HP 4410t Mobile Thin Client
Maintenance and Service Guide
Document Part Number: 571223-001
July 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Å
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Contents
Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Wireless antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Buttons, switches, and speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Left-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Display subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
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Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15
Palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18
Solid-state module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22
Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26
USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27
Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28
Heat sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29
Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–37
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41
Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–43
Network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44
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Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Using Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
14.1-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
DVD-ROM drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
Phillips PM2.5×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Phillips PM2.5×3.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4
Phillips PM2.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6
Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9
Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10
Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12
Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13
Phillips PM2.0×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Torx T8M2.5×8.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15
Phillips PM2.5×9.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16
Phillips PM2.5×9.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17
Torx T8M2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18
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Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
HDMI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Index
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1
Product description
Category
Description
Product name
Processors
HP 4410t Mobile Thin Client
Intel® Celeron® 575 2.00-GHz processor, 1-MB L2 cache, 667-MHz
front side bus (FSB)
Chipset
Northbridge: Intel GL40 667-MHz FSB
Southbridge: Intel ICH-9M
Graphics
Panel
Mobile Intel GMA X4500 HD Universal Memory Architecture (UMA)
integrated with shared video memory (dynamically allocated)
■ 14.0-in, high-definition (HD, 1366 × 768), AntiGlare, light-emitting
diode (LED) display assembly
■ 16:9 ratio
■ Supports privacy filter
■ Includes 2 WLAN antennas
Memory
2 customer-accessible/upgradable memory module slots
Supports the following PC2-6400 configurations at 800 MHz:
■ 2048-MB total system memory (2048 × 1)
■ 1024-MB total system memory (1024 × 1)
Solid-state modules
Optical drive
Serial Advanced Technology Attachment (SATA)
Supports the following solid-state modules:
■ 2-GB
■ 1-GB
8X DVD-ROM drive
12.7-mm tray load
SATA
Fixed (removal of 1 screw required)
Customer-accessible
Supports no-optical-drive option
Microphone
Audio
Integrated microphone
Microphone jack
ADI 1984AJCPZ
Stereo speakers
Headphone jack
Modem
High-speed 56K data/fax modem
Modem cable not included
Supports no-modem option
(Continued)
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Product description
Category
Ethernet
Description
Marvell 88E8072-B1 10/100/1000 Ethernet
S3/S5 wake on LAN (AC mode only)
Ethernet cable not included
Power requirements
65-W HP Smart Adapter
6-cell, 2.20-Ah (47-Wh) Li-ion battery
Wireless
Integrated WLAN options by way of wireless module
2 wireless antennas built into display assembly
Supports no-WLAN option
Support for the following WLAN formats:
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module
■ Broadcom 4312G 802.11b/g WLAN module
External media cards
One ExpressCard slot, supporting optional ExpressCard/34 cards
Media Card Reader supporting the following optional digital
card formats:
■ Memory Stick (MS)
■ Memory Stick Pro (MSP)
■ MultiMediaCard (MMC)
■ MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
■ Secure Digital (SD) Memory Card
■ Secure Digital High Capacity (SDHC) Memory Card
■ Secure Digital High Speed (SDHS) Memory Card
■ xD-Picture Card (XD)
■ xD-Picture Card (XD) Type H
■ xD-Picture Card (XD) Type M
Ports
Audio-in (mono microphone)
Audio-out (stereo headphone)
HDMI
Multi-pin AC power
RJ-11 (modem)
RJ-45 (network)
USB 2.0 (4)
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution
at 75Hz, hot plug/unplug and auto-detect
Keyboard/
Keyboard
pointing devices
TouchPad with 2 TouchPad buttons
Taps enabled by default
Security
Security cable slot
Operating system
Preinstalled: Microsoft® Windows® Embedded Standard
Web support: Microsoft Windows Embedded Standard and Microsoft
Windows XPe, Service Pack 3
1–2
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2
External component identification
Components included with the computer may vary by region and model. The illustrations in this chapter identify
the standard features on most computer models.
Top components
Your computer may look slightly different from the illustrations in this section.
✎
Wireless antennas
Component
Description
WLAN antennas (2)
Send and receive signals from one or more wireless devices. These antennas
are not visible from the outside of the computer.
For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
✎
To see wireless regulatory notices, refer to the section of the Regulatory,
Safety and Environmental Notices that applies to your country or region.
These notices are located in the printed Getting Started guide.
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External component identification
Display components
Item Component
Description
(1)
(2)
Internal display switch
Internal microphone
Turns off the display if the display is closed while the power is on.
Records sound.
2–2
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External component identification
Buttons, switches, and speakers
Item Component
Description
(1)
(2)
(3)
(4)
Speakers (2)
Produce sound.
Internal display switch
Info button
Turns off the display if the display is closed while the power is on.
Launches system information.
Power button
■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button to shut down the computer.
■ When the computer is in the Standby state, press the button briefly to
exit Standby.
If the computer has stopped responding, and Windows shutdown procedures
are ineffective, press and hold the power button for at least 5 seconds to turn
off the computer.
To learn more about your power settings and how to change them, select
Start > Control Panel > System and Maintenance > Power Options.
Maintenance and Service Guide
2–3
Download from Www.Somanuals.com. All Manuals Search And Download.
External component identification
Keys
Item Component
Description
(1)
(2)
esc key
fn key
Displays system information when pressed in combination with the fn key.
Executes frequently used system functions when pressed in combination with
a function key or the esc key.
(3)
(4)
(5)
(6)
Windows logo key
Displays the Windows Start menu.
Windows applications key
Embedded numeric keypad keys
Function keys
Displays a shortcut menu for items beneath the pointer.
Can be used like the keys on an external numeric keypad.
Execute frequently used system functions when pressed in combination with
the fn key.
2–4
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
External component identification
Lights
Item Component
Description
(1)
(2)
Caps lock light
Info light
On: Caps lock is on.
■ On: The computer is on.
■ Blinking (5 times): When the computer is on, press the button to display
system information.
■ Off: The computer is off or in the Standby state.
(3)
Power light
■ On: The computer is on.
■ Blinking: The computer is in the Standby state.
■ Off: The computer is off.
Maintenance and Service Guide
2–5
Download from Www.Somanuals.com. All Manuals Search And Download.
External component identification
Pointing devices
Item Component
Description
(1)
(2)
(3)
TouchPad*
Moves the pointer, and selects or activates items on the screen.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
Left TouchPad button*
Right TouchPad button*
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Printers
and Other Hardware > Mouse.
2–6
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
External component identification
Front components
Item Component
Description
(1)
(2)
Drive light
Blinking: The flash drive or optional optical drive is being accessed.
Wireless button
Turns the wireless feature on or off, but does not establish a
wireless connection.
A wireless network must be set up in order to establish a
wireless connection.
✎
(3)
(4)
Wireless light
■ Blue: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth® device, is on.
■ Amber: All wireless devices are off.
Media Card Reader
Supports the following optional digital card formats:
■ Memory Stick (MS)
■ Memory Stick Pro (MSP)
■ MultiMediaCard (MMC)
■ MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
■ Secure Digital (SD) Memory Card
■ Secure Digital High Capacity (SDHC) Memory Card
■ Secure Digital High Speed (SDHS) Memory Card
■ xD-Picture Card (XD)
■ xD-Picture Card (XD) Type H
■ xD-Picture Card (XD) Type M
(5)
(6)
Audio-out (headphone) jack
Audio-in (microphone) jack
Produces sound when connected to optional powered stereo speakers,
headphones, ear buds, a headset, or television audio.
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
Maintenance and Service Guide
2–7
Download from Www.Somanuals.com. All Manuals Search And Download.
External component identification
Left-side components
Item Component
Description
(1)
(2)
ExpressCard slot
Security cable slot
Supports optional ExpressCards.
Attaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.
✎
(3)
(4)
RJ-45 (network) jack
Vent
Connects a network cable.
Enables airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(5)
(6)
(7)
External monitor port
HDMI port
Connects an external VGA monitor or projector.
Connects an optional HDMI device
Connect optional USB devices.
USB ports (2)
2–8
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
External component identification
Right-side components
Item Component
Description
(1)
(2)
(3)
(4)
(5)
USB ports (2)
Connect optional USB devices.
Connects a modem cable.
RJ-11 (modem) jack
Optical drive (select models only)
Reads optical discs and, on select models, also writes to optical discs.
Optical drive light (select models only) Blinking: The optical drive is being accessed.
Battery light
■ Amber: A battery is charging.
■ Turquoise: A battery is close to full charge capacity.
■ Blinking amber: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source, the light stays off until the
battery reaches a low battery level.
(6)
Power connector
Connects an AC adapter.
Maintenance and Service Guide
2–9
Download from Www.Somanuals.com. All Manuals Search And Download.
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item Component
Description
(1)
(2)
(3)
Product name
This is the product name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
Serial number (s/n)
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician determine what components and parts are needed.
(4)
(5)
Model description
Warranty period
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
This number describes the duration of the warranty period for
the computer.
Maintenance and Service Guide
3–1
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item
(1)
Description
Spare part number
14.1-in, SVA, HD, LED display assembly (includes webcam module and cable,
microphone and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)
578180-001
See “Display subcomponents” on page 3-6 for display assembly internal component spare part information.
✎
(2)
(3)
Switch cover
535860-001
Keyboard (includes keyboard cable):
■ For use in Brazil
536410-201
536410-261
536410-221
536410-081
536410-051
536410-121
536410-041
536410-DJ1
536410-211
536410-DD1
536410-BB1
536410-061
536410-291
536410-161
536410-B31
536410-091
536410-131
536410-251
536410-231
536410-AD1
536410-071
536410-B71
536410-BG1
536410-AB1
536410-281
536410-141
536410-001
536420-001
535865-001
■ For use in Bulgaria
■ For use in the Czech Republic
■ For use in Denmark
■ For use in France
■ For use in French Canada
■ For use in Germany
■ For use in Greece
■ For use in Hungary
■ For use in Iceland
■ For use in Israel
■ For use in Italy
■ For use in Japan
■ For use in Latin America
■ For use in the Netherlands
■ For use in Norway
■ For use in Portugal
■ For use in Russia
■ For use in Slovakia
■ For use in South Korea
■ For use in Spain
■ For use in Sweden and Finland
■ For use in Switzerland
■ For use in Taiwan
■ For use in Thailand
■ For use in Turkey
■ For use in the United States
Speakers
(4)
(5)
Top cover
(Continued)
Maintenance and Service Guide
3–3
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item
(6)
Description
Modem module
The modem module spare part kit does not include a modem module cable. The
Spare part number
510100-001
✎
modem module cable is included in the Cable Kit, spare part number 536538-001.
Cable Kit, includes:
536538-001
(7a)
(7b)
(7c)
(7d)
Modem module cable (includes RJ-11 connector)
Network cable (includes RJ-45 connector)
Power connector cable
USB board and cable
✎
Plastics Kit, includes:
535780-001
(8a)
(8b)
(8c)
Palm rest (includes TouchPad and TouchPad cable)
RTC battery
Optical drive space saver
✎
(9)
Solid-state module (includes bracket):
■ 2-GB
578184-001
578183-001
■ 1-GB
(10)
WLAN module:
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada,
504664-001
504664-002
the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(Continued)
3–4
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Item
Description
Spare part number
(10) WLAN module (continued)
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands,
504593-003
504593-004
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
■ Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(11) Fan (includes replacement thermal material)
(12) Heat sink (includes replacement thermal material)
(13) Memory modules:
535766-001
535859-001
■ 2048-MB (800-MHz, DDR2)
578182-001
578181-001
537010-001
■ 1024-MB (800-MHz, DDR2)
(14) Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB; includes
replacement thermal material)
(15) Power button board (includes cable)
574514-001
578179-001
535806-001
535863-001
535793-001
578185-001
(16) System board (includes replacement thermal material)
(17) 6-cell, 2.20-Ah (47-Wh) Li-ion battery
(18) Base enclosure (includes 4 rubber feet)
Rubber Feet Kit (not illustrated, includes 4 rubber feet)
(19) DVD-ROM drive (includes bezel and bracket)
Maintenance and Service Guide
3–5
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Display subcomponents
Item Description
Spare part number
536422-001
(1)
(2)
(3)
Display bezel
Display hinges (2)
Display panel cable
Display Cable Kit, includes:
535871-001
536429-001
536430-001
(4a) Microphone receiver and cable
(4b) Wireless antenna cable
3–6
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Cable Kit
Item Description
Spare part number
Cable Kit:
536538-001
(1)
(2)
(3)
(4)
Network cable (includes RJ-45 connector)
USB board (includes cable)
Power connector cable
Modem module cable (includes RJ-11 connector)
Maintenance and Service Guide
3–7
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Mass storage devices
Item Description
Spare part number
(1)
Solid-state module (includes bracket):
■ 2-GB
578184-001
578183-001
578185-001
■ 1-GB
(2)
DVD-ROM drive (includes bezel and bracket)
3–8
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Miscellaneous parts
Description
Spare part number
65-W PFC HP Smart Adapter
Power cords:
463958-001
■ For use in Argentina
490371-D01
490371-011
490371-201
490371-021
490371-D61
490371-BB1
490371-061
490371-291
490371-AA1
490371-AR1
490371-AD1
490371-111
490371-AB1
490371-031
490371-001
535870-001
■ For use in Australia
■ For use in Brazil
■ For use in Europe, the Middle East, and Africa
■ For use in India
■ For use in Israel
■ For use in Italy
■ For use in Japan
■ For use in the People’s Republic of China
■ For use in South Africa
■ For use in South Korea
■ For use in Switzerland
■ For use in Taiwan
■ For use in the United Kingdom and Singapore
■ For use in the United States
Screw Kit:
■ Phillips PM2.5×11.0 captive screws
■ Phillips PM2.5×9.0 screws
■ Phillips PM2.5×9.0 captive screws
■ Phillips PM2.5×6.0 screws
■ Phillips PM2.5×5.0 screws
■ Phillips PM2.5×3.0 screws
■ Phillips PM2.5×3.0 broadhead screws
■ Phillips PM2.0×7.0 screws
■ Phillips PM2.0×5.0 screws
■ Phillips PM2.0×3.0 screws
■ Torx T8M2.5×8.0 screws
■ Torx T8M2.5×6.0 screws
3–10
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Sequential part number listing
Spare part number
463958-001
490371-001
490371-011
490371-021
490371-031
490371-061
490371-111
490371-201
490371-291
490371-AA1
490371-AB1
490371-AD1
490371-AR1
490371-BB1
490371-D01
490371-D61
504593-003
Description
65-W PFC HP Smart Adapter
Power cord for use in the United States
Power cord for use in Australia
Power cord for use in Europe, the Middle East, and Africa
Power cord for use in the United Kingdom and Singapore
Power cord for use in Italy
Power cord for use in Switzerland
Power cord for use in Brazil
Power cord for use in Japan
Power cord for use in the People’s Republic of China
Power cord for use in Taiwan
Power cord for use in South Korea
Power cord for use in South Africa
Power cord for use in Israel
Power cord for use in Argentina
Power cord for use in India
Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
504593-004
Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(Continued)
Maintenance and Service Guide
3–11
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Spare part number
Description
504664-001
Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
504664-002
Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
510100-001
Modem module
The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 536538-001.
✎
535766-001
535780-001
Fan (includes replacement thermal material)
Plastics Kit
✎
535793-001
535806-001
535859-001
535860-001
535863-001
535865-001
535870-001
535871-001
536410-001
536410-041
Rubber Feet Kit (includes 4 rubber feet)
6-cell, 2.20-Ah (47-Wh) Li-ion battery
Heat sink (includes replacement thermal material)
Switch cover
Base enclosure (includes 4 rubber feet)
Top cover
Screw Kit
Display hinges
Keyboard for use in the United States
Keyboard for use in Germany
(Continued)
3–12
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated parts catalog
Spare part number
536410-051
536410-061
536410-071
536410-081
536410-091
536410-121
536410-131
536410-141
536410-161
536410-201
536410-211
536410-221
536410-231
536410-251
536410-261
536410-281
536410-291
536410-AB1
536410-AD1
536410-B31
536410-B71
536410-BB1
536410-BG1
536410-DD1
536410-DJ1
536420-001
536422-001
536429-001
536430-001
536538-001
Description
Keyboard for use in France
Keyboard for use in Italy
Keyboard for use in Spain
Keyboard for use in Denmark
Keyboard for use in Norway
Keyboard for use in French Canada
Keyboard for use in Portugal
Keyboard for use in Turkey
Keyboard for use in Latin America
Keyboard for use in Brazil
Keyboard for use in Hungary
Keyboard for use in the Czech Republic
Keyboard for use in Slovakia
Keyboard for use in Russia
Keyboard for use in Bulgaria
Keyboard for use in Thailand
Keyboard for use in Japan
Keyboard for use in Taiwan
Keyboard for use in South Korea
Keyboard for use in the Netherlands
Keyboard for use in Sweden and Finland
Keyboard for use in Israel
Keyboard for use in Switzerland
Keyboard for use in Iceland
Keyboard for use in Greece
Speakers
Display bezel
Display panel cable
Display Cable Kit (includes microphone receiver and cable, and wireless antenna cable)
Cable Kit
✎
(Continued)
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Illustrated parts catalog
Spare part number
Description
537010-001
Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB; includes replacement
thermal material)
574514-001
578179-001
578180-001
Power button board (includes cable)
System board (includes replacement thermal material)
14.1-in, SVA, HD, LED display assembly (includes webcam module and cable, microphone and
cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)
578181-001
578182-001
578183-001
578184-001
578185-001
1024-MB memory module (800-MHz, DDR2)
2048-MB memory module (800-MHz, DDR2)
1-GB solid-state module (includes bracket)
2-GB solid-state module (includes bracket)
DVD-ROM drive (includes bezel and bracket)
3–14
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4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■
■
■
Flat-bladed screwdriver
Phillips P0 and P1 screwdrivers
Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
away from the work area to prevent damage.
✎
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Ä
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the
reassembly process. Improper cable placement can damage the computer.
Ä
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
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Removal and replacement procedures
Drive handling
ÄCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a
drive, or loss of information, observe these precautions:
■ Before removing or inserting a solid-state module or optical drive, shut down the computer.
■ Before handling a solid-state module or optical drive, be sure that you are discharged of static electricity. While
handling a solid-state module or optical drive, avoid touching the connector.
■ Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray
is closed.
■ Handle solid-state modules or optical drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping solid-state modules or optical drives from any height onto any surface.
■ After removing a solid-state module or optical drive, place it in a static-proof bag.
■ Avoid exposing a solid-state module to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a solid-state module or optical drive to temperature extremes or liquids.
■ If a solid-state module or optical drive must be mailed, place the solid-state module or optical drive in a bubble
pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.
Or, the device may function normally for a while, and then degrade in the internal layers, reducing its life
expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe
Ä
these precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in
this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
4–2
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Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
ÄCAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
35,000 V
40%
15,000 V
55%
Walking across carpet
7,500 V
3,000 V
400 V
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
12,000 V
6,000 V
5,000 V
800 V
2,000 V
700 V
400 V
11,500 V
14,500 V
26,500 V
21,000 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■
■
■
■
■
■
■
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until they arrive at static-free workstations.
Place items on a grounded surface before removing them from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground, and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these workstation grounding guidelines:
■
■
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and
equipment.
■
■
■
■
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
■
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
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4–3
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Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm 10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at
standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■
■
■
■
■
■
■
■
■
■
■
■
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Bags
1,500 V
7,500 V
5,000 V
Floor mats
Floor mats
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Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 84 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item Component
Description
(1)
(2)
(3)
Product name
This is the product name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
Serial number (s/n)
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician determine what components and parts are needed.
(4)
(5)
Model description
Warranty period
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
This number describes the duration of the warranty period for
the computer.
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Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part
number 535793-001. There are 4 rubber feet that attach to the base enclosure in the locations shown in the
following illustration.
4–6
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Removal and replacement procedures
Battery
Spare part
number
Description
6-cell, 2.20-Ah (47-Wh) Li-ion battery
535806-001
Before removing the battery, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latches 1 to release the battery.
3. Remove the battery 2.
Install the battery by inserting it into the battery bay until you hear a click.
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Removal and replacement procedures
Switch cover
Spare part
number
Description
Switch cover
535860-001
Before removing the switch cover, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the switch cover:
1. Remove the following screws:
❏ Two Phillips PM2.5×5.0 screws 1
❏ Two Phillips PM2.5×3.0 broadhead screws 2
❏ Two Phillips PM2.5×3.0 screws 3
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Removal and replacement procedures
2. Turn the computer display-side up with the front toward you.
3. Open the computer as far as possible.
4. Slide the switch cover 1 back, and then remove it 2.
Reverse this procedure to install the switch cover.
Keyboard
For use in country or region:
Spare part
number
For use in country or
region:
Spare part
number
■ Brazil
536410-201
536410-261
536410-221
536410-081
536410-051
536410-121
536410-041
536410-DJ1
536410-211
536410-DD1
536410-BB1
536410-061
536410-291
536410-161
■ The Netherlands
■ Norway
536410-B31
536410-091
536410-131
536410-251
536410-231
536410-AD1
536410-071
536410-B71
536410-BG1
536410-AB1
536410-281
536410-141
536410-001
■ Bulgaria
■ The Czech Republic
■ Denmark
■ France
■ Portugal
■ Russia
■ Slovakia
■ French Canada
■ Germany
■ Greece
■ South Korea
■ Spain
■ Sweden and Finland
■ Switzerland
■ Taiwan
■ Hungary
■ Iceland
■ Israel
■ Thailand
■ Italy
■ Turkey
■ Japan
■ The United States
■ Latin America
Before removing the keyboard, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
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Removal and replacement procedures
Remove the keyboard:
1. Remove the three Phillips PM2.5×5.0 screws that secure the keyboard to the computer.
2. Slide the keyboard 1 toward the display.
3. Lift the keyboard 2 until it rests just above the computer.
4. Swing the left side of the keyboard 3 up and to the right until it rests upside down next to the computer.
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Removal and replacement procedures
5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect
the keyboard cable 2 from the system board.
6. Remove the keyboard.
Reverse this procedure to install the keyboard.
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Removal and replacement procedures
Memory module
Spare part
number
Description
■ 2048-MB memory module (800-MHz, DDR2)
578182-001
578181-001
■ 1024-MB memory module (800-MHz, DDR2)
Before removing the memory module, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the memory module:
The top memory module slot is for expansion memory, and the bottom slot is for primary memory.
✎
1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The edge
of the module opposite the slot rises away from the computer.)
CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on
the memory module.
Ä
2. Grasp the edge of the memory module 2, and gently pull it out of the memory module slot.
Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory
module slot.
✎
Reverse this procedure to install a memory module.
4–12
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Removal and replacement procedures
Optical drive
Spare part
number
Description
DVD-ROM drive (includes bezel and bracket)
578185-001
Before removing the optical drive, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the optical drive:
1. Position the computer with the right side toward you.
2. Remove the Phillips PM2.5×6.0 screw 1 that secures the optical drive to the computer.
3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access 2, and then press the tab to the
right to release the optical drive from the computer.
4. Remove the optical drive 3 from the optical drive bay.
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Removal and replacement procedures
5. If it is necessary to replace the optical drive bracket, follow these steps:
a. Position the optical drive with the rear toward you.
b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive.
c. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install the optical drive.
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Removal and replacement procedures
Speakers
Spare part
number
Description
Speakers
536420-001
Before removing the speakers, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the speakers:
1. Disconnect the speaker cable 1 from the system board.
2. Remove the four Phillips PM2.5×3.0 screws 2 that secure the speakers to the base enclosure.
3. Remove the speakers 3.
Reverse this procedure to install the speakers.
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Removal and replacement procedures
Palm rest
The palm rest is included in the Plastics Kit, spare part number 535780-001. The palm rest includes the
TouchPad and TouchPad cable.
✎
Before removing the palm rest, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the palm rest:
1. Remove the three Phillips PM2.5×3.0 broadhead screws 1 that secure the palm rest to the top cover.
2. Slide the palm rest 2 toward the display, and then lift the palm rest 3 as far as the TouchPad cable allows.
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Removal and replacement procedures
3. Release the ZIF connector 1 to which the TouchPad cable is attached, and then disconnect the TouchPad
cable 2 from the system board.
Reverse this procedure to install the palm rest.
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Removal and replacement procedures
WLAN module
Spare part
number
Description
Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, 504664-001
Puerto Rico, the United States, and the U.S. Virgin Islands
Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, 504664-002
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 4312G 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the U.S. Virgin Islands
504593-003
504593-004
Broadcom 4312G 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
4–18
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Removal and replacement procedures
Before removing the WLAN module, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the WLAN module:
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you
replace the module and then receive a warning message, remove the module to restore computer functionality, and
then contact technical support through Help and Support.
Ä
1. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN
antenna cable is connected to the WLAN module “Aux” terminal.
✎
2. Remove the two Phillips PM2.5×3.0 screws 2 that secure the WLAN module to the computer. (The edge of the
module opposite the slot rises away from the computer.)
3. Remove the WLAN module 3 by pulling it away from the slot at an angle.
WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into
the WLAN module slot.
✎
Reverse this procedure to install the WLAN module.
Maintenance and Service Guide
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Removal and replacement procedures
Solid-state module
The solid-state module spare part kit includes a solid-state bracket.
✎
Spare part
number
Description
■ 2-GB solid-state module
■ 1-GB solid-state module
578184-001
578183-001
Before removing the solid-state module, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the solid-state module:
1. Remove the two Phillips PM2.0×5.0 screws 1 that secure the solid-state module cover to the computer.
2. Loosen the Phillips PM2.5×11.0 captive screw 2 that secures the solid-state module cover to the computer.
3. Grasp the Mylar tab on the solid-state module, and slide the solid-state module 3 to the right to disconnect it
from the system board.
4. Remove the solid-state module 4.
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Removal and replacement procedures
5. If it is necessary to replace the solid-state module bracket, follow these steps:
a. Turn the solid-state module upside down.
b. Remove the four Phillips PM2.0×7.0 screws 1 that secure the solid-state module to the bracket.
c. Lift the solid-state module 2 straight up to remove it from the bracket.
Reverse this procedure to reassemble and install the solid-state module.
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Removal and replacement procedures
Top cover
Spare part
number
Description
Top cover
535865-001
Before removing the top cover, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the top cover:
1. Disconnect the display panel cable 1 from the system board.
2. Disconnect the microphone cable 2 from the system board, and then release the microphone cable from the
clips 3 and routing channel built into the top cover.
3. Release the wireless antenna cables from the clips 4 and routing channel built into the top cover.
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Removal and replacement procedures
4. Release the ZIF connector 1 to which the power button board cable is attached, and then disconnect the power
button board cable 2 from the system board.
5. Remove the 19 Torx T8M2.5×8.0 screws that secure the top cover to the base enclosure.
6. Lift the rear edge of the top cover 1 until it disengages from the base enclosure. Callout 2 identifies the
locations where the top cover more securely connects to the base enclosure. If necessary, apply additional
upward and outward pressure at these points to disengage the top cover.
7. Remove the top cover 3.
Reverse this procedure to install the top cover.
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Removal and replacement procedures
Modem module
The modem module spare part kit does not include a modem module cable. The modem module cable is
included in the Cable Kit, spare part number 536538-001. See “Modem module cable” on page 4-28 for modem
module cable removal information.
✎
Spare part
number
Description
Modem module
510100-001
Before removing the modem module, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
4–24
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Removal and replacement procedures
Remove the modem module:
1. Remove the two Phillips PM2.5×3.0 screws 1 that secure the modem module to the system board.
2. Lift the modem module 2 away from the system board to disconnect it.
3. Disconnect the modem module cable 3 from the modem module.
4. Remove the fingerprint modem module.
Reverse this procedure to install the modem module.
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Removal and replacement procedures
RTC battery
The RTC battery is included in the Plastics Kit, spare part number 535780-001.
✎
Before removing the RTC battery, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the RTC battery:
»
Remove the RTC battery from the socket on the system board.
Reverse this procedure to install the RTC battery.
4–26
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Removal and replacement procedures
USB board
The USB board and cable are included in the Cable Kit, spare part number 536538-001.
✎
Before removing the USB board and cable, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the USB board and cable:
1. Disconnect the USB board cable 1 from the system board.
2. Release the USB board cable from the clips 2 built into the base enclosure.
3. Remove the Phillips PM2.5×3.0 screw 3 and the Phillips PM2.5×9.0 screw 4 that secure the USB board to the
base enclosure.
4. Remove the USB board and cable 5.
Reverse this procedure to install the USB board and cable.
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Removal and replacement procedures
Modem module cable
The modem module cable is included in the Cable Kit, spare part number 536538-001.
✎
Before removing the modem module cable, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the modem module cable:
1. Disconnect the modem module cable 1 from the modem module.
2. Release the modem module cable 2 from the clips built into the base enclosure.
3. Release the RJ-11 connector 3 from the clip built into the base enclosure.
4. Remove the modem module cable.
Reverse this procedure to install the modem module cable.
4–28
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Removal and replacement procedures
Heat sink
The heat sink spare part kit includes replacement thermal material.
✎
Spare part
number
Description
Heat sink
535859-001
Before removing the heat sink, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
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Removal and replacement procedures
Remove the heat sink:
1. Disconnect the fan cable 1 from the system board.
2. Following the sequence stamped into the heat sink, loosen the five Phillips PM2.5×9.0 captive screws 2 that
secure the heat sink to the system board.
3. Remove the heat sink 3.
Due to the adhesive quality of the thermal material located between the heat sink and system board components,
it may be necessary to move the heat sink from side to side to detach it.
✎
4–30
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Removal and replacement procedures
The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time
the heat sink is removed:
✎
■
Thermal paste is used on the processor 1 and the heat sink section 2 that services it.
Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.
■
Replacement thermal material is included with all system board, heat sink, and processor spare part kits.
When replacing the heat sink, be sure to remove the fan from the defective heat sink and install it on the
✎
Reverse this procedure to install the heat sink.
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Removal and replacement procedures
Fan
The fan spare part kit includes replacement thermal material.
✎
Spare part
number
Description
Fan
535766-001
To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The
computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to
turn on automatically when high temperature conditions exist. These conditions are affected by high external
temperatures, system power consumption, power management/battery conservation configurations, battery fast
charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
✎
Before removing the fan, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
4–32
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Removal and replacement procedures
Remove the fan:
1. Remove the three Phillips PM2.0×3.0 screws 1 that secure the fan to the heat sink.
2. Remove the fan 2.
Reverse this procedure to install the fan.
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Removal and replacement procedures
Processor
The processor spare part kit includes replacement thermal material.
✎
Spare part
number
Description
Intel Celeron 575 2.00-GHz processor (1-MB L2 cache, 667-MHz FSB)
537010-001
Before removing the processor, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
4–34
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Removal and replacement procedures
Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise, until you
hear a click.
2. Lift the processor 2 straight up and remove it.
When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4
embossed on the processor socket.
✎
Reverse this procedure to install the processor.
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Removal and replacement procedures
Power button board
Spare part
number
Description
Power button board (includes cable)
574514-001
Before removing the power button board and cable, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the power button board and cable:
1. Detach the power button board from the base enclosure. The power button board is attached to the base
enclosure with double-sided tape.
2. Remove the power button board and cable.
Reverse this procedure to install the power button board and cable.
4–36
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Removal and replacement procedures
Display assembly
Spare part
number
Description
14.1-in, SVA, HD, LED display assembly (includes webcam module and cable, microphone and
cable, 2 WLAN antenna transceivers and cables, nameplate, and logo)
578180-001
Before removing the display assembly, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the display assembly:
CAUTION: Support the display assembly when removing the following screws. Failure to support the display
assembly can result in damage to the display assembly and other computer components.
Ä
1. Remove the three Phillips PM2.5×5.0 screws 1 that secure the display assembly to the computer.
2. Lift the display assembly 2 straight up and remove it.
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Removal and replacement procedures
3. If it is necessary to replace the display bezel or any of the display assembly internal components:
a. Remove the eight rubber screw covers 1 and 2.
The rubber screw covers 1 on the top edge of the display bezel are larger than the rubber screw
covers 2 on the bottom edge of the display bezel.
✎
b. Remove the four Torx T8M2.5×6.0 screws 1 and the four Phillips PM2.5×5.0 screws 2 that secure the
display bezel to the display assembly.
4–38
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Removal and replacement procedures
c. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display
bezel until the bezel disengages from the display enclosure.
d. Remove the display bezel 4.
4. If it is necessary to replace the display hinges:
a. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure.
b. Release the display panel 2 by lifting the bottom edge of the display panel.
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Removal and replacement procedures
c. Remove the display panel from the display enclosure.
d. Remove the six Phillips PM2.0×3.0 screws 1 that secure the display hinges to the display panel.
e. Remove the display hinges 2 from the display panel. The display hinges are available using spare part
number 535871-001.
5. If it is necessary to replace the webcam module cable, release the webcam module cable 1 from the clips and
routing channels 2 built into the display enclosure, and then remove the cable 3. The webcam module cable is
included in the Display Cable Kit, spare part number 536430-001.
Reverse this procedure to reassemble and install the display assembly.
4–40
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Removal and replacement procedures
System board
The system board spare part kit includes replacement thermal material.
✎
Spare part
number
Description
System board
578179-001
Before removing the system board, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
When replacing the system board, be sure that the following additional components are removed from the defective
system board and installed on the replacement system board:
■
■
■
■
■
■
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Removal and replacement procedures
Remove the system board:
1. Disconnect the network cable 1 and the USB board cable 2 from the system board.
2. Release the power connector 3 from the clip built into the base enclosure.
3. Position the base enclosure with the rear toward you.
4. Flex the right side of the base enclosure 1 outward until the USB connectors and the HDMI connector are
clear of the openings in the base enclosure.
5. Lift the rear edge of the system board 2 until it rests at an angle.
6. Remove the system board 3 by sliding it back.
Reverse this procedure to install the system board.
4–42
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Removal and replacement procedures
Power connector cable
The power connector cable is included in the Cable Kit, spare part number 536538-001.
✎
Before removing the power connector cable, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the power connector cable:
1. Turn the system board upside down, with the power connector cable toward you.
2. Disconnect the power connector cables 1 and 2 from the system board.
3. Remove the power connector cable.
Reverse this procedure to install the power connector cable.
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Removal and replacement procedures
Network cable
The network cable is included in the Cable Kit, spare part number 536538-001.
✎
Before removing the network cable, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
5. Remove the following components:
Remove the network cable:
1. Release the RJ-45 connector 1 from the clip built into the base enclosure.
2. Release the network cable 2 from the base enclosure. The network cable is attached to the base enclosure with
double-sided tape.
3. Remove the network cable.
Reverse this procedure to install the network cable.
4–44
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5
Computer Setup
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not
working or will not load.
Some of the Computer Setup menu items listed in this section may not be supported by your computer.
✎
Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer.
2. Before Windows opens, and while the “F10 = ROM Based Setup” message is displayed in the lower-left corner
of the screen, press f10.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System
Configuration menus.
1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10 = ROM
Based Setup” message is displayed in the lower-left corner of the screen.
Because Computer Setup is not Windows-based, it does not support the TouchPad. Navigation and selection
are by keystroke:
❏ To choose a menu or a menu item, use the arrow keys.
❏ To select an item, press enter.
❏ To close open dialog boxes and return to the main Computer Setup screen, press esc.
❏ To view navigation information, press f1.
❏ To change the language, press f2.
2. Select the File, Security, Diagnostics, or System Configuration menu.
3. To exit Computer Setup, use one of the following methods:
❏ To exit Computer Setup without saving your preferences, use the arrow keys to select File > Ignore
changes and exit. Then follow the instructions on the screen.
❏ To save your preferences and exit Computer Setup, use the arrow keys to select File > Save changes and
exit. Then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
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Computer Setup
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.
✎
File menu
Select
To do this
System Information
■ View identification information for the computer and the
batteries in the system.
■ View specification information for the processor, cache and
memory size, system ROM, video revision, and keyboard
controller version.
Ignore changes and exit
Save changes and exit
Cancel any changes entered during the current session and
exit Computer Setup.
Save any changes entered during the current session and exit
Computer Setup. Your changes go into effect when the
computer restarts.
5–2
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Computer Setup
Security menu
Some of the menu items listed in this section may not be supported by your computer.
✎
Select
To do this
Setup Password
Power-On Password
Password Options
Enter, change, or delete a setup password.
Enter, change, or delete a power-on password.
■ Enable/disable stringent security.
■ Enable/disable the password requirement on
computer restart.
System IDs
Enter a user-defined computer asset tracking number and
ownership tag.
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Computer Setup
Diagnostics menu
Select
To do this
Memory Check
Run a comprehensive test on system memory.
System Configuration menu
Some of the menu items listed in this section may not be supported by your computer.
✎
Select
To do this
Language (or press f2)
Boot Options
Change the Computer Setup language.
■ Set an f9, f10, and f12 delay when starting up.
■ Enable/disable CD-ROM boot.
■ Enable/disable floppy boot.
■ Enable/disable internal network adapter boot and set the
boot mode (PXE).
■ Enable/disable MultiBoot, which sets a boot order that can
include most boot devices in the system.
■ Set the Express Boot Popup delay, in seconds.
■ Set the boot order.
Device Configurations
■ Swap the functions of the fn key and left ctrl key.
■ Enable/disable USB legacy support. When enabled,
USB legacy support allows the following:
❐ Use of a USB keyboard in Computer Setup, even when
a Windows operating system is not running
❐ Startup from bootable USB devices, including a
hard drive, diskette drive, or optical drive connected by
a USB port to the computer
Built-In Device Options
■ Enable/disable embedded WLAN Device Radio.
■ Enable/disable Network Interface Controller (LAN).
■ Enable/disable LAN/WAN switching.
■ Enable/disable Wake on LAN.
■ Enable/disable the optical disc drive.
Port Options
■ Enable/disable the USB port.
■ Enable/disable the ExpressCard slot.
5–4
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6
Specifications
Computer specifications
Metric
U.S.
Dimensions
Length
23.24 cm
9.15 in
Width
33.60 cm
13.20 in
Height (front to back)
Weight
3.10 to 3.58 cm
1.99 kg
1.22 to 1.41 in
4.31 lbs
Input power
Operating voltage
Operating current
Temperature
19.0 V dc @ 4.74 A - 65 W
4.74 A
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
0°C to 35°C
5°C to 35°C
-20°C to 60°C
32°F to 95°F
41°F to 95°F
-4°F to 140°F
Relative humidity
Operating
10% to 90%
5% to 95%
Nonoperating
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Nonoperating
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.
✎
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Specifications
14.1-in display specifications
Metric
U.S.
Dimensions
Height
20.83 cm
8.2 in
Width
27.94 cm
11.0 in
14.1 in
Diagonal
35.81 cm
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Up to 16.8 million
250:1 (typical)
200 nits (typical)
0.279 × 0.279 mm
1366 × 768
RGB vertical stripe
LED
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
80 × 25
4.0 W
40° horizontal, +120°/-40° vertical (typical)
6–2
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Specifications
DVD-ROM drive specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI,
CD-TEXT, CD-ROM,
CD-R and CD-RW
CD-ROM XA,
MIXED MODE CD, CD-I,
CD-I Bridge (Photo-CD,
Video CD), Multisession CD
(Photo-CD, CDEXTRA,
Portfolio, CD-R, CD-RW), CDR,
CD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18),
DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM
Access time
Random
CD
DVD
< 110 ms
2 MB
< 130 ms
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
3,600 KB/sec
24X CD-R
24X CD-RW
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Specifications
System DMA specifications
Hardware
DMA0
DMA System function
Not applicable
DMA1*
DMA2*
DMA3
Not applicable
Not applicable
Not applicable
DMA4
Direct memory access controller
Not applicable
DMA5*
DMA6
Not assigned
DMA7
Not assigned
*ExpressCard controller can use DMA 1, 2, or 5.
6–4
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Specifications
System memory map specifications
Size
Memory address
System function
Base memory
Video memory
Video BIOS
640 KB
128 KB
64 KB
64 KB
00000000–0009FFFF
000A0000–000BFFFF
000C0000–000CFFFF
000E8000–000FFFFF
00100000–XFFFFFFF
System BIOS
Extended memory (based on
memory installed)
(X+1)0000000–FEDFFFFF
FED00000–FED003FF
FEE01000–FFFFFFFF
PCI bus
High precision event timer
PCI bus
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Specifications
System interrupt specifications
Hardware IRQ
IRQ0
System function
System timer
IRQ1
Standard 101-/102-key or Microsoft natural keyboard
System CMOS/real-time clock
Synaptics PS/2 TouchPad
Numeric data processor
IRQ8
IRQ12
IRQ13
IRQ16
Intel ICH9 family USB universal host controller 2937
Mobile Intel 4 Series express chipset family
*IRQ17
IRQ18
High-definition audio controller
Intel ICH9 family USB universal host controller 2938
Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller
Intel ICH9 family USB universal host controller 2939
Intel ICH9 family USB universal host controller 2936
IRQ19
IRQ20
Intel ICH9 family USB2 enhanced controller 293C
Intel ICH9 family USB2 enhanced controller 293A
Intel ICH9 family USB universal host controller 2934
IRQ21
IRQ22
Intel ICH9M-E/M SATA AHCI controller
Intel ICH9 family USB universal host controller 2935
*Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial
port may assert IRQ3 or IRQ4.
✎
For operating systems after Windows 2000, APIC (Advanced programming interrupt controller) is used.
✎
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Specifications
System I/O address specifications
I/O address (hex)
000–01F
020–021
024–025
028–029
02C–03D
02E–02F
030–031
034–035
038–039
03C–03D
040–043
04E–04F
050–053
060
System function (shipping configuration)
DMA controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Motherboard resources
Program interrupt controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
System timer
Motherboard resources
System timer
Standard 101-/102-key or Microsoft natural keyboard
Motherboard resources
061
062
Microsoft ACPI-compliant embedded controller
Motherboard resources
063
064
Standard 101-/102-key or Microsoft natural keyboard
Motherboard resources
065
066
Microsoft ACPI-compliant embedded controller
Motherboard resources
067
070
Motherboard resources
071–077
080
System CMOS/real-time clock
Motherboard resources
081–091
092
Direct memory access controller
Motherboard resources
093–09F
0A0–0A1
0A4–0A5
0A8–0A9
0AC–0AD
0B0–0B1
0B2–0B3
0B4–0B5
0B8–0B9
0BC–0BD
Direct memory access controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Program interrupt controller
Motherboard resources
Program interrupt controller
Program interrupt controller
Program interrupt controller
(Continued)
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Specifications
I/O address (hex)
System function (shipping configuration)
Direct memory access controller
0C0–0DF
0F0–0F0
Numeric data processor
0200–027F
3B0–3BB
Motherboard resources
Mobile Intel 4 Series express chipset family
Mobile Intel 4 Series express chipset family
Motherboard resources
3C0–3DF
400–47F
4D0–4D1
Programmable interrupt controller
Motherboard resources
500–57F
1000–1003
1010–101F
2000–20FF
2000–2FFF
3000–4FFF
5000–6FFF
7000–701F
7020–703F
7040–705F
7060–707F
7080–709F
70A0–70BF
70C0–70DF
70E0–70E7
70E8–70EF
70F0–70F7
70F8–70FB
70FC–70FF
EF80–EF9F
FE00–FE0F
FE80–EF8F
FFFF
Motherboard resources
Motherboard resources
Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller
ICH9 family PCI express root port6-294A
ICH9 family PCI express root port5-2948
ICH9 family PCI express root port3-2944
ICH9M-E/M SATA AHCI controller
ICH9 family USB universal host controller 2936
ICH9 family USB universal host controller 2935
ICH9 family USB universal host controller 2934
ICH9 family USB universal host controller 2939
ICH9 family USB universal host controller 2938
ICH9 family USB universal host controller 2937
ICH9M-E/M SATA AHCI controller
ICH9M-E/M SATA AHCI Controller
Mobile Intel 4 Series express chipset family
ICH9M-E/M SATA AHCI controller
ICH9M-E/M SATA AHCI controller
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
6–8
Maintenance and Service Guide
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7
Screw listing
This chapter provides specification and reference information for the screws used in the computer. The screws
listed in this chapter are available in the Screw Kit, spare part number 535870-001.
Phillips PM2.5×5.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
16
5.0 mm
2.5 mm
5.0 mm
Where used: 2 screws that secure the switch cover to the computer
Maintenance and Service Guide
7–1
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Screw listing
Where used: 3 screws that secure the keyboard to the computer
Where used: 3 screws that secure the display assembly to the computer
7–2
Maintenance and Service Guide
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Screw listing
Where used: 4 screws that secure the display bezel to the display assembly
Where used: 4 screws that secure the display panel to the display enclosure
Maintenance and Service Guide
7–3
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Screw listing
Where used: 3 screws that secure the palm rest to the computer
Maintenance and Service Guide
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Screw listing
Where used: 4 screws that secure the speakers to the base enclosure
Where used: 2 screws that secure the WLAN module to the computer
Maintenance and Service Guide
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Screw listing
Where used: 2 screws that secure the modem module to the system board
Where used: One screw that secures the USB board to the base enclosure
7–8
Maintenance and Service Guide
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Screw listing
Where used: 3 screws that secure the fan to the heat sink
Where used: 6 screws that secure the display hinges to the display panel
Maintenance and Service Guide
7–11
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Screw listing
Phillips PM2.5×11.0 captive screw
Color
Quantity
Length
Thread
Head diameter
5.0 mm
Silver
1
11.0 mm
2.5 mm
Where used: One captive screw that secures the solid-state module to the computer (the screw is secured to the
solid-state module by a C-clip)
Maintenance and Service Guide
7–13
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Screw listing
Phillips PM2.0×7.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
4
7.0 mm
2.0 mm
5.0 mm
Where used: 4 screws that secure the solid-state module to the solid-state module bracket
7–14
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Screw listing
Phillips PM2.5×9.0 captive screw
Color
Quantity
Length
Thread
Head diameter
2.0 mm
Silver
5
9.0 mm
2.5 mm
Where used: 5 captive screws that secure the heat sink to the system board (the screws are secured to the heat sink
by C-clips)
Maintenance and Service Guide
7–17
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8
Connector pin assignments
Audio-in (microphone)
Pin
1
Signal
Audio signal in
Audio signal in
Ground
2
3
Audio-out (headphone)
Pin
1
Signal
Audio out, left channel
Audio out, right channel
Ground
2
3
Maintenance and Service Guide
8–1
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Connector pin assignments
External monitor
Pin
1
Signal
Red analog
Green analog
Blue analog
Not connected
Ground
2
3
4
5
6
Ground analog
Ground analog
Ground analog
+5 VDC
7
8
9
10
11
12
13
14
15
Ground
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
8–2
Maintenance and Service Guide
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Connector pin assignments
HDMI
Pin
1
Signal
TMDS data 2+
TMDS data 2 shield
TMDS data 2-
TMDS data 1+
TMDS data 1 shield
TMDS data 1-
TMDS data 0+
TMDS data 0 shield
TMDS data 0-
TMDS clock+
TMDS clock shield
TMDS clock-
CEC
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
No connect
DDC clock
DDC data
Ground
+5V power
Hot plug detect
Maintenance and Service Guide
8–3
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9
Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC,
or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region
where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where
the computer is used.
Requirements for all countries and regions
The following requirements are applicable to all countries and regions:
■
■
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the
country or region where the power cord set will be used.
■
■
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or
250 V AC, as required by the power system of each country or region.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of the computer.
Maintenance and Service Guide
9–1
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Power cord set requirements
Requirements for specific countries and regions
Country/region
Australia
Accredited agency
EANSW
OVE
Applicable note number
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria
Belgium
CEBC
CSA
Canada
Denmark
DEMKO
FIMKO
UTE
Finland
France
Germany
VDE
Italy
IMQ
Japan
METI
The Netherlands
Norway
KEMA
NEMKO
CCC
The People's Republic of China
South Korea
Sweden
EK
SEMKO
SEV
Switzerland
Taiwan
BSMI
The United Kingdom
The United States
BSI
UL
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a
two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
9–2
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10
Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of it in general household waste. Follow the
local laws and regulations in your area for computer battery disposal.
Display
WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging
Å
Ä
this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for
recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle
them carefully.
Materials Disposal. The backlight in the display assembly of this HP product contains mercury, which might
require special handling at end-of-life. Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact your local authorities, or see the Electronic
✎
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.
The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw
sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
✎
Maintenance and Service Guide
10–1
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Recycling
To disassemble the display assembly, follow these steps:
1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel
until the bezel disengages from the display assembly.
3. Remove the display bezel 3.
10–2
Maintenance and Service Guide
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Recycling
4. Disconnect all display panel cables 1 from the display inverter, and then remove the inverter 2.
5. Remove all screws 1 that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly 2 from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
Maintenance and Service Guide
10–3
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Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
11. Remove the screws 1 that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover 2 and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the display panel.
10–4
Maintenance and Service Guide
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Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight, to avoid damaging
this component and causing exposure to the mercury.
Å
18. Remove the backlight from the backlight frame.
Maintenance and Service Guide
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Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
10–6
Maintenance and Service Guide
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Index
lights 2–5
pointing device 2–6
right-side 2–9
A
antenna
switches 2–3
top 2–1
disconnecting 4–19
illustrated 3–6
computer feet
locations 2–1
locations 4–6
spare part number 4–6
Computer Setup
audio, product description 1–1
audio-in jack
connector pinout 8–1
location 2–7
accessing 5–1
Diagnostics menu 5–4
File menu 5–2
navigating and selecting 5–1
Security menu 5–3
System Configuration menu 5–4
using 5–1
audio-out jack
connector pinout 8–1
location 2–7
B
battery
computer specifications 6–1
connector pinout
audio-in jack 8–1
audio-out jack 8–1
external monitor port 8–2
HDMI port 8–3
removal 4–7
battery bay 2–10
battery light 2–9
battery release latch 2–10
boot options 5–4
boot order 5–4
bottom components 2–10
button components 2–3
buttons
headphone jack 8–1
microphone jack 8–1
modem jack 8–5
monitor port 8–2
network jack 8–4
RJ-11 jack 8–5
info 2–3
power 2–3
TouchPad 2–6
wireless 2–7
RJ-45 jack 8–4
USB port 8–6
connectors, service considerations 4–1
C
D
Cable Kit
device configurations 5–4
Diagnostics menu 5–4
display assembly
removal 4–37
display bezel
components 3–7
cables, service considerations 4–1
caps lock light 2–5
chipset, product description 1–1
components
removal 4–39
bottom 2–10
buttons 2–3
display 2–2
front 2–7
Display Cable Kit
illustrated 3–6
keys 2–4
left-side 2–8
Maintenance and Service Guide
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display components
illustrated 2–2
recycling 10–1
spare part numbers 3–6
display hinges
heat sink
removal 4–29
hinges
removal 4–39
removal 4–39
display inverter, removal 10–3
display panel cable
display panel, product description 1–1
drive light 2–7
I
info button 2–3
info light 2–5
J
jacks
audio-in 2–7
audio-out 2–7
headphone 2–7
microphone 2–7
modem 2–9
network 2–8
RJ-11 2–9
RJ-45 2–8
drives, boot order 5–4
DVD-ROM drive
location 2–9
precautions 4–2
specifications 6–3
K
E
key components 2–4
keyboard
electrostatic discharge 4–2
equipment guidelines 4–4
product description 1–2
removal 4–9
Ethernet, product description 1–2
ExpressCard slot 2–8
external media card, product description 1–2
external monitor port
connector pinout 8–2
location 2–8
keys
esc 2–4
fn 2–4
function 2–4
numeric keypad 2–4
Windows applications 2–4
Windows logo 2–4
F
fan
removal 4–32
L
feet
language, changing in Computer Setup 5–4
left-side components 2–8
light components 2–5
lights
locations 4–6
spare part number 4–6
File menu 5–2
battery 2–9
caps lock 2–5
drive 2–7
front components 2–7
function keys 2–4
info 2–5
power 2–5
wireless 2–7
G
graphics, product description 1–1
grounding equipment and methods 4–2
M
H
mass storage devices, spare part numbers 3–8
Media Card Reader 2–7
memory module
removal 4–12
memory, product description 1–1
HDMI port
connector pinout 8–3
location 2–8
headphone jack
connector pinout 8–1
location 2–7
Index-2
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microphone
illustrated 3–6
Plastics Kit
contents 3–9
location 2–2
product description 1–1
microphone jack
pointing device
components 2–6
connector pinout 8–1
location 2–7
modem jack
illustrated 2–6
product description 1–2
ports
external monitor 2–8
HDMI 2–8
monitor 2–8
connector pinout 8–5
location 2–9
modem module
product description 1–2
removal 4–24
modem module cable
illustrated 3–7
power button 2–3
power button board
removal 4–36
removal 4–28
modem, product description 1–1
monitor port
power connector 2–9
power connector cable
illustrated 3–7
connector pinout 8–2
location 2–8
removal 4–43
power cord
N
set requirements 9–1
power light 2–5
power requirements, product description 1–2
processor
product description 1–1
removal 4–34
product description
audio 1–1
network cable
illustrated 3–7
removal 4–44
network jack
connector pinout 8–4
location 2–8
numeric keypad keys 2–4
O
operating system, product description 1–2
optical drive
chipset 1–1
location 2–9
precautions 4–2
display panel 1–1
Ethernet 1–2
product description 1–1
removal 4–13
external media card 1–2
graphics 1–1
specifications 6–3
keyboard 1–2
memory 1–1
optical drive bracket, removal 4–14
optical drive light 2–9
optical drive space saver, illustrated 3–9
microphone 1–1
modem 1–1
operating system 1–2
optical drive 1–1
pointing device 1–2
ports 1–2
power requirements 1–2
processor 1–1
P
packing guidelines 4–3
palm rest
illustrated 3–9
removal 4–16
spare part number 4–16
plastic parts 4–1
security 1–2
wireless 1–2
Maintenance and Service Guide
Index-3
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system board
R
removal 4–41
recycling
System Configuration menu 5–4
system DMA specifications 6–4
system I/O address specifications 6–7
system interrupt specifications 6–6
system memory map specifications 6–5
battery 10–1
display components 10–1
removal/replacement
preliminaries 4–1
procedures 4–5
right-side components 2–9
RJ-11 jack
connector pinout 8–5
location 2–9
RJ-45 jack
connector pinout 8–4
location 2–8
RTC battery
T
tools required 4–1
top components 2–1
top cover
removal 4–22
TouchPad 2–6
illustrated 3–9
removal 4–26
spare part number 4–26
TouchPad buttons 2–6
U
Universal Serial Bus (USB)
S
Universal Serial Bus (USB) port
connector pinout 8–6
USB board
screw listing 7–1
security cable slot 2–8
Security menu 5–3
security, product description 1–2
service considerations 4–1
solid-state module
illustrated 3–7
removal 4–27
spare part number 4–27
V
vent 2–8
precautions 4–2
product description 1–1
removal 4–20
speakers
location 2–3
specifications
W
Windows applications key 2–4
Windows logo key 2–4
wireless antenna
disconnecting 4–19
illustrated 3–6
locations 2–1
computer 6–1
display assembly 6–2
DVD-ROM drive 6–3
optical drive 6–3
wireless button 2–7
wireless light 2–7
wireless, product description 1–2
WLAN module
system DMA 6–4
system I/O address 6–7
system interrupt 6–6
system memory map 6–5
switch components 2–3
switch cover
removal 4–18
WLAN module bracket, removal 4–19
workstation guidelines 4–4
removal 4–8
Index-4
Maintenance and Service Guide
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