GARAGE DOOR OPENER MODELS
PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900,
SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200
SCREW/BELT/CHAIN DRIVES
OPERATION & MAINTENANCE MANUAL
®
Includes INTELLICODE 2 Remote Control. Safe-T-Beam® System must be installed to close door.
For use only with residential sectional or one piece overhead garage doors.
Homelink ® and Car2U® compatible.
Need help or have questions? DO NOT RETURN to the store. Call us: 800-354-3643
For Answers and Assistance:
1.800.354.3643
SAVE THIS MANUAL FOR FUTURE REFERENCE
INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER
WARNING
To reduce the risk of injury to persons or damage to property – Use this opener only with a one-piece or sectional door.
Genie, Genie logo, Intellicode, Safe-T-Beam, IntelliG, PowerMax, PowerLift, ChainMax and SilentMax are registered trademarks TriloG and GPower are trademarks of GMI Holdings, Inc., dba The Genie Company
Homelink is a registered trademark of Johnson Controls Technology Company. Car2U is a registered trademark of Lear Corporation. ©The Genie Company 2012 PN#38209501773, 9/2012
38209501773
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Safety Information
1
OVERVIEW OF POTENTIAL HAZARDS
IMPORTANT SAFETY INSTRUCTIONS
READ THIS SAFETY INFORMATION
Potential
Hazard
Effect
Prevention
CONVENTIONS USED IN THESE INSTRUCTIONS
Garage doors are large, heavy objects that move with the help of
springs under high tension and electric motors. Since moving objects,
springs under tension, and electric motors can cause injuries, your
safety and the safety of others depend on you reading the information
in this manual. If you have questions or do not understand the
information presented, call your nearest trained door system technician
or visit our website at www.geniecompany.com
WARNING Keep people clear of opening
Could result while door is moving.
in Death
or Serious DO NOT allow children to play
Injury
with the door opener.
DO NOT operate a door that
jams or one that has a
broken spring.
The following safety alert symbol and signal words are used
throughout this manual to call a
of hazard and special instructions.
WARNING Turn OFF power before
Could result removing opener cover.
in Death
or Serious When replacing cover, make
This is the safety alert symbol. This symbol alerts you to
potential hazards that can kill or hurt you and others.
Injury
sure wires are NOT pinched or
near moving parts.
All safety messages will follow the safety alert symbol and the word
Opener must be fully
grounded.
“
DANGER”, “ WARNING”, or “CAUTION”.
• DANGER indicates an imminently hazardous situation which, if
NOT avoided, will result in death or serious injury.
WARNING DO NOT try to remove, install,
Could result repair or adjust springs or
in Death
anything to which door spring
WARNING indicates a potentially hazardous situation which, if
NOT avoided, could result in death or serious injury.
or Serious parts are fastened, such as,
•
Injury
wood blocks, steel brackets,
cables or other like items.
Installations, repairs and
adjustments must be done
by a trained door system
technician, using proper tools
and instructions.
• CAUTION indicates a potentially hazardous situation which, if
NOT avoided, may result in injury or property damage.
The word NOTE is used to indicate important steps to be followed or
important considerations.
•
IMPORTANT INSTALLATION INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF SEVERE INJURY OR DEATH
READ AND FOLLOW ALL SAFETY, INSTALLATION AND OPERATION INSTRUCTIONS. If you have any questions or do not understand an instruc
-
tion, call The Genie® Company or your local Genie® Factory Authorized Dealer.
•
DO NOT install operator on an improperly balanced door. An improperly balanced door could cause severe injury. Repairs and adjustments
to cables, spring assembly, and other hardware must be made by a trained service person using proper tools and instructions.
• Remove all ropes, and disable all locks connected to the door before installing operator.
• Where possible,
r. For products having an emergency release, mount the emergency
avoiding contact with vehicles to avoid accidental release.
release within reach, but a
DO NOT connect the operator to the source of power until instructed to do so.
•
• Locate the wall console button: A) Within sight of door. B) At a minimum height of 5 feet so small children cannot reach it. C) Away from all
moving parts of the door.
• Install the entrapment WARNING label next to the wall button or console, in a prominent location. Install the emergency release tag on,
or next to, the emergency
release handle.
• The opera
at the center of the doorway. This is about the size
at.
3
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Features
2
Begin here ONLY AFTER completing assembly and installation of the opener. Review the Assembly and Installation poster to ensure all steps have
been performed.
to download a PDF file.
SAFETY FEATURES
OPENER FEATURES
Safe-T-Beam® (STB) Non-Contact
INTELLICODE® 2 Access Security System
Reversing System
A new generation superior encryption system
that enhances the security of the door opener
by continuously changing the access code each
time the remote is used. The door opener re-
sponds to each new code only once. An access
code copied from a working system and tried
again, will not control the door opener.
Puts an invisible beam across the door opening.
The door stops and reverses to the full open
position if anything passes through the beam.
LED indicator lights on the powerhead and on
the STBs provide a self-diagnostic code if an
operational problem exists.
Safe-T-Reverse® Contact Reversing System
Automatically stops and reverses a closing door
within two seconds of contact with an object.
Wall Console
Operates door opener from inside garage.
The wall console has an indicator light with:
Open/Close, Sure-Lock™, and independent
light control buttons.
Automatic forceGuard™ Control
Automatically sets the force required to fully
open and close the door for maximum safety.
Home Link and Car2U® compatible. Refer to the
programming instructions on page 11.
Watch Dog™ Monitoring System
Monitors the Safe-T-Beam® system to ensure
proper functionality and will automatically stop
and reverse a closing door if a problem
is detected.
NOTE: Use this manual ONLY after completing assembly
and installation of opener. Review Assembly/Installation
Instructions poster. Check that all steps have been
completed.
Manual Emergency Release
Manually releases door from door opener. Used
during a power failure or other emergency to
allow manual opening and closing of door.
Contact your Genie® Professional Dealer for an
Assembly/Installation Instructions poster, if needed,
or call 1-800-35GENIE. You can also go to
SmartSet™ Electronic Programming
Easily adjust the programming to reduce
opening speed to a desired rate, vary limits
and force, and program new remotes.
www.geniecompany.com to download a printable file.
INFRARED PROTECTION FUNCTION
1. The Safe-T-Beam® has no effect on the door during an opening cycle.
2. If the Safe-T-Beam® detects an obstruction when trying to close the
door, it will not allow the door to close.
Automatic Lighting System
Two bulb lighting system supplies light for safer
evening exits and entries. Turns ON when door is
activated and automatically turns OFF 4 minutes
later.
3. When the garage door is closing, if Safe-T-Beam® is interrupted by
a person or obstacle, the garage door will stop its downward travel
and reverse automatically to its fully opened position.
4. If the Safe-T-Beam® System fails, loses power, or is installed
improperly, press and hold the wall console “open/close” button
until the door reaches its fully closed position. If you release the
“open/close” button on the wall console during the closing
movement, the door will reverse automatically to its fully-opened
position.
Integrated Motion Detection (Not available on
all models)
Some units have motion detection built into the
powerhead. Lights automatically turn ON when
motion is detected for much safer movement
through the garage. Lights will turn OFF after
4 minutes of no motion.
4
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Required Programming
3
NOTE: Before you begin programming, check to make sure there are
no objects in the garage door opening.
There are 4 programs (The 2 “Factory Set” programs are unlikely to
need changes.)
1. Door Travel Limits Program
INTRODUCTION
– This program is used to set how far your door travels up
and down.
Now that your Genie garage door opener is installed, you will want to
program the opener so that the door opens and closes properly and
all remote devices operate correctly. The following steps guide you
through setting your opener so it functions properly for you.
2. Remote Programs (Default menu)
– These show you how to program your remotes to synch with
additional remote control devices, wall consoles, keypads, and
the powerhead.
3. Door Force Program (Factory Set)
The following information will take you through programming your
opener’s functional settings for use.
– This program is only used for minor adjustments under certain
circumstances.
4. Door Speed Program (Factory Set)
There are only 2 “required” programming processes you will need to
follow to set up your garage door opener for operation:
– This program does not require manually initiated changes.
NOTE: The 3 programming buttons are for programming ONLY. These
buttons should NOT be used to operate the opener once the Required
Programming section has been successfully completed.
1. “TRAVEL LIMITS”
2. “REMOTE PROGRAMMING”
Term Definitions:
Travel Limits programming allows you to set how far your door
travels up or down in opening and closing your garage door.
Remote Programming synchronizes your remote control devices
(remotes, wall console, and keypad) with the powerhead.
Force Control refers to how much power is needed to move (open/
close) your particular door and does NOT require programming.
Speed Control refers to how fast or slow your opener opens and
closes your particular door and is preset at the factory. This
function does NOT require programming.
OVERVIEW Of POWERHEAD CONTROLS
ROUND LED
Indicator
Open Travel
Button
Close Travel
This section describes the programming functions on the powerhead
of the opener. Use the following information to familiarize yourself with
the buttons, LED indicators and products used to program functions.
PROGRAM
Powerhead: There are 3 programming buttons and 2 LED lights on
the powerhead. Each of the buttons is used to enter and complete
the setup programming. The LED lights indicate status or a function
change by illuminating ON, OFF, or ON FLASHING in one of three
different colors: blue, red or purple.
+
SET
–
LONG LED
Indicator
Located on bottom of Powerhead.
PROGRAM
SET
Enters into and selects programming menus.
Multi-function; move door during programming
and advance through menus
–
+
5
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Required Programming
3
TRAVEL LIMITS
WARNING
• Make sure doorway is in view and clear of obstacles and
people to avoid injury or damage to property.
• DO NOT operate this unit from wall console before LIMITS
are set. Severe damage to the opener can occur.
3
Release down arrow button (-) and the long LED
will begin flashing.
PROGRAM
• The shuttle MUST be engaged to carriage BEFORE setting limits.
See Installation Poster (if provided) or call Customer Service at
1-800-35GENIE or visit www.geniecompany.com
SET
+
NOTE: If shuttle/bullet has NOT been engaged to carriage, do so now.
See page 17.
4
Press and hold the down arrow button (-) until
garage door is fully closed on floor, then release.
NOTE: Before setting limits confirm wall console red indicator light
(or backlight) is ON. If not illuminated, check for correct wiring or the
Sure-Lock switch may be activated.
PROGRAM
Closing Garage Door (Down Limits)
+
SET
1
Lift the door open by hand until the shuttle/bullet
engages the carriage on the rail.
HOLD
1
2
1
PROGRAM
2
Press and hold the down arrow button (-) for
2 seconds until the long LED comes on blue
(round LED remains off).
+
SET
PROGRAM
SET
PROGRAM
SET
NOTE: You have 30 seconds to execute each step. If you see two
solid red or flashing LEDs on the Powerhead, you have run out of
time and must go back to the beginning of the step and start over. You
can restart as many times as necessary to complete each step.
+
HOLD
2 seconds
(continued next page)
6
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Required Programming
3
8
5
Press and release the Program Set button (both
Press and hold the up arrow button (+) until door
is fully open, then release. Watch carriage as
it approaches the power head to avoid contact
with powerhead.
LEDs flash blue and go off).
PROGRAM
PROGRAM
SET
PROGRAM
+
–
SET
–
HOLD
The DOWN (closed) limit is programmed.
Opening Garage Door (Up Limits)
NOTE: Beginning with garage door closed is recommended but not
necessary.
6
Press and hold the up arrow button (+) for
2 seconds until the long LED light comes on blue
(round LED remains off).
PROGRAM
SET
PROGRAM
PROGRAM
SET
SET
–
HOLD
2 seconds
–
7
Release up arrow button (+) and the round LED
will begin flashing.
9
Press and release the Program Set button (both
LEDs flash blue and go off).
PROGRAM
PROGRAM
PROGRAM
ET
SET
–
+
–
The UP (open) limit is programmed.
BOTH DOOR LIMITS ARE NOW PROGRAMMED.
7
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Required Programming
3
WALL CONSOLE / Overview
Series III Wall Consoles with Black Buttons
MODEL AC SR3
THE GENIE COMPANY
Residential Door Operator
120V. 60HZ. 5A
This opener has a serial
number sticker in which
the serial numbers begin
with 10 or higher.
FCC ID: B8Q AC SR3
IC: 2 33A-CS 1D
Indicator Light
S/N:10XXXX XXXXXXX
Indicator light will display Red when wall console is properly wired and
Sure-Lock™ is OFF. When Sure-Lock™ is ON, indicator light flashes.
Wall consoles from other manufacturers may not work with openers
of these serial number groups. Use only the wall console provided with
this unit. Each wall console has three buttons.
Open/Close Button
Use this button to open or close garage door. When Sure-Lock™ is
ON, the Open/Close button will CLOSE the door only.
In your carton you will find one of the following
wall consoles:
NOTE: Constant button pressure in the CLOSE mode will override STB
fault in the powerhead and close door.
Series II Wall Consoles with White Buttons
Independent Light Control Button
Use this button to turn powerhead lights ON. Powerhead lighting will
remain ON until this button is pressed again or a door action has been
completed.
Indicator Light
Large white button will display Red when wall console is properly
wired and Sure-Lock™ is OFF. When Sure-Lock™ is ON, this light is off
NOTE: If opener has a Motion Detector sensor, it will keep powerhead
lights ON as long as motion is detected.
Open/Close Button
Use this button to open or close garage door. When Sure-Lock™ is
ON, the Open/Close button will CLOSE the door only.
Sure-Lock™ Button
When Sure-Lock™ is ON, the powerhead cannot be activated by the
wall console or a remote.
NOTE: Constant button pressure in the CLOSE mode will override
STB fault in the powerhead and close door.
• Press and hold for 5 seconds (or until Indicator Light flashes) to
activate Sure-Lock™.
Independent Light Control Button
• Press and release to turn Sure-Lock™ OFF.
Use this button to turn powerhead lights ON. Powerhead lighting will
remain ON until this button is pressed again or a door action has been
completed.
Open/Close Button
Opens and closes door from inside garage.
Indicator Light
–Red indicator light is
To powerhead
always ON.
–When Sure-Lock™ is ON,
the indicator light flashes.
NOTE: If opener has a Motion Detector sensor, it will keep powerhead
lights ON as long as motion is detected.
Sure-Lock™ Button
Sure-Lock™ Button
– LOCK disables controls
When Sure-Lock™ is ON, the powerhead cannot be activated by the
wall console or a remote.
after door is completely
closed.
– UNLOCK allows controls to
work normally.
W
B/W
• Press and release (or until red light goes off) to activate Sure-Lock™.
• Press and release to turn Sure-Lock™ OFF.
Independent Light Control Button
Controls door opener lights from inside garage.
Open/Close Button
Opens and closes door from inside garage.
Indicator Light
–Red indicator backlight is ON.
–When Sure-Lock™ is
TIP
To powerhead
ON, the indicator light is OFF
FROM STBs
FROM STBs
FROM WALL
FROM WALL
CONSOLE
CONSOLE
Sure-Lock™ Button
– LOCK disables controls after
door is completely closed.
– UNLOCK allows controls to
work normally.
W
B/W
NOT
NOT
USED USED
STB
BWC
IWC
STB
BWC
IWC
Independent Light Control Button
Controls door opener lights from inside garage.
8
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Required Programming
3
Force and Speed Control
12
Lay a 2” x 4” board ꢁat under the center of the
door opening.
These controls are factory programmed and automatically set
themselves when you use the Wall Console to open and close the
garage door for the ꢀrst time. The door MUST complete a full cycle
from open to close and close to open before it is fully set.
NOTE: Force or Speed controls DO NOT require programming. Force
and Speed Limits are factory set and rarely require adjustments.
Making adjustments to these settings is covered in Troubleshooting
Section of this manual (pages 18-19).
10
Open and close your garage door using the Wall
Console Open/Close button.
13
Close the garage door using the Open/Close
buttonon the Wall Console.
NOTE: Using these functions for the first time automatically sets the
Force needed to open and close your garage door.
FORCE AND SPEED CONTROL ARE NOW SET.
Contact Reverse Test
When the door contacts the board, it should stop and reverse direc
-
tion within 2 seconds to the fully OPEN position. Red LED lights on the
powerhead will begin to ꢁash with the reversal of the door. The next
cycle will clear the lights.
NOTE: The Limit and Force settings MUST BE COMPLETED before
performing the Contact Reverse Test.
Contact Reverse Adjustment
11
Open the garage door using the Open/Close button
on the Wall Console.
If the door stops before contacting the board or if it does not reverse
direction to fully open after contact with the board, it may be due to
improperly set DOWN limits.
Repeat the Setting the Down Limit steps 1-5 to make certain the door
is closing tight to the ꢁoor.
Repeat step 10 to set force limits.
Then repeat the WALL CONSOLE/Contact Reverse Test, steps 11-13.
Repeat this process as needed until door passes the Contact Reverse
Test. For further help, refer to MAINTENANCE and ADJUSTMENTS,
Regular Maintenance, pages 16-19.
9
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Required Programming
3
REMOTES / New Intellicode 2 Openers
NOTE: The following instructions are for the remote control
transmitters (“Remotes”) provided with this opener. This Remote is
preset for use with the Intellicode 2 Access Security System. Refer to
page 14 for additional information on Intellicode 1 and 2 Remotes and
how to switch from Intellicode 2 to Intellicode 1. See page 14
for programming instructions using Intellicode 1 Remotes.
16
Remove protective film for battery from remote.
NOTE: You have 30 seconds to execute each step. If you see two
flashing red LEDs on the Powerhead, you have run out of time and
must go back to the beginning of the step and start over. You can
restart as many times as necessary to complete each step.
NOTE: Each button on each Remote must be programmed separately,
following these steps.
14
Press and hold the Program Set button (the round
LED turns blue).
PROGRAM
+
–
HOLD
2 seconds
17
Press and release the button you have choosen
on the Remote (long LED comes on purple).
15
Release the Program Set button (the long LED
begins flashing purple).
PROGRAM
+
–
PROGRAM
+
SET
–
NOTE: Do NOT hold Remote too close to the Powerhead when
programming Remote buttons.
(continued next page)
10
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Required Programming
3
The Remote button is now programmed.
18
Press and release the same button on the remote
(both LED’s flash blue and then turn off).
Repeat as necessary for additional Remotes.
To program the same Remote for other garage door openers, repeat
the steps above using one of the other two Remote buttons.
Each Remote can be programmed for three door openers.
BASIC PROGRAMMING IS COMPLETE AND YOUR GARAGE DOOR IS
READY TO USE!
NOTE: For Car2U and HomeLink, park the car outside the garage
with the ignition key in the “Accessory” position. Follow the Car2U or
HomeLink instruction to set the button in the car to Genie mode.
PROGRAM
SET
PROGRAM
IMPORTANT: Your HomeLink® device
will ONLY respond to pressing THIS button
on your Intellicode remote when it's searching
to connect to your remote in "Learn Mode" as
described in the HomeLink® instruction manual.
–
SET
–
19
Press and release the same button on the remote
(the door should open or close).
11
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Optional Programming
4
PROGAMMING THE WIRELESS KEYPAD
Setting Up a PIN
4. Press Up/Down key again. Opener LEDs will turn oꢀ.
5. Press Up/Down key again. Door opener will run.
NOTE: Pressing any key will stop or start the opener while the door is in
motion. The door will automatically stop fully open or closed. When the
door has stopped moving, pressing on any single button will activate door
until backlight goes off (30 seconds)
NOTE: Rapid blinking of the red LED on the Powerhead indicates an error.
When the blinking stops, you must start programming steps over.
1. Press in order 3–5–7.
2. Press the Program key .
3. Enter your new PIN (3-8 characters).
4. Press Program key .
Resetting PIN
Your keypad is ready for programming.
If you have forgotten your PIN or you fear it may have fallen into
unauthorized hands, you must erase the old programming.
To erase, follow these simple steps:
Programming
Locate Your Opener’s Programming Buttons and LED
HOLD
HOLD
1. Press and hold Program key and then the Up/Down key for
5 seconds or until the LED starts to slowly blink. When blinking
stops you have successfully erased the old programming.
Synchronizing Keypad to Opener
2. Go back and follow the steps in “Setting Up a Pina”nd“Programming. ”
PROGRAM
PROGRAM
PROGRAM
SET
–
+
SET
–
+
–
+
Changing Your PIN
HOLD 2 seconds
1. Press and hold Program Set key for 2 seconds. (The round LED
turns blue and then goes oꢀ. The long LED will begin ꢁashing purple
Opener
2. Enter your PIN.
3. Press Up/Down key. Opener LEDs will stay on steady.
1. Enter your current PIN, then press Program key .
2. Enter your new PIN, press Program key .
Note: For multiple doors, see the full instructions packed with the
keypad.
Note: If you are still having trouble with the keypad, refer to the full
instructions packed with the keypad.
12
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Optional Programming
4
CLEARING MEMORy fOR REMOTES
4
To verify that the memory is cleared, press
a remote button that was previously
programmed to the Powerhead.
1
Press the Program Set button on the Powerhead
and hold 2 seconds, round LED comes ON.
PROGRAM
PROGRAM
SET
+
T
–
HOLD
2 seconds
2
Release the Program Set button, round LED goes
off and the long LED flashes purple.
PROGRAM
+
–
If the memory has been cleared, the Remote will not activate the door
opener.
NOTE: The garage door opener will operate normally using the Wall
Console.
3
Press up arrow button (+) and down arrow
button (-) simultaneously on the Powerhead and
hold until both LEDs flash blue and then go OFF.
NOTE: When the remote is pressed the round LED will flash blue but
will not activate the door opener.
PROGRAM
PROGRAM
SET
NOTE: Clearing Remotes from the Powerhead memory will clear ALL
programmed Remotes and wireless Keypads. Your opener will no
longer recognize any signal received from a missing Remote.
SET
All remaining (or recovered) Remotes and wireless Keypads MUST BE
reprogrammed as shown on pages 9 and 12.
HOLD
HOLD
(continued next page)
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Optional Programming
4
INTELLICODE® 1 REMOTES
Remotes provided with this unit can operate other (Intellicode® 1)
models of Genie® garage door openers .The default Intellicode® 2 setting
must be changed to Intellicode® 1. (Follow these same steps to change
Intellicode® 1 back to Intellicode® 2.)
6
Press the Remote button again. If the door moves, the
Remote button is programmed to your opener.
If you have questions, see your Genie® instructions for this Intellicode® 1
model of opener.
NOTE: The button directly above the logo on the transmitter is preset
to Intellicode
®
1.
NOTE: Choose the Genie
activity. All new Remotes have the button directly above the logo
preset to Intellicode 1.
®
Remote using Intellicode® 1 button for this
The LED color displayed on the Remote indicates the Intellicode® mode:
®
Red = Intellicode
®
1
Green = Intellicode
®
2
1
Select a Remote button NOT already programmed to
the Powerhead. Press and hold the button for 10 seconds
(both the RED and GREEN LEDs on the Remote turn ON).
This button is set to Intellicode® 1.
2
Press and release the Remote button 3 times.
***Repeat Step 2 to turn the RED LED on the Remote back to GREEN
for operation with Intellicode 2 openers.
®
Once the LED on the Remote turns RED when the button is pressed,
that button is programmed to the Intellicode 1.
®
3
Find the Learn Code Button and Learn Code Indicator LED
on your older Genie® door opener.
If your door opener has a black antenna wire and the serial number
does not start with 10 or higher, the Learn Code Button and
Indicator LED are located near the antenna. The light lens may need to
be opened. If you use an external receiver, it may need to be opened
to access the Learn Code Button and Indicator LED.
4
Press the Learn Code Button (the LED on the Opener
5
Press the Remote button 2 times (the LED on the Opener
turns OFF).
14
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One-Piece Doors
5
ATTACHING DOOR BRACkET TO DOOR
ATTACHING DOOR ARM TO DOOR BRACkET
1
1a
Using bracket, mark holes on door or frame and drill
5/32" hole completely through door frame.
Screw drive models:
One-Piece Doors will only accept a straight door arm.
Curved door arm
3/8"-16 x 7/8"
Bolt
Door centerline
3/8" Lock nut
Straight door arm (not included)
NOTE: Center bracket on door as high as possible, preferably top edge.
1b
Chain/belt drive models:
One-Piece Doors will only accept a straight door arm.
2
Secure bracket with 5/16" x 2" or 5/16" x 4-1/2" carriage
bolts and nuts or drill 1/8" pilot holes and secure with 1-1/2"
to 2" lag bolts. (Bolts, nuts, and screws not furnished.)
Straight door arm
3/8"-16 x 7/8"
3/8" Lock nut
Bolt
Straight door arm (not included)
2
Secure door arm to the door bracket and with clevis pin
and cotter pin.
Cotter pin
Door bracket
Straight door arm
Clevis pin
15
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Maintenance and Adjustments
6
If you have any questions, please do not hesitate to contact customer
A. Contact Reverse Test
See page 9.
IMPORTANT SAfETy INSTRUCTIONS
WARNING
Use of any other wall control can cause unexpected operation of
the door and loss of lighting feature. Locate wall console within
sight of door and far enough from door to prevent contacting it
while operating the console. Control must be at least 5 feet above
floor to prevent small children from operating it.
WARNING
TO REDUCE THE RISK OF SEVERE INjURY OR DEATH, READ
AND FOLLOW ALL INSTRUCTIONS.
1. NEVER let children operate or play with the door controls.
2. Keep remote away from children.
3. ALWAYS keep the moving door in sight and away from people
and objects until door is completely closed. NO ONE SHOULD
CROSS THE PATH OF THE MOVING DOOR.
4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
5. Test opener monthly. The door MUST reverse on contact with a
1-1/2" high object (or a 2" x 4" board laid flat) at the center of
doorway on the floor. After adjusting either the force or limit of
travel, retest door opener. Failure to adjust the opener properly
may cause severe injury or death.
6. When possible, use emergency release only when door is
closed. Use caution when using this release with the door open.
Weak or broken springs are capable of increasing the rate of
door closure and increasing the risk of severe injury or death.
7. KEEP DOORS PROPERLY BALANCED. See your garage door
Owner’s Manual. An improperly balanced door increases the
risk of severe injury or death. Have a trained door system
technician make repairs to cables, spring assemblies, and
other hardware.
B. Safe-T-Beam® (STB) System Check
Check that both the RED and GREEN LEDs are ON steady. This
indicates the system is working properly. If both LEDs are not ON
steady, check the appropriate items below:
• STB red LED flashes.
– Check for obstruction.
– Check alignment.
– Verify wire routing from STBs to STB connection in powerhead
– Check for signal interference from another Safe-T-Beam® unit
(for multiple door installations).
• No STB red or green LED displayed.
– Check wiring and wire connections.
If the system appears to be working properly, perform the check as
follows:
1. Start the door closing.
2. Pass an object through the beam. The door should stop and
reverse to the fully open position.
SAVE THESE INSTRUCTIONS
C. Door Balance (Spring Tension)
Perform the check as follows:
WARNING
• With the door closed, pull manual emergency release handle
DOWN and let go to release door carriage assembly from drive
system.
• Garage door hardware (springs, cables, brackets, pulleys, etc.)
are under extreme pressure and tension.
• DO NOT attempt to repair or adjust door springs or any hardware,
and DO NOT OPERATE garage door automatically or manually if
door is improperly balance or springs are broken.
• Raise and lower the door manually—it should move freely and
smoothly.
• Raise door manually about 3' to 4' feet and let go.
• CONTACT A TRAINED DOOR SYSTEM TECHNICIAN.
REGULAR MAINTENANCE
3' - 4'
3' - 4'
Basic monthly maintenance tasks include:
• Contact Reverse
• Safe-T-Beam® System Check
• Door balance
Sectional Door
One-Piece Door
• Lubricate door hardware
– Door should remain stationary or move very slowly.
– If door moves quickly, CONTACT A TRAINED DOOR SYSTEM
TECHNICIAN to have your door springs serviced.
• Close the door.
(continued next page)
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Maintenance and Adjustments
6
REGULAR MAINTENANCE (continued)
Reset Open/Close Travel Limit
Performing all eleven (11) Limits/Force setting steps (see pages 6-8)
erases previous Limits/Force settings.
•
•
Screw drive models: Verify shuttle release lever is in ENGAGED
(UP) position (pull release handle toward opener and let go)
Chain/belt drive models: Verify bullet is engaged to carriage.
Pull/release cord down and back towards opener and let go.
NOTE: The opener will not close the door automatically unless the
Safe-T-Beam® System is installed and Limits are programmed.
Disengaging and Engaging Carriage/Bullet
Screw Drive
Belt/Chain Drive
Opener
Opener
Screw Drive
Belt/Chain Drive
Opener
Opener
Engaged
Disengaged
Engaged
Disengaged
Engaged
Disengaged
Disengaged
Engaged
To engage bullet to carriage,
pull the release handle down and
toward the opener.
– Operate door using a remote or wall console.
– Door will re-attach itself to carriage assembly.
To disengage bullet from carriage,
pull relaese handle down and
toward the door.
To engage shuttle to carriage,
pull down and toward the opener.
To disengage shuttle from carriage,
pull down on relaese hanfle.
CORRECTIVE MAINTENANCE
Changing Light Bulbs
Remote Battery Replacement
Replace remote battery with a CR 2032 coin cell battery.
1. Open remote case using a washer or coin that fits into the slot at
top of remote.
2. Replace battery.
3. Align components and snap case
closed.
WARNING
• Use extreme caution when working from a ladder or step stool.
• When replacing light cover, make sure wires are not pinched or
near moving parts.
1. Disconnect power to door opener.
• Open powerhead light cover.
• Remove light bulb(s).
• Replace light bulb(s).
– DO NOT use light bulbs with greater than 100 Watt rating,
PowerLift® 900, GPower™ 900require light bulbs of no more
than 60 watts. Compact CFL's may also be used.
– Close powerhead light cover.
2. Reconnect power to door opener.
• Test light operation.
(continued next page)
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Maintenance and Adjustments
6
ADjUSTMENT GUIDES
Purple
Powerhead LEDs
Red
Blue
LED indicator colors:
OFF
CAUTION
Door closing force is FACTORY set and requires no adjustment
for normal operation.
• NEVER adjust the force settings to compensate for damage,
including an unbalanced door, binding door track, or broken
spring.
• Perform monthly a CONTACT REVERSE TEST. See page 8.
Force Settings
Force settings are pre programmed at the factory and “learned”
during the Open/Close Limit settings steps (see pages 6-7). For normal
use, these settings should not need adjustment with this unit.
However, conditions possibly requiring adjustment are:
1. Doors with very stiff weather seals.
2. Doors that start down, STOP, and reverse before closing.
3. Doors that start up, but STOP before they completely open.
Force Adjustment
Action
LED Indication/Result
1
Press and hold
both up and
RED
BLUE
OFF
OFF
Flashes 3 Times
down buttons
2 seconds or until round
LED turns RED.
The Current UP FORCE SETTING
will display. SEE CHART IN NEXT
COLUMN.
2
3
Press either
until you reach
desired setting.
USE CHART IN NEXT COLUMN
PROGRAM
LOCKS IN SETTING.
Then the New
DOWN FORCE
Press and
release.
OFF
BLUE
Flashing
SET
SETTING will display.
4
5
Press either
until you
reach the
USE CHART IN
NEXT COLUMN
BLUE
BLUE
desired setting.
PROGRAM
LOCKS IN SETTING.
Both LEDs turn
BLUE then OFF
confirms both
FORCE Settings are reset.
Press and
release.
BLUE
BLUE
OFF
SET
OFF
FORCE SETTINGS DONE
(continued next page)
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Maintenance and Adjustments
6
ADjUSTMENT GUIDES (continued)
Purple
Red
Blue
LED indicator colors:
OFF
Speed Settings (DC motors only)
Speed settings are pre-programmed at the factory for the maximum
speed. Speed settings should not need adjustment with this unit.
However, travel speed for the opener can be adjusted to a slower
speed in both the Open and Close directions, to minimize wear on
heavier sectional doors.
NOTE: One-piece doors are automatically set to the slowest speed
during Limits programming and cannot be adjusted.
NOTE: PowerLift® 900, GPower™ 900 openers DO NOT have speed
adjustments.
There are 3-speed settings available for sectional doors. Please note
that speed may be affected by door weight and balance, along with
condition of door components and tracks.
LOCATING SAFE-T-BEAM PAIRS:
Source (Red LED) and Sensor (Green LED)
Sun
Speed Adjustment
Action
LED Indication/Result
Green
LED
Green
LED
Green
LED
Red
LED
Red
LED
Red
LED
1
PROGRAM
SET
Press and hold for
about 10 seconds
or until both LEDs
turn BLUE.
One Door
Garage
Two Door
Garage
BLUE
BLUE
Then release.
2
3
Green
LED
Green Green
LED LED
Red
LED
Red
LED
Red
LED
Press twice.
BLUE
BLUE
Three Door
Garage
Press and
release.
PROGRAM
SET
Flashes BLUE 3 Times
OFF
Then the Current Speed setting
for OPENING travel will display.
SEE CHART IN NEXT COLUMN.
Single Garage Door
• Determine which side of the garage receives direct sunlight.
• Position the Source (Red LED) on the direct sunlight side
4
5
NOTE: Depending on the criteria
mentioned above, you may not
have the option to increase speed.
Press either until
you reach the
desired setting.
Multiple Garage Doors
• NEVER position Safe-T-Beam modules where signals will cross.
• Place the Source (Red LED) Safe-T-Beams on adjacent doors facing
in opposite directions.
PROGRAM
SET
LOCKS IN OPENING SETTING.
Press and
release.
Flashes BLUE
OFF
3 Times
NOTE: Direct sunlight creates interference with Safe-T-Beam Sensor
(Green LED). Sensor modules CAN be positioned further away from
door opening if necessary to avoid sunlight but no further off the wall to
maintain alignment with paired Source module.
Then the Current Speed setting
for CLOSING travel will display.
SEE CHART IN NEXT COLUMN.
6
7
NOTE: Depending on the criteria
mentioned above, you may not
have the option to increase speed.
Press either until
you reach the
desired setting.
Sun
PROGRAM
SET
LOCKS IN CLOSING SETTING.
FLASH BLUE
Press and
release.
Green
LED
Red
LED
Both LEDs FLASH
BLUE to confirm setting.
FLASH BLUE
One Door
Garage
SPEED SETTINGS DONE
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Wiring Diagram
7
Opener circuit wiring diagram. This wiring diagram is for reference only.
WARNING
OPENING COVER MAY CAUSE ELECTRIC SHOCK.
Disconnect power from opener prior to removing cover.
POWER CORD
SCREW DRIVE MOTOR
CHAIN MOTOR
CONNECTOR
PRINTED CIRCUIT BOARD
BLACK
RED
WHITE
RED
BLACK
BLACK
GREEN
1
2
3
4
STB
BWC
(IWC)
1
2
3
4
5
6
*
CHOKE
STRIPED WHITE
STRIPED WHITE
WHITE
STRIPED WHITE
SAFE-T-BEAM®
BLACK
WHITE
(Purchased Separately)
INTELLIGENT WALL CONSOLE
BLACK
1
7
6
5
4
3
2
WALL CONSOLE
WARNING
MOTION DETECTOR*
OPTICAL SENSOR*
ELECTRICAL SHOCK.
1
2
3
1
2
3
4
RED
BLACK
RED
GREEN
YELLOW
*SOME MODELS DO NOT COME WITH THIS FEATURE
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Troubleshooting
8
Need help or have questions? DO NOT RETURN to the store. Call us: 800-354-3643
OPERATION
PROBLEM
WHAT TO DO
• Check power source.
– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.
– If not, check fuse or circuit breaker.
• If power is OK,
– Check connections at powerhead terminals and at wall console.
– Limits must be set with door arm connected to door.
Opener does NOT run
from wall console.
• Check if wall console Sure-Lock™ is ON. Turn Sure-Lock™ OFF and check operation.
• Check for reversed, broken or cut wires. Staples can cut insulation and short wires. Repair or replace.
Opener runs, but door
does not move.
• Make certain carriage is engaged into chain/belt bullet or screw drive shuttle. See page 6. Refer to Installation
poster or download poster from www.geniecompany.com
• Check to make sure chain/belt is not broken or OFF its pulley.
• Check all remotes.
• Replace remote battery with good one. See page 17.
• Program remote to powerhead. See pages 10-11.
Opener works from
wall console, but NOT
from remote.
• Relocate remote inside car and/or point remote at garage door.
• Replace battery. See page 17.
Remote has less than
25 feet operating range • Reposition door opener antenna.
• Remote LED does not come ON with button push – replace battery. See page 17.
or no operation.
• Eliminate possible competing signals (satellite radio, FiOS® TV).
• If a NEW installation, check Door Arm position. Refer to Installation poster or download poster from
Door starts down, then
STOPS and goes back
up.
• Check if limits are properly set. See pages 6-7.
• Check if Safe-T-Beam® Red LED is flashing.
• Check Safe-T-Beam® system for beam obstruction or misalignment of lenses.
• Check garage door for binding.
OR
• If an operational problem exists, and opener will not close, the opener can be forced to close as follows: Press
and hold the wall console button until door is completely closed.
• Check for interference from adjacent Safe-T-Beam® units.
• Contact The Genie Company at 1-800-35GENIE.
Safe-T-Beam® System
malfunction.
• Check Safe-T-Beam® wire connections at powerhead and at STBs. See page 8, STB instruction, poster or website.
• Check if limits are properly set. See pages 6-7.
Door starts down, then
STOPS before it is
closed.
• Check CONTACT REVERSE. See pages 8-9.
• Check garage door for binding.
• Check closing “FORCE” adjustment. See page 8.
OR Door will only open.
• Check if limits are properly set. See pages 6-7.
• Be sure door, opener, and springs are in good repair, properly lubricated and balanced.
• Check closing “FORCE” adjustment. See page 8.
Door starts up, but
STOPS before it is
completely open.
•
WARNING: If you suspect a problem with the garage door hardware or springs, contact
The Genie Company at 1-800-35GENIE.
• Check if limits are properly set. See pages 6-7.
• Check Sure-Lock™. Sure-Lock™ should be OFF for normal operation. See page 8.
Door will only run
closed.
• Check door balance, condition, and door spring.
• Check opening “FORCE” adjustment. See page 8.
•
WARNING: If you suspect a problem with the garage door hardware or springs, contact
The Genie Company at 1-800-35GENIE.
Door opener starts for
no reason.
• Button stuck on wall console or remote.
• Was a remote lost or stolen? Erase all remotes from powerhead memory and program new remotes. See page 13.
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Troubleshooting
8
OPERATION (continued)
• Be sure all door fasteners are tight.
• Be sure garage door is in good repair, properly lubricated and balanced.
• Be sure opener is in good repair.
• Check operating condition of door. Door may need professional repair/adjustment.
• Is this opener installed on a one-piece door? Normal speed for one-piece door is lowest speed setting.
• If carriage travel is less than 6-feet, opener configures programming for a one-piece door.
• Contact The Genie Company at 1-800-35GENIE concerning door speed.
POWERHEAD LEDS
®
Safe-T-Beam physical obstruction.
®
Safe-T-Beam signal interference.
Door component failure detected.
ON/RED/
STEADY
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Warranty
9
PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900,
GPower™ 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200
LIMITED WARRANTY
GMI Holdings, Inc d/b/a The Genie Company ("Seller") warrants to the original purchaser of the below identified, SilentMax® 1000/1200, CB 1000/1200, IntelliG®
1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers, (“Product”), subject to all of the terms and
conditions hereof, that the Product and all components thereof will be free from defects in materials and workmanship for the following period(s) of time, measured from the date
of purchase:
SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200,
MOTOR/GEARBOX- Seller warrants the motor/gearbox for the LIFETIME* of the product
BELT- Seller warrants the belt for a period of FIFTEEN (15) YEARS
CHAIN- Seller warrants the chain for a period of FIVE (5) YEARS
PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500
MOTOR – Seller warrants the motor for the LIFETIME* of the Product
DRIVE SCREW– Seller warrants the drive screw for the LIFETIME* of the Product
PowerLift®, 900 , GPower™ 900
MOTOR – Seller warrants the motor for a period of FIFTEEN (15) YEARS
DRIVE SCREW – Seller warrants the drive screw for a period of FIVE (5) YEARS
CORE UNIT PARTS** - Seller warrants all other parts and components of the Core Unit for a period of FIVE (5) YEARS
ACCESSORIES - Seller warrants all accessories included with product for a period of ONE (1) YEAR
*Lifetime shall mean for as long as the original purchaser owns the home in which the product is originally installed
** The Core Unit consists of the powerhead, wired wall control, Safe-T-Beam® system, J-Arm and rail
Seller’s obligation under this warranty is specifically limited to repairing or replacing, at its option, the Product or any part thereof which is determined by Seller to be defective
during the applicable warranty period Any labor charges are excluded and will be the responsibility of the purchaser
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state This warranty is made to the original purchaser of the Product
only, and is not transferable or assignable This warranty applies only to Product installed in a residential or other non-commercial application It does not cover any Product
installed in commercial or industrial building applications This warranty does not apply to any unauthorized or improper installation, alteration or repair of the Product, or to any
Product or component which has been damaged or deteriorated due to misuse, abuse, neglect, accident, failure to provide necessary maintenance, normal wear and tear, or acts of
God or any other cause beyond the reasonable control of Seller, and does not cover batteries, missing or damaged parts from clearance or open box sales, or repairs or
maintenance to door components
ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE APPLICABLE WARRANTY PERIOD REFLECTED ABOVE NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you
IN NO EVENT SHALL GMI HOLDINGS, INC OR ITS PARENT OR AFFILIATES BE RESPONSIBLE FOR, OR LIABLE TO ANYONE FOR, SPECIAL, INDIRECT,
COLLATERAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, even if Seller has been advised of the possibility of such damages Such excluded damages
include, but are not limited to, loss of use, cost of any substitute product, or other similar indirect financial loss Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you
Claims under this warranty must be made promptly after discovery and within the applicable warranty period To obtain warranty service, you must contact Genie® customer
service and provide proof of the date and location of purchase and identification as the original purchaser Call Genie® Customer Service toll free at 1-800-354-3643 to speak
with a trained representative Purchaser must allow Seller a reasonable opportunity to inspect Product claimed to be defective prior to removal or alteration of its condition
Upon determination by Seller that the Product or any part thereof is defective during the applicable warranty period (which may require purchaser to return the Product to Seller
at purchaser’s expense), Seller will supply the purchaser with replacement parts or, at its option, a replacement Product (shipping and handling of any replacement part(s) or
replacement Product also at purchaser’s expense) Seller may use new or reconditioned parts, or a new or reconditioned Product of the same or similar design
There are no established informal dispute resolution procedures of the type described in the Magnuson-Moss Warranty Act
PURCHASER: ___________________________________________________________________________________________________________________
INSTALLATION ADDRESS: _______________________________________________________________________________________________________
DATE PURCHASED: ________________ SERIAL NUMBER:___________________________________________________________________________
OPENER MODEL:________________________________________________________________________________________________________________
REMOTE CONTROL MODEL: _____________________________________________________________________________________________________
DEALER NAME: _________________________________________________________________________________________________________________
DEALER ADDRESS:______________________________________________________________________________________________________________
23
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Garage Door Opener Accessories
Looking for Leading-Edge Technology or the Perfect Update/Replacement?
®
Genie Has the Answer!
Did your garage door close?
™
Genie-Net technology “tells” you!
Closed Confirm™ Wireless Remote
(Works with Revolution Series 1500, 1200 and 1000 Models)
Leading-Edge
Technology
• Sleek and compact design
• Beeps and flashes green when garage
door closes. Gives warning tone and
flashes red when garage door does not
close properly
• Network Adapter required
Easy operation at your finger tips
GenieMaster™ 3-Button Remote
“retro”
Replacement
• Compatible with all Genie garage door openers
manufactured from 1993 to the present
• Operates up to 3 openers
• Large, easy to find buttons for activation
Convenience, Security All in One
Keyless Entry Pad
• Wireless; can open door without remote
• Lighted keypad with flip-up cover
• Controls up to three openers
Upgrade
with style
White Gray
Tan
Almond
Color-Match These Covers to Your Home –
4 Color Options by Special Order
Perfect Stop
Parking System
Universal Wall Push Button
• Easy to mount inside garage
• Garage parking guide for extra safety
™
• Used in addition to other
remotes or wall buttons
• Ball and string system attaches to door
– enables safe parking in garage
Also available at Home Improvement outlets and other retail/commercial locations nationwide.
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