Maintenance and Service
Guide
HP Pavilion zd8000 Notebook PC
Document Part Number: 372712-002
February 2008
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18
2 Troubleshooting
3.1 Serial Number Location. . . . . . . . . . . . . . . . . . . . . . 3–1
4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives. . . . . . . . 4–3
4.4 Preventing Electrostatic Damage. . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions. . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . 4–7
Maintenance and Service Guide
1
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Contents
5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40
5.18 USB Digital Drive Board. . . . . . . . . . . . . . . . . . . 5–48
5.20 Modem Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing
Index
2
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Product Description
1.1 Features
■
The following processors are available, varying by
notebook model:
❏ Intel Pentium 4 560 (3.6-GHz) with 800-MHz front
side bus (FSB) with HT Technology
❏ Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with
HT Technology
■
The following displays are available, varying by
notebook model:
❏ 17.0-inch WSXGA+WVA (1680 × 1050) with
Brightview TFT display with over 16.7 million colors
❏ 17.0-inch WXGA+WVA (1440 × 900) with Brightview
TFT display with over 16.7 million colors
❏ 17.0-inch WXGA+WVA (1440 × 900) TFT display with
over 16.7 million colors
■
■
■
100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
256-MB DDR2 synchronous DRAM (SDRAM) at 400 and
533 MHz, expandable to 2.0 GB
Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
■
■
Full-size Windows keyboard with full-size numeric keypad
TouchPad pointing device, including a dedicated vertical
scroll region and a button that enables/disables TouchPad
operation.
■
Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
1–2
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Product Description
■
■
Integrated high-speed 56K modem with RJ-11 jack
Integrated wireless support for Mini PCI IEEE 802.11b and
802.11b/g WLAN device
■
■
Support for one Type II PC Card slot, with support for both
32-bit (CardBus) and 16-bit PC Cards
External 180- and 135-watt AC adapter with 3-wire power
cord, varying by notebook model
■
■
12-cell Li-Ion battery pack
Stereo speakers with volume up, volume mute, and volume
down buttons
■
Support for the following optical drives:
❏ 8X Max DVD RW/R and CD-RW Combo Drive
❏ 24X Max DVD/CD-RW Combo Drive
Connectors:
■
❏ External monitor
❏ Universal Serial Bus (USB) v. 2.0 (four ports)
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ Audio-out (headphone)
❏ Audio-in (microphone)
❏ Power
❏ IEEE 1394 (select models only)
❏ S-Video-out (select models only)
❏ Infrared
❏ Expansion port 2
❏ Digital Media Slot
❏ Digital drive bay
❏ ExpressCard
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Product Description
1.2 Resetting the Notebook
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.16, “System Board,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1.3 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:
■
■
■
■
■
■
■
■
Standby
Hibernation
Setting customization by the user
Hotkeys for setting the level of performance
Battery calibration
Lid switch standby/resume
Power/standby button
Advanced Configuration and Power Management (ACPM)
compliance
1–4
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Product Description
1.4 External Components
The external components on the front of the notebook are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
Item
Component
Function
1
2
3
Display release latch
Stereo speakers (2)
Power/standby light
Opens the notebook.
Produce stereo sound.
■ On: Notebook is turned on.
■ Blinking: Notebook is in standby.
■ Off: Notebook is off.
4
Battery light
■ On: Battery pack is charging.
■ Blinking: Battery pack has reached a
low-battery condition.
5
6
AC power light
On: Notebook is receiving AC power.
Hard drive activity light On: A notebook drive is being accessed.
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Product Description
The external components on the right side of the notebook are
shown below and described in Table 1-2.
Right-Side Components
Table 1-2
Right-Side Components
Item
Component
Function
1
Digital Media Slot
Supports the following optional digital
media: Secure Digital (SD) Memory Card,
Secure Digital Input/Output (SD I/O),
Memory Stick, Memory Stick Pro,
MultiMediaCard, xD-Picture Card, and
SmartMedia card.
2
3
ExpressCard slot
1394 port
Supports an optional ExpressCard.
Connects an optional 1394a device such
as a scanner, digital camera, or digital
camcorder.
1–6
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Product Description
Table 1-2
Right-Side Components (Continued)
Item
Component
Function
4
Expansion port 2
PC Card eject button
PC Card slot
Connects to an optional notebook
expansion product.
5
6
Ejects an optional PC Card from the
PC Card slot.
Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
Also serves as a storage location for the
optional mobile remote control.
7
8
Digital drive bay
Supports an optional USB digital drive.
Digital drive eject
button
Ejects an optional USB digital drive from the
digital drive bay.
9
USB ports (2)
Connect an optional 1.1- or 2.0-compliant
USB device.
10
11
12
RJ-11 (modem) jack
RJ-45 (network) jack
Exhaust vent
Connects the modem cable.
Connects an optional network cable.
Provides airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs or
clothing, to block airflow.
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Product Description
The external components on the left side of the notebook are
shown below and described in Table 1-3.
Left-Side Components
Table 1-3
Left-Side Components
Item Component
Function
1
Exhaust vent
Provides airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
2
3
4
USB port
Connects an optional 1.1- or 2.0-compliant
USB device.
Audio-in
(microphone) jack
Connects an optional monaural
microphone.
Audio-out
(headphone) jack (2)
Connect optional headphones or powered
stereo speakers. Also connects the audio
function of an audio/video device such as
a television or VCR.
5
Optical drive
Supports an optical disc. The type of
optical drive, such as a combination
CD-ROM/DVD-ROM, varies by model.
1–8
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Product Description
The external components on the rear panel of the notebook are
shown below and described in Table 1-4.
Rear Panel Components
Table 1-4
Rear Panel Components
Item
Component
Function
1
Security cable slot
Attaches an optional security cable to the
notebook.
2
3
Power connector
USB port
Connects an AC adapter.
Connects an optional 1.1- or 2.0-compliant
USB device.
4
S-Video-out jack
Connects an optional S-Video device,
such as a television, VCR, camcorder,
projector, or video capture card.
5
6
External monitor port
Exhaust vent
Connects an optional VGA external
monitor or projector.
Provides airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
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Product Description
Table 1-5
Standard Keyboard Components
Item
Component
Function
1
caps lock key
Enables caps lock and turns on the
caps lock light.
2
f1 to f12 keys (12)
Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
3
4
num lock key
Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
Keypad keys (15)
Arrow keys
In Windows, can be used like the keys
on an external numeric keypad.
5
6
Moves the cursor around the screen.
Windows
applications key
In Windows, displays a shortcut menu
for items beneath the pointer.
7
8
Windows logo key
In Windows, displays the Windows
Start menu.
fn key
Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.
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Product Description
Table 1-6
Upper Keyboard Components
Item
Component
Power/standby button
Function
1
When the notebook is:
■ Off, press to turn on the notebook.
■ On, briefly press to initiate standby.
■ In standby, briefly press to resume from
standby.
■ In hibernation, briefly press to restore
from hibernation.
If the system has stopped
✎
responding and Microsoft Windows
shutdown procedures cannot be
used, press and hold the
power/standby button for at least
4 seconds to turn off the notebook.
2
Exhaust vents
Provide airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
3
4
5
6
Volume down button
Volume mute button
Volume up button
Decreases system volume.
Mutes or restores system volume.
Increases system volume.
Quick Launch buttons
(2)
Launch default multimedia, digital
imaging, or music applications (varies by
model).
To reassign another application to a Quick
Launch button, refer to “Using Custom
Assignments and Schemes” in Chapter 2
of the Hardware and Software Guide
included with the notebook.
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Product Description
Table 1-7
Notebook Top Components
Item
Component
Function
1
TouchPad
Moves the pointer and selects or
activates items on the screen.
2
3
4
TouchPad light
TouchPad button
Wireless button
On: TouchPad is enabled.
Enables/disables the TouchPad.
Turns the wireless network device on and
off (select models only).
Wireless light
On: An integrated wireless device has
been enabled.
5
6
7
8
Caps lock light
On: caps lock is on.
Num lock light
On: num lock or the numeric keypad is on.
Scrolls up or down.
TouchPad scroll zone
Left and right TouchPad
buttons
Function like the left and right buttons on
an external mouse.
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Product Description
The external components on the bottom of the notebook are
shown below and described in Table 1-8.
Bottom Components
Table 1-8
Bottom Components
Item
Component
Function
1
Exhaust vents (4)
Provide airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a
hard surface, such as a printer, or
a soft surface, such as pillows,
thick rugs or clothing, to block
airflow.
1–16
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Product Description
Table 1-8
Bottom Components (Continued)
Item
Component
Function
2
Fans (2)
Provide airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct fans. Do not allow a hard
surface, such as a printer, or a
soft surface, such as pillows,
thick rugs or clothing, to block
airflow.
3
Hard drive bay
Holds the internal hard drive.
Mini PCI compartment
Holds an optional wireless LAN device.
To prevent an unresponsive
Ä
system and the display of a
warning message, install only a
Mini PCI device authorized for
use in your notebook by the
governmental agency that
regulates wireless devices in your
country. If you install a device
and then receive a warning
message, remove the device to
restore notebook functionality.
Then contact Customer Care.
4
5
Battery bay
Holds a battery pack.
Battery pack release latch
Releases a battery pack from the
battery bay.
6
7
Label areas (2)
Contains the notebook serial number
and other applicable regulatory labels.
Memory module
compartment
Contains two memory slots that support
replaceable memory modules. The
number of preinstalled memory
modules varies by notebook model.
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Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■
■
■
■
■
■
■
■
Memory module
Mini PCI communications devices
Hard drive
Display
Keyboard and TouchPad
Audio
Intel Pentium 4 processors
PC Card
ÄCAUTION: To properly ventilate the notebook, allow at least a 7.6--cm
(3-inch) clearance on the left and right sides of the notebook.
The notebook uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.
1–18
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2
Troubleshooting
WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
Å
2.1 Computer Setup
Computer Setup is a system information and customization utility
that can be used even when your operating system is not working
or will not load. This utility includes settings that are not
available in Windows.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the Main, Security, Advanced, or Tools menus:
1. Turn on or restart the notebook. Press f10 while the
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
❏ To change the language, use the cursor control keys
to navigate to the Advanced menu.
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.
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Troubleshooting
2. Select the Main, Security, Advanced, or Tools menu.
3. To close Computer Setup and restart the notebook:
❏ Select Exit > Exit Saving Changes, and then press enter.
– or –
❏ Select Exit > Exit Discarding Changes, and then
press enter.
– or –
❏ Select Exit > Load Setup Defaults, and then press enter.
4. When you are prompted to confirm your action, press f10.
Selecting from the Main Menu
Table 2-1
Main Menu
Select
To Do This
System Information
■ Change the system time and system date.
■ View identification information about the
notebook.
■ View specification information about the
processor, memory and cache size, and
system ROM.
2–2
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Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Administrator Password
Enter, change, or delete an Administrator
password.
Power-on Password
DriveLock Passwords
Enter, change, or delete a power-on password.
Enable/disable DriveLock; change a DriveLock
user or master password.
DriveLock Settings are accessible only
✎
when you enter Computer Setup by turning
on (not restarting) the notebook.
Password Options
Enable/disable:
■ QuickLock
(Password options can
be selected only when
a power-on password
has been set.)
■ QuickLock on standby
■ QuickBlank
To enable QuickLock on standby or
✎
QuickBlank, you must first enable
QuickLock.
Device Security
Enable/disable:
■ Diskette drive startup*
■ CD-ROM or diskette startup
Settings for a DVD-ROM can be entered
in the CD-ROM field.
✎
*Not applicable to SuperDisk LS-120 drives.
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Troubleshooting
Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select
To Do This
Language
Boot Order
Change the Computer Setup language.
Enable/disable MultiBoot, which sets a startup
sequence that can include most bootable devices
and media in the system.
Accessibility Options
Video Memory
Allows electronic and information technology to
be accessible to people with varying ranges of
abilities.
Displays the amount of video memory available
on the notebook.
Selecting from the Tools Menu
Table 2-4
Tools Menu
Select
To Do This
Hard Drive Self Test
Run a quick comprehensive self test on hard
drives in the system that support the test features.
2–4
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Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2-5
Flowchart Description
2.1
2.2
“Flowchart 2.2—No Power, Part 1”
2.3
“Flowchart 2.3—No Power, Part 2”
2.4
“Flowchart 2.4—No Power, Part 3”
2.5
“Flowchart 2.5—No Power, Part 4”
2.6
“Flowchart 2.6—No Video, Part 1”
2.7
“Flowchart 2.7—No Video, Part 2”
2.8
“Flowchart 2.9—No Operating System (OS) Loading”
“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
“Flowchart 2.13—No OS Loading, Diskette Drive”
2.9
2.10
2.11
2.12
2.13
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Troubleshooting
Table 2-5
Flowchart Description
2.14
2.15
2.16
2.17
2.18
2.19
2.20
“Flowchart 2.14—No OS Loading, Optical Drive”
“Flowchart 2.15—No Audio, Part 1”
“Flowchart 2.16—No Audio, Part 2”
“Flowchart 2.17—Nonfunctioning Device”
“Flowchart 2.18—Nonfunctioning Keyboard”
“Flowchart 2.19—Nonfunctioning Pointing Device”
“Flowchart 2.20—No Network/Modem Connection”
2–6
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Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Is there
power?
“Flowchart
2.2—No Power,
Part 1.”
Y
N
N
N
N
Check
LED board,
speaker
Beeps,
LEDs, or error
messages?
N
connections.
Go to
All drives
working?
Y
Y
Y
Y
“Flowchart
2.17—Nonfunction
ing Device.”
Y
Y
Y
Go to
“Flowchart
2.6—No Video,
Part 1.”
Is there video?
(no boot)
Go to
“Flowchart
2.18—Nonfunction
ing Keyboard” or
“Flowchart
2.19—Nonfunction
ing Pointing
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.9—NoOperating
System (OS)
Loading.”
Device.”
Is the OS
loading?
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
Connecting
to network
or modem?
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Is there
sound?
End
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Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
expansion base
(if applicable).
N
N
N
Go to
“Flowchart
2.3—No Power,
Part 2.”
Power up
on battery
power?
Power up
on battery
power?
Reset
power.*
Y
Y
N
Y
Y
N
Y
Go to
“Flowchart
2.4—No Power,
Part 3.”
Power up
on AC
Power up
on AC
power?
Reset
power.*
power?
Power up in
docking
device?
Done
*NOTES
1. On select models, there is a separate
reset button.
reset using the standby switch and
switch.
1. Reseat the power cables in the
expansion base and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.
Y
N
Go to
Power up
in expansion
base?
“Flowchart
Done
2.8—Nonfunctioning
Expansion Base (if
applicable).”
2–8
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Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery by
recharging it,
moving it to
another notebook,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Go to
“Flowchart
2.4—No Power,
Part 3.”
Done
Power on?
Y
Done
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Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Plug directly
into AC outlet.
Y
Power LED
Done
on?
N
Reseat AC adapter
in notebook and
at power source.
Y
Power on?
Done
N
Y
External
N
Y
Internal or
external AC
adapter?
Replace external
AC adapter.
Try different
outlet.
Power outlet
active?
Internal
N
Y
Go to
“Flowchart
2.5—No Power,
Part 4.”
Power on?
Done
Replace
power cord.
Power on?
Done
N
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Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”
Open
notebook.
Y
Reseat loose
Loose or
damaged
parts?
components and
boards and
replace damaged
items.
N
Close
notebook and
retest.
N
Replace the following items (if applicable).
Check notebook operation after each
replacement:
Power on?
1. Internal DC-DC converter*
2. Internal AC adapter
Y
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to
prevent shorting out among components.
Done
Maintenance and Service Guide
2–11
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Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Expansion base
Go to
*NOTE: To change from internal to
external display, use the hotkey
combination.
Stand-alone
or expansion
base?
“Flowchart
2.7—No Video,
Part 2.”
Stand-alone
Y
Internal or
external
display*?
Adjust
brightness.
Video OK?
Done
N
Internal
External
Press lid
switch to ensure
operation.
A
Adjust
brightness.
Y
Y
Video OK?
Done
Video OK?
Done
N
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and notebook display (if applicable)
Check for bent
pins on cable.
2. Display
3. System board
N
N
Replace
system
board.
Try
another
display.
Internal and
external
Video OK?
Done
video OK?
Y
Y
Done
2–12
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Remove
notebook from
expansion base,
if connected.
Adjust
display
brightness.
of external
monitor.
N
Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Video OK?
Video OK?
Done
Y
N
Check that notebook is properly
seated in expansion base, for
bent pins on cable, and for
monitor connection.
Try another
external
monitor.
Y
Y
Internal
and external
video OK?
Video OK?
Done
N
N
Go to
“Flowchart
Adjust external
monitor display.
2.8—Nonfunctioning
Expansion Base (if
applicable).”
Maintenance and Service Guide
2–13
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Troubleshooting
Flowchart 2.8—Nonfunctioning Expansion Base
(if applicable)
Nonfunctioning
expansion base.
Reseat power
cord in expansion
base and
power outlet.
Check voltage
setting on
expansion base.
Reinstall
notebook into
expansion base.
Y
Reset monitor
cable connector at
expansion base.
Expansion
base
operating?
Done
N
Y
Expansion
base
Done
Replace the following expansion base
components one at a time. Check
notebook operation after each
replacement.
operating?
N
1. Power supply
2. I/O board
Remove
3. Backplane board
notebook, reseat
all internal parts,
and replace any
damaged items in
expansion base.
4. Switch box
5. Expansion base motor mechanism
2–14
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*
Reseat power
cord in expansion
base and
power outlet.
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”
No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from CD- or DVD-ROM drive,
go to “Flowchart 2.14—No OS Loading,
Optical Drive.”
No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”
*NOTE: Before beginning troubleshooting,
always check cable connections, cable ends,
and drives for bent or damaged pins.
Maintenance and Service Guide
2–15
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Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.
Y
Go to
“Flowchart
2.11—No OS
Loading,
Nonsystem
disk
message?
Hard Drive, Part 2.”
N
Reseat
external
hard drive.
Y
N
OS loading?
Done
N
Y
Boot
from
CD?
N
Go to
Boot
from
diskette?
“Flowchart
2.13—No OS
Loading,
Check the Setup
utility for correct
booting order.
Diskette Drive.”
Y
Y
Change boot
priority through
the Setup utility
and reboot.
N
Boot
from
hard drive?
N
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Boot
from
hard drive?
Done
2–16
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Reseat
hard drive.
Hard Drive, Part 1.”
N
1. Replace
hard drive.
2. Replace
system board.
CD or
diskette in
drive?
Y
Hard drive
accessible?
Done
Y
N
Y
Remove
diskette and
reboot.
Run FDISK.
Y
N
Create partition,
and then format
hard drive to
bootable
Boot
from
hard drive?
Done
partitioned?
c:\ prompt.
N
N
N
Go to
“Flowchart
2.13—No OS
Loading,
Boot
from diskette
drive?
Hard drive
formatted?
Diskette Drive.”
Y
Y
Y
Format hard drive
and bring to
a bootable
c:\ prompt.
Hard drive
accessible?
Notebook
booted?
Load OS using
Done
Operating
System Disc (if
applicable).
N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Maintenance and Service Guide
2–17
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Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
N
System
Install OS
files on hard
and reboot.
drive?
Y
Y
Y
Y
Virus
on
hard drive?
OS
loading from
hard drive?
Clean virus.
Done
N
N
N
Run SCANDISK
and check for
bad sectors.
Replace
hard drive.
Diagnostics
on diskette?
N
Run diagnostics
and follow
recommendations.
Can bad
sectors
be fixed?
Replace
hard drive.
Y
N
Boot from
hard drive?
Fix bad
sectors.
Replace
hard drive.
Y
Done
2–18
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
Reseat
diskette drive.
OS
loading?
Done
from
diskette drive.
N
Y
Y
N
N
Y
N
in drive?
Install bootable
diskette and
Nonsystem
disk message?
reboot notebook.
N
Y
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Boot
from another
device?
“Flowchart
2.17—Nonfunction
ing Device.”
Y
Y
1. Replace
Nonsystem
diskette drive.
board.
Diskette
drive enabled
in the Setup
utility?
Enable drive
and cold boot
notebook.
N
N
loading?
Reset the
notebook. Refer to
Section 1.2,
“Resetting the
Notebook,” for
instructions.
Done
Is diskette
drive boot
order
correct?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Change boot
priority using
the Setup utility.
Maintenance and Service Guide
2–19
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Troubleshooting
Flowchart 2.14—No OS Loading, Optical Drive
Y
N
No OS
Install bootable
disc and
Bootable
disc in
drive?
Disc
in drive?
loading from
CD-ROM or
reboot
DVD-ROM drive.
notebook.
N
Y
Install
bootable disc.
Try another
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
N
Boots from
CD or DVD?
Reseat
drive.
Done
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
N
Y
Booting
from another
device?
Reset the
notebook. Refer to
Section 1.2,
“Resetting the
Notebook,” for
instructions.
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Boot
order
correct?
N
Correct boot
order using
the Setup utility.
2–20
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.15—No Audio, Part 1
Y
N
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
Y
Y
Go to
“Flowchart
2.16—No Audio,
Part 2.”
Notebook in
expansion base
(if applicable)?
Internal
audio?
Undock
N
Go to
Replace the following expansion base
“Flowchart
components one at a time, as applicable.
Check audio status after each change.
1. Reseat expansion base audio cable.
2.16—No Audio,
Part 2.”
5. Replace backplane board.
6. Replace I/O board.
Y
Go to
“Flowchart
Audio?
Done
2.17—Nonfunctioning
Device.”
N
Maintenance and Service Guide
2–21
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Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
N
Audio
Reload
audio drivers.
driver in OS
configured?
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Y
Replace audio
board and
speaker
Audio?
Audio?
Done
connections
in notebook
(if applicable).
Y
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
2–22
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from
the notebook and inspect cables and plugs for
bent or broken pins or other damage.
N
Y
Fix or
replace
broken item.
Clear
CMOS.
Any physical
device detected?
Go to
“Flowchart
2.9—No
Reattach device.
Close notebook,
plug in power,
and reboot.
Operating System
(OS) Loading.”
Replace hard drive.
N
N
Replace NIC.
If integrated NIC,
replace system
board.
Device
boots
properly?
Device
boots
properly?
Y
Y
Replace diskette
drive.
Done
Done
Maintenance and Service Guide
2–23
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Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect notebook
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
2–24
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.
Connect notebook
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
Maintenance and Service Guide
2–25
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Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.
N
Network
or modem
jack active?
Replace jack
or have jack
activated.
Y
N
Y
Y
N
Connect
to nondigital
line.
Digital
line?
Y
Reload
drivers and
reconfigure.
NIC/modem
configured
in OS?
Done
OK?
N
Disconnect all
power from
the notebook
and open.
Replace
NIC/modem
(if applicable).
Y
Reseat
NIC/modem
(if applicable).
OK?
Done
N
Replace
system
board.
2–26
Maintenance and Service Guide
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3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook.
Serial Number Location
Maintenance and Service Guide
3–1
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components
Spare Part
Item Description
Number
1
Display assemblies (include wireless antenna boards and cables)
17.0-inch, WSXGA+WVA with Brightview
17.0-inch, WXGA+WVA with Brightview
17.0-inch, WXGA+WVA
374723-001
374722-001
374721-001
2
Switch cover
For use on notebook models with wireless
For use on notebook models without wireless
374754-001
380444-001
3
4
LED Board (includes cable)
378771-001
Keyboards
Belgium
Brazil
374741-181
374741-201
374741-081
374741-051
374741-121
374741-041
374741-151
374741-B31
374741-061
374741-161
374741-091
374741-131
374741-171
Spain
374741-071
374741-101
374741-111
374741-031
374741-001
Sweden/Finland
Switzerland
United Kingdom
Asia Pacific,
Australia,
Canada,
Hong Kong,
People’s
Republic of
China, and
the United
States
Denmark
France
French Canada
Germany
Greece
International
Italy
Latin America
Norway
Portugal
Saudi Arabia
5
6
Top cover (includes TouchPad)
Broadcomm Bluetooth® wireless board
374750-001
376651-001
Maintenance and Service Guide
3–3
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Illustrated Parts Catalog
Notebook Major Components
3–4
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Spare Part
Number
Item Description
7
System boards (include disk cell RTC battery)
M24P with 256 MB RAM
M24P with 128 MB RAM
M22P with 64 MB RAM
374711-001
374709-001
374707-001
8
9
Audio/USB board (includes cable)
Processors (include thermal pad)
374761-001
Intel Pentium 4 560 (3.6-GHz)
Intel Pentium 4 550 (3.4-GHz)
Intel Pentium 4 540 (3.2-GHz)
Intel Pentium 4 530 (3.0-GHz)
Intel Pentium 4 520 (2.8-GHz)
377213-001
374718-001
374717-001
374716-001
374715-001
10
Heat sink module (includes left fan and
380030-001
thermal paste)
11
12
13
14
Modem board
374758-001
380029-001
380027-001
Base enclosure middle fan
Base enclosure right fan
Optical drives (include bezel)
Dual Format, Double Layer
8X Dual Format, Light Scribe
8X DVD RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
382079-001
383608-001
374737-001
374735-001
15
Base enclosure
374752-001
378521-001
Speakers
Left
Right
16a
16b
Maintenance and Service Guide
3–5
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Illustrated Parts Catalog
Notebook Major Components
3–6
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Spare Part
Number
Item Description
17
Hard drives (include frame)
7200-rpm
60-GB
5400-rpm
100-GB
80-GB
4200-rpm
100-GB
80-GB
374732-001
374730-001
374729-001
374728-001
378767-001
380258-001
374731-001
60-GB
40-GB
18
Mini PCI communications cards
802.11b/g, for use in most of the world (MOW)
802.11b/g, for use in the rest of the world (ROW)
802.11a/b/g combination card, for use in the
United States
373047-001
373048-001
376650-001
19
20
Infrared board (includes cable)
374760-001
Memory modules (400-MHz DDR2)
1024 MB
512 MB
256 MB
374726-001
374725-001
374724-001
21
USB digital drive board
374759-001
374746-001
Miscellaneous Plastics Kit
Includes:
22a
22b
Hard drive cover (includes 4 captive screws)
Memory module compartment cover (includes 2 captive screws)
Not illustrated:
Notebook feet
SD Card slot space saver
PC Card slot space saver
23
Battery pack, 12-cell, 2.2-AHr
374762-001
Maintenance and Service Guide
3–7
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Illustrated Parts Catalog
3.3 Miscellaneous Plastics Kit
Table 3-2
Spare Part Number 374746-001
Spare Part
Number
Item Description
1
2
3
4
5
Hard drive cover (includes 4 captive screws)
Memory module compartment cover (includes 2 captive screws)
Notebook feet (7)
SD Card slot space saver
PC Card slot space saver
3–8
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
3.4 Mass Storage Devices
Table 3-3
Spare Part Number Information
Spare Part
Number
Item Description
1
2
Optical drives
Dual Format, Double Layer
8X Dual Format, Light Scribe
8X DVD RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
382079-001
383608-001
374737-001
374735-001
Hard drives (include frame)
7200-rpm
60-GB
5400-rpm
100-GB
80-GB
4200-rpm
100-GB
80-GB
374732-001
374730-001
374729-001
374728-001
378767-001
380258-001
374731-001
60-GB
40-GB
Maintenance and Service Guide
3–9
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Illustrated Parts Catalog
3.5 Media Center Edition Accessories
Table 3-4
Spare Part Number Information
Spare Part
Description
Item
Number
1
2
3
4
Dual TV Tuner/Digital Video Recorder
TV tuner stand
377553-001
377559-001
377555-001
375705-001
TV tuner AC adapter
Media Center mini remote control
Not illustrated:
Audio/Video Cable Kit
Coaxial Cable Kit
Entertainment Y-cable
Miscellaneous Cable Kit
377557-001
377556-001
375759-001
377558-001
3–10
Maintenance and Service Guide
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Illustrated Parts Catalog
3.6 Miscellaneous (Not Illustrated)
Table 3-5
Spare Part Information
Spare Part
Number
Description
AC adapters
180 watt, 3-wire plug—for use on all notebook models
374743-001
135 watt, 3-wire plug—for use only on notebook models with 378768-001
Intel Pentium 4 530 (3.0-GHz) and Intel Pentium 4 520
(2.8-GHz) processors
HP remote control
371694-001
374748-001
371693-001
364727-001
344897-001
309674-001
374744-001
Logo Kit
Wired headset with volume control
USB 1.1 digital drive
USB 1.1 diskette drive
USB travel mouse
Screw Kit (includes the following screws; refer to
Appendix C, “Screw Listing,” for more information on
screw specifications and usage)
■ Phillips PM2.5×4.0 screw
■ Phillips PM2.0×4.0 screw
■ Phillips PM2.0×7.0 round head screw ■ Phillips PM2.0×3.0 screw
■ Phillips PM2.0×7.0 screw
■ Phillips PM2.0×5.0 screw
■ Phillips PM1.5×2.0 screw
Maintenance and Service Guide
3–11
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Illustrated Parts Catalog
Table 3-5
Spare Part Information (Continued)
Spare Part
Description
Number
Power cords (3-wire plug, for use with 135-watt AC adapters)
For use in:
Australia and New Zealand
373979-011
373979-021
Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden
Canada, French Canada, Latin America, Taiwan, Thailand, 373979-001
and the United States
Denmark
373979-081
373979-031
373979-061
373979-AA1
373979-111
Hong Kong and the United Kingdom
Italy
People’s Republic of China
Switzerland
3–12
Maintenance and Service Guide
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Illustrated Parts Catalog
Table 3-5
Spare Part Information (Continued)
Spare Part
Description
Number
Power cords (3-wire plug, for use with 180-watt AC adapters)
For use in:
Australia and New Zealand
Brazil
345252-011
345252-201
345252-021
Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden
Canada, French Canada, Latin America, Taiwan, Thailand, 345252-001
and the United States
Denmark
345252-081
345252-031
345252-061
345252-AA1
345252-111
Hong Kong and the United Kingdom
Italy
People’s Republic of China
Switzerland
Maintenance and Service Guide
3–13
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Illustrated Parts Catalog
3.7 Sequential Part Number Listing
Table 3-6
Sequential Part Number Listing
Spare Part
Number
Description
309674-001
344897-001
345252-001
USB travel mouse
USB 1.1 diskette drive
Power cord, with 3-wire plug, for use with 180-watt
AC adapters in Canada, French Canada, Latin America,
Taiwan, Thailand, and the United States
345252-011
345252-021
Power cord, with 3-wire plug, for use with 180-watt
AC adapters in Australia and New Zealand
Power cord, with 3-wire plug, for use with 180-watt
AC adapters in Belgium, Europe, Finland, France, Germany,
Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden
345252-031
345252-061
345252-081
345252-111
345252-201
Power cord, with 3-wire plug, for use with 180-watt
AC adapters in Hong Kong and the United Kingdom
Power cord, with 3-wire plug, for use with 180-watt
AC adapters in Italy
Power cord, with 3-wire plug, for use with 180-watt
AC adapters in Denmark
Power cord, with 3-wire plug, for use with 180-watt
AC adapters in Switzerland
Power cord, with 3-wire plug, for use with 180-watt
AC adapters in Brazil
3–14
Maintenance and Service Guide
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Illustrated Parts Catalog
Table 3-6
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
345252-AA1 Power cord, with 3-wire plug, for use with 180-watt
AC adapters in the People’s Republic of China
364727-001
371693-001
371694-001
373047-001
USB digital drive
Wired headset with volume control
HP remote control
802.11b/g Mini PCI communications card, for use in most of
the world (MOW)
373048-001
373979-001
802.11b/g Mini PCI communications card, for use in the rest of
the world (ROW)
Power cord, with 3-wire plug, for use with 135-watt
AC adapters in Canada, French Canada, Latin America,
Taiwan, Thailand, and the United States
373979-011
373979-021
Power cord, with 3-wire plug, for use with 135-watt
AC adapters in Australia and New Zealand
Power cord, with 3-wire plug, for use with 135-watt
AC adapters in Belgium, Europe, Finland, France, Germany,
Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden
373979-031
373979-061
Power cord, with 3-wire plug, for use with 135-watt
AC adapters in Hong Kong and the United Kingdom
Power cord, with 3-wire plug, for use with 135-watt
AC adapters in Italy
Maintenance and Service Guide
3–15
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Illustrated Parts Catalog
Table 3-6
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
373979-081
Power cord, with 3-wire plug, for use with 135-watt
AC adapters in Denmark
373979-111
Power cord, with 3-wire plug, for use with 135-watt
AC adapters in Switzerland
373979-AA1 Power cord, with 3-wire plug, for use with 135-watt
AC adapters in the People’s Republic of China
374707-001
374709-001
374711-001
System board M22P with 64 MB RAM (includes disk cell
RTC battery)
System board M24P with 128 MB RAM (includes disk cell
RTC battery)
System board M24P with 256 MB RAM (includes disk cell
RTC battery)
374715-001
374716-001
374717-001
374718-001
374721-001
Intel Pentium 4 520 (2.8-GHz) processor, includes thermal pad
Intel Pentium 4 530 (3.0-GHz) processor, includes thermal pad
Intel Pentium 4 540 (3.2-GHz) processor, includes thermal pad
Intel Pentium 4 550 (3.4-GHz) processor, includes thermal pad
Display assembly, 17.0-inch, WXGA+WVA, includes wireless
antenna boards and cables
3–16
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Table 3-6
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
374722-001
Display assembly, 17.0-inch, WXGA+WVA with Brightview,
includes wireless antenna boards and cables
374723-001
Display assembly, 17.0-inch, WSXGA+WVA with Brightview,
includes wireless antenna boards and cables
374724-001
374725-001
374726-001
374728-001
374729-001
374730-001
374731-001
374732-001
374735-001
374737-001
374741-001
256-MB memory module, 400 MHz DDR2
512-MB memory module, 400 MHz DDR2
1024-MB memory module, 400 MHz DDR2
4200-rpm, 60-GB hard drive, includes frame and connector
4200-rpm, 80-GB hard drive, includes frame and connector
4200-rpm, 100-GB hard drive, includes frame and connector
5400-rpm, 80-GB hard drive, includes frame and connector
7200-rpm, 60-GB hard drive, includes frame and connector
24X DVD/CD-RW Combo Drive
8X DVD RW/R and CD-RW Combo Drive
Keyboard for use in Asia Pacific, Australia, Canada,
Hong Kong, People’s Republic of China, and the United States
374741-002
374741-031
374741-041
Keyboard for use in International
Keyboard for use in United Kingdom
Keyboard for use in Germany
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Table 3-6
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
374741-051
374741-061
374741-071
374741-081
374741-091
374741-101
374741-111
374741-121
374741-131
374741-151
374741-161
374741-171
374741-181
374743-001
Keyboard for use in France
Keyboard for use in Italy
Keyboard for use in Spain
Keyboard for use in Denmark
Keyboard for use in Norway
Keyboard for use in Sweden/Finland
Keyboard for use in Switzerland
Keyboard for use in French Canada
Keyboard for use in Portugal
Keyboard for use in Greece
Keyboard for use in Latin America
Keyboard for use in Saudi Arabia
Keyboard for use in Belgium
AC adapter, 180 watt, 3-wire plug—for use on all
notebook models
374744-001
374746-001
374748-001
374750-001
Miscellaneous Screw Kit
Miscellaneous Plastics Kit
Logo Kit
Top cover (includes TouchPad)
3–18
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Table 3-6
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
374752-001
374754-001
380030-001
374758-001
374759-001
374760-001
374761-001
374762-001
374774-001
377553-001
376650-001
376651-001
377213-001
Base enclosure
Switch cover for use with notebook models with wireless
Heat sink module (includes left fan and thermal paste)
Modem board
USB digital drive board
Infrared board with cable
Audio/USB board
Battery pack, 12-cell, 2.2-AHr
Screw Kit
HP Dual TV Tuner/Digital Video Recorder
802.11a/b/g combination card, for use in the United States
Broadcomm Bluetooth wireless card
Intel Pentium 4 560 (3.6-GHz) processor,
includes thermal pad
375705-001
377555-001
377556-001
HP Media Center mini remote control
Dual Tuner AC adapter
Dual Tuner Coaxial Cable Kit
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Table 3-6
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
377557-001
377558-001
377559-001
378521-001
378767-001
378768-001
Dual Tuner Cable Kit
Dual Tuner Miscellaneous Cable Kit
Dual Tuner Plastic Stand
Speakers, left and right
4200-rpm, 40-GB hard drive, includes frame and connector
AC adapters, 135 watt, 2-wire plug—for use only on notebook
models with Intel Pentium 4 530 (3.0-GHz) and Intel Pentium 4
520 (2.8-GHz) processors
378771-001
380258-001
380444-001
380027-001
380029-001
382079-001
383608-001
LED board
5400-rpm, 100-GB hard drive, includes frame and connector
Switch cover for use with notebook models without wireless
Base enclosure right fan
Base enclosure middle fan
Dual Format, Double Layer
8X Dual Format, Light Scribe
3–20
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4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■
■
■
■
■
Magnetic screwdriver
Phillips P0 screwdriver
5.0-mm socket for system board screwlocks
Flat-bladed screwdriver
Tool kit—includes connector removal tool, loopback plugs,
and case utility tool
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Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
As you remove each subassembly from the notebook, place
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
✎
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
CAUTION: When servicing the notebook, ensure that cables are
Ä
placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2
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Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■
Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or
in hibernation, turn the notebook on, and then shut it down
through the operating system.
■
■
■
Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■
■
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■
■
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “Fragile: Handle With Care.”
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Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4
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Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■
■
■
■
■
■
■
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
Place items on a grounded surface before removing items
from their containers.
Always be properly grounded when touching a sensitive
component or assembly.
Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
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4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■
■
■
■
■
■
Cover the workstation with approved static-shielding material
(refer to Table 4-2, "Static-Shielding Materials").
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use
fixtures made only of static-safe materials.
Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■
■
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing
connectors or test equipment.
4–6
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4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm 10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■
■
■
■
■
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of
one megohm resistance
■
Static-dissipative tables or floor mats with hard ties to
the ground
■
■
■
■
■
■
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
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Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
35,000 V
12,000 V
6,000 V
40%
15,000 V
5,000 V
800 V
55%
7,500 V
3,000 V
400 V
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
2,000 V
700 V
400 V
11,500 V
14,500 V
26,500 V
21,000 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
A product can be degraded by as little as 700 V.
✎
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
1,500 V
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Bags
Floor mats
Floor mats
7,500 V
5,000 V
4–8
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5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 69 screws and screw locks, in 9 different sizes, that
must be removed, replaced, or loosened when servicing the
notebook. Make special note of each screw size and location
during removal and replacement.
Refer to Appendix C, “Screw Listing.” for detailed information
on screw sizes, locations, and usage.
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5.1 Serial Number
Report the notebook serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the notebook.
Serial Number Location
5–2
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Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
referenced when removing notebook components.
Disassembly Sequence Chart
# of Screws Removed
Section
Description
5.3
Preparing the notebook for
disassembly
Battery pack
Hard drive
0
4 to remove hard drive cover
0 to remove hard drive
4 to disassemble hard drive
5.4
5.5
5.6
5.7
Notebook feet
0
Optical drive
1
Memory module
1 loosened
Mini PCI communications card
4 to remove hard drive cover
To prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized
for use in your notebook by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore notebook functionality. Then contact
Customer Care.
Å
5.8
Switch cover
5
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# of Screws Removed
Section
5.9
LED board
1
5.10
5.11
5.12
5.13
5.14
5.15
5.16
Keyboard
2
Display assembly
Top cover
4
20
1
Infrared board
System board
1
0
2 screw locks
7 screws
5.17
Speakers
2 on left speaker
1 on right speaker
5.18
5.19
Digital drive board
2
Base enclosure fans
2 on left fan
4 on right fan
5.20
5.21
5.22
Modem board
Heat sink module
Processor
1
4
0
5–4
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Removal and Replacement Procedures
5.3 Preparing the Notebook for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the notebook. If you are unsure whether the
notebook is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the notebook.
3. Disconnect the power cord.
Battery Pack Spare Part Number Information
Battery pack, 12-cell, 2.2-AHr
374762-001
4. Remove the battery pack by following these steps:
a. Turn the notebook upside down with the front panel
toward you.
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b. Slide and hold the battery release latch 1 toward the front
of the notebook. (The left edge of the battery pack
disengages from the notebook.)
c. Lift the right edge of the battery pack up and swing it to
the left 2.
d. Remove the battery pack.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
5–6
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Removal and Replacement Procedures
5. Remove the hard drive by following these steps:
a. Loosen the four PM2.0×5.0 screws 1 that secure the hard
drive cover to the notebook.
b. Remove the hard drive cover 2.
The hard drive cover is included in the Miscellaneous
Plastics Kit, spare part number 374746-001.
✎
Removing the Hard Drive Cover
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Removal and Replacement Procedures
Hard Drive Spare Part Number Information
7200-rpm
60-GB
374732-001
5400-rpm
100-GB
80-GB
380258-001
374731-001
4200-rpm
100-GB
80-GB
374730-001
374729-001
374728-001
378767-001
60-GB
40-GB
5–8
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Removal and Replacement Procedures
c. Grasp the mylar tab 1 on the left side of the hard drive
and slide the hard drive to the left 2 to disconnect it from
the system board.
d. Remove the hard drive 3.
Removing the Hard Drive
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Removal and Replacement Procedures
e. Remove the four PM2.5×4.0 screws 1 that secure the
hard drive frame to the hard drive.
f. Lift the frame straight up 2 to remove if from the hard
drive.
Removing the Hard Drive Frame and Connector
Reverse the above procedure to install and reassemble the
hard drive.
5–10
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Removal and Replacement Procedures
5.4 Notebook Feet
The notebook feet are adhesive-backed rubber pads. The feet are
included in the Miscellaneous Plastics Kit, spare part number
374746-001.
Replacing the Notebook Feet
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Removal and Replacement Procedures
5.5 Optical Drive
Spare Part Number Information
Dual Format, Double Layer
382079-001
383608-001
374737-001
374735-001
8X Dual Format, Light Scribe
8X DVD RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
1. Prepare the notebook for disassembly (refer to Section 5.3).
5–12
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Removal and Replacement Procedures
2. Remove the PM2.0×8.0 screw 1 that secures the optical
drive to the notebook.
3. Insert a thin tool, such as a paper clip, into the media tray
release hole 2. (The optical drive media tray releases from
the optical drive.)
4. Use the media tray frame to slide the optical drive outward 3.
5. Remove the optical drive.
Removing the Optical Drive
Reverse the above procedure to install an optical drive.
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Removal and Replacement Procedures
5.6 Memory Module
Spare Part Number Information
1024-MB, 400 MHz DDR2
512-MB, 400 MHz DDR2
256-MB, 400 MHz DDR2
374726-001
374725-001
374724-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Loosen the PM2.0×5.0 screw 1 that secures the memory
module compartment cover to the notebook.
3. Lift the left edge of the cover up and swing it to the right 2.
4. Remove the memory module compartment cover.
The memory module compartment cover is included in the
Miscellaneous Plastics Kit, spare part number 374746-001.
✎
Removing the Memory Module Compartment Cover
5–14
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Removal and Replacement Procedures
5. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module board. (The
back edge side of the board rises away from the notebook.)
6. Slide the module away from the socket at an angle 2.
7. Remove the memory module board.
Note that memory modules are slotted to prevent incorrect
installation into the memory module socket.
✎
Removing the Memory Module
Reverse the above procedure to install a memory module.
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5.7 Mini PCI Communications Card
Spare Part Number Information
802.11b/g, for use in most of the world (MOW)
373047-001
802.11b/g, for use in the rest of the world (ROW)
802.11a/b/g combination card, for use in the United States
373048-001
376650-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the hard drive cover (refer to Section 5.3).
5–16
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Removal and Replacement Procedures
3. Disconnect the auxiliary and main 1 antenna cables from the
Mini PCI communications card.
Make note of which wireless antenna cable is attached to
which antenna clip on the Mini PCI communications card
before disconnecting the cables.
✎
✎
4. Spread the two retaining tabs 2 on each side of the Mini PCI
socket to release the Mini PCI card. (The right edge of the
card rises away from the notebook.)
5. Remove the wireless communications card by pulling the
board away from the socket at a 45-degree angle 3.
Note that the Mini PCI communications card is slotted 4 to
prevent incorrect installation.
Removing a Mini PCI Communications Card
Reverse the above procedure to install a Mini PCI
communications card.
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Removal and Replacement Procedures
5.8 Switch Cover
Spare Part Number Information
For use on notebook models with wireless
For use on notebook models without wireless
374754-001
380444-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Position the notebook with the rear panel toward you.
3. Remove the three PM2.0×8.0 screws 1 from the bottom of
the notebook that secure the switch cover to the notebook.
4. Remove the two PM2.0×8.0 screws 2 from the notebook rear
panel that secure the switch cover to the notebook.
Removing the Switch Cover Screws
5–18
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Removal and Replacement Procedures
5. Turn the notebook display-side up with the front panel
toward you.
6. Open the notebook as far as possible.
7. Lift up the left and right sides of the switch cover 1 to detach
it from the notebook.
8. Remove the switch cover 2.
Removing the Switch Cover
Reverse the above procedure to install the switch cover.
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Removal and Replacement Procedures
5.9 LED Board
Spare Part Number Information
LED board (includes cable)
378771-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the switch cover (refer to Section 5.8).
3. Release the zero insertion force (ZIF) connector 1 to which
the LED board cable is connected and disconnect the cable.
4. Remove the PM2.0×4.0 screw 2 that secures the LED board
to the top cover.
5. Lift the left side of the LED board 3 until the board
disengages from the alignment pins 4 on the top cover.
Releasing the LED Board
5–20
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Removal and Replacement Procedures
6. Slide the LED board to the right 1 until the tabs 2 on the top
cover are aligned with the notches 3 on the LED board.
7. Remove the LED board 4.
Removing the LED Board
Reverse the above procedure to install the LED board.
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Removal and Replacement Procedures
5.10 Keyboard
Spare Part Number Information
Belgium
Denmark
France
French Canada
Germany
Greece
International
Italy
374741-181
374741-081
374741-051
374741-121
374741-041
374741-151
374741-B31
374741-061
374741-161
374741-091
Portugal
Saudi Arabia
Spain
Sweden/Finland
Switzerland
United Kingdom
Asia Pacific, Australia,
Canada,
374741-131
374741-171
374741-071
374741-101
374741-111
374741-031
374741-001
Hong Kong, People’s
Republic of China, and
the United States
Latin America
Norway
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the switch cover (refer to Section 5.8).
3. Turn the notebook upside down with the front panel
toward you.
5–22
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Removal and Replacement Procedures
4. Remove the two PM2.0×8.0 screws that secure the keyboard
to the notebook.
Removing the Keyboard Screws
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Removal and Replacement Procedures
5. Turn the notebook display-side up with the front panel
toward you.
6. Open the notebook as far as possible.
7. Use a flat-bladed tool to push back the four keyboard
retention tabs. The tabs are located above the f1 and f2 keys,
above the f6 and f7 keys, above the f11 and f12 keys, and
above the end and pg up keys.
Releasing the Keyboard
8. Lift the rear edge of the keyboard and swing it forward until it
rests on the palm rest.
Removing the Keyboard
5–24
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Removal and Replacement Procedures
9. Release the zero insertion force (ZIF) connector 1 to which
the keyboard cable is connected and disconnect the keyboard
cable 2 from the system board.
10. Remove the keyboard.
Removing the Keyboard
Reverse the above procedure to install the keyboard.
Maintenance and Service Guide
5–25
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Removal and Replacement Procedures
5.11 Display Assembly
Spare Part Number Information
17.0-inch, WSXGA+WVA with Brightview
17.0-inch, WXGA+WVA with Brightview
17.0-inch, WXGA+WVA
374723-001
374722-001
374721-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
5–26
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Removal and Replacement Procedures
2. Remove the wireless antenna cables from the top cover
holes 1 and from the routing channels 2 through which the
cables are routed.
3. Disconnect the display cable 3 from the system board.
Disconnecting the Display Cables
Maintenance and Service Guide
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Removal and Replacement Procedures
4. Remove the two PM2.0×8.0 screws that secure the display
assembly to the notebook.
Removing the Display Screws
5–28
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Removal and Replacement Procedures
5. Position the notebook with the rear panel toward you.
CAUTION: Support the display assembly when removing the following
screws. Failure to support the display assembly can result in damage to
the display assembly and other notebook components.
Ä
6. Remove the two PM2.0×8.0 screws 1 that secure the display
assembly to the notebook.
7. Lift the display assembly straight up to remove it 2.
Removing the Display Assembly
Reverse the above procedure to install the display assembly.
Maintenance and Service Guide
5–29
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Removal and Replacement Procedures
5.12 Top Cover
Spare Part Number Information
Top cover (includes TouchPad)
374750-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Memory module compartment (refer to Section 5.6)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
2. Turn the notebook upside down with the rear panel
toward you.
5–30
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Removal and Replacement Procedures
3. Remove the seven PM2.0×8.0 screws 1 on the surface of the
base enclosure and the four PM2.0×8.0 screws 2 in the
battery bay.
Removing the Top Cover Screws, Part 1
4. Remove the two PM2.0×3.0 screws 1 in the optical drive bay
and the four PM2.0×3.0 screws 2 on the rear edge of the base
enclosure.
Removing the Top Cover Screws, Part 2
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Removal and Replacement Procedures
5. Turn the notebook top-side up with the front panel
toward you.
6. Release the ZIF connector 1 to which the TouchPad cable is
connected and disconnect the TouchPad cable 2 from the
system board.
7. Release the ZIF connector 3 to which the LED/button board
cable is connected and disconnect the LED/button board
cable 4 from the system board.
8. Disconnect the display switch module cable 5 from the
system board.
Disconnecting the TouchPad and LED Board Cables
5–32
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Removal and Replacement Procedures
9. Remove the three PM2.0×8.0 screws that secure the base
enclosure to the notebook.
Removing the Top Cover Screws
10. Swing the front edge of the top cover up and back 1 until it
detaches from the notebook.
11. Lift the top cover straight up 2 to remove it.
Removing the Top Cover
Reverse the above procedure to install the top cover.
Maintenance and Service Guide
5–33
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Removal and Replacement Procedures
5.13 Infrared Board
Spare Part Number Information
Infrared board with cable
374760-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
5–34
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Removal and Replacement Procedures
2. Disconnect the infrared board cable 1 from the low insertion
force (LIF) connector on the system board.
3. Remove the infrared board 2 from the clip in the base
enclosure.
Removing the Infrared Board
Reverse the above procedure to install the infrared board.
Maintenance and Service Guide
5–35
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Removal and Replacement Procedures
5.14 Audio/USB Board
Spare Part Number Information
Audio/USB board (includes cable)
374761-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. Infrared board (refer to Section 5.13)
5–36
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Removal and Replacement Procedures
2. Disconnect the audio/USB board cable 1 from the system
board.
3. Remove the PM2.0×6.0 screw 2 that secures the audio/USB
board to the base enclosure.
4. Remove the audio/USB board cable from the base enclosure
clips 3 through which it is routed.
5. Remove the audio/USB board 4.
Removing the Audio/USB Board
Reverse the above procedure to install the audio/USB board.
Maintenance and Service Guide
5–37
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Removal and Replacement Procedures
5.15 Bluetooth Board
Spare Part Number Information
Broadcomm Bluetooth wireless card
376651-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
c. Mini PCI compartment cover (refer to Section 5.7)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
5–38
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Removal and Replacement Procedures
2. Disconnect the Bluetooth board cable 1 from the system
board.
3. Remove the Bluetooth board 2 from the clip in the base
enclosure.
Removing the Bluetooth Board
Reverse the above procedure to install the Bluetooth board.
Maintenance and Service Guide
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Removal and Replacement Procedures
5.16 System Board
Spare Part Number Information
M24P with 256 MB RAM (includes RTC battery)
M24P with 128 MB RAM (includes RTC battery)
M22P with 64 MB RAM (includes RTC battery)
374711-001
374709-001
374707-001
All system board spares kits include a disk cell RTC battery.
✎
✎
When replacing the system board, ensure that the following
components are removed from the defective system board and
installed on the replacement system board:
■
■
■
■
■
Memory modules (refer to Section 5.6)
Mini PCI communications card (refer to Section 5.7)
Modem board (refer to Section 5.20)
Heat sink module (refer to Section 5.21)
Processor (refer to Section 5.22)
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
b. Switch cover (refer to Section 5.8)
c. Keyboard (refer to Section 5.10)
d. Display assembly (refer to Section 5.11)
e. Top cover (refer to Section 5.12)
2. Turn the notebook upside down with the front toward you.
5–40
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Removal and Replacement Procedures
3. Disconnect the fan cable from the system board through the
memory module compartment.
Disconnecting the Fan Cables
4. Turn the notebook top-side up with the front panel toward you.
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Removal and Replacement Procedures
5. Disconnect the following cables from the system board:
1 Left speaker cable
2 Front panel LED board cable
3 Digital drive board cable
4 Right speaker cable
5 Audio/USB board cable
Disconnecting the System Board Cables, Part 1
6. Disconnect the fan cable from the system board.
Disconnecting the System Board Cables, Part 2
5–42
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Removal and Replacement Procedures
7. Position the notebook with the rear panel toward you.
8. Remove the following:
1 Two HM5.0×9.0 screw locks on each side of the external
monitor connector
2 Five PM2.0×4.0 screws that secure the system board to the
base enclosure
3 Two PM2.0×8.0 screws that secure the heat sink module to
the base enclosure
Removing the System Board Screws and Screw Locks
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Removal and Replacement Procedures
9. Position the notebook with the front panel toward you.
10. Flex the right rear edge of the base enclosure outward until
the expansion port 2 is clear of the base enclosure 1.
11. Lift the front edge of the system board until it clears the base
enclosure 2.
12. Slide the system board forward at an angle and remove it 3.
Removing the System Board
13. If necessary, remove the RTC battery from the socket on the
system board.
Removing the RTC Battery
Reverse the above procedures to install the system board and the
RTC battery.
5–44
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Removal and Replacement Procedures
5.17 Speakers
Spare Part Number Information
Left and right speakers
378521-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
2. Position the notebook with the rear panel toward you.
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Removal and Replacement Procedures
3. Remove the two PM2.0×4.0 1 screws that secure the left
speaker to the base enclosure.
4. Remove the left speaker 2.
Removing the Left Speaker
5–46
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Removal and Replacement Procedures
5. Remove the PM1.5×3.5 screw 1 that secures the right
speaker to the base enclosure.
6. Lift the right side of the right speaker 2, then slide the
speaker to the right to remove it 3.
Removing the Right Speaker
Reverse the above procedure to install the speakers.
Maintenance and Service Guide
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Removal and Replacement Procedures
5.18 USB Digital Drive Board
Spare Part Number Information
USB digital drive board
374759-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
5–48
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Removal and Replacement Procedures
2. Remove the two PM2.0×4.0 screws 1 that secure the digital
drive board to the base enclosure.
3. Remove the digital drive board 2.
Removing the Digital Drive Board
Reverse the above procedure to install the digital drive board.
Maintenance and Service Guide
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Removal and Replacement Procedures
5.19 Base Enclosure Fans
Spare Part Number Information
Base enclosure middle fan
Base enclosure right fan
380029-001
380027-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
5–50
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Removal and Replacement Procedures
2. Remove the two PM2.0×8.0 screws 1 that secure the middle
fan to the base enclosure.
3. Remove the four PM2.0×8.0 screws 2 that secure the right
fan to the base enclosure.
4. Remove the base enclosure middle 3 and right fans 4.
Removing the Base Enclosure Fans
Reverse the above procedure to install the base enclosure fans.
Maintenance and Service Guide
5–51
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Removal and Replacement Procedures
5.20 Modem Board
Spare Part Number Information
Modem board
374758-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
2. Turn the system board upside down with the external monitor
connector toward you.
5–52
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Removal and Replacement Procedures
3. Remove the PM2.0×3.0 screw 1 that secures the modem
board to the system board.
4. Remove the modem board 2.
Removing the Modem Board
Reverse the above procedure to install the modem board.
Maintenance and Service Guide
5–53
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Removal and Replacement Procedures
5.21 Heat Sink Module
Spare Part Number Information
Heat sink module (includes left fan and thermal paste)
380030-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
5–54
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Removal and Replacement Procedures
2. Disconnect the fan cable from the system board 1.
3. According to the 1, 2, 3, 4 sequence stamped into the heat
sink module, loosen the four PM2.0×12.0 spring-loaded
shoulder screws 2 that secure the heat sink module to the
system board.
4. Lift the heat sink module and remove it 3.
Due to the adhesive quality of the thermal paste located
between the heat sink module and processor, it may be
necessary to move the module from side to side to detach the
module from the processor.
✎
Removing the Heat Sink Module
Reverse the above procedure to install the heat sink module.
Maintenance and Service Guide
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Removal and Replacement Procedures
5.22 Processor
Spare Part Number Information
Intel Pentium 4 560 (3.6-GHz)
Intel Pentium 4 550 (3.4-GHz)
Intel Pentium 4 540 (3.2-GHz)
Intel Pentium 4 530 (3.0-GHz)
Intel Pentium 4 520 (2.8-GHz)
377213-001
374718-001
374717-001
374716-001
374715-001
1. Prepare the notebook for disassembly (refer to Section 5.3)
and remove the following components:
a. Optical drive (refer to Section 5.5)
d. Switch cover (refer to Section 5.8)
e. Keyboard (refer to Section 5.10)
f. Display assembly (refer to Section 5.11)
g. Top cover (refer to Section 5.12)
h. System board (refer to Section 5.16)
i. Heat sink module (refer to Section 5.21)
5–56
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Removal and Replacement Procedures
CAUTION: The processor release arm is under spring tension. Do not
let go of the arm when removing or installing the processor. Failure to
follow this caution can result in damage to the processor and system
board.
Ä
2. Slide the tip of the processor release arm to the right 1 until it
clears the stop on the socket 2.
3. Manually swing the arm up and back as far as it will freely
go 3.
Disengaging the Processor Release Arm
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Removal and Replacement Procedures
4. Swing the processor socket cover up and forward 1.
5. Lift the processor straight up to remove it 2.
The gold triangle 3 on the processor should be aligned in the
front right corner when you install the processor.
✎
Removing the Processor
Reverse the above procedure to install the processor.
5–58
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6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
Height
Front
Rear
Width
4.51 cm
4.97 cm
39.79 cm
28.81 cm
1.78 in
1.96 in
15.70 in
11.34 in
Depth
Weight
4.22 kg
9.3 lb
Stand-alone power requirements
Operating voltage
Operating current
19.0 V dc @ 7.1 A/9.5 A – 135 W/180 W
7.1 A/9.5 A
Temperature
Operating
Nonoperating
10°C to 35°C
-20°C to 60°C
5°F to 95°F
-4°F to 140°F
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%
10% to 90%
5% to 95%
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Specifications
Table 6-1
Notebook (Continued)
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
-15 m to 3,048 m
-15 m to 12,192 m -50 ft to 40,000 ft
-50 ft to 10,000 ft
Shock
Operating
Nonoperating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Random Vibration
Operating
0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate
Nonoperating
Applicable product safety standards specify thermal limits for plastic
surfaces. The notebook operates well within this range of temperatures.
✎
6–2
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Specifications
Table 6-2
17.0-inch, WSXGA+WVA Brightview Display
Dimensions
Height
Width
Diagonal
23.00 cm
36.80 cm
43.40 cm
9.06 in
14.49 in
17.09 in
Number of colors
Contrast ratio
Brightness
Up to 16.8 million
200:1
180 nits typical
Pixel resolution
Pitch
Format
0.197 × 0.197 mm
1680 × 1050
Configuration
RGB vertical stripe
Backlight
Edge lit
80 × 25
4 W
Character display
Total power consumption
Viewing angle
+/-65° horizontal, +/-50° vertical typical
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Specifications
Table 6-3
17.0-inch, WXGA+WVA Brightview Display
Dimensions
Height
Width
Diagonal
23.00 cm
36.80 cm
43.40 cm
9.06 in
14.49 in
17.09 in
Number of colors
Contrast ratio
Brightness
Up to 16.8 million
200:1
180 nits typical
Pixel resolution
Pitch
Format
0.259 × 0.259 mm
1280 × 800
Configuration
RGB vertical stripe
Backlight
Edge lit
80 × 25
4 W
Character display
Total power consumption
Viewing angle
+/-40° horizontal, +20/-40° vertical
typical
6–4
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Specifications
Table 6-4
Hard Drives, Part 1
100-GB*
100-GB*
80-GB*
80-GB*
Dimensions
Height
Width
Weight
9.5 mm
70 mm
99 g
9.5 mm
70 mm
102 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
Interface type
Transfer rate
ATA-5
ATA-5
ATA-5
ATA-5
Synchronous
(maximum)
Security
100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec
ATA security ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
†
Logical blocks
195,364,233 195,364,233 156,301,488 156,301,488
5400 rpm 4200 rpm 5400 rpm 4200 rpm
Disk rotational
speed
Operating
5°C to 55°C (41°F to 131°F)
temperature
Certain restrictions and exclusions apply. Consult Customer Care
for details.
✎
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†
Actual drive specifications may differ slightly.
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Specifications
Table 6-5
Hard Drives, Part 2
60-GB*
60-GB*
40-GB*
Dimensions
Height
Width
Weight
9.5 mm
70 mm
102 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
Interface type
Transfer rate
ATA-5
ATA-5
ATA-5
Synchronous (maximum)
Security
100 MB/sec 100 MB/sec 100 MB/sec
ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
†
Logical blocks
117,210,240 117,210,240 78,140,160
7200 rpm 4200 rpm 4200 rpm
5°C to 55°C (41°F to 131°F)
Disk rotational speed
Operating
temperature
Certain restrictions and exclusions apply. Consult Customer Care
for details.
✎
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†
Actual drive specifications may differ slightly.
6–6
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Specifications
Table 6-6
Primary 12-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight
2.00 cm
15.80 cm
11.90 cm
0.34 kg
0.79 in
6.22 in
4.69 in
0.75 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
148. V
6.6 Ah
48 Wh
Temperature
Operating
Nonoperating
5°C to 45°C
0°C to 60°C
41°F to 113°F
32°F to 140°F
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Specifications
Table 6-7
24X DVD/CD-RW Combo Drive
Applicable disk
Read:
Write:
CD-R and CD-RW
DVD-R, DVD-RW,
DVD-ROM (DVD-5,
DVD-9, DVD-10,
DVD-18),
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2,
Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single and
multisession)
CD-Bridge
Center hole diameter
Disk diameter
1.5 cm (0.59 in)
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
6–8
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Specifications
Table 6-7
24X DVD/CD-RW Combo Drive (Continued)
Disk thickness
1.2 mm (0.047 in)
0.74 µm
Track pitch
Access time
CD media
DVD media
Random
Full stroke
< 110 ms
< 210 ms
< 130 ms
< 225 ms
Audio output level
Cache buffer
Line-out, 0.7 V rms
2 MB
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
Multiword DMA mode 2 16.6 MB/s
Startup time
Stop time
< 15 seconds
< 6 seconds
Maintenance and Service Guide
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Specifications
Table 6-8
8X DVD RW/R and CD-RW Combo Drive
Applicable disk
Read:
Write:
DVD-R, DVD-RW,
DVD-ROM (DVD-5,
DVD-9, DVD-10,
DVD-18),
CD-R and CD-RW
DVD-R and
DVD-RW
CD-ROM (Mode 1
and 2)
CD Digital Audio
CD-XA ready (Mode
2, Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single
and multisession)
CD-Bridge
Center hole diameter
Disk diameter
1.5 cm (0.59 in)
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
6–10
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Specifications
Table 6-8
8X DVD RW/R and CD-RW Combo Drive (Continued)
Disk thickness
1.2 mm (0.047 in)
0.74 µm
Track pitch
Access time
CD
DVD
Random
Full stroke
< 175 ms
< 285 ms
< 230 ms
< 335 ms
Audio output level
Cache buffer
Audio-out, 0.7 Vrms
2 MB
Data transfer rate
CD-R (16X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
DVD-R (4X)
2,400 KB/s (150 KB/s at 1X CD rate)
1,200 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
5,400 KB/s (1,352 KB/s at 1X DVD rate)
2,700 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
DVD-RW (2X)
Multiword DMA mode 2
Startup time
Stop time
< 15 seconds
< 6 seconds
Maintenance and Service Guide
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Specifications
Table 6-9
System DMA
Hardware DMA
DMA0
System Function
not applicable
DMA1*
DMA2*
DMA3
not applicable
not applicable
not applicable
DMA4
Direct memory access controller
Available for PC Card
Not assigned
DMA5*
DMA6
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
6–12
Maintenance and Service Guide
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Specifications
Table 6-10
System Interrupts
Hardware IRQ
IRQ0
System Function
System timer
IRQ1
Standard 101-/102-Key or Microsoft Natural Keyboard
Cascaded
IRQ2
IRQ3
Intel 82801DB/DBM USB2 Enhanced Host
Controller—24CD
IRQ4
COM1
IRQ5*
Conexant AC—Link Audio
Intel 82801DB/DBM SMBus Controller—24C3
Data Fax Modem with SmartCP
IRQ6
Diskette drive
IRQ7*
IRQ8
Parallel port
System CMOS/real time clock
Microsoft ACPI-compliant system
IRQ9*
IRQ10*
Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
Maintenance and Service Guide
6–13
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Specifications
Table 6-10
System Interrupts (Continued)
System Function
Hardware IRQ
IRQ11
Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 cardbus controller
IRQ12
IRQ13
IRQ14
IRQ15
Synaptics PS/2 touch pad
Numeric data processor
Primary IDE channel
Secondary IDE channel
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
✎
6–14
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Specifications
Table 6-11
System I/O Addresses
I/O Address (hex)
000 - 00F
010 - 01F
020 - 021
022 - 024
025 - 03F
02E - 02F
040 - 05F
044 - 05F
060
System Function (shipping configuration)
DMA controller no. 1
Unused
Interrupt controller no. 1
Opti chipset configuration registers
Unused
87334 “Super I/O” configuration for CPU
Counter/timer registers
Unused
Keyboard controller
Port B
061
062 - 063
064
Unused
Keyboard controller
Unused
065 - 06F
070 - 071
072 - 07F
080 - 08F
090 - 091
092
NMI enable/RTC
Unused
DMA page registers
Unused
Port A
093 - 09F
0A0 - 0A1
Unused
Interrupt controller no. 2
Maintenance and Service Guide
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Specifications
Table 6-11
System I/O Addresses (Continued)
I/O Address (hex)
0A2 - 0BF
0C0 - 0DF
0E0 - 0EF
0F0 - 0F1
0F2 - 0FF
100 - 16F
170 - 177
178 - 1EF
1F0 - 1F7
1F8 - 200
201
System Function (shipping configuration)
Unused
DMA controller no. 2
Unused
Coprocessor busy clear/reset
Unused
Unused
Secondary fixed disk controller
Unused
Primary fixed disk controller
Unused
Joystick (decoded in ESS1688)
Unused
202 - 21F
220 - 22F
230 - 26D
26E - 26
Entertainment audio
Unused
Unused
278 - 27F
280 - 2AB
2A0 - 2A7
2A8 - 2E7
2E8 - 2EF
Unused
Unused
Unused
Unused
Reserved serial port
6–16
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Specifications
Table 6-11
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
2F8 - 2FF
300 - 31F
320 - 36F
370 - 377
378 - 37F
380 - 387
388 - 38B
38C - 3AF
3B0 - 3BB
3BC - 3BF
3C0 - 3DF
3E0 - 3E1
3E2 - 3E3
3E8 - 3EF
3F0 - 3F7
3F8 - 3FF
CF8 - CFB
CFC - CFF
Unused
Infrared port
Unused
Unused
Secondary diskette drive controller
Parallel port (LPT1/default)
Unused
FM synthesizer—OPL3
Unused
VGA
Reserved (parallel port/no EPP support)
VGA
PC Card controller in CPU
Unused
Internal modem
“A” diskette controller
Serial port (COM1/default)
PCI configuration index register (PCIDIVO-1)
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
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Specifications
Table 6-12
System Memory Map
Size
Memory Address
System Function
Base memory
Video memory
Video BIOS
640 KB
128 KB
48 KB
160 KB
64 KB
15 MB
58 MB
58 MB
2 MB
00000000-0009FFFF
000A0000-000BFFFF
000C0000-000CBFFF
000C8000-000E7FFF
000E8000-000FFFFF
00100000-00FFFFFF
01000000-047FFFFF
04800000-07FFFFFF
08000000-080FFFFF
08200000-FFFEFFFF
FFFF0000-FFFFFFFF
Unused
System BIOS
Extended memory
Super extended memory
Unused
Video memory (direct access)
Unused
4 GB
64 KB
System BIOS
6–18
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Connector Pin Assignments
Table A-2
RJ-45 (Network)
Pin
1
Signal
Pin
5
Signal
Transmit +
Transmit –
Receive +
Unused
Unused
Receive –
Unused
Unused
2
6
3
7
4
8
Table A-3
S-Video-Out
1
2
3
4 56
7
Pin
1
Signal
Pin
Signal
S-VHS color (C) signal
Composite video signal
S-VHS intensity (Y) signal
S-VHS color ground
5
6
7
TV-CD
2
S-VHS intensity ground
Composite video ground
3
4
A–2
Maintenance and Service Guide
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Connector Pin Assignments
Table A-4
External Monitor
Pin
1
Signal
Pin
9
Signal
+5 VDC
Red analog
Green analog
Blue analog
Not connected
Ground
2
10
11
12
13
14
15
Ground
3
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
4
5
6
Ground analog
Ground analog
Ground analog
7
8
Maintenance and Service Guide
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B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the notebook meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the notebook is used.
Maintenance and Service Guide
B–1
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Power Cord Set Requirements
General Requirements
The requirements listed below are applicable to all countries.
■
■
The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.
■
■
The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the notebook.
B–2
Maintenance and Service Guide
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Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country
Australia
Austria
Accredited Agency
EANSW
OVE
Applicable Note Number
1
1
1
2
1
1
1
1
1
3
1
1
1
1
Belgium
Canada
Denmark
Finland
CEBC
CSA
DEMKO
FIMKO
UTE
France
Germany
Italy
VDE
IMQ
Japan
METI
The Netherlands
Norway
KEMA
NEMKO
SEMKO
SEV
Sweden
Switzerland
Maintenance and Service Guide
B–3
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Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country
Accredited Agency
Applicable Note Number
United Kingdom
United States
NOTES:
BSI
UL
1
2
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
B–4
Maintenance and Service Guide
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C
Screw Listing
This appendix provides specification and reference information
for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 374744-001.
Maintenance and Service Guide
C–1
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Screw Listing
Table C-1
Phillips PM2.0×5.0 Screw
Head
Color
Qty.
Thread
Width
mm
Black
5
5.0 mm
2.0 mm
4.0 mm
Where used:
1 Four screws that secure the hard drive cover to the notebook (screws are
captured on the cover by C clips; documented in Section 5.3)
2 One screw that secures the memory module compartment cover to the
notebook (screw is captured on the cover by a C clip;
documented in Section 5.6)
Phillips M2.0×5.0 Screw Locations
C–2
Maintenance and Service Guide
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Screw Listing
Table C-2
Phillips PM2.5×4.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
4
4.0 mm
2.5 mm
4.0 mm
Where used:
Four screws that secure the hard drive frame to the hard drive
(documented in Section 5.3)
Phillips M2.5×4.0 Screw Locations
Maintenance and Service Guide
C–3
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Screw Listing
Table C-3
Phillips PM2.0×8.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
35
2.0 mm
4.0 mm
Where used:
1 One screw that secures the optical drive to the notebook
(documented in Section 5.5)
2 Five screws that secure the switch cover to the notebook
(documented in Section 5.8)
3 Two screws that secure the keyboard to the notebook
(documented in Section 5.10)
Phillips M2.0×8.0 Screw Location
C–4
Maintenance and Service Guide
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Screw Listing
Table C-3
Phillips PM2.0×8.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
35
8.0 mm
2.0 mm
4.0 mm
Where used:
1 Two screws that secure the display assembly to the notebook
(documented in Section 5.11)
2 Three screws that secure the top cover to the notebook
(documented in Section 5.12)
Phillips M2.0×8.0 Screw Locations
Maintenance and Service Guide
C–5
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Screw Listing
Table C-3
Phillips PM2.0×8.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
35
8.0 mm
2.0 mm
4.0 mm
Where used:
Two screws that secure the display assembly to the notebook
(documented in Section 5.11)
Phillips M2.0×8.0 Screw Locations
C–6
Maintenance and Service Guide
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Screw Listing
Table C-3
Phillips PM2.0×8.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
35
8.0 mm
2.0 mm
4.0 mm
Where used:
Eleven screws that secure the top cover to the notebook
(documented in Section 5.12)
Phillips M2.0×8.0 Screw Locations
Maintenance and Service Guide
C–7
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Screw Listing
Table C-3
Phillips PM2.0×8.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
35
8.0 mm
2.0 mm
4.0 mm
Where used:
Two screws that secure the heat sink module to the notebook
(documented in Section 5.21)
Phillips M2.0×8.0 Screw Locations
C–8
Maintenance and Service Guide
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Screw Listing
Table C-3
Phillips PM2.0×8.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
35
8.0 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the left speaker to the notebook
(documented in Section 5.17)
Phillips M2.0×8.0 Screw Location
Maintenance and Service Guide
C–9
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Screw Listing
Table C-3
Phillips PM2.0×8.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
35
8.0 mm
2.0 mm
4.0 mm
Where used:
1 Two screws that secure the base enclosure left fan to the notebook
(documented in Section 5.19)
2 Four screws that secure the base enclosure right fan to the notebook
(documented in Section 5.19)
Phillips M2.0×8.0 Screw Locations
C–10
Maintenance and Service Guide
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Screw Listing
Table C-4
Phillips PM2.0×3.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
7
3.0 mm
2.0 mm
4.0 mm
Where used:
Six screws that secure the top cover to the notebook
(documented in Section 5.12)
Phillips M2.0×3.0 Screw Locations
Maintenance and Service Guide
C–11
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Screw Listing
Table C-4
Phillips PM2.0×3.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
7
3.0 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the modem board to the notebook
(documented in Section 5.20)
Phillips M2.0×3.0 Screw Location
C–12
Maintenance and Service Guide
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Screw Listing
Table C-5
Phillips PM2.0×6.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
1
6.0 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the audio/USB board to the notebook
(documented in Section 5.14)
Phillips M2.0×6.0 Screw Location
Maintenance and Service Guide
C–13
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Screw Listing
Table C-6
Hex Socket HM5.0×9.0 Screw Lock
Head
Color
Qty.
Length
Thread
Width
mm
Silver
2
9.0 mm
2.5 mm
5.0 mm
Where used:
Two screw locks that secure the system board to the notebook
(documented in Section 5.16)
Hex Socket HM5.0×9.0 Screw Lock Locations
C–14
Maintenance and Service Guide
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Screw Listing
Table C-7
Phillips PM2.0×4.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
10
4.0 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the LED board to the notebook
(documented in Section 5.9)
Phillips M2.0×4.0 Screw Locations
Maintenance and Service Guide
C–15
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Screw Listing
Table C-7
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Silver
10
4.0 mm
2.0 mm
4.0 mm
Where used:
Five screws that secure the system board to the notebook
(documented in Section 5.16)
Phillips M2.0×4.0 Screw Locations
C–16
Maintenance and Service Guide
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Screw Listing
Table C-7
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Silver
10
4.0 mm
2.0 mm
4.0 mm
Where used:
Two screws that secure the left speaker to the notebook
(documented in Section 5.17)
Phillips M2.0×3.0 Screw Location
Maintenance and Service Guide
C–17
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Screw Listing
Table C-7
Phillips PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Silver
10
4.0 mm
2.0 mm
4.0 mm
Where used:
Two screws that secure the digital drive board to the notebook
(documented in Section 5.18)
Phillips M2.0×4.0 Screw Locations
C–18
Maintenance and Service Guide
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Screw Listing
Table C-8
Phillips PM1.5×3.5 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
1
3.5 mm
1.5 mm
3.5 mm
Where used:
One screw that secures the right speaker to the notebook
(documented in Section 5.17)
Phillips M1.5×3.5 Screw Location
Maintenance and Service Guide
C–19
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Screw Listing
Table C-9
Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
4
12.0 mm 2.0 mm
6.0 mm
Where used:
Four screws that secure the heat sink module to the notebook
(documented in Section 5.21)
Phillips M2.0×12.0 Spring-Loaded Shoulder Screw Locations
C–20
Maintenance and Service Guide
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Index
1394 port 1–6
3–19, 5–5
A
specifications 6–7
battery pack release latch 1–17
Bluetooth board
AC adapter, spare part
AC power light 1–5
arrow keys 1–11
removal 5–38
spare part number 3–3,
5–38
audio troubleshooting 2–21
audio/USB board
bottom components 1–16
removal 5–36
C
spare part number 3–5,
3–19, 5–36
4–2
Audio/Video Cable Kit, spare
part number 3–10
audio-in (microphone) jack
location 1–8
pin assignments A–5
audio-out (headphone) jack
location 1–8
caps lock key 1–11
caps lock light 1–15
CD-ROM drive
OS not loading 2–20
precautions 4–3
Coaxial Cable Kit, spare part
number 3–10
pin assignments A–6
components
B
bottom 1–16
front 1–5
keyboard 1–9, 1–10
left-side 1–8
notebook top 1–14
rear 1–8
base enclosure, spare part
number 3–5, 3–19
battery bay 1–17
battery light 1–5
battery pack
removal 5–5
Maintenance and Service Guide
Index–1
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Index
right-side 1–6
upper keyboard 1–12
Computer Setup
number 3–14
Advanced Menu 2–4
Main Menu 2–2
overview 2–1
Security Menu 2–3
Tools Menu 2–4
connector pin assignments
external monitor A–3
headphone A–6
display release button 1–5
DMA specifications 6–12
drives, preventing damage 4–3
optical drive
spare part number 3–5,
Dual Format, Light Scribe
optical drive
microphone A–5
monitor A–3
RJ-11 (modem) A–4
RJ-45 (network) A–2
S-Video-out A–2
UniversalSerialBus(USB)
A–1
connectors, service
considerations 4–2
spare part number 3–5,
3–20, 5–12
Dual Tuner AC adapter, spare
part number 3–19
Dual Tuner Cable Kit, spare
part number 3–20
Dual Tuner Coaxial Cable Kit,
spare part number 3–19
Dual Tuner Miscellaneous
3–20
Dual Tuner Plastic Stand,
spare part number 3–20
Dual TV Tuner
D
design overview 1–18
digital drive bay 1–7
digital drive board
spare part number 3–15
digital drive eject button 1–7
Digital Media Slot 1–6
Digital Video Recorder
illustrated 3–10
spare part number 3–10
disassembly sequence chart
5–3
diskette drive, OS not loading
2–19
illustrated 3–10
spare part number 3–10
DVD/CD-RW Combo Drive
Index–2
Maintenance and Service Guide
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Index
3–9, 3–17, 5–12
specifications 6–8
DVD RW/R and CD-RW
Combo Drive
connection 2–26
removal 5–12
spare part number 3–5,
3–9, 3–17, 5–12
CD-ROM/DVD-ROM
Drive 2–20
no OS loading from
no OS loading from hard
nonfunctioning device
2–23
nonfunctioning expansion
base 2–14
nonfunctioning keyboard
2–24
specifications 6–10
DVD-ROM drive
OS not loading 2–20
precautions 4–3
E
electrostatic discharge 4–4,
4–8
Entertainment Y-cable, spare
part number 3–10
exhaust vents 1–7, 1–8, 1–9,
1–13, 1–16
nonfunctioning pointing
device 2–25
expansion base,
troubleshooting 2–14
expansion port 2 1–7
ExpressCard slot 1–6
external monitor port
location 1–9
fn key 1–11
pin assignments A–3
grounding equipment and
methods 4–7
F
H
f1 to f12 keys 1–11
fan
hard drive
locations 1–17
removal 5–50
spare part numbers 3–5,
3–20, 5–50
OS not loading 2–16
precautions 4–3
removal 5–7
spare part numbers 3–7,
3–9, 3–17, 3–20
specifications 6–5, 6–6
features 1–2
flowcharts, troubleshooting
Maintenance and Service Guide
Index–3
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Index
hard drive activity light 1–5
hard drive bay 1–17
hard drive cover
removal 5–7
LED board
spare part number 3–3,
headphone jack
3–11, 3–18
location 1–8
pin assignments A–6
headset, spare part number
3–11, 3–15
heat sink module
removal 5–54
M
part numbers 3–9
control
spare part number 3–5,
3–19, 5–54
I
spare part number 3–10
6–18
I/O address specifications
6–15
infrared board
removal 5–34
memory module
removal 5–14
spare part number 3–7,
3–19, 5–34
interrupt specifications 6–13
spare part numbers 3–7,
memory module compartment
1–17
cover
removal 5–14
location 1–8
pin assignments A–5
Mini PCI communications
card
K
keyboard
removal 5–22
spare part numbers 3–3,
3–17, 3–18, 5–22
troubleshooting 2–24
keyboard components 1–9,
1–10
keypad keys 1–11
removal 5–16
L
spare part numbers 3–7,
3–15, 3–19, 5–16
Mini PCI compartment 1–17
label area 1–17
Index–4
Maintenance and Service Guide
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Index
Miscellaneous Cable Kit,
spare part number 3–10
Miscellaneous Plastics Kit
components 3–7, 3–8
3–18
Miscellaneous Screw Kit,
spare part number 3–18
modem board
O
OS not loading 2–20
spare part numbers 3–5,
removal 5–52
spare part number 3–5,
3–19, 5–52
P
modem jack
packing precautions 4–5
PC Card eject buttons 1–7
PC Card slots 1–7
plastic parts 4–2
location 1–7
pin assignments A–4
modem, troubleshooting 2–26
monitor port
location 1–9
power cord
set requirements B–2
spare part numbers 3–12,
1–4
power/standby button 1–13
processor
pin assignments A–3
mouse, spare part number
3–11, 3–14
N
network jack
location 1–7
pin assignments A–2
nonfunctioning device,
troubleshooting 2–14, 2–23
notebook feet
locations 5–11
removal 5–56
notebook specifications 6–1
notebook top components
1–14
num lock key 1–11
num lock light 1–15
spare part numbers 3–5,
5–56
Q
Quick Launch buttons 1–13
Maintenance and Service Guide
Index–5
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Index
interrupts 6–13
R
rear components 1–8
remote control, spare part
number 3–11, 3–15
removal and replacement
preliminaries 4–1
removal and replacement
procedures 5–1
pin assignments A–2
switch cover
right-side components 1–6
RJ-11 (modem) jack
location 1–7
removal 5–18
pin assignments A–4
RJ-45 (network) jack
location 1–7
pin assignments A–2
5–40
system memory map 6–18
S
Screw Kit, spare part number
3–11, 3–19
T
screw listing C–1
security cable slot 1–9
serial number 3–1, 5–2
service considerations 4–2
speakers
top cover
location 1–5
TouchPad 1–15
TouchPad left/right buttons
1–15
removal 5–45
spare part number 3–5,
3–20, 5–45
specifications
TouchPad light 1–15
TouchPad scroll zone 1–15
transporting precautions 4–5
troubleshooting
battery pack 6–7
display 6–3, 6–4
DMA 6–12
DVD/CD-RW Combo
Drive 6–8
audio 2–21
Computer Setup 2–1
expansion base 2–14
DVD RW/R and CD-RW
Combo Drive 6–10
Index–6
Maintenance and Service Guide
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Index
flowcharts 2–5
keyboard 2–24
modem 2–26
V
network 2–26
nonfunctioning device
2–14, 2–23
OS not loading 2–15
overview 2–1
pointing device 2–25
power 2–8
Windows applications key
1–11
Windows logo key 1–11
wireless button 1–15
wireless light 1–15
workstation precautions 4–6
video 2–12
TV tuner AC adapter
illustrated 3–10
spare part number 3–10
TV tuner stand
illustrated 3–10
spare part number 3–10
U
Universal Serial Bus (USB)
port
pin assignments A–1
upper keyboard components
1–12
USB digital drive board
removal 5–48
spare part number 3–7,
3–19, 5–48
USB digital drive, spare part
number 3–11
USB diskette drive, spare part
number 3–11
USB travel mouse, spare part
number 3–11, 3–14
Maintenance and Service Guide
Index–7
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