KitchenAid Dishwasher 119 User Manual

UNDERCOUNTER DISHWASHER  
Use & Care Guide  
For questions about features, operation/performance, parts accessories or service, call: 1-800-422-1230  
In Canada, call for assistance 1-800-461-5681, for installation and service, call: 1-800-807-6777 or visit our website at...  
LAVE-VAISSELLE ENCASTRÉ  
Guide d’utilisation et d’entretien  
Au Canada, pour assistance composez le 1-800-461-5681, pour installation ou service composez le 1-800-807-6777 ou visitez notre site web à...  
Table of Contents/Table des matières.............................................................................2  
Models/Modèles KUDI01IL, KUDK01IL  
8531129  
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DISHWASHER SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all  
safety messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or  
“WARNING.” These words mean:  
You can be killed or seriously injured if you don't  
immediately follow instructions.  
You can be killed or seriously injured if you don't  
follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you  
what can happen if the instructions are not followed.  
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Before Using Your Dishwasher  
Tip Over Hazard  
Do not use dishwasher until completely installed.  
Do not push down on open door.  
Doing so can result in serious injury or cuts.  
Electrical Shock Hazard  
Electrically ground dishwasher.  
Connect ground wire to green ground connector  
in terminal box.  
Do not use an extension cord.  
Failure to follow these instructions can result in  
death, fire, or electrical shock.  
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Install where dishwasher is protected from the elements.  
Protect against freezing to avoid possible rupture of fill valve.  
Such ruptures are not covered by the warranty. See “Storing”  
in the “Dishwasher Care” section for winter storage  
information.  
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Install and level dishwasher on a floor that will hold the  
weight, and in an area suitable for its size and use.  
Remove all shipping plugs from hoses and connectors (such  
as the cap on the drain outlet) before installing. See  
Installation Instructions for complete information.  
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PARTS AND FEATURES  
1. Upper spray  
2. Top rack  
3. Model and serial number label  
4. Water inlet opening [in tub wall]  
5. FLEXI-FOLD DOWN™ flexible tines  
6. 4-way HYDRO SWEEP™  
11. Silverware basket  
12. Overfill protection float  
13. Heating element  
spray arm  
7. Bottom rack  
8. Detergent dispenser  
9. Vent  
14. Rinse aid dispenser  
10. Middle spray arm  
Control Panel  
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START-UP GUIDE  
DISHWASHER  
LOADING  
Before using your dishwasher, remove all packaging materials.  
Read this entire Use and Care Guide. You will find important  
safety information and useful operating tips.  
Loading Suggestions  
Using Your New Dishwasher  
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Remove leftover food, bones, toothpicks and other hard  
items from the dishes. To conserve water, energy and save  
time it is not necessary to rinse dishes before putting them  
into the dishwasher. The wash module removes food particles  
from the water. The module contains a chopping device  
which will reduce the size of food items.  
1. Scrape large food soil and hard items (toothpicks or bones)  
from dishes.  
2. Properly load the dishwasher. (See “Dishwasher Loading.”)  
Make sure nothing prevents the spray arm(s) from spinning  
freely.  
NOTE: If hard items such as fruit seeds, nuts, and egg shells  
enter the wash module, you might hear chopping, grinding,  
crunching, or buzzing sounds. These sounds are normal  
when hard items enter the module. Do not let metallic items  
(such as pot handle screws) get into the wash module.  
Damage can occur.  
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It is important for the water spray to reach all soiled surfaces.  
Load dishes so they are not stacked or overlapping if  
possible. For best drying, water must be able to drain from all  
surfaces.  
3. Add detergent and check the rinse aid dispenser. Add rinse  
aid if needed. (See “Dishwasher Use.”)  
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Load heavy pots and pans carefully. Heavy items can dent  
the stainless steel interior of the door if they are dropped or  
bumped.  
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Make sure pot lids and handles, pizza pans, cookie sheets,  
etc., do not interfere with the spray arm rotation.  
Conserve water, energy and save time over hand rinsing by  
running a rinse cycle to keep dishes moist if you do not plan  
to wash them soon. Foods such as eggs, rice, pasta,  
spinach, and cooked cereals may be hard to remove if they  
are left to dry over a period of time.  
4. Push door firmly closed. The door latches automatically. Run  
hot water at the sink nearest your dishwasher until the water  
is hot. (See “Dishwasher Efficiency Tips.”) Turn off water.  
Quiet operating tips  
To avoid thumping/clattering noises during operation:  
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Make sure lightweight load items are secured in the racks.  
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Make sure pot lids and handles, pizza pans, cookie sheets,  
etc., do not touch interior walls or interfere with the rotation of  
the spray arm.  
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Load dishes so they do not touch one another.  
5. Press the desired cycle and option selections. (See  
“Dishwasher Use.”) Press START. Or press START to repeat  
the same cycle and options as the previous cycle.  
NOTE: For built-in models, keep sink drain plugs closed during  
dishwasher operation to prevent noise transfer through drains.  
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Loading Top Rack  
Loading Bottom Rack  
The top rack is designed for cups, glasses, and smaller items.  
Many items, up to 9 in. (22 cm), fit in the top rack. (See  
recommended loading patterns shown.)  
The bottom rack is designed for plates, pans, casseroles, and  
utensils. Many items, up to 13 in. (33 cm) tall, fit in the bottom  
rack. (See recommended loading patterns shown.)  
NOTE: The features on your dishwasher rack may vary from the  
drawings shown.  
NOTE: The features on your dishwasher rack may vary from the  
drawings shown.  
10 place setting  
10 place setting  
12 place setting  
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Place items so open ends face down for cleaning and  
draining.  
Load glasses and cups in top rack only. The bottom rack is  
not designed for glasses and cups. Damage can occur.  
12 place setting  
Place cups and glasses in the rows between tines. Placing  
them over the tines can lead to breakage and water spots.  
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Do not load glasses, cups, or plastic items in the bottom  
rack. Load small items in the bottom rack only if they are  
secured in place.  
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Load plates, soup bowls, etc., between tines.  
Overlap the edges of plates for large loads.  
Load soup, cereal, and serving bowls in the rack in a variety  
of ways depending upon their size and shape. Load bowls  
securely between the rows of tines. Do not nest bowls  
because the spray will not reach all surfaces.  
Cup and glass load  
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China, crystal, and other delicate items must not touch each  
other during dishwasher operation. Damage may occur.  
Load plastic items in the top rack only. Only plastic items  
marked “dishwasher safe” are recommended.  
Load plastic items so the force of the spray does not move  
them during the cycle.  
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To avoid chipping, do not let stemware touch other items.  
Utensil load  
Small bowls, pans, and other utensils can be placed in the  
top rack. Load bowls in the center section for best stability.  
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Load cookie sheets, cake pans, and other large items at the  
sides and back. Loading such items in front can keep the  
water spray from reaching the detergent dispenser.  
Mix items in each section of the basket with some pointing up  
and some down to avoid nesting. Spray cannot reach nested  
items.  
IMPORTANT: Always load sharp items (knives, skewers, etc.)  
pointing down.  
NOTES:  
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Do not load silver or silver-plated silverware with stainless  
steel. These metals can be damaged by contact with each  
other during washing.  
Mixed load  
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Some foods (such as salt, vinegar, milk products, fruit juices,  
etc.) can pit or corrode silverware. Run a rinse cycle if you do  
not have a full load to wash immediately.  
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Secure heavily soiled cookware face down in the rack.  
Make sure pot handles and other items do not stop rotation  
of the spray arm(s). The spray arm(s) must move freely.  
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Do not load items between the bottom rack and the side of  
the dishwasher tub because they might block the water inlet  
opening.  
DISHWASHER USE  
FLEXI-FOLD DOWN™ flexible tines (on some models)  
You can fold down one or both rows of tines at the back of the  
bottom rack.  
Detergent Dispenser  
The detergent dispenser has 2 sections. The smaller Pre-Wash  
section empties detergent into the dishwasher when you close  
the door.  
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3
2
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1. Grasp the tip of the tine that is in the tine holder.  
2. Gently pull the tine out of the tine holder.  
3. Lay the row of tines down in the rack to make room for larger  
1. Cover latch  
dishes, bowls, pots, pans or roasters.  
2. Main Wash section  
3. Pre-Wash section  
4. Cover  
Loading Silverware Basket  
Load the silverware basket while it is in the bottom rack or take  
the basket out for loading on a counter or table.  
The larger Main Wash section automatically empties detergent  
into the dishwasher during the wash. (See the “Cycle Selection  
Charts.”)  
NOTE: Unload or remove the basket before unloading the racks  
to avoid spilling water droplets on the silverware.  
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Use automatic dishwashing detergent only. Other detergents  
can produce excessive suds that can overflow out of the  
dishwasher and reduce washing performance.  
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Add detergent just before starting a cycle.  
Store tightly closed detergent in a cool, dry place. Fresh  
automatic dishwasher detergent results in better cleaning.  
NOTE: Do not use detergent with a rinse cycle.  
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Filling the dispenser  
Water Hardness  
Amount of Detergent  
1. If the dispenser cover is closed, open the cover by pushing  
the cover latch.  
Soft to Medium  
Hard Water  
For normally soiled loads  
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Partially fill the Main Wash  
section (5 tsp or 25 g)  
0 to 6 grains per  
gallon  
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Fill the Pre-Wash section  
(4 tsp or 20 g)  
NOTE: Add only 2 tsp or 10 g of  
detergent to the Pre-Wash section if  
dishes are pre-rinsed or the water is  
very soft (0 to 2 grains per gallon).  
2. Fill the Main Wash section with detergent. See “How Much  
Detergent to Use.”  
3. Fill the Pre-Wash section, if needed.  
4. Close the dispenser cover.  
For heavily soiled loads  
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Partially fill the Main Wash  
section (7 tsp or 35 g)  
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Fill the Pre-Wash section  
(4 tsp or 20 g)  
Medium to Hard  
Water  
For normal and heavily  
soiled loads  
It is normal for the cover to open partially when dispensing  
detergent.  
7 to 12 grains per  
gallon  
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Partially fill the Main Wash  
section (7 tsp or 35 g)  
NOTE: Use both sections for cycles with 2 washes. Use only the  
main wash section for cycles with 1 wash. See the “Cycle  
Selection Charts” for more details.  
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Fill the Pre-Wash section  
(4 tsp or 20 g)  
How much detergent to use  
Very Hard Water  
For normally and  
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The amount of detergent to use depends on the hardness of  
your water and the type of detergent. If you use too little,  
dishes won’t be clean. If you use too much in soft water,  
glassware will etch.  
heavily soiled loads  
13 grains per gallon  
and above  
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Fill the Main Wash section  
(8 tsp or 40 g)  
NOTE: It might be  
necessary to use the  
Heavy cycle, or a  
normal cycle with  
Hi-Temp Scrub, for  
best wash  
Fill the Pre-Wash section  
(4 tsp or 20 g)  
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Water hardness can change over a period of time. Find out  
your water’s hardness by asking your local water department,  
water softener company, or county extension agent.  
Turn the rinse aid dispenser to a  
higher setting. See “Rinse Aid  
Dispenser” later in this section.  
You can order a water hardness test strip. In the  
U.S.A., call the Customer Interaction Center and ask for Part  
Number 4171690.  
performance with  
very hard water.  
Different brands of dishwasher detergent have different  
amounts of phosphorus for softening water. If you have hard  
water and use a detergent with a phosphorous content of  
less than 8.7%, you might need to use more detergent, or use  
a detergent with a phosphorous content higher than 8.7%.  
NOTE: Fill amounts shown are for standard powdered detergent.  
Amounts may vary if you use liquid or concentrated powdered  
detergent. Follow instructions on the package when using liquid  
dishwasher detergent or concentrated powdered detergent.  
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Rinse Aid Dispenser  
Dishwasher Efficiency Tips  
Rinse aids prevent water from forming droplets that can dry as  
spots or streaks. They also improve drying by allowing water to  
drain off of the dishes during the final rinse by releasing a small  
amount of the rinse aid into the rinse water. Your dishwasher is  
designed to use a liquid rinse aid. Do not use a solid or bar-type.  
Hot water dissolves and activates the dishwashing detergent.  
Hot water also dissolves grease on dishes and helps glasses dry  
spot-free. Is the water temperature too low? For best  
dishwashing results, water should be 120°F (49°C) as it enters  
the dishwasher. Loads may not wash as well if the water  
temperature is too low. Water that is too hot can make some soils  
harder to remove and cause certain detergent ingredients not to  
function. If your water heater is located far from the dishwasher, it  
may be necessary to run the hot water at the faucet closest to the  
dishwasher to minimize the amount of cold water in the water  
line.  
Filling the dispenser  
The rinse aid dispenser holds 4.8 oz (145 mL) of rinse aid. Under  
normal conditions, this will last for about three months. Rinse aid  
is released through an opening in the dispenser. When latched  
properly, the cover remains closed. The cover should be opened  
only when refilling the dispenser. You do not have to wait until the  
dispenser is empty to refill it. Try to keep it full, but be careful not  
to overfill it.  
To check water temperature  
1. Run hot water at the faucet closest to your dishwasher for at  
least 1 minute.  
1. Make sure the dishwasher door is fully open.  
2. Open the dispenser by pushing the cover latch.  
2. Place a candy or meat thermometer in a glass measuring  
cup.  
1
3
2
1. Cover latch  
2. Rinse aid dispenser  
3. Indicator window  
3. Check the temperature on the thermometer as the water is  
running into the cup.  
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To save water, energy and time, do not rinse dishes before  
putting them into the dishwasher.  
3. Add rinse aid until the indicator window looks full.  
4. Clean up any spilled rinse aid with a damp cloth.  
5. Close the cover.  
Use the Normal cycle whenever possible. This cycle uses  
less hot water and energy than other cycles.  
NOTE: The cover latch clicks when the cover is closed and  
latched.  
Use a delay feature (on some models) to run your dishwasher  
during off-peak hours. Local utilities recommend avoiding  
heavy usage of energy at certain times of day.  
Rinse aid setting  
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During the summer, run your dishwasher at night. This  
reduces daytime heat buildup in the kitchen.  
The amount of rinse aid released into the final wash can be  
adjusted. The factory setting is at 2. For most water conditions,  
set the adjuster to 1 or 2. If there are rings or calcium (hard water)  
spots on dishes, try a higher setting.  
Use an air dry, or an energy-saving dry option whenever  
possible. Allow longer drying times (overnight) when using  
these options. Use a rinse aid to improve drying.  
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Use cycles or options that add extra heat to the wash or rinse  
portion of the cycle only when needed.  
Run your dishwasher with full loads. Run a rinse cycle after  
meals until the dishwasher is full.  
If your home is equipped with a water softener, you may want  
to avoid starting the dishwasher during the regeneration of  
the softener, as this may contribute to poor wash  
performance.  
To adjust the setting  
Open the dispenser cover. Turn the adjuster inside the dispenser  
to the desired setting.  
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Cycle Selection Charts  
Canceling a Cycle  
Select the wash cycle and options desired. Or press START to  
repeat the same cycle and options as the previous cycle.  
Anytime during a cycle, press  
NOTE: If the last cycle you completed was a rinse cycle, the  
dishwasher will run the last full wash cycle and options that you  
selected when you press Start.  
Cancel glows. The dishwasher starts a 2-minute drain (if needed).  
Let the dishwasher drain completely. The light goes off when the  
dishwasher finishes the drain.  
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If the power is off or the door is open for an extended period  
of time, the Start button memory will default to the Normal  
cycle with heated drying.  
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If you do not run the dishwasher daily, close the door to  
maintain memory.  
To stop the drain  
You can press Cancel again to stop the drain immediately.  
Remember to drain the dishwasher before starting a new cycle.  
A “G” shows what steps are in each cycle.  
Temperatures indicate where extra heat is added.  
Water usage is shown in U.S. gallons/liters.  
To clear the indicators  
Press Cancel before starting the dishwasher to clear all options  
and cycles.  
This model meets the ENERGY STAR® guidelines for energy  
efficiency.  
Changing a Cycle or Setting  
During the first minute of a cycle  
Cycle time includes dry time. An asterisk ( * ) by the cycle time  
indicates the cycle time might be longer depending on the  
temperature of the water entering the dishwasher. The cooler the  
water, the longer the cycle time. If the water is already hot  
enough, the cycle time will be as shown.  
Press a new cycle and/or options.  
After the first minute of a cycle  
1. Press  
Use this cycle for  
heavily-soiled pots,  
pans, casseroles,  
regular tableware and  
harder than normal  
water conditions.  
Cancel glows. The dishwasher starts a 2-minute drain (if  
needed). Let the dishwasher drain completely.  
Use both detergent  
dispenser sections.  
2. Check the detergent dispensers. If the main wash cup has  
opened and the detergent washed away, refill the cups as  
needed.  
Pre-  
Wash  
Main  
Wash  
Rinse  
Rinse  
Final  
Heated  
Rinse  
Dry  
Time  
(min)  
Water  
Usage  
(gal/L)  
3. Close the door.  
G
130°F  
(54°C)  
G
140°F  
(60°C)  
G
G
140°F  
(60°C)  
G
89*  
6.9/26  
4. Press a new cycle and/or options.  
5. Press START.  
Use this cycle for loads  
with normal amounts of  
food soil. (The energy-  
usage label is based on  
this cycle.)  
Adding Items During a Cycle  
You can add an item anytime before the main wash starts. Open  
the door and check the detergent dispenser. If the cover is still  
closed, you can add items.  
Use both detergent  
dispenser sections.  
Pre-  
Main  
Purge†  
Rinse  
Final  
Heated  
Rinse  
Dry  
Time  
(min)  
Water  
Usage  
(gal/L)  
To add items  
Wash  
Wash  
1. Lift up the door latch to stop the cycle. Wait for the spraying  
action to stop before opening the door.  
G
G
120°F  
(49°C)  
G
G
140°F  
(60°C)  
G
79*  
5.9/22.3  
2. Open the door. If the detergent dispenser cover is still closed,  
add the item.  
3. Close the door firmly until it latches. The dishwasher resumes  
the cycle after about a 5-second pause.  
Use this rinse cycle for  
rinsing dishes, glasses,  
and silverware that will  
not be washed right  
away.  
Do not use detergent  
with this cycle.  
Pre-  
Wash  
Rinse  
Main  
Wash  
Rinse  
Final  
Heated  
Rinse  
Dry  
Time  
(min)  
Water  
Usage  
(gal/L)  
G
10  
1.8/7  
A small amount of water is run through the pump to remove  
soil particles between the main wash and final rinse.  
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To turn on the Lock  
Press and hold  
Option Selections  
You can customize your cycles by pressing an option. If you  
change your mind, press the option again to turn the option off.  
Select a different option if desired.  
You can change an option anytime before the selected option  
begins. For example, you can press an unheated drying option  
any time before drying begins.  
for 4 seconds. CONTROL LOCK glows.  
If you press any pad while your dishwasher is locked, the light  
flashes 3 times.  
Press START to repeat the same cycle and options as the  
previous wash cycle.  
NOTE: If the last cycle you completed was a rinse cycle, when  
you press Start, the dishwasher runs the last full wash cycle and  
options.  
To turn off the Lock  
Press and hold ENERGY SAVER™ Dry System control for 4  
seconds. The light turns off.  
Hi-Temp Scrub  
Select this option to raise the water temperature in the main  
wash, and add a rinse. The higher water temperature, and added  
rinse, help clean tough soils.  
Status Indicators  
This option adds heat, water and wash time to the cycle.  
Water Heating  
WATER HEATING glows, and the cycle progression pauses,  
whenever water is heated during a cycle.  
NOTE: Hi-Temp Scrub is an option with the Heavy and Normal  
cycles.  
Wash or rinse action continues as the water heats.  
ENERGY SAVER™ Dry System  
Clean  
Select this option to dry dishes without heat and save energy.  
ENERGY SAVER™ Dry System is useful when loads contain  
plastic dinnerware that may be sensitive to high temperatures.  
CLEAN glows when a cycle is finished. The light turns on when  
you open the door. The light turns off when you close the door or  
press CANCEL.  
Wash System  
The five-level wash system provides excellent cleaning results.  
Four levels of filtration, and a soil collector system, filter the wash  
water and prevent food particles from redepositing on the clean  
dishes.  
The dishes take longer to dry, and some spotting can occur. For  
best drying, use a liquid rinse aid. Some items (such as plastics)  
may need towel drying.  
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The wash water continuously flows through the Ultra-Fine  
filter, trapping food particles.  
NOTE: Rinse Only automatically uses this option. ENERGY  
SAVER™ Dry System is an option with all other cycles.  
Control Lock  
Use Control Lock to prevent unintended use of your dishwasher.  
You can also use the control lock feature to prevent unintended  
cycle or option changes during a cycle.  
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Two water jets, located under the spray arm remove the food  
particles from the Ultra-Fine filter.  
When CONTROL LOCK is lit, all buttons are disabled.  
A coarse strainer prevents bones, pits, and other large  
objects from entering the pump system.  
NOTES:  
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The dishwasher door can be opened while the controls are  
locked.  
NOTE: Periodically check the coarse strainer and remove any  
objects on the strainer.  
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You can turn on the Lock while the dishwasher is running.  
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Material  
Dishwasher Safe?/Comments  
Yes  
Drying System  
China/  
Stoneware  
During drying, you can see steam escaping through the vent at  
the upper left corner of the door. This is normal as the heat dries  
your dishes.  
Always check manufacturer’s  
recommendations before washing.  
Antique, hand-painted, or over-the-glaze  
patterns may fade. Gold leaf can discolor  
or fade.  
Crystal  
Yes  
Check manufacturer’s recommendations  
before washing. Some types of leaded  
crystal can etch with repeated washing.  
IMPORTANT: The vapor is hot. Do not touch the vent  
during drying.  
Gold  
No  
Gold-colored flatware will discolor.  
Overfill Protection Float  
Glass  
Yes  
The overfill protection float (in the front right corner of the  
dishwasher tub) keeps the dishwasher from overfilling. It must be  
in place for the dishwasher to operate.  
Milk glass yellows with repeated  
dishwasher washing.  
Hollow-Handle  
Knives  
No  
Handles of some knives are attached to  
the blade with adhesives which can  
loosen if washed in the dishwasher.  
Pewter, Brass,  
Bronze  
No  
Check under the float for objects that may keep the protector  
from moving up or down.  
High water temperatures and detergent  
can discolor or pit the finish.  
Disposable  
Plastics  
No  
Cannot withstand high water  
temperatures and detergents.  
WASHING SPECIAL  
ITEMS  
Plastics  
Yes  
Always check manufacturer’s  
If you have doubts about washing a particular item, check with  
the manufacturer to see if it is dishwasher safe.  
recommendations before washing.  
Plastics vary in their capacity to withstand  
high temperatures and detergents. Load  
plastics in top rack only.  
Material  
Dishwasher Safe?/Comments  
Aluminum  
Yes  
Stainless Steel  
Yes  
High water temperature and detergents  
can affect finish of anodized aluminum.  
Run a rinse cycle if not washing  
immediately. Prolonged contact with food  
containing salt, vinegar, milk products, or  
fruit juice can damage finish.  
Disposable  
Aluminum  
No  
Do not wash throwaway aluminum pans  
in the dishwasher. These might shift  
during washing and transfer black marks  
to dishes and other items.  
Sterling Silver or  
Silver Plate  
Yes  
Run a rinse cycle if not washing  
immediately. Prolonged contact with food  
containing salt, acid, or sulfide (eggs,  
mayonnaise, and seafood) can damage  
finish.  
Bottles and Cans No  
Wash bottles and cans by hand. Labels  
attached with glue can loosen and clog  
the spray arms or pump and reduce  
washing performance.  
Tin  
No  
Can rust.  
Cast Iron  
No  
Wooden Ware  
No  
Seasoning will be removed and iron will  
rust.  
Wash by hand. Always check  
manufacturer’s instructions before  
washing. Untreated wood can warp,  
crack, or lose its finish.  
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Drain Air Gap  
DISHWASHER CARE  
Check the drain air gap anytime your dishwasher isn’t draining  
well.  
Some state or local plumbing codes require the addition of a  
drain air gap between a built-in dishwasher and the home drain  
system. If a drain is clogged, the drain air gap protects your  
dishwasher from water backing up into it.  
Cleaning  
Cleaning the exterior  
In most cases, regular use of a soft, damp cloth or sponge and a  
mild detergent is all that is necessary to keep the outside of your  
dishwasher looking nice and clean.  
The drain air gap is usually located on top of the sink or  
countertop near the dishwasher. To order a drain air gap call your  
local dealer, or in the U.S.A., call the Customer Interaction Center  
and ask for Part Number 300096.  
Cleaning the interior  
Hard water minerals can cause a white film to build up on the  
inside surfaces, especially just beneath the door area.  
Do not clean the dishwasher interior until it has cooled. Wear  
rubber gloves. Do not use any type of cleanser other than  
dishwasher detergent because it may cause foaming or sudsing.  
NOTE: The drain air gap is an external plumbing device that is  
not part of your dishwasher. The warranty provided with your  
dishwasher does not cover service costs directly associated with  
the cleaning or repair of the external drain air gap.  
To clean interior  
Make a paste with powdered dishwasher detergent on a damp  
sponge and clean.  
To clean the drain air gap  
Clean the drain air gap periodically to ensure proper drainage of  
your dishwasher. Follow the cleaning instructions provided by the  
manufacturer. With most types, you lift off the chrome cover.  
Unscrew the plastic cap. Then check for any soil buildup. Clean if  
necessary.  
OR  
Use liquid automatic dishwasher detergent and clean with a  
damp sponge.  
OR  
See the vinegar rinse procedure in “Spotting and filming on  
dishes” in “Troubleshooting.”  
Storing  
NOTE: Run a Normal cycle with detergent after cleaning the  
interior.  
Storing for the summer  
Protect your dishwasher during the summer months by turning  
off the water supply and power supply to the dishwasher.  
Winterizing your dishwasher  
Protect your dishwasher and home against water damage due to  
freezing water lines. If your dishwasher is left in a seasonal  
dwelling or could be exposed to near freezing temperatures, have  
your dishwasher winterized by authorized service personnel.  
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Dishes are not completely clean  
Food soil left on the dishes  
TROUBLESHOOTING  
I
Is the dishwasher loaded correctly? Refer to the “Dishwasher  
Loading” section.  
First try the solutions suggested here and possibly avoid  
the cost of a service call...  
Is the water temperature too low? For best dishwashing  
results, water should be 120°F (49°C) as it enters the  
dishwasher. Refer to the “Dishwasher Efficiency  
Tips” section.  
Dishwasher is not operating properly  
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Dishwasher does not run or stops during a cycle  
Is the door closed tightly and latched?  
Did you use the correct amount of fresh detergent? Use  
recommended dishwasher detergents only. Refer to the  
“Detergent Dispenser” section. Never use less than 1 tb (15 g)  
per load. Detergent must be fresh to be effective. Store  
detergent in a cool, dry area. Heavy soil and/or hard water  
generally require extra detergent.  
Is the right cycle selected? Refer to the “Cycle Selection  
Charts.”  
Is there power to the dishwasher? Has a household fuse  
blown or circuit breaker tripped?  
Has the motor stopped due to an overload? The motor  
automatically resets itself within a few minutes. If it does not  
restart, call for service.  
Is detergent caked in dispenser? Use fresh detergent only. Do  
not allow detergent to sit for several hours in a wet dispenser.  
Clean dispenser when caked detergent is present.  
Is the water shut-off valve (if installed) turned on?  
Is the pump or spray arm clogged by labels from bottles and  
cans? If you wash bottles and cans in your dishwasher, check  
for labels clogging the pump or spray arm.  
I
I
Dishwasher will not fill  
Is the overfill protection float able to move up and down  
freely? Press down to release.  
Is the home water pressure high enough for proper  
dishwasher filling? Home water pressure should be 20 to 120  
psi (138 to 828 kPa) for proper dishwasher fill. A booster  
pump on the water supply can be added if pressure is  
too low.  
Dishwasher seems to run too long  
Is the water supplied to the dishwasher hot enough? The  
dishwasher runs longer while heating water. Refer to the  
“Dishwasher Efficiency Tips” section.  
Are high suds slowing the wash arm? Never use soap or  
laundry detergents. Use recommended dishwasher  
detergents only.  
A delay automatically occurs in some wash and rinse cycles  
until the water reaches the proper temperature.  
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Water remains in the dishwasher  
Spots and stains on dishes  
Spotting and filming on dishes  
Is the cycle complete?  
I
Detergent remains in the covered section of the  
dispenser  
Is your water hard or is there a high mineral content in your  
water? Conditioning the final rinse water with a liquid rinse  
aid helps eliminate spotting and filming. Keep the rinse aid  
dispenser filled.  
Is the cycle complete?  
Is the detergent lump-free? Replace detergent if necessary.  
White residue on the front of the access panel  
I
Is the water temperature too low? For best dishwashing  
results, water should be 120°F (49°C) as it enters the  
dishwasher. Refer to the “Dishwasher Efficiency  
Tips” section.  
Was too much detergent used? Refer to the “Detergent  
Dispenser” section.  
Is the brand of detergent making excess foam? Try a different  
brand to reduce foaming and eliminate buildup.  
Did you use the correct amount of effective detergent? Use  
recommended dishwasher detergents only. Refer to the  
“Detergent Dispenser” section. Never use less than 1 tb (15 g)  
per load. Detergent must be fresh to be effective. Store  
detergent in a cool, dry area. Heavy soil and/or hard water  
generally require extra detergent.  
I
Odor in the dishwasher  
Are dishes washed only every 2 or 3 days? Run a rinse cycle  
once or twice a day until you have a full load.  
Does the dishwasher have a new plastic smell? Run a vinegar  
rinse as described in “Spotting and filming on dishes” later in  
this Troubleshooting guide.  
I
Condensation on the kitchen counter (built-in models)  
Is the dishwasher aligned with the countertop? Moisture from  
the vent in the dishwasher console can form on the counter.  
Refer to the Installation Instructions for more information.  
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Is the home water pressure high enough for proper  
dishwasher filling? Home water pressure should be 20 to 120  
psi (138 to 828 kPa) for proper dishwasher fill. A booster  
pump on the water supply can be added if pressure is too  
low.  
I
Orange stains on plastic dishes or dishwasher interior  
Are large amounts of tomato-based foods on dishes placed  
in the dishwasher? Stains gradually fade over time. Regular  
use of heated drying will slow fading. Stains will not affect  
dishwasher performance. Regular use of a rinse cycle and an  
air-dry or energy-saving dry option will reduce the likelihood  
of staining.  
NOTE: To remove spots and film from dishes, try a white  
vinegar rinse. This procedure is intended for occasional use  
only. Vinegar is an acid and using it too often could damage  
your dishwasher.  
Dishes do not dry completely  
Dishes are not dry  
1. Wash and rinse dishes. Use an air-dry or an energy saving  
dry option. Remove all silverware or metal items.  
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2. Put 2 cups (500 mL) white vinegar in a glass or  
Did you load your dishwasher to allow proper water  
drainage? Do not overload. Refer to the “Dishwasher  
Loading” section. Use a liquid rinse aid to speed drying.  
dishwasher-safe measuring cup on the bottom rack.  
3. Run the dishwasher through a complete washing cycle  
using an air-dry or an energy saving dry option. Do not  
use detergent. Vinegar will mix with the wash water.  
Are the plastics wet? Plastics often need towel drying.  
I
Silica film or etching (silica film is a milky, rainbow-  
colored deposit; etching is a cloudy film)  
Is the rinse aid dispenser empty? Refer to the “Rinse Aid  
Dispenser” section.  
Sometimes there is a water/chemical reaction with certain  
types of glassware. This is usually caused by some  
combination of soft or softened water, alkaline washing  
solutions, insufficient rinsing, overloading the dishwasher,  
and the heat of drying. It might not be possible to prevent the  
problem, except by hand washing.  
Did you use an air-dry or energy-saving dry option? Use a  
heated drying option for dryer dishes.  
Dishes are damaged during a cycle  
Chipping of dishes  
I
To slow this process use a minimum amount of detergent but  
not less than 1 tb (15 g) per load. Use a liquid rinse aid and  
underload the dishwasher to allow thorough rinsing. Silica  
film and etching are permanent and cannot be removed. Do  
not use heated drying.  
Did you load the dishwasher properly? Load the dishes and  
glasses so they are stable and do not strike together from  
washing action. Minimize chipping by moving the rack in and  
out slowly.  
NOTE: Antiques, feather-edged crystal, and similar types of  
china and glassware might be too delicate for automatic  
dishwashing. Wash by hand.  
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White spots on cookware with non-stick finish  
Has the dishwasher detergent removed cookware  
seasoning? Reseason cookware after washing in the  
dishwasher.  
Noises  
Brown stains on dishes and dishwasher interior  
I
Grinding, grating, crunching or buzzing sounds  
Does your water have high iron content? Rewash dishes  
using 1-3 tsp (5-15 mL) of citric acid crystals added to the  
covered section of the detergent dispenser. Do not use  
detergent. Follow with a Normal wash cycle with detergent. If  
treatment is needed more often than every other month, the  
installation of an iron removal unit is recommended.  
A hard object has entered the wash module (on some  
models). When the object is ground up, the sound should  
stop.  
I
Black or gray marks on dishes  
Are aluminum items rubbing dishes during washing?  
Disposable aluminum items can break down in the  
dishwasher and cause marking. Hand wash these items.  
Remove aluminum markings by using a mild abrasive cleaner.  
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In Canada  
ASSISTANCE  
OR SERVICE  
Call the KitchenAid Canada Customer Interaction Center toll free:  
1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).  
Saturday 8:30 a.m. - 4:30 p.m. (EST).  
Our consultants provide assistance with:  
Before calling for assistance or service, please check  
Troubleshooting.” It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
I
Features and specifications on our full line of appliances.  
Referrals to local dealers.  
I
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
For service in Canada  
1-800-807-6777. KitchenAid designated service technicians  
are trained to fulfill the product warranty and provide after-  
warranty service, anywhere in Canada.  
Call  
If you need replacement parts  
If you need to order replacement parts, we recommend that you  
only use factory specified parts. These parts will fit right and work  
right, because they are made with the same precision used to  
build every new KITCHENAID® appliance. To locate factory  
specified replacement parts in your area, call our Customer  
Interaction Center telephone number or your nearest designated  
service center.  
For further assistance  
If you need further assistance, you can write to KitchenAid  
Canada with any questions or concerns at:  
KitchenAid Canada  
Customer Interaction Center  
1901 Minnesota Court  
Mississauga, Ontario L5N 3A7  
Please include a daytime phone number in your correspondence.  
In the U.S.A.  
Call the KitchenAid Customer Interaction Center  
toll free: 1-800-422-1230.  
Our consultants provide assistance with:  
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I
Features and specifications on our full line of appliances.  
Installation information.  
Use and maintenance procedures.  
Accessory and repair parts sales.  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.).  
I
Referrals to local dealers, repair parts distributors, and  
service companies. KitchenAid designated service  
technicians are trained to fulfill the product warranty and  
provide after-warranty service, anywhere in the United States.  
To locate the KitchenAid designated service company in your  
area, you can also look in your telephone directory Yellow  
Pages.  
For further assistance  
If you need further assistance, you can write to KitchenAid with  
any questions or concerns at:  
KitchenAid Brand Home Appliances  
Customer Interaction Center  
553 Benson Road  
Benton Harbor, MI 49022-2692  
Please include a daytime phone number in your correspondence.  
17  
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KITCHENAID® DISHWASHER WARRANTY  
ONE-YEAR FULL WARRANTY  
For one year from the date of purchase, when this dishwasher is operated and maintained according to instructions attached to or  
furnished with the product, KitchenAid will pay for replacement parts and repair labor to correct defects in materials or workmanship.  
Service must be provided by a KitchenAid designated service company.  
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON NYLON COATED DISHRACKS, WASH AND DRAIN MOTOR,  
ELECTRONIC CONTROL SYSTEM AND HEATING ELEMENT  
In the second through fifth years from the date of purchase, when this dishwasher is operated and maintained according to instructions  
attached to or furnished with the product, KitchenAid will pay for replacement parts for the following components if defective in  
materials or workmanship: the upper and lower nylon racks, the wash and drain motor, the electronic controls, the heating element.  
LIFETIME FULL WARRANTY ON STAINLESS STEEL TUB AND INNER DOOR  
For the lifetime of the product from the date of purchase, when this dishwasher is operated and maintained according to instructions  
attached to or furnished with the product, KitchenAid will pay for replacement parts and repair labor for the stainless steel tub and/or  
inner door if the tub and/or inner door develops a water leak caused by rust-through resulting from defective materials or workmanship.  
Service must be provided by a KitchenAid designated service company.  
KitchenAid will not pay for:  
1. Service calls to correct the installation of your dishwasher, to instruct you how to use your dishwasher, to replace house fuses or  
correct house wiring or plumbing.  
2. Repairs when your dishwasher is used in other than normal, single-family household use.  
3. Damage resulting from accident, alteration, misuse, abuse, fire, floods, acts of God, improper installation, or installation not in  
accordance with local electrical and plumbing codes, or the use of products not approved by KitchenAid.  
4. Any labor costs during the limited warranty period.  
5. Replacement parts or repair labor costs for units operated outside the United States or Canada.  
6. Pickup and delivery. This product is designed to be repaired in the home.  
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
8. In Canada, travel or transportation expenses for customers who reside in remote areas.  
KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation  
may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to  
state or province to province.  
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to  
determine if another warranty applies.  
If you need service, first see “Troubleshooting.” Additional help can be found by checking “Assistance or Service,” or by calling our  
Customer Interaction Center at 1-800-422-1230, from anywhere in the U.S.A. or write: KitchenAid Brand Home Appliances, Customer  
Interaction Center, 553 Benson Road, Benton Harbor, MI 49022-2692. In Canada, call KitchenAid Canada at 1-800-807-6777.  
11/00  
Keep this book and your sales slip together for future  
Dealer name____________________________________________________  
Address________________________________________________________  
Phone number__________________________________________________  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your dishwasher to  
better help you obtain assistance or service if you ever need it.  
You will need to know your complete model number and serial  
number. You can find this information on the model and serial  
number label/plate, located on your appliance as shown in  
“Parts and Features.”  
18  
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8531129  
6/02  
Printed in U.S.A.  
Imprimé aux É.-U.  
© 2002. All rights reserved.  
® Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada  
® Marque déposée/TM Marque de commerce de KitchenAid, U.S.A., Emploi licencié par KitchenAid Canada au Canada  
Tous droits réservés.  
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