USER’S GUIDE
DCP-7010L
DCP-7025
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Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
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Safety precautions
We use the following icons throughout this User’s Guide.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage to the
machine or other objects.
Improper Setup icons alert you to devices and operations that are not compatible with the
machine.
Notes tell you how you should respond to a situation that may arise or give tips about how
the current operation works with other features.
To use the machine safely
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine.
Before you clean the inside of the machine, make sure you
have unplugged the power cord from the electrical socket.
Do not handle the plug with wet hands. Doing this might
cause an electrical shock.
After you use the machine, some
internal parts are extremely
HOT!
To prevent injuries, be careful
not to put your fingers in the
areas shown in the illustration.
iii
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WARNING
The fuser unit is marked with a caution label. Please do not
remove or damage the label.
To prevent injuries, be careful
not to put your hands on the edge
of the machine under the
document cover or scanner
cover.
To prevent injuries, be careful
not to put your fingers in the area
shaded in the illustration.
When you move the machine,
grasp the side hand holds that
are under the scanner.
DO NOT carry the machine by
holding it at the bottom.
Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the
toner dust to ignite inside the vacuum cleaner, potentially starting a fire, Please
carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to
local regulations.
This product must be installed near an electrical socket that is easily accessible. In
case of an emergency, you must disconnect the power cord from the electrical socket
to shut off the power completely.
Do NOT use flammable substances or any type of spray to clean the inside or outside
of the machine. Doing this may cause a fire or electrical shock.
iv
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Table of Contents
Choosing a location.............................................................................................1-2
Control panel overview........................................................................................1-3
About paper.........................................................................................................1-6
Choosing acceptable paper...........................................................................1-6
Toner Save....................................................................................................2-2
Making a single copy.....................................................................................3-1
Adjusting contrast..........................................................................................3-3
Adjusting contrast..........................................................................................3-8
IEC 60825-1 Specification.............................................................................5-1
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Packing and shipping the machine....................................................................6-15
Routine maintenance.........................................................................................6-16
Cleaning the corona wire.............................................................................6-19
On-screen programming..................................................................................... A-1
Menu table.................................................................................................... A-1
Product description............................................................................................. S-1
General............................................................................................................... S-1
Interfaces............................................................................................................ S-4
Computer requirements...................................................................................... S-5
Consumable items.............................................................................................. S-5
vi
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Introduction
1
1
Using this Guide
Throughout this Guide you will see special symbols alerting you to important warnings, notes and
actions. Special fonts identify keys you should press, messages that appear on the LCD, and
important points or related topics.
Bold
Bold typeface identifies specific keys on the machine’s control panel.
Italicized typeface emphasizes an important point or refers you to a related topic.
Courier type face identifies the messages on the LCD of the machine.
Warnings tell you what to do to prevent possible personal injury.
Italics
Courier
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage
to the machine or other objects.
Improper Setup icons alert you to devices and operations that are not compatible
with the machine.
Notes tell you how you should respond to a situation that may arise or give tips about
how the current operation works with other features.
Note
Illustrations in this User’s Guide are based on DCP-7025.
1 - 1
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Chapter 1
Choosing a location
Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk.
Put the machine near a standard, grounded electrical socket. Choose a location where the
temperature remains between 10°C and 32.5°C.
CAUTION
■ Avoid placing your machine in a high-traffic area.
■ Do not place your machine near heaters, air conditioners, water, chemicals, or refrigerators.
■ Do not expose your machine to direct sunlight, excessive heat, moisture, or dust.
■ Do not connect your machine to an electrical socket controlled by wall switches or automatic
timers.
■ Disruption of power can wipe out information in the machine’s memory.
■ Do not connect your machine to an electrical socket on the same circuit as large appliances
or other equipment that might disrupt the power supply.
■ Avoid interference sources, such as speakers or the base units of cordless phones.
1 - 2
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Introduction
Control panel overview
1
Stack Copies:01
100% ꢀꢀꢁꢀꢀ Auto
Scan
1 Copy keys
(Temporary settings):
Options
3
4
5
Lets you access Scan mode.
Start
Lets you start making copies or start scanning.
You can quickly and easily select temporary
settings for copying.
Stop/Exit
Enlarge/Reduce
Stops an operation or exits from the menu.
Lets you enlarge or reduce copies depending
on the ratio you select.
6 Print key:
Job Cancel
Contrast
You can cancel a print job and clear the print
memory.
Lets you select the copy quality for your type of
document.
Liquid Crystal Display (LCD)
7
Number of Copies
Displays messages on the screen to help you
set up and use your machine.
Use this key to make multiple copies.
2 Menu Mode:
Menu
Lets you access the Menu to program.
or
Press to scroll through the menus and options.
Also you can use these keys to enter numbers.
Set
Lets you store your settings in the machine.
1 - 3
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Chapter 1
1 Fan the pages well. Make sure you put
the documents face up, top edge first
in the ADF until you feel them touch the
feed roller.
Load document
You can make copies and scan from the ADF
(automatic document feeder) and from the
scanner glass.
2 Adjust the paper guides to fit the width of
your documents.
Note
ADF is not available for DCP-7010L.
Using the automatic
document feeder (ADF)
(DCP-7025 only)
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
(80 g/m2) paper and always fan the pages
before putting them in the ADF.
3 Unfold the ADF document output
support flap.
Improper Setup
■ DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled,
paper-clipped, pasted or taped.
■ DO NOT use cardboard, newspaper or
fabric.
■ Make sure documents written with ink are
completely dry.
■ Documents to be scanned must be from
147.3 to 215.9 mm wide and 147.3 to
356 mm long.
CAUTION
■ DO NOT pull on the document while it
is feeding.
■ Thick documents left on the scanner
glass may cause the ADF to jam.
1 - 4
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Introduction
3 Close the document cover.
Using the scanner glass
You can use the scanner glass to copy or
scan pages of a book or one page at a time.
Documents can be up to 215.9 mm wide and
297 mm long.
1
CAUTION
If the document is a book or is thick, do not
slam the cover or press on it.
Note
DCP-7025 only:
To use the scanner glass, the ADF must be
empty.
1 Lift the document cover.
2 Using the document guidelines on the
left, centre the document face down on
the scanner glass.
Place documents face down on the
scanner glass.
1 - 5
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Chapter 1
Choosing acceptable paper
About paper
We recommend that you test paper
(especially special sizes and types of paper)
on the machine before purchasing large
quantities.
Recommended Paper
To get the best print quality, we suggest using
the following paper.
For optimum printing, use a recommended
type of paper, especially for plain paper and
transparencies. For more information on
paper specifications, call your nearest
authorized sales representative or the place
where you purchased your machine.
Paper Type
Plain paper
Item
Xerox Premier 80 g/m2
Xerox Business 80 g/m2
M-real DATACOPY 80 g/m2
IGEPA X-Press 80 g/m2
Xerox Recycled Supreme
3M CG 3300
■ Use labels or transparencies that are
designed for use in laser printers.
Recycled paper
Transparency
Labels
■ If you are using special paper and the
machine has problems feeding from the
paper tray, try again using the manual
feed slot.
Avery laser label L7163
■ Use paper that is made for plain-paper
■ You can use recycled paper in this
copying.
machine.
■ Use paper that is 75 to 90 g/m2.
■ Use neutral paper. Do not use acidic or
alkaline paper.
■ Use long-grain paper.
■ Use paper with a moisture content of
approximately 5%.
1 - 6
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Introduction
CAUTION
1
Do not use the following types of paper or envelopes, they may cause a paper jam and
damage your machine.
Do not use:
• Inkjet paper;
• Coated paper, such as vinyl coated paper;
• Pre-prined or highly textured paper, or paper with an embossed letterhead;
• Label sheets that have had any labels removed;
• Paper that has been previously printed on;
• Paper that cannot be arranged uniformly when stacked;
• Paper that is made with a short grain;
• Damaged, curled, wrinkled, or irregularly shaped paper.
4 mm or
longer
4 mm or
longer
Do not use:
• Envelopes that have a baggy construction;
• Envelopes that are embossed (have raised writing on them);
• Envelopes that have clasps on them;
• Envelopes that are not sharply creased;
• Envelopes that are pre-printed on the inside.
Paper capacity of the paper trays
Paper size
Paper types
No. of sheets
Paper tray
A4, Letter, Executive, A5, A6, Plain paper, Recycled paper up to 250
B5 and B6
(80 g/m2)
up to 10
1
Transparency
Manual feed slot
Width: 69.9 - 215.9 mm
Length: 116 - 406.4 mm
Plain paper, Recycled paper,
Bond paper, Envelope, Label
and Transparency
1 - 7
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Chapter 1
3 Fan the stack of paper well to avoid
How to load paper
paper jams and mis-feeds.
To load paper or other media in the
paper tray
1 Pull the paper tray completely out of the
machine.
4 Put paper in the paper tray.
Maximum Paper Mark
2 While pressing the paper guide release
lever, slide the adjusters to fit the paper
size.
Check that the guides are firmly in the
slots.
5 Put the paper tray firmly back in the
machine and unfold the output paper
tray support flap before you use the
machine.
Output Paper
Tray Support
Flap
Note
When you put paper in the paper tray, please
remember the following:
■ Check that the paper is flat in the tray and
below the maximum paper mark, and that
the paper guides are touching the sides of
the paper stack.
■ The side to be printed on must be face
down.
1 - 8
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Introduction
To load paper or other media in the
manual feed slot
Note
When you put paper in the manual feed slot,
please remember the following:
1
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
■ The side to be printed on must be face up.
■ Put the leading edge (top of the paper) in
first and push it gently into the slot.
1 Slide the paper guides to fit the paper
■ Make sure that the paper is straight and in
the proper position on the manual feed
slot. If it is not, the paper may not be fed
properly, resulting in a skewed printout or
a paper jam.
size.
■ Do not put more than one sheet or
envelope in the manual feed slot at a time,
or you may cause the machine to jam.
■ You can remove smaller sizes of printed
paper from the output paper tray more
easily if you lift the scanner cover, using
both hands, as shown in the illustration.
2 Using both hands put the one sheet of
paper in the manual feed slot until you
feel the front edge of the paper touch the
paper feed roller. Let go of the paper
when you feel the machine feed the
paper in a short distance.
You can still use the machine when the
scanner cover is raised. You can return
the scanner cover to its home position by
pushing it down with both hands.
1 - 9
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Getting started
2
Setting the Paper Size
Initial Setup
You can use seven sizes of paper for printing
copies: Letter, A4, A5, A6, B5, B6 and
Executive. When you change the size of
paper you load in the paper tray, you will need
to change the setting for paper size at the
same time so your machine can fit a reduced
copy on the page.
Setting the Paper Type
To get the best print quality, set the machine
for the type of paper you are using.
1 Press Menu and
1.General Setup.
or
to select
Press Set.
Note
If you selected Transparencyas the paper
type, you will only be able to select Letter or
A4 size paper in Step 3.
2 Press
or
to select
1.Paper Type.
General Setup
1.Paper Type
1 Press Menu and
1.General Setup.
or
to select
Press Set.
Press Set.
3 Press
or
to select Plain,
Thin, Thick, Thicker,
2 Press
or
to select
Transparencyor Recycled Paper.
2.Paper Size.
Press Set.
General Setup
2.Paper Size
4 Press Stop/Exit.
Press Set.
Note
3 Press
or
to select Letter, A4,
■ The machine ejects paper with printed
surfaces face down onto the output paper
tray in the front of the machine. When you
use transparencies or labels, remove
each sheet immediately to prevent
smudging or paper jams.
A5, A6, B5, B6or Executive.
Press Set.
4 Press Stop/Exit.
■ You can select Transparencyin Step 3
if Letter or A4 paper size has been
selected.
2 - 1
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Getting started
Setting the Beeper Volume
Toner Save
You can change the beeper volume. The
default setting is Med. When the beeper is on,
the machine will beep when you press a key
or make a mistake.
You can conserve toner using this feature.
When you set Toner Save to On, print
appears lighter. The default setting is Off.
2
1 Press Menu and
1.General Setup.
or
to select
1 Press Menu and
1.General Setup.
or
to select
Press Set.
Press Set.
2 Press
or
to select 4.Ecology.
2 Press
or
to select 3.Beeper.
General Setup
4.Ecology
General Setup
3.Beeper
Press Set.
Press Set.
3 Press
or
to select
3 Press
or
to select Low, Med,
1.Toner Save.
Highor Off.
Press Set.
Press Set.
4 Press
or
to select On(or Off).
4 Press Stop/Exit.
Press Set.
5 Press Stop/Exit.
2 - 2
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Chapter 2
Sleep Time
Setting the LCD Contrast
Setting the Sleep Time reduces power
You can change the contrast to help the LCD
look lighter or darker.
consumption by turning off the fuser inside
the machine while it is idle. You can choose
how long the machine is idle (from 00 to 99
minutes) before it goes into sleep mode. The
timer is automatically reset when the machine
receives PC data or makes a copy. The
factory setting is 05 minutes. While the
machine is in sleep mode you will see Sleep
on the LCD. If you try to print or copy in sleep
mode, there will be a short delay while the
fuser warms up to its working temperature.
1 Press Menu and
1.General Setup.
or
to select
Press Set.
2 Press
or
to select
5.LCD Contrast.
General Setup
5.LCD Contrast
Press Set.
1 Press Menu and
1.General Setup.
or
to select
3 Press
Dark.
or
to select Lightor
Press Set.
Press Set.
4 Press Stop/Exit.
2 Press
or
to select 4.Ecology.
General Setup
4.Ecology
Printing the User Settings List
Press Set.
You can print a list of your settings.
3 Press
or
to select
2.Sleep Time.
1 Press Menu and
1.General Setup.
or
to select
Ecology
2.Sleep Time
Press Set.
Press Set.
2 Press
or
to select
6.User Settings.
4 Use the
or
to enter the length of
time the machine is idle before it goes
into sleep mode (00 to 99).
General Setup
6.User Settings
Press Set.
Press Set.
5 Press Stop/Exit.
3 Press Start.
Note
If you want to turn off sleep mode, press Start
and Options simultaneously in Step 3.
2 - 3
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Making copies
3
Making multiple copies
Using the machine as a
copier
1 Load your document.
You can use your machine as a copier,
making up to 99 copies at a time.
2 Press Number of Copies repeatedly
until the number of copies you want
appears (up to 99).
3
The printable area of your machine begins at
approximately 2 mm from both sides and 3
mm from the top or bottom of the paper.
—OR—
Press Number of Copies, and then
press or hold
or
to increase or
decrease the number of copies.
Note
DCP-7025 only:
To sort the copies, press Options and
page 3-5.)
or
2 mm
Unprintable area
3 mm
3 Press Start.
Note
The printable area shown above is for a
single copy or a 1 in 1 copy using A4 size
paper. The printable area changes with the
paper size.
Stop copying
To stop copying, press Stop/Exit.
Making a single copy
1 Load your document.
2 Press Start.
3 - 1
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Chapter 3
Enlarging or reducing the
image copied
Using the Temporary
Copy keys
When you want to quickly change the copy
settings temporarily for the next copy, use the
Temporary Copy keys. You can use different
combinations.
You can select the following enlargement or
reduction ratios.
Auto* sets the machine to calculate the
reduction ratio that best fits the size of paper.
Custom(25-400%)allows you to enter a
ratio from 25% to 400%.
Press
100%
Enlarge/Reduce
104% EXE→ LTR
141% A5→ A4
200%
Temporary Copy keys
Auto*
Custom(25-400%)
50%
Note
■ The machine returns to its default settings
60 seconds after it finishes copying.
70% A4→ A5
78%(LGL→ LTR)
83%(LGL→ A4)
85% LTR→ EXE
91% Full Page
94% A4→ LTR
97% LTR→ A4
* DCP-7025 only
■ You can save the copy settings you use
most often by setting them as default.
Note
DCP-7025 only:
Autois available only when loading from the
ADF.
1 Load your document.
2 Press Enlarge/Reduce.
3 - 2
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Making copies
3 Press
or
to select the
Adjusting contrast
enlargement or reduction ratio you want.
You can change the contrast to help an image
look sharper and more vivid.
Press Set.
—OR—
1 Load your document.
2 Press Contrast.
Contrast
You canselect Custom(25-400%)and
press Set.
Press
or
to enter an
3
enlargement or reduction ratio from 25%
to 400%.
▼
-ꢀꢀ„ꢀꢀ+
▲
Press Set.
3 Press
to increase the contrast.
Note
—OR—
Enlargement or reduction ratio can also be
increased or decreased by holding down
Press
to decrease the contrast.
Press Set.
or
.
4 Press Start.
—OR—
4 Press Start.
—OR—
Press other temporary copy keys for
more settings.
Press other temporary copy keys for
more settings.
Note
■ Special Copy Options (2 in 1 (P),
2 in 1 (L), 4 in 1 (P), 4 in 1 (L)
or Poster(3 x 3)) are not available with
Enlarge/Reduce.
■ (P)means Portrait and (L)means
Landscape.
3 - 3
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Chapter 3
Changing the temporary copy settings
Use the Options key to quickly set the following copy settings temporarily for the next copy.
Press
Menu Selections
Options
Page
Select & Set
Select & Set
Quality
Auto
Text
Photo
3-5
Stack/Sort
Stack
3-5
3-5
(DCP-7025 only)
Sort
Page Layout
Off(1 in 1)
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster(3 x 3)
Note
The factory settings are shown in Bold.
After you choose your settings by pressing Set, the LCD shows Set temporarily.
Press Start if you have finished choosing settings.
3 - 4
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Making copies
Quality
Making N in 1 copies (Page Layout)
You can select the copy quality. The default
setting is Auto.
You can reduce the amount of copies by
using the N in 1 copy feature. This allows you
to copy two or four pages onto one page,
allowing you to save paper.
Suitable for documents that
contain both text and
photographs.
Auto
Note
Suitablefordocumentscontaining
only text.
Text
■ Please make sure paper size is set to A4
3
or Letter.
Suitable for copying photographs.
Photo
■ You can use the N in 1 copy feature with
100% copy size only.
1 Load your document.
■ (P)means Portrait and (L)means
Landscape.
2 Press Options and
Quality.
or
to select
1 Load your document.
Press Set.
2 Press Number of Copies repeatedly
until the number you want appears
(up to 99).
3 Press
or
to select the copy
quality you want (Auto, Textor
Photo).
Press Set.
3 Press Options and
Page Layout.
or
to select
4 Press Start.
Press Set.
4 Press
or
to select 2 in 1 (P),
Sorting copies using the ADF
(DCP-7025 only)
2 in 1 (L), 4 in 1 (P), or
4 in 1 (L).
You can sort multiple copies. Pages will be
Press Set.
stackedin theorder
and so on.
(1, 2, 3),
(1, 2, 3)
5 Press Start to scan the document.
1 Load your document.
2 Press Number of Copies repeatedly
until the number you want appears
(up to 99).
3 Press Options and
Stack/Sort.
or
to select
Press Set.
4 Press
or
Press Set.
5 Press Start.
to select Sort.
3 - 5
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Chapter 3
If you are using the scanner glass:
Place document face down on the scanner
glass in the direction shown below.
6 After the machine scans the page,
2 in 1 (P)
the LCD shows:
Next Page?
▲
Yes
▼
No
2 in 1 (L)
Press
to scan the next page.
7 Put the next document on the scanner
glass.
4 in 1 (P)
4 in 1 (L)
Set Next Page
Then Press Set
Press Set.
Repeat Steps 6 and 7 for each page of
the layout.
8 After all the pages of the document have
been scanned, press
to end.
Place document face up in the ADF in the
direction shown below. (DCP-7025 only)
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
3 - 6
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Making copies
Making a poster (Page Layout)
Changing the default
copy settings
You can save the copy settings you use most
often by setting them as default. These
settings will remain until you change them
again.
You can create a poster. When you use the
Poster feature your machine divides your
document into sections, then enlarges the
sections so you can assemble them into a
poster. If you want to print a poster, use the
scanner glass.
3
Note
Quality
■ Please make sure paper size is set to A4
or Letter.
■ For Poster copies, you cannot make more
than one copy or use the Enlarge/Reduce
feature.
1 Press Menu and
2.Copy.
or
to select
Press Set.
2 Press
Copy
or
to select 1.Quality.
to select Auto, Text
1 Load your document.
2 Press Options and
Page Layout.
or
to select
1.Quality
Press Set.
Press Set.
3 Press
or
3 Press
or
to select
or Photo.
Poster(3 x 3).
Press Set.
Press Set.
4 Press Stop/Exit.
4 Press Start to scan the document.
Poster (3x3)
3 - 7
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Chapter 3
Adjusting contrast
Out of Memory
message
You can change the contrast to help an image
look sharper and more vivid.
If the memory becomes full while you are
making copies, the LCD message will guide
you through the next step.
1 Press Menu and
2.Copy.
or
to select
Press Set.
For DCP-7025:
If the Out of Memorymessage appears
when you are scanning the first page of your
document, press Stop/Exit and wait until the
other operations in process finish and then try
again.
2 Press
or
to select 2.Contrast.
Copy
2.Contrast
Press Set.
If you were scanning subsequent pages,
press Stop/Exit to cancel or Start to copy the
scanned pages.
3 Press
to increase the contrast.
—OR—
Press
to decrease the contrast.
For DCP-7010L:
Press Set.
If the Out of Memorymessage appears,
press Stop/Exit and wait until the other
operations in process finish and then try
again.
4 Press Stop/Exit.
3 - 8
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Software Features
4
The User’s Guide on the CD-ROM includes the Software User’s Guide for features available when
connected to a computer (for example, Printing and Scanning). The availability of the features
listed below varies by model:
■ Using the machine as a Printer (See Chapter 1 in the Software User’s Guide on the CD-ROM.)
■ How to Scan (See Chapter 2 in the Software User’s Guide on the CD-ROM.)
■ Using ControlCenter2.0 (See Chapter 3 in the Software User’s Guide on the CD-ROM.)
4
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Important information
5
IEC 60825-1 Specification
Disconnect device
This machine is a Class 1 laser product as defined
in IEC 60825-1 specifications. The label shown
below is attached in countries where required.
This product must be installed near an electrical
socket that is easily accessible. In case of
emergency, you must disconnect the power cord
from the electrical socket to shut off the power
completely.
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
Wiring information
Important
If you need to replace the plug fuse, fit a fuse that
is approved by ASTA to BS1362 with the same
rating as the original fuse.
This machine has a Class 3B Laser Diode which
emits invisible laser radiation in the Scanner Unit.
The Scanner Unit should not be opened under any
circumstances.
Always replace the fuse cover. Never use a plug
that does not have a cover.
Warning - This printer must be earthed.
The wires in the mains lead are coloured in line
with the following code:
Laser Diode
Green and Yellow: Earth
Wave length:
Output:
770 - 810 nm
5 mW max.
Class 3B
Blue:
Neutral
Live
Brown:
Laser Class:
If in any doubt, call a qualified electrician.
WARNING
Use of controls, adjustments or performance of
procedures other than those specified in this
manual may result in hazardous radiation
exposure.
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Important information
Radio interference (220-240V
Model Only)
Important safety instructions
1
2
3
Read all of these instructions.
Save them for later reference.
This product complies with EN55022(CISPR
Publication 22)/Class B.
Before this product is used, ensure that you use
the following interface cables.
Follow all warnings and instructions marked
on the product.
1
A shielded parallel interface cable with
twisted-pair conductors and that is marked
"IEEE 1284 compliant". The cable must not
exceed 2.0 meters in length.
4
Unplug this product from the wall socket
before cleaning inside of the machine. Do
not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
2
A USB cable. The cable must not exceed 2.0
meters in length.
5
5
6
Do not use this product near water.
Do not place this product on an unstable
cart, stand, or table. The product may fall,
causing serious damage to the product.
7
Slots and openings in the cabinet and the
back or bottom are provided for ventilation;
to ensure reliable operation of the product
and to protect it from overheating, these
openings must not be blocked or covered.
The openings should never be blocked by
placing the product on a bed, sofa, rug, or
other similar surface. This product should
never be placed near or over a radiator or
heater. This product should never be placed
in a built-in installation unless proper
ventilation is provided.
8
This product should be operated from the
type of power source indicated on the label.
If you are not sure of the type of power
available, call your dealer or local power
company.
9
0
Use only the power cord supplied with this
machine.
This product is equipped with a 3-wire
grounded plug. This plug will only fit into a
grounded power outlet. This is a safety
feature. If you are unable to insert the plug
into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the
purpose of the grounded plug.
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Chapter 5
A
B
Do not allow anything to rest on the power
cord. Do not place this product where people
can walk on the cord.
Trademarks
The Brother logo is a registered trademark of
Brother Industries, Ltd.
Do not place anything in front of the machine
that will block printing. Do not place anything
in the path of printing.
Brother is a registered trademark of Brother
Industries, Ltd.
Multi-Function Link is a registered trademark of
Brother International Corporation.
C
D
Wait until pages have exited the machine
before picking them up.
Windows and Microsoft are registered trademarks
of Microsoft in the U.S. and other countries.
Unplug this product from the power socket
and refer servicing to Authorized Service
Personnel under the following conditions:
Macintosh and TrueType are registered
trademarks of Apple Computer, Inc.
• When the power cord is damaged or
frayed.
PaperPort and OmniPage OCR are registered
trademarks of ScanSoft, Inc.
• If liquid has been spilled into the product.
Presto! PageManager is a registered trademark of
NewSoft Technology Corporation.
• If the product has been exposed to rain or
water.
Each company whose software title is mentioned
in this manual has a Software License Agreement
specific to its proprietary programs.
• If the product does not operate normally
when the operating instructions are
followed. Adjust only those controls that
are covered by the operating instructions.
Improper adjustment of other controls may
result in damage and will often require
extensive work by a qualified technician to
restore the product to normal operation.
All other brand and product names mentioned
in this User’s Guide, and the Software User’s
Guide are registered trademarks of their
respective companies.
• If the product has been dropped or the
cabinet has been damaged.
• If the product exhibits a distinct change in
performance, indicating a need for service.
E
F
To protect your product against power
surges, we recommend the use of a power
protection device (Surge Protector).
To reduce the risk of fire, electric shock and
injury to people, note the following:
• Do not use this product near appliances
that use water, a swimming pool or in a wet
basement.
• Use only the power cord supplied with this
machine.
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Troubleshooting and routine
maintenance
6
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the problem and displays an error message. The most common error messages are shown below.
You can correct most problems by yourself. If you need more help, the Brother Solutions Center
offers latest FAQs and troubleshooting tips.
ERROR MESSAGES
ERROR MESSAGE CAUSE
ACTION
6
Back Cover Open The back cover is not completely
Close the back cover of the machine.
closed.
Change Drum Soon The drum unit is near the end of its life. Use the drum unit until you have a print quality
problem; then replace the drum unit with a new one.
Cooling Down
The temperature of the drum unit or
toner cartridge is too hot. The machine
will pause its current print job and go
into cooling down mode. During the
cooling down mode, you will hear the
cooling fan running while the display on
the machine shows Cooling Down,
and Wait for a while.
You must wait 20 minutes for it to cool.
Wait for a while
Cover is Open
Data Remaining
The front cover is not completely
closed.
Close the front cover for the drum unit.
Re-start printing from your computer.
Print data is left in the machine’s
memory.
Print data is left in the machine’s
Press Job Cancel. The machine will cancel the job
memory. The USB or Parallel cable was and eject the page that is being printed.
unplugged while the computer was
sending the data to the machine.
Try to print again.
Document Jam
The document was not inserted or fed
properly or the document scanned from
the ADF was too long.
(DCP-7025 only)
Drum Error
The drum unit needs to be cleaned.
Fail to Warm up The fuser unit is too cold.
Unit is too Hot The fuser unit is too hot.
Turn off the machine’s power switch, and check the
machine’s environment. If it is in a location that is too
cold or too hot, try to cool or warm the room by turning
on the air conditioner or heater. Or, change the
location. Then, turn on the machine’s power switch.
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Chapter 6
ERROR MESSAGES
ERROR MESSAGE CAUSE
ACTION
Machine too Hot The inside of the machine is too hot.
Listen to the machine to check that the cooling fan is
spinning. Make sure that the air vents are not covered
up or blocked.
If the fan is spinning and air vents are clear, you should
let the machine cool down for several minutes before
using it again.
If the fan is not spinning, turn off the machine and then
on again.
No cartridge
No Paper Fed
The toner cartridge is not installed
properly.
Reinstall the toner cartridge.
The machine is out of paper or paper is Refill the paper in the paper tray and then press Start.
not properly loaded in the paper tray.
—OR—
Remove the paper and load it again and then press
Start.
Out of Memory
The machine’s memory is full.
(Copy operation in process)
Press Stop/Exit and wait until the other operations in
process finish and then try again.
(Printing operation in process)
Reduce print resolution. (See Advanced tab in the
Software User’s Guide on the CD-ROM.)
Paper jam Inside The paper is jammed inside the
machine.
Paper Jam Rear
Paper Jam Tray
Scanner Locked
machine.
The paper is jammed in the paper tray
of the machine.
The scanner glass’s sensor
Turn off the machine and then on again.
does not move to the home position.
Toner Life End
The toner cartridge and drum unit
assembly are not installed or it is not
installed properly.
Re-install the toner cartridge and drum unit assembly.
—OR—
Replace the toner cartridge with a new one.
6-20.)
—OR—
Toner is used up and printing is not
possible.
Toner Low
The toner cartridge is near the end of its Order a new toner cartridge now.
life and will soon need replacing.
Unable to Init. The machine has a mechanical
Turn off the machine’s power switch, and then on
again, If the error message continues, leave the
machine for several minutes, and then try to print, copy
or scan again.
problem.
(Initialize)
Unable to Print
Unable to Scan
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Troubleshooting and routine maintenance
Document is jammed inside the ADF
unit
Document jams
(DCP-7025 only)
1 Take out any paper from the ADF that is
If the document is jammed, follow the steps
below.
not jammed.
2 Lift the document cover.
Document is jammed in the top of the
ADF unit
3 Pull the jammed document out to the
right.
1 Take out any paper from the ADF that is
not jammed.
2 Open the ADF cover.
3 Pull the jammed document out to the
left.
6
4 Close the document cover.
5 Press Stop/Exit.
—OR—
1 Pull the jammed document out to the
4 Close the ADF cover.
5 Press Stop/Exit.
right.
2 Press Stop/Exit.
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Chapter 6
4 Pull out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the toner
cartridge and drum unit assembly, or
this may release the paper so you can
pull it up and out of the paper tray
opening.
Paper jams
To clear paper jams, please follow the steps
in this section.
WARNING
After you have just used the machine,
some parts inside the machine are
extremely hot. When you open the front
cover or back cover of the machine, never
touch the shaded parts shown in the
following diagram.
Paper is jammed inside the machine
1 Pull the paper tray completely out of the
machine.
5 If you cannot remove the drum unit and
toner cartridge assembly easily, do not
use extra force. Instead, lift the scanner
cover and use both hands to carefully
pull the jammed paper up and out of the
output tray opening.
2 Pull the jammed paper up and out of the
paper tray opening.
3 Open the front cover.
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Troubleshooting and routine maintenance
Paper is jammed at back of the
machine
CAUTION
To prevent damage to the machine
caused by static electricity, do not touch
the electrodes shown in the following
diagram.
1 Open the front cover.
6 Put the drum unit and toner cartridge
2 Pull out the drum unit and toner
assembly back in the machine.
6
cartridge assembly.
7 Close the front cover.
3 Open the back cover.
8 Put the paper tray in the machine.
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Chapter 6
4 Pull the tab toward you to open the rear
7 Put the drum unit and toner cartridge
chute cover.
assembly back into the machine.
8 Close the front cover.
5 Pull the jammed paper out of the fuser
unit. If the jammed paper cannot be
pulledout easily, pushdown the bluetab
with one hand as you gently pull the
paper out with other hand.
6 Close the back cover.
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Troubleshooting and routine maintenance
4 Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put it in properly, the lock lever will
lift automatically.
Paper is jammed inside the drum unit
and toner cartridge assembly
1 Open the front cover.
5 Put the drum unit and toner cartridge
assembly back in the machine.
2 Pull out the drum unit and toner
cartridge assembly.
6
6 Close the front cover.
3 Hold down the lock lever on the left and
pull the toner cartridge out of the drum
unit.
Take out the jammed paper if there is
any inside the drum unit.
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Chapter 6
If you are having difficulty with your machine
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
The Brother Solutions Center offers the latest FAQs and troubleshooting tips.
DIFFICULTY
SUGGESTIONS
Printing Difficulties
Poor print quality
Vertical black lines.
Sometimes you may see vertical streaks/black lines on the printed pages. The
drum unit’s primary corona wire for printing may be dirty. Clean your primary
Copy Quality Difficulties
Vertical black streaks or black spots Sometimes you may see vertical streaks on your copies. Either the scanner or the
appear in copies.
drum unit’s primary corona wire for printing is dirty. Clean them both.
Printer Difficulties
The machine does not print.
Please make sure:
• The machine is plugged in and the power switch is turned on.
—OR—
—OR—
• The interface cable is securely connected between the machine and computer.
(See the Quick Setup Guide.)
—OR—
page 6-1.)
—OR—
• Machine is online. Click Start and then Printer and Faxes. Right-click the
‘Brother DCP-7010 or DCP-7025’. Make sure that “Use Printer Offline” is
unchecked.
The machine prints unexpectedly
or it prints garbage.
Turn off the machine’s power switch and then on it again. Check the primary
settings in your application software to make sure it is set up to work with your
machine.
The machine prints first couple of
pages correctly, then some pages
have text missing.
Your computer is not recognizing the machine’s input buffer full signal. Please
make sure you connect the machine cable correctly. (See the Quick Setup Guide.)
The machine cannot print full pages Reduce the printing resolution. (See Advanced tab in the Software User’s Guide
of a document.
on the CD-ROM.)
Out of Memorymessage occurs.
Reduce the complexity of your document and try again. Reduce the graphic quality
or the number of font sizes within your application software.
My headers or footers appear when Your machine can print 62 lines per page. The top two lines and bottom two lines
I view my document on the screen are a restricted area that will not accept print. Adjust the top and bottom margins
but do not appear when I print
them.
in your document to allow for this.
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Troubleshooting and routine maintenance
DIFFICULTY
SUGGESTIONS
Scanning Difficulties
TWAIN errors appear while
scanning.
Make sure the Brother TWAIN driver is selected as the primary source. In
PaperPort®, click Scan in the File menu and select the Brother TWAIN driver.
Software Difficulties
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1 or 4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Cannot print when using Adobe
Illustrator.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
When using ATM fonts, some
characters are missing or some
characters are printed in their
place.
If you are using Windows® 98/98SE/Me, select ‘Printer Settings’ from the ‘Start’
menu. Select the properties of the ‘Brother DCP-7010 or DCP-7025’. Click ‘Spool
Setting’ on the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format’.
‘Unable to write to LPT1’ or ‘LPT1
already in use’ Error Message
appears.
1. Make sure the machine is on (plugged into the electrical socket and the power
switch turned on) and that it is connected directly to the computer using the
IEEE-1284 bi-directional parallel cable. The cable must not go through another
peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).
6
‘MFC is Busy’ Error Message
appears.
2. Make sure the machine is not displaying an error message on the LCD Display.
3. Make sure no other device drivers, which also communicate through the
parallel port, are running automatically when you boot up the computer (such
as, drivers for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to
check: (Load=, Run=command lines in the win.ini file or the Setup Group)
4. Check with your computer manufacturer to confirm that the computer’s parallel
port settings in the BIOS are set to support a bi-directional machine; i.e.
(Parallel Port Mode – ECP)
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Chapter 6
DIFFICULTY
SUGGESTIONS
Paper Handling Difficulties
The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. If there is paper
The LCD shows No Paper Fedor in the paper tray, make sure it is straight. If the paper is curled, you should
Paper Jam.
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
put it back into the paper tray. Reduce the amount of paper in the paper tray, and
then try again. Check that the manual feed mode is not selected in the printer
The machine does not feed paper
from the manual feed slot.
Reinsert the paper firmly, load one sheet at a time. Make sure that manual feed
mode is selected in the printer driver.
How can I load envelopes?
You can load envelopes from the manual feed slot. Your application software must
be set up to print the envelope size you are using. This is usually done in the Page
Setup or Document Setup menu of your software. You should refer to the manual
provided with your software application.
What paper can I use?
You can use plain paper, recycled paper, envelopes, transparencies and labels
that are made for laser machines. (For information on paper you can use, see
How can I clear paper jams?
Print Quality Difficulties
Printed pages are curled.
Low quality thin or thick paper can cause this problem. Make sure you select the
Printed pages are smeared.
The Paper Type setting may be incorrect for the type of print media you are
using—OR—The print media may be too thick or have a rough surface.
CD-ROM.)
Printouts are too light.
If your machine is not connected to a computer, turn off Toner Save mode in the
Set Toner Save mode to off in the Advanced tab in the printer driver.
(See Advanced tab in the Software User’s Guide on the CD-ROM.)
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Troubleshooting and routine maintenance
Improving the print quality
This section provides information on the following topics:
Examples of poor print quality
Recommendation
Check the machine’s environment. Conditions such as humidity, high
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
If the whole page is too light, Toner Save mode may be on. Turn off Toner Save
—OR—
Faint
If your machine is not connected to a computer, turn off Toner Save mode in the
Clean the laser scanner window and the primary corona wire on the drum unit.
6
Make sure that you use paper that meets the recommended specifications.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Check the machine’s environment - high temperatures and high humidity can
1-2.)
Gray background
page 6-19.) If the print quality has not improved, install a new drum unit.
Make sure you use paper that meets our specifications. Rough-surfaced paper or
Make sure that you choose the appropriate media type in the printer driver or in
the machine’s Paper Type menu setting. (See Basic tab in the Software User’s
Guide.)
Ghost
Make sure that you use paper that meets our specifications. Rough-surfaced
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Toner specks
page 1-6.)
Choose Thick paper mode in the printer driver or in the machine’s Paper Type
menu setting, or use thinner paper than you are currently using. (See Basic tab in
the Software User’s Guide on the CD-ROM.)
Hollow print
Check the machine’s environment because conditions such as high humidity can
page 6-19.) If the print quality has not improved, install a new drum unit.
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Chapter 6
Examples of poor print quality
Recommendation
All black
Cleaning the drum unit
Dust, paper powder, glue, and so on may stick to the surface of the photosensitive
drum (OPC) and cause black or white spots to appear on printed documents.
78.5 mm
78.5 mm
White Spots on black text and
graphics at 78.5 mm
intervals
1 Remove the drum unit and toner cartridge assembly, and then remove the toner
cartridge from the drum unit.
78.5 mm
78.5 mm
2 Position the print sample in front of the drum unit so you will know the exact
position on the drum that is causing the poor print.
Black Spots at 78.5 mm
intervals
3 Turn the black gear on the drum as you check the surface of the OPC drum.
Do not touch the OPC drum with your fingers.
OPC drum surface
4 When you find the substance on the drum surface that matches the print
sample, gently dab the surface of the OPC drum with a cotton swab that is lightly
dampened with isopropyl alcohol.
Do not use a scrubbing or wiping motion because this might damage the
drum.
Do not try to clean the surface of the OPC drum with a sharp object, such as
a ball-point pen, because this might cause permanent damage to the drum
unit.
If the print quality still has not improved you need to install a new drum.
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Troubleshooting and routine maintenance
Examples of poor print quality
Recommendation
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
If you use label sheets for laser printers, the glue from the sheets may sometimes
Black toner marks across the page
Do not use paper that has clips or staples because they will scratch the surface of
the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit may be
damaged.
Make sure that you use paper that meets our specifications. A rough surfaced
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Make sure that you choose the appropriate media type in the printer driver or in
the machine’s Paper Type menu setting. (See Basic tab in the Software User’s
Guide.)
White lines across the page
6
The problem may disappear by itself. Try printing multiple pages to clear this
problem, especially if the machine has not been used for a long time.
You may clear the problem by wiping the laser scanner window with a soft cloth.
Clean the inside of the machine and the primary corona wire in the drum unit.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
You may clear the problem by wiping the laser scanner window with a soft cloth.
Lines across the page
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
Make sure the primary corona wire is at the home position (▲).
Black lines down the page
Printed pages have toner stains down
the page.
is not inside the machine covering the laser scanner window.
You may clear the problem by wiping the laser scanner window with a soft cloth.
ABCDEFGH
abcdefghijk
A B C D
abcde
0 1 2 3 4
The toner cartridge may be damaged. Put in a new toner cartridge.
White lines down the page
Make sure the paper or other print media is loaded properly in the paper tray and
that the guides are not too tight or too loose against the paper stack.
H
ijk
FG
efg
E
D
cd
C
B
ab
A
h
A B C D
abcde
0 1 2 3 4
Set the paper guides correctly.
Page skewed
The paper tray may be too full.
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Chapter 6
Examples of poor print quality
Recommendation
Check the paper type and quality. High temperatures and high humidity will cause
paper to curl.
If you don’t use the machine very often, the paper may have been in the paper tray
too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack
and then rotate the paper 180° in the paper tray.
Curl or wave
Make sure that paper is loaded properly.
B
DEFGH
Turn over the stack of paper in the tray or rotate the paper 180° in the input tray.
abc efghijk
A
bcde
1
C D
3 4
Wrinkles or creases
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Troubleshooting and routine maintenance
How to change the LCD
language
Packing and shipping
the machine
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, you could void your warranty.
You can change the LCD language.
1 Press Menu and
1.General Setup.
or
to select
Press Set.
1 Turn off the machine’s power switch.
2 Press
or
to select
0.Local Language.
2 Unplug the machine from the electrical
Press Set.
socket.
3 Press
or
to select your
3 Unplug the cable from the machine.
4 Open the front cover.
language.
Press Set.
6
5 Remove the drum unit and toner
cartridge assembly. Leave the toner
cartridge installed in the drum unit.
4 Press Stop/Exit.
6 Place the drum unit and toner cartridge
assembly into the plastic bag and seal
the bag.
7 Close the front cover.
8 Wrap the machine in the plastic bag and
place it in the original carton with the
original packing material.
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Chapter 6
9 Pack the drum unit and toner cartridge
assembly, AC power cord and printed
materials in the original carton as shown
below:
Routine maintenance
CAUTION
The drum unit contains toner, so handle it
carefully. If toner scatters and your hands
or clothes get dirty, immediately wipe or
wash it off with cold water.
Cleaning the outside of the
machine
CAUTION
■ Use neutral detergents. Cleaning with
volatile liquids such as thinner or
benzine will damage the outside
surface of the machine.
0 Close the carton and tape it shut.
■ Do not use cleaning materials that
contain ammonia.
■ Do not use isopropyl alcohol to remove
dirt from the control panel. It may crack
the panel.
1 Pull the paper tray completely out of the
machine.
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Troubleshooting and routine maintenance
2 Wipe the outside of the machine with a
Cleaning the scanner glass
soft cloth to remove dust.
Turn off the machine’s power switch and lift
the document cover. Clean the scanner glass
and the white plastic surface underneath the
document cover with isopropyl alcohol and
soft lint-free cloth.
Document
Cover
3 Remove anything that is stuck inside the
paper tray.
White
Plastic
Surface
4 Wipe the inside and the outside of the
paper tray with a soft cloth to remove
dust.
6
In the ADF unit, clean the white plastic bar
and the scanner glass strip under the film with
isopropyl alcohol on a lint-free cloth.
5 Re-load the paper and put the paper tray
in the machine.
White Plastic
Bar
Glass Strip
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Chapter 6
Cleaning the laser scanner
window
CAUTION
To prevent damage to the machine from
static electricity, do not touch the
electrodes shown below.
CAUTION
■ Do not use isopropyl alcohol to clean
the laser scanner window.
■ Do not touch the laser scanner window
with your fingers.
1 Before you clean the inside of the
machine, turn off the machine’s power
switch.
3 Gently clean the laser scanner window
by wiping it with a clean soft, dry,
lint-free cloth. Do not use isopropyl
alcohol.
2 Open the front cover and pull out the
drum unit and toner cartridge assembly.
Laser Scanner
Window
WARNING
Just after you have used the machine,
some internal parts of the machine are
extremely HOT! When you open the front
cover of the machine, never touch the
shaded parts shown in the diagram below.
6 - 18
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Troubleshooting and routine maintenance
4 Put the drum unit and toner cartridge
Cleaning the corona wire
assembly back into the machine.
We recommend placing the drum unit and
toner cartridge assembly on a cloth or large
disposable paper to avoid spilling and
scattering toner.
1 Open the front cover and pull out the
drum unit and toner cartridge assembly.
5 Close the front cover.
6 Turn on the machine’s power switch.
6
2 Clean the primary corona wire inside the
drum unit by gently sliding the blue tab
from right to left several times.
3 Return the blue tab and snap it into the
Home position (▼).
CAUTION
If you do not return the blue tab to the
Home position (▼), your printed pages
may have vertical black stripes on them.
4 Reinstall the drum unit and toner
cartridge assembly in the machine.
5 Close the front cover.
6 - 19
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Chapter 6
Replacing the toner cartridge
(TN-2000)
How to replace the toner
cartridge
The toner cartridge can print up to 2,500
pages. When the toner cartridge is running
low, the LCD shows Toner Low. The
machine is supplied with a starter toner
cartridge that must be replaced after
approximately 1,500 pages. Actual page
count will vary depending on your average
type of document (i.e., standard letter,
detailed graphics).
WARNING
Just after you use the machine, some
internal parts of the machine will be
extremely HOT! Never touch the shaded
parts shown in the illustration.
Note
It is a good idea to keep a new toner cartridge
ready for use when you see the Toner Low
warning.
1 Open the front cover and pull out the
drum unit and toner cartridge assembly.
Discard the used toner cartridge according to
local regulations, keeping it separate from
domestic waste. You can also check our
recycling information. Be sure to seal the
toner cartridge tightly so toner powder does
not spill out of the cartridge. If you have
questions, call your local waste disposal
office.
We recommend that you clean the machine
and drum unit when you replace the toner
CAUTION
To prevent damage to the machine from
static electricity, do not touch the
electrodes shown below.
6 - 20
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Troubleshooting and routine maintenance
2 Hold down the lock lever on the left and
pull the toner cartridge out of the drum
unit.
CAUTION
■ Brother printers are designed to work
with toner of a particular specification
and work to a level of optimum
performance when used with genuine
Brother toner cartridges (TN-2000).
Brother cannot guaranteethis optimum
performance if toner or toner cartridges
of other specifications are used.
Brother does not therefore recommend
the use of cartridges other than Brother
cartridges with this printer, or the
refilling of empty cartridges with toner
from other sources. If damage is
caused to the drum unit or other part of
this machine as a result of the use of
toner or toner cartridges other than
genuine Brother products due to the
incompatibility or lack of suitability of
those products with this machine, any
repairs required as a result may not be
covered by the warranty.
6
CAUTION
■ Place the drum unit on a drop cloth or
large piece of disposable paper to
avoid spilling and scattering the toner.
■ Handle the toner cartridge carefully. If
toner scatters on your hands or
clothes, immediately wipe it off or wash
it with cold water.
■ Wait to unpack the toner cartridge until
immediately before you install it in the
machine. If a toner cartridge is left
unpacked for a long period of time, the
toner life is shortened.
3 Unpack the new toner cartridge. Place
the used toner cartridge into the
aluminium bag and discard it according
to local regulations.
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Chapter 6
5 Remove the protective cover.
CAUTION
Do not touch the shaded parts shown in
theillustrations to prevent any degradation
to the print quality.
6 Insert the new toner cartridge in the
drum unit until it clicks into place. If you
put it in properly, the lock lever will lift
automatically.
4 Gently rock the toner cartridge from side
to side five or six times to distribute the
toner evenly inside the cartridge.
7 Clean the primary corona wire inside the
drum unit by gently sliding the blue tab
from right to left several times. Return
the blue tab to the Home position (▼)
before reinstalling the drum unit and
toner cartridge assembly.
8 Install the drum unit and toner cartridge
assembly into the machine.
9 Close the front cover.
6 - 22
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Troubleshooting and routine maintenance
Replacing the drum unit
(DR-2000)
WARNING
Just after you have used the machine,
some internal parts of the machine are
extremely HOT! So please be careful.
The machine uses a drum unit to create print
images on paper. If the LCD shows
Change Drum Soon, the drum unit is near
the end of its life and it is time to buy a new
one.
Even if the LCD shows Change Drum Soon,
you may be able to continue printing without
having to replace the drum unit for a while.
However, if there is a noticeable deterioration
in the output print quality (even before
Change Drum Soonappears), then the
drum unit should be replaced. You should
clean the machine when you replace the
1 Open the front cover and pull out the
drum unit and toner cartridge assembly.
6
CAUTION
When removing the drum unit, handle it
carefully because it contains toner. If toner
scatters and your hands or clothes get
dirty, immediately wipe or wash with cold
water.
CAUTION
To prevent damage to the printer from
static electricity, do not touch the
electrodes shown below.
Note
The drum unit is a consumable item, and it is
necessary to replace it periodically. There are
many factors that determine the drum life,
such as temperature, humidity, type of paper
and how much toner you use for the number
of pages per print job. The estimated drum life
is up to 12,000 pages. The actual number of
pages your drum will print may be
significantly less than these estimates.
Because we have no control over the many
factors that determine the actual drum life, we
cannot guarantee a minimum number of
pages that will be printed by your drum.
6 - 23
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Chapter 6
2 Hold down the lock lever on the left and
pull the toner cartridge out of the drum
unit.
4 Install the drum unit and toner cartridge
assembly in the machine.
5 Press Options.
Replace Drum?
▼
▲
Yes
No
To confirm you are installing a new
drum, press
Note
.
■ Discard the used drum unit according to
local regulations, keeping it separate from
domestic waste. You can also check our
ecology website www.brothergreen.co.uk
for recycling information. Be sure to seal
the drum unit tightly so toner powder does
not spill out of the unit. If you have
questions, call your local waste disposal
office.
6 When the LCD shows Accepted, close
the front cover.
■ Wait to unpack the new drum unit until
immediately before installing it. Place the
old drum unit into the plastic bag.
3 Reinstall the toner cartridge into the new
drum unit. If you put it in properly, the
lock lever will lift automatically.
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Troubleshooting and routine maintenance
3 Press
or
to select Total,
Machine Information
List, Printor Copy.
Press Set.
Checking the Serial Number
Page Counter
Total:
XXXXX
You can view the machine’s serial number on
the LCD.
Page Counter
List:
XXXXX
1 Press Menu and
or
to select
3.Machine Info.or
4.Machine Info.
Page Counter
Print:
XXXXX
Press Set.
Page Counter
Copy:
XXXXX
2 Press or
1.Serial No.
to select
4 Press Stop/Exit.
Machine Info.
1.Serial No.
6
Checking the Drum Life
Press Set.
You can view the machine’s drum life on the
LCD.
3 Press Stop/Exit.
1 Press Menu and
or
to select
Checking the Page Counters
3.Machine Info.or
4.Machine Info.
You can view the machine’s page counters
for copies, printer pages, lists and a summary
total.
Press Set.
2 Press
or
to select
3.Drum Life.
1 Press Menu and
or
to select
3.Machine Info.or
4.Machine Info.
Machine Info.
3.Drum Life
Press Set.
Press Set.
2 Press
or
to select
3 Press Stop/Exit.
2.Page Counter.
Machine Info.
2.Page Counter
Press Set.
6 - 25
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Appendix
A
On-screen
programming
Menu Mode
Your machine is designed to be easy to use
with LCD on-screen programming.
User-friendly programming helps you take full
advantage of all the menu selections your
machine has to offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Access the menu
Menu table
Scroll through the current menu
level
help you understand the menu selections and
options that are found in the machine’s
programs. Once you become familiar with
programming, you can use the Menu table as
a quick reference when you want to change
your settings.
Accept an option
Go to the next menu level
Exit the menu
You can access the menu mode by pressing
Menu.
When you enter the menu, press
or
to scroll through the Main Menu.
Select ▲▼ & Set
1.General Setup
Select ▲▼ & Set
2.Copy
Select ▲▼ & Set
3.Machine Info.
For DCP-7010L: 3.Machine Info.
For DCP-7025: 4.Machine Info.
A - 1
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Appendix
You can scroll more quickly through each
menu level by pressing the arrow for the
direction you want:
or
.
Select an option by pressing Set when that
option appears on the LCD.
The LCD will then show the next menu level.
Press
or
to scroll to your next menu
selection.
Press Set.
When you finish setting an option, the LCD
shows Accepted.
A
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to exit
to accept
Select
Select
Set
Main Menu
Submenu
Menu Selections Options
Descriptions
Page
1. General
Setup
1. Paper Type
—
Thin
Plain
Thick
Sets the type of paper in
the paper tray.
2-1
Thicker
Transparency
Recycled Paper
2. Paper Size
—
A4
Letter
Executive
Sets the size of the paper in 2-1
the paper tray.
A5
A6
B5
B6
3. Beeper
—
High
Med
Low
Off
Adjusts the volume level of 2-2
the beeper.
4. Ecology
1. Toner Save
2. Sleep Time
—
On
Off
Increases the life of the
toner cartridge.
2-2
2-3
(0-99)
05 Min
Conserves power.
5. LCD
Contrast
Light
Dark
Adjusts the contrast of the 2-3
LCD.
6. User
Settings
You can print a list of your 2-3
settings.
0. Local
Language
—
—
Depending on your Allows you to change the
6-15
country
LCD Language.
2. Copy
1. Quality
Text
Auto
Photo
Selects the Copy resolution 3-7
for your type of document.
2. Contrast
—
▼ -ꢀꢀꢀꢀ„+ ▲
▼ -ꢀꢀꢀ„ꢀ+ ▲
▼ -ꢀꢀ„ꢀꢀ+ ▲
▼ -ꢀ„ꢀꢀꢀ+ ▲
▼ -„ꢀꢀꢀꢀ+ ▲
Adjusts the contrast for
copies.
3-8
Note
The factory settings are shown in Bold.
A - 3
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Appendix
Main Menu
Submenu
Menu Selections Options
Descriptions
Page
3. Printer
1. Emulation
—
Auto
HP LaserJet
BR-Script 3
Selects the emulation
mode.
See
Software
User’s
(DCP-7025 only)
Guide
on the
CD-ROM
2. Print
Options
1. Internal
Font
—
—
—
Prints a list of the
machine’s internal fonts or
current printer settings.
2. Configuration
3. Reset
Printer
—
Returns the PCL settings to
the original factory default
settings.
3. Machine
Info.
1. Serial No.
—
—
—
Lets you check the serial
number of your machine.
6-25
(DCP-7010L only)
2. Page
Counter
Total
Copy
Print
List
Lets you check the number 6-25
of pages the machine has
printed during its life.
3. Drum Life
1. Serial No.
—
—
You can check the
percentage of drum life that
remains available.
6-25
6-25
4. Machine
Info.
—
—
—
Lets you check the serial
number of your machine.
A
(DCP-7025 only)
2. Page
Counter
Total
Copy
Print
List
Lets you check the number 6-25
of pages the machine has
printed during its life.
3. Drum Life
—
—
You can check the
percentage of drum life that
6-25
remains available.
Note
The factory settings are shown in Bold.
A - 4
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Specifications
S
Product description
General
Memory Capacity
16 MB (DCP-7010L)
32 MB (DCP-7025)
Up to 35 pages
Automatic Document Feeder
(ADF) (DCP-7025 only)
Paper Tray
250 Sheets (80 g/m2)
Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
16 characters × 2 lines
LCD (Liquid Crystal Display)
Power Source
220 - 240 V 50/60 Hz
Power Consumption
Copying: Average 460 W
Sleep:
Average 10 W
Standby: Average 75 W
DCP-7010L
Dimensions
DCP-7025
294 mm
253 mm
432 mm
432 mm
395 mm
395 mm
Weight
Noise
Without Drum/Toner Unit:
8.3 kg (DCP-7010L)
9.45 kg (DCP-7025)
Operating:
Standby:
53 dB A or less
30 dB A or less
S - 1
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Specifications
Temperature
Humidity
Operating:
Storage:
10 - 32.5°C
0 - 40°C
Operating:
Storage:
20 to 80% (without condensation)
10 to 90% (without condensation)
Print media
Paper Input
Paper Tray
■ Paper type:
Plain paper, Recycled paper or Transparencies
■ Paper size:
A4, Letter, Executive, A5, A6, B5 and B6
■ Paper Weight:
60 - 105 g/m2
■ Maximum paper tray capacity:
Up to 250 sheets of 80 g/m2 plain paper or
up to 10 transparencies
Manual Feed Slot
■ Paper type:
Plain paper, Recycled paper, Transparencies, Envelopes, Bond
paper or Labels
S
■ Paper size:
Width:
69.9 - 215.9 mm
Length: 116 - 406.4 mm
■ Paper Weight:
60 - 161 g/m2
■ Maximum paper tray capacity: One sheet at a time
Paper Output
Up to 100 sheets of A4 size plain paper (Face down print delivery to
the output paper tray)
Note
■ For transparency or label, we recommend removing printed pages from the output paper tray
immediately after they exit the machine to avoid smudging.
S - 2
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Copy
Color/Monochrome
Document Size
Monochrome
ADF Width: 147.3 mm to 215.9 mm (For DCP-7025 only)
ADF Height: 147.3 mm to 356 mm (For DCP-7025 only)
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Height: Max. 297 mm
Multiple Copies
Stacks up to 99 pages
Sorts up to 99 pages (DCP-7025 only)
Enlarge/Reduce
Resolution
25% to 400% (in increments of 1%)
600 x 300 dpi
Scanner
Colour/Monochrome
TWAIN Compliant
Colour/Monochrome
Yes (Windows® 98/98SE/Me/2000 Professional/XP/
Windows NT® Workstation Version 4.0)
Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater
Yes (Windows® XP)
WIA Compliant
Colour Depth
Resolution
24 bit colour
Up to 9600 x 9600 dpi (interpolated)*
Up to 600 x 2400 dpi (optical)
* Maximum 1200 x 1200 dpi scanning with Windows® XP (resolution up to 9600 x 9600 dpi
can be selected by using the Brother scanner utility)
Document Size
ADF Width: 147.3 to 215.9 mm (For DCP-7025 only)
ADF Height: 147.3 to 356 mm (For DCP-7025 only)
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Height: Max. 297 mm
Scanning Width
Gray Scale
215.9 mm
256 levels
Note
Mac OS® X scanning is supported in Mac OS® X 10.2.4 or greater.
S - 3
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Specifications
Printer
Emulation
Brother Printing System for Windows®
PCL6 and BR-Script (PostScript®) Level 3 (DCP-7025 only)
Printer Driver
Support for Windows® 98/98SE/Me/2000 Professional/XP/
Windows NT® Workstation Version 4.0
Support for Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater
HQ1200 (Max. 2400 x 600 dots per inch (dpi))
Resolution
Print Quality
Normal printing mode
Economy printing mode (save toner usage)
Print Speed
First Print
up to 20 pages/minute (A4 size)
* Based on Brother standard pattern.
Does not include the time it takes to feed the paper.
Less than 10 seconds
Interfaces
Interface
Parallel
Recommended Cable
A bi-directional shielded parallel cable that is IEEE 1284 compliant
and no longer than 2.0 m.
S
USB
A USB 2.0 interface cable that is not longer than 2.0 m.
(Cables are not included.)
Note
Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB
2.0; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be
connected to a computer that has a USB 1.1 interface.
Please make sure you use a USB 2.0 interface cable that is no longer than 2.0 m.
S - 4
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Computer requirements
Minimum System Requirements
Computer Platform & Operating System
Version
Processor
Minimum
Speed
Minimum
RAM
Recommended Available Hard Disk Space
RAM
for Drivers
for
Applications
98, 98SE
Pentium® II or
equivalent
32 MB
64 MB
128 MB
64 MB
90 MB
130 MB
Windows® Operating
System
Me
NT® Workstation 4.0
2000 Professional
XP 1
128 MB
256 MB
64 MB
150 MB
80 MB
220 MB
200 MB
Apple® Macintosh®
Operating System
Mac OS® 9.1 - 9.2
(Printing and
All base
models meet
minimum
Scanning 2 Only)
Requirements
Mac OS® X 10.2.4 or
greater
128 MB
160 MB
NOTE: All registered trademarks referenced herein are the property of their respective companies.
For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/
Maximum 1200 x 1200 dpi scanning with Windows® XP. (Resolutions up to 9600 x 9600 dpi can be selected using
the Brother Utility.)
1
2
Dedicated “Scan” key supported in Mac OS® X 10.2.4 or greater.
Consumable items
Toner Cartridge Life
Starter: Up to 1,500 pages*
Standard (TN-2000): Up to 2,500 pages*
*(when printing letter or A4 size paper at 5% print coverage)
Note
Toner life expectancy will vary depending upon the type of average print job.
Drum Unit Life Expectancy
(DR-2000)
Up to 12,000 pages
Note
There are many factors that determine the drum life, such as temperature, humidity, type of paper,
toner you use and number of pages per print job.
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T
Toner cartridge
if you are having difficulty with
U
V
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