Photo All-in-One
series
Quick Start Guide
series
Photo All-in-One
Quick Start Guide
Canon PIXMA MP470 series Photo All-in-One Quick Start Guide.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,
this manual may not be reproduced in any form, in whole or in part, without the prior written consent
of Canon U.S.A., Inc.
© 2007 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide
to your Canon PIXMA MP470 series Photo All-in-One. All statements, technical information and
recommendations in this manual and in any guides or related documents are believed reliable, but
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended
to be, nor should they be understood to be, representation or warranties concerning the products
described.
Depending on your application program, operations may differ. For details, refer to the instruction
manual of your application. The steps described in this manual are in Windows Vista™ operating
®
system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac OS X v.10.4.x.
®
As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY
®
STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.
About Consumables
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
Trademarks
z “Microsoft” is a registered trademark of Microsoft Corporation.
z “Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.
z “Windows Vista” is a trademark of Microsoft Corporation.
z “Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.
z “MEMORY STICK”, “Memory Stick PRO”, “MEMORY STICK Duo” and “Memory Stick PRO Duo”
are trademarks of Sony Corporation.
z “xD-Picture Card” is a trademark of Fuji Film Co. Ltd.
z “MultiMediaCard” is a trademark of the MultiMediaCard Association.
z “SD Card”, “miniSD Card”, and “microSD Card” are trademarks of SD Association.
z “Bluetooth” is a trademark of Bluetooth SIG, Inc.,U.S.A. and licensed to Canon Inc.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
Table of Contents
Paper Does Not Feed Properly ....................66
Paper Jams ..................................................67
Error Message Appears on the Computer
Screen ..........................................................68
Error Message Appears on a PictBridge
Before Using the Machine .............................2
Operation Panel..............................................2
How to Navigate Menus on the LCD ..............4
Turning the Machine On and Off ....................8
Handling the Original Document.....................9
Loading Printing Paper.................................12
Compliant Device .........................................70
Cannot Print Properly via Bluetooth
Copying .........................................................20
Making Copies..............................................20
Setting Items.................................................20
Using Useful Copy Functions .......................22
Communication.............................................71
Cannot Print Properly from a Photo Index
Sheet ............................................................71
Cannot Remove a Memory Card..................71
Scanning Problems ......................................72
The Document Cover Comes Off .................72
Printing from a Memory Card......................23
Memory Cards Supported by This Machine .23
Printable Image Data....................................24
Inserting the Memory Card...........................24
Removing the Memory Card.........................25
Printing Photographs (Display photo)...........25
Setting Items.................................................26
Using Useful Printing Functions....................27
Printing by Using the Photo Index Sheet......28
Appendix....................................................... 73
How to Use the Documentation Provided.....73
Reading the On-screen Manuals..................74
Specifications ...............................................75
Safety Precautions....................................... 78
Legal Limitations on Use of Your Product
and Use of Images .......................................81
Users in the U.S.A........................................82
Printing from Your Computer......................29
Printing with Windows...................................29
Printing with Macintosh.................................30
Index.............................................................. 86
Scanning Images..........................................31
Scanning Methods........................................31
Printing Photographs Directly from
a Compliant Device................................32
Printing Photographs Directly from
a Compliant Device.......................................32
About PictBridge Print Settings.....................34
Routine Maintenance ...................................38
When Printing Becomes Faint or Colors
Are Incorrect .................................................38
Printing the Nozzle Check Pattern................39
Examining the Nozzle Check Pattern ...........40
Print Head Cleaning......................................42
Print Head Deep Cleaning............................43
Aligning the Print Head.................................44
Replacing a FINE Cartridge..........................46
Keeping the Best Printing Results................51
Cleaning Your Machine ................................52
Troubleshooting ...........................................56
An Error Message Is Displayed on the LCD.57
LCD Cannot Be Seen At All..........................58
An Unintended Language Is Displayed
on the LCD....................................................58
Cannot Install the MP Drivers.......................59
Cannot Connect to Computer Properly.........60
Print Results Not Satisfactory.......................61
The Print Result Not Satisfactory When
Copying.........................................................65
Printing Does Not Start.................................65
1
Before Using the Machine
Operation Panel
(1)
(14)
(2)
(13)
(3)
(12)
(11)
(4)
(5)
(10)
(9)
(8)
(7) (6)
(1) ON/OFF button
Turns the machine on and off. Before turning on the machine, make sure the Document
Cover is closed.
(2) MEMORY CARD button
Switches the machine to the memory card mode.
(3) Settings button
Used to configure the page size, media type, and image correction settings.
(4) OK button
Finalizes your selection for the menu or setting item.
Dismisses the error message and resumes the machine’s normal operation after
resolving a printing error or removing jammed paper.
(5) Stop/Reset button
Cancels a print job in progress.
(6) Alarm lamp
Lights or flashes orange when an error, such as paper-out or ink-out, occurs.
(7) Power lamp
Lights or flashes green to indicate the power status.
(8) Color button
Starts color copying, photo printing, or scanning.
(9) Black button
Starts black & white copying or scanning.
(10) Back button
Returns the LCD to the previous screen.
2
Before Using the Machine
(11) {, }, [, and ] buttons
Scroll through menu selections, and increases/decreases setting values, such as the
number of copies.
(12) Menu button
Displays menus.
(13) SCAN button
Switches the machine to the scan mode. Used when the machine is connected to your
computer. For details, refer to the Scanning Guide on-screen manual.
(14) COPY button
Switches the machine to the copy mode.
Before Using the Machine
3
How to Navigate Menus on the LCD
You can make good use of the various functions of the machine with the menu screen and the
settings screen on the LCD.
This section describes how to use the menu screen and the settings screen.
(6)
(1)
(2)
(3)
(7)
(8)
(4)
(5)
(9)
(1) SCAN button
(2) COPY button
(3) Menu button
(4) {, }, [, and ] buttons
(5) Back button
(6) LCD (Liquid Crystal Display)
(7) MEMORY CARD button
(8) Settings button
(9) OK button
„ Basic Operation on the Menu Screen
You can perform various printing functions and machine maintenance by selecting the menu
items on the menu screen in each mode.
To display the menu screen on the LCD, press the Menu button.
To select the menu item, use the {, }, [, and ] buttons to specify the item, then press the OK
button.
Note
z You can return the LCD to the previous screen by pressing the Back button.
z For details on each item, see “Menu Screens” on page 5.
4
Before Using the Machine
„ Menu Screens
Note
z You can display the Maintenance screen or Device settings screen in the copy mode, memory
card mode, or scan mode.
Refer to the following list to confirm the menu items available in the menu screen.
z For details on maintenance, see “When Printing Becomes Faint or Colors Are Incorrect” on
page 38 or “Cleaning Your Machine” on page 52. For details on the device settings, refer to
“Changing the Machine Settings” in the User’s Guide on-screen manual.
COPY mode
Copy menu screen
Maintenance/settings
Maintenance screen
Standard copy (page 20)
Nozzle check (page 39)
Cleaning (page 42)
Special copy (page 22)
Borderless copy
Deep cleaning (page 43)
Manual head align (page 44)
Head alignment print (page 44)
Roller cleaning (page 53)
Bottom plate cleaning (page 54)
Image repeat
Frame erase
Sticker copy
Maintenance/settings (see the right column.)
Device settings screen
*1
Print settings
SCAN mode
Extended copy amount
*1, 2
Wireless print settings
Maintenance/settings screen will be displayed
by pressing the Menu button.
For details on the scan mode, see “Scanning
Images” on page 31.
PictBridge settings (page 32)
*1, 2
Bluetooth settings
*1
Other settings
Date display
Memory card mode
Card menu screen
Read/write attribute
Adjust contrast
Slide show setting
Quiet mode
Display photo (page 25)
Multiselect print (page 27)
Special photo print (page 27)
Layout print
*1
Language selection
*1
Reset setting
Sticker print
Print all photos
*1 For details, refer to the User’s Guide on-
Photo Index print
screen manual.
DPOF print
*2 Appears only when the optional Bluetooth
unit is attached to the machine.
Captured info
Photo Index Sheet (page 28)
Photo Index Sheet print
Scan sheet and print
Maintenance/settings (see the right column.)
Before Using the Machine
5
„ Basic Operation on the Settings Screen
You can change the print settings such as page size, media type, bordered or borderless print,
etc. on the settings screen either in the copy mode, in the memory card mode, or when printing
directly from a PictBridge compliant device.
Note
When printing from a computer, see “Printing from Your Computer” on page 29.
When printing from a wireless communication device, refer to “Printing Photographs from a
Wireless Communication Device” in the User’s Guide on-screen manual.
This section describes the procedure to change the settings, taking the steps to specify the page
size for the memory card mode to 4"x6"(101x152) as an example.
1
2
3
Display the settings screen.
(1) Press the Settings button.
The Memory card settings screen is displayed.
Select the settings tab.
(1) Use the [ or ] button to select the settings tab.
Example: Select Tab 1 here.
Select the setting item.
(1) Use the { or } button to select the setting item.
Example: Select A4 here.
6
Before Using the Machine
4
5
Change the setting.
(1) Use the [ or ] button to change the setting.
Example: Change to 4"x6"(101x152) here.
Complete setting.
(1) Press the Settings button.
The LCD returns to the previous screen.
Note
For details on the setting Items
z For the settings in the copy mode, see “Setting Items” on page 20.
z For the settings in the memory card mode, see “Setting Items” on page 26.
z For the settings when printing directly from a PictBridge compliant device, see “Setting on the Machine”
in “Printing Photographs Directly from a Compliant Device” on page 32.
Before Using the Machine
7
Turning the Machine On and Off
Turn on the machine before printing.
„ Turning on the Machine
Before turning on the machine, confirm the following.
z The FINE Cartridges are installed properly.
If you are using the machine connected to a computer, confirm also the following.
z The machine is connected to your computer (or a compatible device).
z The MP Drivers are installed.
Note
If preparatory operations above are not complete, follow your setup sheet to complete them.
1
2
Open the Operation Panel and press
the ON/OFF button to turn on the
machine.
The Power lamp flashes and then
remains lit green.
Important
If the Alarm lamp begins to flash orange and
an error message is displayed on the LCD,
see “An Error Message Is Displayed on the
LCD” on page 57.
If you are using the machine
connected to a computer, turn on your computer.
„ Turning off the Machine
1
To turn off the machine, press the
ON/OFF button.
When the Power lamp stops flashing, the
machine is turned off.
Important
About the Power Plug
When removing the power plug after turing
off the machine, be sure to confirm that the
Power lamp is not lit. If the power plug is
removed from the wall outlet with the Power
lamp still lit or flashing green, the machine
may become unable to print.
See “Keeping the Best Printing Results” on
page 51.
8
Before Using the Machine
z Screen-saver Mode
The LCD goes out if the machine is not operated for about five minutes*.
* You cannot change the wait time before the LCD goes out.
Note
When you want to restore the display, perform a print operation or press any button except for the
ON/OFF button. When you press the ON/OFF button while the machine is in Screen-saver mode,
the machine turns off.
Handling the Original Document
This section describes how to load the original document on the Platen Glass.
„ Original Document Requirements
The original documents you load on the Platen Glass for copying or scanning must meet these
requirements:
Document type
z
z
z
Paper documents
Photographs
Books
Size (W x L)
Thickness
Max. 8.5 x 11.7 inches / 216 x 297 mm
Max. 0.6 inches / 15 mm
„ Loading Original Documents
Load originals to copy or scan on the Platen Glass.
Note
Make sure any glue, ink, correction fluid, or the like on the original document is completely dry
before loading it on the Platen Glass.
1
2
Lift the Document Cover.
Load the original with the side to be
copied / scanned facing down on the
Platen Glass.
z To make copies or scan
documents
Place the original in landscape
orientation and align the upper corner of
it with the alignment mark as shown in
the figure on the right.
Platen Glass
Before Using the Machine
9
Note
z The machine cannot scan the shaded area in the figure below.
(A)
(A) 0.04 inches / 1 mm
z For details about making copies, see “Copying” on page 20.
z For details about scanning images, see “Scanning Using the Operation Panel of the
Machine” in “Scanning Images” on page 31.
z To scan photographs
Place the photograph at least 0.4 inches / 10 mm away from and in square with the edges of
the Platen Glass.
(A)
(A)
(A) 0.4 inches / 10 mm
Platen Glass
10
Before Using the Machine
When setting two or more photographs at the same time, place them at least 0.4 inches / 10
mm apart from each other.
(A)
(A)
(A)
(A)
(A) 0.4 inches / 10 mm
Important
z Do not place any objects weighing more than 4.4 lb / 2.0 kg on the Platen Glass.
z Do not press or put weight on the original with pressure exceeding 4.4 lb / 2.0 kg.
Doing so may cause the scanner to malfunction or the Platen Glass to break.
Note
z If photographs are placed closer, they may be scanned as a single image. For details, refer to
the Scanning Guide on-screen manual.
z For details about scanning images, see “Scanning Using the Operation Panel of the Machine” in
“Scanning Images” on page 31.
3
Gently close the Document Cover.
Before Using the Machine
11
Loading Printing Paper
This section describes how to load printing paper in the Rear Tray.
„ Using Specialty Media
Canon recommends that you use Canon genuine media to ensure optimal print quality.
z Photo Quality Media
z Media Suited for Business
Documents
z Glossy Photo Paper
z Matte Photo Paper
z High Resolution Paper
z Photo Paper Plus Double Sided
z Photo Paper Plus Glossy
z Photo Paper Plus Semi-gloss
z Photo Paper Pro
z Photo Stickers
12
Before Using the Machine
„ Paper Handling
z Recommended Paper and Requirements
*1
Media Type
Paper
Support
Load Limit
Paper
Paper
Thickness
Media Type
Model
Output
Tray Load
Limit
Machine
Setting
Printer
Driver
Setting
*9
Lever
*3
Plain Paper
—
—
100 sheets
50 sheets Left
Plain paper
Plain Paper
Envelope
*4
Envelopes
10 envelopes 1 envelope Right
—
—
High
HR-
80 sheets
50 sheets Left
High
Resolution
Paper
101N
Resolution
Paper
*4
Super White SW-201 80 sheets
Paper
50 sheets Left
Plain paper
Plain Paper
*6
Glossy Photo GP-401 A4, Letter
Left
Glossy Photo Glossy Photo
Paper Paper
Glossy Photo Glossy Photo
*5
Paper
5" x 7" /
127.0 x
Glossy Photo GP-501
Paper
Left
177.8 mm,
and 8" x 10" /
203.2 x
254.0 mm:
10 sheets
Paper
Paper
“Everyday
*5
Use”
Matte Photo MP-101
Paper
Left
Left
Left
Matte Photo
Paper
Matte Photo
Paper
4" x 6" /
101.6 x
152.4 mm,
Wide, and
Photo Paper GP-502
Glossy
Glossy Photo Glossy Photo
Paper
Paper
Photo Paper SG-101,
Photo Plus
Glossy
Photo Paper
Plus Glossy
Plus Semi-
gloss
SG-201
Credit card:
20 sheets
*5
Photo Paper PR-101
Pro
Left
Left
Left
Photo Paper
Pro
Photo Paper
Pro
*5
Photo Paper PP-101
Photo Plus
Glossy
Photo Paper
Plus Glossy
*5
Plus Glossy
Photo Paper PP-
Plus Double 101D
1 sheet
—
Photo Paper
Plus Double
Sided
*4*7
Sided
Photo
Stickers
PS-101 1 sheet
TR-301 1 sheet
Left
—
—
Photo Paper
Plus Glossy
*8
T-Shirt
Transfers
Right
T-Shirt
Transfers
*4
*1 Paper with a Model Number is Canon specialty media. Refer to the instruction manual
supplied with the paper for detailed information on the printable side and notes on handling
paper. For information on the paper sizes available for each Canon genuine paper, visit our
website. You may not be able to purchase some Canon genuine papers depending on the
country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper
by name.
*2 If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever
set to the right. It may improve print quality.
Reset the Paper Thickness Lever to the left when you finish printing.
For details on the Paper Thickness Lever, refer to “Inside” in “Main Components” of the User’s
Guide on-screen manual.
Before Using the Machine
13
*3 Proper feeding of paper may not be possible at the maximum capacity depending on the type
of paper or environmental conditions (either very high or low temperature and humidity). In
such cases, reduce the sheets of paper you load at a time to around half (around 0.2 inches /
5 mm in paper stack height).
*4 Available only when printing from your computer.
*5 When loading paper in stacks, the print side may be marked as it is fed in or sheets may be
stuck to one another causing them not to be fed properly. In this case, load one sheet at a
time.
*6 We recommend that you remove the previously printed sheet from the Paper Output Tray
before continuously printing to avoid blurs and discoloration.
®
*7 This paper cannot be used in Macintosh .
*8 When copying onto sticker paper, be sure to select Sticker copy in Special copy. Refer to
“Copying on Stickers (Sticker copy)” in “Using Useful Copy Functions” of the User’s Guide on-
screen manual.
When printing photos saved on a memory card to sticker paper, be sure to select Sticker
print in Special photo print. Refer to “Printing on Stickers (Sticker print)” in “Using Useful
Printing Functions” of the User’s Guide on-screen manual.
Important
z Put unused paper back into the package, and store them avoiding heat, humidity, and direct
sunlight.
z Do not touch the printed surface nor stack the printed sheets until the ink is fixed.
Note
For a detailed description of printing media types, refer to “Printing Media” in the User’s Guide on-
screen manual.
z Media Types You Cannot Use
Do not use the following types of paper. Using such paper will not only produce unsatisfactory
results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5
or smaller sized paper, do not use paper thinner than a post card, including plain paper or
notepad paper cut to a small size.
z Folded, curled, or wrinkled paper
z Damp paper
z Paper that is too thin (weighing less than 17 lb / 64 gsm)
z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28
lb / 105 gsm)
z Picture postcards
z Postcards affixed with photos or stickers
z Any type of paper with holes
z Paper that is not rectangular
z Paper bound with staples or glue
z Paper with adhesives
z Paper decorated with glitter, etc.
14
Before Using the Machine
„ Loading Paper
Important
z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39"
/ 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.
z You cannot print on postcards affixed with photos or stickers.
z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can
cause the paper to be jammed.
(A)
(B)
Note
z We recommend using genuine Canon photo media when printing photographs. For details on
the specialty media Canon provides for use with its various printers, see “Using Specialty
Media” on page 12.
When Printing on Plain Paper
z You can use general copy paper or Canon’s Super White Paper. When printing on both sides,
we recommend Canon’s Super White Paper Double-Sided.
Paper size:
– Standard sizes: A4, B5, A5, Letter, and Legal
– Non-standard sizes: 2.13 x 3.39 inches to 8.5 x 23 inches / 54.0 x 86.0 mm to 215.9 x 584.2
mm
Paper weight: 17 to 28 lb / 64 to 105 gsm (non-Canon genuine plain paper)
1
Flatten the four corners of the paper before loading it.
Note
z Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
z If paper is curled, hold the opposing curled corners and gently bend them in the opposite
direction until the paper becomes completely flat. See “Paper is curled.” on page 64.
z To avoid curling, handle paper as follows.
– Put unused paper back into the package and keep them on a level surface.
– Take out only the necessary number of sheets from the package, just before printing.
Before Using the Machine
15
2
Prepare to load paper.
(1)
(1) Open the Paper Support, then pull out the
Paper Support Extension.
(2) Open the Paper Output Tray.
(3) Open the Output Tray Extension.
(4) Adjust the position of the Paper Thickness
Lever.
Set it to the right when printing on
envelopes or T-shirt transfers, and left when
printing on any other type of paper. See
“Paper Handling” on page 13.
(4)
(3)
(2)
Note
If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever set to
the right. It may improve print quality.
Reset the Paper Thickness Lever to the left when you finish printing.
For details on the Paper Thickness Lever, refer to “Inside” in “Main Components” of the User’s
Guide on-screen manual.
3
4
Load the paper.
(1)
(1) Load the paper in the Rear Tray
(A)
with the print side facing UP.
(2) Align the paper stack against the
right side of the Rear Tray.
(3) Pinch the Paper Guide and slide it
(2)
against the left side of the paper
stack.
(3)
Specify the page size and media
type settings according to the
loaded paper.
* Do not load higher than the Load Limit
Mark (A).
Note
z When performing copy direct printing without using a computer, select the size and type of the
loaded paper in Page size and Media type by pressing the Settings button in each mode.
For details on the copy mode settings, see “Setting Items” on page 20.
For details on the memory card mode settings, see “Setting Items” on page 26.
z When using the machine connected to a computer, select the size and type of the loaded paper
in Page Size (or Paper Size) and Media Type in the printer driver.
For details on printer driver settings, see “Printing with Windows” on page 29 or “Printing with
Macintosh” on page 30.
16
Before Using the Machine
„ Loading Envelopes
Use either European DL or US Comm. Env. #10-sized envelope.
Important
z You need to print from the computer to print on envelopes.
z Do not use the following envelopes:
– Envelopes with a double flap (or sticker flaps)
– Envelopes with an embossed or treated surface
– Envelopes with pressure seals
– Envelopes whose gummed flaps are already moistened and adhesive
1
Prepare the envelopes.
z Press down on all four corners and edges of the envelopes to flatten them.
z If the envelopes are curled, hold the opposite corners and gently twist them in the opposite
direction.
z If the flap of an envelope is curled, flatten it.
z If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope
flat and sharpen the crease.
Press the envelope flat, working from the middle to the edge.
* The above illustrations show a side view of the leading edge of the envelope.
Important
The envelopes may jam in the machine if they are not flat or the edges are not aligned.
Make sure that no curl or puff exceeds 0.1 inches / 3 mm.
Before Using the Machine
17
2
Load the envelopes.
(1) Load the envelope against the right
side of the Rear Tray.
Load with the address side facing
UP and the rear flaps DOWN on
the left.
(B)
(1)
Up to 10 envelopes can be loaded
at once.
(2) Pinch the Paper Guide and slide it
against the left side of the
envelope.
(2)
(3) Set the Paper Thickness Lever to
the right.
(A)
Note
Reset the Paper Thickness Lever to the
left when you finish printing. For details on
the Paper Thickness Lever, refer to
“Inside” in “Main Components” of the
User’s Guide on-screen manual.
(3)
(A) Printing orientation
(B) Make sure the flaps are folded.
3
Specify the settings in the printer driver.
(1) Select Envelope in Media Type.
(2) Select the size for envelopes.
®
In Windows , select DL Env. or Comm. Env. #10 in Page Size.
In Macintosh, select DL Envelope or #10 Envelope in Paper Size.
(3) Select Landscape in Orientation.
Important
Be sure to set the printer driver setting properly. If you do not, the address will be printed in the
wrong direction.
Note
For details on printer driver settings, see “Printing with Windows” on page 29 or “Printing with
Macintosh” on page 30.
18
Before Using the Machine
„ Loading Small-Sized Paper
You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers.
1
Load the paper.
(1) Load the small-sized paper
against the right side of the Rear
Tray with the print side facing
UP.
(2) Pinch the Paper Guide and slide
it against the left side of the
paper stack.
(1)
(3) Set the Paper Thickness Lever
to the left.
(2)
(3)
2
Specify the page size and media type settings according to the loaded paper.
Note
z When performing copy direct printing without using a computer, select the size and type of the
loaded paper in Page size and Media type by pressing the Settings button in each mode.
For details on the copy mode settings, see “Setting Items” on page 20.
For details on the memory card mode settings, see “Setting Items” on page 26.
z When using the machine connected to a computer, select the size and type of the loaded paper
in Page Size (or Paper Size) and Media Type in the printer driver.
For details on printer driver settings, see “Printing with Windows” on page 29 or “Printing with
Macintosh” on page 30.
Before Using the Machine
19
Copying
Making Copies
This section describes the basic procedure to make copies.
1
2
3
4
5
Turn on the machine.
See “Turning the Machine On and Off” on page 8.
Press the COPY button to select the copy mode if another mode has been
selected.
Load paper.
(1)
See “Loading Printing Paper” on page 12.
(2)
(3)
Load the original document on the Platen Glass.
See “Loading Original Documents” on page 9.
Specify the copy settings.
(1) Page size, media type, image quality
The settings you made in the Copy settings screen
is displayed. For details, see “Setting Items” below.
(2) Number of copies
Use the { or } button to specify the number of copies.
(3) Intensity
Press the [ button to decrease the intensity and the ] button to increase it.
6
Press the Color button for color copying, or the Black button for black & white
copying.
Setting Items
You can change the copy settings such as page size, media type, image quality etc. by using the
Settings button.
Note
z To change the tab, use the { or } button to select the tab and use the [ or ] button.
z Depending on the functions, some setting items cannot be specified in combination.
z The settings of the page size, media type, and print quality are retained even if the machine is turned
off.
20
Copying
Tab 1
You can specify the paper settings for printing or image quality.
(1)
(2)
(3)
(4)
(1) Page size
Select the page size of the loaded paper.
(2) Media type
Select the media type of the loaded paper.
(3) Print quality
Adjust print quality according to the original.
Important
z If you used Fast with media type set to Plain paper and the quality is not as good as
expected, select Standard or High and try copying again.
z Select High to copy in grayscale. Grayscale renders tones in a range of grays instead of
black or white.
(4) Magnification
Specify the reduction/enlargement method. For details, refer to “Reducing or Enlarging a
Copy” in “Making Copies” of the User’s Guide on-screen manual.
Tab 2
You can specify auto intensity.
(1)
(1) Auto intensity
Specify the auto intensity.
This function automatically adjusts the intensity of the original on the Platen Glass.
When Auto intensity ON is selected, AUTO appears in the intensity slide bar on the
LCD.
Copying
21
Important
Even while Auto intensity ON is selected, you can change the intensity by using the [
or ] button. Move the cursor to the center of the slide bar to enable auto intensity
again.
Using Useful Copy Functions
For details, refer to “Using Useful Copy Functions” in the User’s Guide on-screen manual.
Reducing or Enlarging a Copy
Copying without Borders
(Borderless copy)
Repeating an Image on a Page
(Image repeat)
Copying Thick Originals Such as Books
(Frame erase)
Copying on Stickers
(Sticker copy)
Platen Glass
16 stickers
22
Copying
Printing from a Memory Card
Memory Cards Supported by This Machine
The following memory cards are compatible with this machine.
Memory cards that can be directly inserted into the Card Slot:
z
z
z
SD Secure Digital memory card
SDHC memory card
MultiMediaCard
z
z
Compact Flash (CF) Card
Supports Type I/II (3.3 V)
Microdrive
z
z
MEMORY STICK
MEMORY STICK PRO
Memory cards that can be inserted in the Card Slot using the adapter:
Important
If one of the following memory cards is inserted without an adapter, you may not be able to remove
the card. Be sure to attach it to the adapter before inserting to the Card Slot.
*1
miniSD Card
*2
microSD Card
*3
xD-Picture Card
z
z
MEMORY STICK Duo*1
MEMORY STICK PRO Duo*1
*1
RS-MMC
*1 Use the special adapter provided with the card.
*2 Use “SD Card Adapter” provided with the card.
*3 Requires purchase of a separate compact flash card adapter for xD-Picture card.
Printing from a Memory Card
23
Printable Image Data
This machine supports JPEG and TIFF images created by DCF ver. 1.0/2.0 standard compliant
digital cameras (Exif ver. 2.2/2.21 compliant).
Important
Compatible image types are limited to JPEG and TIFF only. Other image or movie types such as RAW
images cannot be printed.
Inserting the Memory Card
1
2
Turn on the machine.
See “Turning the Machine On and Off” on page 8.
Open the Card Slot Cover.
(A)
3
Insert one and only one memory card into the
Card Slot.
Insert a memory card with the labeled side facing to the right.
Card Type
Inserting Card
z
z
z
Compact Flash (CF) card
Microdrive
Insert into the
left Card Slot.
xD-Picture card
Lights up
z
z
z
z
z
z
z
z
z
z
SD Secure Digital memory card
SDHC memory card
miniSD Card
microSD Card
MEMORY STICK
Insert into the
right Card Slot.
MEMORY STICK PRO
MEMORY STICK Duo
MEMORY STICK PRO Duo
MultiMediaCard
Lights up
RS-MMC
4
5
Confirm that the Access lamp (A) has lit up.
Close the Card Slot Cover.
24
Printing from a Memory Card
Removing the Memory Card
1
2
3
Open the Card Slot Cover.
Make sure that the Access lamp is lit, then remove the memory card.
Close the Card Slot Cover.
Printing Photographs (Display photo)
1
Prepare for printing.
(1) Turn on the machine.
See “Turning the Machine On and Off” on page 8.
(2) Load paper.
See “Loading Printing Paper” on page 12.
2
Insert the memory card.
(1) Press the Memory Card button.
(2) Insert the memory card into the Card Slot.
See “Inserting the Memory Card” on page 24.
3
4
Select the print menu.
(1) Use the [ or ] button to select Display photo
, then press the OK button.
Select the photo to print.
(1) Use the [ or ] button to display the photo to print.
Note
You can change the way that photos are displayed by pressing the OK button when the
Display photo function is being used to view the photos on the LCD. For details, refer to
“Printing Photographs” in the User’s Guide on-screen manual.
(2) Press the Color button.
5
Start printing.
(1) Page size, media type, image quality
The settings you made in the Memory card
settings screen is displayed.
(1)
(2)
For details, see “Setting Items” on page 26.
(2) Number of copies
Use the { or } button to specify the number of
copies.
(3) Press the Color button.
Printing from a Memory Card
25
Setting Items
You can change the page size, media type, or print quality by using the Settings button.
Note
z To change the tab, use the { or } button to select the tab and use the [ or ] button.
z Depending on the functions, some setting items cannot be specified in combination.
z The print settings are retained even if the machine is turned off.
Tab 1
You can specify the settings such as the size and type of paper, bordered/borderless, and Date/
file no.
(1)
(2)
(3)
(4)
(1) Page size
Select the page size of the loaded paper.
(2) Media type
Select the media type of the loaded paper.
(3) Print quality
Adjust print quality according to the original.
(4) Bordered, Borderless
Select bordered or borderless print.
(5) Date/file no.
Select whether to print the shooting date, file no., or not.
Note
It is not possible to print both the shooting date and the file no. when Credit card is selected
in Page size.
Under this condition, even if Print date & file no. is set, only the shooting date will be printed.
If you want to print the file no., select Print file no. only.
Tab 2
You can optimize photos with the functions below.
(6)
(7)
(8)
(9)
(10)
(1)
(2)
(3)
(4)
(5)
(1) Red eye correction
Corrects red eyes in portraits caused by flash photography.
26
Printing from a Memory Card
(2) Vivid photo
Makes green and blue more lively.
(3) Photo optimizer pro
Automatically optimizes brightness and tone of a photo.
(4) Noise reduction
Reduces the noise on blue areas like the sky as well as on black areas.
(5) Face brightener
Brightens a darkened face on the photo taken against the light.
(6) Image optimizer
Corrects and smooths the jagged contours for printing.
(7) Brightness
Adjust brightness.
(8) Contrast
Adjust contrast.
(9) Color hue
Adjust color hue. For example, you can increase red or yellow to adjust the skin tone.
(10) Effects
Applies special effects to the photo, such as printing in sepia tones or with a sketch
illustration like effect.
Using Useful Printing Functions
Multiselect print
Prints specifying the number of copies to print for each photo.
Layout print
Prints photos your pasted in the specified layout.
Sticker print
Prints your favorite photo with a frame on Canon Photo Stickers.
Print all photos
Prints all photos saved on the memory card.
Photo Index print
Prints an index of all the photos saved on a memory card.
DPOF print
Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you
have specified them.
Captured info
Prints information on photographs at the time of its shooting (Exif info) in the margin of Photo
index print or selected individual photos.
Printing from a Memory Card
27
Printing by Using the Photo Index Sheet
1
2
3
Turn on the machine.
Load A4 or Letter-sized plain paper.
Insert a memory card into the Card Slot.
See “Inserting the Memory Card” on page 24“.
4
Select the Photo Index Sheet menu.
(1) Press the MEMORY CARD button.
(2) Use the [ or ] button to select Photo Index Sheet
The Photo Index Sheet menu is displayed.
, then press the OK button.
(3) Use the [ or ] button to select Photo Index Sheet print, then press the OK button.
5
Use the [ or ] button to select a range of images to include in the Photo Index
Sheet, then press the OK button.
6
7
Press the OK button to start printing the Photo Index Sheet.
Fill in the appropriate circles in the Photo
Index Sheet.
8
9
Load paper as you specified in the Photo
Index Sheet.
Use the [ or ] button to select Scan sheet
and print, then press the OK button.
10 Place the Photo Index Sheet face-down on
the Platen Glass, then press the OK button.
28
Printing from a Memory Card
Printing from Your Computer
This section describes procedure for basic printing.
Printing with Windows
1
Turn on the machine and load the paper in the machine.
See “Turning the Machine On and Off” on page 8 and “Loading Printing Paper” on page 12.
2
3
4
Create a document or open a file to print using an appropriate application software.
Select Print on the application software’s File menu.
Make sure that Canon XXX Printer (where
“XXX” is your machine’s name) is selected in
Select Printer, and click Preferences (or
Properties).
5
6
Specify the required settings and click OK.
Note
For details on the printer driver functions, click Help or
Instructions to view the online help or the PC Printing
Guide on-screen manual. Instructions is only
displayed when the on-screen manuals are installed.
Click Print (or OK).
Printing from Your Computer
29
Printing with Macintosh
1
Turn on the machine and load the paper in the machine.
See “Turning the Machine On and Off” on page 8 and “Loading Printing Paper” on page 12.
2
3
Create a document or open a file to print using an appropriate application software.
Select Page Setup on the application
software’s File menu.
4
5
Make sure that your machine’s name is
selected in Format for.
Select the page size of the loaded paper in
Paper Size.
6
7
Click OK.
Select Print on the application software’s File
menu.
8
9
Select Quality & Media in the pop-up menu.
Specify the required settings.
Note
For details on the printer driver functions, click
to
view the PC Printing Guide on-screen manual. If the
on-screen manuals are not installed, the PC Printing
Guide on-screen manual is not displayed even if
clicked.
is
10 Click Print.
30
Printing from Your Computer
Scanning Images
You can scan images from the machine to a computer without printing them and save them in
popular image types such as JPEG, TIFF, bitmaps, or PDF. If you are scanning printed text, you can
use the OCR (Optical Character Recognition) software to convert it to text data.
Scanning Methods
You can select from the various scanning methods.
z If You Want to Scan Originals Easily From the Machine
You can scan originals by using the Operation Panel of the machine.
See “Scanning Using the Operation Panel of the Machine” below.
z If You Want to Edit or Print the Scanned Images
MP Navigator EX enables you to edit the scanned images, such as optimizing or trimming.
You can also start application software from MP Navigator EX to edit or print the scanned
images.
For detailed operations of MP Navigator EX, refer to the Scanning Guide on-screen manual.
z If You Want to Scan Originals with Advanced Settings
ScanGear enables you to scan originals with advanced settings such as the resolution.
For detailed operations of ScanGear, refer to the Scanning Guide on-screen manual.
Besides the above-mentioned methods, you can use a TWAIN- or WIA- (Windows Vista and
Windows XP only) compliant application software and the Control Panel (Windows Vista and
Windows XP only) to scan originals with this machine. For detailed operations, refer to the Scanning
Guide on-screen manual.
„ Scanning Using the Operation Panel of the Machine
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.
1
2
Turn on the machine.
See “Turning the Machine On and Off” on page 8.
Load the original document on the Platen Glass.
See “Handling the Original Document” on page 9.
3
4
Press the SCAN button.
Use the { or } button to select the document type, then press the OK button.
Important
Make sure that the document has been loaded correctly according to the document type that you
have selected.
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.
5
6
Use the { or } button to select the scan operation, then press the OK button.
Press the Color or Black button.
The operation to be performed after scanning the original depends on the scan operation
setting you have selected in step 5. For details on how to modify the operation settings, refer
to the Scanning Guide on-screen manual.
Scanning Images
31
Printing Photographs Directly from a
Compliant Device
You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile
phone using a USB cable recommended by the device’s manufacturer, and print recorded images
directly without using a computer.
z Connectable Devices
PictBridge is an industry standard enabling a range of digital photo solutions, including the direct
printing of photos from a digital still camera, camcorder or mobile phone* without the need to use
a computer. A device can be connected to this machine for direct printing regardless of the
manufacturer or the model as long as it complies with the PictBridge standard.
* PictBridge compliant digital still cameras, digital camcorders, and camera-equipped mobile
phones are hereafter collectively referred to as “PictBridge compliant device”.
A device with this mark is PictBridge compliant.
z Printable Image Data Format
This machine prints images taken with a DCF (Design rule for Camera File system) ver. 1.0/2.0-
compatible digital camera (Exif ver. 2.2/2.21 compliant), as well as PNG files.
Printing Photographs Directly from a Compliant
Device
To connect a PictBridge compliant device to this machine, use a USB cable recommended by the
device’s manufacturer.
Caution
Do not connect any equipment other than PictBridge compliant devices or the optional Bluetooth Unit BU-
20 to the Direct Print Port of the machine. If you do so, electric shock, fire, or damage to the machine
could result.
Important
Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge
compliant device. When disconnecting the USB cable between the PictBridge compliant device and
machine, follow the instructions given in the device’s instruction manual.
Note
When printing photos with the PictBridge compliant device connected to the machine, we recommend the
use of the AC adapter supplied with the device. If you are using the device battery, be sure to charge it
fully.
1
Prepare for printing.
(1) Turn on the machine.
See “Turning the Machine On and Off” on page 8.
(2) Load paper.
See “Loading Printing Paper” on page 12.
32
Printing Photographs Directly from a Compliant Device
2
Connect the PictBridge compliant device to the machine.
Note
Depending on the model or brand of your device, you may have to select a print mode compliant
with PictBridge before connecting the device. You may also have to turn on the device or select
Play mode manually after connecting the device to the machine.
Perform necessary operations on the PictBridge compliant device before connecting it to this
machine according to instructions given in the device’s instruction manual.
(1) Make sure that the PictBridge compliant
device is turned off.
(2) Connect the PictBridge compliant device to
the machine using a USB cable
recommended by the manufacturer of the
device.
The device turns on automatically.
If your device does not turn on
automatically, turn it on manually.
(3) Set up the PictBridge compliant device for
direct printing.
(2)
will appear on the LCD of the device
when the machine is correctly connected.
3
4
Specify the print settings such as paper
type and layout.
See “About PictBridge Print Settings” on page 34.
You can make settings using the menu on the LCD of your PictBridge compliant device.
Select the size and type of paper that you loaded in the machine.
If your PictBridge compliant device does not have setting menu, change the setting from the
machine. For details, see “Setting on the Machine” on page 36.
Start printing from your PictBridge compliant device.
Printing Photographs Directly from a Compliant Device
33
About PictBridge Print Settings
„ Settings on a PictBridge Compliant Device
This section describes the print settings on a PictBridge compliant device. When operating the
device, be sure to follow the instructions given in the instruction manual of your PictBridge
compliant device.
Note
z In the following description, names of setting items are given according to those used in Canon-
brand PictBridge compliant devices. Setting item names may be different depending on the
brand or model of your device.
z Some setting items explained below may not be available on some devices. In this case, the
settings made on the machine are applied. Also, when some items are set to Default on a
PictBridge compliant device, the machine settings for these items are applied. For details, see
“Setting on the Machine” on page 36.
z Paper Size and Paper Type Settings
The following sizes and types of printing paper can be used when printing from a PictBridge
compliant device.
z Paper size
*1
4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm , Credit card, 8" x 10" / 203.2 x 254.0
*1
mm, A4, Letter, Wide
z Paper type
*3
Paper Type Setting
Loadable Paper
*2
Plain Paper
Super White Paper or other plain paper
Photo Paper Plus Glossy
Glossy Photo Paper
Photo
Glossy Photo Paper “Everyday Use”
Photo Paper Glossy
*4
Photo Paper Plus Semi-gloss
*5
Photo Stickers
Fast Photo
Photo Paper Pro
The available page sizes vary depending on the media type. For details, visit our website.
*1 Can be selected only on certain Canon-brand PictBridge compliant devices.
*2 Plain Paper can be selected for Paper type only when Paper size is set to A4 or 8.5" x
11" (Letter). When Paper type is set to Plain Paper, borderless printing will be disabled
even when Layout is set to Borderless.
*3 You may not be able to purchase some Canon genuine papers depending on the country
or region of purchase.
*4 When printing on Photo Paper Plus Semi-gloss 8" x 10" / 203.2 x 254.0 mm (SG-201),
select 20 x 25 cm/8" x 10" for Paper size and Default for Paper type.
* Select Photo Plus Glossy for Media type in the PictBridge settings screen on the
machine.
See “Setting on the Machine” on page 36.
*5 Exclusively used to print photo stickers. When printing on sticker paper, select 10 x 15 cm/
4" x 6" in Paper size and Photo for Paper type. Do not set Layout to Borderless.
34
Printing Photographs Directly from a Compliant Device
z Layout Setting
Various layout options are available.
z Bordered/Borderless: You can select whether or not to print an image with a border.
z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper.
Sticker paper: When you select 10 x 15 cm/4" x 6" for Paper size, you can print 16 images
on a single sheet of paper.
A4- or Letter-sized paper: When you select A4 or 8.5" x 11" (Letter) for Paper size, you can
print 4 images on a single sheet of paper.
z Shooting Info (Exif Data): You can print shooting info (Exif Data) along with the image.
The following two options are available.
1-up: Prints the shooting info (Exif Data) in the margin of selected individual images.
*1
*2
20-up : Prints 20 images specified with DPOF and their shooting info (Exif Data) in list
format on a single sheet of paper.
*1
z 35 mm Film Style Layout (Contact Printing Layout) : You can print the multiple images
*2
specified with DPOF in a list format that looks like a negative film.
Besides the above options, you can also specify to print an index of images in the DPOF* print
settings menu.
*1
You can use this option only when A4 or 8.5" x 11" (Letter) is selected for Paper size.
*2
DPOF (Digital Print Order Format) is a standard format to record the specified information
regarding images, such as which image or number of copies to print.
z Date/File No. Print Setting
You can specify whether the date and/or file number will be printed.
Note
z If the images already have dates superimposed when shot, set this PictBridge setting item to
Off. If you select Date, File No., or Both, the date and/or file number will be printed over the
date printed by the device’s function.
z Depending on the paper size and layout, the date will only be printed even when Both is
selected.
z Image Optimize Setting
You can select the optimization method to obtain high print quality. When you select On, the
shooting information is used to print the optimized image.
If you are using a Canon-brand PictBridge compliant device, the following additional options may
be available, depending on the model.
– VIVID makes green and blue more lively.
– NR (Noise Reduction) reduces the noise on blue areas like the sky as well as on black areas.
– Face brightens a darkened face on the photo taken against the light.
– Red-Eye corrects red eyes in portraits caused by flash photography.
z Trimming Setting
You can select an area to print.
Printing Photographs Directly from a Compliant Device
35
„ Setting on the Machine
This section describes the PictBridge print settings on the machine.
Set the print settings to Default on the PictBridge compliant device when you want to print
according to the settings on the machine.
z Displaying the PictBridge Settings Screen
(1) Turn on the machine.
(2) Press the Menu button.
(3) Use the [ or ] button to select Maintenance/settings
, then press the OK button.
(4) Use the [ or ] button to select Device settings, then press the OK button.
(5) Use the { or } button to select PictBridge settings, then press the OK button.
Note
When a PictBridge compliant device is connected to the machine, the PictBridge settings
screen can also be displayed by pressing the Settings button.
z Specify the Setting
(1) Use the [ or ] button to select the tab to set.
(2) Use the { or } button to select the item to set.
(3) Use the [ or ] button to change the item to set.
(4) Repeat step (1) and (3) to specify the item.
(5) After finishing all settings you need, then press the OK button.
z Setting Items
Setting Item
Description
Corresponding
Setting of PictBridge
Compliant Devices*
Page size
Select the page size, when printing
directly from a PictBridge compliant
device.
Paper size
Paper type
—
Media type
Select the media type, when printing
directly from a PictBridge compliant
device.
Print quality
Select the print quality, when printing
directly from a PictBridge compliant
device.
Bordered/Borderless
Select bordered or borderless print.
Layout
36
Printing Photographs Directly from a Compliant Device
Setting Item
Description
Corresponding
Setting of PictBridge
Compliant Devices*
Red eye correction
Corrects red eyes in portraits caused by Image optimize
flash photography.
Vivid photo
Makes green and blue more lively.
Photo optimizer pro
Automatically optimizes brightness and
tone of a photo.
Noise reduction
Face brightener
Image optimizer
Reduces the noise on blue areas like
the sky as well as on black areas.
Brightens a darkened face on the photo
taken against the light.
Corrects and smooths the jagged
contours for printing.
Brightness
Contrast
Adjusts brightness.
Adjusts contrast.
Color hue
Adjusts color hue. For example, you can
increase red or yellow to adjust the skin
tone.
Effects
Applies special effects to the photo,
such as printing in sepia tones or with a
sketch illustration like effect.
* Set the items in this column to Default on the PictBridge compliant device when you want
to make settings on the machine.
Printing Photographs Directly from a Compliant Device
37
Routine Maintenance
When Printing Becomes Faint or Colors Are Incorrect
When printing becomes faint or colors are incorrect, the print head nozzles on FINE Cartridges are
probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then
perform Print Head Cleaning.
If print results are not satisfactory, performing Print Head Alignment may improve print quality.
Note
Before performing maintenance
z Make sure that a FINE Cartridge has not run out of ink. See “Getting the Ink Status Information” on
page 46.
z Make sure that a FINE Cartridge is installed properly. See “Replacing FINE Cartridges” on page 47.
z Make sure that the orange protective tape is removed from the bottom of a FINE Cartridge.
z If the error message is displayed on the LCD, see “An Error Message Is Displayed on the LCD” on
page 57.
z Increase the Print Quality setting in the printer driver settings.
See “Print Results Not Satisfactory” on page 61.
Step 1
See “Printing the Nozzle Check Pattern” on page 39.
If lines are missing or if white streaks appear
After cleaning the Print
Head, print and examine
the nozzle check pattern.
Step 2
See “Print Head Cleaning” on page 42.
If the problem is not resolved after performing
Print Head Cleaning twice
Step 3
See “Print Head Deep Cleaning” on page 43.
If the problem is not resolved after performing Print
Head Deep Cleaning twice
Step 4
See “Replacing a FINE Cartridge” on page 46.
Note
If the straight line is misaligned or the Print Head position is misaligned, align the Print Head position.
See “Aligning the Print Head” on page 44.
38
Routine Maintenance
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head
nozzles.
1
2
Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized
plain paper in the Rear Tray.
Open the Paper Output Tray, then open the Output Tray Extension.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to
“Inside” in “Main Components” of the User’s Guide on-screen manual.
3
Print the nozzle check pattern.
(1) Press the Menu button.
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.
The Maintenance/settings screen is displayed.
(3) Use the [ or ] button to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Use the { or } button to select Nozzle check, then press the OK button.
The pattern print confirmation screen is displayed.
(5) Use the { or } button to select Yes, then press the OK button.
The nozzle check pattern is printed, and the pattern confirmation screens are displayed
alternately.
4
Examine the pattern and take the appropriate action.
See “Examining the Nozzle Check Pattern” on page 40.
Routine Maintenance
39
Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and perform cleaning if necessary.
Note
The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the FINE
Cartridge if the remaining amount of ink is insufficient.
See “Replacing a FINE Cartridge” on page 46.
1
Check the nozzle check pattern you printed.
(1)
(2)
(1) Check if lines in this pattern are missing.
(A)
(B)
(A) Good
(B) Lines are missing
(2) Check if there are white streaks in this pattern.
(A)
(B)
(A) Good
(B) White streaks present
2
The confirmation screens for white streaks and missing lines are displayed
alternately. Select the pattern that is closer to the nozzle check pattern that you
printed.
z If There Are No Missing Lines and No White Streaks
(1) Select All A and press the OK button.
The LCD returns to the Maintenance screen.
40
Routine Maintenance
z If Lines Are Missing or White Streaks Are Present
(1) Select Also B and press the OK button.
The cleaning confirmation screen is displayed.
(2) Select Yes and press the OK button to start Print Head Cleaning.
See “Print Head Cleaning” on page 42.
Routine Maintenance
41
Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the
Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes
ink, so perform Print Head Cleaning only when necessary.
1
2
Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized
plain paper in the Rear Tray.
Open the Paper Output Tray, then open the Output Tray Extension.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to
“Inside” in “Main Components” of the User’s Guide on-screen manual.
3
Start Print Head Cleaning.
(1) Press the Menu button.
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.
The Maintenance/settings screen is displayed.
(3) Use the [ or ] button to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Use the { or } button to select Cleaning, then press the OK button.
The confirmation screen is displayed.
(5) Use the { or } button to select Yes, then press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head Cleaning finishes. This takes about
one minute.
The pattern print confirmation screen is displayed.
(6) Use the { or } button to select Yes, then press the OK button.
The nozzle check pattern is printed.
4
Check the print head condition with the printed nozzle check pattern, and take
appropriate action.
See “Examining the Nozzle Check Pattern” on page 40.
Note
If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep
Cleaning. See “Print Head Deep Cleaning” on page 43.
42
Routine Maintenance
Print Head Deep Cleaning
If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning,
which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed
in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head
Cleaning, so perform this procedure only when necessary.
1
2
Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized
plain paper in the Rear Tray.
Open the Paper Output Tray, then open the Output Tray Extension.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to
“Inside” in “Main Components” of the User’s Guide on-screen manual.
3
Start Print Head Deep Cleaning.
(1) Press the Menu button.
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.
The Maintenance/settings screen is displayed.
(3) Use the [ or ] button to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Use the { or } button to select Deep cleaning, then press the OK button.
The confirmation screen is displayed.
(5) Use the { or } button to select Yes, then press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep Cleaning finishes. This takes
about one minute.
4
Confirm the condition of the Print Head.
(1) Print the nozzle check pattern to check the print head condition.
See “Printing the Nozzle Check Pattern” on page 39.
(2) If the problem is not resolved, perform Print Head Deep Cleaning again.
(3) If this does not solve the problem, a FINE Cartridge may have run out of ink. Replace it
with a new one. See “Replacing a FINE Cartridge” on page 46.
Routine Maintenance
43
Aligning the Print Head
If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
1
2
Make sure that the machine is turned on, then load two sheets of A4 or Letter-sized
plain paper in the Rear Tray.
Open the Paper Output Tray, then open the Output Tray Extension.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to
“Inside” in “Main Components” of the User’s Guide on-screen manual.
3
Print the print head alignment pattern.
(1) Press the Menu button.
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.
The Maintenance/settings screen is displayed.
(3) Use the [ or ] button to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Use the { or } button to select Manual head align, then press the OK button.
The confirmation screen is displayed.
Note
If you select Head alignment print, the machine exits the process after printing the current
adjustment values.
(5) Use the { or } button to select Yes, then press the OK button.
The print head alignment pattern is printed.
(6) When “Did the patterns print correctly?” is displayed, confirm that the pattern is printed
correctly, use the { or } button to select Yes, then press the OK button.
The input screen for the head position adjustment values is displayed.
44
Routine Maintenance
4
Adjust the print head position.
(1) Check the printed patterns and use the [ or ]
button to input the number of the pattern in
column A that has the least noticeable streaks.
Note
If it is difficult to pick the best pattern, pick the
setting that produces the least noticeable white
streaks.
(A)
(B)
(C)
(D)
(A) Less noticeable vertical white streaks
(B) More noticeable vertical white streaks
(C) Less noticeable horizontal white streaks
(D) More noticeable horizontal white streaks
(2) Repeat the procedure until you finish inputting
the pattern number for column L, then press
the OK button.
(3) Confirm the displayed message and press
the OK button.
The second pattern is printed.
(4) Check the printed patterns and use the [ or
] button to select the number of the pattern in
column M that has the least noticeable streaks.
(5) Repeat the procedure until you finish inputting
the pattern number for column R, then press
the OK button.
Routine Maintenance
45
Replacing a FINE Cartridge
This section explains the way to confirm the ink status and the procedure to replace FINE
Cartridges.
When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of
the error. See “An Error Message Is Displayed on the LCD” on page 57 and confirm how to handle it.
When printing from your computer, error messages appear on your computer screen as well.
Note
z If there is no improvement with the quality of printing following such maintenance as Print Head
Cleaning, a FINE Cartridge is probably empty. When ink runs out, replace the FINE Cartridge.
The machine cannot print if the wrong type of FINE Cartridge is used.
z For information on compatible FINE Cartridges, see the back cover of this guide.
„ Getting the Ink Status Information
Note
The ink level detector is mounted on the machine to detect the remaining ink level. The machine
considers as ink is full when a new FINE Cartridge is installed, and then starts to detect a
remaining ink level. If you install a used FINE Cartridge, the indicated ink level of it may not be
correct. In such case, refer to the ink level information only as a guide.
You can check the current ink level by pressing the COPY button, the SCAN button, or the
MEMORY CARD button. The LCD will display the ink level for a few seconds.
(A)
(A) Indicates the remaining ink volume.
z When ink is low
Ink is low. You can continue printing for a while, but we
recommend you to have a new FINE Cartridge available.
z When ink has run out
An error message may appear on the LCD while printing.
Ink has run out. See “The ink has run out. Replace the ink
cartridge. U163” in “An Error Message Is Displayed on the LCD”
on page 57 and take appropriate action.
Note
You can also confirm the ink level on the LCD that is displayed while printing is being performed.
46
Routine Maintenance
„ Replacing FINE Cartridges
When FINE Cartridges run out of ink, replace them using the following steps.
Important
Handling FINE Cartridges
z Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The machine
may not print out properly if you touch it.
(A)
(B)
(A) Electrical Contacts
(B) Print Head Nozzles
z To maintain optimal printing quality, we recommend the use of specified Canon brand FINE
Cartridges.
Refilling ink is not recommended.
z Once you remove a FINE Cartridge, replace it immediately. Do not leave the machine with FINE
Cartridges removed.
z Replace empty cartridges with new ones. If you insert FINE Cartridges that has been removed
once, the machine may not print out properly due to some reasons such as clogging of the
nozzles.
Furthermore, with such cartridges, the Low Ink Warning may not be displayed properly.
z Once a FINE Cartridge has been installed, do not remove it from the machine and leave it out in
the open. This will cause the FINE Cartridge to dry out, and the machine may not operate
properly when it is reinstalled. To maintain optimal printing quality, use a FINE Cartridge within
six months of first use.
Note
z If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in
whichever ink remains, only for a while. However the print quality may be reduced compared to
when printing with both cartridges. Canon recommends to use new FINE cartridges in order to
obtain optimum qualities.
Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If
either of the Color FINE Cartridge or Black FINE Cartridge is not installed, an error occurs and
the machine cannot print.
For information on how to configure this setting, refer to the PC Printing Guide on-screen
manual.
z Color ink may be consumed even when printing a black-and-white document or when black-and
white printing is specified.
Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may
be necessary to maintain the machine’s performance.
Routine Maintenance
47
1
2
Open the Paper Output Tray.
Make sure that the machine is turned on, lift
the Scanning Unit (Printer Cover), then pull
the Scanning Unit Support (A) down into
place.
The FINE Cartridge Holder moves to the left.
(A)
Caution
z Do not hold the FINE Cartridge Holder to stop or
move it.
z Do not touch the metallic parts inside the machine.
Important
If the Scanning Unit (Printer Cover) is left open for
more than 10 minutes, the FINE Cartridge Holder
moves to the right. Close and reopen the Scanning
Unit (Printer Cover) to return the holder to the left.
3
Remove the empty FINE Cartridge.
(1) Push down the FINE Cartridge.
(1)
(2) Remove the FINE Cartridge.
Important
z Handle FINE Cartridges carefully to avoid
staining clothing or the surrounding area.
z Discard empty FINE Cartridges according
to the local laws and regulations regarding
disposal of consumables.
(2)
48
Routine Maintenance
4
Prepare the replacement FINE cartridge.
(1) Unpack a new FINE Cartridge and remove the
orange protective tape (A) gently.
Important
z Handle FINE Cartridges carefully to avoid staining
your clothes or surrounding work area.
z Do not reattach the protective tape once you have
removed it. Discard it according to the local laws
and regulations regarding disposal of consumables.
z Do not touch the electrical contacts or Print Head
Nozzles on a FINE Cartridge. The machine may not
print out properly if you touch it.
(A)
z Be careful not to stain your clothes and hands with
ink on the removed protective tape.
5
Install the FINE Cartridge.
(1) Insert a new FINE Cartridge all the
way into the appropriate slot.
B
C
The Black FINE Cartridge should be
installed into the left slot ( ) and the
B
Color FINE Cartridge should be into
the right slot ( C ).
(1)
(2) Push up the FINE Cartridge until it
clicks into place.
Important
The machine cannot be used unless both
the FINE Cartridges are installed.
(2)
Routine Maintenance
49
6
Lift the Scanning Unit (Printer Cover) slightly to set the Scanning Unit Support back
to its original position, and then gently close the Scanning Unit (Printer Cover).
Caution
Be sure to hold the Scanning Unit (Printer Cover) firmly, and be careful not to get your fingers
caught.
Note
z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see “An
Error Message Is Displayed on the LCD” on page 57.
z When you start printing after replacing the FINE Cartridge, Print Head Cleaning is performed
automatically. Do not perform any other operations until Print Head Cleaning finishes.
z If the straight line is misaligned or the Print Head position is misaligned, align the Print Head
position.
See “Aligning the Print Head” on page 44.
50
Routine Maintenance
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Note
z Ink may blur depending on the paper in the following cases:
– Printed area is traced with a highlight pen or paint-stick, or
– Printed area is stained with water or sweat.
z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed
properly. For details, see “When Printing Becomes Faint or Colors Are Incorrect” on page 38.
„ When You Turn Off the Machine
Follow the procedure below to turn off the machine.
(1) Press the ON/OFF button to turn off the machine.
(2) Confirm that the Power lamp has gone out.
This takes a few seconds or as long as around 30 seconds.
(3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch it off instead.
When you press the ON/OFF button to turn off the machine, the machine automatically puts a
protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or
switch off the power outlet strip before the Power lamp goes out, this capping will not be done
properly, causing the Print Head to dry and clog.
„ When You Are Not Using the Machine for a Long Time
When you are not using the machine for a long time, print or copy in both black & white and in
color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print
Head.
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the
uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long
period of time, the print head nozzles become blocked by dried ink. Periodically printing or
cleaning the Print Head can prevent this blockage.
Routine Maintenance
51
Cleaning Your Machine
This section describes the cleaning procedure that is needed to maintain your machine.
Caution
z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine
threads may remain inside the machine and cause problems such as a blocked Print Head and poor
printing results. Use a soft cloth to avoid scratching the components.
z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the machine, as this may cause a malfunction or damage the machine’s surface.
„ Cleaning the Exterior of the Machine
Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.
Important
z When cleaning the exterior of the machine, do not use tissue paper, rough-textured cloth, or
similar materials, as this may scratch the surface.
z Never use neutral detergent or volatile liquids such as thinners, benzene, acetone, or any other
chemical cleaner, as this may damage the surface.
Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface
with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.
„ Cleaning the Platen Glass and Document Cover
Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.
Important
The inner side of the Document Cover (white sheet) (B) is easily damaged, so wipe it gently.
With a clean, soft, lint-free cloth, wipe the Platen Glass (A) and the inner side of the Document
Cover (white sheet) (B) gently. Make sure not to leave any residue, especially on the Platen
Glass.
(B)
(A)
52
Routine Maintenance
„ Cleaning the Paper Feed Roller (Roller cleaning)
Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear
the roller, so perform this only when necessary.
1
2
Make sure that the machine is turned on, and then remove any paper from the
Rear Tray.
Clean the paper feed roller.
(1) Press the Menu button.
(2) Use the [ or ] button to select Maintenance/settings, then press the OK button.
The Maintenance/settings screen is displayed.
(3) Use the [ or ] button to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
(4) Use the { or } button to select Roller cleaning, then press the OK button.
The confirmation screen is displayed.
(5) Use the { or } button to select Yes, then press the OK button.
The Paper Feed Roller will rotate as it is cleaned.
3
4
5
Repeat step 2 twice.
Open the Paper Output Tray, then open the Output Tray Extension.
Make sure that the paper feed roller stops rotating, then load three or more sheets
of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.
Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to
“Inside” in “Main Components” of the User’s Guide on-screen manual.
6
Repeat step 2 three times.
The paper cleans the paper feed roller as it feeds through the machine.
If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the
Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean
it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve
the problem, contact your Canon service representative.
(A)
Routine Maintenance
53
„ Cleaning the Inside of the Machine (Bottom plate cleaning)
This section describes how to clean the inside of the machine. If the inside of the machine
becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.
Important
Do not perform any other operation while the bottom plate is being cleaned.
1
Make sure that the machine is turned on, then remove any paper from the Rear
Tray.
2
3
Open the Paper Output Tray, then open the Output Tray Extension.
Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then
unfold the paper.
4
Load this and only this sheet of paper in the
(A)
Rear Tray with the open side to the front.
Set the Paper Thickness Lever to the left. For
details on the Paper Thickness Lever, refer to
“Inside” in “Main Components” of the User’s Guide
on-screen manual.
5
Perform bottom plate cleaning.
(1) Press the Menu button.
(2) Use the [ or ] button to select Maintenance/
settings, then press the OK button.
The Maintenance/settings screen is
displayed.
(A) Load the paper after unfolding it.
(3) Use the [ or ] button to select Maintenance,
then press the OK button.
The Maintenance screen is displayed.
(4) Use the { or } button to select Bottom plate cleaning, then press the OK button.
The confirmation screen is displayed.
(5) Use the { or } button to select Yes, then press the OK button.
The paper cleans the inside of the machine as it feeds through the machine.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate
Cleaning again.
If the problem is not resolved after performing cleaning again, the protrusions inside the machine
may be stained. Clean them according to instructions. See “Cleaning the Protrusions Inside the
Machine” on page 55.
Note
When performing Bottom Plate Cleaning again, make sure to use a new piece of paper.
54
Routine Maintenance
„ Cleaning the Protrusions Inside the Machine
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton
swab or the like.
Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.
Routine Maintenance
55
Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the
machine.
Note
This section mainly describes the methods of machine operation for troubleshooting. To handle problems
using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how
to view the on-screen manuals, see “Reading the On-screen Manuals” on page 74.
z “An Error Message Is Displayed on the LCD” on page 57
z “LCD Cannot Be Seen At All” on page 58
z “An Unintended Language Is Displayed on the LCD” on page 58
z “Cannot Install the MP Drivers” on page 59
z “Cannot Connect to Computer Properly” on page 60
z “Print Results Not Satisfactory” on page 61
z “The Print Result Not Satisfactory When Copying” on page 65
z “Printing Does Not Start” on page 65
z “Paper Does Not Feed Properly” on page 66
z “Paper Jams” on page 67
z “Error Message Appears on the Computer Screen” on page 68
z “Error Message Appears on a PictBridge Compliant Device” on page 70
z “Cannot Print Properly via Bluetooth Communication” on page 71
z “Cannot Print Properly from a Photo Index Sheet” on page 71
z “Cannot Remove a Memory Card” on page 71
z “Scanning Problems” on page 72
If an Error Occurs When the Machine Is Connected to a Computer
When an error occurs in printing such as the machine is out of paper or paper is jammed, a
troubleshooting message is displayed automatically. Take the appropriate action described in the
message.
The message may vary depending on the version of your Windows operating system.
56
Troubleshooting
An Error Message Is Displayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below.
Message
Action
The following ink cartridge cannot be
recognized.
The FINE Cartridge may not be installed properly, or the Cartridge may not be
compatible with this machine. Open the Scanning Unit (Printer Cover) and
install the appropriate FINE Cartridge.
U051/U052/U053/U059
If the error is not resolved, the FINE Cartridge may be damaged. Contact your
Canon Service representative.
One or more ink cartridges are not
installed in place.
Make sure that each FINE Cartridge is installed in the correct position.
See “Replacing a FINE Cartridge” on page 46.
U075
Some ink cartridges are not installed in
place.
U076
The following ink cartridge cannot be
recognized.
The FINE Cartridge may not be compatible with this machine. Install the
appropriate FINE Cartridge. See “Replacing a FINE Cartridge” on page 46.
U140
The following ink cartridge cannot be
recognized.
The FINE Cartridge may not be installed properly.
Open the Scanning Unit (Printer Cover) and install the FINE Cartridge properly.
U150
If the error is not resolved, the FINE Cartridge may be damaged. Contact your
Canon Service representative.
The ink may have run out. Replacing
the ink tank is recommended.
Ink may have run out.
The function for detecting the remaining ink level will be disabled since the ink
level cannot be correctly detected.
U162
If you want to continue printing without this function, press the Stop/Reset
button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain
optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble
caused by continuation of printing under the ink out condition.
Note
If the function for detecting the remaining ink level is disabled, the ink cartridge
in grey is displayed in the remaining ink volume screen on the LCD. See
“Getting the Ink Status Information” on page 46.
The ink has run out. Replace the ink
cartridge.
Ink has run out.
Replace the ink cartridge and close the Scanning Unit (Printer Cover).
U163
If printing is in progress and you want to continue printing, press the Stop/Reset
button for at least 5 seconds with the ink cartridge installed. Then printing can
continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting
print quality is not satisfactory, if printing is continued under the ink out
condition.
Note
If the function for detecting the remaining ink level is disabled, the ink cartridge
in grey is displayed in the remaining ink volume screen on the LCD. See
“Getting the Ink Status Information” on page 46.
There is no photo data.
z There are no image data saved on the memory card that can be read by this
machine.
z The machine may not recognize the file if the file name or the folder path
contains certain characters. Use only alphanumeric characters.
z Photo data edited or processed on a computer must be printed from the
computer.
Troubleshooting
57
Message
Action
The ink absorber is almost full. Press
[OK] to continue printing. Contact the
service center.
The machine has a built-in ink absorber to hold the ink used during Print Head
Cleaning, for example.
This error message indicates that the ink absorber is nearly full.
Press the OK button to cancel the error so you can continue printing.
However, because printing is disabled once the ink absorber becomes
completely full and until the ink absorber is replaced, you are recommended to
contact your Canon service representative as early as possible. (You will need
to replace a particular part of the machine.)
Incompatible device detected.
Remove the device.
z A communication time out occurs if an operation takes too long or if it takes
too much time to send data. This may cancel printing. In such cases,
disconnect and reconnect the USB cable.
When printing from a PictBridge compliant device, depending on the model
or brand of your device, you may have to select a PictBridge compliant print
mode on the device before connecting it to the machine. You may also have
to turn on your device or select Play mode manually after connecting the
device to the machine. Perform necessary operations before connecting your
device referring to its instruction manual.
If the error is still not resolved, check if you can print another photograph.
z Check your device connected to the machine. Only PictBridge compliant
devices or the optional Bluetooth Unit BU-20 can be connected to the
machine for direct printing.
An unsupported USB hub is connected. If a PictBridge compliant device is connected via a USB hub, remove the hub
and connect it directly to the machine.
Remove the hub.
****
z Make sure that the protective material is removed from the FINE Cartridge
Error code
Holder, then turn the machine off and back on again. If the problem is not
resolved, contact your Canon Service representative.
z Turn off the machine, and unplug the power cord of the machine from the
power supply. After a while, plug the power cord of the machine back in, and
then turn on the machine. If the same error occurs, contact your Canon
service representative.
LCD Cannot Be Seen At All
Cause
Action
The machine is not powered on or the
LCD is in the screen-saver mode.
z If the Power lamp is off
The machine is not powered on. Connect the power cord and press the ON/
OFF button. The machine will power on and the LCD will display a message.
z If the Power lamp is lit
The LCD may be in the screen-saver mode. On the Operation Panel, press a
button other than the ON/OFF button.
An Unintended Language Is Displayed on the LCD
Cause
Action
The language you want to be displayed Select the language you want to be displayed according to the following
is not selected.
procedure.
(1)Press the COPY button. Wait for about 5 seconds, and then press the Menu
button.
(2)Press the ] button twice to select
(3)Press the ] button once to select
, then press the OK button.
, then press the OK button.
(4)Press the } button three times, then press the OK button.
If the Bluetooth Unit is connected, press the } button five times, then press
the OK button.
(5)Use the { or } button to select the language for the LCD, then press the
OK button.
58
Troubleshooting
Cannot Install the MP Drivers
Cause
Action
If you were unable to proceed beyond the Printer Connection screen, follow
the procedure below to reinstall the MP Drivers.
Unable to proceed beyond the Printer
Connection screen.
(1)Click Cancel on the Printer Connection screen.
(2)Click Start Over on the Installation Failure screen.
(3)Click Back on the screen that appears next.
(4)Click Exit on the PIXMA XXX screen (where “XXX” is your machine’s name),
then remove the CD-ROM.
(5)Turn the machine off.
(6)Restart your computer.
(7)Make sure you have no application software running, including anti-virus
software.
(8)Follow the procedure described in your setup sheet to reinstall the MP
Drivers.
Installation does not start automatically
when the Setup CD-ROM is inserted
into your computer’s disc drive.
(1)Click Start then Computer.
In Windows XP, Click Start then My Computer.
In Windows 2000, double-click the My Computer icon on the desktop.
(2)Double-click the CD-ROM icon
on the displayed window.
Note
To use the Run command to start the setup program, specify your disc drive and
then the name of the setup program, MSETUP4.EXE. The drive letter of the disc
drive depends on your computer.
Double-click the CD-ROM icon on your desktop to start installation.
If the CD-ROM icon is not displayed, restart your computer.
If the CD-ROM icon is still not displayed, try different disks and see if they are
displayed. If other disks are displayed, there is a problem with the Setup CD-
ROM. Contact your Canon service representative.
Installation procedure not followed
correctly.
Follow the procedure described in your setup sheet for proper installation.
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart
your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide
on-screen manual.
Note
If the installer was forced to be terminated due to a Windows error, the system
may be in an unstable condition and you may not be able to install the MP
Drivers. Restart your computer before reinstalling.
Troubleshooting
59
Cannot Connect to Computer Properly
„ Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
Cause
Action
Your system environment is not fully
compatible with USB 2.0 Hi-Speed.
If your system environment is not fully compatible with USB 2.0 Hi-Speed, the
machine will operate at a lower speed provided under USB 1.1. In this case, the
machine operates properly but printing speed may slow down due to
communication speed.
Check the following to ensure that your system environment supports USB 2.0
Hi-Speed connection.
z The USB port on your computer supports USB 2.0 Hi-Speed connection.
z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-
Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable
to be no longer than around 10 feet / 3 meters.
z The operating system of your computer supports USB 2.0 Hi-Speed
connection.
Obtain and install the latest update for your computer.
z The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your
hardware and install it on your computer.
Important
For details on USB 2.0 Hi-Speed of your system environment, contact the
manufacturer of your computer, USB cable, or USB hub.
„ “This device can perform faster” Message Is Displayed
Cause
Action
Your system environment is not fully
compatible with USB 2.0 Hi-Speed.
Your system environment is not compatible with USB 2.0.
See “Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work”
above.
60
Troubleshooting
Print Results Not Satisfactory
If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors,
confirm the paper and print quality settings first.
z Check 1: Do the page size and media type settings match the size and
type of the loaded paper?
When these settings are incorrect, you cannot obtain a proper print result. If you are printing a
photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In
borderless printing, uneven coloring may occur depending on the combination of the paper type
setting and the loaded paper.
z Check 2: Did you set the print quality setting appropriately?
Select a print quality option suitable to the paper and image for printing. If you notice blurs or
uneven colors, increase the print quality setting and try printing again.
* When printing from a PictBridge compliant device, set the print quality setting by using the
Operation Panel on the machine. You cannot make this setting from a PictBridge compliant
device.
* You cannot change the print quality setting when printing from a wireless communication
device.
The method to confirm the paper and print quality settings differs depending on what you do with
your machine.
To copy or to print from your
Confirm by using the Operation Panel on the machine. See the
memory card by operating the pages where each printing mode is explained in this manual.
machine
To print from a PictBridge
compliant device
Confirm by using your PictBridge compliant device or the
Operation Panel on the machine. See “Printing Photographs
Directly from a Compliant Device” on page 32.
To print from a wireless
communication device
Confirm by using the Operation Panel on the machine. Refer to
“Printing Photographs from a Wireless Communication Device” in
the User's Guide on-screen manual.
To print from a computer
Confirm by using the printer driver.
Refer to the PC Printing Guide on-screen manual.
z Check 3: If the problem is not resolved, there may be other causes.
See also the sections below.
z “Colors Are Unclear” on page 62
z “Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned”
on page 62
z “White Streaks” on page 63
z “Printed Paper Curls or Has Ink Blots” on page 63
z “Printed Surface Is Scratched/Paper Is Smudged” on page 63
z “Colors Are Uneven or Streaked” on page 65
Troubleshooting
61
„ Colors Are Unclear
Cause
Action
Color correction is not enabled.
When printing photographs or other graphics, enabling color correction may
improve color.
When performing direct printing, select Vivid photo ON in the print settings for
the memory card mode.
When printing from your computer, refer to “Print Results Not Satisfactory” in the
User’s Guide on-screen manual.
„ Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight
Lines Are Misaligned
Cause
Action
FINE Cartridge is not installed properly Remove the FINE Cartridge, then reinstall it.
/ There is no ink left.
Small dusts may be stuck between the contact points. In this case, the print
result may be improved by reinstalling the FINE Cartridge.
Also, check that the protective tape (A) is removed.
(A)
Print Head nozzles are clogged.
See “When Printing Becomes Faint or Colors Are Incorrect” on page 38 and
perform any necessary maintenance operation.
The media is loaded with the wrong
side facing upwards.
Many types of paper are made to be printed on only a particular side of the
paper.
Printing on the wrong side may cause unclear prints or prints with reduced
quality.
For detailed information on the printable side, refer to the instruction manuals
supplied with the paper.
62
Troubleshooting
Cause
Action
Inappropriate Paper Thickness Lever
setting.
Adjust the position of the Paper Thickness Lever according to the type of paper
you are printing on.
See “Paper Handling” on page 13.
Depending on the printing content, the printing surface may become scratched
even for the types of paper to set the lever to the left. In this case, set the Paper
Thickness Lever to the right.
* Reset the Paper Thickness Lever to the left when you finish printing. If the
lever is not set back to the left, the inside of the machine is more likely to get
dirty due to the wider clearance between the print head and the loaded paper. It
may also reduce print quality.
Print Head is misaligned.
If you did not align the Print Head after installation, straight lines may be printed
misaligned. Make sure to align the Print Head after you install it.
See “Aligning the Print Head” on page 44 to perform Print Head Alignment using
the Operation Panel.
„ White Streaks
Cause
Action
Print Head nozzles are clogged.
See “When Printing Becomes Faint or Colors Are Incorrect” on page 38 and
perform any necessary maintenance operation.
„ Printed Paper Curls or Has Ink Blots
Cause
Action
Paper is too thin.
When printing data with high color saturation such as photographs or images in
deep color, we recommend using Photo Paper Pro or other Canon specialty
paper. See “Media Types You Cannot Use” on page 14.
„ Printed Surface Is Scratched/Paper Is Smudged
Cause
Action
Paper Feed Roller is dirty.
Clean the Paper Feed Rollers. Cleaning the Paper Feed Rollers will wear the
rollers, so perform this procedure only when necessary.
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller cleaning)”
on page 53.
Inside of the machine is dirty.
When performing duplex printing, if the specified page size does not match the
actual size of paper loaded in the paper source, the inside will become stained
with ink, causing printed paper to become smudged.
Perform the Bottom Plate Cleaning to clean the inside of the machine.
For details on cleaning, see “Cleaning the Inside of the Machine (Bottom plate
cleaning)” on page 54.
Note
To prevent the inside of the machine from getting stained, set the page size
correctly.
Printing on inappropriate type of paper.
z Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 14.
z When performing Borderless Printing, print quality may be reduced at the top
and bottom edges of the paper. Make sure that the paper you are using is
suitable for Borderless Printing.
For details, refer to “Printing Area” in the User’s Guide on-screen manual.
Troubleshooting
63
Cause
Action
Inappropriate Paper Thickness Lever
setting.
Adjust the position of the Paper Thickness Lever according to the type of paper
you are printing on.
See “Paper Handling” on page 13.
Depending on the printing content, the printing surface may become scratched
even for the types of paper to set the lever to the left. In this case, set the Paper
Thickness Lever to the right.
* Reset the Paper Thickness Lever to the left when you finish printing. If the
lever is not set back to the left, the inside of the machine is more likely to get
dirty due to the wider clearance between the print head and the loaded paper. It
may also reduce print quality.
Note
If the corners or edges of the paper are smudged, try to print with the Paper
Thickness Lever set to the right.
Printing graphics with the intensity
setting set too high.
Especially if you are using plain paper to print images with high intensity, the
paper may absorb too much ink and become wavy, causing paper abrasion.
When copying, refer to “Making Copies” in the User’s Guide on-screen manual
and reduce the Intensity setting. Then try printing again.
When printing from your computer, refer to “Print Results Not Satisfactory” in the
User’s Guide on-screen manual.
Printing beyond the recommended
printing area.
If you are printing beyond the recommended printing area of your printing paper,
the lower edge of the paper may become stained with ink.
Resize your original document in your application software.
For details on recommended printing area, refer to “Printing Area” in the User’s
Guide on-screen manual.
Paper is curled.
For Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded in the Rear Tray for a long time may cause the paper
to curl. If this happens, load the paper with the other side facing up. It may
resolve the problem.
We recommend putting unused paper back into the package and keep them on
a level surface.
For Other Paper
If you are using paper with either any of the corners or the whole printing
surface curled, the paper may become dirty, not feed properly, or both. Use such
paper after correcting paper curl as follows.
(1)With the printing side (A) facing up, cover the paper with a fresh sheet of
plain paper to avoid staining or scratching the surface.
(2)Roll up the paper in a direction opposite to paper curl as seen below.
(1)
(2)
(A)
(3)Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2
to 5 mm (B) in height.
(A)
(B)
We recommend printing curl-corrected paper one sheet at a time.
Note
Depending on the media type, the paper may be smudged or may not be fed
properly even if it is not curled.
In such case, follow the procedure described above in “For Other Paper” to curl
the paper before printing.
This may improve the print result.
64
Troubleshooting
„ Colors Are Uneven or Streaked
Cause
Action
Print Head nozzles are clogged.
See “When Printing Becomes Faint or Colors Are Incorrect” on page 38 and
perform any necessary maintenance operations.
Print Head is misaligned.
See “Aligning the Print Head” on page 44 to perform Print Head Alignment using
the Operation Panel.
The Print Result Not Satisfactory When Copying
Cause
Action
The original document is not loaded
correctly.
Check that the original is loaded correctly on the Platen Glass.
See “Loading Original Documents” on page 9.
The original document is not loaded
When loading the original on the Platen Glass, the side to be copied should be
with the side to be copied faced down. faced down.
The original document is a printout
from this machine.
Print quality may be reduced if you copy a printout.
Instead of copying a printout, print the original directly either from the digital
camera, memory card, or your computer.
The Platen Glass or the inner side of
the Document Cover is dirty.
Clean the Platen Glass and the inner side of the Document Cover.
See “Cleaning the Platen Glass and Document Cover” on page 52.
If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 61.
Printing Does Not Start
Cause
Action
Unnecessary print jobs are left in
queue. / Computer problems.
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
(1)Open the printer properties dialog box.
Refer to “Opening the Printer Properties Dialog Box Directly from Control
Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the
User’s Guide on-screen manual.
(2)Click the Maintenance tab and then View Printer Status.
The printer status monitor is displayed.
(3)Click Display Print Queue.
(4)Select Cancel All Documents on the Printer menu.
You may not be able to select this depending on the privileges of the
account.
(5)When the confirmation message is displayed, click Yes.
The print jobs are deleted.
(1)Click the printer icon in the Dock to display the list of print jobs in progress.
In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print
Center and double-click the name of your machine in the Printer List.
(2)Select the print job to delete and click
.
The print jobs are deleted.
Troubleshooting
65
Cause
Action
The machine is not ready.
Check if the Power lamp is lit green.
If the Power lamp is off, turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the
Power lamp stops flashing and remains lit green.
Note
When printing large data such as a photo or graphics, it may take longer to start
printing.
Paper Does Not Feed Properly
Cause
Action
Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 14.
Paper Feed Rollers are dirty.
Clean the Paper Feed Rollers. Cleaning the Paper Feed Rollers will wear the
rollers, so perform this procedure only when necessary.
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller cleaning)”
on page 53.
Paper not loaded properly.
Make sure of the following when you load paper in the machine.
z When loading two or more sheets of paper, align the edges of the sheets
before loading.
z Always load the paper in portrait orientation in the Rear Tray, regardless of
the printing orientation.
z Load the paper with the print side facing UP. Align the paper stack against
the right side of the Rear Tray and slide the Paper Guide so that it just
touches the left edge of the stack.
For details on loading paper, see “Loading Paper” on page 15.
Make sure that the paper stack does not exceed the load limit.
Too much paper loaded.
However, proper feeding of paper may not be possible at this maximum capacity
depending on the type of paper or environmental conditions (either very high or
low temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to around half.
For details on loading paper, see “Loading Paper” on page 15.
Foreign object in the Rear Tray.
Make sure that there are no foreign objects in the Rear Tray.
Envelopes not prepared nor loaded
properly.
z When printing on envelopes, see “Loading Envelopes” on page 17, and
prepare the envelopes before printing.
Once you have prepared the envelopes, load them in the machine in portrait
orientation. If the envelopes are placed in landscape orientation, they will not
feed properly.
z Set the Paper Thickness Lever to the right.
66
Troubleshooting
Paper Jams
Cause
Action
Paper jammed in the Paper Output Slot Remove the paper following the procedure below.
or the Rear Tray.
(1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output
Slot, whichever is easier.
z If the paper tears and a piece remains inside the machine, turn the machine
off, open the Scanning Unit (Printer Cover) and remove it.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit (Printer Cover), and turn it
back on.
z If you cannot pull the paper out, turn the machine off and turn it back on. The
paper will be ejected automatically.
(2)Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step (1), all print jobs in queue are canceled.
Reprint if necessary.
Note
z For details on how to load paper, see “Loading Printing Paper” on page 12.
z When reloading the paper in the machine, see “Paper Does Not Feed
Properly” on page 66 to confirm that you are using the correct paper and are
loading it into the machine correctly.
If you cannot remove the paper or the paper tears inside the machine, or if the
paper jam error continues after removing the paper, contact your Canon Service
representative.
Landscape credit card-sized paper
jammed inside the machine.
Do not load credit card-sized paper in landscape orientation.
Slowly pull out the paper from the Rear Tray and remove it.
If you cannot remove the jammed paper or the paper jam error continues after
removing the paper, contact your Canon Service representative.
Troubleshooting
67
Error Message Appears on the Computer Screen
„ Writing Error/Output Error/Communication Error
Cause
Action
The machine is not ready.
Confirm that the Power lamp is lit green.
If the Power lamp is off, turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the
Power lamp stops flashing and remains lit green.
If the Alarm lamp is lit orange, an error may have occurred on the machine. For
details on how to resolve the error, see “An Error Message Is Displayed on the
LCD” on page 57.
Printer port setting does not match the Check the printer port settings.
computer’s interface connecting the
* In the following instruction, “XXX” signifies your machine’s name.
machine.
(1)Log into a user account with the administrator privilege.
(2)Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then
Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
(3)Right-click the Canon XXX Printer icon, then select Properties.
(4)Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where “n” is a number) with Canon
XXX Printer appearing in the Printer column is selected for Print to the
following port(s).
If the port setting is not correct, reinstall the MP Drivers or change the port
setting according to the interface you are using.
The machine is not connected properly. Make sure that the USB cable is securely plugged in to the machine and the
computer.
z If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
z There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
MP Drivers are not installed properly.
The MP Drivers may not be installed properly. Uninstall them following the
procedure described in the PC Printing Guide on-screen manual and reinstall
them following the procedure described in your setup sheet.
68
Troubleshooting
„ Error No.: 300 Is Displayed
Cause
Action
The machine is not ready.
Confirm that the Power lamp is lit green.
If the Power lamp is off, turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the
Power lamp stops flashing and remains lit green.
If the Alarm lamp is lit orange, an error may have occurred on the machine. For
details on how to resolve the error, see “An Error Message Is Displayed on the
LCD” on page 57.
The machine is not connected properly. Make sure that the USB cable is securely plugged in to the machine and the
computer.
z If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
z There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
Your machine is not selected in Printer Select your machine’s name in Printer on the Print dialog box.
on the Print dialog box.
If your machine’s name does not appear in Printer, follow the procedure below
to check that the driver for your machine is installed to your computer.
(1)Select Print & Fax Preferences in Printer.
In Mac OS X v.10.2.8 or 10.3.x, select Edit Printer List in Printer.
(2)Check that your machine’s name is displayed in the list of printers and that
the check box is selected.
In Mac OS X v.10.2.8, check that your machine’s name is displayed in
Printer List.
(3)If your machine’s name is not displayed, click Add(+) to add the machine.
If you cannot add the machine, follow the procedure described in your setup
sheet to reinstall the MP Drivers.
„ Error No.: 1700/1710 Is Displayed
Cause
Action
The ink absorber is almost full.
See “The ink absorber is almost full. Press [OK] to continue printing. Contact the
service center.” in “An Error Message Is Displayed on the LCD” on page 57.
„ Error No.: 2001 Is Displayed
Cause
Action
No response from connected digital
camera or video camcorder. /
Connected digital camera or video
camcorder is not compatible with this
machine.
See “The ink absorber is almost full. Press [OK] to continue printing. Contact the
service center.” in “An Error Message Is Displayed on the LCD” on page 57.
Troubleshooting
69
„ Error No.: 2002 Is Displayed
Cause
Action
PictBridge compliant device is
connected via an unsupported USB
hub.
See “An unsupported USB hub is connected. Remove the hub.” in “An Error
Message Is Displayed on the LCD” on page 57.
Error Message Appears on a PictBridge Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge
compliant device and the countermeasures to clear them.
Note
z This section describes errors that are indicated on Canon-brand PictBridge compliant devices.
The error messages and operations may vary depending on the device you are using.
For errors on non-Canon PictBridge compliant devices, check the error message on the LCD and take
the appropriate action to clear the error. For details, see “An Error Message Is Displayed on the LCD”
on page 57.
z For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message
On PictBridge
Action
Compliant Device
“Printer in use”
If the machine is printing from the computer or warming up, wait until the job
ends. When it is ready, the machine starts printing automatically.
When printing first after changing the media type, the message asking you to
confirm the position of the Paper Thickness Lever may appear on the LCD on
the machine. If this message is displayed, make sure that the Paper Thickness
Lever is set appropriate, then press the OK button on the machine.
“No paper”
“Paper jam”
Load paper in the Rear Tray, and select Continue* in the display on your
PictBridge compliant device.
* To resume printing, you can also press the OK button on the machine instead
of selecting Continue on the camera.
Select Stop in the display on your PictBridge compliant device to stop printing.
Remove the jammed paper, load new paper, press the OK button on the
machine, and try printing again.
“Printer cover open”
“No print head”
Close the Scanning Unit (Printer Cover) on the machine.
The FINE Cartridge is not installed or the Cartridge may not be compatible with
this machine.
For details on how to resolve the error, see “The following ink cartridge cannot
be recognized. U051/U052/U053/U059” in “An Error Message Is Displayed on
the LCD” on page 57.
“Waste tank full”/
“Ink absorber full”
The ink absorber is nearly full.
For details on how to resolve the error, see “The ink absorber is almost full.
Press [OK] to continue printing. Contact the service center.” in “An Error
Message Is Displayed on the LCD” on page 57.
70
Troubleshooting
Error Message
On PictBridge
Action
Compliant Device
“No ink”/
z The FINE Cartridge has or may have run out of ink.
“Ink cassette error”
z The FINE Cartridge may not be installed properly or may not be compatible
with this machine.
Check the error message on the LCD and take the appropriate action to resolve
the error.
See “An Error Message Is Displayed on the LCD” on page 57.
“Hardware Error”
“Printer error”
FINE Cartridge errors have occurred. Replace the FINE Cartridge. See
“Replacing a FINE Cartridge” on page 46.
An error requiring servicing may have occurred. (Machine Power lamp flashes
green and Alarm lamp flashes orange alternately.)
Disconnect the USB cable between the machine and the PictBridge compliant
device, turn off the machine, and unplug the power cord of the machine from the
power supply. After a while, plug the power cord of the machine back in, turn on
the machine, and then reconnect the PictBridge compliant device to the
machine.
If the same error occurs, contact your Canon Service representative.
Cannot Print Properly via Bluetooth Communication
„ Printing Does Not Start
Cause
Action
Printing was started immediately after
turning on the machine.
Machine initialization lasts about 30 seconds. While the machine is initializing,
you cannot print through Bluetooth communication. Wait for about 30 seconds,
then retry printing.
„ Other Printing Troubles
Refer to the Bluetooth Guide on-screen manual.
Cannot Print Properly from a Photo Index Sheet
Cause
Action
“Failed to scan Photo Index Sheet.”
is displayed.
z Make sure the Photo Index Sheet is set in the correct position and orientation
on the Platen Glass.
z Make sure the Platen Glass and the Photo Index Sheet are not dirty.
z Make sure all required circles on the Photo Index Sheet are filled in. If the
filled circles on the sheet are not marked dark enough, the machine may not
scan the settings.
See “Printing by Using the Photo Index Sheet” on page 28.
Cannot Remove a Memory Card
Cause
Action
miniSD Card, microSD Card,
Contact your Canon service representative.
xD-Picture Card, MEMORY STICK
Duo, MEMORY STICK PRO Duo, or
RS-MMC is inserted into the machine
without attaching to the special adapter.
Important
Never attempt to remove a memory card using a thin stick or tweezers. Doing
so may damage the machine.
Troubleshooting
71
Scanning Problems
„ ScanGear Won’t Start
Cause
Action
The scanner driver (ScanGear) is not
installed.
Follow the procedure described in your setup sheet to reinstall the MP Drivers.
„ Other Scanning Troubles
Refer to the Scanning Guide on-screen manual.
The Document Cover Comes Off
Cause
Action
The Document Cover was opened too
hard.
If the Document Cover is opened too hard, it may come off. Reattach it
according to the following procedure.
(1) Insert the protrusion on one side of the Document Cover
hinge into the holder.
(2) Hold the middle of the Document Cover and press down
above the second protrusion as shown in the figure below to
reattach the Document Cover.
72
Troubleshooting
Appendix
How to Use the Documentation Provided
Printed Documentation
Setup Sheet
Be sure to read this sheet first.
This sheet includes instructions for setting up your machine and getting it ready
for use.
Quick Start Guide (This guide)
Read this guide when starting to use the machine.
After following instructions in your setup sheet, we recommend you read this
guide to familiarize yourself with the basic operation of some of the main
functions that can be performed on your machine.
On-screen Manuals
User’s Guide
Read this guide when starting to use the machine.
If the Quick Start Guide does not provide you enough information please refer to
the User’s Guide which can be installed from the Setup CD-ROM. This guide
provides detailed instructions for:
z copying
z printing from a memory card
z printing from your computer
z scanning
Additional guides are also available for advanced features.
Scanning Guide
Refer to this guide for full instructions on scanning operation and settings.
PC Printing Guide
Refer to this guide for full instructions on printer driver setting.
PC Photo Printing Guide (Windows only)
Refer to this guide for instructions on using the various application software
included on the Setup CD-ROM.
Bluetooth Guide
Refer to this guide for full instructions of printing from computers and devices
that support Bluetooth communication, and on troubleshooting them.
Appendix
73
Reading the On-screen Manuals
For detailed instructions on installing the on-screen manuals, refer to your setup sheet.
You can view the on-screen manuals in the following way:
To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the
desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen
Manual (where “XXX” is your machine’s name).
System Requirements
Browser: Windows HTML Help Viewer
Note
®
z Microsoft Internet Explorer 5.0 or later must be installed.
z The on-screen manual may not be displayed properly depending on your operating system or
Internet Explorer version. We recommend that you keep your system up to date with Windows
Update.
To view the on-screen manual, double-click the XXX On-screen Manual alias (where “XXX” is your
machine’s name) on the desktop.
System Requirements
Browser: Help Viewer
Note
z The on-screen manual may not be displayed properly depending on your operating system. We
recommend that you keep your system up to date.
z We recommend using Safari as your Web browser to view the HTML format on-screen
manuals. If Safari is not installed on your computer, download it from Apple Inc. website and
install it.
74
Appendix
Specifications
General Specifications
Printing resolution (dpi)
Interface
4800 (horizontal)* x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
USB 2.0 High Speed*1
Bluetooth 1.2 (Option) *2*3
1
*
A computer that complies with USB 2.0 Hi-Speed standard is required.
Since the USB 2.0 Hi-Speed interface is fully upwardly compatible with USB Full-
Speed (USB 1.1), it can be used at USB Full-Speed (USB 1.1).
*
*
2 JPEG only
3 Bluetooth connection is for printing only.
Print width
8 inches / 203.2 mm max.
(for Borderless Printing: 8.5 inches / 216 mm)
Acoustic noise level
Operating environment
Storage environment
Approx. 42.5 dB (A)*
* When printing in the highest print quality mode on Photo Paper Pro.
Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90% RH (no condensation)
Temperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supply
AC 100-240 V, 50/60 Hz
Power consumption
Printing (Copy): Approx. 14 W
Standby (minimum): Approx. 2.1 W
OFF: Approx. 0.9 W
External dimensions
Approx. 17.7 (W) x 13.9 (D) x 6.7 (H) inches /
Approx. 451 (W) x 353 (D) x 169 (H) mm
* With the Paper Support and Paper Output Tray retracted.
Weight
Approx. 6.1 kg (Approx. 13.3 lb.)
* With the FINE Cartridges installed.
Canon FINE Cartridges
Nozzles:
Black: 320 nozzles
Cyan/Magenta/Yellow: 384 x 3 nozzles
Copy Specifications
1 - 99 pages
Multiple copy
Intensity adjustment
Zoom
9 positions, Auto intensity (AE copy)
25% - 400% (1% unit)
Scan Specifications
Scanner driver
TWAIN / WIA (Windows Vista and Windows XP only)
Maximum scanning size
Scanning resolution
A4/Letter, 8.5" x 11.7" / 216 x 297 mm
Optical resolution (horizontal x vertical) max: 2400 dpi x 4800 dpi
Interpolated resolution max: 19200 dpi x 19200 dpi
Gradation (Input/Output)
16bit/8bit
48bit/24bit (RGB each 16bit/8bit)
Appendix
75
Camera Direct Print (PictBridge)
Paper size
Paper type
4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*, Credit card, 8" x 10" / 203.2
x 254.0 mm, A4, Letter, Wide*
* Can be selected only on certain Canon-brand PictBridge compliant devices.
Default (Selections based on the machine setting), Photo (Photo Paper Plus Glossy,
Glossy Photo Paper, Glossy Photo Paper “Everyday Use”, Photo Paper Glossy,
Photo Paper Plus Semi-gloss, Photo Stickers), Fast Photo (Photo Paper Pro), Plain
Paper (A4/Letter only)
Layout
Default (Selections based on the machine setting), Borderless, Bordered, N-up (2, 4,
9, 16)*1, 35-up*2
*1
Layout compatible with Canon-brand sticker above. Refer to “Compatible Media
Types” in the User’s Guide on-screen manual.
*2
Selected photos are printed in 35 mm film style layout (contact printing layout).
This print setting is only available with certain Canon PictBridge compliant
devices.
You can print shooting Info (Exif Data) on photos in list format, or in the margins of
specified photos.
Select Layout, then select the item displayed with the [i] icon.
(Note that this print setting cannot be used for some models.)
Image optimize
Default (Selections based on the machine setting), On, Off, “VIVID”*, “NR” (Noise
Reduction)*, “Face”*, “Red eye”*
* If using a Canon PictBridge compliant camera, you can select it.
Default (Off: No printing), Date, File No., Both, Off
Print data & file no.
Trimming
Default (Off: No trimming), On (follow camera’s setting), Off
Minimum System Requirements
Note
Conform to the operating system’s requirements when higher than those given here.
Operating System
Processor
RAM
Windows Vista
Pentium II (including compatible processors)
300 MHz
128 MB
Mac OS X v.10.4
Intel processor
PowerPC G3
256 MB
Windows XP SP1, SP2
Pentium II (including compatible processors)
Mac OS X v.10.2.8 - v.10.3
PowerPC G3
300 MHz
128 MB
128 MB
Note: Hard disk must be formatted as Mac OS
Extended (Journaled) or Mac OS Extended.
Windows 2000 Professional SP2, SP3, SP4
Pentium II (including compatible processors)
300 MHz
128 MB
Note: Operation can only be guaranteed on a
PC pre-installed Windows Vista, XP or 2000.
Browser
Internet Explorer 6.0-
Safari
Hard Disk Space
800 MB
450 MB
Note: For bundled software installation.
Note: For bundled software installation.
CD-ROM Drive
Required
Other restrictions
XGA 1024 x 768
z OmniPage SE: Windows 2000 Professional SP2 and SP3 not supported
z MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only)
z Some functions may not be available with Windows Media Center
76
Appendix
z To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon
inkjet printer.
Additional System Requirements for On-Screen Manuals
Browser: Windows HTML Help Viewer
Browser: Help Viewer
Note: Microsoft Internet Explorer 5.0 or later must be
installed. The on-screen manual may not be displayed
properly depending on your operating system or Internet
Explorer version. We recommend that you keep your
system up to date with Windows Update.
Note: The on-screen manual may not be displayed properly
depending on your operating system or Help Viewer
version. We recommend that you keep your system up to
date with Software Update.
Specifications are subject to change without notice.
Appendix
77
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the
machine safely. Do not attempt to use the machine in any way not described in this manual.
Warning
You may cause an electric shock, fire, or damage the machine if you ignore any of these safety
precautions.
Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners.
Power supply
Never attempt to plug in or unplug the machine from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist
the power cord. Do not place heavy objects on the power
cord.
Never plug the machine into a power socket that is shared
with other equipment (extension lead/cord, 2- or 3-way
adapter, etc.).
Never use the machine if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug
the machine at the power supply and call for service.
Periodically, unplug the machine and use a dry cloth to wipe
off any dust or dirt collected on the plug and the power outlet.
If the machine is placed at a location exposed to a lot of dust,
smoke, or high humidity, the dust collected on the plug
absorbs moisture and may cause insulation failure and fire.
If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving
the machine plugged in may cause fire, electric shock, or damage to the machine, depending on
the thunder storm.
Use the power cable included with the machine.
78
Safety Precautions
Cleaning the machine Use a damp cloth to clean the machine. Never use
flammable solvents such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical
components inside the machine, it could cause a fire or
electric shock.
Always unplug the machine from the power outlet before cleaning the machine.
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage
the machine.
Maintaining the
machine
Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside
the machine.
The machine contains high-voltage components. Never attempt any maintenance procedure not
described in this guide.
Working around the Do not use highly flammable sprays near the machine.
machine
This could cause a fire or electric shock if the spray comes into contact with electrical components
inside the machine.
Caution
You may cause injury or damage the machine if you ignore any of these safety precautions.
Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration.
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or
close to a heating source.
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation
free).
Do not place the machine on a thick rug or carpet.
Do not place the machine with its back attached to the wall.
Power supply
Ensure that the area around the power outlet is kept clear at
all times so you can easily unplug the power cord if
necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord.
Safety Precautions
79
Working around the Never put your hands or fingers in the machine while it is printing.
machine
When moving the machine, carry the machine at both ends.
Do not hold the rear side of the machine.
Do not place any object on the machine.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents
(alcohol, thinners, etc.) on top of the machine.
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for
service.
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak
and damage the machine.
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The
Platen Glass may break and cause injury.
FINE Cartridges (Ink For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.
Cartridges)
If a child ingests any ink, consult a doctor immediately.
Do not shake FINE Cartridges (Ink Cartridges).
Ink may spill out and stain clothing or the surrounding area.
Never touch the electrical contacts or Print Head Nozzles on
a FINE Cartridge (Ink Cartridge) after printing. The metal
parts may be very hot and could cause burns.
Do not throw FINE Cartridges (Ink Cartridges) into fire.
80
Safety Precautions
Legal Limitations on Use of Your Product and Use of
Images
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your
jurisdiction.
z
z
z
z
z
z
z
Paper money
z
z
z
z
z
z
z
z
Traveler’s checks
Money orders
Food stamps
Certificates of deposit
Passports
Postage stamps (canceled or uncanceled)
Identifying badges or insignias
Selective service or draft papers
Immigration papers
Internal revenue stamps (canceled or uncanceled)
Bonds or other certificates of indebtedness
Stock certificates
Checks or drafts issued by governmental
agencies
Copyrighted works/works of art without
permission of copyright owner
z
Motor vehicle licenses and certificates of title
Safety Precautions
81
Users in the U.S.A.
„ Regulatory Information
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10308
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and receiver.
z Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
z Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC
Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the
manual. If such changes or modifications should be made, you could be required to stop operation of
the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
„ Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to
the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when
purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and
service (a) for a period of one (1) year from the date of original purchase when delivered to you in
new condition in its original container or (b) for 90 days from the date of original purchase for
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized
Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new,
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a
refurbished Product, as determined by the Canon USA repair facility or the ASF.
Warranty repair or replacement shall not extend the original warranty period of the Product. A dated
proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will
satisfy this requirement. This warranty does not cover any accessories, or any consumables, such
as paper or ink cartridges, as to which there shall be no warranty or replacement.
82
Safety Precautions
This limited warranty shall only apply if the Product is used in conjunction with compatible
computers, peripheral equipment and software. Canon USA shall have no responsibility for such
items except for compatible Canon brand peripheral equipment covered by a separate warranty
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the
manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply
in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating
or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s
manual or other documentation, or services performed by someone other than a Canon USA
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the
Product as set forth in the user’s manual or other documentation for the Product.
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-
Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause
abnormally frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE
MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE
AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION,
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
Safety Precautions
83
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon USA offers a range of customer technical support* options:
z
Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to
z
z
z
Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040
Telephone Device for the Deaf (TDD-1-866-251-3752)
Repair or Exchange Service Options:
In the event service is required for the Product during the limited warranty period, Canon USA
offers two hardware support options:
Authorized Service Facility Carry-In / Mail-In Service
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option,
through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone
number of the ASF(s) near you may be obtained from Canon USA’s Web site at
www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-
828-4040, or any time while speaking to a technical support person. A Product covered by this
limited warranty will be repaired or exchanged, as determined by Canon USA, and returned
without charge by the ASF.
InstantExchange Service **
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over
the telephone, and you elect the InstantExchange option, a reference number will be issued to
you. You will be asked for the Product serial number and other information pertaining to your
Product and for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA.
After receipt of the replacement Product (with instructions and a prepaid waybill), follow the
enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product
must be returned in the shipping carton in which the replacement Product was packed and
include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF
SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS
WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO
RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).
InstantExchange Service exchanges your Product with a replacement Product, which will
normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday
through Friday, except holidays. Canon USA does not guarantee same day shipment in the
event of the occurrence of factors beyond its reasonable control. The replacement Product you
receive may be a refurbished or reconditioned unit and will be covered for the balance of the
period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU
WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL
RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME
THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only
during the express limited-warranty period for your Product and only in the continental United
States, Alaska and Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state.
* Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement
units.
84
Safety Precautions
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
©2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and
may also be a registered trademark in other countries.
Safety Precautions
85
Index
Printing Photographs (Display photo) 25
Printing from Your Computer
Macintosh 30
A
Appendix 73
Windows 29
Printing Photographs Directly from a Compliant
Device 32
B
Before Using the Machine 2
PictBridge print settings 34
C
Canon U.S.A., INC. LIMITED WARRANTY - USA
R
Only 82
Replacing a FINE Cartridge 46
ink status information 46
Routine Maintenance 38
Cleaning
exterior 52
inside 54
platen glass and document cover 52
protrusions inside the machine 55
roller 53
S
Safety Precautions 78
Scanning Images 31
Specialty Media 12
Specifications 75
Copying 20
E
Error Message 57
T
Troubleshooting 56
Turning off the Machine 8
Turning on the Machine 8
H
Handling the Original Document 9
L
Legal Limitations on Use of Your Product and Use
of Images 81
Loading Original Documents 9
Loading Printing Paper
envelopes 17
paper 15
recommended paper and requirements 13
small-sized paper 19
M
Media
cannot use 14
specialty 12
Media Type 13
Memory Card
inserting 24
removing 25
supported by this machine 23
N
Nozzle Check Pattern
examining 40
printing 39
P
Print Head
aligning 44
cleaning 42
deep cleaning 43
Printing from a Memory Card
Photo Index Sheet 28
86
Index
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description
Order #
FINE Cartridges
PG-30 Black
CL-31 Color
PG-40 Black
CL-41 Color
1899B002
1900B002
0615B002
0617B002
Canon Specialty Papers
All Occasion Photo Cards (4" x 8"/ 50 sheets)
Glossy Photo Paper Credit Card Size (100 sheets)
High Resolution Paper (8.5" x 11"/ 100 sheets)
Matte Photo Paper (4" x 6"/ 120 sheets)
Matte Photo Paper (8.5" x 11"/ 50 sheets)
Photo Paper Glossy (4" x 6"/ 50 sheets)
1029A069
9157A023
1033A011
7981A014
7981A004
0775B021
0775B022
0775B023
0775B024
9981A006
9981A005
0041B005
0041B006
7980A007
7980A012
7980A022
7980A019
7980A006
1686B014
1686B017
1686B020
1029A014
1029A027
1029A059
1029A004
1029A028
0001C001
Photo Paper Glossy (4" x 6"/ 100 sheets)
Photo Paper Glossy (8.5" x 11"/ 50 sheets)
Photo Paper Glossy (8.5" x 11"/ 100 sheets)
Photo Paper Plus Double Sided (5" x 7"/ 10 sheets)
Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets)
Photo Paper Plus Double Sided Album Kit (5" x 7")
Photo Paper Plus Double Sided Album Kit (8.5" x 11")
Photo Paper Plus Glossy (4" x 6"/ 20 sheets)
Photo Paper Plus Glossy (4" x 6"/ 50 sheets)
Photo Paper Plus Glossy (4" x 6"/ 120 sheets)
Photo Paper Plus Glossy (5" x 7"/ 20 sheets)
Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)
Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)
Photo Paper Plus Semi-gloss (8" x 10" / 20 sheets)
Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)
Photo Paper Pro (4" x 6"/ 20 sheets)
Photo Paper Pro (4" x 6"/ 75 sheets)
Photo Paper Pro (8" x 10"/ 20 sheets)
Photo Paper Pro (8.5" x 11"/ 15 sheets)
Photo Paper Pro (8.5" x 11"/ 30 sheets)
Photo Stickers (16 stickers/sheet, 5 sheets/pack)
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark
or trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY
®
®
STAR partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
The following FINE Cartridges are compatible with this product.
For information on product specifications, please visit our website at
QT5-1007-V01
XXXXXXXX
© CANON INC. 2007
PRINTED IN VIETNAM
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