Krups Coffeemaker Caff Duomo User Manual

Il Caffè Duomo

Model #985

Instruction

Book

Warranty

Guarantee of

Perform ance

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IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions

should alw ays be follow ed to reduce the risk of fire, electric

shock, and/ or injury to persons, including the follow ing:

G Read all instructions and inform ation in this instruction book

and any other literature included in this carton referring to

this product before operating or using this appliance.

G Do not touch hot surfaces. Use handles or knobs.

G To protect against fire, electric shock and personal injury do

not im m erse cord, plugs, or appliance in w ater or other

liquid.

G Close supervision is necessary w hen any appliance is used

by or near children.

G Unplug from outlet when not in use and before cleaning. Allow

to cool before putting on or taking off parts, and before cleaning

the appliance.

G Do not operate any appliance w ith a dam aged cord or plug

or after the appliance m alfunctions, or has been dam aged in

any m anner. Return appliance to your nearest authorized

KRUPS Service Center for examination, repair or adjustment

(see GUARANTEE OF PERFORMANCE).

G The use of an accessory not evaluated for use w ith this

appliance m ay cause injuries.

G Do not use outdoors.

G Do not let cord hang over edge of table or counter, or touch

hot surfaces.

G Do not place on or near a hot gas or electric burner, or in a

heated oven.

G To disconnect, turn any control to “off“, then rem ove plug

from w all outlet.

G Do not use appliance for other than intended use.

G Do not unscrew or rem ove boiler cap w hile the m achine is in

operation. Wait until brew ing cycle is com pleted and all

w ater and steam has been used up.

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G Appliances w ith Glass Carafes.

A. The carafe is designed for use w ith this appliance.

It m ust never be used on a range top.

B. Do not set a hot carafe on a w et or cold surface.

C. Do not use a cracked carafe or a carafe having a loose or

w eakened handle.

D. Do not clean carafe w ith cleansers, steel w ool pads,

or other abrasive m aterial.

SAVE THESE INSTRUCTIONS

SPECIAL CORD SET INSTRUCTIONS

Regarding your Cord Set:

A. A short pow er-supply cord is to be provided to reduce risks

resulting from becom ing entangled in or tripping over a

longer cord.

B. Longer extension cords are available and m ay be used if care

is exercised in their use.

C. If a long extension cord is used, (1) the m arked electrical

rating of the extension cord should be at least as great as

the electrical rating of the appliance, (2) if the appliance is of

the grounded type, the extension cord should be a

grounding-type 3-w ire cord, and (3) the longer cord should

be arranged so that it w ill not drape over the counter top or

table top w here it can be pulled on by children or tripped

over.

D. This appliance has a polarized plug (one blade is w ider than

the other). As a safety feature, this plug w ill fit in a polarized

outlet only one w ay. If the plug does not fit fully in the

outlet, reverse the plug. If it still does not fit, contact a

qualified electrician. Do not attem pt to defeat this safety

feature.

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CAUTION

This appliance is for household use. Any servicing other, than

cleaning and user m aintenance should be perform ed by an

authorized service representative.

G Do not im m erse this coffeem aker in w ater or any other

liquid.

G To reduce the risk of fire or electric shock, do not rem ove the

base. No user serviceable parts inside. Repair should be

done by authorized service personnel only.

G Check voltage to be sure that the voltage indicated on the

nam e plate agrees w ith your voltage.

G Never use w arm or hot w ater to fill the w ater container!

Use cold w ater only!

G Never refill the w ater cham ber w hile this coffeem aker is in

the “on“-position. Turn the coffeem aker off and let it cool

dow n for ten m inutes before refilling w ith w ater.

G Do not place carafe on a hot surface or in a heated oven.

G Before turning your KRUPS coffeem aker on, please m ake

sure that carafe sits flat on inside circle of heating plate.

G Never rem ove carafe before brew ing is com pletely finished

(this is the case w hen dripping from the filter holder into the

carafe has stopped com pletely.)

G Keep your hands and the cord aw ay from hot parts of the

appliance during operation.

G Never clean w ith scouring pow ders or hard im plem ents.

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◆

Before First Use

Genuine Espresso

We recom m end that you get fam iliar with

all the parts of your KRUPS espresso

Espresso is a far richer and stronger brew

than regular coffee. It should be deep, dark,

and delicious. Most people find that they

enjoy it in sm all quantities because of its

richness, and for that reason, espresso is

usually served in sm all (2-2 1/2 oz) dem i-

cups.

m achine before using it for the first tim e.

Insert the filter basket into the filter holder,

fit the filter holder into the filter rings,

rem ove and replace the boiler cap. Check

the different positions of the switch. To

rem ove any residuals of production which

m ay rest in the appliance, we recom m end

operating the espresso m aker (as described

in “Making Espresso“ section) once or twice

with water only, without ground espresso

coffee. Wash all loose parts in warm soapy

water, rinse thoroughly and dry.

Your “Il Caffè Duom o”, properly used, will

always produce espresso that is deep, dark,

and delicious. J ust follow the instructions

and use fresh, well-roasted, pre-ground

espresso or espresso beans you grind

yourself.

Preparing espresso or cappuccino is

different from brewing regular drip coffee.

One m ain difference is that the water will

com e to a boil and will then be forced

through the ground coffee. This m eans that

an espresso m achine works under pressure

and needs special attention.

Read all instructions, cautions, notes and

attentions before actually using the

m achine.

CAUTION - PRESSURE

Never open boiler cap (a) or rem ove filter

holder (e) while your “Il Caffè Duom o“ is

turned “on“ or as long as there is pressure

in the boiler container.

CAUTION - HOT

Do not touch boiler cap (a) during operation.

Before rem oving boiler cap turn off

m achine, let it cool down for at least 2 or 3

m inutes. Relieve pressure. See CAUTION -

PRESSURE.

Never m ove or rem ove the filter holder

while the “Il Caffè Duom o“ is in operation

and under pressure.

Please follow the instructions listed below

to see if the m achine is still under pressure.

Follow these safety precautions w hile your

m achine is in use and ten to fifteen m inutes

after last use.

Making Espresso

1. Place your “Il Caffè Duom o” near an

electrical outlet and release enough cord

so that you can plug in the m achine

(see figure 1).

G Turn the “on/off“ switch to the “off“

position and unplug appliance.

G Carefully open the steam release knob (b)

by slowly turning it counter clockwise. If

steam com es out of the nozzle, then the

boiler cham ber is still under pressure.

Close steam knob and proceed with

instructions listed below.

2. Place the filter basket (i) into the filter

holder (e) (see figure 2).

3. Fill with ground espresso. The filter

basket is m arked on the inside for 2 and 4

cups. Pack the coffee lightly and clear

any excess coffee from the rim of the

filter holder. This will assure proper fit to

the brewing head (see figure 3).

G Take a pitcher filled with cold water and

hold it underneath the steam nozzle with

nozzle inserted into the pitcher. Then

open the steam release knob (b) by

turning it counter clockwise. Leave steam

release knob open until no m ore steam

com es out of nozzle. When finished turn

steam knob clockwise to close.

ATTENTION:

Do not pack coffee too tightly.

Do not fill m ore coffee than indicated by the

four-cup m arking into the filter basket. This

m ight cause clogging or overflow .

G Now you can rem ove the boiler cap and

the filter holder.

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4. To insert the filter holder, line up the

arrow located on the thum b guard of the

filter holder with the arrow on the left

side of the m achine.

7. Close the boiler cap securely by turning it

clockwise (see figure 8). Place carafe lid

on carafe so that the lid opening points

towards the pouring spout of the carafe

(see figure 9).

Raise the filter holder up into brewing

head and turn the filter holder firm ly to

the right, until it can go no further. The

arrow on the filter holder should be as far

right in the lock-range as possible. If the

arrow ist not at least in the m iddle of the

lock-range, do not operate the m achine.

Rather, rem ove the filter holder and

reinsert it as described above until the

arrow is within the lock-range

8. Place carafe under the filter holder

(see figure 10).

ATTENTION:

Make sure the overflow grid is in place.

9. Should you choose to m ake espresso

directly into two cups, clip the two cup

adapter onto the filter holder and m ake

sure that the cups are placed correctly

underneath the spouts

(see figure 4).

By follow ing this procedure this w ill

prevent the filter holder from being

dislodged as pressure builds up during the

brew ing process.

5. Open the hinged lid and unscrew the

boiler cap by turning it counterclockwise

(see figure 5 + 6).

6. Fill the boiler container with cold water

using the m arkings indicated on the glass

carafe (see figure 7).

(see figure 11 + 12).

10.Turn the espresso “on/off“ switch (h)

“on“ (see figure 13).

It will take approxim ately 2 m inutes for the

water to be heated. The water will then be

forced through the ground coffee into the

glass carafe or cups.

11. Wait until all the water in the boiler has

been used. Switch off the m achine.

12. Do not unscrew the boiler cap w hile the

m achine is in operation. Wait until

brew ing cycle is com pleted and all w ater

and steam has been used

CAUTION

Never fill the boiler w hile your “Il Caffè

Duom o” is sw itched on.

Never fill m ore than 20 oz of w ater into the

boiler.

(See CAUTION - PRESSURE).

The glass carafe has m arkings for 2 and

4 cups:

CAUTION:

Use caution w hen rem oving the filter

holder, as the m etal parts m ay still be hot.

To rem ove the filter holder, turn the filter to

the left, past the ”lock” m arkings, until the

holder dislodges from the m achine.

2 cups of water = 2 cups of espresso

3 cups of water = 2 cups of espresso, plus

steam for frothing m ilk for cappuccino

4 cups of water = 4 cups of espresso.

Maxim um capacity to the bottom of the

m etal band around the glass carafe = 4 cups

of espresso, plus steam for frothing m ilk for

cappuccino.

Cappuccino

Cappuccino reportedly takes its nam e from

the chocolate hues of the robes worn by the

Capuchin m onks who favored this delicious

dessert coffee. Cappuccino is traditionally

m ade up of 1/3 espresso, 1/3 steam ed m ilk

and 1/3 froth and can be tailored to one’s

own taste with cinnam on, sugar, chocolate

flakes, or even liquor. Its versatility m akes

cappuccino a worldwide gourm et choice.

CAUTION:

Never fill the carafe above the bottom of

the m etal band!

NOTE

It is very im portant to fill only the am ount of

water you need into the boiler. Your “Il

Caffè Duom o“ will always need to process

all the w ater until the boiler is em pty.

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Making Cappuccino

To unscrew the tip, use the opening in the

m easuring spoon. Make sure that the inside

of the tip of the steam nozzle is free, so that

the steam can pass freely to froth m ilk

again.

G If the “Perfect Froth“ is not attached,

attach it now (see figure 14).

1. Pour 4 to 6 oz of fresh, cold m ilk into a

sm all pitcher. The pitcher should fit

underneath the steam nozzle.

G Replace the tip of the nozzle and screw on

We recom m end using 2 % or skim for a

stiff, dense froth. Use regular whole m ilk

if you prefer a cream y froth.

tightly (see figure 16).

Steam ing w ithout m aking

Espresso (Steam plug)

2. Follow the directions from step 1 to 12 in

section “Making Espresso“.

3. As soon as the first few drops of coffee

are forced through the filter holder you

can start frothing the m ilk.

CAUTION

Make sure your “Il Caffè Duom o“ is cool

and all pressure has been released

(see CAUTION - PRESSURE).

Place the tip of the steam nozzle half way

into the pitcher of m ilk.

4.a) Turn the steam release knob

counterclockwise to release steam

(see figure 15).

1. Insert the steam build-up plug into the

filter holder (see figure 17).

2. Fill the boiler container with cold water.

b) Keep the pitcher slightly tilted so that

you can always see the position of the

nozzle as you froth the m ilk.

CAUTION:

For steam only, do not fill the glass carafe

above the 2-cup m arking. This am ount w ill

alw ays provide enough steam for frothing.

In just a few seconds, your m ilk will

begin to froth. As the froth rises, keep

lowering the pitcher so that the tip of

the steam nozzle is always just slightly

beneath the surface of the rising froth.

3. Have your pitcher with m ilk ready to heat.

4. Place glass carafe, with lid, unter filter

holder and turn m achine “on“

(see figure 13).

Note: Do not bring m ilk to a boil (this

will happen if large bubbles start to

form on the surface of the m ilk).

5. Open the steam release knob im m ediately

after turning the m achine on. Stand by

with your frothing pitcher.

c)When you have finished frothing m ilk,

close the steam release knob by turning

it clockwise while the nozzle is still

im m ersed in the m ilk. This will avoid

splattering of the hot m ilk and froth.

CAUTION:

Do not leave the m achine unattended at

this tim e.

d) If you prefer “stiff“ froth, let the frothed

m ilk stand for a m inute.

It will take approxim ately 30 to 60

seconds after turning the m achine on for

the steam to com e out of the steam

nozzle. Proceed with steps 4.a) and 4.b) in

the section “Making Cappuccino“.

ATTENTION:

Clogged up steam nozzle

Milk residuals will build up in the tip of the

steam nozzle after frothing m ilk. It is very

im portant that you wipe the steam nozzle

with a dam p cloth after each use. This will

help prevent the steam nozzle from clogging

and will ensure perfect frothing results.

However, should the steam nozzle becom e

clogged, proceed as follows:

6. When all steam is released, close the

steam release knob and turn off the

m achine.

Caution:

If you do not need all the water for

steam ing, proceed as follows:

a) turn off the m achine,

b)release the rem aining steam pressure into

another container.

Let the steam nozzle cool down. Unscrew

the tip and clean under warm water.

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Do not close the steam release knob before

all steam is released or m achine has been

turned “off“!

Cleaning the “Perfect Froth“ Attachm ent

G For a thorough cleaning of the “Perfect

Froth” attachm ent, rem ove part C

(see figure 18).

(see section CAUTION - PRESSURE).

All parts should be rinsed in warm water.

If the sm all suction opening in part A is

clogged up, it can be opened with a fine

needle.

ATTENTION:

The top closure of the “Perfect Froth“

attachm ent (see figure 18, part A). has a

very fine hole which draws air into the m ilk.

If this tiny hole gets clogged, “Perfect Froth“

will not work properly. Therefore, never

im m erse the top closure in m ilk or froth.

Cleaning the Drip Tray

G The overflow grid can be cleaned by

rem oving the grid (see figure 19).

CAUTION

Cleaning

Before cleaning, turn “off” the m achine,

Do not try to open or disassem ble the m ain

body of the m achine.

unplug it, and allow it to cool down.

The filter holder, filter basket, carafe, carafe

lid, and overflow grid can be put in the

dishwasher’s upper rack, away from the

heating/drying elem ent.

Decalcifying of the espresso

m achine

The espresso m achine m ust be decalcified

regularly. The frequency depends on the

hardness of your water and how often you

use the espresso m achine.

The m achine can be wiped clean by using a

dam p cloth. Never im m erse the body of

your “Il Caffè Duom o” in water or any other

liquid. Clean the brewing head with a dam p

cloth and rem ove ground coffee. If there is

water left in the boiler cham ber, let the

m achine cool down, rem ove all loose parts

and em pty through the top opening by

turning upside down.

Before descaling, the brewing sieve on the

brewing head m ust first be screwed off.

1. Rem ove all lim e and coffee residues from

the brewing sieve and the brewing head.

2. Pull off the “Perfect Froth“ attachm ent.

Cleaning the Steam Nozzle

For ecological and health reasons, we

recom m end the exclusive use of biological

m aterials such as citric acid, which can be

obtained from KRUPS Consum er Service

Departm ent or drugstores.

Clean the steam nozzle each tim e after you

have im m ersed it in the m ilk, otherwise the

inside of the nozzle becom es clogged and

the m ilk deposits on the outside harden and

becom e difficult to rem ove.

3. Dissolve 2 tablespoonfuls of citric acid in

10 fluid ounces of lukewarm water and

pour it into the boiler container. Put one

receptacle under the brewing head and

another under the steam nozzle.

G If clogging does occur, unscrew the tip of

the steam nozzle (see figure 16).

Rem ove all m ilk particles using a sewing

needle and rinse under the faucet. Replace

nozzle tip m aking sure to screw it on tightly.

(Note: Do not use the filter holder during

decalcification)

Wipe off the outside of the nozzle with a wet

cloth. Hold the wet cloth very close to the tip

of the nozzle and open the steam valve.

Let the steam escape into the wet cloth for

one or two seconds, then close the valve.

Any m ilk residue will then be flushed out.

4. Open the steam valve and turn on the

appliance. Allow the descaling solution to

run out of the espresso outlet and the

steam nozzle.

5. After each brewing cycle, switch off the

appliance and allow the appliance to cool

down.

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6. Repeat this operation once again.

Problem :

4. Not enough froth when frothing the m ilk.

Following this, allow 2 boiler containerfuls

of clear water to run through the system .

Switch off the appliance. Allow the

appliance to cool down. Insert the brewing

sieve into the brewing head again and push

the “Perfect Froth“ onto the steam nozzle.

Cause:

G Perfect froth attachm ent touches the

bottom of the pitcher.

G Perfect froth tip is clogged (see figure 18,

part A). See also section “Cleaning the

Perfect Froth Attachm ent”.

G Steam nozzle is clogged (see “Cleaning”)

Problem s and Causes m aking

Espresso or Cappuccino

Preparing Coffee

(Alw ays check if the appliance is plugged in

and is in the proper “on” position).

Before m aking your first pot of delicious

coffee, we recom m end rinsing the coffee

m aker by running one or two cycles with

water only, without ground coffee in the

filter basket. This will rem ove any possible

dust which m ay have settled during

shipping.

Problem :

1. Espresso leaking from filter holder.

Cause:

G Filter holder not properly inserted.

G Filter holder not pushed in far enough.

G Internal gasket is dirty and needs to be

cleaned.

Be sure that the water cham ber is em pty.

Rem ove any literature, etc if found in the

water cham ber.

G Gasket without elasticity, replace it with a

new one.

G The lid of the glass carafe m ust be

properly positioned during the brewing

process. The front hooks have to be inside

the carafe and the rectangular part of the

lid to be pushed down so that it engages

with the handle of the glass carafe.

G Coffee powder not cleaned off the edge of

the filter holder.

Problem :

2. Espresso does not com e out.

GTo release the lid push the rectangular

part of the lid upwards.

Cause:

G Make sure that the swivel filter is closed

properly during the brewing process.

Push in firm ly until the handle touches the

side of the coffee m aker and filter “clicks“

into place.

G No water in boiler container.

G No coffee in filter holder.

G Filter clogged because coffee is ground

too fine and or pressed down too hard.

G Caution: If the swivel filter is not closed in

properly the “Stop ‘N Serve” can not

function. This m ay cause hot water or hot

coffee to overflow.

Problem :

3. Steam does not com e out of steam

nozzle.

G The “Stop ‘N Serve” m echanism is

opened as long as the glass carafe is

inserted into the m achine and sits

properly on the warm ing plate and the

swivel filter is closed properly. When

brewing coffee m ake sure the glass carafe

is in place (see Stop ‘N Serve section).

Cause:

G No water or not enough water in the

boiler cham ber.

G Steam nozzle is clogged

(see “Cleaning” section).

G Perfect froth attachm ent is clogged

(see “Cleaning the Perfect Froth”).

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Putting in the Ground Coffee

Stop’N Serve Feature

The Stop ‘N Serve feature is KRUPS’ answer

to the im patient coffee drinker’s clam our for

a quick cup of coffee! This device

autom atically stops the flow of brewed

coffee through the filter cone if the glass

carafe is rem oved from the warm ing plate

during the brewing cycle. You have about

20 seconds between the rem oval of the

carafe and it being reinserted back onto the

warm ing plate.

1. Swing out the swivel filter (see figure 20)

and insert a paper filter. We recom m end

using KRUPS size 2. When inserting a

paper filter m ake sure the seam is pointing

towards the base of the filter holder

(see figure 21).

Use your hands to conform the filter to

the contours of the filter holder. This will

enable you to achieve better results.

2. Put ground coffee into the filter holder

(see figure 22). We suggest using one

level KRUPS m easuring spoon of ground

coffee for each cup of robust brewed

coffee. After using your KRUPS coffee

m aker several tim es, you can adjust the

quantity to suit your own taste.

The Stop ‘N Serve device closes off the filter

cone so effectively that there is virtually no

coffee dripping onto the warm ing plate.

Once the carafe is replaced, the brewing

process and the flow of coffee into the

carafe will resum e.

We do not recom m end using coffee that

is ground to a powder-like consistency, as

this will prevent water from passing

through the coffee.

CAUTION

Should significant am ounts of coffee drip

onto the warm ing plate after the rem oval of

the carafe, it is usually an indication that the

seal in the filter holder is m issing or

defective, in this case call the

3. Close the swivel filter and m ake sure that

it is com pletely closed (see figure 23).

ATTENTION:

Make sure that the filter paper does not fold

over when closing the swivel filter, otherwise

the water m ight run between the filter paper

and the filter holder producing a very weak

cup of coffee.

KRUPS Consum er Service Departm ent at

1-800-526-5377 and they can assist you.

It is also possible that too m uch ground

coffee has been placed in the filter paper.

This causes the water that jets into the filter

cone to overflow between the filter and the

sides of the filter cone.

Filling the Water Cham ber

1. Open the hinged water cham ber lid

(see figure 24). Pour in the desired

quantity of water (see figure 25).

If this blockage and subsequent dripping

does occur, put the glass carafe

im m ediately back onto the warm ing plate,

and allow the full brewing cycle to run its

course. Do not swing out the swivel filter

until the brewing process is com pleted.

The am ount of freshly brewed coffee

delivered after the brewing process will

always be slightly less than the am ount

put into the water cham ber. This is due to

the m inim al absorption of the water by the

ground coffee. Therefore, put in a little

m ore water to begin with so that you will

have the num ber of cups that you desire.

2. Place the glass carafe with lid in position

on the warm ing plate.

3. Turn “on” your “Il Caffè Duom o” using

the coffee “on/off” button (m ). The

indicator light will illum inate indicating

that the brewing process has begun

(see figure 26).

4. As long as the red indicator light is

illum inated the coffee will be kept warm .

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The hot descaling solution m ust be allowed

to cool down before being poured into the

water container. Finally do the sam e twice

using clear water.

Cleaning

G Always unplug this appliance before

cleaning. Clean the filter basket, carafe,

and lid in a solution of warm water and

m ild liquid soap. These parts can also be

placed in the upper level of your

Lim ited One Year Warranty

dishwasher away from the heating and

drying elem ent for safe effective cleaning.

Your KRUPS #985 is covered by the

following warranty:

G Never use scouring agents.

G Never im m erse the appliance itself in

water. To clean, sim ply wipe off with a

soft, dam p cloth.

If from date of purchase within one year this

KRUPS product fails to function because of

defects in m aterials or workm anship,

KRUPS North Am erica will, at its option,

repair or replace the unit without charge,

provided the owner has a proof of date of

purchase.

G Never use a cloth to clean inside of the

water cham ber, as this m ight leave fuzzy

deposits in the cham ber. J ust rinse with

cold water periodically.

This warranty will be void if m alfunction

was caused by dam age to the product by

accident, m isuse, use on frequency or

voltage other than m arked on the product

and/or described in the instructions, abuse

including tam pering, dam age in transit, or

use for com m ercial purposes. This warranty

gives you specific legal rights, and you m ay

also have other rights which m ay vary from

state to state.

Decalcifying of the

coffeem aker

The coffeem aker m ust be decalcified

regularly. The frequency depends on the

hardness of your water and how often you

use the coffeem aker.

Recognizable indications that descaling is

necessary are:

- increased noise during boiling

- longer preparation tim e.

For the best result...

If usage is frequent, descaling should be

carried out as follows:

...always use fresh, cold water (warm

water m ight be stale and have m ineral

deposits which would im pair the flavor

of the coffee).

- with soft water once a year

- with m edium hard water every quarter

year

...we recom m end that you grind your

own beans. Freshly ground beans deliver

m ore arom a and flavor. Use one KRUPS

m easuring scoop of beans per cup.

- with hard water once a m onth.

In doubt regarding the water hardness in

your area, you m ay call your local water

departm ent.

...serve coffee im m ediately after

brewing.

For ecological and health reasons, we

recom m end the exclusive use of biological

m aterials such as citric acid, which can be

obtained from KRUPS Consum er Service

Departm ent or drugstores.

...never reheat coffee.

Dissolve 2 tablespoonfuls of citric acid in

1/2 quart water and pour into the water

container. Run this through 2 or 3 tim es as if

m aking coffee, but using no ground coffee.

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GUARANTEE OF PERFORMANCE

This fine KRUPS product is m anufactured according to a rigid code of

quality standards, and, w ith m inim um care, should give years of

satisfying service.

How ever, should the need arise for repairs or for replacem ent parts

w ithin or after the w arranty period, please call our CONSUMER

SERVICE DEPARTMENT:

(800) 526-5377

24-hours a day, 7 days a w eek

You w ill be provided w ith specific instruction on how to get your

product repaired, as w ell as the nam e and address of your nearest

authorized KRUPS Service Center. The departm ent w ill also be able

to answ er any general product questions you m ay have.

Before calling the Consum er Service Departm ent, please have the

type num ber of your KRUPS appliance available.

You m ust have this inform ation before calling our Consum er Service

Departm ent so that w e m ay better answ er your questions. The type

num ber can be located by looking at the bottom of your appliance.

This product is Type #985

Any general correspondance can be addressed to:

KRUPS North Am erica, Inc.

P.O. Box 3900

Peoria, IL 61612

1097/ / 985

US 72793

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