Kodak Printer 20R User Manual
KODAK PROFESSIONAL LED II Printer 20R  
Operator’s Guide  
Part No. 6B6192  
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Regulatory Information  
Radio Frequency Interference  
The United States (47 CFR Part 15 Subpart B, FCC Class A, EMC)  
This equipment has been tested and found to comply with the limits for a Class A  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference when the equipment is  
operated in a commercial environment. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with  
the instruction manual, may cause harmful interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interference at  
his own expense.  
IMPORTANT: Changes or modifications to the product that are not authorized by  
Eastman Kodak Company could void the FCC Certification and  
negate your authority to operate this product.  
Canada (ICES-003 Issue 2 Rev1 Canada, Class A, EMC)  
This Class A digital apparatus meets all requirements of the Canadian  
Interference-Causing Equipment Regulations.  
Cet appareil numerique de la classe A respecte toutes les exigences du  
Reglement sur le materiel brouilleur du Canada.  
European Union (EU, CE Marking, EMC)  
This equipment has been type tested and found to comply with the requirements  
for electromagnetic compatibility as established by European Communities  
Council Directive 89/336/EEC and Low Voltage Directive (Product Safety)  
73/23/EEC.  
Japan (VCCI, Class 1 EMC)  
The following is a translation of the above statement:  
“This equipment is in the Class 1 category (information to be used in commercial  
and/or industrial areas. Consequently, when used in a residential area or in an  
adjacent area thereto, radio interference may be caused to radios and TV  
receivers, etc. Read the instructions for correct handling”.  
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Safety Regulations  
IMPORTANT: This equipment incorporates high-voltage components. Adequate safeguards and interlocks  
have been designed into this equipment to reduce the risk of injury during normal operation.  
As with any electrical equipment of this kind, adequate ventilation must be provided to  
minimize exposure to heat, dust, ozone, and other emissions. The following labels will be  
found on the product. The exclamation point symbol (A) indicates that the user should refer  
to this guide for safety information. The hot symbol (B) indicates a hot surface area on the  
printer that should not be touched. The electrical hazard/shock warning symbol (C)  
identifies the possibility of electrical shock inside an area that should only be accessed by  
Kodak CES personnel.  
A
B
C
CAUTION:  
Before connecting or disconnecting the SCSI cable or terminator, turn off the power  
for the printer and the host computer. Also, if you replace the SCSI cable, remove the  
Ferrite bead from the existing SCSI cable and install it on the new SCSI cable.  
Environmental Regulations  
IMPORTANT: Always adhere to your local ordinances and regulations for disposal of paper, chemicals,  
filters, cleaning supplies, etc.  
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Warranty Information  
The following warranty information pertains to equipment that is installed in the United States  
only. For equipment installed in countries other than the United States, the terms and conditions  
of the new equipment warranty will be provided by the Kodak company in the country in which  
the sale is finalized, or by a Kodak-appointed distributor in those countries where Kodak does  
not have direct sales representation.  
Warranty Period  
Kodak warrants new equipment to function properly for 90 days from the date of initial  
installation. This warranty covers the purchaser of this equipment as well as anyone else who  
owns it during the warranty period.  
Warranty Repair Coverage  
If this equipment does not function properly during the warranty period, a Kodak Customer  
Equipment Services Field Engineer will repair the equipment without charge during Kodak’s  
normal working hours (usually 8:00 a.m. to 5:00 p.m., Monday through Friday). Such repair  
service will include any adjustments and/or replacement of parts required to maintain your  
equipment in good working order. Supply items are billed as required.  
Off-hours services are available at overtime rates.  
How to Obtain Service  
For technical support, service, repair and fuse replacement information, contact Eastman Kodak  
Company’s Technical Assistance Center at 1-800-822-1414.  
Limitations  
Warranty Service is limited to areas within Kodak’s established marketing centers in the  
contiguous United States, the island of Oahu in Hawaii, and certain areas of Alaska.  
This warranty does not cover circumstances beyond Kodak’s control; service or parts for any  
attachments, accessories, or alterations not marketed by Kodak, nor to correct problems  
resulting from their use.  
Damaged caused by failure to meet electrical specifications in this manual will not be covered  
under the warranty or service agreement claim.  
Damage to the imaging shoe as a result of customer misuse or abuse will not be covered under  
the warranty or service agreement claim. Do not use sharp objects to clear paper in this area.  
Kodak makes no other warranties, express, implied or of merchantability, for this  
equipment.  
Repair or replacement without charge is Kodak’s only obligation under this warranty. Kodak will  
not be responsible for any consequential or incidental damages resulting from the sale, use or  
improper functioning of this equipment, even if loss or damage is caused by the negligence or  
other fault of Kodak.  
Such damages, for which Kodak will not be responsible, include, but are not limited to, loss of  
revenue of profit, downtime costs, loss of use of the equipment, cost of any substitute  
equipment, facilities or services or claims of your customers for such damages.  
This limitation of liability will not apply to claims for injury to persons or damage to property  
caused by the sole negligence or fault of Kodak or by persons under its direction or control.  
Kodak Service Agreements  
For information on Kodak Service Agreements, call Kodak Service Marketing Operations  
at 1-800-645-6325.  
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Table Of Contents  
About This Guide..................................................................................................................................... xiii  
Using This Guide.................................................................................................................... xiii  
About Other Publications ...................................................................................................... xiv  
Software Included With the Printer........................................................................................ xiv  
Getting Help from Kodak........................................................................................................ xv  
1 Introduction........................................................................................................................................... 1-1  
Product Description............................................................................................................... 1-1  
SCSI Interface ................................................................................................................ 1-1  
KODAK PROFESSIONAL LED II Printer 20R................................................................ 1-1  
Installation and Service .................................................................................................. 1-1  
Equipment Overview............................................................................................................. 1-2  
2 Using the System ................................................................................................................................. 2-1  
Starting up the Printer ........................................................................................................... 2-1  
Calibrating the Printer ........................................................................................................... 2-2  
Obtaining Densities ........................................................................................................ 2-5  
Obtaining Densities from a File ................................................................................2-5  
Using the Densitometer to Read Densities ..............................................................2-5  
Completing the Calibration ............................................................................................. 2-6  
Making Prints ........................................................................................................................ 2-8  
Shutting Down the Printer ..................................................................................................... 2-8  
Soft Shutdown ................................................................................................................ 2-8  
Hard Shutdown............................................................................................................... 2-9  
3 Operating Procedures .......................................................................................................................... 3-1  
Operator Control Panel (OCP).............................................................................................. 3-2  
OCP Key/Light Descriptions ........................................................................................... 3-3  
Menu ........................................................................................................................3-4  
Taking the Printer Offline .........................................................................................3-4  
Cancelling Jobs ........................................................................................................3-4  
Printing Deferred or Buffered Jobs ...........................................................................3-4  
Status Messages ............................................................................................................ 3-5  
Loading Paper Into the Supply Cassette............................................................................... 3-6  
Removing the Supply Cassette ...................................................................................... 3-6  
Loading the Paper .......................................................................................................... 3-7  
Attaching a Digital Paper Saver.................................................................................... 3-10  
Installing the Loaded Paper Supply Into the Printer ..................................................... 3-12  
Installing the Takeup Cassette............................................................................................ 3-14  
Preparing the Takeup Cassette.................................................................................... 3-14  
Installing the Takeup Cassette ..................................................................................... 3-15  
Cinching the Media to the Cardboard Core .................................................................. 3-17  
Unloading the Paper from the Printer.................................................................................. 3-19  
Reaching the End of Roll of Paper...................................................................................... 3-19  
Removing the Takeup Cassette.......................................................................................... 3-20  
Removing Exposed Paper from the Takeup Cassette.................................................. 3-21  
Adjusting the Paper Hole Punchers ................................................................................... 3-22  
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Using the Printer Features .................................................................................................. 3-23  
Accessing the Menu ..................................................................................................... 3-23  
Unloading Paper........................................................................................................... 3-23  
Unloading the Supply and Takeup .........................................................................3-23  
Unloading the Takeup and Rethread .....................................................................3-23  
Shutdown and Restart .................................................................................................. 3-24  
Shutdown ...............................................................................................................3-24  
Restart ....................................................................................................................3-24  
Selecting a Loading Option .......................................................................................... 3-24  
Paper Loading Options ..........................................................................................3-25  
Selecting the Paper Load Option ...........................................................................3-25  
Changing the Paper Loading Option ......................................................................3-26  
Additional Paper Loss ............................................................................................3-26  
Changing the Length of Paper Remaining on the Supply Roll ..................................... 3-26  
Setting the Length of the Paper Trailer......................................................................... 3-27  
Setting the Punches ..................................................................................................... 3-27  
Determining the Location of the Cut and Order Punches ......................................3-28  
Using the Automatic Roll ID.......................................................................................... 3-29  
Using Page Starts......................................................................................................... 3-29  
Setting the Page Starts Value ................................................................................3-30  
Producing Borderless Prints ...................................................................................3-30  
Resetting the Defaults .................................................................................................. 3-31  
Resetting the Parameters ......................................................................................3-31  
Resetting the Printing LUTs ...................................................................................3-31  
Resetting the Copyright Detection LUTs ................................................................3-32  
Selecting the SCSI Ports .............................................................................................. 3-32  
Setting the Target Pad Reads ...................................................................................... 3-32  
Selecting A Modem ...................................................................................................... 3-33  
Resetting the Modem Port .....................................................................................3-33  
Checking the Modem Presence .............................................................................3-33  
Setting the Time and Date............................................................................................ 3-33  
Setting the Current Time ........................................................................................3-33  
Setting the Current Date ........................................................................................3-33  
Setting the Current Day ..........................................................................................3-34  
Setting the Amount of Space Between Images ............................................................ 3-34  
Changing the Units of Measurement for Paper Sizes................................................... 3-35  
Changing the Gutter Width ........................................................................................... 3-35  
Accessing the Software Version Number ..................................................................... 3-35  
Setting the Copyright Detection Feature ...................................................................... 3-36  
Handling and Storing the Paper.......................................................................................... 3-37  
Storing Paper by Using the Soft Shutdown Feature..................................................... 3-37  
About Printing...................................................................................................................... 3-37  
Image Size.................................................................................................................... 3-37  
Buffered and Unbuffered Jobs (or Deferred and Immediate) ....................................... 3-37  
Host Software Functions Supported By the Printer ...................................................... 3-38  
Bar Coding .............................................................................................................3-38  
Pixel Doubling ........................................................................................................3-38  
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4 Maintaining the Equipment................................................................................................................... 4-1  
Maintaining the Printer .......................................................................................................... 4-1  
Daily Maintenance .......................................................................................................... 4-1  
Calibrating the Printer ..............................................................................................4-1  
Removing the Punch Chad ......................................................................................4-2  
Periodic Maintenance ..................................................................................................... 4-3  
Replacing the Air Filter .............................................................................................4-3  
5 Diagnostics and Troubleshooting ......................................................................................................... 5-1  
Printer Error Messages ......................................................................................................... 5-1  
Manual or Automatic Reinitialization............................................................................... 5-1  
Printer Paper Path .......................................................................................................... 5-2  
Printer Error Messages................................................................................................... 5-3  
Miscellaneous Printer Error Messages........................................................................... 5-8  
Clearing Paper Jams ...................................................................................................... 5-9  
Troubleshooting Observable Errors.............................................................................. 5-11  
Additional Troubleshooting Tips for the Printer............................................................. 5-13  
Calibration Troubleshooting ................................................................................................ 5-14  
Calibration Graph ......................................................................................................... 5-14  
Numbered Error Messages .......................................................................................... 5-14  
Non-Numeric Error Messages ...................................................................................... 5-21  
Getting Additional Help ....................................................................................................... 5-22  
Appendix A: Ordering Supplies .............................................................................................................. A-1  
Accessories.......................................................................................................................... A-1  
Supplies ............................................................................................................................... A-1  
Standard (U.S.) Paper.......................................................................................................... A-2  
Metric Paper......................................................................................................................... A-2  
Leaders and Splice Tape ..................................................................................................... A-3  
Publications.......................................................................................................................... A-3  
Appendix B: Specifications..................................................................................................................... B-1  
Printer Specifications ........................................................................................................... B-1  
Dimensions and Weight................................................................................................. B-1  
Acoustic Specifications.................................................................................................. B-1  
Site Requirements................................................................................................................ B-2  
Operator and Service Access........................................................................................ B-2  
Floor Requirements....................................................................................................... B-2  
Electrical ........................................................................................................................ B-3  
Power Cords.................................................................................................................. B-3  
Power Outlets ................................................................................................................ B-4  
Line Frequency.............................................................................................................. B-4  
Line Voltage................................................................................................................... B-5  
Power Receptacles (U.S. and Canada)......................................................................... B-6  
Printer Power Receptacles (Europe) ............................................................................. B-7  
Telephone line ............................................................................................................... B-8  
Densitometer ................................................................................................................. B-8  
SCSI Cable.................................................................................................................... B-8  
Operating Environment.................................................................................................. B-8  
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Appendix C: Additional Calibration Information...................................................................................... C-1  
Installing the Calibration Software........................................................................................ C-1  
System Requirements ................................................................................................... C-1  
Installation Procedure.................................................................................................... C-2  
Kodak Device Calibration Software...................................................................................... C-4  
Application Window Definitions ..................................................................................... C-4  
Starting the Kodak Device Calibration Software............................................................ C-6  
Adding a Device ............................................................................................................ C-6  
Editing the Log Settings................................................................................................. C-8  
Updating a Device ......................................................................................................... C-9  
Deleting a Device ........................................................................................................ C-10  
Advanced Features of the LED II Calibration Software...................................................... C-11  
Viewing Graphs ........................................................................................................... C-11  
Sending LUTs.............................................................................................................. C-16  
Sending Targets .......................................................................................................... C-17  
Editing the Calibration Configuration ........................................................................... C-20  
Editing Information on the Procedure Tab ............................................................ C-22  
Editing Information on the Density Source Tab ..................................................... C-24  
Editing Information on the Aim Tab ....................................................................... C-25  
Editing Information on the History Tab .................................................................. C-26  
Editing Information on the Paper Tab .................................................................... C-27  
Editing Information on the DP2 (Windows NT) or KPIS (Macintosh) Tab ............. C-27  
Completing the Edit Configuration ........................................................................ C-31  
Creating a Density File for Use with Calibration .......................................................... C-32  
File Formats................................................................................................................. C-32  
Installing the Densitometer................................................................................................. C-33  
Appendix D: Using the Image Print Server Software.............................................................................. D-1  
Installing the IPS Software................................................................................................... D-1  
Hardware Requirements................................................................................................ D-1  
Software Requirements ................................................................................................. D-1  
Installing the Software ................................................................................................... D-2  
Using the Image Print Server............................................................................................... D-2  
Inserting Images into the Print Queue ........................................................................... D-2  
Source Directory Insertion ....................................................................................... D-2  
Menu Bar Insertion .................................................................................................. D-2  
Suspending and Resuming ........................................................................................... D-3  
Failed Jobs .................................................................................................................... D-3  
Attended Operation ....................................................................................................... D-3  
Enqueue Example ......................................................................................................... D-4  
Dialog Boxes and Print Options ........................................................................................... D-6  
Option Descriptions ....................................................................................................... D-7  
Enqueue Dialog Box...................................................................................................... D-8  
Option Descriptions ................................................................................................. D-8  
Source Directory Preferences Dialog Box ..................................................................... D-9  
Option Descriptions ................................................................................................. D-9  
Initialize Default Parameters Dialog Box ..................................................................... D-10  
Description ............................................................................................................ D-10  
File Format Details ...................................................................................................... D-10  
Supported Tags ........................................................................................................... D-10  
LZW Compression....................................................................................................... D-10  
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Appendix E: Using the PHOTOSHOP Export Module............................................................................ E-1  
Installing the Export Module................................................................................................. E-1  
Hardware Requirements................................................................................................ E-1  
Software Requirements ................................................................................................. E-1  
Installing the Software ................................................................................................... E-2  
Printing Images .................................................................................................................... E-3  
Dialog Boxes and Print Options ........................................................................................... E-6  
KODAK LED Main Dialog Box....................................................................................... E-6  
Option Descriptions ................................................................................................. E-6  
Other options ........................................................................................................... E-7  
Punch Attributes ............................................................................................................ E-7  
Option Descriptions ................................................................................................. E-7  
Page Layout Attributes ................................................................................................. E-8  
Option Descriptions ................................................................................................. E-8  
Select an LED Printer Dialog Box.................................................................................. E-8  
Option Descriptions ....................................................................................................... E-9  
Printer Status Dialog Box .............................................................................................. E-9  
Option Descriptions ..................................................................................................... E-10  
Troubleshooting ................................................................................................................. E-10  
Error messages ........................................................................................................... E-10  
General error messages ....................................................................................... E-10  
Other Problems ..................................................................................................... E-11  
Index.................................................................................................................................................. Index-1  
September 2000  
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About This Guide  
This is a User’s Guide for the KODAK PROFESSIONAL LED II Printer 20R. It  
provides step-by-step instructions for the operations you perform while using the  
Printer. It also includes procedures and information for operating, maintaining,  
troubleshooting, and calibrating the printer.  
Also included in this guide are instructions for installing and using the various  
software packages needed.  
This guide is intended for personnel who operate this system. It assumes that you  
can perform basic computer operations.WINDOWS NT and MACINTOSH  
Platforms are supported in this guide.  
Using This Guide  
This guide is organized as follows:  
Chapter 1  
Introduction—describes and illustrates the KODAK  
PROFESSIONAL LED II Printer 20R. This chapter includes  
general and introductory information for all of the equipment.  
Chapter 2  
Using the System—explains how to use the printer. It  
includes the step-by-step instructions for daily operation,  
from startup to shutdown.  
Chapter 3  
Chapter 4  
System Operating Procedures—provides an overview of  
the OCP and all of the procedures for operating the Printer.  
Maintaining the Equipment—includes the information that  
you need to properly maintain the printer. All maintenance  
procedures are categorized by frequency.  
Chapter 5  
Diagnostics and Troubleshooting—provides an error  
code listing, solutions to common operational problems for  
the printer and calibration. It also provides information for  
obtaining additional help.  
Appendix A  
Ordering Equipment, Accessories, and Supplies—  
provides ordering information for many associated items. It  
includes information such as size, quantities, and catalog  
numbers.  
Appendix B  
Appendix C  
Specifications—provides specifications, site  
requirements, andenvironmental information for thesystem.  
Calibrating the Printer—describes the calibration  
functions for the KODAK Calibration Software as well as  
Printer Calibration Software.  
Appendices D-F Software—explains how to install and use the software that  
is included with the printer.  
September 2000  
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About This Guide  
About Other Publications  
The following publication is included with the printer:  
Quick Reference Guide for the KODAK PROFESSIONAL LED II Printer 20R  
and the KODAK PROFESSIONAL LED II Processor 20R–provides quick and  
easily accessible information for operating and maintaining the printer as well as  
answers to common printer problems and hints for operating the processor. Keep  
the Quick Reference Guide close to your printer.  
Software Included With the Printer  
The compact disc (CD) included with the KODAK PROFESSIONAL LED II Printer  
20R contains the KODAK Calibration Software and the Printer Calibration  
Software for WINDOWS NT and MACINTOSH Host Computers. It also includes  
additional applications the printer can interface with.  
This software is usually installed by a Kodak representative. However, installation  
instructions are included in this Operator’s Guide.  
A PDF file of this Operator’s Guide is also included on the CD.  
You can find the latest software and documentation for the KODAK  
PROFESSIONAL LED II Printers on the Kodak Web site: www.kodak.com.  
xiv  
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About This Guide  
Getting Help from Kodak  
Your Kodak sales representative is the best source for information about setting  
up and operating your printer and for obtaining accessories and supplies. Please  
contact your Kodak sales representative if you have any questions.  
Kodak Sales Representative:___________________________  
Representative’s Telephone Number:_____________________  
K-Number:_________________________________________  
In addition, for technical support in the U.S., call 1-800-3Kodak3 between  
8:00 a.m. and 11:00 p.m. Eastern Standard Time on regular business days.  
Telephone numbers for help outside the United States are in the Chapter 5,  
Diagnostics and Troubleshooting.  
You can also use the technical support number for information on:  
•
•
•
•
•
operating the printer  
how or where to obtain supplies  
how to obtain service  
the warranty  
other Kodak products  
If you are calling for technical support, please know your printer’s K-Number. The  
K-Number label is attached to the front of the printer, next to the operator  
control panel.  
Product Literature  
The faxback number for product literature is 1-800-508-1531. You may call this  
number 7 days a week, 24 hours a day.  
September 2000  
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1 Introduction  
This chapter includes the following information about the KODAK  
PROFESSIONAL LED II Printer 20R:  
Product Description ...........................................................................................1-1  
SCSI Interface .............................................................................................1-1  
KODAK PROFESSIONAL LED II Printer 20R ............................................1-1  
Installation and Service ...............................................................................1-2  
Equipment Overview ..........................................................................................1-2  
Product Description  
The KODAK PROFESSIONAL LED II 20R printing system offers a combination of  
printing options that produces photographic quality output of digital images. The  
images are printed at a resolution of 250 dpi and at sizes varying from 8 x 10 in. to  
20 x 33 in.  
Images printed with this system are comparable to images produced on an optical  
printer. By using KODAK PROFESSIONAL Digital Paper with proper color  
management, the 20R printer provides the “look” of VPS film on KODAK PORTRA  
or SUPRA Paper, or GOLD Film on KODAK EKTACOLOR Edge Paper.  
The system consists of a MACINTOSH or PC host computer to manage and  
manipulate the digital source image, a SCSI interface to transfer the digital image  
to the printing system, and the KODAK PROFESSIONAL LED II Printer 20R to  
expose the digital image.  
You can use a variety of software applications (such as KODAK Image Print  
Server Software) to manage and manipulate the digital images.  
SCSI Interface  
A SCSI cable connects the host computer to the KODAK PROFESSIONAL LED II  
Printer 20R. This interface transfers the digital image data from the host computer  
to the printer.  
KODAK PROFESSIONAL LED II Printer 20R  
The KODAK PROFESSIONAL LED II Printer 20R exposes digital images on  
photographic quality paper using a sophisticated technology involving Light  
Emitting Diodes (LEDs). The printer uses KODAK PROFESSIONAL Digital Paper,  
in 10, 11, 12, 20 inch and A4 widths to create prints of 6.5 x 10 in. to 20 x 33 in.  
The images are wound onto a takeup roll which is then taken to an RA-4  
processor for developing.  
Installation and Service  
The KODAK PROFESSIONAL LED II Printer 20R printer must be installed and  
serviced by a qualified Kodak service representative.  
September 2000  
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Introduction  
Equipment Overview  
Front View  
paper supply  
door  
printer  
paper takeup  
door  
host computer and SCSI cable  
(not included)  
front  
slack loop  
door  
operator  
control panel  
densitometer (not included)  
front door  
Rear View  
connector  
ports  
circuit  
breaker  
back door  
back slack loop door  
power cord  
1-2  
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2 Using the System  
This chapter explains how to use the KODAK PROFESSIONAL LED II Printer  
20R. It takes you from startup to shutdown. Topics include:  
Starting up the Printer ........................................................................................2-1  
Calibrating the Printer ........................................................................................2-2  
Obtaining Densities .....................................................................................2-4  
Completing the Calibration ..........................................................................2-6  
Making Prints .....................................................................................................2-7  
Shutting Down the Printer ..................................................................................2-8  
Soft Shutdown..............................................................................................2-8  
Hard Shutdown ...........................................................................................2-9  
Starting up the Printer  
1. If needed, turn the circuit breaker on the back of the printer on.  
2. Press the Start key on the OCP to begin the printer initialization process.  
If paper is loaded, when initialization is complete (3 to 4 minutes) the  
message “Status: ON LINE - Ready” appears on the OCP. Startup is complete  
and the printer is ready to print. Turn the host computer on; then go to the next  
page and calibrate the printer.  
If paper is not loaded, the message “Out of paper, open supply door  
to load” appears on the OCP. Do the procedures below.  
• “Loading Paper Into the Supply Cassette” on page 3-6  
• “Installing the Takeup Cassette” on page 3-14  
When “On-line and Ready” is displayed, turn the host computer on. Go to  
the next page and calibrate the printer.  
September 2000  
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Using the System  
Calibrating the Printer  
You need to calibrate the printer when you start the system up each day. You also  
need to calibrate the printer when:  
• you change paper  
• print quality is questionable  
• the temperature at the site changes more than 5° F (2.8° C)  
• if running more than one shift, at the beginning of each shift  
If you are calibrating at any time other than during the daily startup procedure:  
Before you begin, make sure the printer is not receiving printing commands from  
the host.  
NOTE: Most windows displayed in this section are from the Windows NT version  
of the software. The windows for the Macintosh version of the software are  
similar.  
For information about editing the calibration settings (for example, you may want  
to display a calibration graph only if calibration is out of tolerance), see “Editing  
the Calibration Configuration” on page C-20.  
To calibrate the printer:  
1. Check that:  
• the densitometer is connected and calibrated  
• the printer status is “Online and Ready”  
• the processor is in control  
• the calibration application is running  
2. Select the icon for the LED Printer on the KODAK Device Calibration screen  
and click the Calibrate icon. The calibration software needs complete control  
of the printer to successfully calibrate the printer.  
IMPORTANT:If no icon appears on the KODAK Device Calibration screen, you  
need to add a calibration device. See “Adding a Device” on  
page C-6.  
Calibrate  
icon  
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Using the System  
The LED Calibration screen appears.  
3. Click Go to start the calibration cycle.  
Go icon  
This icon highlights after  
you select Go  
Downloading LUTs and Sending Test Print highlights.  
If the configuration file specifies to Ask if processor is in control, the  
Process In Control dialog box appears.  
The processor is critical to printer calibration. You can calibrate the printer  
only if the processor is in control. Densitometers require calibration at regular  
intervals. Refer to your densitometer’s manual for instructions on how to  
calibrate your densitometer.  
4. Click Yes.  
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Using the System  
The Send LUT to Printer screen appears.  
NOTE: The highlighted LUT in the dialog box above is the most recent  
calibration LUT.  
5. Click either Load Selected LUT or Load Custom LUT (or Cancel to cancel  
the calibration process).  
If you click Load Selected LUT, the system automatically downloads the  
highlighted LUT to the printer to create a test print.  
When the test print has been sent, the Scanning Processed Print with  
Densitometer status icon on the LED Printer Calibration screen is  
highlighted.  
Go to “Obtaining Densities” on page 2-5.  
6. If you selected Load Custom LUT in step 5, the Open dialog box appears.  
Select or type the name of the LUT file you want and click Open.  
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Using the System  
The system automatically downloads the LUT file to the printer to create a test  
print. When the test print has been sent to the printer, the Scanning  
Processed Print with Densitometer status icon on the KODAK LED Printer  
Calibration screen is highlighted.  
Obtaining Densities  
Obtaining Densities from a File  
If the configuration settings include obtaining the density data from a file, the  
Waiting for Density File dialog box appears. Otherwise, go to “Using the  
Densitometer to Read Densities.”  
NOTE: Tocreate a densityfile, see “Creatinga Density File for Use with Calibration”  
on page C-32.  
1. Click OK to continue with the calibration process.  
2. Go to “Completing the Calibration” on page 2-6.  
Using the Densitometer to Read Densities  
Do the following to scan the neutral (gray) patches on the processed test print into  
the densitometer (refer to your densitometer manual for detailed instructions on  
using the densitometer):  
1. Slide the lever on the densitometer to position 15. Align the edge of the test  
print with the lever on the densitometer. Gently feed the test print through the  
densitometer to scan the patches labeled “even”.  
2. Slide the lever on the densitometer to position 20. Align the edge of the test  
print with the lever on the densitometer. Gently feed the test print through the  
densitometer to scan the patches labeled “odd”.  
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Using the System  
3. Slide the lever on the densitometer to position 30. Align the edge of the test  
print with the lever on the densitometer. Gently feed the test print through the  
densitometer to scan the patches labeled “both”.  
Lever  
Test print  
If the test print is read successfully, several messages will appear in the status  
bar; the final message indicates that the densitometer values have been  
successfully received. Go to “Completing the Calibration.”  
If the test print is not read successfully, refer to “Calibration Troubleshooting”  
on page 5-14.  
Completing the Calibration  
1. If calibration is in tolerance, the LUT Attributes dialog box appears.  
a. Enter a name or comment in the dialog box. The comment you enter will  
appear on the Send LUT to Printer screen to identify the LUT file with a  
name that is meaningful to you (up to 75 characters).  
b. Click OK.  
The new printing LUT is calculated and downloaded. “Calibration  
Complete” appears in the status bar. The calibration is complete.  
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2. If calibration is out of tolerance, it may be necessary to run four or more  
iterations of the calibration cycle to achieve a successful calibration.  
If the print densities are out of tolerance, a graph appears, allowing you to  
select the type of data and planes that you want to see displayed.  
a. Click OK.  
The following list of options appears.  
Re-read the densitometer values is the most useful when the graphs  
show an unusual plot. Rereading the test print lets you validate the graph,  
then returns you to the Out of Tolerance dialog box.  
Iterate again using a newly calculated calibration LUT allows you to  
keep printing test prints with the newly created LUT without having to save  
the LUT table.  
Calculate and download a printing LUT and stop: When you select this  
option, the file is saved and given the same creation date and time as the  
name.  
Cancel and return the printer to its original state saves nothing. Any  
corrupted data created after you saved the last time is thrown away.  
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Using the System  
b. Select one of the four options to try to complete the calibration  
successfully.  
• If the Out of Tolerance dialog box appears again, repeat this step until  
you get a successful calibration; go to step 1.  
• If you cannot get a successful calibration, request help from a system  
administrator or service person.  
Making Prints  
You can make prints using the LED Printer 20R with a wide variety of applications  
that run on WINDOWS NT Computers and MACINTOSH Computers. One  
application that is widely used for printing is the KODAK PROFESSIONAL  
Imaging System.  
Two applications that you may wish to print from are included with the system.  
You can use the KODAK PROFESSIONAL Image Print Server for WINDOWS NT  
to print TIFF images. You can use the Export Module for ADOBE PHOTOSHOP  
that runs on MACINTOSH Computers to print images from the PHOTOSHOP  
application.  
For more information about these applications, see the appropriate Appendix in  
this guide.  
Shutting Down the Printer  
There are two methods for shutting down the printer. The soft shutdown method is  
the recommended way to shut down the printer overnight or for a period of several  
hours. The hard shutdown method should be used for shutting down the printer  
for an extended period of time (several days or longer).  
Soft Shutdown  
IMPORTANT: The soft shutdown method ensures that all printer information is  
saved and that the print head is safely turned off if paper is loaded  
in the printer.  
1. Check that all jobs in the print queue are printed.  
2. Press the On/Off Line key on the OCP to take the printer offline.  
3. Press the Menu button on the OCP to access the menu.  
4. Select “Shutdown” in the message display.  
5. Press the Start key.  
6. Select “Shutdown now” in the message display.  
7. Press the Select key to begin the shutdown.  
NOTE: If any jobs are not complete, you will be asked if you want to delete the  
remaining jobs before you can select Shutdown.  
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Hard Shutdown  
Use this method for shutting down the printer for an extended period of time  
(several days or longer).  
1. Do a soft shutdown. See “Soft Shutdown” on page 2-8.  
CAUTION: Turn off the circuit breaker only after doing the soft shutdown.  
Otherwise, you could lose printer status information and will  
cause dark lines to appear in the middle of the prints if paper  
is loaded.  
2. Turn off the circuit breaker on the back of the printer.  
circuit breaker  
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3 Operating Procedures  
This section provides the information you need to operate the KODAK  
PROFESSIONAL LED II Printer 20R. Topics include:  
Operator Control Panel (OCP) ...........................................................................3-2  
OCP Key/Light Descriptions ........................................................................3-3  
Status Messages .........................................................................................3-5  
Loading Paper Into the Supply Cassette ...........................................................3-6  
Removing the Supply Cassette....................................................................3-6  
Loading the Paper .......................................................................................3-7  
Attaching a Digital Paper Saver ................................................................3-10  
Installing the Loaded Paper Supply Into the Printer ..................................3-12  
Installing the Takeup Cassette ........................................................................3-14  
Preparing the Takeup Cassette ................................................................3-14  
Installing the Takeup Cassette ..................................................................3-15  
Cinching the Media to the Cardboard Core ...............................................3-17  
Unloading the Paper from the Printer ..............................................................3-19  
Reaching the End of Roll of Paper ..................................................................3-19  
Removing the Takeup Cassette ......................................................................3-20  
Removing Exposed Paper From the Takeup Cassette .............................3-21  
Adjusting the Paper Hole Punchers ................................................................3-22  
Using the Printer Features ...............................................................................3-23  
Accessing the Menu ..................................................................................3-23  
Unloading Paper .......................................................................................3-23  
Shutdown and Restart ...............................................................................3-24  
Selecting a Loading Option .......................................................................3-24  
Changing the Length of Paper Remaining on the Supply Roll ..................3-26  
Setting the Length of the Paper Trailer .....................................................3-27  
Setting the Punches ..................................................................................3-27  
Using the Automatic Roll ID ......................................................................3-29  
Using Page Starts .....................................................................................3-29  
Resetting the Defaults ...............................................................................3-31  
Selecting the SCSI Ports ...........................................................................3-32  
Setting the Target Pad Reads ...................................................................3-32  
Selecting A Modem ...................................................................................3-33  
Setting the Time and Date ........................................................................3-33  
Setting the Amount of Space Between Images .........................................3-34  
Changing the Units of Measurement for Paper Sizes ...............................3-35  
Changing the Gutter Width ........................................................................3-35  
Accessing the Software Version Number ..................................................3-35  
Setting the Copyright Detection Feature ...................................................3-36  
Handling and Storing the Paper .......................................................................3-37  
Storing Paper by Using the Soft Shutdown Feature .................................3-37  
About Printing ..................................................................................................3-37  
Image Size ................................................................................................3-37  
Buffered and Unbuffered Jobs (or Deferred and Immediate) ....................3-37  
Host Software Functions Supported By the Printer ...................................3-38  
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Operating Procedures  
Operator Control Panel (OCP)  
The operator control panel (OCP) for the printer allows you to view and control:  
current status of the printer  
current time of day  
•
•
•
•
•
•
•
paper specifications  
error and power status  
cancel, on/off line and menu functions  
parameters of the printer  
error messages  
LED indicator  
lights  
time of day  
current status  
LCD display  
Power  
Error Standby  
Status: Initializing  
2:43  
Pages Waiting:  
PaperWidth:
Paper Takeup:
Paper Supply:  
Start  
Cancel  
On/Off Line  
Menu  
Select  
Select  
key  
printing information  
Up, Down, and Right  
select keys  
function keys  
The display on the OCP is a 4 line by 40 character liquid crystal display (LCD). An  
audible beeper is installed to the right of the LCD display. Each of the function  
keys also operates as the arrow key (selector) directly below it when Menu has  
been pressed. LED indicator lights illuminate to indicate power, error, and standby  
statuses.  
The operator control panel (OCP) displays the current status of the printer,  
including the following information:  
•
•
•
•
Pages Waiting – the number of printing jobs that are waiting in the print  
queue/buffer  
Paper Supply – the approximate amount of paper left in the paper cassette.  
This information is input by you and is for your convenience only  
Paper Width – the width of the current roll of paper that is installed in the  
printer  
Paper Takeup – the amount of paper that has been fed into the takeup  
(“**” will appear in this field if the paper is not cinched in the takeup cassette)  
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Operating Procedures  
OCP Key/Light Descriptions  
Key /LED  
Indicator Light  
Key/Light  
Description/Function  
Start Key  
The Start key turns on the power for the printer when the printer has  
been shut down through the OCP. When using the OCP menu, the  
Start key functions as a Select key to select the highlighted item  
from the OCP menu.  
Start  
Cancel Key  
Pressing Cancel causes the job that is currently printing to quit. In  
addition, the printer automatically goes into the Offline mode after  
the current printing job has quit.  
Cancel  
On/Off Line Key This key toggles between the Online and Offline modes. If you press  
this key when the printer is in the Online mode, the printer goes into  
the Offline mode. If you press this key when the printer is in the  
Offline mode, the printer goes into the Online mode.  
On/Off Line  
Menu Key  
Pressing this key activates the menu for the OCP when the printer  
Menu  
is in the Offline mode.  
Arrow Keys  
When using the OCP menu, the Cancel key functions as a Right  
Arrow, the On/Off Line key functions as an Up Arrow, and the  
Menu key functions as a Down Arrow.  
Select Key  
When using the OCP menu, the Start key functions as a Select key  
Select  
to select the highlighted item from the OCP menu.  
Power Light  
Error Light  
The power light illuminates to indicate that the main power for the  
printer is on.  
Power  
Error  
The error light illuminates to indicate that a printer error occurred.  
Standby Light  
The standby light illuminates to indicate that the printer has been  
shut down from the OCP and is now in the Standby mode, waiting  
for Start to be pressed.  
Standby  
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Operating Procedures  
Menu  
The menu allows you to access other printer features.  
NOTE: To access the menu, the print queue must not have any pages waiting to  
be printed.  
1. Press On/Off Line to take the printer offline.  
2. Press Menu.  
Taking the Printer Offline  
This feature is useful when you need to access the printer OCP menu.  
When the printer is offline, it cannot send jobs to the processor or accept jobs  
from the host.  
To take the printer offline, press On/Off Line on the OCP. If a job is printing when  
you take the printer offline, the job will complete printing.  
Online Mode  
The Online mode is the normal mode and must be activated for the printer to  
accept print jobs from the host computer.  
Offline Mode  
When the printer is in the Offline mode it cannot accept print jobs from the host  
computer. When an error occurs, the printer is automatically placed into the  
Offline mode.  
Cancelling Jobs  
To cancel the sheet currently being printed, press Cancel on the OCP. After the  
sheet has been cancelled, the printer automatically toggles to the Offline mode.  
To cancel all jobs waiting to be printed:  
1. Press Cancel on the OCP to cancel the sheet that is currently printing.  
2. Press Menu twice.  
Printing Deferred or Buffered Jobs  
“Pages Deferred” displays on the OCP and a number other than zero displays in  
the Pages Waiting field when one or more jobs are waiting to be printed.  
1. Press On/Off Line to take the printer offline.  
2. Press Menu.  
3. Press Start to print the jobs.  
3-4  
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Operating Procedures  
Status Messages  
Status messages display on the LCD display of the OCP to indicate the status or  
current state of the printer.  
Status Message/Printer State  
Definition  
status: ON LINE – Ready  
The printer is idle and ready to accept jobs.  
status: ON LINE – Processing  
The printer is currently downloading or processing a  
job.  
status: ON LINE – Pages Deferred  
Pages are waiting and nothing is being  
downloaded. If jobs were sent with the “Defer Print”  
or “Buffer” option, the printer is waiting for more  
data to fill the frame store.  
status: ON LINE – Printing  
The printer is printing and may also be processing  
more jobs.  
status: OFF LINE – Idle  
The printer is currently offline. No jobs exist in the  
printer. “Idle” is used instead of “Ready” because  
the printer is actually idle (not doing anything) and  
will not accept jobs.  
status: OFF LINE – Processing  
The printer is offline but a job is being downloaded.  
A print cycle will not be initiated.  
status: OFF LINE – Pages Deferred  
The printer is offline but there are jobs in the printer  
that are waiting to be printed. A print cycle will not  
be initiated.  
status: OFF LINE – Printing  
The printer will complete the current print cycle and  
then pause.  
status: OFF LINE – Cancelling  
Cancel was pressed when the printer was printing.  
The sheet that was printing was immediately  
terminated. This message is also displayed when  
you select “Yes” to the prompt to cancel all  
remaining jobs when you enter the menu.  
status: Initializing  
The printer is powering up (after Standby has been  
pressed or the printer has been turned on).  
status: ON LINE – Resetting  
The print engine is being reset because of an error  
or operator intervention. The printer will return to the  
“ON LINE – Ready” state after the machine reset is  
complete (even if the printer was offline because of  
an error or key that was pressed before the reset).  
status: Printer Error:  
<Error Message>  
A printer error (such as a paper jam) has occurred.  
The error message is displayed on the second line  
of the display. For a complete list of error  
messages, see “Printer Error Messages” on  
page 5-1.  
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Operating Procedures  
Loading Paper Into the Supply Cassette  
WARNING: Move the supply cassette from the printer to a table to load or  
unload paper.  
One 10- to 20-inch supply cassette and one 10- to 20-inch takeup cassette are  
included with the printer and are designed to hold rolls of paper that are 10-, 11-,  
12-, 20-inch, and A4 widths.  
The supply cassette and takeup cassette are not interchangeable.  
Removing the Supply Cassette  
1. Open the paper supply door.  
2. Unlock the cassette clamp for the supply cassette.  
3. Remove the empty supply cassette.  
supply cassette  
cassette  
clamp  
paper supply  
door  
3-6  
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Operating Procedures  
Loading the Paper  
1. Unlock the supply cassette locks.  
2. Open the supply cassette.  
3. If necessary, remove paper scraps from the core support assembly.  
4. Remove the old core and support assembly from the supply cassette.  
NOTE: Keep the felt surfaces clean to prevent scratches on the paper.  
old core and core support assembly  
felt  
felt  
supply cassette locks  
5. Remove the screw lock and the old cardboard core from the core support  
assembly.  
6. Pull the metal spring for the screw adjuster away from the gear and slide the  
screw adjuster to the correct position until it locks into place in the detent.  
screw adjuster  
cardboard core  
gear  
screw lock  
core support  
assembly  
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Operating Procedures  
TIP: Practice the following steps in the light with an empty cardboard core  
before you load a new roll of paper in the dark.  
CAUTION: Loading paper into the paper cassette must be completed in  
a darkroom with the lights off.  
7. Position the paper so that the lead edge of the paper is away from you.  
8. Insert the core support assembly from the left side into the roll of paper as  
shown.  
9. Push the cardboard core toward the gear until it engages the detent.  
detent  
cardboard core  
10. Install the screw lock onto the core support assembly and ensure that it is  
snug.  
11. Place the core support assembly with the full paper roll into the supply  
cassette.  
IMPORTANT:Make sure that the right and left edges of the paper on the paper  
roll remain aligned. Do not allow the roll of paper to slide or  
“telescope”.  
screw lock  
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Operating Procedures  
12. Feed the lead edge of the paper through the slotted opening in the paper  
cassette.  
lead edge of the paper  
slotted opening  
image or emulsion  
side  
core support assembly  
(side without the gear)  
13. Close the supply cassette and latch the supply cassette locks.  
NOTE: Be sure that the core support assembly rotates freely in the supply  
cassette and that the paper feeds freely.  
supply cassette lock  
NOTES: – When the paper cassette is locked, you can turn on the room lights.  
– See page 3-10 for instructions on how to install a digital printer  
paper saver.  
IMPORTANT:When moving the supply cassette, pick up and carry the cassette  
by both handles to prevent the paper from sliding or “telescoping”  
to one side.  
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Operating Procedures  
Attaching a Digital Paper Saver  
To save paper that is lost during the paper loading process when using the  
“1-Step Normal” paper loading option, you may install a digital printer paper saver  
(leader) to the lead edge of the roll of paper. Using the digital printer paper saver  
reduces the amount of paper lost from threading the printer by 5.5 feet as shown  
in the table below.  
Threading Method  
Amount of Unprintable Paper*  
Paper Leader  
Digital Printer Paper Saver  
9 feet  
3.5 feet  
*For additional paper saving, see “Selecting a Loading Option” on page 3-24.  
To order digital printer paper savers and splice tape, see “Leaders and Splice  
Tape” on page A-3.  
NOTE: The digital printer paper saver may be used many times.  
CAUTION: To prevent spots or scratches on images, keep the digital printer  
paper saver away from surfaces that have dust and dirt on them.  
1. Load the paper into the supply cassette. See “Loading Paper Into the Supply  
Cassette” on page 3-6.  
2. If necessary, cut a straight edge on the lead edge of the paper that is coming  
through the slotted opening in the supply cassette.  
3. Cut a piece of splice tape that is approximately 2 inches longer than the width  
of the supply cassette.  
4. Set the splice tape on the supply cassette with the adhesive side facing up.  
5. Place the lead edge of the paper onto the splice tape.  
6. Place the trail edge of the digital printer paper saver (the edge without the  
hole) on the splice tape.  
NOTE: If the digital printer paper saver is new, wipe it with a damp cloth to  
remove dust and static electricity.  
IMPORTANT:The digital printer paper saver must be the same width as the  
paper. Also, the curl of the digital printer paper saver and the curl  
of the paper must match.  
splice tape  
lead edge  
of the paper  
lead edge of the  
digital printer  
paper saver  
3-10  
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Operating Procedures  
7. Fold the edges of the splice tape over the digital printer paper saver and the  
paper.  
8. Cut a second piece of splice tape that is slightly smaller than the width of the  
paper.  
9. Install the second piece of splice tape over the paper and the digital printer  
paper saver.  
second piece of  
splice tape  
10. Turn the core support assembly to rewind the paper and digital printer paper  
saver into the supply cassette.  
NOTE: Do not wind the entire digital printer paper saver into the supply  
cassette.  
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Operating Procedures  
Installing the Loaded Paper Supply Into the Printer  
1. Open the paper supply door.  
2. Empty the punch chad tray. See “Removing the Punch Chad” on page 4-2.  
3. Align the slot on the bottom of the supply cassette with the plate on the bottom  
of the shelf and slide the supply cassette into place on the shelf.  
shelf  
Emulsion  
(image) side of  
paper (or paper saver)  
plate  
cassette clamp  
slot  
4. Check that the gear on the supply cassette aligns and meshes with the gear  
on the printer.  
5. Lock the clamp to secure the paper cassette into place.  
6. If you are not using the digital printer paper saver, check that the cut on the  
lead edge of the paper is straight.  
NOTE: Use scissors to cut the paper. Knives and razor blades will shred the  
paper.  
7. Adjust the right punch to the correct paper width (10, 11, 12 or 20 inch  
and A4). See “Adjusting the Paper Hole Punchers” on page 3-22.  
8. Press Start on the OCP.  
9. Enter the number of feet on the roll of paper when prompted and if necessary,  
enter the roll ID. See “Using the Automatic Roll ID” on page 3-29.  
3-12  
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Operating Procedures  
10. When the message “Feed paper into printer...” appears, pull the lead edge of  
the paper (or digital printer paper saver) out of the paper cassette and place  
the lead edge of the paper into the punch slots.  
right hole puncher  
lead edge of  
the paper  
(or paper saver)  
paper alignment  
guide  
gear on the  
cassette  
gear on the  
cassette  
printer  
clamp  
11. Slide the lead edge of the paper under the feed roller and static brushes using  
both hands. Keep the paper flat until you feel it being pulled into the printer.  
Keep the left edge of the paper against the paper alignment guide.  
NOTE: The sound from the printer will change when the printer is ready to  
advance the paper.  
CAUTION: If the paper does not load properly or a paper jam occurs,  
press Cancel on the OCP. Remove any paper from the shoe  
area and repeatsteps7through 10. If you are not using adigital  
printer paper saver, make sure the lead edge is cut square and  
does not have any bends or dings. If necessary, install a new  
digital printer paper saver.  
12. Close the paper supply door. If a 1-step load option is selected, the paper  
automatically advances to the takeup cassette. When this is complete, a  
message on the OCP prompts you to load the paper into the takeup cassette.  
If a 2-step load option is selected, the prompt to cinch paper appears after the  
appropriate length of images has been printed. See “Installing the Takeup  
Cassette” on page 3-14.  
NOTE: For additional paper saving methods, see “Selecting a Loading Option”  
on page 3-24.  
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Operating Procedures  
Installing the Takeup Cassette  
Preparing the Takeup Cassette  
1. Unlatch the takeup cassette locks and open the takeup cassette.  
2. Remove the core support assembly.  
3. Move the screw adjuster to the correct position for the paper size that you are  
loading. Pull the metal spring for the screw adjuster away from the gear and  
slide the screw adjuster to the correct position until it locks into place in the  
detent.  
4. Slide the correct size cardboard core onto the core support assembly. Push  
the cardboard core toward the flange until it engages the detent.  
5. Install the flanged nut (when using 10-, 11-, 12-inch and A4 paper) or the  
screw lock (for 20-inch paper) onto the core support assembly. The core  
support assembly uses left hand threads. The threaded parts are color coded  
to prevent confusion.  
NOTE: Make sure the screw lock or flanged nut is secure.  
6. Place three rubber bands over the cardboard core.  
IMPORTANT:The rubber bands must have the same thickness and must not  
be twisted or wrinkled when installed.  
rubber bands  
core support  
assembly  
screw  
lock  
screw adjuster  
gear  
flanged nut  
cardboard core  
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Operating Procedures  
7. Install the core support assembly into the takeup cassette. See the  
instructions on the label on the top of the takeup cassette.  
NOTE: Make sure that the core support assembly is installed correctly in the  
cutouts of the takeup cassette.  
core support assembly  
cutout  
takeup  
cassette  
locks  
8. Close the takeup cassette and latch the takeup cassette locks.  
NOTE: Be sure the core support assembly rotates freely in the takeup cassette.  
Installing the Takeup Cassette  
1. Open the takeup door.  
If the takeup cassette is in the printer and has paper in it, remove it.  
See “Removing the Takeup Cassette” on page 3-20 or “Removing Exposed  
Paper from the Takeup Cassette” on page 3-21.  
2. If necessary, move the adjustable cassette support arm to accommodate the  
size of the cassette you will be using. To move the adjustable arm:  
a. Unscrew the clamping knob.  
b. Move the arm to the correct position.  
c. Reinstall the clamping knob and tighten.  
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Operating Procedures  
3. Install the takeup cassette onto the cassette support arms.  
IMPORTANT:Check that the bearings on the cassette are seated in the support  
arms.  
clamping knob  
adjustable cassette  
support arm  
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Operating Procedures  
Cinching the Media to the Cardboard Core  
Do the following to cinch (attach) the media (paper or digital printer paper saver)  
to the cardboard core:  
Cinching the Digital Printer  
Cinching Paper to the  
Paper Saver to the  
Cardboard Core  
Cardboard Core  
(a) Hold the lead edge of the paper against the  
cardboard core and close to the flange.  
(a) Hold the lead edge of the digital printer paper  
saver against the cardboard core and close to  
the flange.  
NOTE: Align the right edge of the paper with the  
flange, making sure that the paper is not  
skewed.  
NOTE: Align the right edge of the digital printer  
paper saver with the flange, making sure  
that the paper saver is not skewed.  
correct (paper edge is not skewed)  
incorrect (paper edge is skewed)  
(b) Make a 3 inch cut in the lead edge of the  
(b) Pull the rubber band that is in the middle of the  
cardboard core into the slot on the lead edge  
of the digital printer paper saver.  
o
paper at a 45 angle to form a small flap.  
(c) Pull the rubber band that is in the middle of the  
cardboard core through the cut in the paper  
and push the flap under the rubber band.  
slot  
rubber  
band  
rubber  
band  
cut  
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Operating Procedures  
Cinching the Digital Printer  
Paper Saver to the  
Cinching Paper to the  
Cardboard Core  
Cardboard Core  
(d) Turn the flange on the core support assembly  
until you have wrapped enough paper around  
the cardboard core to cinch it to the core.  
(c) Turn the flange on the core support assembly  
until you have wrapped enough digital printer  
paper saver around the cardboard core to  
cinch it to the core.  
(e) Check that the right edge of the paper is still  
aligned with the flange and close to it.  
(f) Close and lock both sides of the takeup  
cassette.  
(d) Check that the right edge of the paper is still  
aligned with the flange and close to it.  
(e) Close and lock both sides of the takeup  
cassette.  
NOTE: The closed takeup cassette should move  
freely when you press down on the front  
of it. If necessary, reposition the takeup  
cassette to move freely.  
NOTE: The closed takeup cassette should move  
freely when you press down the front of it.  
If necessary, reposition the takeup  
cassette to move freely.  
correct  
incorrect  
cassette moves  
up and down  
freely  
cassette will  
not move up  
and down  
cassette is not in  
cassette is in  
correct position  
correct position and  
needs to be reseated  
in the support arms  
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Operating Procedures  
Unloading the Paper from the Printer  
The menu provides two options for unloading paper before the end of the roll is  
detected:  
•
Unload Supply and Takeup—Automatically makes a cut between the  
exposed paper and the unexposed paper. The printer then winds the exposed  
paper and trailer into the takeup cassette and rewinds the unexposed paper  
into the supply cassette.  
NOTE: Approximately 27 inches of unexposed paper will not be rewound into  
the supply cassette.  
•
Unload Takeup and Rethread—Automatically makes a cut between the  
exposed paper and the unexposed paper. The printer then winds the exposed  
paper and trailer into the takeup cassette. Paper is then advanced as  
appropriate for the loading option selected. See “Selecting a Loading Option”  
on page 3-24.  
NOTE: You can determine the amount of trailer. See “Setting the Length of the  
Paper Trailer” on page 3-27.  
To choose one of the above options, see “Unloading Paper” on page 3-23.  
Reaching the End of Roll of Paper  
When the end of the roll is detected, the remainder of the paper is wound into the  
takeup cassette and the message “Out of Paper...” is displayed on the OCP. See  
“Removing Exposed Paper from the Takeup Cassette” on page 3-21 and “Loading  
Paper Into the Supply Cassette” on page 3-6.  
If an error has occurred and/or a door has been opened or closed after the printer  
reached the end of the roll, the message “Out of Paper...” may display even  
though paper is still partially threaded. To completely wind the paper into the  
takeup cassette, either reinitialize the printer or see “Unloading the Paper from the  
Printer” above.  
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Operating Procedures  
Removing the Takeup Cassette  
WARNING: Move the takeup cassette from the printer to a table to load or  
unload paper.  
1. Open the takeup door.  
2. Remove the takeup cassette from the printer by lifting it off of the support  
arms by the cassette handles.  
CAUTION: Move the takeup cassette to a darkroom before removing the  
exposed paper. See “Removing Exposed Paper from the  
Takeup Cassette” on page 3-21.  
cassette handle (2)  
support  
arm (2)  
takeup cassette  
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Operating Procedures  
Removing Exposed Paper from the Takeup Cassette  
1. Remove the takeup cassette from the printer. See “Unloading the Paper from  
the Printer” on page 3-19.  
CAUTION: The following steps must be completed in a darkroom.  
2. Unlatch the locks on the takeup cassette.  
lock (2)  
3. Open the takeup cassette.  
4. Tape the edge of the paper to the paper roll to prevent the paper from  
unwinding.  
5. Remove the roll of paper from the takeup cassette.  
NOTE: Keep the roll in the horizontal position to prevent it from “telescoping”.  
tape  
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Operating Procedures  
6. Remove:  
• screw lock or flange  
• exposed paper from the core support assembly  
NOTE: After removing the screw lock, tap the screw lock end of the core to  
loosen the paperroll andmake iteasierto remove from the coresupport  
assembly.  
CAUTION: Keep the exposed paper in a darkroom or a dark bag until you  
process it.  
screw lock  
flange  
Adjusting the Paper Hole Punchers  
1. Lift the arm for the right paper hole puncher.  
2. Move the right paper hole puncher to the correct location. The hole puncher  
falls into a detent on the sliding bar when it is in the correct location.  
NOTE: The punch positions for A4 and 12 inch paper are very close together  
and can be easily mistaken for each other. Make sure you set the paper  
hole puncher to the correct position for the paper you are using.  
right hole puncher  
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Operating Procedures  
Using the Printer Features  
The following features are available from the menu on the OCP.  
Accessing the Menu  
1. Press On/Off line to take the printer offline.  
2. Press Menu.  
NOTE: If there are jobswaiting to be printed, the following options are available:  
• “Cancel” – exit  
• “Start” – prints jobs in the print queue and then accesses the menu  
• “Menu” – deletes jobs in the print queue and then accesses the  
menu  
Unloading Paper  
Follow one of the following procedures to unload paper. For more information  
about these procedures, see “Unloading the Paper from the Printer” on page 3-19.  
Unloading the Supply and Takeup  
1. Select “Unload Paper” from the main menu on the OCP.  
2. Select “Unload Supply and Takeup” from the main menu on the OCP.  
3. Select “Unload Supply and Takeup NOW?”  
The printer enters its unload paper sequence. When the unload paper  
sequence is complete, the OCP returns to the main menu.  
4. Select “Exit” to return to the OCP display. You will be prompted to load  
another roll of paper into the printer.  
Unloading the Takeup and Rethread  
1. Select “Unload Paper” from the main menu on the OCP.  
2. Select “Unload Supply and Rethread” from the main menu on the OCP.  
3. Select “Unload Supply and Rethread NOW?”  
The printer enters its unload paper sequence and you will be prompted to  
recinch the takeup cassette. When the unload paper sequence is complete,  
the OCP returns to the main menu.  
4. Select “Exit” to return to the OCP display.  
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Operating Procedures  
Shutdown and Restart  
Shutdown  
1. Select “Shutdown” from the main menu on the OCP.  
2. Select “Shutdown NOW?”  
This causes the printer to shut down operations and enter the standby mode.  
Restart  
1. Select “Restart” from the main menu on the OCP.  
2. Select “Restart NOW?”  
This causes the printer to immediately shut down operations and reboot.  
NOTE: This shutdown is not a soft shutdown and does not save the parameter  
settings that have been made since the previous startup. Also, using  
this feature may cause a black line on the paper in the shoe.  
Selecting a Loading Option  
The optional paper loading feature, available on the OCP’s main menu, allows  
you to choose a loading option depending on your needs. The option you choose  
determines how much paper is used during the load and whether or not the first  
images from the shoe have cut or order punches.  
NOTE: Do not use this feature if you are using a digital printer paper saver.  
The four load options are:  
•
•
•
1-Step Normal (factory default)—The first image exposure will be made on  
the paper that was stored before the paper punch when the takeup cassette  
was loaded. All images have the appropriate cut and order punches.  
1-Step Save—Since the paper in the shoe is still unexposed, it is used for the  
first image exposure. However, since the paper is threaded through the printer  
during loading, the images on the first exposure are not individually punched.  
2-Step Dark—the room is completely dark while the paper is being cinched  
onto the takeup cassette. When loading, the paper is only partially advanced  
through the printer. You must then expose some images and when prompted,  
cinch the paper to the takeup cassette in the dark. The first exposure may or  
may not be punched, depending on whether you loaded a new roll of paper or  
are rethreading an existing roll. This option provides the least amount of  
waste.  
•
2-Step Light—the room is light while the paper is being cinched onto the  
takeup cassette. When loading, the paper is only partially advanced through  
the printer. You must then expose some images and when prompted, cinch  
the paper to the takeup cassette in the light. The first exposure may or may  
not be punched, depending on whether you loaded a new roll of paper or are  
rethreading an existing roll.  
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Operating Procedures  
Paper Loading Options  
Lead Edge Paper  
Waste  
Load Option  
Paper Punches  
1-Step Normal  
(factory default)  
108 inches  
62 inches  
35 inches  
18 inches  
47 inches  
47 inches  
at all images  
1-Step Save  
at all images after the  
first exposure  
2-Step Dark  
(new load)  
at all images  
2-Step Dark  
(rethread)  
at all images after the  
first exposure  
2-Step Light  
(new load)  
at all images  
2-Step Light  
(rethread)  
at all images after the  
first exposure  
NOTE: For options in which the first exposure is not individually punched, the first  
exposure will use 33 inches of paper. To minimize paper waste, the size of  
the images for the first exposure should total 33 inches whenever possible.  
Selecting the Paper Load Option  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “Paper Load”.  
4. Use the Up and Down Arrows to select the desired paper load option.  
5. Press Select to select/set the new value.  
6. Select “Exit” to return to the previous menu on the OCP.  
2-Step Paper Loading  
The 2-step paper loading process is used when you choose the “2-Step Dark” or  
“2-Step Light” option for paper loading. This process minimizes paper waste by  
printing on the paper before the paper is threaded to the takeup area and you  
cinch it onto the takeup cassette.  
The 2-step loading process is different than the 1-step loading process that is  
used for loading paper under “1-Step Normal” or “1-Step Save” conditions. When  
you choose “1-Step Light” or “1-Step Save”, the paper is threaded through the  
shoe and cinched onto the takeup cassette before images are printed.  
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Operating Procedures  
Changing the Paper Loading Option  
When using the Paper Loading Feature, you should select the paper load option  
before you load paper into the printer. However, you can change the paper load  
option at any time. If you change the loading option:  
•
before selecting “Unload Takeup and Rethread” from the main menu on the  
OCP, the paper will follow the rethreading procedure for the loading option  
that you selected.  
•
after the paper is loaded but before the first exposure is made, the paper  
loading process will not be affected. If you are using the “2-Step Dark” option  
and the paper is not cinched, you will still be prompted to “go dark” when it is  
time to cinch the paper.  
When you change the paper loading option from “1-Step Normal” or “1-Step Save”  
or “2-Step Dark” or “2-Step Light”, the printer will print the first exposure on the  
paper that is already positioned in the shoe. Similarly, when you change the paper  
loading option from “1-Step Subdued”, “2-Step Dark” or “2-Step Light” to “1-Step  
Light”, the first exposure will not be made on the paper in the shoe and all images  
will be punched appropriately.  
Additional Paper Loss  
(For 1-Step Save and 2-Step Rethread Paper Loading Only)  
Only one exposure is made on the paper that is in the shoe after loading. Some  
paper may be wasted if the total size of the images on the first exposure does not  
fully use the paper in the shoe (33 inches). If “Automatic Roll ID” is enabled, the  
first image on the roll (for the Roll ID) is 6.5 inches long. This leaves 22.5 inches  
available for additional images.  
If the first image for the second exposure is less than 12.5 inches,12 inches of  
paper between the first and second exposure may be wasted.  
If the printer is reinitialized before the first exposure, additional paper is advanced  
and all images are individually punched.  
Changing the Length of Paper Remaining on the  
Supply Roll  
The value displayed is the length of paper that is left on the supply roll or in the  
takeup cassette. This number should be edited when a new or partially used  
paper roll is installed in the printer. You will normally receive a prompt to enter this  
number when a new roll is being loaded into the printer. The value should only  
need to be modified here if there is a need to change the number. The range for  
paper is 0 to 999.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Paper”.  
3. Select “Supply Length”.  
4. Select “Takeup Length”.  
5. Use the Up and Down Arrows to select a new length for the paper.  
6. Press Select to select/set the new value.  
7. Select “Exit” to return to the previous menu on the OCP.  
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Operating Procedures  
Setting the Length of the Paper Trailer  
This value determines the amount of unexposed paper to be added to the trail  
edge of the paper wound into the takeup cassette when you send an “Unload  
Takeup and Rethread” command.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “Trailer”.  
4. Use the Up and Down Arrows to select a new trailer length (from 0 to 3000  
pixels).  
5. Press Select to select/set the new value.  
6. Select “Exit” to return to the previous menu on the OCP.  
Setting the Punches  
The printer has two paper punches, the back paper punch (closest to the back of  
the printer) and the front paper punch (closest to the front of the printer). The front  
paper punch can be adjusted to accommodate the width of the paper.  
The printer is capable of three types of paper punches:  
Cut Punch—occurs automatically between each print. This punch can be made  
by either the back or front paper punch.  
Order Punch—controlled by a command that is sent from the host computer. This  
punch can be made by either the back or front paper punch.  
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Operating Procedures  
Gutter Punch—controlled by a command sent from the host computer. See  
“Changing the Gutter Width” on page 3-35. This punch is on the same side as the  
cut punch and is 0.25 to 1.0 in. inside of the image (depending on the value of the  
gutter width).  
Cut and Order Punches on Same Side of the Paper  
outline of paper  
outline of image  
0.25 in.  
cut punches  
white  
order punch  
0.25 in.  
white  
front of the printer  
Cut and Order Punches on Opposite Sides of the Paper  
cut punches  
order punch  
Gutter Punches With Cut and Order Punches on Opposite Sides of the Paper  
gutter width 0.25 in.  
cut punches  
order punch  
order punch  
gutter punches  
NOTE: All three types of paper punches are made at the trail edges of the print.  
Determining the Location of the Cut and Order Punches  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “Cut Punches” or “Order Punches”.  
4. Select “<>Punch Position”.  
5. Select “front” or “back”.  
6. Select “<> Punch Enabled”.  
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Operating Procedures  
Using the Automatic Roll ID  
The printer has the ability to automatically print a roll identification (roll ID) at the  
beginning of each roll.  
When this feature is enabled, the roll id will be printed every time paper is loaded  
into the printer and every time the paper is rethreaded (for example: when  
“Unload Takeup and Rethread” is selected).  
The roll ID includes the date, time, and roll ID number. The date and time are the  
date and time that the roll of paper was loaded. The roll ID is a three digit number.  
This number will automatically increment each time a new roll is loaded. During  
loading, this number will be displayed on the OCP. The operator can change the  
number or accept the incremented number.  
If the printer runs out of paper while printing a job, an asterisk (*) will be printed  
after the roll ID on the following roll to indicate that the first print(s) on this roll of  
paper belong with the print(s) of the last job that was printed on the previous roll of  
paper.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “More”.  
4. Select “Roll ID”.  
5. Select “Printer ID”. The printer ID will be printed with each roll ID and will not  
change.  
6. Select “Roll ID Enabled” and toggle to:  
• “Yes” if you want a roll ID to be printed at the beginning of each roll  
or  
• “No” to not print a roll ID.  
Using Page Starts  
The value for “Page Starts” indicates the number of pixels between the back wall  
of the printer and the edge of the image. For example, when the printer begins to  
print, it moves the print head to the back wall of the printer and then advances it  
toward the front of the printer by the number of pixels specified in the “page starts”  
parameter (value).  
The “page starts” value is set so that the edge of the image closest to the back of  
the printer will print off of the paper and will then be borderless on the back edge  
of the print.  
NOTE: If the image size is wider than the paper, the front edge of the image will  
also be borderless.  
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Operating Procedures  
Setting the Page Starts Value  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “Page Starts”.  
4. Select the Page Start you want to modify.  
5. Use the Up and Down Arrows to select a new Page Start value.  
6. Press Select to select the new value.  
7. Select “Exit” to return to the previous menu on the OCP.  
Producing Borderless Prints  
To achieve borderless prints on both the front and back edges of the paper, you  
must set the Page Starts value to adjust the location of the image so that both  
edges of the image will print off of the paper.  
NOTE: The image width must be at least 76 pixels wider than the width of the paper  
to ensure a borderless print. For example:  
Paper Size  
Image Width in Pixels  
10 inch  
11 inch  
12 inch  
20 inch  
A4  
2576  
2826  
3076  
5076  
3000  
outline of the paper  
outline of the image  
page start  
back edge  
front edge  
If white borders are present on either the front or back edge of the print:  
1. Measure the white border at both the lead (distance A) and the trail edge  
(distance B) and determine its average width.  
2. Convert the average width of the white border to a pixel value.  
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Operating Procedures  
3. Adjust the page starts value to the calculated pixel value. If the white border is  
on the:  
• back edge—reduce the page start value by the pixel value  
• front edge—increase the page start value by the pixel value  
distance A  
cut edge  
distance B  
cut edge  
IMPORTANT:The page start value for each paper width is different.  
Resetting the Defaults  
Resetting the Parameters  
This procedure resets the parameters of the printer to the factory setup (default)  
values. To indicate that the values have been reset to the factory setup values, the  
word “done” is displayed in parenthesis after “Reset Parameters To Factory” on  
the menu.  
NOTE: Diagnostic parameters are not reset by this action.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Defaults”.  
3. Select “Reset Parameters to Factory”.  
4. Select “Exit” to return to the previous menu on the OCP.  
Resetting the Printing LUTs  
This procedure resets the Printing LUTs stored in nvram to the factory setup  
(default) values. To indicate that the values have been reset to the factory setup  
values, the word “done” is displayed in parenthesis after “Reset Printing LUTs To  
Factory” on the menu.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Defaults”.  
3. Select “Reset Printing LUTs to Factory”.  
4. Select “Exit” to return to the previous menu on the OCP.  
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Operating Procedures  
Resetting the Copyright Detection LUTs  
This procedure resets the Copyright Detection LUTs stored in nvram to the factory  
setup (default) values. To indicate that the values have been reset to the factory  
setup values, the word “done” is displayed in parenthesis after “Reset Copyright  
LUTs To Factory” on the menu.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Defaults”.  
3. Select “Reset Copyright LUTs to Factory”.  
4. Select “Exit” to return to the previous menu on the OCP.  
Selecting the SCSI Ports  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Ports”.  
3. Select “SCSI”.  
4. Select “SCSI Target ID”.  
5. Use the Up and Down Arrows to select a new SCSI ID. Valid SCSI IDs are 0,  
1, 2, 3, 4, 5, 6, 7.  
NOTE: Make surethenumberyouselectfortheSCSIID hasnotbeenassigned  
to another device.  
6. Press Select to select/set the new value.  
7. Select “Exit” to return to the previous menu on the OCP.  
Setting the Target Pad Reads  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Ports”.  
3. Select “SCSI”.  
4. Select “Target Pad Reads”.  
5. Use the Up and Down Arrows to select “Yes” or “No” to indicate whether or  
not the SCSI device driver will pad initiator read requests with zeros to the  
requested length or simply terminate the SCSI read transaction when it has  
sent only the data it has to send.  
6. Press Select to select/set the new value.  
7. Select “Exit” to return to the previous menu on the OCP.  
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Operating Procedures  
Selecting A Modem  
Resetting the Modem Port  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Ports”.  
3. Select “Modem (Diag)”.  
4. Select “Reset Port”.  
5. Select “Reset Modem Port Now”.  
NOTE: This causes the modem port to be set to its original factory setting.  
6. Select “Exit” to return to the previous menu on the OCP.  
Checking the Modem Presence  
NOTE: This causes the printer to query the modem port for the presence of a  
modem.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Ports”.  
3. Select “Modem (Diag)”.  
4. Select “Check Presence”.  
5. Select “Check Modem Presence Now”.  
6. Select “Exit” to return to the previous menu on the OCP.  
Setting the Time and Date  
Setting the Current Time  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Time”.  
3. Select “Current Time”.  
4. Use the Up and Down Arrows to select a new time.  
5. Press Select to select/set the new value.  
6. Select “Exit” to return to the previous menu on the OCP.  
Setting the Current Date  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Time”.  
3. Select “Current Date”.  
4. Use the Up and Down Arrows to select a new date.  
5. Press Select to select/set the new value.  
6. Select “Exit” to return to the previous menu on the OCP.  
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Operating Procedures  
Setting the Current Day  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Time”.  
3. Select “Day”.  
4. Use the Up and Down Arrows to select a new day.  
5. Press Select to select/set the new value.  
6. Select “Exit” to return to the previous menu on the OCP.  
Setting the Amount of Space Between Images  
The Page Spacing feature allows you to determine the amount of white space the  
printer adds between the images. Having this space between the images  
maximizes the image area of each print by centering the cut and order punches  
(that will be removed later by a cutter) in this space.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “Page Spacing”.  
4. Select “Page Spacing Enabled”.  
5. Use the Up and Down Arrows to select either “On”, “Off” or “Host Select”.  
6. Press Select to select/set the new value.  
Host Select  
On  
Off  
The amount of space  
between the images is  
determined by the  
The Page Spacing  
feature is on and the  
amount of space  
The Page Spacing  
feature is off.  
input from the host.  
between the images is  
determined by the  
value specified in the  
Space is not inserted  
between the images.  
If the host does not  
specify a value for  
“Page Spacing (pixels)” Page spacing  
page spacing, space is field.  
not inserted between  
information from the  
host is not used by the  
printer.  
the images.  
If the host specifies a  
value, this value is  
used in place of the  
value specified in the  
“Page Spacing (pixels)”  
field.  
7. Select “Page Spacing (pixels)”.  
8. Use the Up and Down Arrows to select the value for number of pixels that  
you would like for the width of the space between the images.  
NOTE: This value must be a multiple of 8 between 8 and 248.  
9. Press Select to select/set the new value.  
10. Select “Exit” to return to the previous menu on the OCP.  
NOTE: Another way to maximize the image area of each print is to overfill  
(enlarge) the images through the host software before sending them  
to the printer.  
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Operating Procedures  
Changing the Units of Measurement for Paper Sizes  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “More”.  
4. Select “Units”.  
5. Select “Units” again.  
6. Use the Up and Down Arrows to select either “English” or “Metric”.  
7. Press Select to select/set the new value.  
8. Select “Exit” to return to the previous menu on the OCP.  
Changing the Gutter Width  
This feature allows you to change the location of the gutter punch that is sent by a  
command from the host computer. The gutter punch is made in the trail edge of  
the image. See “Setting the Punches” on page 3-27.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “More”.  
4. Select “More”.  
5. Select “Gutter: #”.  
6. Use the Up and Down Arrows to select the value for number of pixels that  
you would like the gutter width to be.  
NOTE: This value must be between 62 and 250.  
7. Press Select to select/set the new value.  
8. Select “Exit” to return to the previous menu on the OCP.  
Accessing the Software Version Number  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “More”.  
4. Select “Version” to view the version number for the FEE, PEC and OPC  
circuit boards.  
5. Select “Exit” to return to the previous menu on the OCP.  
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Operating Procedures  
Setting the Copyright Detection Feature  
The Copyright Detection feature is designed to protect the copyrighted images of  
professional photographers. This feature is applied to copyrighted images to  
prevent images from being duplicated.  
1. Select “Setup” from the main menu on the OCP.  
2. Select “Printer”.  
3. Select “Copyright Detection”.  
4. Use the Up and Down Arrows to select “Always On”, “Always Off” or “Host  
Select”.  
Host Select  
Always On  
Always Off  
Copyright Detection  
can be enabled or  
Copyright Detection is  
enabled and will be  
Copyright Detection is  
disabled for every  
disabled by the host on applied to every image image that is  
a print by print basis  
for each image that is  
downloaded to the  
printer.  
that is downloaded to  
the printer.  
downloaded to the  
printer.  
5. Press Select to select/set the setting for the new option.  
6. Select “Exit” to return to the previous menu on the OCP.  
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Operating Procedures  
Handling and Storing the Paper  
Follow the instructions included with the paper for storing and handling the paper  
properly.  
IMPORTANT: Avoid storing paper in low humidity conditions.  
Storing Paper by Using the Soft Shutdown Feature  
The Soft Shutdown feature (see “Soft Shutdown” on page 2-8) causes the rollers  
to automatically reverse to rewind the lead edge of the paper to the first metering  
roller during the soft shutdown process.  
About Printing  
•
A print job is not printed until it is completely downloaded to the printer.  
Print jobs are printed in the order they are received.  
•
•
If multiple copies of a print job are requested, they are positioned next to each  
other down the length of the roll, regardless of the width of the image.  
•
It takes the same amount of time to print (expose the paper) a length of 6.5  
inches as it does to print 33 inches.  
Image Size  
The minimum image length is 6.5 inches (1625 pixels). White space will  
automatically be added to images smaller than 6.5 inches to increase the image  
size to this minimum.  
The maximum image length is approximately 33 inches (8248 pixels).  
Buffered and Unbuffered Jobs (or Deferred and  
Immediate)  
Jobs can be stored in memory when downloaded from the host until enough jobs  
are downloaded to maximize the printing that occurs during the print cycle.  
Most host applications have an option to indicate whether to print the job as soon  
as it completes downloading to the printer or to wait until the printer has a full  
buffer to print.  
If the print job is sent down to the printer with the Unbuffered/Immediate option,  
the job will be printed as soon as it completes downloading to the printer.  
Regardless of the number of (or size of) the jobs in the printer waiting to print, jobs  
sent down with this option will be printed separately.  
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Operating Procedures  
In the printer, the paper is punched before the print job is printed. Since the punch  
is upstream of the printing, the first job of the next print cycle may be punched  
when positioning the paper for the current print cycle (to reduce waste). If the print  
job is sent down to the printer with the Buffered/Deferred option, this indicates to  
the printer to wait until it has a full buffer before printing. A full buffer is 26.5 to 33  
inches. A print job sent with this option will be printed when:  
•
•
the next print job received will not fit within the full buffer length  
the next print job received is requested to be printed unbuffered/immediate  
(the job received this way is printed by itself)  
•
•
the buffer is forced to be printed (see below)  
the buffer is full and the next print job has started to be downloaded to the  
printer  
NOTE: If your host application needs to wait until a print job has been completely  
downloaded to the printer before it can begin processing the next print job,  
this option should not be used with larger width paper. It will slow down the  
productivity of your system.  
To print deferred or buffered jobs:  
“Pages Deferred” displays on the OCP and a number other than zero displays in  
the Pages Waiting field when one or more jobs are waiting to be printed.  
1. Press On/Off Line to take the printer offline.  
2. Press Menu.  
3. Press Start to print the jobs.  
Host Software Functions Supported By the Printer  
The printer supports the following functions that may be available through your  
host software. Check the documentation for your host software to see if these  
functions are available and how to activate them.  
Bar Coding  
The bar coding function can be used for order tracking, package cutting (for  
example type 208), etc.  
Pixel Doubling  
The pixel doubling function can be used to double the size of an image.  
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4 Maintaining the Equipment  
This chapter includes information you will need to maintain the KODAK  
PROFESSIONAL LED II Printer 20R. The topics are as follows:  
Maintaining the Printer .......................................................................................4-1  
Daily Maintenance .......................................................................................4-1  
Calibrating the Printer ...........................................................................4-1  
Removing the Punch Chad ...................................................................4-2  
Periodic Maintenance ..................................................................................4-3  
Replacing the Air Filter .........................................................................4-3  
Maintaining the Printer  
Daily Maintenance  
Calibrating the Printer  
Calibrate the printer after every 8 to 10 hours of operation or when you change  
paper emulsions.  
o
NOTE: If the environmental temperature changes more than 5 Fahrenheit  
o
(3 Celsius) since the printer was last calibrated, a calibration will be  
necessary to maintain the image quality of the prints.  
Follow the instructions for calibrating the printer (see “Calibrating the Printer” on  
page 2-2).  
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Maintaining the Equipment  
Removing the Punch Chad  
Remove and dispose of the punch chad from the punch chad tray in the paper  
supply area every time you add a new roll of paper to the printer.  
punch chad tray  
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Maintaining the Equipment  
Periodic Maintenance  
Replacing the Air Filter  
The air filter under the shoe should be replaced approximately every 3 months.  
1. Open the front door of the printer.  
2. Pull back the spring fingers.  
3. Remove the air filter.  
4. Install a new air filter. For parts ordering information, see “Supplies” on  
page A-1.  
shoe  
front door  
spring finger  
air filter  
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5 Diagnostics and Troubleshooting  
This chapter describes the error messages for the KODAK PROFESSIONAL  
LED II Printer 20R and offers information for troubleshooting. The information in  
this chapter includes:  
Printer Error Messages ......................................................................................5-1  
Manual or Automatic Reinitialization ...........................................................5-1  
Printer Paper Path .......................................................................................5-2  
Printer Error Messages ...............................................................................5-3  
Miscellaneous Printer Error Messages .......................................................5-8  
Clearing Paper Jams ...................................................................................5-9  
Troubleshooting Observable Errors ..........................................................5-11  
Additional Troubleshooting Tips for the Printer .........................................5-13  
Calibration Troubleshooting .............................................................................5-14  
Calibration Graph ......................................................................................5-14  
Numbered Error Messages .......................................................................5-14  
Non-Numeric Error Messages ...................................................................5-21  
Getting Additional Help ....................................................................................5-22  
Printer Error Messages  
The following messages appear on the printer’s OCP when an equipment  
problem occurs:  
•
Error Messages–indicate an error condition that needs to be corrected  
or resolved before you can resume operating the equipment.  
(For example: “OUT OF PAPER”, “SUPPLY DOOR OPEN”)  
Some error conditions may be easily corrected and some may require the  
attention of a high level operator or even a service person.  
•
Miscellaneous Error Messages–indicates a problem with the printer has  
occurred that may or may not require you to call your service person.  
More than one problem can occur at a time, however, only the message for the  
first error will appear.  
Manual or Automatic Reinitialization  
The printer will reinitialize when you correct the problem that caused the error  
code and press the Start key on the OCP within 30 seconds after closing the  
printer door(s).  
If you do not press the Start key within 30 seconds after closing the printer  
door(s), the error message will disappear and the printer will automatically  
reinitialize when you begin to print.  
The reinitialization process includes:  
•
Mechanical Self Check—A self-check of all mechanical systems in the  
printer occurs.  
•
Paper Check—A cut is made across the lead edge of the paper roll to ensure  
a clean straight cut. The paper is then repositioned in the shoe.  
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Diagnostics and Troubleshooting  
Printer Paper Path  
The paper path through the printer is illustrated below. Use this information when  
troubleshooting the printer.  
WARNING: Do not touch the carriage. Use the translator knob to move the  
carriage.  
CAUTION: Do not use sharp objects on the shoe.  
Rotate the flop preventer knob to move the flop preventer out of the way  
before moving the carriage with the translator knob.  
punch  
translator knob  
shoe exit roller  
flop preventer knob  
assembly  
metering roller  
metering  
roller knob  
knife  
tension  
roller  
SOL  
(Start of Line)  
shoe exit  
motor knob  
takeup  
cassette  
paper supply  
cassette  
EOL  
(End of Line)  
shoe  
rotor  
carriage  
shoe exit nip  
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Diagnostics and Troubleshooting  
Printer Error Messages  
If the error message continues to occur after implementing the possible solutions  
from the table below, call your service person.  
Error  
Code  
Error Message  
not initialized  
Possible Cause  
Possible Solution  
Reinitialize the printer.  
1
2
3
Attempting to perform a function  
before the printer has initialized.  
initializing err  
busy  
Attempting to perform a function  
during the initialization process.  
Wait for initialization to complete and  
try the function again.  
Attempting to perform a function  
while the printer is busy performing  
another function.  
Wait for the previous function to  
complete and try the function again.  
4
5
out of paper  
Paper cassette is empty and the  
paper path sensors do not detect  
paper.  
Load a full paper cassette into the  
printer.  
end of roll at supply  
paper already loaded  
Printer has run out of paper and the  
tail end of the paper has been  
rewound to the paper supply area.  
Remove the tail end of the paper at  
the supply door and load a full supply  
cassette into the printer.  
6
7
8
9
“Load Paper” was selected when  
paper was already loaded.  
Solution not required.  
Close the paper supply door.  
Close the front door.  
supply door open,  
please close  
The paper supply door was left  
open.  
front door open, please  
close  
The front door was left open.  
The back door was left open.  
The takeup door was left open.  
back door open, please  
close  
Close the back door.  
takeup door open,  
please close  
Close the takeup door.  
10  
12  
motor busy  
A low level motor move command  
was issued while the timer motor  
was in use.  
Wait for the motor move to complete  
or stop the motor and reissue the  
command.  
13  
motor setup invalid  
A low level motor move command  
was issued while the timer motor  
was in use.  
Wait for the motor move to complete  
or stop the motor and reissue the  
command.  
14  
15  
bad printer state  
timers busy  
The printer cannot execute the  
requested command.  
Reinitialize the printer.  
A low level motor move command  
was issued while the timer motor  
was in use.  
Wait for the motor move to complete  
or stop the motor and reissue the  
command.  
16  
17  
timer spurious interrupt  
code  
A spurious (false) timer interrupt  
has occurred.  
No solution required.  
command not  
implemented  
The function requested is not  
supported in this software release.  
No solution required.  
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Diagnostics and Troubleshooting  
Error  
Error Message  
Code  
Possible Cause  
Possible Solution  
Call for service.  
18  
unexpected OCP reply  
The 300 board sent an unexpected  
message to the 200 board.  
20  
pec service mode  
The service switch for the 200  
board is on, enabling on-board  
LEDs that can cause fogging.  
Call for service.  
21  
opc service mode  
The service switch for the 300  
board is on, enabling on-board  
LEDs that can cause fogging.  
Call for service.  
23  
24  
26  
27  
in error state  
A previous error has not been  
cleared.  
Reinitialize the printer.  
middle of load  
Attempting to perform a function  
while paper is being loaded.  
Wait until paper loading is complete  
and perform the function again.  
slack loop back door  
open  
The back slack loop door was left  
open.  
Close the back slack loop door.  
slack loop front door  
open  
Close the front sheet slack loop door.  
The front slack loop door was  
left open.  
28  
unit does not fit  
The sum of all the unit setups since  
the last print start exceeds 33  
inches.  
Begin printing.  
30  
31  
32  
unexpected knife  
neither limit  
Knife not detected at either end.  
Call for service.  
operation failed due to  
door open  
The door was opened and closed  
and paper was fogged.  
Reinitialize the printer.  
need to cinch paper in  
takeup  
The paper is not cinched correctly  
in the takeup cassette.  
•
•
Cinch the paper in the takeup  
cassette  
Check that the takeup cassette is  
installed correctly,  
end of roll detected  
The supply paper cassette is  
empty.  
Remove the paper from the takeup  
cassette and install a new roll of paper  
in the supply cassette.  
33  
35  
printer needs to cinch  
takeup  
The paper is not cinched correctly  
in the takeup cassette.  
•
•
Cinch the paper in the takeup  
cassette  
Check that the takeup cassette is  
installed correctly.  
cinch cancelled, paper  
not cinched  
Paper loading was cancelled after  
the prompt to cinch paper.  
•
•
Cinch the paper in the takeup  
cassette  
Check that the takeup cassette is  
installed correctly,  
36  
error occurred in sheet  
transport  
An error occurred in the sheet  
transport area.  
Reinitialize the printer.  
37  
64  
bad msg checksum  
A problem with a prom has  
occurred.  
Call for service.  
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Diagnostics and Troubleshooting  
Error  
Code  
Error Message  
Possible Cause  
Possible Solution  
66  
paper jam in shoe  
Jam detect sensor detected  
jammed paper at the shoe  
entrance.  
•
•
Remove jammed paper and unload  
the takeup cassette.  
If you are using a digital printer  
paper saver and the paper jammed  
before it was cinched in the takeup  
cassette, wipe the paper saver with  
a damp, cloth to remove dust and  
static electricity.  
•
Reload the paper.  
67  
68  
rotor not up to speed  
xltr hard limit detected  
An obstruction in the shoe area  
prevented the rotor from achieving  
the correct speed in the expected  
amount of time.  
Wait for at least 1 minute, then clear  
the obstruction in the shoe and  
confirm that all doors are closed.  
Either the front or back hard limit  
switch was actuated.  
•
Move the translator off the front or  
back hard limit switch. Use the  
translator knob.  
•
Call for service.  
69  
70  
unexpected xlator front  
limit  
The translator front limit switch was  
detected unexpectedly.  
Confirm that all doors are closed and  
reinitialize the printer.  
xlator front limit not  
detected  
The translator front limit switch was  
not detected after moving translator  
to the front of the printer.  
Confirm that all doors are closed and  
reinitialize the printer.  
71  
72  
unexpected xlator back  
limit  
The translator back limit switch was  
detected unexpectedly.  
Confirm that all doors are closed and  
reinitialize the printer.  
xlator back limit not  
detected  
The translator back limit switch was  
not detected after moving translator  
to the back of the printer.  
Confirm that all doors are closed and  
reinitialize the printer.  
74  
75  
76  
paper present not  
detected  
Paper was detected at the 11- and  
20-inch paper sensors but not at  
the 10-inch paper sensors.  
Check that the paper is loaded and  
threaded properly.  
unexpected 11 inch  
paper  
Paper was detected at the 11-inch  
paper sensor but not at the 10- or  
20-inch paper sensors.  
Check that the paper is loaded and  
threaded properly.  
11 inch paper not  
detected  
Paper was detected at the  
Check that the paper is loaded and  
threaded properly.  
10-inch paper, 20-inch paper, shoe  
entrance, and the knife sensors but  
not at the 11-inch paper sensor.  
unexpected 20 inch  
paper  
Paper was detected at the 20-inch  
paper sensor but not at the 10- or  
11-inch paper sensors.  
Check that the paper is loaded and  
threaded properly.  
77  
79  
unexpected paper at  
shoe entr.  
Paper was detected at the shoe  
entrance sensor but not at the  
paper width sensor.  
Remove any paper from the shoe.  
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Diagnostics and Troubleshooting  
Error  
Error Message  
Code  
Possible Cause  
Possible Solution  
80  
paper at shoe entr not  
detected  
During paper loading, the lead  
edge of the paper was not detected  
at the shoe entrance sensor within  
the expected amount of time.  
Load the paper in less time.  
81  
unexpected paper at  
knife  
•
Paper jam occurred as paper  
was being reversed from the  
knife to the end of roll and paper  
was detected at the knife instead  
of at the shoe entrance.  
Check that the paper is loaded and  
threaded properly. Check for a paper  
jam at the knife area.  
•
•
Paper sensor at knife or shoe is  
not functioning correctly.  
82  
paper at knife not  
detected  
Paper was not detected at the  
knife when it should have been.  
Paper jam occurred.  
Paper sensor at knife or shoe is  
not functioning correctly.  
Check that the paper is loaded and  
threaded properly. Check for a paper  
jam at the knife area.  
•
•
85  
86  
87  
slack loop err, takeup  
paper cinched?  
The printer was unable to takeup  
the slack loop because the paper  
was not properly cinched.  
Check that the paper is properly  
attached to the cardboard core in the  
takeup cassette.  
slack loop high not  
detected  
Unable to detect slack loop.  
Check that the paper is properly  
attached to the cardboard core in the  
takeup cassette.  
timeout waiting to cinch  
takeup  
The printer door was not closed  
within the normal amount of time.  
Open the takeup door, attach the  
paper to the cardboard core in the  
takeup cassette and close the takeup  
door.  
89  
90  
91  
unexpected deflector  
nip up not detected  
The deflector nip up switch was  
detected after moving the deflector  
to the down position.  
•
•
Check for a paper jam at the sheet  
transport area.  
Reinitialize the printer.  
knife front not detected  
The front switch for the knife was  
not detected after moving from front  
to back.  
Check for a paper jam at the knife  
area.  
deflector nip up not  
detected  
The deflector nip up switch was not  
detected after moving the deflector  
from the down position to the up  
position.  
•
Check for paper at the sheet  
transport area.  
Reinitialize the printer.  
Call for service.  
•
•
92  
knife back not detected  
Knifeback switch was not detected  
after moving knife from front to  
back.  
Check for a paper jam at the knife  
area.  
93  
95  
translator power fault  
error  
A power fault was detected by the  
translator puck.  
Close all doors and reinitialize the  
printer.  
unexpected shoe exit  
nip detected  
The shoe exit nip made switch was  
detected after moving the shoe exit  
nip to the nip unmade position.  
Check for a paper jam in the shoe exit  
nip area.  
5-6  
September 2000  
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Diagnostics and Troubleshooting  
Error  
Code  
Error Message  
Possible Cause  
Possible Solution  
96  
97  
98  
99  
shoe exit nip made not  
detected  
The shoe exit nip made switch was  
not detected after moving the shoe  
exit nip to the nip made position.  
Check for a paper jam in the shoe exit  
nip area.  
unexpected deflector  
nip made  
The deflector nip made switch was  
detected after moving the deflector  
to the up position.  
Check for a paper jam in the deflector  
nip area.  
deflector nip made not  
detected  
The deflector nip made switch was  
not detected after moving the  
deflector to the up position.  
Check for a paper jam in the deflector  
nip area.  
timeout clearing data  
patch  
The rotor was not able to be  
properly started.  
Call for service.  
100  
101  
102  
109  
xlator start failed  
The translator failed to start.  
The shoe exit nip failed to start.  
The deflector failed to start.  
Call for service.  
Call for service.  
Call for service.  
Call for service.  
shoe exit nip start failed  
deflector start failed  
sheet xport ready  
timeout  
The sheet transport area remains  
busy or initializing process is taking  
longer than expected.  
110  
111  
112  
128  
paper detected in  
machine  
Paper was detected in the printer  
while attempting to load a new roll  
of paper.  
Remove all paper from the printer and  
reload the new roll of paper.  
xlator home failed  
The translator could not find its  
home position after several  
attempts.  
Call for service.  
invalid paper width  
sensor coverage  
The paper is not laying flat over the  
paper width sensors or the end of  
roll has been reached.  
Open the supply door and move the  
paper to the correct position.  
back checksum 0  
ROM test failed at powerup.  
Reinitialize the printer and call for  
service.  
129  
130  
131  
bad checksum 1  
rotor not stopping  
xlator at both limits  
RAM test failed at powerup.  
Rotor will not turn off.  
Call for service.  
Turn off the printer and call for service.  
Call for service.  
Both the front and back translator  
soft limit switches are actuated.  
132  
133  
knife at both limits  
Both the front and back knife limit  
switches are actuated.  
Call for service.  
Call for service.  
timeout sheet xport  
reply  
The 300 board does not reply to the  
200 board within the expected  
amount of time.  
134  
duart self test failed  
Duart test failed when the printer  
was turned on.  
Call for service.  
192 –  
219  
Various software error  
messages.  
A software problem has occurred.  
Shut down and restart the printer.  
Call for service.  
September 2000  
5-7  
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Diagnostics and Troubleshooting  
Miscellaneous Printer Error Messages  
Miscellaneous error messages indicate that a problem with the printer has  
occurred that may or may not require you to call your service person.  
Error  
Code  
Error Message  
Possible Cause  
Possible Solution  
Close all doors.  
256  
257  
258  
259  
261  
door open, please close  
The paper supply door was left  
open.  
machine control initialize  
error  
The printer did not initialize.  
Reinitialize the printer and call for  
service.  
machine control initialize  
timeout  
The printer did not initialize in  
time.  
Reinitialize the printer and call for  
service.  
machine control reply  
timeout  
A machine control  
communications error occurred.  
Reinitialize the printer and call for  
service.  
time out waiting to feed  
paper  
•
•
Paper did not feed in time  
during loading.  
Paper was loaded incorrectly.  
•
•
Reload the paper.  
Reinitialize the printer and call for  
service.  
262  
263  
bad communications -  
call service  
A communications error has  
occurred.  
Reinitialize the printer and call for  
service.  
DMA timeout  
Data being sent to the printhead  
did not arrive in the specified  
amount of time.  
Reinitialize the printer and call for  
service.  
264  
265  
266  
267  
FIFO empty interrupt  
Data was sent to the printhead too  
quickly.  
Reinitialize the printer and call for  
service.  
machine control state  
timeout  
A message from machine control  
did not arrive in time.  
Reinitialize the printer and call for  
service.  
failure creating test  
image  
The test image could not be  
created.  
Follow the instructions on the OCP.  
paper/width mismatch,  
end of roll  
The end of the paper roll was  
detected.  
Load a new roll of paper.  
5-8  
September 2000  
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Diagnostics and Troubleshooting  
Clearing Paper Jams  
1. Open the paper supply door.  
2. Cut the paper with a scissors or knife.  
cut here  
3. Open the takeup door.  
4. If the paper has not already been cut at the takeup cassette area, cut the  
paper with a scissors in front of the takeup cassette.  
cut here  
5. Move the right paper punch away from the paper.  
September 2000  
5-9  
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Diagnostics and Troubleshooting  
6. Pull the paper out of the printer from the paper supply area.  
NOTE: Follow the instructions for clearing paper jams on the paper supplydoor  
label.  
CAUTION: Do not use sharp objects when clearing paper jams.  
Do not leave small pieces of paper in the printer.  
7. If necessary, wind the paper into the takeup cassette.  
8. Reload the paper.  
9. Close the paper supply door.  
CAUTION: To avoid damage to the printer and the digital printer paper  
saver, do not send a command that will cut the paper unless  
you have removed the digital printer paper saver or you are  
certain that it is on the takeup side of the knife.  
5-10  
September 2000  
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Diagnostics and Troubleshooting  
Troubleshooting Observable Errors  
Observation  
Possible Cause  
Possible Solution  
A print has a line on it.  
The circuit breaker was turned off  
when paper was in the shoe.  
•
•
Do not turn off the circuit breaker when  
paper is in the shoe.  
Do a shutdown prior to turning off the circuit  
breaker.  
The printer was disturbed or  
bumped during the print cycle.  
Do not disturb or bump the printer during the  
print cycle.  
The prints have a  
repeated unfocused  
pattern on the edges.  
The roll of paper was dropped on  
its edge.  
Load a new roll of paper.  
The edges are out of  
focus.  
The relative humidity level is too  
low for the paper to be stored in the  
cassette for more than one day.  
Increase the humidity level in the room or store  
the paper in a sealed plastic bag when it is not  
being used.  
The prints have a light  
leak exposure on them.  
The opening for the control strip  
feed box is open.  
Store and carry the cassette with the opening  
facing down.  
The rotor is hitting the  
paper in the printer and  
causing noise.  
The paper is not loaded correctly.  
Reload the paper.  
The vacuum reduction  
insert is damaged and  
causing noise in the  
printer.  
•
•
The vacuum reduction insert  
was not installed properly and  
has become damaged.  
A damaged vacuum reduction  
insert was installed.  
Properly install an undamaged vacuum  
reduction insert.  
The paper is being  
creased and crumpled  
when feeding into the  
printer.  
The lead edge of the paper has not  
been squarely trimmed and is  
being pulled at an angle or  
unevenly or it is being loaded at an  
angle into the rollers.  
1. Pull the paper out of the printer from the  
paper supply area.  
2. Recut the lead edge of the paper squarely.  
3. Reload the paper. Wait for a message and  
the push the paper evenly and slowly.  
NOTE: If necessary, remove the curl in the  
paper by rolling the paper on an  
empty core in the opposite direction  
of the curl.  
The paper jams  
repeatedly.  
Small strips or pieces of paper are  
caught in the printer from the  
previous paper jam.  
Remove small pieces of paper from the printer.  
The splice tape was only installed  
on one side of the digital printer  
paper saver and the paper.  
Apply splice tape to both sides of the paper  
and the digital printer paper saver. See  
“Attaching a Digital Paper Saver” on  
page 3-10.  
The prints have not been  
cut correctly by your  
cutter.  
•
•
The cutter may not be set  
correctly.  
The punch marks line up with  
the ends of the image.  
•
•
Readjust the cutter.  
Check the position of the paper punch.  
September 2000  
5-11  
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Diagnostics and Troubleshooting  
Observation  
Possible Cause  
Possible Solution  
The boarders on the prints  
are not the right size.  
The host software’s image  
positioning is not correct.  
Refer to the instructions for image positioning  
in the manual for the host software.  
The page start parameter may be  
incorrect.  
See “Using Page Starts” on page 3-29.  
The edge(s) of the prints  
are damaged and the  
image is skewed.  
•
•
•
The paper is not loaded correctly  
in the paper cassette.  
1. Reload the paper in the paper supply  
cassette.  
2. Position the paper supply cassette on the  
pin of the shelf.  
3. Close the clamp to lock the paper supply  
cassette into position.  
NOTE: Always carry the paper cassette with  
two hands to prevent the paper from  
sliding to one end or “telescoping”.  
4. When loading paper into the printer:  
The paper supply cassette  
clamp is not secured correctly.  
The paper supply cassette was  
not aligned with the pin when  
installed on the shelf.  
The paper supply cassette was  
not picked up or carried correctly  
and the paper has “telescoped”.  
Paper was not straight when it  
was fed into the printer.  
•
•
•
•
•
cut the corners of the lead edges of the  
o
paper at a 45 angle  
The Punch assembly is not  
adjusted correctly.  
Paper was not fed correctly into  
the punch slots.  
•
•
wait for a message to feed  
push the paper slowly into the printer’s  
rollers, keeping the paper taut between  
the cassette and the rollers.  
NOTE: Push the paper evenly so that the  
paper remains flat and does not  
buckle and do not push the paper too  
hard against the paper alignment  
guide.  
The edge of the paper is  
damaged in the takeup  
area.  
•
•
•
The paper was not straight when  
cinched.  
The paper was not centered  
when cinched.  
The bearings on the takeup  
cassette were not seated  
correctly when the takeup  
cassette was placed on the  
arms.  
Make sure that the takeup cassette is seated  
correctly on the arms and can move up and  
down a few degrees when you push on the top  
of it.  
The text on the paper has  
flare.  
•
•
•
The text density is too high.  
The processor is not in control.  
The printer is not calibrated  
correctly.  
•
•
Calibrate the printer.  
Download the latest calibration software  
from Kodak’s Web site and then calibrate  
the printer.  
The host does not  
recognize the printer  
An error was made during the  
power up sequence.  
1. Turn off the host computer.  
2. Turn off the printer.  
3. Power up the printer and wait for it to  
initialize.  
4. Power up the host computer.  
The SCSI IDs are different.  
1. Change the SCSI ID through the OCP.  
2. Turn off the host computer.  
3. Turn off the printer.  
4. Power up the printer and wait for it to  
initialize.  
5. Power up the host computer.  
5-12  
September 2000  
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Diagnostics and Troubleshooting  
Observation  
Possible Cause  
Possible Solution  
The supply or takeup door  
will not close.  
The latch on the door was pushed  
in (flush with the door) when the  
door was closed with too much  
force.  
Pull the latch back to its normal position with  
scissors and close the door with a normal  
amount of force.  
latch  
Additional Troubleshooting Tips for the Printer  
•
Be careful to correctly load, seat, and thread the paper into the paper  
cassettes.  
•
•
•
Be careful to correctly close all doors prior to printing. Doors ajar or interlock  
switches that are not closed will prevent the printer from printing.  
Be sure to follow the proper instructions when installing the digital printer  
paper saver.  
Before connecting or disconnecting the SCSI cable or terminator, turn off the  
power for the printer and the host computer. Also, if you replace the SCSI  
cable, remove the Ferrite bead from the existing SCSI cable and install it on  
the new SCSI cable.  
September 2000  
5-13  
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Diagnostics and Troubleshooting  
Calibration Troubleshooting  
This section describes the problems that you may occasionally have when using  
the KODAK Device Calibration Software or the Calibration Software for the  
KODAK PROFESSIONAL LED II Printer. It also identifies the probable causes for  
these problems and provides solutions for correcting these problems.  
Calibration Graph  
The graph below is an indication that the calibration performed was out of  
tolerance.  
This may be result from invalid densitometer readings. It is necessary to perform  
another calibration cycle if you see a graph that looks like the one above.  
Numbered Error Messages  
Error  
Code  
Error Code /Status  
Message  
Possible Cause/Subsystem  
Possible Solution  
1
2
3
The following file is  
locked:_filename_.  
The system is trying to access a  
file that is currently in use.  
Close any other applications that  
may be accessing the file.  
The following file is  
protected:_filename_.  
The system is trying to access a  
file that is protected.  
Change the protections on the file  
to grant access to the user.  
The following file was not  
found:_filename_.  
The system was trying to access  
a file that it could not find.  
Verify that the filename on one of  
the configuration dialog windows is  
correct.  
4
5
Error:_oserror_occurred  
during operation:_operation_  
on file:_filename_.  
An operating system error  
occurred.  
•
•
Rerun the application.  
Reboot the operating system  
The following file is in an  
incorrect format:_filename_.  
The file does not conform to the  
application specification.  
Verify the file format.  
5-14  
September 2000  
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Diagnostics and Troubleshooting  
Error  
Code  
Error Code /Status  
Message  
Possible Cause/Subsystem  
Possible Solution  
6
The following file already  
exists:_filename_.  
The system is trying to save to a  
file that already exists.  
•
•
Delete the existing file.  
Change the filename.  
7
There is not enough space to  
create:_filename_.  
The system is trying to save a file  
but there is not enough disk  
space.  
Remove any unnecessary files to  
increase free disk space.  
8
9
There are too many files to  
open _filename_.  
Too many files open.  
Close some files and or  
applications.  
You do not have permission  
The file permission is invalid.  
Rerun the application.  
to open file _filename_.  
10  
Error copying print LUT to  
DP2 folder (can’t open  
_filename_.  
Folder doesn’t exist or is read-  
only.  
Modify protection on folder.  
11  
Error creating DP2 LUT  
folder  
A folder of the same name may  
exist.  
Change the selected folder name.  
101  
102  
No response from  
device:_devicename_.  
The device is not responding to  
the system.  
Verify that the device is connected  
and on-line.  
Device not  
found:_devicename_.  
The system was trying to access  
a device that it could not find.  
Verify that the device name on one  
of the configuration dialog  
windows is correct.  
103  
The following device is  
indicating it is not  
ready:_devicename_.  
The device is not ready.  
The device is busy.  
Wait several minutes and try the  
activity again.  
104  
105  
The following device is  
busy:_devicename_.  
Wait several minutes and try the  
activity again.  
The following device is not a  
TTY port:_devicename_.  
The port name in the  
configuration file does not refer to  
a valid serial port.  
Change the port name in the  
configuration file to a valid serial  
port.  
106  
107  
108  
The following device is  
closed:_devicename_.  
The serial port closed during  
system reading.  
•
Verify that no other application  
is accessing the port.  
Restart the application.  
•
•
No data on  
device:_devicename_.  
No data is available for the  
system to read data on the serial  
port.  
Verify that the densitometer is  
connected correctly.  
Restart the application.  
•
Error:_oserror_occurred  
during operation:  
_operation_ on device:  
_devicename_.  
An operating system error  
occurred.  
•
•
•
Rerun the application.  
Reboot the operating system  
If problem continues, call for  
service.  
109  
110  
Invalid Device ID:  
_devicename_.  
Created a new device with an  
incorrect device ID.  
•
Edit the device ID to reflect the  
correct device ID.  
Unable to perform operation:  
_operation_  
Status Message:_statmsg_  
Error Message:_errmsg_.  
An unknown device error  
occurred.  
Use the information in the status  
message and error message to  
resolve the device error.  
September 2000  
5-15  
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Diagnostics and Troubleshooting  
Error  
Code  
Error Code /Status  
Message  
Possible Cause/Subsystem  
Possible Solution  
111  
112  
113  
114  
There is insufficient memory  
for the requested operation  
on device:_devicename_.  
The application does not have  
enough memory to complete the  
operation.  
Close the other applications and  
unnecessary windows.  
A communications time-out  
occurred during operation on  
device:_devicename_.  
The connection between the  
printer and host computer was  
lost.  
Check that all of the cables are  
properly connected.  
A device driver for the  
following device could not be  
found:_devicename_.  
The application could not find the  
necessary device software to  
communicate with the printer.  
Make sure that the Calibration  
Application and ASPI SCSI device  
driver are installed correctly.  
An error occurred during  
communications to the  
following device:  
•
•
The cable between the printer  
and the host computer is worn.  
One or more of the  
•
•
Check that all of the cables are  
properly connected.  
Check the cables and  
_devicename_.  
connections between the  
printer and the host computer  
has malfunctioned.  
connections between the printer  
and the host computer for wear  
and if necessary, replace them.  
115  
An operation error occurred  
during communications to  
the following device:_  
devicename_.  
•
•
The cable between the printer  
and the host computer is worn.  
One or more of the  
connections between the  
printer and the host computer  
has malfunctioned.  
•
•
Check that all of the cables are  
properly connected.  
Check the cables and  
connections between the printer  
and the host computer for wear  
and if necessary, replace them.  
116  
117  
A software warning has been  
issued by the following  
device: _devicename_ Error  
Message: _errmsg_  
A software error has occurred on  
the printer.  
Resolve printer error condition.  
Resolve printer error condition.  
A software error has been  
detected by the following  
device: _devicename_ Error  
Message: _errmsg_  
An error has occurred on the  
printer.  
118  
119  
120  
A SCSI ID for the following  
device was not found:  
_devicename_.  
SCSI driver not found.  
SCSI ID is incorrect.  
Reinstall SCSI driver on host  
computer.  
The wrong SCSI ID was  
specified for the following  
device: _devicename_.  
Set Target SCSI ID to printer SCSI  
ID.  
This device has been setup  
for the wrong model of  
printer: _devicename_.  
Device chosen has not been  
found.  
Verify device chosen matches the  
printer model.  
121  
122  
Unable to read STATUS from  
device: _devicename_.  
Unable to see the printer.  
Check SCSI cable connections.  
Select a 10-bit LUT file.  
The selected LUT contains  
data that exceeds the limits  
of this printer.  
Trying to send a 12-bit LUT to a  
10-bit printer.  
201  
An error occurred while  
trying to allocate memory.  
The system is trying to allocate  
memory, however, no memory is  
available.  
Close any unnecessary  
applications.  
5-16  
September 2000  
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Diagnostics and Troubleshooting  
Error  
Code  
Error Code /Status  
Message  
Possible Cause/Subsystem  
Possible Solution  
202  
203  
204  
The following parameter is  
invalid:_parametername:  
_parametervalue_.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
The function is not supported  
by the class.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
This function has not been  
implemented.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
205  
301  
Must enter the following  
field:_field_.  
The operator left a blank  
configuration field.  
Enter information in the blank  
configuration field.  
The following key was not  
found _key_.  
•
•
An internal error occurred with  
the software.  
One of the files was edited  
manually and a key was  
changed.  
•
•
Restart the application.  
Restore the key to its previous  
value.  
•
If problem continues, call for  
service.  
302  
303  
The following grouper was  
not found:_grouper_.  
•
•
An internal error occurred with  
the software.  
One of the files was edited  
manually and a grouper was  
changed.  
•
•
Restart the application.  
Restore the grouper to its  
previous value.  
If problem continues, call for  
service.  
•
The call depends on a  
current grouper, but the  
current grouper has not been  
set.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
501  
601  
An error occurred while  
applying the data.  
A bad count was entered.  
The expected count  
was:_count_.  
•
•
A file was edited manually and  
an incorrect number of rows  
was entered.  
An internal software error  
occurred.  
•
•
Manually enter the correct  
number of rows in the file.  
If problem continues, call for  
service.  
602  
701  
An error occurred during the  
calculation process.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
Patch _patch_, column  
_column_, value _value_ is  
beyond tolerance  
A density patch was out of  
tolerance.  
Perform another calibration cycle.  
_tolerance_ for aim _aim_.  
702  
703  
Patch _patch_ has a spread  
of _spread_ which is out of  
range _range_.  
The spread between colors for a  
given density patch is out of  
tolerance.  
Perform another calibration cycle.  
CalToleranceFile can only be  
initialized once.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
September 2000  
5-17  
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Diagnostics and Troubleshooting  
Error  
Code  
Error Code /Status  
Message  
Possible Cause/Subsystem  
Possible Solution  
704  
801  
802  
803  
804  
805  
806  
807  
CalToleranceFile::  
initialize must be called first.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
Could not find row:_row_.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
Could not find  
column:_column_.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
Could not find element -  
column:_column_.  
row:_row_.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
Row value was not set  
before using.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
Column value was not set  
before using.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
Error deleting row:_row_.  
An internal error occurred with the  
software.  
•
•
Restart the application.  
If problem continues, call for  
service.  
Element at row:_row_;  
column:_col_  
value:_val_ failed audit.  
An input file had incorrectly  
formatted data in it at the location  
indicated.  
•
•
Verify that you are using the  
correct file.  
Edit the file and correct the  
format.  
910  
Configuration file  
field:_filename_is invalid.  
Calibration will be cancelled.  
The user manually edited a field  
in a configuration file and entered  
an incorrect value.  
•
Manually enter the correct  
value.  
Reinstall the application.  
If problem continues, call for  
service.  
•
•
911  
919  
Error_errcode_occurred.  
Processing stopped.  
An internal error occurred with the  
software.  
Restart the application.  
Error occurred preparing to  
handle exit from Kodak  
Calibration. Will not perform  
cleanup at exit.  
An internal error occurred with the  
software.  
Restart the application.  
921  
922  
Unable to return the printer  
to its original state. Fix  
printer problem and re-  
calibrate.  
The application was trying to  
cancel but received an error when  
sending the original LUT back to  
the printer.  
Printer is in an unknown state.  
Correct any printer problems and  
restart the application.  
There is already a printer  
open. Please close the open  
printer first.  
User tried to open a printer when  
the printer was already open.  
Close the open printer.  
5-18  
September 2000  
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Diagnostics and Troubleshooting  
Error  
Code  
Error Code /Status  
Message  
Possible Cause/Subsystem  
Possible Solution  
923  
An error occurred during the  
loading of a printer. Please  
check to make sure the file  
chosen was of the correct  
type and/or format.  
An error occurred during the  
loading of a printer.  
Check that the file chosen was of  
the correct format or type.  
924  
941  
No printer loaded.  
The operator has not yet opened  
a printer.  
Open a printer.  
The height and width values  
do not agree with the size of  
the target file.  
The specified size does not match  
the file size.  
Enter the correct file size.  
942  
Unable to configure  
The file CalDevDensGen2.cfg is  
corrupt or lost.  
Restart the application. If problem  
continues, call for service.  
densitometer. Densitometer  
configuration file may be  
corrupt or lost.  
1003  
1004  
1005  
Unable to load default  
configuration file:_filename_.  
The default configuration file was  
deleted or renamed or moved.  
Restore the file manually or  
reinstall the software.  
Unable to set values  
in new configuration file.  
An internal error occurred with the  
software.  
Restart the application.  
Unable to save configuration  
file:_filename_.  
The system is trying to save a file  
but there is not enough disk  
space.  
Remove any unnecessary files to  
increase free disk space.  
1006  
Configuration file field:_field_  
is invalid.  
The user manually edited a field  
in a configuration file and entered  
an incorrect value.  
•
•
Manually enter the correct  
value.  
Reinstall the application.  
1007  
1101  
Unable to remove  
directory:_directory_.  
User does not have update  
authority on the directory.  
Verify that the user has authority  
on the directory.  
Density DMIN/DMAX points  
are invalid.  
Density points are invalid.  
Reread density values on  
densitometer or make a new  
calibration print.  
1102  
1103  
1104  
1201  
Density data is not  
monotonic increasing.  
Density data is invalid.  
Reread density values on  
densitometer or make a new  
calibration print.  
Exceeded maximum number  
of allowable data errors.  
Density data is invalid.  
Density data is invalid.  
Reread density values on  
densitometer or make a new  
calibration print.  
Asymmetric Density  
Groupings are invalid.  
Reread density values on  
densitometer or make a new  
calibration print.  
Unknown response from  
densitometer.  
The application received an  
unknown response from the  
densitometer during  
Verify that the baud rate of the  
densitometer matches the  
applications configuration.  
initialization.  
September 2000  
5-19  
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Diagnostics and Troubleshooting  
Error  
Code  
Error Code /Status  
Message  
Possible Cause/Subsystem  
Possible Solution  
1202  
Error:_error_from  
densitometer.  
Unexpected error was returned  
from the densitometer.  
Calibrate the densitometer. If the  
problem continues, check the  
manual for the densitometer.  
1203  
Error: Number of patches  
seen by densitometer is  
incorrect.  
Unable densities on densitometer. Try adjusting frame counts or  
reread the density patches on the  
densitometer.  
1300  
1301  
Values have not been loaded Matrix file missing.  
Create a new device.  
Create a new device.  
Data or Matrix files have not  
yet been loaded  
Matrix file missing.  
1302  
Data cannot be saved, must  
first apply the matrix  
Matrix file missing.  
Create a new device.  
5-20  
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Diagnostics and Troubleshooting  
Non-Numeric Error Messages  
Error Message  
Possible Cause/Subsystem  
Possible Solution  
An underrun error occurred during  
communications to the following  
device.  
•
•
The cable between the printer  
and the host computer is worn.  
One or more of the connections  
between the printer and the host  
computer has malfunctioned.  
•
•
Check that all of the cables are  
properly connected.  
Check the cables and  
connections between the printer  
and the host computer for wear  
and if necessary, replace them.  
An UNKNOWN error occurred  
during communications to the  
following device.  
An unknown error occurred in the  
application.  
•
•
Restart the calibration application.  
If the problem continues, make  
sure you have the Calibration  
Application and ASPI SCSI  
device driver installed correctly.  
Device not found.  
The host computer attempted to  
contact the printer at the specified  
SCSI ID but did not get a response.  
•
•
Make sure that the printer is  
turned on and is on-line.  
Make sure the Calibration  
Application and ASPI SCSI  
device driver are installed  
correctly.  
Invalid Device ID.  
The host computer attempted to  
contact the printer at the specified  
SCSI ID but did not get a response.  
Make sure that the printer is turned  
on and is on-line  
The following device is busy.  
The following device is closed.  
The printer at the specified SCSI ID  
is busy.  
Check that all of the cables are  
properly connected.  
The connection between the printer  
and host computer was lost.  
Check that all of the cables are  
properly connected.  
September 2000  
5-21  
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Diagnostics and Troubleshooting  
Getting Additional Help  
Your Kodak Sales Representative is the best source for information about the  
KODAK PROFESSIONAL LED II Printer 20R.  
In addition, technical support is also available in the United States. Call Kodak’s  
Technical Assistance Center at 1-800-3Kodak3 from 8:00 a.m. to 11:00 p.m.  
Eastern Standard Time on regular business days.  
Have your printer’s K-Number ready. The K-Number label is attached to the front  
of the printer, next to the operator control panel.  
Help numbers for the Asia/Pacific and European regions are listed on the  
next page.  
Asia/Pacific Region  
Country  
Australia  
Country Code  
Helpline Number  
1800-034487  
61  
85  
62  
81  
82  
60  
60  
63  
65  
88  
66  
Hong Kong  
Indonesia  
Japan  
2-5649387  
21-430-4527  
0120-451-881  
02-708-5471-4  
3-757-2722  
Korea  
Malaysia  
New Zealand  
Philippines  
Singapore  
Taiwan  
0800500135  
2-816-67-18  
4769-688  
6-2-893-8234  
2-271-3040-x396  
Thailand  
European Region  
Country  
Country Code  
Helpline Number  
Belgium  
Denmark  
Finland  
France  
Germany  
Italy  
32  
45  
02/2632400  
43/717111  
358  
33  
49  
39  
31  
47  
34  
46  
44  
90/87071  
1/4989-0083  
0711/406-5561  
02/66028454  
03405/99704  
02/818181  
Netherlands  
Norway  
Spain  
91/6267100  
08/58023663  
044261122 Ext.44239  
Sweden  
UK  
5-22  
September 2000  
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Appendix A: Ordering Supplies  
This appendix includes ordering information for Kodak accessories, supplies,  
paper, leaders and splice tape, and publications.  
Accessories  
Purchase these items through Kodak.  
Catalog  
Number  
Item  
Qty/Size  
X-RITE DTP—36 Densitometer  
US ROBOTICS-SPORTSTER 28.8 Modem  
10 - 20 Inch Paper Cassette  
10/11 Inch Paper Cassette  
1
1
1
1
1
1
1
196–1119  
873–3743  
159–2971  
164–0978  
861-2079  
871-1665  
*
10 - 20 Inch Take-up Cassette  
10/11 Inch Take-up Cassette  
SCSI Interface Kit  
* Order through you Kodak Sales Representative  
Supplies  
Purchase these items through your dealer or distributor.  
Catalog  
Number  
Item  
Qty/Size  
Printer Air Filter  
1
833-3247  
September 2000  
A-1  
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Ordering Supplies  
Standard (U.S.) Paper  
Purchase these items through your Kodak representative.  
Surface  
Types*  
Item  
Size  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
E, F, or N  
E, F, or N  
E, F, or N  
E, F, or N  
E, F, or N  
E, F, or N  
10 in. x 262 ft.  
10 in. x 574 ft.  
11 in. x 262 ft.  
11 in. x 574 ft.  
12 in. x 262 ft.*  
20 in. x 262 ft.  
* NOTE: 12 in. x 574 ft. paper is not supported.  
Metric Paper  
Purchase these items through your Kodak representative.  
Surface  
Type*  
Item  
Size  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
E, F, or N  
25.4 cm x 80 m  
E, F, or N 25.4 cm x 175 m  
E, F, or N 27.9 cm x 80 m  
E, F, or N 27.9 cm x 175 m  
E, F, or N  
29.7 cm x 80 m  
(A4)  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
KODAK PROFESSIONAL Digital Paper  
E, F, or N  
E, F, or N  
E, F, or N  
30.5 cm x 80 m  
50.8 cm x 50 m  
50.8 cm x 80 m  
*Surface Types  
F = smooth, glossy  
E = fine grained, lustre  
N = smooth, semi-matte  
A-2  
September 2000  
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Ordering Supplies  
Leaders and Splice Tape  
Purchase these items through the appropriate vendor.  
Catalog  
Number  
Item  
Qty  
Vendor  
KODAK 1-Inch Splice Tape  
2
Kodak  
168-1311  
L-1210  
10-Inch Digital Printer Paper Saver  
10  
Liberty Photo  
Products*  
11-Inch Digital Printer Paper Saver  
20-Inch Digital Printer Paper Saver  
10  
10  
Liberty Photo  
Products*  
L-1211  
L-1220  
Liberty Photo  
Products*  
* Call 1-800-572-3600 in the United States to order items through Liberty Photo  
Products.  
Publications  
Purchase these items through Kodak Parts Services at 1-800-431-7278.  
Part Number/  
Catalog Number  
Item  
Qty/Size  
Operator’s Guide for the:  
1
Part No. 6B1625  
KODAK PROFESSIONAL LED II Printer 20R  
Quick Reference Guide for the:  
1
Part No. 6B1626  
KODAK PROFESSIONAL LED II Printer 20R  
September 2000  
A-3  
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Appendix B: Specifications  
This appendix includes specifications and site requirements information for the  
printer.  
Printer Specifications  
Dimensions and Weight  
Width  
Length  
Weight  
102 cm (40 in.)  
149 cm (58.5 in.)  
499 kg (1100 lbs)  
517kg (1140 lbs)–with paper  
To move the printer through a 91 cm (36 in.) doorway, the following parts will be  
removed by a Kodak representative:  
•
•
•
•
front printer door  
rear printer door  
sheet transport module door  
operator control panel  
To move the printer through a 71.2 cm (28 in.) doorway, the following parts will be  
removed by a Kodak representative (in addition to the above parts):  
•
•
•
•
enclosures  
covers  
subassemblies for the paper supply module  
knife and sheet transport module  
Acoustic Specifications  
NOTE: These specifications apply to the Kodak Professional LED II Printer 20R  
only.  
Sound Pressure  
Sound Power  
Level (L  
Operator  
Position  
Instantaneous  
Peak > 130 dB(C)  
Level (L )  
)
WA  
A
Standby  
51.3dB(A)  
55.7dB(A)  
NA  
66.1dB(A)  
71.0dB(A)  
Full System  
Operating  
None  
September 2000  
B-1  
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Specifications  
Site Requirements  
Operator and Service Access  
When fully assembled the equipment requires a minimum of 91 cm  
(36 in.) on each side to allow sufficient access for normal operator maintenance  
and for service.  
2.2 meters + .3 meters (86 in. + 12 in.)  
_
_
15A  
.91 meters (36 in.)  
*
minimum  
Printer  
1.5 meters (60 in.)  
2.9 meters  
(114 in.)  
.91 meters (36 in.)  
minimum  
.91 meters (36 in.)  
minimum  
.91 meters (36 in.)  
minimum  
3.8 meters (149 in.)  
SCSI-2 connection from host here  
*
Floor Requirements  
The equipment should be installed on a smooth, hard, and level floor surface.  
Carpet is not recommended.  
The floor pitch should not exceed 1 inch in 5 feet.  
B-2  
September 2000  
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Specifications  
Electrical  
The KODAK PROFESSIONAL LED II Printer 20R is manufactured to operate  
within one of the following sets of power constraints or can be configured to do so  
by a Kodak representative:  
Power  
Consumption  
Nominal Voltage/Frequency  
Voltage Range  
200 - 240V, 15A, 50/60 Hz,  
1 phase*  
190 - 254V, 47 - 63 Hz,  
1phase, 15 A (Automatic 2.4kVA  
Sensing)**  
Less than  
* Phase selection must be completed at the factory or by a trained Kodak  
representative.  
* *Outside the U.S. and Canada, amperage for the printer is 16A.  
Consult with your electrical contractor or utility company to ensure that on-site  
wiring complies with the printer specifications and that wall outlets use isolated  
grounds and comply with codes. Further information is provided in the following  
sections.  
If the equipment is to be permanently connected, then the equipment must be  
provided with its own circuit breaker that is located near the equipment within  
easy reach of the operator and marked as the disconnecting device for the  
equipment.  
The unit is an Insulation Category Type II machine, and operates in a Pollution  
Degree 2 environment in accordance with IEC 664 (Normal Office Environment).  
For technical support, service, repair and fuse replacement information, contact  
Eastman Kodak Company’s Technical Assistance Center at 1-800-822-1414.  
Power Cords  
A 2.4 m (8 ft.), grounded power cord with a special three prong plug is provided  
with your printer. The printer conforms to the NEMA N6/15 Printer Plug  
Specification.  
Special plugs and cords may be required outside of the United States and  
Canada. These plugs and cords will be provided by the Kodak distributor (the  
power cord provided for international locations must have at least 14 gauge wire).  
The power cord should be certified and approved by a national test house.  
CAUTION: Make certain nothing obstructs or is placed on power cords. Do  
not use extension cords; they can cause voltage loss which may  
result in unreliable equipment performance or equipment  
damage.  
September 2000  
B-3  
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Specifications  
Power Outlets  
A separate, dedicated power line with a 208 V, 15 amp dedicated receptacle is  
required for the printer.  
The outlets should meet the following standards:  
Item  
Printer Standard  
amperage  
wire size  
phase  
15 amp  
14 gauge or larger  
1 (single)  
receptacle  
NEMA5—N6/15  
less than 2 ohms  
impedance between ground and  
neutral wires  
voltage drop across the circuit  
breaker  
less than 0.1 volts  
distance between receptacle and  
equipment  
1.5 m (5.0 ft.)  
or less  
Line Frequency  
In most cases, the electric utility company is responsible for maintaining the  
proper frequency of the alternating current in its distribution network. If the  
building is supplied with power by its own motor-generator, make certain that the  
governor that controls the frequency is capable of delivering power within the  
required operating frequency range.  
B-4  
September 2000  
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Specifications  
Line Voltage  
The printer operates satisfactorily over a range of voltages around the nominal  
voltage.  
The local utility company is required to deliver power usually within ±10% of the  
rated value to the main distribution panel in the building. Voltage then drops from  
there to the outlets where the equipment is connected. The total voltage drop is a  
function of the following factors:  
•
The composition of the conductor material in the wire. Copper wire is a better  
conductor than copper-clad aluminum and aluminum wire, which results in  
less voltage loss over the same length of wire.  
•
•
•
•
The diameter or gauge of the conductor. Large diameter conductor exhibits  
less voltage loss than small diameter conductor.  
The length of the circuit. A long circuit layout may result in more voltage loss  
than a short, direct circuit layout.  
The load or current on the circuit (amperes). A large circuit load may result in  
voltage loss in a circuit.  
The types and number of connections. Several connections in a circuit  
increase the chance of improper wiring practices, which could result in voltage  
loss.  
You must allow for adequate wiring to keep the supplied voltage within the  
required range. Otherwise, intermittent data errors and system errors may occur.  
Low-voltage problems are more common than high-voltage problems and are  
generally caused by poor wiring practices.  
September 2000  
B-5  
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Specifications  
Power Receptacles (U.S. and Canada)  
OB IG  
OA OC IN  
Computer system  
branch circuit panel  
#1  
PRINTER  
15A  
NEMA Reference:  
Receptacle 6-15R  
Plug  
6-15P  
NEUTRAL BUS  
(Isolated from power panel)  
GROUND BUS  
(Isolated from power panel)  
B-6  
September 2000  
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Specifications  
Printer Power Receptacles (Europe)  
OB IG  
OA OC IN  
Computer system  
branch circuit panel  
CEE (7)  
250,16A  
L
N
16A  
2
(1.5 mm )  
OR  
16A  
L
N
Pin  
CEE (7)  
250,16A  
NEUTRAL BUS  
(Isolated from power panel)  
GROUND BUS  
(Isolated from power panel)  
September 2000  
B-7  
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Specifications  
Telephone line  
A telephone line (with a RJ11C modular phone jack) must be installed within  
3 m (10 ft.) of the printer to support the remote diagnostics. We recommend a  
high-grade analog service line.  
Densitometer  
An X-RITE DTP—36 Densitometer is required to calibrate the printer and for  
process control. It is available through Kodak. See “Accessories” on page A-1.  
SCSI Cable  
A single-ended or differential-ended SCSI cable is required to connect the host  
computer to the printer. Install a single-ended SCSI cable if the distance between  
the host computer and the printer is less than 6 meters. Use a differential-ended  
SCSI cable if the distance between the host computer and the printer is greater  
than 6 meters but less than 30 meters.  
IMPORTANT: The printer is configured in single-ended mode at the factory.  
Before installing a differential-ended SCSI cable, you must contact  
your Kodak service representative to have your printer  
reconfigured to the differential-ended mode.  
Operating Environment  
NOTE: The operating environment should be free of smoke and excessive dust.  
Air conditioning requirements:  
The Printer generates 7,509 BTU/hr.  
B-8  
September 2000  
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Appendix C: Additional Calibration  
Information  
The topics covered in this section include:  
•
•
•
•
Installing the Calibration Software  
An overview of the KODAK Device Calibration Software  
Advanced Features of the LED II Calibration Software  
Installing the Densitometer  
IMPORTANT: For the step-by-step procedure to calibrating the printer, see  
“Calibrating the Printer” on page 2-2.  
Installing the Calibration Software  
Installing the software includes installing both the Kodak Device Calibration  
Software (which manages the calibration of multiple Kodak devices) and the  
Calibration Software for the Kodak Professional LED II Printer 20P/20R.  
System Requirements  
MACINTOSH Version  
•
•
•
•
•
Power MACINTOSH System 7.5 or above  
Minimum of 35 MB free disk space  
608 K free disk space for each of as many as six configured devices  
256 colors at 640 x 480 spatial resolution  
CD ROM Drive  
WINDOWS NT Version  
•
•
•
•
100 MHz PENTIUM Processor  
64 MB Main System Memory  
VGA Monitor (640 x 480 spatial resolution)  
CD ROM Drive  
September 2000  
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Additional Calibration Information  
Installation Procedure  
1. Place the supplied CD-ROM in your CD-ROM drive.  
2. When the Browser appears, select LED Printer.  
MACINTOSH Version  
Under “Download File,” select LEDCalAppVn (n is the current version number).  
LEDCalAppVn is saved to your desktop.  
WINDOWS NT Version  
Under “Download File,” select KPRO Calibration Utilities.  
You can either save the installation file to a hard drive or run it directly from the  
Internet.  
If you choose to save the installation file to a hard drive, the Save File dialog box  
appears. Either accept the path and file name or select another path and file name  
and save the file.  
MACINTOSH Version and WINDOWS NT Version  
NOTE: From this point on, the installation is similar for Macintosh and Windows  
NT systems. When the instructions say, for example, click Next or Install,  
the first option is for Windows NT systems; the second is for Macintosh  
systems.  
CAUTION: To avoid possible damage, do not connector disconnectthe cable  
between your host computer and the printer when either device  
is powered up.  
1. Double-click the installation file.  
The splash screen for KODAK PROFESSIONAL Universal Calibration Utility  
appears and a Setup message appears.  
2. After the Welcome screen appears, click Next or Continue.  
3. For Macintosh systems only, read the readme information, then click  
Continue.  
4. Read the license agreement.  
•
•
To accept the terms and continue the installation, click Yes or Agree.  
Or, to cancel the installation, click No or Disagree.  
5. For Windows NT systems only, read the readme information, then click Next.  
C-2  
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Additional Calibration Information  
6. Select the installation type:  
For Windows NT systems, select one of the following:  
•
Typical  
includes Device Calibration Applications for the Kodak  
Professional LED Printer and for the Kodak Professional  
Digital Multiprinter, plus the Linearization Calibration  
Application for the Kodak Professional RFS 3570+ (Speed  
Up) Film Scanner  
•
•
Compact allows you to choose to install individual applications from the  
list included under Typical  
Custom  
allows you to choose specific features for the application you  
choose to install; for the LED Printer, you may choose to  
install either Gen I or Gen II  
For Macintosh systems, select Easy Install.  
7. Click Next to install the software on your system.  
A dialog box appears for you to designate where to install the calibration  
software.  
8. Either accept the default path and folder or select another path and folder.  
9. Click Finish or OK.  
NOTE: For Windows NT systems, the screen gives you the option of reading  
the readme file associated with your installed applications.  
10. Remove the CD-ROM and store it in a safe place.  
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Additional Calibration Information  
Kodak Device Calibration Software  
The Kodak Device Calibration Software is used to launch the Calibration Software  
for the 20P and 20R Printers and to launch calibration software for other devices  
such as other printers and scanners.  
NOTE: Most of the windows displayed in this chapter are from the WINDOWS NT  
Version of the software. The windows for MACINTOSH Computers are  
similar.  
Application Window Definitions  
The window below and the tables that follow define the application window for the  
KODAK Calibration Device Software.  
Title bar  
Tool bar  
Menu bar  
Device icon  
(this appears  
when you add  
a calibration  
device)  
Client area  
Status bar  
Window Area  
Description  
Title Bar  
Menu Bar  
Tool Bar  
Contains the application name, “KODAK Device Calibration”  
Contains selectable menu items  
Contains the user selectable menu choices and is activated by a shortcut keystroke  
or by a mouse pointer and left mouse button  
Client Area  
Device Icon  
Status Bar  
Contains the icons that represent devices available for calibration  
Represents a device that can be calibrated  
Displays messages to the user to indicate actions that are occurring or the status of  
the occurring action and the currently selected device  
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Additional Calibration Information  
The table below defines the functions and their corresponding icons on the main  
window of the KODAK Device CalibrationSoftware.  
Menu  
Access  
Function  
Icon/Key  
Availability  
Description  
Operations Calibrate  
When the  
device is  
selected  
Passes control to the  
calibration software for the  
device; double-clicking on a  
device icon performs the  
same action  
MACINTOSH:  
+L  
WINDOWS NT: Ctrl+L  
File  
New  
Always  
Displays a Create a New  
Device dialog box; adds a  
device to the control area  
MACINTOSH:  
+N  
WINDOWS NT: Ctrl+N  
Edit  
Cut  
When a  
Removes the object from  
the control area. All history  
data files (including log  
data, LUT files etc.) will be  
deleted for this device. A  
confirmation dialog box  
appears to allow you to  
cancel the action.  
calibration  
device is  
selected  
MACINTOSH:  
+X  
WINDOWS NT: Ctrl+X  
File  
Edit  
Always  
If no object is selected, the  
Edit Application  
Configuration dialog box  
appears. If an object is  
selected, the Update a  
Device Registry dialog box  
for that device appears.  
MACINTOSH:  
WINDOWS NT: Ctrl+E  
+E  
MACINTOSH:  
+Q  
MACINTOSH:  
Quit  
File  
Always  
Always  
Exits the application  
WINDOWS NT: Ctrl+Q  
NA  
WINDOWS NT:  
Exit  
Help  
Product  
Information  
Displays the Product  
Information dialog box  
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Additional Calibration Information  
Starting the Kodak Device Calibration Software  
Load the Calibration Software according to the table below. (If needed, see  
“Installing the Calibration Software” beginning on page C-1.)  
MACINTOSH Version  
WINDOWS NT Version  
1. Open the folder that  
contains the files for the  
calibration application.  
Select:  
Programs/Eastman Kodak/  
KPRO Applications/  
Kodak Universal Calibration Utility  
from the WINDOWS NT Start menu.  
2. Click on the icon for KODAK  
Device Calibration.  
Adding a Device  
To add a calibration device icon to the KODAK Device Calibration Software:  
1. Select New from the File menu on the KODAK Device Calibration window.  
File menu  
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Additional Calibration Information  
The Create a New Device dialog box appears.  
2. Enter the correct device settings. Use a unique identifying word for the device  
name.  
NOTES: The default SCSI ID for the printer is 5. The printer’s OCP menu  
displays the current SCSI ID for the printer.  
Make sure the Device Type field matches the type of printer that  
is being calibrated (for example: Digital LED II 20P).  
3. Click OK to accept the changes.  
A new printer device icon appears on the KODAK Device Calibration screen.  
NOTE: If an error message appears, refer to “Calibration Troubleshooting” on  
page 5-14.  
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Additional Calibration Information  
Editing the Log Settings  
To change the log settings for the KODAK Device Calibration:  
1. Deselect all devices on the KODAK Device Calibration screen and click the  
Edit icon.  
Edit icon  
All devices  
must be  
deselected  
The Edit Configuration dialog box appears:  
2. Edit the device settings as needed or click Default to refresh the screen with  
the default settings.  
The log operations/settings include:  
Device Setting  
Options  
Log Type  
None: No logging of events or errors  
Events: Log events only (status messages that appear on the screen)  
Errors: Log errors only  
Log all actions: Log all actions  
Keep log for  
(days)  
Enter the number of days you want to keep logged information – for up to  
99 days  
Log File Name  
Enter the name that you want to give to the log file  
3. Click OK to save (or Cancel to cancel) the changes.  
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Additional Calibration Information  
Updating a Device  
To update or change the device name or the SCSI ID for any device:  
1. Select the device by clicking once on the device icon on the KODAK Device  
Calibration screen.  
Edit  
icon  
Device  
icon  
2. Click the Edit icon.  
The Update a Device dialog box appears.  
3. Enter the correct device settings.  
The options for the device settings include:  
Device Setting  
Options  
Device name  
Enter the name that you want to give to the device.  
NOTE: The MACINTOSH platform limits the device  
name to 10 characters.  
SCSI Host Adapter Adapter ID on host computer  
SCSI ID The SCSI ID for the device  
4. Click OK to save (or Cancel to cancel) the changes.  
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Additional Calibration Information  
Deleting a Device  
To delete a device from the KODAK Device Calibration Software screen:  
1. Select the device by clicking on the device icon.  
Cut icon  
Device  
icon  
2. Click the Cut icon.  
The following dialog box appears:  
3. Click Yes to delete the files and directories for the selected calibration device.  
(Click No to stop the deletion process.)  
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Additional Calibration Information  
Advanced Features of the LED II Calibration Software  
The Calibration Software for the KODAK PROFESSIONAL LED II Printer  
20P/20R provides automated neutral density printer calibration and is designed to  
be used without assistance from technical experts. The advanced calibration  
features provided by this product enable you to customize the calibration of the  
printer. To use the advanced features, you should understand image science  
technology and the implications of manipulating neutral density calibrations.  
IMPORTANT: Printer calibration should not be mistaken for color management.  
Color management is provided by software applications that are  
independent of the printer and the calibration software.  
Viewing Graphs  
The View Graphs feature provides access to the available graphs from the most  
recently completed calibration.  
Examples of the Value, Difference, and History Graphs are shown below. The  
Value and Difference Graphs reflect the densitometer values that were last read.  
The History Graph displays the data from completed calibrations.  
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Additional Calibration Information  
Value Graph  
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Additional Calibration Information  
Difference Graph  
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Additional Calibration Information  
History Graph  
To view calibration graphs:  
1. From the KODAK Device Calibration screen, double-click the device for which  
you want to view graphs.  
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Additional Calibration Information  
The LED Calibration Application screen appears.  
Graphs icon  
2. Click the Graphs icon.  
One of the graphs appears; normally it is the Value graph.  
3. Select the Graph Type that you want to view. When the graph appears, select  
the type of data and planes that you want to see displayed.  
NOTE: The graph will be blank if the printer has not been calibrated.  
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Additional Calibration Information  
Sending LUTs  
The Send LUT to Printer feature allows you to overwrite the current LUT in the  
printer. You can create a valid printing LUT using an ASCII text editor. This option  
sends the selected LUT to the printer, overwriting any existing LUT.  
To send a LUT to the Printer:  
1. From the KODAK Device Calibration screen, double-click the device for which  
you want to send a LUT.  
The LED Calibration Application screen appears.  
Send  
LUT icon  
2. Click the Send LUT icon.  
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Additional Calibration Information  
The Send LUT to Printer dialog box appears.  
3. Select one of the LUTs from the dialog box and click Load Selected LUT or  
click Load Custom LUT and follow the prompts to load a custom LUT. The  
LUT is downloaded to the printer, overwriting the current LUT.  
Sending Targets  
The Send Target feature enables you to send any properly formatted target file to  
the printer without performing a calibration. The target file must contain image  
data in the format for the Kodak Professional LED II Printer 20P/20R. The format  
of this file must be raw RGB pixel interleaved.  
To send a test target to the printer:  
1. From the KODAK Device Calibration screen, double-click the device for which  
you want to send a test target.  
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Additional Calibration Information  
The LED Calibration Application screen appears.  
Send Test  
Target icon  
2. Click the Send Test Target icon.  
The Send Target to Printer dialog box appears. (Both the Windows NT and  
Macintosh versions are shown here.)  
WINDOWS NT Version  
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Additional Calibration Information  
NOTE: Windows NT users can click Browse to select another file name. The  
Open dialog box appears. Select the file name you want, then click  
Open.  
MACINTOSH Version  
3. Enter the desired settings and click OK to save the settings (or Cancel to  
keep the previous settings).  
The selected test target is sent to the printer.  
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Additional Calibration Information  
Editing the Calibration Configuration  
The Edit Configuration feature allows you to change the printer’s calibration  
configuration attributes. However, it is recommended that you use the default  
settings for these attributes for most operations. The settings should only be  
changed for the most advanced operations.  
Edit Configuration consists of a set of six tabbed screens—each with related  
configuration attributes. There can be only one set of configuration attributes for  
the printer calibration application at a time. If you make any changes to one or  
more of the tabbed screens and then click OK to save your changes, the changes  
will overwrite the previous attributes used for the automated calibration.  
To edit the calibration configuration:  
1. From the KODAK Device Calibration screen, double-click the device for which  
you want to change the calibration configuration.  
The LED Calibration Application screen appears.  
Edit icon  
2. Click the Edit icon.  
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Additional Calibration Information  
The Edit Configuration screen appears with the Procedure tab displayed.  
Edit Configuration Screen for WINDOWS NT Systems  
Edit Configuration Screen for MACINTOSH Systems  
3. To navigate among the tabs, click the tab you want and follow the instructions  
for updating the information for that tab.  
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Additional Calibration Information  
IMPORTANT:Whenever you click OK, the software assumes ALL changes to  
the Edit Configuration are complete and the Edit Configuration  
screen closes. Similarly, you can click Cancel at any time while  
the Edit Configuration screen is open; any changes you made to  
any of the tabbed information are canceled and the Edit  
Configuration screen closes.  
Note that for Macintosh users only, you can click Default at any time to reset the  
attributes to their factory defaults and then click OK to save the defaults.  
Editing Information on the Procedure Tab  
The Procedure tab contains general configuration attributes as shown and  
described below. The values displayed in the example are the default settings.  
Procedure  
Attribute  
Description  
Graphing  
Instructs the application when to display the graphs of the data  
Indicates whether the level of tolerance is Normal, Loose, or Strict  
Tolerance Level  
Out of Tolerance  
Provides the flexibility to interact at each step or to use a fully  
automated calibration  
Maximum Cycles  
Indicates the maximum number of iterations the calibration  
procedure will perform if “Out of Tolerance” is set to “Automatically  
iterate up to maximum cycles.”.  
Processor In Control Indicates whether the Processor In Control dialog box is to be  
displayed at the beginning of the calibration process  
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Additional Calibration Information  
To edit the configuration information on the Procedure tab:  
1. Use the drop-down lists to change the Procedure information as needed.  
2. If you have completed all editing of configuration information (including  
information on the other tabbed screens), click OK to save the changes and  
close the Edit Configuration screen.  
NOTE:Click Canceltocancelallchangesmadetothe EditConfiguration screen  
and close the Edit Configuration screen.  
3. To continue making changes to the Edit Configuration, click on another tab  
and make changes as needed.  
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Additional Calibration Information  
Editing Information on the Density Source Tab  
The Density Source tab specifies how the calibration application is to receive  
density data. The values displayed in the example are the default settings.  
Density Source  
Description  
Attribute  
Density Source  
Indicates the source (densitometer or file) of the density data.  
Density Source Port  
Indicates the name of the RS-232 port that the densitometer is  
connected to. This port is the source of the density data. The name of the  
port is specific to the computer system platform.  
Density Source File  
Indicates the filename for the source of density data. This is only used if  
the Density Source is a file. If you designate a file as the density source,  
this is the file name you use for “Creating a Density File for Use with  
Calibration” on page C-32.  
To edit the configuration information on the Density Source tab:  
1. Use the drop-down lists to change the Density Source information as needed.  
2. If you have completed all editing of configuration information (including  
information on the other tabbed screens), click OK to save the changes and  
close the Edit Configuration screen.  
NOTE: Click Cancel to cancel all changes made to the Edit Configuration  
screen and close the Edit Configuration screen.  
3. To continue making changes to the Edit Configuration, click on another tab  
and make changes as needed.  
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Additional Calibration Information  
Editing Information on the Aim Tab  
The Aim tab specifies:  
•
whether the aims used for calibration are to be Density Aims or Lightness  
Aims  
•
•
whether to apply the Channel-Independent Matrix  
which table to use if Copyright Detection is functional  
The values displayed in the example are the default settings.  
Attribute  
Description  
Desired Aim  
Indicates whether to use Density Aims or Lightness Aims for  
calibration. Using Lightness Aims will improve both the highlights and  
shadows of your prints.  
Apply Channel  
Independent  
Matrix?  
Indicates whether or not to apply the Channel-Independent Matrix to  
the aim values. If the matrix is applied, the number of cycles required  
to successfully calibrate the printer should be reduced.  
Copyright  
Select the table to be used. This feature is available with Gen II LED  
Detection Table  
printers only. Only use this feature as instructed by Kodak.  
To edit the configuration information on the Aim tab:  
1. Change the Aim information as needed.  
2. If you have completed all editing of configuration information (including  
information on the other tabbed screens), click OK to save the changes and  
close the Edit Configuration screen.  
NOTE: Click Cancel to cancel all changes made to the Edit Configuration  
screen and close the Edit Configuration screen.  
3. To continue making changes to the Edit Configuration, click on another tab  
and make changes as needed.  
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Additional Calibration Information  
Editing Information on the History Tab  
The History tab specifies information about maintaining calibration history data.  
The values displayed in the example are the default settings.  
Attribute  
Description  
Keep History For (days) Indicates the number of days that the calibration LUT, print LUT,  
density data and LUT history information (LED trend data) are to  
be kept. Information older than the specified number of days will be  
deleted.  
Log Type  
Indicates the type of log file available during calibration. All  
recordable events or just the recordable errors can be logged to a  
selected filename.  
Keep log for (days)  
Log File Name  
Indicates the number of days that the error and events information  
is to be kept. Information older than the specified number of days  
will be deleted.  
The name of the file that contains the logged information.  
To edit the configuration information on the History tab:  
1. Change the History information as needed.  
2. If you have completed all editing of configuration information (including  
information on the other tabbed screens), click OK to save the changes and  
close the Edit Configuration screen.  
NOTE: Click Cancel to cancel all changes made to the Edit Configuration  
screen and close the Edit Configuration screen.  
3. To continue making changes to the Edit Configuration, click on another tab  
and make changes as needed.  
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Additional Calibration Information  
Editing Information on the Paper Tab  
The Paper tab allows you to specify the paper being calibrated. The value  
displayed in the example is the default setting.  
Attribute  
Paper Type  
Description  
Select either KODAK PROFESSIONAL Digital III Paper (Digital III) or  
KODAK PROFESSIONAL Digital PT 2976 Paper (2976).  
To edit the configuration information on the Paper tab:  
1. Change the Paper Type if needed.  
2. If you have completed all editing of configuration information (including  
information on the other tabbed screens), click OK to save the changes and  
close the Edit Configuration screen.  
NOTE: Click Cancel to cancel all changes made to the Edit Configuration  
screen and close the Edit Configuration screen.  
3. To continue making changes to the Edit Configuration, click on another tab  
and make changes as needed.  
Editing Information on the DP2 (Windows NT) or KPIS  
(Macintosh) Tab  
The DP2 (or for Macintosh versions, KPIS) tab specifies whether to activate DP2  
(or KPIS) interoperability, and if so, names the directory and filename designated  
for the DP2 (or KPIS) information.  
There are some minor differences in the editing of DP2 and KPIS information;  
both are presented. Instructions for editing KPIS information begin on page 29.  
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Additional Calibration Information  
Editing DP2 Information (WINDOWS NT Systems)  
When you click the DP2 tab of the Edit Configuration screen, the following tabbed  
screen appears. The values displayed in the example are the default settings.  
Attribute  
Activate DP2  
Description  
Indicates if the calibration procedure should generate a LUT file to be  
used with the DP2 system  
DP2 Location  
DP2 Filename  
Directory to contain generated LUT files for use with DP2  
Name of the file containing the DP2 LUT files  
1. If DP2 is not already activated, click the Activate DP2 checkbox (click again  
to deactivate) so that the screen looks like the example above.  
2. To change the DP2 Location, type a new directory name or click Browse and  
select another directory.  
3. If needed, change the DP2 Filename.  
4. If you have completed all editing of configuration information (including  
information on the other tabbed screens), click OK to save the changes and  
close the Edit Configuration screen.  
NOTE: Click Cancel to cancel all changes made to the Edit Configuration  
screen and close the Edit Configuration screen.  
5. To make other changes to the Edit Configuration, click on another tab and  
make changes as needed.  
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Additional Calibration Information  
Editing KPIS Information (Macintosh Systems)  
If you are using the calibration output files with the KPIS system, it is necessary to  
activate KPIS and assign a filename and location to the output file.  
When you click the KPIS tab of the Edit Configuration screen, the following tabbed  
screen appears. The values displayed in the example are the default settings.  
Attribute  
Description  
Indicates if the calibration procedure should generate a LUT file to be used with  
the KPIS system  
Activate KPIS  
KPIS Location  
KPIS Filename  
Directory to contain generated LUT files for use with KPIS  
Name of the file containing the KPIS LUT files  
1. Click the Activate KPIS checkbox (click again to deactivate).  
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Additional Calibration Information  
The display shows the Edit Configuration screen with the default settings for  
KPIS Location and KPIS Filename.  
2. To change the directory for the KPIS file:  
a. Click KPIS Location. The display shows the Select KPIS Folder dialog  
box.  
b. If needed, browse to find the folder you want.  
c. Click on Select “directoryname” (the example above shows Select  
“KodakLED”).  
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Additional Calibration Information  
The display shows the updated Edit Configuration screen with updated  
File Location of CalDisk:CompositeMachine:Tables:KodakLED.  
Completing the Edit Configuration  
When finished, click OK to save the attributes. (Click Cancel to exit the screen  
without saving your changes. Macintosh users: you can click Default at any time  
to reset the attributes to their factory defaults and then click OK to save the  
defaults.)  
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Additional Calibration Information  
Creating a Density File for Use with Calibration  
During calibration, you have the option of obtaining density data from a file or by  
scanning a processed test target through an X-RITE DTP 36 densitometer. The  
option is determined by the entry in the calibration configuration file. If the  
configuration file is set up to receive density data from a file and you are creating  
the file:  
1. Scan the print into your densitometer.  
2. Save the data to file using the density data file format specification (see “File  
Formats” below). The Kodak Calibration Software does not perform this  
function.  
3. Move the density data file that you just saved to the folder or path selected on  
the Density Source tab of the Edit Configuration screen (see “Editing  
Information on the Density Source Tab” on page C-24).  
File Formats  
NOTE: If a file contains data in a tabular format, each entry may be separated by  
multiple spaces and tabs;however, whenthe fileissaved bythe application,  
each group of multiple spaces and tabs is automatically converted to a  
single tab.  
DensityDataRaw (TECHNET Format)  
Example:  
R2340 G1000 B2010  
R2350 G1010 B2020  
R2360 G1020 B2030  
R2370 G1030 B2040  
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Installing the Densitometer  
This section describes how to install the X-RITE DTP 36 Densitometer, including  
changing some of the attributes on the Edit Configuration screen to accommodate  
the densitometer.  
IMPORTANT: The supported densitometers use a RS-232 interface for  
communication to the host. Each platform uses different  
designations to identify the RS-232 ports.  
To install the densitometer:  
1. Connect the appropriate cable (provided by the user, supplier or with the  
densitometer) between the densitometer and the host computer.  
NOTE: For the X-RITE DTP 36 Densitometer:  
•
•
Remove the protective strip (for shipping) from the densitometer.  
Verify that the densitometer is configured with the factory defaults. (Refer  
to the densitometer manual for this information.)  
•
Perform an initial calibration of the densitometer. (Refer to the  
densitometer manual.)  
2. Run the calibration software for the printer and click the Edit icon to access  
the Edit Configuration screen; see “Editing the Calibration Configuration”  
beginning on page C-20.  
3. Click the Density Source tab.  
4. Edit the attribute for the Density Source. Select the appropriate choice for  
your densitometer from the list.  
5. Edit the attribute for the Density Source Port. Enter the name of the port that  
the RS-232 cable is connected to on the host computer system.  
Host System  
Default Port  
MACINTOSH  
WINDOWS NT  
Printer  
COM 1  
6. Click OK to save the changes to the configuration.  
IMPORTANT:Densitometers require calibration at regular intervals. Refer to  
your densitometer manual orinstructions on how to calibrate your  
densitometer and perform a calibration.  
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Appendix D: Using the Image Print  
Server Software  
This section describes how to use the KODAK PROFESSIONAL Image Print  
Server Software for WINDOWS NT Workstation 4.0 Systems with the KODAK  
PROFESSIONAL LED II Printer 20P (20P Printer) and the KODAK  
PROFESSIONAL LED II Printer 20R (20R Printer).  
The IPS Software enables printing of TIFF images and provides easy, intuitive  
methods for performing simple print management operations that include:  
•
•
•
•
stopping/suspending and resuming the processing  
deleting images from the queue  
inserting new images into the queue  
applying a tone scale correction to images  
In addition, IPS Software allows you to monitor a specified file system or folder  
while waiting for TIFF images.  
Communication Channels  
Your computer can print to the 20P or 20R Printer through a SCSI connection  
only.  
Installing the IPS Software  
You must be familiar with the WINDOWS System in order to perform the  
installation.  
Hardware Requirements  
The following is the minimum hardware required for the IPS Software:  
•
•
•
64 MB Main System Memory  
100 MHz PENTIUM Processor  
VGA Monitor (640 x 480 spatial resolution)  
Software Requirements  
The following must be installed on your computer:  
•
•
WINDOWS NT Workstation 4.0  
An ASPI-compliant SCSI interface driver  
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Using the Image Print Server Software  
Installing the Software  
1. Insert the IPS Software CD into the CD-ROM drive.  
2. Double-click on the Setup.exe icon.  
3. Follow the on-line instructions to complete the installation.  
The default installation location for the software is “C:\Eastman Kodak\KPro  
Applications\KODAK PROFESSIONAL Image Print Server.” In addition to the  
application, the installation procedure also installs a tone scale correction LUT  
that may be used by the IPS application. The default installation location for this  
LUT is “C:\Eastman Kodak\KPro Color Management\LUTS.”  
Using the Image Print Server  
This section summarizes the process of printing an image. See “Dialog Boxes and  
Print Options” on page D-6 for detailed descriptions of the options.  
Inserting Images into the Print Queue  
The IPS application allows you to submit images by specifying a “hot folder” (for  
example: the Source Directory in the Source Directory Preferences dialog box)  
or inserting through the enqueue function from the application menu bar.  
Source Directory Insertion  
Images placed in the Source Directory are automatically placed into the print  
queue. The images are then sorted by the date and time that they were placed in  
the Source Directory. Images are printed in the order that they are placed into  
the directory. Once the image has been downloaded, the file is removed from the  
Source Directory.  
NOTE: The properties of the images that are placed in the Source Directory are  
taken from the Source Directory Preferences dialog box.  
Menu Bar Insertion  
To enqueue an image through the menu bar, select File->Enqueue or click the  
Enqueue button.  
Images placed in the queue through the menu bar are not removed from their  
original directory after they are downloaded.  
NOTE: The properties of images inserted in this manner are taken from the  
Enqueue dialog box.  
D-2  
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Using the Image Print Server Software  
Suspending and Resuming  
When the IPS application begins execution, it searches the current directory for its  
preferences file, KIPSpref.dat. If this file is not found, the application begins  
execution in the “suspended” state as if the Suspend button was pressed. While  
suspended, the application does not communicate with the printer for any reason.  
As a result, the status bars on the application will not reflect the accurate state of  
the printer.  
If the application is suspended, pressing the Resume button will activate the  
application. If the preferences have not been initialized (for example: first time  
execution), you are prompted to initialize the IPS preferences. The application will  
remain suspended until the preferences have been properly initialized.  
If the preferences file is found when the application is launched, the application  
will begin execution in the “running” state as if the Resume button was pressed.  
Failed Jobs  
When an image fails to download for any reason, an appropriate error message is  
appended to the log. The log file is specified in the Source Directory Preferences  
dialog box.  
Images in the Source Directory are moved to the FailedJobs Directory. The  
FailedJobs Directory is created as a subdirectory within the Source Directory  
when the first failure occurs.  
Images that fail and were not inserted through the Source Directory are not  
moved to the FailedJobs Directory.  
Attended Operation  
The IPS application allows you to operate in the Attended or Unattended mode.  
The Server-> Attended menu item is used to enable and disable Attended mode  
operation.  
In Attended mode, all errors are displayed in dialog boxes. The IPS application is  
halted until you respond to the message.  
In Unattended mode, only errors that require user intervention are displayed in  
dialog boxes. Errors that do not require user intervention, such as an invalid file  
format, are logged in the log file.  
In both Attended and Unattended modes, all errors are written to the log file.  
NOTE: If a communication error occurs while the file is being downloaded to the  
printer, the image may not be printed. In addition, jobs that fail to print from  
the source directory are copied to the failed jobs directory.  
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Using the Image Print Server Software  
Enqueue Example  
1. Select File->Enqueue from the menu bar for the main application screen  
D-4  
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Using the Image Print Server Software  
The Enqueue dialog box appears.  
2. Type a file name into the Image File text box or click the Browse button.  
3. Click OK to close the Enqueue dialog box and to insert the specified file into  
the print queue.  
NOTE: You cannot enqueue a file that is being downloaded to the printer. You  
must wait the file has completed downloading before you can access  
the file.  
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Using the Image Print Server Software  
Dialog Boxes and Print Options  
This section describes the dialog boxes and print options for the KODAK Image  
Print Server Software.  
KODAK PROFESSIONAL Image Print Server Main Window:  
D-6  
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Using the Image Print Server Software  
Option Descriptions  
The main window allows you to choose the following options:  
Menu Access  
Button  
Enqueue  
Icon  
Description/Function  
File  
Displays the Enqueue dialog box and allows  
you to insert a new image into the print  
queue.  
File  
Dequeue  
Flush  
Allows you to remove the top entry from the  
print queue.  
File  
Allows you to delete all entries from the print  
queue.  
Server  
Server  
Help  
Suspend  
Resume  
About  
Suspends the operation of the application. If  
an image is being sent to the printer, it will  
continue to download and is active only  
when the system is executing normally.  
Resumes the operation of the application  
and is active only when the system is  
suspended and can only be used if the  
server defaults were initialized.  
Displays the About box that includes version  
information about the IPS.  
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Using the Image Print Server Software  
Enqueue Dialog Box  
Option Descriptions  
The selections/options that you can make from the Enqueue dialog box include  
the following:  
Image File Text Box— you may type in a name or browse the directory structure.  
OK—closes the dialog box and inserts the specified file into the print queue.  
Cancel—closes the dialog box without saving any changes.  
Copies—the number of copies to print. The valid number of copies is 1—9999  
Printer Resolution—“125 ppi” enables the hardware pixel replication capability  
on the printer, “250 ppi” prints the image pixel for pixel.  
Print Production—“Immediate” instructs the printer to print the image  
immediately, “Deferred” allows the printer to buffer the image until an entire sheet  
of images can be printed.  
Punches—“Order Punch” places a punch between each order, “ID Punch” places  
a punch .25 in. inside each image area to mark a gutter for host image  
information.  
Tone Scale Correction—”Correction File” is the name of the file to use for the  
tone scale correction. A 2.2 gamma correction LUT is installed with the  
application. See “Installing the Software” on page D-2 for the default installation  
location. Select the “Apply” box to instruct the application to apply the LUT to the  
image.  
D-8  
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Using the Image Print Server Software  
Source Directory Preferences Dialog Box  
Option Descriptions  
The selections/options that you can make from the Server Default dialog box are:  
OK—closes the dialog box and saves the specified values.  
Cancel—closes the dialog box without saving any changes.  
Source Directory—the directory/folder where the TIFF application will look for  
the TIFF images to arrive. Type a directory name or click the browse button.  
Log File—the file name where the IPS application will store the printer error  
information. Type a file name or click the Browse button.  
Copies—the number of copies to print. The valid number of copies is 1–9999  
Center Image—centers the image on the paper.  
Printer Resolution—“125 ppi” enables the hardware pixel replication capability  
on the printer, “250 ppi” prints the image pixel for pixel.  
Print Production—“Immediate” instructs the printer to print the image  
immediately, “Deferred” allows the printer to buffer the image until an entire sheet  
of images can be printed.  
Punches—”Order Punch” places a punch between each order. “ID Punch” places  
a punch .25 in. inside each area to mark a gutter for the host image information.  
Tone Scale Correction—”Correction File” is the name of the file to use for the  
tone scale correction. A 2.2 gamma correction LUT is installed with the  
application. See “Installing the Software” on page D-2 for the default installation  
location. Select “Apply” to instruct the application to apply the LUT to the image.  
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Using the Image Print Server Software  
Initialize Default Parameters Dialog Box  
Description  
This dialog box appears if you press the Resume button (or activated through the  
menu bar) before the Source Directory Preferences have been initialized.  
File Format Details  
The data portion of the TIFF file must contain RGB byte interleaved data. The  
specific TIFF tags that are supported are shown below.  
Supported Tags  
The Image Print Server supports the TIFF tags listed below. The range of legal  
values for TIFF tags 256, 257, 258, 273, 278 and 279 are image dependent. If  
these values are incorrect, an error will occur while reading the image data and an  
appropriate error message will be placed in the log file. Values indicated in the  
table below by a “*” are image dependent.  
TIFF Tag ID  
Name  
Valid Range  
256  
257  
258  
262  
273  
277  
278  
279  
284  
Image Width  
Image Length  
*
*
Bits per Sample  
Photometric Interpretation  
Strip Offset  
*
2
*
Samples per Pixel  
Rows per Strip  
3
*
Strip Byte Count  
Planar Configuration  
*
1
*indicates an image dependent value.  
LZW Compression  
The IPS does not support LZW compression.  
D-10  
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Appendix E: Using the PHOTOSHOP  
Export Module  
This appendix describes how to use the Export Module for PHOTOSHOP on  
MACINTOSH Systems with the KODAK PROFESSIONAL LED II Printer 20P. The  
Export Module allows you to export prints from PHOTOSHOP to a 20P Printer.  
The Export Module allows you to:  
•
•
Scale an image by 200%  
Center an image within a user specified border  
Installing the Export Module  
This section explains how to install the Export Module on your MACINTOSH  
system. It assumes that you are familiar with the MACINTOSH System  
Environment.  
Hardware Requirements  
The following hardware is required for the Export Module:  
•
•
•
•
120 MHz PowerPC 601 Processor  
Minimum of 72 MB of RAM  
Hard disk space that is at least three times your image size  
A standard SCSI terminator if you are daisy-chaining your external disk drive  
or other peripheral with the printer and you are not using a MACINTOSH IIfx  
Computer  
•
•
An APPLE SCSI Terminator if you are using a MACINTOSH IIfx Computer  
and you have an external SCSI disk drive or other  
peripheral device  
KODAK PROFESSIONAL LED II Printer 20P or 20R  
Software Requirements  
The following must be installed on your MACINTOSH System:  
•
•
MACINTOSH System 7.5.5 or later  
ADOBE PHOTOSHOP, version 3.0 or later  
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Using the PHOTOSHOP Export Module  
Installing the Software  
1. Open the Adobe Photoshop folder on your computer.  
The Adobe Photoshop window appears. It should look similar to the one  
shown below.  
2. Insert the Host Software CD (included with your printer) into the CD drive.  
3. Double-click the CD icon on your desktop.  
4. Double-click on the Macintosh folder.  
5. Double-click the KODAK LED Printer Export Module folder.  
The KODAK LED Printer icons appear.  
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Using the PHOTOSHOP Export Module  
6. Click and drag the KODAK LED Printer plug-in icon and Media Files over the  
Adobe Photoshop Plug-ins folder and release the mouse button.  
A copy progress dialog box appears as the folders and files are copied.  
7. Click and drag the remaining files from the KODAK LED Printer window to a  
Utility folder or another location on your system.  
Printing Images  
Do the following to print an image. See page 6 for details.  
1. Start PHOTOSHOP and open an image file.  
NOTE: Make sure the image is in the RGB Color mode. If the image is not in  
the RGB Color mode when you try printing the file, you will receive an  
error message.  
2. Choose Export from the File menu.  
NOTE: You cannot access the Export submenu if an image is not open in  
PHOTOSHOP.  
3. Choose KODAK LED Printer from the Export menu.  
The KODAK LED Printer main dialog box appears.  
4. Click Print.  
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Using the PHOTOSHOP Export Module  
To select another printer:  
1. Click Select.  
The Select a KODAK LED Printer dialog box appears.  
2. Select the printer by clicking the appropriate button.  
3. Click OK.  
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Using the PHOTOSHOP Export Module  
The KODAK LED Printer main dialog box appears.  
4. Make the remaining print option choices to meet the needs of your print job  
from the KODAK LED Printer dialog box. See “Dialog Boxes and Print  
Options” on page E-6 for more information.  
5. Click Print.  
A PHOTOSHOP progress dialog box appears.  
To cancel printing, press the command key and type a . (period). If the cancel  
command is ignored, select Cancel Printing in the PHOTOSHOP progress  
dialog box.  
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Using the PHOTOSHOP Export Module  
Dialog Boxes and Print Options  
This section describes the dialog box that allows you to specify print options.  
KODAK LED Main Dialog Box  
Option Descriptions  
The Printer group box allows you to choose the following options:  
Select—opens the Select a KODAK LED Printer dialog box.  
Status—opens the Printer Status dialog box.  
Defer Print—instructs the printer to “defer” printing the image until the printer  
queue is full.  
Reprint— allows you to print the last page sent to the printer. The last page sent  
remains in the buffer until the printer is shut off, the computer is restarted, or the  
next page is sent. If a page is not stored on the selected printer, the printer ignores  
the request.  
NOTE: The page that prints is the last one sent and stored in the printer. This may  
or may not be the last page you sent. In network environments, another job  
could have been sent to the printer after you sent yours.  
E-6  
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Using the PHOTOSHOP Export Module  
Other options  
The other selections you can make from the KODAK LED Printer main dialog box  
include the following options:  
Copies— allows you to specify the number of  
copies. Up to 99 copies can be printed at a time.  
The default is 1.  
Print—sends the job to the printer.  
Cancel—closes the dialog box without printing the  
image or saving changes.  
Help—opens a Help dialog box so you can find  
information about the Export Module within the  
software program.  
Punch Attributes  
Option Descriptions  
The Punch Attributes group box provides the following options to punch the paper  
on 20R Printer only:  
ID—places a page identification punch on the page that you are about to send.  
End Order—Inserts an end of order punch on the paper web after the page you  
are about to send.  
NOTE: The ID and end order punches may be on the same side or on the opposite  
sides of the paper, depending on how your printer is configured.  
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Using the PHOTOSHOP Export Module  
Page Layout Attributes  
Option Descriptions  
The Page Layout Attributes group box allows you to manipulate the position of the  
image on the page.  
Center—centers the image within the specified border.  
Border—specifies the number of pixels of white border that should surround the  
image on the page. This box is only active when the center box (above) is  
checked.  
Scale 200%—allows you to scale the image 200%.  
Select an LED Printer Dialog Box  
The Select a KODAK LED Printer dialog box is shown below, and it is accessed  
by clicking Select in the KODAK LED Printer main dialog box.  
This dialog box displays the KODAK LED Printer connected to the SCSI ports on  
the MACINTOSH System.  
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Using the PHOTOSHOP Export Module  
Option Descriptions  
The following are descriptions of the options in the Select a KODAK LED Printer  
dialog box:  
Update—refreshes the screen and replaces any information that has changed.  
Cancel—closes the Select a KODAK LED Printer dialog box without changing the  
current printer selection.  
OK—closes the Select a KODAK LED Printer dialog box.  
Printer Status Dialog Box  
Selecting the Status button to open the status dialog box in the KODAK LED  
Printer main dialog box.  
The Printer Status dialog box appears. The information that appears corresponds  
to the printer currently selected for printing.  
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Using the PHOTOSHOP Export Module  
Option Descriptions  
The following are descriptions of the options in the Printer Status dialog box:  
Printer Information—describes the state of the selected proofer. The color of the  
status field appears black if the proofer is idle, red for error conditions, and blue if  
the printer is processing or printing. Information includes the printer model, print  
media, print location, amount of RAM installed on your system, and the printer  
version number.  
Job Information—lists the number of jobs being processed.  
Update—refreshes the screen and replaces any information that has changed.  
OK—closes the Printer Status dialog box.  
Troubleshooting  
Error messages  
Many of the error messages displayed by the Export Module are self explanatory.  
The following list provides additional information about some of the more  
frequently encountered messages. If you do not find an error message in the list,  
refer to your MACINTOSH or PHOTOSHOP Documentation.  
A good approach for troubleshooting errors is to:  
1. Check all connections.  
2. Make sure the printer is in raster mode.  
3. Make sure that the display shows the READY prompt.  
If the problem persists, restart the printer and the computer. If you still have  
trouble, try reinstalling the Export Module.  
General error messages  
The image is not in RGB Color!  
Convert to RGB Color in PHOTOSHOP before printing (exporting).  
Change the color mode using the PHOTOSHOP Mode menu.  
The file is too large for the paper installed!  
Resize the image in PHOTOSHOP before printing.  
Change the size of the image using the PHOTOSHOP Mode menu.  
A printer must be selected to continue to the Print dialog box.  
Select a printer or use Cancel to exit PHOTOSHOP.  
This message occurs when a printer has not been selected and the user is  
attempting to proceed to the Print dialog box from the Select dialog box. Click OK  
to close the error dialog box and return to PHOTOSHOP.  
E-10  
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Using the PHOTOSHOP Export Module  
There are no printers found attached to the host computer.  
Check the connections and power to each printer.  
Check that the connections to each printer, including the SCSI cables and power  
cables, are properly connected.  
The previously selected SCSI printer is no longer available or has been  
changed.  
This message occurs if the SCSI printer that you selected is no longer available.  
Click OK to open the print dialog box.  
The selected printer is not available!  
Check the connections and make sure the printer is turned on or, select  
another printer.  
This message occurs when the selected printer is not connected or is turned off  
when Print is selected. Click OK to return to close the error dialog box and return  
to the print dialog box.  
The number of border pixels exceed the maximum printer page size, reduce  
the number of pixels.  
This message occurs when the borders control causes the page limits in the printer  
to be exceeded. Click OK to close the error dialog box and return to PHOTOSHOP.  
Other Problems  
“On-Line Pages Deferred” appears, But Jobs Are Not Printing  
If jobs were sent with the “Defer Print” option, the printer is waiting for more data  
to fill the frame store. If you wish to print these jobs in the frame store:  
1. Select the “Reprint” box in the Export Module.  
2. Set the number of copies to 0.  
3. Deselect the Defer Print key.  
4. Click Reprint in the Export Module to instruct the printer to print the frames  
that are currently being stored.  
or  
1. Press On/Off Line on the printer’s OCP to take the printer offline.  
2. Press Menu.  
3. Follow the instructions on the printer’s OCP.  
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Index  
A
channel-independent matrix, attribute in  
configuration file C-25  
cinching media 3-17  
clearing paper jams 5-9  
copyright detection 3-36, C-25  
cut punch 3-27, 3-28  
access, operator and service B-2  
activate DP2, attribute in configuration file C-28  
activate KPIS, attribute in configuration file C-29  
adding  
a calibration device C-6 to C-7  
air filter, replacing 4-3  
arrow keys 3-3  
Asian helpline number 5-22  
automatic  
D
daily maintenance 4-1  
date, setting 3-33  
roll ID 3-29  
day, setting 3-34  
automatic initialization, printer 5-1  
defaults, resetting 3-31  
deferred jobs, printing 3-4  
deleting a calibration device C-10  
densities  
B
bar coding 3-38  
borderless prints 3-30  
buffered jobs, printing 3-4  
creating file C-32  
obtaining 2-5 to 2-6  
from densitometer 2-5  
from file 2-5  
densitometer  
C
calibrating the printer, procedure 2-2  
calibration configuration C-20 to C-31  
aim tab C-25  
installing C-33  
type B-8  
density source attributes in configuration file C-24  
device calibration software C-4 to C-32  
adding device C-6 to C-7  
application window definitions C-4  
deleting device C-10  
editing log settings C-8  
installing C-1 to C-3  
starting C-6  
updating device C-9  
diagnostics 5-1  
dialog boxes  
density source tab C-24  
DP2 tab C-28  
history tab C-26  
KPIS tab C-29 to C-31  
paper tab C-27  
procedure tab C-22  
calibration software, device C-4 to C-32  
see also device calibration software  
calibration, printer 2-2 to 2-8  
obtaining densities 2-5 to 2-6  
out of tolerance 2-7  
Export Module E-6  
IPS D-6  
options 2-7  
troubleshooting 5-14 to 5-21  
when to calibrate 2-2  
cancel key 3-3  
cancelling jobs 3-4  
cassette  
supply, installing 3-12  
supply, loading paper 3-6  
supply, removing 3-6  
takeup, installing 3-14  
takeup, removing 3-20  
takeup, unloading exposed paper 3-21  
chad, removing 4-2  
difference graph C-13  
dimensions B-1  
DP2 file name, attribute in configuration file C-28  
DP2 location, attribute in configuration file C-28  
DP2 tab of calibration configuration C-28  
E
editing  
calibration configuration C-20 to C-31  
log setting, calibration device C-8  
end of roll message 3-19  
equipment overview 1-2  
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Index  
error messages  
initialize default parameters dialog box D-10  
LZW compression D-10  
menu bar insertion D-2  
Export Module E-10  
miscellaneous 5-8  
printer 5-3  
print queue D-2  
error, light 3-3  
European region helpline number 5-22  
Export Module  
server default dialog box D-9  
source directory insertion D-2  
suspending and resuming D-3  
using D-2  
dialog boxes and print options E-6  
installing E-1  
troubleshooting E-10  
exposed paper, removing 3-21  
K
keep history, attribute description C-26  
keep log, attribute description C-26  
Kodak Device Calibration Software C-4 to C-32  
see also device calibration software  
KPIS file name, attribute in configuration file C-29  
KPIS location, attribute in configuration file C-29  
KPIS tab of calibration configuration C-29 to C-31  
F
features, accessing 3-23  
file formats C-32  
density data C-32  
IPS D-10  
filters, air 4-3  
L
length  
G
getting additional help 5-22  
graphing, attribute in configuration file C-22  
graphs, viewing C-11  
difference C-13  
paper remaining 3-26  
paper trailer, setting 3-27  
lighting conditions, setting up 3-24  
loading a custom LUT 2-4  
loading paper into the supply cassette 3-6  
log  
history C-14  
value C-12  
gutter punch 3-27  
file name, attribute description C-26  
type, attribute description C-26  
LUT Attributes dialog box 2-6  
LUTs  
H
hard shutdown 2-9  
loading selected or custom 2-4  
resetting to defaults 3-31, 3-32  
sending C-16 to C-17  
hardware requirements, Export Module E-1  
helpline numbers 5-22  
history graph C-14  
hole punchers, adjusting 3-22  
M
maintaining the printer 4-1  
maximum cycles, attribute in configuration file C-22  
measurement for paper sizes 3-35  
menu  
accessing 3-4  
key 3-3  
messages  
I
image print server D-2  
images, source 1-1  
initialization, printer 5-1  
installing  
calibration software C-1 to C-3  
densitometer C-33  
Export Module E-1  
interface, SCSI 1-1  
IPS  
miscellaneous error 5-8  
printer error 5-3  
status 3-5  
mode, offline/online 3-4  
modem  
attended operation D-3  
dialog boxes and print options D-6  
enque D-4  
enque dialog box D-8  
failed jobs D-3  
port 3-33  
presence, checking 3-33  
file format D-10  
Index-2  
September 2000  
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Index  
Process in Control dialog box 2-3  
processor in control, attribute in  
configuration file C-22  
product description 1-1  
punch attributes, Export Module E-7  
punchers, hole 3-22  
O
OCP. see operator control panel (OCP)  
offline, printer mode 3-4  
on/off key 3-3  
online, printer mode 3-4  
operating procedures 3-1  
operator control panel (OCP)  
key/light descriptions 3-3  
overview 3-2  
operator, access B-2  
order punch 3-27, 3-28  
out of tolerance  
punches, setting 3-27  
R
removing chad 4-2  
replacing the air filter 4-3  
roll ID, automatic 3-29  
attribute in configuration file C-22  
options 2-7  
overview, equipment 1-2  
S
SCSI  
interface 1-1  
ports, setting 3-32  
select key 3-3  
Send LUT to Printer screen 2-4  
sending  
LUTs C-16 to C-17  
test targets C-17 to C-19  
service  
P
Pacific region helpline number 5-22  
page layouts, Export Module E-8  
page starts, using 3-29  
pages waiting 3-2  
paper  
end of roll 3-19  
exposed, removing 3-21  
hole punchers 3-22  
length remaining 3-26  
load option 3-25  
access B-2  
how to obtain 5  
shutdown  
hard 2-9  
loss 3-26  
soft, printer 2-8  
site requirements  
electrical B-3  
path, printer illustration 5-2  
sizes, units of measurement 3-35  
spacing, setting the amount 3-34  
supply 3-2  
line frequency B-4  
line voltage B-5  
operator and service access B-2  
power cords B-3  
power outlets B-4  
unloading 3-19, 3-23  
paper saver, attaching 3-10  
parameters, resetting to defaults 3-31  
periodic maintenance 4-3  
pixel doubling 3-38  
power light 3-3  
print options, IPS D-6  
printer  
power receptacles (U.S. and Canada) B-6  
printer power receptacles (Europe) B-7  
soft shutdown, printer 2-8  
software  
requirements, Export Module E-1  
version number, accessing 3-34  
source images 1-1  
calibrating procedure 2-2  
error messages 5-3  
features, accessing 3-23  
overview 1-1  
space between images, setting 3-34  
specifications B-1  
paper path, illustration 5-2  
shutting down 2-8  
starting up 2-1  
operator and service access B-2  
standby light 3-3  
start key 3-3  
printing  
starting  
deferred or buffered jobs 3-4  
images, Export Module E-3  
printing aims, attribute in configuration file C-25  
prints, borderless 3-30  
prints, making 2-8  
printer 2-1  
starting device calibration software C-6  
status messages 3-5  
September 2000  
Index-3  
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Index  
supply cassette  
installing 3-12  
loading paper 3-6  
removing 3-6  
U
units of measurement for paper sizes 3-35  
unloading paper 3-19, 3-23  
updating a calibration device C-9  
using the image print server (IPS) D-2  
T
takeup cassette  
V
installing 3-14  
removing 3-20  
value graph C-12  
version number, accessing 3-34  
viewing graphs C-11  
removing exposed paper 3-21  
target pad reads, setting 3-32  
test target  
densitometer reading 2-5  
sending C-17 to C-19  
time, setting 3-33  
W
Waiting for Density File dialog box 2-5  
weight B-1  
tolerance level, attribute in configuration file C-22  
troubleshooting  
calibration 5-14  
Export Module E-10  
getting additional help 5-22  
troubleshooting, calibration 5-14 to 5-21  
Index-4  
September 2000  
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EASTMAN KODAK COMPANY  
Rochester, New York 14653  
U.S.A.  
KODAK CANADA INC.  
Toronto, Ontario M6M 1V3  
Canada  
Kodak, Portra, Supra, Gold, Ektacolor,  
Prime and Kodak Professional are  
trademarks of  
Eastman Kodak Company  
©Eastman Kodak Company, 2000  
Printed in U.S.A.  
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