INTELPage IP 5
Contains Instructions For:
-Configuration
-Installation
-Operation
For v2.03 Unit Firmware, PLASTIC EDITION
(Manual Revision 2.10)
Last updated 15/01/2007
ACN 064 705 924
Australian Office United States Office
PO Box 1037 8301 Cypress Plaza Drive, Suite 105
OPDC WA 6916 JACKSONVILLE, FLORIDA 32256-4416
AUSTRALIA UNITED STATES
Phone +61 8 6240 0000 Phone +1 904 281 0073
Fax +61 8 6240 0001 Fax +1 904 281 0074
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Manual
Fusion Intelpage IP
COMPLIANCE NOTICES
SAA (AUSTRALIA)
To ensure compliance with ACA Technical Standards, this equipment is labeled with a Telecommunications Compliance
Label. For safety reasons, this equipment should only be connected to compliant telecommunications equipment in
accordance with the manufacturer’s instructions.
FCC (USA)
Part 15
This equipment has been tested and found to comply with FCC Rules and Regulations, Part 15 with the limits of a Class
B digital device, designed to provide reasonable protection against harmful interference. This equipment generates, uses
and can radiate frequency energy and if not installed and used in accordance with the instructions, may cause
interference harmful to radio communications. On the base of the equipment is a label containing an FCC Registration
Number, if applicable.
Part 90
This equipment has been tested and found to comply with FCC Rules and Regulations, Part 90.
FCCID: T5GPT5
IC (INDUSTRY CANADA, INDUSTRIE CANADA)
This class B digital apparatus complies with Canadian ICES-003. IC: 4767A-PT5
CE (EUROPE)
Commtech Wireless declare under our sole responsibility that the product Intelpage to which this declaration relates, is in
conformity with the following standards and/or other normative documents.
- EN 300 224-2 v1.1.1 (2001-01)
- EN 55022: 1994 +A1: 1995 +A2: 1997
- EN 301 489 -2 v1.3.1 (2002-08)
- EN 60950-1: 2001
We hereby declare that all essential radio test suites have been carried out and that the above named product is in
compliance to all the essential requirements of Directive 1999/5/EC.
The conformity assessment procedure referred to in Article 10(5) and detailed in Annex IV of Directive 1999/5/EC has
been followed with the involvement of the following notified body:
Bay Area Compliance Laboratory Corporation, 1274 Anvilwood Ave., Sunnyvale, CA 94089, USA
Identification mark: 1313 (Notified Body Number)
The equipment will also carry the class 2 equipment identifier (exclamation mark).
The technical documentation relevant to the above equipment can be made available for inspection on application to
Commtech Wireless.
ROHS & WEEE
To minimize the environmental impact and take more responsibility to the earth we live, Commtech Wireless hereby
confirms that the following product series comply with Directive 2002/95/EC (RoHS) and 2002/96/EC (WEEE)
of the European Parliament.
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SAFETY AND GENERAL INFORMATION
Important information on safe and efficient operation. Read this information before using the unit
Exposure To Radio Frequency Energy
Your Intelpage IP contains a low power radio transmitter. When it is ON, it transmits radio frequency (RF) energy.
Your Intelpage IP is designed to comply with the following national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic energy (EME):
•
•
United States Federal Communications Commission, Code of Regulations; 47 CFR part 2 sub-part J
American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-
1992
•
•
•
•
•
Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition
National Council on Radiation Protection and Measurements (NCRP) of the United States, Report 86, 1986
International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998
National Radiological Protection Board of the United Kingdom 1995
Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300 GHz, 1999
•
Australian Communications Authority Radiocommunications (Electromagnetic Radiation-Human Exposure)
Standard 1999
The maximum power density for a VHF or UHF Intelpage IP is 4.0 watts power output at a distance of 20cm (7.9 inch) is
calculated at 0.79mW / cm². The recommended minimum distance between the Intelpage IP antenna and the human
body or face is 30cm (12inches).
To assure optimal performance and make sure human exposure to radio frequency electromagnetic energy is within the
guidelines set forth in the above standards, always adhere to the following procedures:
Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments
could damage the device. Do NOT hold the antenna when the device is in use. Holding the antenna affects signal quality
and may cause the Intelpage IP to operate at a higher power level than needed. Do not use Intelpage IP with a
damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. The Intelpage IP
antenna port shall only be connected to internal antennas located with the same building as the main equipment.
Electromagnetic Interference/Compatibility
Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or
otherwise configured for electromagnetic compatibility.
SELV warning
The Fusion Intelpage IP and Alarm Dispatch modules have been assessed as SELV throughout, all ports shall be
connected to approved SELV circuits or an approved isolation unit shall be used.
Potentially Explosive Atmospheres
Do not operate the Intelpage IP in any area with a potentially explosive atmosphere. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily injury or even death. Areas with potentially explosive
atmospheres include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas
where the air contains chemicals or particles such as grain, dust, or metal powders, and any other area where you would
normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not
always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, do not use the Intelpage IP near electrical blasting caps, in a
blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.
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Fusion Intelpage IP
Table of Contents
1
ABOUT INTELPAGE IP 5 (IP5)...........................................................................................................7
1.1
1.2
Introduction .................................................................................................................................. 7
Intelpage IP 5 Kit.......................................................................................................................... 8
1.2.1 Front Panel .......................................................................................................................... 9
1.2.2 LED Indicators.................................................................................................................... 9
Rear Panel................................................................................................................................... 10
1.3.1 Connectors......................................................................................................................... 10
1.3.2 DC Input............................................................................................................................ 10
1.3
2
3
INTELPAGE IP 5 INSTALLATION ..................................................................................................11
2.1
2.2
Enclosure Mounting ................................................................................................................... 11
Antenna ....................................................................................................................................... 11
SOFTWARE CONFIGURATION.......................................................................................................12
3.1
Configuring through a Terminal Program .............................................................................. 12
3.1.1 User Interface Fields ......................................................................................................... 15
Configuring through TCP/IP .................................................................................................... 25
3.2.1 Reserving an IP address using Microsoft DHCP Server (Windows 2000 Server)............ 25
3.2.2 Configuring through TCP/IP Example.............................................................................. 26
3.2.3 Using IPDiscover .............................................................................................................. 28
3.2.4 User Interface Fields ......................................................................................................... 29
3.2.5 Transmitter Settings .......................................................................................................... 34
3.2.6 Protocol ............................................................................................................................. 35
3.2
4
TECHNICAL INFORMATION...........................................................................................................43
4.1
4.2
Binary AND Masking................................................................................................................. 43
Communications......................................................................................................................... 43
4.2.1 Ethernet Connection.......................................................................................................... 43
4.2.2 Serial Connection.............................................................................................................. 44
Updating Firmware.................................................................................................................... 45
4.3
4.4
4.5
Setting up Dial-in TAP to Intelpage IP 5 from BASEPage..................................................... 46
Setting up Email Paging............................................................................................................. 47
4.5.1 Testing SMTP ................................................................................................................... 49
4.5.2 Multi-User SMTP.............................................................................................................. 49
Transmitters................................................................................................................................ 50
4.6.1 The installation of Multiple Transmitters and Aerials....................................................... 50
4.6.2 VSWR............................................................................................................................... 50
Types of Antennas ...................................................................................................................... 51
4.6
4.7
5
APPENDIX.............................................................................................................................................52
5.1
5.2
Further Help and Support......................................................................................................... 52
Technical Specifications............................................................................................................. 52
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About This Handbook
This manual is designed to assist with installation of the Intelpage IP. Every component of the
system is described in a separate section of the manual with step-by-step instructions to facilitate
hardware installation and software configuration..
Conventions.
™ NOTE: A note preceded with this symbol indicates secondary information pertaining to
the topic under discussion.
Æ
IMPORTANT: A Right-pointing arrow followed by text in this manner presents
important information.
▲ WARNING: Warnings like this alert you to the fact that you might damage your
equipment or lose data if you don't follow instructions carefully.
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Fusion Intelpage IP
1
ABOUT INTELPAGE IP 5 (IP5)
1.1
Introduction
The Fusion Series Intelpage IP 5 is a paging transmitter capable of encoding serial or
TCP/IP data into POCSAG.
Intelpage IP 5 supports numerous industry standard protocols such as TAP (a.k.a. PET or
IXO), COMP, SCOPE, TNPP, Waveware (a.k.a. Tekk) and SMTP (a.k.a. Email).
Intelpage IP 5 includes both an RJ45 Ethernet port and an RJ45 RS232 port. This enables
system programming and Ethernet or serial input from third party systems. In addition,
both ports can be used simultaneously and may be set to different protocols, thus allowing
greater flexibility.
On-Site Programmable
Intelpage IP 5 can be programmed on-site with a PC or laptop via either an Ethernet or
serial port connection. In addition, the configuration screens may be utilized for message
dispatch. Sending messages is as simple as entering the cap code for which the pager that
is to receive the message and typing in the message that you want to be displayed.
Pager database
Intelpage IP 5 supports up to 1000 pagers in its database.
Simultaneous Ethernet and Serial Support
Intelpage IP 5 has both an RJ45 Ethernet and an RJ45 serial port which operate
simultaneously. This provides great flexibility in terms of the type of equipment that
Intelpage IP 5 can be connected to. TCP/IP allows messages to be sent through the
internet or local area network easily. This permits use of the SMTP (email) protocol.
Multiple Protocol Support
Intelpage IP 5 supports the use of the TAP (a.k.a. PET or IXO), COMP, SCOPE,
Waveware, TNPP (duplex or simplex) and SMTP protocols. Protocols may be assigned
to the two ports concurrently, thereby increasing functionality.
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1.2
Intelpage IP 5 Kit
Your Fusion Series Intelpage IP 5 Kit will contain:
•
•
•
•
•
Intelpage IP 5 Unit
12 VDC power supply with mains cable
Plastic wall mount bracket
Whip antenna with 90deg adapter
Communications cables
o
o
o
o
Green – Crossover serial cable (RJ45 to RJ45)
Black – Serial cable (RJ45 to DB9 female)
Blue – Straight through Ethernet cable (RJ45 to RJ45)
Red – Crossover Ethernet cable (RJ45 to RJ45)
•
•
This Intelpage IP 5 Installation Manual
CD containing manuals and configuration programs
As part of the installation of your Intelpage IP 5 unit you may also require:
•
A PC with terminal software installed, e.g. HyperTerminal.
and/or
•
•
A PC with Ethernet capabilities and a browser installed, e.g. Internet
Explorer.
A POCSAG receiver (i.e. pager) on the same frequency as the transmitter.
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1.2.1
1.2.2
Front Panel
LED Indicators
•
Power LED (Yellow)
Indicates that power is applied to the back of the unit and that it is operational.
Ethernet Indicators
•
IP Act LED (Green)
Indicated activity on the network
IP Link LED (Green)
Indicates device is successfully connected to the network
Serial Indicators
•
•
RS232 Tx LED (Red)
Indicates the receive line of the serial port is active
RS232 Rx LED (Green)
Indicates the transmit line of the serial port is active
Transmitter Indicators
PTT LED (Yellow)
Indicates that the externally connected POCSAG transmitter is currently busy
transmitting (“Keyed up”)
Data LED (Red)
Indicates POCSAG data activity.
Carrier Detect LED (Yellow)
State 1) The unit is initializing. (may remain on for 30 secs if DHCP is used)
State 2) Indicates channel is busy.
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1.3
Rear Panel
1.3.1
Connectors
•
Ethernet
The RJ45 Ethernet port may be used for connection to a PC or external system
for configuration or operational purposes.
•
RS232
The RS232 port may be used for connection to a PC or external system for
configuration or operational purposes. Details of the required RS232 pins are as
follows:
The pinouts are described below.
Abbreviation
GND
RX
Pin Number
4
5
6
7
8
TX
CTS
RTS
Antenna Port
The antenna port is an opening to allow connection of the antenna to the internal
transmitter. The connector is a standard BNC 50ohm.
1.3.2
DC Input
This connector is used to supply power to the unit. The CMM requires 12VDC @ 2amps
regulated. You will have been supplied with a suitable power supply with mains lead
which will plug straight into this socket.
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Fusion Intelpage IP
2
INTELPAGE IP 5 INSTALLATION
2.1
Enclosure Mounting
Before mounting the enclosure, you will need to decide where to place the unit. The
Intelpage IP comes default with rubber feet installed, allowing it to sit on a desk or table,
or be stacked upon other plastic Fusion Series modules.
The kit also includes a wall mounting bracket. To install this bracket:
1. Use a philips screwdriver to remove the four screws holding the rubber feet
2. Seat the bracket on the base of the unit. It will only fit one way around.
3. Use the screws that used to hold the rubber feet in position, to hold the wall
mount bracket in position.
2.2
Antenna
A suitable antenna capable of handling 5 watts must be connected to the BNC connector
on the rear panel. The antenna for the unit must not be mounted within 5 metres of any
other sensitive electronic equipment including other Fusion series products, routers,
computers or phone systems. See the technical information section below for further
infomation.
▲ WARNING: The antenna must be placed at least 5 metres away from other
electonic equipment to prevent interference.
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3
SOFTWARE CONFIGURATION
To configure Intelpage IP 5, you will need a PC with either:
1. A terminal program with a straight-through serial cable
The terminal interface has one extra field compared to the HTML interface below
which is the MAC address for the unit. The MAC address is a unique networking
address assigned to each unit. This is factory set and will not normally require
alteration. For this reason it is recommended that the www/HTML interface described
below be used.
2. An Ethernet connection to the unit through an RJ45 cable (www/HTML)
This is the recommended method for setting up you Intelpage IP 5.
Skip to the required section below for more information on these two methods.
3.1
Configuring through a Terminal Program
™ NOTE: HyperTerminal is used as the terminal emulator in this example. If it is
not installed, it can be added by changing your Windows settings. Other terminal
programs may be used.
1. Using a straight-through serial cable, connect the Intelpage IP 5 unit to the serial port of a PC.
A straight-through serial cable must be used – a null modem cable will not work. See the
Technical Information section for information regarding making up or obtaining a suitable
serial lead.
2. Make sure that the power is not currently plugged into the Intelpage IP 5 unit at this stage.
3. Start HyperTerminal. It can generally be found from the Windows start menu by selecting Start
-> Programs -> Accessories -> Communications -> HyperTerminal
4. At the Connection Description window, add a name for the entry (such as Intelpage IP 5) and
click [OK].
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5. At the Connect To window, go to Connect Using and scroll to your serial port (normally
COM1 or COM2). Usually, this information is written next to the serial port on the back of the
computer. Then click [OK].
6. At the COM port properties window, click the [Restore Defaults] button. This will
automatically update the screen with the correct settings below.
•
•
•
•
•
Bits per second should match that of Intelpage IP 5 (default is 9600).
Data bits should be 8
Parity should be None
Stop bits should be 1
Flow control should be None
When the correct settings have been entered, click [OK] to proceed.
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7. You should then see a HyperTerminal window as shown below. If no errors were encountered,
HyperTerminal will display Connected in the bottom left corner (status bar).
8. At this point, connect the power to the Intelpage IP 5 unit. Within the next five seconds, press
the [Escape] key four times to bring up a password request screen. By default, the password is
“public” (without the quotations). If the password request does not come up, check your serial
cable and your connection settings.
9. From the Main Menu, a selection is made by pressing the number corresponding to the settings
you want to edit (e.g. to select Network you would press [3]). Once selected, the fields within
can be navigated by pressing the [TAB] or [Enter] key. To change the values of fields that
only allow toggling, use the [SPACE] bar. Generally, pressing [s] will save and bring you back
to the Main Menu, whilst [x] will not save any changes.
10. The menu structure and fields are much the same as in the HTML (web) interface and will be
described in more detail below.
11. Once you have finished making settings changes in HyperTerminal, go to the main menu and
select Reboot (if need be) or Quit. Then go to the Call menu in the HyperTerminal window and
select Disconnect.
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3.1.1 User Interface Fields
Manual Paging
From the Main Menu, select [1] to enter the manual paging screen. This screen is used to send
out manual pages to either entries in the pager database or to a specific cap code.
Pager Database Editing
From the Main Menu, select [2] to enter the pager database edit screen. This screen is used to
edit Intelpage IP 5’s internal pager database. By selecting a pager ID, you can edit the cap
code and pager type. (alpha, numeric , tone)
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Network Settings
From the Main Menu, select [3] to enter the network settings screen.
•
•
Hostname - The hostname is a unique name that identifies a device on the network.
DHCP Enabled – Dynamic Host Configuration Protocol. If this service exists on
your network it can provide the device an IP address, mask and gateway
automatically. Some DHCP servers allow the reservation of an IP address for a
specified MAC address. If DHCP is not used (box unchecked), the IP address, mask
and gateway have to be manually configured. Please consult your IT administrator for
these settings. (default Off)
•
•
IP Address - The IP Address of the Intelpage IP 5 unit. (default 192.168.0.100)
Mask - The network mask of the network you are connected to. (default
255.255.255.0)
•
Gateway - If the device is to be accessed from the internet or another network, the
gateway is the route used to reach the external network. (default 192.168.0.1)
™ NOTE: The IP address, mask and gateway fields will display the current settings.
If DHCP is enabled, any changes to the fields will not be saved as they are server
assigned.
•
MAC - This is the Intelpage IP 5’s unique hardware number on the network. The
Media Access Control address is factory set and should not need to be changed.
▲ WARNING: Care should be taken if altering the MAC address, as it can result in
the unit no longer being addressable.
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Protocol/RS232
From the Main Menu, select [4] to enter the protocol and rs232 setup screen.
•
Ethernet Protocol Use - The protocol that the Ethernet port (RJ45) will use. The
options available are COMP1, COMP2, SCOPE, TAP, TNPP Duplex, TNPP Simplex,
Terminal, Tekk and SMTP. All the protocols will use TCP port 6000 (this port is
adjustable within the HTML interface) with the exception of SMTP which uses port
25.
•
Serial Port Protocol Use - The protocol that the RS232 port will use. Options are the
same as TCP only that SMTP is not available. (default TAP)
™ NOTE: The password in the TAP protocol is ignored.
™ NOTE: Pager 0 must be configured for COMP1.
™ NOTE: The TNPP device address is 1234. TNPP received address is ignored.
ALL messages are accepted.
Æ IMPORTANT: If you are sending to a combination of numeric, alpha and
tone pagers, you will need to use TNPP or SCOPE.
•
Max Message Count - This refers to the maximum number of messages that can be
sent by a protocol in a single session/connection. A value of ‘0’ means no maximum
limit. (default 0)
•
•
•
Lookup PagerID - If checked, the system will look up Pager ID’s in the pager
database. Otherwise the system will use the cap code supplied in the message.
Never Disconnect - If checked, the Intelpage IP 5 will never disconnect itself. It will
only disconnect when the system Intelpage IP 5 is connected to does. (default OFF)
TAP Disable ID= Every 2 Seconds- If left unchecked and the TAP protocol is being
used, a carriage return resulting in an “ID=” will be issued every 2 seconds. (default
OFF)
•
•
•
•
•
Baud - The transmission speed of the RS232 port on the Intelpage IP 5. (default
9600)
Data bits - The number of bits that actually contain information pertaining to the
message rather than to the transmission (e.g. stop bits). (default 8)
Parity - A method of verifying the accuracy of the data sent. In this case it is either
none (not used), odd or even. (default NONE)
Stop bits - The number of bits sent at the end of each byte and is used for
synchronization purposes. In this case it is either 1 or 2. (default 1)
Flow Control - This refers to the “flow control” property of the connection.
Æ IMPORTANT: Baud, data bits, parity and stop bits must all match that of the
system’s port that the Intelpage IP 5 is connected to on the other end.
•
Enter License Key - Some of the features on the INTELPage are licensable. This
means they can be enabled or disabled by applying for a new license key from you
place of purchase. By default, the HTML and Terminal interfaces are turned on but all
other options are disabled. The available license options are RS232 protocols,
Ethernet protocols, STMP protocol, TNPP protocol, WWW Manual Paging
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POCSAG
From the Main Menu, select [5] to enter the pocsag setup screen.
•
•
•
Speed - The speed of transmission. This value must match that of the pagers receiving
the messages. (default 512)
Default Tone - The tone type that the pager will emit when the message is received.
(default A)
Type - The type of message to send. Tone only, Numeric or Alpha. This should match
the type of the pager. (default Numeric)
™ NOTE: If the SCOPE protocol is chosen, speed, tone and type are specified
along with the message and will override the POCSAG settings values.
•
•
PTT / Data / Busy Invert - If checked, these invert the respective signal. This may
need to be done if third party transmitters are used. (Maxon transmitter must have
PTT invert ticked)
Ignore Busy - If checked, send the message regardless of whether or not the channel
is busy. (default OFF)
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Password
From the Main Menu, select [6] to enter the password screen. This is the password that must
be entered in order to edit the Intelpage IP 5 settings. It has a maximum length of 8 characters.
A reboot is needed before the new password can take effect. (default: no password)
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IP Access List
From the Main Menu, select [7] to enter the ip access list screen. This is the list of IP
addresses that are allowed to use the Intelpage IP 5. A received IP address is binary AND with
each of the Masks. If the result matches one of the IP addresses in the control list, then the
host is allowed. A brief explanation of binary AND masking can be found in the Appendix.
An IP of 0.0.0.0 disables the rule. If all IP addresses are set to 0.0.0.0, then the entire access
control list is disabled.
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Site Survey
From the Main Menu, select [8] to enter the site survey screen. This screen is used to test a site
by sending messages periodically. One person is required for a site survey. Once you have
triggered the site survey, walk around the area intended to be covered by the transmitter
making particular note of the quality of messages received by the test pager. The
Troubleshooting Guide later on in this manual contains some useful tips on improving
coverage and performance.
•
•
•
Capcode - Enter the cap code of the test pager that you wish to use in the site survey.
Interval - Enter the time between test messages sent out in seconds here.
Type - Enter the encoding type used on the pager. Select between Alpha, Numeric,
Tone Only or Disabled.
•
•
Survey Enable - Check this option to enable the site survey with the above settings.
Transmitter Test Enable - Check this option to force the transmitter to send out a
constant preamble signal. This is useful when testing the transmitter on a test set.
▲ WARNING: This test mode causes the transmitter to heat up rapidly. Do not
use this test for extended periods of time as it may damage the transmitter.
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Status
From the Main Menu, select [9] to enter the status screen. This screen is used to show some
useful statistics about the Intelpage IP 5 unit such as:
•
•
•
•
Version - Version of the firmware.
Serial Number – Serial number of the unit.
System Up Time - Duration device has been on.
Memory Available - RAM that is available to store and send messages, and server
web pages.
•
•
•
POCSAG Queued - The number of messages that are queued, waiting to be sent.
POCSAG Sent - The total number of messages sent since power on.
POCSAG Busy - The total number of messages that have failed to send due to the
channel being busy.
•
•
Radio Temperature – Displays the current temperate of the internal transmitter.
Radio Voltage – Displays the voltage that is driving the internal transmitter.
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Transmitter
From the Main Menu, select [A] to enter the transmitter screen. This screen is used to
configure the transmitter
•
Frequency Band – After the Intelpage IP unit has read the data from the internal
transmitter, it will display the band of the radio inside. This will either be 148-
174MHz or 440-470MHz
•
•
Frequency – Here you can type the frequency required for the site. For example if
your pagers are operating on 450.325MHz, then you would type in 450325000.
Power – Press the [SPACE BAR] to toggle between Low, Medium or High power
levels. These values typically correspond to power output levels of 500mW, 2W and
5W respectively.
•
Channel Spacing - This field refers to the space between adjacent channels. In the
majority of applications, 25kHz should be selected here (for ±4.5kHz FSK). If you are
using pagers capable of narrow band (±2.5kHz FSK) you can select 12.5kHz in this
field.
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3.2
Configuring through TCP/IP
If this is the first time configuring, there are several things to note. By default, Intelpage IP 5
assumes a DHCP server has already been set up and an IP address reserved for the Intelpage IP 5.
If it can’t get an IP address from the DHCP server (may not be set up properly or not connected),
Intelpage IP 5 will use the default settings.
Therefore if you wish to configure through TCP/IP, either:
1) Set up a DHCP server and reserve an IP address for Intelpage IP 5 first, or
2) Manually configure the IP address through terminal, or
3) Ensure that no other device or PC on the network has the same IP address as the Intelpage IP 5
unit (by default it is 192.168.0.100 if a DHCP server is not found).
™ NOTE: Most servers are likely to have an IP address of 192.168.0.100. Therefore, 1 and 2
would be the easier options.
3.2.1 Reserving an IP address using Microsoft DHCP Server (Windows 2000 Server)
This assumes you already have the Microsoft DHCP Server running on your network. If you do
not, but want IP addresses to be assigned to client automatically, please consult your IT
administrator to configure DHCP. Alternatively, turn off DHCP Enabled in the Intelpage IP 5
settings and configure an IP address manually.
1. Run DHCP manager under Start -> Programs -> Administrator Tools.
2. Under Scope, right click on Reservations and select New Reservation.
3. Enter name, IP address to be assigned and the MAC address of the hardware (in this case, the
Intelpage IP 5 – it is written on the side of unit). The IP address must not be assigned to any
other device, and must be within the address scope of the DHCP server. The MAC address
should be written on the case of the Intelpage IP 5 unit or can be found under network settings
in the device. Click [Add] when finished.
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4. A reservation has been created. The next time the transmitter is re-powered with DHCP
enabled, the DHCP server should assign the device an IP address automatically. In the
example, this would be 192.168.0.9.
3.2.2 Configuring through TCP/IP Example
™ NOTE: Internet Explorer is used in the following example. If it is not installed, it can be
added by changing your Windows settings. Other browser programs may be used.
1. Using an RJ45 cable, connect the Intelpage IP 5 unit to the network (LAN).
™ NOTE: You can also connect the Intelpage IP 5 directly to a PC’s network card if you use
a “crossover networking cable” if you do not have access to a HUB or LAN.
2. If you have set up DHCP and reserved an IP address for the Intelpage IP 5, skip to step 3.
If you are manually setting up the IP address, mask and gateway (DHCP disabled or not set
up) ensure that no other PC on the network has the same IP address as that of the Intelpage IP
5 unit (by default it is 192.168.0.100).
3. Make sure that the power is currently plugged into the Intelpage IP 5 unit at this stage. Check
that the power LED is on and the busy LED has turned off after initializing.
4. Start Internet Explorer. It can generally be found from the Windows start menu by selecting
Start -> Programs -> Internet Explorer.
5. In the Address field of the Internet Explorer window, type in the IP address of the Intelpage IP
5 unit (by default it is 192.168.0.100) and press [Enter].
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Æ
IMPORTANT: If you cannot connect to the Central, you should set your PC’s network
card IP Address to be on the same subnet as the Central. For example if the Central is set to
192.168.1.100 you should set your PC IP Address to 192.168.1.x. (where x is 1-255)
6. Clicking on any of the Menu links in the left menu will bring up an authorization window like
the one in the figure below. For the User name enter maint and leave the password blank.
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7. The [Save] button found at the bottom of the main frame saves/commits all changes. [Undo]
will revert all the on-screen field values back to that when last submitted. Changing between
the Menu options on the left menu without submitting also has a similar effect to Undo.
8. Once you have finished making changes in Internet Explorer, simply close the browser.
3.2.3 Using IPDiscover
IPDiscover is a handy tool available for download from the CommtechWireless website. When
this program is run, it will sniff out any Intelpage IP 5's on the local network and show there
details. You can even remotely change the IP address and other network details on the fly. As you
can see you can also view the serial number, firmware version, IP address, given name & the MAC
address (unique network address given to each Intelpage IP 5).
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3.2.4 User Interface Fields
The sections below will explain the various menus and fields on the HTML interface.
Home
Clicking this menu will return you to the main page.
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Send a Message
This screen is used to send out manual pages to either entries in the pager database or to a
specific cap code.
▲ WARNING: Manual paging in this menu structure is a licensed option and may not
be enabled by default. If you would like to test that the systems transmitter is operating
correctly, please use the site survey function.
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Pagers
This screen is used to edit Intelpage IP 5’s internal pager database.
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Network Settings
•
•
Hostname - The hostname is a unique name that identifies a device on the network.
DHCP Enabled – Dynamic Host Configuration Protocol. If this service exists on
your network it can provide the device an IP address, mask and gateway
automatically. Some DHCP servers allow the reservation of an IP address for a
specified MAC address. If DHCP is not used (box unchecked), the IP address, mask
and gateway have to be manually configured. Please consult your IT administrator for
these settings. (default Off)
•
•
IP Address - The IP Address of the Intelpage IP 5 unit. (default 192.168.0.100)
Ethernet Protocol Port - This is the TCP port that Intelpage IP 5 listens on for
Ethernet protocol information. By default this is 6000. This port will need to be
configured on the system connecting to Intelpage IP 5 over the network.
•
•
Mask - The network mask of the network you are connected to. (default
255.255.255.0)
Gateway - If the device is to be accessed from the internet or another network, the
gateway is the route used to reach the external network. (default 192.168.0.1)
™ NOTE: The IP address, mask and gateway fields will display the current settings. If
DHCP is enabled, any changes to the fields will not be saved as they are server assigned.
•
MAC - This is the Intelpage IP 5’s unique hardware number on the network. The
Media Access Control address is factory set and should not need to be changed. This
can only be changed through the terminal interface (via serial port).
▲ WARNING: Care should be taken if altering the MAC address, as it can result in the
unit no longer being addressable.
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Serial Port Settings
•
•
•
•
•
Baud - The transmission speed of the RS232 port on the Intelpage IP 5. (default
9600)
Data bits - The number of bits that actually contain information pertaining to the
message rather than to the transmission (e.g. stop bits). (default 8)
Parity - A method of verifying the accuracy of the data sent. In this case it is either
none (not used), odd or even. (default NONE)
Stop bits - The number of bits sent at the end of each byte and is used for
synchronization purposes. In this case it is either 1 or 2. (default 1)
Flow Control - This refers to the “flow control” property of the connection.
Æ IMPORTANT: Baud, data bits, parity and stop bits must all match that of the
system’s port that the Intelpage IP 5 is connected to on the other end.
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3.2.5 Transmitter Settings
•
Frequency Band – After the Intelpage IP unit has read the data from the internal
transmitter, it will display the band of the radio inside. This will either be 148-
174MHz or 440-470MHz
•
•
Frequency – Here you can type the frequency required for the site. For example if
your pagers are operating on 450.325MHz, then you would type in 450325000.
Power Level – Use the drop down menu to toggle between Low, Medium or High
power levels. These values typically correspond to power output levels of 500mW,
2W and 5W respectively.
•
Channel Spacing - This field refers to the space between adjacent channels. In the
majority of applications, 25kHz should be selected here (for ±4.5kHz FSK). If you are
using pagers capable of narrow band (±2.5kHz FSK) you can select 12.5kHz in this
field.
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3.2.6 Protocol
•
Ethernet Protocol Use - The protocol that the Ethernet port (RJ45) will use. The
options available are COMP1, COMP2, SCOPE, TAP, TNPP Duplex, TNPP Simplex,
Terminal, Tekk and SMTP. All the protocols will use TCP port 6000 (this port is
adjustable within the HTML interface) with the exception of SMTP which uses port
25.
•
Serial Port Protocol Use - The protocol that the RS232 port will use. Options are the
same as TCP only that SMTP is not available. (default TAP)
™ NOTE: The password in the TAP protocol is ignored.
™ NOTE: Pager 0 must be configured for COMP1.
™ NOTE: The TNPP device address is 1234. TNPP received address is ignored.
ALL messages are accepted.
Æ IMPORTANT: If you are sending to a combination of numeric, alpha and
tone pagers, you will need to use TNPP or SCOPE.
•
Max Msg Count - This refers to the maximum number of messages that can be sent
by a protocol in a single session/connection. A value of ‘0’ means no maximum limit.
(default 0)
•
•
•
Lookup PagerID - If checked, the system will look up Pager ID’s in the pager
database. Otherwise the system will use the cap code supplied in the message.
Never Disconnect - If checked, the Intelpage IP 5 will never disconnect itself. It will
only disconnect when the system Intelpage IP 5 is connected to does. (default OFF)
TAP Disable ID= every 2 seconds - If left unchecked and the TAP protocol is being
used, a carriage return resulting in an “ID=” will be issued every 2 seconds. (default
OFF)
•
•
Email Domain - If SMTP is selected and an email is sent to <cap code>@<email
domain>, the message will be encoded into POCSAG and transmitted to the pager
with the corresponding cap code. (default intelpage.mycompany.com)
See the Technical Information section for more information.
Priority Keywords - Priority keywords are a useful function of INTELPage which
allows a different beep code to be sent if a certain word is received in a message. For
example, most messages may be sent through to users with the default beep code
(tone) A. But for important messages containing, say the word “fire” you might want
to be sent with the beep code D so that the users pager will beep in a different manner.
In this case you would type in the Priority Keyword field “fire” and select D in the
Tone Replacement field.
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Pocsag
•
•
•
Speed - The speed of transmission. This value must match that of the pagers receiving
the messages. (default 512)
Default Tone - The tone type that the pager will emit when the message is received.
(default A)
Type - The type of message to send. Tone only, Numeric or Alpha. This should match
the type of the pager. (default Numeric)
™ NOTE: If the SCOPE protocol is chosen, speed, tone and type are specified
along with the message and will override the POCSAG settings values.
•
•
PTT / Data / Busy Invert - If checked, these invert the respective signal. This may
need to be done if third party transmitters are used. (Maxon transmitter must have
PTT invert ticked)
Ignore Busy - If checked, send the message regardless of whether or not the channel
is busy. (default OFF)
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Password
This is the password that must be entered in order to edit the Intelpage IP 5 settings. It has a
maximum length of 8 characters. A reboot is needed before the new password can take effect.
(default: no password)
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IP Access List
This is the list of IP addresses that are allowed to use the Intelpage IP 5. A received IP address
is binary AND with each of the Masks. If the result matches one of the IP addresses in the
control list, then the host is allowed. A brief explanation of binary AND masking can be found
in the Appendix.
An IP of 0.0.0.0 disables the rule. If all IP addresses are set to 0.0.0.0, then the entire access
control list is disabled.
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Survey
This section is used to test a site by sending messages periodically. One person is required for
a site survey. Once you have triggered the site survey, walk around the area intended to be
covered by the transmitter making particular note of the quality of messages received by the
test pager. The Troubleshooting Guide later on in this manual contains some useful tips on
improving coverage and performance.
•
•
•
Capcode - Enter the cap code of the test pager that you wish to use in the site survey.
Interval - Enter the time between test messages sent out in seconds here.
Type - Enter the encoding type used on the pager. Select between Alpha, Numeric,
Tone Only or Disabled.
•
•
Survey Enable - Check this option to enable the site survey with the above settings.
Transmitter Test Enable - Check this option to force the transmitter to send out a
constant preamble signal. This is useful when testing the transmitter on a test set.
▲ WARNING: This test mode causes the transmitter to heat up rapidly. Do not
use this test for extended periods of time as it may damage the transmitter.
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Status
The status screen shows some useful statistics about the Intelpage IP 5 unit.
•
•
•
Version - Version of the firmware.
System Up Time - Duration device has been on.
Memory Available - RAM that is available to store and send messages, and server
web pages.
•
•
•
POCSAG Queued - The number of messages that are queued, waiting to be sent.
POCSAG Sent - The total number of messages sent since power on.
POCSAG Busy - The total number of messages that have failed to send due to the
channel being busy.
•
UART Status - Indicates whether flow control is inhibiting transmit or receive of
data.
•
•
PT5 Temperature – Displays the current temperate of the internal transmitter.
PT5 Voltage – Displays the voltage that is driving the internal transmitter.
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Licensing
Some of the features on the INTELPage are licensable. This means they can be enabled or
disabled by applying for a new license key from you place of purchase. By default, the HTML
and Terminal interfaces are turned on but all other options are disabled. The available license
options are:
•
•
•
•
•
RS232 protocols
Ethernet protocols
STMP protocol
TNPP protocol
WWW Manual Paging
User Manual PDF
Click this menu item to download and view the latest PDF manual for the product.
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4 TECHNICAL INFORMATION
4.1
Binary AND Masking
The four numerical values of an IP address range between 0-255. These are all decimal
numbers (base 10). Most scientific calculators (including the one found in Windows)
allow conversion to and from decimal to binary (base 2).
After conversion, the range in binary is 0000 0000 to 1111 1111. The decimal values of
the 8 bits from right to left are: 1, 2, 4, 8, 16, 32, 64, 128. These numbers are actually
2^0, 2^1, 2^2, 2^3 etc. The value of a binary number in decimal can be calculated by
summing the decimal values of the bits that are ‘1’. An IP address of say 192.168.0.52
would be 1100 0000 1010 1000 0000 0000 0011 0100 in binary.
Masking involves a binary AND of two numbers, in this case, a received IP and the
mask. Any binary value AND with a ‘0’ becomes ‘0’. Any binary value AND with a ‘1’
remains the same.
Consider the following example:
Received IP
(192.168.0.123)
1100 0000 1010 1000 0000 0000 0111 1011
1111 1111 1111 1111 1111 1111 0000 0000
1100 0000 1010 1000 0000 0000 0000 0000
Mask
(255.255.255.0)
AND Result
(192.168.0.0)
From the example, we can see that regardless of the last (right most) 8 bits, the Mask will
always set them all to ‘0’. So even if the received IP was say 192.168.0.234, the AND
result will still be 192.168.0.0.
Therefore, if 192.168.0.0 is placed in the access list with the mask 255.255.255.0, all the
received IP addresses from 192.168.0.0 to 192.168.0.254 will be accepted (a 255 on the
end means broadcast).
4.2
Communications
Both the Ethernet and serial connections allow a cable to transfer data between two
systems in close proximity. Intelpage IP 5 can receive TAP, COMP, WAVEWARE,
SCOPE, TNPP and SMTP messages as IP or serial (excluding SMTP) data from other
systems.
4.2.1
Ethernet Connection
The RJ45 port on Intelpage IP 5 is an Ethernet port like any other that may be found on a
PC or network device. The Intelpage IP 5 supports 10Mbps Ethernet connections.
If the Intelpage IP 5 is to be connected to a PC network (i.e.. into a switch or hub), then a
straight-through cable should be used. A straight through Ethernet cable is included in the
package. (red cable)
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If the Intelpage IP 5 is to be connected directly to a single PC or directly to another
Ethernet enabled Fusion Series product, an RJ45 crossover cable should be used. An
Ethernet crossover cable is included in the package. (red cable)
4.2.2
Serial Connection
The 9-Pin RS232 port on Intelpage IP 5 is a serial port like any other that may be found
on a PC or other modem.
Serial and null modem cables can be purchased at any electronics or computer store.
Alternatively, you can build your own if you have the parts around.
There are two types of serial cable:
•
Most serial connections you will require a straight through cable, on which each pin is
wired straight through with TX-TX, RX-RX and so on.
•
Some systems require a null modem crossover cable that has all pins wired straight
through except for the transmit and receive lines which are crossed (TX-RX and RX-
RX).
Æ
IMPORTANT: When connecting Intelpage IP 5 to a PC (e.g. when programming
through HyperTerminal or manual paging), a straight-through cable will be
required. A null modem cable will not work.
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4.3
Updating Firmware
To update the firmware of the INTELPage unit, run FirmUpd.exe. The window shown
below will then appear.
Click on the Browse button and select the “ethertx.hex” file. The COM port selection
screen will then appear as shown in the figure below.
From the drop down menu, select the COM port that the INTELPage unit is connect to
and click on Next. You will then be informed to turn OFF power to the unit first and then
click Start.
After clicking Start, you will then be presented with a window asking you to turn ON the
power to the unit in order to start the boot loader.
Once there is power to the unit, the firmware will begin to be sent. A blue progress bar
will indicate how long there is left to go. Once finished, you will be informed that the
Firmware load is complete.
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4.4
Setting up Dial-in TAP to Intelpage IP 5 from BASEPage
A TAP link can be created over an analogue phone line between a BASEPage and
Intelpage IP 5 for remote message capability. The system is setup as described below.
Basepage Server PC
Standard Analogue Phone Line
Intelpage IP
Modem
Modem
Null Modem (crossover) Serial Connector
Standard Serial Cable
1. The Intelpage IP 5 must have its RS232 port settings as follows:
a. Serial Port Protocol Use = TAP
b. Baud = 9600
c. Parity = None
d. Data bits = 8
e. Stop bits = 1
f. Flow control = None
g. TAP Disable ID every 2 seconds = Yes
2. The modem connected to the Intelpage IP 5 must be setup in the following manner.
a. Connect this modem to a PC and use HyperTerminal (or any other communications
package capable of communicating over a serial port) to execute the commands
below:
b. AT&F
c. ATS0=1
d. ATV0
e. ATE0
f. AT&W
Ensures factory default settings
Enable auto answer (after 1 ring) ATS0=2 for 2 rings etc
Turn off verbose mode (responses will be 0 instead of OK)
Turns off local echo
Save configuration to memory
3. Power off the modem and connect to the Intelpage IP 5 unit.
4. A null modem adapter or null modem serial lead must be used between the Intelpage IP 5 and
the modem.
5. The modem connected to the BASEPage PC must be setup in the following manner.
a. Connect the modem to the PC using a standard serial cable and setup a TAP contact as
normal.
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b. The default BASEPage TAP gateway settings will work fine. The telephone number
simply needs to be entered into the “Phone” field.
c. Any other settings can be changed as required.
4.5
Setting up Email Paging
The networking administrator will normally set this up. Below is an explanation of the
configuration process.
1. Login into the Exchange Server machine and run the System Manager program from
the Start Menu.
2. The window below will be shown. Click the Routing Groups folder. Then double
click First Routing Group.
3. Now double click Connectors. Right click on the Connectors folder and select New ->
SMTP Connector. A new window will be shown as seen below.
™ NOTE: You will need to fill out the fields differently to those shown below as your units IP
address and network domain names will be different to those shown.
4. The information in the Address field shown below must match that of the Email
Domain field described in the user interface.
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5. In the Forward all mail through this connector to the following smart hosts field, type
the IP address of the Intelpage IP 5 unit.
6. In the Local Bridgeheads section, select the main email server that email messages are
sent to on the network.
7. This will allow all emails sent to the intelpage.<companyname>.com to be forwarded
to the Intelpage IP 5 unit.
Forward Email From/Subject/Body
If checked, it determines which part of the email details will be sent via POCSAG.
™ NOTE: All email related settings can only be changed through the HTML interface.
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4.5.1
Testing SMTP
™ NOTE: Outlook is used as the e-mail program in this example. Other e-mail
programs may be used.
1. Open up Outlook and go to Tools -> E-mail Accounts
2. Select Add a new e-mail account and click [Next]
3. Select POP3 and click [Next]
4. Enter in the Intelpage IP 5’s IP address as the Outgoing Mail Server (SMTP). All
other fields can be filled out with anything you like. Click [Next] and then [Finish]
to create your test account.
5. Click on New to start writing a new e-mail message. In the To field, enter in <pager
cap code>@<email domain>. Fill out the subject and body fields with whatever you
like.
6. Send the email from the newly created test account (accounts can be selected via a
drop down menu next to the Send button). In a few seconds, your test email should
be sent to your pager.
4.5.2
Multi-User SMTP
To make SMTP accessible to multiple users on your local area network, generally the
existing company email server is configured to forward email to this device for a specific
sub-domain. Please consult your IT administrator for details on how to do this.
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4.6
Transmitters
Thick steel and concrete, large magnetic and electric fields, and terrain and weather
conditions will affect transmitter efficiency, so you will need to test the coverage of your
local area transmitter at some stage of installation.
When you perform the test you should pay particular attention to the quality of the
messages that you receive on the test pager. If you receive corrupted messages then it is
possible that you will have problems sending messages to that region.
If you find that you are receiving corrupted messages then you should consider the
following methods for improving transmission quality:
• Move the antenna to a position that gives it a clear line of site to all areas you wish to
cover.
• Reduce the length of the cable connecting the aerial to transmitter.
• Use the appropriate coaxial cable to connect the aerial to transmitter which will suit
the length of the cable run. For example use RG213 for runs up to 20 meters and use
LDF440 for runs over 20 meters.
• Choose another type of antenna for the transmitter.
• Position the antenna in a higher location or use an antenna with a higher gain.
Increase the transmitter power. There are a number of objections to this method, such as
local restrictions on aerial power. In addition, doubling the transmitter power to the
aerial only gives an increase in range of a factor of 1:19 (fourth root).
4.6.1
The installation of Multiple Transmitters and Aerials
For buildings in an area with good field strength outside but weak reception within,
possibly caused by shielding due to reinforcement in suspended slabs, metal plating and
other building materials:
• The supply lead to the aerial can serve as a radiator, effectively providing a 5 meter
(yard) range form the cable.
• The supply from open (leaky) coaxial cable as a line radiator lead to a 50 Ω terminator
(the cable is in effect the aerial).
4.6.2
VSWR
▲ WARNING: VSWR is a measure of impedance mismatch between the
transmission line and its load. The higher the VSWR, the greater the mismatch. A
high VSWR means some of the transmitted signal is being reflected at the antenna,
back down the coax line and back into the transmitter itself. If this value is too
high, the amount of power reflected back into the transmitter can damage the
transmitter. The minimum VSWR, i.e., that which corresponds to a perfect
impedance match is 1. It is essential that the VSRW of the antenna and coax
connected to the amplifier is set to 1.5 or better using a SWR meter. If this test is
skipped, permanent damage may result to the amplifier. Damage will also occur to
the unit if the amplifier is set to transmit if no antenna is connected to the unit. To
transmit without an antenna connected to the unit, use a dummy load capable of
handling at least 5 watts.
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Fusion Intelpage IP
4.7
Types of Antennas
Co-linear (Commtech part #’s CL-A-VHF and CL-A-UHF)
Co-linear antennas are most suited for installations which require maximum range. The general
coverage pattern for this type of antenna is shown below.
(side view of site)
Mopole (Commtech part #’s MO-GIA-VHF or MO-GIA-UHF)
Mopole antennas are most suited for installations which require good building penetration and
range. It is a good general purpose antenna. The general coverage pattern for this type of antenna is
shown below.
(side view of site)
Side Mounted / Unity Gain Dipole (Commtech part #’s DIPOLE-VHF or DIPOLE-UHF)
Dipole antennas are most suited for installations which require excellent building penetration. The
general coverage pattern for this type of antenna is shown below.
(side view of site)
© CommtechWireless
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Fusion Intelpage IP
Manual
5 APPENDIX
5.1
Further Help and Support
Contact your Place of Purchase
A Commtech Wireless Authorized Distributor or Dealer sets up most systems. Contact
your place of purchase with inquiries beyond the scope of this manual.
This Product is Not Field Serviceable
Should a fault develop with the hardware or software, contact your place of purchase for
the most appropriate form of action. Do not attempt to open or repair any of the products
as this may void any warranty.
5.2
Technical Specifications
Note: Specifications subject to change without any notice
Equipment type...........................................................................IP and serial based POCSAG encoder
Ethernet Port ...........................................................................................IEEE 802.3, 10 Base-T, RJ45
Serial Port ..............................................................RS232C, 300-57600 Baud (default 9600bps), RJ45
Signaling Level ....................................................................................................................0-5V CMOS
Status LEDs .................................. Power, Busy, PTT, Data, RS232 Tx, RS232 Rx, IP Activity, IP Link
Programming ...................................................................................... Via Terminal or Internet Browser
Internal Transmitter ........................................................................................... adjustable up to 5 watts
External antenna connector.....................................................................................BNC Female 50ohm
Frequency range ..............................................VHF – 148-174 MHz. UHF - 440-470MHz Synthesized
Supported Protocols.............................................................................POCSAG 512, 1200 or 2400bps
TAP (PET, IXO) / COMP1 / COMP2 / SCOPE /
TNPP (duplex or simplex) / Terminal / Tekk (Waveware) / SMTP (Email)
Message capacity ................................................................................................................ No capacity
Pager Database..............................................................................................................1000 pager ID’s
Power supply...............................................................................................12VDC @ 2Amps regulated
Dimensions.............................................................................255 x 230 x 70 mm / 10 x 8 x 2.7 inches
Weight ........................................................................................................................... 700g / 1.5lb nett
Ambient temperature operating range..................................... 0 – 50 °C (20-90% RH non condensing)
Storage temperature range .................................................. -10 – 60 °C (10-95% RH non condensing)
Page 52
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