BUILT-IN MICROWAVE OVEN
Use & Care Guide
For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230,
or visit our website at... www.kitchenaid.com
Table of Contents............................................................................................................2
Model KMBS104
W10721491A
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BUILT-IN MICROWAVE OVEN SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't
instructions.
follow
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock,
fire, injury to persons, or exposure to excessive microwave
energy:
■ The microwave oven should be serviced only by qualified
service personnel. Call an authorized service company for
examination, repair, or adjustment.
■ Read all instructions before using the microwave oven.
■ Do not cover or block any openings on the microwave oven.
■ Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
■ Do not store this microwave oven outdoors. Do not use the
microwave oven near water - for example, near a kitchen
sink, in a wet basement, near a swimming pool, or similar
locations.
■ The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING
INSTRUCTIONS” found in this section and in the provided
Installation Instructions.
■ Do not immerse cord or plug in water.
■ Keep cord away from heated surfaces.
■ Do not let cord hang over edge of table or counter.
■ Install or locate the microwave oven only in accordance
with the provided Installation Instructions.
■ See door surface cleaning instructions in the “Microwave
Oven Care” section.
■ Some products such as whole eggs in the shell and sealed
containers - for example, closed glass jars - are able to
explode and should not be heated in the microwave oven.
■ To reduce the risk of fire in the oven cavity:
– Do not overcook food. Carefully attend the microwave
oven when paper, plastic, or other combustible materials
are placed inside the oven to facilitate cooking.
■ Use the microwave oven only for its intended use as
described in the manual. Do not use corrosive chemicals or
vapors in the microwave oven. This type of oven is
specifically designed to heat, cook, or dry food. It is not
designed for industrial or laboratory use.
– Remove wire twist-ties from paper or plastic bags before
placing bags in oven.
– If materials inside the oven ignite, keep oven door closed,
turn oven off, and disconnect the power cord, or shut off
power at the fuse or circuit breaker panel.
■ As with any appliance, close supervision is necessary
when used by children.
– Do not use the cavity for storage purposes. Do not leave
paper products, cooking utensils, or food in the cavity when
not in use.
■ Do not operate the microwave oven if it has a damaged
cord or plug, if it is not working properly, or if it has been
damaged or dropped.
SAVE THESE INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
■ Liquids, such as water, coffee, or tea are able to be
To reduce the risk of injury to persons:
overheated beyond the boiling point without appearing to
be boiling. Visible bubbling or boiling when the container
is removed from the microwave oven is not always
present. THIS COULD RESULT IN VERY HOT LIQUIDS
SUDDENLY BOILING OVER WHEN THE CONTAINER
IS DISTURBED OR A SPOON OR OTHER UTENSIL IS
INSERTED INTO THE LIQUID.
– Do not overheat the liquid.
– Stir the liquid both before and halfway through heating it.
– Do not use straight-sided containers with narrow necks.
– After heating, allow the container to stand in the microwave
oven for a short time before removing the container.
– Use extreme care when inserting a spoon or other utensil
into the container.
■ Do not mount over a sink.
■ Do not store anything directly on top of the microwave oven
when the microwave oven is in operation.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open
since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
(c) Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that there
is no damage to the:
(1) Door (bent),
(b) Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
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Electrical Requirements
WARNING
GROUNDING INSTRUCTIONS
■
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
Observe all governing codes and ordinances.
Required:
SAVETHESE INSTRUCTIONS
■
A 120 volt, 60 Hz, AC only, 15- or 20-amp electrical supply
with a fuse or circuit breaker.
Recommended:
This device complies with Part 18 of the FCC Rules.
■
A time-delay fuse or time-delay circuit breaker.
■
A separate circuit serving only this microwave oven.
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PARTS AND FEATURES
This manual may cover several different models. The model you have purchased may have some or all of the features shown here. The
appearance of your particular model may differ slightly from the illustrations in this manual.
A
B
C
Turntable
A
D
L
K
J
B
C
E
F
A. Turntable
B. Support
C. Hub
The turntable can rotate in either direction to help cook food more
evenly. For best cooking results, do not operate the microwave
oven without having the turntable in place. See “Assistance or
Service” to reorder any of the parts.
I
H
G
To Install:
A. Trim
B. Control panel
C. Door lock system
D. Model and serial number plate
E. Glass turntable
G. Door handle
H. Window
I. Cooking guide label
J. Frame
K. Microwave oven light
(inaccessible–in ceiling)
L. Microwave inlet cover
1. Place the support on the microwave oven cavity bottom.
2. Place the turntable on the support.
Fit the raised, curved lines in the center of the turntable
bottom between the three spokes of the hub. The rollers on
the support should fit inside the turntable bottom ridge.
F. Turntable support, rollers
and hub
MICROWAVE OVEN CONTROL
A
A. Dial
Display
Start
When power is first supplied to the microwave oven, a “:” will blink
in the display. Touch CANCEL to stop the blinking. If the “:” blinks
in the display at any other time, a power failure has occurred.
Touch CANCEL and reset the clock if needed.
The START pad begins any function. If non-sensor cooking is
interrupted, touching START will resume the preset cycle. If
sensor cooking is interrupted, touching START will resume the
cycle only if the sensor already has estimated the cook time, and
the countdown is active in the display.
When the microwave oven is in use, the display shows cooking
power, quantities, weights and/or prompts. When the microwave
oven is not in use, the display shows the time of day. When the
microwave oven is sensing, sensor animation (clockwise
“racetrack” movement) will be active in the display.
NOTE: To avoid unintentional operation of the microwave oven,
a cooking function cannot be started if the microwave oven door
has been closed for about 1 minute or more. “DOOR” will appear
in the display until the door is opened and closed.
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Cancel
Tones
The CANCEL pad clears any incorrect command and cancels
most functions except for the Control Lock and Demo Mode. It
will not erase the time of day unless the display is in clock-setting
mode. See “Clock” section.
Tones are audible signals that cannot be turned off, and their
volume cannot be changed. These tones indicate the following:
One tone
The microwave oven will also turn off when the door is opened.
Close the door and touch START to resume the cycle. If sensor
cooking is interrupted by opening the door while the sensor is
estimating the cook time, and the sensor animation is active in the
display, the cycle will be canceled.
■
Valid entry (short tone)
Two tones
■
■
Reminder, repeat each minute after the end-of-cycle tones
Hidden feature has been entered or exited
Add a Minute
Three tones
Invalid entry
The ADD A MINUTE control automatically starts the microwave
oven at 100% power for 1 minute. Each additional touch of the
control will add 1 minute of cook time, up to a total cook time of
10 minutes.
■
Four tones
■
■
■
End of cycle
Cook time may be added to a cooking cycle at the current power
level by touching ADD A MINUTE. During a manual cooking cycle,
each touch of the ADD A MINUTE control will add 1 minute of
cook time, up to a total remaining cook time of 10 minutes. The
ADD A MINUTE control will not add minutes to a cycle that has a
remaining cook time of 10 minutes or more.
End of warming cycle
Between cooking cycle and warming cycle
Fifteen tones
Error
■
Dial
Demo Mode
Use the dial to select options, set the clock, set cook time and
cook power, select food type and amount/weight, and adjust
doneness.
The Demo Mode is ideal for learning how to use the microwave
oven. When set, functions can be entered without actually turning
on the magnetron. The microwave oven light will come on, the fan
will run, and the turntable will rotate. When the microwave oven is
turned on while in Demo Mode, “no” and then “HEAt” will appear
in the display.
To Use: Push dial and release to pop it out. Repeat to return dial
to its flush position after each use to avoid breakage of the dial.
Select
To Turn On/Off: The microwave oven must be off. Open the door,
then touch and hold COOK for 5 seconds. Three short tones will
sound. Repeat to exit Demo Mode.
Use the SELECT pad to select a chosen function, and to set the
following options:
■
■
■
■
Select a setting or food type, and go to the next step.
Control Lock
Set or cancel clock. See “Clock” section.
The Control Lock shuts down the control panel pads to avoid
unintended use of the microwave oven.
Set weight measurements to oz or lbs.
Set amount measurements to pieces, cups or servings.
When the control panel is locked, none of the controls will
function. If a control pad is touched, “LOC” will appear in the
display and invalid entry tones will sound.
See “Meal Prep” sections for details on using the SELECT pad
with the automatic cooking, reheating and defrosting programs.
To Lock/Unlock Control: Before locking, make sure the
microwave oven is off. Touch and hold CANCEL for 5 seconds
until 2 tones sound. Repeat to unlock the controls.
Clock
This is a standard 12-hour clock (12:00-11:59).
Cooling Fan
To Set:
Depending on the length of the cooking cycle, the cooling fan may
continue to run after that cycle has ended. This is normal, and
helps eliminate moisture that may accumulate inside the
microwave oven before the door is opened.
1. Touch and hold SELECT pad for 5 seconds.
“12:00” will appear in the display, with the hour (12) flashing. If
you are changing the time, the current set time will appear,
with the hour flashing.
While the fan is running, “COOL” will appear in the display. The
fan will turn off automatically. New cooking functions may be
started while “COOL” is still being displayed.
2. Turn the dial to set the hour.
3. Touch SELECT or START.
The “minutes” digits will flash in the display.
4. Turn the dial to set the minutes.
5. Touch SELECT or START to complete the setting.
To Cancel Clock:
1. Touch and hold SELECT pad for 5 seconds.
The clock-setting display will show.
2. Touch CANCEL/OFF.
The “:” will appear in the display.
The next time the clock is set, “12:00” will appear in the display
when the clock-setting mode is entered.
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MICROWAVE OVEN USE
A magnetron in the microwave oven produces microwaves which
reflect off the metal floor, walls and ceiling and pass through the
turntable and appropriate cookware to the food. Microwaves are
attracted to and absorbed by fat, sugar and water molecules in
the food, causing them to move, producing friction and heat
which cooks the food.
Cooking Guidelines
Covering
Covering food helps retain moisture, shorten cook time and
reduce spattering. Use the lid supplied with cookware. If a lid is
not available, wax paper, paper towels or plastic wrap approved
for microwave ovens may be used. Plastic wrap should be turned
back at one corner to provide an opening to vent steam.
Condensation on the door and cavity surfaces is normal during
heavy cooking.
■
■
■
■
To avoid damage to the microwave oven, do not lean on or
allow children to swing on the microwave oven door.
To avoid damage to the microwave oven, do not operate
microwave oven when it is empty.
Baby bottles and baby food jars should not be heated in
microwave oven.
Stirring and Turning
Stirring and turning redistribute heat evenly to avoid overcooking
the outer edges of food. Stir from outside to center. If possible,
turn food over from bottom to top.
Clothes, flowers, fruit, herbs, wood, gourds, paper, including
brown paper bags and newspaper, should not be dried in
microwave oven.
■
■
■
Paraffin wax will not melt in the microwave oven because it
does not absorb microwaves.
Arranging
If heating irregularly shaped or different sized foods, arrange the
thinner parts and smaller sized items toward the center. If cooking
several items of the same size and shape, place them in a ring
pattern, leaving the center of the ring empty.
Use oven mitts or pot holders when removing containers from
microwave oven.
Do not overcook potatoes. At the end of the recommended
cook time, potatoes should be slightly firm. Let potatoes
stand for 5 minutes. They will finish cooking while standing.
Piercing
■
Do not cook or reheat whole eggs inside the shell. Steam
buildup in whole eggs may cause them to burst, requiring
significant cleanup of microwave oven cavity. Cover poached
eggs and allow a standing time.
Before heating, use a fork or small knife to pierce or prick foods
that have a skin or membrane, such as potatoes, egg yolks,
chicken livers, hot dogs, and sausage. Prick in several places to
allow steam to vent.
Shielding
Food Characteristics
Use small, flat pieces of aluminum foil to shield the thin pieces of
irregularly shaped foods, bones and foods such as chicken wings,
leg tips and fish tail. See “Aluminum Foil and Metal” first.
When microwave cooking, the amount, size and shape, starting
temperature, composition and density of the food affect cooking
results.
Standing Time
Food will continue to cook by the natural conduction of heat even
after the microwave cooking cycle ends. The length of standing
time depends on the volume and density of the food.
Amount of Food
The more food heated at once, the longer the cook time needed.
Check for doneness and add small increments of time if
necessary.
Cookware and Dinnerware
Size and Shape
Smaller pieces of food will cook more quickly than larger pieces,
and uniformly shaped foods cook more evenly than irregularly
shaped food.
Cookware and dinnerware must fit on the turntable. Always use
oven mitts or pot holders when handling because any dish may
become hot from heat transferred from the food. Do not use
cookware and dinnerware with gold or silver trim. Use the
following chart as a guide, then test before using.
Starting Temperature
Room temperature foods will heat faster than refrigerated foods,
and refrigerated foods will heat faster than frozen foods.
MATERIAL
RECOMMENDATIONS
Aluminum Foil,
Metal
See “Aluminum Foil and Metal” section.
Composition and Density
Foods high in fat and sugar will reach a higher temperature, and
will heat faster than other foods. Heavy, dense foods, such as
meat and potatoes, require a longer cook time than the same size
of a light, porous food, such as cake.
Browning Dish
Bottom must be at least 3/16" (5 mm)
above the turntable. Follow manufacturer’s
recommendations.
Ceramic Glass,
Glass
Acceptable for use.
China,
Follow manufacturer’s recommendations.
Follow manufacturer’s recommendations.
Earthenware
Melamine
Paper: Towels,
Dinnerware,
Napkins
Use nonrecycled and those approved by
the manufacturer for microwave oven use.
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MATERIAL
RECOMMENDATIONS
PERCENT/NAME USE
Plastic: Wraps,
Bags, Covers,
Dinnerware,
Containers
Use those approved by the manufacturer
for microwave oven use.
70%,
Reheating a single serving of food.
Medium-High
60%
Cooking sensitive foods such as cheese
and egg dishes, pudding and custards.
Cooking non-stirrable casseroles, such as
lasagna.
Pottery and Clay
Follow manufacturer’s recommendations.
Silicone Bakeware Follow manufacturer’s recommendations.
50%, Medium
40%
Cooking ham, whole poultry and pot roasts.
Simmering stews.
Straw, Wicker,
Wooden
Do not use in microwave oven.
Acceptable for use.
Containers
Melting chocolate.
Heating bread, rolls and pastries.
Wax Paper
30%, Medium-
Low, Defrost
Defrosting bread, fish, meats, poultry and
precooked foods.
To Test Cookware or Dinnerware for Microwave Use:
1. Place cookware or dinnerware in microwave oven with
1 cup (250 mL) of water beside it.
2. Cook at 100% cooking power for 1 minute.
Do not use cookware or dinnerware if it becomes hot and the
water stays cool.
20%
Softening butter, cheese, and ice cream.
Taking chill out of fruit.
10%, Low
Cook Time Set
Aluminum Foil and Metal
Cook time may be set in the following increments, in minutes and
seconds:
Always use oven mitts or pot holders when removing dishes from
the microwave oven.
INCREMENT
0:05
TIME SETTING
0:05-1:00
Aluminum foil and some metal can be used in the microwave
oven. If not used properly, arcing (a blue flash of light) can occur
and cause damage to the microwave oven.
0:15
1:15-3:00
OK for Use
0:30
3:30-6:00
Racks and bakeware supplied with the microwave oven (on some
models), aluminum foil for shielding, and approved meat
thermometers may be used with the following guidelines:
1:00
7:00-30:00
35:00-90:00
5:00
■
To avoid damage to the microwave oven, do not allow
aluminum foil or metal to touch the inside cavity walls,
ceiling or floor.
To Use:
1. Touch COOK TIME, then turn the dial to desired cook time
■
■
Always use the turntable.
or
To avoid damage to the microwave oven, do not allow contact
with another metal object during microwave cooking.
touch COOK TIME repeatedly to increase cook time. See
chart for time increments.
If cooking at 100% power, skip Step 2.
Do Not Use
2. Touch COOK POWER, then turn the dial to the desired power
level
Metal cookware and bakeware, gold, silver, pewter, non-approved
meat thermometers, skewers, twist ties, foil liners such as
sandwich wrappers, staples and objects with gold or silver trim or
a metallic glaze should not be used in the microwave oven.
or
touch COOK POWER repeatedly to increase cook power.
3. Touch START.
The display will count down the cook time.
Microwave Cooking Power
When the cycle ends, “END” will appear in the display, and the
end-of-cycle tones will sound, followed by reminder tones.
Many recipes for microwave cooking specify which cooking
power to use by percent or name. For example,
70%=Medium-High.
4. Touch CANCEL or open the door to clear the display and/or
stop reminder tones.
Use the following chart as a general guide for the suggested
cooking power of specific foods.
The cook time may be changed at any time after touching START.
The dial may be used to increase or reduce cook time. The COOK
TIME pad will only add time.
PERCENT/NAME USE
100%, High
(default setting)
Quick heating convenience foods and foods
with high water content, such as soups,
beverages and most vegetables.
90%
80%
Cooking small, tender pieces of meat,
ground meat, poultry pieces and fish fillets.
Heating cream soups.
Heating rice, pasta or stirrable casseroles.
Cooking and heating foods that need a
cook power lower than high. For example,
whole fish and meat loaf.
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3. Turn the dial to the desired amount or weight.
4. Touch START.
Doneness
Doneness may be adjusted within 20 seconds after touching
START by turning the dial.
For most automatic cooking functions, the doneness of a
particular food item can be adjusted by turning the dial. Increasing
or decreasing the doneness adds time to, or subtracts time from
the cooking cycle.
The display will count down the cook time.
When the cycle ends, “END” will appear in the display, and the
end-of-cycle tones will sound, followed by reminder tones.
For up to 20 seconds after cooking has started, turning the dial
will change the doneness value. There are 5 settings: default, “2,”
“1,” “-1” and “-2.” The display shows “----” for the default setting.
Doneness cannot be adjusted for Defrost functions or for the
Popcorn function.
5. Touch CANCEL or open the door to clear the display and/or
stop reminder tones.
Doneness cannot be decreased for Boneless Chicken Breasts
function.
Meal Prep Reheat
Times and cooking power have been preset for reheating specific
food types. Use the following chart as a guide.
Meal Prep Cook
FOOD
NO.
QUANTITY/INSTRUCTIONS
Times and cooking power have been preset for certain
microwavable foods. Use the following chart as a guide.
Baked Goods
1
1 to 6 pieces, 2 oz (57 g) each*:
Place on paper towel.
FOOD
NO. QUANTITY/INSTRUCTIONS
Beverage
2
3
1 or 2 cups, 8 oz (250 mL) each:
Do not cover. The diameter of the cup’s
opening will affect how the liquid heats.
Beverages in cups with smaller
openings may heat faster.
Canned
1
2
3
1 to 4 cups (250 mL to 1 L):
Vegetables
Place in microwave-safe container. Cover
with plastic wrap and vent. Stir and let
stand 2-3 minutes after cooking.
Cereal
1 to 4 servings:
Casserole
(refrigerated)
1 to 4 cups (250 mL-1 L):
Use instant cereal. Follow instructions on
package. Use microwave-safe bowls with
high sides.
Place in microwave-safe container and
cover with plastic wrap. Stir and let
stand 2-3 minutes after reheating.
Boneless
Chicken
Breasts
1 to 4 pieces, 6 oz (170 g) each:
Pizza
(refrigerated)
4
5
1 to 3 pieces, 3 oz (85 g) each:
Place on paper towel or paper plate.
Place in microwave-safe dish. Add 2 tbs
(30 mL) water. Cover with plastic wrap
and vent. Let stand in microwave oven for
3 minutes after cooking.
Sauce
1 to 4 cups (250 mL to 1 L):
Place in microwave-safe container.
Cover with plastic wrap and vent. Stir
and let stand 2-3 minutes after
reheating.
Fresh
4
5
6
7
1 to 4 cups (250 mL to 1 L):
Vegetables
Place in microwave-safe container. Add
2 to 4 tbs (30 to 60 mL) water. Cover with
plastic wrap and vent. Stir and let stand
2-3 minutes after cooking.
Soup
6
1 to 4 cups (250 mL to 1 L):
Place in microwave-safe container.
Cover with plastic wrap and vent. Stir
and let stand 2-3 minutes after
reheating.
Frozen
Entrée
10 or 20 oz (283 or 567 g):
Remove from package. Loosen cover on
three sides. If entree is not in microwave-
safe container, place on plate, cover with
plastic wrap and vent.
*For smaller rolls, 2 rolls may be counted as 1 piece.
To Use the Reheat Control:
1. Touch REHEAT.
Frozen
Vegetables
1 to 4 cups (250 mL to 1 L):
Remove from package. Place in
microwave-safe container. Cover with
plastic wrap and vent. Stir and let stand
2-3 minutes after cooking.
The display will show “1” for the first food type.
2. Turn the dial or repeatedly touch REHEAT to scroll through the
food types until the number of the desired food type is
displayed. See chart.
Rice
0.5 to 2 cups (125 500 mL) dry rice (Use
medium or long grain rice.):
Wait 5 seconds, or touch START or SELECT.
Follow measurements on package for
ingredient amounts. Place rice and liquid
in microwave-safe dish. Cover with loose-
fitting lid. Let stand 5 minutes after
cooking, or until liquid is absorbed. Stir.
The display will prompt for amount or weight.
3. Turn the dial to the desired amount or weight.
4. Touch START.
Doneness may be adjusted within 20 seconds after touching
START by turning the dial.
To Use the Cook Control:
1. Touch COOK.
The display will count down the reheat time.
When the cycle ends, “END” will appear in the display, and the
end-of-cycle tones will sound, followed by reminder tones.
The display will show “1” for the first food type.
2. Turn the dial or repeatedly touch COOK to scroll through the
food types until the number of the desired food type is
displayed. See chart.
5. Touch CANCEL or open the door to clear the display and/or
stop reminder tones.
To Reheat Manually: Follow instructions in “Cook Time Set”
section, and use 70% cooking power. See “Microwave Cooking
Power” chart.
Wait 5 seconds, or touch START or SELECT.
The display will prompt for amount or weight.
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Meal Prep Defrost
Sensor Cooking
The automatic defrost function can be used, or the microwave
oven can be manually set to defrost.
A sensor in the microwave oven detects humidity released from
the food as it heats, and adjusts the cook time accordingly.
■
Unwrap foods and remove lids (e.g. fruit juice containers)
before defrosting.
Many sensor cycles require the covering of foods. Microwave-
safe containers or steamers with loose-fitting lids are
recommended. The loose-fitting lid allows enough steam to
escape to be detected by the sensor. When covering foods with
plastic wrap, be sure to leave a large enough vent opening to
allow the steam to escape.
■
■
Shallow packages will defrost more quickly than deep blocks.
Separate food pieces as soon as possible during or at the
end of cycle for more even defrosting.
■
Use small pieces of aluminum foil to shield parts of food such
as chicken wings, leg tips and fish tails. See “Aluminum Foil
and Metal” first.
NOTES:
■
The microwave oven should be plugged in for at least
3 minutes.
The automatic defrost function should not be used for food left
outside the freezer for more than 20 minutes and frozen ready-
made food.
Times and cooking power have been preset for defrosting certain
food types. Use the following chart as a guide.
■
The microwave oven cavity and the exterior of the cooking
container should be dry.
■
■
The room temperature should not exceed 95°F (35°C).
If the door is opened during a sensor cycle, sensing will stop
and the program will be canceled.
FOOD
NO. QUANTITY/INSTRUCTIONS
Bread
1
2
3
4
0.1 to 2.0 lbs (45 to 907 g):
Place on paper towel. Do not
cover.
One Touch Sensor Cooking
(dinner rolls, muffins,
buns, bread slices,
bread loaf)
A sensor in the microwave oven detects humidity released from
the food and automatically sets a cooking time based on the
selected pad.
Fish/Seafood
(fillets, steaks, whole
shellfish)
0.2 to 4.4 lbs (90 g to 2 kg):
Remove wrap and place in
microwave-safe baking dish.
Do not cover.
NOTE: During Popcorn function, as with all microwave cooking
functions, the microwave oven should be attended at all times.
Listen for popping to slow to 1 pop every 1 or 2 seconds, then
stop the cycle.
Use the following chart as a guide for the ONE TOUCH pads.
Meat
0.2 to 6.6 lbs (90 g to 3 kg):
Remove wrap and place in
microwave-safe baking dish.
Do not cover.
(ground, steaks, roasts,
stew, chops, ribs)
FOOD
SERVING SIZE
INSTRUCTIONS
Popcorn* 3.0 to 3.5 oz (85 to 99 g) Pop only one package at a
or 1.75 oz (50 g)
time.
Poultry
0.2 to 6.6 lbs (90 g to 3 kg):
Remove wrap and place breast
side up in microwave-safe
baking dish. Do not cover.
(whole chicken, chicken
pieces, Cornish hens,
turkey breast)
Baked
Potato
1 to 4 medium,
10 to 13 oz (283 to
369 g) each, similar in
size
Pierce each one several
times with a fork. Place on
paper towel, around
turntable edges, at least 1"
(2.5 cm) apart. Let stand
5 minutes after cooking.
To Use the Defrost Control:
1. Touch DEFROST.
The display will show “1” for the first food type.
Meal
1 serving (1 plate),
Place food on plate, cover
Reheat
8 to 16 oz (227 to 454 g) with plastic wrap and vent.
2. Turn the dial or repeatedly touch DEFROST to scroll through
the food types until the number of the desired food type is
displayed. See chart.
*To avoid damage to the microwave oven, do not use regular
paper bags or glassware. For best cooking results, do not try to
pop unpopped kernels. Use fresh bags of popcorn for optimal
results. Cooking results may vary by brand and fat content. For
bag sizes not listed in this section, follow directions on package.
If using a microwave popcorn popper, follow manufacturer’s
instructions.
Wait 5 seconds, or touch START or SELECT.
The display will ask for weight.
3. Turn the dial to the desired weight.
4. Touch START.
The display will count down the defrost time.
To Use Baked Potato and Meal Reheat:
1. Place item on turntable and close the door.
2. Touch BAKED POTATO or MEAL REHEAT.
When the cycle ends, “END” will appear in the display, and the
end-of-cycle tones will sound, followed by reminder tones.
5. Touch CANCEL or open the door to clear the display and/or
The microwave oven will automatically turn on. The sensor
animation will briefly appear, followed by the estimated
remaining cook time.
stop reminder tones.
To Defrost Manually: Follow instructions in “Cook Time Set”
section, and use 30% cooking power. See “Microwave Cooking
Power” chart.
Doneness may be adjusted during the first 20 seconds of
cooking by turning the dial. See “Doneness” section.
The remaining cook time may be recalculated several times
during cooking. Each time, the sensor animation will appear
for 3 seconds, followed by the new remaining time.
When the cycle ends, “END” will appear in the display, and the
end-of-cycle tones will sound, followed by reminder tones.
3. Touch CANCEL or open the door to clear the display and/or
stop reminder tones.
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To Use Popcorn:
To Use (for single cycle):
1. Place popcorn bag on the turntable, correct side up, as
1. Touch KEEP WARM.
indicated on the package.
2. Touch POPCORN.
The display will show “60:00,” which is the maximum default
warming time.
The display will show “3.0-” followed by “3.5.” Turning the dial
or touching POPCORN again will change the selection to
“1.75.” See chart for details.
2. Adjust the warming time, if desired, by turning the dial.
3. Touch START.
The display will count down the warming time, and the Cook
Time indicator will flash.
3. Touch START.
The sensor animation will appear in the display, and the
remaining popping time may be displayed periodically during
the cycle.
Warming time may be adjusted at any time during the Keep
Warm cycle by turning the dial.
The 10% cook power cannot be changed during the Keep
Warm cycle.
When the cycle ends, “END” will appear in the display, and the
end-of-cycle tones will sound, followed by reminder tones.
When the cycle ends, the end-of-cycle tones will sound, and
the display will return to the time of day mode.
4. Touch CANCEL or open the door to clear the display and/or
stop reminder tones.
To Set at End of Cycle: During any cooking function, except
Popcorn or Defrost, touch KEEP WARM. The Cook Time indicator
will flash. Adjust warm time, if desired, then touch START. When
the current cooking cycle has ended, the end-of-cycle tones will
sound, and then the Keep Warm cycle will automatically start. The
Cook Time indicator will flash, and the display will count down the
warming time. Warming time may be adjusted at any time during
the countdown. At the end of the warming cycle, the end-of-cycle
tones will sound, and the display will return to the time of day
mode.
Keep Warm
WARNING
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
To Warm Manually: Follow instructions in “Cook Time Set”
section, and use 10% cooking power. See “Microwave Cooking
Power” chart.
Doing so can result in food poisoning or sickness.
Hot cooked food can be kept warm in the microwave oven. The
Keep Warm function uses 10% cook power. Keep Warm can be
used by itself or can be programmed to follow a cooking cycle.
■
■
■
Cover plates of food.
Cover foods that were covered while being cooked.
For best results, do not cover baked goods such as pastries,
pies, turnovers, etc.
MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on
cleaning products.
Soap, water and a soft cloth or sponge are suggested unless otherwise noted.
MICROWAVE OVEN CAVITY
To avoid damage to the microwave oven cavity, do not use soap-
filled scouring pads, abrasive cleaners, steel-wool pads, gritty
washcloths or some recycled paper towels.
To avoid damage to stainless steel models, rub in direction of
grain.
Odors
Lemon juice or vinegar:
■
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes in microwave oven.
Microwave Inlet Cover
To avoid arcing and microwave oven damage, the microwave inlet
cover (see “Parts and Features”) should be kept clean.
The area where the microwave oven door and frame touch when
closed should be kept clean.
Average soil
■
Wipe with wet cloth.
■
Mild, nonabrasive soaps and detergents:
Rinse with clean water and dry with soft, lint-free cloth.
Heavy soil
■
Mild, nonabrasive soaps and detergents:
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave
oven. Steam will soften soil. Rinse with clean water and dry
with soft, lint-free cloth.
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MICROWAVE OVEN DOOR AND EXTERIOR
CONTROL PANEL
The area where the microwave oven door and frame touch when
closed should be kept clean.
To avoid damage to the control panel, do not use abrasive
cleaners, steel-wool pads, gritty washcloths or some paper
towels.
■
Mild, nonabrasive soaps and detergents:
Make sure dial is pushed into its flush position.
Rinse with clean water and dry with soft, lint-free cloth.
■
Glass cleaner and soft cloth or sponge: Apply glass cleaner to
soft cloth or sponge, not directly onto panel.
■
Glass cleaner and paper towels or nonabrasive plastic
scrubbing pad:
Apply glass cleaner to towel, not directly to surface.
TURNTABLE
Stainless Steel (on some models)
Replace turntable immediately after cleaning. Do not operate the
microwave oven without the turntable in place.
To avoid damage to the microwave oven door and exterior, do not
use soap-filled scouring pads, abrasive cleaners, steel-wool pads,
gritty washcloths or some paper towels. Rub in direction of grain.
■
Mild cleanser and scouring pad
■
Stainless steel cleaner (not included):
See “Assistance or Service” section to order.
Vinegar for hard water spots
■
Dishwasher
■
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Turntable will not operate
■
■
Has a household fuse blown, or has a circuit breaker
tripped?
■
■
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support. See “Turntable” section.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the turntable support operating properly?
Is the microwave oven wired properly?
See Installation Instructions provided with your microwave
oven.
Remove turntable. Remove and clean turntable hub, support
and rollers. Replace hub, support and turntable. Place 1 cup
(250 mL) of water on the turntable, then restart the microwave
oven. If it still is not working, call for service. See “Assistance
or Service” section. Do not operate the microwave oven
without turntable and turntable support working properly.
Microwave oven will not operate
■
Is the magnetron working properly?
Turntable alternates rotation directions
Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100%
cooking power. If water does not heat, try the steps below. If
microwave oven still does not operate, call for service. See
“Assistance or Service” section.
■
■
This is normal and depends on motor rotation at beginning of
cycle.
■
■
Is the door completely closed?
Firmly close door.
Display shows messages
Is a packaging spacer (on some models) attached to the
inside of the door?
Remove packaging spacer, then firmly close door.
Is the display showing an “Oven Status” screen, with a
letter/number code and instruction to inform KitchenAid?
The microwave oven has detected an internal problem. It has
run a self-checking program and displayed the error. Call for
service. See “Assistance or Service” section.
■
■
■
■
Is the electronic microwave oven control set correctly?
See “Microwave Oven Control” section.
On some models, is the Control Lock set?
See “Control Lock” section.
Display shows time countdown, but is not operating
On some models, is the Demo Mode in use?
See “Demo Mode” section.
■
■
On some models, is the Timer in use?
See “Timer” section.
Does “DOOR” appear in the display?
Open and close the microwave oven door, and then touch
START. See “Start” section.
On some models, is the Demo Mode in use?
See “Demo Mode” section.
Fan running slower than usual
Microwave oven makes humming noise
■
Has the microwave oven been stored in a cold area?
The fan will run slower until the microwave oven warms up to
normal room temperature.
■
■
This is normal and occurs when the power supply switches
the magnetron on and off.
Microwave oven door looks wavy
This is normal and will not affect performance.
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Cooking times seem too long
Radio, TV or cordless phone interference
■
■
■
Is the cooking power set properly?
■
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
See “Microwave Cooking Power” section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
■
■
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
Is the incoming voltage less than that specified in “Built-In
Microwave Oven Safety?”
Have a qualified electrician check the electrical system in the
home.
Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the microwave
oven is on. Use a corded phone, a different frequency
cordless phone, or avoid using these items during microwave
oven operation.
ASSISTANCE OR SERVICE
If you need service
For Further Assistance
Please refer to the warranty page in this manual.
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
If you need replacement parts
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID® appliance.
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
Replacement Parts
In the U.S.A.
Turntable
Turntable Hub
Part Number 8205676
Part Number 8205539
Call the KitchenAid Customer eXperience Center toll free:
Our Consultants Provide Assistance With:
Turntable Support and Rollers
Part Number 8205538
■
Scheduling of service. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
Cleaning Supplies
affresh® Kitchen Appliance
Cleaner
Part Number W10355010
affresh® Stainless Steel Cleaner Part Number 31552A
Part Number W10355016
affresh® Stainless Steel Wipes
Part Number W10355049
Heavy Duty Degreaser
■
■
■
■
■
■
Features and specifications on our full line of appliances.
Referrals to local dealers.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
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ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
KITCHENAID® BUILT-IN
OVEN & MICROWAVE
LIMITED WARRANTY
■
■
■
■
Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
2. All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and
Canada, direct all requests for warranty service to:
KitchenAid Customer eXperience Center
In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.
TEN YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
FIRST YEAR LIMITED WARRANTY (PARTS & LABOR)
1. Commercial, non-residential or multiple-family use, or use
inconsistent with published user, operator or installation
instructions.
2. In-home Instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes
or correction of household electrical or plumbing (i.e. house
wiring, fuses or water inlet hoses).
For one year from the date of purchase, when this major appliance is installed,
operated and maintained according to instructions attached or furnished with
the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada
LP (hereafter “KitchenAid”) will pay for factory specified replacement parts
and repair labor to correct defects in materials and workmanship that existed
when this major appliance was purchased, or at its sole discretion replace the
product. In the event of product replacement, your product will be warranted
for the remaining term of the original unit’s warranty period.
4. Consumable parts (i.e. light bulbs, batteries, air or water filters,
etc.).
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY
(CERTAIN COMPONENTS PARTS ONLY – LABOR NOT INCLUDED)
5. Conversion of your product from natural gas or L.P. gas.
6. Damage from accident, misuse, abuse, fire, floods, acts of God
or use with products not approved by KitchenAid.
7. Repairs to parts or systems to correct product damage or
defects caused by unauthorized service, alteration or
modification of the appliance.
8. Cosmetic damage including scratches, dents, chips, and other
damage to appliance finishes unless such damage results from
defects in materials and workmanship and is reported to
KitchenAid within 30 days.
In the second through fifth years from the date of original purchase, when this
major appliance is installed, operated and maintained according to
instructions attached to or furnished with the product, KitchenAid will pay for
factory specified parts for the following components to correct non-cosmetic
defects in materials or workmanship in these parts that prevent function of
this major appliance and that existed when this major appliance was
purchased. This is a limited 5-year warranty on the below named parts only
and does not include repair labor.
■
Electric element
Solid state touch control system parts
9. Discoloration, rust or oxidation of surfaces resulting from caustic
or corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to
chemicals.
■
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
(MICROWAVE OVENS ONLY)
In the second through tenth years from the date of original purchase, when
this major appliance is installed, operated and maintained according to
instructions attached to or furnished with the product, KitchenAid will pay for
factory specified parts for the stainless steel oven cavity/inner door if the part
rusts through due to defects in materials or workmanship.
10. Food loss due to product failure.
11. Pick-up or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations
where an authorized KitchenAid servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in
fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands,
countertops, drywall, etc.) that interfere with servicing, removal
or replacement of the product.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY
SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be
provided by a KitchenAid designated service company. This limited warranty
is valid only in the United States or Canada and applies only when the major
appliance is used in the country in which it was purchased. This limited
warranty is effective from the date of original consumer purchase. Proof of
original purchase date is required to obtain service under this limited warranty.
14. Service or parts for appliances with original model/serial
numbers removed, altered or not easily determined.
The cost of repair or replacement under these excluded
circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific
legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask KitchenAid or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
4/14
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W10721491A
SP PN W10732092A
8/14
Printed in U.S.A.
®/™ ©2014. All rights reserved.
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