KVH Industries Satellite TV System antenna system User Manual

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TracVision Receiver User’s Guide

Trademarks

Software contained in the TracVision receiver and referenced in this manual

subsidiary of Hughes Electronics Corporation. Some features are patent

pending. WatchWizard, PreSelect, TurboTune, and OneLine Guide are

trademarks of Hughes Network Systems. “NFL,” the NFL Shield, and “NFL

SUNDAY TICKET” are registered trademarks of the National Football League

and its affiliates. “NHL,” the NHL Shield, and “NHL CENTER ICE” are

registered trademarks of the National Hockey League. “MLB,” “MLB EXTRA

INNINGS,” “Major League Baseball,” and the Major League Baseball

silhouetted batter logo are service marks of Major League Baseball

Properties, Inc. Major League Baseball trademarks and copyright are used

with permission of Major League Baseball Properties, Inc. All other

trademarks and service marks are the property of their respective owners.

KVH^®and TracVision^®are registered trademarks of KVH Industries, Inc.

DIRECTV^®and the Cyclone Design logo, DIRECTV INTERACTIVE, TOTAL

CHOICE, DIRECTV HOME SERVICES, FREEVIEW, and DIRECT TICKET

are trademarks of DIRECTV, Inc. All trademarks, marks, names, or product

names referenced in this publication are the property of their respective

owners, and KVH neither endorses nor otherwise sponsors any such

products or services referred to herein.

Dolby Laboratories Information – Manufactured under license from Dolby

Laboratories. “Dolby,” “Pro Logic,” and the double-D symbol are trademarks of

Dolby Laboratories.

Macrovision^®Information – Macrovision is a registered trademark of

Macrovision Corporation. This device incorporates an anticopy process

technology that is protected by U.S. patents 4,631,603; 4,577,216; 4,819,098;

and other intellectual property rights. The anticopy process is licensed for

noncommercial, home use only. Reverse engineering or disassembly is

prohibited.

Disclaimer

Every effort has been made to ensure the correctness and completeness of

the material in this document. No company shall be liable for errors

contained herein. The information in this document is subject to change

without notice. No warranty of any kind is made with regard to this material,

including, but not limited to, the implied warranties of merchantability and

fitness for a particular purpose.

StarSight^®Information – StarSight features licensed under one or more of the

following patents: 4,706,121; 5,151,789; 5,353,121; 5,353,277; 5,479,266;

5,479,268; and 5,532,754. Use rights reserved.

Note on recording programming

TruSurround^™Information – TruSurround and the

trademarks of SRS Labs, Inc. TruSurround technology is incorporated under

license from SRS Labs, Inc.

symbol are

Most television programs and films are copyrighted. This means that

someone has legal rights governing the reproduction and distribution of this

material. In certain circumstances, copyright law may apply to private taping

of copyrighted materials. In most cases, it is permissible to record for your

personal use, as long as you do not sell the material. You must act

responsibly in this area–check into the matter if you are unsure.

WINK^®Information – WINK and the

WINK Communications, Inc.

symbol are registered trademarks of

ENERGYSTAR^®Information – ENERGYSTAR and the ENERGYSTAR

certification mark are registered U.S. marks.

Some pay-per-view programs may be licensed from producers as “view-only”

programs. These are copyrighted programs, and may not be copied or

reproduced for any purpose without the express written permission of the

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Important Safety Instructions

Important Safety Instructions -

Please Read

Avoid Driver Distraction

It is dangerous to watch television

or operate the remote control

while you are driving a vehicle or

vessel. TracVision is designed

For your safety and protection, read this safety

section carefully.

WARNING!

specifically to provide entertainment to

passengers and should never be connected to

active video screens visible to the vehicle/vessel

driver while in motion. Failure to pay full

attention to travel conditions could result in an

accident or collision with personal injury or

death resulting.

Heed Cautions – Be sure to follow all cautions on the

product and in the operating instructions. Cautions

are indicated by a

icon.

Follow Instructions – Be sure to follow all operating

instructions as detailed in this manual.

The following caution appears on the back of the

receiver:

Do Not Attempt Repairs Yourself

CAUTION

Refer all servicing needs to qualified service

personnel. Servicing is required when a unit has

been damaged in any way or does not operate

normally. Evidence of tampering or unauthorized

repairs will void the warranty.

Do not open the receiver’s cover. Opening or

removing the cover may expose you to dangerous

voltage.

iii

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TracVision Receiver User’s Guide

However there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by removing and applying

power to the equipment, the user is encouraged to try to correct the

interference by one or more of the following measures:

Federal Communications Commission (FCC)

Regulatory Information for Vehicle Use

Declaration of Conformity – Standards to which Conformity is declared:

FCC Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject

to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

•

Increase the separation between the equipment and the

receiver.

Connect the equipment on a circuit different from that to which the

receiver is connected.

Responsible Party’s Name: KVH Industries, Inc.

Address: 50 Enterprise Center, Middletown, RI 02842

Telephone: 1-401-847-3327

Consult the dealer or an experienced auto electronics technician for help.

The user may find the following booklet, prepared by the Federal

Communications Commission, helpful: “How to Identify and Resolve Radio

and TV Interference Problems.” This booklet is available from the U.S.

Government Printing Office, Washington, DC.

Trade Name: KVH

Type of Equipment: Satellite Receiver

Model Number: TracVision A5

To meet FCC requirements, only components certified to comply with

Class B limits may be attached to this device. Operation with noncertified

peripherals is likely to result in interference to radio and TV reception.

Federal Communications Commission (FCC) –This equipment complies

with Part 15 of the FCC rules.

To meet FCC requirements, shielded cables are required to connect the

device to another Class B certified device.

Part 15 Compliance – This equipment has been tested and found to comply

with the limits for a Class B digital device, pursuant to Part 15 of the FCC

rules. These limits are designed to provide reasonable protection against

harmful interference in a vehicle installation. This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio

communications.

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Technical Support

4. After activation is complete, KVH’s Activation

Department will provide an access card number,

receiver ID number, Hughes serial number, and

model number. Enter these numbers in the

associated boxes on the red Activation Card.

Receiver Activation

NOTICE: This product will NOT work correctly

unless you follow the procedure below.

Before you can start watching satellite TV via

TracVision, the receiver must be activated. Once your

antenna system is fully installed, follow the steps

below to activate the receiver.

Technical Support

The TracVision system has been designed with

durability and low maintenance in mind. If you

experience an operating problem or otherwise require

technical assistance, please call your local authorized

TracVision dealer/installer. If an authorized

dealer/installer is not located nearby, contact KVH

Technical Support directly:

1. Ensure your antenna has a clear view of the sky

then turn on your TracVision system and tune to

the preview channel (channel 100).

2. Locate your red Activation Card.

3. Call KVH’s Activation Department at:

^Phone:1-401-847-3327

E-mail: [email protected]

1-866-551-8004

(24 hours a day, 7 days a week)

Please have the antenna and receiver

serial numbers handy when calling to

activate. The serial numbers are noted on

the red Activation Card. The receiver

cannot be activated without these numbers.

Internet: www.kvh.com/help

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TracVision Receiver User’s Guide

Send Us Your Comments About This Manual

If you have any comments regarding this manual,

please e-mail them to [email protected]. Your

feedback is greatly appreciated!

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Table of Contents

3-4 Controlling Multiple Receivers . . . . . .3.11

Table of Contents

3-5 Installing the Remote Control

Batteries . . . . . . . . . . . . . . . . . . . . . .3.12

1 Introduction . . . . . . . . . . . . . . . . . . . .1.1

4 Overview of Onscreen Displays . . . . . . .4.1

1-1 Using this Manual . . . . . . . . . . . . . . . .1.3

4-1 The Channel Banner . . . . . . . . . . . . . .4.3

1-2 System Overview . . . . . . . . . . . . . . . .1.4

1-3 Receiving Satellite TV Signals . . . . . .1.5

4-2 The Program Guide . . . . . . . . . . . . . . .4.4

4-3 The Menu System . . . . . . . . . . . . . . . .4.5

2 Getting Started . . . . . . . . . . . . . . . . . .2.1

5 Using Program Guides . . . . . . . . . . . . .5.1

2-1 Turning On the Antenna . . . . . . . . . . .2.3

5-1 Program Guide Styles . . . . . . . . . . . . .5.3

2-2 Changing Channels . . . . . . . . . . . . . . .2.5

2-3 Turning Off the Antenna . . . . . . . . . . .2.5

2-4 Viewing a Program Description . . . . . .2.5

2-5 How the System Works . . . . . . . . . . . .2.6

5-2 Using the Program Guide . . . . . . . . . .5.5

5-3 Using the OneLine Guide . . . . . . . . . .5.6

5-4 Using TurboTune for Quick Access

to Favorite Channels . . . . . . . . . . . . . .5.7

5-5 Setting Guide Preferences . . . . . . . . .5.9

3 Using the Remote Control . . . . . . . . . . .3.1

3-1 Remote Control Functions . . . . . . . . .3.3

6 Setting Favorites and Filters . . . . . . . . .6.1

3-2 Receiver Front Panel Buttons . . . . . . .3.9

6-1 Using Favorite Channel Lists . . . . . . .6.3

3-3 Programming the Remote Control

to Operate Other Components . . . . .3.10

6-2 Filtering the Program Guide . . . . . . . .6.7

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TracVision Receiver User’s Guide

6-3 Selecting Guide Times . . . . . . . . . . . .6.9

9 Troubleshooting . . . . . . . . . . . . . . . . .9.1

Troubleshooting Matrix . . . . . . . . . . . . . . . . .9.3

6-4 Using WatchWizard to Search

for Programs . . . . . . . . . . . . . . . . . . .6.10

9-1 Causes and Remedies for

Common Operational Issues . . . . . . . .9.4

7 Using Access Controls . . . . . . . . . . . . .7.1

9-2 Technical Support . . . . . . . . . . . . . . .9.13

9-3 System Status Lights . . . . . . . . . . . .9.14

7-1 Locking & Unlocking the System . . . .7.3

7-2 Setting Ratings Limits . . . . . . . . . . . . .7.5

7-3 Setting Time Limits . . . . . . . . . . . . . . .7.6

Appendices . . . . . . . . . . . . . . . . . . . . . . .A.1

System Wiring Diagrams . . . . . . . . . .A.3

8 Other Menu Functions . . . . . . . . . . . . .8.1

Satellite Elevation Map . . . . . . . . . . .A.13

8-1 Adjusting Audio Settings . . . . . . . . . . .8.3

8-2 Adjusting Video Settings . . . . . . . . . . .8.5

8-3 Using the Program Director to

Schedule Future Programs . . . . . . . . .8.7

8-4 Reading Mail from DIRECTV . . . . . .8.10

8-5 Setting System Preferences . . . . . . .8.11

8-6 Advanced System Setup

Functions . . . . . . . . . . . . . . . . . . . . . .8.12

viii

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Introduction

1 Introduction

This section provides a basic overview of this manual and the

TracVision system. It also explains the three essentials for good

satellite TV reception.

Contents

1-1

1-2

1-3

Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3

System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.4

Receiving Satellite TV Signals . . . . . . . . . . . . . . . . . . . .1.5

1.1

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Introduction

Format Conventions

1-1

Using this Manual

This manual uses the following typographical

conventions to help clarify instructions:

This manual provides complete instructions for

operating your TracVision receiver. Throughout this

manual, important information is marked for your

attention by the following icons:

Text Example

Description

...the MUTE button.

...the Cancel button.

Remote control buttons

Onscreen items

A helpful tip that either directs you to a

related area within the manual or offers

suggestions on getting the highest

quality out of your system.

“Highlight”

For the purposes of this manual, the term “highlight”

refers to the following operator action:

An alert to important information

regarding procedures, product

specifications, or product use.

“Use the remote control’s joystick to move the

highlight onto the desired onscreen item.”

Indicates the most commonly used

functions listed in Section 3-1, “Remote

Control Functions.”

ꢀ

Example: “Highlight the Lock & Limits tab” means

“Use the remote control’s joystick to move the

highlight onto the Lock & Limits tab.”

1.3

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TracVision Receiver User’s Guide

Receiver

1-2 System Overview

The receiver decodes

satellite TV signals

from the antenna unit

and sends the signals

Your TracVision system is a state-of-the-art, actively

stabilized antenna system that delivers live satellite

TV to your mobile audio/video entertainment

system.

to the audio/video system. It also supplies power to

the TracVision antenna.

TracVision System Diagram (Typical Installation)

To TracVision Antenna

Remote Control

The wireless RF/IR remote control

allows you to control all receiver

functions. The remote does not need

to be pointed directly at the receiver

for the signal to be received.

Purchased Separately

Video Display(s)

Receiver

Input Power

(12 VDC, 50 watts max)

RF Converter

The RF converter receives

RF commands from the

remote control, converts

them to digital signals, and

sends them to the receiver

for processing.

RF Converter

Remote Control

1.4

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Introduction

1-3

Receiving Satellite TV Signals

DIRECTV Satellite Location

Like a satellite dish used at home, the TracVision

antenna needs a clear view of the DIRECTV satellite

to receive satellite TV signals. Consider the three

essentials noted on the following pages to ensure

trouble-free reception.

Satellite Footprint

The DIRECTV satellite is located at a fixed position

above the Earth’s equator and beams TV signals

down to North America. To receive TV signals from

the satellite, you must be located within the satellite’s

coverage area, which encompasses much of the

continental United States and coastal waters. As you

approach the edges of this coverage area, the strength

of the signal degrades, resulting in weaker reception.

To view an up-to-date satellite coverage

map, please visit KVH’s web site at

www.kvh.com/footprint.

1.5

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TracVision Receiver User’s Guide

Blockage

Elevation Angle

Since the TracVision antenna must have a clear view

of the DIRECTV satellite to receive satellite TV

signals, anything that stands between the antenna

and the satellite can block the signal, resulting in lost

reception. Common causes of blockage include trees,

buildings, and bridges. Heavy rain, ice, or snow may

also temporarily interrupt satellite signals.

Since the satellite is located above the equator, the

TracVision antenna needs to point toward the

southern sky to receive satellite TV signals. In

addition, the antenna must be tilted at the proper

elevation angle to point at the satellite. The further

south you go, the higher the elevation becomes. For

example, if you’re in the Massachusetts area, the

satellite is located 33º above the southern horizon.

But if you go to South Carolina, the elevation

increases to 45º.

Examples of Satellite Blockage

While you’re moving, the antenna inside the

TracVision radome automatically rotates toward the

southern sky and tilts to the proper elevation,

ensuring you’re always pointed at the satellite and

receiving the satellite entertainment you want.

TracVision

A map showing the DIRECTV satellite’s elevation

angles for the continental U.S. is provided on

page A.13 of this manual.

1.6

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Getting Started

2 Getting Started

This section provides basic operation instructions, so you can

quickly start using your TracVision system. It also briefly explains

how the system works.

Contents

2-1

2-2

2-3

2-4

2-5

Turning On the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.3

Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.5

Turning Off the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.5

Viewing a Program Description . . . . . . . . . . . . . . . . . . .2.5

How the System Works . . . . . . . . . . . . . . . . . . . . . . . . .2.6

2.1

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Getting Started

4. If Message 1 does not

appear after 30 seconds,

press the remote control’s

SAT button. Then press

the remote’s PWR button.

The receiver beeps twice

and its Antenna Power

light comes on.

2-1

Turning On the Antenna

PWR

DVD

VCR

AUX

SAT

To quickly start watching satellite TV using the

TracVision system, follow the simple steps below.

GUIDE

FAV

TURBO

1. Apply power to the TracVision receiver.

2. Turn on your TV and select the satellite input (not

the VCR input).

3. Wait 30-60 seconds for the antenna to acquire the

satellite signal. The TV will show the following:

If your satellite dish is ready for DIRECTV^®

service, please wait until your

Advanced Program Guide^™is prepared.

Antenna Power Light

5. If the receiver doesn’t respond, check the Voltage

status light on top of the receiver. If the Voltage

light is off, check the rear panel power switch. If

it is off, turn it on. The switch illuminates green.

This switch is normally left on at all times.

Message 1

Installation

Searching for satellite signal...

Voltage Light

Power Switch

If your satellite dish is ready for DIRECTV^®

service, please wait until your

Advanced Program Guide^™is prepared.

CAUTION

Message 2

Installation

VHF ANTENNA

TO SATELLITE

TO KVH

ANTENNA

DIAGNOSTICS

PORT

DIAGNOSTICS

PORT

VEHICLE POWER

(10-16 VDC)

This device complies with Part 15 of the FCC rules. Operation is subject

to the following two conditions: (1) This device must not cause harmful

interference, and (2) This device must accept any interference received,

including interference that may cause undesired operation.

POWER

REMOTE

INPUT

OUT TO TV

TUNER

Tested to comply

with FCC Standards

–

VIDEO

SATELLITE IN

AUDIO

VIDEO

PHONE JACK

Acquiring guide data...

2.3

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TracVision Receiver User’s Guide

6. If Message 2 does not appear after Message 1,

ensure that the antenna has a clear view of the

satellite. The antenna requires an unobstructed

view of the sky to receive satellite TV signals.*

Once the antenna locks onto the satellite, the

receiver starts downloading the program guide.

This may take up to 60 seconds.

Program Guide

ÐÐ

Once the program guide has loaded, you can start

enjoying satellite TV!**

For details about satellite reception requirements, see page 1.5.

** If you can only view the DIRECTVPreview Channel, your receiver

has not been activated. See page v.

2.4

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Getting Started

2-3

Turning Off the Antenna

2-2

Changing Channels

To turn off the antenna, follow the steps below:

To change the channel, press

the SAT button then select

any of the following options:

PWR

1. Press the remote

PWR

DVD

VCR

AUX

SAT

control’s SAT button.

The button should blink

red.

DVD

VCR

AUX

SAT

GUIDE

Press the CHANNEL

(CH) button to tune to

the next or previous

channel.

FAV

TURBO

GUIDE

FAV

INFO

CLEAR

TURBO

2. Press the PWR button.

The receiver beeps once

to indicate that power to

the antenna is turned off.

SELECT

VOL

Using the numeric

keypad, enter the

channel number.

MUTE

DIRECTOR

PROG

VIDEO

AUDIO

2-4

Viewing a Program Description

To view a description of the

currently selected program,

press the INFO button.

Press the GUIDE button

to bring up the

PWR

INPUT

DVD

VCR

AUX

SAT

program guide. While

in the program guide,

use the joystick or

PLAY

REW

REC

GUIDE

STOP

PAUSE

FAV

TURBO

CHANNEL (CH)

INFO

CLEAR

button to scroll through

the list, and press the

SELECT button to tune

to a channel.

2.5

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TracVision Receiver User’s Guide

4. The antenna finds and starts tracking the

DIRECTV satellite. The antenna should become

relatively quiet while tracking the satellite.

2-5

How the System Works

This section explains how the system starts up and

how the antenna turns on and off. You do not need to

read this section to operate the system. It is provided

for information only.

The system exits the Startup mode after 30 seconds.

System Startup

Whenever you apply power to the TracVision

receiver, the system automatically starts up,

regardless of whether the antenna was last turned on

or off.

Power

Antenna ON

1. The receiver powers up. The receiver’s rear panel

power switch must be turned on. Normally, this

switch should remain on at all times.

Why Does the Receiver Beep?

The receiver beeps to indicate the

status of the antenna.

2. The receiver beeps two or three times and sends

power to the antenna.

2 beeps = Antenna is powering on

3. The antenna powers up and searches for the

satellite signal. You might hear slight mechanical

noise as the antenna’s internal motors operate.

1 beep = Antenna is powering off

2.6

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Getting Started

After 30-Second System Startup

Immediately following the 30-second system startup,

the antenna will either power off or remain powered

on, based on its last setting.

After Startup

Whenever you turn off power to the receiver, the receiver

saves the current status of the antenna (turned ON or

turned OFF); and whenever you restore power, the system

reverts to that setting after 30 seconds.

Antenna OFF

TracVision Antenna Is OFF:

After 30 Seconds

Antenna Power

Light OFF

1. The receiver beeps once and removes power

from the antenna. The receiver’s crescent-shaped

front panel Antenna Power light stays off.

2. The antenna stops tracking the satellite and shuts

down.

TracVision Antenna Is ON:

Antenna ON

1. Following the 30-second system startup, the

antenna stays powered on and continues to track

the satellite.

Antenna Power

Light ON

After 30 Seconds

2. The receiver does not beep, but its crescent-

shaped Antenna Power light illuminates.

2.7

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TracVision Receiver User’s Guide

Turning On the Antenna

If the antenna is turned OFF, press the SAT button

then the PWR button on the remote control to turn

the antenna ON.

Turning On the Antenna

1. The receiver beeps twice and sends

power to the antenna.

2. The receiver’s crescent-shaped

Antenna Power light illuminates.

Beeps Twice

3. The antenna powers up and

searches for the satellite signal. You

might hear slight mechanical noise as

the antenna’s internal motors operate.

Power

Antenna ON

Press SAT

then PWR...

Antenna Power

Light ON

4. The antenna finds and starts

tracking the DIRECTV satellite. The

antenna should become relatively quiet

while tracking the satellite.

2.8

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Getting Started

Turning Off the Antenna

If the antenna is turned ON, press the SAT button

then the PWR button on the remote control to turn

the antenna OFF.

Turning Off the Antenna

1. The receiver beeps once and removes

power from the antenna.

2. The receiver’s crescent-shaped Antenna

Power light goes out.

Beeps Once

3. The antenna stops tracking the satellite

and shuts down.

Antenna OFF

Press SAT

then PWR...

Antenna Power

Light OFF

2.9

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Using the Remote Control

3 Using the Remote

Control

This section explains how to use the remote control functions,

program the remote to work with other components, and replace

the remote control batteries.

Contents

3-1

3-2

3-3

Remote Control Functions . . . . . . . . . . . . . . . . . . . . . . .3.3

Receiver Front Panel Buttons . . . . . . . . . . . . . . . . . . . . .3.9

Programming the Remote Control

to Operate Other Components . . . . . . . . . . . . . . . . . . .3.10

3-4

3-5

Controlling Multiple Receivers . . . . . . . . . . . . . . . . . . .3.11

Installing the Remote Control Batteries . . . . . . . . . . . .3.12

3.1

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Using the Remote Control

TracVision Remote Control

3-1

Remote Control Functions

PWR

Power On/Off

Your system comes with an easy-to-use, backlit

remote control that allows you to operate the receiver

from virtually anywhere in the vehicle/vessel, day or

night. This page shows the locations and names of the

remote control buttons. The next few pages detail the

DVD

VCR

AUX

SAT

Component Select

GUIDE

FAV

TURBO

Receiver Control Group

Channel (CH)

buttons’ functions. A

icon indicates the most

ꢀ

INFO

CLEAR

frequently used functions.

Volume

Mute

SELECT

VOL

For your safety, this product must NOT be

operated by the driver of the vehicle or

vessel.

MUTE

Previous Channel

Director Group

Numeric Keypad

NOT USED

DIRECTOR

PROG

VIDEO

AUDIO

Receiver Control Group

INPUT

Input

Program Guide

PLAY

REW

REC

GUIDE

NOT USED

Main Menu

Information

Select

TurboTune

STOP

PAUSE

FAV

TURBO

VCR Control

Favorites

Clear

INFO

CLEAR

Backlight On/Off

Joystick

SELECT

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Press the PWR button to turn the selected component’s power on/off. If the

SAT button is currently selected, pressing the PWR button turns the

TracVision antenna on/off.

PWR

ꢀ

PWR

DVD

VCR

AUX

SAT

Press the SAT component select button to control the TracVision receiver. To

control a different component, press the associated component select button.

For example, press the VCR button to control the VCR.

GUIDE

SAT

FAV

TURBO

INFO

CLEAR

SELECT

VOL

MUTE

DIRECTOR

PROG

VIDEO

AUDIO

Press the GUIDE button to display the program guide. Press it a second

time (while a program title is highlighted) to display the Category Filter

menu. See Section 5, “Using Program Guides,” on page 5.1 for details.

GUIDE

ꢀ

INPUT

PLAY

REW

REC

STOP

PAUSE

Press the MENU button to bring up the main menu. The menu system

allows you to access all system features and settings. See Section 4-3, “The

Menu System,” on page 4.5 for details.

™

Press the TURBO button to display the TurboTune guide. TurboTune gives

TURBO

you quick access to 27 of your favorite channels. See Section 5-4, “Using

TurboTune for Quick Access to Favorite Channels,” on page 5.7 for details.

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Using the Remote Control

Press the FAV button to view listings for your favorite channels. You can set

up four different lists of favorite channels. Each press of the FAV button

brings up the next favorite channel list. See Section 6-1, “Using Favorite

Channel Lists,” on page 6.3 for details.

FAV

PWR

DVD

VCR

AUX

SAT

GUIDE

FAV

TURBO

Press the INFO button to display a brief description about the program you

are viewing. If the program guide is displayed, the INFO button provides

scheduling information about the highlighted program.

INFO

CLEAR

ꢀ

SELECT

VOL

MUTE

DIRECTOR

PROG

VIDEO

AUDIO

Use the joystick to move up, down, left, or right through the onscreen

displays.

INPUT

PLAY

REW

REC

STOP

PAUSE

If you are currently watching a program, press the joystick up or down to

display the OneLine guide. When the OneLine guide appears, press the

joystick up or down to step to the next higher- or lower-numbered channel.

SELECT

Press the SELECT button to activate or choose a highlighted menu option.

ꢀ

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Press the CLEAR button to exit from any onscreen guide, remove banners,

or cancel an action.

CLEAR

ꢀ

PWR

Use the VOLUME (VOL) button to raise or lower the volume on your TV (if

the TV component button is selected). The remote control must be programmed

to operate your TV for the VOLUME button to work (see Section 3-3,

DVD

VCR

AUX

SAT

VOL

GUIDE

FAV

TURBO

INFO

CLEAR

“Programming the Remote Control to Operate Other Components,” on page 3.10).

SELECT

VOL

MUTE

DIRECTOR

PROG

VIDEO

AUDIO

Press the MUTE button to turn off the volume on your TV (if the TV

component button is selected). The remote control must be programmed to

operate your TV for the MUTE button to work (see Section 3-3, “Programming the

Remote Control to Operate Other Components,” on page 3.10).

MUTE

INPUT

PLAY

REW

REC

STOP

PAUSE

Press the PREVIOUS CHANNEL (PREV CH) button to toggle between the

current channel and the last channel you were watching.

Use the CHANNEL (CH) button to change the channel to the previous or

next available channel. Also use it to scroll through a page of program

guide listings.

ꢀ

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Using the Remote Control

The DIRECTOR buttons provide convenient shortcuts to the following

DIRECTOR

PROG

VIDEO

AUDIO

functions:

If the program guide is currently displayed, press the PROG button to use the

program director, which allows you to program an event for viewing in

advance. See Section 8-3, “Using the Program Director to Schedule Future

Programs,” on page 8.7 for details.

PWR

DVD

VCR

AUX

SAT

GUIDE

FAV

TURBO

™

INFO

CLEAR

Press the SEARCH button to bring up the WatchWizard , which allows you to

search for programs using criteria such as rating, showtime, language, and

category. See Section 6-4, “Using WatchWizard to Search for Programs,” on page 6.10

for details.

SELECT

VOL

MUTE

DIRECTOR

PROG

VIDEO

AUDIO

Press the AUDIO button to bring up the audio adjustment menu. See

Section 8-1, “Adjusting Audio Settings,” on page 8.3 for details.

INPUT

PLAY

REW

REC

STOP

PAUSE

Press the VIDEO button to bring up the video adjustment menu. See Section 8-2,

“Adjusting Video Settings,” on page 8.5 for details.

Use the numeric keypad buttons (0 - 9) whenever you need to enter a specific

number, such as a channel or a lock code.

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The INPUT button allows you to select a video feed from another source

such as a VCR. Repeatedly press INPUT to cycle through each available

input source in your system.

INPUT

PWR

DVD

VCR

AUX

SAT

GUIDE

FAV

TURBO

INFO

CLEAR

PLAY

STOP

SELECT

REW

REC

VOL

Use the VCR control buttons to operate your VCR or DVD player (the VCR

component button must be selected first). The remote control must be

programmed to operate your VCR/DVD player for the VCR control buttons to

work (see Section 3-3, “Programming the Remote Control to Operate Other

Components,” on page 3.10).

MUTE

DIRECTOR

PROG

VIDEO

AUDIO

PAUSE

INPUT

PLAY

REW

REC

STOP

PAUSE

Press the HUGHES button to turn the remote control’s backlight on/off.

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Using the Remote Control

3-2

Receiver Front Panel Buttons

If you don’t have the remote control handy, you can

operate the system using the receiver front panel

buttons. You can turn the antenna on/off, bring up

the main menu, navigate through the menu system,

and select menu items from the receiver’s front panel.

The crescent-shaped Antenna Power light is lit if the

antenna is turned on.

If you lose your remote control, please call

or visit your local KVH authorized dealer to

order a replacement.

Buttons Available on Both Remote Control and Receiver Front Panel

PWR

DVD

VCR

AUX

SAT

GUIDE

FAV

TURBO

INFO

CLEAR

SELECT

VOL

MUTE

Antenna Power Light

Remote Control

Buttons

Receiver Front Panel

Buttons

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5. Repeatedly press the upper part of the

CHANNEL (CH) button.

3-3

Programming the Remote Control

to Operate Other Components

6. Continue pressing the CHANNEL

(CH) button to step through the codes

until the component turns off,

In addition to controlling the satellite receiver, you

may be able to operate your TV, VCR, DVD, or AUX

components using your TracVision remote control. To

program your remote control, follow the steps below.

indicating that you have found the

correct device code. If you accidentally pass a code

that responds or realize you may not have been aiming

the remote control at the component, repeatedly press

the lower part of the CHANNEL (CH) button to step

backward through the codes.

1. Keep the remote control aimed at the IR input (or

“eye”) for the component you want to control.

For example, if you want to program the remote

control to operate the TV, keep the remote aimed

at the TV’s IR input.

7. Press the remote control’s PWR button to verify

that you have found the proper code. The correct

code will turn the component on and off.

2. Press and hold the remote control’s component

button (for example, TV).

8. Press the component button again to lock in the

code (in this example, the TV button).

3. At the same time, press the MUTE button for two

seconds.

To operate a component, first press the desired

component button (DVD, VCR, AUX, TV, or SAT).

Then use the remote control buttons that apply to that

component. For example, the VOLUME (VOL) and

MUTE buttons apply only to a TV; the VCR control

buttons apply only to a VCR or DVD player.

4. Release both buttons.

The component button should light and remain

lit. If it doesn’t remain lit, repeat Steps 1 through

4 above.

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Using the Remote Control

2. Turn on the receiver you want to change.

3-4

Controlling Multiple Receivers

3. Press the MENU button to access the main menu.

If you are using multiple KVH receivers, you can

change a remote control ID to avoid interference or

“cross talk” between the two remotes. The remote

control ID can be a number from “001” to “008.”

4. From the main menu, highlight the System Setup

tab and press SELECT.

5. Highlight the Remote tab to access Remote

Control Settings.

For example, if you have two receivers, you can set

one receiver and remote to 001 and the other

receiver/remote to 002. That way, the 002 remote

cannot operate the 001 receiver, and the 001 remote

cannot operate the 002 receiver.

Remote Control Code Entry

REMOTE

Install

Wed, Oct 30 11:53AM

Remote Control Settings

Signal

Info

Remote ID

Unit 1

Features

For details on ordering an additional

TracVision receiver, please call or visit your

local KVH authorized dealer/installer.

VCR

Prefs

Remote

Test

AUX

VCR

DVD

New Card

Upgrade

Watch TV

Main Menu

To set a remote control and receiver to use a different

remote ID, follow the steps below.

Factory Defaults

1. First turn off the rear panel

power switch on the

* VCR tab not available

VHF ANTENNA

VEHICLE POWER

(10-16 VDC)

POWER

receiver you do not wish to

change.

6. Highlight the Remote ID button.

REMOTE

INPUT

OUT TO TV

TUNER

SATELLITE IN

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7. Press and hold the SAT button.

3-5

Installing the Remote Control

Batteries

8. At the same time, press the MUTE button for two

seconds.

To install or replace the remote control’s batteries,

follow the steps below.

9. Release both buttons. The SAT button should

remain lit. If it doesn’t, repeat Steps 7-9.

1. Remove the battery compartment cover, located

on the back of the remote control.

10. Enter the desired ID number (“001” to “008”)

using the numeric keypad.

Remote Control Batteries

11. Press the SAT button to lock in the code.

12. Press the SELECT button twice.

The number to the right of the highlighted Remote

ID button will change to the new code. Check that

the ID has been set properly by testing the remote

control to ensure that it controls the satellite receiver.

2. Insert two AAA batteries as shown, observing the

correct polarity.

3. Replace the battery compartment cover.

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Overview of Onscreen Displays

4 Overview of

Onscreen Displays

This section introduces the three types of onscreen displays: the

Channel Banner, the Program Guide, and the Menu System.

Contents

4-1

4-2

4-3

The Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.3

The Program Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.4

The Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.5

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Overview of Onscreen Displays

4-1

The Channel Banner

Channel Banner

Whenever you change channels while you are

watching TV, the channel banner appears at the top

of the screen. You can also display the channel banner

by pressing the INFO button while watching TV.

Wed, Dec 17 2:54PM

NEW

MAIL

All Channels

6:00AM

to Thu, 6:00AM

100

Rated: None

DTV:Watch Pay Per View Previews Here!

Movie. Catch previews of DIRECTV Pay Per View movies

and events plus the latest DIRECTV FREEVIEW

information. Updated weekly. News.

The channel banner displays the following

information:

CAN’T ALT. DATA

TAPE AUDIO SVCS.

NEW

MAIL

ALL DAY

Icon

•

Currently selected channel and program

Description of the currently selected program

Date/time

Closed

caption

available

Pay Interactive

Dolby

Unread Limits

Limits

Data

All Day Letter

Taping Other

Meaning

per programming Digital

mail

enforced over-

ride

available Ticket Box

not

audio

view available

audio

available

format

allowed available

Icons may appear below the date/time to

indicate system status or details about the

program

The channel banner disappears from the screen after

a few seconds. Or press the CLEAR button to remove

the channel banner immediately.

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4-2

The Program Guide

Program Guide

To display the program guide, press the GUIDE

button. You can also access the program guide from

the menu system’s Program Guide tab.

ÐÐ

The program guide displays the following

information:

•

Listing of current programs and up to seven days

of future programming

•

Short description of the program currently

highlighted

•

Date/time

Icons may appear below the date/time to

indicate system status or details about the

program currently highlighted

For details on how to use the program guide, see

Section 5, “Using Program Guides,” on page 5.1.

•

If the picture-in-guide feature is enabled, video of

the currently selected channel appears in the

upper right corner of the screen

With favorite channel lists and category filters, you

can easily customize the channel guide to show only

those channels or programs of interest to you. See

Section 6, “Setting Favorites and Filters,” on page 6.1 for

details.

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Overview of Onscreen Displays

Main Menu

4-3

The Menu System

MAIN MENU

Program Guide

Guide Options

Audio & Video

Caller ID

Program Director

WatchWizard

Interactive

Tue, Nov 6 4:20PM

To display the main menu, press the MENU button.

The menu system gives you access to all system

functions and settings. The common elements of all

menus are noted below.

Purchases

Lock & Limits

View Mail

The following icons appear in several menus:

System Setup

Watch TV

Toggle or Step - Press SELECT to toggle

(switch) a setting from “on” to “off” or to

step through the available choices each time

you press SELECT.

Menu Elements

Date

Time

Menu Title

Menu Pane

Tabs

List of Options - Menu button will display a

list of choices in a pop-up menu when you

press SELECT.

VIEW MAIL

Fri, Jun 15 5:24 AM

Program Guide

Guide Options

Audio & Video

Caller ID

Read Message

Message 1 of 3

Erase

Page 2

Series of Boxes - Multiple screens will

appear in a series requesting that you enter

numbers and/or letters for the particular

feature when you press SELECT.

Program Director

WatchWord

Interactive

Second page of message text...

Purchases

Lock & Limits

View Mail

Active

Tab

System Setup

Watch TV

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To move the highlight:

Use the joystick to move the highlight within the

menus.

To select a menu item:

Highlight the desired menu item and press the

SELECT button to select a main menu item or execute

an action.

To exit a menu or cancel an action:

Press the CLEAR button to exit a menu or cancel an

action.

The following pages list all of the functions accessible

from the menu system. These functions are explained

in detail in later sections of this manual.

You will not be able to use the Caller ID,

Interactive, or Purchases tabs. These

functions require a phone line connection,

which is not possible with TracVision.

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Overview of Onscreen Displays

Main Menu Tab

Program Guide

Guide Options

Screens

Program Guide

Theme

Functions

See Page:

• View and modify the program guide

• Filter the program guide by program category

• Change the time period shown in the program guide

• Select a specific channel list (Fav. A, Fav. B, Fav. C,

5.1

6.7

6.9

6.4

Times

Fav List

Family, or New Channels) to be an active program guide

Fav Setup

Options

• Create and edit a channel list (Fav. A, Fav. B, Fav. C, Family,

or New Channels)

6.3

5.9

• Set Guide Options:

- Guide style (grid or logo)

- Picture in guide (on/off)

- Guide zoom (on/off)

- Multi-color (on/off)

- Channel sort (numeric or alphabetical)

- Filters (temporary or persistent)

- Reset options to default settings

Set Turbo

• Set and edit TurboTune channels

5.7

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Main Menu Tab

Screens

Functions

See Page:

Audio & Video

Audio

Video

• Set default audio language and alternate audio language

• Set left/right audio balance

• SRS TruSurround (on/off)

8.3

• Select screen ratio (4:3 or 16:9)

8.5

• Center menus on your monitor (up/down and right/left)

• Color scheme, onscreen display translucency, and color balance

Caller ID

Schedule

WWSetup

NOT USED

8.7

Program Director

WatchWizard

• Automatically tune to programs at a specific date/time

• Search for programming using specific words and

other criteria

6.10

WWResult

Channels

Interact

• Display search results

6.11

6.12

• Search for channels based on categories of programming

Interactive

Purchases

NOT USED

Upcoming

Past

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Overview of Onscreen Displays

Main Menu Tab

Screens

Lock

Functions

See Page:

7.3

Lock & Limits

• Lock and unlock the system

Fav Setup

• Create a program listing containing only selected

channels

6.3

Ratings

Limits

• Set maximum program rating allowed for viewing

• Set viewing times and maximum viewing hours

• Read messages from DIRECTV

NOT USED

7.5

7.6

View Mail

Mail

8.10

System Setup

Install

Signal

Info

NOT USED

• Display receiver information

• Display current receiver features

• Adjust user-selectable system settings

• Change the remote ID

8.13

8.11

3.12

8.13

Features

Prefs

Remote

Test

• Initiate a simple diagnostics test

• Prepare a new access card

• Display upgrade status and history

New Card

Upgrade

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Using Program Guides

5 Using Program

Guides

This section explains how to select a program guide style, use the

different guide features, and set guide preferences.

Contents

5-1

5-2

5-3

5-4

Program Guide Styles . . . . . . . . . . . . . . . . . . . . . . . . . .5.3

Using the Program Guide . . . . . . . . . . . . . . . . . . . . . . . .5.5

Using the OneLine Guide . . . . . . . . . . . . . . . . . . . . . . . .5.6

Using TurboTune for Quick Access

to Favorite Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . .5.7

5-5

Setting Guide Preferences . . . . . . . . . . . . . . . . . . . . . . .5.9

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Using Program Guides

5-1

Program Guide Styles

Selecting a Guide Style

You can set up the program guide to present

information using either of two styles:

Fri, Oct 4 12:25AM

GUIDE OPTIONS

Theme

•

Grid

Logo

Times

Fav List

Guide Style

Picture In Guide

Guide Zoom

Multi-Color

Channel Sort

Filters

Grid

Fav Setup

Options

Set Turbo

Watch TV

Main Menu

The following sections explain how to select a style

and describe the features of each style.

Numeric

Temporary

Selecting a Guide Style

Reset Options

To select a guide style, follow the steps below.

1. Press the GUIDE button twice to display the

Guide Options menu [or select Guide Options

from the main menu].

3. Highlight the Guide Style button.

4. Press the SELECT button to toggle between Grid

and Logo guide styles.

When the program guide is onscreen,

simply press the GUIDE button once to

display the Guide Options menu.

5. Press the CLEAR button to return to the program

you were viewing.

2. Highlight the Options tab.

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Logo Guide

Grid Guide

•

Select your favorite channels, rather than

selecting specific programs.

•

Easy to see what programs are available at a

particular time.

Only current programming can be selected from

the logo guide.

Lists up to seven days of current and upcoming

programming.

The current program title and description appear

above the logo grid as you highlight each

channel.

The program title and description appear above

the grid as you highlight each program.

Grid Guide

Logo Guide

Thu, Feb 7 6:00PM

LOGO GUIDE

All Channels

ÐÐ

Picture-in-Guide

A description of the program currently

airing on the highlighted network

menu appears here, if available.

An image of the currently

airing program highlighted

in the menu selection

appears here

Title of the program on the network selected in menu

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Using Program Guides

To view a program’s description:

5-2

Using the Program Guide

Press the INFO button for a full description of the

highlighted program.

To display the program guide:

Press the GUIDE button to bring up the guide.

To tune to a program:

To move the highlight:

Press the SELECT button to tune to a highlighted

program. The program must be currently in progress.

Use the joystick to move the highlight within the

guide.

To exit the guide:

Move the highlight to the right to show future

programming. Move the highlight up/down to

scroll through the listing. Move the highlight

onto a channel icon to view that channel’s current

program in the picture-in-guide window (if

enabled).

Press the CLEAR button to exit the program

guide.

Cells with arrows indicate the program

started at an earlier time or continues later

than can be shown in the selected time

period.

To scroll up/down one page:

Press the CHANNEL (CH) button up/down to

scroll through a full page of guide entries at a

time.

If program information cannot entirely fit in

the space provided, an ellipsis (…) indicates

that a portion of the title is not shown.

To jump to a specific channel listing:

Use the numeric keypad to enter the channel

number to go directly to the listing for a specific

channel.

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To show the OneLine Guide for a specific channel:

5-3

Using the OneLine Guide

Use the numeric keypad to enter the channel

number to display the OneLine Guide for that

channel.

The OneLine Guide, which appears at the bottom of

your screen, displays a single line from the program

guide, starting with the currently viewed channel.

To view a program’s description:

OneLine Guide

Press the INFO button to display current or

future program information in the channel

banner.

100

10:30

11 am

11:30

12:00pm

Watch Pay Per View Previews now!

DTV

PROGRAM GUIDE

All Channels

To tune to a program:

Press the SELECT button to tune to a highlighted

program.

To display the OneLine Guide:

Press the joystick up or down while watching TV

to bring up the OneLine guide.

To exit the guide:

Press the CLEAR button to exit the OneLine

guide.

To move the highlight:

Use the joystick to move the highlight within the

guide.

Move the highlight to the right to show future

programming. Move the highlight up/down to

display the next or previous channel.

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Using Program Guides

2. Highlight a vacant channel box (shows “Add

5-4

Using TurboTune for Quick Access

to Favorite Channels

Channel”) and press SELECT. Or you can highlight

an occupied box instead to overwrite its set channel

with your new selection.

The TurboTune feature gives you quick access to 27 of

your favorite channels. Three groups of nine of your

favorite channels are available as Turbo 1, Turbo 2,

and Turbo 3.

3. Using the joystick or the CHANNEL (CH) button,

choose the desired channel in the setup box

(shown below) and press SELECT. You can also use

the numeric remote control buttons to enter a specific

channel number.

Setting TurboTune Channels

To set up channels in TurboTune, follow the steps

below.

Adding a Channel to TurboTune

TURBOTUNE SETUP

Tue, Dec 17 6:00 PM

Theme

1. Press the TURBO button, then highlight the

Setup button and press SELECT [or select Guide

Options from the main menu, then highlight the

Set Turbo tab].

Times

Turbo 1 Turbo 2 Turbo 3

Add

Fav List

Fav Setup

Options

Channel Channel Channel

Channel: DTV

Cancel

Set Turbo

Watch TV

Main Menu

TurboTune Guide

500

DIRECTV Pay Per View Prev

Turbo 1 Turbo 2 Turbo 3

MOVIE SHOWCASE previews what’s hot

this week on DIRECTV premium movie

Channels HBO, STARTZ! and SHOWTIME.

Movie.

Add

Channel

4. Highlight the OK button and press SELECT.

SETUP

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TracVision Receiver User’s Guide

Adding the Current Channel to TurboTune

Selecting a Channel from TurboTune

If you want to add the channel you’re currently

watching to TurboTune, follow the steps below.

To tune to a channel in TurboTune, follow the steps

below.

1. Press the TURBO button to display the

TurboTune guide.

1. Press the TURBO button.

Press the TURBO button to cycle through

Turbo 1, Turbo 2, and Turbo 3 program

groups while the TurboTune guide is

onscreen.

TurboTune Guide

DIRECTV Pay Per View Prev

Turbo 1 Turbo 2 Turbo 3

2. Highlight the channel you want to watch and

press SELECT.

Add

Channel

SETUP

2. Highlight a vacant channel box (shows “Add

Channel”) and press SELECT to add the channel

you are watching to the TurboTune guide.

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Using Program Guides

Renaming TurboTune Groups

5-5

Setting Guide Preferences

You can rename each nine-channel TurboTune group

to anything you choose, using up to 10 letters,

numbers, spaces, etc. For example, Turbo 1 could be

renamed “Mom” and Turbo 2 renamed “Dad.”

The Guide Options menu allows you to customize the

appearance and behavior of onscreen guides.

To set guide preferences, follow the steps below.

To rename a group, follow the steps below.

1. Press the GUIDE button twice while watching a

program [or select the Guide Options tab from

the main menu].

1. Press the TURBO button [or select Guide

Options from the main menu and highlight the

Set Turbo tab].

2. Highlight the Options tab.

2. Highlight the grid name (Turbo 1, Turbo 2, or

Turbo 3) that you want to rename and press

SELECT.

Guide Options

Fri, Oct 4 12:25AM

GUIDE OPTIONS

Theme

Times

Guide Style

Picture In Guide

Guide Zoom

Multi-Color

Channel Sort

Filters

Grid

3. Use the onscreen keyboard to enter the new name

(to enter a letter on the keyboard, highlight the

letter and press SELECT).

Fav List

Fav Setup

Options

Set Turbo

Watch TV

Main Menu

Numeric

Temporary

4. Once you’ve entered the desired name, highlight

the OK button and press SELECT.

Reset Options

To redo the entry, highlight the Clear button and press

SELECT. To cancel the change, press the CLEAR button

[or highlight the Cancel button and press SELECT].

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3. Highlight the menu button for the setting you

wish to modify:

Multi-Color

Press SELECT to turn multi-color on/off. If turned

on, program cells appear in different colors, based on

their type of content. The four colors are as follows:

Guide Style

Press SELECT to choose either grid or logo style of

program guide. See Section 5-1, “Program Guide

Styles,” on page 5.3 for details.

Color

Orange

Green

Purple

Blue

Category

WWResult

Channels

Watch TV

Main Menu

1. Press the SEARCH button while watching TV [or

Movies

select the WatchWizard tab from the main menu].

100

2. Highlight the Channels tab.

DTV

MOVIE SHOWCASE on DIRECTV

previews what’s hot this week on

premium movie services HBO,

Please select a Category

3. Highlight the Category button and press

STARZ! and SHOWTIME, plus the

to begin search.

new releases on BLOCKBUSTER

Pay Per View Movies. Movie.

SELECT.

4. Highlight the desired category from the list and

press SELECT.

5. A subcategory menu appears, allowing you to

further refine your search. To choose a

subcategory, highlight the subcategory and press

SELECT. A list of channels offering the selected

type of programming appears.

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Using Access Controls

7 Using Access

Controls

This section explains how to lock and unlock the system using a

passcode. It also explains how to set rating and time limits.

Contents

7-1

7-2

7-3

Locking & Unlocking the System . . . . . . . . . . . . . . . . . .7.3

Setting Ratings Limits . . . . . . . . . . . . . . . . . . . . . . . . . .7.5

Setting Time Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . .7.6

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Using Access Controls

Locking the Receiver

To lock the system, follow the steps below.

7-1

Locking & Unlocking the System

You can easily set limits to restrict the viewing of

satellite TV programming. When accompanied by the

channel lists, these limits provide a great degree of

control.

1. Press the MENU button to access the main menu.

2. Highlight the Lock & Limits tab and press

SELECT.

When you first install the TracVision receiver, it will

be unlocked. That is, no limits or restrictions are in

effect. To enforce limits (ratings, TV timer, and

“Family” favorite list), you must lock the system

using a passcode.

3. Highlight the Lock tab to display the Parental

Lock pane.

4. Highlight the Lock button and press SELECT.

Parental Lock

Once the system is locked, only existing

Family list channels will be accessible. If the

Family list does not contain any channels,

no channels can be viewed without first

unlocking the system. To avoid this, verify

the contents of the Family list before locking

the receiver. See Section 6-1, “Using

Favorite Channel Lists,” on page 6.3 for

details.

PARENTAL LOCK

Lock

Wed, Jul 18 9:15 AM

Fav Setup

Ratings

Enforce rating, spending, and

viewing limits, and restrict

access to Family list channels.

Limits

Watch TV

Main Menu

Enter the 4 digit passcode to

lock(unlock) your receiver.

Lock

LOCK SYSTEM

CONFIRM PASSCODE

Passcode

Cancel

Lock

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5. The Lock System pop-up panel appears. Enter a

four-digit passcode using the remote control’s

numeric keypad.

Overriding the System Lock

When the system is locked, inaccessible channels will

show a “limit exceeded” message. To temporarily

override the system lock, follow the steps below.

6. Highlight the OK button and press SELECT.

1. While the “limit exceeded” message is onscreen,

press SELECT.

To abort the locking process, highlight the

Cancel button and press SELECT.

2. Enter your four-digit passcode using the remote

control’s numeric keypad.

7. Enter the code again to confirm, then highlight

3. Highlight the OK button and press SELECT.

the OK button and press SELECT.

An icon indicating lock override appears

under the date/time whenever the

program guide or channel banner is

displayed.

Once you select OK, the satellite receiver is

locked. You must enter the proper passcode

to unlock it. A lock icon appears in the

program guide and channel banner to

remind you that the system is locked.

If you forget your four-digit code, please call

DIRECTV at 1-800-DIRECTV (347-3288).

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Using Access Controls

Unlocking the System

7-2

Setting Ratings Limits

To remove the lock and all of its restrictions, follow

the steps below.

Ratings help you to determine whether a program’s

content is appropriate for a particular audience. To

select the maximum ratings limits that can be viewed

on your system, follow the steps below.

1. Press the MENU button to access the main menu.

2. Highlight the Lock & Limits tab and press

1. Press the MENU button to access the main menu.

SELECT.

2. Highlight the Lock & Limits tab and press

3. Highlight the Lock tab.

SELECT.

4. Highlight the Unlock button and press SELECT.

3. Highlight the Ratings tab.

Ratings Limits Setup

The button used to lock the system is also

used to unlock the system.

RATINGS LIMITS

Lock

Sat, Oct 5 4:40PM

Fav Setup

Ratings

Children

General Audience

Dialogue

Sex

Allow All

Limits

5. Use the remote control’s numeric keypad to enter

the same code you entered to lock the system.

Allow TV-14

Allow PG

Watch TV

Main Menu

Violence

Language

Movies

6. Highlight the OK button and press SELECT. To

abort and keep the lock in effect, highlight the Cancel

button and press SELECT.

Not Rated

Allow All

Once the system is unlocked, all limits and

restrictions are removed!

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4. Highlight the button for the type of programming

you want to restrict and press SELECT.

7-3

Setting Time Limits

You can restrict your system to allow viewing only

during specific hours and/or a maximum number of

hours. To set time limits, follow the steps below.

5. Highlight the maximum rating you want to allow

(for the selected type of programming) from the

pop-up submenu and press SELECT. You may

choose Block All or Allow All instead of setting a

specific limit.

1. Press the MENU button to access the main menu.

2. Highlight the Lock & Limits tab and press

Ratings Limits

SELECT.

RATINGS LIMITS

Lock

Sat, Oct 5 7:17PM

3. Highlight the Limits tab.

Fav Setup

Ratings

Violence

Children

Violence

Maximum Viewing Limits

Allow All

Limits

Block All

TV-PG

TV-14

TV-MA

Allow All

Allow TV-14

Block All

Wed, Jul 18 10:11AM

SPENDING/VIEWING LIMITS

Watch TV

Main Menu

Lock

Max Spending

Fav Setup

Ratings

Limits

$5.00

Monday

Tuesday

Wednesday

Thursday

Friday

Allow TV-14

Parental Guidance Suggested.

24:00 Hours allowed

Movies

Allow PG

Allow All

Watch TV

Main Menu

24:00 Hours allowed

Not Rated

Saturday

Sunday

Remember, limits are only active while the

system is locked. If the system is unlocked,

all restrictions are removed.

Total time watched today: 1:12

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Using Access Controls

b. If you want to limit that day’s viewing to a

specific time period, highlight the From

The Max Spending button is not applicable

button and use the remote control’s numeric

keypad to set the earliest time. Then highlight

the Through button and set the latest time.

to your TracVision system.

4. Highlight the day of the week that you want to

limit and press SELECT.

Setting Allowable Viewing Times

SPENDING / VIEWING LIMITS

Wed, May 9 4:50 PM

5. a. If you want to limit the maximum number of

viewing hours for that day, highlight the

Total Time button and use the remote

Lock

Fav Lists

Ratings

Limits

Max Spending

$10.00

control’s numeric keypad to enter the limit.

SatuMrdoandyaVyiewing2T4i:m00eHLouimrsitallowed

Review

From

Through

11:30 PM

Wednesday

Total time

N/A

Watch TV

10:00 AM

Main Menu

Tuesday

24:00 Hours allowed

-OR-

Cancel

Setting Maximum Viewing Hours

24:00 Hours allowed

9:30 Hours allowed

24:00 Hours allowed

Thursday

Friday

SPENDING / VIEWING LIMITS

Wed, May 9 4:50 PM

Lock

Fav Lists

Ratings

Limits

Saturday

Sunday

Max Spending

$10.00

SatuMrdoandyaVyiewing2T4i:m00eHLouimrsitallowed

Review

Total time

24:00 Hours allowed

18:00

From

Through

N/A

Wednesday

Watch TV

Tuesday

N/A

-OR-

Cancel

Main Menu

6. Highlight the OK button and press SELECT.

24:00 Hours allowed

18:00 Hours allowed

24:00 Hours allowed

Thursday

Friday

Remember, limits are only active while the

system is locked. If the system is unlocked,

all restrictions are removed.

Saturday

Sunday

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Other Menu Functions

8 Other Menu

Functions

This section explains how to change audio/video settings, schedule

future programs, and change system settings.

Contents

8-1

8-2

8-3

Adjusting Audio Settings . . . . . . . . . . . . . . . . . . . . . . . .8.3

Adjusting Video Settings . . . . . . . . . . . . . . . . . . . . . . . .8.5

Using the Program Director to Schedule

Future Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8.7

8-4

8-5

8-6

Reading Mail from DIRECTV . . . . . . . . . . . . . . . . . . . .8.10

Setting System Preferences . . . . . . . . . . . . . . . . . . . . .8.11

Advanced System Setup Functions . . . . . . . . . . . . . . .8.12

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Other Menu Functions

2. Highlight the menu button for the setting you

wish to modify:

8-1

Adjusting Audio Settings

From the Audio Adjustment menu, you can select

languages for default audio and alternate audio,

adjust left/right balance, and enable TruSurround

audio processing.

Default Audio and Alternate Audio

™

Your receiver supports alternate audio services. A

ALT.

^AUDIOicon appears below the date and time in a

program’s description to indicate alternate audio is

available for that particular program.

To set audio preferences, follow the steps below.

1. Press the AUDIO button [or select the Audio &

You will hear the default audio language all the time

if that language is being transmitted and an alternate

language has not been activated. If your selected

default language is not being transmitted for a

program, you will hear the language in which the

program is broadcast.

Video tab from the main menu].

Audio Adjustment

AUDIO ADJUSTMENT

Audio

Wed, Oct 16 • 2:15AM

Video

Default Audio

Alternate Audio

Audio Balance

SRS TruSurround

English

Center

Watch TV

Main Menu

Occasionally, an audio track may be offered

that is not being broadcast, in which case

the audio will not change or you will not

hear any audio. Change channels to restore

the audio track to the one specified on the

Audio Adjustment menu.

Factory Defaults

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To set up your default and alternate audio languages,

follow the steps below.

To select the alternate audio when watching TV,

follow the steps below.

ALT.

1. If the ^AUDIOicon appears below the date and time

1. Press the AUDIO button to access the Audio

Adjustment menu.

in a program’s description, press the joystick left

or right while you are viewing that program.

2. Highlight the Default Audio button (to set your

primary language preference) or the Alternate

Audio button (to select your alternate language

preference) and press SELECT.

2. An alternate language option based on your

alternate audio selection appears. Press SELECT

to listen to the program in the alternate language.

3. Highlight the desired language for the default or

alternate language and press SELECT.

When you change the channel, audio will revert

to your selected Default Audio language.

Selecting Default Audio Language

AUDIO ADJUSTMENT

Audio

Fri, Sep 20 2:15 AM

Default Audio

Video

EDnegfaliuslht Audio

English

Watch TV

Main Menu

Spanish

Alternate Audio

French

Center

Audio Balance

German

SRS TruSurround

Italian

Japanese

Dolby Digital

Korean

Chinese

Factory Defaults

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Other Menu Functions

Audio Balance

8-2

Adjusting Video Settings

To adjust the audio balance left or right, highlight the

Audio Balance button and press SELECT. Use the

joystick to adjust the balance, then highlight the

Done button and pres SELECT.

From the Video Adjustment menu, you can set the

screen’s aspect ratio, change the appearance of

onscreen displays, and adjust picture levels.

To set video preferences, follow the steps below.

SRS TruSurround

1. Press the VIDEO button [or select the Audio &

TruSurround technology lets you take advantage of

any multichannel format without having to add extra

speakers or equipment. Using two speakers,

TruSurround “virtually” places the individual audio

channels where they are supposed to be, as though

you had speakers all around you.

Video tab from the main menu].

Video Adjustments

Fri, Oct 4 12:25AM

VIDEO ADJUSTMENT

Audio

Video

Screen Ratio

Menu Centering

Color Scheme

Translucency

4:3

Watch TV

To toggle TruSurround on/off, highlight the SRS

TruSurround button and press SELECT.

0,0

Main Menu

Indigo

Medium

0,0,0

Off

Picture Perfect

Black Level Filter

Factory Defaults

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2. Highlight the menu button for the setting you

wish to modify:

Picture Perfect

Press SELECT to bring up the picture perfect pop-up

menu. Use the joystick to adjust the brightness,

contrast, and saturation, then highlight the DONE

button and press SELECT.

Screen Ratio

Press SELECT to choose either a 4:3 (standard) or 16:9

(widescreen) screen aspect ratio.

Video Adjustments

Menu Centering

Fri, Oct 4 12:25AM

VIDEO ADJUSTMENT

Audio

Press SELECT to bring up the centering pop-up

panel. Use the joystick to adjust the onscreen menu

position on your TV, then highlight the OK button

and press SELECT.

Video

Screen Ratio

Menu Centering

Color Scheme

Translucency

4:3

Watch TV

0,0

Main Menu

Indigo

Medium

0,0,0

Off

Color Scheme

Picture Perfect

Black Level Filter

Press SELECT to bring up a color pop-up menu.

Highlight the desired menu color scheme (Indigo,

Ice, Sky, Forest, or Merlot) and press SELECT.

Factory Defaults

Translucency

Press SELECT to bring up the translucency pop-up

menu. Use the joystick to adjust the amount of menu

translucency, from solid to 100% translucent, then

highlight the DONE button and press SELECT.

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Other Menu Functions

Scheduling an Event from the Program Director

To schedule a program from the Program Director

menu, follow the steps below.

8-3

Using the Program Director to

Schedule Future Programs

The Program Director allows you to automatically

tune to a program at a specific date and time, or tune

to a program on a repeating basis. The receiver will

turn on (if necessary) and tune to the specified

channel at the chosen date and time. You can

program up to 32 events in advance.

1. Press the MENU button to access the main menu.

2. Highlight the Program Director tab and press

SELECT.

Program Director

PROGRAM DIRECTOR

Schedule

Wed, Oct 2 • 7:14PM

Add and Modify Scheduled Events

Chan Start Length Frequency

Scheduling an Event from the Program Guide

By Title

You can easily schedule an upcoming program that

you find listed in the program guide. Simply

highlight the upcoming program in the program

guide and press SELECT. A check mark appears next

to your selection. At the start date/time of the

scheduled program, the receiver will automatically

tune to that program.

Watch TV

Main Menu

From the program guide, you can schedule

a program only for a specific date and time.

To schedule recurring programs and future

programs that are not yet listed on the

program guide, use the Program Director

menu.

* By Title tab not available

3. Highlight an empty slot and press SELECT.

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4. Highlight the Schedule

to View button from the

Schedule Options pop-

up menu and press

SELECT.

6. Highlight the Start column and use the joystick

or numeric keypad to set the program’s start

time. Be sure to specify AM or PM (or N for

noon, M for midnight if you specified 12:00).

Schedule Options

Schedule to View ( )

Cancel

7. Highlight the Length column and use the joystick

or numeric keypad to set the program’s duration

in hours and minutes.

5. Use the joystick or numeric keypad to choose the

desired channel from the channel selection pane.

Then highlight the OK button and press SELECT.

8. Highlight the Frequency column and use the

joystick to select when, or how often, the event

occurs: Today, Tomorrow, Every Mon, Every Tue,

Every Wed, Every Thu, Every Fri, Every Sat,

Every Sun, Everyday, Mon-Fri, or “/” (specify a

date).

Channel Selection Pane

Sat, Oct 5 6:25PM

Add and Modify Scheduled Events

PROGRAM DIRECTOR

Schedule

Chan

Start

Length

Frequency

By Title

Watch TV

View: PPV

Main Menu

Cancel

101

If you specify a date, use the month/day

format. The year is set automatically.

Your channel for special pay per view

events like boxing, wrestling, concerts,

and a lot more. Event, PPV.

9. Review your settings, then highlight the OK

button and press SELECT. To abort, highlight the

Cancel button and press SELECT.

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Other Menu Functions

Canceling a Scheduled Event

To cancel a scheduled event, follow the steps below.

1. Press the MENU button to access the main menu.

2. Highlight the Program Director tab and press

SELECT.

3. Highlight the event you want to cancel and press

SELECT.

4. Highlight the Cancel button from the Schedule

Options pop-up menu and press SELECT.

If the program you want to cancel is a one-

time program that’s not currently in

progress, you can cancel the event from

the program guide. Simply highlight the

program you want to cancel in the program

guide and press SELECT to remove the

check mark.

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TracVision Receiver User’s Guide

View Mail

8-4

Reading Mail from DIRECTV

VIEW MAIL

Mail

Fri, Jul 6 5:24AM

Page 2

DIRECTV uses the Mail feature to send you

important information, notify you of special events,

and tell you about special offers. When you receive a

Read Message

Message 1 of 3

Watch TV

Main Menu

Erase

NEW

MAIL

new message, a

icon appears at the top of all

Second page of message text...

menus until you’ve read the message.

Reading Your Messages

To read your mail, follow the steps below.

1. Press the MENU button to access the main menu.

2. Highlight the View Mail tab and press SELECT.

Erasing a Message

3. If the message is longer than a single page,

highlight the Page button and use the

CHANNEL (CH) button to step through the

pages.

To permanently remove a message, highlight the

Erase button and press SELECT. Messages are

automatically deleted as they become outdated or if space is

needed for newer incoming messages.

4. If you have more than one message in your

mailbox, highlight the Message button and use

the joystick to navigate through multiple

messages.

Once you erase a message, it cannot be

retrieved.

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Other Menu Functions

4. Highlight the menu button for the setting you

wish to modify:

8-5

Setting System Preferences

The Preferences menu allows you to customize

various system settings.

Output Channel

Press SELECT to choose either channel 3 or 4,

To set system preferences, follow the steps below.

1. Press the MENU button to access the main menu.

whichever is unused in your area.

Input Key

2. Highlight the System Setup tab and press

Press SELECT to turn the remote control INPUT

button on/off. If you have a VCR connected to the

system, keep the Input Key set to “On.”

SELECT.

3. Highlight the Prefs tab.

Menu Language

Preferences

Press SELECT to choose either English (default) or

Spanish for the menu language. The text in all

onscreen menus will be shown in the selected

language.

PREFERENCES

Install

Fri, Oct 4 1:53PM

Preference Settings

Signal

Output Channel

Input Key

Info

Features

VCR

Prefs

Test

Remote

Test

Menu Language

Time zone

English

Default

Observed

Short

Time Zone

Daylight Saving

Press SELECT to bring up the time zone pop-up

menu. Then highlight your time zone and press

SELECT. The program guide will show programming

times based on this time zone.

Banner Style

Caller ID

New Card

Upgrade

Watch TV

Main Menu

Factory Defaults

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Daylight Saving

8-6

Advanced System Setup Functions

Press SELECT to bring up the Daylight Saving pop-

up menu. Then highlight the desired daylight saving

option (Observed, Not Observed, or Default) and

press SELECT.

Besides the Remote and Preferences menus described

previously, the System Setup menu provides other

functions, all of which are rarely, if ever, used.

To use the advanced system setup functions, follow

the steps below.

Banner Style

Press SELECT to choose either a Short or Full banner

style. A full banner always shows the program

description within the channel banner; a short banner

shows just the program’s title.

1. Press the MENU button to access the main menu.

2. Highlight the System Setup tab and press

SELECT.

System Setup Menu (Test Tab Selected)

When you press the INFO button while

watching TV, a full channel banner is

displayed, regardless of the Banner Style

setting.

Wed, Oct 3 10:14 PM

SYSTEM TEST

Install

System Tests

Begin Test

Signal

Info

Features

VCR

Prefs

Caller ID

IR Blaster

NOT USED.

Remote

Press ^SELECTto start the System Test.

Test

Factory Defaults

New Card

Upgrade

Watch TV

Main Menu

Press SELECT to restore the Preferences options to

their original factory settings.

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Other Menu Functions

New Card

3. Highlight the menu button for the advanced

function you wish to use:

In the unlikely event that your receiver’s access card

must be replaced, use the New Card function to

initialize the new card.

Install

NOT USED.

Signal

If you need a new access card, please

call KVH at 401-847-3327.

NOT USED.

Info

Upgrade

The System Information pane lists general

information about your TracVision receiver, including

manufacturer, model, ID number, access card, and

software version.

The Upgrade pane shows your receiver’s upgrade

history. Occasionally, DIRECTV will automatically

update your receiver’s software. This update is

completely transparent to the user.

Features

The Features pane lists some of the receiver’s special

features.

Test

The Test function performs a simple diagnostics test

on the system. When complete, a report shows

system information and indicates whether the Signal,

Tuning, and Front Panel functions passed the test.

8.13

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Troubleshooting

9 Troubleshooting

This section identifies some basic trouble symptoms, along with

their possible causes and solutions. It also explains what the

system status lights indicate and how to get technical support.

Contents

Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.3

9-1

Causes and Remedies for Common

Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.4

9-2

9-3

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.13

System Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . .9.14

9.1

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Troubleshooting

Troubleshooting Matrix

SYMPTOM

System does not power on

No picture on video screen

Intermittent picture for short intervals

System works at rest, but not on the move

System does not find satellite

System restarts itself

Receiver beeps continuously at startup

Snowy DIRECTV television picture

Picture jumbled, parts missing, freezing

Certain channels do not work

Remote does not work

Remote does not operate other component

Only Preview channels are accessible

Only certain channels are accessible

Program guide does not load

9.3

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TracVision Receiver User’s Guide

Receiver Power Switch Turned Off

9-1

Causes and Remedies for

Common Operational Issues

Your TracVision receiver’s rear panel power switch

(see below) must remain on for the system to work. If

the system is entirely non-functional, check the switch

to ensure that it is turned on. The switch illuminates

green when turned on.

There are a number of common issues that can affect

the signal reception quality or the operation of the

TracVision system. The following sections identify

these issues and provide potential solutions.

Receiver Power Switch

Power Switch

If the TracVision system is not working

properly, try resetting the system before

you begin troubleshooting. To reset,

follow the simple steps below.

CAUTION

VHF ANTENNA

TO SATELLITE

TO KVH

ANTENNA

DIAGNOSTICS

PORT

DIAGNOSTICS

PORT

VEHICLE POWER

(10-16 VDC)

This device complies with Part 15 of the FCC rules. Operation is subject

to the following two conditions: (1) This device must not cause harmful

interference, and (2) This device must accept any interference received,

including interference that may cause undesired operation.

POWER

1. Stop in a blockage-free area.

REMOTE

INPUT

OUT TO TV

TUNER

Tested to comply

with FCC Standards

– VIDEO

SATELLITE IN

AUDIO

VIDEO

PHONE JACK

2. Turn off the receiver’s rear panel power

switch.

Blown Fuse

3. Turn the receiver’s rear panel power

switch back on.

The receiver’s power input cable includes an in-line

fast-blow fuse, rated for 6 amps, located on the end of

the cable nearest the receiver. If this fuse has blown,

the system will not operate. Unscrew the cap on the

fuse holder and replace the fuse. If you replace the

fuse, but it blows again, check the receiver to ensure

that it is clear of debris and the connectors are tight.

Do not replace the fuse with a larger amperage fuse.

4. If the TracVision antenna is turned off,

turn it on (press SAT then PWR).

5. Wait one minute for the antenna to

acquire the satellite.

9.4

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Troubleshooting

In addition, dirt, snow, ice, or heavy moisture on the

antenna dome can disrupt satellite signals, so be sure

to clean the antenna regularly.

Insufficient Power

With the vehicle/vessel powered up and the receiver

turned on, power at the receiver must measure at

least 10 VDC for the TracVision system to work

properly. Check the receiver’s power connection and

ensure that it is wired to a dedicated circuit. If other

devices are wired to the same circuit, these additional

loads will drain power away from the receiver.

Satellite Coverage Issue

TracVision will provide good satellite TV reception

throughout the entire satellite coverage area.

However, signal quality can be degraded as you

approach the fringe of this area. To view the most up-to-

date coverage map, visit KVH’s web site at www.kvh.com/

footprint. For more details about satellite coverage, see

Section 1-3, “Receiving Satellite TV Signals,” on page 1.5.

Loose Cable Connectors

A loose connector can reduce the signal quality.

Check the cable connections at the antenna unit,

receiver, RF converter, and audio/video components

to ensure they are securely attached.

Weak Satellite Signal

Just like radio stations, some satellite TV channels

transmit a stronger signal than others. If you’re

unable to receive a clear signal on one channel, try

switching to another channel. Weaker channels are

more vulnerable to interference, such as rain or snow.

Satellite Signal Blocked

Satellite signals can be blocked or degraded by tall or

solid stuctures such as trees, buildings, mountains, or

bridges. Simply moving to clear an obstruction will

restore signal quality. Rain clouds, heavy rain, and

snow can also affect satellite signal reception. For

more details about satellite blockage, see Section 1-3,

“Receiving Satellite TV Signals,” on page 1.5.

9.5

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TracVision Receiver User’s Guide

Receiver Not Activated

Proper Component Button Not Pressed

If you can only access the DIRECTV preview

channels, such as channel 100, while all other

channels show a message to call DIRECTV, your

receiver has not been activated. To activate your

system, please call KVH’s Activation Department at

1-866-551-8004. Activation support is available

24 hours a day, seven days a week.

To operate the satellite TV system using the remote

control, first press the remote control’s SAT button.

The remote control will not operate the receiver

unless the SAT button is active. To operate a

component other than the satellite receiver, first press

the corresponding component button on the remote

control. For example, to operate the TV monitor using

the remote control, first press the TV button.

Receiver Lost Activation Information

INPUT Button Not Set to Satellite Source

If you can only access the DIRECTV preview

channels, such as channel 100, while all other

channels show a message to call Ext. 722, and you

have already activated the receiver, the receiver may

have lost its stored activation data. This may occur if

the receiver is left idle (does not receive a satellite

signal) for an extended period of time. To fix this

problem, please call DIRECTV customer service at

1-800-DIRECTV (347-3288). Be sure the TracVision

system is turned on, has a clear view of the southern sky,

and is tuned to the DIRECTV preview channel before you

call. The system will need to receive a signal from the

satellite to correct the problem.

If satellite programming is not displayed on your TV,

you may have selected an alternate video input. Press

the remote control’s INPUT button until the correct

satellite input is displayed.

You can disable the INPUT button by

turning it off via the menu system. See

Section 8-5, “Setting System Preferences,”

on page 8.11 for details.

9.6

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Troubleshooting

Favorite Channel List Active

Audio/Video System Not Set Up Properly

If a favorite channel list is active, only channels set up

in that list are accessible. Press the remote control’s

FAV button to cycle through the lists. See Section 6-1,

“Using Favorite Channel Lists,” on page 6.3 for details.

If satellite programming is not displayed on your TV,

you may have the wrong input selected on your

audio/video system. Try switching to another input

(for example, VIDEO 1 or VIDEO 2; AUX1, AUX2, or

A/V) whichever input is assigned to the satellite

receiver. In addition, ensure that the audio/video

system is powered on.

Remote Control Not Programmed

If you cannot operate a component with the remote

control, first ensure that the associated component

button (DVD, VCR, AUX, or TV) is selected. If the

correct button is selected, you need to program the

remote control to operate the component. See

Section 3-3, “Programming the Remote Control to Operate

Other Components,” on page 3.10 for details.

System Locked by Passcode

If you can only access Family list channels, and the

lock icon ( ) appears under the date/time, the

system has been locked with a passcode. For details

on unlocking the system, see Section 7-1, “Locking &

Unlocking the System,” on page 7.3.

Program Guide Load Interrupted

If the program guide load is interrupted at startup,

certain channels may not be viewable temporarily.

Guide load interruptions could occur as a result of

satellite blockage (see “Satellite Signal Blocked” on

page 9.5). The missing channels will eventually be

restored as the receiver completes the program guide

download during normal operation.

If the Family list does not have any

channels assigned to it, NO channels can

be viewed without first unlocking the

system.

9.7

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TracVision Receiver User’s Guide

Receiver Locked Up

Remote Control Batteries Dead

Since your receiver is a computing component, it is

susceptible to erratic changes in power and/or signal,

like any other computer, and these sudden changes

can cause it to become “confused.” To clear this

condition, try pressing the remote control’s SAT

button before trying to control the receiver. If that

doesn’t work, press the SAT and MUTE buttons

together and try again.

To replace the remote control’s batteries, follow the

steps below.

1. Remove the battery compartment cover on the

back of the remote control.

2. Insert two AAA batteries as shown, observing the

correct polarity.

3. Replace the battery compartment cover.

If that doesn’t work,

turn off vehicle/vessel

power or the receiver’s

rear panel power

Power Switch

Remote Control Batteries

CAUTION

VHF ANTENNA

VEHICLE POWER

(10-16 VDC)

POWER

switch for 30 seconds,

then turn it back on.

REMOTE

INPUT

OUT TO TV

TUNER

SATELLITE IN

AUDIO

VIDEO

RF Converter Too Close to Receiver

The RF converter must be placed at least three feet

away from the receiver. Placing the RF converter

closer to the receiver may result in interference,

causing the remote control to operate intermittently

or not at all.

If you lose your remote control, please call

or visit your local KVH authorized dealer to

order a replacement.

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Troubleshooting

Receiver Set to “Unstacked LNB”

Audio/Video System Faulty

If the program guide stops loading after the

TracVision system is turned on, the LNB type setting

on the receiver may have changed. The receiver’s

LNB type must be set to “Stacked” for proper

operation. If the LNB type is set to “Unstacked,” the

program guide will start loading, but will stop in the

middle of the process, as shown below.

If there is no picture on your TV, your mobile

audio/video system may be faulty. Please seek

technical assistance from either the installer of your

audio/video system or a dealer authorized by the

system’s manufacturer to repair the system.

Antenna or Receiver Faulty

In the case of a faulty antenna or receiver, please seek

technical support as described in the next section.

Do NOT attempt repairs yourself. Refer all

servicing needs to qualified service

personnel. Evidence of tampering or

unauthorized repairs will void the warranty.

If this symptom occurs, first follow the steps below to

verify that the LNB type has changed.

1. While the program guide is loading, press the

SELECT button on the remote control to access

the System Setup menu.

9.9

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TracVision Receiver User’s Guide

2. Highlight the Install tab and check the “LNB”

Setting the LNB Type to “Stacked”

setting.

If the LNB type is set to “Unstacked,” follow the steps

below to change the setting to “Stacked.”

Install Tab

1. Highlight the Test tab.

Test Tab

Wed, Oct 3 10:14 PM

SYSTEM TEST

Install

System Tests

Begin Test

Signal

Info

Features

VCR

Prefs

IR Blaster

Remote

Press ^SELECTto start the System Test.

Test

Do not press the

SELECT button!

New Card

Upgrade

Watch TV

Main Menu

3. If the LNB type is set to “Stacked,” you do not

need to change the setting. A different problem is

causing the program guide not to load. Please call

KVH Technical Support at 401-847-3327 (or e-mail

[email protected]) for assistance.

2. Highlight the Begin Test button.

3. Press the FAV button on the remote control.

If the LNB type is set to “Unstacked,” follow the

steps in the next section to change the setting to

“Stacked.”

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Troubleshooting

5. Highlight “Stacked” from the pop-up submenu

and press SELECT.

4. The System Diagnostics menu appears. Highlight

the LNB Type button and press SELECT.

LNB Type Submenu

System Diagnostics

LNB Type

Unstacked

Stacked

6. With the LNB Type button still highlighted, press

SELECT and verify that a check mark appears

next to “Stacked.” Press SELECT again to exit.

7. Highlight the Install tab (shown on page 9.10).

8. Highlight the Dish Type button and press

SELECT.

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TracVision Receiver User’s Guide

9. Highlight “Oval Dish 2” from the pop-up

submenu and press SELECT. This action ensures

the “Stacked” setting is saved in the receiver’s

memory.

14. Turn off the

receiver’s rear panel

Power Switch

power switch.

CAUTION

VHF ANTENNA

VEHICLE POWER

(10-16 VDC)

15. Wait 10 seconds,

then turn the rear

panel power switch

back on.

POWER

Dish Type Submenu

REMOTE

OUT TO TV

TUNER

SATELLITE IN

INPUT

AUDIO

VIDEO

Dish Type

Round Dish

Oval Dish 2

Oval Dish 3

Cancel

16. Verify that the program guide loads successfully

and verify good TV reception.

10. Highlight the Install tab.

11. Wait for the receiver to finish loading the

program guide.

12. Once the program guide has loaded, highlight

the Dish Type button and press SELECT.

13. Highlight “Round Dish” from the pop-up

submenu and press SELECT.

9.12

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Troubleshooting

9-2

Technical Support

If you experience an operating problem or require

technical assistance, please contact your local

authorized TracVision dealer/installer first. You can

find an authorized technician near you by visiting

our web site at www.kvh.com/wheretogetservice.

If an authorized dealer/installer is not located nearby,

contact KVH Technical Support directly:

Detailed information on KVH’s global

support program is available at

www.kvh.com/global_support.

Phone: 401-847-3327

E-mail: [email protected]

Internet: www.kvh.com/help

Please have your antenna and receiver serial numbers

ready before calling technical support. The serial

numbers are located on the red Activation Card, as

well as on the antenna and receiver.

9.13

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TracVision Receiver User’s Guide

System Status Lights

9-3

System Status Lights

Three status lights on the top of the receiver indicate

the current status of the system and can help you

identify problems.

VOLTAGE light

RECEIVER light

ANTENNA light

If multiple receivers are connected, the

ANTENNA light on any additional receivers

will remain red at all times. Only the original

master receiver can monitor antenna status.

During normal operation, all three status lights

should be lit green. The following tables explain what

the different light conditions indicate.

VOLTAGE Light Indications

Light is...

Off

Indicates

Off

Description

Receiver is OFF (rear panel power switch is off) or no power input

Good power (between 10-18 VDC at receiver)

Green

Orange

Red, flashing

Low Power

Bad Power

Low power (between 8-10 VDC at receiver)

Insufficient power (less than 8 VDC or more than 18 VDC input)

9.14

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Troubleshooting

RECEIVER Light Indications

Light is...

Off

Indicates

Off

Description

Receiver is OFF (rear panel power switch is off)

Green

Receiver is ON

Orange

Standby

Overload

Fault 1

Fault 2

Receiver is ON but antenna is turned OFF

Overload or short circuit detected on the antenna cable

Internal power fault

Orange, flashing

Red

Red, flashing

Antenna power or power supply problem

ANTENNA Light Indications

Description

Light is...

Indicates

Off

Antenna is OFF, insufficient power, or no receiver video detected

Antenna is tracking the DIRECTV satellite

Green

Tracking

Searching

Identifying

Overload

No Comm

Fault

Green, flashing slowly

Green, flashing quickly

Orange, flashing

Red

Antenna is searching for a satellite

Antenna has found a satellite and is checking its identification code

Overload or short circuit detected on the antenna cable

Receiver cannot communicate with the antenna

Error detected in antenna

Red, flashing

9.15

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Appendices

This section provides wiring diagrams for typical TracVision

installations and a map showing the DIRECTV^®satellite’s elevation

angle off the horizon.

Contents

System Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . .A.3

Satellite Elevation Map . . . . . . . . . . . . . . . . . . . . . . . . .A.13

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System Wiring Diagrams

Appendix A

System Wiring Diagrams

The diagrams on the following pages show how to

wire the system for various configurations:

Before making any changes to the system

wiring, be sure to turn off vehicle/vessel

power.

•

Single TracVision receiver

Two TracVision receivers

One TracVision receiver and one non-

TracVision receiver (for marine use only)

•

Multiple TracVision and/or non-

TracVision receivers (for marine use only)

A TracVision receiver is required in all configurations,

since it powers the antenna.

For complete system wiring details, refer to the

installation instructions provided with the system or

upgrade kit.

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TracVision Receiver User’s Guide

Wiring Diagram for a Single TracVision Receiver

To Antenna

Fuse

DC Power

Ground

Input Power

(10-16 VDC)

Service/

Maintenance

Only

To VHF Antenna

(Optional)

CAUTION

VHF ANTENNA

TO SATELLITE

TO KVH

ANTENNA

DIAGNOSTICS

PORT 1

DIAGNOSTICS

PORT 2

VEHICLE POWER

(10-16 VDC)

This device complies with Part 15 of the FCC rules. Operation is subject

to the following two conditions: (1) This device must not cause harmful

interference, and (2) This device must accept any interference received,

including interference that may cause undesired operation.

POWER

REMOTE

INPUT

OUT TO TV

TUNER

Tested to comply

with FCC Standards

S – VIDEO

SATELLITE IN

AUDIO R

AUDIO L

VIDEO

PHONE JACK

Receiver

To Video

(Option 2)

To Video

(Option 3)

(Option 1)

RF Converter

To Audio

A.4

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System Wiring Diagrams

TracVision Receiver Rear Panel Connections

Wiring a Single TracVision Receiver

Connector

Function

•

DO NOT disconnect the short cable that connects

from one jack to another on the receiver’s rear

panel. The system will not work if this cable is

removed.

Vehicle Power

Connect to input power (+12 VDC);

applies to a vehicle or a vessel

RF Remote Input

VHF Antenna In

Connect to RF converter

•

You can connect the receiver to the entertainment

system using one of the following options:

Not applicable for satellite TV; can

be used for over-the-air channels if

you have a TV tuner & VHF antenna

Option 1 - RCA-type A/V jacks (use bottom row)

Option 2 - S-Video jack

Option 3 - RF coaxial connector

To KVH Antenna

Connect to the TracVision antenna

Diagnostics Ports,

Phone Jack

Technician’s use only, for

diagnostics purposes

•

Standard audio/video (A/V) cables with RCA-

type connectors are included with the receiver.

Audio R,

Audio L

Connect right (R) and left (L)

outputs to your audio component

•

Be sure to tighten all connections adequately.

Out to TV Tuner

Connect to your TV if it only has an

RF (coaxial) connector and built-in

TV tuner

Before you connect the power wires, be sure to

read the important guidelines provided in the

Installation Guide (included with the system).

Video

Connect to your TV if it has

standard RCA-type A/V jacks

(better picture quality)

S-Video

Connect to your TV if it has an

S-Video input (best picture quality)

A.5

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TracVision Receiver User’s Guide

Wiring Diagram for Two TracVision Receivers

OUT

Splitter

INPUT

To Antenna

Receiver #1

CAUTION

VHF ANTENNA

TO SATELLITE

TO KVH

ANTENNA

DIAGNOSTICS

PORT 1

DIAGNOSTICS

PORT 2

VEHICLE POWER

(10-16 VDC)

This device complies with Part 15 of the FCC rules. Operation is subject

to the following two conditions: (1) This device must not cause harmful

interference, and (2) This device must accept any interference received,

including interference that may cause undesired operation.

POWER

REMOTE

INPUT

OUT TO TV

TUNER

Tested to comply

with FCC Standards

S – VIDEO

SATELLITE IN

AUDIO R

AUDIO L

VIDEO

PHONE JACK

Receiver #2

CAUTION

VHF ANTENNA

TO SATELLITE

TO KVH

ANTENNA

DIAGNOSTICS

PORT 1

DIAGNOSTICS

PORT 2

VEHICLE POWER

(10-16 VDC)

This device complies with Part 15 of the FCC rules. Operation is subject

to the following two conditions: (1) This device must not cause harmful

interference, and (2) This device must accept any interference received,

including interference that may cause undesired operation.

POWER

REMOTE

INPUT

OUT TO TV

TUNER

Tested to comply

with FCC Standards

S – VIDEO

SATELLITE IN

AUDIO R

AUDIO L

VIDEO

PHONE JACK

A.6

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System Wiring Diagrams

•

Both receiver #1 and receiver #2 must be activated

for DIRECTV service. To activate the second

receiver under the same account, call KVH’s

Activation Department at 866-551-8004. Be sure to

tell the representative that you need to add a

second receiver to your account.

Wiring Two TracVision Receivers

•

A two-way splitter is provided in the Second

Receiver Kit (KVH part number 02-1340). The

splitter has a frequency range of 40-2150 MHz

with one port DC passive.

•

In this diagram, receiver #1 is the master receiver.

Receiver #1 must be turned on in order to use

receiver #2.

The Antenna status light on receiver #2 will

remain red at all times. This is normal. Only

receiver #1, which is connected directly to the

antenna, can monitor antenna status.

The receiver and remote control provided in the

second receiver kit are programmed for ID code

“002.” This avoids interference or “cross talk”

between remotes. In other words, the remote for

the second receiver will only operate receiver #2,

and not receiver #1.

Receiver #2

•

If you order a replacement remote control (KVH

part number 19-0335), and you want to use it to

operate the second receiver, you will need to

change the remote’s ID code to “002.” Refer to the

instructions in Section 3-4, “Controlling Multiple

Receivers,” on page 3.11.

Always Red

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TracVision Receiver User’s Guide

Wiring Diagram for One TracVision Receiver and One Non-TracVision Receiver

NOT USED

OUT

INPUT

TERRESTRIAL / TV

Splitter

Destacker

INPUT

OUTPUT / SAT RECEIVER

To Antenna

CAUTION

VHF ANTENNA

TV ANT/CABLE IN

TO SATELLITE

TO KVH

ANTENNA

DIAGNOSTICS

PORT

DIAGNOSTICS

PORT

VEHICLE POWER

(10-16 VDC)

This device complies with Part 15 of the FCC rules. Operation is subject

to the following two conditions: (1) This device must not cause harmful

interference, and (2) This device must accept any interference received,

including interference that may cause undesired operation.

POWER

OUT TO TV

SATELLITE IN

AUDIO

VIDEO

S-VIDEO

PHONE JACK

REMOTE

INPUT

SATELLITE IN

OUT TO TV

TUNER

Tested to comply

with FCC Standards

S – VIDEO

SATELLITE IN

AUDIO R

AUDIO L

VIDEO

PHONE JACK

TracVision Receiver

Non-TracVision Receiver

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System Wiring Diagrams

Wiring a Non-TracVision Receiver

– Marine Use Only

The TracVision M3 is compatible with all

new DIRECTV receiver models

•

If you wish to connect a single non-TracVision

DIRECTV receiver to the system, you will need a

Single AC Receiver Add-on Kit (KVH part

number 72-0182). This kit includes a splitter, a

single-output destacker, connecting cables, and

instructions.

manufactured today (when wired in the

configuration shown on the previous page).

Older receiver models may function

differently, however, and KVH does not

support their use.

•

The output of the TracVision antenna is a special

stacked signal, which the TracVision receiver is

configured to decode. However, all standard,

non-TracVision DIRECTV receivers are

configured to decode unstacked signals instead.

Therefore, a destacker is needed to convert the

antenna’s stacked signal into an unstacked signal

that a non-TracVision receiver can decode.

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TracVision Receiver User’s Guide

Wiring Diagram for Multiple Receivers

NOT USED

INPUT

TERRESTRIAL / TV

Destacker

TO RECEIVER / DBS OUTPUT

OUT

Splitter

INPUT

Input Power

POWER

OUT 1

LNB

LHCP/+18V

VHF/UHF

INPUT

LNB

RHCP/+13V

Multiswitch

To Antenna

OUT 2

OUT 3

OUT 4

CAUTION

VHF ANTENNA

TO SATELLITE

TO KVH

ANTENNA

DIAGNOSTICS

PORT

DIAGNOSTICS

PORT

VEHICLE POWER

(10-16 VDC)

This device complies with Part 15 of the FCC rules. Operation is subject

to the following two conditions: (1) This device must not cause harmful

interference, and (2) This device must accept any interference received,

including interference that may cause undesired operation.

To 4 Receivers

POWER

REMOTE

INPUT

OUT TO TV

TUNER

Tested to comply

with FCC Standards

S – VIDEO

SATELLITE IN

AUDIO R

AUDIO L

VIDEO

PHONE JACK

TracVision Receiver

A.10

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System Wiring Diagrams

Wiring Multiple Receivers – Marine Use Only

•

If you wish to connect more than two receivers to

the system, KVH recommends you install an

active multiswitch along with a dual-output

destacker and a splitter. The Multiple AC

Receivers Add-on Kit (KVH part number

72-0181) includes the dual-output destacker and a

splitter. The active multiswitch is sold separately

(KVH part number 19-0123).

The TracVision M3 is compatible with all

new DIRECTV receiver models

manufactured today (when wired in the

configuration shown on the previous page).

Older receiver models may function

differently, however, and KVH does not

support their use.

•

An active multiswitch amplifies the signal to

compensate for signal loss. A simple splitter or

passive multiswitch does not provide the

necessary amplification.

•

A dual-output destacker is needed to modify the

TV signal for connection to a multiswitch.

You can connect multiple TracVision and/or non-

TracVision receivers to the multiswitch. However,

any additional TracVision receivers you connect

to the multiswitch need to be configured for an

unstacked signal (follow all of the steps in

“Receiver Set to ‘Unstacked’ LNB’” on page 9.9,

except select “Unstacked” instead of “Stacked”).

A.11

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Satellite Elevation Map

Appendix B

Satellite Elevation Map

Satellite at Equator

A.13

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Index

AUDIO button, 3.7

CH button, 3.6

Index

audio/video input, 9.7

audio/video system repairs, 9.9

Auto Set, 6.5

changing channels, 2.5

changing LNB type, 9.10-9.12

changing remote ID, 3.11-3.12

channel banner, 4.3, 8.12

check mark, in program guide, 8.7

CLEAR button, 3.6

A/V jacks, A.5

access card, 8.13

backlight, 3.3, 3.8

activating the receiver, 9.6

adjusting audio settings, 8.3-8.5

adjusting video settings, 8.5-8.6

advanced setup, 8.12-8.13

Antenna light, 9.14-9.15

Antenna Power light, 3.9

banner style, 8.12

color scheme, menus, 8.6

colors, program guide, 5.10

batteries, remote control, 3.13

beeping, receiver, 2.6

blockage, 1.6, 9.5

connections

one receiver, A.4-A.5

multiple receivers, A.10-A.11

brightness, 8.6

buttons, receiver 3.9

buttons, remote control, 3.3-3.8

antenna unit

non-TracVision receiver, A.8-A.11

two receivers, A.6-A.9

connection to receiver, A.4

repairing, 9.9

connectors, receiver, A.4

contrast, 8.6

turning on, 2.3

cabling diagrams, A.3

turning off, 2.5

controlling other components, 3.10

coverage area, 1.5, 9.5

cross talk, 3.11

Caller ID tab, 4.6

arrows, in program guide, 5.5

aspect ratio, 8.6

Category Filter, 6.7-6.8

caution, 3.3, 9.9, A.3

centering the menu, 8.6

audio adjustments, 8.3-8.5

A-C

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TracVision Receiver User’s Guide

equator, 1.5

daylight saving, 8.12

ice on antenna, 9.5

erasing mail, 8.10

default settings, 8.12

icons, channel banner, 4.3

icons, menu, 4.5

deleting mail, 8.10

Family list, 6.4, 7.3

description, system, 1.4

destacker, A.8-A.11

INFO button, 3.5

FAV button, 3.5

initializing a new access card, 8.13

INPUT button, 3.8, 9.6

installing batteries, 3.12

Interactive tab, 4.6

favorite channel lists, 6.3-6.6

filtering the program guide, 6.7-6.8

footprint, satellite, 1.5

fuse, 9.4

device code, 3.10

dew on antenna, 9.5

diagnostics test, 8.13

diagram, system, 1.4

interference, remote controls, 3.11

IR eye, 3.10

future programs, viewing, 6.9

DIRECTOR buttons, 3.7

DIRECTV customer service, 7.4

DIRECTV receiver, other, A.9, A.11

dirt on antenna, 9.5

grid guide, 5.4

joystick, 3.5

GUIDE button, 3.4

Guide Options, 5.9-5.11

Guide Times, 6.9

downloading the program guide, 2.4

DVD player control, 3.8, 3.10

keyboard, 6.11

language, menu, 8.11

highlight, 1.3

elevation angle, 1.6, A.13

languages, alternate, 8.3-8.4

HUGHES button, 3.8

ellipsis, in guide field, 5.5

D-L

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Index

lights

Antenna Power, 3.9

menu functions, table, 4.7-4.9

menu system, 4.5-4.6

multiswitch, A.10-A.11

MUTE button, 3.6

power input, A.4

power switch, receiver, 2.3

powering off the system, 2.5, 2.9

Voltage, 9.14

Receiver, 9.14-9.15

Antenna, 9.14-9.15

powering on the system, 2.3-2.4, 2.8

preferences, system, 8.11-8.12

PREV CH button, 3.6

limit exceeded message, 7.4

limiting access, 7.3-7.4, 7.5-7.7

locating the RF-to-IR converter, 9.8

lock icon, 7.4

new channels, 6.6

preview channel, 9.6

New Mail icon, 8.10

noise, antenna, 2.6

number buttons, 3.7

PROG button, 3.7

Program Director, 8.7-8.9

lock override icon, 7.4

lock up, receiver, 9.8

program guide

colors, meaning, 5.10

description, 4.4

download, 2.4

locking the system, 7.3-7.4

logo guide, 5.4

OneLine Guide, 5.6

operating other components, 3.10

ordering a receiver, 3.11

ordering a remote control, 3.9

overriding lock, 7.4

lost remote, 3.9

filtering, 6.7-6.8

future programs, 6.9

preferences, 5.9-5.11

styles, 5.3-5.4

mail, 8.10

main menu, 4.5

using, 5.5

MENU button, 3.4

menu color scheme, 8.6

menu elements, 4.5

passcode, 7.4

programming, remote control, 3.10

Purchases tab, 4.6

picture-in-guide, 4.4, 5.10

power indications, 9.14

PWR button, 3.4

L-P

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TracVision Receiver User’s Guide

changing ID, 3.11-3.12

description, 1.4

saturation, 8.6

ratings limits, 7.5-7.6

scheduling programs, 8.7-8.9

SEARCH button, 3.7

ordering a replacement, 3.9

programming, 3.10

reading mail, 8.10

receiver

searching for programs, 6.10-6.12

SELECT button, 3.5

remote control ID, changing, 3.11-3.12

repairs, 9.9

activation, 9.6

beeping, 2.6

setting guide preferences, 5.9-5.11

setting system preferences, 8.11-8.12

setup, advanced, 8.12-8.13

snow on antenna, 9.5

buttons, 3.9

replacing batteries, 3.12

resetting the system, 9.4

connectors, A.4

description, 1.5

lights, 9.14-9.15

multiple, A.6-A.11

non-TracVision, A.8-A.11

ordering additional, 3.11

power switch, 2.3

repairing, 9.9

RF converter

connection to receiver, A.4

description, 1.4

software upgrade, 8.13

sorting the program guide, 5.10

spending limit, 7.7

distance from receiver, 9.8

splitter, A.6-A.11

S-Video, A.5

software upgrade, 8.13

SRS TruSurround, 8.5

safety warning, 3.3, A.3

SAT button, 3.4

Receiver light, 9.14-9.15

reception, 1.5-1.6

system startup, 2.6

Stacked LNB, setup, 9.10-9.12

status lights, 9.14-9.15

satellite

recurring programs, scheduling, 8.7

coverage area, 1.5, 9.5

elevation angle, 1.6, A.13

location, 1.5

remote control

batteries, 3.12

buttons, 3.3

symptoms, troubleshooting, 9.3

system information, 8.13

R-S

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Index

wiring

one receiver, A.4-A.5

multiple receivers, A.10-A.11

tag box, 6.3

VCR control, 3.8, 3.10

technical support, 9.13

test, 8.13

VCR control buttons, 3.8

vehicle power, A.5

non-TracVision receiver, A.8-A.11

two receivers, A.6-A.9

time limits, 7.6-7.7

VHF antenna, A.5

time zone, 8.11

video adjustments, 8.5-8.6

VIDEO button, 3.7

translucency, menu, 8.6

troubleshooting, 9.1

troubleshooting matrix, 9.3

TruSurround, 8.5

viewing a program description, 2.5

viewing future programs, 6.9

viewing mail, 8.10

TURBO button, 3.4

VOL button, 3.6

TurboTune, 5.7-5.9

Voltage light, 9.14

turning off the system, 2.5, 2.9

turning on the system, 2.3-2.4, 2.8

TV control, 3.6, 3.10

volume, 3.6

WatchWizard, 6.10-6.12

weather, inclement, 9.5

widescreen, 8.6

unlocking the system, 7.5

Unstacked LNB, 9.9

wiring diagrams, A.3

T-W

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www.kvh.com

KVH Industries, Inc. • 50 Enterprise Center • Middletown, RI 02842-5279 U.S.A . • Phone: (401) 847-3327 • Fax: (401) 849-0045 • E-mail: [email protected]

DIRECTV is a registered trademark of DIRECTV, Inc., .KVH and TracVision are registered trademarks of KVH Industries, Inc.

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