FAX 1170
FAX 1270
MFC 1770
MFC 1780
®
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i
Brother Numbers
Fax-Back System
Brother Customer Service has installed an easy-to-use Fax-Back System, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling.
If you can’t resolve a difficulty with your FAX or MFC using this manual, call our
Fax-Back System, and follow the voice prompts to receive faxed instructions about
using the system and an index of Fax-Back subjects.
USA:
1-800-521-2846
From within Canada: 1-800-681-9838
The Brother Fax-Back System number (USA Only) has been preprogrammed on
01
One Touch key .
Brother on the World Wide Web
You can find more information about Brother products, from product specification
sheets to Frequently Asked Questions (FAQs), on the World Wide Web. Visit us at
http://www.brother.com
Brother Bulletin Board
Brother’s Bulletin Board Numbers are
USA:
1-888-298-3616
From within Canada: 1-514-685-2040
For Customer Service
USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
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ii
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES
OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE
USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS
CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA.
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS
OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR
INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN
THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY
CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION
(WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
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iii
Ordering Accessories and
Supplies
For best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover, or American Express credit card, you can order accessories
directly from Brother. (In the USA, you can visit us online for a complete selection
of Brother accessories and supplies available for purchase.)
USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
From within Canada: 1-800-668-2768 (voice)
Description
Item
Printing Cartridge
2-PK Refill Rolls
4-PK Refill Rolls
Telephone Line Cord
PC 201
PC 202 RF
PC 204 RF
Tell the Brother Representative your Model
number so you get the appropriate color.
Telephone Handset
Handset Curled Cord
Tell the Brother Representative your Model
number so you get the appropriate color.
Tell the Brother Representative your Model
number so you get the appropriate color.
Paper Wire Extension
Document Support
Paper Support
UL6856000
UF8048001
UF8247001
UF8227001
Owner’s Manual
Multi-Function Link® manual UF8483001 (MFC 1770)
MFL QuickStart manual
LE0060001 (MFC 1780)
Multi-Function Link® Option
on Floppy Disks (Includes
Multi-Function Link® and
Visioneer® PaperPort® Only)
MFL2D31
(Floppy Disks for Windows® 3.1x)
MFL2D95
(Floppy Disks for Windows® 95/98)
®
* Multi-Function Link® is not available on Floppy Disks for Windows NT
Workstation Version 4.0.
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iv
Table of Contents
Introduction
Using This Manual.......................................................................................................1
Finding Information .......................................................................................................1
Test Sheet Procedures (for USA only) ............................................................................. 1
About Fax Machines ........................................................................................................2
Fax Tones and Handshake.............................................................................................. 2
ECM (Error Correction Mode) ........................................................................................ 3
FAX 1170 Control Panel Overview ..................................................................... 4
FAX 1270 Control Panel Overview ..................................................................... 5
MFC 1770/1780 Control Panel Overview....................................................... 6
1
Assembly
and
Caution ..............................................................................................................................7
Packing List.....................................................................................................................8
Choosing a Location .................................................................................................. 9
Assembly...........................................................................................................................9
Attach the document support ......................................................................................... 9
Attach recording paper support .................................................................................... 10
Install the printing cartridge ........................................................................................ 10
Install recording paper ..................................................................................................11
Connect the handset ......................................................................................................12
Connect the power cord .................................................................................................12
Connect the telephone line........................................................................................... 13
Special Line Considerations.......................................................................................... 13
Roll Over Phone Lines............................................................................................ 13
Two-Line Phone System ......................................................................................... 13
Converting Telephone Wall Outlets........................................................................ 14
Installing Fax Machine, External Two-Line TAD,
2
Connections
and Two-Line Telephone..................................................................................... 14
Multi-Line Connections (PBX)..................................................................................... 15
If you are installing the machine to work with a PBX: .................................... 16
Custom Features on Your Phone Line .......................................................................... 16
Connecting an External Telephone Answering Device (TAD) ..................................... 16
Sequence..................................................................................................................16
Connections.............................................................................................................17
Outgoing Message (OGM)...................................................................................... 18
Connecting an External Telephone.............................................................................. 18
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T AB L E O F C O N T E N T S
v
Fax
Fax Settings ...................................................................................................................19
Setting Dialing Mode (Tone/Pulse) ............................................................................. 19
Setting Date and Time ...................................................................................................19
Setting Station ID ..........................................................................................................20
Entering Text .................................................................................................................20
Inserting spaces .......................................................................................................21
Making corrections .................................................................................................21
Repeating letters......................................................................................................21
Special characters and symbols ............................................................................. 21
Storing One Touch Dial Numbers ................................................................................ 22
One Touch Dialing ..................................................................................................23
Storing Speed Dial Numbers......................................................................................... 24
Speed Dialing.................................................................................................................24
Changing One Touch and Speed Dial Numbers .......................................................... 25
Setting Groups for Broadcasting................................................................................... 25
Setting Beeper Level .......................................................................................................26
Memory Storage .............................................................................................................26
Settings
3
On-Screen
Programming
4
User-Friendly Programming ............................................................................... 27
Function Mode ...............................................................................................................27
Alternating Displays .......................................................................................................28
Function Selection Table .............................................................................................. 28
Basic Fax
Operation
5
Sending Faxes ..............................................................................................................33
Before you begin: ...........................................................................................................33
Contrast Setting .............................................................................................................34
Manual Transmission....................................................................................................34
Automatic Transmission............................................................................................... 35
Manual and Automatic Fax Redial .............................................................................. 35
Receiving Faxes...........................................................................................................35
Select Answer Mode ........................................................................................................35
Easy Receive ...................................................................................................................36
To select or change your Answer Mode.............................................................. 37
Setting Ring Delay .........................................................................................................37
Setting F/T Ring Time ...................................................................................................37
Speaker Volume .............................................................................................................38
Setting the Handset Volume.......................................................................................... 38
Ring Volume ..................................................................................................................39
Smoothing .....................................................................................................................39
Setting Recording Paper Size ....................................................................................... 39
Printing a Reduced Incoming Document ............................................................. 40
Recommended Reductions................................................................................ 40
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T AB L E O F C O N T E N T S
vi
Telephone
Dialing Options...........................................................................................................41
Manual Dialing .............................................................................................................41
One Touch Dialing ........................................................................................................42
Speed Dialing.................................................................................................................42
Hold................................................................................................................................42
Pause..............................................................................................................................42
Tone/Pulse .....................................................................................................................43
Searching Telephone Index .......................................................................................... 43
Operation
6
Advanced
Fax Operation
7
Sending Faxes ..............................................................................................................45
Quick Scan Fax Transmission ...................................................................................... 45
Daily Timer ....................................................................................................................45
Delayed Transmission....................................................................................................46
Interrupting Timer and Poll Waiting ........................................................................... 46
Canceling a Delayed Fax .............................................................................................. 47
Broadcasting ..................................................................................................................47
Overseas Mode................................................................................................................47
Error Re-Transmission ..................................................................................................48
Composing Electronic Cover Page ............................................................................... 48
To Create a Custom Comment...................................................................................... 48
Always Send Cover Page.................................................................................................49
Temporary Cover Page...................................................................................................49
Printing a Cover Page....................................................................................................50
Call Reservation .............................................................................................................50
Print Call Back Message ............................................................................................... 51
Next-Fax Reservation.....................................................................................................51
Multiple Resolution Transmission ............................................................................... 52
Receiving Faxes...........................................................................................................52
Operation from Extension Telephone .......................................................................... 52
For F/T (Fax/Tel) Mode Only................................................................................. 52
Changing Remote Codes ........................................................................................ 53
To change Remote Codes .................................................................................. 53
Printing a Fax in Memory
(Only for FAX 1270, MFC 1770 and MFC 1780) ........................................................ 53
Distinctive Ring .............................................................................................................53
Registering the Distinctive Ring phone number .............................................. 54
Caller ID.........................................................................................................................55
Clearing Caller ID Information ............................................................................. 56
Polling ...........................................................................................................................56
Setup to Poll Another Fax ...................................................................................... 56
Setup to Be Polled (Poll Waiting) .......................................................................... 57
Delayed Polling .......................................................................................................57
Copy Functions ..............................................................................................................58
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T AB L E O F C O N T E N T S
vii
Multiple Copies........................................................................................................58
Reducing and Enlarging Copies ............................................................................ 58
Remote Fax
Options
Remote Fax Options .................................................................................................59
Setting Fax Storage ........................................................................................................59
Paging/Fax Forwarding.................................................................................................60
Programming Paging Number.............................................................................. 60
Programming a Fax Forwarding Number............................................................. 61
Remote Retrieval ...........................................................................................................61
Changing Remote Retrieval Access Code ..................................................................... 61
Using Remote Retrieval Access Code ............................................................................ 62
Remote Commands .......................................................................................................62
Change Paging/Fax Forwarding Setting........................................................... 62
Retrieve a Fax .....................................................................................................63
Check the Receiving Status ............................................................................... 63
Change Answer Mode......................................................................................... 63
Exit Remote Operation ...................................................................................... 63
Retrieving Memory Status List and Fax Messages........................................................ 63
Changing Fax Forwarding Number ............................................................................. 64
8
Printing
Reports
Fax Machine Activity .................................................................................................65
To print a report .............................................................................................................66
Activity Report Interval ..................................................................................................66
Transmission Verification (Xmit) Report..................................................................... 66
9
and Lists
Important
Information
10
Standard Telephone and FCC Notices ............................................................ 67
These notices are in effect on models sold and used in the United States only ........... 67
®
International ENERGY STAR Compliance Statement ............................................... 68
WARNING ................................................................................................................69
Federal Comission Compliance Notice (For USA Only) ........................................ 69
Industry Canada Compliance Statement (For Canada Only)............................... 69
Important Safety Instructions ................................................................................ 70
Compilation and Publication Notice ..................................................................... 72
Trademarks..............................................................................................................72
Maintenance and
Troubleshooting
11
Fax-Back System............................................................................................................73
Brother on the World Wide Web.................................................................................... 73
Brother Bulletin Board ..................................................................................................73
Error Messages ...............................................................................................................74
If You Are Having Difficulty with Your Fax Machine ................................................... 77
Printing or Receiving Faxes ................................................................................... 77
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off............................................................. 77
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T AB L E O F C O N T E N T S
viii
Vertical Black Lines When Receiving ................................................................ 78
Phone Line or Connections.................................................................................... 78
Fax Machine Does Not Answer When Called..................................................... 78
No Dial Tone on the Handset............................................................................. 78
Sending Faxes .........................................................................................................79
Poor Transmitting Quality ................................................................................ 79
Dialing Does Not Work ...................................................................................... 79
Vertical Black Lines When Sending ................................................................... 79
Handling Incoming Calls ...................................................................................... 79
Double Ring in FAX/TEL Mode ......................................................................... 79
Transferring a Call to the Fax Machine ............................................................ 79
Fax Machine “Hears” Voice as CNG Tone ......................................................... 80
Transmission Verification Report Prints “Result: NG” ..................................... 80
Custom Features on a Single Line..................................................................... 80
For Customer Service ......................................................................................... 80
To Order Brother Accessories ............................................................................. 80
Index.................................................................................................................................81
Multi-Function Link® (option) for FAX 1170 and FAX 1270 ........... 84
Specifications ...............................................................................................................85
Packing and Shipping the Fax Machine ........................................................ 86
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1
C H A P T E R O N E
Introduction
1
Using This Manual
Thank you for purchasing a Brother fax machine or multi-function center. This
machine has been designed to be simple to use, with LCD screen prompts to guide
you through functions. However, you can use your fax machine to its fullest
potential by taking a few minutes to read this manual. To simplify the manual
instrucions, all FAX and MFC models are referred to as “fax machine”.
Help
Additionally, your fax machine has a Help Key. Press
operational steps and functions.
to print a list of basic
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will
be able to find information about a specific feature or function by checking the
Index at the back of this manual. Also, throughout this manual, you’ll see special
symbols alerting you to important information, cross-references, and warnings.
Illustrations of some screen displays also help you choose the correct key-presses.
Test Sheet Procedures (for USA only)
After programming your Station ID, please fill out the TEST SHEET included with
your fax machine and fax it to Brother’s Automated Fax Response System as your
first transmission. This will verify that your fax machine is properly installed.
See
Station ID
p. 20
When this document is received a confirmation sheet will be sent back to your
machine. To get a response, be sure to set up your Station ID.
USA
1-908-685-9283 (fax)
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C H AP T E R O N E
2
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little
mysterious. You’ll soon get used to the unusual fax tones on your phone line, and
be able send and receive faxes easily.
Fax Tones and Handshake
When someone is sending a fax, the fax machine sends fax calling tones,
(CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them
Start
when you dial and press , and they continue for 30 seconds after dialing.
During that time, the sending machine must begin the “handshake” with the
receiving machine. Each time you use automatic procedures to send a fax, you
are sending CNG tones over the phone line. You’ll soon learn to listen for these
soft beeps each time you answer a phone on your fax line, so you can know if you
are receiving a fax message.
The receiving fax responds with fax receiving tones — loud, chirping sounds. A
receiving fax chirps for 40 seconds over the phone line, and the screen displays
“RECEIVE.” If your machine is set to the FAX ONLY Mode, it will answer every call
automatically with fax receiving tones. Even if the other party hangs up, your fax
machine continues to send the “chirps” for 40 seconds, and the screen continues
Stop
to display “RECEIVE.” To cancel the receiving mode, press
.
When your fax machine is in FAX/TEL (F/T), it answers with a short beep. After
this beep, the fax machine listens for CNG tones, and then responds with receiving
tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machine’s “chirps” overlap. This must be for at least two to four
seconds, so the fax machines can understand how each is sending and receiving
the fax. The handshake cannot begin until the call is answered, and the CNG
tones only last for 30 seconds after the number is dialed. Therefore, it’s important
for the receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line,
your TAD will determine the number of rings before the call is answered. Pay
special attention to the directions in the Installation chapter for connecting a TAD
to your fax machine.
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I N T R O D U C T I O N
3
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the
integrity of a fax transmission while it is in progress. ECM transmissions are
possible only between machines that both have the ECM feature. If they do, you
may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your fax machine for this feature to work.
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C H AP T E R O N E
4
FAX 1170 Control Panel
Overview
19
22
21 20
18 17
16 15
1170
PLAIN PAPER FACSIMILE
Function
Tel-index Resolution
Mode
DEF
Q.Scan
Help
ABC
01
13
02
14
03
15
04
16
Hook
Hold
Sort
1
G H I
2
JKL
3
MN O
1
2
3
4
14
13
Enlarge/
Reduce
05
17
06
18
07
19
08
20
5
TUV
4
PQRS
6
W XYZ
Redial / Pause
Speed Dial
Copy
Stop
Start
7
8
0
9
09
21
10
22
11
23
12
24
Shift
Set
Clear
10
5
6
11
12
7
8
9
7
Start
Help
12
13
16
17
6
Shift
1
Hook
Prints a quick reference
Help List.
Starts an operation,
such as sending a fax.
To access memory
locations 13 through
24 in the One Touch
keys, hold down the
Shift key.
Lets you dial telephone
and fax numbers
without lifting the
handset.
Q. Scan
Lets you take advantage
of memory transmission.
Enlarge/Reduce
Use this key to enlarge
or reduce copies
depending on the ratio
you select: 150%, 125%,
120%, 100%, 93%, 87%,
75% or 50%. To reduce
the image size
automatically select
AUTO.
Hold
Lets you put calls on
hold.
2
3
(Left Arrow)
(Right Arrow)
Moves the LCD cursor
to the left or right.
7
18 Mode
Use to select how fax
machine will handle
incoming calls.
Redial / Pause
Re-dials the last
number called. Also
inserts a pause in
autodial numbers.
Set
8
9
19 Resolution
Stores a function setting
into the fax machine.
Sets the resolution when
you send a fax.
Sort
14
15
Clear
Use this key when you
want multiple copies of
a multiple page
Speed Dial
4
5
20
21
Tel-index
Lets you look up numbers
stored in the dialing memory.
Deletes entered data or
backs up one step in
function procedure.
Lets you dial stored
phone numbers by
pressing a two-digit
number.
original copied in order.
Function
Lets you access the function
and programming mode.
10 Copy
Makes a copy.
One Touch
Dial Keys
These twelve keys give
you instant
access to previously
stored phone numbers.
Dial Pad
Dials phone and fax
numbers, and can be
used as a keyboard for
entering information
into the fax machine.
11
Stop
22 Liquid Crystal Display
LCD displays messages to
help you set up and operate
your fax machine.
Stops a fax, cancels an
operation, or exits from
function mode.
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I N T R O D U C T I O N
5
FAX 1270 Control Panel
Overview
19
22
21 20
18 17
16 15
1270
PLAIN PAPER FACSIMILE
Function
Tel-index Resolution
Mode
DEF
Q.Scan
Help
ABC
01
13
02
14
03
15
04
16
Hook
Hold
Sort
1
2
3
4
1
G H I
2
JKL
3
MN O
14
13
Enlarge/
Reduce
05
17
06
18
07
19
08
20
5
TUV
4
PQRS
6
W XYZ
Redial / Pause
Speed Dial
Copy
Stop
Start
7
8
0
9
09
21
10
22
11
23
12
24
Shift
Set
Clear
5
6
9
10
11
12
7
8
7
Start
Help
16
12
6
Shift
1
Hook
Prints a quick reference
Help List.
Starts an operation,
such as sending a fax.
To access memory
locations 13 through
24 in the One Touch
keys, hold down the
Shift key.
Lets you dial telephone
and fax numbers
without lifting the
handset.
Enlarge/Reduce
Use this key to enlarge
or reduce copies
depending on the ratio
you select: 150%, 125%,
120%, 100%, 93%, 87%,
75% or 50%. To reduce
the image size
automatically select
AUTO.
17
Q. Scan
13
Lets you take advantage
of memory transmission.
Hold
Lets you put calls on
hold.
2
3
(Left Arrow)
(Right Arrow)
Moves the LCD cursor
to the left or right.
7
18 Mode
Use to select how fax
machine will handle
incoming calls.
Redial / Pause
Re-dials the last
number called. Also
inserts a pause in
autodial numbers.
Set
8
9
19 Resolution
Stores a function setting
into the fax machine.
Sets the resolution when
you send a fax.
Sort
14
15
Use this key when you
want multiple copies of
a multiple page
Clear
Speed Dial
4
5
20
21
Tel-index
Lets you look up numbers
stored in the dialing memory.
Deletes entered data or
backs up one step in
function procedure.
Lets you dial stored
phone numbers by
pressing a two-digit
number.
original copied in order.
Function
Lets you access the function
and programming mode.
One Touch
Dial Keys
10 Copy
Makes a copy.
Dial Pad
These twelve keys give
you instant access to
previously stored
Dials phone and fax
numbers, and can be
used as a keyboard for
entering information
into the fax machine.
11
Stop
22 Liquid Crystal Display
LCD displays messages to
help you set up and operate
your fax machine.
Stops a fax, cancels an
operation, or exits
from function mode.
phone numbers.
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C H AP T E R O N E
6
MFC 1770/1780 Control Panel
Overview
19
22
21 20
18 17
16 15
MFC 1770
Plain
Paper
FIVE IN ONE
FAX
PRINTER
COPIER
SCANNER
PC FAX
Function
Tel-index Resolution
ABC
Mode
DEF
Q.Scan
Help
01
13
02
14
03
15
04
16
Hook
Hold
Sort
1
2
3
4
1
2
JKL
3
MN O
14
13
G H I
Enlarge/
Reduce
05
17
06
18
07
19
08
20
5
4
6
PQRS
TUV
W XYZ
Redial / Pause
Speed Dial
Stop
Start
Copy
7
8
0
9
09
21
10
22
11
23
12
24
Shift
Set
Clear
5
6
9
10
11
16
12
7
8
7
Start
Help
12
6
Shift
1
Hook
Prints a quick reference
Help List.
Starts an operation,
such as sending a fax.
To access memory
locations 13 through
24 in the One Touch
keys, hold down the
Shift key.
Lets you dial telephone
and fax numbers
without lifting the
handset.
Enlarge/Reduce
Use this key to enlarge
or reduce copies
depending on the ratio
you select: 150%, 125%, 18 Mode
13
Q. Scan
Lets you take advantage of
memory transmission.
17
Hold
Lets you put calls on
hold.
2
3
(Left Arrow)
(Right Arrow)
7
120%, 100%, 93%, 87%,
75% or 50%. To reduce
the image size
Use to select how fax
machine will handle
incoming calls.
Moves the LCD cursor
to the left or right.
Redial / Pause
Re-dials the last
automatically select
AUTO.
Set
number called. Also
inserts a pause in
auto-dial numbers.
8
9
19 Resolution
Stores a function setting
into the fax machine.
Sets the resolution when
you send a fax.
Sort
14
15
Use this key when you
want multiple copies of
a multiple page
Speed Dial
4
5
Clear
20
21
Tel-index
Lets you look up numbers
stored in the dialing memory.
Lets you dial stored
phone numbers by
pressing a two-digit
number.
Deletes entered data or
backs up one step in
function procedure.
original copied in order.
One Touch
Dial Keys
Function
Lets you access the function
and programming mode.
10 Copy
Makes a copy.
Dial Pad
These twelve keys give
you instant access to
previously stored
Dials phone and fax
numbers, and can be
used as a keyboard for
entering information
into the fax machine.
11
Stop
22 Liquid Crystal Display
LCD displays messages to
help you set up and operate
your fax machine.
Stops a fax, cancels an
operation, or exits from
function mode.
phone numbers.
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7
C H A P T E R T W O
Assembly
and
2
Connections
Caution
Never install telephone wiring during a lightning storm.
1
We recommend that this product be used with a surge protection device to
protect the product against lightning storms.
2
Never install a telephone jack in a wet location unless the jack is specifically
designed for a wet location.
3
4
Never touch telephone wires or terminals that are not insulated unless the
telephone line has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
5
6
Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
7
8
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
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C H AP T E R T WO
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Packing List
Make sure you have the following items:
Telephone
Line Cord
Recording Paper
Wire Extension
Telephone
Handset
Handset
Curled Cord
Starter
Printing
Cartridge
(up to 100 pages)
Document
Wire Extension
Document
Support
Recording Paper
Support
Owner’s
Manual
Multi-Function
Link® CD-ROM
(MFC1780)
Multi-Function
Link Disks
(MFC1770)
Quick Reference
Guide
(FAX1170 and MFC1770)
Multi-Function
Link® Manual
(QuickStart Manual)
(MFC1770/1780)
Cable &
PC I/F Box
(MFC1770/1780)
Brother StartCard
(FAX1270 and MFC1780)
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AS S E MB LY AN D C O N N E C T I O N S
9
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a place
that is free of vibration and shocks. Locate the fax machine near a telephone jack
and a standard, grounded power outlet.
Avoid placing your fax machine in a high-traffic area. Do not place near heaters,
air conditioners, water, chemicals, or refrigerators. Do not expose the fax machine
to direct sunlight, excessive heat, moisture, or dust. Do not connect your fax
machine to electrical outlets controlled by wall switches or automatic timers.
Disruption of power can wipe out information in the unit’s memory. Do not
connect your fax machine to electrical outlets on the same circuit as large
appliances or other equipment that might disrupt the power supply. Avoid
interference sources, such as speakers or the base units of cordless phones.
Assembly
Attach the document support
Attach the document support and the document wire extension as shown in the
illustration below.
Document Support
OPEN Button
Document Wire
Extension
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C H AP T E R T WO
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Attach recording paper support
Attach the recording paper wire extension.
1
2
Open the recording paper cover. Using the groove in the cover, insert the
recording paper support as shown.
Recording Paper Support
Recording Paper
Wire Extension
Recording
Paper Cover
Install the printing cartridge
Push the OPEN button to open the top cover.
Remove the stopper for the printing cartridge.
1
2
Indented arrow
White shaft
Blue shaft
Black Spool
Stopper
Turn the black spool on the right clockwise to tighten the ribbon, as shown.
3
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AS S E MB LY AN D C O N N E C T I O N S
11
Install the printing cartridge by inserting the indented first and placing
the cartridge into its four holders.
4
Indented
OPEN button
Black Spool
Holder
Press down on both sides of the cover to close it securely.
5
The starter cartridge prints up to 100 pages.
Install recording paper
The paper cassette can hold about 200 sheets of 20-lb. paper.
Open the paper casette cover.
1
2
Place up to 200 sheets of paper in the casette. Do not allow level of paper to
pass the paper guide.
Close the paper casette cover.
3
Paper Guide
Paper
Casette
Cover
Paper
Casette
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C H AP T E R T WO
12
Connect the handset
Connect the curled handset cord to the bottom of the handset and the side of the
fax machine.
*
*PC I/F jack is for use only with Multi-Function
Link®, which is included with the MFC 1770/1780,
or with the Missing Link option. If you have not
purchased Missing Link or Multi-Function Link®
for your FAX 1170/1270, then ignore this jack.
Connect the power cord
When you connect the power, the screen displays 01/01 00:00.
NOTICE:
1) This fax must be grounded using a 3-prong plug.
2) Since the machine is grounded through the power outlet, you can protect
yourself from potentially hazardous electrical conditions on the telephone
network by keeping the power to your fax machine on when you connect it to
a telephone line. Similarly, you can protect yourself when you want to move
your machine, by disconnecting the telephone line first, and then the power
cord.
3) Lightning and power surges can damage this product! We recommend that
you use a quality surge protection device on the AC power line as well as on
the telephone line, or unplug the lines during a lightning storm.
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AS S E MB LY AN D C O N N E C T I O N S
13
Connect the telephone line
Connect one end of the telephone line cord to the jack labeled LINE on the left
side of the fax machine. Connect the other end to a modular wall jack.
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that
pass incoming calls to each other if they are busy. The calls are usually passed
down or “rolled over” to the next available phone line in a preset order.
Your fax machine can work in a roll over system as long as it is the last number
in the sequence, so the call cannot roll away. Do not put the fax machine on any
of the other numbers; when the other lines are busy and a second fax call is
received, the fax call is transferred to a line that does not have a fax machine.
Your fax machine will work best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on
the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or
combined into one jack (RJ14). Your fax machine must be plugged into an RJ11
jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may
contain 4 wires (black, red, green, yellow). To test the type of jack, plug in a
two-line phone and see if it can access both lines. If it can, you must separate the
line for your fax machine.
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C H AP T E R T WO
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Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may
require assistance from the telephone company. You can change the wall outlets
from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet
installed and slave or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,
Line 2) and a third RJ14 jack (Lines 1 and 2). If your fax machine is on Line 1,
plug the fax machine into L1 of the triplex adapter. If your machine is on Line 2,
plug it into L2 of the triplex adapter.
Triplex Adapter
RJ14
RJ11
RJ14
Installing Fax Machine, External Two-Line TAD,
and Two-Line Telephone
When you are installing an external two-line telephone answering device (TAD)
and a two-line telephone, your fax machine must be isolated on one line at both
the wall jack and at the TAD. The most common connection is to put the fax
machine on Line 2, which is our assumption in the following steps. The back
of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and
the other labeled L2. You will need at least three telephone line cords, the one that
came with your fax machine and two for your external two-line TAD. You will
need a fourth line cord if you add a two-line telephone.
Place the two-line TAD and the two-line telephone next to your fax machine.
1
2
Plug one end of the telephone line cord for your fax machine into the L2
jack of the triplex adapter. Plug the other end into the LINE jack on the left
side of the fax machine.
Plug one end of the first telephone line cord for your TAD into the L1 jack of
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the
two-line TAD.
3
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AS S E MB LY AN D C O N N E C T I O N S
15
Plug one end of the second telephone line cord for your TAD into the L2 jack
of the two-line TAD. Plug the other end into the EXT. jack on the left side of
the fax machine.
4
Triplex Adapter
Two Line Phone
Two Line External TAD
Fax Machine
You can keep two-line telephones on other wall outlets as always. There are two
ways to add a two-line telephone to the fax machine’s wall outlet. You can plug
the telephone line cord from the two-line telephone into the L1+L2 jack of the
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the
two-line TAD.
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple to
connect the machine to a key system or a PBX (Private Branch Exchange), we
suggest that you contact the company that installed your telephone system and
ask them to connect the fax machine for you. It is advisable to have a separate
line for the fax machine. You can then leave the machine in FAX ONLY Mode to
receive faxes any time of day or night.
See
Easy Receive
p. 36
If the fax machine is to be connected to a multi-line system, ask your installer to
connect the unit to the last line on the system. This prevents the unit from being
activated each time a telephone call is received.
As with all fax units, this machine must be connected to a two wire system. If
your line has more than two wires, proper connection of the fax machine cannot
be made.
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C H AP T E R T WO
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If you are installing the machine to work with a PBX:
It is not guaranteed that the unit will operate correctly under all
circumstances with a PBX. Any cases of difficulty should be reported first to
the company that handles your PBX.
1
2
3
If all incoming calls will be answered by a switchboard operator, it is
recommended that the Answer Mode be set to MANUAL. All incoming calls
should initially be regarded as telephone calls.
The unit may be used with either pulse or tone dialing telephone service.
Custom Features on Your Phone Line
If you have Call Waiting, Ring Master, Voice Mail, an answering service, alarm
system or any other custom feature on your telephone line, it may create a
problem in the operation of your fax machine.
Connecting an External
Telephone Answering Device (TAD)
Sequence
You might choose to connect an additional answering system. When you have an
external TAD on the same telephone line as the fax machine, the TAD answers
all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them,
the fax machine takes over the call and receives the fax. If it doesn’t hear CNG
tones, the fax machine lets the TAD continue playing your outgoing message so
your caller can leave you a voice message.
The TAD must answer within 4 rings (the recommended setting is 2 rings). The
fax machine cannot hear CNG tones until the TAD has answered the call, and
with 4 rings there are only 8-10 seconds of CNG tones left for the fax
“handshake.” Make sure you carefully follow instructions in this manual for
recording your outgoing message. We do not recommend using the “toll-saver”
feature on your TAD if it exceeds 4 rings.
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AS S E MB LY AN D C O N N E C T I O N S
17
Do not connect a TAD elsewhere on the same phone line — your
fax machine and TAD will both try to control the line.
You may connect an external TAD to a separate wall jack only if you subscribe to
your telephone company’s Distinctive Ring Service, have registered the distinctive
ring pattern on your fax machine, use that number as a fax number and set your
machine’s Answer mode to MANUAL.
Connections
The external TAD must be plugged into the left side of the fax machine, into the
jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into
a wall jack.
Plug the telephone line cord from the wall jack into the left side of the fax
machine, in the jack labeled LINE.
1
Plug the telephone line cord from your TAD into the left side of the fax
machine, in the jack labeled EXT. (Make sure this cord is connected to the
TAD at the TAD’s telephone line jack, and not its telephone set jack.)
2
Set the Answer Mode to TAD.
3
4
Set your external TAD to 4 rings or less. (The fax machine’s Ring Delay
setting does not apply).
Set the TAD to answer calls.
5
6
Record the outgoing message (see below).
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C H AP T E R T WO
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Outgoing Message (OGM)
Timing is important in recording this message. The message sets up the ways to
handle both manual and automatic fax reception.
Record 5 seconds of silence at the beginning of your message. (This allows
your fax machine time to listen for the fax CNG tones of automatic
transmissions before they stop.)
1
Limit your speaking to 20 seconds.
2
3
End your 20-second message by giving your Remote Activation Code for
people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing ✳5 1.”
We recommend beginning your OGM with an initial 5-second silence because the
Brother machine cannot hear fax tones over a resonant or loud voice. You may try
omitting this pause, but if your machine has trouble receiving, then you must
rerecord the OGM to include it.
Connecting an External Telephone
Your fax machine is equipped with a handset that you can use as a regular
phone. However, you can also connect a separate telephone (or telephone
answering device) directly to your fax machine.
Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on
the left side of the fax machine.
Whenever this phone (or TAD) is in use, the screen displays “EXT. TEL IN USE,”
and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the
Hook
external phone and switch to the fax, press
.
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19
C H A P T E R T H R E E
Fax
Settings
3
Fax Settings
Setting Dialing Mode (Tone/Pulse)
Your fax machine comes set to accommodate tone (multi-frequency) dialing
service. If you have pulse (rotary) dialing service, you must change the dialing
mode.
Function
6
1
Press
,
,
. The screen prompts you to select TONE or PULSE.
1
DIALING:TONE
DIALING:PULSE
Use or to select dialing mode.
2
3
4
Set
Press when the screen displays the dialing mode you want.
Stop
Press
.
Setting Date and Time
Your fax machine displays the date and time, and prints it on every fax you send.
In the event of a power failure, the fax machine maintains date and time
information for about one hour. All other settings remain unaffected.
Function
7
1
Press
,
,
. The screen prompts you to enter the year.
1
2
ENTER YEAR:XX
Enter the last two digits of the year. The screen displays your entry, then
prompts you to enter the month.
ENTER MONTH:XX
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C H AP T E R T H R E E
20
Enter two digits for the month (for example, enter 09 for September, or 10 for
October). The screen displays your entry, then prompts you to enter
the day.
3
4
ENTER DAY:XX
Enter two digits for the day (for example, 06). The screen displays your entry,
then prompts you to set the time.
ENTER TIME:XX:XX
Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM).
Wait two seconds.
5
6
Stop
Press . The screen now displays the date and time you set, and displays it
7
whenever the fax machine is standing by.
Setting Station ID
See
Composing
Electronic
Cover Page
p. 48
You can store your name, fax number, and telephone number to be printed on the
fax Cover Page, and on all fax pages.
Function
7
4
Press
,
,
. The screen prompts you to enter your fax number.
1
FAX:
See
Entering
Text
Enter your fax number (up to 20 digits). The screen displays your entry.
2
3
Set
Press . The screen prompts you to enter your telephone number.
p. 20
TEL:
Enter your telephone number (up to 20 digits). If your telephone number
and fax number are the same, enter the same number again.
4
5
Set
Press . The screen prompts you to enter your name or your company name.
NAME:
Use the keypad to enter your name (up to 20 characters). (You can use the
chart on page 21 to help you enter letters.)
6
Set
Press to confirm.
7
8
Stop
Press . The screen returns to the date and time.
Entering Text
When you are setting certain functions, such as the Station ID, you may need to
enter text into the fax machine. Most number keys have three or four letters
printed above them. The keys for 0, #, and ✳don’t have printed letters because
they are used for special characters.
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F AX S E T T I N G S
21
By pressing the appropriate number key the correct number of times, you can
access the character you want.
Press Key
one time
two times three times four times
A
D
G
J
B
E
C
F
2
3
4
5
6
7
8
9
H
K
N
Q
U
X
I
L
O
R
V
Y
M
P
S
Z
T
W
Inserting spaces
If you want to enter a blank space, press twice.
Making corrections
If you entered a letter incorrectly and want to change it, press to move the
Clear
cursor under the last correct letter. Then press
; all letters above and to the
right of the cursor are deleted. Re-enter the correct text and/or digits. You can also
back up and type over incorrect letters.
Repeating letters
If you need to enter a character assigned to the same key as the previous
character, press to move the cursor to the right.
Special characters and symbols
Press for (space) ! “ # $ % & ‘ ( ) * + , - . /
*
Press # for : ; < = > ? @ [ ] ^ _
Press Ø for Ä Ë Ö Ü À Ç È É 0
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C H AP T E R T H R E E
22
NOTICE: The Telephone Consumer Protection Act of 1991 makes it unlawful for
any person to use a computer or electronic device to send any message via a
telephone fax machine unless such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the first page of the transmission,
the date and time it is sent and an identification of the business or other entity or
other individual sending the message and the telephone number of the sending
machines or such business, other entity, or individual. In order to program this
information into your fax machine, you should complete the steps described on
page 19 and 20.
■ The telephone number you enter is used only for Call Back Message and
Cover Page features.
■ If you do not enter a fax number, no additional information can be entered.
See
ALL DIAL
Report
■ To enter a space, press
.
■ If your Station ID has already been programmed, the screen prompts “1” to
p. 65
make a change, or “2” to exit without changing.
Storing One Touch Dial Numbers
You can store 24 fax/phone numbers that you can dial by pressing one key. You
can also store names with these numbers. When you press a One Touch dial
Start
location and , the screen displays the name or number as the call is dialed.
One Touch keys are not the dial pad keys. They are the 12 keys (numbers
01-24) located to the right of the dial pad. Numbers 13-24 are accessed by
Shift
holding down
while you press the appropriate One Touch key.
Function
4
1
Press
,
,
.
1
2
01
Press the One Touch key where you want to store a number. (Key is
pre-programmed for Brother Fax-Back System (USA only). You can override
it if you wish.) The screen displays the location you selected.
Enter a number (up to 20 digits). If you want to enter a pause in the
dialing sequence (to wait for an “outside line,” for example), press
3
Redial/Pause
as you’re entering digits. You can enter only one pause in each
Redial/Pause
AUTO DIAL number. Pressing
enters a 3.5-second pause when the
number is dialed, and a dash appears on the screen.
Set
Press . The screen prompts you to enter a name for this number.
4
5
NAME:
Use the dial pad to enter the name (up to 15 characters). You can use the
chart on page 21 to help you enter letters — OR — Go to Step 6 to store the
number without a name.
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F AX S E T T I N G S
23
Set
Press . The screen prompts you to select the type of number this is. Use
or to select the type you want.
6
FAX a fax only number
TEL a telephone (voice) number
F/T
both a fax and telephone (voice) number
CHAIN a number (usually an access code) for chain dialing.
Set
Press
.
7
8
Stop
Return to Step 2 to store another One-Touch number — OR — Press
to exit.
When you dial an AUTO DIAL number, the screen displays the name you’ve
stored, or, if you haven’t stored a name, the number you’ve stored.
You can use chain dialing to store long dialing sequences. For example, to store
9 1 201 555 1234 987 65 4321, divide the number into 2 parts. Store the
first part as a Chain type number (this tells the system that the dialing sequence is
not complete).
CHAIN — 9 1 201 555 1234
The last part of the One-Touch number must be stored as any of the other
following 3 types.
FAX or F/T or TEL — 987 65 4321
Now, when you dial, just press the two keys (one after the other, in order) where
you’ve stored the two parts of the number.
If you are using Chain Dialing with a credit card number, do not send an
electronic cover page. The credit card number will appear on it.
One Touch Dialing
Hook
Pick up the handset — OR — Press
.
1
2
When you hear a dial tone, press the One Touch key of the location you
want to call.
If you try to use a One Touch location with no number stored in it, you hear a
warning sound, and the screen displays “NOT REGISTERED.” The display
returns to normal after 2 seconds.
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C H AP T E R T H R E E
24
Storing Speed Dial Numbers
You can store Speed Dial numbers, when you dial by pressing only three keys.
Model FAX 1170 has 26 Speed Dial locations, Models FAX 1270, MFC 1770 and
MFC 1780 have 36. Even if you lose electrical power, numbers stored in memory
will not be lost.
Function
4
2
Press
,
,
. The screen prompts you to enter a location.
1
SPEED-DIAL? #
Use the keypad to enter a 2-digit location (01 - 26 or 36). The screen displays
your entry, then prompts you to enter the number you’re storing.
2
#05
ENTER & SET
Enter the number (up to 20 digits).
3
4
Set
Press . The screen now prompts you to store a name with this number.
NAME:
Use the keypad to enter the name (up to 15 characters). You can use the
5
Set
chart on page 21 to help you enter letters — OR — Press and go to
Step 7 to store the number without a name.
Set
Press
.
6
7
The screen prompts you to select the type of number this is. Use or to
select the type you want.
FAX a fax number
TEL a telephone (voice) number
F/T both a fax and telephone number
CHAIN a number (usually an access code) for chain dialing.
Set
Press
.
8
9
Stop
Return to Step 2 to store another Speed Dial number — OR — Press
to exit.
Speed Dialing
Hook
Pick up the handset — OR — Press
.
1
2
Speed Dial
When you hear a dial tone, press
Speed Dial number.
, then press the two-digit
Hook
If you pressed
to dial the call, pick up the handset when the other party
3
answers. (The speaker works only one way; the other party won’t be able to
hear you unless you pick up the handset.)
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F AX S E T T I N G S
25
Changing One Touch and
Speed Dial Numbers
If you try to store a One Touch or Speed Dial number in a location where a
number is already stored, the screen displays the current name stored there, then
prompts you to either
1. CHANGE — OR — 2. EXIT.
1
2
Press to change the number stored — OR — Press to exit without
1
2
3
making a change.
Clear
If you want to erase the number, press
of the digits.
when the cursor is to the far left
If you want to change a digit, use or to position the cursor under the
digit you want to change, then press
Clear
.
Enter a new number.
4
5
Follow the directions from Step 4 in Storing One Touch Numbers or Storing
Speed Dial Numbers.
Setting Groups for Broadcasting
See
Storing
One Touch
Dial
Number Groups allow you to send the same fax message to many fax numbers by
Start
pressing only one One Touch key (Broadcasting) and
. First, you’ll need to
store each fax number as a One Touch or Speed Dial number. Then, you can
combine them into a Group. Each Number Group uses a One Touch key. Finally,
you can have up to 6 small Number Groups, or you can assign many numbers to
one large group. If you have Model FAX 1170 you can assign up to 49 numbers to
one large group, and for Models FAX 1270, MFC 1770 and MFC 1780 up to 59
numbers to one large group.
Numbers
p. 22
and
Storing
Speed Dial
Numbers
p. 24
Function
4
3
Press
,
,
. The screen displays
1
SELECT ONE-TOUCH
Select a One Touch key to be the Group Number. (For example, press one
2
3
02
touch location for group 2.)
1
Use the dial pad to enter the group number (for example, press for
group 1).
SETUP GROUP:GO
ENTER & SET
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C H AP T E R T H R E E
26
Use the keypad to enter the One Touch or Speed Dial numbers in this group.
4
0
3
0
5
0
2
For example, enter
,
,
. Enter a before
Speed Dial locations; enter a before One Touch locations.
G01:#O3#O5*O2
Set
Press . The screen prompts you to enter a name.
5
6
NAME:
ENTER & SET
Use the keypad and the chart on pages 20-21 to enter a name for the group
(for example, NEW CLIENTS).
Set
Press
Press
.
7
8
Stop
to exit.
You can print a list of all One Touch and Speed Dial numbers. See Chapter 9,
“Printing Reports and Lists.”
Setting Beeper Level
You can set the beeper to LOW, HIGH or OFF. The machine comes set to LOW.
When the beeper is set to LOW or HIGH, the fax machine beeps every time you
press a key or make an error, and at the end of fax sending or receiving.
Function
5
2
Press
,
,
.
1
2
3
4
Press or to select your setting.
Set
When the screen displays the setting you want, press
.
Stop
Press
to exit.
Memory Storage
All settings in the SET AUTO DIAL, USER OPTIONS, TEL OPTIONS, and SETUP
SYSTEM functions are stored permanently and will be retained even in the event
of a power failure.
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27
C H A P T E R F O U R
On-Screen
Programming
4
User-Friendly Programming
See
Using This
Manual
p. 1
We have designed your fax machine with on-screen programming and a Help key.
User-friendly programming helps you take full advantage of all the functions
your fax machine has to offer.
Since your fax programming is done on the LCD, we created step-by-step
on-screen prompts to help you program your fax machine. All you need to do is
follow the prompts as they guide you through the function menu selections and
programming options and settings.
Function Mode
You can access the function mode by pressing
Function
. When you enter the
function mode, your fax machine displays a list of main menu options from
which you can choose. These menu options appear one after the other on the
Set
display. Select a menu option by pressing when the option appears on the
LCD. The display will scroll the options within that menu.
You can “scroll” more quickly through options by pressing . When the screen
Set
displays your selection, press . (Use to scroll backward if you passed your
choice or to save key strokes. Both arrow keys show all options, in the opposite
order.)
Stop
If you want to exit the Function Mode, press
.
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C H AP T E R F O U R
28
Alternating Displays
When you see alternating displays, the LCD sometimes alternates between the
currently selected option, and a help message giving brief instructions about how
to proceed. The display you'll probably see most often is shown below, showing
you, when you place a document in the feeder, that you can dial a number and
send a fax, or you can make a copy.
FAX: NO. & START
COPY: PRESS COPY
Function Selection Table
If you have a basic understanding of how to program a fax machine, you can
perform most of the programming settings without the Owner’s Manual. To help
you understand the function selections, options, and settings that are found in
your fax programs, use the Function Selection Table below.
1. TEMP. SETTINGS
Function
Description
Factory Set More Info
1. TIMER
Send documents later.
--
p. 45
2. POLLING
Retrieve faxes from another
machine.
OFF
pp. 56-57
3. CALL RESERVE
4. CONTRAST
You can send a fax, then speak.
OFF
pp. 50-51
p. 34
Change lightness or darkness
of fax you’re sending.
AUTO
5. RESOLUTION
Allows you to change resolution
page by page.
STANDARD
OFF
pp. 34, 52
p. 47
6. OVERSEAS MODE Adjusts for sometimes difficult
overseas transmissions.
7. COVERPAGE
Automatically sends coverpage
you program.
OFF
pp. 49-50
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O N - S C R E E N P R O G R AMMI N G
29
2. CANCEL JOB
Function
Description
Factory Set More Info
Cancel a timed or polled job.
p. 47
3. PRINT REPORTS
Function
Description
Factory Set More Info
1. ACT. REPORT
2. ALL DIAL
3. TEL. INDEX
4. COVER PAGE
5. CALL BACK MSG
6. USER OPTIONS
7. XMIT REPORT
8. MEMORY STATUS
9. CALLER ID
p. 65-66
p. 65-66
p. 65-66
p. 65-66
p. 65-66
p. 65-66
p. 65-66
p. 65-66
p. 65-66
Print lists and reports of activity
(Details in Chapter 9).
OFF
4. SET AUTO DIAL
Function
Description
Factory Set More Info
1. ONE-TOUCH DIAL Dial numbers stored in memory USER DEFINED pp. 22-23
by pressing only one key.
2. SPEED-DIAL
Dial numbers stored in memory
pressing only 3 keys.
p. 24
pp. 25-26
3. SETUP GROUPS
Set up a group number
for broadcasting.
5. USER OPTIONS
Function
Description
Factory Set More Info
1. SMOOTHING
Enhance the appearance of
incoming faxes.
ON
p. 39
2. BEEPER
Adjust volume level of beeper.
LOW
OFF
p. 26
p. 49
3. COVERPG ON/OFF Send automatic coverpage
with comment.
4. ERROR RE-TX
5. REDUCTION
6. RCD PAPER
Resend a fax if an error occurs. OFF
p. 48
p. 40
p. 39
Reduce size of image.
AUTO
LETTER
Select size of paper for fax
receiving.
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30
6. TEL OPTIONS
Function
Description
Factory Set More Info
1. TONE/PULSE
2. RING DELAY
Select dialing mode.
TONE
p. 19
Number of rings before machine 2
answers in F/T or FAX ONLY
mode.
pp. 35, 37
3. SPEAKER VOLUME Adjust speaker volume.
LOW
p. 38
4. F/T RING TIME
Sets the time for “double-ring” 20
pp. 35, 38
in F/T mode.
5. RING VOLUME
6. DISTINCTIVE
Adjust volume of ringer.
MEDIUM
OFF
p. 39
Use with phone company
distinctive ringing service
to register ring pattern
with fax machine.
pp. 35, 53-55
7. CALLER ID
View last 30 Caller IDs
stored in memory.
pp. 55-56
p. 38
8. HANDSET VOLUME Adjust handset volume.
LOW
7. SETUP SYSTEM
Function
Description
Factory Set More Info
1. DATE/TIME
Enter date and time for LCD
01/01/200000:00 pp. 19-20
display and to print on
transmissions.
2. DAILY TIMER
3. INTERVAL
Send delayed jobs at the same
time every day.
00:00
OFF
--
p. 45
p. 66
p. 20
Select the interval of time
between activity reports.
4. STATION ID
Program name, fax number,
and telephone number to
appear on each transmitted page.
5. REMOTE CODE
6. EASY RECEIVE
Enter code to activate or
deactivate machine from a
remote location.
ON (✳51, #51) pp. 52-53
Receive fax messages without
pressing Start key.
ON
pp. 36-37
p. 48
7. SET COVERPAGE Register your own two
custom comments.
8. MF LINK
Fax Receive Only/PC Primary/
PC Receive Only.
PC Primary
Multi-
Function
Link® or MFL
QuickStart
Manual
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O N - S C R E E N P R O G R AMMI N G
31
8. REMOTE FAX OPT (Only for FAX 1270, MFC 1770 and MFC1780)
Function
Description
Factory Set More Info
1. FAX STORAGE
Store incoming fax in memory. OFF
p. 59
2. FAX FWD/PAGING Set fax to forward fax/message. OFF
3. REMOTE ACCESS Set code for retrieving faxes. 159✳
pp. 60-61
p. 61
4. PRINT FAX
Print incoming faxes stored in
the memory.
p. 53
0. INTERRUPT
Function
——
Description
Factory Set More Info
——
——
p. 46
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33
C H A P T E R F I V E
Basic Fax
Operation
5
Sending Faxes
Before you begin:
■ Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7
inches long. Your fax machine can only scan an image 8.2 inches wide,
regardless of how wide the paper is.
■ Make sure you insert documents face down, top edge first.
■ Adjust the paper guides to fit the width of your document.
Paper guides
■ The automatic document feeder (ADF) can hold up to 20 pages, feeding
each one individually through the fax machine. Use standard (20 lb.) paper
when using the ADF; if you’re using heavier paper, feed each sheet
individually to prevent paper jams.
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C H AP T E R F I VE
34
Resolution
■ Press
(before you send the fax)to select the resolution for the
document you’re sending.
Standard — suitable for most typed documents.
Fine — good for small print; transmits a little slower than standard
resolution.
Super Fine — good for small print or artwork; transmits slower than fine
resolution.
Photo — use when document has varying shades of gray; slowest
transmission time.
■ DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples,
paper clips, paste or tape attached. DO NOT use cardboard, newspaper, or
fabric.
■ Make sure documents written with ink are completely dry.
Contrast Setting
If your document is very light or very dark, you might want to set the contrast
accordingly. Use S.LIGHT to send a very light document. Use S.DARK to send a
very dark document.
Insert the document, face down, in the feeder.
1
2
3
4
5
6
Function
1
4
Press
,
,
.
Use or to select AUTO, S.LIGHT, or S.DARK.
Set
When the screen displays your selection, press
.
Stop
Press
to exit.
Start
Copy
Enter a fax number and press
make a copy.
to send a fax — OR — Press
to
Manual Transmission
Manual transmission lets you hear the dial tone, ringing, and fax receiving tones
before sending the fax.
See
One-Touch
Dialing
p. 23
Insert the document face down in the feeder.
Pick up the handset and listen for a dial tone
Hook
1
2
— OR — Press
and listen for a dial tone.
Enter the fax number you want to call (you can enter the digits using the
keypad, or you can enter a One Touch or Speed Dial number or you can
call from the Tel-index).
3
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B AS I C F AX O P E R AT I O N
35
See
Speed Dial
p. 24
Start
When you hear the fax tone, press
.
4
5
If you’re using the handset, hang up.
Automatic Transmission
This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset
Hook
or press
.
Insert the document face down in the feeder.
1
2
3
Enter the fax number from One Touch or Speed Dial or Tel-index or keypad.
Start
Press
.
Manual and Automatic Fax Redial
Redial/Pause
If you’re sending a fax manually and the line is busy, press
to retry
the number.
If you’re sending a fax automatically, the machine will detect if the line is busy
and will automatically redial up to three times.
Receiving Faxes
Select Answer Mode
Manual — You must answer all calls yourself. If you hear fax tones, press
to begin receiving the fax, then hang up. You must use this mode with
Distinctive Ring.
Start
See
Distinctive
Ringing
p. 53
Fax Only — The fax machine automatically answers every call as a fax call.
You cannot receive a voice call, but you can dial out and make a voice call.
F/T — The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you
select this setting, you’ll need to set the Ring Delay and F/T Ring Time features
(on the following pages). If you have extension phones on the same line as the
fax machine, set Ring Delay to 4.
See
F/T (Fax/Tel)
Mode Only
p. 52
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C H AP T E R F I VE
36
TAD — This is the only setting in which you can use an answering machine.
Your telephone answering device is connected to your fax machine, and answers
every call. Once the TAD answers, the fax machine listens for fax tones. If it
detects fax tones, it prints the fax.
The TAD setting works only with an external telephone answering device (TAD); it
does not work with telephone company voice mail. Ring Delay and F/T Ring
Time do not work in this setting.
Current
Answer Mode
MNL:
FAX:
F/T:
TAD:
MANUAL
FAX ONLY
09/06 15:25 FAX
FAX/TEL
EXTERNAL ANSWERING SYSTEM
Function
Tel-index
Resolution
Mode
Q. Scan
Easy Receive
See
Operation
from
Start
When you use this feature, you don’t have to press
when you answer a fax
call and hear calling beeps. Just hold the handset and wait a few seconds. When
you see “RECEIVE” on the fax screen or when you hear “chirps” through the
handset of an extension phone connected to another wall jack, just replace the
handset, and the fax machine does the rest. Selecting ON allows the machine to
receive fax calls automatically, even if you lift the handset of an external or
extension phone. Selecting SEMI lets the fax machine receive the call only if
you’ve answered it at the fax machine. Selecting OFF means you’ll have to
Extension
Telephone
p. 52
and
For F/T
(Fax/Tel)
Mode Only
p. 52
Start
5
1
activate the fax machine yourself, by pressing
you are not at the fax machine.
or by pressing
if
In case Easy Receive does not work, because of a poor phone line connection, just
Start
5
1
press
or press the Activation Code
.
Function
7
6
Press
,
,
.
1
2
3
4
Use or to select ON, SEMI, or OFF.
Set
Press when screen displays your selection.
Stop
Press
to exit.
If you’ve set the feature to ON, but your fax machine doesn’t automatically
5
1
connect a fax call when you lift the extension phone handset, press
.
Start
At the fax machine, lift the handset and press
.
If you send faxes from a computer on the same phone line and your fax machine
intercepts them, turn Easy Receive SEMI or OFF.
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To select or change your Answer Mode
Mode
Press
. The screen displays your current selection.
1
FAX/TEL
MANUAL
FAX ONLY
TAD
Mode
Continue to press
until your new selection appears. After 2 seconds, the
2
screen returns to the date and time display, along with your new Answer
Mode setting.
If you’re changing Answer Mode while in another operation, the screen returns to
the current operation display.
Setting Ring Delay
The Ring Delay setting determines the number of times the fax machine rings
before it answers. If you have extension phones on the same line as the fax
machine, set the Ring Delay to 4.
Function
6
2
Press
,
,
.
1
2
See
Operation
from
Press or to select how many times the line rings before the fax
machine answers (00 – 04). If you select 00, the line doesn’t ring at all.
Set
Press when the screen displays your selection.
Extension
Telephone
p. 52
3
4
Stop
Press
to exit.
and
For F/T
(Fax/Tel)
Mode Only
p. 52
Setting F/T Ring Time
You need to determine how long the fax machine will send you its special double
ring when you have a voice call. This ringing happens after the initial ringing
from your telephone company (Ring Delay). Only the fax machine rings, for 10,
20, 30, or 60 seconds; no other phones on that number will ring the special
double ring (F/T Ring Time). However, you can answer the call on any extension
phone on the same phone number as the fax machine.
Function
6
4
Press
,
,
.
1
2
Press or to select how long the fax machine will ring to alert you that
you have a voice call.
Set
Press when the screen displays your selection.
3
RING TIME:XX SEC
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Stop
Press
to exit.
4
Now, when a call comes in and the machine is set to F/T Mode, all phones on this
line will ring the number of times you selected in Ring Delay.
You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s a
fax call, the machine prints the fax. If it’s a voice call, the machine signals you
with a double ring for the length of time you selected in F/T Ring Time.
Even if the caller hangs up during the double ringing, the fax machine continues
for the set time.
Speaker Volume
You can set the volume of the fax machine speaker.
Function
6
3
Press
,
,
.
1
2
Press or to select your volume setting (OFF, LOW, MEDIUM, or
HIGH).
Set
Press when the screen displays your selection.
3
4
Stop
Press
to exit.
Setting the Handset Volume
You can set the Hand Set volume to LOW, HIGH, AMPLIFY. The factory setting
LOW. AMPLIFY is the setting for a user who is hearing-impaired.
The AMPLIFY volume level complies with FCC standards.
Function
6
8
Press
,
,
.
1
2
3
4
Press or to select your setting.
Set
When the screen displays the setting you want, press
.
Stop
Press
to exit.
It is important that you do not choose AMPLIFY unless all the
users are hearing-impaired. Otherwise, the default setting of AMPLIFY may
damage the hearing of some users.
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39
Ring Volume
You can select how loudly, or if, the fax machine rings.
Function
6
5
Press
,
,
.
1
2
3
4
Press or to select OFF, LOW, MEDIUM, or HIGH.
Set
Press when the screen displays your selection.
Stop
Press
to exit.
Even if you select OFF, the ring volume will remain LOW in F/T ringing (double
ringing), and LOW in Call Reservation.
Smoothing
When activated, this feature enhances the appearance of incoming faxes by
“smoothing” lines. It takes no longer to receive faxes in this setting, which comes
set to ON.
You cannot use “smoothing” for outgoing faxes, or for printing lists and reports.
Function
5
1
Press
,
,
.
1
2
3
4
Press or to choose ON or OFF.
Set
Press
Press
.
Stop
to exit.
Setting Recording Paper Size
You can use three sizes of paper for printing your faxes — letter, legal, and A4.
When you change the kind of paper you have loaded in the fax machine, you will
need to change the setting for recording paper size, so the fax machine will know
how to fit the incoming fax on the page. You can also select the level of page
reduction to fit on the paper in your fax machine.
Function
5
6
Press
,
,
. The screen displays
1
6.RCD PAPER
Use or to select LETTER, LEGAL or A4.
2
3
4
5
6
Set
Press when the screen displays your selection.
Use or to select AUTO, 100%, 93%, 87% or 75%.
Set
Press when the screen displays your selection.
Stop
Press
to exit.
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Printing a Reduced Incoming Document
You can always reduce the size of an incoming fax to a fixed percentage,
regardless of the size of the paper (up to legal) in your fax machine. If you choose
AUTO, the fax machine chooses the level of reduction for you.
Function
5
5
Press
,
,
. The screen displays
1
5.REDUCTION
Use or to select the reduction ratio you want — AUTO, 93%, 87%,
or 75%. Choose 100% if you don't want a reduction.
2
Set
Press when the screen displays your selection.
3
4
Stop
Press
to exit.
Recommended Reductions
If your paper is letter size (8.5" x 11"), and the incoming fax is
letter size, select 93%
A4, select 87%
legal size, select 75%.
If your paper is A4 (8.2" x 11.6"), and the incoming fax is
letter size, select 100%
A4, select 93%
If your paper is legal size (8.5" x 14"), and the incoming fax is
letter size, select 100%
A4, select 100%
legal size, select 93%.
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41
C H A P T E R S I X
Telephone
Operation
6
Dialing Options
You can use your fax machine to make voice telephone calls, by dialing manually
or by using Tel-index or One Touch or Speed Dial memory.
Manual Dialing
Manual dialing is simply pressing all of the digits of the phone number.
Hook
Pick up the handset — OR — Press
.
1
2
3
When you hear a dial tone, dial the call, using the dial pad.
Hook
If you pressed
to dial the call, pick up the handset when the other party
answers. (The speaker works only one way; the other party won’t be able to
hear you unless you pick up the handset.)
To hang up a voice call, replace the handset.
4
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42
One Touch Dialing
Hook
Pick up the handset — OR — Press
.
See
Storing One
Touch Dial
Numbers
p. 22
1
2
When you hear a dial tone, press the One Touch key of the location you want
to call.
Hook
If you pressed
to dial a voice call, pick up the handset when the other
3
4
party answers. (The speaker works only one way; the other party won’t be
able to hear you unless you pickup the handset.)
To hang up a voice call, replace the handset.
If you try to use a One Touch location with no number stored in it, you hear
a warning sound, and screen displays “NOT REGISTERED.” The display
returns to normal after 2 seconds.
Speed Dialing
See
Storing
Speed Dial
Numbers
p. 24
Hook
Pick up the handset — OR — Press
.
1
2
Speed Dial
When you hear a dial tone, press
Speed Dial number.
, then press the two-digit
Hook
If you pressed
to dial a voice call, pick up the handset when the other
3
4
party answers. (The speaker works only one way; the other party won’t be
able to hear you unless you pickup the handset.)
To hang up a voice call, replace the handset.
Hold
Hold
Press
to put a call on Hold.
1
2
3
You can put down the handset without disconnecting the call.
Pick up the fax machine handset to release the call from Hold. Picking up an
extension handset will not release the call from Hold.
Pause
Redial/Pause
Press
to insert a 3.5 second pause between numbers.
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T E L E P H O N E O P E R AT I O N
43
Tone/Pulse
If you have pulse dialing service, but need to send tone signals (for telephone
banking, for example), follow the directions below. If you have touch tone service,
you do not need this feature to send tone signals.
Lift the handset.
1
2
3
Press . Any digits dialed after this sends tone signals.
When you hang up, the fax machine returns to pulse dialing service.
Searching Telephone Index
See
Storing One
Touch Dial
Numbers
p. 22
You can search for names you have stored in One Touch and Speed Dial
memories. Names are stored alphabetically.
Tel-index
Press
, then enter the first letter of the name you’re looking for.
1
2
3
Press or to search the memory.
and
Hook
When the screen displays the name you want to call, press
voice call, pick up the handset.
, or for a
Storing
Speed Dial
Numbers
p. 24
Start
Press
to begin dialing.
4
5
Hook
If you pressed
to dial the call, pick up the handset when the other party
answers. (The speaker works only one way; the other party won’t be able to
hear you unless you pickup the handset.)
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C H AP T E R S I X
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45
C H A P T E R S E V E N
Advanced
Fax Operation
7
Sending Faxes
Quick Scan Fax Transmission
You can scan a fax into the machine’s memory to be sent as soon as the scan is
complete. This way, you don’t have to wait for the entire fax to be transmitted
before you retrieve your original.
If you get a “MEMORY FULL” message while scanning the first page of a fax,
Stop
press
to cancel the scan. If you get a “MEMORY FULL” message while
Start
scanning in a subsequent page, you’ll have the option to press
to transmit
Stop
the pages scanned so far, or to press
to cancel the Quick Scan operation.
Insert the document in the feeder.
1
Q.Scan
Press
. The screen indicates how much memory is available.
2
3
4
Enter the fax number.
Start
Press
to begin scanning the document into memory. Once the scan is
complete, the fax machine dials the call.
Daily Timer
You can use this function to send a fax at a set time every day. The setting stays
the same until you change it.
Function
7
2
Press
,
,
.
1
2
Use the keypad to enter the time in 24-hour format (for example, enter 19:45
for 7:45 PM).
Stop
Wait 2 seconds, then press
to exit.
3
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C H AP T E R S E VE N
46
Delayed Transmission
You can use this function to send a fax up to 24 hours later.
Insert the document in the feeder.
1
2
Q.Scan
You can press
normally.
to use memory transmission, or you can send your fax
Function
1
1
Press
,
,
.
3
4
Enter the time you want the fax to be sent, in 24-hour format (for example,
enter 19:45 for 7:45 PM).
Stop
Wait two seconds (the screen will display “1. TIMER”), then press . The
screen prompts you to enter the fax number.
5
MEMORY 100%
ENTER FAX NO.
Start
Enter the fax number, and press
. The fax machine will wait until the
6
time you have entered to send the fax.
Interrupting Timer and Poll Waiting
You can send a fax now, even if you have the machine set to send a fax later, or if
you have it set for Poll Waiting. However, you cannot use automatic redial or the
function mode.
Function
0
Press
,
.
1
2
Wait 2 seconds, then remove the documents that are waiting in the feeder.
INSERT DOCUMENT
Place the document you want to send now in the feeder.
Enter the number for the fax you want to send now.
Start
3
4
5
6
7
Press
.
After the transmission is finished, return the first document to the feeder.
Function
0
Press
,
to restore the timer.
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AD VAN C E D F AX O P E R AT I O N
47
Canceling a Delayed Fax
You can cancel tasks you’ve scheduled using the timer.
Function
2
Press
,
. Any waiting jobs appear on the display. If no jobs are
1
waiting, the screen displays “NO JOB WAITING.”
2.CANCEL JOB
If you have more than two jobs waiting, use or to select the job you
2
Set
want to cancel. Press when the screen displays your selection.
— OR —
If you have only one job waiting, go to step 3.
1
2
Press to cancel — OR — Press to exit without canceling.
3
4
Stop
Press
to exit.
Broadcasting
See
Setting
Using the numbers you have stored in Group, One Touch and Speed Dial memory,
you can “broadcast” faxes automatically to many different locations in a few
simple steps. (Model FAX 1170 offers 49 locations; Model FAX 1270, MFC 1770
and MFC 1780 offer 59 locations.)
Number
Groups for
Broadcasting
p. 25
Insert the document in the feeder.
1
2
3
Q.Scan
Press
. The screen displays how much memory is available.
Enter the One Touch and Speed Dial numbers (one after the other) or Group
Numbers you have stored.
Start
Press . The fax machine stores the document in memory, then transmits
4
5
it to all the numbers you entered. If a number is busy, the machine will retry.
Stop
Press
during transmission to cancel the current fax broadcast.
Overseas Mode
See
Sending
Faxes
After you send a fax using this feature, the feature turns itself off.
Insert document.
1
2
Function
pp. 33-35
1
6
Press
,
,
.
6.OVERSEAS MODE
Press or to select ON (or OFF).
3
4
5
6
Set
Press when the screen displays your selection.
Stop
Press
to exit.
Follow basic procedures to send fax.
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C H AP T E R S E VE N
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Error Re-Transmission
Sometimes there is noise or interference on the phone line, which makes it
difficult for your fax machine to transmit a fax. You can set the fax machine to
automatically retransmit (re-tx).
Function
4
5
Press
,
,
.
1
2
3
4
Press or to select ON or OFF.
Set
Press when the screen displays your selection.
Stop
Press
to exit.
Composing Electronic Cover Page
See
One Touch
and
Speed Dial
pp. 22-24
Your cover page includes the name/number stored in the One Touch or
Speed Dial memory. If you’re dialing manually, the name is left blank.
The cover page indicates the fax is from your Station ID, and the number of pages
Function
5
3
you’re sending. If you have COVERPG ON/OFF (
number of pages remains blank.
,
,
) ON, the
You can select a comment to include on your cover page.
1.COMMENT OFF
See
Setting
Station ID
p. 20
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
Instead of using one of the comments above, you can enter up to two customized
messages, each 27 characters long. Use the chart on page 21 to help enter
characters.
To Create a Custom Comment
Function
7
7
Press
,
,
.
1
Use or to choose position 5 or 6 for your customized comment and
2
Set
press
.
Set
Use the keypad to enter your customized comment and press
.
3
4
Stop
Press
to exit.
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Always Send Cover Page
Make sure station I.D. is set up (p. 20). This feature does not work unless the
Station I.D. is set up.
You can set the machine to send a cover page whenever you send a fax. The
number of pages in your fax is not included when you use this setting.
Function
5
3
Press
,
,
.
1
2
Press or to select.
COVERPAGE:OFF
COVERPAGE:ON
Set
Press when the screen displays your selection. (If you select ON, a
3
4
coverpage is always sent when you send a fax.)
If you selected ON, you must select a comment. Use or to view
possible selections. (You can select a custom comment, instead.)
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
5.(USER DEFINED)
6.(USER DEFINED)
Set
Press when the screen displays your selection.
5
6
Stop
Press
to exit. Now, whenever you insert a document in the feeder, the
screen displays “COVERPAGE ON” before prompting you to dial.
Temporary Cover Page
Make sure station I.D. is set up (p. 20). This feature does not work unless the
Station I.D. is set up.
You can set the fax to send a cover page with a particular document. This cover
page will include the number of pages in your document.
Insert the document in the feeder.
1
2
3
4
Function
1
7
Press
,
,
.
Press or to select ON (or OFF).
Set
Press when the screen displays your selection.
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C H AP T E R S E VE N
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Press or to view comment selections.
5
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
5.(USER DEFINED)
6.(USER DEFINED)
Set
Press when the screen displays your selection.
6
7
Enter two digits to indicate the number of pages you are sending (enter
0
0
to leave number of pages blank).
Stop
Wait 2 seconds, then press
.
8
9
10
Enter the fax number you’re calling.
Start
Press
.
Printing a Cover Page
Before printing a cover page, make sure the Station ID is set up. See page 20.
Function
3
4
Press
,
,
.
1
2
Start
Press . Your fax machine prints a copy of your cover page.
Call Reservation
You can send a fax and let the other party know that you want to speak to him
after the fax transmission is complete. The other fax machine will ring as if it
were receiving a telephone call; if the other party picks up the handset, your fax
machine will ring. Lift the handset to have a conversation.
If you set Call Reservation and Call Back message to ON, your fax machine leaves
a message if the other party does not answer.
Insert the document in the feeder.
1
2
Function
1
3
Press
Reservation.
,
,
. The screen displays the current setting for Call
CALL RESERVE:ON
CALL RESERVE:OFF
Press or to select ON (or OFF).
3
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Set
If you set Call Reservation to ON, press when the screen displays your
4
selection. The screen displays the current setting for Call Back Message.
CALL BACK:OFF
CALL BACK:ON
Press or to select ON (or OFF) for Call Back Message.
5
6
7
8
9
Set
Press when the screen displays your selection.
Stop
Press . The screen prompts you to enter the fax number you want to call.
Start
Enter the fax number, and press
.
If you’ve set Call Reservation to ON, pick up your handset if the fax machine
rings.
You cannot use auto redial with Call Reservation. You cannot use Call
Reservation with Delayed Transmission or with Polling. You must register your
Station ID number to set Call Back Message to ON.
Print Call Back Message
Function
3
5
Press
Press
,
,
.
1
2
Start
.
Next-Fax Reservation
Even if your fax is receiving another fax, you can set your machine to send your
next fax. This way, you don’t have to wait for it to finish sending or receiving the
other fax. You can dial this fax call manually, or by using Redial, One Touch,
Speed Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the
memory location — not the name of the person you’re calling — is displayed.)
Resolution
Insert the documents in the feeder. If necessary, press
resolution.
to adjust
1
Enter the fax number.
2
3
4
Start
Press
.
Set
Press . The screen displays
NEXT-FAX RESERVD
Stop
To cancel the reservation, remove the documents and press
.
5
You can’t use this feature if there is a document waiting in the feeder (possibly for
Delayed Transmission or Poll Waiting), or when the timer has been interrupted.
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52
Multiple Resolution Transmission
Use this feature to select separate resolution settings for each page of the fax
you're sending. This could be useful if you're sending a fax with photos and
letters, or some pages with small print and others with normal print. Resolution
settings return to STANDARD after the fax is sent.
Function
1
5
Insert documents in feeder, then press
,
,
.
1
2
3
4
Set
Use or to select resolution for page 1, then press
.
Stop
Repeat Step 2 for subsequent pages. Press
when you're finished.
Start
Enter the fax number you're calling, and press
.
Receiving Faxes
Operation from Extension Telephone
If you answer a fax call on an extension phone, you can make your fax machine
take over by using the Activation Code. When you press the Activation Code
See
F/T Ring
Time
5
1
, the fax machine starts to receive a fax.
p. 38
If the fax machine answers a voice call and double-rings for you to take over, use
5
1
the Deactivation Code
to take the call at an extension phone.
See
Easy Receive
p. 36
If you answer a call, and no one is on the line, assume you’re receiving a fax. At
Start
the fax machine phone, press , then hang up. At an extension phone, press
5
1
, wait for fax receiving tones (chirps), then hang up. (Your caller will
Start
have to press
to send the fax.)
For F/T (Fax/Tel) Mode Only
When the machine is in F/T mode, it will use the F/T Ring Time (double ringing)
to alert you to a voice call. If you’re at the fax machine, you can lift the handset
to answer.
If you’re at an extension phone, you’ll need to lift the handset during the F/T
5
1
Ring Time and press
between the double rings. If no one is on the
line, or if someone wants to send you a fax, send the call back to the fax machine
5
1
by pressing
.
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53
Changing Remote Codes
Remote Codes might not work with some telephone systems. The preset Activation
5
1
5
1
Code is
. The preset Deactivation Code is
.
If you are always disconnected when accessing your TAD remotely, try changing
5
1
the Activation Code from
to
and the Deactivation Code
5
1
9
9
9
from
to
.
To change Remote Codes
Function
7
5
Press
,
,
.
1
2
Press or to select ON or OFF.
REMOTE ACT.:ON
Set
Press when the screen displays the setting you want.
3
4
If you want to, enter a new Remote Activation Code, then wait 2 seconds.
*
ACT.CODE: 51
If you want to, enter a new Remote Deactivation Code, then wait 2 seconds.
5
6
DEACT.CODE:#51
Stop
Press
to exit.
Printing a Fax in Memory (Only for
FAX 1270, MFC 1770 and MFC1780)
See
Setting Fax
Storage
If you have fax storage ON for remote retrieval, you can still print a fax in the
memory when you are at your machine:
8
4
p. 59
Press
Press
Press
.
1
2
3
Start
Stop
.
.
Distinctive Ring
This fax machine feature lets you use the Distinctive Ring subscriber service
offered by some telephone companies, which allows you to have several telephone
numbers on one phone line. Each phone number has its own Distinctive Ring
pattern, so you know which phone number is ringing. This is one way you can
have a separate phone number for your fax machine.
Your fax machine has a Distinctive Ring function, allowing you to dedicate one
phone number just for receiving faxes. You’ll need to follow the directions below
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C H AP T E R S E VE N
54
to “register” the Distinctive Ring pattern, so your fax machine can recognize its
incoming calls. You will need another person standing by on another line to help
you with Step 6 of this registration.
You can change or cancel the Distinctive Ring pattern at any time. You can switch
it off temporarily, then turn it back on. When you get a new fax number, make
sure you reset this function.
You can register only one Distinctive Ring pattern with the fax machine. Some
ringing patterns cannot be registered.
■ The fax machine will answer only calls to its registered number.
■ To have your TAD answer only the main number, the fax machine must be in
MANUAL Mode.
■ In F/T Mode or FAX ONLY, the fax machine will answer all numbers on the
phone line.
Registering the Distinctive Ring phone number
Disconnect the fax machine from any TAD or telephone company Voice Mail.
1
2
Have someone ready to call the Distinctive Ring number you’re
assigning to the fax machine.
Function
6
6
Press
,
,
.
3
4
5
6
Press or to select the SET Mode.
Set
Press
.
Stop
Press . The screen displays
D/R SET MODE
.
Now, another person must call the fax number.
Stop
If you want to exit this programming, press
. Settings
remain unchanged.
When the fax machine rings, listen for the ring pattern, and make sure it’s
the one you want for the fax machine.
7
If it is, wait until the screen displays
PICK UP TO SET
.
Start
Lift the fax machine handset and press . The screen displays
8
9
“REGISTERED.” (If the incorrect distinctive ring number was called, press
Stop
to cancel.)
Hang up.
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55
The machine must be in MANUAL mode before someone calls.
Once you’ve registered the Distinctive Ring number in your fax machine, you can
turn this feature ON or OFF. To change the setting, follow steps 1 to 4 above,
selecting ON or OFF.
Caller ID
The Caller ID feature of this machine lets you use the Caller ID subscriber service
offered by many local phone companies. This service provides you, by means of
the screen display, the name or telephone number of your caller as the line rings.
After two rings, the screen displays the telephone number of your caller (or name,
if available). Once you pick up the handset, the Caller ID information disappears
from the screen, but the call information remains stored in the Caller ID memory.
■ You will see the first 16 characters of the number or name.
■ OUT-OF-AREA display means call originates outside your Caller ID service area.
■ PRIVATE CALL display means the caller has intentionally blocked
transmission of information.
■ CALL PICKUP display remains on screen when no Caller ID information was
See
Printing
Reports and
Lists
transmitted.
If both the name and number are received, the screen displays only the name.
You can print a list of Caller ID information received by your fax machine.
pp. 65-66
Caller ID service varies with different carriers. Call your local phone company to
determine what kind of service is available in your area.
Caller ID memory stores information for up to thirty calls; when the thirty-first
call comes in, information about the first call is erased. You can scroll through
Caller ID information to review those calls made to your fax machine.
Function
6
7
Press
,
,
.
1
2
Set
Press . The screen displays the number of the most recent call, and the
call information.
Press or to scroll through the Caller ID memory.
3
4
Stop
Press
to exit.
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56
Clearing Caller ID Information
Clear
Press
when the screen displays the Caller ID information you want to erase.
Polling
Polling is the process of retrieving faxes from another fax machine. You can use
your fax machine to “poll” other machines, or you can have someone poll your
machine.
All parties involved in polling need to set up their fax machines to accommodate
polling. When someone polls your machine to receive a fax, they pay for the call;
if you poll someone’s fax machine to receive a fax, you pay for the call.
Some fax machines do not respond to the polling function.
Setup to Poll Another Fax
Make sure no documents are in the feeder.
1
2
3
4
Function
1
2
Press
Wait 2 seconds.
The screen displays
,
,
.
POLLING:OFF
Press or to choose ON.
Set
.
5
6
7
Press
Press
.
Stop
.
The screen prompts you to enter the fax number you want to poll, and then
Start
to press
.
ENTER FAX NO.
PRESS START KEY
Enter the fax number you are polling.
8
9
Start
Press
.
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57
Setup to Be Polled (Poll Waiting)
Place document in feeder.
1
2
3
4
Function
1
2
Press
Wait 2 seconds.
The screen displays
,
,
.
POLLING:OFF
Press or to choose ON.
Set
.
5
6
7
8
Press
.
Stop
Start
Press . The screen prompts you to press
.
Start
Press
and wait for the fax to be polled.
Delayed Polling
You can set your fax machine to begin polling at a later time.
Make sure no documents are in the feeder.
1
2
3
Function
1
2
Press
Wait 2 seconds.
The screen displays
,
,
.
POLLING:OFF
Press or to choose ON.
Set
.
4
5
6
Press
.
See
Interrupting
Timer and
Poll Waiting
p. 46
1
Press . The screen prompts you to enter the time you want to begin polling.
SET TIME=00:00
Enter the time (in 24-hour format) you want to begin polling. For example,
enter 21:45 for 9:45 PM.
7
8
Stop
Wait 2 seconds, then press . The screen prompts you to enter the fax
number you are polling.
ENTER FAX NO.
PRESS START KEY
Enter the fax number (you can use One Touch or Speed Dial, or dial
manually).
9
Start
Press . The fax machine makes the polling call at the time you entered.
10
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C H AP T E R S E VE N
58
Copy Functions
See
p. 34
Your fax machine cannot scan anything closer than one-eighth inch from the
edge of the paper. Set the resolution to S.FINE or PHOTO.
Place document face down in the feeder.
1
2
Copy
Copy
Press
. (You can press
again for faster response — otherwise,
copying begins in about 5 seconds.)
Do not pull on the paper while copying is in progress.
Multiple Copies
You can make multiple copies using your fax machine, and you can choose
whether the copies will be STACKED (all copies of page 1, then all copies of
page 2, etc.) or SORTED(collated).
Place the document face down in the feeder.
1
2
Copy
If you want copies “stacked”, press
.
— OR —
Sort
If you want copies “sorted” (collated), press
Enter the number (1-99) of copies you want.
Copy
.
3
4
Press
.
Copy
If you selected SORT and get a “Memory Full” message, press
to copy the
Stop
portion that is in memory, or press
to cancel.
Reducing and Enlarging Copies
When making copies, you can reduce or enlarge the size of the printed image. To
reduce to the size of your selected paper automatically, select AUTO. To select a
reduction ratio, choose 93%, 87%, 75%, or 50%. To enlarge a document, select
150%, 125% or 120%. To print a document at its original size, select 100%.
Insert the document face down in the feeder.
1
2
3
4
5
Enlarge/Reduce
Press
.
Use or to choose a reduction ratio setting.
Copy
Sort
Press
— OR — , if you want sorted copies.
9
Enter the number (1-99) of copies you want. For example, press for nine
copies.
Copy
Press
.
6
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59
C H A P T E R E I G H T
Remote Fax
Options
8
Remote Fax Options
These instructions in this chapter are for Models FAX 1270, MFC 1770 and
MFC 1780.
Setting Fax Storage
If you set Fax Storage to ON, you will be able to retrieve fax messages from
another location, using Fax Forwarding, Paging, or Remote Retrieval functions.
The screen will indicate when you have a fax stored in memory.
Function
8
1
Press
,
,
. The screen prompts you to choose a fax setting.
1
FAX STORAGE:OFF
SELECT & SET
Press or to select ON or OFF.
2
3
4
Set
Press when the screen displays your selection.
Stop
Press
to exit.
If there are faxes in memory when you turn the Fax Storage OFF, the screen
prompts you to erase any faxes in memory.
ERASE ALL FAX?
1.YES 2.NO
See
Printing a Fax in
Memory (Only
for FAX 1270,
MFC 1770 and
MFC 1780)
1
If you press , all fax data is erased and Fax Storage is turned off. If you press
2
, data is not erased, and Fax Storage remains on.
p. 53
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60
Paging/Fax Forwarding
You cannot use Paging and Fax Forwarding at the same time.
Programming Paging Number
When Paging is selected, your fax machine dials the pager number you’ve
programmed, and dials your Personal Identification Number (PIN) when
connected, to activate your pager and let you know you have a fax message in the
memory.
Function
8
2
Press
,
,
.
1
2
Press or until the screen displays
PAGING
Set
Press . The screen prompts you to enter your pager number.
3
4
PAG#:
ENTER & SET
Enter your pager phone number (up to 20 digits) followed by
not include the area code if it is the same as that of your fax machine. For
. Do
1
8
0 0
5
5 5
1
2 3
4
example,
.
Set
Press
.
5
6
Redial/Pause
If your pager requires a PIN, enter the PIN, press , press
your fax machine telephone number, then press For example,
, enter
Redial/Pause
1 2
3
4 5
1 8
0
0 5
2
1 2
8
4
6
.
— OR —
Redial/Pause
If you do not need a PIN, press
, enter your fax number, then press
Redial/Pause
1 8
0
0 5
2
1 2
8
4
6
. For example,
.
Set
Press
Press
.
7
8
Stop
to exit.
You cannot change a Paging number or PIN remotely.
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R E MO T E F AX O P T I O N S
61
Programming a Fax Forwarding Number
When Fax Forwarding is set to ON, your fax machine stores the received fax in
memory, then dials the fax forwarding number you’ve programmed, and forwards
the fax message.
Function
8
2
Press
,
,
.
1
2
Press or until the screen displays
FAX FWD
Set
Press . The screen prompts you to enter the number of the fax machine
3
where faxes will be forwarded.
FWD#:
ENTER & SET
Enter the forwarding number (up to 20 digits).
4
5
6
Set
Press
Press
.
Stop
to exit.
Remote Retrieval
You can call your machine from any fax machine using touch tone and use a
Remote Retrieval Access Code and other button presses to retrieve fax messages.
Changing Remote Retrieval Access
Code
Enter your Remote Retrieval Access Code when the fax machine picks up your
call, so you can access features remotely. The access code is preset to 1 5 9 ✳, but
you can change this.
Function
8
3
Press
,
,
.
1
2
Enter a three-digit number from 000 to 999, then . You must end the
Remote Access Code with . Do not use the same digits that appear in your
Remote Activation or Deactivation Code (page 53).
Set
Press
Press
.
3
4
Stop
to exit.
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C H AP T E R E I G H T
62
Using Remote Retrieval Access Code
Dial your fax number from a touch tone phone.
1
2
When your fax machine answers and beeps, immediately enter your Remote
Retrieval Access Code (159✳).
Your fax machine signals the kinds of messages received:
1 long beep — Fax message(s)
3
No beeps — no messages.
Your fax machine then prompts you with two short beeps to enter a
command. If you wait longer than 30 seconds to enter a command, your
machine hangs up. If you enter an invalid command, your machine beeps
three times.
4
9
0
Press
to reset your machine when you finish.
5
6
Hang up.
Remote Commands
Follow the commands below to access features remotely. When you call the fax
machine and enter your Remote Retrieval Access Code (159✳), the system will
signal you with two short beeps to enter a remote command.
Change Paging/Fax Forwarding Setting
9
5
Press
then to
Turn feature off — Press
.
1
.
2
Enter Fax Forwarding — Press
.
3
Enter Paging — Press
.
4
Program Fax Forward Number — Press , then retrieve Memory Status
List (see page 64).
5
Confirm Fax Forward Number — Press
.
6
Turn Fax Storage ON — Press
Turn Fax Storage OFF — Press
.
7
.
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63
Retrieve a Fax
9
6
Press
then to
Print a Memory Status List — Press
1
.
2
0
0
Retrieve all faxes — Press
.
2
Retrieve specific fax — Press , then enter number of the fax message,
0
0
then press
.
3
Erase all fax messages — Press
.
Check the Receiving Status
9
7
Press
then for
Fax messages — Press
1
.
1 Long Beep — Received messages.
3 Short Beeps — No messages.
Change Answer Mode
9
8
Press
then for
1
2
3
TAD — Press
F/T — Press
FAX — Press
.
.
.
Exit Remote Operation
9
0
Press
Retrieving Memory Status List
and Fax Messages
You can retrieve the Memory Status List from a remote fax machine, and see if
you have any fax messages. You can then use this list to retrieve specific fax
messages.
Dial your fax number.
1
2
When you hear the beep, immediately enter your Remote Retrieval Access
Code (159✳).
9
6
1
When you hear 2 short beeps, press
.
3
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C H AP T E R E I G H T
64
Start
When you hear the fax tones, press . (Don’t hang up if you also want to
retrieve messages; if you just want to check the Memory Status List, hang up
4
Start
after you press .)
The remote fax machine prints the Memory Status List.
5
6
9
6
2
As soon as you hear 2 beeps, press
, then enter the two-digit
0
0
number of the fax message you want to retrieve, followed by
to end
0
2
0
0
(for example, enter
for message 2). To print all fax messages,
0
0
press
.
Start
When you hear the fax tones, press
Hang up the phone you’re using.
.
7
8
9
The remote fax machine prints the fax messages.
Changing Fax Forwarding Number
Dial your fax number.
1
2
When you hear the beep, immediately enter your Remote Retrieval Access
Code (159✳).
9
5
4
When you hear 2 short beeps, enter
.
3
4
Enter the new telephone number of the fax machine where you want your
fax messages forwarded (up to 20 digits). You cannot use and as dial
numbers. Use
to enter a dialing pause between digits.
Press after you enter the new number.
5
6
7
8
9
6
1
When you hear 2 short beeps, press
.
Start
When you hear fax tones, press . Do not hang up the handset.
The remote fax machine prints the Memory Status List so you can check that
the new forwarding number is correct.
9
5
5
If the new number is correct, press
after the 2 beeps
9
— OR —
9
5
4
If the new number is incorrect, enter
Hang up.
to return to Step 4.
10
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65
C H A P T E R N I N E
9
Fax Machine Activity
You can print the following lists and reports:
Activity Report lists information
about the last 30 incoming and
outgoing faxes. TX means Transmit;
RX means Receive.
1.ACT.REPORT
Lists names and numbers stored in
One Touch and Speed Dial memory,
in numerical order.
2.ALL DIAL
ALL DIAL list (above), alphabetically.
Check cover page format.
3.TEL.INDEX
4.COVERPAGE
Check Call Back Message format.
5.CALL BACK MSG
Lists settings for USER OPTIONS,
TEL OPTIONS, SETUP SYSTEM,
REMOTE FAX OPTIONS.
6.USER OPTIONS
Choose if you want a Transmission
Verification Report printed after all
faxes you send.
7.XMIT REPORT
Lists summary information and
amount of occupied memory.
8.MEMORY STATUS
Lists Caller ID names/numbers, and
time and date of call.
9.CALLER ID
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C H AP T E R N I N E
66
To print a report
Function
3
Press
,
.
1
2
Enter the number (see list above) of the report you want to print. For
example, press to print the TEL-INDEX.
3
Start
Press
Press
.
3
4
Stop
to exit.
Activity Report Interval
You can set the fax machine to print activity reports at specific intervals (6, 12, 24
hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by
following the steps in the previous section.
Function
7
3
Press
,
,
. The screen displays the current interval setting.
1
ACT.RPT.:OFF
Press or to choose your setting. If you choose 7 days, the screen
prompts you to choose a day at which to begin the 7-day countdown.
2
Set
When the screen displays the setting you want, press
.
3
4
Enter the time to begin printing, in 24-hour format. (For example, enter
19:45 for 7:45 PM).
Wait 2 seconds.
5
6
Stop
Press
to exit.
Transmission Verification (Xmit) Report
You can use the Xmit Report as proof that you sent a fax. This report lists the
name or fax number of the receiving party, the time and date of transmission,
and if the transmission was successful.
When the feature is OFF, the report is printed automatically only if there’s an
error during transmission. If the report indicates NG, send the document
again. If the report indicates you should check the readability of certain pages,
resend those pages.
When the feature is ON, the report is printed with every fax you send.
Function
3
7
Press
,
,
.
1
2
3
4
Press or to select ON (or OFF).
Set
Press
Press
.
Stop
to exit.
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67
C H A P T E R T E N
10
Standard Telephone and
FCC Notices
These notices are in effect on models
sold and used in the United States only.
This equipment is hearing aid and volume control compatible.
When programming emergency numbers and/or making test calls
to emergency numbers:
■ Remain on the line and briefly explain to the dispatcher the reason for the
call before hanging up.
■ Perform such activities in the off-peak hours, such as early morning or
late evening.
This equipment complies with Part 68 of FCC Rules. On the rear panel of this
equipment is a label that contains, among other information, the FCC
Registration Number and Ringer Equivalence Number (REN) for this equipment.
You must, upon request, provide this information to your telephone company.
You may safely connect this equipment to the telephone line by means of a
standard modular jack, USOC RJ11C.
An FCC compliant telephone cord with a modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone line or
premises wiring using a compatible modular jack that is Part 68 compliant. See
the Installation section of this manual for details.
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C H AP T E R T E N
68
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have those devices ring when your telephone number is
called. In most, but not all areas, the sum of the RENs of all devices connected to
one line should not exceed five (5). To be certain of the number of devices you
may connect to your line, as determined by the REN, you should contact your
local telephone company to determine the maximum REN for your calling area.
If your fax damages the telephone line, the telephone company may discontinue
your service temporarily. If possible, they will notify you in advance. But if
advanced notice is not practical, you will be notified as soon as possible. You will
be informed of your right to file a complaint with the FCC.
Your telephone company may make changes to its facilities, equipment,
operations or procedures that could affect the proper functioning of your
equipment. If they do, you will be notified in advance to give you an opportunity
to maintain uninterrupted telephone service.
If you experience trouble with this fax machine, please contact a Brother
Authorized Service Center for information on obtaining service or repair. The
telephone company may ask that you disconnect this equipment from the line
until the problem has been corrected or until you are sure that the equipment is
not malfunctioning.
If you are not able to solve a problem with your fax machine, contact Brother at
USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1-514-685-6464 (voice)
International ENERGY STAR®
Compliance Statement
®
The purpose of the International ENERGY STAR Program is to promote the
development and popularization of energy-efficient office equipment, which
includes computers, monitors, printers, facsimile receivers and copy machines
®
world-wide. As an ENERGY STAR Partner, Brother has determined that this
®
product meets the ENERGY STAR guidelines for energy efficiency.
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I MP O R T AN T I N F O R MAT I O N
69
WARNING
For protection against the risk of electrical shock, always disconnect all cables
from the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone
company or connected to party lines.
Federal Comission Compliance Notice
(For USA Only)
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the fax equipment and the receiver.
■ Connect the fax equipment on a separate circuit.
■ Consult with the dealer or an experienced radio/TV technician for help.
Industry Canada Compliance Statement
(For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
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C H AP T E R T E N
70
Important Safety Instructions
Read all of these instructions.
1
2
3
4
Save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water.
5
6
Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
Slots and openings in the cabinet and the back or bottom are provided for
ventilation; to ensure reliable operation of the product and to protect it from
overheating, these openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation
unless proper ventilation is provided.
7
This product should be operated from the type of power source indicated on
the label. If you are not sure of the type of power available, consult your
dealer or local power company.
8
9
This product is equipped with a 3-wire grounding type plug, a plug having a
third (grounding) pin. This plug will fit into only a grounding-type power
outlet. This is a safety feature. If you are unable to insert the plug into the
outlet, contact your electrician to replace your obsolete outlet. Do not defeat
the purpose of the grounding-type plug.
Do not allow anything to rest on the power cord. Do not place this product
where people can walk on the cord.
10
11
If an extension cord is used with this product, make sure that the total
ampere ratings on the products plugged into the extension cord do not
exceed the extension cord ampere rating. Also, make sure that the total of all
products plugged into the wall outlet does not exceed 15 amperes (USA only).
Do not place anything in front of the machine that will block received faxes.
Do not place anything in the path of received faxes.
12
13
Do not touch a document during printing.
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I MP O R T AN T I N F O R MAT I O N
71
Never push objects of any kind into this product through cabinet slots, since
they may touch dangerous voltage points or short out parts resulting in a risk
of fire or electric shock. Never spill liquid of any kind on the product.
14
15
Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points and/or other risks, and
may void your warranty. Refer all servicing to Brother Authorized Service
Personnel. A list of Brother Authorized Service Centers has been included for
your convenience, or you may contact the following Customer Service
numbers for your nearest Brother Authorized Service Center:
USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-521-2846 (Fax-Back System)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
1-800-681-9838 (Fax-Back System)
From within Montreal: 1-514-685-6464 (voice)
Unplug this product from the wall outlet and refer servicing to Brother
Authorized Service Personnel under the following conditions:
16
A When the power cord is damaged or frayed.
B If liquid has been spilled into the product.
C If the product has been exposed to rain or water.
D If the product does not operate normally when the operating instructions
are followed. Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician
to restore the product to normal operation.
E If the product has been dropped or the cabinet has been damaged.
F If the product exhibits a distinct change in performance, indicating a
need for service.
To protect your product against power surges, we recommend the use of a
power protection device (Surge Protector).
17
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C H AP T E R T E N
72
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications
and materials contained herein and shall not be responsible for any damages
(including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the
publication.
Brother cannot accept any financial or other responsibilities that may be the
result of your use of this information, including direct, special or consequential
damages. There are no warranties extended or granted by this document.
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link® is a registered trademark of Brother Industries, Ltd.
IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of International
Business Machines Corporation.
Visioneer PaperPort is a registered trademark of Visioneer, Inc.
Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.
Windows and Windows NT are registered trademarks of Microsoft in the U.S. and
other countries.
All other terms and brand and product names mentioned in this
manual are registered trademarks of their respective companies.
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73
C H A P T E R E L E V E N
Maintenance and
Troubleshooting
11
Fax-Back System
Brother Customer Service has installed an easy-to-use Fax-Back™ System, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling.
If you can’t resolve a difficulty with your fax machine using this manual, call
our Fax-Back System, and follow the voice prompts to receive faxed instructions
about using the system, and an index of Fax-Back subjects.
USA:
1-800-521-2846
From within Canada: 1-800-681-9838
The Brother Fax-Back System number (USA only) has been preprogramed on
01
One Touch key .
Brother on the World Wide Web
You can find more information about Brother products, from product specification
sheets to Frequently Asked Questions (FAQs), on the World Wide Web at
Brother Bulletin Board
Brother’s Bulletin Board Number are
USA:
1-888-298-3616
From within Canada: 1-514-685-2040
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C H AP T E R E L E VE N
74
Error Messages
You may occasionally encounter a difficulty with your fax machine or telephone
line. If this happens, your fax machine often identifies the problem and displays
an error message. The list below explains the most common error messages.
If you need additional help, call the Brother Fax-Back System at
USA:
1-800-521-2846
From within Canada: 1-800-681-9838
CLEAN UP SCANNER
The scanner is dirty; clean the white roller and the glass strip under the roller with
isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to
release the white roller; be sure to lock them in place when you’re through.
During cleaning, we recommend you unplug the power cord for safety.
COMM.ERROR
A poor quality phone line resulted in a communications error. Try the call again.
CONNECTION FAIL
You have requested a polling call from another party, but the other fax machine is
not in Poll Waiting mode.
COVER OPEN
The cover is not completely closed.
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MAI N T E N AN C E AN D T R O U B L E S H O O T I N G
75
DISCONNECTED
The other party has disconnected during a call or fax. Try calling the other party.
DOCUMENT JAM
The documents were not inserted or fed properly, or were too long.
Open the front cover.
1
2
3
4
5
Lift the two release levers to release the white roller.
Pull the document toward the front of the machine.
Lock the levers back in place.
Stop
Close the cover and press
.
Front Cover
MACHINE ERROR XX
and
PRESS STOP KEY
Contact Brother Customer Service at
USA:
1-800-284-4329 (voice)
From within Canada: 1-800-853-6660 (voice)
From within Montreal: 1-514-685-6464 (voice)
NO RESPONSE/BUSY
The number you called does not answer or is busy. You may also have reached a
number not connected to a fax. Check the number and call again.
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C H AP T E R E L E VE N
76
NOT REGISTERED
You’ve tried accessing a One Touch or Speed Dial location with no number
assigned to it. See pages 22 and 24 for information about storing One Touch or
Speed Dial numbers.
PRINTER FAULT
The recording head has overheated. Unplug the machine and wait 30 minutes
for it to cool.
CHECK PAPER
The recording paper is jammed in the printer.
Unplug the power cord.
1
2
3
4
Open the recording paper cover and remove any paper.
Push the OPEN button to open the top cover.
Pull the jammed paper gently from the recording paper feeder toward the
back of the machine. If the paper remains jammed, then pull it toward the
front of the machine.
Close the cover.
5
6
Reset the recording paper.
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MAI N T E N AN C E AN D T R O U B L E S H O O T I N G
77
SCANNER ERROR
Try cleaning the white roller and the glass strip under the roller. During cleaning,
we recommend you unplug the power cord. If you still get a scanner error, contact
Brother Customer Service at
USA:
1-800-284-4329 (voice)
From within Canada: 1-800-853-6660 (voice)
From within Montreal: 1-514-685-6464 (voice)
We recommend that you clean the scanner routinely.
If You Are Having Difficulty with Your
Fax Machine
If you think there is a problem with your fax machine, make a copy first. If the
copy looks good, the problem is probably not your fax machine. Check the
difficulties below and follow the troubleshooting tips.
Printing or Receiving Faxes
Condensed Print and Horizontal Streaks;
Top and Bottom of Sentences Cut Off
If your copy looks good, you probably had a bad connection, with static or
interference on the phone line. If the copy looks bad, clean the scanner area.
If there is still a problem, call Brother Customer Service at 1-800-284-4329
(USA) or 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from
within Montreal).
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C H AP T E R E L E VE N
78
Vertical Black Lines When Receiving
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax
machine. If the problem continues, call Brother Customer Service at
1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada) or
1-514-685-6464 (from within Montreal).
Phone Line or Connections
Fax Machine Does Not Answer When Called
Make sure the fax machine is in the correct receiving mode for your setup
(either FAX Only or FAX/TEL). Check for dial tone. If possible, call your fax
machine to hear it answer. If there is still no answer, check the telephone line
cord connection. Connect a standard telephone handset to the fax machine’s
telephone jack. If there is no ringing when you call your
fax machine, call your Telephone Company to check the line.
No Dial Tone on the Handset
Hook
Press
— OR — Lift the handset. If you hear no dial tone, check
telephone line cord connections at the fax machine and wall jack. Check
that the handset is connected to the fax machine’s handset jack. Test the wall
jack with another single line telephone. If no dial tone on the wall outlet,
call your Telephone Company.
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MAI N T E N AN C E AN D T R O U B L E S H O O T I N G
79
Sending Faxes
Poor Transmitting Quality
Try changing your resolution to FINE or SUPERFINE (see “Resolution”
p. 34). Make a copy to verify the fax machine’s scanner operation.
Dialing Does Not Work
Check for a dial tone.
Change TONE/PULSE setting (see “Setting Dialing Mode (Tone/Pulse)”
p. 19).
Check all line cord connections, and make sure the curled handset cord is
not in the EXT jack.
Check power cord connection.
Hook
Send a manual fax by pressing
— OR — Lifting the handset, and
Start
dialing the number. Wait to hear fax receiving tones before pressing
.
Vertical Black Lines When Sending
Use your fax machine to make a copy. If the copy shows the same problem,
the scanner area is dirty. Lift the front cover and check the document path.
Clean the scanner’s white roller and the glass strip under the roller using
isopropyl alcohol and a lint-free cloth (see p. 74).
Handling Incoming Calls
See
For FAX/TEL
Mode Only
p. 52
Double Ring in FAX/TEL Mode
The fax machine knows the incoming call is not a fax so it is signaling you
to answer the telephone call. Pick up the fax machine handset or answer
from an extension phone and press your fax machine’s Deactivation Code
(default setting is #51).
Transferring a Call to the Fax Machine
Start
If you have answered the fax machine handset, press , and hang up
immediately.
If you answered at an extension phone, press your three-digit Activation Code
(the factory setting is ✳51). When your fax machine answers, hang up.
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C H AP T E R E L E VE N
80
Fax Machine “Hears” Voice as CNG Tone
See
Easy Receive
p. 36
If your fax machine is set to Easy Receive ON, and it answers voice calls by
trying to receive a fax, try turning Easy Receive to OFF.
Transmission Verification Report Prints “Result: NG”
There is probably temporary noise or static on the phone line. Try sending
the fax again. If the problem continues, call your Telephone Company to
check your phone line.
Custom Features on a Single Line
If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an answering
machine, alarm system or any other custom feature on a single phone line
with your fax machine, it may create a problem sending or receiving fax
data.
For Customer Service
USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
From within Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
From within Montreal: 1 514-685-6464 (voice)
To Order Brother Accessories
If you have a Visa, MasterCard, Discover or American Express credit card, you
can order accessories directly from Brother.
USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
From within Canada: 1-800-668-2768 (voice)
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81
Index
A
Access Codes (Using) ......................................... 62
Accessories and Supplies.................................... 85
Activity Report.................................................... 65
Activity Report Interval ...................................... 66
All Dial List .........................................................65
Alternating Displays........................................... 28
Answering Machine (TAD) ................................ 16
Answer Mode .......................................................35
Assembly ...............................................................9
Automatic Document Feeder (ADF) .................. 33
Automatic Redial ............................................... 35
Automatic Transmission.................................... 35
Connect (External Telephone).......................... 18
Connect (Handset) ............................................ 12
Connect (Power Cord)....................................... 12
Connect (TAD)................................................... 16
Connect (Telephone Line)................................. 13
Contrast ..............................................................34
Copy ....................................................................58
Cover Page ..........................................................48
Cover Page (Always Send) ................................. 49
Cover Page (Message) ....................................... 49
Cover Page (Temporary) ................................... 49
Cover Page (Printing) ....................................... 50
Credit Card Numbers (Using) ........................... 23
B
D
Beeper Volume ................................................... 26
Broadcasting (Send) ......................................... 47
Broadcasting (Set Up Groups) .......................... 25
Brother Numbers ............................................... 86
Daily Timer.........................................................45
Date and Time (Setting) ................................... 19
Delayed Transmission........................................ 46
Distinctive Ring ................................................. 53
Document ...........................................................33
DOCUMENT JAM................................................ 75
C
Call Back Message ............................................. 50
Call Reservation................................................. 50
Caller ID .............................................................55
Caller ID (Clearing) .......................................... 56
Caller ID (Printing) .......................................... 65
Caller ID (Viewing) ........................................... 55
Canceling Job..................................................... 47
Chain Dialing .................................................... 23
CHECK PAPER ................................................... 76
CLEAN UP SCANNER ......................................... 74
CNG tones .............................................................2
E
Error Correction Mode (ECM)............................. 3
Easy Receive........................................................36
Enlarging Copy.................................................. 58
Entering Text ..................................................... 20
Error Messages................................................... 74
F
FAX/TEL Mode ................................................... 35
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I N D E X
82
N
FAX/TEL (F/T) Ring Time................................. 37
Fax Forwarding ................................................. 60
Fax Forwarding (Changing Number)............... 64
FAX ONLY Mode.................................................. 35
Fax Receive Code ............................................... 52
Fax Redial...........................................................35
Fax Storage .........................................................59
Fax Tones and Handshake .................................. 2
Fax-Back System ............................................... 73
FCC Notices .........................................................67
Function Mode................................................... 27
Function Selection Table................................... 28
Next-Fax Reservation ........................................ 51
O
On-Screen Programming.................................. 27
One Touch (Changing)..................................... 25
One Touch Dial (Storing Numbers).................. 22
One Touch Dialing ............................................ 42
Outgoing Message (Recording) ........................ 17
Overseas Mode ................................................... 47
P
Packing List ..........................................................8
Paging ................................................................60
Paper (Install)................................................... 11
Paper (Size)........................................................40
Pause ..................................................................42
PBX .....................................................................15
Polling Receive .................................................. 56
Polling Transmit (Setting Up) .......................... 57
Print a Report .................................................... 65
Printing (a Fax in Memory) ............................. 53
Printing (Reduced Incoming Document) ........ 40
Printing Cartridge ............................................. 10
G
Gray Scale ...........................................................87
H
Handset Volume................................................. 38
Hearing Aid Compatible Volume ....................... 38
Help List ................................................................1
Hold ....................................................................40
I
Inserting Spaces................................................. 21
Interrupting ........................................................46
Q
Quick Scan..........................................................45
M
R
Making Corrections ........................................... 21
Manual Dialing ................................................. 41
Manual Mode..................................................... 35
Manual Transmission........................................ 34
Memory Capacity ............................................... 87
Memory Status List ............................................ 65
Memory Storage................................................. 26
Multi-Function Link® ....................................... 84
Multi-Line Connections..................................... 15
Multiple Copies .................................................. 58
Multiple Resolution Transmission .................... 52
Reducing a Copy................................................ 58
Reductions ..........................................................40
Remote Retrieval Access Code (Changing)....... 61
Remote Retrieval Access Code (Using).............. 62
Remote Commands ........................................... 62
Remote Retrieval ............................................... 61
Repeating Letters ............................................... 21
Reports ................................................................65
Resolution...........................................................34
Retrieve ...............................................................63
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I N D E X
83
T
Ring Delay ..........................................................37
Ring Volume .......................................................39
Roll Over Phone Lines ....................................... 13
TAD (Telephone Answering Device) Mode ........ 36
Tel.Index List ..................................................... 65
Telephone Answering Device (TAD) .................. 16
Telephone Index (Searching) ........................... 43
Tone/Pulse ....................................................19, 43
Transmission Verification Report ...................... 66
Troubleshooting ................................................ 73
Two-Line Phone System .................................... 13
S
Safety Instructions ............................................. 70
Sort......................................................................58
Speaker Volume ................................................. 38
Special Characters ............................................. 21
Specifications..................................................... 85
Speed Dial (Changing) ..................................... 25
Speed Dial (Storing Numbers) .......................... 24
Speed Dialing..................................................... 24
Stack ...................................................................58
Station ID ...........................................................20
U
User Options........................................................65
V
Volume Amplify (Handset) ................................ 38
X
Xmit (Transmission) Report ............................. 66
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MU LT I - F U N C T I O N L I N K® ( O P T I O N ) F O R F AX 1 1 7 0 AN D F AX 1 2 7 0
84
Multi-Function
Link® (option)
for FAX 1170
and FAX 1270
You can purchase the optional Multi-Function Link® package (also called
“Missing Link”). Multi-Function Link® turns your fax machine into a
multi-function center, by enabling you to use your fax machine as a printer and a
scanner and to use it to fax messages from Windows® applications in your
computer. The Multi-Function Link® option is for Windows® 3.1x and Windows®
95/98.
Multi-Function Link® is available at most Brother retailers. If you cannot find it,
you can order Multi-Function Link® directly from Brother. The item number is
PCI-1.
Installation instructions will be included with PCI-1. However, it is
important that you hook up your fax machine to your computer
before you install the software.
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S P E C I F I C AT I O N S
85
Specifications
Type
Desktop facsimile transceiver
Compatibility
Coding system
Modem speed
ITU-T Group 3
Modified Huffman (MH)
14400/12000/9600/7200/4800/2400; Automatic Fallback (MFC 1780)
9600/7200/4800/2400; Automatic Fallback (FAX 1170/1270, MFC 1770)
5.8 inches to 8.5 inches (148 mm to 216 mm)
Document input width
Scanning/Printing width 8.2 inches (208 mm)
Paper Cassette
Printer type
Gray scale
200 Sheets (20 lbs.)
Line Thermal with Ribbon
64 levels
Display
LCD, 16 characters
Polling types
Contrast control
Resolution
Standard, Delay
Automatic/Super Light/Super Dark (manual setting)
• Horizontal 203 dot/inch (8 dot/mm)
• Vertical Standard — 98 line/inch (3.85 line/mm)
Fine, Photo — 196 line/inch (7.7 line/mm)
Superfine, Photo (copy) — 392 line/inch (15.4 line/mm)
512 KB (up to 20 pages*)
Memory Capacity
One touch dial
Speed-dial
Automatic redial
Speaker type
24
26 stations (FAX 1170), 36 stations (FAX 1270, MFC 1770 and MFC 1780)
3 times at 5 minute intervals
Monitor
Auto answer
0, 1, 2, 3 or 4 rings
Communication source
Public switched telephone network
Operating environment 41 - 95° F
Power source
Power consumption
Dimensions
120V AC 50/60Hz (U.S.A., Canadian Version Only)
Standby: under 10 watts — Peak: under 110 watts
15.2 x 15.0 x 8.4 (inches)/ 385 x 378 x 213 (mm)
11.5 lb / 5.2 kg
Weight
* “Pages” refers to the “Brother Standard chart no. 1” (a typical business letter, Standard resolution).
Specifications are subject to change without prior notice.
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P AC KI N G AN D S H I P P I N G T H E F AX MAC H I N E
86
Packing and
Shipping the Fax
Machine
Whenever you transport the fax machine, use the packing materials that came
with your fax machine. If you do not pack the fax machine correctly, you could
void your warranty.
Unplug the fax machine from the AC outlet.
1
NOTE: Do not unplug the fax machine after a print job until you hear the
final click.
Remove the paper wire extension, paper support, document support,
telephone line cord, printing cartridge and handset, and pack them.
2
3
4
5
Wrap the fax machine in the plastic bag and place it in the original carton
with the original packing material.
Place additional parts (such as cords and telephone line) and documents
(such as your manual) into the carton.
Close the carton.
* For MFC 1770/1780 only
** For MFC 1780 only
*** For MFC 1770 only
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87
Remote Retrieval Access Card
If you plan to receive voice or fax messages while
away from your machine, carrying the Remote
Retrieval Access Card printed below will serve as
a convenient reminder of the retrieval procedures.
Simply cut out the card and fold it to fit your
wallet or organizer. Keeping it handy will help you
derive the full benefit of your machine’s
forwarding, paging and remote retrieval features.
ADR
C
CSE
A
AL
TIREV
R
MTOE
R
Fold
Fold
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88
Fold
Fold
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Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911,
Bridgewater, NJ 08807-0911, USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
These machines are made for use in the USA or CANADA only. We can not recommend
using them overseas because it may violate the Telecommunications Regulations of that
country and the power requirements of your fax machine may not be compatible with the
power available in foreign countries. Using USA or CANADA models overseas is at your
own risk and will void your warranty.
UF82270013
Printed in Malaysia
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