display a System Information  
banner that contains important information  
3. The system will request a configuration (.cfg)  
about the HCS6600, including the unit serial num-  
ber, hardware ID (firmware version), and software  
version. LG suggests that you record this infor-  
mation for future reference. If you find it neces-  
sary to call customer service or engineering sup-  
port, please have this information available.  
file. Transfer the new configuration file using  
Xmodem protocol.  
For example, in HyperTerminal, select  
Transfer and then Send File.... In the Send  
File window, enter or select the appropriate  
configuration file in the Filename field, and  
select Xmodem in the Protocol field.  
Reset the HCS6600  
4. Upon receipt of the configuration file, the  
system will request a package (.pkg) file.  
Transfer the package file using Xmodem  
protocol.  
Use the following procedure if you wish to reset  
the HCS6600.  
1. Connect your PC to the HCS6600 Service  
Port, and access the Main Menu as described  
previously.  
This process may take several minutes;  
please be patient. When the process is com-  
plete, the system will report success or failure  
of the firmware installation.  
2. With the Main Menu on display, type the  
number corresponding to the Reset option,  
and press Enter.  
5. Repeat steps 1 to 4 of this procedure for  
each HCS6600 card whose firmware you  
wish to update.  
The system resets the HCS6600. During the  
reset process, several pages of status and diag-  
nostic messages may be displayed. After reset,  
the HCS6600 resumes normal operation, and  
the system displays the System Information ban-  
ner and Main Menu.  
6. Upon successful installation(s), power cycle  
the system: Unplug the power cord of the card  
frame for 15 seconds; then plug it in again.  
Update HCS6600 Firmware  
Use the following procedure if you wish to  
update HCS6600 firmware.  
Note: If you are not sure of the current firmware  
version, LG recommends that you view and  
record the System Information (see procedure  
above) before you initiate the firmware update.  
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Troubleshooting  
Many problems can be corrected with a simple reset of the Cable TV STB and/or the HCS6600.  
Running the system test on the Cable TV STB receiver can also help you diagnose and solve many  
common problems.  
If you experience image freezes, audio freezes, or a blank screen, or the system won’t respond to a  
front panel button or remote control key presses, try one of these:  
• Remove and reinsert the cable access card in the Cable TV STB.  
• If your STB has a RESET button, press it, and then wait for program guide information to be  
acquired.  
• Unplug the power cord of the STB for 15 seconds; then plug it in again.  
• Press the RESET button on the HCS6600 card to reboot it.  
• Unplug the power cord of the CodePlus card frame for 15 seconds; then plug it in again.  
Equipment Setup Review  
• Make sure all connectors and connections are tight and secure on all entertainment system  
components.  
• Check the IEEE-1394 connection.  
• Ensure that the access card is installed, is up-to-date, and has been authorized by the Cable  
Service provider.  
• Check that the batteries in the remote control are fresh and that the remote mode selector switch  
is set on "CATV." Note that only one Cable TV STB should be ON at a time.  
Status LED  
The green Status LED on the HCS6600 front panel provides general information about the operating  
condition of the transcoder. Observe the Status LED, and refer to the following table:  
Status LED Behavior  
Slow Blinking  
Operating Status  
System Booting  
Rapid Blinking  
Ready for Input  
Continuously On  
Continuously Off  
Normal Operation  
Fault Condition, No Output  
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Specifications  
Dimensions  
Height:  
3U (130.20 mm)  
Width:  
Depth:  
Weight:  
1.102362 inches (28.00 mm)  
9.055118 inches (230.00 mm)  
0.485016 pounds (0.22 kgrms) Est.  
Environmental Storage Conditions  
Temperature: -20° to 70° degrees Celsius  
-4° to 158° degrees Fahrenheit  
Humidity:  
95% non-condensing  
Environmental Operating Conditions  
Temperature: 0° to 40° degrees Celsius  
32° to 104° degrees Fahrenheit  
Humidity:  
95% non-condensing  
Electrical  
DC Input:  
+12V DC @ 0.4 Amps  
75 Ohms  
800 mv  
Impedance at ASI Out jack:  
Active Output Level at ASI Out jack:  
IEEE-1394 Input:  
IEEE-1394a-2000  
Note: Design and specifications subject to change without prior notice.  
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Document Revision History / Notes  
Document Revision History  
Date  
Description  
February 2010  
Revision A: New Document  
Product documentation is available online at: www.LGcommercial.com/products. From the  
Products page, select Head End Systems, then CodePlus™ Transcoder Series, then Cable TV  
Modular Systems, then the applicable CodePlus series card frame, then HCS6600. Click the  
Downloads & Images tab on the HCS6600 page, and select the required document from the  
Downloads list.  
Notes  
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LG HCS6600 Cable Transcoder Warranty  
Broadcast Products  
Welcome to the LG family! We believe that you will be pleased with your new HCS6600 Cable TV Transcoder. Please read  
this warranty carefully, it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific legal  
rights, and you may also have other rights that vary from state-to-state within the U.S.A.  
LG’s RESPONSIBILITY  
Warranty Term  
Parts  
One year parts and labor from date of purchase or delivery date.  
New or remanufactured replacements for factory-defective parts may be used. Such replacement parts are warranted for  
the remaining portion of the original warranty period.  
Warranty Service  
Not Covered  
Warranty service is provided at LG. Customer pays for shipping charges to LG; LG pays for return shipping charges to  
return HCS6600 to customer. Call 1-888-865-3026 for further information.  
This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls, installation or  
repair of antenna systems, cable converters or cable company-supplied equipment; it also does not cover damage due to  
misuse, abuse, negligence, acts of God or other causes beyond the control of LG. Any alteration of the product after man-  
ufacture voids this warranty in its entirety.  
This warranty does not cover any missing or stolen access cards.  
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT  
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND LG  
SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND,  
INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT  
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY  
TO YOU.  
OWNER’S RESPONSIBILITY  
Effective Warranty Date Warranty begins on the date of delivery of the HCS6600.  
For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.  
Installation Guide  
Read the Installation and Setup Guide carefully so that you will understand the operation of the HCS6600 and how to  
adjust the controls.  
Antenna  
Reception problems caused by inadequate antenna or faulty antenna connections are the owner’s responsibility.  
Warranty Service  
For warranty service information, call 1-888-865-3026. Parts and service labor that are LG’s responsibility (see above)  
will be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfactory  
warranty service, call 1-888-865-3026.  
You must provide the model number, serial number and date of purchase or date of original installation.  
For Customer Support/Service, please call:  
1-888-865-3026  
CodePlus is a trademark of LG Electronics U.S.A., Inc. All other trademarks or  
registered trademarks are the property of their respective owners.  
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