LG Electronics Computer Monitor 23CAV42K User Manual

OWNER'S MANUAL  
CLOUD MONITOR  
Please read the safety information carefully before using the product.  
CLOUD Monitor Model  
23CAV42K  
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ASSEMBLING AND PREPARING  
3
ASSEMBLING AND PREPARING  
Unpacking  
Please check whether all the components are included in the box before using the product. If there are  
missing components, contact the retail store where you purchased the product. Note that the product and  
components may look different from those shown here.  
User Manual/Card  
Power Cord  
Adaptor  
15-pin D-SUB Signal Cable  
Stand Base  
CAUTION  
Only use an approved LG power adapter.  
Damage caused by other power adapters is not covered by warranty.  
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NOTE  
Note that the components may look different from those shown here.  
Without prior notice, all information and specifications in this manual are subject to change to improve  
the performance of the product.  
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To purchase optional accessories, visit an electronics store or online shopping site or contact the  
retail store where you purchased the product.  
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ASSEMBLING AND PREPARING  
4
Parts and buttons  
Input Connectors  
Power Indicator  
LED On : Power is on  
LED Off: Power is off  
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(Power Button)  
EXIT  
MENU  
92/  
CLOUD  
AUTO  
INPUT  
Front Side Buttons  
1
1
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ASSEMBLING AND PREPARING  
5
Lifting and moving the  
Monitor  
Setting Up the Monitor set  
Attaching the Stand Base  
Please heed the following information when  
moving the monitor.  
Place the monitor's screen face down.  
1
CAUTION  
CAUTION  
To protect the screen from scratches,  
cover the surface with a soft cloth.  
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Avoid touching the screen at all times, as this  
may result in damage to the screen or pixels .  
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Check the position (at the front and rear) of  
the stand body, then mount the stand base on  
2
It is recommended to move the Monitor in  
the box or packing material that the Monitor  
originally came in.  
the stand body as shown in the figure.  
Stand Body  
Before moving or lifting the Monitor,  
disconnect the power cord and all cables.  
Hold the top and bottom of the Monitor frame  
firmly. Make sure not to hold the transparent  
part area.  
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Stand Base  
When holding the Monitor, the screen should  
face away from you to prevent the screen  
from scratches.  
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Using a coin, turn the screw clockwise to se-  
cure the stand base.  
3
When transporting the Monitor, do not  
expose the Monitor to jolts or excessive  
vibration.  
When transporting the Monitor, keep the  
Monitor upright, never turn the Monitor on its  
side, or tilt towards the left or right.  
y
y
Stand Base  
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ASSEMBLING AND PREPARING  
6
Detaching the stand base  
Detaching the stand body  
Place the monitor's screen face down.  
To protect the screen from scratches, cover the  
surface with a soft cloth.  
Place the monitor's screen face down. To  
protect the screen from scratches, cover the  
surface with a soft cloth.  
1
2
1
Using a screwdriver, remove the four screws  
and detach the stand from the monitor.  
2
Using a coin, turn the screw in the stand base  
counterclockwise. Detach the stand base from  
the stand body.  
Stand Body  
Stand Base  
CAUTION  
The components appearing in the illustra-  
tions may look different from the actual prod-  
uct.  
y
Do not carry the monitor upside-down as this  
may cause it to fall off its stand, resulting in  
damage or injury.  
To avoid damaging the screen when lifting  
or moving the monitor, only hold the stand or  
the plastic cover. This avoids putting unnec-  
essary pressure on the screen.  
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Only remove the tape and the locking pin  
when the monitor is mounted on the stand  
base and is in an upright position. Other-  
wise, the stand body may protrude, which  
may lead to injury.  
y
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ASSEMBLING AND PREPARING  
7
Mounting on a table  
Adjusting the stand height  
Lift the monitor and place it on the table in an  
upright position.  
Place the monitor mounted on the stand base  
in an upright position.  
1
1
Install at least 10 cm away from the wall to  
ensure sufficient ventilation.  
Remove the tape attached at the bottom rear  
of the stand body, then pull out the locking  
pin.  
2
10 cm  
10 cm  
Stand Body  
10 cm  
10 cm  
Tape  
Locking Pin  
The height can be adjusted up to 130.0 mm.  
3
130.0 mm  
Connect the adaptor to the monitor, then plug  
the power cord into the wall outlet.  
2
CAUTION  
Once the pin is removed, it is not necessary  
to re-insert it to adjust the height.  
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WARNING  
Press the (Power) button on the front of the  
monitor to turn on the monitor.  
3
Do not put your fingers or  
hand between the screen  
and the base (chassis) when  
adjusting the screen's height.  
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CAUTION  
Unplug the power cord prior to moving or  
installing the monitor. There is risk of electric  
shock.  
y
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ASSEMBLING AND PREPARING  
8
Adjusting the angle  
Using the Kensington locking  
device  
Place the monitor mounted on the stand base  
in an upright position.  
1
The connector for the Kensington lock is located  
on the rear of the monitor.  
For more information on installation and usage,  
refer to the Kensington lock user manual or visit  
Adjust the angle of the screen. The angle of  
the screen can be adjusted up to 5° forwards  
and 15° backwards for a comfortable viewing  
experience.  
2
Connect the monitor to the table with the Kensing-  
ton lock cable.  
15  
-5  
Rear Side  
Front Side  
WARNING  
To avoid injury to the fingers when adjusting  
the screen, do not hold as illustrated below.  
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NOTE  
Using the Kensington lock is optional. The  
accessories can be purchased at your local  
electronics store.  
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Be careful not to touch or press the screen  
area when adjusting the angle of the monitor.  
y
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ASSEMBLING AND PREPARING  
9
Be careful with the cables when rotating the  
screen.  
3
Swivel stand  
Image shown may differ from your Monitor  
set.  
y
Swivel 90 degrees and adjust the angle of the  
Monitor set to suit your view.  
1
Using the Pivot function  
The pivot function allows you to rotate the screen  
90 degrees clockwise.  
Lift the monitor to its highest height to utilize  
the Pivot function.  
1
2
Landscape & Portrait : You can rotate the panel  
90o clockwise. Please be cautious and avoid  
contact between the monitor head and the  
Stand Base when rotating the screen to access  
the Pivot function. If the monitor head touches  
the Stand Base, then the Stand Base could  
crack.  
Head  
section  
NOTE  
An image displayed on the monitor's screen  
does not rotate according to the screen  
orientation. To view a rotated image on the  
screen, connect the monitor to a host PC  
and change the option in Display Settings.  
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Stand  
section  
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ASSEMBLING AND PREPARING  
10  
Installing the wall mount plate  
Mounting on a wall  
This monitor has a VESA compatible mount on the  
back. Most mounts will require an LG mounting  
plate.  
Install the monitor at least 10 cm away from the  
wall and leave about 10 cm of space at each side  
of the monitor to ensure sufficient ventilation. De-  
tailed installation instructions can be obtained from  
your local retail store. Please refer to the manual  
to install and set up a tilting wall mounting bracket.  
Place the monitor's screen face down. To  
protect the screen from scratches, cover the  
surface with a soft cloth.  
1
Place the wall mount plate on the monitor and  
align it with the screw holes on the monitor.  
2
3
10 cm  
Using a screwdriver, tighten the four screws to  
fix the plate onto the monitor.  
10 cm  
10 cm  
10 cm  
If you intend to mount the Monitor set to a wall,  
attach Wall mounting interface (optional parts) to  
the back of the set.  
Wall Mount Plate  
When you install the Monitor set using a wall  
mounting interface (optional parts), attach it  
carefully so it will not drop.  
Please, Use the screw and wall mount interface  
in accordance with VESA Standards.  
1
2
3
If you use screw longer than standard, the  
monitor might be damaged internally.  
If you use improper screw, the product might be  
damaged and drop from mounted position. In  
this case, LG Electronics is not responsible for  
it.  
VESA compatible.  
4
5
NOTE  
Please use VESA standard as below.  
784.8 mm (30.9 inch) and under  
* Wall Mount Pad Thickness : 2.6 mm  
* Screw : Φ 4.0 mm x Pitch 0.7 mm x  
Length 10 mm  
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The wall mount plate is sold separately.  
For more information on the installation, refer  
to the wall mount plate's installation guide.  
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787.4 mm (31.0 inch) and above  
* Please use VESA standard wall mount pad  
and screws.  
y
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ASSEMBLING AND PREPARING  
11  
Model  
23CAV42K  
100 x 100  
VESA (A x B)  
Stand Screw  
Required Screw  
Wall Mount Plate  
(Optional)  
M4  
4
RW120  
CAUTION  
Unplug the power cord before moving or in-  
stalling the monitor to avoid electric shocks.  
Installing the monitor on the ceiling or on a  
slanted wall may result in the monitor falling  
off, which could lead to injury. Please use  
a LG wall mounting bracket when using a  
VESA mount. For more information, contact  
your local retail store or a qualified installer.  
Applying excessive force when fastening  
screws may cause damage to the moni-  
tor. Damage caused in this way will not be  
covered by the product warranty.  
Use the wall mounting bracket and screws  
that conform to the VESA standard. Dam-  
age caused by the use or misuse of inap-  
propriate components will not be covered  
by the product warranty.  
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NOTE  
Use the screws specified in the VESA stan-  
dard.  
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The wall mount kit includes the installation  
guide and necessary parts.  
The wall mounting bracket is optional. The  
accessories can be purchased at your local  
retail store.  
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The length of the screw may differ for each  
wall mounting bracket. Ensure the correct  
length of the screw is used.  
For more information, please refer to the user  
manual for the wall mounting bracket.  
y
y
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USING THE MONITOR SET  
12  
USING THE MONITOR SET  
Self Image Adjustment  
D-SUB IN connection - PC  
Press the power button on the front to turn on  
the monitor. When powered on, the "Self Image  
Adjustment" function will run automatically (only  
available for analog [D-SUB input] signals).  
This monitor supports the *Plug and Play  
feature.  
*Plug and Play: A feature that allows you to  
add a device to your computer, without having  
to reconfigure anything or install any manual  
drivers.  
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Connecting Input Signal Cable  
EXIT  
AUTO  
INPUT  
D-SUB IN transfers analog video signals from the  
PC to the monitor.  
Connect the monitor to the PC using the provided  
15-pin D-SUB signal cable as illustrated below.  
NOTE  
What is "Self Image Adjustment"? This func-  
tion runs when the monitor is connected for  
the first time and performs automatic image  
adjustment for each signal (only available for  
analog [D-SUB input] signals) to provide an  
optimal screen display.  
y
RGB OUT  
NOTE  
Apple Adapter  
y
An adapter may be needed for Apple  
computers. This adapter can be purchased  
from Apple.  
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USING THE MONITOR SET  
13  
DVI connection  
Connecting LAN/Peripherals  
Transfers digital video signals from the Cloud Mon-  
itor to an extended monitor.  
LAN connection  
Connect the Cloud Monitor to an extended monitor  
using a DVI cable.  
Connect the router or switch to the monitor using a  
LAN cable as illustrated below.  
DVI-I(D) IN  
MONITOR  
LAN  
CAUTION  
Hub/Router  
Connect the input signal  
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cable and tighten in the  
direction of the arrow. To  
NOTE  
prevent disconnection  
secure the cable tightly.  
The LAN cable is sold separately.  
The following LAN cable type can be used:  
Standard: IEEE 802.3 ETHERNET  
If a device is connected into the earphone  
out port via a LAN cable, you can adjust the  
volume with the volume icon on PC taskbar.  
Connect the LAN cable and the peripheral  
devices prior to booting up the PC.  
y
y
Do not press on the screen for a prolonged  
time. This may cause image distortion.  
Do not display a still image on the screen  
for a prolonged time. This may cause image  
retention. If possible, use the screen saver.  
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y
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NOTE  
A converter can be used to convert the DVI-I  
output signal to D-SUB input signal.  
When connecting the power cord to the out-  
let, use a grounded (3-hole) multi-socket or a  
grounded wall outlet.  
y
y
The monitor may flicker when turned on in an  
area of low temperature. This is normal.  
Sometimes red, green or blue spots may ap-  
pear on the screen. This is normal.  
y
y
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USING THE MONITOR SET  
14  
Peripheral device connection  
NOTE  
Connect peripheral devices to the monitor using  
USB, microphone and headphone ports.  
Peripheral devices are sold separately.  
The USB ports on the left and bottom of the  
monitor can be used to connect the key-  
board, mouse, and other USB devices.  
Cables with angled plugs may have clear-  
ance issues, use straight plugs when pos-  
sible.  
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Angle Type  
Straight Type  
Left  
NOTE  
1
1
Headphones, speakers or microphone may  
not work normally, depending on the server  
PC settings.  
Virtual solutions may affect the functions or  
speed of the specific USB storage device.  
y
y
Bottom  
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CUSTOMIZING SETTINGS  
15  
CUSTOMIZING SETTINGS  
Accessing The Main Menus  
Press any button on the front of the monitor to display the MONITOR SETUP OSD menu.  
Press to select the desired menu item.  
1
2
3
To change the settings of the selected item press the buttons on the front of the monitor.  
To return to the upper menu or set other menu items, use the up arrow ( ) button.  
Select EXIT to leave the OSD menu.  
4
EXIT  
MENU  
92/  
CLOUD  
AUTO  
INPUT  
Front Buttons  
Button  
Description  
MENU  
Activates the main menu.  
OSD Lock/Unlock  
Functions  
Locks/unlocks the OSD screen.  
To lock the OSD screen, press and hold the MENU button  
for several seconds. The "OSD LOCKED" message will be  
displayed and the screen will be locked.  
y
To unlock the OSD screen, press and hold the MENU  
button again for several seconds. The "OSD UNLOCKED"  
message will be displayed and the screen will be unlocked.  
y
Adjusts the volume of the DHL monitor.(only works in Cloud input mode)/the left arrow key  
Disconnects the connection when the key is pressed for a few seconds while in Cloud  
mode; the right arrow key  
CLOUD  
To adjust the monitor settings, press the AUTO button on the MONITOR SETUP OSD  
menu (only supported for analog signal).  
Optimal Resolution  
1920 x 1080  
INPUT/EXIT  
Allows selection of the input signal.  
If you connect the monitor to a computer using a D-SUB cable, select either the  
CLOUD or D-SUB input signal.  
The initial input signal is D-SUB.  
y
y
EXIT  
Exits the OSD menu.  
D-SUB Input: Power On/Off  
CLOUD Input  
y
y
(Power Button)  
Monitor Off: Press the power button once then the monitor will be turned off after 5  
seconds.  
CLOUD Off: Press the power button twice then the monitor and CLOUD connection  
will be disabled.  
CLOUD On: Press the power button.  
Power Indicator  
When the monitor is in operating mode, the power indicator  
will turn Red (on mode).  
When the monitor is in power saving mode, the power indica-  
tor will blink Red.  
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CUSTOMIZING SETTINGS  
16  
Customizing Settings  
Menu Settings  
Press MENU button on the bottom of the Monitor set  
to display the MENU OSD.  
1
2
3
4
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select the "NEXT MENU" button to enter the more  
option settings.  
Select EXIT to leave the OSD menu.  
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
MENU  
Analog HDMI  
Description  
To adjust the brightness of the screen  
BRIGHTNESS  
CONTRAST  
To adjust the contrast of the screen  
WIDE/ORIGINAL  
WIDE  
Switch to full screen mode according to input image signal.  
ORIGINAL  
Change the input image signal ratio to original.  
* This function works only if input resolution is lower than Monitor set ratio (16:9).  
RESET  
Restore all factory default settings. Press the, buttons to reset immediately.  
MENU > NEXT MENU  
D-SUB CLOUD  
Description  
PICTURE  
CONTRAST  
GAMMA  
To adjust the contrast of the screen  
COLOR  
To customize the color of the screen  
To adjust the position of the screen  
COLOR TEMP  
HORIZONTAL  
VERTICAL  
CLOCK  
DISPLAY  
To improve the clarity and stability of the screen  
PHASE  
OTHERS  
LANGUAGE  
CLOUD  
To customize the screen status for a user's operating  
environment  
POWER INDICATOR  
CLOUD: Using PC via a network  
y
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CUSTOMIZING SETTINGS  
17  
PICTURE  
Press MENU button on the bottom of the Monitor set  
to display the MENU OSD.  
1
2
Select the "NEXT MENU" button to enter the more  
option settings.  
Enter to PICTURE by pressing the ▼ button.  
3
4
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select EXIT to leave the OSD menu.  
5
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
MENU > NEXT MENU > PICTURE  
CONTRAST  
Description  
To adjust the contrast of the screen  
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CUSTOMIZING SETTINGS  
18  
COLOR  
Press MENU button on the bottom of the Monitor set  
to display the MENU OSD.  
1
2
Select the "NEXT MENU" button to enter the more  
option settings.  
Select COLOR by pressing the ► button.  
3
4
5
Enter to COLOR by pressing the ▼ button.  
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select EXIT to leave the OSD menu.  
6
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
MENU > NEXT MENU > COLOR  
GAMMA  
Description  
Set your own gamma value. : GAMMA 0, GAMMA 1, GAMMA 2 on the monitor,  
high gamma values display whitish images and low gamma values display  
blackish images.  
COLOR TEMP  
CUSTOM  
• RED:Set your own red color levels.  
• GREEN: Set your own green color levels.  
• BLUE:Set your own blue color levels.  
Select the screen color.  
WARM: Set the screen to warm color temperature (more red).  
MEDIUM: Set the screen to medium color temperature.  
COOL: Set the screen to cool color temperature (more blue).  
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CUSTOMIZING SETTINGS  
19  
DISPLAY  
Press MENU button on the bottom of the Monitor set  
to display the MENU OSD.  
1
2
Select the "NEXT MENU" button to enter the more  
option settings.  
Select DISPLAY by pressing the ► button.  
3
4
5
Enter to DISPLAY by pressing the ▼ button.  
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select EXIT to leave the OSD menu.  
6
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Only available in D-SUB input mode.  
y
Each option is explained below.  
MENU > NEXT MENU > DISPLAY  
HORIZONTAL  
Description  
To move image left and right.  
To move image up and down.  
VERTICAL  
CLOCK  
To minimize any vertical bars or stripes visible on the screen background.The  
horizontal screen size will also change.  
PHASE  
To adjust the focus of the display. This item allows you to remove any horizontal  
noise and clear or sharpen the image of characters.  
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CUSTOMIZING SETTINGS  
20  
OTHERS  
Press MENU button on the bottom of the Monitor set  
to display the MENU OSD.  
1
2
Select the "NEXT MENU" button to enter the more  
option settings.  
Select OTHERS by pressing the ► button.  
3
4
5
Enter to OTHERS by pressing the ▼ button.  
Set the options by pressing the ◄ or ► or ▼  
buttons.  
Select EXIT to leave the OSD menu.  
6
To return to the upper menu or set other menu items,  
use the up arrow ( ) button.  
Each option is explained below.  
MENU > NEXT MENU > OTHERS  
LANGUAGE  
Description  
To choose the language in which the control names are displayed.  
CLOUD  
Off  
On  
CLOUD is disabled in D-SUB input mode.  
CLOUD is enabled in D-SUB input mode.  
POWER  
INDICATOR  
Use this function to set the power indicator on the bottom side of the monitor to  
ON or OFF.If you set OFF, it will go off.  
If you set ON at any time, the power indicator will automatically be turned on.  
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CUSTOMIZING SETTINGS  
21  
Volume  
Press the VOL button at the bottom of the monitor to  
display the VOL OSD menu.  
1
Press theor button to adjust the volume.  
2
3
4
VOLUME  
Press the  
button to enable or disable Mute.  
Select EXIT to leave the OSD menu.  
Each option is explained below.  
MENU > NEXT MENU > VOLUME  
VOLUME  
Description  
Adjusts the volume (only available in CLOUD input mode).  
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Troubleshooting  
22  
TROUBLESHOOTING  
Nothing is displayed on the screen  
Is the monitor's power cord plugged in?  
Is the power indicator on?  
Check if the power cord is correctly plugged in to the outlet.  
Check the power indicator.  
y
y
y
Is the power indicator displaying as  
white?  
Adjust the brightness and the contrast.  
Is the power indicator blinking?  
If the monitor is in power saving mode, move the mouse or press any  
key on the keyboard to switch the display on.  
y
Check if the computer is turned on.  
y
y
Is the "OUT OF RANGE" message  
displayed?  
This occurs when signals transferred from the PC (video card) are out  
of the horizontal or vertical frequency range of the monitor. Please see  
the "Product Specification" section of this manual to set the appropri-  
ate frequency.  
Is the "CHECK SIGNAL CABLE"  
message is displayed?  
This is displayed when the signal cable between the PC and the moni-  
tor is missing or disconnected. Check the cable and reconnect.  
y
The "OSD LOCKED" message is displayed.  
Is the "OSD LOCKED" message  
displayed when the MENU button is  
pressed?  
The OSD lock feature is enabled to prevent undesired modification  
of the OSD settings. Press and hold the MENU button for a couple of  
seconds to unlock the OSD. (The "OSD UNLOCKED" message will be  
displayed.)  
y
The screen retains an image.  
Does image sticking occur even  
when the monitor is turned off?  
Displaying a still image for a prolonged time may cause damage to the  
screen, resulting in the retention of the image.  
Use a screen saver to protect the screen when using the monitor for a  
prolonged period of time.  
y
y
NOTE  
Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per  
second like a fluorescent lamp. The number of times the screen is refreshed per second is called  
vertical frequency or refresh rate and is represented by Hz.  
y
y
Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle.  
The number of horizontal lines displayed in one second  
can be calculated by dividing one by the horizontal cycle. This is called horizontal frequency and is  
represented by kHz.  
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Troubleshooting  
23  
The image is displayed abnormally.  
Does the display area appear un-  
centered?  
Pressing the AUTO button will automatically optimize the screen to the current  
display mode.  
Does the screen exhibit vertical  
lines?  
Pressing the AUTO button will automatically optimize the screen to the current  
display mode.  
Does the screen display horizontal Pressing the AUTO button will automatically optimize the screen to the current  
frequencies, or does the text appear display mode.  
blurred?  
NOTE  
Check if the video card's resolution or frequency is within the range allowed by the monitor and set to  
the recommended (optimal) resolution in Control Panel > Display > Settings.  
Failing to set the video card to the recommended (optimal) resolution may result in blurred text, a  
dimmed screen, a truncated display area or misalignment of the display.  
The configuration procedure may differ depending on your computer and/or operating system. Also,  
some video cards may not support certain resolutions. If this is the case, contact the computer or  
video card manufacturer for assistance.  
y
y
y
The AUTO option is only available for D-SUB (analog) signals.  
y
The display color is abnormal.  
Does the display color appear dis-  
colored (16 color)?  
Set the color to 24 bit (true color) or higher. In Windows, go to Control  
Panel > Display > Settings > Color Quality.  
y
y
y
Does the display color appear un-  
stable or in monochrome?  
Check if the signal cable is connected properly. Re-connect the cable  
or re-insert the PC's video card.  
Are there spots on the screen?  
When using the monitor, pixilated spots (red, green, blue, white or  
black) may appear on the screen. This is normal for the LCD screen.  
It is not an error nor is it related to the monitor's performance.  
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Specifications  
24  
PRODUCT SPECIFICATION  
LCD Screen  
Type  
58.42 cm (23 inch) TFT (Thin Film Transistor)  
LCD (Liquid Crystal Display) Screen  
Diagonal length of the screen: 58.42 cm  
Pixel Pitch  
0.2652 mm x 0.2652 mm  
1920 x 1080 @ 60 Hz  
Resolution  
Maximum Resolution  
Recommended Resolution 1920 x 1080 @ 60 Hz  
DVI-I output  
1920 x 1200 @ 60 Hz  
30 kHz to 68 kHz  
57 Hz to 63 Hz  
Video Signal  
Horizontal Frequency  
Vertical Frequency  
Synchronization  
Separate Sync  
Input Connector 15-pin D-SUB (Analog)  
Power  
19 V  
2.3 A  
Power Consumption(Typ.) On Mode: 22 W(D-sub) / 29 W(CLOUD)  
(D-sub/CLOUD)  
Power Saving Mode ≤ 0.5 W (CLOUD mode: 7 W)  
Off Mode ≤ 0.5 W  
Dimension/  
Weight  
Monitor Size (Width x Height x Depth)  
With Stand  
544.2 mm x 386.5 mm x 130.6 mm  
544.2 mm x 332.3 mm x 47 mm  
Without Stand  
Weight (Without 5.54 kg  
Packaging)  
AC/DC Adapter Type PA-1650-68, manufactured by LITE-ON TECHNOLOGY CORPORATION.  
OUTPUT: 19 V 3.42 A  
Forwards/Backwards: -5° to 15° (Monitor)  
Stand Angle  
Adjustment  
Environment  
Condition  
Operating Condition  
Storing Condition  
Temperature: 10°C to 35°C; Humidity: 10% to 80%  
Temperature: -20°C to 60°C; Humidity: 5% to 90%  
The specifications are subject to change without notice.  
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Product Specification  
25  
Preset Mode  
Display Modes  
(Resolution)  
Horizontal  
Frequency (kHz)  
Vertical  
Frequency (Hz)  
Polarity (H/V)  
Remark  
720 x 400  
31.468  
31.469  
37.879  
48.363  
63.981  
65.290  
67.5  
70.08  
59.94  
60.317  
60  
-/+  
-/-  
640 x 480  
800 x 600  
+/+  
-/-  
1024 x 768  
1280 x 1024  
1680 x 1050  
1920 x 1080  
60.02  
59.954  
60  
+/+  
-/+  
+/+  
Recommended Mode  
Power Indicator  
Mode  
LED Color  
On Mode  
Power Saving  
Off Mode  
Red  
Blinking Red  
Off  
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Proper Posture  
26  
PROPER POSTURE  
Proper posture for using the monitor  
Adjust the angle so that the screen is slightly lower than your eyes.  
Using the monitor for a prolonged period of time can cause eye fatigue. Take a 10-minute break every  
hour.  
The stand is designed to best support the monitor when the optimal conditions are selected.  
Adjust the angle of the monitor from -5° to 15° to obtain the best view of the screen.  
y
y
You should be  
looking  
slightly down at  
Adjust the angle  
from -5° to 15°  
the screen.  
so that there is no re-  
flection  
or glare from the  
screen.  
Place your hands gently  
on the keyboard,  
keepingyourarmsbentat  
theelbows  
andextendedhorizontally  
infrontofyou.  
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Using CLOUD Solution  
27  
USING CLOUD SOLUTION  
NOTE  
Menus and functions in CLOUD mode may  
be slightly different depending on the firmware  
version. You can download the user manual  
for each version from the Teradici homepage:  
y
To check the firmware version, see page <?>.  
y
Connect Screen  
<Figure 2-2: Network Not Ready>  
The Connect screen is shown during start-up,  
except when the portal has been configured for a  
managed start-up or auto-reconnect. The logo dis-  
played above the Connect button can be changed  
by uploading a replacement image via the admin  
interface.  
If the network is connected and IP is being ac-  
quired, the message "Network connection detect-  
ed. Acquiring IP address …" is displayed on the  
Connection screen. Figure 2-3 shows the message  
displayed when the network is ready and the IP is  
being acquired.  
<Figure 2-1: OSD Connect Screen>  
<Figure 2-3 Acquiring the IPafter Network Con-  
nected>  
If the network is not properly connected (e.g., dur-  
ing portal boot up), or connection is being created,  
the "Network connection lost. Waiting for connec-  
tion …" message is displayed on the Connection  
screen.  
The below is the Connection screen displayed  
when network is completely ready.  
Figure 2-2 shows the message displayed when the  
network is not ready.  
<Figure 2-4: Network Ready>  
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Using CLOUD Solution  
28  
If you select the Connect button, the connection  
session is started. When the connection is pend-  
ing,  
the "Discovering hosts, please wait…" message is  
displayed on the OSD local GUI.  
Configuration Window  
In the Configuration window, the administrator can  
access the window tabs that contain the settings to  
configure and manage the portal environment.  
The Configuration window has the following tabs:  
When the connection is established, the OSD local  
GUI will disappear and be replaced by the session  
image.  
Network  
IPv6  
Label  
Discovery  
Session  
Language  
OSD  
Display  
Reset  
y
y
y
y
y
y
y
y
y
Each tab contains OK, Cancel and Apply buttons  
to allow the administrator to apply or cancel the  
modified settings as well as the Advanced button  
for advanced settings.  
<Figure 2-5: OSD Connect Screen (Connecting)>  
NOTE  
Some PCoIP devices have their password  
protection disabled and can be logged into  
the management web page or access the  
OSD parameters without a password. The  
login page and the OSD's password protec-  
tion can be enabled in the PCoIP manage-  
ment console.  
y
OSD Options Menu  
Selecting the Options menu will produce a list of  
selections. The OSD Options menu contains:  
Configuration  
Diagnostics  
Information  
y
y
y
y
User Settings  
Selecting one of the options will produce a settings  
window.  
<Figure 2-6: OSD Options Menu>  
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Using CLOUD Solution  
29  
Network Tab  
Gateway  
y
The Gateway field contains the gateway IP ad-  
The Network tab allows the administrator to config-  
ure the portal network parameters.  
dress of the device. If DHCP is disabled, this field  
is required. If DHCP is enabled, this field cannot  
be edited.  
NOTE  
Primary DNS Server  
y
The Network parameters can also be con-  
figured using the Webpage Administration  
Interface.  
y
The Primary DNS Server field contains the primary  
DNS IP address of the device. This field is option-  
al. If DHCP is enabled, this field cannot be edited.  
Secondary DNS Server  
y
The Secondary DNS Server field contains the  
secondary DNS IP address of the device. This field  
is optional. If DHCP is enabled, this field cannot be  
edited.  
Domain Name  
y
The Domain Name field contains the domain name  
used, e.g. "domain local". This field is optional. It  
specifies on which domain the host or portal oper-  
ates.  
FQDN  
y
The FQDN field represents the Fully Qualified Do-  
main Name of the host or portal. The default value  
is PCoIP-host-MAC or PCoIP-portal-MAC, where  
MAC is the MAC address of the host or portal. If  
there is a domain name, it will be added to the  
FQDN in the format of PCoIP-host-MAC.domain.  
local.  
<Figure 2-7: Network Configuration>  
Enable DHCP  
y
If the Enable DHCP option is selected, a device  
will be connected to the DHCP server. that al-  
locates the IP address, subnet mask, gateway IP  
address, and DNS server. If this option is disabled,  
the above parameters must be configured manu-  
ally.  
NOTE  
In order to utilize the FQDN feature, a DNS  
server, configured properly with DHCP option  
81, must be used.  
y
IP Address  
y
The IP Address field contains the IP address of the  
device. If DHCP is disabled, this field is required.  
If DHCP is enabled, this field cannot be edited.  
This field must contain the correct IP address. If an  
incorrect IP address is provided, an OSD message  
is displayed prompting the administrator to provide  
the correct the IP address.  
Ethernet Mode  
The Ethernet Mode field specifies the portal's Eth-  
ernet mode.  
The available options are as follows.  
Auto  
y
y
y
y
100 Mbps Full-Duplex  
10 Mbps Full-Duplex  
Subnet Mask  
y
The Subnet Mask field contains the subnet mask  
of the device. If DHCP is disabled, this field is  
required. If DHCP is enabled, this field cannot be  
edited. This field must have the correct subnet  
mask. If an incorrect subnet mask is provided, an  
OSD message is displayed prompting the adminis-  
trator to provide the correct the subnet mask.  
If another network device (for example, a switch) is  
configured to operate under 10 Mbps Full-Duplex,  
100Mbps Full-Duplex or 1GbpsFull-Duplex, the  
administrator should always set the Ethernet Mode  
field to Auto; and if the device is to operate under  
only one speed out of multiple settings, select ei-  
ther 10 Mbps Full-Duplex or 100 Mbps Full-Duplex.  
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Using CLOUD Solution  
30  
<IPv6> Tab  
Secondary DNS Server  
y
The IPv6 tab is used when the portal is connected  
to the network configured with the IP v6.  
The Secondary DNS Server field contains the sec-  
ondary DNS IP address of the device. This field is  
optional. If DHCPv6 is enabled, this field cannot be  
edited.  
Domain Name  
y
The Domain Name field contains the domain name  
used, e.g. "domain local". This field is optional. It  
specifies on which domain the host or portal oper-  
ates.  
FQDN  
y
The FQDN field represents the Fully Qualified Do-  
main Name of the host or portal. The default value  
is PCoIP-host-MAC or PCoIP-portal-MAC, where  
MAC is the MAC address of the host or portal. If  
there is a domain name, it will be added to the  
FQDN in the format of PCoIP-host-MAC.domain.  
local.  
<Figure 2-8: IPv6 Configuration>  
Enable SLAAC  
y
Select the Enable SLAAC field to use the stateless  
auto-configuration of the device.  
Enable IPv6  
y
If you select Enable IPv6, the portal in use can be  
connected to the network configured with the IPv6.  
Enable Manual Address  
Select the Enable Manual Address field to enter  
the device address manually.  
y
Link Local Address  
y
The Link Local Address field is automatically filled  
with the IP address of a device.  
Manual Address  
In the Manual Address field, enter the IP address  
manually.  
y
Gateway  
y
The Gateway field contains the gateway IP ad-  
dress of the device. Enter the gateway address to  
be used by a device.  
Enable DHCPv6  
y
To assign the Dynamic Host Configuration Protocol  
version 6 (DHCPv6) of a device select the Enable  
DHCPv6 field.  
DHCPv6 Addresses  
y
When DHCPv6 is enabled and the device restarts,  
the server enters the device addresses automati-  
cally.  
Primary DNS Server  
y
The Primary DNS Server field contains the pri-  
mary DNS IP address of the device. This field is  
optional. If DHCPv6 is enabled, this field cannot be  
edited.  
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Using CLOUD Solution  
31  
Label Tab  
Discovery Tab  
The Label tab allows the administrator or host to  
add customized information to the portal.  
The Discovery configuration tab allows the admin-  
istrator to easily find a portal in the PCoIP system.  
The Discovery parameters can also be configured  
using the Webpage Administration Interface.  
NOTE  
NOTE  
The portal label parameters can also be con-  
figured using the Webpage Administration  
Interface.  
y
The Discovery parameters can also be con-  
figured using the Webpage Administration  
Interface.  
y
<Figure 2-9: Label Configuration>  
<Figure 2-10: Discovery Configuration>  
PCoIP Device Name  
y
In the PCoIP Device Name field, the administrator  
can specify a logical name to the host or portal.  
The default value is PCoIP-host-MAC or PCoIP-  
Portal-MAC, where MAC is the MAC address of  
the host or portal.  
Enable Discovery  
y
If the Enable Discovery option is selected, a de-  
vice will use SLP Discovery to dynamically locate  
the peer device without requiring any information  
about the location of the device in the network.  
This means that the configuration and mainte-  
nance work in a complicated system can be signifi-  
cantly reduced.  
As SLP Discovery requires a multicast-enabled  
router, the recommended search structure is DNS-  
SRV Discovery.  
PCoIP Device Description  
y
In the PCoIP Device Description field, the admin-  
istrator can add specific information, such as the  
endpoint location, or add a description to the host  
or portal.  
This field cannot be used in the PCoIP firmware  
and accessibility is strictly limited to the administra-  
tor.  
Generic Tag  
y
In the Generic Tag field, the administrator can add  
a generic tag to the host or portal.  
This field cannot be used in the PCoIP firmware  
and accessibility is strictly limited to the administra-  
tor.  
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Using CLOUD Solution  
32  
Session Tab  
See below for information how to set for each op-  
tion.  
The Session tab allows the administrator to set the  
method to connect the device to a peer device.  
NOTE  
The Session parameters can also be con-  
figured using the Webpage Administration  
Interface.  
y
<Figure 2-12: Direct to Host Setting>  
Direct to Host  
y
You can view the screen of the host PC by  
establishing 1:1 connection between the PCI  
host card connected to the host PC through  
the entered IP address of the host PC and the  
portal.  
<Figure 2-11: Session Configuration>  
Connection Type  
y
The Connection Type field allows the user to select  
the device to be connected with the portal.  
The Connection Type field has following options:  
DNS Name or IP Address  
Enter the DNS name or IP address of the host  
PC.  
y
Direct to Host  
Direct to Host + SLP Host Discovery  
View Connection Server  
View Connection Server + Auto-Logon  
View Connection Server + Kiosk  
View Connection Server + Imprivata OneSign  
Connection Management Interface  
y
y
y
y
y
y
y
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Using CLOUD Solution  
33  
Direct to Host + SLP Host Discovery  
y
You can view the screen of the host PC by discov-  
ering the host PC within the network and estab-  
lishing 1:1 connection between the PCI host card  
connected to the host PC and the portal.  
<Figure 2-13: Advanced Settings for Direct to  
Host>  
Enable Auto-Reconnect  
y
If this option is selected, reconnection is  
attempted automatically when a session is  
disconnected or the user is logged off.  
NOTE  
<Figure 2-14: Direct to Host + SLP Host Discovery Set-  
tings>  
This setting is provided only for the client.  
y
Enable Peer Loss Overlay  
y
The "Connection Lost" message is displayed.  
The display is the same as in the VDI environ-  
ment. The default is Disable.  
NOTE  
This setting is provided only for the client.  
y
Enable Preparing Desktop Overlay  
If this option is selected, the "Preparing Desk-  
top" message is displayed on the screen when  
the user is logged in.  
y
Disconnect Message Filter  
y
This option determines the type of message to  
display when a session is disconnected.  
- Show All: Shows all the error messages.  
- Show Error and Warning Only: Shows the  
error and warning messages only.  
- Show Error Only: Shows the error messages  
only.  
- Show None: Shows nothing.  
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34  
View Connection Server  
y
In the Session tab, you can select to enable the  
user client to access the VMware View Connection  
Server.  
To do this, select View Connection Server for Con-  
nection Type.  
<Figure 2-15: Advanced Settings for Direct to Host  
+ SLP Host Discovery>  
Enable Auto-Reconnect  
y
If this option is selected, reconnection is  
attempted automatically when a session is  
disconnected or the user is logged off.  
NOTE  
<Figure 2-16: View Connection Server Setting>  
This setting is provided only for the client.  
y
DNS Name or IP Address  
y
Enable Peer Loss Overlay  
y
Enter the DNS name or IP address of the VM-  
ware View Connection Server.  
The "Connection Lost" message is displayed.  
The display is the same as in the VDI environ-  
ment. The default is Disable.  
NOTE  
This setting is provided only for the client.  
y
Enable Preparing Desktop Overlay  
If this option is selected, the "Preparing Desk-  
top" message is displayed on the screen when  
the user is logged in.  
y
Disconnect Message Filter  
y
This option determines the type of message to  
display when a session is disconnected.  
- Show All: Shows all the error messages.  
- Show Error and Warning Only: Shows the  
error and warning messages only.  
- Show Error Only: Shows the error messages  
only.  
- Show None: Shows nothing.  
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35  
Prefer GSC-IS  
y
If this option is selected, the GCS-IS interface  
is used when a smart card supports more than  
one interface. If the smart card supports only  
one interface, it is not used.  
NOTE  
This setting is provided only when a smart  
card is used.  
y
<Figure 2-17: Advanced Settings for View Connection  
Server>  
Enable Peer Loss Overlay  
y
If this option is selected, the "Network Con-  
nection Lost" message is displayed on the  
screen when it is confirmed that the network is  
disconnected.  
The display is the same as in the VDI environ-  
ment. The default is Disable.  
Desktop Name to Select  
y
Enter the name of the pool/desktop which the  
user client uses upon starting a session.  
Port  
y
For the default setting, leave the port field  
empty. When the VMware View Connection  
Server uses the SSL authentication, enter 443  
in the Port field.  
NOTE  
If the server where a user tries to access uses  
a port other than a general port, enter the port.  
Auto Connect  
If this option is enabled, the selected VMware  
View Connection Server is automatically con-  
nected when the user client is powered on.  
If the Auto Connect option is enabled, you  
should turn the user client off and turn it on  
again at least once.  
This setting is provided only for the client.  
y
y
y
Enable Preparing Desktop Overlay  
If this option is selected, the "Preparing Desk-  
top" message is displayed on the screen when  
the user is logged in.  
y
y
Disconnect Message Filter  
This option determines the type of message to  
display when a session is disconnected.  
- Show All: Shows all the error messages.  
- Show Error and Warning Only: Shows the  
error and warning messages only.  
- Show Error Only: Shows the error messages  
only.  
Remember Username  
If this option is selected, the username which  
is previously used to access the VMware View  
Connection Server is automatically entered in  
the username field.  
Auto Launch if Only One Desktop  
If this option is selected, connection is estab-  
lished to the desktop when there is only one  
virtual desktop that a user wants to access.  
Use OSD logo for View banner  
y
y
- Show None: Shows nothing.  
If this option is enabled, you can change the  
OSD logo of PCoIP during the login.  
NOTE  
The OSD logo can be uploaded using the  
Webpage Administration Interface.  
y
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36  
View Connection Server with Auto-Logon  
In the Session tab, you can select to enable  
the user client to automatically access the  
VMware View Connection Server.  
y
To do this, select View Connection Server with  
Auto-Logon for Connection Type.  
<Figure 2-19: Advanced Settings for View Connec-  
tion Server with Auto-Logon>  
Desktop Name to Select  
y
Enter the name of the pool/desktop which the  
user client uses upon starting a session.  
Port  
y
For the default setting, leave the port field  
empty. When the VMware View Connection  
Server uses the SSL authentication, enter 443  
in the Port field.  
If the server where a user tries to access uses  
a port other than a general port, enter the port.  
Auto Connect  
If this option is enabled, the selected VMware  
View Connection Server is automatically con-  
nected when the user client is powered on.  
If the Auto Connect option is enabled, you  
should turn the user client off and turn it on  
again at least once.  
<Figure 2-18: View Connection Server with Auto-  
Logon Setting>  
y
y
DNS Name or IP Address  
Enter the DNS name or IP address of the VM-  
ware View Connection Server.  
Username  
Enter the username for the user client.  
Password  
y
y
y
y
Remember Username  
If this option is selected, the username which  
is previously used to access the VMware View  
Connection Server is automatically entered in  
the username field.  
Enter the password for the user client.  
Domain  
Enter the domain name.  
Auto Launch if Only One Desktop  
If this option is selected, connection is estab-  
lished to the desktop when there is only one  
virtual desktop that a user wants to access.  
Use OSD logo for View banner  
y
y
If this option is enabled, you can change the  
OSD logo of PCoIP during the login.  
NOTE  
The OSD logo can be uploaded using the  
Webpage Administration Interface.  
y
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37  
Prefer GSC-IS  
View Connection Server + Kiosk  
y
y
If this option is selected, the GCS-IS interface  
is used when a smart card supports more than  
one interface. If the smart card supports only  
one interface, it is not used.  
Select View Connection Server + Kiosk to use  
the kiosk mode. You can configure the View  
Connection Server + Kiosk mode using the  
Webpage Administration Interface.  
NOTE  
NOTE  
You cannot use the kiosk mode by connect-  
ing to the host PC.  
y
This setting is provided only when a smart  
card is used.  
y
Enable Peer Loss Overlay  
y
If this option is selected, the "Network Con-  
nection Lost" message is displayed on the  
screen when it is confirmed that the network is  
disconnected.  
The display is the same as in the VDI environ-  
ment. The default is Disable.  
NOTE  
This setting is provided only for the client.  
y
Enable Preparing Desktop Overlay  
If this option is selected, the "Preparing Desk-  
top" message is displayed on the screen when  
the user is logged in.  
y
y
<Figure 2-20: View Connection Server + Kiosk  
Setting>  
Disconnect Message Filter  
This option determines the type of message to  
display when a session is disconnected.  
- Show All: Shows all the error messages.  
- Show Error and Warning Only: Shows the  
error and warning messages only.  
- Show Error Only: Shows the error messages  
only.  
DNS Name or IP Address  
y
y
Enter the DNS name or IP address of the VM-  
ware View Connection Server.  
Username  
Select the type of username that matches the  
device name used in the VMware View Con-  
nection Server.  
- Show None: Shows nothing.  
Password  
y
Enter the password for the user client.  
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38  
Enable Preparing Desktop Overlay  
If this option is selected, the "Preparing Desk-  
top" message is displayed on the screen when  
the user is logged in.  
y
y
Disconnect Message Filter  
This option determines the type of message to  
display when a session is disconnected.  
- Show All: Shows all the error messages.  
- Show Error and Warning Only: Shows the  
error and warning messages only.  
- Show Error Only: Shows the error messages  
only.  
- Show None: Shows nothing.  
View Connection Server + Imprivata OneSign  
Connection  
y
<Figure 2-21: Advanced Setting for View Connec-  
tion Server + Kiosk>  
Select View Connection Server + Imprivata  
Onesign Connection to use the Imprivata One-  
sign Connection for the client authentication.  
Port  
y
For the default setting, leave the port field  
empty. When the VMware View Connection  
Server uses the SSL authentication, enter 443  
in the Port field.  
If the server where a user tries to access uses  
a port other than a general port, enter the port.  
Use OSD logo for View banner  
y
If this option is enabled, you can change the  
OSD logo of PCoIP during the login.  
NOTE  
The OSD logo can be uploaded using the  
Webpage Administration Interface.  
y
Enable Peer Loss Overlay  
y
<Figure 2-22: View Connection Server + Imprivata  
OneSign Connection Setting>  
If this option is selected, the "Network Con-  
nection Lost" message is displayed on the  
screen when it is confirmed that the network is  
disconnected.  
The display is the same as in the VDI environ-  
ment. The default is Disable.  
Bootstrap URL  
y
Enter the IP address or FQDN information of  
the server which performs the OneSign au-  
thentication.  
NOTE  
This setting is provided only for the client.  
y
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39  
Enable Preparing Desktop Overlay  
y
y
If this option is selected, the "Preparing Desk-  
top" message is displayed on the screen when  
the user is logged in.  
Disconnect Message Filter  
This option determines the type of message to  
display when a session is disconnected.  
- Show All: Shows all the error messages.  
- Show Error and Warning Only: Shows the  
error and warning messages only.  
- Show Error Only: Shows the error messages  
only.  
- Show None: Shows nothing.  
Connection Management Interface  
y
In the Connection Management Interface set-  
ting, you can manage the connection by enter-  
ing the IP address for connection management  
instead of using the IPaddress of the VMware  
View Connection Server and can select to en-  
able or disabled the management interface.  
<Figure 2-23: Advanced Settings for View Connec-  
tion Server + Imprivata OneSign Connection>  
Remember Username  
y
If this option is selected, the username which  
is previously used to access the VMware View  
Connection Server is automatically entered in  
the username field.  
Use OSD logo for View banner  
y
If this option is enabled, you can change the  
OSD logo of PCoIP during the login.  
NOTE  
The OSD logo can be uploaded using the  
Webpage Administration Interface.  
y
Prefer GSC-IS  
y
If this option is selected, the GCS-IS interface  
is used when a smart card supports more than  
one interface. If the smart card supports only  
one interface, it is not used.  
NOTE  
<Figure 2-24: Connection Management Interface Set-  
ting>  
This setting is provided only when a smart  
card is used.  
y
DNS Name or IP Address  
y
Enter the DNS name or IP address of the VM-  
ware View Connection Server.  
Enable Peer Loss Overlay  
y
If this option is selected, the "Network Con-  
nection Lost" message is displayed on the  
screen when it is confirmed that the network is  
disconnected.  
The display is the same as in the VDI environ-  
ment. The default is Disable.  
NOTE  
This setting is provided only for the client.  
y
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40  
Language Tab  
The Language tab allows the administrator to set  
the OSD language.  
NOTE  
The Language parameters can also be con-  
figured using the Webpage Administration  
Interface.  
y
<Figure 2-25: Advanced Settings for Connection  
Management Interface>  
Enable Peer Loss Overlay  
y
If this option is selected, the "Network Con-  
nection Lost" message is displayed on the  
screen when it is confirmed that the network is  
disconnected.  
The display is the same as in the VDI environ-  
ment. The default is Disable.  
NOTE  
<Figure 2-26: Language Configuration>  
This setting is provided only for the client.  
y
Language  
y
The Language field is used to set the display  
language of the OSD and the user level event  
log messages.  
Enable Preparing Desktop Overlay  
If this option is selected, the "Preparing Desk-  
top" message is displayed on the screen when  
the user is logged in.  
y
Keyboard Layout  
y
The Keyboard Layout field allows the adminis-  
trator to modify the keyboard layout.  
Enable Event Log Notification  
y
With this option, you can select whether to  
allow the host and client device to send their  
event log information to the Connection Man-  
agement Server.  
Disconnect Message Filter  
y
This option determines the type of message to  
display when a session is disconnected.  
- Show All: Shows all the error messages.  
- Show Error and Warning Only: Shows the  
error and warning messages only.  
- Show Error Only: Shows the error messages  
only.  
- Show None: Shows nothing.  
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41  
OSD Tab  
Display Tab  
The OSD tab allows the administrator to modify  
the On Screen Display (OSD) parameters.  
The Display tab allows the user to configure the  
EDID function of the monitor.  
NOTE  
NOTE  
The OSD parameters can also be configured  
using the Webpage Administration Interface.  
The Enable display override function can be  
used when the EDID function of the monitor is  
not running.  
y
y
<Figure 2-27: OSD Configuration>  
<Figure 2-28: Display Configuration>  
Screen-Saver Timeout  
y
The Screen-Saver Timeout field allows the  
administrator to set a time limit for the screen  
saver. The time limit is defined in seconds.  
The maximum time is 9999 seconds. If it is set  
to 0 seconds, the screen saver will be turned  
off.  
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42  
Reset Tab  
Diagnostics Window  
The Reset tab allows the administrator to reset all  
configurable parameters stored in Flash.  
In the Diagnostics window, the administrator can  
access the window tab to diagnose the portal. The  
Diagnostics window has the following tabs:  
NOTE  
Event Log  
y
y
y
y
Session Statistics  
PCoIP Processor  
Ping  
The Reset function can also be accessed  
through the Webpage Administration Inter-  
face.  
y
Each tab has the Close button to close the window.  
Event Log Tab  
y
The Event Log tab allows the administrator to view  
and delete the event log messages from the portal.  
NOTE  
The event log (regardless of the quantity) can  
also be reset using the Webpage Administra-  
tion Interface.  
y
<Figure 2-29: Reset>  
Reset Parameters  
y
The Reset Parameters [Reset] buttons resets  
all settings and configurations to the factory  
default settings. When this button is pressed,  
an OSD message is displayed. This is to  
prompt the administrator and prevent acciden-  
tal reset.  
<Figure 2-30: Event Log>  
View Event Log Message  
y
The View Event Log Message field displays the log  
messages accompanied by the timestamp infor-  
mation. The following two buttons are available:  
Refresh  
y
The Refresh button refreshes the displayed  
event log messages.  
Clear  
y
The Clear button clears all event log mes-  
sages.  
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43  
Session Statistics Tab  
PCoIP Processor Tab  
y
y
The Session Statistics tab allows the administra-  
tor to view the PCoIP specific statistics of the last  
active PCoIP session from the portal.  
The PCoIP Processor tab allows the administrator  
to view the portal PCoIP processor's uptime since  
its last booting.  
The session statistics (regardless of the quantity)  
can also be viewed using the Webpage Adminis-  
tration Interface.  
NOTE  
The PCoIP Processor Uptime can also be  
viewed using the Webpage Administration  
Interface.  
y
<Figure 2-31: Session Statistics>  
PCoIP Packets Sent  
y
y
y
<Figure 2-32: PCoIP Processor>  
The PCoIP Packets Sent field shows the total  
number of PCoIP packets sent from the portal  
to the host in the last active session.  
PCoIP Packets Received  
The PCoIP Packets Received field shows the  
total number of PCoIP packets received from  
the host to the portal in the last active session.  
PCoIP Packets Lost  
The PCoIP Packets Lost field shows the total  
number of PCoIP packets lost in the last active  
session.  
Bytes Sent  
y
y
y
The Bytes Sent field shows the total number of  
bytes sent in the last active session.  
Bytes Received  
The Bytes Received field shows the total num-  
ber of bytes received in the last active session.  
Round Trip Latency  
The Round Trip Latency field shows the total  
round-trip PCoIP system (e.g. from the portal  
to the host, then back to the portal) and the  
network latency in milliseconds (+/- 1 ms).  
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44  
Ping Tab  
Information Window  
y
The Ping tab allows the administrator to perform a  
ping test to the device and check if it can reach the  
overall IP network. This is useful to check whether  
the device can reach the host.  
In the Information window, the administrator can  
access the Version tab that contains the device  
related information.  
NOTE  
NOTE  
The version information can also be viewed  
using the Webpage Administration Interface.  
y
The Ping tab has no corresponding menu in  
to the Webpage Administration Interface of  
Section 1.  
y
<Figure 2-34: Version>  
MAC Address  
y
<Figure 2-33: Ping>  
Unique MAC address of a portal  
Unique Identifier  
Unique portal ID.  
Serial Number  
Unique portal serial number.  
Firmware Part Number  
Part number of PCoIP firmware.  
Hardware Version  
Portal hardware version  
Firmware Version  
Current PCoIP firmware version  
Firmware Build ID  
Destination  
IP address or FQDN to perform the ping test  
Interval  
Interval between the ping packets  
Packet Size  
Ping packet size  
Packets  
Sent  
The number of ping packets sent  
Received  
The number of ping packets received  
Start button  
Button used to start the ping test with the en-  
tered IP address or FQDN  
Stop  
y
y
y
y
y
y
y
y
y
y
y
y
y
y
y
Revision code of the current PCoIP firmware  
Firmware Build Date  
Build date of the PCoIP firmware  
PCoIP Processor Revision  
This field shows the revision code of the  
PCoIP processor. TERA1x00 Revision A sili-  
cone is denoted by 0.0 and TERA1x00 Revi-  
sion B silicone is denoted by 1.0.  
Bootloader Version  
y
Button used to stop the started ping test  
y
y
Version of the current PCoIP boot loader  
Bootloader Build ID  
Revision code of the current PCoIP boot  
loader  
<Bootloader Build Date>  
y
Build date of the current PCoIP boot loader  
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45  
User Settings Window  
Mouse Tab  
y
In the User Settings window, the administrator can  
access the tab to select the mouse and keyboard  
and define the PCoIP image quality.  
The Mouse tab allows the user to modify the OSD  
and RDP session's mouse cursor speed setting.  
NOTE  
The User Settings window has the following tabs:  
VMware View  
Mouse  
Keyboard  
Image  
Display Topology  
Touch Screen  
y
y
y
y
y
y
The OSD mouse cursor speed setting does  
not affect the mouse cursor settings when a  
PColP session is active unless the Local Key-  
board Host Driver function is being used. (see  
PColP Host Software User Guide for more  
information).  
The Mouse tab has no corresponding menu  
in the Webpage Administration Interface of  
Section 1.  
y
y
VMware View Tab  
y
The VMware View tab allows user to specify the  
client behavior for when a user cannot check the  
secure connection to a server.  
<Figure 2-36: Mouse>  
<Figure 2-35: VMware View>  
Mouse Speed  
The Mouse Speed field allows the user to set  
the portal's mouse cursor speed.  
y
Reject the unverifiable connection (Secure)  
Connection can be established only when the  
certificate is verified and otherwise it cannot.  
Warn if the connection may be insecure (De-  
fault)  
y
y
NOTE  
The authentication status is checked and a  
warning message is displayed, if required.  
However, there is no connection limit.  
Allow the unverifiable connection (Not Secure)  
No authentication is required and no connec-  
tion limit exists.  
The Mouse Speed can also be configured via  
the PCoIP Host Software. For more informa-  
tion on using the PCoIP Host Software, refer  
to the PCoIP Host Software User Guide.  
y
y
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46  
Keyboard Tab  
Image Tab  
y
y
The Keyboard tab allows the user to modify the  
OSD and RDP session's keyboard repeat setting.  
The Image tab allows a user to change the image  
settings on the PCoIP system.  
NOTE  
NOTE  
The OSD keyboard setting does not affect the  
keyboard settings when a PColP session is  
active unless the Local Keyboard Host Driver  
function is being used. (see PColP Host Soft-  
ware User Guide for more information).  
The Keyboard tab has no corresponding  
menu in the Webpage Administration Inter-  
face of Section 1.  
The Image parameters can also be configured  
using the Webpage Administration Interface.  
y
y
y
<Figure 2-38: Image>  
Image Quality Preference  
y
The Image Quality Preference slider allows the  
administrator to make compromises between  
image quality and frame rate when network  
bandwidth is limited. Sometimes, lower-quality  
images at a higher frame rate may be re-  
quired, while at other times, higher-quality im-  
ages at a lower frame rate may be preferred.  
In environments where the network bandwidth  
is limited, moving the slider toward the Sharp-  
er Image enhances the image quality.  
When network bandwidth is not limited, the  
PCoIP system will maintain perception-free  
quality regardless of the Minimum Image Qual-  
ity setting.  
<Figure 2-37: Keyboard>  
Keyboard Repeat Delay  
y
The Keyboard Repeat Delay field allows the  
user to set the portal's keyboard repeat delay.  
Keyboard Repeat Rate  
The Keyboard Repeat Rate field allows the  
user to set the portal's keyboard repeat rate.  
Repeat Settings Test Box  
y
y
The Repeat Settings Test Box allows the user  
to test the selected keyboard settings.  
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47  
Display Topology Tab  
Touch Screen Tab  
y
y
The Display Topology tab allows the user to specify  
the position and alignment of a connected second-  
ary monitor.  
The Touch Screen tab allows the user to specify  
the touch sensitivity and alignment when the moni-  
tor supports the touch screen function.  
NOTE  
It is applicable when the VMware View Con-  
nection Server version is 4.5 or later.  
y
<Figure 2-40: Touch Screen>  
Enable right click on hold  
y
y
If this option is selected, clicking and holding  
the touch screen for several seconds works  
the same as the mouse right click.  
Right Click Delay  
<Figure 2-39: Display Topology>  
Enable Configuration  
y
When this option is selected, you can set the  
display position and alignment.  
You can save the settings by clicking the Apply  
or OKbutton, and the settings will be reset if  
you initialize the monitor set.  
Display Layout  
This option allows the user to specify the  
direction of monitor connection: vertical or  
horizontal.  
This option allows the user to make moving  
the pointer position work the same as the  
mouse right click. You can also specify the  
distance to move (from Long to Short).  
Touch screen calibration  
y
y
y
The alignment of a touch screen is started  
when clicking the Start button.  
Alignment  
This option allows the user to specify the align-  
ment position of the monitor to be connected  
when there is a resolution difference between  
the two monitors.  
Primary  
y
This option allows the user to change the  
primary/secondary settings of the connected  
monitor.  
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Make sure to read the Safety Precautions  
before using the product.  
Keep the Owner's Manual(CD) in an  
accessible place for future reference.  
The model and serial number of the SET  
is located on the back and one side of the  
SET. Record it below should you ever need  
service.  
MODEL  
SERIAL  
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