JBM electronic Switch C 130 User Manual

C-130

Quick Start Guide

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Quick Start Guide

Unpacking Instructions

1. Unpack the C130.

2. Verify the following components are enclosed (Figure A).

3. If any items are missing, please contact JBM at 1-800-489-7781.

Preparation

1. Verify that you have one of the following, supported cellular cards:

1xRTT/1xEVDO

Audiovox/UTSStarcom: 5740

Kyocera: KPC-650

Novatel: S/V-620, S/V-720

Sierra Wireless: 555, 580, 5220

GPRS/Edge/HSDPA

Sierra Wireless: 750, 775, 860

Sony Ericsson: GC-83

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2. Using the instructions that accompanied the card, verify that the card is

properly activated and functioning correctly prior to installing the car into

the JBM Gateway:

•

Install the software that came with the aircard on a laptop.

Install the aircard into the laptop.

Follow the carrier provided procedures to properly activate the

card, and unlock the card if necessary.

•

Using the browser on the laptop insure that you are able to

browse the Internet.

3. Resolve any and all signal/reception related issues with the aircard

installed in the laptop before installing the card into the JBM Gateway.

4. Gently, insert the Aircard into the PCMCIA slot. Be sure it is firmly

seated.

5. Attach power supply connector to C130 and connect power supply plug to

an AC power outlet.

6. Verify the PWR (yellow) LED is lit to indicate that the unit is receiving

power.

7. Establish access to the unit through Gateway Administration Utility.

Accessing the Graphical Management Interface

Step 1: Connect PC to JBM Gateway

METHOD – 1 ETH0: (Straight Ethernet Port)

•

Connect a crossover CAT-5 Ethernet cable between the local PC and the

JBM unit’s ETH0. Verify the link LED is lit. (Straight cable from a

HUB/Switch).

METHOD 2 - ETH1:(Crossed-over Ethernet Port)

•

Connect straight CAT-5 Ethernet cable between the local PC and the JBM

unit’s ETH1. Verify the link LED is lit. (Crossover cable for

HUB/Switch).

Port

Cable

Device

Straight (ETH0)

Crossed (ETH1)

Straight

Crossed

Straight

Crossed

HUB or Switch

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Note: This example shows cabling to a PC. The link LED is not lit for ETH1.

Without a link LED lit either Method 1 must be used or the cabling must be

checked.

Step 2: Setup PC IP Address

Set the PC’s IP Address by going to control panel and selecting network connections, the

screen below will appear:

•

Right Click “Local Area Connection” and select “Properties” (as shown to the

left).

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NOTE: The screens and instructions displayed are based on Windows XP. Your system

may be different. If you have any problems contact your system admin.

• Scroll down to the bottom of the following items and select “Internet Protocol

(TCP/IP)” (as shown to the left).

METHOD 1: PC to ETH0

• Select “Use the following IP address” and fill in the blank fields with the

information below:

•

IP address:

192.168.0.2

255.255.255.0

192.168.0.1

• Subnet mask:

• Default gatewa:y

• Preferred DNS:

• Click “OK”

• The previous screen will appear Click “OK”

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METHOD 2: PC to ETH1

• Select “Use the following IP address” and fill in the blank fields with the

information below:

•

IP address:

192.168.1.2

255.255.255.0

192.168.1.1

• Subnet mask:

• Default gatewa:y

• Preferred DNS:

• Click “OK”

• The previous screen will appear Click “OK”

Verify that the IP change was accepted or acquired on the PC.

Select “Start>Run on your desktop ” Type “cmd” Click “OK”

• Type “ipconfig” <Enter>

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• METHOD 1 should display an IP of 192.168.0.2

• METHOD 2 should display an IP of 192.168.1.2

Step 3: Access JBM Webserver

• Open a web browser and enter the following in the address bar:

METHOD 1: http://192.168.0.1:10000/

METHOD 2: http://192.168.1.1:10000/

Step 4: Log into the Graphical Administration Utility (GAU)

JBMgateway Login Instructions

•

User Name enter: jbmadmin ( lowercase letters)

•

For Password enter: six digit serial number of unit (lowercase letters)

Upon successfully logging in you will be rewarded with the following screen:

•

At this point, you are connected to the Gateway. You can now configure

the unit to meet your needs.

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Cellular Card Configuration

Your JBM Gateway is able to detect many cellular cards, but others must still be

configured manually. If you are using either one of the older 1xRTT/CDMA cards, or a

GPRS/EDGE/HSDPA card that requires the use of a userid, password, and APN, you will

need to configure your car manually, as covered in the next section.

If you are using any of these cards you will need to work through this section:

GPRS/Edge/HSDPA

Sierra Wireless: 750, 775, 860

Sony Ericsson: GC-83

If you are using one of the newer 1xRTT/1xEVDO, USB Serial based cards, your JBM

gateway has probably automatically detected, configured, and activated your cellular

connection for you, so you can skip this section and proceed to the next section to verify

your cellular connectivity.

If you are using any of these cards you can skip this section:

1xRTT/1xEVDO

Audiovox/UTSStarcom: 5740

Kyocera: KPC-650

Novatel: S/V-620, S/V-720

Sierra Wireless: 555, 580, 5220

Navigate through the GAU menus to the screen Cellular Configuration Screen shown

below:

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Step 1: Cellular Carrier Selection

• Select the cellular carrier you are using from the drop-down menu.

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• Select the Aircard you are using:

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Step 2: Set the Userid, password and APN

• If you are using a GPRS, Edge, or HSDPA based card, enter the userid, password,

and APN that was provided by your cellular carrier. This information should

have been packaged with your card. If you do not have this information please

contact your carrier account representative or the carrier’ support department

before proceeding.

Note: The userid, password, and APN are case specific. Be certain that you use the

exact information as provided by your carrier.

Step 3: Save and Apply the Configuration

• Click the “Save” button to permanently save the configuration.

• Click the “Apply” button to activate the configuration.

Verify Cellular Connectivity

At this point, if you previously verified that your aircard worked properly in your

PC/laptop, and have been accessing the GAU to configure your JBM gateway via its’

browser, you should be able to access the Internet.

• Open a browser on the PC/Laptop, and attempt to browse the Internet.

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Note: Depending on the provisioning of your card, particularly in corporate

applications in which the JBM Gateway is providing cellular backup connectivity

to wired circuits, your card may be restricted from Internet access. If this is the

case, you may want to instead test to insure that you are able to access your

corporate network. If you have any question as to your configuration please

check with your network administration.

If you were able to successfully access you’re the Internet, or your corporate network,

then congratulations, your JBM Gateway is up and running and you have successfully

completed the Quick Start. You may skip the troubleshooting section that follows.

If you were unable to access the Internet, or your corporate network, the section that

follows will help you to determine the cause of your difficulties.

Cellular Connectivity Troubleshooting

If you are reading this section, you have followed all of our instructions so far and your

JBM Gateway is not communicating. This section is intended to give you some

additional things to check in order to isolate the cause of your difficulties.

Cellular Reception

Before we get into specifics regarding how to identify and address specific problems that

can be encountered, it is important that we spend a moment talking about cellular signal

reception, and appropriate expectations.

All of the major cellular carriers expend significant sums insuring that we have excellent

signal coverage within their coverage areas. However, they have no control over the

environments in which we attempt to place or use our cellular devices.

The principles behind cellular data reception are similar to cellular phone reception.

Therefore, our environment has the potential to significantly impact our ability to receive

a good quality cellular signal.

You should be aware that it is possible to stand in the parking lot of a building and have

perfect reception, but walk just 10 feet inside a concrete and steel building and have

absolutely no reception at all.

The important thing to understand here is that in many, many instances it is not the

cellular network that causes us reception problems, but the environment in which we

place our cellular devices.

For this reason, JBM Electronics strongly recommends the use of external antennas

when implementing cellular data. It can make the difference between an implementation

that works and one that doesn’t.

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Verifying IP Connectivity

First, let’s check to make sure that you card is connecting to the cellular network and

obtaining an IP address. Navigate to the GAU screen shown below:

If your screen looks similar to the one shown above, you are having signal reception

difficulties. As you will notice, the card is neither connected to the cellular network, nor

has it been able to obtain an IP address from the network.

You can further verify this condition by examining the LED signal meter on the left side

of the front panel of the device as shown in the picture below:

If the top and bottom LEDs are flashing the device is not receiving sufficient signal from

the cellular towers in order to be able to connect to the network. Typically, 2-3 LEDs of

reception are a minimum requirement for a sustainable connection.

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Minimal Reception

On occasion, you can find yourself in a situation where you have just enough signal to be

able to communicate with the cellular tower, and obtain an IP address, but not enough

reception to be able to sustain a viable connection.

If your cellular card is using dynamically assigned IP addresses, you can determine if you

are in a situation like this by watching the “Current Interface Address” and “Current Peer

Address” fields in the screen below:

If you refresh this screen every few minutes and notice that the “Current Interface

Address” is changing frequently, it is very possible that your device is connecting to the

network and obtaining and IP address, and then the connection to the cellular network is

being dropped. When the connection is re-established the device is then issued a

different IP address.

In this situation an external antenna can boost the signal enough to provide a sustainable

cellular connection.

Authentication Issues

If you are using a GPRS/EDGE/HSDPA card, and have at least three LEDs of signal on

the front panel signal meter, your radio connection to the network may be just fine. The

problem may lie in logging onto the cellular network.

Return to the screen shown below:

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Re-verify your userid, password, and APN information. Be sure to pay close attention, as

all three of these items are case specific and must be entered exactly in order to properly

log into the cellular network.

Don’t forget to click “Save” and “Apply” if you make any changes.

JBM Technical Support

If you have followed all of the instructions up to this point, have satisfied yourself that

you are not having an authentication problem, are convinced that you have sufficient

reception, and your gateway is still not communicating, then it is time to contact JBM

Technical Support at 800-489-7781 and we will be happy to assist you in getting your

gateway up, running, and operational.

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HARDWARE STATUS LEDS

Yellow – Power Connection Status (PWR)

Power:

Power is being received by the C130

OFF

Power is not being received by the C130

Green – LAN Connection Status (LINK)

Ethernet Ports:

C130 is connected to LAN

C130 is not connected to the LAN, or the C130 is in the process of being reset

OFF

RED – Data Transmit Activity Status (T)

ON-OFF-ON (Flickering)

C130 is transmitting packets

Green – Data Receive Activity Status (R)

ON-OFF-ON (Flickering)

C130 is receiving packets

Green – Data Receive Activity Status (RD)

RS232 Ports:

(Async)

ON-OFF-ON (Flickering)

C130 is receiving packets

Red – Data Transmit Activity Status (TD)

ON-OFF-ON (Flickering)

Yellow – Activity (ACT)

C130 is transmitting packets

Card negotiation with Bus in C130

Card Bus:

SPECIFCATIONS

Baud Rate:

110-115,200 bps

Console Port:

Interface:

One Female DB-9, RS-232C DCE

Mbps:

10/100BaseT

Ethernet Ports:

Interface:

Two Female RJ-45 connectors

RS232 Ports:

(Async)

Type II Connector, 3.3V or 5V, 16 bit PC Cards or 32 bit Card Bus

Linux 2.6 Kernel

Console

Port:

IP Protocol

RS232C Port:

(Sync)

CLI Access through async connection

SNMP, HTTP/S, Telnet, SSH

12V DC (External) 120 VAC 60Hz or 120-240 VAC 50/60Hz

Card Bus:

Size:

Weight:

7” W x 2.5” H x 8” L

2 pounds

Operating System:

Management:

486DX-100

32 MB RAM, 16MB Flash

1 Year Parts and Labor

Power:

Physical:

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Software Licensing Terms and Conditions

Software supplied with each JBM Electronics' product remains the exclusive property of

JBM Electronics. JBM grants with each unit a perpetual license to use this software with

the express limitation that the software may not be copied or used in any other product

for any purpose. It may not be reverse engineered, or used for any other purpose other

than in and with the computer hardware sold by JBM Electronics.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC rules.

These limits are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment.

This equipment generates, uses and can radiate radio frequency energy; and if not

installed and used in accordance with the instructions, may cause harmful interference to

radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference to

radio communications, in which case the user will be required to correct the interference

at their own expense.

Warning: Changes or modifications to this unit not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

Information To The User

If this equipment causes interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

In order to meet FCC emissions limits, this equipment must be used only with cables that

comply with IEEE 802.3

If necessary, the user should consult the dealer or an experienced radio/television

technician for additional suggestions.

The user may find the following booklet prepared by the Federal Communications

Commission helpful: “How to Identify and Resolve Radio-TV Interference Problems”.

This booklet is available from:

U.S. Government Printing Office

Washington, DC 20402

Stock No. 004-000-00345-4

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Warranty

JBM Electronics provides a limited hardware warranty for the Gateway, which consists

of the following:

•

This warranty is effective for one year from the delivery date of the Gateway to the

purchaser.

The purchaser is responsible for returning the defective unit to our factory, freight

prepaid.

If the Gateway is under warranty, we will repair it at our cost and return it, freight

prepaid, via UPS ground service.

If the Gateway is not covered by the warranty, we will notify you of the repair charges.

We will not repair the Gateway without your permission.

Repairs are guaranteed for 90 days or the remainder of the warranty, whichever is longer.

Buyer's remedies for breach of warranty shall be limited to repair or replacement subject

to adjustment as stated herein, or full or partial adjustment to purchase price.

The JBM Electronics Gateways are provided with the following warranty:

1. Hardware maintenance and repair is available on a return to factory basis.

2. Configuration assistance is included for the first 60 days after the initial contact to JBM

Technical support. After this initial period, configuration assistance will continue to be available

on a chargeable basis.

3. Software support does not provide for custom code. Custom changes are available as a

chargeable option.

4. The warranty only covers items with a serial number. Cables and adapters are not covered.

Extended Warranty Program

JBM offers an extended warranty for the Gateway. This program extends the original

warranty on a yearly basis. In addition to extending the original warranty, the emergency

replacement program is included for the cost of freight only.

The extension must be purchased before the original warranty expires. Please contact

JBM Electronics for further information

Except for the express warranty set forth herein, JBM Electronics Co. grants no

warranties, either express or implied, of merchantability and fitness. The stated express

warranty is in lieu of all liabilities or obligations of JBM Electronics Co. for damages

including but not limited to consequential damages occurring out of or in connection with

the delivery, use or performance of JBM products.

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