HP Pavilion tx2500 Entertainment PC
Maintenance and Service Guide
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
2 External component identification
Bottom components ........................................................................................................................... 13
3 Illustrated parts catalog
4 Removal and replacement procedures
Cables and connectors ..................................................................................... 32
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Unknown user password ................................................................................................... 36
5 Setup Utility
6 Specifications
vi
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7 Screw listing
8 Backup and recovery
9 Connector pin assignments
10 Power cord set requirements
vii
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viii
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1 Product description
Category
Description
Product Name
Processors
HP Pavilion tx2500 Entertainment PC
AMD Turion™ 64 Mobile Technology Ultra-Dual Core ZM-86 processor, 2.4-GHz,
2-MB L2 cache, 800-MHz front side bus (FSB)
AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-82 processor, 2.2-GHz, 2-
MB L2 cache, 800-MHz FSB
AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-80 processor, 2.0-GHz, 2-
MB L2 cache, 800-MHz FSB
AMD Turion 64 Mobile Technology Dual Core RM-70 processor, 2.0-GHz, 1-MB L2
cache, 800-MHz FSB
AMD Mobile Athlon™ Dual Core QL-62 processor, 2.0-GHz, 1-MB L2 cache, 667-
MHz FSB
AMD Mobile Athlon Dual Core QL-60 processor, 1.9-GHz, 1-MB L2 cache, 667-MHz
FSB
Chipset
ATI Northbridge: AMD M780G
ATI Southbridge: SB700
Graphics
Unified memory architecture (UMA) graphics subsystem memory integrated with
system memory:
Up to 271-MB on computer models with 1024-MB to 2048-MB system memory
Up to 527-MB on computer models with 2048-MB or more of system memory
●
●
Graphics subsystem memory size is dynamic change
Panels
12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio) BrightView with touch-
screen + Wacom digitizer
Typical brightness: 200 nits
Memory
Two SODIMM slots
●
●
●
●
Customer accessible/upgradable
Dual-channel support
DDRII PC2-5300 (667 and 800 MHz)
4096-MB total system memory (2048 MB × 2, dual-channel)
2048-MB total system memory (2048 MB × 1, 1024 MB × 2, dual-channel)
1024-MB total system memory (1024 MB × 1, 512 MB × 2, dual-channel)
1
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Category
Description
Hard drives
Supports all 9.5-mm, 2.5-inch hard drives
Serial ATA
●
●
320-GB, 5400-rpm
250-GB, 5400-rpm
160-GB, 5400-rpm
120-GB, 5400-rpm
Optical drives
12.7-mm tray load
Parallel ATA
●
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Low-light VGA camera, fixed (no tilt), with activity light, 24 frames per second
Supports external USB drive only
Web camera
Diskette drive
Audio
HD audio - Azalia techology
●
●
●
●
●
●
●
●
●
●
Supports Microsoft Gold requirements
Two omni-directional, dual-array microphones
Beam-forming, echo-cancellation, noise-suppression software
Pavilion-branded Altec Lansing speakers
Motorola 56K V.92 data/fax modem
Modem
Supports all world wide certification requirements
Modem cable is not included
Ethernet
Wireless
Integrated Realtek 10/100/1000 (Gigabit Ethernet)
Ethernet cable included
Integrated wireless local area network (WLAN) options by way of wireless
module (includes two 2.4-GHz antennae in display assembly):
Broadcom 4321AGN 802.11a/b/g/n + Bluetooth
Broadcom 4321AGN 802.11a/b/g/n
Broadcom 4311AG 802.11a/b/g + Bluetooth
Broadcom 4311AG 802.11a/b/g
Broadcom 4311G 802.11b/g + Bluetooth
Broadcom 4311G 802.11b/g
Broadcom BCM4312 802.11b/g + Bluetooth
Broadcom BCM4312 802.11b/g
External media card
One ExpressCard/34 slot, requires slot bezel
●
●
5-in-1 Digital Media Slot, supports SD, MMC, MS, MSpro, xD. With adapter (not
included), supports mini versions of SD, MMC, and MS Duo.
2
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Category
Ports
Description
Audio-in (stereo microphone)
Audio-out (stereo headphone)
Audio-out (stereo headphone with S/PDIF)
Consumer infrared (one in computer base, one in display assembly)
eSATA
High-definition multimedia interface (HDMI) v1.3 supporting 1080p with high-
bandwidth digital content protection (HDCP) key
RJ-11 (modem)
RJ-45 (Ethernet), includes link and activity lights
S-Video-out (include component video support)
USB (3)
VGA (Dsub 15 pin) supporting 1600 × 1200 external resolution @ 75 Hz. Disabled
when connected to devices through the expansion port 3. Hot plug, unplug, and auto
detect for correct output to wide-aspect and standard aspect video.
1394a
2-pin 65-W AC power
Docking
Docking support through the expansion port 3. Supports the HP xb3000 Notebook
Expansion Base and the HP Notebook QuickDock.
Keyboard/pointing devices
12.1-inch keyboard with embedded numeric keypad
Taps enabled as default
TouchPad with 2 buttons and two-way scroll
Wacom 9.0-mm touch-screen pen
Power requirements
8-cell, 73-Wh, 2.55-Ah Li-ion battery
6-cell, 55-Wh, 2.55-Ah Li-ion battery
4-cell, 37-Wh, 2.55-Ah Li-ion battery
65-W AC adapter with localized cable plug support (2-wire plug with ground pin,
supports 2-pin DC connector)
Security
Security cable slot
Fingerprint reader
Operating system
Preinstalled:
Windows Vista® Business (32-bit)
Windows Vista Premium (32- and 64-bit)
Windows Vista Ultimate (64-bit)
End-user replaceable parts:
AC adapter
Serviceability
Battery (system)
3
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Category
Description
Hard drive
Memory module
Optical drive
WLAN module
4
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2 External component identification
Top components
Display components
Item
Component
Function
(1)
(2)
(3)
(4)
Internal microphones (2)
Display release latch
Record sound.
Opens the computer.
Integrated camera (select models only)
DVD button
Records video and captures still photographs.
Launches the DVD playback feature of the QuickPlay
program.
(5)
(6)
(7)
Media button
Launches the QuickPlay program.
Opens Mobility Center.
Mobility Center button
Rotate button
Rotates the screen image clockwise into 4 orientations:
landscape primary, landscape secondary, portrait
primary, and portrait secondary.
(8)
Speakers (2)
Produce sound.
Top components
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Item
(9)
Component
Function
Convertible hinge
Swivels the display and converts the computer from
traditional notebook mode into slate mode or vice versa.
In slate mode, the display is rotated and folded flat, so
that you can view content while carrying the computer.
(10)
(11)
Drive light
Blinking: The hard drive or optical drive is being
accessed.
Battery light
On: A battery is charging.
●
●
Blinking: A battery that is the only available power
source has reached a low battery level. When the
battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an external
power source, the light is turned off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery reaches
a low battery level.
●
(12)
Power light
On: The computer is on.
●
●
●
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(13)
(14)
Consumer infrared lens
Internal display switch
Receives a signal from the HP Remote Control.
Turns off the display and initiates Sleep if the display is
closed while the power is on.
(15)
(16)
Fingerprint reader (select models only)
Wireless antennae (select models only)
Allows a fingerprint logon to Windows instead of a
password logon.
Send and receive signals from one or more wireless
devices. These antennae are not visible from the
outside of the computer.
6
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Keys
Item
(1)
Component
Function
esc key
Displays system information when pressed in
combination with the fn key.
(2)
fn key
Executes frequently used system functions when
pressed in combination with a function key or the esc
key.
(3)
(4)
(5)
Windows logo key
Displays the Windows® Start menu.
Windows applications key
Embedded numeric keypad keys
Displays a shortcut menu for items beneath the pointer.
Can be used like the keys on an external numeric
keypad.
(6)
Function keys
Execute frequently used system functions when
pressed in combination with the fn key.
Top components
7
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Pointing devices
Item
Component
Function
(1)
(2)
TouchPad on/off button
TouchPad*
Enables/disables the TouchPad.
Moves the pointer and selects or activates items on the
screen.
(3)
(4)
Left TouchPad button*
TouchPad light
Functions like the left button on an external mouse.
Blue: TouchPad is enabled.
Amber: TouchPad is disabled.
●
●
(5)
(6)
TouchPad vertical scroll zone
Right TouchPad button*
Scrolls up or down.
Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
8
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Front components
Item
Component
Function
(1)
(2)
Display release latch
Power switch*
Opens the computer.
When the computer is off, slide the power switch
to the right to turn on the computer.
●
●
●
●
When the computer is on, slide the power switch
to the right to initiate Sleep.
When the computer is in the Sleep state, slide the
power switch to the right briefly to exit Sleep.
When the computer is in Hibernation, slide the
power switch to the right briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are not effective, slide the power
switch to the right and hold for at least 5 seconds to turn
off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance > Power
Options.
To learn more about Sleep or Hibernation, refer to the
Power Management guide.
(3)
Power light
On: The computer is on.
●
●
●
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(4)
(5)
Consumer infrared lens
Receives a signal from the HP Remote Control.
Audio-out (headphone) S/PDIF jack
Provides enhanced audio performance, including
surround sound and other high-end audio output.
(6)
Audio-out (headphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
(7)
(8)
Audio-in (microphone) jack
Wireless switch
Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
Turns the wireless feature on or off, but does not create
a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
Front components
9
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Item
(9)
Component
Function
Wireless light
Blue: An integrated wireless device, such as a
●
WLAN device and/or a Bluetooth® device, is
turned on.
Amber: All wireless devices are turned off.
●
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Left-side components
Item
(1)
Component
Power connector
Function
Connects an AC adapter.
(2)
(3)
ExpressCard slot
Digital Media Slot
Supports optional ExpressCard/34 cards.
Supports the following optional digital card formats:
Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick Pro (MSP),
xD-Picture Card (XD), xD-Picture Card (XD) Type M.
(4)
(5)
Digital Media Slot light
Optical drive
On: A digital card is being accessed.
Reads optical discs and, on select models, also writes
to optical discs.
(6)
Optical light
Blinking: The optical drive is being accessed.
10 Chapter 2 External component identification
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Right-side components
Item
(1)
Component
Function
Previous/rewind button
Plays the previous track or chapter when the
●
●
button is pressed once.
Rewinds media when the button is pressed
simultaneously with the fn key.
(2)
(3)
Play/pause button
Plays or pauses media.
Next/fast forward button
Plays the next track or chapter when the button is
pressed once.
●
●
Fast forwards media when pressed
simultaneously with the fn key.
(4)
(5)
(6)
(7)
(8)
(9)
Stop button
Stops playback.
Pen holder
Stores the pen.
USB port
Connects an optional USB device.
Connects the pen tether.
Connects a network cable.
Pen tether hole
RJ-45 (network) jack
Expansion port 3
Connects the computer to an optional docking device or
an optional expansion product.
NOTE: The computer has only one expansion port.
The term expansion port 3 describes the type of
expansion port.
(10)
(11)
External monitor port
S-Video-out jack
Connects an external VGA monitor or projector.
Connects an optional S-Video device such as a
television, VCR, camcorder, overhead projector, or
video capture card.
(12)
Vent
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
Right-side components 11
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Rear components
Item
(1)
Component
Function
Vent
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(2)
(3)
(4)
RJ-11 (modem) jack
USB ports (2)
Connects a modem cable.
Connect optional USB devices.
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
12 Chapter 2 External component identification
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Bottom components
Item
(1)
Component
Function
Vents (6)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(2)
(3)
(4)
(5)
(6)
Battery release latches (2)
Hard drive bay
Releases the battery from the battery bay.
Holds the hard drive.
Optical drive release latch
Memory module compartment
WLAN module compartment
Releases the optical drive from the drive bay.
Contains the memory module slots.
Holds a WLAN module (select models only).
NOTE: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country
or region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical
support through Help and Support.
(7)
Battery bay
Holds the battery.
Bottom components 13
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3 Illustrated parts catalog
Service tag location
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer. When
ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag. When ordering parts or requesting information, provide the computer serial
number and model number located on the bottom of the computer.
14 Chapter 3 Illustrated parts catalog
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Service tag location 15
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Computer major components
Item
(1a)
Description
Spare part number
Display assembly
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,
fingerprint reader, microphones, and WLAN antenna cables
484751-001
16 Chapter 3 Illustrated parts catalog
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Item
(1b)
Description
Spare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,
microphones, and WLAN antenna cables
484750-001
Display convertible hinge cover (included with display assembly)
Display Rubber Kit (not illustrated, includes 8 display bezel rubber screw covers) 464824-001
(2a)
(2b)
(3)
Switch cover
464115-001
Switch cover trim (included with switch cover)
Keyboard
Belgium
484748-A41
484748-201
484748-121
484748-DH1
484748-051
484748-041
484748-BB1
484748-061
484748-291
484748-161
484748-B31
484748-131
484748-251
484748-171
484748-AD1
484748-071
484748-AB1
484748-281
484748-141
484748-031
484748-001
464111-001
Brazil
Canada
Denmark, Norway, and Sweden
France
Germany
Israel
Italy
Japan
Latin America
The Netherlands
Portugal
Russia
Saudi Arabia
South Korea
Spain
Taiwan
Thailand
Turkey
The United Kingdom
The United States and Canada
(4)
Top cover (includes TouchPad and TouchPad cable, caps lock light board and
cable, and top cover bumper pads)
(5)
(6)
RTC battery
449729-001
483113-001
487697-001
487926-001
Bluetooth module
Bluetooth module cable (not illustrated)
Plastics Kit
(7a)
ExpressCard slot bezel
Computer major components 17
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Item
(7b)
(7c)
(7d)
(7e)
(8a)
Description
Spare part number
Memory module compartment cover (includes 2 captive screws, secured by C-clips)
WLAN module compartment cover (includes 1 captive screw, secured by a C-clip)
Hard drive cover (includes one rubber foot and 2 captive screws, secured by C-clips)
Display connector cover (includes 1 captive screw, secured by a C-clip)
Power switch assembly (includes power switch board cable and power switch
441142-001
board actuator)
(8b)
(9a)
(9b)
(10)
(11)
Power switch board actuator
Pen eject assembly (includes pen holder)
Pen holder
464113-001
480850-001
System board (includes replacement thermal material)
Processor (includes replacement thermal paste)
AMD Turion 64 Mobile Technology ZM-86 (2.4-GHz, 1-MB L2 cache, 800-MHz
FSB)
507974-001
507957-001
507973-001
507972-001
507978-001
507977-001
AMD Turion 64 Mobile Technology ZM-84 (2.3-GHz, 1-MB L2 cache, 800-MHz
FSB)
AMD Turion 64 Mobile Technology ZM-82 (2.2-GHz, 1-MB L2 cache, 800-MHz
FSB)
AMD Turion 64 Mobile Technology ZM-80 (2.1-GHz, 1-MB L2 cache, 800-MHz
FSB)
AMD Turion 64 Mobile Technology RM-72 (2.1-GHz, 1-MB L2 cache, 800-MHz
FSB)
AMD Turion 64 Mobile Technology RM-70 (2.0-GHz, 1-MB L2 cache, 800-MHz
FSB)
AMD Athlon QL-62 (2.0-GHz, 512-KB L2 cache, 667-MHz FSB)
AMD Athlon QL-60 (1.9-GHz, 512-KB L2 cache, 667-MHz FSB)
Audio/infrared board (includes audio/infrared board cable)
506052-001
507982-001
441144-001
(12)
(13)
(14)
(15)
Fan/heat sink assembly (includes replacement thermal paste and thermal pads) 487925-001
Pen
464146-001
Optical drive (includes bezel)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
480864-001
480865-001
(16)
(17)
Base enclosure (includes optical drive release assembly, 2 battery release latches, 466437-001
and 4 rubber feet)
Rubber Feet Kit (not illustrated, includes base enclosure rubber feet)
464821-001
Memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR)
2048-MB
1024-MB
512-MB
480861-001
480860-001
480859-001
18 Chapter 3 Illustrated parts catalog
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Item
(18)
Description
Spare part number
WLAN module
Broadcom 4321AGN 802.11a/b/g/n WLAN module
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
the U.S. Virgin Islands, and the United States
453730-001
453730-002
●
●
For use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
For use in Japan
453730-291
●
Broadcom 4311G 802.1b/g WLAN module
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
the U.S. Virgin Islands, and the United States
●
Computer major components 19
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Item
Description
For use in Afghanistan, Albania, Algeria, Andorra,
Spare part number
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom BCM4312 802.11b/g WLAN module
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
the U.S. Virgin Islands, and the United States
459263-001
●
20 Chapter 3 Illustrated parts catalog
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Item
Description
For use in Afghanistan, Albania, Algeria, Andorra,
Spare part number
459263-002
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(19)
Hard drive (all 5400-rpm; includes hard drive bracket and hard drive connector)
500-GB
400-GB
320-GB
250-GB
160-GB
120-GB
497515-001
500141-001
463643-003
457061-003
441128-003
441127-003
497744-001
Hard Drive Hardware Kit (not illustrated; includes hard drive bracket, hard drive
connector, and hard drive screws)
(20)
Battery
8-cell, 73-Ah, 2.55-Ah
6-cell, 55-Ah, 2.55-Ah
4-cell, 37-Ah, 2.55-Ah
463650-003
441132-003
441131-003
Computer major components 21
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Plastics Kit
Item
Description
Spare part number
Plastics Kit
487926-001
(1)
(2)
(3)
(4)
(5)
ExpressCard slot bezel
Hard drive cover (includes 1 rubber foot and 2 captive screws, secured by C-clips)
Display connector cover (includes 1 captive screw, secured by a C-clip)
WLAN module compartment cover (includes 1 captive screw, secured by a C-clip)
Memory module compartment cover (includes 2 captive screws, secured by C-clips)
Mass storage devices
22 Chapter 3 Illustrated parts catalog
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Item
(1)
Description
Spare part number
Hard drives (all 5400-rpm) include frame and hard drive connector
500-GB
400-GB
320-GB
250-GB
160-GB
120-GB
497515-001
500141-001
463463-003
457061-003
441128-003
441127-003
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and 497744-001
hard drive screws)
(2)
Optical drive (includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
480864-001
480865-001
Mass storage devices 23
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Miscellaneous parts
Description
Spare part number
65-watt AC adapter
ATSC/NTSC TV tuner antenna
ATSC/NTSC TV tuner
Audio/video cable
Cat5E cable
417220-001
455457-001
455456-001
455459-001
454619-001
412175-002
412176-003
412176-001
405527-001
418162-001
480105-001
465539-001
439129-001
436238-001
DVB-T TV tuner
DVB-T TV tuner antenna
DVB-T TV tuner antenna adapter
HP backpack
HP carrying case
HP notebook protective sleeve
Remote control (fits into ExpressCard slot)
Infrared emitter with cable
Optical wired mouse
Power cord
Argentina
490371-D01
490371-011
490371-201
490371-081
490371-021
490371-D61
490371-BB1
490371-061
490371-291
490371-001
490371-AA1
490371-AR1
490371-AD1
490371-111
490371-AB1
490371-031
Australia
Brazil
Denmark
Europe
India
Israel
Italy
Japan
North America
The People's Republic of China
South Africa
South Korea
Switzerland
Taiwan
The United Kingdom
24 Chapter 3 Illustrated parts catalog
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Description
Screw Kit
Spare part number
464116-001
Phillips PM3.0×3.0 screw
●
●
●
●
●
●
●
●
●
●
Phillips PM2.5×6.0 screw
Phillips PM2.0×11.0 screw
Black Phillips PM2.0×7.0 captive screw
Silver Phillips PM2.0×7.0 screw
Phillips PM2.0×5.0 captive screw
Phillips PM2.0×5.0 screw
Phillips PM2.0×4.0 captive screw
Phillips PM2.0×4.0 screw
Phillips PM2.0×3.0 screw
Tablet stand
466337-001
455458-001
435836-001
439254-001
371693-003
430958-002
USB extension cable
USB travel mouse
Vista remote control
Wired headset with volume control
Wireless laser mouse
Sequential part number listing
Spare part
number
Description
371693-003
405527-001
412175-002
412176-001
412176-003
417220-001
418162-001
430958-002
435836-001
436238-001
441127-003
441128-003
Wired headset with volume control
HP backpack
DVB-T TV tuner
DVB-T TV tuner antenna adapter
DVB-T TV tuner antenna
65-watt AC adapter
HP carrying case
Wireless laser mouse
USB travel mouse
Optical wired mouse
120-GB, 5400-rpm hard drive
160-GB, 5400-rpm hard drive
Sequential part number listing 25
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Spare part
number
Description
441131-003
441132-003
441142-001
441144-001
449729-001
453730-001
4-cell, 37-Ah, 2.55-Ah battery
6-cell, 55-Ah, 2.55-Ah battery
Power switch assembly (includes power switch board cable and power switch board actuator)
Audio/infrared board (includes audio/infrared board cable)
RTC battery
Broadcom 4321AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States
453730-002
Broadcom 4321AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
453730-291
454619-001
455456-001
455457-001
455458-001
455459-001
457061-003
459263-001
Broadcom 4321AGN 802.11a/b/g/n WLAN module for use in Japan
Cat5E cable (3.6-mm)
ATSC/NTSC TV tuner
ATSC/NTSC TV tuner antenna
USB extension cable
Audio/video cable
250-GB, 5400-rpm hard drive
Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico,
the U.S. Virgin Islands, and the United States
26 Chapter 3 Illustrated parts catalog
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Spare part
number
Description
459263-002
Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
463643-003
463650-003
464111-001
320-GB, 5400-rpm hard drive
8-cell, 73-Wh, 2.55-Ah battery
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper
pads)
464113-001
464115-001
464116-001
464146-001
464821-001
464824-001
465539-001
466337-001
466437-001
480105-001
480850-001
507977-001
Pen holder and pen eject assembly
Switch cover (includes switch cover trim)
Screw Kit
Pen
Rubber Feet Kit (includes base enclosure rubber feet)
Display Rubber Kit (includes 8 display bezel rubber screw covers)
Remote control (fits into ExpressCard slot)
Tablet stand
Base enclosure (includes optical drive release assembly, 2 battery release latches, and 4 rubber feet)
HP notebook protective sleeve
System board (includes replacement thermal material)
AMD Turion 64 Mobile Technology RM-80 2.0-GHz processor (1-MB L2 cache, 800-MHz FSB, includes
replacement thermal material)
480859-001
480860-001
480861-001
480864-001
480865-001
483113-001
512-MB memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR)
1024-MB memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR)
2048-MB memory module (1-DIMM, PC2-6400, 667-MHz, 800 DDR)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Bluetooth module
Sequential part number listing 27
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Spare part
number
Description
484748-001
484748-031
484748-041
484748-051
484748-061
484748-071
484748-121
484748-131
484748-141
484748-161
484748-171
484748-201
484748-251
484748-281
484748-291
484748-A41
484748-AB1
484748-AD1
484748-B31
484748-BB1
484748-DH1
484750-001
Keyboard for use in the United States
Keyboard for use in the United Kingdom
Keyboard for use in Germany
Keyboard for use in France
Keyboard for use in Italy
Keyboard for use in Spain
Keyboard for use in French Canada
Keyboard for use in Portugal
Keyboard for use in Turkey
Keyboard for use in Latin America
Keyboard for use in Saudi Arabia
Keyboard for use in Brazil
Keyboard for use in Russia
Keyboard for use in Thailand
Keyboard for use in Japan
Keyboard for use in Belgium
Keyboard for use in Taiwan
Keyboard for use in South Korea
Keyboard for use in the Netherlands
Keyboard for use in Israel
Keyboard for use in Denmark, Finland, and Norway
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLAN
antenna cables
484751-001
487330-001
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, fingerprint
reader, and WLAN antenna cables
Broadcom 4322 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico,
the U.S. Virgin Islands, and the United States
28 Chapter 3 Illustrated parts catalog
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Spare part
number
Description
487330-002
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
487697-001
487925-001
487926-001
490371-001
490371-011
490371-021
490371-031
490371-061
490371-081
490371-111
490371-201
490371-291
490371-AA1
490371-AB1
490371-AD1
490371-AR1
490371-BB1
490371-D01
490371-D61
497515-001
497744-001
500141-001
Bluetooth module cable
Fan/heat sink assembly (includes replacement thermal paste and thermal pads)
Power cord for use in the United States
Power cord for use in Australia
Power cord for use in Europe
Power cord for use in the United Kingdom and Singapore
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
Power cord for use in Brazil
Power cord for use in Japan
Power cord for use in the People's Republic of China
Power cord for use in Taiwan
Power cord for use in South Korea
Power cord for use in South Africa
Power cord for use in Israel
Power cord for use in Argentina
Power cord for use in India
500-GB, 5400-rpm hard drive
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws)
400-GB, 5400-rpm hard drive
Sequential part number listing 29
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Spare part
number
Description
506052-001
507972-001
507973-001
507974-001
507975-001
AMD Athlon QL-62 2.0-GHz processor (512-KB L2 cache, 667-MHz FSB, includes replacement thermal
material)
AMD Turion 64 Mobile Technology ZM-80 2.1-GHz processor (1-MB L2 cache, 800-MHz FSB, includes
replacement thermal material)
AMD Turion 64 Mobile Technology ZM-82 2.2-GHz processor (1-MB L2 cache, 800-MHz FSB, includes
replacement thermal material)
AMD Turion 64 Mobile Technology ZM-86 2.4-GHz processor (1-MB L2 cache, 800-MHz FSB, includes
replacement thermal material)
AMD Turion 64 Mobile Technology ZM-84 2.3-GHz processor (1-MB L2 cache, 800-MHz FSB, includes
replacement thermal material)
507977-001
507978-001
507982-001
AMD Turion 64 Mobile Technology RM-70 (2.0-GHz, 1-MB L2 cache, 800-MHz FSB)
AMD Turion 64 Mobile Technology RM-72 processor (2.1-GHz, 1-MB L2 cache, 800-MHz FSB)
AMD Athlon QL-60 1.9-GHz processor (512-KB L2 cache, 667-MHz FSB, includes replacement thermal
material)
30 Chapter 3 Illustrated parts catalog
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4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
Magnetic screwdriver
●
●
●
Phillips P0 and P1 screwdrivers
Flat-bladed screwdriver
Service considerations
The following sections include some of the considerations that you should keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
Preliminary replacement requirements 31
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Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
32 Chapter 4 Removal and replacement procedures
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Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
12,000 V
6,000 v
15,000 V
5,000 V
800 V
7,500 V
3,000 V
400 V
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
2,000 V
700 V
400 V
11,500 V
14,500 V
26,500 V
21,000 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
Preliminary replacement requirements 33
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Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
●
●
●
●
●
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials are
selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
●
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
●
Turn off power and input signals before inserting or removing connectors or test equipment.
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Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
●
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
●
●
●
●
●
●
●
●
●
●
●
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
Antistatic plastic
Bags
1,500 V
7,500 V
5,000 V
Carbon-loaded plastic
Metallized laminate
Floor mats
Floor mats
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Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the
password.
NOTE: These steps also clear CMOS.
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
6. Wait approximately 5 minutes.
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.
All passwords and all CMOS settings have been cleared.
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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened when
servicing the computer. Make special note of each screw size and location during removal and
replacement.
Service tag location
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer. When
ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag. When ordering parts or requesting information, provide the computer serial
number and model number located on the bottom of the computer.
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Computer feet
Description
Spare part number
Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover)
464821-001
The computer feet are adhesive-backed rubber pads. There are four computer feet (1) that adhere to
the computer base enclosure, and two computer feet (2) that adhere to the high-capacity battery.
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Battery
Description
Spare part number
8-cell, 73-Wh, 2.55-Ah battery
6-cell, 55-Wh, 2.55-Ah battery
4-cell, 37-Wh, 2.55-Ah battery
463650-003
441132-003
441131-003
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the battery:
1. Turn the computer upside down, with the rear panel toward you.
2. Slide the battery lock latch (1) to the right, and then release it. (The battery disengages from the
computer.)
3. Slide the battery release latch (2) to the left, and then release it.
4. Remove the battery (3) by sliding it straight back.
To install a battery, slide the battery into the battery bay until you hear a click.
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Pen
Description
Spare part number
Pen
464146-001
Before removing the pen, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the pen:
1. Position the computer with the left side toward you.
2. Press in on the pen (1) to release it from the pen holder.
3. Remove the pen (2) from the pen holder.
Reverse this procedure to install the pen.
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Hard drive
Description
Spare part number
500-GB, 5400-rpm
400-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 5400-rpm
160-GB, 5400-rpm
120-GB, 5400-rpm
497515-001
500141-001
463643-003
457061-003
441128-003
441127-003
497744-001
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive
screws)
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the hard drive cover to the
computer.
3. Lift the left side of the hard drive cover (2) and swing it to right.
4. Remove the hard drive cover.
NOTE: The hard drive cover is included in the Plastics Kit, spare part number 487926-001.
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5. Grasp the Mylar tab (1) on the hard drive and lift the hard drive to disconnect it from the system
board.
6. Remove the hard drive (2) from the hard drive bay.
7. If it is necessary to remove the hard drive bracket and connector, remove the four Phillips
PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive.
8. Lift the bracket (2) straight up to remove it from the hard drive.
9. Remove the connector (3) from of the hard drive.
Reverse this procedure to reassemble and install the hard drive.
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Optical drive
NOTE: All optical drive spare part kits include an optical drive bezel.
Description
Spare part number
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
480864-001
480865-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the optical drive:
1. Position the computer with right side toward you.
2. Slide the optical drive release latch (1) toward you. (The optical drive is partially ejected from the
optical drive bay.)
3. Remove the optical drive (2) from of the computer.
To install an optical drive, slide the optical drive into the optical drive bay until you hear a click.
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Memory module
Description
Spare part number
2048-MB (1-DIMM, PC2-5300, 667 MHz)
480861-001
480860-001
480859-001
1024-MB (1-DIMM, PC2-5300, 667 MHz)
512-MB (1-DIMM, PC2-5300, 667 MHz)
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the memory module:
1. Position the computer with the front toward you.
2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the memory module
compartment cover to the computer.
3. Lift the left side of the cover (2) and swing it to the right.
4. Remove the memory module compartment cover.
NOTE: The memory module compartment cover is included in the Plastics Kit, spare part number
487926-001.
5. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
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6. Pull the module (2) away from the slot at an angle and remove it.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the
memory module slot.
Reverse this procedure to install a memory module.
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WLAN module
Description
Spare part number
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
487330-001
●
●
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 487330-002
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru,
the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 4321AGN 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
453730-001
●
●
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 453730-002
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru,
the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
For use in Japan
453730-291
●
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Description
Spare part number
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
459263-001
●
●
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 459263-002
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru,
the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the WLAN module:
1. Position the computer with the front toward you.
2. Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the WLAN module compartment
cover to the computer.
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3. Lift the right side of the WLAN module compartment cover (2) and swing it to the left.
4. Remove the WLAN module compartment cover.
NOTE: The WLAN module compartment cover is included in the Plastics Kit, spare part number
487926-001.
5. Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
6. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
7. Pull the WLAN module (3) away from the slot at an angle and remove it.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect installation into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
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Keyboard
Description
Country or region
Spare part number
484748-A41
484748-201
484748-121
484748-DH1
484748-051
484748-041
484748-BB1
484748-061
484748-291
484748-161
484748-B31
Country or region
Portugal
Spare part number
484748-131
484748-251
484748-171
484748-AD1
484748-071
484748-AB1
484748-281
484748-141
484748-031
484748-001
Belgium
Brazil
Russia
Canada
Saudi Arabia
South Korea
Spain
Denmark, Finland, and Norway
France
Germany
Israel
Taiwan
Thailand
Italy
Turkey
Japan
The United Kingdom
The United States
Latin America
The Netherlands
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the keyboard:
1. Position the computer with the front toward you.
2. Remove the four Phillips PM2.0×11.0 screws that secure the keyboard to the computer.
3. Turn the computer display-side up, with the front toward you.
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4. Open the computer.
5. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.
6. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and
disconnect the keyboard cable (2).
7. Remove the keyboard.
Reverse this procedure to install the keyboard.
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Switch cover
Description
Spare part number
Switch cover (includes display convertible hinge base cover)
464115-001
Before removing the switch cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Remove the switch cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the four Phillips PM2.0×7.0 screws that secure the switch cover to the computer.
3. Turn the computer display-side up, with the front toward you.
4. Open the computer.
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5. Rotate the display clockwise approximately 45 degrees.
6. Lift the left and right front corners of the switch cover (1) until it disengages from the computer.
7. Rotate the switch cover (2) counterclockwise and remove it from the computer.
Reverse this procedure to install the switch cover.
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Display assembly
Description
Spare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint
484751-001
reader, microphones, and WLAN antenna cables
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones,
and WLAN antenna cables
484750-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
6. Remove the WLAN module compartment cover and disconnect the wireless antenna cables from
Remove the display assembly:
1. Close the computer and turn it upside down, with the front toward you.
2. Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the display connector cover to the
computer.
3. Lift the rear edge of the display connector cover (2) and swing it toward you.
4. Remove the display connector cover.
NOTE: The display connector cover is included in the Plastics Kit, spare part number
487926-001.
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5. Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.
6. Remove the wireless antenna cables (1) from the routing channel built into the base enclosure.
7. Disconnect the camera cable (2) and the microphone cable (3) from the system board.
8. Turn the computer display-side up, with the front toward you.
9. Open the computer.
10. Remove the display convertible hinge cover (1).
11. Remove the two Phillips PM2.5×6.0 screws (2) that secure the display assembly to the computer.
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12. Disconnect the display panel cable (3) from the system board.
NOTE: As you remove the display assembly, be sure that the display cables and wireless antenna
cables move cleanly through the opening (1) in the computer.
13. Lift the display (2) straight up and remove it.
Reverse this procedure to install the display assembly.
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Top cover
Description
Spare part number
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top
cover bumper pads)
464111-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
5. Remove the following components:
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the five Phillips PM2.0×7.0 screws (1) and the three Phillips PM2.0×4.0 screws (2) that
secure the top cover to the computer.
3. Turn the computer right-side up, with the front toward you.
4. Disconnect the display lid switch board cable (1) from the system board.
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5. Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the
TouchPad cable (3).
6. Remove the two Phillips PM2.0×4.0 screws (4) that secure the top cover to the base enclosure.
7. Lift the top cover straight up and remove it.
Reverse this procedure to install the top cover.
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RTC battery
NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all
passwords and CMOS settings to be cleared.
Description
Spare part number
RTC battery
449729-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
5. Remove the following components:
f.
Remove the RTC battery:
Use a non-conductive, flat-bladed tool to pry the RTC battery out of the socket.
Reverse this procedure to install the RTC battery. Be sure the RTC battery is installed with the “+” sign
facing up.
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Power switch assembly
Description
Spare part number
Power switch assembly (includes power switch board cable and actuator switch)
441142-001
Before removing the power switch assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
5. Remove the following components:
f.
Remove the power switch assembly:
1. Remove the two Phillips PM2.0×4.0 screws (1) that secure the power switch board to the base
enclosure.
2. Remove the Phillips PM2.0×3.0 screw (2) that secures the display release hook assembly to the
base enclosure.
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3. Remove the display release hook assembly (3).
NOTE: The display release hook assemblies are included with the base enclosure spare part
kits.
4. Disconnect the power switch board cable (1) from the system board.
5. Remove the power switch board (2) and power switch actuator (3) from the base enclosure.
Reverse this procedure to install the power switch assembly.
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Bluetooth module
Description
Spare part number
Bluetooth module
483113-001
487697-001
Bluetooth module cable
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
5. Remove the following components:
f.
Remove the Bluetooth module:
1. Disconnect the Bluetooth module cable (1) from the system board.
2. Remove the Phillips PM2.0×3.0 screw (2) that secures the Bluetooth module to the system board.
3. Remove the Bluetooth module (3).
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Reverse this procedure to install the Bluetooth module.
System board
Description
Spare part number
System board (includes replacement thermal material)
480850-001
When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:
●
●
●
●
●
●
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
5. Remove the following components:
f.
Remove the system board:
1. Press in on the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot.
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2. Remove the ExpressCard slot bezel (2) from the ExpressCard slot.
NOTE: The ExpressCard slot bezel is included in the Plastics Kit, spare part number 487926-001.
3. Release the ZIF connector (1) to which the audio/infrared board cable is connected and disconnect
the audio/infrared board cable (2) from the system board.
4. Use the optical drive connector (1) to lift the left side of the system board (2) until the power
connector (3) is clear of the base enclosure.
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5. Pull the system board (4) away from the top cover at an angle and remove it.
Reverse this procedure to install the system board.
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Pen holder and pen eject assembly
Description
Spare part number
Pen holder and pen eject assembly
464113-001
Before removing the pen holder and pen eject assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
5. Remove the following components:
f.
i.
j.
Remove the pen holderand pen eject assembly:
1. Remove the Phillips PM2.0×3.0 screw (1) that secures the pen eject assembly to the base
enclosure.
2. Remove the pen eject assembly (2).
3. Remove the two Phillips PM2.0×3.0 screws (3) that secure the pen holder to the base enclosure.
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4. Remove the pen holder (4).
Reverse this procedure to install the pen holder and pen eject assembly.
Audio/infrared board
Description
Spare part number
Audio/infrared board (includes audio/infrared board cable)
441144-001
Before removing the audio/infrared board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
5. Remove the following components:
f.
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i.
j.
Remove the audio/infrared board:
1. Remove the two Phillips PM2.0×3.0 screws (1) that secure the audio/infrared board to the system
board.
2. Release the audio/infrared board (2) by sliding it away from you until the connectors on the front
of the board disengage from the openings in the base enclosure.
3. Remove the audio/infrared board (3).
Reverse this procedure to install the audio/infrared board.
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Fan/heat sink assembly
Description
Spare part number
Fan/heat sink assembly (includes thermal paste and thermal pads)
487925-001
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side
and rear panel of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is
designed to turn on automatically when high temperature conditions exist. These conditions are affected
by high external temperatures, system power consumption, power management/battery conservation
configurations, battery fast charging, and software requirements. Exhaust air is displaced through the
ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
5. Remove the following components:
f.
i.
Remove the fan/heat assembly:
1. Disconnect the fan cable (1) from the system board.
2. Remove the four Phillips PM2.0×4.0 screws (2) that secure the fan/heat sink assembly to the
system board.
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3. Remove the fan/heat sink assembly (3).
NOTE: Due to the adhesive quality of the thermal paste and thermal pads located between the
fan/heat sink assembly and system board components, it may be necessary to move the fan/heat
sink assembly from side to side to detach the assembly.
NOTE: The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the
fan/heat sink assembly (1) and the system board components (2) each time the fan/heat sink assembly
is removed. Thermal paste and thermal pads are included with all system board, fan/heat sink assembly,
and processor spare part kits.
Reverse this procedure to install the fan/heat sink assembly.
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Processor
NOTE: All processor spare part kits include thermal paste.
Desription
Spare part number
AMD Turion 64 Mobile Technology ZM-86 processor (2.4-GHz, 1-MB L2 cache, 800-MHz FSB)
507974-001
AMD Turion 64 Mobile Technology ZM-84 processor (2.3-GHz , 1-MB L2 cache, 800-MHz FSB) 507957-001
AMD Turion 64 Mobile Technology ZM-82 processor (2.2-GHz , 1-MB L2 cache, 800-MHz FSB) 507973-001
AMD Turion 64 Mobile Technology ZM-80 processor (2.1-GHz, 1-MB L2 cache, 800-MHz FSB)
507972-001
AMD Turion 64 Mobile Technology RM-72 processor (2.1-GHz, 1-MB L2 cache, 800-MHz FSB) 507978-001
AMD Turion 64 Mobile Technology RM-70 processor (2.0-GHz, 1-MB L2 cache, 800-MHz FSB) 507977-001
AMD Athlon QL-62 processor (2.0-GHz, 512-KB L2 cache, 667-MHz FSB)
AMD Athlon QL-60 processor (1.9-GHz, 512-KB L2 cache, 667-MHz FSB)
506052-001
507982-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
5. Remove the following components:
f.
i.
Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise
until you hear a click.
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2. Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor should be aligned with the triangle (4) embossed
on the processor socket when you install the processor.
Reverse this procedure to install the processor.
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5 Setup Utility
WARNING! Only authorized technicians trained by HP should repair this equipment. All
troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module
level. Because of the complexity of the individual boards and subassemblies, do not attempt to make
repairs at the component level or modify any printed wiring board. Improper repairs can create a safety
hazard. Any indication of component replacement or printed wiring board modification may void any
warranty or exchange allowances.
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working or will not load.
NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start the Setup Utility:
1. Turn on or restart the computer.
2. Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left corner
of the screen, press f10.
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Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a
language.
4. When a confirmation prompt with your preference selected is displayed, press enter to save your
preference.
5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the
screen.
Your preferences go into effect when the computer restarts in Windows.
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and
selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
●
●
To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use
either the arrow keys or f5 or f6.
To select an item, press enter.
●
●
●
To close a text box or return to the menu display, press esc.
To display additional navigation and selection information while the Setup Utility is open, press
f1.
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup
Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2. Access the system information by using the Main menu.
3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter. (The computer restarts in Windows.)
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Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10>
to enter setup” is displayed in the lower-left corner of the screen.
2. Select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter to save your preferences.
4. To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on
the screen.
The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the
computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.
Using advanced Setup Utility features
This section describes the Setup Utility features recommended for all users. For more information about
the Setup Utility features recommended for advanced users only, refer to Help and Support, which is
accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network Service
Boot, and settings for boot order preferences.
The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time
the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press <F9> to change boot order” message that is displayed in the lower-left corner of the screen
each time the computer is started or restarted in Windows is the prompt to change the boot order.
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Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
To close the Setup Utility and save your changes from the current session, use either of the
following procedures:
●
Press f10, and then follow the instructions on the screen.
— or —
◦
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use
◦
the arrow keys to select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option to return to the Setup Utility. When
you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.
To close the Setup Utility without saving your changes from the current session:
●
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After the Setup Utility closes, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your
computer.
Main menu
Select
System information
To do this
View and change the system time and date.
●
●
●
View identification information about the computer.
View specification information about the processor,
memory size, system BIOS, and keyboard controller
version (select models only).
Security menu
Select
To do this
Administrator password
Power-On Password
Enter, change, or delete an administrator password.
Enter, change, or delete a power-on password.
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System Configuration menu
Select
To do this
Language Support
Change the Setup Utility language.
Enable/disable enhanced SATA mode.
Set the following boot options:
Enhanced SATA support (select models only)
Boot Options
f10 and f12 Delay (sec.)―Set the delay for the f10 and
f12 functions of the Setup Utility in intervals of 5 seconds
each (0, 5, 10, 15, 20).
●
CD-ROM boot―Enable/disable boot from CD-ROM.
Floppy boot―Enable/disable boot from Floppy.
●
●
●
Internal Network Adapter boot―Enable/disable boot from
Internal Network Adapter.
Boot Order―Set the boot order for:
●
USB Floppy
◦
◦
◦
◦
◦
◦
ATAPI CD/DVD ROM Drive
Hard drive
USB Diskette on Key
USB Hard drive
Network adapter
Button Sound (select models only)
Enable/disable the Quick Launch Button tapping sound.
Select the amount of video memory.
Video memory up to (select models only)
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is
called the Primary Hard Disk Self Test.
Secondary Hard Disk Self Test (select models only)
Memory Test
Run a comprehensive self-test on a secondary hard drive.
Run a diagnostic test on the system memory.
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6 Specifications
Computer specifications
Metric
U.S.
Dimensions
Height (front to back)
Width
3.1 to 3.9 cm
30.6 cm
1.22 to 1.54 in
12.05 in
Depth
22.4 cm
8.82 in
Weight (with optical drive, hard drive,
1.95 kg
4.29 lbs
and battery)
Input power
Operating voltage
Operating current
Temperature
18.5 V dc @ 3.5 A - 65 W
3.5 A
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
0°C to 35°C
5°C to 35°C
-20°C to 60°C
32°F to 95°F
41°F to 95°F
-4°F to 140°F
Relative humidity
Operating
10% to 90%
5% to 95%
Nonoperating
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Nonoperating
Shock
Operating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Nonoperating
Random vibration
Operating
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
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Metric
U.S.
Nonoperating
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.
12.1-inch, WXGA BrightView display specifications
Metric
U.S.
Dimensions
Height
16.2 cm
6.4 in
Width
26.0 cm
10.2 in
12.1 in
Diagonal
30.6 cm
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Up to 16.8 million
300:1 (typical)
200 nits (typical)
0.300 × 0.300 mm
Format
1280 × 800
Configuration
Backlight
Refresh rate
PPI
RGB stripe
CCFL
60 Hz
107
Viewing angle
+/-45° horizontal, +/-25° vertical (typical)
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Hard drive specifications
320-GB*
250-GB*
160-GB*
120-GB*
Dimensions
Height
9.5 mm
70 mm
101 g
9.5 mm
70 mm
101 g
9.5 mm
70 mm
101 g
9.5 mm
70 mm
101 g
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security
ATA-7
ATA-7
ATA-7
ATA-7
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
Seek times (typical read, including setting)
Single track
3 ms
3 ms
3 ms
3 ms
Average
13 ms
13 ms
13 ms
13 ms
Maximum
24 ms
24 ms
24 ms
24 ms
Logical blocks
Disc rotational speed
Operating temperature
645,124,831
5400-rpm
500,585,144
5400-rpm
312,560,480
5400-rpm
234,420,360
5400-rpm
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
†Actual drive specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
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DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW
CD-ROM, CD-ROM XA, MIXED MODE
DVD+R, DVD+RW, DVD-R, DVD-RW,
DVD-RAM
CD, CD-I, CD-I Bridge (Photo-CD, Video
CD), Multisession CD (Photo-CD, CD-
EXTRA, Portfolio, CD-R, CD-RW), CD-
R, CD-RW, DVD-ROM (DVD-5, DVD-9,
DVD-10, DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW, DVD-RAM
Access time
Random
CD
DVD
< 175 ms
2 MB
< 230 ms
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA Mode
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
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System DMA specifications
Hardware DMA
System function
DMA0
DMA1*
DMA2*
DMA3
DMA4
DMA5*
DMA6
DMA7
Not applicable
Not applicable
Not applicable
Not applicable
Direct memory access controller
Available for PC Card
Not assigned
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
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System interrupt specifications
Hardware IRQ
System function
IRQ0
IRQ1
IRQ2
IRQ3
IRQ4
IRQ5*
IRQ6
IRQ7*
IRQ8
IRQ9*
IRQ10*
System timer
Standard 101-/102-Key or Microsoft® Natural Keyboard
Cascaded
USB2 Enhanced Host Controller—24CD
COM1
Conexant AC—SMBus Controller—24C3 Data Fax Modem with SmartCP
Diskette drive
Parallel port
System CMOS/real-time clock
Microsoft ACPI-compliant system
USB UHCI controller—24C2
Graphic Controller
Realtek RTL8139 Family PCI Fast Ethernet Controller
USB EHCI controller—24CD
USB UHCI controller—24C4
USB UHCI controller—24C7
Pro/Wireless 2200BG
IRQ11
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
Synaptics PS/2 TouchPad
Numeric data processor
IRQ12
IRQ13
IRQ14
IRQ15
Primary IDE channel
Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port
may assert IRQ3 or IRQ4.
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System I/O address specifications
I/O address (hex)
System function (shipping configuration)
000 - 00F
010 - 01F
020 - 021
022 - 024
025 - 03F
02E - 02F
040 - 05F
044 - 05F
060
DMA controller no. 1
Unused
Interrupt controller no. 1
Opti chipset configuration registers
Unused
87334 “Super I/O” configuration for CPU
Counter/timer registers
Unused
Keyboard controller
Port B
061
062 - 063
064
Unused
Keyboard controller
Unused
065 - 06F
070 - 071
072 - 07F
080 - 08F
090 - 091
092
NMI enable/RTC
Unused
DMA page registers
Unused
Port A
093 - 09F
0A0 - 0A1
I/O Address (hex)
0A2 - 0BF
0C0 - 0DF
0E0 - 0EF
0F0 - 0F1
0F2 - 0FF
100 - 16F
170 - 177
178 - 1EF
1F0 - 1F7
1F8 - 200
201
Unused
Interrupt controller no. 2
System Function (shipping configuration)
Unused
DMA controller no. 2
Unused
Coprocessor busy clear/reset
Unused
Unused
Secondary fixed disk controller
Unused
Primary fixed disk controller
Unused
JoyStick (decoded in ESS1688)
Unused
202 - 21F
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I/O address (hex)
220 - 22F
230 - 26D
26E - 26
System function (shipping configuration)
Entertainment audio
Unused
Unused
278 - 27F
280 - 2AB
2A0 - 2A7
2A8 - 2E7
2E8 - 2EF
2F0 - 2F7
2F8 - 2FF
300 - 31F
320 - 36F
370 - 377
378 - 37F
380 - 387
388 - 38B
38C - 3AF
3B0 - 3BB
3BC - 3BF
3C0 - 3DF
3E0 - 3E1
3E2 - 3E3
3E8 - 3EF
3F0 - 3F7
3F8 - 3FF
CF8 - CFB
CFC - CFF
Unused
Unused
Unused
Unused
Reserved serial port
Unused
Infrared port
Unused
Unused
Secondary diskette drive controller
Parallel port (LPT1/default)
Unused
FM synthesizer—OPL3
Unused
VGA
Reserved (parallel port/no EPP support)
VGA
PC Card controller in CPU
Unused
Internal modem
“A” diskette controller
Serial port (COM1/default)
PCI configuration index register (PCIDIVO-1)
PCI configuration data register (PCIDIVO-1)
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System memory map specifications
Size
Memory address
System function
640 KB
128 KB
48 KB
160 KB
64 KB
15 MB
58 MB
58 MB
2 MB
00000000-0009FFFF
000A0000-000BFFFF
000C0000-000CBFFF
000C8000-000E7FFF
000E8000-000FFFFF
00100000-00FFFFFF
04800000-07FFFFFF
04800000-07FFFFFF
08000000-080FFFFF
08200000-FFFEFFFF
FFFF0000-FFFFFFFF
Base memory
Video memory
Video BIOS
Unused
System BIOS
Extended memory
Super extended memory
Unused
Video memory (direct access)
Unused
4 GB
64 KB
System BIOS
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7 Screw listing
This section provides specification and reference information for the screws and screw locks used in
the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part
number 464116-001.
Phillips PM3.0×3.0 screw
Color
Quantity
Length
Thread
Head width
Silver
4
3.0 mm
3.0 mm
5.0 mm
Where used: 4 screws that secure the hard drive bracket to the hard drive
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Phillips PM2.0×7.0 screw
Color
Quantity
Length
Thread
Head width
Black
9
7.0 mm
2.0 mm
4.5 mm
Where used: 4 screws that secure the switch cover to the computer
Where used: 5 screws that secure top cover to the computer
Phillips PM2.0×7.0 screw 87
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Phillips PM2.0×4.0 screw
Color
Quantity
Length
Thread
Head width
Silver
10
4.0 mm
2.0 mm
4.5 mm
Where used: 2 screws that secure the top cover to the computer
Where used: 2 screws that secure the power switch board to the base enclosure
88 Chapter 7 Screw listing
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Where used: 2 screws that secure the audio/infrared board to the base enclosure
Where used: 4 screws that secure the fan/heat sink assembly to the system board
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Phillips PM2.0×5.0 captive screw
Color
Quantity
Length
Thread
Head width
Black
6
5.0 mm
2.0 mm
4.5 mm
Where used:
(1) Two captive screws (secured by C-clips) that secure the hard drive cover to the computer
(2) Two captive screws (secured by C-clips) that secure the memory module compartment cover to the
computer
(3) One captive screw (secured by a C-clip) that secures the WLAN module compartment cover to the
computer
(4) One captive screw (secured by a C-clip) that secures the display cable cover to the computer
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Black Phillips PM2.0×3.0 screw
Color
Quantity
Length
Thread
Head width
Black
5
3.0 mm
2.0 mm
4.5 mm
Where used: 2 screws that secure the WLAN module to the computer
Where used: 3 screws that secure the top cover to the base enclosure
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Phillips PM2.5×6.0 screw
Color
Quantity
Length
Thread
Head width
Silver
4
6.0 mm
2.5 mm
5.0 mm
Where used: 2 screws that secure the display assembly to the computer
Where used: 2 screws that secure the display assembly to the computer
Phillips PM2.5×6.0 screw 93
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Silver Phillips PM2.0×3.0 screw
Color
Quantity
Length
Thread
Head width
Silver
5
3.0 mm
2.0 mm
4.5 mm
Where used:
(1) One screw that secures the display release hook to the base enclosure
(2) One screw that secures the Bluetooth module to the base enclosure
Where used: 3 screws that secure the pen eject assembly and pen holder to the base enclosure
94 Chapter 7 Screw listing
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8 Backup and recovery
Recovering system information
Tools provided by the operating system and Recovery Manager software are designed to help you with
the following tasks for safeguarding your information and restoring it in case of a system failure:
Backing up your information regularly to protect your important system files.
●
●
Making a set of recovery discs (Recovery Manager software feature). Recovery discs are used to
start up (boot) your computer and restore the operating system and software programs to factory
settings in case of system failure or instability.
Creating system restore points (operating system feature). System restore points allow you to
reverse undesirable changes to your computer by restoring the computer to an earlier state.
●
●
●
Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,
you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition on the hard drive or from recovery discs you
create.
Creating recovery discs
After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory
image. The recovery discs are used to start up (boot) the computer and recover the operating system
and software to factory settings in case of system instability or failure.
NOTE: Handle these discs carefully and keep them in a safe place. The software allows the creation
of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
Use any of the following types of discs: CD-R, DVD+R, DVD+R DL, DVD-R, or DVD-R DL
(purchased separately). The discs you use will depend on the type of optical drive installed on your
computer. Because DVDs store more information than CDs, DVDs and DVDs with double-layer
(DL) support reduce the number of discs required.
●
NOTE: Read-write discs, such as CD-RW, DVD+RW, and DVD-RW, are not compatible with the
Recovery Manager software.
The computer must be connected to AC power during this process.
Only one set of recovery discs can be created per computer.
●
●
Recovering system information 95
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Number each disc before inserting it into the computer optical drive.
●
●
If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
NOTE: If you are operating the computer on battery power, you will be prompted to connect to
AC power before you can go to the next step.
3. Click Recovery disc creation, and then click Next.
4. Follow the on-screen instructions.
Backing up your information
When to back up
On a regularly scheduled basis
●
NOTE: Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
●
●
96 Chapter 8 Backup and recovery
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Backup suggestions
Create a set of recovery discs using Recovery Manager.
●
●
Create system restore points using the Windows System Restore feature, and periodically copy
them to disc.
Store personal files in the Documents folder and back up these folders periodically.
Back up templates stored in their associated programs.
●
●
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
a. Display the screen.
b. Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, and then select Edit > Paste.
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.
When to create restore points
Before you add or extensively modify software or hardware
●
●
Periodically, whenever the system is performing optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Maintenance > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Under Automatic restore points, select the disk for which you want to create a restore point.
5. Click Create.
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The System Protection window opens.
6. Follow the on-screen instructions.
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Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Maintenance > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click the System Restore button, and then click Next.
The System Restore window opens.
5. Follow the on-screen instructions.
Recovering system information 99
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Performing a recovery
Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery
partition on the hard drive.
NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back
capabilities. If you have not already tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from
the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
Recovering from the partition on the hard drive
You can perform a recovery from the partition on the hard drive from either the Start button or f11.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
Select Start > All Programs > Recovery Manager > Recovery Manager.
●
–or–
Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed
on the screen. Then select Recovery Manager.
●
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions.
100 Chapter 8 Backup and recovery
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External monitor
Pin
Signal
1
Red analog
Green analog
Blue analog
Not connected
Ground
2
3
4
5
6
Ground analog
Ground analog
Ground analog
+5 VDC
7
8
9
10
11
12
13
14
15
Ground
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
102 Chapter 9 Connector pin assignments
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S-Video-out
Pin
Signal
1
2
3
4
5
6
7
S-VHS color (C) signal
Composite video signal
S-VHS intensity (Y) signal
S-VHS color ground
TV-CD
S-VHS intensity ground
Composite video ground
Universal Serial Bus
Pin
Signal
1
2
3
4
+5 VDC
Data -
Data +
Ground
104 Chapter 9 Connector pin assignments
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10 Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120
volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or region
where the computer is used.
Requirements for all countries or regions
The requirements listed below are applicable to all countries or regions:
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by each country or region’s power system.
●
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard
Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries or regions 105
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Requirements for specific countries or regions
Region
Accredited agency
Applicable note number
Australia
EANSW
OVE
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria
Belgium
CEBC
CSA
Canada
Denmark
DEMKO
FIMKO
UTE
Finland
France
Germany
VDE
Italy
IMQ
Japan
METI
KEMA
NEMKO
CCC
The Netherlands
Norway
The People's Republic of China
South Korea
Sweden
EK
SEMKO
SEV
Switzerland
Taiwan
BSMI
BSI
The United Kingdom
The United States
UL
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding
type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
106 Chapter 10 Power cord set requirements
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Display
WARNING! The backlight contains mercury. Caution should be exercised when removing and
handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this appendix can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling should be exercised when removing these components.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly
that might require special handling at end-of-life. Disposal of mercury may be regulated because of
environmental considerations. For disposal or recycling information, contact your local authorities, or
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this appendix are general disassembly instructions. Specific
details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from
one computer model to another.
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the
display bezel until the bezel disengages from the display assembly.
108 Chapter 11 Recycling
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3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly (2) from the display enclosure.
7. Turn the display panel assembly upside down.
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8. Remove all screws that secure the display panel frame to the display panel.
9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display
panel frame.
10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
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15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame.
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19. Disconnect the display cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
112 Chapter 11 Recycling
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Index
A
Bluetooth module cable
Bluetooth module cable, spare part
buttons
computer feet
AC adapter, spare part
advanced Setup Utility
features 74
locations 38
connector pin assignments
antenna, locations
applications key, Windows
audio, product description
audio-in jack
DVD
location
Media
audio-out jack
Mobility Center
play/pause 11
previous/rewind 11
location
audio-out S/PDIF jack
audio/infrared board
removal 66
audio/video cable, spare part
rotate
stop 11
Universal Serial Bus (USB)
port 104
C
camera
connectors, service
considerations 32
location
convertible hinge
product description
B
carrying case, spare part
Cat5E cable, spare part
D
backpack, spare part
backup 96
diskette drive
base enclosure, spare part
battery
changing the Setup Utility
language 73
chipset, product description
components
precautions 32
product description
display assembly
removal 53
removal 39
bottom 13
battery light
display
display components
Bluetooth module
removal 61
front 5, 9
keyboard
left-side 10
rear 12
identifying
recycling 108
display connector cover
illustrated 22
right-side 11
removal 53
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display convertible hinge
display panel, product
feet
locations 38
RJ-45 11
S-Video-out 11
description
K
Display Rubber Kit, spare part
number 17, 27
keyboard
product description
removal 49
fn key
function keys
display switch
docking support, product
description
drive light
G
graphics, product description
grounding equipment and
methods 35
keyboard components
keypad keys
keys
esc
fn
DVB-T TV tuner antenna adapter,
DVB-T TV tuner antenna, spare part
number 24, 25
H
hard drive
precautions 32
function
Windows applications
Windows logo
product description
removal 41
specifications 79
DVB-T TV tuner, spare part
number 24, 25
L
lights
DVD button
DVD±RW and CD-RW Double-
Layer Combo Drive
precautions 32
hard drive cover
battery
drive
illustrated 22
removal 41
removal 43
Hard Drive Hardware Kit, spare part
headphone jack
specifications 80
wireless 10
E
M
location
mass storage devices, spare part
numbers 22
esc key
hinge, display convertible
Ethernet, product description
ExpressCard slot bezel
illustrated 22
Media button
I
memory module
infrared emitter, spare part
number 24
product description
removal 44
removal 63
external media cards, product
description
memory module compartment
cover
external monitor port
location 11
J
jacks
audio-in
illustrated 22
audio-out
removal 44
F
audio-out S/PDIF
microphone jack
fan/heat sink assembly
removal 68
headphone
microphone
modem 12
network 11
RJ-11 12
location
microphones
Mobility Center button
114 Index
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model name
modem jack
location 12
modem module, product
Plastics Kit
contents 22
pointing devices
components
product description
ports
operating system
optical drives
pointing devices
ports
power requirements
processors
product name
security
serviceability
wireless
product name
description
monitor port
location 11
monitor 11
product description
Universal Serial Bus
protective sleeve, spare part
N
network jack
R
location 11
remote control, spare part
remote control, spare part
numbers 25
power cord
power cord, spare part
numbers 24
O
operating system, product
description
optical drive
removal/replacement
preliminaries 31
procedures 37
RJ-11 jack
power requirements, product
location 10
description
precautions 32
product description
removal 43
power switch
power switch assembly
removal 59
location 12
specifications 80
RJ-45 jack
processor
location 11
product description
removal 70
P
rotate button
RTC battery
passwords 75
pen
removal 58
product description
audio
removal 40
Rubber Feet Kit, spare part
camera
chipset
diskette drive
display panel
pen eject assembly
removal 65
S
S-Video-out jack
location 11
Screw Kit
docking support
Ethernet
external media cards
graphics
pen holder
removal 65
contents 86
hard drives
keyboard
memory module
modem module
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security, product description
WLAN module compartment cover
illustrated 22
removal 48
T
serviceability, product
Tablet stand, spare part
top cover
description
Setup Utility
displaying system
information 73
removal 56
navigating 73
TouchPad
TouchPad left button
TouchPad light
overview 72
selecting 73
TouchPad on/off button
TouchPad right button
TouchPad scroll zone
starting 72
System Configuration
menu 76
TV tuner antenna, spare part
slots
ExpressCard 10
software, safeguarding
information 95
U
speakers
Universal Serial Bus (USB) port
specifications
computer 77
USB extension cable, spare part
display 78
DVD±RW and CD-RW Double-
interrupts 82
V
W
Windows applications key
Windows logo key
wireless switch
wireless, product description
WLAN module
switch cover
removal 51
system board
removal 46
removal 62
116 Index
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