John Lewis Washer JLWM 1404 User Manual

JLWM 1404  
1400 spin washing machine  
Instruction manual  
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• Wash small items such as socks, laces,  
washable belts etc in a washing bag or  
pillow case as it is possible for such items  
to slip down between the tub and the  
inner drum.  
• If the appliance is installed in a location  
subject to frost, please read the “dangers  
of freezing” chapter.  
• Any plumbing work required to install this  
appliance should be carried out by a  
• Do not use your washing machine to  
wash articles with whalebones, material  
without hems or torn material.  
qualified plumber or competent person.  
• Any electrical work required to install this  
appliance should be carried out by a  
• Always unplug the appliance and turn off  
the water supply after use and during  
cleaning and maintenance.  
• Under no circumstances should you  
attempt to repair the machine yourself.  
Repairs carried out by inexperienced  
people may cause injury or serious  
malfunctioning. Contact your local Service  
Centre. Always insist on genuine spare  
parts.  
qualified electrician or competent person.  
Use  
• This appliance is designed for domestic  
use. It must not be used for purposes  
other than those for which it was  
designed.  
• Only wash and dry fabrics which are  
designed to be machine washed or dried.  
Follow the instructions on each garment  
label  
• Do not overload the appliance. See the  
Washing Programme Table.  
• Before washing, ensure that all pockets  
are empty and buttons and zips are  
fastened. Avoid washing frayed or torn  
articles and treat stains such as paint, ink,  
rust, and grass before washing.  
Underwired bras must NOT be machine  
washed.  
Installation  
• This appliance is heavy. Care should be  
taken when moving it.  
• When unpacking the appliance, check that  
it is not damaged. If in doubt, do not use it  
and contact the Service Centre.  
• All packing and transit bolts must be  
removed before use. Serious damage can  
occur to the product and to property if  
this is not adhered to. See relevant  
section in the user manual.  
• After having installed the appliance, check  
that it is not standing on the inlet and  
drain hose and the worktop is not  
pressing the electrical supply cable against  
the wall.  
• Garments which have been in contact  
with volatile petroleum products should  
not be machine washed. If volatile  
cleaning fluids are used, care should be  
taken to ensure that the fluid is removed  
from the garment before placing in the  
machine.  
• If the machine is situated on a carpeted  
floor, please adjust the feet in order to  
allow air to circulate freely under the  
appliance.  
• Always be sure, that there is no water  
leakage from hoses and their connections  
after the installation.  
• As some duvets and eiderdowns should  
be washed/dried in large commercial  
machines because of their bulk, please  
check with the manufacturer of the item  
before washing in a domestic machine.  
3
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• The users should always check that they  
have not left their gas lighters (disposable  
or otherwise) in their clothing.  
• Never tumble dry items that have had  
contact with chemicals such as dry  
cleaning fluid. These are of a volatile  
nature and could cause an explosion.  
Only tumble dry items which have been  
washed in water or require airing.  
• The packaging components (e.g. plastic  
film, polystyrene) can be dangerous to  
children - danger of suffocation! Keep  
them out of children’s reach.  
• Keep all detergents in a safe place out of  
children’s reach.  
• Make sure that children or pets do not  
climb into the drum. To prevent children  
and pets becoming trapped inside the  
drum the machine incorporates a special  
feature. To activate this device, rotate the  
button (without pressing it) inside the  
door clockwise until the groove is  
• Plastic detergent dispensers should not  
remain in the drum during the drying  
cycle, as the plastic used is not designed  
to withstand the heat. If you wish to  
wash-through-to-dry you should use the  
conventional detergent dispenser drawer.  
horizontal. If necessary use a coin.  
• Never pull the power supply cable to  
remove the plug from the socket; always  
take hold of the plug itself.  
• Never use your new appliance if the  
power supply cable, the control panel, the  
working surface or the base are damaged  
so that the inside of the appliance is  
accessible.  
Child safety  
• This appliance is not intended for use by  
person (including children) with reduced  
physical sensory or mental capabilities or  
lack of experience and knowledge unless  
they have been given supervision or  
instruction concerning use of the  
appliance by a person responsible for  
their safety.  
To disable this device and restore the  
possibility of closing the door, rotate the  
button counterclockwise until the groove  
is vertical.  
4
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Contents  
Operating instructions  
Installation instructions  
Safety information  
General safety  
Installation  
Use  
Child safety  
2
2
3
3
4
Installation  
28  
28  
29  
29  
30  
30  
32  
32  
33  
Unpacking  
Positioning and levelling  
Plumbing in  
Water inlet  
Water drainage  
Product description  
Detergent dispenser drawer  
7
8
Special conditions  
In the interest of the environment  
Electrical connection  
Control panel  
Programme Dial (2)  
Spin (3)  
8
9
9
What to do if…  
35  
Repairs - After Sales Service 38  
Prewash (4)  
Intensive (5)  
9
10  
10  
10  
10  
10  
10  
Environment concerns  
Packaging materials  
39  
39  
39  
Extra Rinse (6)  
Quick (7)  
Start Pause (8)  
Door lock light (9)  
Delay Start (10)  
Ecological hints  
Display (11)  
First use  
10  
11  
Personalisation  
Acoustic signals  
Child lock  
12  
12  
12  
Daily use  
12  
12  
12  
13  
13  
13  
14  
14  
Guide to use the  
instruction manual  
Load the laundry  
Measure out the detergent  
Select the required programme  
Select the spin speed or None option  
Select the desired options  
Select the delay start  
The following symbols will be found in the  
text to guide you throughout the instructions:  
Safety instructions  
Start the programme  
How to change an option or a programme  
Hints and tips  
during its cycle  
14  
15  
How to interrupt a programme  
How to open the door during the cycle of a  
programme 15  
Environmental information  
5
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End of programme  
15  
16  
18  
21  
22  
Helpful hints and tips  
Washing programmes  
Technical data  
Consumption values  
Care and cleaning  
Descaling  
External cleaning  
Washing drum  
22  
22  
23  
23  
24  
24  
26  
26  
Door seal  
Cleaning the pump  
Emergency emptying out  
Frost precautions  
6
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Product description  
1 Detergent dispenser drawer  
1
2
2 Control panel  
3 Door opening handle  
4 Rating plate  
5 Drain pump  
6 Adjustable feet  
3
4
5
6
7
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Detergent dispenser drawer  
Compartment for detergent used for  
prewash and soak phase or for stain remover  
used during the stain action phase (if  
available). The prewash and soak detergent is  
added at the beginning of the wash  
programme. The stain remover is added  
during the stain action phase.  
Compartment for powder or liquid  
detergent used for main wash. If using liquid  
detergent pour it just before starting the  
programme.  
Compartment for liquid additives (fabric  
softener, starch).  
Follow the product manufacturer’s  
recommendations on quantities to use and  
do not exceed the «MAX» mark in the  
detergent dispenser drawer. Any fabric  
softener or starching additives must be  
poured into the compartment before starting  
the wash programme.  
Control panel  
Below is a picture of the control  
panel. It shows the programme  
selector dial as well as the buttons  
and pilot lights. These are presented  
by relevant numbers on the following  
pages.  
8
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11  
10  
1
2
3
4
5
6
7
8
9
1 Detergent dispenser drawer  
2 Programme selector dial  
3 Spin button  
7 Quick button  
8 Start/Pause button  
9 Door lock light  
4 Prewash button  
10 Delay start button  
5 Intensive button  
11 Display - Wash time  
6 Extra rinse button  
Prewash: the machine performs a prewash  
cycle before the main wash phase. The  
washing time will be prolonged. This option  
is recommended for heavily soiled laundry.  
The prewash ends with a short spin in  
programmes for cotton and synthetic  
fabrics, whereas in the programme for  
delicate fabrics the water is only drained.  
Stain: the machine adds a stain phase to the  
washing of heavily soiled laundry. The  
washing time will be prolonged by a few  
minutes.  
Programme Dial (2)  
It allows you to switch the appliance on/off  
and/or to select a programme.  
Spin (3)  
By pressing this button you can change the  
spin speed of the selected programme or to  
select the available function (s).  
None  
By selecting this function all the spinning  
phases are cancelled and the last rinse water  
is drained. If you set this option with  
programmes for cotton, synthetics and  
delicates, the machine will perform some  
extra rinses.  
Pour a stain removing detergent into  
the compartment marked  
.
This function is available with a temperature  
of 40° or higher.  
Rinse hold: the machine will not drain the  
water of the last rinse, this will ensure the  
minimum of creasing to laundry. Before  
opening the door the water must be  
drained.  
Prewash (4)  
By pressing this button repeatedly, you can  
select only one of the following options:  
9
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Intensive (5)  
Start Pause (8)  
By selecting this function the washing  
intensity will be increased and the washing  
time will be prolonged by a few minutes  
depending on the selected temperature.  
This option can be selected for heavily soiled  
cottons.  
This button allows you to start or to  
interrupt the selected programme.  
Door lock light (9)  
The light Door lock shows if you can open  
the door:  
Extra Rinse (6)  
• light on: the door cannot be opened. The  
machine in working or has stopped with  
water left in the tub.  
• light off: the door can be opened. The  
programme is finished or the water has  
been emptied out.  
This appliance is designed to save energy. If  
it necessary to rinse the laundry using an  
extra quantity of water (extra rinse), select  
this option. Some additional rinses will be  
performed. This option is recommended for  
people who are allergic to detergents, and in  
areas where the water is very soft.  
Delay Start (10)  
The programme can be delayed from 30 min  
- 60 min - 90 min, 2 hours and then by 1  
hour up to a maximum of 20 hours by  
means of this button.  
Quick (7)  
This option can be used for lightly soiled  
laundry. The washing time will be reduced  
according to type of fabric and the selected  
temperature.  
Display (11)  
11.1  
11.2  
The following pieces of information are  
shown on the display:  
11.1 - Child lock symbol.  
11.2  
Duration of washing programme in  
hours and minutes, after you have  
selected a programme. While the  
programme is running (after you have  
pressed the button 8), the displayed time  
value decreases by one unit every minute.  
10  
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displayed for a few seconds, then the  
duration of the selected programme  
reappears. After you have pressed the  
button 8, the countdown is updated every  
hour, and, for the last hour, every minute.  
The washing machine has stopped  
with water in the tub, at the end of  
the «Soak» programme or if the «Rinse  
hold» option has been set: this is indicated  
by a flashing zero. The «Door lock» pilot  
light is still on. The door cannot be  
opened.  
An incorrect option selection has  
been made: this is indicated by the  
message Err for a few seconds when an  
option incompatible with the current  
programme is selected.  
The washing machine has  
completed the programme: this is  
indicated by a flashing zero. The «Door  
lock» pilot light has gone off. It is now  
possible to open the door.  
An alarm code indicates a fault with the  
machine (see the relevant chapter).  
Delay start, a time value indicated in  
hours and selected by the relevant button.  
The delay time (20 hours max) is  
First use  
• Ensure that the electrical and  
water connections comply with  
the installation instructions.  
• Remove the polystyrene block and  
any material from the drum.  
• Pour 2 litres of water into the main  
wash compartment of the  
detergent drawer in order to  
activate the ECO valve. Then run  
a cotton cycle at the highest  
temperature without any laundry  
in the machine, to remove any  
manufacturing residue from the  
drum and tub. Pour 1/2 a measure  
of detergent into the main wash  
compartment and start the  
machine.  
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Personalisation  
• If enabled before the «Start/Pause»  
button is pressed, it prevents the machine  
from being started.  
• If enabled after pressing the «Start/  
Pause» button, it prevents any changes  
being made to the programmes or  
options selected  
To enable or disable this function, press the  
buttons 3 and 4 simultaneously for  
approximately 6 seconds until the icon  
appears on or disappears from the display.  
Acoustic signals  
The machine is provided with an acoustic  
device, which sounds in the following cases:  
• at the end of a washing cycle  
• if there is a fault  
You can deactivate the acoustic signal  
(except if there is a fault) by pressing the  
buttons 5 and the 6 simultaneously for  
about 5 seconds. By pressing these buttons  
again the acoustic signal is reactivated.  
Child lock  
This function works in two different ways:  
Daily use  
Load the laundry  
Measure out the  
detergent  
Open the door by carefully pulling the door  
handle outwards. Place the laundry in the  
drum, one item at a time, shaking them out  
as much as possible. Close the door.  
Measure out the detergent and the  
fabric softener  
Pull out the dispenser drawer until it stops.  
Measure out the amount of detergent  
required, pour it into the main wash  
compartment or in the appropriate  
compartment if it is required by the selected  
programme or option (see more details in  
«Detergent dispenser drawer» ).  
12  
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change those values. The green pilot light of  
the button 8 starts flashing.  
The dial can be turned either clockwise or  
counterclockwise. Turn to position «Off» to  
reset programme/Switching the machine off.  
At the end of the programme the  
selector dial must be turned to  
position «Off» , to switch the machine  
off.  
Caution! If you turn the programme  
selector dial to another programme  
when the machine is working, the  
red pilot light of button 8 will blink 3  
times to indicate a wrong selection.  
The machine will not perform the  
new selected programme. The  
message Err is displayed for a few  
seconds. The machine will not  
perform the new selected  
If required, pour fabric softener into the  
compartment marked (the amount used  
must not exceed the «MAX» mark in the  
drawer). Close the drawer gently.  
programme.  
Select the spin speed or  
None option  
Press button 3 repeatedly to select the  
required spin speed or to select «None»  
option. If you select this option, all spinning  
phases are suppressed.  
The relevant light will light up.  
Select the desired  
options  
Press buttons 4,5,6 and 7 to select the  
available options. Depending on the  
programme, different options can be  
selected together. These must be selected  
after choosing the desired programme and  
before pressing button 8.  
Select the required  
programme  
Turn the programme dial to the required  
programme. The washing machine will  
automatically select the maximum spin value  
provided for the programme you have  
chosen and the display will show the  
duration, calculated on the basis of the  
maximum load for each type of fabric.  
Pressing the corresponding buttons to  
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If an option which is not compatible with the • Press button 8 again.  
set wash programme is selected, the red  
button 8 light flashes 3 times and the  
message Err is displayed for a few seconds.  
When the option is set, the relevant light is  
on.  
The Delay Start cannot be selected with the  
draining programme.  
Start the programme  
To start the selected programme, press the  
button 8 ; the green pilot light stops flashing.  
If you have selected a delay time, the  
countdown will begin and will be shown on  
the display.  
Select the delay start  
Before you start the programme, press this  
button repeatedly to select the desired  
delay. The set delay time value (up to 20  
hours) will appear on the display for a few  
seconds, then the duration of the  
To interrupt a programme which is running,  
press button 8: the green pilot light starts to  
flash. To restart the programme from the  
point at which it was interrupted, press the  
programme will appear again. The wash  
programme can be delayed from 30 min - 60 button 8 again. If an incorrect option is  
min - 90 min, 2 hours and then by 1 hour up  
to a maximum of 20 hours.  
You can cancel the delay time at any  
moment, before you press the «Start/  
Pause» button.  
selected, the red pilot light of button 8  
flashes 3 times and the message Err is  
displayed for a few seconds.  
Important!  
Selecting the delayed start  
You must select this option after you have  
set the programme and before you press the  
«Start/Pause» button.  
You must set the washing machine to Pause  
before you make any change in the  
programme in progress.  
• Select the programme and the required  
options.  
How to change an option  
or a programme during  
its cycle  
It is possible to change some options  
before the programme carries them out.  
Before you make any change, you must  
pause the washing machine by pressing the  
button 8. Changing a running programme is  
possible only by resetting it.  
Turn the programme selector dial to «Off»  
and then to the new programme position.  
Start the new programme by pressing the  
button 8. The washing water in the tub will  
not empty out  
• Select the delay start.  
• Press button 8: the machine starts its  
hourly count down. The programme will  
start after the selected delay has expired.  
Opening the door throughout the  
delay time  
If you wish to add laundry in the machine  
during the delay time  
• Press button 8 to put the machine in  
pause.  
• Add the laundry, close the door  
• Press 8 button again.  
Cancelling the delayed start  
• Press button 8.  
• Press «Delay start» button once until the  
symbol «0’» is displayed.  
14  
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display shows a flashing zero «0». It is  
possible to open the door.  
How to interrupt a  
programme  
Press the button 8 to interrupt a  
programme which is running, the  
corresponding green pilot light starts  
blinking.  
If you had selected an option that ends with  
water left in the tub the Door lock light  
remains lit to indicate that the water must  
be drained before opening the door.  
To drain or to spin follow the below  
instructions:  
Press the same button again to restart the  
programme.  
1. Turn the programme selector dial to  
Off.  
How to open the door  
during the cycle of a  
programme  
2. Select the draining or spinning  
programme.  
3. Reduce the spin speed if needed, by  
pressing the relevant button.  
You can open the door, after having set the  
washing machine to Pause, provided the  
following conditions exist:  
4. Press button 8.  
At the end of the programme, the door can  
be now opened. Turn the programme  
selector dial to Off to switch the machine  
off.  
• The washing machine is not in the heating  
phase  
Remove the laundry from the drum. Check  
whether the drum is completely empty, by  
rotating it with your hand. The purpose of  
this is to prevent any items of laundry from  
remaining accidentally in the drum, where  
they might get damaged in a subsequent  
wash (e.g. by shrinking) or bleed colour into  
another load of laundry.  
If you do not intend to carry out another  
wash, close the water tap. Leave the door  
open to prevent the formation of mildew  
and unpleasant smells.  
• The level of the water is not high;  
If these requirements are met, when you  
pause the washing machine, the «Door  
lock» light goes off and the door can be  
opened.  
Should it not be possible to open the door,  
and should it be absolutely necessary to do  
so, switch the machine off by turning the  
selector dial to Off. After a few minutes,  
you can open the door.  
Pay attention to the level and  
temperature of the water in the  
washing machine! When you close the  
door to restart the programme turn the dial  
to the previous programme and repeat the  
options previously selected and press button  
8.  
End of programme  
At the end of the programme, the washing  
machine stops automatically, the button 8  
light and the Door lock light go off. The  
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Stand by: once the programme has  
finished after a few minutes the  
energy saving system is enabled with  
the pilot lights switched on. By  
pressing any button the appliance will  
come out of the energy saving status.  
Helpful hints and tips  
Sorting out the laundry  
Removing stains  
Follow the wash code symbols on each  
garment label and the manufacturer’s  
washing instructions. Sort the laundry as  
follows: whites, coloureds, synthetics,  
delicates, woollens.  
Stubborn stains may not be removed by just  
water and detergent. It is therefore advisable  
to treat them prior to washing.  
Blood: treat fresh stains with cold water.  
For dried stains, soak overnight in water  
with a special detergent then rub in the soap  
and water.  
Oil based paint: moisten with benzine  
stain remover, lay the garment on a soft  
cloth and dab the stain; treat several times.  
Dried grease stains: moisten with  
turpentine, lay the garment on a soft surface  
and dab the stain with your fingertips and a  
cotton cloth.  
Rust: oxalic acid dissolved in hot water or a  
rust removing product used cold. Be careful  
with rust stains which are not recent since  
the cellulose structure will already have been  
damaged and the fabric tends to hole.  
Mould stains: treat with bleach, rinse well  
(whites and fast coloureds only).  
Before loading the  
laundry  
Never wash whites and coloureds together.  
Whites may lose their «whiteness» in the  
wash.  
New coloured items may run in the first  
wash; they should therefore be washed  
separately the first time.  
Make sure that no metal objects are  
left in the laundry (e.g. hair clips,  
safety pins, pins).  
Button up pillowcases, close zip fasteners,  
hooks and poppers. Tie any belts or long  
tapes.  
Remove persistent stains before washing.  
Rub particularly soiled areas with a special  
detergent or detergent paste.  
Treat curtains with special care. Remove  
hooks or tie them up in a bag or net.  
Grass: soap lightly and treat with bleach  
(whites and fast coloureds only).  
Ball point pen and glue: moisten with  
acetone1), lay the garment on a soft cloth  
and dab the stain.  
1) do not use acetone on artificial silk  
16  
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If using liquid detergents, a programme  
without prewash must be selected.  
Your appliance incorporates a recirculation  
system which allows an optimal use of the  
concentrated detergent.  
Follow the product manufacturer’s  
recommendations on quantities to use and  
do not exceed the «MAX» mark in  
the detergent dispenser drawer.  
Lipstick: moisten with acetone as above,  
then treat stains with methylated spirits.  
Treat any residual marks with bleach.  
Red wine: soak in water and detergent,  
rinse and treat with acetic or citric acid, then  
rinse. Treat any residual marks with bleach.  
Ink: depending on the type of ink, moisten  
the fabric first with acetone1), then with  
acetic acid; treat any residual marks on white  
fabrics with bleach and then rinse  
thoroughly.  
Tar stains: first treat with stain remover,  
methylated spirits or benzine, then rub with  
detergent paste.  
Quantity of detergent to  
be used  
The type and quantity of detergent will  
depend on the type of fabric, load size,  
degree of soiling and hardness of the water  
used.  
Follow the product manufacturers’  
instructions on quantities to use.  
Use less detergent if:  
Detergents and additives  
Good washing results also depend on the  
choice of detergent and use of the correct  
quantities to avoid waste and protect the  
environment.  
• you are washing a small load  
• the laundry is lightly soiled  
Although biodegradable, detergents contain  
substances which, in large quantities, can  
upset the delicate balance of nature.  
The choice of detergent will depend on the  
type of fabric (delicates, woollens, cottons,  
etc.), the colour, washing temperature and  
degree of soiling.  
• large amounts of foam form during  
washing.  
Degrees of water  
hardness  
All commonly available washing machine  
detergents may be used in this appliance:  
Water hardness is classified in so-called  
“degrees” of hardness. Information on  
hardness of the water in your area can be  
obtained from the relevant water supply  
company, or from your local authority. If the  
water hardness degree is medium or high  
we suggest you to add a water softener  
following always the manufacturer’s  
• powder detergents for all types of fabric  
• powder detergents for delicate fabrics  
(60°C max) and woollens  
• liquid detergents, preferably for low  
temperature wash programmes (60°C  
max) for all types of fabric, or special for  
woollens only.  
The detergent and any additives must be  
placed in the appropriate compartments of  
the dispenser drawer before starting the  
wash programme.  
instructions. When the degree of hardness is  
soft, readjust the quantity of the detergent.  
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Washing programmes  
Programme - Maximum and Minimum  
Temperature - Cycle Description - Maximum  
Spin Speed - Maximum Fabrics Load - Type of  
Detergent  
Compartment  
Options  
Laundry  
2)  
Cottons  
90° - 60°  
SPIN  
NONE  
Main wash - Rinses  
RINSE HOLD  
PREWASH  
INTENSIVE  
STAIN  
Maximum spin speed at 1200 rpm  
Max. load 6 kg - Reduced load 3 kg  
White cotton (heavily or normally soiled items).  
QUICK 1)  
EXTRA RINSE  
2)  
Cottons Economy  
60°  
SPIN  
NONE  
Main wash - Rinses  
Maximum spin speed at 1200 rpm  
Max. load 6 kg  
RINSE HOLD  
PREWASH  
STAIN  
White or fast colour cotton (normally or slightly  
soiled items).  
EXTRA RINSE  
Energy saving programme: This programme can be  
selected for slightly or normally soiled cotton items.  
The temperature will decrease and the washing time  
will be extended. This allows to obtain a good washing  
efficiency by saving energy.  
2)  
Cottons Economy  
40°  
SPIN  
NONE  
Main wash - Rinses  
Maximum spin speed at 1200 rpm  
Max. load 6 kg  
RINSE HOLD  
PREWASH  
STAIN  
White or non fast colour cotton (slightly soiled  
items).  
EXTRA RINSE  
This programme can be selected for slightly or  
normally soiled cotton items. The temperature will  
decrease and the washing time will be extended. This  
allows to obtain a good washing efficiency by saving  
energy.  
18  
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Programme - Maximum and Minimum  
Temperature - Cycle Description - Maximum  
Spin Speed - Maximum Fabrics Load - Type of  
Laundry  
Detergent  
Compartment  
Options  
2)  
Cottons  
SPIN  
40° - 30°  
NONE  
Main wash - Rinses  
RINSE HOLD  
PREWASH  
INTENSIVE  
Maximum spin speed at 1200 rpm  
Max. load 6 kg - Reduced load 3 kg  
Colour cotton (normally or slightly soiled items).  
STAIN3)  
QUICK1)  
EXTRA RINSE  
2)  
Synthetics  
SPIN  
60° - 40° - 30°  
NONE  
Main wash - Rinses  
RINSE HOLD  
PREWASH  
Maximum spin speed at 900 rpm  
Max. load 3 kg - Reduced load 1.5 kg  
Synthetic or mixed fabrics: underwear, coloured  
garments, non-shrink shirts, blouses.  
STAIN3)  
QUICK1)  
EXTRA RINSE  
2)  
Synthetics Economy  
40°  
SPIN  
NONE  
Main wash - Rinses  
RINSE HOLD  
PREWASH  
STAIN  
Maximum spin speed at 900 rpm  
Max. load 3 kg - Reduced load 1.5 kg  
Mixed fabrics,shirts, blouses, underwear, coloured  
garments, non-shrink shirts.  
EXTRA RINSE  
2)  
Delicates  
SPIN  
40° - 30°  
NONE  
Main wash - Rinses  
RINSE HOLD  
PREWASH  
Maximum spin speed 700 rpm  
Max. load kg 3 - Reduced load kg 1.5  
Delicate fabrics: acrylics, viscose, polyester.  
STAIN3)  
QUICK1)  
EXTRA RINSE  
Wool - Hand wash  
40° - 30° - Cold  
SPIN  
NONE  
Main wash - Rinses  
RINSE HOLD  
Maximum spin speed at 900  
Max. load 2 kg  
Washing programme for machine washable wool as  
well as for hand washable woollens and delicate  
fabrics. Note: A single or bulky item may cause  
imbalance. If the appliance doesn’t perform the final  
spin phase, add more items, redistribute the load  
manually and then select the spinning programme.  
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Programme - Maximum and Minimum  
Temperature - Cycle Description - Maximum  
Spin Speed - Maximum Fabrics Load - Type of  
Laundry  
Detergent  
Compartment  
Options  
Soak  
30°  
Prewash - Soak for about 40 minutes - Stop with  
water in the tub  
Max. load 6 kg  
Special programme for heavily soiled laundry. The  
machine performs a soak at 30°C. At the end of this  
time the machine will stop automatically with water  
left in the tub. Before starting a new washing phase, it  
is necessary to empty out the water by:  
Draining only: turn the programme selector dial  
to the draining programme (press then the button  
8).  
Draining and spinning: turn the programme  
selector dial to spinning programme, reduce the  
spin speed by pressing the relevant button, press  
then button 8.  
Important! This programme cannot be used for very  
delicate fabrics as silk or wool. Pour the detergent for  
the soak programme into the compartment marked .  
At the end of the soak (after having emptied out the  
water) you can select the washing programme. (First  
turn the programme selector dial to Off, then to the  
programme and press the button 8).  
Rinse  
SPIN  
Rinses  
NONE  
Maximum spin speed at 1200 rpm  
Max. load 6 kg  
RINSE HOLD  
EXTRA RINSE  
With this programme it is possible to rinse and spin  
cotton garments which have been washed by hand.  
The machine performs a few rinses, followed by a final  
long spin. The spin speed can be reduced.  
Drain  
Draining of water  
Max. load 6 kg  
For emptying out the water of the last rinse in  
programmes with the set option, which ends with  
water left in the tub.  
20  
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Programme - Maximum and Minimum  
Temperature - Cycle Description - Maximum  
Spin Speed - Maximum Fabrics Load - Type of  
Laundry  
Detergent  
Compartment  
Options  
Spin  
SPIN  
Drain and long spin  
Maximum spin speed at 1200 rpm  
Max. load 6 kg  
Separate spin for hand washed cotton garments and  
after programmes with option Rinse hold. You can  
choose the spin speed by pressing the relevant button  
to adapt it to the fabrics to be spun.  
30 Minute wash  
30°  
SPIN  
NONE  
Main wash - Rinses  
Maximum spin speed 900 rpm  
Max. load kg 2  
Short cycle for lightly soiled fabrics.  
Off  
For cancelling the programme which is running or to switch the machine off .  
1) If you select the Quick option by pressing button 4, we recommend that you reduce the maximum load as  
indicated. Full loading is possible however with somewhat reduced cleaning results.  
2) If using liquid detergents, a programme without PREWASH must be selected.  
3) «Stain» option is available only at a temperature of 40°C or higher.  
Technical data  
Dimensions  
Width  
Height  
Depth  
60 cm  
85 cm  
60 cm  
63 cm  
Depth (Overall dimensions)  
Electrical connection  
Information on the electrical connection is given on the rating  
Voltage - Overall power - Fuse plate, on the inner edge of the appliance door.  
Water supply pressure  
Minimum  
Maximum  
0,05 MPa  
0,8 MPa  
Maximum Load  
Spin Speed  
Cotton  
6 kg  
Maximum  
1200 rpm  
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Consumption values  
Programme1)  
Energy consumption  
Water consumption  
(litre)2)  
(KWh)2)  
White Cottons 95 °C  
2.1  
62  
59  
59  
44  
57  
57  
Cottons 60 °C  
1.35  
0.75  
0.5  
Cottons 40 °C  
Synthetics 40 °C  
Delicates 40 °C  
0.55  
0.3  
Wool/ Handwash 30 °C  
1) Refer to the display for the programme time.  
2) The consumption information shown in this chart is indicative. It can vary depending on the quantity and the type  
of laundry, on the temperature of the water supply and on the ambient temperature.  
efficient programmes in terms of combined  
energy and water consumption for washing  
that type of cotton laundry.  
They agree with EN60456.  
Standard programmes for the  
Energy Label consumption  
values  
The cotton 60 °C economy and cotton 40  
The actual water temperature may  
differ from the declared cycle  
temperature.  
°C economy are the standard cotton  
programmes for normally soiled cotton  
laundry. They are suitable to clean normally  
soiled cotton laundry and they are the most  
Care and cleaning  
You must DISCONNECT the appliance  
from the electricity supply, before you can  
carry out any cleaning or maintenance work.  
After each wash  
Leave the door open for a while. This helps  
to prevent mould and stagnant smells  
forming inside the appliance. Keeping the  
door open after a wash will also help to  
preserve the door seal.  
Descaling  
The water we use normally contains lime. It  
is a good idea to periodically use a water  
softening powder in the machine. Do this  
separately from any laundry washing, and  
according to the softening powder  
Maintenance wash  
With the use of low temperature washes it  
is possible to get a build up of residues inside  
the drum.  
manufacturer's instructions. This will help to  
prevent the formation of lime deposits.  
22  
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We recommend that a maintenance wash  
be performed on a regular basis.  
To run a maintenance wash:  
• The drum should be empty of laundry.  
• Select the hottest cotton wash  
programme.  
• Use a normal measure of detergent, must  
be a powder with biological properties.  
External cleaning  
Clean the exterior cabinet of the appliance  
with soap and water only, and then dry  
thoroughly.  
Important! Do not use methylated spirits,  
solvents or similar products to clean the  
cabinet.  
Cleaning the drawer  
recess  
Having removed the drawer, use a small  
brush to clean the recess, ensuring that all  
washing powder residue is removed from  
the upper and lower part of the recess.  
Cleaning the dispenser  
drawer  
The washing powder and additive dispenser  
drawer should be cleaned regularly.  
Remove the drawer by pressing the catch  
downwards and by pulling it out. Flush it out  
under a tap, to remove any traces of  
accumulated powder.  
Replace the drawer and run the rinse  
programme without any clothes in the drum.  
Washing drum  
Rust deposits in the drum may occur due to  
rusting foreign bodies in the washing or tap  
water containing iron.  
To aid cleaning, the top part of the additive  
compartment should be removed.  
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Important! Do not clean the drum with  
acidic descaling agents, scouring agents  
containing chlorine or iron or steel wool.  
Warning! Before opening the pump  
door, switch the appliance off and  
remove the mains plug from the  
socket.  
1. Remove any rust deposits on the drum  
with a cleaning agent for stainless steel.  
Proceed as follows:  
2. Run a washing cycle without any  
washing to clean off any cleaning agent  
residues.  
1. Unplug the appliance.  
2. If it is necessary, wait until the water has  
cooled down.  
Programme: Short Cotton Programme  
at maximum temperature and add  
approx. 1/4 measuring cup of  
detergent.  
3. Open the pump door levering on the  
groove with a coin (or with the suitable  
tool, that you can find in the bag  
containing the instruction booklet  
depending on the model).  
Door seal  
Check from time to time the door seal and  
possible objects that could be trapped in the  
fold.  
1
2
4. Place a container close to the pump to  
collect any spillage.  
5.  
Cleaning the pump  
The pump should be inspected regularly and  
particularly if:  
6. Pull out the emergency emptying cap  
from the filter cover, using pliers.  
• the appliance does not empty and/or  
spin;  
• the appliance makes an unusual noise  
during draining due to objects such as  
safety pins, coins etc. blocking the pump.  
• a problem with water draining is detected  
(see chapter “What to do if...” for more  
details).  
24  
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7. When no more water comes out,  
unscrew the pump cover by turning it  
anti-clockwise, using pliers, and remove  
the filter. Always keep a towel nearby  
to dry up any water spillage when  
removing the cover.  
Clean the filter under a tap, to remove  
any traces of fluff.  
11. Replace the emergency emptying cap  
into the filter cover and fix it firmly.  
2
1
8. Remove foreign bodies and fluff from  
the pump seat and from the pump  
impeller.  
12. Close the pump door.  
9. Check carefully whether the pump  
impeller rotates (it rotates jerkily). If it  
doesn’t rotate, please contact your  
Service Centre.  
Warning!  
When the appliance is in use and depending  
on the programme selected there can be  
hot water in the pump.  
Never remove the pump cover during a  
wash cycle, always wait until the appliance  
has finished the cycle, and is empty. When  
refitting the pump cover, ensure it is  
securely re-tightened so as to stop leaks and  
young children being able to remove it.  
10. Replace the filter into the pump by  
inserting it correctly into the special  
guides. Screw the pump cover firmly by  
turning it clockwise.  
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8. Turn on the water tap.  
Cleaning the water inlet  
filters  
Emergency emptying out  
If the water is not discharged, proceed as  
follows to empty out the machine:  
1. pull out the plug from the power  
socket;  
Warning! If the appliance doesn't fill  
or it is taking longer to fill with water,  
check if the water inlet filters are  
blocked.  
2. close the water tap;  
3. if necessary, wait until the water has  
cooled down;  
1. Turn off the water tap.  
2. Unscrew the water inlet hose.  
3. Clean the filter using a hard bristle  
brush.  
4. open the pump door;  
5. place a bowl on the floor. Remove the  
emergency emptying cap from the filter.  
The water should drain by gravity into  
the bowl. When the bowl is full, refit  
the cap into the filter. Empty the bowl.  
Repeat the procedure until water stops  
flowing out;  
6. clean the pump if necessary as  
previously described;  
7. screw the pump again and close the  
door.  
Frost precautions  
4. Screw the hose back onto the tap.  
If the machine is installed in a place where  
the temperature could drop below 0°C,  
proceed as follows:  
5. Unscrew the hose from the machine.  
Keep a rug nearby because some water  
may flow.  
1. Pull out the plug from the power  
socket.  
2. Turn off the water tap.  
3. Unscrew the inlet hose.  
6. Clean the filter in the valve with a stiff  
brush or with the piece of cloth.  
4. Place the end of the inlet hose in a bowl  
placed on the floor, open the  
emergency emptying cup of the filter  
and let water drain out.  
5. Refit the emergency emptying cap into  
the filter and screw the water inlet hose  
back.  
6. When you intend to start the machine  
up again, make sure that the room  
temperature is above 0°C.  
7. Screw the hose back to the machine  
and make sure the connection is tight.  
26  
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Important! Every time you drain the water  
through the emergency emptying hose you  
must pour 2 litres of water into the main  
wash compartment of the detergent drawer  
and then run the drain programme. This will  
avoid wasting detergent on the next wash  
programme.  
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Installation  
Unpacking  
All transit bolts and packing must be  
removed before using the appliance.  
You are advised to keep all transit devices so  
that they can be refitted if the machine ever  
has to be transported again.  
1. After removing all the packaging,  
carefully lay machine on it’s back to  
remove the polystyrene base from the  
bottom.  
3. Unscrew the three bolts.  
2. Remove the power supply cable and the  
draining and inlet hose from the hose  
holders on the rear of the appliance.  
4. Slide out the relevant plastic spacers.  
28  
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5. Open the porthole and remove the  
polystyrene block fitted on the door  
seal.  
should protrude a few centimetres beyond  
the edges of the machine.  
Warning! The machine should  
NOT be placed on deep pile  
carpeting.  
Level the washing machine by raising or  
lowering the feet. The feet may be tight to  
adjust as they incorporate a self locking nut,  
but the machine MUST be level and stable.  
If necessary, check the setting with a spirit  
level. Any necessary adjustment can be  
made with a spanner. Accurate levelling  
prevents vibration, noise and displacement  
of the machine during operation.  
6. Fill the smaller upper hole and the two  
large ones with the corresponding  
plastic plug caps supplied in the bag  
containing the instruction booklet.  
Some vibration is inevitable, especially if  
mounted on a wooden floor. Sprung  
wooden floors are particularly susceptible to  
vibration. For advice, consult a builder. If  
possible, always place the machine on a solid  
floor.  
Positioning and levelling  
Install the machine on a flat hard floor. Make  
sure that air circulation around the machine  
is not impeded by carpets, rugs etc. Check  
that the machine does not touch the wall or  
other kitchen units.  
Plumbing in  
Your new washing machine has been  
designed to be permanently plumbed in to  
your home’s water supply and drainage  
system. However, if this is not possible, it  
may be connected to a suitable existing tap  
with the drain hose discharging into a sink.  
The appliance has an inlet hose, with female  
3/4” BSP thread connector. If this  
Caution! Never place cardboard,  
wood or similar materials under the  
machine to compensate for any  
unevenness in the floor.  
If the floor is carpeted or covered with  
crumbly or soft material, insert a rigid  
support base under the feet to prevent  
noise, vibration or displacement. The base  
connection is not compatible with the  
plumbing of the existing installation, a variety  
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of connectors are available from good  
hardware stores and plumbers merchants to  
suit most domestic plumbing. Any alteration  
to your existing plumbing must be carried  
out by a competent person, or qualified  
plumber.  
Water inlet  
Warning! This appliance must  
be connected to a cold water  
supply.  
The inlet hose is screwed to the back of the  
appliance.  
The inlet hose must not be lengthened. If it  
is too short and you do not wish to move  
the tap, you will have to purchase a new,  
longer hose specially designed for this type  
of use.  
1. Set the hose correctly by loosening the  
ring nut. After positioning the inlet hose,  
be sure to tighten the ring nut again to  
prevent leaks. Always use the hose  
supplied with the appliance.  
Warning! Installation should  
comply with local water  
authority and building  
regulations’ requirements.  
The appliance must be  
Important! Do not place the inlet  
hose downwards. Angle the hose to  
the left or right depending on the  
position of your water tap as  
indicated in the picture.  
connected to a cold water  
supply.  
A minimum water pressure of 0.05  
MPa (0.5 bar) is required for safe  
operation of the appliance.  
If you cannot make the cold water  
connection direct from the rising  
mains, you may be able to operate  
the appliance from your cold water  
storage system.  
There should be a minimum vertical  
distance of 5.02 m (16.5 ft) between  
the appliance’s inlet and the bottom  
of the water storage tank.  
35°  
45°  
2. Connect the water inlet hose supplied  
with the machine to a tap with a 3/4"  
thread. Installation should comply with  
local water authority and building  
regulations’ requirements.  
Water drainage  
This appliance is designed to be permanently  
plumbed into your home's drainage system  
using one of the following methods.  
30  
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1. Into a drainage standpipe  
Firstly form a hook in the end of the drain  
hose using the “U” piece” supplied.  
local Service Force Centre. The joining piece  
must have an internal diameter of 18 mm.  
If your drain hose looks like this (see below)  
you do not require the “U” piece”. Just push  
the hose firmly in to the standpipe.  
1
Place the drain hose into your standpipe,  
which should have an internal diameter of  
approximately 38 mm thus ensuring there is  
an air break between the drain hose and  
standpipe.  
2. Onto a sink outlet spigot.  
If the outlet spigot has not been used  
before, remove any blanking plug that may  
be in place.  
38 mm (½”)  
When discharging into a standpipe ensure  
that the top of the standpipe is no more  
than 90 cm (35.4'') and no less than 60 cm  
(23.6'') above floor level.  
3 pin  
Push the drain hose onto the spigot and  
secure with a clip, ensure a loop is formed in  
the drain hose (see diagram) to prevent  
waste from the sink entering the appliance.  
If you intend to drain the hose from the  
machine into a sink, make sure that the sink  
is empty and the plug hole is not blocked.  
Use the plastic “U - Piece” supplied.  
The drain hose may be extended to a  
maximum of 4 metres. An additional drain  
hose and joining piece is available from your  
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should protrude a few centimetres beyond  
the edges of the appliance.  
Warning! The appliance should  
NOT be placed on deep pile  
carpeting.  
Note!  
Please ensure that when the  
appliance is installed it is easily  
accessible for the engineer in the  
event of a breakdown.  
In the interest of the  
environment  
Important! Before connecting up the  
machine to new pipework or to pipework  
that has not been used for some time, run  
off a reasonable amount of water to flush  
out any debris that may have collected in the  
pipes.  
The appliance should be connected to the  
FOUL drainage system, the water will then  
be taken to a sewage works for treatment  
before being discharged safely into a river.  
It is essential that these appliances are not  
connected to the surface water drainage  
system as this water is discharged directly  
into a river or stream and may cause  
pollution.  
Special conditions  
If the floor is carpeted or covered with  
crumbly or soft material, insert a rigid  
support base under the feet to prevent  
noise, vibration or displacement. The base  
If you require any further advice please  
contact your local water authority.  
32  
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SHOWER  
SINK TOILET  
BATH  
BIDET  
WASHING  
MACHINE  
DISHWASHER  
RAINWATER  
‘RUN-OFF’  
FOUL DRAIN  
SURFACE WATER  
DRAINS & SEWERS  
FOUL SEWERS  
SEWAGE  
TREATMENT  
WORKS  
UNTREATED  
DISCHARGE  
TREATED  
DISCHRGE  
RIVER  
RIVER  
Warning! THIS APPLIANCE  
MUST BE EARTHED.  
Electrical connection  
Any electrical work required to install this  
appliance should be carried out by a  
The manufacturer declines any  
liability should this safety  
measure not be observed.  
Before switching on, make sure the  
electricity supply voltage is the same  
as that indicated on the appliance’s  
rating plate.  
qualified electrician or competent person.  
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The wire coloured brown must be  
connected to the terminal marked «L» or  
coloured red.  
Upon completion there must be no cut, or  
stray strands of wire present and the cord  
clamp must be secure over the outer sheath.  
Important! Information on the  
electrical connection is given on the  
rating plate on the inner edge of the  
appliance door.  
The appliance is supplied with a 13 amp plug  
fitted.  
In the event of having to change the fuse in  
the plug supplied, a 13 amp ASTA approved  
(BS1363/A) fuse must be used.  
Should the plug need to be replaced for any  
reason, proceed as described below.  
The wires in the mains lead are coloured in  
accordance with the following code:  
1 Green and Yellow - Earth  
2 Brown- Live  
Warning! A cut off plug  
inserted into a 13 amp socket is  
a serious safety (shock) hazard.  
Ensure that the cut off plug is  
disposed of safely. Should the  
appliance power supply cable  
need to be replaced, this must  
be carried out by our Service  
Force Centre.  
The appliance should not be  
connected to the electrical  
supply by means of an extension  
cable.  
3 Cord Clamp  
4 Blue- Neutral  
1
Note!  
When the appliance is installed the power  
supply cable must be accessible.  
Permanent connection  
in the case of permanent connection it is  
necessary that you install a double pole  
switch between the appliance and the  
electricity supply (mains), with a minimum  
gap of 3 mm between the switch contacts  
and of a type suitable for the required load  
in compliance with the current electrical  
regulations.  
2
4
3
The wire coloured green and yellow must  
be connected to the terminal marked with  
the letter «E» or by the earth symbol or  
coloured green and yellow.  
The switch must not break the yellow and  
green earth cable at any point.  
The wire coloured blue must be connected  
to the terminal «N» or coloured black.  
34  
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What to do if…  
Certain problems are due to lack of simple  
maintenance or oversights, which can be  
solved easily without calling out an engineer.  
Before contacting your local Service Centre,  
please carry out the checks listed below.  
display and some acoustic signals sound to  
indicate that the machine is not working:  
E10: problem with the water supply  
E20: problem with water draining  
E40: door open  
Once the problem has been eliminated,  
press the button 8 to restart the  
programme. If after all checks, the problem  
persists, contact your local Service Force  
Centre.  
Important! if you call out an engineer to a  
fault listed below, or to repair a fault caused  
by incorrect use or installation, a charge will  
be made even if the appliance is under  
guarantee.  
During machine operation it is possible that  
the red Start/Pause pilot light flashes, one  
of the following alarm codes appears on the  
Problem  
Possible cause/Solution  
The door has not been closed (E40) .  
• Close the door firmly.  
The plug is not properly inserted in the power socket.  
• Insert the plug into the power socket.  
There is no power at the socket.  
• Please check your domestic electrical installation.  
The main fuse or the fuse in a plug has blown.  
The washing machine  
does not start:  
• Replace the fuse.  
The button 8 has not been pressed.  
• Please press the button 8 again.  
The «Delay start» option has been selected.  
• Please cancel the Delay start.  
The «Child lock» option has been enabled.  
• Disable the Child lock.  
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Problem  
Possible cause/Solution  
The water tap is closed (E10).  
• Open the water tap.  
The inlet hose is squashed or kinked (E10).  
• Check the inlet hose connection.  
The machine does not fill: The filter in the inlet hose or the inlet valve filter is blocked (E10).  
• Clean the water inlet filters (See «Cleaning the water inlet  
filters» for more details).  
The door is not properly closed (E40) .  
• Close the door firmly.  
The drain hose is squashed or kinked (E20).  
• Check the drain hose connection.  
The drain filter is clogged (E10) .  
The machine does not  
empty and/or does not  
spin:  
• Clean the drain filter.  
An option or a programme that ends with the water still in the tub  
or that eliminates all the spinning phases has been selected.  
• Select the draining or spinning programme.  
The laundry is not evenly distributed in the drum.  
• Redistribute the laundry.  
The end of drain hose is too low.  
The end of drain hose is submerged in water.  
There is no vent in the end of drain hose.  
The machine fills than  
empties out immediately:  
• Refer to relevant paragraph in "Water drainage" section.  
Too much detergent or unsuitable detergent (creates too much  
foam) has been used.  
• Reduce the detergent quantity or use another one.  
Check whether there are any leaks from one of the inlet hose  
fittings. It is not always easy to see this as the water runs down the  
hose; check to see if it is damp.  
There is water on the  
floor:  
• Check the water inlet hose connection.  
The drain or inlet hose is damaged.  
• Replace it with a new one.  
The emergency emptying cap has not been replaced into the filter  
or the filter has not been properly screwed in after cleaning action.  
• Refit the emergency emptying cap into the filter or screw the  
filter fully in.  
36  
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Problem  
Possible cause/Solution  
Too little detergent or unsuitable detergent has been used.  
• Increase the detergent quantity or use another one.  
Stubborn stains have not been treated prior to washing.  
Unsatisfactory washing  
results:  
• Use commercial products to treat the stubborn stains.  
The correct temperature was not selected.  
• Check if you have selected the correct temperature.  
Excessive laundry load.  
• Reduce the laundry load.  
The programme is still running.  
• Wait the end of washing cycle.  
The door lock has not been released. (Door lock pilot light is on)  
The door will not open:  
• Wait the door release.  
There is water in the drum.  
• Select drain or spin programme to empty out the water.  
The transit bolts and packing have not been removed.  
• Check the correct installation of the appliance.  
The support feet have not been adjusted  
The machine vibrates /  
The machine is noisy:  
• Check the correct levelling of the appliance.  
The laundry is not evenly distributed in the drum.  
• Redistribute the laundry.  
Maybe there is very little laundry in the drum.  
• Load more laundry.  
The electronic unbalance detection device has cut in because the  
laundry is not evenly distributed in the drum. The laundry is  
redistributed by reverse rotation of the drum. This may happen  
several times before the unbalance disappears and normal spinning  
can resume. If, after 10 minutes, the laundry is still not evenly  
distributed in the drum, the machine will not spin. In this case,  
redistribute the load manually and select the spin programme.  
Spinning starts late or the  
machine does not spin:  
• Redistribute the laundry.  
The load is too small.  
• Add more items, redistribute the load manually and then select  
the spinning programme.  
The machine is fitted with a type of motor which makes an unusual  
noise compared with other traditional motors. This new motor  
ensures a softer start and more even distribution of the laundry in  
the drum when spinning, as well as increased stability of the  
machine.  
The machine makes an  
unusual noise:  
No water is visible in the  
drum:  
Machines based on modern technology operate very economically  
using very little water without affecting performance.  
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Repairs - After Sales Service  
So that you always have these numbers at  
hand, we recommend you to make a note of  
them here:  
Repairs - After Sales  
Service  
Your appliance comes with a three year  
warranty.  
If it is not working correctly; consult the fault  
finding guides within this instruction book  
("What to do if ..."). If a fault occurs which  
you can not resolve through following the  
advice and information contained within this  
instruction manual, the next step is to  
contact our extended warranty  
• Mod.......................................  
• P.N.C.....................................  
• S.N.........................................  
Please retain your purchase receipt safely for  
the service engineer to verify the purchase  
details.  
Important! If you call out an engineer to a  
fault listed above, or to repair a fault caused  
by incorrect use or installation, a charge will  
be made even if the appliance is under  
guarantee.  
administrators on:  
0844 871 7771  
They will give you details for your local  
Service engineer. Before calling out an  
engineer, please ensure you have read the  
details under the heading “What to do if...”.  
When you contact the local service engineer  
you will need to give the following details:  
Spare parts  
Always insist on genuine spare parts.  
An authorised service engineer should  
service this product, and only genuine spare  
parts should be used. Under no  
1. Your name, address and post code  
2. Your telephone number  
circumstances should you attempt to repair  
the machine yourself. Repairs carried out by  
inexperienced persons may cause injury or  
serious malfunctioning. Contact your local  
John Lewis Branch.  
3. Clear and concise details of fault  
4. The purchase date as found on your  
receipt  
5. The model number, product number  
and serial number of the appliance  
(found on the rating plate - see picture)  
Mod. ... ... ...  
Prod. No. ... ... ...  
Ser. No. ... ... ...  
38  
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Environment concerns  
• With adequate pre-treatment, stains and  
The symbol on the product or on its  
packaging indicates that this product may  
not be treated as household waste. Instead  
it should be taken to the appropriate  
collection point for the recycling of electrical  
and electronic equipment. By ensuring this  
product is disposed of correctly, you will  
help prevent potential negative  
limited soiling can be removed; the  
laundry can then be washed at a lower  
temperature.  
• Measure out detergent according to the  
water hardness, the degree of soiling and  
the quantity of laundry being washed.  
consequences for the environment and  
human health, which could otherwise be  
caused by inappropriate waste handling of  
this product. For more detailed information  
about recycling of this product, please  
contact your local council, your household  
waste disposal service or the shop where  
you purchased the product.  
Packaging materials  
The materials marked with the symbol  
are recyclable.  
>PE<=polyethylene  
>PS<=polystyrene  
>PP<=polypropylene  
This means that they can be recycled by  
disposing of them properly in appropriate  
collection containers.  
Ecological hints  
To save water, energy and to help protect  
the environment, we recommend that you  
follow these tips:  
• Normally soiled laundry may be washed  
without prewashing in order to save  
detergent, water and time (the  
environment is protected too!).  
• The machine works more economically if  
it is fully loaded.  
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John Lewis Partnership  
171 Victoria Street  
London SW1E 5NN  
132944211-A-092011  
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