3270-3275 Series
OWNER’S GUIDE
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Before Returning, Call
Eureka Customer Service
Antes de enviar de regreso, Ilame al Servico al Cliente de Eureka
Avant de le retourner, appelez le service à la clientèle Eureka
HELPLINE LÍNEADEAYUDA LIGNE D’AIDE
1-800-282-2886
8 a.m. to 7:30 p.m. (CST), Monday - Friday
10 a.m. to 6:30 p.m. (CST), Saturday - Sunday
8 a.m. a 7:30 p.m. (CST), de lunes a viernes
10 a.m. a 6:30 p.m. (CST), sábado y domingo
8 h à 19 h 30 (CST), lundi au vendredi
10 h à 18 h 30 (CST), samedi et dimanche
Promotional code: Code 3270Ser09
Upright Vacuum Cleaner
Household Type
Aspiradora vertical
tipo doméstico
Special Offer – receive 15% off parts and accessories
when ordering online. Promotion excludes vacuums.
Oferta especial – descuento de 15% cuando compre partes
y accesorios por internet. Oferta excluye aspiradoras.
Offre spéciale
–
recevez 15 % de réduction sur les pièces et les accessoires
Aspirateur vertical
de type résidentiel
lorsque vous commandez en ligne. La promotion exclut les aspirateurs.
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© 2009 Electrolux Home Care Products, Inc. Printed in China PN82755
IMPORTANT SAFEGUARDS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
WARNING
To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the
electrical cord when not in use and before servicing.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
!
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord
around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from
heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose
clothing, fingers, and all parts of body away from openings and moving parts.
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use
extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage
position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust cup, filter and screen, and HEPA exhaust filter in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley
when servicing the drive belt.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where
they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
• Unplug before connecting turbo nozzle.
SAVETHESE INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider
than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully
into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the
proper outlet. Do not change the plug in any way.
Motor
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated
and sealed.
Eureka Customer Service HELPLINE 1-800-282-2886
1
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How to Identify Parts of Vacuum Cleaner
Handle
Hose
Cord Retainer
Turbo Nozzle
Hose Hook
Self-Cleaning Duster
(some models)
Power Switch
Dusting Brush
Quick Release Cord Wrap
Carrying Handle
Filter and Screen
(located inside dust cup)
Dust Cup
Nested Crevice Tool
Power Cord
Duster Activation Lever
Headlight
& Extension Wand
Lower Cord Wrap
Hose Retainer
HEPA Filter Compartment
Height Adjustment Knob
Brush Roll Cover
Handle Release
Maintenance Schedule
Maintenance Schedule is also located on back side of dust cup.
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER. Moving parts! Make sure power switch is in OFF (O) position before plugging in power cord.
!
DUST CUP – Empty after each use
Press lever to release bottom lid.
Debris will empty.
Close bottom lid
until it clicks.
FILTER DCF21 – Clean or replace regularly, to maintain suction
Filter
DCF21
Empty debris. Pull back
latch to lift off lid.
Pull out filter.
Rinse filter and dust cup;
dry thoroughly.
Screen
Rinse dust cup;
dry thoroughly.
Reinstall filter and
Align lid at front; press down
screen inside dust cup. until lid snaps into place.
HEPA FILTER HF7 – Replace within 6 months
HEPA Filter
HF7
Lay flat, grasp cover and pull off.
Lift out filter and replace.
BRUSH ROLL – Clean monthly
EXT-U BELT – Replace worn, cut or out of shape belt
Brush Roll
EXT-U Belt
2
Eureka Customer Service HELPLINE 1-800-282-2886
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How to Use Accessories
!
Handle must be in upright position.
Raise height adjustment to ‘high carpet’ before using accessories.
Replace hose end into hose retainer after using accessories.
Telescopic Self-Cleaning Duster (on some models)
Use for furniture, blinds, pictures and high-reach areas. Can be used in short or extended positions.
1) Activate static charge: Push power
switch ( I ) on and push lever down
for 10 seconds to clean or charge duster.
2) Turn vacuum off and remove duster
from cleaning chamber.
3) Short position: Dust low surfaces.
4) Extended position: Turn twist tabs
to extend. Push firmly to collapse
and turn to lock.
Crevice Tool and Extension Wand
Use for baseboards and corners.
Grasp crevice tool and wand near ridges
and pull apart. Push crevice tool into
wand and place on end of hose.
Dusting Brush
Use for furniture, drapes and vents.
Place dusting brush on end of hose,
wand or crevice tool.
Bare Floor Nozzle and Wand
(with some models or available for purchase)
Use for hard surfaces.
Turbo nozzle and Stair Hose
(with some models or available for purchase)
Use for furniture and stairs.
Make sure vacuum is below you,
pushed against the bottom step.
1) If model has additional stair hose,
attach to end of hose.
2) Attach turbo nozzle to the end
of wand or hose.
Eureka Customer Service HELPLINE 1-800-282-2886
3
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How to MaintainYourVacuum Cleaner
!
Make sure vacuum cleaner is turned off and power cord is unplugged
Maintain Brush Roll
Motor can become hot with normal use.
Do not remove end caps. Remove hair and threads from brush roll periodically.
Check EXT-U Belt. Replace if worn, cut or out of shape
Avoid touching the motor shaft when checking brush roll or belt.
!
How to replace brush roll or belt
1) Use handle release to lower handle flat
onto floor (Fig. 1).
2) Remove 2 screws from brush roll cover.
(Fig. 2).
Fig. 1
Fig. 2
Fig. 4
Fig. 6
3) Lift off brush roll cover. (Fig. 3).
4) Remove brush roll and belt. Thread new
belt around motor shaft and brush roll
(Fig. 4).
5) Insert left end of brush roll first. Make
sure end cap fits into base (Fig. 5). Pull
right side of brush roll to stretch belt
and insert right end cap into base.
Fig. 3
Make sure it slides into position.
6) Rotate brush roll 2 turns to center belt.
7) Replace brush roll cover (Fig. 3).
8) Replace 2 screws (Fig. 6).
Fig. 5
Change Light Bulb
Make sure vacuum is turned off and power cord is unplugged.
!
1) Lower handle to floor and remove
HEPA filter (Fig. 7).
2) Unscrew the lens and remove old bulb.
Replace with bulb rated 12v., 10w.,
Type 904.
3) Push in new bulb, replace lens cover
and replace screw (Fig. 8).
4) Replace HEPA filter and return to
upright position.
Fig. 7
Fig. 8
4
Eureka Customer Service HELPLINE 1-800-282-2886
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How to Clear a Blockage
Make sure vacuum is turned off and power cord is unplugged.
!
Hose Blockage
1) Remove hose from hose retainer. Flexing
the hose will loosen any blockage (Fig 1).
2) Base hose – remove 2 screws and brush
roll cover. Clear blockage from base hose.
Check for debris in brush roll and replace
screws and cover (Fig 2).
3) Hose connector – twist hose from
connector. Remove blockage and replace
hose. For better access, unclip sides and
clear blockage. Clip back into place and
reconnect hose at both ends (Fig 3).
Fig. 1
Fig. 2
Fig. 3
The Eureka LimitedWarranty
Eureka warrants this vacuum cleaner to be free from
defects in material and workmanship for a term of one
year for normal household use. Warranty is granted
only to the original purchaser and members of
immediate household.
Authorized Warranty Station or Service Information, visit
www.eureka.com, write or telephone toll free:
USA: 1-800-282-2886
Electrolux Home Care
North America Service Division
P.O. Box 3900
Mexico: (55) 5343-4384 Canada: 1-800-282-2886
Electrolux Home Care
Electrolux Home Care
North America Service Division
5855 Terry Fox Way
Peoria, IL 61612
Mississauga, Ontario L5V 3E4
This warranty is good for one year from the date of
purchase only when the vacuum cleaner is used in
the accordance with Eureka operating instructions.
Obtaining Warranty Service
OutsideYour Community
You must pay the shipping charges to the Eureka
This Warranty Does Not Cover
Authorized Warranty Station.
• Parts of the vacuum that require replacement under
normal use such as disposable dust bags, filters,
drive belts, light bulbs, brush roll, bristles, impellers
and cleaning.
Return Shipping Charges will be paid by the Warranty
Station. When returning parts for repair, please include the
model, type and serial number located on the rating plate
on the lower backside of the vacuum.
• Damages or malfunctions caused by negligence,
abuse, and use not in accordance with the
Owner’s Guide.
Further Limitations and Exclusions
Any warranty that may be implied in connection with your
purchase or use of the vacuum, including any warranty of
Merchantability or any warranty for Fitness For A
Particular Purpose is limited to the duration of this
warranty. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations may not
apply to you.
• Defects or damages caused by unauthorized
service or the use of other than Genuine Eureka,
ARM & HAMMERTM and FiltreteTM by 3M parts.
What Eureka Will Do
Eureka will, at its option, repair or replace a defective
vacuum or vacuum part that is covered by this warranty.
As a matter of warranty policy, Eureka will not refund
the consumer’s purchase price.
Your relief for the breach of this warranty is limited to
the relief expressly provided above. In no event shall the
manufacturer be liable for any consequential or incidental
damages you may incur in connection with your purchase
or use of the vacuum.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Warranty Registration
Please fill out and return the warranty registration card
accompanying your vacuum.
Obtaining Warranty Service
This warranty gives you specific legal rights.You may
also have other rights, which may vary by state.
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care
Products, Inc. under license.
To obtain warranty service you must return the vacuum
or vacuum part along with “proof of purchase” to any
Eureka Authorized Warranty Station. For Eureka
Eureka Customer Service HELPLINE 1-800-282-2886
5
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Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.
Problem Solving
!
Make sure vacuum is turned off and power cord is unplugged.
Solution
Problem
Cause
Power plug
Motor will not start.
• Push plug securely into outlet, try another outlet or
check circuit breaker.
Power switch
• Turn power switch to on ( I ).
• See above.
Thermal cut-off
Vacuum does not clean
carpet or bare floor.
Dust cup and filter
• Empty dust cup, clean and/or change filter.
• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the filter and screen. Refer to page 2 for
filter maintenance. Make sure filter, screen and dust cup
are installed properly.
Belt
• Replace a worn, cut or out of shape belt. Page 4
Hose
• Remove clogs from the hose that restrict the airflow.
Make sure hose is replaced into hose retainer. Page 5
Bare floor setting
• For bare floor cleaning, turn height adjustment knob to
bare floor position.
Carpet height setting
• For carpet cleaning, turn height adjustment knob to
another position.
No suction at the
end of hose.
Dust cup and filter
• Empty the dust cup, clean and/or change the filter.
• If picking up fine dust, the dust cup may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the filter and screen. Refer to page 2 for
filter maintenance. Make sure filter, screen and dust cup
are installed properly.
Hose
• Remove clogs from the hose that restrict the airflow. Make
sure hose is replaced into hose retainer. Page 5
Turbo nozzle will not turn.
Rotating brush
• Check turbo nozzle for debris.
Vacuum is hard
to push.
Vacuum height setting
•
Adjust knob to a higher position.
• Replace a worn, cut or out of shape belt. Page 4
Belt
Belt
Burning smell; brush roll
will not turn.
• Check brush roll for debris. Page 4
• Replace broken or out of shape belt. Page 4
6
Eureka Customer Service HELPLINE 1-800-282-2886
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