Keys Fitness Treadmill EC3500HRC User Manual

TREADMILL  
EC3500HRC  
OWNER’S MANUAL  
KEYS Fitness Products, LP  
P.O. Box 551239  
Dallas, Texas 75239  
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Specification Sheet  
Horsepower (Continuous) 2.5hp  
Display Type  
5Window LED  
One touch  
4
Electronics  
Pre-Set Programs  
Semi-Custom Programs  
User Programs  
Heart Rate Program  
Heart Rate Interactive  
Power Incline  
8
2
1
Yes  
12%  
Roller Diameter  
Cushioned Deck  
Speed Range  
1.9”  
Yes  
0-10mph  
18 x 51”  
Yes  
Belt Size  
Front Hand Rails  
Side Hand Rails  
Foot Print  
Yes  
29 x 62”  
29 x 29”  
10Years  
3Years  
2Year  
Lifetime  
Foot Print Folded  
Warranty Motor  
Warranty Parts  
Warranty Labor  
Warranty Frame  
PAGE 3  
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Important Safety Information  
1) WARNING! Before using this treadmill or starting any exercise program, consult your physician. This is especially  
important for persons over the age of 35 and/or persons with pre-existing health problems. The manufacturer or distributor  
assumes no responsibility for personal injury or property damage sustained by or through the use of this product.  
2) WARNING! To reduce the risk of electrical shock, burns, fire, or other possible injuries to the user, it is  
important to review this manual and the following precautions before operation.  
SAFETY PRECAUTIONS AND TIPS  
It is the owner’s responsibility to ensure that all users of this treadmill have read the Owner’s Manual and are familiar  
with warnings and safety precautions.  
This treadmill has a user maximum capacity of 275 pounds.  
The treadmill should only be used on a level surface and is intended for indoor use only. The treadmill should not be  
placed in a garage, patio, or near water and should never be used while you are wet. KEYS recommends a treadmill  
mat be placed under the treadmill to protect floor or carpet and for easier cleaning.  
Follow safety information in regards to plugging in your treadmill. Keep the power cord away from the incline  
wheels and do not run the power cord underneath your treadmill. Do not operate the treadmill with a damaged or  
frayed power cord.  
Wear comfortable, good-quality walking or running shoes and appropriate clothing. Do not use the treadmill with  
bare feet, sandals, socks or stockings.  
Always straddle the belt and allow it to start moving before stepping onto the belt.  
Hold on to handrails when adjusting speed, incline, or other controls.  
Always examine your treadmill before using to ensure all parts are in working order.  
Allow the belt to fully stop before dismounting.  
Pets should never be allowed near or on the treadmill.  
Do not leave children unsupervised near or on the treadmill.  
Never operate the treadmill where oxygen is being administered, or where aerosol products are being used.  
Never insert any object or body parts into any opening.  
For safety and to prevent damage to your treadmill, no more than one person should use the treadmill at a time.  
Always unplug the treadmill before cleaning and/or servicing. Service to your treadmill should only be performed by  
an authorized service representative, unless authorized and/or instructed by the manufacturer. Failure to follow  
these instructions will void the treadmill warranty.  
Never leave the treadmill unattended while it is running.  
PAGE 4  
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BeforeYou Start  
Thank you for purchasing a KEYS treadmill! This quality product you have chosen was designed to meet  
your needs for cardiovascular exercise.  
Before you start, please read the Owner’s Manual and become familiar with the operation of your new  
treadmill.  
Remember to take the time to perform the stretching exercises provided to avoid injury.  
Do not stand on the walking belt while pressing the Power button or Start/Stop button.  
Always adjust the speed of the treadmill in small increments as this treadmill is capable of high speeds.  
If you are taking medication, consult your physician to see if the medication will affect your exercise  
heart rate.  
If you have heart problems, you are not active, and/or are over the age of 35 years, do not use the pre-  
set treadmill programs or start an exercise program without first contacting and receiving approval  
from your physician.  
To avoid the risk of electrical shock, always keep the console dry. Do not spill liquids on the console.  
KEYS recommends a sealed water bottle for beverages consumed while using the treadmill.  
Please review the following drawing below to familiarize yourself with the listed parts. This manual  
covers several treadmills, so the one pictured below may not be identical to your particular model.  
CONSOLE  
ELECTRONIC DISPLAY  
WATER BOTTLE HOLDER  
(WATER BOTTLE NOT INCLUDED)  
SIDE HAND RAILS  
SAFETY LATCH  
FRONT HAND RAIL  
UPRIGHTS  
MOTOR COVER  
WALKING BELT  
CIRCUIT BREAKER  
REAR ROLLER  
ADJUSTMENT BOLTS  
SES SYSTEM  
WHEEL  
FOOT RAILS  
PAGE 5  
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Warm Up Exercises  
EXERCISE GUIDELINES  
WARNING! Before beginning this or any exercise program, you should consult your physician. This is especially im-  
portant for individuals over the age of 35 or individuals with pre-existing health problems.  
Warming up prepares the body for the exercise by increasing circulation, supplying more oxygen to the muscles and  
raising body temperature. Begin each workout with 5 to 10 minutes of stretching and light exercise to warm up. The  
photos on this page show several forms of basic stretching you may perform before your workouts. In order to achieve  
an adequate warm-up, perform each stretch three times.  
TOE TOUCH STRETCH  
Stand bending your knees slightly and slowly bend for-  
ward from your hips. Allow your back and shoulders to  
relax as you reach down toward your toes as far as possi-  
ble. Hold for 15 counts, then relax. This will stretch your  
hamstrings, back of knees, and back.  
HAMSTRING STRETCH  
Sit with one leg extended. Bring the sole of the opposite  
foot toward you and rest it against the inner thigh of your  
extended leg. Reach toward your toes as far as possible.  
Hold for 15 counts, then relax. This will stretch your  
hamstrings, lower back, and groin.  
CALF/ACHILLES STRETCH  
With one leg in front of the other, reach forward and  
place your hands against a wall. Keep your back leg  
straight and your back foot flat on the floor. Bend your  
front leg, lean forward and move your hips toward the  
wall. Hold for 15 counts, then relax. To cause further  
stretching of the Achilles tendon, bend your back leg as  
well. This will stretch your calves, Achilles tendons, and  
ankles.  
QUADRICEPS STRETCH  
With one hand against a wall for balance, reach back and  
grasp one foot with your other hand. Bring your heel as  
close to your buttocks as possible. Hold for 15 counts,  
then relax. This will stretch your quadriceps and hip mus-  
cles.  
PAGE 6  
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Assembly, Moving Instructions  
Assembly  
This KEYS treadmill is shipped in one piece and fully assembled. After opening the box, remove any packing materials  
from the treadmill. Do not throw away any packing materials until the unit is working properly. Place the base on a  
clean, level surface. Make sure the electrical cord will easily reach an electrical outlet.  
Moving  
CAUTION! TO AVOID THE RISK OF INJURY, NEVER ATTEMPT TO MOVE THE TREADMILL  
WHILE IT IS IN THE UNFOLDED OPERATING POSITON. TO REDUCE THE POSSIBILITY OF  
INJURY WHILE LIFTING, BEND YOUR LEGS AND KEEP YOUR BACK STRAIGHT. AS YOU RAISE  
THE TREADMILL, LIFT USING YOUR LEGS, NOT YOUR BACK. IN ORDER TO RAISE OR LOWER  
THE TREADMILL SAFELY, YOU MUST BE ABLE TO LIFT 45 POUNDS (20KG). IT IS SUGGESTED  
YOU ALWAYS USE THE AID OF A SECOND PERSON WHEN MOVING THE TREADMILL.  
With the treadmill in the folded locked position (safety latch is engaged), grasp the handrails and place one foot on the  
base as shown in the photo below. Next, with a firm grasp on the handrails, place one foot on the center of the base  
crossbar and carefully tilt the treadmill back until it rolls freely on the wheels. Using extreme caution, move the  
treadmill to the desired location. To set the treadmill down, place one foot on the center of the base crossbar and  
carefully lower treadmill onto base in resting position. Do not attempt to move the treadmill over an uneven or rough  
surface.  
PAGE 7  
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Power Requirements  
ARNG!  
IMPROPER CONNECTION OF THE EQUIPMENT GROUNDING CONNECTOR CAN RESULT IN A  
RISK OF AN ELECTRIC SHOCK. CHECK WITH A QUALIFIED ELECTRICIAN OR SERVICE MAN IF  
YOU ARE IN DOUBT AS TO WHETHER THE PRODUCT IS PROPERLY GROUNDED. DO NOT  
MODIFY THE PLUG PROVIDED WITH THE PRODUCT IF IT WILL NOT FIT THE OUTLET. HAVE  
A PROPER OUTLET INSTALLED BY A QUALIFIED ELECTRICIAN.  
This treadmill can be seriously damaged by sudden voltage changes in your home’s electrical power. Voltage spikes,  
surges, and noise interference can result from weather conditions or from other appliances being turned on or off. To  
reduce the possibility of treadmill damage, always use a surge protector (not included) with your treadmill.  
Surge protectors can be purchased at most hardware stores. The manufacturer recommends a single outlet surge  
protector with UL 1449 rating as a Transient Voltage Surge Suppressor (TVSS) with UL suppressed voltage rating  
of 400V or less and an electrical rating of 120VAC, 15 amps.  
This treadmill must be grounded to reduce the risk of electrical shock. Grounding provides a path of least resistance  
for electric current should the treadmill malfunction. This treadmill comes with an electrical cord with an equipment-  
grounding conductor and a grounding plug. Always plug the power cord into a surge protector, and plug the surge  
protector into an appropriate outlet that is properly installed and grounded in accordance with all local codes and  
ordinances.  
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in  
the drawing below.  
PAGE 8  
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Console Functions and Descriptions  
There are five display windows on the control panel to provide feedback information.  
TIME WINDOW  
TIME: Indicates elapsed time after pressing start in minutes and seconds (0-99 minutes, 0-59 seconds)  
INTERVAL TIME: Indicates countdown in seconds to the next interval starting at 5 seconds and counting to 0 seconds  
SPEED WINDOW  
SPEED: Indicates MPH (miles per hour) or KMH (kilometer per hour) in .1 increments  
DISTANCE / CALORIES WINDOW  
DISTANCE: Indicates Miles or Kilometers traveled in .01 increments up to 9.99 and .1 increments starting at 10.0  
CALORIES: Indicates estimated calories used based on 150 lb. person at the indicated speed, incline, and time  
INCLINE WINDOW  
INCLINE: Indicates incline in percent of grade 0-12% in 0.5 increments  
CENTER BRICKYARD WINDOW  
Displays quarter mile track in Manual mode. Indicates position on track by a blink. In program mode, shows the change  
in speed profile across the interval range (1-10) and shows position with a blinking action.  
In Program mode, the treadmill will display the name of the program selected This is shown on the left hand side of the  
window. In Manual mode, the LAP counter will appear in the top center of the window, counting each 1/4 mile lap in  
sequence of completion (1, 2, 3, etc.)  
CENTER BRICKYARD WINDOW  
TIME WINDOW  
CALORIE/DISTANCE WINDOW  
INCLINE WINDOW  
SPEED WINDOW  
PAGE 9  
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Program and Operating Instructions  
QUICK START / MANUAL MODE  
Plug into a surge protector outlet. Attach RED Safety Key to treadmill console.  
Stand on the treadmill and straddle belt. Attach safety key clip to your clothes.  
Press POWER button. There will be an eight (8) second delay after pressing the POWER button before  
data can be entered. The TIME window will flash.  
Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the belt  
starts moving. Speed or incline may be adjusted by using the appropriate + (increase) or – (decrease)  
button.  
To end your workout, press START/STOP button. Belt will gradually slow to zero.  
To pause your workout, press PAUSE.  
To re-start after pausing: Press the PAUSE button. WARNING: THE TREADMILL BELT WILL  
RESUME AT THE SPEED THE TREADMILL WAS MOVING BEFORE PAUSING.  
Countdown Time, Preset Speed and/or Incline: Time, Speed, and Incline may be preset prior to getting  
started. After pressing the POWER button, the time window will blink. Use the SPEED/TIME + or –  
arrows to select your workout time, then press the ENTER PROGRAM button. The SPEED/TIME  
window will now be flashing. Using the same + or – arrows, select the speed for your workout, then press  
ENTER PROGRAM. Now the INCLINE window will be flashing. Use the INCLINE + or – arrows to  
set your workout incline, then press ENTER PROGRAM. To start, press the START/STOP button.  
POWER  
START/STOP  
PAUSE  
ENTER  
SPEED/TIME  
INCLINE  
PAGE 10  
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Program and Operating Instructions  
PROGRAM MODE  
Plug treadmill into a surge protector outlet . Attach RED Safety Key to treadmill console.  
Stand on the treadmill and straddle belt. Attach safety key clip to your clothes.  
Press POWER button. There will be an eight (8) second delay before data can be entered. The TIME window  
will flash.  
There are four (4) pre-set and eight (8) semi-custom pre-set programs on the EC3500HRC. The treadmill  
includes FAT BURN, CARDIO, WARM-UP, and CROSS TRAINING programs. Select the program by  
pressing the appropriate button.  
Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the belt starts  
moving.  
CUSTOMIZING PROGRAMS in P1 and P2 Mode: Each pre-set program(Fat Burn, Cardio, Warm-up, Cross  
Training) can be customized in the P1 or P2 mode. After making the program selection, the center window will  
read “OP”. The ”OP” refers to “original program” and is preset. The program name you select will display to  
the left of the “OP”. Press the same program button once more and the center window will read P1. The “P1”  
mode is now accessed. You can now program the Time, Speed, and Incline in P1 mode, which will be saved for  
future workouts.  
1) The TIME window will blink. Use the SPEED/TIME + or – arrows to select your workout time. Press  
ENTER PROGRAM.  
2) The SPEED/TIME window will then blink. Use the same + or – arrows to select the speed for your  
workout. Press ENTER PROGRAM.  
3) The INCLINE window will then blink. Use the INCLINE + or – arrows to set your workout incline. Press  
ENTER PROGRAM.  
To start, press the START/STOP button. To access P2 mode, press the selected program button three times  
(once for OP, twice for P1, three times for P2). Follow the above steps 1-3 to customize P2 settings.  
TO CHANGE A PREVIOUSLY PROGRAMMED P1, P2, or user program: Once you have programmed the  
P1 or P2 modes, you will need to use the PAUSE button to change the program you previously entered. For  
instance to change to a new setting in P1-FAT BURN, press the FAT BURN button twice to access P1. Then  
press the PAUSE button to get the TIME window to flash. Follow the directions above to continue to change  
the program.  
FAT BURN  
POWER  
CARDIO  
START/STOP  
PAUSE  
WARM UP  
CROSS TRAINING  
USER PROGRAM  
INCLINE  
SPEED  
ENTER  
PAGE 11  
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Program Instructions Heart rate Mode  
See page 13 for pictures and diagrams  
HEART RATE MONITOR MODE  
The treadmill may at any time be used in the Heart Rate Monitor Mode. If the signal from the chest strap is  
detected, heart rate BPM will be displayed in the INCLINE window. The incline will only be briefly displayed if  
manual or program changes are initiated. The Heart Rate program is designed to keep your heart at a desired amount  
of “beats per minute” by automatically adjusting the incline. For example, you have programmed in a desired heart  
rate of 125 BPM and your heart rate is only at 110 BPM. If you are wearing the Heart Rate Transmitter, correctly the  
incline will automatically increase to intensify the work load, causing your heart rate to slowly climb to 125 BPM.  
The treadmill will attempt to maintain your target heart rate through adjustments to the incline for the remainder of  
your workout. In the same respect, if your heart rate is above your programmed amount of BPM’s, the incline will  
automatically decrease to lower your heart rate. You may at any time during the Heart Rate Program adjust/override  
the speed and/or the incline by simply pressing the correct corresponding button. You may also change your “Target  
Heart Rate” at any time by pressing the TARGET UP or TARGET DOWN button.  
HEART RATE PROGRAM OPERATION  
Plug treadmill into a surge protector outlet. Attach RED Safety Key to treadmill console.  
Stand on the treadmill and straddle belt. Attach safety key clip to your clothes.  
Press POWER button. Place the Heart Rate Transmitter strap across your chest and connect ends. (Make sure  
your skin is moist and the strap is snug for accurate transmission). At this time, if the display is receiving a signal  
from the chest strap, the incline window will begin to settle on your current heart rate.  
Press the HEART RATE CONTROL button to enter the electronics into the Heart Rate Program. The incline  
window will momentarily flash ‘125’, which is the default program target heart rate.  
The TIME window will blink. Use the SPEED/TIME + or – arrows to select your workout time. Press  
ENTER PROGRAM.  
The SPEED/TIME window will then blink. Use the same + or – arrows to select the speed for your workout.  
Press ENTER PROGRAM.  
The incline window (if receiving your heart rate accurately) will show current BPM, and the small red light la-  
beled PULSE adjacent to the incline window, will be illuminated. (If the receiver is not receiving an accurate read-  
ing, the incline window will be flashing - - - -).  
To adjust the pre-set target heart rate press the TARGET +/TARGET– button then press the ENTER  
PROGRAM button.  
Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the belt starts  
moving.  
Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the belt starts  
moving.  
The small light at the top of the console labeled TARGET will be illuminated if you are at your target. If you are  
not, the arrow shaped lights will illuminate and reflect if you are above or below your goal. If you are not within 25  
BPM of your “Target heart rate” the program will not work. DO NOT STOP TO START OVER. Continue exer-  
cising and your heart rate will naturally increase. The program will continually monitor your heart rate and periodi-  
cally adjust the incline up or down to increase or decrease the resistance thereby keeping you at your target zone. At  
the conclusion of the programmed time the TIME window will flash 00:00 and the CALORIES/DISTANCE win-  
dow will continue to accumulate values. The treadmill will continue operation until the START/STOP button or the  
PAUSE button is pressed. Press the POWER button to turn off the treadmill.  
PAGE 12  
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TARGET ARROWS  
TARGET UP  
TARGET DOWN  
CALROIES/DISTANCE  
POWER  
TIME  
START/STOP  
PAUSE  
HEART RATE CONTROL  
SPEED/TIME BUTTON  
INCLINE WINDOW  
ENTER PROGRAM  
PAGE 13  
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Program Profiles  
SPEED  
SPEED  
12  
11  
12  
11  
10  
9
8
7
6
5
4
3
INCLINE  
INCLINE  
10  
9
8
7
6
5
4
3
2
1
2
1
1 2 3 4 5 6 7 8 9 10  
1 2 3 4 5 6 7 8 9 10  
The Cardio Program is designed to vary  
the treadmill Speed, while maintaining a  
constant Elevation.  
The Fat Burn Program is designed to  
vary the treadmill elevation, while main-  
taining a constant walking belt speed.  
SPEED  
SPEED  
12  
11  
10  
9
8
7
6
5
4
3
12  
11  
10  
INCLINE  
INCLINE  
9
8
7
6
5
4
3
2
1
2
1
1 2 3 4 5 6 7 8 9 10  
1 2 3 4 5 6 7 8 9 10  
The Warm Up Program is designed to gradually  
increase the treadmill Speed and Elevation in the  
first segment (warm up) and gradually decrease  
the treadmill Speed and Elevation in the last  
segment (cool down). This is also known as a  
Plateau program.  
The Cross Training Program is designed to control  
the walking belt speed and elevation inversely in  
alternating segments.  
PAGE 14  
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Belt Adjustment and Tension  
WARNING! Do not overtighten rollers! This will cause premature  
roller bearing failure!  
Belt adjustment and tension performs two functions: adjustment for  
tension and centering. Your new treadmill comes pre-adjusted from  
the factory for tension and centering. Please follow the procedures  
below if the belt shifts to the left or right while walking:  
WALKING BELT IS SHIFTING TO THE LEFT (Diagram 1)  
First, turn treadmill on to run at 1 mph. Using the hex key provided,  
turn the left rear roller adjustment bolt ¼ turn in the clockwise  
direction. Next, run the treadmill at 2.5 mph. You should see the  
belt start to correct itself by moving back towards the center. Repeat  
the above procedure until the walking belt is centered. It may be  
necessary to set walking belt tension once you have completed this  
procedure if the belt feels like it is slipping while walking. Refer  
below to the “Walking Belt Slipping” instructions.  
WALKING BELT IS SHIFTING TO THE RIGHT (Diagram 2)  
First, turn the treadmill on to run at 1 mph. Using the hex key  
provided, turn the right rear roller adjustment bolt ¼ turn in the  
clockwise direction. Next, run the treadmill at 2.5 mph. You should  
see the belt start to correct itself, moving back towards the center.  
Repeat the above procedure until the walking belt is centered. It may  
be necessary to set walking belt tension once you have completed this  
procedure if the belt feels like it is slipping while walking. Refer  
below to the “Walking Belt Slipping” instructions.  
WALKING BELT IS SLIPPING DURING USE (Diagram 3)  
First, unplug the power cord from the surge protector. Using the hex  
key provided, turn both left and right rear roller adjustment bolts the  
same distance, usually a ¼ turn in the clockwise direction. Plug the  
power cord back into the surge protector and run the treadmill at 2.5  
mph. You should now walk on the belt to determine if the belt is still  
slipping. Repeat the above procedure until the walking belt is not  
slipping. The tension should be just tight enough not to slip.  
Turning the hex key counter clockwise brings the rear rollers and  
belt towards you.  
Turning the hex key clockwise pushes the rear roller and belt  
away form you.  
PAGE 15  
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Change Miles per hour to Kilometers per hour  
Your treadmill will operate in British Units (miles per hour) or International Units (kilometers per hour). All treadmills  
are calibrated at the factory for British Units (miles per hour). To change the display to read in kilometers, follow the  
steps described here:  
1) Turn power OFF on the console. (Do not unplug treadmill) Attach the magnet safety key to the console.  
2) Activate the calibration mode switch by inserting the eraser end of a pencil into the opening in the backside of the  
console (see diagram below).  
3) Depressing the calibration mode switch ONCE; CL11 should appear in the TIME window.  
4) Pressing the SPEED +/- button will activate your choice.  
5) To accept the setting, press the POWER button.  
Page 16  
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Troubleshooting Guide  
Treadmill will not start.  
1) Is the RED Safety Key Attached to the Console?  
2) Make sure the power cord is plugged into a surge protector, the surge protector is plugged into a  
properly grounded outlet, and the surge protector is turned on. (Refer to “Power Requirements” on  
page 8)  
3) Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has tripped.  
Wait five minutes and then press the switch back in.  
4) Check the house electrical breaker box and the circuit breaker for the room where the treadmill is  
located. If it has tripped, reset or have an electrician replace the breaker in home.  
5) Have an electrician check for inadequate voltage at the outlet.  
Treadmill loses power during use.  
1) Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has tripped.  
Wait five minutes and then press the switch back in.  
2) Check the house electrical breaker box and the circuit breaker for the room where the treadmill is  
located. If it has tripped, reset or have an electrician replace the breaker in home.  
3) If the treadmill still will not operate, please call Keys Technical Service at (888) 340-0482.  
Treadmill walking belt slows during use.  
1) Check to make sure the treadmill is securely plugged into an UL-listed surge protector, rated at 15  
amps, with a 14-gauge cord of five feet or less and the surge protector is securely plugged into the  
outlet.  
2) If treadmill still will not operate, please call Keys Technical Service at (888) 340-0482.  
Treadmill walking belt slips or is not centered on rear roller.  
1) Refer to “Belt Adjustment and Tension” section on page 15.  
2) Need help? Call Keys Technical Service at (888) 340-0482.  
Treadmill Error Messages.  
Your treadmill is equipped with a software package that enables error messages to be displayed when  
there is a problem. To avoid possible damage to the treadmill and the possibility of injury, do not  
operate the treadmill until the problem is corrected. Call Keys Technical Service at (888) 340-0482.  
Page 17  
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Parts & Diagrams  
1.  
05-0001-Extrusion side board deluxe/left  
2.  
3.  
4.  
5.  
05-0001-Extrusion side board deluxe/right  
04-0008-Belt walk spliced 18 x 105WW  
24-0006-Front roller assembly  
09-0013-Rear roller assembly  
03-0004-Walkboard waxed  
6.  
7.  
06-0008-End cap  
8.  
9.  
12-0022-Actuator 400lb Maytech  
06-0026-Motor base pan  
10.  
11.  
12.  
13.  
14.  
15.  
16.  
17.  
06-0079-Small motor fan  
12-0033-Motor MCM 2.5HP  
04-0004-Poly V belt 190J8  
06-0025-Motor cover w/wings  
10-0020-Foam grips  
07-0030-Electronics 5 window brickyard  
24-0110-Console assembly-EC1500C  
08-0050-Motor controller  
Page 18  
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Encore 3500-HRC Parts List  
Parts List - EC1500C  
PART #  
DESCRIPTION  
PULLEY MOLDEDPLASTIC 1.9"  
NYLOCK NUT HEX 10-24  
SCREW-PPH 8x 5/8 GREEN HEAD  
RETAINER-GUIDE TUBE  
WALKBOARD WAXED  
QTY PART #  
DESCRIPTION  
QTY PART #  
02-0028  
40 02-0038  
DESCRIPTION  
QTY  
1
1
1
1
1
2
1
1
2
4
2
1
1
2
1
2
2
2
1
1
1
1
1
1
1
2
1
1
1
2
1
1
1
2
1
7
2
2
1
1
2
1
2
2
2
1
2
1
1
1
1
0-0130  
1
6
2
1
1
1
1
2
1
2
2
2
1
4
2
1
02-0002A SPRING-DECK LIFT  
4
SWITCH-MAGNETIC LIKK-YIHAN  
WRENCH-ALLEN 3/16 SHAFT ARM  
02-0022  
02-0036  
02-0040  
03-0004  
04-0004  
04-0008  
05-0001  
05-0011  
05-0014  
06-0004  
06-0005  
06-0008  
06-0009  
06-0012  
06-0014  
06-0016  
06-0019  
06-0020  
06-0021  
06-0022  
06-0024  
06-0025  
06-0026  
06-0059  
06-0084  
06-0125  
06-0125  
06-0130  
06-0133  
08-0050  
09-0013  
10-0002  
10-0003  
10-0004  
12-0022  
12-0033  
13-0003  
13-0011  
13-0017  
14-0022  
14-0027  
14-0028  
14-0069  
14-0089  
15-0007  
15-0029  
19-0019  
19-0032  
19-0107  
24-0110  
02-0004  
02-0005  
02-0006  
02-0007  
02-0008  
02-0009  
02-0013  
02-0014  
02-0015  
02-0016  
02-0017  
02-0018  
02-0019  
02-0020  
02-0021  
SCREW-8x5/8 PHIL PH AB BLACK  
SCREW-8x5/8 PHIL HILO BLACK TPB  
BOLT-HEX 5/16-18x5 1/2 GRADE 5-ZP  
NUT-5/16-18 NYLOCK ZP  
8
1
3
3
3
8
02-0099 WASHER-SFW3/8x7/8x1/8" THICK  
02-0108  
02-0113  
02-0123  
02-0138  
02-0139  
SCREW-PPH 10 X 5/8"  
SCREW-HWH SLOTTED 8-18 X 3/4" AB ZP  
WASHER-FENDER 1/4 X 1"  
STARWASHER 1/4  
BELT-POLY V 190J8  
BOLT-HEX 5/16-18x 3/4"GRADE 2-ZP  
NUT-HEX 5/16 WIZ-FL-LK-ZP  
WASHER-LOCK 1/4"  
BELT WALK SPLICED 18x105WW  
EXTRUSION-SIDE BOARD-DELUXE  
EXTRUSION-EN CAP JOINT  
BOTTOM PAN JOINT 21 1/2  
PLUG-BASE 1.5x3"-16GA  
PLUG-DOME 1.5-16G  
HEX NUT 1/4-20  
HEX BOLT, 1/4-20x2 1/2"GRADE 5 ZP  
SPRING WASHER  
11 06-0056  
HOLDER-REMOTE SWITC  
SUPPORT-PC BOARD-HRC  
SWITCH-REMOTE-HARNESS  
BUMBER LATCH  
4
1
3
4
4
2
2
2
2
8
2
1
1
1
2
2
1
2
8
7
06-0058  
08-0027  
10-0012  
10-0017  
10-0020  
10-0024  
11-0002  
11-0003  
11-0017  
14-0003  
14-0023  
14-0024  
14-0025  
14-0289  
16-0001  
16-0002  
16-0003  
16-0004  
16-0027  
16-0027  
HEX BOLT 3/8-16x2 1/2" GRADE 5  
NYLOCK HEX NUT 3/8-16  
ENCAP  
PUSH NUT 3/8 HAT BLACK 375012  
CARRIAGE BOLT 10-24x1 1/2"  
SCREW-SHCS 1/4-20x2 1/2"  
WASHER-9/32 5/8 1/8 THICK ZP  
CARRIAGE BOLT 5/16 X 1GRADE 5 ZP  
WHEEL AXLE 2"  
TAPE-FOAM-1" X 75FT  
GLIDE-BASE EXTENSION  
WHEEL 3"  
GRIP MOLDED RUND  
TAPE-ADHESIVE 1'X18ft st567  
BUSHING-REAR ELEVATION  
BUSHING-UPRIGH POVOT  
AXLE FR 2" SNAP WHEEL  
DECAL-MOTOR COVER SES-ALL-GRAY  
DECAL-NO LIFT - ALL FOLDS  
DECAL-SAFETY LATCH-ALL FOLDS  
DECAL-WARNING FOLDING-ALL FOLDS  
STICKER HEART RATE ACUMEN  
BOX TOP  
BUSHING-STRAIN RELIEF #1237  
WIRE TIES  
12 02-0024  
CENTER BASE PAN  
1
1
1
1
1
1
1
1
1
2
2
1
4
1
1
8
2
2
1
1
1
1
1
1
1
1
2
2
1
1
2
2
1
1
02-0025  
02-0027  
02-0031  
02-0033  
02-0041  
02-0050  
02-0051  
02-0053  
02-0054  
02-0068  
02-0081  
02-0092  
02-0141  
06-0027  
06-0079  
06-0088  
06-0117  
06-0133  
07-0041  
08-0004  
08-0047  
08-0077  
13-0007  
13-0016  
14-0026  
14-0204  
14-0205  
15-0010  
19-0097  
22-0001  
22-0068  
24-0006  
26-0046  
END BASE PAN  
NUT-T HF 14209H-DB  
CLAMP-WIRE 3367 7/16  
GUIDE-RESET TUBE  
HEX BOLT, 3/8-16 X 1 3/4 GRADE 5 ZP  
WASHER-#10 EXTERNAL STAT  
SCREW-PPH 8-18x5/8" S/D-FOOTLATCH  
NUT-NYLOCK HEX 1/4-20  
CLIP-ALLEN WRENCH  
MOTOR COVER CSA  
FRONT BOTTOM PAN-CSA  
COVER-HC RECEIVER-KEYS SERIES  
BAG-PLASTIC 12 X 12 3 MIL-INST PACKET  
SPACER U/R BLACK 9/16"  
SPACER FOR UPRIGHT  
PULLEY 8 GROOVE-190JA  
WHEEL-ROLLER 2"  
SCREW-SH CAP 10-24x1 1/4"  
SCREW-SHCS 1/4-20x3/4"  
BOX BOTTOM  
SCREW-HWH MACH 8-32x3/8"  
WASHER-FLAT SAE 5/16  
PAD-FRONT WHEEL  
PAD-REAR  
SCREW #4x3/8"PFST-READ SWITCH  
SCREW-PHTR#8x3/4" AB BLACK  
PUSH NUT BLAC .112 SHAFT  
COVER-PIVOT TB  
PAD-UPRIGHT  
PAD-UPRIGHT-BB  
10 17-0035  
RND1 1/2x16GAx16 1/2  
CONTROLLER REPLACES 08-0013  
ROLLER-REAR 20MM SHAFT  
ISOLATOR BOARD  
2
1
1
2
4
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
18-0003  
18-0004  
18-0006  
19-0010  
19-0013  
19-0015  
19-0023  
19-0027  
19-0096  
19-0134  
19-0159  
20-0003  
20-0008  
20-0073  
20-0086  
21-0018  
21-0037  
23-0001  
23-0003  
23-0090  
23-0092  
LINKAGE-BASE EXTENSION-RIGHT  
LINKAGE-BASE EXTENSION-LEFT  
SPRING-MOTOR TENSION-PRESET  
BRACKET-UPRIGHT PIVOT  
LATCH-FOOT LOCKING MECHANISM  
BRKT-MOTOR COVER  
FAN-MCM MOTOR-5" W/1/2"SHAFT  
SLEEVE-MOTOR TENSION 1/4"  
SWITCH HOUSING RUND GRAY  
WHEEL 2" SNAP  
FOAM GRIP 1.5x14.75  
RUBBER FOOT  
ACTUATOR 400LB MAYTECH  
MOTOR MCM 2.5HP  
CHEST STRAP NO LOGO ALL HR UNITS  
CIRCUIT BREAKER 15AMP  
BRACKET UNIVERSAL  
HARNESS-ENCODER  
ENCODER-OPTICAL-ALEPH  
CORE-FERRITE  
BRKT-PIVT TUBE  
POWER CORD-90"  
BRACKET-H RECEIVER MOUNTING  
BRKT BASE ELEVATION  
HARNESS-ELCO-HRC  
WIRE-BREAKER 6"  
DECAL-MOTOR COVER-EC3500H-TEAL  
DECAL-EMERGENCY STOP-RED  
DECAL-CIRCUIT BREAKER-ALL  
DECAL-END CAP LOGO-BLK/TEAL/RED  
DECAL-STARBURST-WASDECK-YELLOW  
MANUAL EC3500HRC  
HARNESS-CONTROL PANEL  
DECAL-WARNING CONSOLE-ALL-GRAY  
DECAL-OPERATION INSTALL  
DECAL-DISCONNECT-MOTOR COVER  
WARRANTY CARD 3/2/1-EC920/MS760  
BRKT-ENCODER-MCMILLIAN  
ACTUATOR CONNECTION ASSEMBLY  
BASE FRAME WELDED SB-ASSEMBLY  
FRONT ROLLER-20MM SHAFT  
INST PACKET EC3500HRC  
BRKT MTOR SUPPORT REVISED 19-0005  
PROC-ACTUATOR EXT. TB-17-0011  
PROC-BASE EXTENSION TB 17-0010  
HANDLE BARS W/REMOTE 17-0035  
PROC UPRIGHT TUE LT & RT 17-0062  
CONSOLE PLATE-PUNCHED(19-0012)  
UPRIGHT TUBE-SAW ANGLE CUT(4PC)  
DECK FRAME ASSEMBLY  
REAR ELEVATION ASSEMBLY-WELDED  
UPRIGHT ASSEMBLY  
WIRING DIAGRAM MAGNETEK  
GUIDE BELT GALVANIZED  
BRKT-SPRING ANCHOR  
SLUG-EMERGENCY STOP  
COMPLETE CONSOLE ASSEMBLY  
U/R ASSEMBLY 4" W/TOGGES & HRC  
Page 19  
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KeysEncore 3500HRC Treadmill KEYS FITNESS PRODUCTS, LP – LIMITED WARRANTY  
PLEASE CONSULT YOUR PHYSICIAN BEFORE USING THIS PRODUCT.  
This Limited Warranty applies in the United States, Canada, and Mexico to products manufactured or distributed by Keys Fitness Products, LP (“Keys”)  
under the KEYS brand name. The warranty period on the ENCORE 3500HRC to the original purchaser is (lifetime) on the frame, (10) years on the motor, (3) years parts,  
and (2) year labor.  
Keys warrants that the Product you have purchased for non-commercial, personal, family, or household use from Keys or from an authorized Keys reseller is free from defects in materials or workmanship  
under normal use during the warranty period. Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase. This warranty only extends to you, the original purchaser. It is not  
transferable to anyone who subsequently purchases the Product from you. It excludes expendable parts. This Limited Warranty becomes VALID ONLY if the treadmill is assembled/installed by a Keys Fitness  
authorized dealer/technician unless otherwise authorized by Keys Fitness in writing (if anyone other than a Keys Fitness authorized dealer/technician assembles a Keys Fitness treadmill the warranty will be void unless  
accompanied by written authorization by Keys Fitness).  
During the warranty period Keys will at no additional charge, repair or replace (at Keys’ option) the product if it becomes defective, malfunctions, or otherwise fails to conform with this Limited Warranty  
under normal non-commercial, personal, family or household use. In repairing the Product, Keys may replace defective parts, or at the option of Keys, serviceable used parts that are equivalent to new parts in  
performance. All exchanged parts and Products replaced under this warranty will become the property of Keys. Keys reserves the right to change manufacturers of any part to cover any existing warranty.  
To obtain warranty service, you must contact a Keys authorized service technician or Keys Fitness at our phone numbers located in this manual. Any parts determined to be defective must be returned to  
Keys to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any other charges associated with transportation of the parts or Product. In addition, you are responsible  
for insuring any parts or Product shipped or returned. You assume the risk of loss during shipment. You must present Keys with proof-of-purchase documents (including the date of purchase). Any evidence of  
alteration, erasing or forgery of proof-of-purchase documents will be cause to void this Limited Warranty.  
This warranty does not extend to any product not purchased from Keys or from an authorized Keys reseller. This Limited Warranty does not extend to any Product that has been damaged or rendered  
defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Keys; (c) by modification of the Product or normal wear and tear; (d) operation on incorrect power supplies; or  
(e) as a result of service by anyone other than Keys, or an authorized Keys warranty service provider. Product on which the serial number has been defaced or removed is not eligible for warranty service. Should any  
Product be submitted for warranty service be found ineligible therefore, an estimate of repair cost will furnished and the repair will be made if requested by you upon Keys’ receipt of payment or acceptable arrangements  
for payment.  
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, KEYS MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KEYS EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED  
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. NEITHER KEYS NOR ANY OF ITS AFFILIATES SHALL BE  
RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE  
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. This Limited Warranty  
gives you specific legal rights and you may also have other rights that may vary from state to state. This is the only express warranty applicable to Keys-branded products. Keys neither assumes nor authorizes anyone to  
assume for it any other express warranty.  
PLEASE SEND IN THE ATTACHED WARRANTY CARD WITHIN TEN (10) DAYS OF PURCHASE TO REGISTER YOUR TREADMILL  
WITH KEYS FITNESS PRODUCTS, LP. MADE IN THE USA. Thank you for your business! PLEASE MAIL WARRANTY CARD TO:  
KEYS FITNESS PRODUCTS, PO BOX 551239, DALLAS, TX 75355.  
KEYS FITNESS TREADMILL WARRANTY REGISTRATION  
TELEPHONE  
LAST  
M.I.  
FIRST  
ADDRESS  
CITY  
APT. NO.  
ZIP  
STATE  
SERIAL NO.  
DATE OF PURCHASE  
MODEL NO.  
How important are each feature:  
Least  
Unique Features  
Horsepower  
Warranty  
Price  
Other Comments:  
_______________  
Where did you learn about treadmills?  
TV____ Radio____ Friend____  
Name of store or company where  
purchased:  
Most  
_______________  
_______________  
_______________  
In Store Display____ Salesperson___  
Print ad/flyer____ Internet______  
How do you plan to use the treadmill?  
Walk____ Run_____ Both_____  
Look/Design  
Folding Feature  
Who will use the treadmill?  
Male____ Female_____ Both_____  
Why did you purchase a treadmill?  
KEYS FITNESS respects the rights of your privacy. Our company  
will not sell or distribute to others the information above. This  
information is used to track our product quality and to contact you in  
the event of a product safety concern. It may be used to offer you  
future Keys products only through the mail. Please check here if wish  
not to receive any additional information on Keys products.  
Dr.’s Orders____ Loose Weight____  
In-home convenience____  
Improve Cardiovascular Fitness___  
Safety from outdoors____  
How many family members? _____  
AGE:  
15-24____ 25-34____  
35-44____ 45-54____  
55-64____ 65 +_____  
Other __________________________  
Page 20  
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