K Tec Blender HP3A User Manual

Model HP3A  
Instruction Manual  
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Table of Contents  
SECTION  
PAGE #  
SECTION 1: IMPORTANT SAFEGUARDS  
SECTION 2: UNPACKING  
1
3
SECTION 3: BLENDER OVERVIEW  
SECTION 4: INSTALLATION  
4
4
SECTION 5: CARE AND CLEANING  
SECTION 6: OPERATIONAL OVERVIEW  
SECTION 7: TROUBLESHOOTING  
SECTION 8: WARRANTY  
6
7
8
10  
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SECTION 1  
IMPORTANT INFORMATION  
Read all instructions carefully before using your Blender™  
1.1 SAFETY CERTIFICATION  
The blender is certified by ETL (Report No. 3018204-4,  
3018204-2 & 3018204-3).  
1.2 CERTIFICATION  
Blender and its accessories are certified by NSF  
R
International (NSF), under K-TEC in the NSF Official  
Listing.  
1.3 AVOID CONTACT WITH MOVING PARTS  
• Keep fingers, hands, hair and clothing away from all moving parts.  
• Keep all utensils away from the drive socket and blender blades during  
operation. Metal utensils will damage blades.  
• NEVER put hands into blender jar or add substances by hand when the  
blender is operating.  
• NEVER place jar into drive socket if blender motor is operating.  
• DO NOT rock the blender during operation.  
These precautions will prevent personal injury and/or damage to the blender.  
1.4 NEVER OPERATE THE BLENDER IF IT APPEARS DAMAGED  
If the blender malfunctions call your service agent first. If it is dropped or dam-  
aged in any way, return the blender to a Blendtec service agent immediately for  
examination, repair, electrical or mechanical adjustment, or possible replace-  
ment.  
1.5 NEVER OPERATE BLENDER IN LIQUID  
Do not operate the blender motor in water or any other liquid. Avoid all contact  
between the motor and water. Do not use the blender outdoors where it is sub-  
ject to precipitation.  
1.6 NEVER PUT NON-FOOD ITEMS INTO JAR  
Metal utensils, rocks and glass are dangerous if placed in jar. Damage caused  
by such foreign objects will void the warranty. Keep hands and utensils out of  
jar while blending to reduce the risk of severe injury to persons or damage to the  
blender. Utensils may only be used when the blender is not running.  
1.7 NEVER OPERATE THE BLENDER WITHOUT THE LID IN PLACE  
HP-1  
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1.8 NEVER OPERATE THE BLENDER USING ATTACHMENTS NOT SOLD  
BY BLENDTEC  
The use of any unauthorized attachments may cause fire, electric shock, and/or  
injury and will void the warranty.  
1.9 CONTAINER MUST BE PROPERLY IN PLACE WHILE APPLIANCE IS  
OPERATING  
1.10 BLADES ARE SHARP! HANDLE CAREFULLY!  
1.11 WHEN BLENDING HOT LIQUIDS, REMOVE CENTER PIECE OF LID  
1.12 POWER CORD PRECAUTIONS  
• NEVER operate with a damaged cord or plug. (If the supply cord is damaged  
it must be replaced by the manufacturer, or authorized service agent to avoid  
a hazard  
• DO NOT permit the cord to hang over the edge of the work surface.  
• NEVER use an extension cord with the unit.  
• Unplug the blender motor when not in use; before changing blender loca-  
tions; or cleaning.  
1.13 NEVER ATTEMPT TO REPAIR THE POWER UNIT  
Never remove the blender motor cover. The blender motor does not contain self-  
adjustable or serviceable parts. A qualified service agent must make all service  
adjustments. Removing the cover or attempting to service the blender will void  
the warranty.  
1.14 TURN THE POWER SWITCH OFF WHEN NOT IN USE  
The Power Switch (ON/OFF switch) is located on the back of the blender motor  
cover.  
1.15 AVOID TOUCHING THE BLENDER DRIVE SOCKET AFTER EXTENSIVE  
USE.  
The blender drive socket may become hot after numerous cycles.  
1.16 CLOSE SUPERVISION IS NECESSARY WHEN APPLIANCE IS USED BY  
OR NEAR CHILDREN.  
1.17 THE BLENDER IS INTENDED FOR HOME USE ONLY! ANY USE OF THE  
BLENDER FOR COMMERCIAL PURPOSES VOIDS ALL WARRANTIES.  
SAVE THESE INSTRUCTIONS  
HP-2  
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SECTION 2  
SAVE ALL PACKAGING MATERIALS AND INSTRUCTIONS FOR FUTURE  
USE.  
2.1 UNPACKING YOUR BLENDER  
You should have received the following items:  
• Motor base  
• Blender jar with lid  
• Recipe book  
1. Remove blender motor, blender jar and lid from packaging.  
2. Unwind the power cord.  
3. Check for any packing material that may have blocked ventilation holes in  
the blender motor.  
4. Inspect all items to ensure no damage occurred in shipment.  
5. If any damage has occurred contact your Blendtec service agent  
immediately.  
2.2 RECORDING YOUR SERIAL NUMBER AND DATE OF PURCHASE  
Record your blender motor serial number and date of purchase in the space  
below. You will need these when contacting Blendtec for service or questions.  
Motor Serial #:  
____________________________________________________  
(Found on bottom of motor base)  
Date of Purchase:  
____________________________________________________  
Purchased From  
____________________________________________________  
2.3 REGISTRATION OF YOUR BLENDER  
under the Support button) or return the registration card to the address provided.  
HP-3  
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SECTION 3  
Blender OVERVIEW  
(Refer to Figures 1 and 2)  
3.1 BLENDER MOTOR  
• Motor Cover: Houses the power unit in a durable, easy-to-clean  
polycarbonate.  
Touch Pad: Consists of six buttons that contain pre-programmed settings for  
selective blender control, a pulse button, and two speed control buttons.  
• LCD Information Center: will indicate status of unit as well as overload or  
over-temperature conditions.  
• Power Unit: This unit is located within the blender motor and contains the  
machinery that runs the blender.  
• Power Switch: Located on the back lower-right corner of the power unit.  
3.2 BLENDER JAR ASSEMBLY  
The blender jar assembly consists of the blender jar, blade assembly, and lid.  
• Jar: Made from polycarbonate to provide maximum efficiency and clear  
visibility of blender performance.  
• Blade Assembly: Stainless steel designed to provide fast consistent blending  
SECTION 4  
INSTALLATION  
We recommend that surge protection be placed between the receptacle and the  
blender motor.  
1. Place blender on a flat, clean and dry surface.  
2. Make sure a plug outlet is available within four feet of the blender motor.  
3. Ensure that the unit is turned off before plugging it into a separate 120-volt  
receptacle.  
4. Ensure that blender vents are unobstructed to allow proper cooling during  
use.  
HP-4  
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HP-5  
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SECTION 5  
CARE AND CLEANING  
5.1 AFTER USE CLEANING  
1. Add 1 cup of hot water and a drop of liquid dishwashing soap to the blender  
jar.  
2. Place the lid tightly onto the jar. Place the blender jar on the blender base,  
and with your hand placed on top of the lid; press the pulse button for 5  
seconds.  
3. Rinse with clear water until all soap is rinsed from jar and lid.  
4. Clean the blender base by simply wiping the base and touchpad with a  
damp rag and water.  
5.2 LONG-TERM SANITATION  
1. For long-term sanitation, occasionally fill the blender jar half way with hot  
water.  
2. Add one teaspoon of liquid chlorine bleach.  
3. Stir for 10 seconds to mix water and bleach. Let mixture stand in blender jar  
for five minutes.  
4. Empty water/bleach mixture and rinse the jar thoroughly to ensure that there  
is no bleach mixture left in the jar. Turn jar RIGHT SIDE UP on dish rack  
until dry.  
5.3 CLEANING TIPS AND CAUTIONS  
• Do not use abrasives or stiff brushes to clean the blender base or jar as this  
will dull or scratch the surface. Cosmetic damage is not covered by war-  
ranty.  
• NEVER submerge the blender motor in water. Avoid submerging blender jars  
for more than 5 minutes. Water penetration through the lower jar seals will  
reduce the life of the jar. After cleaning, we recommend the blender jar be  
stored upright.  
• BLENDER JAR IS DISHWASHER SAFE - TOP RACK ONLY! Extreme tem-  
peratures damage the lower seal to the jar.  
HP-6  
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SECTION 6  
OPERATIONAL OVERVIEW  
Your Blendtec home blender has 30+ pre-programmed blend cycles for your con-  
venience, or optional manual controls. A representation of the controls is found  
below:  
MENU  
MODE  
1
3
2
SELECT  
CYCLE  
MENU  
START  
STOP  
PULSE  
4
PRESETS  
EXIT  
SPEED/OPTIONS  
6.1 BEFORE YOU BEGIN OPERATION  
1. Turn on the main power switch located on the back of the blender motor in  
the lower right corner. The display on the front will read “Blendtec home”  
2. Place the blender jar on the base, making sure the jar is secure. Attach the  
blender lid.  
6.2 MANUAL CONTROLS  
START/STOP: The START/STOP button can be pressed at any time to stop the  
current blender function.  
PULSE: To use the high speed pulse, simply hold hold the pulse button for the  
desired amount of time. The blender will stop when you release the button. The  
Pulse function can also be activation during a blend cycle. When the pulse but-  
ton is pressed the current cycle pauses and the pulse begins. When the pulse  
button is released the selected cycle resumes.  
SPEED UP/SPEED DOWN: Pressing the UP button will start a speed cycle for  
50 seconds. During this time press or hold down the UP/DOWN arrows to con-  
trol up to 9 speeds at which the blender can operate  
HP-7  
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6.3 AUTOMATIC AND CUSTOM CONTROLS  
PRESETS: The four numbered buttons on the left side of the touchpad oper-  
ate four customizable pre-selected blend cycles. To select one of these presets  
simply press the designated button.  
SELECTING A CYCLE FROM THE CYCLE MENU: To access the Cycle Menu  
press the SELECT CYCLE MENU button. The Menu Mode LED will light. The  
first category to appear on the LCD display is BEVERAGES. Continue press-  
ing or hold down the SELECT CYCLE MENU button to cycle through the cycle  
categories.  
Once the category of cycles has been reached, press or hold down the arrow  
keys to scroll through the cycles listed in that category. To use this cycle, press  
the START/STOP button. The LCD display will show the cycle name and the  
time remaining within the cycle.  
After a cycle has completed within the Menu Mode, the SELECT CYCLE MENU  
and UP/DOWN arrows can be used to select another cycle.  
Press the PULSE button to exit the Menu Mode.  
PULSE CYCLES: Unlike the other cycles, the FOOD PROCESSING category  
cycles (Chop, Whip, and Puree) function similar to the pulse function. Use the  
START/STOP button as you would the PULSE button by pressing for the desired  
duration and releasing when complete.  
PROGRAMMING A PRESET: Enter the Menu Mode by pressing the SELECT  
CYCLE MENU button. Using the SELECT CYCLE MENU and UP/DOWN arrows  
navigate to the cycle you wish to program onto the preset. When the name of  
the desired cycle appears on the LED display, press and hold the desired preset  
button for two seconds. The display will change to read the name of the existing  
cycle on the preset, then change to read “ProgrammingBttnX” where “X” is the  
number of the preset. When the programming is complete, the blender will beep  
twice and the display will read “Program Complete”. The blender will exit menu  
mode automatically and the preset is available for use.  
If the blender fails to program the button, the display will read, “Program Failed”.  
If you continue to receive this message after multiple attempts to program your  
blender, contact Blendtec customer service at 800-253-6383 for assistance.  
HP-8  
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6.4 RESTORING FACTORY DEFAULTS  
The Blendtec home blender has the following cycles set as factory defaults:  
BUTTON #  
CATEGORY  
Multi-Use  
CYCLE NAME  
Low Energy  
Smoothie  
1
2
3
4
Beverages  
Drinks/Ice Cream  
Whole Foods  
Mixed Drinks  
Whole Juice  
To restore your blender to these settings, press and hold preset button 4 and the  
START/STOP button. The display will read, “RestoringDefaults”. When the pro-  
gramming is complete, the display will read, “Restore complete” and the blender  
will be ready for use in standard mode.  
FIGURE 3 - BLEND CYCLES**  
Drinks/  
Ice Cream  
Food  
Processing  
Beverages  
Smoothie  
Whole Foods  
Light Juice  
Multi-Use  
Ice  
Cappuccino  
*Chop  
*Whip  
*Puree  
Low Energy  
Medium  
Energy  
XL Smoothie  
Ice Cream  
Whole Juice  
Frozen Fruit/  
Milkshake, Ice Mixed Drinks  
Speed 6  
Yogurt  
Medium  
Energy  
Up/Down  
FullStrength™  
Hot Chocolate  
Fruit Drinks  
Sauces, Dips Knead Dough  
High Energy  
Up/Down  
Granita  
Soups  
Grind Grain  
*Chop, Whip, and Puree function as pulse cycles, see instructions above for  
details.  
**There is a possibility of a sixth category for custom manufactured machines.  
Please see the individual documentation for details on these custom cycles.  
HP-9  
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SECTION 7  
TROUBLESHOOTING  
7.1 BLENDER MOTOR WILL NOT TURN ON  
If the blender motor will not turn on, try the following:  
• Make sure the main power switch on the back lower-right corner is turned  
ON.  
• Check your house circuit breaker switch or fuse, to make sure it is set to the  
ON position.  
• Unplug the power cord from the wall receptacle, wait 5 seconds, then plug  
power cord back in.  
• Determine if the Liquid Crystal Display (LCD) is lit. An absence of a lit LCD  
indicates a lack of power to the unit.  
• Remove the blender jar from the blender motor and check to make sure the  
blade turns freely while unattached to the motor. If the blade does not move  
freely the problem may be the jar, not the motor. Check the jar by turning the  
shaft by hand to see if it rotates easily.  
Look at the LCD:  
• A reading of “OVERTEMP” indicates that the motor is overheating. The  
blender has been disabled until the unit cools to operating temperatures.  
Turn off and unplug the unit. Allow it to cool for at least 20 minutes.  
• A reading of “OVERLOAD” indicates an overload on the motor. Turn off  
and unplug the unit. Plug in the unit and turn the motor on again to clear the  
over-load condition. Check the blender jar for blockage. If overload condi-  
tion re-occurs, contact your Blendtec service agent.  
• BLADE STOPS: If the overload switch stops the blender, remove the blender  
jar and carefully check for blockage of the blade. If no blockage is found,  
replace jar and use the Pulse button on the touch pad to quickly pulse the  
blade through the mixture. Once the blade spins freely a programmed but-  
ton may be used.  
7.2 NOISE LEVEL CHANGES  
If the blender noise level has increased significantly from original levels, deter-  
mine whether the sound is coming from the blender motor or jar.  
• Blender Motor: Check to see if the excess noise is coming from the blender  
base. Remove the jar and press cycle number two or three. Listen to the  
motor sound without a jar attached. If it is excessively noisy contact your  
Blendtec service center.  
• Jar: Check to see if the excess noise is coming from the jar. Place the jar  
back on the motor. Run the motor for a few seconds using the Pulse button.  
If you have more than one jar, test a different jar to determine whether the  
sound changes as different jars are used. If a jar is excessively noisy, or if  
the blade assembly seems loose or sounds “gravelly” when turned by hand,  
contact your Blendtec service center.  
HP-10  
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7.3 BLENDED TEXTURE UNSATISFACTORY  
If the blended texture of product is lumpy or uneven, do the following:  
• Ensure the mixture is not cavitating during the cycle. Cavitation is a condi-  
tion in which the blender blade spins freely in an air pocket within the drink  
mix because the mix is too cold or too solid. This problem can be corrected  
by increasing the mix temperature by reducing ice, increasing liquid and/or  
ensuring that the frozen ingredients used in the recipe are never colder than  
10 degrees Fahrenheit (-12 degrees Celsius).  
• Increase cycle time. If the drink is mixing well but has not had enough time  
for complete blending, try a longer cycle (usually by using higher button  
number to start the blender) or touch and hold the “Pulse” button for required  
extra blending time.  
TRIED EVERYTHING? If none of the preceding suggestions work, contact  
your Blendtec service agent for further assistance.  
INSTRUCTIONS THAT APPEAR IN THIS USER  
GUIDE ARE NOT MEANT TO COVER EVERY  
POSSIBLE CONDITION OR SITUATION THAT  
MAY OCCUR. GOOD JUDGMENT MUST BE  
USED WHEN OPERATING THIS OR ANY OTHER  
MACHINERY.  
HP-11  
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SECTION 8  
WARRANTY  
WARRANTY DESCRIPTION (US Domestic and Canada)  
Your Blendtec Blender motor is warrented for 3 years or 10,000 cycles, which-  
ever happens first. The jar assembly, including all moving jar parts, is covered  
against leaking or breakage for 1 year. The blender jar blade and the motor base  
drive socket are covered by a lifetime warranty. Warranties begin from date of  
purchase.  
The quality of Blendtec blenders are unsurpassed. You will enjoy years of won-  
derful and reliable service from your Blendtec Blender.  
Warranties begin from the date of purchase. Cosmetic damage, product abuse,  
unreasonable use, damage resulting from an accident, product tampering, servic-  
ing performed or attempted by unauthorized service agencies, units that have  
modifications, or have been or used for commercial purposes are not included  
under this warranty.  
THIS WARRANTY APPLIES ONLY TO PRODUCTS SOLD BY  
BLENDTEC OR ITS AUTHORIZED DEALERS  
Limited Three Year Warranty  
Blendtec warrants the blender motor to be free of defect in material and work-  
manship for a period of three years. During this period, such defects will be  
repaired or the product replaced, at Blendtec’s discretion, without charge. This  
warranty does not cover damage caused by misuse, accident, or negligence. All  
implied warranties, including but not limited to implied warranties of fitness and  
merchantability are limited in duration to a period of three years on motor and  
one year on Jar. Any unit submitted for repair must be accompanied by proof of  
original purchase and should be shipped prepaid to:  
Blendtec home  
1206 South 1680 West  
Orem, UT 84058  
(800) 253-6383  
(801) 222-0888  
FOR QUESTIONS REGARDING THIS WARRANTY  
CONTACT CUSTOMER SERVICE AT  
(800) 253-6383 OR (801) 222-0888.  
HP-12  
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UNDER WARRANTY  
1. Contact Blendtec immediately to diagnose the difficulty. Please have blender  
serial number ready as well as a description of the problem. Do not attempt to  
do your own repairs. Repairs made by persons other than Blendtec authorized  
service representatives will void the warranty. Many issues can be resolved  
simply and quickly over the phone.  
2. If the difficulty cannot be resolved over the phone, your unit may require re-  
placement. If blender is under warranty Blendtec will repair or replace the unit at  
no cost. Cosmetic damage and abuse are not included.  
3. Upon receiving instructions from Blendtec, box up your existing unit and en-  
close the following:  
Your name:  
Address:  
Phone number:  
The blender serial number:  
(located on the bottom of the blender motor base)  
Cycle Count (from the LCD indicator):  
Your purchase date:  
Place of purchase:  
An explanation of the problem:  
OUT OF WARRANTY  
1. Contact Blendtec to diagnose the difficulty. Please have the blender serial  
number ready along with a description of the problem. Do not attempt to do your  
own repairs. Many issues can be resolved simply and quickly over the phone.  
2. If the blender is not under warranty and you wish to have it repaired, box up  
the blender motor and ship it to Blendtec and you will be billed for services ren-  
dered.  
3. When you ship your unit please enclose the following:  
Your name:  
Address:  
Phone number:  
The blender serial number:  
(located on the bottom of the blender base)  
Cycle Count (from the LCD indicator):  
Your purchase date:  
Place of purchase:  
An explanation of the problem:  
HP-13  
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1206 South 1680 West  
Orem, UT 84058  
801-222-0888  
blendtechome.com  
OWN-RE-023 Model HP3A Manual Rev. 02 12/06  
©2006 K-TEC, Inc., All Rights Reserved  
Blendtec is a registered trademark of K-TEC, Inc.  
HP-14  
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